Counselling Service Administrator Jobs

The Impact and Evaluation Manager designs and leads the organisation's impact, evaluation and research programme, ensuring accountability, learning, and continuous improvement.

Description of role:

This post is responsible for delivering the Impact and Evaluation portfolio at Buttle UK. The role has a key strategic role to play in understanding the impact of our grants and leading a broad portfolio of evaluation work. The I&E Manager is responsible for monitoring and delivering evaluation reports, creating and analysing internal and research data, and building and maintaining relationships with key stakeholders and data partners. The role works closely with the internal fundraising and grants teams at Buttle UK to strengthen their work by providing data, insight, and support. Our Impact and Evaluation portfolio also includes commissioning and undertaking new research, supporting our aim to publish studies on issues that affect children and young people living in poverty. The role is supported by, and is line manager to, an Impact and Evaluation Officer.

To get a copy of the Job Pack please click through to apply. You will then be able to download the pack.

Job Title: Financial Accounts Assistant

Salary: £27,000 per annum

Hours: 37 per week

Location: Northampton office

Contract: Permanent

Are you a detail-oriented finance professional looking grow in your accounting career? We are seeking an Accounts Assistant to support an established Finance team. If you have an eye for detail, and the ability to multitask in a varying environment, this could be the perfect role for you!

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

Key Responsibilities:

• Support the day-to-day accounting analysis and activities
• Assist the Treasury team with the preparation and distribution of grant payments.
• Provide assistance to the Accounts Payable as needed.
• Process purchase orders on behalf of the Finance team.
• Undertake the monthly income import process into the finance system.
• Set up and manage all fixed assets within the finance system.
• Assist in month end processes, including prepayment schedules and financial data analysis.
• Investigate and resolve queries arising from month end account reviews.
• Conduct monthly balance sheet reconciliations.
• Raise manual income invoices as required and ensure appropriate coding and reconciliation.
• Perform credit control duties to ensure prompt invoice payments.
• Follow up on queries related to quarter-end cash book reviews.

About You:

• A flexible and proactive approach to problem solving and multitasking.
• Qualified/Part Qualified AAT or similar or qualified by experience
• Proficient in using Excel including V lookup, pivots, etc.
• Experience in high-quality data entry and financial processing.
• Excellent written and verbal communication skills with the ability to engage with stakeholders and non-finance personnel
• Ability to effectively prioritise varied workload in a changing environment
• Strong organisational skills, accuracy, and keen attention to detail.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 3 days per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Educated to GCSE level, or equivalent, including Maths and English.

• Intermediate knowledge of Microsoft Office (Word, Excel and Outlook).

• Ability to engage non-Finance personnel.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

Join our team at MND Association where your skills and contributions will make a real impact.

Working closely with the Executive Director, senior team members and trustees, we are looking for an Executive Assistant and Company Secretary who has knowledge and experience of working with senior management and trustees in the arts and/or charitable sector to support the effective governance and leadership of the organisation.

You will be highly organised, diplomatic, and proactive with good attention to detail.

Contract and Hours
Permanent, full or part-time, 1.0 (36.25 hours / 5 days) or 0.8 ( 29 hours / 4 days) per week, 9.15-5.30pm per day, including lunch break. Minimum two days per week are to be worked at Crafts Council office, with requirement to attend all relevant Board and committee meetings and key staff events.

Crafts Council aims to support flexible working and part time arrangements where it is appropriate for the role.

Salary
£28,000 to £34,000 gross per annum based on full-time working, dependent upon experience.

Location
Crafts Council Office and Gallery is based in Islington, London, with some hybrid / home working.

Role to Commence
As soon as possible from May 2025 onwards.

Reporting to
Managed by the Executive Director and supporting the Senior Management Team and Trustees.

Key Responsibilities

• Act as Company Secretary for board and committee meetings - Organise meetings, planning up to a year in advance and working with trustees to ensure availability
• Prepare papers, ensure that they are issued in a timely manner, draft minutes, keep log of follow up actions
• Support the Executive Director with email and correspondence
• Drafting responses and acting as a first responder, provide personal assistant duties and leadership administration, such as arranging internal and external meetings, travel itineraries and diary management
• Meeting preparation: Prepare agendas, gather necessary materials, and follow up on action items from meetings
• Support the Executive Director in drafting briefing documents, reviewing policy documents and providing succinct summaries
• Project support: Assist with project management tasks, including research, data compilation, and presentation preparation
• Make use of time-saving tools (AI) and ensure that Executive Office is run efficiently and productively
• Support Craft Council Executive team with administration duties, including diary management, presentation design, meeting and travel co-ordination and follow up, processing invoices and expenses
• Support with event management where required, e.g. board and staff away days
• Support the recruitment and induction of new trustees, ensuring that induction packs are up to date and accurate
• Provide administrative support to the Chairs & trustees as required
• Reconcile financial expenditure, such as credit cards, raise purchase orders and code invoices as required
• Be an ambassador for the Crafts Council and represent it at appropriate events
• Be discrete, maintaining confidentiality and being comfortable dealing with a wide range of people

Note: Board related meetings include Trustee meetings (4 per year), Finance Audit & Risk meetings ( 4 - 6 per year), Nominations and Remuneration Committee meetings (x 1 per year) and other Committees and Panels (as required).

General

The postholder will:

• Have a strong commitment to accessibility and social justice, ensuring that we are adhering to best practice

• Assist in developing and maintaining effective teamwork across Crafts Council

• Be flexible within the broad remit of the post

• Continuously seek ways to improve personal, team and business performance

• Attend and participate in Crafts Council performance, development, and training programmes

• Ensure that you comply with all Health and Safety regulations and safe working practice as required by current legislation and the Company’s Health and Safety and Safeguarding policies and practices

• Adhere to Crafts Council policies, procedures and code of conduct including in relation to GDPR

• Participate as an active and responsible member of the management team and contribute to the development of Crafts Council policies, strategies, business and operational plans

• Understand the importance of equality and inclusion in the workplace

• Always promote the highest level of customer experience

• Undertake any other duty which may be reasonably allocated

37.5 hours a week – shift work including weekends

London, SE5 8DF

One of the UK’s most inspiring and best-known faith-based organisations, The Salvation Army, is looking for a passionate Support Worker to be part of their team at Southwark Young People Service.

The Salvation Army forms part of the Christian church and boasts an extensive social remit, providing a range of social and community services, including services for children and the elderly, those trapped in modern-day slavery, homeless people, individuals struggling with addiction, and people seeking employment.

Key Responsibilities:

The role of Support Worker with The Salvation Army is an inspirational one and key to achieving successful outcomes for clients. As a motivated and dynamic Support Worker you will be responsible for assisting with delivering a high-quality programme of support which promotes client choice and control. You will address clients’ support needs, enable them to make positive life choices and ultimately empower them to lead more sustainable lifestyles. You will also complete day to day activities including administration tasks and reception duties to support the successful operation of Southwark Young People Service.

The successful candidates will be able to demonstrate:

• Positive attitude and a high level of motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes
• Ability to work in busy environment, be solution focused, show good time management skills and can demonstrate ability to prioritise and make decisions under pressure
• Ability to work within the ethos of The Salvation Army with regards to delivering services to vulnerable people without discrimination
• Ability to manage own workload and case load and ability to take the lead at meetings with external agencies.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan; an employee assistance programme

To complete your application please visit our website where you can download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references, proof of right to work in the UK, and satisfactory Enhanced DBS Disclosure with Barred List check of the Adult and Child workforce.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Closing date: Sunday 11th May 2025.

We’re looking for a high energy and hands on Volunteering Officer with great people skills, who is well-organised and can work effectively in a busy environment. You will be supporting volunteers throughout their journey with Sufra, from first point of contact, to interview, and onboarding, with continued support and development opportunities, enabling our volunteers to flourish and feel valued.
 
Sufra currently manages over 250 volunteers across our services, and we receive hundreds of volunteer applications each year. You’ll support us to grow our volunteer numbers through effective recruitment and retention so that we can effectively run our food bank, advice services, and community spaces. And you’ll maintain our volunteer records so that we can continue to build through effective monitoring and evaluation.
 
We want to create a safe, supportive, inclusive, and positive environment. As a Sufra staff member you’ll embody our ethos of dignity, community, and human rights, as well as following our safeguarding, health and safety, and equality, diversity and inclusion policies. 

Job Title: Communications Officer - Services and Partnerships

Salary: £33,500 per annum

Hours: 37 per week

Location: Northampton office

Contract: Permanent

Do you have a talent for spotting a story and bringing important work to life through compelling communications? Are you looking for a role where you can collaborate with teams to create engaging content that informs and inspires?

We're looking for a Communications Officer - Services and Partnerships to help share the important work of our Services and Partnerships Team at the Motor Neurone Disease (MND) Association. You will play a key role in informing and engaging audiences, including the public and health and social care professionals, through targeted and compelling communications.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

Key Responsibilities:

As a Communications Officer, you will be at the heart of shaping and delivering communications that highlight the valuable support we provide to people living with and affected by MND through our services and partnerships. You will work closely with colleagues to ensure key messages reach the right audiences in the most effective way. Your role will involve:

• Working closely with colleagues in the Services and Partnerships team to ensure effective information sharing for communications planning.
• Identifying opportunities to showcase the team's work through owned and earned media platforms.
• Identifying and support internal spokespeople by providing training, briefings, and guidance to help them represent the organisation in the media.
• Providing end-to-end communications support for new and ongoing projects, including the creation and delivery of comms plans utilising multiple channels.
• Collaborating with regional teams to identify and support opportunities for regional media coverage.
• Ensuring staff are informed about key activities through engaging internal communications.
• Working with marketing colleagues to maximise opportunities to promote our services and partnerships at relevant events.
• Building and maintaining relationships with key media contacts to share our stories.
• Developing creative content, including written, audio, and video materials, for use across different platforms.
• Supporting wider communications activities as needed, particularly during busy periods.

About You:

To thrive in this role, you will be someone who enjoys working in a varied and engaging environment, building strong relationships, and turning complex information into engaging content. You will bring:

• Experience in communications, public relations, or media.
• Excellent written and verbal communication skills.
• Strong organisational skills and the ability to manage priorities under pressure.
• Confidence in working with and influencing people at all levels.
• A creative and strategic approach to storytelling.
• A collaborative mindset and experience in building strong working relationships.
• A team-focused attitude, supporting colleagues and contributing to shared goals.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the opportunity to split your time between working at home and from our office. There is an expectation to attend the office for monthly meetings and as and when the role requires.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience in communications, public relations, or media
• Strong organisational skills and the ability to manage priorities under pressure
• A creative and strategic approach to storytelling.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

If you are a skilled communicator with a passion for sharing stories that matter, we'd love to hear from you. Apply today and help us make a difference.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for an Advocate to join our team in the Pan Ayshire area. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

This is an exciting opportunity for Advocates to join and shape this service covering Pan Ayshire. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance. 

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Benefits 

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

5% employer pension & minimum 3% employee contribution 

Salary sacrifices pension scheme 

Separate Life Assurance Cover (equivalent of two times your annual salary) 

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

24/7 Employee Assistance programme 

Access to remote counselling service 

Paid Disability Leave 

Paid compassionate Leave 

Home Working Allowance  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates:

Closing date for applications; Midnight on 4th April 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

Want to know more about VoiceAbility and the role?

Please visit the vacancy page on our website

We look forward to hearing from you.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for an Advocate to join our team in the Highland area. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

This is an exciting opportunity for Advocates to join and shape this service covering Highland. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance. 

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Benefits 

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

5% employer pension & minimum 3% employee contribution 

Salary sacrifices pension scheme 

Separate Life Assurance Cover (equivalent of two times your annual salary) 

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

24/7 Employee Assistance programme 

Access to remote counselling service 

Paid Disability Leave 

Paid compassionate Leave 

Home Working Allowance  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

Please follow the link to our website to apply. 

Important Dates:

Closing date for applications; Midnight on 9th April 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

Want to know more about VoiceAbility and the role?

Please follow the link to our website

We look forward to hearing from you.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for two new Advocates to join our team in Lincolnshire on a 12-month fixed term contract. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for Advocates to join our team covering Lincolnshire. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

This is a full-time role for 35 hours per week, applicants who do not hold the IAP or IAQ qualification will start on £22,500 per annum pro-rata.

About you

Exciting opportunity for Children's advocacy.

Some experience of working with young people advantageous and knowledge of Looked after children, Child in Need and Child protection processes advantageous.

The role will also necessitate limited work out of normal hours (week time only) to visit Childrens Homes to deliver face to face advocacy

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

Preferably, you should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.

Benefits:

• 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 
• 5% employer pension & minimum 3% employee contribution 
• Salary sacrifices pension scheme 
• Separate Life Assurance Cover (equivalent of two times your annual salary) 
• Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 
• 24/7 Employee Assistance programme 
• Access to remote counselling service 
• Paid Disability Leave 
• Paid compassionate Leave 
• Home Working Allowance  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account on our website. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; 12pm Friday 4 April 2025 however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

Want to know more about VoiceAbility and the role?

Please visit out website

We look forward to hearing from you.

Join the Guide Dogs team and make a difference in the lives of people with visual impairments! We are currently looking for a dedicated and compassionate Support Worker / Employee Access Assistant to support the Dog Training Support Coordinator at our Redbridge site.

This is a fantastic opportunity to support a Guide Dogs Employee, enabling them to perform their daily tasks effectively and efficiently. As an Employee Access Assistant, you’ll play a vital role in building a close, trusting relationship with the person you support, helping them achieve their goals and making a positive impact on their day-to-day life.

We’re looking for someone with excellent communication skills, flexibility, and a person-centred approach. Your ability to work closely with the supported individual, demonstrate empathy, and use initiative will be key to your success in this role.

This role will be based on site at our Redbridge office, working closely with and supporting the Dog Training Support Coordinator. You’ll be working 25 hours per week, we have flexibility with start and finishing hours. Our core hours are 9-5, however there may be times when required to start or finish later.

Your Responsibilities:

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.

We offer a generous pension scheme, annual leave, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

By joining Guide Dogs, you’ll be part of an organisation that has a positive impact on thousands of lives. You’ll work in a supportive, rewarding environment where your efforts are truly valued.

• Supporting a Guide Dogs Employee to ensure they can perform their daily duties smoothly and efficiently.
• Developing a close, supportive working relationship with the individual, maintaining confidentiality and sensitivity.
• Using your organisational and communication skills to help with tasks like note-taking and other support needs.

Make a Real Difference – Join Us as an Interventions Worker! 

Are you passionate about creating safer communities? Do you believe in change and the power of intervention? At Freeva, we are looking for a dedicated and compassionate Interventions Worker to join The Jenkins Project and help transform lives.

This is more than a job—it’s a chance to empower individuals, challenge harmful behaviors, and contribute to breaking the cycle of domestic abuse. Your work will directly impact the safety and well-being of individuals and families, helping to build healthier relationships and communities.

What You’ll Do

�� Facilitate group sessions and one-to-one support for individuals who have used abusive behaviors in relationships.
�� Work in line with Respect Service Standards, ensuring interventions prioritise the safety of victims and survivors.
�� Collaborate with professionals from social services, criminal justice, and support networks to drive positive change.
�� Deliver structured violence prevention programmes that encourage accountability and transformation.
�� Help shape the future of intervention work, advocating for innovative approaches to addressing domestic abuse.

Why Join Us?

✨ Competitive Salary – £25,138 - £27,470 per annum.
✨ Meaningful Work – Every day, you’ll be changing lives and making a lasting impact.
✨ Professional Development – Ongoing training and career progression opportunities.
✨ Generous Leave – 25 days of annual leave (increasing with service) plus your birthday off!
✨ Supportive Team Culture – Work with like-minded professionals committed to making a difference.
✨ Flexible Work Schedule – Including two evening sessions per week to meet client needs.

Who You Are

✔ Passionate about social change and understanding of domestic abuse and its impact.
✔ Skilled in group facilitation, intervention work, or support services.
✔ Strong communicator, able to engage with individuals and challenge behaviours constructively.
✔ Confident working both independently and as part of a team.
✔ Committed to anti-discriminatory practice and equality.

Join us and be part of a life-changing movement. Together, we can inspire change, build resilience, and create a safer future.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

Due to the success of our delivery we are looking for Advocates to join our team in the Lanarkshire area. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

This is an exciting opportunity for Advocates to join and shape this service covering Lanarkshire  Your role will require you to travel to locations such as clients’ homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance. 

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Benefits 

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

5% employer pension & minimum 3% employee contribution 

Salary sacrifices pension scheme 

Separate Life Assurance Cover (equivalent of two times your annual salary) 

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

24/7 Employee Assistance programme 

Access to remote counselling service 

Paid Disability Leave 

Paid compassionate Leave 

Home Working Allowance  

Flexible working

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates:

Closing date for applications; Midnight  on 11th April, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

Want to know more about VoiceAbility and the role?

Please visit the vacancy page on our website

We look forward to hearing from you.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for an Advocate to join our team in the Dumbarton area. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

This is an exciting opportunity for Advocates to join and shape this service covering West Dunbartonshire. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance. 

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Benefits 

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

5% employer pension & minimum 3% employee contribution 

Salary sacrifices pension scheme 

Separate Life Assurance Cover (equivalent of two times your annual salary) 

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

24/7 Employee Assistance programme 

Access to remote counselling service 

Paid Disability Leave 

Paid compassionate Leave 

Home Working Allowance  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates:

Closing date for applications; Midnight on 04 April 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

Want to know more about VoiceAbility and the role?

Please visit the vacancy page on our website

We look forward to hearing from you.

Please note: this post is restricted to women under schedule 9, Part 1, Equalities Act 2010.

OVERVIEW

Rising Sun Domestic Violence and Abuse Service (Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.

Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors, so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and deliver therapeutically informed group programmes to help survivors to recognise healthy/unhealthy behaviours in relationships and to understand the impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.

We are looking for a creative and proactive individual who has experience of supporting survivors of domestic abuse. Working with survivors of domestic abuse as an outreach worker, you will play a crucial role in advocacy, risk assessment, safety planning and empowerment.

As part of our passionate and committed team of approximately 50 staff, our aspiration is that you will thrive and develop in this varied role. You will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.

JOB PURPOSE

• To provide practical and emotional support to survivors of domestic abuse, including crisis intervention, risk assessment and safety planning.
• To develop individual support plans, which address the risk of harm and offer information, advocacy, advice and signposting to survivors, underpinned by individual risk and need.
• To empower survivors, thereby increasing self- esteem, reducing isolation and helping survivors to keep safe.
• To provide survivors with information relating to their rights and ensuring survivors are empowered to make decisions based on their options.
• To work in collaboration with the adult team and wider Rising Sun team to support other programmes delivered within the organisation.

MAIN DUTIES AND RESPONSIBILITIES

Service delivery

• Work as part of a team providing high quality support, advice, advocacy and information to survivors of domestic abuse.
• Manage a caseload in accordance with organisational policies and procedures and adhere to confidentiality.
• Work in a needs led way with a specific focus on a trauma informed approach, which recognises domestic abuse and its impact.
• Work holistically with survivors, recognising individual needs, and help survivors to recognise and build on their strengths and abilities to build self-esteem and resilience.
• Offer support face to face or remotely, via phone or video call, depending on the needs of the survivor and current guidance around social distancing.
• Attend regular supervision and appraisals with line-manager.
• Work effectively in partnership with other agencies and refer on appropriately, dependant on need and risk. This may include referral to specialist agencies, to other specialist DVA services or other external processes (for example MARAC).
• Assess risk to individuals on a regular basis using the DASH risk indicator checklist.
• Work with survivors to develop tailored support plans with a focus on reducing the risk of harm, increasing their personal safety (and that of any children) and responding to their individual needs.
• Support survivors to be able to identify and manage the risks to themselves and their children
• Provide information to survivors in relation to their options, including guidance in relation to their housing, legal and welfare rights and advocate on their behalf as required.
• Encourage service users’ participation in service development, continuous improvement and feedback exercised.
• Represent the Rising Sun at relevant community meetings and forums.
• Support Rising Sun’s community services including our One Stop Shop drop in service and group programmes.
• Maintain up to date and accurate records and ensure, reports and evaluations are completed as required.
• Work as part of a team, supporting colleagues and building positive working-relationships with team members.
• Contribute to wider team meetings and discussions to share learning and feed into organisational developments.
• Be willing and available to work some evenings and weekends as required to support wider team activities such as representing Rising Sun at events (time off in lieu can be taken by arrangement with your line manager).

General

• At all times work professionally and to a high standard, setting an example to the wider team and external partners.
• A good knowledge and understanding of using IT programmes such as Word and Excel.
• Complete administrative tasks and ensure paperwork and evaluations are kept up to date.
• Demonstrate a commitment to continued professional development, being responsible for personal learning and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
• At all times protect the safety and security of the Rising Sun, service users, staff, volunteers and buildings, and the confidentiality of records and other information.
• Uphold the rights of women, children and young people who have experienced domestic abuse, and proactively assess the gender specific, trauma informed needs and the safety of children and women to ensure that any risks/needs identified are addressed, having full regard to Rising Sun Safeguarding Children policy and Safeguarding Adults policy.
• Be proactive and solution focussed while paying attention to detail.
• Participate in supervision, training and meetings as required.
• Ensure the effective implementation of Rising Sun’s policies and procedures and uphold the core values of the Rising Sun.
• Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.

This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

PERSON SPECIFICATION 

Knowledge and Qualifications

• An accredited VAWG/domestic abuse qualification, e.g. IDVA / DAPA (Desirable).
• Good understanding of the impact of domestic violence and trauma on survivors, children and young people, families and communities. 
• Knowledge of issues affecting survivors, and an understanding of the barriers they may face in accessing support.
• Thorough knowledge of safeguarding practice, procedures and legislation.
• Good understanding of the operation of the agencies working together to support survivors such as social services, police etc.

 Experience

• Experience of working with survivors affected by domestic and sexual abuse.
• Experience of managing own case load, working under pressure and prioritising workload.
• Experience of risk assessment and management, and safety planning.
• Experience of multi-agency partnership work.
• Experience of facilitating group programmes. (Desirable)
• Experience of working for a charity or not for profit organisation. (Desirable)

Skills

• Excellent listening, written and verbal communication skills.
• Non-judgemental and non-directive approach to empowering survivors along with the ability to understand the individual needs of clients.
• Effective crisis management, negotiation, advocacy and interpersonal skills.
• Ability to work well within a team and responsibly on own initiative.
• Good task management skills and the ability to work effectively under pressure and to deadlines.
• Good data collection, monitoring and IT skills, including word processing and using databases and Excel spreadsheets.

 General

• Able to work co-operatively with colleagues, statutory and non-statutory agencies.
• Able to set clear boundaries and a willingness to accept line management and make effective use of clinical supervision.
• A good understanding of the importance of confidentiality, safe practice and health and safety procedures.
• A good understanding of cultural issues, and commitment to anti-discriminatory practice and equal opportunities.
• A firm commitment to women, children’s and young people’s rights and to work within Rising Sun framework and its core values.
• Able to travel independently across East Kent to meet survivors and attend meetings.
• Willingness to carry out the policies and procedures of the Rising Sun and to work to agreed guidelines and codes of conduct.

APPLICATION INFORMATION

To apply for the role please download the job pack from our website and return to us by 7th April 2025.

We will be screening applications and inviting suitable candidates to interview on a rolling basis so we advise applying early to avoid disappointment.

We request no contact from agencies or media sales.