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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Supporter Care Manager
Reporting to: Director of Fundraising
Hours of work: 37.5 hours per week
Salary: £35,000 per annum
Closing Date: 12 July 2024
Location: Royal Trinity Hospice, Clapham (Hybrid)
About Compton
Compton is the UK’s leading fundraising consultancy - with seven decades of experience managing successful annual, capital and legacy campaigns for charities and not-for-profit organisations.
Our clients recognise Compton as ‘the trusted name in fundraising’, thanks to the transformational contributions we make. We are proud of our history and track record, and the ‘Compton Way’ continues to deliver extraordinary fundraising results, even in today’s challenging operational and economic conditions.
Vacancy
Royal Trinity Hospice is the UK’s oldest hospice and serves a community of 750,000 in central and southwest London. Trinity delivers specialist end of life and palliative care at the Hospice and in the community – including support and counselling services for family and friends. Trinity’s ability to deliver its outstanding care to patients and their families is reliant on the Compton fundraising team at Trinity delivering ambitious funding results. We have a long record of success in generating income and sustainable growth across all income streams for the Hospice.
The role of Supporter Care Manager is a vital role in our delivery of fundraising services to our client and is a new role created by splitting our current Database & Supporter Care Manager role into two separate roles. This role will focus on the quality of our donor journey, associated communications and the accuracy of our reporting in conjunction with our client’s Finance team.
The Supporter Care Manager will ensure that all processes for recording and thanking donations is accurate, timely and meets regulatory and reporting requirements, whilst providing a friendly and supportive donor experience. Assessing current processes, identifying, and implementing improvements in collaboration with the Database Manager will be a key focus. The successful applicant will have a passion for leading a team to deliver excellent supporter care and donor communications whilst working with and supporting the wider Fundraising team to deliver results for our client and their beneficiaries.
The successful candidate will be expected to:
- Manage the Supporter Care Officers and several Fundraising Volunteers - providing mentoring and training and completing performance and development reviews.
- Deliver excellent supporter care to our client’s donors and supporters and reporting to the wider Fundraising team.
- Ensure that the best donor experience and journey is in place across all income lines.
- Work closely with the Database Manager to identify and implement process improvements and where possible system automations.
- Ensure that individual processes are mapped out and that clear instructions and training are in place to mentor and support the Supporter Care team.
- Provide timely and accurate reporting to the Director of Fundraising.
- Collaborate with the wider Fundraising management team to provide advice and support in the implementation of new fundraising campaigns and events.
- Work as part of the wider Fundraising team providing support and participating in other duties where required.
- Work in a hybrid model of some days in the office and others from home.
Required experience, knowledge, skills and characteristics:
- Experience of delivering excellent supporter care or customer care in a charitable or commercial setting.
- Good working knowledge of the Raisers Edge database and donor record management and an expert understanding in the input and recording of all donor data – particularly consent and gift aid information.
- Experience of managing a team to deliver excellent supporter or customer care.
- Good knowledge of GDPR and other data protection regulations governing interactions with donors and the recording and use of information.
- Good understanding of the administrative processes required to log and successfully claim Gift Aid on individual gifts.
- Strong organisation and evaluation skills and ability to prioritise workflow and resources.
- Desire to exceed expectations and deliver the best supporter experience and journey.
Desired experience, knowledge, skills and characteristics:
- Experience of training and mentoring others to ensure the best donor experience.
- Automation of imports from various fundraising platforms.
- Experience of mapping donor journey and fundraising logistics processes.
- An understanding of Direct Mail processes and logistics.
- A good knowledge of fundraising reporting requirements, including Charity Commission and Gambling Commission returns.
Company benefits
- Annual leave 25 days plus bank holidays
- Non-contributory life assurance scheme
- Standard Life pension scheme with Company contributions starting at 3%
- Employee Assistance Programme - offering free 24/7 support & counselling and advice
The client requests no contact from agencies or media sales.
Hours:
Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu
Annual leave:
28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension:
2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with its auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage:
A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location:
2wish is currently working with staff to offer a form of hybrid working and this will continue for the foreseeable future.
This post will continue to include home working, with the expectation on the successful candidate to travel to 2wish Head Office regularly.
Applicants living in border counties to Wales will be considered, but the applicant must be willing to commit to regular travel to Head Office.
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales. We work in partnership with professionals who refer into the charity on behalf of the families, so they don't have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
However, we know that gaps in support for those suddenly bereaved still exist outside of Wales. And so we are expanding into England and are on the lookout for passionate and committed individuals who want to help push the charity to the next level.
Context of role:
2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate, and longer-term support to families, individuals, professionals and witnesses. Since we were established in 2012, we have grown to deliver our service across the whole of Wales.
In January 2024, we expanded the geographical area and recruited a brand-new team to deliver the service in the border counties of England and Wales, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. This will be the first of several phases of expansion and the aim is to deliver our service throughout England and Wales in the coming years.
The post holder will lead an effective and cohesive management team across England and Wales overseeing the development and delivery of specialist services for individuals affected by sudden and unexpected death in children and young people aged 25 and under. They will ensure the team provide the highest standards of support, and that services are shaped by the needs of those who access them.
The key objectives of the post are:
- To lead upon delivery of support services across England and Wales, ensuring services are delivered consistently to a high quality and are embedded across a growing geographical area. To embed a growing team and develop relevant strategic priorities.
- To motivate, lead and develop a multi-disciplinary team to provide holistic services to families, friends, professionals, witnesses and individuals affected by sudden death.
- To establish pan-phase partnerships with key stakeholders to embed and develop referral pathways and raise awareness of the charity and its services.
- To work closely with the CEO, Director of Operations, Director of Transformation and Strategy and the wider Leadership Team promoting effective cross-team working that contributes to the overall objectives of 2wish and 2wish Cymru.
Main tasks and responsibilities:
1.0. Support services:
- To oversee outstanding service delivery across England and Wales that responds flexibly to emerging need in line with the business plan, key deliverables, budget and policies and procedures
- To leading on effective delivery and scaling up of services throughout the expansion phases
- To work closely with the Director of Transformation and Strategy to ensure a consistent approach to service delivery that aims to embed the service within existing child death procedures
- To oversee and monitor financial performance, ensuring effective deployment of resources and compliance against agreed targets/budgets
- To be responsible for Safeguarding and work with designated Safeguarding Officers to ensure services are safe for supported persons, staff, counsellors and therapists, volunteers, external partners and other key stakeholders
- To carry out regular risk assessments for services. Ensuring safeguarding concerns are followed up systematically, including making referrals to statutory services
- To oversee high-quality assurance of the service through monitoring of quality assurance systems, audits, management of complaints and learning from disruption
- To work with managers and Senior Leaders in the development and definition of new services, ensuring that operational procedures which support service delivery are fit for purpose
- To taking a hands-on approach to dealing with complex or difficult cases, particularly in new areas as we expand
- To oversee and further develop monitoring and evaluation processes to clearly demonstrate the impact the service has on individuals supported
- To contribute towards applications and reports for funders/ grants etc. in line with milestones /objectives and funding agreements
- To attend formal and informal meetings with the 2wish Senior Management Team and as required with the Trustee Board to review and report on progress
2.0. Leadership:
- To provide clear and visible leadership for a growing support team, with a specific focus upon leading and developing the support managers, taking overall responsibility and accountability for their management, performance, quality of their outputs, including recruitment/retention, induction, training and development, performance management and succession planning
- To lead and motivate staff in the performance of their duties in a way which encourages loyalty, dedication and high professional standards, in line with 2wish Cymru and 2wish ethos, values and determined by the Leadership team and Trustee Board in our strategic plan
- To further develop a positive approach to change and growth in line with expansion plans and the subsequent changes to staffing and areas of service delivery
- To establish and maintain effective working relationships on a local and national with referral partners and key stakeholders including police, health and professionals involved in child death procedures
- To oversee the development of training packages to encourage education and awareness around the experiences of those affected by sudden death
- To work closely with the CEO and Leadership team to support the work of 2wish nationally
- To ensure that the voices and needs of those affected by sudden death in children and young people are at the centre of decision making in Wales and England
- To work to the policies and procedures of the organisation, to promote these with staff and to ensure that they are maintained and developed appropriately. Keeping up to date with regulation, guidance, standards, government policy and research relating to sudden child death
3.0. General:
- To show respect and sensitivity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To undertake any other duties deemed commensurate with this post as directed by the CEO or Deputy CEO
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to an enhanced DBS check.
Additional benefits for our employees:
- An 'Employee Assistance Programme,' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events, discounts for family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone/E-sim for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
St. John's College is a specialist college based in Brighton supporting young people aged 16-25. The college became part of Ambitious about Autism in 2023.
The college aims to provide a stimulating learning environment that promotes the development of personal interests and abilities and prepares young people for greater independence and autonomy over their future lives. Young people can attend college on a residential or day basis.
Using a range of well-equipped onsite facilities and the vibrant local community, learning is made fun, relevant and progressive. Young people are encouraged to follow their passions and try new learning activities so that aspirations for the future are sculptured and realised.
A specialist multidisciplinary team of staff, who have a range of expertise and experience, support young people to reach their goals.
We are now looking for an exceptional, creative Occupational Therapist who wants to make a difference in the everyday lives of the young people we work with.
You will be working with the transdisciplinary team to improve outcomes for children and young people through the application of expertise in occupational therapy. You will achieve this through providing high-quality Occupational Therapist therapy advice and support across the three tiers of support (universal, targeted and specialist).
The role involves supporting class teams to create enabling environments and reducing occupational barriers to the curriculum. In addition, you will devise and implement individual and group intervention programmes. You will also write and support the fidelity of Occupational therapy programmes for others to deliver.
This is a fantastic opportunity to work in a brand-new school and make a real impact to the young people we work with.
In return, we offer a wide range of benefits including 40 days holiday, plus bank holidays, a commitment to CPD (Continued Professional Development) excellent career opportunities, professional membership fees paid, a welcome bonus*T&C up to £4,000 and much more!
For further details on how you can make a difference and find out what we have to offer, please see our recruitment pack below.
If you have any questions about the role, please contact Stephen Vickers.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity for a Senior Wellbeing Advisor Assistant with experience of working within a children and young people, to work within a multi-disciplinary wellbeing advice services team to increase and improve emotional and mental health provision within local communities for 11–24-year-olds in the West London CCG area.
The Senior Wellbeing Adviser will be a part of our Youth Services team and will work to deliver mental health services for young people and the adults who support them. The Senior Wellbeing Adviser will co-ordinate and deliver a diverse portfolio of wellbeing services including the provision of 1:1 practical wellbeing advice and support to young people (mainly aged 16-25), facilitation of peer support groups, delivery of workshops and trainings and co-ordinate awareness-raising campaigns on occasion.
This post will enable the post-holder to develop a wide range of project coordination and evaluation skills. The position will suit an individual who is self-motivated, an excellent communicator and data competent, with an interest in quality improvement, line management, an understanding of child development and mental health, as well as a passion to support services for children, young people and their families.
The post holder will also work alongside colleagues and partners in the Local Authority, CAMHS, educational settings where interventions are being delivered and other relevant mental health providers.
Key Responsibilities
- To provide practical mental health focused short term casework to young people through 1:1 face to face appointments
- To develop, co-ordinate and deliver workshops and training to groups of children and young people
- To raise and escalate safeguarding concerns effectively with partners to ensure children and young people are effectively safeguarded
- Signpost referrals for children and young people with more complex needs to the relevant service.
- Coordinate referrals and booking in sessions
- Conduct regular line management with one Wellbeing Advisor working closely with them as a team.
- To undertake data collection, analysis and monitoring to evaluate the effectiveness of service provision
- To produce impact reports and summaries, using IT and statistical programs
- Routinely measure clinical outcomes, in line with the CYP-IAPT program.
- Maintain comprehensive records of all training and clinical activity in line with both health and education service protocols and use these records and outcome data to inform decision-making.
- Complete all requirements relating to data collection and report clinical outcomes and service access data into the digital patient record system, CYP IAPTUS.
- To assist in the formulation and delivery low-intensity psychological treatments based on evidence-based literature and research to support best practice in clinical work. Interventions may include guided self-help, and treatment might be individual or in psychoeducational groups. This work includes delivery face to face, virtual and Telephone.
- Engage in robust managerial and clinical supervision, identifying the scope of practice of the individual post-holder within the role, and working safely within that scope.
- Attend multi-disciplinary and multi-agency meetings relating to referrals or children and young people in treatment, where appropriate, both for personal educational benefit in discussion with supervisors, and to provide direct assistance.
- Work in collaboration with school staff, parents, children, young people, and the wider community to enhance and broaden access to mental health services.
Person Specification
Training & Qualifications
- Degree level qualification in Health/Social Care/teaching/ psychology or equivalent
Knowledge & Experience
- 3 years’ experience working with children and young people with mental health challenges
- Experience in delivering 1:1 practical support sessions, group facilitation and producing and delivering presentations, workshops and training
- Experience managing a complex case load
- 2 years’ experience project planning and management experience
- Working knowledge of child and adult safeguarding
- Understanding of the importance of maintaining confidentiality
- Experience of data collection, analysis and reporting
- Knowledge of mental health and/or social care services
Skills
- Excellent writing skills and the ability to distil complex issues in clear language for a wide range of audiences
- Commitment to working innovatively and always seeking to evaluate and improve all areas of practice
- Ability to work productively as part of a team
- An authentic regard of client’s experience and knowledge as equally valuable as that of clinicians/practitioners
- Attention to detail
- Data literate
- Ability to keep accurate notes and records
- Ability to prioritise and work on a number of tasks in parallel
- Good time management and organisational skills
- Excellent problem-solver
- Ability to work well under pressure
- Ability to convey ideas clearly
- Strong interpersonal skills
- Ability to communicate with a wide range of audiences
The client requests no contact from agencies or media sales.
Location Coleford
Discipline: Care and Support
Job type: Permanent
Salary: £30,000 per annum
Expiry date: 31 Jul 2024 23:59
Are you looking for a meaningful career? Would you like the opportunity to become a dedicated manager, helping individuals with learning disabilities live the best life possible?
As a Deputy Service Manager at Hft you’ll be supporting adults with learning disabilities to live the best life possible. Supporting the Service Manager, you will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you develop your knowledge and skills.
Hft is a charity that supports adults with learning disabilities. We believe in a world where anyone with a learning disability can live within their community with all the choice and support they need to live the best life possible. We are looking for people who are naturally caring and compassionate and align with our values.
What’s in it for you?
We offer a range of benefits and career development opportunities. We’ll give you a comprehensive induction, full training and support along the way. With Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.
As a ‘Gold’ standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. Within this, all Hft employees get access to TELUS Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.
We offer
- Annual Leave: 33 days (including 8 days statutory bank holidays)
- Apprenticeships: Hft will fully fund and provide training for you to obtain your Level 5 Diploma in Leadership and Management within the first 12-18 months of your employment.
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- TELUS health: A 24/service, completely confidential counselling and support platform and helpline that is free for all colleagues to use.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary
About the role
Alongside the Service Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery, while promoting independence and choice to the people supported in the service. You will support the Service Manager to manage and ensure the delivery of the service’s key quality and safety priorities by holding delegated responsibility in key areas of the day-to-day running of the supported living activity/service. You will also have delegated responsibility for the direct supervision and line management of a team of Support Practitioners. As a senior member of the team, you will promote and lead good practice at all times, doing all you can to make sure that the people we support and their colleagues come to no harm and that the people we support are satisfied with the level of support they receive by acting as an
exemplary role model.
As a Deputy Service Manager, flexibility is important for both you and for the service. You will be required to do on-call shifts during out of office hours. You will be expected to work 20% of your total weekly hours on shift across your assigned services and will be able to role model all aspects of a support practitioner role duties and responsibilities. Following your time on shift, and in general practice at all other times, you will have responsibility for reporting back to the Service Manager and for maintaining a continual dialogue loop of feedback that focuses on quality, and continuous improvement and learning and ensuring the smooth operation of the allocated group of services
A full UK driving licence, with access to your own vehicle, is essential for the role.
About you
- You will have significant, recent experience at a front-line management level in field of learning disabilities in regulated services which may have included being a Registered Manager
- You will have knowledge of legislation and guidance relating to adults with learning disabilities, CQC regulations and Health and Safety issues.
- You need good IT skills and experience of maintaining records to be a success in this role. ???????
- You need to hold a Level 5 Diploma in Leadership and Management for Adult Care or hold a level 3 diploma and be willing to undertake this level 5 apprenticeship qualification within an agreed reasonable timescale of 18 months as part of a development plan
- You will have the ability to lead and manage people and be a role model in all aspects of people leadership especially performance
- If you have the passion for delivering high quality care and support services to people with learning disabilities and you want to make a difference to enable people to live a more fulfilling and independent life – then this is the role for you. ???????
???????For more information on the role and responsibilities, please refer to the job description & person spec.
REF-215 038
Mind in Salford are offering an exciting opportunity within a forensic secure mental health setting, supporting vulnerable adults detained under the Mental Health Act.
Independent Mental Health Advocate (IMHA)
Working Pattern: 30 hours per week (4 weekdays)
Contract: Fixed Term (until March 2025, with possible extension)
Location: Edenfield Centre, Prestwich, Manchester M25 3BL. Possible additional locations in the local area.
The salary, pro rata, is as follows:
For an unqualified advocate: equivalent to a full time post of £23,920 gross, which equates to £19,136 actual gross salary working four days per week.
For a qualified advocate: equivalent to a full time post of £26,000 gross, which equates to £20,800 actual gross salary working four days per week.
About the Role
The post holder will support vulnerable patients within the Adult Forensic and Acute Adult Services of Greater Manchester Mental Health NHS Foundation Trust, with scope to work with patients at various stages of their treatment and rehabilitation. Please note that this role requires physical presence at the hospital. Appointment will be subject to risk assessment.
The successful, dynamic candidate will have:
- Experience of providing Independent Mental Health Advocacy, or having worked in a related field, to a high standard. Relevant skills and experience from backgrounds other than Advocacy can be built on.
- The ability to communicate effectively with a wide range of professionals and service-users. Excellent verbal and written communication skills are essential as well as being adaptable to the needs and abilities of others.
- A working knowledge of the Mental Health Act, relating to both the civil and forensic sections of the Act and other associated legislation. As a minimum, a general understanding is required, with a willingness and an ability to expand on this once in post.
Required experience: Working within Advocacy or a Related Field for at least 1 year
Desirable experience: Holding the National Advocacy Certificate Qualification
We welcome applications from disabled people and encourage those with experience of mental or emotional distress to apply.
An enhanced DBS check will be undertaken prior to any appointment due to the nature of the role.
Closing Date and time for applications: 9th July 2024 by 5pm
Date of Interviews for Shortlisted Candidates: 22nd July 2024
PLEASE PRESS THE 'APPLY NOW' BUTTON FOR MORE INFORMATION ON HOW TO APPLY.
Mind in Salford is an equal opportunities employer.
No agencies please.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity for an Assistant Psychologist to contribute to increasing and improving emotional and mental health provision within education settings for 5–18-yearolds, young adults (15 - 18), families, and other professionals within the London Boroughs of Hammersmith and Fulham.
The "Be Kind to Your Mind (BK2YM)" service provides evidence-based mental health support to school- and college-aged Children and Young People, staff, young adults, families, and other professionals within the London Boroughs of Hammersmith and Fulham.
Be Kind to Your Mind (BK2YM) is a non-clinical, mental health and wellbeing offer delivered by HFEH MIND Youth Services. BK2YM’s non-clinical interventions and psychoeducation programme (Learn Well) offers a multitiered level of support:
- Preventative and early intervention for children and young people aged 5 – 25 through HFEH Mind Psychoeducation Workshops and assemblies.
- Training for school staff and other professionals.
- Therapeutic Arts intervention (x6 sessions) for students.
- Access to a digital support tool (self-help): WYSA.
- Access to wider digital/online support tolls (Including My Mind TV).
Key Responsibilities
- Delivery of Be Kind to Your Mind interventions across schools, colleagues and alternative education.
- Delivering whole school/year group assemblies and ‘drop-down days’ to educational establishments within the defined area(s) of operation.
- Facilitation with targeted outreach to H&F SENCO's/AP's, adapting content for Special Educational Needs and Disabilities (SEND) in collaboration with Educational Psychologists.
- Ad-hoc creation of bespoke content to complement existing materials.
- Creation and delivery of education staff workshops based on provided training needs assessment form submissions.
- Outreach to schools/organisations, maintenance of Learn Well bookings.
- Maintaining rapport with education/community youth provisions to ensure continuation of delivery across the academic year.
- Co-ordination of targeted outreach/promotion on universal days related to Children and Young People’s Mental Health and issues impacting their mental health and wellbeing generally. (E.g. world mental health day, stress awareness week etc.)
- Evaluation and Impact Reporting:
- Composition of internal, bi-borough, and education/youth settings impact reporting.
- Support data analysis for routine reporting, service evaluation, research, and improvement.
- Completing pre-and post-evaluation of interventions to ensure delivery is reviewed and meeting objectives.
Person Specification
Knowledge and Experience
- An undergraduate Psychology degree (or equivalent) that confers British Psychological Society’s Graduate Basis for Chartered membership (GBC).
- Understanding of the impact of social inequalities and how this relates to mental health.
- Extensive knowledge and understanding of the key socioeconomic and systemic factors that contribute to poor mental health of children, young people, and parents/carers from Black, Asian, and other Ethnic Minority groups.
- Understanding of the importance of maintaining confidentiality.
- Experience of literature reviews, data collection, and analysis.
- Knowledge of mental health and/or social care services.
Skills
- Excellent writing skills and the ability to distil complex issues in clear language for a wide range of audiences.
- Commitment to working innovatively and always seeking to evaluate and improve all areas of practice.
- Ability to work productively as part of a team.
- An authentic regard for the client’s experience and knowledge as equally valuable as that of clinicians/practitioners.
- Data Literacy and Attention to detail – especially in relation to compiling activity and impact reports for the service(s)
- Ability to keep accurate notes and records.
- Ability to prioritise and work on a number of tasks in parallel.
- Good time management and organisational skills.
- Excellent problem-solver.
- Ability to work well under pressure.
- Ability to convey ideas clearly.
- Strong interpersonal skills.
- Ability to communicate with a wide range of audiences.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to shape the future of our response to stalking and personal safety?
Do you have resilience and flexibility to meet the demands this role brings, and enjoy working in a sharing and learning environment?
If yes, then read on.
About the Suzy Lamplugh Trust
The post represents a unique opportunity for a pre-emptive, results-driven, and resilient candidate to join the UK’s founding personal safety charity and leading authority on stalking.
The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25-year-old estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy’s name to empower individuals and organisations to make a stand against all forms of abuse, aggression, and violence, across their personal and professional lives.
You will be working for a growing charity that delivers high value impact to its beneficiaries, through its legacy, integrity, and credibility. We are an organisation that has been responsible for the education of millions of lone and frontline workers across all sectors for three and half decades, has:
- campaigned heavily and played a pivotal role to drive changes in the law;
- has supported over 55,000 victims and survivors of stalking since the inception of its National Stalking Helpline service in 2010; and
- always had the aim of tackling violence against women and girls at the core of what it does.
Purpose of Role:
· To provide expert advice and advocacy to victims of stalking.
· To provide guidance and support by telephone, email and face-to-face to those affected by stalking.
· To provide casework support and advocacy to victims of stalking, liaising with both voluntary and statutory services to ensure positive outcomes for victims.
· To support the operational Team Leaders where required.
What we offer in return
In return for our staff’s commitment and dedication, we offer a range of benefits:
- Hybrid working (minimum 40% in the office and agile working enabled to work from home)
- Flexitime Policy
- 28 days annual leave (which increases after 3 and 5 years to a maximum of 33 days pro rata) + public holiday
- Special leave for life events, such as 1 day off for moving house, and a day off for your birthday
- Pension scheme with 5% employer contribution
- Health & Wellbeing App with access to advice, counselling, support and a wide range of discounts
- Occupational Sick Pay (which increases after 3 years)
- Cycle to Work scheme (cycle racks on site)
- Interest-free travel loan for annual season ticket
- Regular all-staff off-site meetings and events
Work Location: The post holder will be required to be office-based initially to support their induction and integration with the service. Thereafter, a blended model (40 office/60 home), with office working in London and home working (must have adequate and confidential workspace when remote working). Candidates should ideally be located in London or immediate surrounding area (but locations outside of these areas may be considered).
We are recruiting for a number of these posts. The roles are also available on a part-time basis.
Please refer to the attached pack for the detailed Job Description and Person Specification.
Please note that applications without a covering letter will not be considered.
We reserve the right to close this role early.
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.
Exciting Job opportunity: we are looking for a Practice Lead!
The National House Project (NHP) takes a ground-breaking approach through its commitment to young people’s ownership to enable young people leaving care to lead connected and fulfilling lives. The approach was co-designed with young people from the start and works on cooperative and social pedagogical principles through a groupwork approach which is supported by adults and young people in and leaving care working together. Using a psychologically informed relational practice framework young people gain skills, knowledge and the confidence to make their house a home and build a long-term community of support.
NHP supports Local House Projects (LHP) to put young people at the centre of the decision-making processes, challenges staff to work with them in an inclusive way and encourages staff to support young people to find the solutions to the challenges they face. LHP achieve improved outcomes for young people, supports professionals in the ways that they work with young people and enable young people to leave care in a supported and ‘less scary’ way.
To ensure that young people are involved at every level of the organisation, each LHP is represented by 2 young people at regional meetings and from these forums, young people elect their representatives for Care Leavers National Movement. CLNM provides a forum to develop practice, share ideas and find solutions to challenges. The Chair and Vice Chair of CLNM are supported by CLNM Champions and sit on the Board of Trustees as expert advisors.
To support the expansion of the Charity we have increased our strategic capacity by creating the post of Deputy Director and are now recruiting to the practice lead roles. We are looking for someone who is motivated, believes that with the right support care experienced young people can achieve great things and should be at the heart of any decision that affects their future. You will support staff in LHPs to create an environment where young people transition to adulthood in a positive and supported way and hence an understanding of child development, social pedagogical approaches and psychologically informed care are important. You will also work with the CLNM as well as the core NHP team to ensure that young people continue to drive the approach at both a local and national level.
You will need to have management or supervisory experience of staff working with young people in groupwork settings and an understanding of the care system. You will have a professional/academic qualification in a related field e.g., Youth Work; Social Work; Education, Health, social pedagogy. Current registration with a professional body is desirable.
You will be based at the NHP office in Crewe, but you will be expected to travel to LHPs and attend meetings across the country on a regular basis.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Wales - Interventions will be delivered across various locations in Wales.
Ref PLC-241
Are you a proactive, organised and compassionate individual with a proven record of working with male adults in the criminal justice system whether in the community or in prisons? Do you have experience of engaging successfully with challenging people such as people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused?
If so, St Giles Trust is looking for a Personal Wellbeing Coach to join us and help to oversee the delivery of Personal Wellbeing services to referrals made by Wales Probation Service.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
St Giles is now a kickstart employer, so we are part of the scheme which provides job opportunities for 16-24-year-olds who are currently on Universal Credit and are at risk of long-term unemployment.
The Wise Group is a leading social enterprise working to lift people out of poverty. St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Personal Wellbeing Services for North and South Wales. These services will involve a range of support to community offenders and prison leavers including families, emotional wellbeing, lifestyle and associates and social inclusion (including meet at the gates).
About this exciting opportunity
Working as part of a multi-agency team, you will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison. You will undertake assessment and action planning with individual service users, create a safe and trusting environment, using trauma-informed practice to successfully facilitate a supportive and constructive relationship with service users, plus deliver a range of interventions to service users which contribute towards achievement of prescribed outcomes.
We will also count on you to develop and maintain positive working relationships with external agencies, including probation, prisons, partners, and others who will assist in achieving prescribed outcomes for service users, ensuring you work towards contractual targets and outcomes within agreed timescales. Using agreed CRM databases and recording all activity relating to caseload and providing updates and reports are also key duties.
What we are looking for
- Experience working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project
- L3 in Advice and Guidance or equivalent
- The ability to assess clients’ needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching
- An ability to work sensitively with clients applying trauma-informed strategies
- Impressive IT, relationship-building and communication skills, both verbal and written.
Please note this role requires Enhanced Adult DBS checks.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply, please visit our website via the ‘Apply’ button.
Closing date: 7th July 2024. 11:00pm Interview date: 15th July 2024.
A ydych chi'n unigolyn rhagweithiol, trefnus a thrugarog, gyda hanes profedig o weithio gydag oedolion gwrywaidd yn y system cyfiawnder troseddol boed yn y gymuned neu mewn carchardai? A oes gennych chi brofiad o ymgysylltu'n llwyddiannus gyda phobl heriol, er enghraifft pobl sydd ag anghenion cymhleth, pobl sy'n amharod i drafod eu hanghenion, a phobl sy'n ddig ac yn ddryslyd?
Os felly, mae Ymddiriedolaeth St Giles yn chwilio am Hyfforddwr Lles Personol i ymuno â ni a helpu i oruchwylio'r gwaith o ddarparu gwasanaethau Lles Personol i atgyfeiriadau a wneir gan Wasanaeth Prawf Cymru.
Ynghylch Ymddiriedolaeth St Giles
Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir y mae ei hangen arnynt yw Ymddiriedolaeth St Giles. Yn ganolog i’n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol neu fod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill.
Mae St Giles bellach yn gyflogwr Kickstart, felly rydym yn rhan o'r cynllun hwn sy'n darparu cyfleoedd gwaith i bobl ifanc 16-24 oed sydd ar Gredyd Cynhwysol ar hyn o bryd ac sydd mewn perygl o ddiweithdra hirdymor.
Mae’r The Wise Group yn fenter gymdeithasol flaenllaw sy'n ceisio codi pobl allan o dlodi. Daeth St Giles a The Wise Group at ei gilydd i ffurfio partneriaeth gyda'r nod o gefnogi'r diwygiadau Ailsefydlu Prawf drwy gynnig gwasanaeth o ansawdd uchel wedi'i ategu gan staff sydd â phrofiad byw a chymhwysedd diwylliannol. O ganlyniad, dyfarnwyd cytundebau i ni i ddarparu Gwasanaethau Lles Personol ar gyfer Gogledd a De Cymru. Bydd y gwasanaethau hyn yn cynnwys amrywiaeth o gymorth i droseddwyr cymunedol a'r rhai sy'n gadael carchardai gan gynnwys teuluoedd, lles emosiynol, ffordd o fyw a chysylltiadau cyswllt a chynhwysiant cymdeithasol (gan gynnwys cwrdd wrth y gatiau).
Ynghylch y cyfle cyffrous hwn
Gan weithio fel rhan o dîm aml-asiantaeth, byddwch yn darparu cymorth sydd wedi’i ganolbwyntio ar yr unigolyn i lwyth achosion o ddefnyddwyr gwasanaeth a fydd naill ai'n cyflawni dedfrydau cymunedol neu'n cael eu rhyddhau o'r carchar. Byddwch yn ymgymryd â chynllunio asesu a gweithredu gyda defnyddwyr gwasanaethau unigol, yn creu amgylchedd diogel ac ymddiriedus, gan ddefnyddio ymarfer trawma-gwybodus i hwyluso perthynas gefnogol ac adeiladol gyda defnyddwyr gwasanaeth, ynghyd â darparu ystod o ymyriadau i ddefnyddwyr gwasanaethau sy'n cyfrannu tuag at gyflawni canlyniadau rhagnodedig.
Byddwch hefyd yn datblygu a chynnal perthnasoedd gweithio cadarnhaol gydag asiantaethau allanol, gan gynnwys y gwasanaeth prawf, carchardai, partneriaid, ac eraill a fydd yn cynorthwyo i sicrhau canlyniadau rhagnodedig i ddefnyddwyr gwasanaethau, gan sicrhau eich bod yn gweithio tuag at dargedau a chanlyniadau cytundebol o fewn amserlenni y cytunwyd arnynt. Mae defnyddio cronfeydd data CRM y cytunwyd arnynt a chofnodi'r holl weithgaredd sy'n ymwneud â llwyth gwaith a darparu diweddariadau ac adroddiadau hefyd yn ddyletswyddau allweddol.
Yr hyn rydym yn chwilio amdano
- Profiad o weithio gydag asiantaethau partner naill ai fel rhan o dîm aml-asiantaeth sy'n gweithio tuag at amcanion cyffredin neu o negydu gyda’r nod o sefydlu cysylltiadau i hyrwyddo nodau prosiect
- L3 mewn Cyngor ac Arweiniad neu gyfatebol
- Y gallu i asesu anghenion cleientiaid a darparu cymorth wedi'i deilwra a arweinir gan gleientiaid drwy gynllunio gweithredu ac ymyriadau sy'n cynnwys cyngor, arweiniad, eiriolaeth a hyfforddi
- Y gallu i weithio mewn dull sensitif gyda chleientiaid gan ddefnyddio strategaethau sail-trawma
- Sgiliau TG, meithrin-perthynas a chyfathrebu nodedig, ar lafar ac yn ysgrifenedig
Sylwch fod y rôl hon yn gofyn am wiriadau DBS Oedolion Uwch a fetio HMPPS.
Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cynghori a chwnsela, talebau gofal plant, benthyciad tocyn tymor a llawer mwy.
Bydd St Giles yn gwarantu cyfweld â phob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag.
Rydym yn gyflogwr hyderus ecwiti a chynhwysiant. Rydym yn croesawu pob cais ac rydym yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n nodi eu bod yn anabl, niwro-eang, niwroamrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad byw ac amrywiaeth meddwl ei gynnig i'r sefydliad.#
I wneud cais, ewch i'n gwefan trwy'r botwm 'Gwneud cais'.
Dyddiad cau: 7 Gorffennaf 2024. 11:00pm Dyddiad cyfweld: 15 Gorffennaf 202
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.
By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Senior Philanthropy Manager to join our Fundraising team.
Title: Senior Philanthropy Manager
Salary: £48,000 per annum
Contract: 12 months fixed term maternity cover
Hours: 35 per week (full time)
Location: Hybrid, with head office in Hampstead, London
The Senior Philanthropy Manager is a crucial role, responsible for driving high-value income growth through managing and growing a portfolio of Major Donors, Trusts and Foundations to fundraise for a breadth of inspiring projects and areas of work.
This role has line management responsibility for an experienced and talented Philanthropy Officer who manages their own portfolio of mid-value Trusts and Major Donors. The team enjoys senior level support for high value fundraising in all its aspects, and with inspirational and sector leading services and research against which to fundraise, this is an exciting time to join us.
What’s in it for you?
- A competitive salary
- 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
- A stimulating work environment full of opportunities to learn and develop
- Life Assurance of four times annual salary
- Travel season ticket loan, Cycle to work Scheme
- And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description (attached here and on our site), and you can read more about what to expect on the Our recruitment process page of our career site.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
The client requests no contact from agencies or media sales.
Rare Opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.
Who We Are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.
Join Our Team: We're expanding our National Road Victim Service and need a dedicated Caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.
Not Your Average Job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road traffic collisions.
What We Offer:
· A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year)
· An extra 2 days of annual leave following 5 years’ service.
· An extra day off for your birthday to take whenever you choose.
· Enhanced sick pay and compassionate leave.
· Death in service benefit
· Employee Assistance Programme
· Flexible working
· Be part of a skilled, friendly team with an engaged Board of Trustees
Who You Are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles like police, criminal justice, counselling, or health and social care could make you a perfect fit. This position will require some travel around the local West Yorkshire radius, so the ideal candidate will reside in this area.
Specifically Seeking Candidates With:
- Living in the South Wales area or open to relocation to this area
- Frontline care experience (desirable but not essential)
- Understanding of criminal justice processes (desirable but not essential)
- Research and advocacy skills
- Resilience and willingness to grow
- Competent IT skills for remote work
Join Our Mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.
About Us: We champion equality, diversity, and inclusion. Your skills and experience matter most. DBS vetting required due to the sensitive nature of our service.
Apply Now: If you're up for a new challenge and have the skills, apply now.
Not for Traffic Offenders: Sorry, but we can't accept applications from serious traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Join us today and be part of the solution!
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.
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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 130 countries and territories. For over 65 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.
FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.
We are looking to recruit a French speaking Senior Project Coordinator to lead on FIGO deliverables for a WHO project on FP (Family PLanning) and CAC (Comprehensive Abortion Care) competency based learning (CBL). You will lead on coordination of the following in five countries in Africa and Asia (TBC): This is pending the donor contract.
- Developing a strategy for the dissemination of the "Family planning and comprehensive abortion care toolkit for the primary health care workforce" and “ICM Competencies” in collaboration with stakeholders.
- Conducting assessments of FP and CAC competency education and performance gaps.
(For further detail about this role, please review the attached Job Description and Person Specification).
We are an equal opportunities employer and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds. We are an equal pay champion and we don't ask salary history.
Location: The role is based from FIGO House, Waterloo, London SE1 with 'blended / hybrid working' i.e. with combined office and remote working.
- To apply for this position, please send your CV and cover letter outlining your experience and interest in this opportunity via the Apply button. Please note that applications without a cover letter may not be considered.
- Closing Date for applications: 14th July
- Interviews will take place w/c: 15th July
PLEASE NOTE THAT THIS POSITION IS OPEN TO THOSE WHO HAVE THE RIGHT TO RESIDE AND WORK IN THE UK. WE WILL EXPECT RELEVANT PROOF OF SUCH IF ASKED FOR AN INTERVIEW (PLEASE DO NOT SEND THIS INFORMATION WITH YOUR APPLICATION, THANK YOU).
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AIMS / PURPOSE OF THE POST
To ensure that services are delivered in accordance with appropriate clinical standards and protocols such as The Survivors Trust, BACP and any specific requirements from the Management Committee, funders and commissioners.
To manage the helpline service by ensuring that the helpline volunteers provide consistent support and an effective service on the helpline. In addition, to be responsible for facilitating the provision of regular supervision sessions, ongoing support and reflective practice, ensuring best practice and assessing the performance of service delivery.
To line manage staff members. Responsible for annual appraisals, ongoing monitoring of performance, identifying and providing relevant training and managing HR issues.
To facilitate the recruitment, induction and training of new staff members.
To identify and organise regular training and personal development opportunities for staff and volunteers.
To oversee marketing activities and the use of social media to promote awareness of Trust House’s services and increase engagement.
To research relevant funding opportunities and produce bespoke grant applications. Identify qualitative and quantitative data and extract relevant information from the database, Lamplight. Produce written progress reports to funders evidencing best practice and using collated data on project progress and outcomes.
To represent the charity with internal and external stakeholders, develop effective working partnerships with statutory, voluntary and other organisations and to undertake external presentations and awareness raising as required.
To undertake administrative responsibilities for the office.
MAIN DUTIES
The Services Coordinator is responsible for the following duties and responsibilities:
• To coordinate the effective delivery of Trust House’s clinical services;
• To produce and keep up to date all resources and best practice policies and procedures;
• To develop and implement The Survivors Trust service standards and procedures and to support all staff and volunteers to work in accordance with these standards as well as the British Association for Counselling and Psychotherapy Ethical Framework;
• To ensure the availability and performance of the required hardware, software, and other tools to support the organisation’s IT requirements;
• To establish and manage effective internal communication processes and on-going feedback opportunities to provide a supportive and responsive infrastructure;
• To line manage and support staff members and student interns;
• To identify and organise the provision of external training and personal development opportunities for staff and volunteers;
• To facilitate the recruitment, induction and training of staff members;
• To represent Trust House as appropriate: in meetings with stakeholder agencies; and as required deliver presentations and support awareness raising activities;
• To manage all marketing activities and the use of social media to promote awareness of Trust House’s services and increase engagement including keeping the website up to date.
• To support the CEO with fundraising activities including researching relevant funding opportunities and completing grant applications.
Helpline management -
• To manage and ensure the provision of an effective, efficient and professional helpline for service users;
• To manage the helpline team, including providing ongoing support, regular supervision and reflective practice;
• To ensure quality assurance for the data entry and case recording of helpline calls on the Lamplight database;
• To track and monitor service metrics to identify areas for improvement;
This job description is a guide to the tasks of the Services Coordinator only. The post-holder is required to undertake such other tasks as are reasonably requested by the CEO and Management Committee.
Please submit a CV and accompanying covering letter
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref KEY-242
Are you a proactive, compassionate and collaborative individual with a proven record of engaging positively with young people, families, offenders, or other vulnerable groups? Do you have strong experience of providing support, advice and advocacy and the ability to assess clients’ needs?
If so, join St Giles as a Key Worker, where you will play an integral part in the new specialist multi-agency and multi-disciplinary Young Persons Team in Wolverhampton, providing a high-level service to vulnerable or at-risk young people (11-25) and their families across the different levels of need and support, from early help to children and young people in care.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As a proactive member of the multi-disciplinary team, our successful candidate will share best practice with other team members in relation to approaches and strategies to support and engage young people and their families to achieve best outcomes, plus work collaboratively to develop plans of support and promote programmes of social education, activities, support, advice, and information, using a range of multi-sensory methods.
We will count on you to build positive relationships and promote the value of lifestyle changes to the client group and their families and to ensure that the voice of the child and young person remains central to their support and that they are proactively encouraged to build and contribute to their own programmes. You will contribute to multi-disciplinary assessments of children and families in need of support and provide both proactive planned programmes of support and an intensive service which will include interventions to support emotional wellbeing and health and substance misuse; creative arts activities; support responding risks of criminal, gang and/or sexual exploitation; mentoring; and sports activities. Maintaining accurate records of support and interventions is also a key duty.
What we are looking for
- Experience of engaging successfully with challenging people
- Experience in negotiating with partner agencies to establish links to further the aims of the project
- Experience of working to targets and recording information for performance monitoring
- An understanding of the client group and the challenges and motivations of young people
- Sound knowledge of using monitoring systems to record all aspects of the project
- Able to recognise the signs of child sexual exploitation (CSE) and take appropriate action
- Ability to set up and operate systems to monitor and report on work
- Excellent IT, interpersonal and communication skills, both verbal and written.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
Successful candidates must undergo an Enhanced Child Workforce DBS check, on the basis that the post involves contact with vulnerable participants.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply, please visit our website via the ‘Apply’ button. Previous applicants need not re-apply.
Closing date: 09th July /2024, 11:00pmInterview date:17th July 2024