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Trust House Reading, Reading (Hybrid)
£25,000 per year FTE
Posted 1 week ago Quick Apply
TPP Recruitment, Greenwich (Hybrid)
£18 - £19 per hour
Posted 1 week ago Quick Apply
Closing in 2 days
King's College London Students' Union, London (Hybrid)
£18,624.60 - £22,504.80 per year actual
Posted 4 weeks ago
Sue Ryder, Sudbury, Suffolk (Hybrid)
£30,000 - £35,000 per year pro rata DOE
Posted 1 week ago
Closing in 7 days
On Purpose, London (Hybrid)
£27,010.5 per year (pro rata)
An exciting opportunity to work in the core team of On Purpose, a social enterprise dedicated to developing leaders of transformative change
Posted 3 days ago
Bonny Downs Community Association, Multiple Locations (On-site)
£36,725 per year
Posted 3 days ago Quick Apply
Closing in 4 days
Breathworks Foundation, Multiple Locations (Hybrid)
£24,824 per year
Posted 1 week ago Quick Apply
Family Futures CIC, London (On-site)
£26,000 - £32,000 per year
Posted 2 weeks ago
Closing in 6 days
CSSC, High Wycombe (Hybrid)
£26,000 per year
Posted 1 week ago
Closing in 2 days
Rainbow Trust Children's Charity, Manchester (Hybrid)
£22,000 pa + benefits (including company car, 25 days annual leave, and pension)
Posted 3 weeks ago
Mind BLMK, Milton Keynes (On-site)
£24,720 per annum, FTE (actual salary £17,370.81 per annum)
Posted 3 days ago
Mind in Enfield and Barnet, Enfield (On-site)
£27,300 FTE / Actual salary £20,280
Posted 2 weeks ago Quick Apply
Prospectus, London (Hybrid)
£14.32 - £16.88 p/h (dependent on experience) + holiday pay
Posted 1 day ago
Page 4 of 33
Reading (Hybrid)
£25,000 per year FTE
Part-time (14 hours per week (can be worked flexibly))
Permanent
Job description

Trust House provides free confidential support to anyone affected by rape or sexual abuse living in the Thames Valley area. Our confidential helpline service is available to victims/survivors of rape and sexual abuse of any gender aged 18 or above whether their experience is recent or in the past. Our helpline is also open to family, friends and supporters of survivors looking for emotional support, information and advice.

We are looking for someone to coordinate the effective delivery of our helpline service and to ensure that our helpline volunteers provide consistent support and an effective service on the helpline.

MAIN RESPONSIBILITIES:

• To manage and ensure the provision of an effective, efficient and professional helpline for service users;
• To manage the helpline team, including providing ongoing support, regular supervision and reflective practice;
• To ensure quality assurance for the data entry and case recording of helpline calls on the Lamplight database;
• To track and monitor service metrics to identify areas for improvement.

The role is 14 hours per week which can be worked flexibly.

Posted by
Trust House Reading View profile Organisation type Registered Charity Company size 1 - 5
Posted on: 20 November 2024
Closing date: 13 December 2024 at 12:06
Tags: Advice / Information,Delivery,Helpline,Mental Health,Sexual Health

The client requests no contact from agencies or media sales.