Crm Jobs

Wimbledon Guild is a community charity in Merton offering practical help and support so that people never have to face life’s challenges alone. Whether money’s tight, someone is feeling low or overwhelmed, or they’re looking for new friends and activities locally, we’re always here. We help and support more than 3,000 people across our borough every year through a range of innovative services that we continue to develop in response to changing needs.

At Wimbledon Guild, our team of over 200 volunteers makes a real difference, supporting and connecting with people of all ages, backgrounds, and experiences across Merton. Their support is truly invaluable, and we’re looking for a Volunteer Programme Manager (Maternity Cover) to help us continue creating an inclusive and forward-thinking volunteering culture.

In this role, the Volunteer Programme Manager will collaborate with six internal departments as well as our Marketing and Communications team to champion best practices in volunteer management. The role involves overseeing recruitment, training, supporting, and supervising our incredible volunteers, ensuring they feel empowered and valued every step of the way.

The Energy Neighbours Information and Data Manager is responsible for setting up and managing the systems that enable all staff and organisations involved in the project to gather and use information and data. Information and Data Manager works with the Project Manager to make good use of staff and partners time through excellent information systems.

The Energy Neighbours Information and Data Manager ensures the whole team has the information and data systems they need to engage and support residents and community organisations – and be accountable to partners and funders. The Information and Data Manager ensures information and data is secure, up to date and used to improve and develop the project.

The aim is that the project starts in February 2025.

Closing date Thur 12 Dec, 12 noon.

What we are looking for:

• An experienced, enthusiastic information manager
• Experience of developing and managing data systems which meet the team and project’s needs
• Advanced data management and analysis skills, able to use database systems
• Ability to support surveys, data analysis and present key results
• Able to provide staff training and guidance documents, enabling others to use systems and follow good data management practice
• Relevant level 5 (HND) qualification or able to learn at this level
• Supports TSL Kirklees aims and values

This role does not require expertise in climate change or energy technology.  If you don’t quite have everything on the list, you can still apply. We will consider opportunities to help the right person to develop into the role.

Third Sector Leaders Kirklees has received more than £900,000 from The National Lottery Community Fund, the largest community funder in the UK, to empower local people to take individual and collective climate action and reduce fuel poverty in their community.

The Energy Neighbours project has a clear community capacity-building approach, aiming to work inclusively with communities and community organisations, listening to local priorities, experimenting and learning together, being transparent and accountable and sharing decision-making.

The project will help more community buildings and homes to be more energy efficient, by providing expertise, training, volunteering and sharing learning.  Energy Neighbours supports and funds organisation development, community activities, volunteering, community business and partnership development, helping communities have a stronger voice and more capacity to impact on their priorities and concerns.

The new Energy Neighbours team includes a Project Manager, Project Coordinator and an Information and Data Manager. These three posts support four Community Energy Development Workers who work with community organisations and residents in priority areas of Kirklees.  The project partners include the Kirklees Climate Commission, local experts on energy and independent evaluation support.

TSL Kirklees

TSL Kirklees is a local charity, with members involved in hundreds of community organisations. TSL promotes other local community organisations, provides training, supports partnerships and helps people get involved in community activities by reducing barriers and providing support.

TSL Kirklees believes in the potential of our community organisations and non-profits to improve our society and community, and we're on a mission to harness their skills, talents, and innovative solutions. The Voluntary, Community, and Social Enterprise sector is evolving and we know that individuals and organisations are facing incredible pressures. We also know the solutions lie within our communities. 

Are you ready to help shape the future of our vibrant communities? Join us on this exciting journey to empower communities and create thriving neighbourhoods.

The Energy Neighbours Information and Data Manager will work closely with and report to the Energy Neighbours Project Manager.

Who we're looking for

We are seeking a proactive, adaptable, and creative individual with a detailed understanding and experience of working within youth-based community and faith groups across the UK. The ideal candidate will have outstanding verbal and written communication skills, experience in stakeholder engagement, and the ability to work both autonomously and as part of a team.

You will have experience in developing and delivering training, a strong understanding of IT applications (especially MS Word, Excel, and PowerPoint), and a proven track record of driving projects to achieve agreed outcomes. You should be highly organized, self-motivated, and possess excellent networking skills.

Main role & responsibilities

In this role, you will be an active member of our programmes team and will work across our portfolio of programmes. You will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training across the UK. You will recruit suitable delegates to workshops, working closely with a range of organisations and families.

You will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events. You will be able to demonstrate the impact of this work by working with organisations to collate case studies and evidence to support the programmes achievements. 

We welcome the unique contributions that you can bring and positively encourage applicants from all underrepresented  backgrounds, particularly those from minority ethnic groups or individuals with lived experience of gaming and gambling harms.

The Early Intervention Administrator role requires an individual who is relational, hard-working, pro-active, and can use their initiative on a day-today basis. The role is central to TLG sustaining and achieving positive impact through TLG’s volunteer programmes and church partner network. Passionate about supporting vulnerable children and their families, the church and TLG’s vision, the post-holder will lead up, across and down within the organisation, so to ensure that key outcomes are achieved within stated deadlines

The successful candidate will be well-organised, collaborative and flexible in their approach to work. With strong customer-focus, he/she will support church partners and staff team members effectively, with an eye for detail and a personable approach. To support the ongoing growth in our church partnerships network, the post-holder will collaborate with team members to lead in the development and maintenance of the online platforms and processes surrounding the Early Intervention programme, and our CRM system. With a creative approach to work and a hunger for personal and professional development, this is a role for an ambitious administrator who thrives in a fast-paced working environment that requires creative problem-solving, focused on constantly improving ways to serve our partner churches and the children and families they support.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Initial Interview Date (Online): 9th December 2024

Final Interview Date (In Person): 12th December 2024

Closing Date: 4th December 

Are you energetic and passionate about enabling and supporting Carers?

We are a busy, ambitious charity operating at the heart of the Wandsworth community helping thousands of people across the borough in unpaid Caring roles.

We are looking for a enthusiastic and creative individual to join our busy team, providing support to Asian Carers.

Administration, Reception & Asian Carers Support

21 hours per week £17,635 incl. of Inner London Weighting.

The successful applicant will be required to provide a full range of administrative support services to our small busy Centre.  You will need excellent reception and first point of contact skills, as well as a friendly and efficient approach and experience of reception and office systems. Experience of using Microsoft Office 365 and experience of using a cloud-based CRM database (desirable). The successful candidate will require Asian language skills, Urdu, Hindi, Punjabi and the ability to facilitate a Carers Support Group.

London and remote, £32,000 to £35,000 dependent on experience, pro rata, 0.8-1.0 FTE, 36 hours per week, permanent

Are you passionate about fundraising? If you have experience of delivering individual giving and/or legacy fundraising campaigns this could be the ideal role for you.

We are seeking a skilled individual giving fundraiser who can write successful marketing plans for fundraising activities to be our next Individual Giving and Legacy Officer.

Working for us means you will be supporting our mission to lay the foundations for ground-breaking new discoveries and life-changing advances. We give hope to people whose health conditions are overlooked, by supporting research in areas that are underfunded. We invest in the brightest and best researchers, ensuring the next generation of scientists can continue to solve the biggest challenges facing human health. We are a broad and ambitious medical research funder and we operate to the highest professional standards.

This is an exciting time to join us as we have recently launched our new five-year strategy, Giving hope through life-changing medical research. A key part of this strategy is to invest in our fundraising team to achieve transformational growth in voluntary income in the next 10 years. As our Individual Giving and Legacy Officer, you will use your skills in fundraising and supporter care to deliver our ambitious plans to grow our fundraising from individual donors and legacies.

You will be part of our Fundraising Team, reporting to our Director of Fundraising and working especially closely with the Donor Acquisition Project Manager.

Your main responsibilities will be to:

Legacies

• Support and monitor a nationwide legacy marketing campaign.
• Develop and deliver stewardship programmes for individuals, legacy enquirers, and legacy pledgers.
• Develop programmes to promote legacy giving.
• Manage and maintain records of legacy enquirers, pledgers, donors, and executors.

Individual Giving

• Oversee the annual challenge and fundraising events programme.
• Oversee marketing campaigns for challenge and fundraising events.
• Provide support for a pilot donor acquisition programme.
• Undertake research on new fundraising opportunities and sources of individual giving income.
• Monitor progress of individual giving income, including working to agreed KPIs and ROI.

What you will bring

This could be your opportunity to take the next step in your fundraising career and perform a vital role in helping us to achieve our mission. We would like to hear from you if you can:

• Demonstrate experience of delivering individual giving campaigns and/or legacy fundraising campaigns
• Use a CRM system effectively for fundraising
• Cultivate and manage meaningful and empathetic working relationships.
• Demonstrate excellent spoken and written communication skills
• Exhibit strong analytical skills.
• Plan and organise your work effectively and respond flexibly to team priorities
• Demonstrate high level of IT skills, specifically excellent M/S Word and Excel.
• Work confidently in a team and be self-motivated to work alone.

Further details can be found in the attached job description.

Our offer

• £32,000 to £35,000 dependent on experience, full-time (36 hour week); willing to consider part-time (min. 0.8 FTE)
• 30 days of annual leave per year plus bank holidays (some of which can be used flexibly)
• 10% maximum employer contribution
• Life insurance at four times salary
• Enhanced family-related leave and sickness leave
• Learning and development programmes and external training opportunities
• Generous additional benefits including regular team lunches, annual health assessments and optional social programme
• The opportunity to join a dedicated team making a difference to human health

We value spending time working in-person to develop strong connections with each other and with our mission, so you will be based at our central London office for a minimum of three days a week (usually Monday, Tuesday, and Thursday) with the option to work remotely for the remainder.

Closing date: Monday 9 December 2024 at 09:00

In person interviews: week commencing 9 December 2024

Visit our website for further information and details of how to apply.

Learning Disability Caseworker

Are you passionate about improving the lives of people with a learning disability? Do you have experience in delivering complex advice and casework? If so, we have the role for you.

Mencap are recruiting for a 2 x Learning Disability Caseworker's (LDC) to give advice and undertake complex casework on Social/Community Care and Health concerns for people with a learning disability, their families, carers, and professionals working with them. The ideal candidate will, as a minimum, demonstrate knowledge in the areas of:

• Mental Capacity and best interest decision making
• Access to health services and the impact of health inequalities
• Safeguarding
• Care Assessments, Financial assessments, and care charges

The Learning Disability Caseworker role can be based with where you want to work, with some travel to casework venues and our Peterborough office. 

We have a full-time role (37.5 hours) on a fixed term contract until March 2026, and a part time (30 hours) role on a fixed term contract until September 2027.

We are an equitable, diverse, and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.

Mencap is committed to providing excellent quality information and advice casework, enabling people with a learning disability and their families to access critical services and support. The casework service is outcomes focused and the successful candidate will be expected to demonstrate the positive impact that their casework has on individuals and families.

Do you have the key skills for a Learning Disability Caseworker?

• Level 3 qualification in giving advice or an equivalent relevant qualification/experience 
• Strong communicator with analytical skills. 
• Experience of working in an outcomes and impact focused advice service.
• Experience of working with a CRM system and keeping clear advice records is essential. 
• I.T skills and the use of Microsoft Office tools.
• Well-developed listening and diagnostic skills.
• Knowledge of social care issues and health issues and how they impact on people with a learning disability.
• Knowledge of social care and healthcare law.
• The ability to communicate clearly in another language is desirable, but not essential.

If either of these positions sound like the role for you, please apply now with an up-to-date C.V. outlining your skills and experience. This vacancy will close on Thursday 12th December and interviews will take place shortly afterwards. 

Benefits

In addition to knowing that your work positively impacts people's lives, you will receive fair pay and enjoy a comprehensive range of rewards and benefits as one of our employees. (T&Cs apply based on contract).

• 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service related sick pay when 6 month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
  
• Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes;

• Providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
• Providing advice through our help lines and web sites

About the Role:

This new position will drive our income generation efforts through various channels and initiatives. You will develop and implement business development strategies to attract financial support from individuals, corporations, foundations, and potential donors. The role will proactively engage with donors, build relationships, and cultivate partnerships to create and maximise income generation to support our mission and programmes.

What You'll Do:

Drive development of Urban Synergy’s presence in business FTSE 250 and others, through successful inbound and outbound prospect and client engagement.

Research and identify potential funding sources, including individuals, corporations, foundations, and grant opportunities to build a meaningful opportunity pipeline.

Create comprehensive fundraising strategies aligned with Urban Synergy’s organisational goals and mission.

Create, implement and manage fundraising campaigns and initiatives to maximise income generation.

Build and maintain relationships with existing and potential donors.

Develop donor cultivation plans, including personalised communications, events, and stewardship activities.

Collaborate with internal and external stakeholders to ensure effective donor engagement and recognition and explore new partnership opportunities.

Work closely with the Head of Programmes and Engagement and the Partnership Manager.

Identify relevant grant opportunities and draft compelling proposals ensuring timely their submission including reports, and related documentation.

Attend networking events, conferences, and community gatherings to expand the organisation's network and establish strategic partnerships.

Track and analyse income generation activities, prepare regular reports and revenue forecasts on fundraising progress, outcomes, and ROI.

Ensure compliance with relevant laws, regulations, and ethical standards in fundraising activities.

Who we are looking for:

Someone with substantial and demonstrable experience of working with corporates within FTSE 250 and the commercial sector. This includes proactively acquiring new partnerships and maximising existing relationships, including how to access the decision makers.

Have excellent presentation and negotiating skills, representing the charity in a range of settings and to a range of audiences.

Be a self-starter with strong sales and influencing skills, Able to work independently in particular in developing corporate fundraising products and tools.

Degree in Business, nonprofit management, marketing, or a related field (or equivalent work experience).

Proven experience in income/revenue generation, fundraising, or new business sales, preferably within the nonprofit sector.

Strong knowledge of fundraising principles, techniques, and best practices.

Excellent communication, writing and interpersonal skills, displaying a commitment to excellence and careful attention to detail.

Target driven with an ability to think strategically and develop and implement compelling fundraising strategies.

Strong organisational and project management skills.

Proficiency in fundraising software, CRM systems, and Microsoft Office Suite.

Knowledge of ethical fundraising practices and compliance regulations.

Collaborative and strategic builder.

If you are a proactive, curious and empathetic individual committed to making a positive impact on the lives of young people, we encourage you to apply for this exciting opportunity to join our team at Urban Synergy.

Urban Synergy is an equal-opportunity employer and welcomes candidates from diverse backgrounds.

About Urban Synergy:

Urban Synergy, an award-winning youth empowerment charity is seeking a passionate target driven Business Development Manager to join our growing team. The role is crucial to generate sustainable new revenue streams to support our essential social mobility work. As Business Development Manager, you will play a critical role in ensuring the financial sustainability and growth of the organisation, enabling us to make a long-term positive impact on the lives of young people.

Founded in 2007, by our CEO Leila Thomas, Urban Synergy's mission is to inspire, guide, and ignite the ambitions of young people aged 9-24 years. We focus on early support to build confidence and demonstrate to young people that the world is their oyster. Through our mentoring programmes, we create a positive and lasting impact on the lives of our beneficiaries by fostering personal development, building self-confidence, and providing guidance to help them achieve their goals.

Work environment:

Flexible hybrid working. You will be required to travel to London on a regular basis to meet the team, and other in person meetings, sponsored events and Partner organisations.

Right to work in the UK / UK VISA Sponsorship

You must have the right to work in the UK and it is important to note that Urban Synergy is unable to sponsor individuals to work in the UK.

Job Types: Full-time, Permanent

Pay: £60,000.00 per year

Benefits:

• Company pension

• Work from home

Work days:

• Monday to Friday

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (preferred)

Education:

• Bachelor's (preferred)

Experience:

• Business development: 3 years (required)

• Sales: 5 years (required)

Work Location: Hybrid remote in London

A perfect remote-working part time role. Help make a positive & lasting difference to the lives of street connected children in Kolkata, India, by joining our small team in the UK as Communications & Marketing Manager. This is a home-based position, with the 21 hours spread across the week.  

About The Hope Foundation for Street Children (HOPE UK)

The objective of HOPE UK is to raise awareness and funds for street-connected children and slum dwelling communities in Kolkata, India.  We provide support to The Hope Kolkata Foundation which delivers 57 projects on the ground.  HOPE UK was established in 2008, and over the past four years alone has raised over £1 million. HOPE UK also currently supports 595 street-connected children in Kolkata, whose education and general healthcare needs are sponsored by UK donors.  

Providing the children in HOPE’s care with protection, healthcare, counselling, life skills, and education enables them enter into adulthood equipped and empowered to fulfil their potential and build healthy and happy lives with improved opportunities for their future.  HOPE UK is a non-denominational, non-political humanitarian organisation. 

HOPE’s vision is of “a world where it should never hurt to be a child" 

The Role
Are you passionate about communication and marketing with lots of creative ideas? We’re looking for an experienced Communications & Marketing professional to diversify and grow our UK supporter base. You will be responsible for our communications and digital marketing strategy to drive and increase supporter engagement. Working remotely, you will be an integral part of a small team in the UK, reporting to the Head of Fundraising and collaborating with colleagues in India and Ireland.

Key Responsibilities

• Proactively create captivating and impactful content to support UK fundraising and advocacy objectives to broaden HOPE UK’s online presence and brand awareness.
• To optimise and increase engagement across social media platforms by identifying relevant opportunities to engage with online influencers, patrons and ambassadors, third parties, and key UK supporters in order to raise awareness of HOPE UK’s activities and programmes in Kolkata.
• Scheduling and sharing content provided by HOPE Kolkata, HOPE UK’s Head of Fundraising, and third-party supporters, and adapting this content to create engaging posts across HOPE UK’s platforms.
• Monitoring and managing HOPE UK’s social media platforms (Instagram, Facebook, YouTube, and setting up a new LinkedIn account).Responding and engaging with comments, as needed. The role requires flexibility to enable monitoring channels.
• Managing HOPE UK’s communications calendar and overseeing content to ensure a consistent tone and brand across all channels.
• Ensuring HOPE UK’s compliance with law [website] copyright and data protection.

Experience and Skills

·Experience working in a Communications & Marketing role within the charity sector, preferably an international children’s charity.

·Experience of successfully increasing supporter engagement online and analysing results.

·A sound understanding of SEO, web metrics, analytics, and keyword search.

·Knowledge of various social media channels and understanding of the granularity of audiences.

·Experience of using a range of multi-media tools (e.g., Canva, InDesign) to create engaging content to support fundraising campaigns, increase brand awareness, and help drive donations. 

·Knowledge of maximising sponsored campaigns and creating targeted posts (notably, on LinkedIn).

·An aptitude to work both independently and as part of a small team who all work remotely. 

·A sound knowledge of English (written and verbal).

·Copywriting experience would be beneficial.  

·Good communication and networking skills and an ability to liaise with multiple stakeholders.

·An ability to think both creatively and strategically.

·Experience working with and managing Google Ads/GDN 

·Experience of writing and pitching press releases an advantage.

·Knowledge of updating a website (WordPress and WooCommerce).

·Knowledge of a CRM (Beacon) and optimising data integrations and web forms

If you have the relevant skills and experience, along with a real passion for the work we do, we would love to hear from you. Upload your CV and a supporting statement (as an attachment) telling us why you want to work for HOPE UK, how you meet our criteria and what you can bring to the role.  Please note we will not consider any applications without a detailed supporting statement.

Application deadline:Tuesday 10 December

First interviews:W/c 6 January (over Zoom)

Please note, we are a small team and only successful candidates will be contacted.

Role description: 

We are seeking a skilled individual to join our Fundraising Team as a Trusts and Foundations Officer. You will play a pivotal role in maximising income from grant-giving organisations.

You will work strategically and have responsibility for identifying and approaching trusts and foundations, building a high-quality pipeline to meet fundraising targets and provide excellent stewardship.  You will collaborate with teams across the charity and University Hospital Southampton to develop compelling proposals and produce high quality reports. 

Main Responsibilities: 

• Manage a prospect pool of trusts and foundations with the aim to secure mid and high value gifts and submit a minimum of 8 applications a month.

• Proactively identify funding opportunities, identifying new prospects from our database, networks and to build a robust Trusts pipeline.

• Monitor resources such as but not limited to Databases such as FundsOnline, the charity commission website and funding newsletters 

• Ensure a consistent pipeline movement for prospects within the role's portfolio. 

• Create network maps of donors and senior volunteers to ensure we can maximise the opportunities available through our highest value philanthropic relationships. 

• Drive and develop high-quality and effective funding proposals to Trusts and Foundations, with a key focus on securing multi-year commitments. 

• Provide stewardship reports to an excellent standard in collaboration with staff from across University Hospital Southampton. Ensure tight grant management and utilisation with clinical teams for reporting. 

• Create solicitation plans for all key relationships which are regularly reviewed at portfolio review meetings. Travel and meet with funders when relevant and necessary. 

• Maximise gift opportunities to deliver against agreed targets and objectives.

• Develop and maintain strong relationships with a wide range of stakeholders including Trustees, charity colleagues, donors, nurses, doctors and clinicians. 

• Ensure accurate records are maintained on Southampton Hospitals Charity database. (Beacon) 

• Contribute to financial forecasting and income projections and develop annual action plan of application submissions. 

• Assist with organising stewardship events for funders and confidently represent Southampton Hospitals Charity at external events and in conversations with funders. 

• Undertake any other roles or responsibilities that may be reasonably required 

Person Specification: 

Knowledge and experience 

• Experience of working within a charity in a similar role OR the ability to demonstrate an understanding of the role and transferable skills. 

• Research experience with strong skills and the ability to demonstrate a methodical approach with keen attention to detail 

• Experience of maintaining relationships with funders and providing tailored donor care and stewardship plans

• Excellent written communication skills and the ability to produce compelling and high-quality proposals and reports 

• Excellent verbal communication skills with experience in face-to-face meetings and telephone calls with funders

• Creativity, innovation and resourcefulness to identify opportunities to access information within data protection rules. 

• Strong prospect research skills and experience of building a robust pipeline 

Skills, abilities, and behaviours 

• Highly professional and organised with excellent attention to detail 

• Influencing and negotiation skills 

• Ability to organise and prioritise own workload and work to targets and deadlines

• IT literate, including the ability to use Microsoft packages

• Proven experience of database management, accurate and timely data entry and recording Ability to work effectively and collaboratively with a wide range of stakeholders

• Results focused

• Experience of CRM (Beacon used) 

Come join us at this exciting time and help us bring our new and ambitious fundraising aims to life, delivering first class fundraising events organisation and stewardship!

Helen & Douglas House provides outstanding palliative care to children and their families throughout Oxfordshire and the surrounding counties. The Fundraising Team needs to raise around £4 million from the public every year to ensure that these vital services can continue. You can play a pivotal role in making this happen!

About the Role:

This is an exciting and varied role, integral to the output of the whole Community, Events & Corporate Team. You will be responsible for managing our portfolio of challenge events, alongside the Community & Events Stewardship Manager, as well as supporting individuals with their own places in events or undertaking their own challenges. You will be responsible for the recruitment and stewardship of event participants, as well as the organisation of on the day support at events, working closely with our Marketing and Data colleagues. This role is crucial in enabling continued and sustainable growth in events fundraising at Helen & Douglas House.

About You:

The position requires someone with a positive attitude who is friendly and resilient. You will be proactive and able to balance a busy workload with conflicting priorities. You will also demonstrate a commitment to continuous improvement and learning. Experience in a similar role is preferred, ideally within events or community fundraising or supporter care.

Essential skills for the role:

• Events fundraising experience, ideally third party/mass participation or other relevant fundraising experience such as community fundraising or supporter care.
• Ability to build and develop positive relationships with internal and external stakeholders.
• Experience delivering exceptional supporter stewardship.
• Ability to deliver presentations to supporters, and to draft written documents including supporter letters and emails, briefs, and reports.
• Excellent ability to plan and manage a variety of projects to tight and conflicting deadlines.
• Ability to work within a team and be comfortable using initiative and working independently.
• Experience of using a CRM database.
• Have a creative, resilient, ‘can-do’ attitude.
• Excellent attention to detail with strong numeracy skills and IT skills including Microsoft Office.
• Commitment to continuous improvement and learning.
• Access to own transport.

We do extraordinary work here at Helen & Douglas House.  If you would love to be part of that and can share that passion with others, then we would love to hear from you.

This role is a hybrid full-time role with 2 day per week spent working in our office in Cowley, Oxford. Interviews will be held on Thursday 12 December 2024 at Helen & Douglas House.

Helen & Douglas House offer the following benefits:

- 27 days holiday plus Bank Holidays, rising to 28 days after 3 years, and 29 days after 5 years of service.

- Flexible Annual Leave: buy or sell up to 5 days of Annual Leave per year.

- Life assurance x4 your annual salary.

- We are a direction agency for the NHS Pension Scheme.

- Group Personal Pension scheme with 7% employer contribution.

- Eye care voucher scheme.

- Cycle to work scheme.

- Octopus electric vehicle leasing scheme.

- Occupational sick pay and maternity pay.

- Enhanced maternity leave and shared paternity leave.

- A flexible working environment.

- Investment in your Continuous Professional Development.

- Employee Assistance Programme.

- Recommend a friend scheme.

- Commitment to Equality, Diversity & Inclusion. We welcome applications from all areas of the community and run regular in-house EDI-focused events and workshops.

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

The Director of Development & Partnerships is a senior role responsible for planning, implementing, and managing all fundraising and partnership initiatives at Glendower Preparatory School. This role is pivotal in ensuring the school’s financial stability and growth by building and nurturing relationships with alumnae, parents, donors, and community partners. The ideal candidate will possess a deep understanding of philanthropy, excellent communication skills, and a proven track record in fundraising and relationship building.

This is an exciting time to join the school as we launch an ambitious campaign to raise funds in support of our vision for Bursaries and implement our second year of our Development and Partnerships programme. 

About the National Garden Scheme

The National Garden Scheme gives visitors unique access to over 3,300 exceptional private gardens in England, Wales, Northern Ireland and the Channel Islands and raises impressive amounts of money for nursing and health charities through admissions, teas and cake.

Thanks to the generosity of garden owners, volunteers and visitors we have donated a total of £70 million to nursing and health charities. Founded in 1927 to support district nurses, we are the most significant charitable funder of nursing in the UK and our beneficiaries include Macmillan, Marie Curie, Hospice UK, the Queen’s Nursing Institute, Carers Trust and Parkinson's UK.

The National Garden Scheme doesn’t just open beautiful gardens for charity – we are passionate about the physical and mental health benefits of gardens too and we fund projects which promote gardens and gardening as therapy.

About the Administrator

At the National Garden Scheme a small central office with a team of 13 is the hub for a wide range of activity involving hundreds of volunteers, thousands of garden owners and a large audience of beneficiary charities, suppliers, supporters and partners, and members of the public who want to visit gardens and engage with the charity.

The administrator is the first point of contact for many of these, being responsible for answering the main telephone line and managing the general email inbox. They are also responsible for managing the office environment on behalf of their colleagues.

In normal years, they also carry out the administration of certain annual events and projects including our annual lecture and presence at the Chelsea Flower Show. 

The right candidate ideally will have some experience as an administrator or receptionist and will be comfortable in a busy, hands-on and varied role. The key requirements are efficiency and excellent communication skills, this is a role for a meticulous, problem-solving people person. They will also be self-motivated, with the ability to work closely with colleagues in a small head office team, as well as with volunteers in the wider National Garden Scheme network. 

Key responsibilities

Receptionist and office administrator

• Manage the main telephone line, ensuring a polite and efficient first point of contact.
• Manage the central email account, responding directly or passing requests to colleagues.
• Manage and procure office supplies such as stationery.
• Manage incoming/outgoing mail, courier collections/deliveries and costs.

Administration of shows and other annual events

• Managing the booking of venues and ensuring that staff and volunteers are briefed on their role at the show/event. 

Administer National Garden Scheme merchandise

• The National Garden Scheme has a small range of branded merchandise such as aprons and tea towels whose primary purpose is promotion. Merchandise is managed by the Head of Marketing.
• The administrator is responsible for monitoring stock levels and placing orders when appropriate.
• They are also responsible for liaising with the fulfilment house over any queries to do with orders and dispatch.

Other duties include:

• Work flexibly as part of a small office team, providing appropriate support for different colleagues and undertaking tasks as necessary.
• Manage the Chief Executive’s telephone line when he is out of the office.
• Prepare with the Chief Executive the agenda for monthly team meetings and record the minutes.
• Attend national garden shows (e.g. Chelsea) and other events as required. 
• Protect and enhance the organisation’s public reputation when speaking on its behalf.

Benefits:

• 28 days holiday (inclusive of public holidays), subsequent increases up to 33 days.
• Permanent, full time role, 35 hours a week – 9am to 5pm with one hour lunch break.
• Attractive work environment - office is based in a National Trust property, Hatchlands Park, East Clandon, nr Guildford GU4 7RT

Person Specification

Skills

Essential/Desirable

Confident knowledge of Microsoft Office suite

E

Knowledge and experience of databases, preferably CRM

D

Experience as an office administrator

D

Experience as a receptionist

D

Personal Skills

Efficiency and reliability

E

Excellent interpersonal skills

E

Excellent oral communication skills

E

Accuracy and attention to detail

E

Ability to prioritise and work to strict deadlines

E

Car owner and driver

E

PLEASE APPLY ONLINE AND MAKE SURE YOU UPLOAD A SUPPORTING STATEMENT/LETTER WITH YOUR CV.

Queer Britain is the UK’s first and only LGBTQ+ museum, and it’s for all. Our warm and collegiate team opened the museum in our beautiful space in Kings Cross two years ago. Since then, we are proud to have won the Museum Association’s Best Small Museum of the Year award and welcomed over 100,000 visitors

OUR VISION To progress Britain’s understanding of itself by giving queer stories and experiences their rightful place.

OUR MISSION Queer Britain works to Reclaim and Preserve queer people’s stories and objects and Inspire by celebrating and educating about LGBTQ+ lives, impact and culture.

OUR VALUES We are Open - everyone is welcome and respected. We are Courageous - we act with boldness and seek out the truth. We are Connected - we are collaborative and connected to culture

Your aim will be to support the Museum Director with raising around £500,000 per year from charitable sources.

Person Specification:

• An outstanding fundraiser, with a track record of securing four and five figure donation.
• A fundraising professional, experienced in working within at least one of the main areas of fundraising: membership, individual donors, grant-makers or corporates.
• Someone committed to providing outstanding, engaging and exciting donor & sponsor stewardship.
• Someone able to build positive relationships with internal and external stakeholders, including Museum staff, guest artists, visitors, volunteers and board members.
• Someone excited about the prospect of working a cultural organisation with inclusive storytelling at the heart of everything we do.

Role Description:

Research and Prospecting - Working alongside the Director, Development Committee and the Board, you will identify and research prospective people, companies and grant-makers that could support Queer Britain.

Pipeline Management - Using our CRM system, you will maintain our pipeline, ensuring records are up to date and accurate.

Cultivation - Using the full resources of Queer Britain, you will create cultivation plans that may include informal meetings, tours of the museum, meetings with key Museum staff, workshop visits and private dinners

​Making the ask - You will be fearless in asking people to support the Museum, and will support the Museum Director with pitching to companies and writing grant applications.

Stewarding and Reporting - You will ensure that all Queer Britain supporters understand the impact of their donation with a stewardship programme that entertains, engages, and encourages renewal.