Coordination Jobs

Our vision is a world in which prisoners of conscience and human rights defenders are able to live in safety, with self-determination and financial independence and to continue to uphold and advance human rights. While other NGOs advocate and campaign for human rights, we focus on meeting the immediate hardship needs of prisoners of conscience and human rights defenders. We believe that it is important to hear their voices directly and that this is only possible if they have the financial security and safe space for self-determination in their work. 

As Communications and Administration Officer, working within a team of three staff and about six volunteers, this role offers a broad range of roles and experience within a dynamic human rights charity.

Position: Communications and Administration Officer

Responsible to: Director and Grants and Engagement Manager

Location: Remote working, with regular in-person meetings

Hours: Three or four days a week, depending on skills and expereince, working from 9am to 5pm 

Salary: £23,000 to £26,000 FTE, depending on skills and experience

Annual leave and benefits: 25 days per year, pro rata, 8% pension employer contribution

How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation. First-round interviews will be arranged as applications are received, with second interviews to be decided.

Closing date:  31 January 2025

Responsibilities:

Communications

- Assisting the director on the major donor programme 

- Drafting and publishing all postal and email communications to donors, including fundraising campaigns and newsletters 

- Working with the director and the grants and engagement manager on fundraising appeals and fundraising opportunities

- Work with the grants and engagement manager on digital onboarding of new supporters

- Coordinating and managing volunteers

- Website updates and uploads 

- MailChimp and social media management and content production

Administration

- Managing and updating our donor database 

- Checking and uploading donations on the donor database

- Running GiftAid 

- Processing outgoing all payments through banks and money transfers

- Liaising with the external accountant to run reconciliations and odd tasks

Requirements:

- IT and digital competence

- Ability to multitask and to learn new and varied skills 

- High standard of English and communications content 

- Desirable: any relevant experience

Department: Community Fundraising, Events and Innovation
Location: hybrid – a minimum of 2 days in our Aldgate, London office each week
Hours of Work: 37.5 hours per week
Contract: permanent, full time
Salary: £30,000 – £33,500
Closing date: Monday 9th December at 11.59pm

Interview date: Monday 16th December

Annual Leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity, adoption, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to wellbeing app (healthy living tips and Bright TV )
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development committed (bespoke training, LinkedIn Learning etc)
• employee health and wellbeing committed (Menopause Friendly accreditation, Disability Confident employer etc)

Background:

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

Purpose of the job/About the role

This is an exciting opportunity to join the Challenge Events Team at Dementia UK, where you will help coordinate the programme of supporter-led (or ‘DIY’) challenge event activities, driving both participation and income for the organisation.

As the Challenge Events Executive (DIY), you will leverage your knowledge and insight to identify new partnerships and opportunities. You will be responsible for developing and implementing marketing plans that increase participant numbers and creating stewardship journeys that ensure excellent supporter experiences and maximise income. Additionally, you will be responsible for stewarding the ‘DIY’ challenge event supporters and will work to provide automated stewardship suitable for the masses as well as bespoke stewardship to the high value supporters.

To be successful in the site role, you will have experience of coordinating fundraising events or campaigns. You should possess hands-on experience utilising relationship databases, coupled with an understanding of effective marketing channels, particularly digital. Additionally, expertise in stewardship techniques will be crucial for increasing remittance rates and maximising average gifts. You should also have an understanding of how to use insights, data and market trends to identify opportunities and make recommendations.

Join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our Culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.

Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application or to tell us you’re applying under the Disability Confident Scheme, contact our recrutiment team.

This role is subject to a Basic DBS.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

Manchester Mind has worked with Greater Manchester Mental Health Trust for a number of years to deliver roles within Community Mental Health Teams in Manchester.  Social Workers are a vital part of the team and we are advertising for two roles in different teams in Manchester.  The post-holders will work within integrated, multi-disciplinary teams with staff employed both by Manchester Mind and by Greater Manchester Mental Health Trust.

As a Social Worker you are a crucial member of the team. You would be proactively supporting and care coordinating a caseload of people with mental health problems and complex needs.

The full-time role would be based in North Manchester and the part-time role in Central Manchester.

Job Title:Social Worker

Base:Community Mental Health Team

Hours:37.5 hours per week

Salary: £36,915 pa

Annual Leave: 28 days + bank holidays

And

Job Title:Social Worker

Base:Community Mental Health Team

Hours:22.5 hours per week (3 days)

Salary:£36,915 p.a. (pro rata £22,149 actual)

Annual Leave: 28 days + bank holidays (pro rata)

The skills and experience that are most important to us are:

• Qualified as a social worker
• Experience of building kind relationships
• Ability to work in a collaborative way

Application documents can be downloaded from the Vacancies page of our website.

The closing date for applications will be 12 noon on Friday 3rd January 2025.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.

Advocating for persecuted Christians in fulfillment of the ACN (UK) Strategic Plan for Advocacy. Working as part of a dynamic and growing team, this post would enable the successful candidate to expand the advocacy outreach of ACN (UK), while supporting the department’s other responsibilities including press and media work, research and article-writing, and the preparation of fund-raising materials (text and visuals).

ACN (UK) is a Catholic charity, supporting persecuted and suffering Christians around the world.

LOCATION - Remote 

Are you looking for an exciting and rewarding role in 2024? Apply for the HR Manager role at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

The principal responsibility will be to support our ambition to become a best practice national body and an employer of choice, responsible for the day-to-day management of the HR function within Emmaus UK, as well as the development of our approach to in-house learning and delivery of our new People & EDI Strategy.

The role will be responsible for all aspects of Human Resources at Emmaus UK, overseeing the whole employee lifecycle, from recruitment and induction processes to offboarding and exit interviews.

The postholder will oversee HR processes, reviewing their effectiveness and identifying and embedding improvements to improve the employee experience.

Working with the Director of Resources, the role will be central to the delivery of the strategic objectives with an HR focus, while taking responsibility for the operational HR function to ensure a positive and supportive working environment for the staff team.

Who are we looking for?

The newly created role of HR Manager will sit within the Resources directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change.

What we offer

· £46,297 (pro rata)

· Working hours: 3 days per week, Monday to Friday

· Contract: Permanent

· Pension: Stakeholder pension with employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Wellbeing: Weekly wellbeing hour to promote personal wellbeing

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us by Sunday 08 December 2024.

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams week commencing Monday 16 December 2024.

If you would like to arrange an informal discussion about the role, please email us.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

Job Title: Digital Marketing and Engagement Executive

Location: London with Hybrid Working (2-3 days in London office, Fenchurch Street) with some travel to project visits

Job Type: 30 - 37.5 hours

Salary: £30,000 - £35,000

Reports to: CE and Corporate Fundraising Manager

 

About CRASH:

CRASH charity was founded in 1996 and thanks to the support of companies and individuals in the property & construction industry, for the last 28 years we have constructed places that care for people.  CRASH is a respected and unique charity that lies at the heart of the property and construction industry. 

CRASH helps homelessness charities and hospices with all aspects of their construction challenges.  The companies who support us provide their professional expertise, their construction products and their donations which combine to construct places that care for people.

 

Job Summary:

The Digital Marketing and Engagement Executive will be responsible for developing, executing and optimising strategies to enhance digital presence, drive and engagement, and foster loyal long-term support. This role combines digital marketing expertise with a passion for building and managing strong relationships with the Construction Media, Industry membership bodies and worshipful companies. The role requires a creative, organised and proactive individual who can manage multiple projects and work collaboratively in a small team.

 

Key Responsibilities:

1. Digital Marketing Strategy
   • Develop and implement a comprehensive digital marketing strategy to drive engagement and conversions across platforms including social media, email, website, and paid channels.
   • Coordinate with the CRASH teams to deliver and manage consistent, on-brand messaging across all digital touchpoints.
2.  Engagement
   • Develop and nurture relationships with the Construction media, Industry membership bodies and worshipful companies ensuring meaningful interactions and positive experiences.
   • Identify and build long lasting relationships with media outlets, drafting press releases and securing media coverage.
   • Aim to be the Construction charity of choice at media and association events.
   • Mange CRASH’s attendance at such events and look to drive increased revenue from attendance at industry events.
3. Content Creation & Management:
   • Create and distribute engaging content for charity projects and promotional materials across various channels, including social media, email, newsletters, website, press releases and marketing materials ensuring alignment with brand values and organisational goals.
   • Attend project visits with the projects team to help create story content.
   • Lead on content scheduling and publishing, ensuring messages are timely and relevant.
   • Create and maintain a content calendar that supports key campaigns, events, and organisational priorities.
4. Data Analysis, Reporting & Trend Monitoring
   • Monitor and analyse digital engagement metrics (social media, website traffic, email open rates, etc.) to assess campaign effectiveness and refine strategies.
   • Prepare regular reports for CE and board of trustees highlighting successes, insights, and areas for improvement.
   • Stay updated on digital marketing trends, supporter engagement best practices, and emerging technologies.
   • Propose and implement innovative approaches to engage audiences and build brand loyalty.
5. General
   • Represent the organisation at virtual and in-person events, strengthening relationships with key supporters.
   • Support fundraising team at events.
   • Ensure all brand promotional materials are up to date and current

Required Skills and Qualifications

• Formal qualification in Marketing, Public Relations, Event Management, or qualified by experience.
• Previous experience in communications, event management, or a related role, preferably within a nonprofit setting.
• Excellent communication skills with experience in writing compelling narrative and the ability to tailor messaging to different audiences.
• Strong organisational and time management skills with the ability to manage multiple projects simultaneously.
• Experience in social media management, content creation, and digital marketing.
• Proficiency in Microsoft Office Suite and design tools (e.g., WordPress Canva, Adobe Creative Suite).
• Strong interpersonal skills with the ability to collaborate across teams and build relationships with diverse stakeholders.
• A passion for the mission and work of the charity and a desire to make a positive impact

Preferred Qualifications

• Experience in fundraising event planning and donor relations.
• Experience with digital tools such as HubSpot, Act, or similar CRM platforms.

Key Competencies

• Creativity: Able to think outside the box and come up with innovative ideas for events, campaigns, and communications.
• Attention to Detail: A meticulous approach to event planning, communications, and content creation.
• Collaboration: A team player who can work effectively with others to achieve shared goals.
• Time Management: Ability to work under pressure, prioritise tasks, and meet deadlines.
• Problem Solving: Quick thinking and adaptability in managing challenges that may arise during events or communications efforts.

Key Relationships

• CRASH is a small team of 7 so it is vitally important that this role builds strong collaborative working practices across the organisation as well as with external stakeholders.

Benefits

• 25 days annual leave plus bank holidays
• Company pension scheme offering 5% employer contributions
• Hybrid working opportunities

At Poppy Scotland, we believe in building on potential

We are excited to offer you the opportunity to contribute to the development of a new Scottish Benefits, Debt, and Money Advice Service as a Regional Manager. Unlike other organisations, we are self-funded and not driven by targets.

If you are passionate about providing a holistic and person-centred service to your clients, we are the perfect fit for you. With us, your team will have the freedom to manage their own caseload and access grants for priority debts and insolvency fees. Additionally, the newly established Scottish team will be part of a national service, providing support across all four nations.

As a Regional Manager, you will play a crucial role in establishing the service, utilising your expertise in Scottish debt enforcement, insolvency, and the welfare benefits system. Your responsibilities will include recruiting a team of advisers who will be responsible for delivering this essential service. Additionally, you will be responsible for implementing the necessary governance measures to ensure that the service is both compliant and of high quality.

If you want to improve people’s lives, then please consider applying. We look forward to receiving your application.

Your key responsibilities will include:

- Service Development & Promotion: Partner with the Head of Welfare to develop and promote the Benefits, Debt & Money Advice Service across Scotland, leveraging strong networking and stakeholder management skills.
- Compliance & Standards: Ensure that service delivery aligns with FCA regulations, nationally agreed standards, and best practices in benefits and money advice.
- Resource Coordination: Oversee resource allocation and plan support activities to deliver flexible, person-centered assistance through both community-based and remote services.
- Team Leadership: Manage the Regional team, including recruitment, onboarding, and training, to uphold high service standards while ensuring adherence to relevant policies, practices, and procedures.
- Technical Knowledge Maintenance: Handle a small caseload of benefits, debt, and money advice cases to stay up-to-date with industry developments and technical expertise.

Please note this role will be Home based with occasional travel to Poppy Scotland/RBL offices and/or throughout Scotland (travel expenses covered).
This position is subject to pre-employment checks including an PVG Adult and Child check.

Here at Poppy Scotland/RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

Poppy Scotland/RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

Are you a keen problem solver, planner, who takes a proactive approach and likes to develop workable solutions?

Do you enjoy coordinating projects and programmes?
 
If so, you could be the Operations and Planning Officer we are looking for! 
 
About the role
 
As an Operations and Planning Officer at British Heart Foundation (BHF) you’ll play a vital role in supporting the strategic planning, operational monitoring and reporting of activities across our medical team. 

You’ll support the three key areas of our operations team: portfolio and planning, operations, and culture and engagement, and will be given exposure to a breadth of activities, including our portfolio management, where embedding a culture of project management and clear planning and prioritisation processes are key. 

You’ll work closely with our Operations Manager to support on the operationalisation of key business processes and initiatives, whilst also providing support to meetings and forums for communication and engagement including directorate initiatives such as our culture forum. 

There will be opportunities for growth across all three areas but particularly in relation to project management and continuous improvement.

This is your chance to make a real impact, work cross-functionally in a large organisation, and directly contribute to our mission of fighting heart and circulatory diseases.

Working arrangements

Please note this is a fixed term contract for 14 months.

This is a blended role, where your work will be dual located between your home and our London office. 
 
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 
 
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you

With knowledge of administrative procedures, project coordination, reporting and information analysis, you’ll have previous experience of setting up and co-ordinating meetings, as well as writing reports and creating PowerPoint presentations.

Highly organised, with solid project and time management skills, you’ll have excellent interpersonal and communication skills; able to build strong relationships with stakeholders from across the medical team, and wider organisation, and be able to negotiate and influence across varying levels within an organisation.

With excellent collaboration skills, able to work effectively with a diverse group of colleagues across the organisation, you’ll be a keen problem solver who takes initiative, is solution focused and takes a proactive approach with the ability to develop practical and workable solutions.

About us 

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
 
Interview process 

Interviews will be held via MS Teams, between 10th-12th December, and will involved a short presentation.
 
How to apply

It’s quick and easy to apply for a role at the BHF. Just click through to our careers site to apply. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

Are you an experienced Project Manager with a background in managing projects in complex, data-driven environments? Have you worked for an organisation going through change and transformation?

We're thrilled to partner with a leading Charity in the medical research field, dedicated to advancing public health, to recruit a Senior Project Manager for an exciting 9-month fixed-term contract.

This is a unique opportunity to contribute to a high-impact organisation working in the Marketing Fundraising and Engagement Directorate. You'll be part of a supportive culture that values flexibility, personal development, and work-life balance.

The Contract

• Role: Senior Project Manager - Data, Insight & Performance
• Location: Stratford, London, with flexible options (1-2 days per week in-office)
• Contract: 9-month FTC
• Salary: £55,000 - £60,000 FTE

Benefits

• Flexible Working: Extensive remote options, reduced hours, compressed weeks, and job share opportunities.
• Annual Leave: 25 days + bank holidays, with the flexibility to observe alternative holidays or buy additional leave.
• Mental Health Support: Access to wellbeing services, counselling, and mental health resources for you and your family.
• Pension: Generous contributions, up to 12% depending on your level.
• Employer-paid life insurance and long-term illness cover.
• Family Insurance: Leave: Comprehensive parental support for various leave types.
• Employee Assistance Programme: Mental and physical health resources, including free counselling.
• Discounts & Savings: Access to discount portals for a range of retailers and services.
• Cycle to Work Scheme: Save on commuting costs with our environmentally friendly cycle scheme.
• Learning & Development: A suite of resources to support career progression.

About The Role

As the Senior Project Manager, you will play a critical role within the Data, Insight & Performance team, ensuring effective project planning and resource management to meet evolving business needs. This role will involve managing complex workloads and establishing new ways of working to optimise team performance.

Key Responsibilities

• Project Planning & Capacity Management: Lead planning and prioritisation processes to enable effective management of research and analysis needs.
• Progress Reporting: Track and report on team progress against the project plan.
• Stakeholder Coordination: Set up efficient workflows with internal teams and external stakeholders.
• Risk Management: Identify and mitigate project risks and resolve blockers.
• Team Upskilling: Support leadership in planning and roll out of a training programme to meet future business needs.
• Long-Term Planning: Oversee quarterly and annual planning for data and reporting needs.
• Communication: Coordinate communications and manage the communications plan for the team.
• Administrative Support: Schedule and coordinate meetings, workshops, and other team activities.

About you

• Project Management: Qualified in APM, Prince 2, Agile, or similar, with experience in project management, ideally within an Agile setting.
• Experience or familiarity with transformation programmes and projects.
• Experience in business process design and implementation.
• Background in collaborating with data and analytics teams preferred.
• Stakeholder Management: Skilled in engaging and influencing across complex, matrix-managed structures.
• Organisational Skills: Strong planning and prioritisation capabilities, adept at managing multiple tasks to meet challenging targets and deadlines.

If you're a proactive project manager with a background in large, complex organisations and a passion for data and insights, we'd love to hear from you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Early Intervention Administrator role requires an individual who is relational, hard-working, pro-active, and can use their initiative on a day-today basis. The role is central to TLG sustaining and achieving positive impact through TLG’s volunteer programmes and church partner network. Passionate about supporting vulnerable children and their families, the church and TLG’s vision, the post-holder will lead up, across and down within the organisation, so to ensure that key outcomes are achieved within stated deadlines

The successful candidate will be well-organised, collaborative and flexible in their approach to work. With strong customer-focus, he/she will support church partners and staff team members effectively, with an eye for detail and a personable approach. To support the ongoing growth in our church partnerships network, the post-holder will collaborate with team members to lead in the development and maintenance of the online platforms and processes surrounding the Early Intervention programme, and our CRM system. With a creative approach to work and a hunger for personal and professional development, this is a role for an ambitious administrator who thrives in a fast-paced working environment that requires creative problem-solving, focused on constantly improving ways to serve our partner churches and the children and families they support.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Initial Interview Date (Online): 9th December 2024

Final Interview Date (In Person): 12th December 2024

Closing Date: 4th December 

Salary: £36,500 FTE (£21,900 pro rata)

Location: Working from home (UK) with occasional attendance at events or meetings across the UK including attending meetings in London.

Closing Date: 1 December 2024

Hours: Part-Time (21 hours per week. Requirement to work outside of regular office hours occasionally, as required, with time off in lieu. We are happy to talk flexible working)

Contract Type: Fixed Term (12 months)

Reports to: Director of Operations

The Organisation

The Chartered Institute of Fundraising is the membership organisation for professional fundraisers in the UK.

Our values underpin all areas of our work and guide us in all we do:

• Passionate: taking pride in what we do and driven by success.
• Professional: championing and achieving high standards governed by professional integrity.
• Enabling: helping others and empowered to take ownership, find solutions, make decisions and collaborate.
• Enterprising: open to new solutions and committed to delivering where we already excel.
• Respectful: honest and fair, treating everyone with consideration and respect.

The Benefits

• Annual leave starting at 25 days per year, plus 9 Bank Holidays. We also close between Christmas and New Year which is additional time off
• Up to 7.5% employer contributions to our stakeholder pension scheme (after probation ends)
• Enhanced sick pay from day one
• Great work/life balance through flexible and remote-first working
• Support for your health and well-being with an Employee Assistance Programme
• Two days of paid leave annually to volunteer for a registered charity

About the role

The CIOF offers a diverse range of short courses, conferences, webinars, and leadership programmes for fundraisers at all stages of their careers, and we will continue to expand our offer in line with sector needs over time.

Extensive research and input from academics and practitioners has ensured that our suite of professional qualifications are well respected across the sector. We offer the highest quality of teaching from experts in the field and have over 1,800 graduates.

The Qualifications Manager plays a crucial role in ensuring that our qualifications will give fundraisers professional recognition, increased insight, and improved job prospects.

Job Purpose

• Supporting the Director of Operations and working alongside the Professional Development Manager, you will have responsibility for the management of all the Chartered Institute’s existing qualifications.
• You will be responsible for the academic integrity of qualification-related learning products, including responsibility for the assessment and external verification processes.
• You will also be responsible for project managing the rewrite of our Level 4 Certificate and Level 5 Diploma qualifications through a team of experienced tutors.
• You will scope the opportunity to deliver a Level 3 and Level 6 qualification for future release, offering modular options for students.
• In addition, you will contribute to our journey to achieving awarding status from Ofqual and work with the Executive Director of Change on the final stage of our chartered status, achieving the power to award Individual chartered status for fundraisers.

Key Accountabilities

• Provide support to potential, current, and future students including advising on suitable courses and qualifications, assessment, and options for their career path.
• Maintain excellent relationships with the Chief Examiner, External Examiner, and qualification tutors in relation to assignments or examinations.
• Attend the annual Exam Board (and qualification faculty training days) supporting the administration as appropriate.
• Be the key point of contact with external partners for the delivery of apprenticeships including Registered Training Providers, the Education and Skills Funding Agency (ESFA), Ofqual, and the Institute for Apprenticeships.
• Lead on the co-ordination of other continuing professional development activities ensuring alignment with Individual Membership grades.
• Coordinate the assessment and examination processes for all CIOF qualifications.
• Management of all qualification procedures including scheduling, moderation, internal verification, submissions, record keeping, tutor allocation, resubmissions, extensions, appeals, and withdrawals.
• Work with the Professional Development Manager to review the content of our qualifications, online learning, and short courses, ensuring that course materials and all documentation are updated as appropriate.
• In collaboration with the Membership Services Manager and Professional Development Manager, actively seek ways to improve, develop and maintain processes to ensure smooth and efficient procedures relating to professional development activities including but not exclusively to Short Courses, Qualifications, and other learning programmes, e.g. Future Leaders Programme.
• Provide day-to-day support and advice to students and the faculty.
• Provide consistent and effective communications regarding professional development products to key stakeholders.
• Development, management, and monitoring of the Professional Development budget.
• Support the working relationship with the CIOF Learning and Development Committee, and the European Fundraising Association.
• Cross-departmental interaction to ensure qualifications are promoted effectively across multiple channels, ensuring the Membership Services Hub are fully engaged with our products, including cross-promoting our CPD policy and the competence framework to members.
• Liaising with third-party technology suppliers to troubleshoot issues where necessary.
• Co-ordinate effective evaluation, monitoring, and reporting of all courses across the academy; including but not exclusively, to CIOF Qualifications.
• Work with the wider team to ensure approved tutors, trainers, and regional trainers are delivering content of the highest quality.
• Utilise feedback across all CIOF learning products and services to support continuous quality improvements.
• Ensure accurate input of relevant data (notes, actions, agreed plans with members and customers) into the CRM.
• Any other tasks as requested by the Director of Operations

Person Specification

Experience & Skills

• Experience in developing and managing qualifications in an education establishment.
• Experience in working with subject matter experts to maintain and develop learning content.
• Experience in faculty/speaker acquisition and dealing with senior-level people.
• Experience in topic development, research, and copywriting.
• Experience in designing competency frameworks and aligning them with professional development activities.
• Experience working in a customer-facing environment.
• Experience or demonstrable knowledge of the charity sector and/or fundraising, and/or professional associations.
• Experience in using communication systems (email, phone etc.).
• Experience in managing budgets and tracking income and expenditure.
• Experience in using MS Office applications and making the most of our CRM, including analysing reports to drive understanding of learner experience.
• Experience in using Learning Management Systems.
• A confident self-starter with strong organisational and planning skills.
• Strong communication and people skills.
• Effective written skills.

Attributes

• Flexibility and a desire to work in a cooperative, collaborative way with other individuals and teams within the organisation.
• Eye for detail and accuracy.
• Ability to prioritise workload, meet deadlines, and work on own initiative.
• Able to work under pressure with the ability to find solutions.
• Diplomatic, energetic and unflappable.
• Excellent customer service skills on the phone, in person, and writing.
• An understanding of and commitment to the values of the voluntary sector.
• Willingness to support and engage in ensuring the CIOF is a safe and inclusive place to work.

Reflecting Our Values

Honesty, transparency, and accountability: we will be straightforward and clear about the decisions we make and their impact, explaining our rationale and objectives, and seeking feedback and views from you.

Putting our members first: our work and priorities will be guided through consultation and engagement with our members to embed it in their needs and priorities and ensure it has their interests and values at heart.

Fair, and inclusive: we will proactively engage you to ensure our work supports all staff and is delivered in an inclusive way for all.

Respectful: of your views and listen to what you tell us. Not everyone has the same priorities, but all are deserving of respect and consideration.

Proud and ambitious of you, your work, and the difference you make.

If you would like to discuss access requirements or have any questions about the role, please contact us directly.

The Chartered Institute is proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as disabled people and individuals from Black, Asian, and Minority Ethnic communities.

Join our team as American Friends Fundraising Assistant, where you'll play a vital role in driving philanthropic support from our American donors. This is an exciting opportunity to be part of an international mission, grow our impact and support life-changing work.

About this job:

As an American Friends Fundraising Assistant, you will:

• Manage administration of donations, ensuring all donors are thanked promptly and personally for their donation.
• Support creative cultivation and excellent stewardship of American donors and prospects.
• Assist the team with travel arrangements, stationery orders, organising team meetings and a variety of logistical arrangements.
• Work with the Prospect Research team to identify American prospects.
• Coordinate fundraising materials for the team, including updating brochures and producing communication materials in collaboration with creative agencies where necessary.

About You:

With strong organisational skills and an ability to work on number of projects simultaneously you will be a skilled communicator able to connect with different audiences. A skilled researcher you will be proactive and able to work independently and have a good writing skills.

About Dogs Trust:

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

About the team:

Internationally, Dogs Trust has recently united with Worldwide Veterinary Service and Mission Rabies to champion dog welfare globally and take the decisive step forward in the fight against rabies, one of the deadliest zoonotic diseases in the world. Dogs Trust USA is a registered 501 c 3 with the IRS and has a small founding of US supporters.

Job Title: Hackney Service Engagement Lead 

Salary: £26,000 (FTE) Pro rata- £20,800

Working Hours: 28 hours per week

Contract: Fixed Term until 31st December 2025

Location: Hackney Borough Based with some home working

Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday (pro rata).

About us at the NCT

A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.

Our Hackney Parent Support project is commissioned by Hackney Council, to offer infant feeding support across the region in both community and hospital settings and parenting courses for families throughout the Hackney region. The support is delivered by staff and volunteer peer supporters.

We are seeking a capable Service Engagement Lead to manage, coordinate and support both the Infant feeding and Parenting course projects.  This role is split between being out in the community and working from home, it will include regular travel across the Hackney borough (expenses will be reimbursed).

About the Role

Working closely with the Hackney Parent Support team, you will be responsible for the service engagement and promotion of our community-based services across Hackney. Some of the key responsibilities of the role include:

· Line managing the paid peer supporters within the Hackney staff team.

· Coordinating and maintaining the active social media and Infant Feeding Services website.

· Advertising volunteering opportunities across varying platforms including social media and in person at local events.

· Provide clear guidance and information to potential volunteers on the roles, responsibilities and training requirements. 

· Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all support groups are accessible and inclusive.

· Ensure that data collection and feedback is collected in a timely manner in an inclusive way.

· Coordinate and deliver the Breast Pump Hire Service across the Borough.

· Build and maintain relationships with local organisations and the children’s and family hubs

You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.

Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
 
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires experience of giving breastmilk. The training can be undertaken within your working hours. There will also be training on the EPEC (Empowering Parents, Empowering Communities course) provided by South London and Maudsley NHS Foundation Trust.

The role is 28 hours per week, with the hours worked across the week between the core hours of 9-5, however, will include occasional evening and weekends. This is role is based out in the community within Hackney with some home working.

About you

· Can you work at pace and juggle a number of different priorities?

· Are you passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing?

· Do you want to join an amazing Charity that supports parents across the UK?

· Would you like to be part of an amazing team of passionate staff?

If so, please read the job description to find out more on the link here:
 
What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date: 11.59pm 05/12/2024
 
Interviews: Week beginning 09/12/2024.

Interview format: In person interviews, venue TBC. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.

Mercy Ships is at an exciting juncture. With two hospital ships delivering hope and healing in Africa, our UK office team is committed to engaging with new supporters – to double our fundraising income and significantly increase the number of incredible volunteers we recruit to serve on board. 

As part of our growth strategy, we are investing in our events programme across the Christian, Medical and Maritime audiences, and are looking for an experienced Events Manager to help us deliver in 2025. 

You will bring excellent organisational, planning, prioritisation and time management skills, and be able to inspire and coordinate both staff and volunteers (some of whom have served on our ships) in the process. 

The role will include coordinating everything from Major Donor dinners with our Royal International Patron, to organising our 80 strong volunteer team at the Big Church Festival, and corporate maritime conferences. 
 
This is a brand-new role reflecting our ambitions for growth. You will be part of a small, strong team and working closely with the Volunteer Team. 

We are looking for an eye for detail to ensure a high professional standard is maintained – often under pressure – and with budget experience of large (c£50-100,000) events, within a charity environment. 

Apply by 30 November.