Contract Manager Jobs
We are excited to be recruiting our first Executive Manager who will take responsibility for business and funding processes across the organisation, working closely with our existing Clinical Manager, staff and volunteer team and the board of trustees to capitalise on the organisation’s recent successes and support our growth and development.
About Share
Share Psychotherapy is one of the city’s major mental health charities. Established over fifty years ago, we offer medium- to long-term therapy at nominal fees to people on low incomes. We deliver high quality services offering a range of psychodynamic and creative therapies and modalities. Around 80% of our clients have annual incomes of less than £12k, and we are therefore working at the vital intersection of psychological distress and poverty in the city.
Having moved to our new city centre location in 2023 we are now well established in our new premises and ready to capitalise on the benefits the new premises and location offer to the organisation. This requires a dedicated business leader who can take care of the day to day running of the organisation as well as contribute significantly to the development of future strategy.
We work closely with other charities and the NHS to deliver for the Sheffield population, and we seek to expand the relationships we hold across the sector, to meet increasing demand on mental health services through collaboration.
The role
The Executive Manager is a new senior leadership role, leading on the organisations’ fundraising, partnership and service development and supporting the board in all aspects of organisational governance.
We are looking for someone who thrives in a varied role, bringing professionalism, collaborative style and leadership to the organisation. The role involves leadership in core areas, such as HR processes, charity governance, fundraising and oversight of client finance and building maintenance
Working closely with the Clinical Manager the postholder will ensure that the core functions of the organisation support and enhance the delivery of our clinical service. The role will manage a small office management / administrative team comprising both paid and voluntary staff.
This is currently a fixed term, part time role, which we seek to extent it into a full time and permanent role subject to secure additional and sustainable funding.
Job description
Service Development
- Develops links and partnerships with other organisations, representing Share and attending external meetings
- Identifies and pursues additional avenues of funding
- Completes funding bids for routine funding opportunities and manages relationships with funders from proposal submission to reporting
- Plays an active part in strategic and business planning with the board of trustees, setting stretching but achievable goals for the organisation.
- Manages and improves as and when required data collection processes, collating and analysing data to informing governance, fundraising and business planning
Governance and Compliance
- Provides support to the Chair of Trustees to ensure sound the governance of the organisation
- Delivers timely and reliable administrative support to the board of trustees, specifically around quarterly board meetings, AGMs and other governance matters
- Manages the organisational risk register, reporting regularly to trustees
- Leads on policy development, compliance and annual reporting cycles
- Maintains and updates HR processes and employment practices
- Working with the clinical manager to assess client experience and ensure a high level of customer/client satisfaction
Operations
- Leads on building management, health and safety and identifying and scheduling building maintenance work
- Oversees management of all elements of the operation of the building including, but not limited to, utilities usage and contracts, building access arrangements, security, first aid provision, fire alarm systems, lone working procedures, and relevant organisational insurances.
- Oversee maintenance and development of the website and IT systems
- Responsible for managing and developing all operational policies
HR
- Oversee and develop all HR policies and processes in consultation with the board of trustees
- Hold monthly performance and development check-ins with staff and volunteers as appropriate
- Provider leadership to the office management/administration team of both paid and voluntary roles
- Oversee the provision of compulsory trainings to all staff and volunteers at Share
- Hold responsibility for organisational compliance with recruitment and DBS legislation and practices
- Deliver strong safeguarding processes working closely with the Clinical Manager
- Lead recruitment processes
Finance
- Overview of payment processes including invoices, wages, and tax payments
- Manage monthly accounts working closely with the Treasurer, reporting regularly to the Board
- Developing budgets for funding bids and monitoring of expenditure
- Hold the organisation’s relationship with the independent examiner, undertaking the annual accounts process and Charity Commission reporting
- Be responsible for banking and bank signatory changes
Person Specification
We are committed at Share to providing a quality service to all our clients and volunteers. However, we know no one person ever meets all criteria fully. Therefore, please help us understand – through your CV and cover letter – which aspects you fully meet and have expertise in, which you meet partially, and which you think may need require support and on-the-job learning.
We are open to supporting an incoming Executive Manager to grow into the role.
Qualifications
- Educated to Degree level, or holds professional qualification relevant to the role (essential)
- Management, HR or Fundraising qualification (desirable)
Experience and knowledge
- Demonstrable experience of management roles at a senior level (essential), preferably in the mental health sector or charities
- Proven experience of fundraising from trusts and other grant making bodies leading to income growth (essential)
- Proven experience of partnership working with external organisations (essential)
- Experience of working in small organisations (essential)
- Experience of working with volunteers (essential)
- Experience of managing budgets, funding and finances (essential)
- Proven record in line management (essential)
- A strong interest in mental health issues and commitment to offering psychotherapy and wellbeing services (essential)
- Experience of building management, health and safety or operational compliance (desirable)
- Understanding of current HR requirements and national policy (desirable)
- Experience of working with, and reporting to, a Board of Trustees (desirable)
- Knowledge of the mental health and wider social service sector (desirable)
Skills
- A collaborative leader who values others and builds strong relationships (essential)
- Team leadership skills including managing other staff and/or volunteers on a day-to-day basis (essential)
- Ability to think creatively and strategically to drive forward development of the organisation (essential)
- Excellent communicator at all levels; able to represent Share and communicate its values and standards across networks (essential)
- Ability to manage and organise own time, caseload and professional development (essential)
- Commitment to developing self, others, and Share as a whole (essential)
- Competence in using IT to perform the role effectively (essential)
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dandelion Time’s pioneering nature-based therapy seeks to rebuild the confidence and self-belief of children and families impacted by trauma, enabling them to take the necessary steps to move forward. To support our expansion across Kent, we have an exciting opportunity to join our close knit and hugely supportive team as the Bid Manager. We have just launched our five-year plan and need an experienced, confident and collaborative individual who will be able to hit the ground running.
Reporting to the Director of Finance and supported by an experienced part-time Bid Writer you will be lead on the development and implementation of the income generation strategy for bids, primarily from Trusts and Foundations. Your focus will be to identify a diverse range of high value opportunities to build a pipeline of sustainable income.
To excel in this role you will demonstrate significant experience of researching and writing detailed and compelling proposals for trusts. You will have a proven track record of meeting and exceeding income targets, securing one-off or multi-year grants of five-figure sums or above and multi-year funding.
Your excellent communication skills will enable you to cultivate and manage relationships with key decision-makers, including the day-to-day management of both new and existing funders.
Please be aware that your cover letter will be assessed as part of your application and should clearly set out how and why you meet the person specification for this job.
What can we offer you?
At Dandelion Time we always strive to achieve a happy and healthy work-life balance for all. Where practicable we offer flexible working arrangements to allow you to work in a way that suits your individual lifestyle.
- Hybrid working and flexibility in work patterns
- 25 days annual leave plus bank holidays (pro rata for part time staff) with the opportunity to purchase additional annual leave
- Generous enhanced sick pay
- Excellent communication and technology processes
- Skilled, supportive, collaborative and caring colleagues
- Working in and with nature and animals at our rural based settings
- Opportunity to enjoy be actively involved in our beautiful sites
You will be based at our West Farleigh (Maidstone) site but will on occasion visit our other sites including Shadoxhurst (Ashford) and Shorne (Gravesend) and new ones as we grow. Please note that public transport is limited at all our sites so you will need your own transport.
Safeguarding
Dandelion Time is committed to a culture that safeguards and promotes the welfare of children and their families with robust recruitment procedures that deter and prevent people who are unsuitable to work with children from applying for or securing employment within the charity. All individuals working in any capacity at Dandelion Time will be subject to safeguarding checks in line with the statutory guidance Keeping Children Safe in Education. This will include a satisfactory enhanced Disclosure and Barring Service check against both the Adult and Child Barred List service. Evidence of ID, your right to work in the UK, your relevant qualifications, current address and satisfactory references are also a requirement.
Equality and Diversity
Dandelion Time is committed to creating a more inclusive organisation which benefits from a variety of perspectives and better reflects the communities we serve, to make smarter decisions and better support our families. We expect all our people to be accountable for equality, diversity and inclusion at Dandelion Time. It is only by working together in unity that we can ensure that everyone can perform at their best. We warmly welcome applications from all sectors of the community and from a diverse range of genders, backgrounds, ethnicities, sexual orientations and physical abilities.
As part of our Safer Recruitment procedures, we proactively remove bias by ensuring whenever possible, the recruiting panel only receive anonymised applications to complete the shortlisting process.
#trustandfoundations
#grants
#multi-yearfunding
Children should grow up in a safe and nurturing environment, to feel loved and free of fear
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 01 December 2024
Ref: 6897
We are looking for a Senior Programme Manager to join our Global Programmes Division to to oversee the quality management of programmes and related awards (grants & contracts) that are part of our Western and Central Africa programmes portfolio.
We are looking for a French speaker with strong experience in project and grant/contract management and of working with institutional donors such as FCDO, UN and multilateral agencies.
About the Team
The Programme Management Team, where the Senior Programme Manager (SPM) role sits, is part of the Programme Partnership department, which objective is to increase the quality of Save the Children's work through the design and delivery of impactful programmes and partnerships, strengthening the Movement, and empowering Country Offices (CO).
The Programme Management Team provides support to Save the Children country programmes in the quality management of programmes funded via Save the Children UK (SCUK). The team provides both a second-line quality assurance function, whilst aiming to strengthen the capacity of in-country teams in the effective management of SCUK's portfolio. The team operates as Save the Children UK's programmatic and geographic experts, providing advice and insight to the wider organisation on country contextual issues and maintaining strong relations with country and regional counterparts as well as our institutional, corporate and philanthropy donors.
About the role
The Senior Programme Manager (SPM) primary focus is to oversee the quality management of programmes and related awards (grants & contracts) that are part of a portfolio covering several COs or donors. The portfolio under the SPM's overall responsibility is a sub-set within our Western and Central Africa team.
This role involves both direct management of programmes and related awards implemented in specific country programmes or supported by particular corporate & philanthropy donor(s); and providing direction, support and technical advice to Programme Managers (PMs) working in the same portfolio sub-set. The SPM works with wide autonomy and decision-making capacity, both within their directly management portfolio as well as the portfolio sub-set, with regards to portfolio's risks, issues, and workload management.
Being responsible for several COs or corporate & philanthropy donors, the SPM plays a key role, and works very closely with the Programme Management Lead in the effective development and implementation of regional and partnership strategies; in identifying and addressing systemic risks and issues; in improving and creating new internal processes; and in ensuring the capacity building and professional development of PMs
In this role, you will:
Support to quality & impactful programming in Country Offices
- Develop strong a knowledge of in-country context and current issues, as well as of Save the Children's key programmatic themes and priorities, for the countries or programmes under their directly managed portfolio. Provide input to the Programme Management Lead and influencing SCUK funding strategies for the countries or programmes under their portfolio.
- Act as the point of reference within SCUK for any matter or question regarding the countries or programmes under their responsibility. Liaise with other SCUK teams on relevant areas of concern, particularly fostering close collaboration with staff in P&P, PQI, HD, Media and Communication and PAC.
- Contribute to the growth of COs funding portfolio and facilitate this is in line with their Country Strategic Plans (CSPs), by leading and working closely with the other teams in PP Strengthen and build capacities of CO staff, in coordination with the relevant SCI teams, particularly around quality programming and funding management and donor compliance.
- Develop a strong knowledge of donor's priorities and interests in the country(ies) under their responsibility. Develop and maintain relevant donor relationships, serving as the focal point for HQ-level donor staff, for the countries or programmes under their directly managed portfolio.
Lead business development, award management and donor compliance assurance
- Monitor and oversight of all SCUK-supported programmes for the countries or programmes under their directly managed portfolio, including identifying related risks and managing issues.
- Grant and contract management, from point of contract negotiation and signature, to quality assurance during implementation, and working with other SCUK departments to support reporting. Ensure awards in the portfolio are compliant with donor requirements and SC quality standards
- Provide support to COs in meeting key programme deliverables, as well as other donor expectations.
- Ensure relevant quality assurance processes are completed so that programmes are running effectively and on time.
- Identify new funding opportunities, as follow-on from existing awards and/or as part of the day-to-day interaction with donors. Provide input in or lead on bid management for SCUK institutional and non-institutional proposals
- Direct representation role with counterparts in SCUK, donor organisations, partner and NGO networks in relation to awards portfolio and pipeline.
Funding portfolio sub-set oversight
- Provide oversight, support and prioritisation for the management of the portfolio sub-set under their responsibility, acting as first point of senior advice and decision-making on complex issues, involving medium to low risk, brought forward by the PMs working in the same portfolio sub-set.
- Monitor risks and issues developments within the portfolio sub-set, making sure that the Programme Management Lead and PP senior management are aware and fully briefed of issues requiring major strategic decisions.
- Approve and sign-off opportunities and documents, as per delegated authority, within the portfolio sub-set.
- Provide input to the Programme Management Lead and ROs in resource mobilisation strategies for COs and donors within the portfolio sub-set, making sure that agreed priorities are implemented by PMs, as well as other teams, working in the portfolio sub-set.
- Monitor KPIs and other data related to programme and funding management, providing analysis to relevant stakeholders.
People management
- Provide effective and timely day-to-day support and manage workload for PMs working in the portfolio sub-set under the SPM's responsibility (‘work management'), as part of matrix management with the Programme Management Lead. Contribute to setting annual objectives and priorities and provide input in annual reviews.
About you
It is important that you have:
- Extensive experience in project and grant/contract management, with knowledge of institutional donor compliance requirements
- Extensive experience working with institutional donors such as FCDO, UN and multilateral agencies (e.g. UNICEF, OCHA, World Bank), particularly on proposal development and report writing.
- Experience in Payment by Result and/or Outcome based contracts an asset.
- Significant experience of working in the international aid sector, including in overseas roles, with practical experience and understanding of related contextual and operational issues. Good working knowledge of one or more countries supported by SCUK
- Strong working knowledge of international development/humanitarian issues.
- Significant financial processes and reporting skills
- Experience of establishing strong working relationships with colleagues from different organisations, functions, and cultures, often remotely.
- Ability to manage a complex and varied workload, in order to organise and prioritise multiple tasks efficiently, manage reactive and proactive work, and deliver tasks to tight deadlines.
- Proven analytical and problem-solving skills. Ability to identify and implement effective processes for achieving outcomes.
- Proven attention for detail and ability to effectively manage a high volume of data and information.
- Very strong team skills, with the ability to develop and maintain effective working relationships and collaborate both within and outside the team
- Fluent in French & English (Speaking & writing) is essential
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Home based working in the UK (occasional supported access to office spaces available nationwide, flexible working policy)
Fixed term for one year (with the possibility of extension)
About us
We are a collaborative, UK based network bringing our 30 years of experience working on the HIV response to the broader global health space. We contribute to a global movement of actors seeking to challenge the systemic causes of health inequity to end AIDS and ensure all people can realise their right to health and wellbeing. We give decision-makers the proof – and the push – they need to make informed and just decisions to help improve the lives of the millions of people around the world needing access to treatment, prevention, care and support services for HIV and other health conditions.
About the role
The Advocacy & Media Manager reports to the Co-Director of Advocacy and is responsible for leading STOPAIDS' advocacy on Global Health Institutions and the HIV Response, with a particular focus on resource mobilisation for the HIV response and the role of the UK government. They are also responsible for overseeing the development and execution of STOPAIDS' organisation-wide media strategy.
Benefits
We offer several key benefits, including:
- A 28-hour work week with no salary reduction, with options to spread the hours over 4 or 5 days.
- Home-based working with part-time access to an office space, home-working grants, and bill contributions.
- Flexible working hours.
- A 6% employer contribution to a group stakeholder pension scheme.
- Annual personal learning and development budgets.
- 20 days’ annual leave, plus an additional day for each year of service (excluding bank holidays).
For more information, please download the job description below.
To apply, please download and complete our application form below. CVs will not be accepted.
We reserve the right to close the advert early, should sufficient applications be received.
People living with or affected by HIV, from Black, Asian or minority ethnic (BAME) backgrounds or from other minoritized groups are particularly encouraged to apply.
STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity or expression, sex characteristics, HIV status, national origin, genetics, disability, or age.
We are open to considering applications for a part-time role that would require a job share.
Mannion Daniels work for an equitable, inclusive and sustainable world. We serve this mission through the provision of international consultancy in health, social justice and social development focusing on the world’s poorest and most vulnerable people.
We are looking to recruit an experienced Grants Manager to for an exciting civil society funding mechanism. The Grants Manager will need to have a background in health as they will be responsible for oversight of a portfolio of grants delivering immunization and health system strengthening programmes across different geographies. The Grants Manager will work collaboratively with technical colleagues based in-country to maximise results and minimise risk for a portfolio of projects. The Grant Manager will support the performance and develop the capabilities of grantees, and contribute to wider learning.
We are looking for a Grants Manager with either direct experience of working in the health sector in Pakistan or are fluent French speakers with experience of working in West and Central Africa. The Grants Manager provides a focal point to coordinate the technical, financial, and operational support to each grantee throughout the grant management process. In addition, the Grants Manager will support the design and delivery of technical assistance to organisations in specific thematic areas and countries.
This is a full time position that requires international travel. Flexible and hybrid working requests will be considered.
Change Manager
These are exciting times for the charity, with a focus on improvement and development to deliver the goals within the organisational strategy, we now have an excellent opportunity for a Change Manager to join a Business Strategy & Programmes team
Position: BSAP Change Manager
Location: Sidmouth, Devon – an Area of Outstanding Natural Beauty
Hours: Full-time, 37.5 hours per week
Salary: £46,025 per annum
Contract: Permanent
Closing Date: Tuesday 10 December 2024
The Role
As a Change Manager, you will play a key role in ensuring large-scale projects of strategic significance deliver the expected outcomes and benefits by focusing on the cultural and people side of change to mitigate impacts, increase employee engagement and drive adoption of solutions.
You will lead on developing change management strategy for assigned projects, which empower and prepare employees for changes to processes, systems, technology, policies and working practices
Working across the organisation you will deliver targeted engagement, specific to stakeholder needs, resulting in improved change capability and the successful delivery of strategically important outcomes.
Your main responsibilities will include:
Leading on developing change management strategy and plans for assigned projects of change, which supports organisational cultural change and the successful delivery of project outcomes.
Assessing the organisational or departmental change readiness and identifying and shaping appropriate interventions to improve preparedness, where needed.
Identifying and delivering critical change management activities to facilitate behavioural change that will lead to adoption of project outputs, increasing the likelihood of achieving the associated benefits.
Planning techniques and determining priorities to enable analysis and scheduling of change activities and requirements including the management of interdependencies.
Defining and measuring success metrics and monitoring change progress, including tracking, reporting and managing issues. Completing reporting tools and developing plans to remedy any delays in delivering the project outcomes and benefits.
Monitoring commitment of stakeholders and staff, ensuring the Project Manager and/or Sponsor are aware of any risks or issues relating to stakeholder engagement.
Influencing and motivating staff across the organisation, at all levels, including Executives and Senior Managers, in order to achieve successful change.
About You
You will have experience of:
Evidence of relevant continuing professional development.
Proven experience of working alongside senior managers in a change management role within complex, large-scale or cross-organisational change efforts.
Experience of creating and implementing new processes, resulting in an improvement.
Experience and knowledge of change management principles, methodologies and tools.
Practical experience of mentoring and training others in the use of change management methodologies.
Familiarity with project management approaches, tools and phases of the project lifecycle.
Exceptional communication skills – written and verbal, with the ability to adapt tone, format or content of communications to meet the needs of the audience.
Full valid driving licence.
Benefits include:
• Competitive pension
• Life assurance
• 31 days holiday (including Bank holidays), rising to 34 will each full year of service
• Wellbeing team
• Recorded Pilates and Yoga classes
• Long service awards
• Healthshield plan
• Free parking
• Subsidised restaurant and shop
About the Organisation
The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
“The sanctuary is a positive place to work with friendly staff and a wonderful charity. With amazing work throughout the world, once you join you never want to leave!”
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Change Programme Manager, Business Change Manager, Change Management, Project and Change, Service Change, Programme Manager, Programme Management, Project Manager, Project Management.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Title: Impact and Evaluation Manager
Reporting to: Chief Executive
Salary: £36,655 per annum
Location: London, SW17 9SH
Term: Permanent
Contract: Full-time but open to P/T candidates
Closing Date: 20th December 2024
Position Overview:
The Impact Evaluation Manager plays a critical role in driving Business Launchpad (BLP) and Tooting Works’ (TW) impact and financial goals by evaluating our efforts, securing funding, and reporting to stakeholders.
The Impact Evaluation Manager will lead on our ambition to have BLP become self-sustaining by securing grants from trusts and foundations. You’ll develop and implement robust monitoring, evaluation, and learning (MEL) frameworks, gather impactful data, and effectively communicate our successes to funders, partners, and the communities we serve.
The ideal candidate will be proactive, strategic, and deeply committed to fostering strong relationships with our young entrepreneurs, tenants, and partners, ensuring the outcomes and value of our work are clearly articulated and understood.
About Us:
Tooting Works is a business centre and community hub in Tooting Broadway, offering office space, co-working, event space, and more. For over 30 years, we have been providing affordable office space and supporting local businesses and organisations to grow.
Business Launchpad, a registered charity operating on-site, provides support and training for young entrepreneurs aged 16-30 from across London.
Responsibilities
Impact Strategy and Reporting
- Ensure that all reporting is aligned with both funders’ requirements and the organisation's broader impact goals, while preserving its independence and vision.
- Lead the design, review, and implementation of BLP’s impact framework and monitoring, evaluation, and learning (MEL) strategy, ensuring alignment with organisational goals.
- Provide support to both Business Launchpad (BLP) and Tooting Works (TW) by designing and delivering training on Monitoring and Evaluation (M&E) methods, ensuring teams across both organisations are equipped to confidently produce and apply evidence-based work
- Develop and oversee the implementation of monitoring tools and processes that provide actionable insights to drive data-informed decisions.
- Refine and update data collection tools, train and support team members in their effective use, and continuously evaluate and improve the tools and processes to enhance data accuracy and impact measurement.
- Ensure all programs have a well-constructed Theory of Change, including baseline surveys, KPIs, and robust impact evaluations.
- Oversee data processing and analysis using quantitative and qualitative methods to ensure accurate insights for impact evaluation and reporting.
- Provide regular and timely impact reports for the Executive Leadership Team (ELT), Board, and other key stakeholders.
- Work closely with the Marketing team to ensure accurate and up-to-date impact data, success stories, and insights are used for advocacy, PR, and communications.
- Provide line management for the Senior Programmes Coordinator (and other staff and volunteers as needed), ensuring they have clear objectives, their work is well-structured, they have opportunities for development, performance is proactively managed, and their well-being is supported.
Stakeholder Engagement and Advocacy
- Represent BLP in meetings with partners and external stakeholders, effectively communicating the outcomes and impact of our interventions.
- Stay informed of trends and opportunities in the youth enterprise and social impact sectors, ensuring BLP remains at the forefront of best practices.
- Support the fundraising process by supplying essential impact data and insights for proposals.
Capacity Building and Team Support
- Build the capacity of internal teams by providing training, resources, and support in data collection, monitoring, and evaluation.
- Ensure that delivery teams are equipped with the necessary tools and frameworks for effective impact reporting and monitoring.
- Foster a data-driven culture within BLP, ensuring staff understand and contribute to high-quality data management practices.
Community Impact and Research
- Conduct community research and needs assessments to better understand the challenges facing the youth and communities we serve.
- Provide advice and guidance to young entrepreneurs on how to measure and communicate the impact of their own businesses.
Systems Ownership and Integration
- Contribute to Business Launchpad’s impact-driven objectives by reinforcing the value of data in decision-making. Lead the use of our CRM (Salesforce) by introducing reporting dashboards and other tools to support data-informed decisions, knowledge management, network development, and upskilling team members.
- Support the procurement and management of contracts with external research, evaluation, and learning partners.
- Assist in the production of internal quarterly impact reports and Business Launchpad’s public Annual Report by analysing progress toward the charity’s strategic goals and proactively identifying any issues impacting performance.
- Lead the implementation of new data management systems and integration of existing systems to improve efficiency.
- Ensure best practices for data protection, ethical data management, and security are followed.
Skills and Qualifications
- Impact Evaluation and Data Management: Proven experience in implementing outcome measurement evaluations, with strong analytical skills and meticulous attention to detail.
- Stakeholder Engagement: Strong interpersonal skills and experience working with internal and external stakeholders, including funders and partners.
- Technical Proficiency: Advanced skills in Excel and familiarity with data management systems, CRM software, and tools for data analysis and reporting.
- Communication & Report Writing: Excellent verbal and written communication skills, with the ability to produce clear and comprehensive reports for various audiences.
- Leadership & Team Support: Experience building capacity within teams and fostering a data-driven culture.
- Project Management: Strong organisational skills with the ability to manage multiple projects and meet deadlines effectively.
- A degree in a relevant field (e.g., Social Sciences, Statistics, Economics, Public Policy, Development Studies, or a related discipline).
- Proven experience in impact assessment, evaluation, or related roles, preferably within the non-profit, public, or social impact sectors.
Additional Considerations
- Adaptability: Ability to thrive in a fast-paced environment and respond to emerging needs and opportunities within the organisation.
- Advocacy and Networking: A passion for advocating on behalf of young people and communities, with an understanding of the challenges facing youth in enterprise and business.
- Curiosity and Innovation: A curious and innovative mindset, with a drive to continuously improve impact measurement practices and stay ahead of sector trends.
About Rewards:
- 25 days’ annual leave plus bank holidays
- Personal annual training budget
- Employee assistance programme including counselling.
- Regular team socials throughout the year
- Generous sick pay allowance following probation.
- General eye test
- Well-being day (1 day per year)
- Volunteer day (1 day per year)
The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.
Pre-employment Checks
Any employment with Business Launchpad will be subject to the following checks prior to your start date:
- Satisfactory Disclosure and Barring Service (DBS) check
- Receipt of two satisfactory references
- Proof of eligibility to work in the UK.
Please email your CV and cover letter stating why you are interested in this role.
Please be aware that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.
Equal Opportunities Statement
We are an equal opportunity employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment without regard to their individual background or circumstances.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join the Cornwall Community Foundation as Fundraising Manager, based in Cornwall and able to attend the CCF office in Bodmin weekly.
Salary: £31,000-£34,000 FTE depending on experience
At the Cornwall Community Foundation, we want Cornwall and the Isles of Scilly to be a great place to live for everyone. Our mission is to raise sustainable funds from individuals and businesses and distribute them to community and grassroots non-profit organisations who are changing people’s lives across the county.
As Fundraising Manager you will be responsible for managing relationships with trust funds, including bid-writing, and supporting the stewardship of donors, including through our membership schemes. The suitable candidate will undertake a wide variety of duties and must have the ability to work to tight deadlines.
If you have a strong customer relationship or client management background – possibly from major donor fundraising, we want to hear from you. We offer a friendly environment to work in and you'll be joining a team who really are making a difference in Cornwall.
To apply for this post please read the application pack on our website.
Closing date Thursday 5th December 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good.
Purpose of the role:
- Delivering training to a variety of people from different sectors and backgrounds
- Designing, launching and maintaining eLearning modules
- Designing and organising trainings requested by clients and proactively launching new training programs
- Critically reviewing and improving our current processes for creating and delivering training internally
- Working across our Business Service team to support Business Engagement Managers with clients who have requested training
- Researching and proposing new training ideas based on events, market trends or client feedback
- Being the leader on training in Business Services, providing insights, support and ideas to the wider team
To apply:
- Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
- Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.
Details:
- Salary: £30,900 per annum (pro-rated for part-time hours).
- Contract Type: Permanent
- Hours: Full-time – 37.5 hours per week (part-time may be considered).
- Location: Unseen’s head office in Bristol – Hybrid approach with some working from home days. A degree of flexibility will be required. Includes regular travel to Unseen’s Head Office in Bristol and to client offices across the UK.
The deadline for applications is 1 December 2024.
Interviews will likely be held during the week of the 9 December 2024.
As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.
Any questions, please contact jobs @ unseenuk. org.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the BSAVA:
The BSAVA is a professional membership association which exists to pioneer a sustainable future for our members and the wider profession. With a membership of more than 10,000 veterinary surgeons, vet nurses and students, we rely on over 300 volunteers to help us achieve our mission. Volunteers provide an essential connection to subject matter expertise as well as to the members who benefit from the products and services we develop to help them thrive as professionals. Each year BSAVA volunteers work with us to continuously improve and innovate the numerous education courses, events, and publications we deliver to help them and their peers succeed.
The role:
The British Small Animal Veterinary Association (BSAVA), based near Gloucester with hybrid working, has a fantastic opportunity for an experienced Volunteers Manager to lead a progressive and inclusive volunteer culture within BSAVA. This role is central to ensuring best practices in volunteer management and enhancing the volunteer experience. The ideal candidate will bring expertise in volunteer management, an understanding of equity, diversity, and inclusion (EDI), and the ability to inspire a thriving volunteer community that supports BSAVA's values and strategic goals.
If you are a proactive, empathetic, and organised individual with a passion for volunteer management and a desire to make a difference in the veterinary profession, we would love to hear from you.
Skills and experience:
The successful candidate will have an HR qualification or equivalent experience and be able to demonstrate experience of managing volunteers either through projects or committees.
We are looking for excellent communication and interpersonal skills, and able to manage competing priorities. The individual must be empathetic and able to engage a diverse range of people, not only inspiring them but motivating them to want to get involved. Experience of community building, either online or in person would be of benefit. The right person will be flexible and take a non-judgemental, solution orientated approach.
Other essential skills include:
· Excellent IT skills including Microsoft Office
· The ability to work proactively, using your own initiative to accomplish a variety of tasks
· A flexible approach to work
· High attention to detail
· Exceptional organisational and time management skills
· The ability to work effectively within a team
This post reports to the CEO.
We offer:
· Generous employer pension contributions starting at 7% and increasing to 10% with length of service
· Holiday starting at 25 days (plus bank holidays) rising by 1 day each year up to 28 days, plus a further entitlement of an additional one day every 5 years of service.
· Bupa dental plan.
· Enhanced pay for maternity, paternity, adoption and other family-related leave.
· Life assurance of 3 x annual salary.
· Support for hybrid working for our employees, meaning you can work at home for up to two days a week and we also have a comprehensive Flexible Working Policy.
· Access to a free legal helpline where you can ask our specialist lawyers for legal advice on an array of topics.
· Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and a network of mental health first aiders. Plus, enhanced Company sick pay, access to private medical insurance upon completion of 12 months’ service, occupational health service and annual flu vaccinations.
· Training and development.
· Free onsite parking, and for those who wish to cycle, we offer a cycle to work scheme which provides a discounted purchase of a bicycle and accessories for healthy, low carbon travel.
· Last but by no means least, we have regular social activities and events for those who wish to join!
And we are:
Community friendly – offering paid leave to volunteer for a charity or not for profit organisation.
Committed to supporting sustainability in our work and in the veterinary profession. The Association has completed a certified carbon audit and has been awarded Silver accreditation with Investors in the Environment.
So, if you are bold and innovative, strive for excellence whilst taking ownership and accountability of your work, show passion for what you do and work effectively in a team – then you’ll be a great fit for the Association, and we would love to hear from you.
The client requests no contact from agencies or media sales.
Team: Capital Estates & Facilities
Location: Remote
Work pattern: Mon-Fri, 7 hours per day
Salary: Up to £76,958 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Associate Director of Capital, Estates and Facilities:
- Lead the development and implementation of a Trust Board-approved Estates Strategy to ensure optimal property management
- Deliver substantial cost savings through in-house and outsourced service strategies
- Oversee capital development, environmental sustainability initiatives, and compliance with health and safety standards
- Manage logistics, fleet, and supply chain, ensuring efficient and cost-effective services across the charity
- Provide strategic oversight of the legal function and maintain a high standard of governance and compliance. Provide leadership across the directorate and line management to the senior team
- Work in partnership with outsourced providers and monitor an internal auditing procedure to measure the performance
About the Capital Estates & Facilities team:
In this role, you will lead a dedicated team including:
- Head of Legal Operations, Head of Property & Construction, Resources Manager
- People: Direct reports – 4; total team size – 28
- Financial Accountability: Revenue budget of £7m annually; Capital Programme of approximately £30m (phased £10m per year over three years)
What we’re looking for in our Associate Director of Capital, Estates and Facilities:
- An experienced, qualified Estates & Facilities Management professional with:
- Proven experience at a senior management level in a large, complex organisation, demonstrating strategic and operational leadership
- Strong background in contract negotiation, estates management, and compliance in facilities
- Knowledge of large service contracts, experience of successful contract negotiation and long-term contract management
- Specialist knowledge regarding compliance issues in estates, fleet and facilities
- Experience in capital planning and development with an ability to lead significant change management projects
- Expertise in environmental management, health and safety, and budget oversight.
- First degree or equivalent professional award in appropriate Estates and Facilities Management
You will also demonstrate:
- Leadership qualities with the ability to influence and inspire a diverse team
- Strong analytical skills and project management expertise
- Excellent communication and negotiation skills, fostering positive relationships
- Ability to challenge, confront and turn around any adverse performance
- Confidence to advise Senior Leadership Team and Board of Trustees
- Full UK driving license
What we can offer you:
- range of health benefits
- 25 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more
Application closing date: 5th December 2024
Virtual interview date: w/c 16th December 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Video screening
3. Virtual interview
4. Final interview
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
An exciting opportunity has arisen for a Service Manager to join a fantastic charity, who provide hope and a sense of purpose, through the provision of Carers, Advocacy, Wellbeing, Counselling and Volunteering Services.
Salary: £34627.98
Location: Staffordshire County
As Service Manager you will manage and lead the operations of Staffordshire Together for Carers - All Age Carers Service. The post holder will undertake distinct project management duties such as staff management, monitoring performance/quality, reporting, implementing policy/process and stakeholder management.
Key responsibilities include:
- Being responsible for overall performance of contracts, quality delivery and achievement of outcomes
- Jointly with the Community Development & Partnership Officer, develop and maintain relationships/referral pathways with key stakeholders with the express aim of raising awareness of caring and identifying hidden Carers within a whole system approach
- To act as the local point of contact with commissioners, developing and maintaining relationships and preparing for and delivering performance reports/updates at contract review meetings
- Responsible for managing the relationship with and performance of subcontracted/funded partners including holding contract review meetings and addressing any issues and or development needs, ensuring any arrangement continues to meet the needs of Carers
- Responsible for managing expenditure against annual operational budgets
- Provide team meeting facilitation, line management, supervision and support to direct reports
The successful candidate will have a minimum two years’ experience of managing a service, including staff management, supervision and support and being responsible for and working in partnership to meet contractual obligations. Experience of evaluating delivery,
monitoring/ analysing performance, creating reports and managing relationships with commissioners and managing budgets is key. A good working knowledge of social care and health, particularly as it relates to working with Carers and adults is crucial, as is knowledge of legislation relevant to Carers.
If you’re looking to join a well-established and impactful charity who provide a range of services that support vulnerable adults and young people, then please do get in touch ASAP!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Your new company
A well established, dynamic, innovative, and forward-thinking consultancy that has a rich history and proven track record specialising in turning construction dreams into reality. They have vast experience of providing a full range of design, engineering and consultancy services to the built environment across a variety of sectors and pride themselves on delivering exceptional results. As a leading Top 50 consultancy, they offer exposure to top-tier professionals and innovation, including dedication to creating a positive work environment to support personal career goals, including acknowledgement by 'our Investors in People' accreditation since 1995. They promote a merit-based system, allowing individuals to reach their potential without limitations and promote a balanced work-life culture.
Your new role
Prepare Specifications, Employers Requirements/design briefs, and preliminary documents.Prepare tender documentation, analyse tender returns, and report on tenders.Compile Building Contracts and Development Agreements.Assist with Contract Administration, including quality control site inspections and reporting.Chair meetings and prepare minutes and records.Undertake interim valuation procedures and agree on Final Accounts, including assessing Extensions of Time and Loss and Expense Claims.Conduct end-of-defects inspections and reporting.Perform other duties related to Project Management and Employer's Agent roles.
What you'll need to succeed Degree in Building Surveying or Project Management or equivalent.Professional Development: Working towards chartership status with RICS or equivalent.Personal Attributes: Enthusiastic, proactive, flexible, and adaptive.Leadership: Demonstrate strong leadership qualities.Team Player: Work effectively within a team.
Self-Motivated: Show initiative and drive.
Ambitious: Desire to progress within the organisation.
Management: Ability to meet deadlines and prioritise workload.
What you'll get in returnFlexible working policy.Annual leave options: sell, buy, and carry-over.Health Insurance: Health Shield cash plan.Long service award.Incentive scheme.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Rachel Knight on 07488 312618 now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Housing Rights Manager
Work Pattern: 35 hours a week, full time
Contract: 24 month contract subject to successful probation period, with possibility of extension subject to funding
Salary: £37,941 per annum (inclusive of London Weighting)
Location: Camden & Hackney Outreach
About CARIS Families
CARIS Families is a small, frontline charity that supports families who are homeless and living in overcrowded multi-occupant hostels in the London Boroughs of Hackney and Camden. Life in temporary accommodation hostels entrenches children and their parents in poverty and disadvantage. Families suffer from acute overcrowding, inadequate basic facilities and a permanent sense of unsafety. The nature of hostel life isolates people from their support networks, decimates their physical and mental health and becomes an adverse life experience in itself for families already suffering the trauma of having become homeless.
CARIS Families exists to provide early intervention to mitigate the worst effects of hostel life and homelessness for children and parents in our four target hostels. We do this by providing hands-on play, learning and social activities to help children meet their potential, improve families’ wellbeing and build their support network. We provide a holistic family support service that case-works with each family individually to reduce financial and other pressures on them as they wait for a permanent home. We also use our data and learned experiences about temporary accommodation to join campaigns for reform to temporary accommodation policy and practice, both locally and nationally.
We have just received funding to employ a dedicated Housing Rights Manager for the next two years. This is an exciting addition to our team, as it will be our first staff member dedicated to helping our homeless families with their housing case. The housing system is notoriously opaque: families tell us it can be a hopeless minefield to navigate independently and that they often can’t access meaningful help with it, resulting in years-long hostel stays. Our Housing Rights Manager will step into the gap and work with families on an individual basis to gain the information and support they need to progress their housing case and expedite their move-on into a suitable home.
About the role
Our Housing Rights Manager will be a key member of our Family Support Service. They will manage a weekly drop-in clinic from within the hostels where they will assess new housing cases and develop a support plan with families. They will manage a full housing caseload of housing support work, collaborating with relevant local groups, local authority partners and law centres to progress families’ housing cases. They will learn from the barriers families tell us they face, develop CARIS Families’ housing advice service in response and use these learnings to contribute to campaigns for reform to temporary accommodation practices and policies locally and nationally.
In their first year, the Housing Rights Manager will work in partnership with housing solicitors at Shelter to write a Housing Information and Rights handbook tailored to the processes of our target boroughs. The handbook will aim to demystify the temporary accommodation system in our two boroughs, explain residents’ legal rights and help them understand their options. It will form a key part of the support we can offer and allow us to reach many more families in hostels than our small staff team can individually casework with.
This is an exciting opportunity to join a committed staff team of just 5, working in a person-centred and community-minded way to make a real difference to families on the frontline of inner-London’s housing crisis.
The Benefits
- Salary of £37,941 (full-time, 35 hours a week.)
- Hybrid working can be negotiated around core frontline delivery hours
- 25 days’ annual leave, plus Christmas week closure and bank holidays (pro rata)
- 6% employer pension contribution
- Ongoing learning and development opportunities
- Being part of a dedicated, supportive and inclusive team
Please complete the accompanying application form and return by Friday 14th December 2024 at 6pm.
INTERESTED?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who have lived experience of the impact of homelessness and/or temporary accommodation policy and practice.
Please note that this post is subject to an enhanced vetting and barring check.
No agencies please.
Salary: £36,500 FTE (£21,900 pro rata)
Location: Working from home (UK) with occasional attendance at events or meetings across the UK including attending meetings in London.
Closing Date: 1 December 2024
Hours: Part-Time (21 hours per week. Requirement to work outside of regular office hours occasionally, as required, with time off in lieu. We are happy to talk flexible working)
Contract Type: Fixed Term (12 months)
Reports to: Director of Operations
The Organisation
The Chartered Institute of Fundraising is the membership organisation for professional fundraisers in the UK.
Our values underpin all areas of our work and guide us in all we do:
- Passionate: taking pride in what we do and driven by success.
- Professional: championing and achieving high standards governed by professional integrity.
- Enabling: helping others and empowered to take ownership, find solutions, make decisions and collaborate.
- Enterprising: open to new solutions and committed to delivering where we already excel.
- Respectful: honest and fair, treating everyone with consideration and respect.
The Benefits
- Annual leave starting at 25 days per year, plus 9 Bank Holidays. We also close between Christmas and New Year which is additional time off
- Up to 7.5% employer contributions to our stakeholder pension scheme (after probation ends)
- Enhanced sick pay from day one
- Great work/life balance through flexible and remote-first working
- Support for your health and well-being with an Employee Assistance Programme
- Two days of paid leave annually to volunteer for a registered charity
About the role
The CIOF offers a diverse range of short courses, conferences, webinars, and leadership programmes for fundraisers at all stages of their careers, and we will continue to expand our offer in line with sector needs over time.
Extensive research and input from academics and practitioners has ensured that our suite of professional qualifications are well respected across the sector. We offer the highest quality of teaching from experts in the field and have over 1,800 graduates.
The Qualifications Manager plays a crucial role in ensuring that our qualifications will give fundraisers professional recognition, increased insight, and improved job prospects.
Job Purpose
- Supporting the Director of Operations and working alongside the Professional Development Manager, you will have responsibility for the management of all the Chartered Institute’s existing qualifications.
- You will be responsible for the academic integrity of qualification-related learning products, including responsibility for the assessment and external verification processes.
- You will also be responsible for project managing the rewrite of our Level 4 Certificate and Level 5 Diploma qualifications through a team of experienced tutors.
- You will scope the opportunity to deliver a Level 3 and Level 6 qualification for future release, offering modular options for students.
- In addition, you will contribute to our journey to achieving awarding status from Ofqual and work with the Executive Director of Change on the final stage of our chartered status, achieving the power to award Individual chartered status for fundraisers.
Key Accountabilities
- Provide support to potential, current, and future students including advising on suitable courses and qualifications, assessment, and options for their career path.
- Maintain excellent relationships with the Chief Examiner, External Examiner, and qualification tutors in relation to assignments or examinations.
- Attend the annual Exam Board (and qualification faculty training days) supporting the administration as appropriate.
- Be the key point of contact with external partners for the delivery of apprenticeships including Registered Training Providers, the Education and Skills Funding Agency (ESFA), Ofqual, and the Institute for Apprenticeships.
- Lead on the co-ordination of other continuing professional development activities ensuring alignment with Individual Membership grades.
- Coordinate the assessment and examination processes for all CIOF qualifications.
- Management of all qualification procedures including scheduling, moderation, internal verification, submissions, record keeping, tutor allocation, resubmissions, extensions, appeals, and withdrawals.
- Work with the Professional Development Manager to review the content of our qualifications, online learning, and short courses, ensuring that course materials and all documentation are updated as appropriate.
- In collaboration with the Membership Services Manager and Professional Development Manager, actively seek ways to improve, develop and maintain processes to ensure smooth and efficient procedures relating to professional development activities including but not exclusively to Short Courses, Qualifications, and other learning programmes, e.g. Future Leaders Programme.
- Provide day-to-day support and advice to students and the faculty.
- Provide consistent and effective communications regarding professional development products to key stakeholders.
- Development, management, and monitoring of the Professional Development budget.
- Support the working relationship with the CIOF Learning and Development Committee, and the European Fundraising Association.
- Cross-departmental interaction to ensure qualifications are promoted effectively across multiple channels, ensuring the Membership Services Hub are fully engaged with our products, including cross-promoting our CPD policy and the competence framework to members.
- Liaising with third-party technology suppliers to troubleshoot issues where necessary.
- Co-ordinate effective evaluation, monitoring, and reporting of all courses across the academy; including but not exclusively, to CIOF Qualifications.
- Work with the wider team to ensure approved tutors, trainers, and regional trainers are delivering content of the highest quality.
- Utilise feedback across all CIOF learning products and services to support continuous quality improvements.
- Ensure accurate input of relevant data (notes, actions, agreed plans with members and customers) into the CRM.
- Any other tasks as requested by the Director of Operations
Person Specification
Experience & Skills
- Experience in developing and managing qualifications in an education establishment.
- Experience in working with subject matter experts to maintain and develop learning content.
- Experience in faculty/speaker acquisition and dealing with senior-level people.
- Experience in topic development, research, and copywriting.
- Experience in designing competency frameworks and aligning them with professional development activities.
- Experience working in a customer-facing environment.
- Experience or demonstrable knowledge of the charity sector and/or fundraising, and/or professional associations.
- Experience in using communication systems (email, phone etc.).
- Experience in managing budgets and tracking income and expenditure.
- Experience in using MS Office applications and making the most of our CRM, including analysing reports to drive understanding of learner experience.
- Experience in using Learning Management Systems.
- A confident self-starter with strong organisational and planning skills.
- Strong communication and people skills.
- Effective written skills.
Attributes
- Flexibility and a desire to work in a cooperative, collaborative way with other individuals and teams within the organisation.
- Eye for detail and accuracy.
- Ability to prioritise workload, meet deadlines, and work on own initiative.
- Able to work under pressure with the ability to find solutions.
- Diplomatic, energetic and unflappable.
- Excellent customer service skills on the phone, in person, and writing.
- An understanding of and commitment to the values of the voluntary sector.
- Willingness to support and engage in ensuring the CIOF is a safe and inclusive place to work.
Reflecting Our Values
Honesty, transparency, and accountability: we will be straightforward and clear about the decisions we make and their impact, explaining our rationale and objectives, and seeking feedback and views from you.
Putting our members first: our work and priorities will be guided through consultation and engagement with our members to embed it in their needs and priorities and ensure it has their interests and values at heart.
Fair, and inclusive: we will proactively engage you to ensure our work supports all staff and is delivered in an inclusive way for all.
Respectful: of your views and listen to what you tell us. Not everyone has the same priorities, but all are deserving of respect and consideration.
Proud and ambitious of you, your work, and the difference you make.
If you would like to discuss access requirements or have any questions about the role, please contact us directly.
The Chartered Institute is proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as disabled people and individuals from Black, Asian, and Minority Ethnic communities.
The client requests no contact from agencies or media sales.