Coordination jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Team as a Community Lived Experience Programme Manager!
Are you passionate about creating social change and working collaboratively with communities to tackle societal challenges? Do you have the skills to lead innovative projects that empower communities? If so, we’d love to hear from you!
About Us
At St Christopher’s, we are dedicated to making a difference in the lives of individuals and communities facing death, dying, and loss. We partner with people to respond to challenges such as frailty, isolation, and inequality, and work to build supportive ecosystems where individuals feel confident to care for each other.
Our vision is to help people live well until the end of life, and to challenge societal norms around end-of-life care. The Community Action team works at the forefront of this mission, working with community members to create change and championing community-led initiatives to create meaningful impact.
About the Role
As the Community Lived Experience Programme Manager, you’ll play a key role in working with people with lived experience to share their views and experiences, as well as developing projects that transform how we think about and act on death, dying, and loss. Working closely with people with lived experience, community members, and team colleagues, you’ll help co-design initiatives that respond to real needs and align with our mission of tackling inequality.
Key responsibilities include:
- Supporting a programme of work to encourage the participation and inclusion of people with lived experience, ensuring they advocate for themselves and others effectively
- Using co-production techniques to develop initiatives with people who have lived experience.
- Supporting Project Coordinators to maintain momentum on impactful initiatives.
- Monitoring, evaluating, and reporting on projects to assess progress, impact, and alignment with our long-term goals.
What You Bring
We’re looking for someone with:
- A degree in Social Science, Public Health, Community Development, or a related field.
- Strong knowledge of user involvement and community development principles and experience in managing successful projects.
- Co-production skills, including facilitating diverse groups to achieve shared goals.
- Excellent communication, organisational, and IT skills.
- A proactive, problem-solving approach, with flexibility to adapt to emerging opportunities and challenges.
- A passion for fostering inclusive and equitable practices that benefit diverse communities.
Why Join Us?
At St Christopher’s, we offer:
- The opportunity to lead meaningful, impactful projects that create real social change.
- A collaborative, inclusive team culture that values lived experience and diverse perspectives.
- Professional growth and development opportunities.
- Flexible working hours to support work-life balance.
- A competitive salary and benefits package.
Location: Based in Sydenham with some travel within South London
Hours: 28.8 (0.8 FTE)
Salary: £32,205.5per annum (28.8 hours per week) FTE 40,257
Ready to Apply?
St Christopher’s is an equal opportunities employer, and we welcome applications from everyone regardless of sex, sexual orientation, gender identity, ethnicity, faith and religion, disability and age, although we are underrepresented across the organisation with BAME and LGBTQ+ employees, and thus we encourage applications from these groups. We also welcome hearing from you if you have peer or lived experience, as this is an important feature of our team.
Closing Date: 22nd April 2025
Interview Date: Provisional date 7th & 8th May 2025
Governance Officer
Are you looking for an exciting opportunity to work for an organisation that makes a difference? An organisation that nurtures its staff, encourages development and rewards staff for their hard work. If the answer is yes, then this is the role for you!
Position: Governance Officer
Location: Oxford/hybrid
Hours: Part-time 30 hours per week
Salary: £28,713.20 to £30,921.84 per annum (FTE £35,412.95 to £38,136.93)
Contract: Permanent
Closing Date: Monday 21st April 2025 at midnight. Interviews will take place in Oxford on Wednesday 30th April 2025
The Role
We are looking for a proactive, committed and skilled Governance Officer to join the team.
In this role you will provide a comprehensive, high quality secretariat service, particularly to the Bishop’s Council, which acts as the Board of Directors of the Diocesan Board of Finance (income £30M, assets £520m, over 100 staff) and oversees a wide range of activity.
The Diocese is one of the largest in the Church of England covering the three counties of Berkshire, Buckinghamshire, and Oxfordshire with a thousand parishes, church schools and chaplaincies. It is active in environmental action, addressing poverty and inequality, supporting children and youth work and much, much more.
You will ensure that meetings are scheduled and organised, agendas created, minutes recorded, and action lists monitored; elections organised and appointments made; governance advice given; relevant policies are in place and statutory registers are maintained. You will have the opportunity to be in the room when most of the organisation’s key decisions are taken. You will be required to work occasional evenings (1 each in May and December) and Saturdays (1 each in March, June and November), with time off in lieu.
About You
You do not need to be a practising Christian or have a faith to work here - around 50% of our staff are not practising Christians but are comfortable with the Christian ethos that underpins this work. However, all staff do have a desire to make a difference.
To be successful in this role you will be an initiative-taker with strong administrative, governance support and minute-taking experience and ideally have previously worked with senior stakeholders. You will have strong verbal and written communication skills, accuracy, and diligence, especially in written work and be highly organised. You will also be flexible and adaptable to changing work demands.
Benefits and rewards include:
• 25 days holiday per annum, pro rata, rising each year by one day to a maximum of 30 days
• In addition to the statutory UK public holidays, the Diocese offers three privilege days
• Hybrid working
• Free parking and subsidised on-site café
• Generous employer pension contribution of 12.5% which includes death in service benefit (5% Employee Contribution)
• Electric car and cycle-to-work salary sacrifice schemes
• Access to wellbeing support via Employee Assistance Programme
• Enhanced family-friendly policies, including flexible working arrangements and a generous sick pay provision
• Access to low-interest financial services from Churches Mutual Credit Union including loans
• An attractive modern working environment
The Organisation
The Diocese is the administrative area of the Church, broadly speaking, covers the three counties of Berkshire, Buckinghamshire, and Oxfordshire. There are 815 churches in the Diocese – more than any other diocese in the Church of England. So, in many ways the best description is that it is the family of the 55,000 or so regular worshippers in these churches.
Only shortlisted candidates will be contacted for interviews. If you do not hear from us, your application has not been successful.
We want our commitment to equality, diversity, and inclusion for all to be reflected in the composition of staff. We are particularly keen to receive applications from candidates from communities currently underrepresented in the diocese.
You may also have experience in areas such as Governance Officer, Governance Administrator, Governance Coordinator, Governance Support, Governance Assistant, Secretary, PA, EA, Operations Officer, Operations Assistant, Operations Governance. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HMP Wealstun
Ref: PAA-252
Are you a proactive, collaborative and compassionate individual with a proven track record of working with services/clients within the criminal justice sector, accommodation and advice/support services? Looking for an exciting new career opportunity?
If so, join St Giles as a Prison Accommodation Adviser, a key role where you will be required to provide tailored accommodation support to men in custody and under probation supervision in the community, with the aim of supporting them to overcome barriers to obtaining secure and stable accommodation so that they can successfully reintegrate into society.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this exciting opportunity
Our successful candidate will complete an Initial Needs Assessment, using a strength-based approach within agreed contractual timeframes, before dynamically assessing need and risk, alerting to changes that could indicate change in risk or serious harm, including personal safety and safeguarding. You will be expected to contribute to the design and delivery of an effective accommodation plan which is solution focused and practical, and to advise and support Service Users to achieve outcomes informed by your specialist housing knowledge and comprehensive understanding of accommodation and local service provision.
We will rely on you to engage with and motivate challenging service users from a diverse range of backgrounds, often with multiple and complex needs, while also maintaining and building new relationships with both social and private housing providers to improve sustainable housing outcomes for our service users, and promoting effective working relationships within the criminal justice sector. Monitoring progress and recording on digital systems, plus coordinating and facilitating interactive group work sessions, are also key duties.
What we are looking for
- Experience of working as part of a high-performing team
- Experience of using digital technology and providing evidence for external audit purposes
- Demonstrable knowledge of housing and an understanding of the main issues affecting homelessness and rehabilitation of offenders
- A detailed understanding of the Homelessness Reduction Act
- An understanding of how staff with lived experience can provide additional value
- Ability to demonstrate knowledge and awareness of the issues faced by our client group
- Sound knowledge of the UK criminal justice system
- Full UK Driving Licence preferred with access to a vehicle for work
- Excellent prioritisation, interpersonal and communication skills, both verbal and written
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 11p.m. 28 April 2025.
Interview date: 8 May 2025 at Leeds media Centre
Previous applicants need not apply.
Educational Psychologist
We are looking for an Educational Psychologist (term time + 3 weeks only) to join a team that provides educational support to children and young people, their families, and local schools.
Position: Educational Psychologist
Location: West London (office-based)
Salary: £57,072 - £64,623 per annum (£54,218 – £61,391 actual/pro-rata)
Hours: Full-Time (36 hours per week)
Contract: Permanent (term time + 3 weeks only = 42 weeks)
Closing Date: 11.59pm on Sunday 27th April 2025
The Role
The Educational Psychologist at the Education Hub will provide specialist psychological assessments and trauma-informed interventions to children and young people affected by the Grenfell Tragedy. The role focuses on helping students overcome barriers to learning, supporting emotional resilience, and working closely with families and schools to enhance their wellbeing.
You will:
• Conduct psychological assessments to evaluate cognitive, emotional, and behavioural development.
• Provide one-to-one and group interventions to support emotional regulation and resilience.
• Deliver trauma-informed approaches to schools, ensuring students receive the best educational support.
• Offer expert advice to teachers, parents, and other professionals on how to foster inclusive learning environments.
• Support students during key transitions, from early years to post-16 pathways, equipping them with lifelong learning strategies.
• Develop and lead training programmes for schools, families, and professionals on mental health, trauma recovery, and behaviour management.
About You
• Postgraduate qualification in Educational Psychology and registered with the HCPC (Health and Care Professions Council).
• Strong understanding of trauma-informed practices and experience working with children affected by adverse experiences.
• Expertise in conducting psychological assessments and developing Education, Health, and Care Plans (EHCPs) in line with UK SEND guidelines.
• Ability to provide strategic advice to schools on behaviour, learning support, and emotional wellbeing.
• Excellent communication and interpersonal skills, with a passion for working with diverse communities.
• Culturally competent, with an ability to tailor interventions to meet the needs of families from diverse backgrounds.
• A commitment to inclusive education, safeguarding children, and supporting long-term recovery.
Ready to Make an Impact? Apply Now! Submit your CV and a supporting statement (2 sides A4 maximum) outlining how you meet the role requirements. Please ensure this is submitted as one document.
About the organisation:
The Grenfell 'Education Hub' will open later this year to serve those most affected by the Grenfell Tower tragedy. The hub will provide educational support to children and young people, their families, and local schools.
A consultation process in 2023 and 2024 about the needs of the community and the bereaved and survivors led to proposals for an educational ‘hub’. This will comprise a wide range of professionals including four specialist teachers, an Educational Psychologist, a Speech and Language Therapist, an Occupational Therapist, a Careers Coordinator, and a Family Support Worker. Their time will be divided between direct work with children and families in the ‘Hub’, and support for local schools. The activity of the hub aims to;
• Provide good quality educational support to as many children and young people as possible
• Build the skills and confidence of children and young people, their families, and education staff in local schools
• Develop strong relationships with those most affected by the Grenfell Tower fire
• Accurately assess its impact
Diversity & Inclusion: The Education Hub is committed to building a diverse and inclusive workforce and encourages applications from all backgrounds.
Other roles you may have experience in could include: Educational Psychologist, Child Psychologist, Clinical Psychologist, Trauma Psychologist, SEN Specialist, Learning Support Advisor, Behavioural Therapist, Mental Health Practitioner, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Are you interested in working for an exceptional charity that offers support to men in suicidal crisis? James' Place provides a lifesaving, brief intervention for men in a suicidal crisis.
We are looking for an experienced professional who is passionate about men's mental health. In our Newcastle Centre, which opened in late 2023, you will work with a small, supportive team to deliver our collaborative, semi-structured, psychologically informed interventions in person to men and their supporters.
The client requests no contact from agencies or media sales.
Staff will be based within Family Help localities within Warwickshire - actual address to be discussed at interview or prior
Permanent with funding until March 2027
Hours: 28 hours per week
Salary: £26,271.62 for 28 hours per week/ £32,839.52 per annum
INFORMTION ABOUT THE ROLE
We are look for people who will work with families to ensure increased access to support for the whole family as part of a multidisciplinary team.
The role will require you to develop relationships with several professionals across organisations and other service providers to enhance the emotional, mental health and wellbeing offer with the aim to increase the family's personal resilience and empower them to manage their own mental health.
We are looking for dedicated professionals to join our team.
In order to be considered for this post you will have to demonstrate that you already have:
Experience
-Experience in family support: Direct experience working with families facing complex social, emotional, and mental health (SEMH) challenges
-Multi-agency collaboration: Proven ability to collaborate with multidisciplinary teams (e.g., health, education, social care) and coordinate holistic care plans.
-Community outreach: Experience engaging hard-to-reach families and providing accessible support in community settings.
Skills
-Able to develop effective therapeutic relationships.
-Ability to effectively amplify the voices of children and families, ensuring their needs are heard and addressed in multidisciplinary settings.
-Ability to conduct full and robust assessments where required (including service-based and risk-based assessments).
Qualification
-Experience in working with children, young people and families in a similar setting, delivering support and structured interventions for the whole family.
-Relevant professional qualification in such as Social Work, Diploma in Counselling or Psychotherapy, Psychology, Youth Work or Nursing and or significant relevant experience.
-The post holder will be required to hold a full driving licence and have use of a car for The Children's Society business.
-Managerial experience in working with children, young people and families in a similar setting, delivering support and structured interventions for the whole family.
INFORMATION ABOUT THE CHILDREN'S SOCIETY
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
Benefits
Enhanced Annual leave 28 days length of service extra 2 after 2 5 and 7 goes up to 36 days plus bank holidays.
Free eye test claim back
Pension match contribution up to 8% can op out
Life Assurance death in service 4 x salary gets paid to nominated person.
Cycle to work 39% of bike costs can be spread across the year
770 retailers discounts offered with You Star App.
All people within diverse backgrounds are encouraged to apply, and particularly welcome applications from Black, Asian and Minority Ethnic communities
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history_template” document prior to interview.
The closing date for applications is Midnight on 12th May 2025. If after 14 days we have received enough applications we reserve the right to close the vacancy early from the 28th April 2025 onwards.
Interviews will be held on only the following dates TBC
For an application pack please visit the web site
http://www.childrenssociety.org.uk/about-us/work-us
or telephone
The Childrens Society Recruitment team on 020 7841 4400
For an informal discussion please contact Lisa Millichamp Operations Manager [email protected]
IN1
You’ll oversee vital services such as building maintenance, catering, housekeeping, utilities, and communications - ensuring everything runs smoothly, safely, and efficiently.
This role offers 37.5 hours per week, with shifts between 9am – 5pm Monday to Friday with salary between £51,585 to £55,767 per annum.
Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.
An enhanced DBS check will be required for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
What you will be doing:
- Lead, coordinate and plan core services, including maintenance, waste disposal, catering, and housekeeping.
- Manage contractors and oversee project delivery to ensure high standards and value for money.
- Collaborate with the Senior Care Home Management Team and the Commercial Team to source consistent suppliers, supporting procurement and tender processes.
- Develop and implement rolling plans for equipment upgrades, ensuring value and compliance.
- Work with your teams to plan and deliver a high quality customer service and dining experience.
What we are looking for:
- Level 3 qualifications (or equivalent experience) in: Facilities Management (BIFM) and/or Housekeeping or Hospitality Management
- A diploma in Management Studies (or willingness to work towards)
- Level 4 Food Hygiene Certificate (or willingness to work towards)
- Strong management experience in a fast-paced, service-led setting (e.g. schools, hospitals)
- Proven ability to lead teams, manage complex operations, and drive continuous improvement
- Experience handling incidents, complaints, and writing formal reports
- A passion for delivering high-quality services that support the well-being of others
- You may also have Level 5 Diploma or equivalent, RGN (Adults) qualification and/or training in audit or quality improvement.
Employee benefits include:
- 25 day’s paid holiday per year (plus bank holidays), increasing to 26 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution (until 5 years’ service reached, when 14% employer contribution achievable)
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
- Professional subscription paid by RBL (where it is essential to the role)
- DBS (criminal records) screening paid by RBL (where it is essential to the role).
- Employee Assistance Programme: Provides confidential counselling, financial and legal advice
About Halsey House
We are situated in the popular seaside resort of Cromer on the beautiful north Norfolk coast. We have 87 beds, and provide nursing, residential and personal care, as well as specialist dementia care. We also provide day care, five days per week, within our dedicated day care unit. Our highly trained and skilled staff team put our residents at the core of everything we do. We aim to make a positive difference to your life, in a friendly, caring and warm environment
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Canine Partners’ mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.
To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a talented Volunteering and Administration Officer to join our dedicated Volunteering team for a temporary fixed term period (minimum 6 months).
This is an incredible role at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.
What you will do:
As part of the Volunteering team, you will play a key role in delivering a range of Volunteering related processes alongside the site-based administration. Working with the Volunteering Coordinator, you will provide an efficient, professional, and effective administration service, supporting the volunteering lifecycle, including recruitment and onboarding, volunteer activities and general support. Alongside the reception and office volunteers you will provide support with office based administration tasks and provide basic IT support to staff and volunteers.
This is a varied role that gives you a fantastic opportunity to interact and work collaboratively with lots of areas of the charity both internally and externally.
What we’re looking for:
- Highly effective interpersonal and communication skills.
- Strong organisational and administrative skills.
- Methodical approach, with keen attention to detail and accuracy.
- Approachable with excellent customer service skills.
- High level of computer literacy and proficiency with Microsoft based packages or similar.
- Ability to provide basic IT troubleshooting skills.
- Experience working in a customer facing role.
- Experience of using a customer relationship management or information system.
- Experience using work-related databases.
You will take pride in delivering excellent customer service; working as a team player, whilst having the ability to self-motivate and work on your own initiative.
It may be advantageous, though not essential, for you to have experience working in the voluntary sector or with volunteers. Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
We can offer you:
- 33 days annual leave allowance (inclusive of bank holidays)
- Salary exchange pension scheme (matched up to 5%)
- Charity (occupational) sick pay
- Life assurance
- Wellbeing portal
- Employee assistance programme
- Free on-site parking
- Dog friendly offices
- Flexible working hours
- Mileage expenses (45p per mile)
This role benefits from working at our purpose-built training centre in the rural countryside of Osgathorpe, Leicestershire.
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
Please note we may choose to close this advertisement early should we find a suitable candidate or if we receive a high volume of applications. Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
First interviews are scheduled to take place online (via MS Teams) on 14th May 2025.
Second interviews are scheduled to take place at our National Training Centre, Osgathorpe, Leicestershire on 21st May 2025.
*Subject to changes.
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
REF-220
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.





Harris Hill are thrilled to be partnering up with an international faith based charity who help the persecuted across the globe. They are looking for a Direct Marketing Executive in order to support the Head of Marketing in delivering effective fundraising campaigns. Working closely with the Fundraising & Marketing Team, Finance, and other key departments, this role plays a critical part in driving income from Individual Giving, aligned with the objectives outlined in the organisation’s strategic plan.
As a Direct Marketing Executive you will:
- Assist the Head of Marketing in creating, producing, and analysing direct mail appeals, ensuring financial and non-financial targets are met.
- Help create content for Acquisition, Retention, Reactivation, and Conversion campaigns.
- Manage the administration of the mailing process, including invoices and stock management.
- Support in the delivery of direct mail appeals, ensuring deadlines are met
- Collaborate with the Data Manager to ensure accurate data selections.
- Liaise with external agencies to oversee the development of copy, artwork, and final print.
- Record and analyse direct mail results using Raisers Edge, contributing to quarterly reports and marketing insights.
- Manage direct marketing invoice administration.
- Work closely with internal teams, including Press & Public Affairs, to create impactful campaigns.
- Assist in producing video content for direct mail and other marketing activities.
- Contribute to the planning and implementation of direct mail campaigns, taking responsibility for certain aspects.
- Analyse direct mail performance to inform future campaign decisions.
- Lead planning and sourcing of case studies and images for seasonal campaigns.
- Coordinate with the Senior Digital Marketing Executive to align online and direct mail appeals.
- Act as the point of contact in the absence of the Head of Marketing, ensuring continuity of campaign delivery.
Person Specification:
- Proven experience in marketing and copywriting, demonstrating the ability to write clear, concise, and engaging content.
- Experience working with designers and understanding print and production processes.
- An eye for design, detail, and the ability to create visually appealing marketing materials
- Familiarity with Raisers Edge or other marketing databases is an advantage.
- Proficiency in Microsoft Office, particularly Excel.
- Creative, practical, and solution-oriented.
- Strong organisational skills with the ability to prioritise and take ownership of distinct projects.
- A self-starter, with the ability to work independently and collaboratively.
- Strong work ethic, persistence, and flexibility under pressure.
- Willing to learn and grow through both online and offline training.
- Ideally, experience or interest in the charity sector.
- A good grasp of marketing principles and how they apply to fundraising.
Salary: £28,000-£32,000 per annum
Contract type:Full-time, permanent
Location- London
Closing date: On rolling basis
Interview ASAP
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Are you a motivated person looking for a dynamic and varied role supporting special events for a leading charity?
We are excited to be recruiting for a new Special Events Assistant to join the Special Events and Celebrity Engagement team who sit within the St Mungo’s Philanthropy Team. We organise events and manage celebrity relationships, with the aim of spreading awareness and supporting our mission to rebuild lives and end rough sleeping.
The new role of Special Events Assistant will give you the opportunity to support the team in planning and delivering engaging events that highlight our clients' stories and the impact of our work, inspiring audiences to start or continue their support. Your role will include assisting with the planning and delivery of events, maintaining good relationships with internal and external stakeholders, managing event communications and collateral, processing data accurately and securely. This role offers a chance to learn, grow, and make a meaningful impact. Other key responsibilities include:
- Assist with the planning and delivery of special events, working closely with the Special Events and Celebrity Engagement Manager.
- Work with teams across St Mungo’s, including our Philanthropy and Partnerships teams, to help create and deliver engaging events for donors and partners that contribute to achieving wider team objectives.
- Provide excellent supporter care and customer service, responding to event enquiries and co-ordinating event communications.
- Provide admin support to the Special Events function, ensuring the database (Raiser’s Edge NXT) is accurately maintained and up to date for events, and you’ll assist with reporting and gathering insights post-event.
- Follow fundraising best practices, adhere to St Mungo’s policies, and contribute to a supportive team culture.
About you
We are looking for someone with a proactive approach to learning and a passion for making a difference. You might already be in a similar role, have some previous experience in organising events or may be looking to bring transferable skills and a willingness to learn, to the role. Either way, if you want to get stuck into a new challenge, we encourage you to apply if you can demonstrate the following:
- Good organisation and prioritisation skills, with the ability to manage your own time and a variety of tasks in a busy team environment.
- The ability to provide excellent customer service and build effective working relationships with a range of internal and external stakeholders.
- Some previous experience assisting with the planning, organising, and delivery of in-person and virtual events.
- Good admin skills and working knowledge of Microsoft Office, IT software and database systems.
- Experience in using CRM databases (e.g. Raiser’s Edge), digital communication and collaboration tools is beneficial for this role.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing Date: 10.00 am on 28 April 2025
Interview and assessment date: 12 and 14 May 2025
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid working of office and working from home
Ref: GBM-251
Are you an influential, proactive and collaborative individual who wants to be an integral part of a highly successful team securing funding to deliver services that help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future? Do you have excellent bid or project management skills with outstanding written communication, and want to use these skills to make an impact?
If so, St Giles is looking for a Senior Grants and Bid Manager to play a key part in our successful Statutory Fundraising Team, including line managing the Grants and Bids Manager and Grants and Bids Coordinator and ensuring submitted bids are in line with commissioner requirements and St Giles Trust’s strategic objectives.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Our successful candidate will provide effective management to a team to ensure all bids/applications are submitted to commissioner requirements, are high quality and in line with St Giles Trust’s strategic objectives, as well as coaching the team to develop their bid writing and bid management skills. You will also oversee the project management of funding applications/bids, including bid writing, and to maintain a pipeline of opportunities to plan appropriately for upcoming work and assign team resource.
We will count on you to identify and successfully bring in new funding opportunities that align with organisational strategic objectives, take the lead on information management and record keeping – ensuring systems and processes are updated and used effectively, whilst also updating the Fundraising Management Team with strategic developments in funding opportunities, e.g. emerging funding areas.
What we are looking for
- Proven record of successfully winning £500k+ income opportunities
- Experience of successful project or bid management
- Sound knowledge of SGT’s key funding streams and funding bodies
- Knowledge of producing budgets and understanding of full cost recovery pricing
- Excellent communication and writing skills, with the ability to write compelling bids and funding proposals/applications
- Excellent project and bid management skills
- The ability to assign work across a team and monitor workloads
Please note: this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: Wednesday 30th April 2025
Background:
Amna means safe in Arabic - representing the core of our work - supporting communities and frontline workers to bring non-clinical mental health support to every person affected by war, conflict and displacement. At Amna, our core values of respect, understanding, curiosity and connection guide everything we do. Our mission is to build community capacity for healing. Our vision is a world where refugees can determine their future unbounded by the impacts of conflict and displacement.
We partner with local organisations and institutions working with displaced communities to set up psychosocial healing services in which individuals and groups can discover and connect to practices that promote their healing and wellbeing. We invest in and train people within these organisations to provide this support, and we help partners build psychosocial interventions in collaboration with refugee communities – all with a values-based, trauma-sensitive and identity-informed approach.
Our partnerships are not limited. We connect partners through our global healing network of peer organisations to exchange learnings and enhance their practices as the network strives to support forcibly displaced communities around the world.
Safeguarding:
The role-holder will have experience working according to ethical and good practice safeguarding principles. They will be expected to adhere to and promote Amna’s Safeguarding Policies as they will be involved and responsible for programmes working with children and vulnerable groups in different settings.
How Will you Make a Difference?
The Executive Assistant (EA) will provide high-level administrative support to Amna’s CEO, Senior Leadership Team (SLT) and Board of Trustees. This includes administrative help such as managing calendars, drafting communications and briefings, planning, and organising meetings, inbox support, travel, office administration and personal assistance. It also includes working on and managing special projects including research, data analysis, preparation for public speaking, writing and research.
This dynamic and creative position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality. The ideal candidate will have excellent communication skills including strong written and verbal skills, the ability to work with little supervision, and manage simultaneous priorities within the leadership team.
The role holder will report to the CEO.
Key areas of responsibilities:
CEO/SLT Support
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Work closely with the CEO to keep them well informed of upcoming commitments and responsibilities, following up appropriately. Act as a "barometer", staying attuned to the internal and external environment and keeping the CEO updated on relevant issues.
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Anticipate the needs of the CEO and SLT in advance of meetings, conferences, and public appearances.
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Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO and SLT team, including those of a highly confidential or critical nature.
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Liaise between the CEO and SLT to ensure regular communications and smooth decision-making.
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Provide sophisticated calendar management for Amna’s CEO and the SLT. Prioritize inquiries and requests while troubleshooting conflicts and exercising tact; make judgements and recommendations to ensure smooth day-to-day engagements.
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Prioritize and determine appropriate course of action, referral, or response, exercising judgement to reflect CEO’s and SLT members style and Amna’s values and policies.
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Work with the Senior Leadership Team to coordinate the CEO’s outreach activities. Follow up on contacts made by the CEO to cultivate ongoing relationships.
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Writing and managing documentation and data sets for the CEO and SLT as needed, including briefing papers, correspondence and talking points.
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Leading and managing special projects including research for Amna’s, CEO’s and SLT’s contribution to future books, podcasts and articles.
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Maintain an organized filing system for documents, records, and correspondence related to the CEO, SLT and board.
Admin and travel management
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Maintain an organized filing system for documents, records, and correspondence related to the CEO, SLT and board.
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Ensure compliance with organizational policies and procedures in all administrative functions
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Assist in the preparation and execution of organizational events.
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Research and propose the most efficient and cost-effective travel options, including flights, trains, and accommodations.
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Secure necessary travel documents, such as visas, passports, well in advance.
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Prepare detailed travel itineraries, including transportation, accommodation, meeting times, and addresses.
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Book accommodations that suit the requirements of the trip, ensuring comfort and proximity to meeting venues.
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Manage group bookings for team members traveling together to streamline costs and logistics.
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Handle travel expense reports, ensuring compliance with Amna policies and timely reimbursement.
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Occasional travel may be required.
Board support
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Manage due diligence and onboarding processes for new Trustees, ensuring compliance and accurate record-keeping.
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Organize tailored training sessions for Board members.
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Maintain up-to-date records of Board members, including contact information, terms of service, and compliance documents.
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Assist Board members with travel expense claims and ensure accurate processing.
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Compile, organize, and distribute materials for Board meetings, including reports and presentations.
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Edit and format Board papers to ensure consistency and professionalism.
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Coordinate logistics for Board meetings, including scheduling, venue arrangements, and required technology or equipment.
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Attend Board meetings to provide administrative support, take minutes, and document actions and decisions. Distribute minutes promptly and track follow-up actions.
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Develop and implement comprehensive induction plans for new Trustees.
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Facilitate introductions and provide orientation materials to integrate new Board members effectively.
Governance and Compliance
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Support the CEO and committee chairs in adhering to the organization’s governance framework.
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Maintain a centralized, up-to-date register of governance documents for easy access by senior staff and Trustees.
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Ensure the organization complies with GDPR regulations in relation to all Board activities.
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Work with the CEO and Chair to ensure the Board is informed about safeguarding practices and remains accountable.
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Support emerging governance practices and Trustee development in partnership with the CEO and Chair.
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Plan and execute Trustees’ regulatory obligations, including registering them with appropriate bodies.
Qualifications and Experience:
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Minimum of 4-7 years of progressively responsible and diversified administrative experience, experience as an Executive Assistant or similar role.
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Excellent verbal and written communication skills, including ability to effectively communicate with internal and external stakeholders.
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Excellent research skills and experience in writing briefing papers
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Exceptional organizational skills and impeccable attention to detail.
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Ability to work both independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
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Expert proficiency with Microsoft Office and desktop publishing software; ability to design and edit graphic presentations and materials.
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Able to maintain a high level of integrity and discretion in handling confidential information.
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Demonstrable commitment to Amna values and mission.
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Legal understanding or experience with the Charity Commission is preferred.
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Non-profit board experience is preferred.
Behaviors and Attributes:
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Initiative & ownership: Proactively takes responsibility for tasks and follows through without needing direction.
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Anticipatory approach: Demonstrates the ability to think ahead, foresee potential challenges, and propose thoughtful solutions before issues arise.
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Decision-making skills: Exercises good judgment and makes informed, timely decisions within their scope of responsibility.
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Adaptability & resilience: Staying calm under pressure and adjusting to shifting priorities.
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Emotional intelligence: Strong interpersonal skills to navigate relationships and manage competing priorities diplomatically.
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Active listening: Understanding the needs of the CEO, board, and SLT to anticipate requirements.
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Confidentiality & discretion: Consistently handles sensitive and confidential information with the highest level of professionalism and trustworthiness.
Work Location and Environment
This role is a hybrid job opportunity, and open to applicants in London, UK.
Amna offers a hybrid working environment to its employees allowing for a blend of remote and in-person work.
Please note that the nature of working environment and hybrid schedule may be adjusted as per the organisation’s evolving needs.
Remuneration Package
Remuneration: 38,000 GBP per annum.
At Amna we are committed to attracting and retaining top talent by offering competitive compensation and benefit packages. We believe in rewarding talent and expertise at a level that corresponds with the local market conditions, ensuring that all our team members are fairly compensated for their skills and contributions.
In compliance with international standards, Amna utilizes a global payroll provider to ensure seamless and efficient compensation processes for our diverse team.
Commitment to Diversity, Equity, and Inclusion
Amna is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents.
As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, ethnicity, sex, gender, sexual orientation, age, marital status or disabilities status.
Applications are strongly encouraged from people with personal or family lived experience as refugees and displacement.
Recruitment timeline:
Written task: week of May 5th.
Interviews: week of May 12th.
Only Shortlisted candidates will be contacted.
The client requests no contact from agencies or media sales.
Global Campaigns Officer - Health
Contract type: Permanent (37.5 hours per week), Full time
UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face per week, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role.
Salary: £39,358 - £41,325 per year with excellent benefits
About WaterAid: Want to use your skills in campaigning and project management to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? Join WaterAid as our Global Campaigns Officer – Health to change for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team: You will be joining a friendly and supportive group of campaigners who have big plans for the future of WaterAid’s public campaigning work, and we are excited for you to join us! You will be line managed by the Senior Campaigner on Health. The Global Campaigns Team sits within the wider Global Policy, Advocacy and Campaigns department.
About the Role: As our Global Campaigns Officer, you will be a key part of the team driving forward progress on our women’s health campaign. In this role, you will work with policy, advocacy and communication colleagues across the organisation, including country, regional and global teams, as well as with external grassroots groups and partner organisations.
In particular, you will be responsible for some specific high-profile projects for the women’s health campaign, with the support of the Senior Campaigner. Projects could include coordinating our campaigning presence at a UN summit; working with country staff and women’s groups to produce a series of creative activities to enable women’s voices to be heard across the world; and leading on gathering data, learnings and stories for our monitoring and evaluation work. You will also keep the ‘engine’ of the global campaigns team by ensuring key working group and decision-making meetings are scheduled and internal communications compiled. We’ll welcome your insight and ideas and provide an environment where you can hone and develop your campaigning skills too.
You’ll also:
- Be an active member of specific campaign working groups and project teams, adding value by bringing your insights, ideas and solutions.
- Work alongside a number of country offices to support the delivery of their campaign plans, alongside other colleagues.
- Build excellent working relationships with country teams, federation member teams and others responsible for delivery of their campaigns.
- Support the Head of Campaigns and Senior Campaigner by tracking progress and engagement across country offices - documenting this in the campaign project plan.
- Maintain key tools that support the operation of the campaign, including a contact management system – that tracks engagement with decision makers and key influencers – and the campaign calendar.
- Provide administrative support relating to WaterAid’s global campaigns, including scheduling key meetings, coordinating feedback processes and taking minutes.
- Develop communications tools, resources and presentations that will aid the delivery of the campaign, liaising with relevant internal stakeholders.
Requirements
You will be a self-starter, a great team player, a confident cross-cultural communicator and have strong project management skills.
To be successful, you’ll need:
- Past background in campaigning, with an ability to evidence skills in public mobilisation (such as utilising communications, events, stunts, social media & other tactics to get the public behind your campaign).
- Experience of working on complex multi-stakeholder projects related to public campaigning/ advocacy/influencing.
- Excellent digital communication skills including social media and working virtually, as well as Microsoft Office (including Teams, Word, Excel and Powerpoint).
- Strong commitment to working in partnership with others in a collaborative and equitable way.
Although not essential, we also prefer you to have:
- Experience working with colleagues in different country contexts.
- Previous experience working with or leading groups of grassroots or community campaigners
- Experience producing communications products for public audiences
How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and Cover Letter.
*Please indicate in the summary the relevant skills and experience you bring that makes you an ideal candidate for this role.
Closing date: Applications will close 12:00 pm UK time on 28 April 2025. Availability for interview is required w/c 5 May 2025.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Benefits
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Global Commitment:
Our People Promise: We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities: We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding: We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





Book Aid International - Trust Manager
Charity People is thrilled to be collaborating with the wonderful Book Aid International in their search for a new Trust Manager. This exciting role offers a superb opportunity for a talented fundraiser to build on the success of this crucial income stream, and establish new and dynamic funding relationships.
At Book Aid International they share the power of books and help create a more equal world.
Every year they provide over one million brand-new books to thousands of communities where people have very few opportunities to read, and work with partners to support and establish libraries. Each book they send is carefully selected in response to partners' requests, and all the books we provide from the UK are donated by publishers.
"Our vision is a world where everyone has access to books that will enrich, improve and change their lives.
Our mission is to give people around the world who lack access to books the opportunity to read for pleasure, study and lifelong learning."
About the Role
Trust Manager
Salary: London £40,000
Location: hybrid, one day per week in London office
Full time, permanent with flexible working opportunities, 25 days annual leave plus bank holidays and 3 days closure at Christmas
We're looking for a passionate and strategic Trusts Manager to lead the growth and stewardship of Book Aid International's diverse portfolio of trust and foundation supporters. This role is key to deepening relationships with existing funders while identifying and securing new funding opportunities to help expand their life-changing work around the world.
With trust income remaining steady over the past four years, the priority is to grow this vital income stream beyond the £300k target by reaching out to new partners in the UK, US, and internationally.
The Trust Manager will play a central role in achieving this ambition, developing and delivering a robust trusts fundraising strategy, managing a diverse portfolio of donors, and supporting both restricted projects and the flagship Generation Reader campaign.
Reporting to the Head of Fundraising, you'll join a committed team working to ensure that millions of children and adults worldwide have access to inspiring books and vibrant reading spaces that support literacy and a lifelong love of reading.
About you
This role will be perfect for an ambitious and successful Trusts fundraiser; someone who thrives in managing their own portfolio of funders, and at ease in identifying new opportunities. You will have:
- Proven success in securing five-figure and multi-year grants, with strong experience managing trust and foundation relationships.
- Skilled in developing and delivering effective trust fundraising strategies in both UK and international contexts.
- Excellent written communication, with a track record of producing compelling proposals and detailed funder reports.
- Proactive in identifying new funding opportunities and building a strong pipeline of prospects.
- Highly organised, with the ability to manage multiple projects, meet deadlines, and allocate restricted funding appropriately.
- Strong relationship-building skills, including experience engaging senior stakeholders and coordinating trust-focused events.
If this role inspires you to make that next move in your career, and take on this wonderful role at Book Aid International please get in touch with to find out more details.
Timings
Open for applications: 8th April - Friday 18th April
First Stage Interview w/c 21st April
Second Stage Interview - w/c 28th April
We actively promote equality, diversity and inclusion and would love to hear from candidates from outside of the sector with transferrable skills.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Location: Welsh House- Pen Y Bryn
Department: Operations
Salary: £40,000.00 to £42,000.00pa
Hours: 37.5 per week
Job Type: Full time
Contract Type: Permanent
e are looking for a dynamic and experienced Operations Manager to oversee the day-to-day management of services, compliance, and staff leadership in a remote setting. This role requires a strong leader who can balance professionalism with charisma, effectively engaging with stakeholders and building new relationships to drive growth and success. The ideal candidate will have a proven track record in operations management, excellent communication skills, and the ability to manage both strategic planning and operational delivery. Flexibility is essential, as the role may require working weekends, evenings, and school holidays. If you are a motivated individual who thrives in a hands-on, fast-paced environment and is committed to creating a safe and compliant setting for all, we would love to hear from you.
Job Purpose
The Operations Manager is responsible for the effective day-to-day management of services, compliance, staff leadership, site maintenance, and stakeholder engagement. This role ensures service continuity, safeguarding compliance, financial oversight, and infrastructure management, particularly in a remote location that requires strong on-the-ground leadership.
The ideal candidate will balance professionalism with charisma, fostering a positive and collaborative team environment. They will also play a key role in securing new relationships and engaging with a diverse range of stakeholders, using strategic communication and interpersonal skills to build and sustain long-term partnerships.
Flexibility is required, as the role may involve working weekends, evenings, and school holidays. The Operations Manager will be hands-on in both strategic planning and operational delivery, ensuring that staff, children, and external stakeholders are fully supported in a safe, compliant, and well-run environment.
Key Responsibilities
Service Operations & Delivery
- Oversee weekly staff scheduling and rotas, ensuring adequate cover for respite and SEAL programmes.
- Confirm and manage SEAL bookings, supporting the daily delivery of the programme, liaising with schools and handling logistics.
- Conduct site inspections, ensuring all facilities, transport, and equipment meet safety standards.
- Ensure programme materials, food, and supplies are organised ahead of service delivery.
- Coordinate transport and minibus safety checks, ensuring compliance with regulations.
Safeguarding & Risk Management
- Act as the Designated Safeguarding Lead, ensuring all policies and procedures are followed.
- Review weekly safeguarding reports, updating risk assessments and actioning any concerns.
- Oversee and log incident reports, ensuring concerns are escalated where necessary.
- Conduct daily health & safety checks, including fire safety and emergency response planning.
- Ensure swimming pool safety compliance, conducting water checks and regulatory reporting.
- Attend referral board meetings, discussing child placements and safeguarding needs.
Staff Leadership & Development
- Line manage all child-facing staff, including The Children's Services Coordinator and the Groundsman, ensuring effective service delivery.
- Deliver staff briefings, ensuring all team members understand their responsibilities.
- Monitor staff performance, identifying training needs and areas for development.
- Ensure all staff have completed safeguarding, first aid, and compliance training.
- Provide supervision and mentorship, ensuring staff are well-supported and engaged.
Site & Facilities Management
- Conduct weekly site inspections, identifying and actioning necessary maintenance.
- Oversee contractors and external service providers, ensuring all work is completed to standard.
- Ensure fire safety, security systems, and emergency protocols are fully operational.
- Manage waste disposal, hygiene standards, and overall site cleanliness.
- Ensure transport compliance, including minibus servicing, safety checks, and records.
Finance & Administration
- Work with the Database Manager to ensure new system updates and process changes are embedded within the operations team on-site.
- Review and approve weekly timesheets, ensuring accuracy for payroll processing.
- Oversee the administration of HR record management systems, ensuring staff records are accurate, up to date, and compliant with regulations.
- Attend monthly payroll meetings and complete monthly payroll administration, ensuring accuracy and compliance.
- Track operational expenditure and reconcile budgets, ensuring cost efficiency.
- Process invoices for site maintenance, supplies, and programme costs.
- Respond to emails and phone calls, handling stakeholder queries and urgent matters.
Stakeholder & External Engagement
- Actively market services to existing partners and establish new referring partners, ensuring continued growth and engagement.
- Liaise with schools, social workers, and local authorities, ensuring smooth referrals.
- Attend networking meetings, representing the organisation and strengthening partnerships.
- Ensure marketing materials are up to date and available, supporting engagement efforts.
- Maintain positive relationships with parents and carers, providing updates on services.
Strategic & Financial Planning
- Work with the Director of Operations and other managers to ensure continual service improvements, identifying areas for operational enhancements and efficiency gains.
- Attend monthly payroll meetings, ensuring budget alignment and financial oversight.
- Play a key role in the annual budget-setting process, ensuring alignment with service needs.
- Prepare for and support compliance inspections, ensuring policies and procedures are audit-ready.
- Attend monthly charity-wide meetings online and biannual in-person full charity meetings.
Person Specification
Essential Criteria
- Proven experience in stakeholder engagement and/or marketing, particularly in promoting services and developing referral partnerships.
- Extensive experience in operations management, preferably within a children’s services or social care setting.
- Strong safeguarding knowledge, with experience as a Designated Safeguarding Lead or similar role.
- Experience managing staff, including training, supervision, and performance management.
- Proven experience in budget management and financial oversight.
- Knowledge of health & safety regulations, including fire safety and site risk assessments.
- Ability to work autonomously, making on-site decisions in a remote location.
- Excellent organisational and problem-solving skills, with the ability to prioritise competing demands.
- Excellent communication skills, with the ability to liaise confidently with stakeholders at all levels.
- Competency in IT systems, including financial tracking, compliance reporting, and scheduling tools.
Desirable Criteria
- Leadership and management qualification (Level 5 or equivalent).
- Experience managing a residential or respite setting.
- First Aid at Work qualification.
- Minibus driver certification (or willingness to obtain).
- Understanding of GDPR compliance in a childcare setting.
Additional Information
This role requires flexibility, including some weekend and evening working as required. - The post-holder must pass an enhanced DBS check prior to employment. - Due to the remote location, the ability to travel independently is required.
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