Coordinator jobs in white city, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to vulnerable guests who access the Community Wellbeing Service, a local support hub offering relief from the rising cost of living for local families. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, money management and access to training and employment services. The postholder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers.
The successful candidate must have at least two years’ experience delivering effective advice or in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits and housing policies/legislations, with a strong focus on achieving tangible outcomes for our guests.
Advice Work
- Carry out assessments to identify urgent needs and appropriate support pathways for members at the Community Wellbeing Service.
- Support outreach or community engagement activities as needed.
- Provide holistic and person-centred advice and casework on the main enquiry areas, particularly welfare benefits, housing, employment, health and wellbeing, immigration and money management.
- Maintain Sufra’s Advice Quality Standards and meeting tangible outcomes.
- Produce detailed case records on our case management system for the purpose of continuity, statistical monitoring and report preparation
- Apply for funds from trusts and foundations to support individuals and families with essential costs such as housing deposits or white-goods and/or cancellation of debts;
- Develop and maintain good working relationships with external stakeholders for joined up working, including statutory and voluntary service providers, making referrals for guests where appropriate.
- Enable and support guests to act for themselves, wherever appropriate.
- Monitor the progression of all cases to the point of resolution.
- Conduct follow-up calls with guests where needed and track outcomes
- Support volunteers who are working on delivering Advice Services e.g triage volunteers and pathways volunteers
- Provide advice to the General Advice Service as and when required
Case Management
- Manage own caseload and work independently to support guests
- Use of Case Management System (AdvicePro) as well as Microsoft Office for communication and document production.
- Support with developing case studies and gathering guest feedback
- Collect statistical information as requested for reporting purposes.
- Feed into the development of monitoring reports for funders and other stakeholders
Other Responsibilities
- Maintain and update the charity’s record of referral and signposting agencies;
- Ensure data protection regulations are adhered to, and that sensitive data is handled in accordance with relevant legislation and organisational procedures.
- Keep informed of new and changing legislation relevant to the post, and of local issues and policies
- Be committed to the aims, procedures and policies of Sufra’s advice service in every aspect of service delivery.
- Take part in supervisions, personal development training, team meetings and appraisals
- Undertake any other reasonable duties to support the operations of the charity.
To apply for this role, please submit a CV, Covering Letter (no more than 2 sides) by email to Admin, and complete our Equal
Opportunities Form found on our website.
Note: Applications without a tailored covering letter will not be considered.
In your Cover Letter please respond to the following questions;
Why are you interested in working as an General Advice Officer at Sufra, and how do your values align with our mission?
What experience do you have providing advice or support to individuals facing hardship?
How do you approach complex or challenging situations when supporting advice guests? Describe how you break these situations down and help guests understand their options and next steps.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a high energy and hands on Garden Manager to work closely with the Senior Leadership team at Sufra to support the development and expansion of the community garden, and manage the team of garden staff and volunteers. This is an exciting time in the development of St. Raphael’s Edible Garden, as we are looking for an experienced Garden Manager to oversee the next steps in the development of the site, deliver a range of learning outcomes and fully implement, manage and further develop all aspects of the garden project.
Alongside practical educational outdoor experience, the successful candidate will understand how to design educational programmes that are accessible and engaging for a range of audiences, including school children and young people, adults with additional needs, and wider community. Project management and organisational skills are also essential. This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity, that would suit a committed individual who is willing to go the extra mile. Through their activities, the Garden Manager will be able to convey the charity’s passion and commitment to supporting vulnerable people in Brent and transforming the lives of beneficiaries.
Please provide the following documents in your application;
An up-to-date CV
A Covering Letter (no more than 2 sides) responding to the specific questions posed in the Job Description
Equal Opportunities Form (also available on our website)
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness and Complex Needs service in Kensington and Chelsea.
£27,352.00.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Heaney Cluster an intensively supported housing scheme for the most challenging customers in the borough. The majority of the customers come with a history of entrenched rough sleeping; often coupled with enduring mental health difficulties. The aim is to offer a home to those who would have difficulty finding accommodation because of their lifestyle choices involving extreme drug and alcohol misuse.
The role requires one to work on a shift pattern:7.45am to 3.45pm and 2.00pm to 10pm.The team comprises of Therapist, Move on coordinator, Housing Officer, 16 support workers, 2 Team Leaders, One Project Manager. It would be good to have you join this team.
What you'll do:
If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer.
* Support customers to maintain their tenancies.
* Support to budget and prevent rent arrears.
* Assess their practical and emotional needs to incorporate in their support plan.
* To develop support plans and risk management plans.
* Carry out weekly health and safety checks.
* Carry out security duties / welfare checks to ensure the safety of the customers and premises
* Monitor the CCTV throughout the shift
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
What you'll bring:
Essential:
* NVQ Level 2 or equivalent or experience within charity/social care sector
Desirable:
* Relevant specialism experience (mental health)
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job decription
Deputy Head of Youth Work
The Deputy Head of Youth Work (Targeted & Partnerships) is a crucial role sitting within the Youth Zone Delivery Team. Reporting to the Head of Youth Work, you will be responsible for closely supporting the co-ordination, planning and delivery of an exceptional seven day per week youth offer within a state-of-the-art multi-million-pound centre.
If you have a passion for putting young people first, then we want to hear from you!
Position: Deputy Head of Youth Work (Targeted & Partnerships)
Location: London W12 7TF
Salary: £38,000 - £42,000 per annum
Hours: Full-time, 37.5 hours
Contract: Permanent
Closing Date: Friday 23rd May 2025
About the Role
Through line management of your team and in collaboration with partners, you will ensure that the Youth Zone is accessed by all young people who need it the most. You will oversee community engagement outreach as part of the delivery ensuring the organisation continues to have a strong reputation and there remains a good awareness of the offer.
You will also be accountable for ensuring strong evidence of effective performance in line with vision, mission, values, and strategic objectives and that the team are afforded continuing professional development opportunities. You will need to be a big voice within a large team, owning and demonstrating a strong ethos, commitment, and dedication to improving the lives of children and young people and uniting them to fulfil their full potential. You will be confident in your abilities and able to deputise effectively for our Head of Youth Work as and when required. You will also be a Deputy Designated Safeguarding Officer.
Key responsibilities include:
• Line management of Female Engagement, Employability, Inclusion Coordinator and Outreach
• Monitoring, evaluation and reporting of all sessions including restricted-funding projects
• Ensure the quality of the youth work offer across all direct report areas meet the standards of the organisation
• Develop and maintain relationships and partnerships
• Manage one off projects, events and promotional activities
• Identify suitable restricted-funding projects
• Support, and in some cases manage, targeted projects as and when they come up, including budget management, and ensuring full monitoring and evaluation compliance
• Ensure that overall programme participation targets are consistently met
• Oversee budget lines of direct reports
• Work with the Head of Youth Work to prepare rotas
• Working alongside the Head of Youth Work to ensure programmes are structured effectively and safely
• Lead sessions when required (usually this will be to cover annual leave or other staff absence)
• Produce the required reporting for Trustee and Board Sub-Committee meetings
Once you click to apply, you will be able to read the full Job Pack and scope of the role.
About You
You will have strong safeguarding and sign posting experience and proven experience within the youth sector, including overcoming barriers to participation.
You will also have experience of:
• Successfully project managing programmes including reporting to funders on outcomes
• Working with young people
• Project management, including project design, coordination of logistics, coordination of project staff, monitoring and evaluation
• Working in partnerships with communities and organisations to improve positive outcomes of young people
• Line management
If you’re excited about this role but your past experience does not align perfectly with every requirement in the person specification, we encourage you to still apply and demonstrate how your experience is transferrable for this role. You may be just the right candidate.
About the Organisation
Hammersmith & Fulham (H&F) is a London Borough of wide disparities, with an acute need for youth services. This vast difference between those living in different parts of our borough can lead to radically different life outcomes. The Youth Zone is a vital provision that will make a huge impact on the lives of young people, and on the whole borough, levelling the playing field for our young people.
Open 7 days a week, while schools are closed - that’s evenings and weekends, plus all through the school holidays. We offer a safe and active space for young people to flourish in their leisure time, where their interests can be nurtured, and they can grow as individuals. This is a charity that the whole community can be proud of, and you can be part of that journey
As an equal opportunities’ employer, applications are welcome from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion at OnSide, ensuring a culture where everyone can be themselves and thrive.
The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. They value diversity and welcome applications from all backgrounds. Due to the nature of the role, the successful candidate must be female, in accordance with Schedule 9 of the Equality Act 2010.
You may have experience in areas such as Youth Work, Head of Youth Work, Deputy Head of Youth Work, Director of Youth Work, Youth Work Manager, Partnerships Manager, Youth Work Partnerships Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Director of Services
We are seeking an experienced Director of Services to work as part of the Senior Management Team to provide strategic leadership and direction for the organisation and deputise for the CEO as required.
You will be responsible for the Charity’s client-facing, free at point of access, service delivery operations, including Information, Advice and Advocacy, and Hospital and Community support services.
Position: Director of Services
Location: Hayes, London
Salary: £55,000 per annum
Hours: Full-time - 35 hours per week
Contract: Permanent
Benefits: Flexible Working, Hybrid Working, Compressed hours available, Job share considered/Part-time hours considered, Training and development, 5% pension contribution, Health plan with employee assistance and 24 hour support, 26 days annual leave (plus bank holidays) rising to 30 days, London Living Wage employer
Closing date: Midday, Monday 12th May 2025
About the role:
As Director of Services, you will be responsible for a wide range of services including Hospital services (A&E support, discharge and falls prevention), community services (activity groups, befriending, clubs), information and advice services (including benefits, housing, carers and statutory advocacy).
You will be responsible for ensuring all contracts and grants deliver to targets and provide services of the highest possible quality standards with demonstrable impact measures and feedback systems.
You will be a key member of our Senior Management Team (SMT), helping to develop and deliver on our new 5-year strategy, and contributing towards the annual business planning and budgeting processes.
Alongside our CEO you will be responsible for managing our external partnerships and third sector consortia. You will help to ensure we influence the priorities of our three local authorities and play a key role in the NHS transformation agenda across Northwest London. You will be based in a positive, creative and ambitious organisation, supported by a skilled SMT and responsible for a team of experienced managers.
Your key responsibilities will include:
• Provide strategic leadership, direction and development of all Age UK HHB Services, contributing to organisational strategy and the annual business planning process.
• To work with the leadership team to identify and resource development opportunities, and to ensure our activity is providing optimum impact to improve the lives of older people in the borough
• Line Manage and develop Head of Services, Service Managers and other staff as appropriate, including setting targets and monitoring performance by ensuring that regular supervisions and appraisals are carried out, and tackling any performance issues in line with policies and procedures.
• Ensure Age UK HHB staff and volunteers are provided with up-to-date information sources, including any changes in national and local policy. To ensure services achieve external and internal quality frameworks and best practice guidance and to drive efficient working practices.
• Develop and oversee systems for feedback from service users to ensure the work, ethos and culture of Age UK HHB are informed by older people.
• To ensure quality data is captured for all service delivery allowing us to measure reach and impact for effective performance management, overseeing the provision of monitoring reports and dashboards for funders and board
• To work with the CEO, Managers and Trustees to develop annual budgets and to ensure services and projects are delivered to budget.
• Work closely with external partners and commissioning/funding agencies to ensure that Age UK HHB delivers the range of services that are required and/or contracted, on time and on budget.
About you:
To be successful in the role you will need to be able to operate effectively in challenging times and a constantly changing working environment. Experience in successful leadership, managing people, organisational change and improving business processes to support the charity’s strategy will be essential to this role.
Essential skills and experience include:
• Educated to Degree level or equivalent, or substantial successful senior management experience.
• Proven experience as an inspirational and successful leader of teams of staff and volunteers.
• Substantial experience in effective management of time, tasks and projects.
• Demonstrable experience of working within and/or influencing change in health and social care services.
• Experience in designing, planning, leading and mobilising new or remodelled services from concept through to business as usual.
• Knowledge of the voluntary sector and its ways of working with knowledge and understanding of user involvement and empowerment.
• Knowledge and understanding of local health and social care structures.
• Excellent written and verbal presentation skills.
If you feel you have the necessary skills apply today!
The charity is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
About the organisation:
Age UK Hillingdon, Harrow and Brent provides a wide range of services for around 15,000 older people across the three boroughs of North West London. We employ 100 staff and are supported by 180 volunteers. Our turnover is in the region of £3.5 million.
Other roles you may have experience with could include Deputy Service Manager, Service Coordinator, Head of Services, Service Lead, Social Care, Social Care Services, Health and Social Care, Programme Manager, Service Delivery Manager, Registered Manager, Registered Service Manager, Service Manager, Services Manager.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operational Leadership:
- Provide strategic leadership to the Senior Management Team's and it’s operational functions, ensuring efficient and high-quality service delivery.
- Develop and implement operational policies, procedures, and best practices to enhance productivity and ensure compliance.
- Continuously streamline processes and workflows to improve operational performance.
- Deputise for the CEO when required, representing the organisation at events, meetings, and in day-to-day operations.
Strategic Planning and Execution:
- Collaborate with the CEO and support, manage and develop the senior management to shape and execute the charity’s strategic plan.
- Translate strategic objectives into actionable initiatives, ensuring effective implementation and tracking progress.
- Identify opportunities for growth, cost optimisation, and improved service delivery.
Board of Trustees Liaison:
- Provide regular reports to the Board of Trustees on operational performance, strategic initiatives, and financial matters.
- Work closely with the CEO to ensure transparency, accountability, and alignment with the Board's expectations.
- Attend Board meetings and provide insights on operational challenges, opportunities, and key achievements.
Financial Management:
- Oversee budgeting, forecasting, and financial planning, ensuring the efficient use of resources.
- Monitor financial performance, identifying areas for improvement and taking corrective actions as necessary.
- Drive cost-efficiency initiatives while maintaining a focus on quality and service outcomes.
People Management and Development:
- Line manage and develop the SMT (nine managers)
- Lead, mentor, and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.
- Establish performance goals and metrics for staff, offering regular feedback and development support.
- Promote an inclusive, diverse work environment that values employee engagement and professional growth.
- Oversee recruitment, onboarding, performance management, and retention strategies.
Risk Management and Compliance:
- Develop and implement strategies to identify, assess, and mitigate operational risks.
- Ensure compliance with relevant laws, regulations, and industry standards, maintaining the highest ethical standards.
- Implement internal controls and governance practices to safeguard the charity’s reputation and assets.
Please send a CV and a cover letter explaining how you meet the required experience and your knowledge, skills, and ability (no more than 650 words.)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We are recruiting one or more Support Workers to work primarily at our Stud Nursery community garden project in Home Park, Richmond Borough as well as the potential of supporting our clients in the Wandsworth Borough.
Who we are
At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
About this post
You will be creative and independent thinker, with a desire to demonstrate and develop positive relationships with your colleagues and clients alike. You must have excellent IT skills. You will need the patience and and a commitment to enhancing the experience of those using our services on the basis of individual preferences, strengths and skills.
You are someone who:
- shares our values of professionalism, staff recognition, independence, empowerment, partnership and sustainability
- has excellent interpersonal, organisation and IT skills.
- is willing to actively support and promote the charity's objectives across its core boroughs and contractual partnerships.
- works well both in a team and independently.
Working expectations:
- The working day is 8:30am - 4:30pm Monday to Friday, with the possibility of some out of hours or weekend working. Clients are typically on site from 9:30am - 3:30pm.
- Attendance and commitment to further training.
- We are open to the possibility of multiple part-time roles within this setting.
Key Responsibilities for this role
- Through partnership, support and develop client’s skills, confidence and interests as part of a multi-disciplinary service offer.
- To support your colleagues, team leaders, service managers, volunteers and other key professionals to put those using our services at the centre of your daily work.
- To support the planning and delivery of garden-based activities and therapeutic interventions for adults with complex needs.
- To maintain and update client and related operational records with an accurate and professional commitment.
- To ensure compliance with and the delivery of the charity policies and procedures particularly those related to safeguarding, inclusion and disability discrimination.
Please note we will be holding interviews as we get applicants in and may close the post early.
We are unable to support applicants who do not already have the right to work in the UK.
You must submit a cover letter explaining why you feel you are a suitable fit for this role and what your expectation of commitment to hours would be.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the

The client requests no contact from agencies or media sales.
Job description
Job Purpose
To manage and develop the home from hospital settle service in the hospitals that you are responsible for, to support timely and successful patient discharges from hospital and prevent re-admissions. You will work in collaboration with hospital teams and community teams to lead and manage your team to support the smooth transition from hospital to home for service users. The service works with people for time limited support (usually up to 6 weeks) to adjust and settle back in their homes, and to prevent readmission into hospital.
Key Tasks
- Work in partnership with the hospitals and other health and social care professionals to coordinate safe and timely discharges for referred clients. This involves attending meetings with hospital personnel including Discharge Co-ordinators and Ward Managers to discuss discharges and plan who and how individuals will be supported as appropriate.
- Manage a team working across two hospitals and ensuring the service is available between the contracted hours.
- Work collaboratively with other agencies providing support services.
- Conduct initial assessments of people referred to the services as necessary.
- Plan and develop person centred interventions to provide short term support for people after hospital discharge.
- Work with GPs as appropriate in identifying and supporting patients to reduce unnecessary hospital admissions.
- Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
- Support the hospitals with delayed transfer of care (DTOC).
- Coordinate and monitor the caseload of referrals allocated to team members to ensure a fair and manageable distribution of work.
- Rota planning to ensure staff flexibility and availability, enabling planned rosters that best suit both hospital and patient needs.
- Develop your team which includes; supervision, appraisal, planning of continued professional development opportunities and training needs.
- Conduct regular management audits to ensure a consistent way of working and identify development and training needs in the team or individual.
- Develop and deliver a flexible service that can respond to peaks and troughs in demand.
- Ensure the service is meeting key performance indicators, and identify any concerns e.g. demand for the service exceeding the levels in the contract and taking proactive action to address this.
- Monitor performance of the services against KPIs and produce reports to demonstrate performance.
- Deliver front-line services when needed, e.g. sickness or staff shortages. This is by exception rather than you regularly doing support work.
- Manage the budget, sign-off expenses, and ensure the project is delivered to budget, liaising with the Finance Department as necessary.
- Support the directorate with generating funding e.g. being actively involved in consultation of possible projects, providing activity data, opportunity spotting, and/or supporting the production of tenders.
- On a rota basis, provide weekend on call cover for the services you manage, and other hospital settle services provided by AUKEL.
Administration
- Lead on contract reporting, this includes quarterly, annual and ad hoc reports as necessary.
- Carry out annual customer service surveys.
- Enable the impact of the service to be assessed and inform the improvement of other local services by keeping electronic records of all referrals and interventions, and producing reports on activity and outcomes, in accordance with KPIs.
- Meet and produce reports as required by the Head of Service.
- Ensure patient records are regularly updated through AUKEL database, and support staff to complete their administration via training etc.
- Work with the Communications team and the Head of Service, market and promote the service.
- Build and circulate a resource pack for the wider AUKEL team to generate referrals between services delivered by the charity.
Quality
- Be familiar with and implement AUKEL policies and procedures.
- Ensure the service is delivered in accordance with Care Quality Commission principles.
- Ensure a cycle of continuous improvement by taking a “lessons learnt” review approach.
- Ensure that the requirements of the contract specification for the services are met.
- Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them.
- Respond to safeguarding or other concerns and take appropriate reporting and management action.
- Lead on recruitment of staff for your team, and support others at AUKEL.
Liaison
- Represent AUKEL and participate in appropriate external meetings and events and remain aware of local, regional and national issues affecting AUKEL clients.
- Develop external relationships with stakeholders, and build positive connections with health and social care partners
- Attend contract management meetings with commissioners alongside the Head of Hospital and Home Services.
General
- Meet regularly with line manager for support, supervision and appraisal.
- Attend team and staff meetings, (and other meetings) as required.
- Complete any training required to fulfil the post.
- Carry out the duties of the post in accordance with AUKEL’s policies and procedures including Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults, Safeguarding, and Care Quality Commission (CQC) guidelines.
- Other duties which are consistent and commensurate with the responsibilities of the post and the needs and development of the Hospital Home and Settle Service.
Functional Links
- The Home and Settle Manager is line managed by the Head of Hospital and Home Services
- The Home and Settle Manager line manages:
- Project Officers
- Discharge and Settle Workers
- Volunteers
- Close working is required with Age UK East London Finance Team
- Close working with Information, Advice, Advocacy & Befriending Services
- Close working with Handyperson services
- Close working with Age UK East London Community Services
- Close working with other take home and settle services across east London
Person Specification
Experience
Essential
- Minimum of 2 years’ experience of people management including line management and team leadership.
- Minimum of 2 years’ experience of delivering services within a health or care setting at a level reflecting the responsibilities of the post.
- Of project recording and reporting to funders.
- Of leading service development and improvement and managing the change process.
Desirable
- Experience of working with older people
- Experience of working within a hospital discharge setting.
- NVQ Level 2 Health & Social Care or Care Certificate
Knowledge & Understanding
Essential
- Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
- Understanding of NHS hospital discharge procedures.
- Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
- Understand of and commitment to equity, diversity, inclusion and dignity
Desirable
- Knowledge and understanding of NHS England legislation regarding Avoiding Unplanned Admission Care Plans.
- Knowledge of project financial budgeting
- Knowledge of CQC fundamental standards
- Understanding of impact on the Mental Capacity Act 2005 & Liberty Protection Safeguards 2020 within the hospital setting
Skills/Attributes
Essential
- Excellent interpersonal skills.
- Excellent verbal and written communication skills.
- Good planning and organisational skills
- Ability to work calmly under pressure.
- Intermediate IT skills
- Data analysis skills
Desirable
- Ability to speak one or more community languages
Additional Requirements
- This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
- Flexibility in working hours to meet organisational needs
- The post holder will work with standard Office365 server-based computer system
- Occasional weekend and evening working may be required
Employment Details
Location
The post holder will be based between the Homerton and the Royal London Hospitals.
Contract type
This contracted post is for 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.
Location
The post holder will be mostly based within the Hospitals they oversee.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced bid professional with a proven track record of securing contracts and crafting winning proposals? If so, we want to hear from you!
Job Title: Bid Manager and Writer
Salary: £42,000
Location: Islington, London with hybrid working structure. You will also be expected to travel across our services which include London, Luton, Bedford, Brighton, and Kent, as well as our other locations to attend market engagement and bid related activities and attend regular service visits.
Shift Pattern: 37.5 hours per week, Monday to Friday 09:00 - 17:00
About the Bid Manager and Write Role:
We are seeking a skilled and experienced Bid Manager and Writer to join our dynamic Bid Team within the Development, Marketing, and Communications Department. This role is critical to driving our growth, securing new opportunities, and retaining existing contracts.
In this hands on role, you will hit the ground running, using your previous experience and knowledge to gather information and will utilise this to write competitive bids and proposals which can help secure new opportunities for the growth of our charity. SIG is a complex, growing organisation, supporting those with various complex needs in residential and non residential settings. Our Business Development team are vital in securing new and existing contracts to grow the services that we can offer to our residents and participants.
You will lead on competitive tendering processes, crafting high-quality bids and proposals that align with our mission and values. You will take ownership of the end-to-end bid process, from market engagement to submission, ensuring compliance and quality at every stage. You will work closely with senior directors, commissioners, and internal stakeholders to develop compelling submissions that meet financial targets and organisational goals. You will work independently but also part of the wider bid team, collaborating with subject matter experts as required.
Overview of key responsibilities:
- Lead on the development and submission of competitive bids, ensuring they are delivered on time and to the highest standard.
- Collaborate with senior directors and internal teams to secure approvals and budgets for bids.
- Produce high-quality, engaging proposals that clearly articulate SIG’s vision, services, and value to commissioners and funders.
- Build and maintain positive relationships with internal and external stakeholders, including senior leaders and commissioners.
- Conduct market research and stay informed about trends in social care, healthcare, and procurement to inform bid strategies.
- Work closely with the Bid Coordinator to draft, review, and finalise submissions.
- Attend market engagement events, service visits, and approval meetings to gain insights and represent SIG.
What are we looking for?
- Proven experience in bid and proposal writing and management, with a track record of securing new contracts and retaining existing ones.
- Exceptional writing and proofreading skills
- A keen eye for attention to detail
- Ability to produce high-quality, engaging content.
- Ideally, we would love someone who has experience within securing bids and proposals within the voluntary, social care, or healthcare sector.
- A good understanding of social care, healthcare, or procurement, with the ability to translate complex needs into compelling bids.
- Confidence in liaising with senior stakeholders, including directors and commissioners, and leading approval meetings.
- Strong project management skills, with the ability to prioritise tasks, meet deadlines, and work independently in a fast-paced environment.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and experience using tender portals.
- A self-motivated, proactive individual who can take ownership of bids and drive them to successful completion.
- Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Bid Manager | Proposal Writer | Bid management | Proposal Writing | Stakeholder Management | Strategic Planning | Market Research | Partnership Building | Organisational Growth | Innovation | Attention to detail | Business Development | Proofreading | Bid Writing
About the role:
This is an exciting opportunity for someone looking to continue their career, within an organisation with real potential to progress into service management or specialist roles. Based within Single Homeless Project's (SHP) Islington Complex Needs Accommodation Service, you will work closely with the Regional Services Manager and a multi-disciplinary team to deliver intensive, person-centred support to clients at our Ashley Road project. This is a high-impact role, designed to support individuals with multiple and complex needs, including mental and physical health challenges, substance use, and a history of offending. You will support and empower our clients as they move from crisis towards stability, independence, and meaningful engagement in the community.
As a Project Worker, you will have a direct and lasting impact on the lives of some of the most marginalised people in our society. You will play a vital role in helping clients sustain accommodation, access services, and develop the skills and confidence needed to take control of their lives. You will work in close partnership with external agencies and professionals to deliver coordinated support, while also playing a key part in preventing homelessness and promoting long-term inclusion. This is not only a chance to make a tangible difference, but also an incredible platform for professional development in a service that values innovation, resilience and progression.
The working rota for this post is Monday - Friday, with no weekend shifts. The rota will consist of a mixture of earlies (8am - 3.30pm) & lates (3pm - 10.30pm).
About you:
- Previous experience of working with people with complex support needs.
- Ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health, social care and criminal justice sector.
- A flexible, innovative and creative approach to working with a sometimes hard to engage and challenging client group, is also required.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 4th May at midnight
Interview date: Monday 12th May at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
We are looking for an enthusiastic individual with a can-do attitude to join our Fundraising & Engagement Team and help raise vital funds for children with cancer. You don’t need previous fundraising experience—just strong organisational skills, creativity, a talent for building relationships, and a genuine passion for making a difference and raising money for charitable causes.
In this varied role, you’ll support the planning and delivery of fundraising events, care for our amazing supporters, and assist with individual, community, and corporate fundraising activities. You’ll gain hands-on experience across multiple fundraising areas, playing a key role in ensuring the smooth delivery of the team’s work through excellent administrative and project support.
This is a hugely rewarding opportunity for someone looking to take their first step into the charity or fundraising sector, or to build on existing experience. If you’re ready to learn, grow, and be part of something meaningful—we’d love to hear from you!
Who are we looking for?
To succeed in this role, you will need to be passionate about fundraising and demonstrate key qualities that will help you thrive in a dynamic and supportive environment.
The ideal candidate will have:
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A keen interest in fundraising with a willingness to learn and develop as a professional fundraiser (and if the opportunity arose, a willingness to study for a Level 3 Fundraising Apprenticeship over 13 months)
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Strong communication skills, both written and verbal, and the ability to provide excellent supporter care and build relationships.
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A positive, enthusiastic and results-driven attitude with the ability to work on your own initiative or as part of a team.
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IT literacy with knowledge of Microsoft packages.
See our Recruitment Pack for the full role description and specification and for more information about the charity.
Location: Home-based, ideally located in London or within a short commutable distance. Regular travel to the London office is a key requirement of the role, with occasional national travel also expected.
Interviews: 20 May 2025 (London Office)
Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Promoting equality and diversity: We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation.
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.

The client requests no contact from agencies or media sales.
Context and Background
Every childhood is worth fighting for. This is our belief. It drives us. And it inspires our Communications team
to find ever-more creative ways to promote our work and share how people can get involved in making a
difference to children’s lives. Join us as a Strategic Marketing Manager and create work that means the
world.
The award-winning NSPCC Communications directorate is known for its talent, expertise and creativity in inspiring and challenging people to act on child abuse. We work collaboratively, both organisationally and across integrated communications disciplines, to deliver shared outcomes and measurable results through all available communications channels.
We are looking for a skilled professional to join our Marketing and Planning team, which has a key role in driving awareness and understanding of our support for children, parents and professionals. We work closely with teams across the NSPCC to raise awareness of our vital services, behaviour change campaigns and income generation which helps us continue to fight for every childhood.
The Strategic Marketing Manager will focus on marketing to adults, in particular parents. They will lead a team of 3 to deliver our flagship behaviour change campaigns, Talk PANTS and Look Say Sing Play, working with colleagues across the organisation and external partners to expand the reach of our campaigns. They will lead on raising awareness of the NSPCC Helpline, that anyone can contact if they are worried about child and support wider priority campaigns that may include Brand and Online Safety. In addition, they will work closely with Income Generation, Services and Strategy and Knowledge on key projects and campaigns to ensure we are working together to maximise income and impact.
The post-holder will have significant experience in leading insights-driven marketing strategies and campaigns that make an impact, from development through to delivery, overseeing a small team. They’ll be a great communicator, able to build effective working relationships and influence a range of stakeholders. They will be calm and measured to crisis coupled with an ability to make quick decisions. This individual will be highly collaborative in nature with a collaborative spirit in the immediate team and wider communications team. Alongside a desire to continuously learn and develop with a strong ambition to ‘make a difference’.
Job purpose
- The Marketing Manager will work closely with teams across the NSPCC to devise and deliver communications campaigns and projects across a range of disciplines. Specifically:
- To lead the development and delivery of marketing and communications activity to promote behaviour change campaigns, Talk PANTS and Look Say Sing Play, NSPCC Helpline and other priority campaigns.
- To line manage and support three roles (one senior officer, one officer and one coordinator) to achieve the wider team objectives.
- To support and contribute to the Marketing and Communications planning process, particularly for our general public and parent audiences.
- To evaluate communications activity in order to inform future activity.
- To contribute to the Communication Directorate’s purpose of ensuring that all communication is of
- an appropriate high standard, consistent with the NSPCC’s brand identity.
- To work efficiently with other teams and departments in promoting communications work, policies,
- campaigns and brand guidelines.
Key relationships - Internal
- Reports to the Associate Head of Marketing.
- Works closely with the Brand and Content team, Press, Services, Local Campaigns and Income Generation.
- Works closely with other teams across the NSPCC to deliver communications activity.
Key relationships - External
- External creative, media and research agencies and other partners.
Main duties and responsibilities
- Lead a team to plan and deliver NSPCC’s flagship behaviour change campaigns, Talk Pants and Look Say Sing Play, managing both multi-channel paid marketing campaigns and utilise opportunities via owned/earned for promotion.
- To provide high quality marketing communications materials across a range of disciplines, working with relevant staff across the NSPCC.
- Work collaboratively with colleagues across the organisation and external partners to expand the reach and impact of our campaigns.
- To develop insight-led campaigns and evaluate all marketing activity to make recommendations and improve future activity.
- To regularly share campaign plans and performance in senior forums.
- To keep abreast of relevant audience insight, competitor activity and best practice to inform campaign strategies and plans.
- Contribute to the Marketing & Communications planning process, ensuring strategic marketing plans are developed for our priority audiences.
- To develop and maintain internal and external stakeholder and supplier relationships, identifying and incorporating best industry standards and establishing best practice.
Responsibilities for all Staff within the Communications directorate
- To behave at all times in a manner consistent with the NSPCC’s Values and Behaviours.
- To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the NSPCC’s activities.
- To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
- To ensure data used in relevant systems is current, accurate and reliable.
- To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including security updates on project and service developments and general NSPCC news.
- A commitment to safeguard and promote the welfare of children and young people.
Person specification
1.A proven track record in developing and delivering high quality marketing and communications activities on behalf of large, national brands.
2.Experience of delivering strategic marketing and communications activities with a particular focus on inspiring behaviour change.
3.Experience of stakeholder management, with ability to influence senior decision makers and align stakeholders with different viewpoints.
4.Experience in co-ordinating and project managing, fast paced integrated marketing and communications campaigns with internal and external colleagues.
5.Ability to lead and manage paid media campaigns with an agency – including writing briefs, managing optimisation and delivery of key measures.
6.An experienced communicator who has built highly successful relationships with a range of key stakeholders to deliver joint outcomes.
7.Experience of briefing research and evaluation to enhance strategic planning.
8.Knowledge of marketing and communications trends (especially digital) and best practice and a passion for trying new and innovative approaches.
9.A personal commitment to ending cruelty to children.
10.Willingness to work flexibly in approach to work.
As Individual Giving and Appeals Manager, you’ll deliver integrated fundraising campaigns across direct mail, email, and digital channels — helping us grow our individual giving base and strengthen donor loyalty.
Alongside driving individual and regular giving, you’ll help shape a new in-memory giving offer, build our legacy giving programme from the ground up, and grow our Named Funds programme.
Working closely with teams across the charity, you’ll design inspiring donor journeys and stewardship plans. You’ll also use data and insight to refine our approach and ensure every supporter feels truly valued.
This is an exciting opportunity to be part of a small charity making a big impact – for a fundraiser who’s not only motivated by results, but by the chance to help change the story for children with cancer.
Who are we looking for?
We’re looking for a creative and strategic fundraiser who is passionate about delivering impactful campaigns and building meaningful supporter relationships.
The ideal candidate will have:
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Demonstrable experience in managing individual giving campaigns, legacy fundraising, and / or in-memory fundraising.
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Proven experience developing compelling propositions that drive results and generate income/supporter acquisition.
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Strong planning and organisation skills, with the ability to handle multiple activities simultaneously.
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Proven record of being results-driven and achieving agreed fundraising targets ad outcomes.
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Excellent verbal and written communication as well as relationship-building skills with an ability to inspire and engage supporters.
See our Recruitment Pack for the full role description and specification and for more information about the charity.
Location: Home-based within England with regular travel to London and elsewhere in the UK as required
Interviews: 19 May 2025 (London Office)
Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Promoting equality and diversity: We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our Recovery Worker will be an integral part of the 121 floating support service which is an integrated, coordinated and holistic service aiming to support individuals with mental health needs within the community.
You will have a case load of clients to manage their health and wellbeing, maintain independence and identify strengths, goals and aspirations.
Your focus will be reducing social isolation and building social networks of support and signposting clients to local community resources. You will help the team in promoting an environment where service users are experts by their experience.
The client requests no contact from agencies or media sales.
Bring your charismatic drive and passion for environmental issues to lead CPRE London towards its vision and manage its strategic direction and delivery. This is a rare opportunity to lead an organisation at the cutting edge of policy regarding green spaces and the environment, housing and planning. You will manage a small but motivated team of staff and dedicated volunteers. We are looking for candidates with the confidence to pitch for new funding, coupled with achievements in lobbying and liaison work across the environmental space.
CPRE London is a leading environmental charity in the capital, an independent charity and the London regional branch (1 of 42) of the national CPRE organisation, ‘The Countryside Charity’.
The focus of our campaigning is to make London a well-planned, greener, climate-resilient and nature rich city, which benefits everyone.
Skills in leadership, communication, negotiation, and project management are needed to run our operations. In addition to leading CPRE London you will run our London-based urban projects with allies in the environmental sector. You will also work closely with a supportive board of trustees.
Currently at the exciting stage of developing the London Tree Ring project, additionally we are involved in many more initiatives such as Healthy Streets Scorecard and GoParks London.
The client requests no contact from agencies or media sales.