Contract Manager Jobs

Humane Society International/UK (HSI/UK) is part of Humane Society International, a global animal protection organisation striving for a better future for animals through advocacy, education, and hands-on programmes. In the UK, we are an effective voice for animals running campaigns in wildlife protection, the fur trade, and farmed animal welfare, backed by hundreds of thousands of supporters across the country. A small but effective team, HSI/UK has big ambitions to create further positive change for animals both here in the UK and around the world.

About the position

Responsible strategic leadership and effective delivery of HSI/UK’s public affairs advocacy, this role is an exciting opportunity to create lasting change at scale. The role will be responsible for delivering public affairs components of all of HSI/UK's priority campaigns, including bans on imports of hunting trophies and fur, a ban on the use of farrowing crates for pigs, and adoption of plant-forward policies in public sector procurement. The role will also identify new and reactive opportunities to improve public policy for animal protection in the UK.

If you are results-oriented, persuasive, organised and have strong proven experience as a public affairs professional then we would like to hear from you.

Key areas of responsibility

• Undertake strategic policy analyses, and develop evidence-led policy positions, briefings, and statements, to support the effective delivery of HSI’s UK campaigns to political audiences;
• Work with campaigns teams to deliver timely dissemination of HSI/UK’s briefing and policy outputs to targeted policy and political stakeholders, including through Parliamentary meetings and events;
• Monitor the national policy and political landscape, including parliamentary inquiries, consultations, written and oral questions, party political policy positions and government announcements, in order to recommend and draft responses;
• Work with HSI/UK's legal advisors to analyse draft legislation pertinent to HSI/UK’s campaigns, crafting proposed amendments and coordinating interventions to secure the most robust and enforceable animal welfare laws;
• Manage, and ensure team-wide effective use of, HSI/UK’s political monitoring tools and database, to inform political stakeholder relationship development and management;
• Create stakeholder maps and relationship development strategies for key policy-making stakeholders for each of HSI/UK’s priority campaigns, to strengthen HSI/UK’s influence and reputation in the civil service, government, and parliament;
• Respond to public affairs and policy inquiries from the public, supporters, and the media;
• Report regularly on progress against agreed public affairs goals and metrics.

About you

Our successful candidate will be a confident, articulate and positive with a proven track in leveraging positive change the the public affairs/policy space. A proactive self-starter, you will have demonstrable experience of managing and developing strong, focused and ambitious teams, and a solution-focused approach to overcoming obstacles. You will have experience of building strong, trust-based, strategic relationships with political and policy stakeholders in order to deliver agreed goals, and you will ideally bring a network of positive relationships with you. You will have ambition and drive for creating positive change for animal welfare; a willingness to constantly learn and develop the most impactful, cost-effective, audience-tailored advocacy to politicians and policy-makers; and your work will be solidly underpinned by regular evaluation of progress and impact with a view to further improving strategies.

We are searching for an experienced public affairs professional to make a difference and be part of our sucessful and friendly team. If that’s you, please get in touch!

To apply

You must have an existing right to work in the UK, and you must reside in the UK, to be considered for this role. Please submit your CV and a covering letter via the CharityJob website by 5pm Sunday 15th December. Note: Our policy is to offer a fixed one year contract to start with a view to convert to a permanent contract in year two.

PR and Communications Manager

• North, West or South London centre (hybrid considered with at 
   least three days a week office-based)
• Full time
• Permanent 
• £29,000-£34,000

Interviews for this role will take place on Tuesday 10th and Wednesday 11th December. We ask that all candidates keep these dates available for virtual interviews.  

About Smart Works   

Smart Works is a UK charity that exists to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job. The Smart Works community brings this mission to life, working together to support and empower women in their professional pursuits. 

We’re dynamic, high profile and fast-growing. Powered by volunteers, the Smart Works service is delivered in 11 centres across the UK. Since 2013, Smart Works has helped over 40,000 women, and we’re on track to support 10,000 women this year alone. After visiting Smart Works, two thirds of clients secure a job within a month.  It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre. Find out more on our website. 
 

About the role 
 

We are seeking a PR and Communications Manager to join our ambitious team. We know that incredible work goes on behind the scenes at Smart Works, and that what we do meaningfully helps to change the lives of thousands of women every year. But we need you to help us shout from the rooftops about our service and impact, actively seeking media opportunities and press coverage, to increase our public profile. Your work will make a real difference – spreading the Smart Works message not only to the women we exist to support, but fundraisers, referral partners, volunteers and the public too.  

Duties and responsibilities

1. You will amplify and lead existing integrated campaigns, including the Smart Works Unemployment Index, International Women’s Day and International Day of the Girl. With the support of the Digital Marketing Manager, Graphic Design Manager and Digital Communications Manager, you’ll ensure our campaigns are widely noticed and talked about, in the press, online and local community.
2. You will develop and manage media opportunities (proactive and reactive), including owning our press office, writing and distributing press releases, building relationships with journalists, tracking coverage, and briefing spokespeople. 
3. You will lead and develop our Client Champions programme and case studies, ensuring the client remains central to the charity’s external voice, proactively seeking opportunities to tell their stories to encourage support/donations from external communities, and managing any nationwide communication moments/events.
4. You will support our engagement with Patrons and Ambassadors, managing relationships where appropriate and seeking new advocates who can authentically help tell our story, to reach more people. 
5. You will lead the coordination of our internal communications calendar and reporting, working with internal stakeholders across Partnerships, Operations and our local centres to ensure that key moments are recognised, with support at a national level where appropriate.
6. You will support with other team tasks, such as social media scheduling and content creation.

If you have a solid understanding and experience of PR and campaign work, this is an incredible opportunity to use your expertise to change women’s lives.

The successful candidate will report to our Director of Communications and Marketing. The role has no line management responsibility but will work closely with colleagues – including our Digital Marketing Manager, Digital Communications Manager and Graphic Design Manager – so you should be used to collaborating with others, in a dynamic environment.  
 

 

Personal specification 

Essential Criteria 

• Proven experience in a PR, communications, or similar role, ideally within the charity.
• Demonstrable success in securing media coverage, developing and delivering PR plans, managing relationships, and working with ambassadors.
• Outstanding writing, editing and proofreading skills with excellent attention to detail, including when working with limited resource and/or under pressure.
• Ability to craft compelling stories, press releases and pitches.
• Strong relationship-building skills with the ability to engage and influence stakeholders at all levels.
• Excellent organisational skills with the ability to manage and take responsibility for own workload, handle multiple priorities and to work independently.
• Both strategic and operational thinker. 
• Excellent, proven project management and planning skills. 
• Creative and proactive approach to problem-solving.
• Friendly and approachable, can work independently and as part of a team.
• Passionate about the Smart Works mission and our values, with a commitment to our EDI strategy.

Benefits, terms and conditions

• North, West or South London centre (hybrid considered with at least three days a week office-based).
• Full time, 9am-5pm.
• Permanent.

• Salary of £29,000-£34,000, depending on experience. 
• 25 days annual leave, plus bank holidays.
• Company pension. 
• Positive, supportive working environment with opportunities for practical training and progression.
• Free/discounted access at selected Smart Works sales, events and pop-up shops. 
• All successful applicants must provide two satisfactory references and complete a Basic DBS check.

How to apply 

Please use the portal on our website to submit your CV and cover letter by midday on Friday 6th December. Your cover letter should address the following questions:

1. Why do you want to work for Smart Works?
2. What specific PR experience and skills do you have that makes you well suited to the role? 
3. In your opinion, what is the biggest challenge in the current PR and communications space? 

Closing date for applications
 midday Friday 6 December

Notification of interview
Shortlisted applicants will be notified no later than 5.30pm Friday 6 December

Interviews

First round interviews will be held virtually on Tuesday 10 December. The timings for these are:

• 8.30am – 9.25 am
• 9.30am – 10.25am
• 10.30am – 11.25am
• 11.30am – 12.25pm
• 12.30pm – 1.25pm

Second round interviews will be a chance to meet the team virtually on Wednesday 11 December. The timings for these are:

• 8.45am – 9.30am
• 9.30am-10.15am

For the first-round interview, you will be asked to discuss your response to the following: 

We want Smart Works to become a household name, and the go-to charity when media want to speak to a charity for comments on women’s unemployment. From what you know about our work (including the Smart Works Unemployment Index), how would you go about making this happen in time for International Women’s Day in March 2025? 

You’ll have ten minutes in total (including time for any questions). We’re happy to hear this response verbally or you’re welcome to put together a short PowerPoint presentation – what we’re interested in is how you would approach the hurdle and what steps you would take to reach the end target. 

If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact the recruitment team about submitting an application (see job pack for contact details).

 At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).

Smart Works promotes equity, diversity, and inclusion in our workplace. We particularly welcome applications from black, Asian and minority ethnic candidates, disabled candidates, and candidates with lived experience of unemployment as we would like to increase the representation of these groups at Smart Works.

About Outward

Everything we do at Outward is about promoting the choice and independence of vulnerable people to have genuine control over their lives, play an active role in the community and develop as individuals. We strive to provide innovative and responsive housing and support services that promote choice and independence for people with a variety of needs including; young people, adults with mental health support needs, learning disabilities, autism and older people.

We are recruiting for an enthusiastic, motivated and committed Deputy Manager, with experience of working with adults with a learning disability/autism and complex needs to join Outward.

This is an exciting opportunity to utilise your skills to support the Team manager in coaching and mentoring the staff team, and also embedding high standards in the running of the service. The successful candidate will be working alongside frontline staff to support the skills building needed to increase the independence of people with autism and/or learning disabilities and behaviours of concern. Responding to the Transforming Care agenda this service is providing a real opportunity for people to thrive and enjoy a good quality of life, as active and valued members of their community.

Outward’s autism and PBS specialist services have a strong reputation across London, where we support people to live full and active lives, with support designed around the person’s personal ambitions and choices. PBS training will be provided to develop the successful candidate into a PBS coach, and you will be working closely with our Positive Behaviour Lead to create a culture that promotes Positive Behaviour and Active Support values and practice. The role involves teaching people new skills and ways of communicating which reduces behaviours of concern.

About the role

• You will work within the values and spirit of Outward to engage, enable and empower people to achieve their goals and ambitions within a person centred approach. You will be striving to promote individual choice, independence and self confidence in people
• You will be required to build and maintain strong relationships and partnership approach with families and involved professionals and stakeholders.
• You will develop, coach and mentor a positive and resilient team of support workers to deliver high quality and personalised support and embed a culture of positive behaviour support.
• You will be responsible for ensuring support is delivered innovatively, flexibly and on a person centred basis to meet the needs and outcomes of the people supported.
• You will be responsible for ensuring the service is safe, effective, caring, well led, responsive and managed to meet CQC essential standards to a minimum of good service and with aim of achievement of outstanding.
• You will support the team to develop support plans and risk assessments that reflect people’s needs, preferences and aspirations; creating a culture where plans are actively implemented and reviewed so that people are supported in the way that they want. 

About You

• Experience of managing a service for people with a learning disability/autism and complex needs including behaviours of concern is essential. (E)
• A qualification in Positive Behaviour Support Coaching (BILD accredited), or a willingness to gain the qualifications within the first 3 months of employment is essential. (E)
• You will be an excellent communicator liaising effectively with key stakeholders including the multi-disciplinary and health professionals, family carers and people we support. (E)
• You will have experience of staff management and the ability to lead, motivate and develop a large team, ensuring staff are appropriately trained. You will be visible in the service and strive to model best practice and inspire support workers. (E)
• You will be able to think creatively and be adaptable in approaches, with experience of implementing emergency management guidance to support staff. (D)
• Experience of carrying out needs assessments and creating support and risk management plans for people with behaviours of concern. And be committed to include the person, and their circle of support at all times. (E)
• A commitment to providing high quality, personalised active support. (D)
• Leading by example, you will uphold the rights of people we support to be involved at all levels of decision making. (E)
• You will share our values and passion to engage, enable and empower people with autism or a learning disability to lead the lives they want. (E)
• Knowledge of managing a budget is desirable. (D)

E – essential, D - Desirable

Benefits

We value everything our staff do for the people we support, so we provide a great benefits package:

• 25 days Annual Leave excluding Bank Holidays (pro rata for part time)
• Comprehensive Learning & Development Programme
• Computing Scheme
• Credit Union Scheme
• Cycle-to-Work Scheme
• Death in Service Benefit
• Health Assured – Employee Assistance Programme
• Eye care Vouchers
• Flu Jab Reimbursement
• Long Service Awards
• Pension Scheme
• Purchase Additional Annual Leave
• Refer-a-Friend Scheme
• Retirements
• Loans (including season tickets and parking permit loans)
• Blue Light Card

We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment. This post involves working with or having access to adults at risk and/or their records so we will require an Enhanced Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward.

How to Apply

If you think you meet the requirements of the role then please submit an application form detailing how by referring to the job description and person specification. You can do this by following the link below:

The closing date for all applications is on Thursday 12th December 2024

Interviews will be held week commencing 23rd December 2024

Outward is committed to equality and diversity and welcomes applications from all sections of the community. As an employer, who aspire to become Disability Confident Committed, we aim to ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Please indicate clearly at the beginning of your supporting statement if you have a disability (as defined by the Equality Act 2010), and you wish to be considered for an Offer Of an Interview (OOI)? Please note that the OOI is available to disabled candidates only. Regrettably, any false declaration of disability in order to secure an interview will impact on your overall application.

Job description

LOCATION: Hybrid - to be discussed at interview

SALARY: £34K pro rata and negotiable dependent on experience

REPORTING TO: CEO

DIRECT REPORTS: None

WORKING WITH: Fundraising & Marketing Teams

HOURS: Full time although part-time considered to be discussed at interview

12 month contract maternity cover commencing January 2025 (start date to be discussed at interview)

BENEFITS:

• 28 days annual holiday pro rata inclusive of bank holidays.
• Supportive and flexible working environment. Birthday given as holiday.
• Employee Assistance Program
• Workplace Pension

ABOUT THE ORGANISATION:

We are a national charity based in North Devon and work to re-home ex-commercial laying hens which would otherwise go to slaughter. As a result of our work hens are now the fourth most popular pet in the UK and hen adoption is hugely popular, we have rehomed over 1,000,000 hens and counting!

If you are an experienced fundraiser interested in joining our dynamic, friendly and enthusiastic team, please check out our latest role and get in touch.

ABOUT THE ROLE:

As our Individual Giving Manager you will organise and oversee all our individual giving activities. You will develop income and engagement from individuals working across a range of income streams including but not limited to Regular Giving, Philanthropy, Legacy, Appeals and Lottery.

You will also oversee strategy with a view to gaining ongoing growth, through developing engaging fundraising campaigns and delivering high quality, timely and personalised stewardship to recruit new and retain existing supporters.

You’ll be an experienced fundraiser with a proven track record of using a variety of direct marketing techniques to grow Individual Giving. You will work closely with our MarComms team to create content across various channels ensuring relevant and engaging communications are sent to supporters across email, BHWT newsletters, social media, BHWT magazine and video.

KEY AREAS OF RESPONSIBILITY:

• To develop and deliver strategy across Individual Giving in an effort to maximise income.
• To steward and recruit donors whilst developing and retaining regular and cash givers.
• To manage a calendar of compelling fundraising projects and campaigns including direct marketing appeals across electronic, postal and social media channels.
• To utilise insight and data to set, monitor and evaluate campaigns and revenue performance.
• Management of our BHWT lottery.
• To build and nurture effective relationships with a number of segments including major donors, regular givers and pledged legators, increasing value and loyalty from new and existing donors.
• To examine supporter data to identify patterns and trends, helping to build and develop insights into BHWT supporters.
• To segment various data audiences for postal appeals using Salesforce.
• To explore and test new methods for donor recruitment and retention.
• To analyse and report on fundraising activities to maximise return on investment and feed key findings to the CEO.
• Collaborate closely with MarComms to build understanding and support across the organisation whilst delivering rewarding, interconnected projects and appeals.
• To create and update donor records ensuring accuracy and consistency at all times.
• To provide support to other areas of fundraising where appropriate.
• To undertake ad hoc tasks from time to time as required.

ESSENTIAL QUALIFICATIONS AND EXPERIENCE

• A strong empathy for animal welfare and the work of the BHWT
• Demonstrable successes in growing income across multiple IG revenues with a wide range of activities, campaigns, and appeals
• Proven experience of researching, evaluating, testing and implementing successful fundraising products or activities
• Experience of utilising performance metrics and KPIs for donor acquisition, cost-benefit, and return-on-investment analyses
• Proven experience of campaign management and delivery
• Track record of developing and optimising supporter-focused content and products that increase reach and engagement across a wide range of channels
• Experience of using a fundraising database and segmenting relevant fundraising data
• Ability to drive success and inspire others to ensure relevant targets and standards are met
• Ability to prioritise and manage a busy programme to ensure the smooth running of a full calendar
• Exceptional interpersonal skills with the ability to influence and persuade a wide range of stakeholders including suppliers, supporters, and colleagues
• Excellent written and verbal communication skills, with the ability to communicate effectively to different types of audience through various channels
• Thorough knowledge of fundraising regulations and data protection
• Experience of using Microsoft Office Suite

DESIRABLE

• Working in a national charity
• Knowledge/understanding of Salesforce
• Knowledge/understanding of GiveWP

ESSENTIAL PERSONAL ATTRIBUTES

• Commitment to delivering a high quality service
• Excellent time managements
• A proactive approach to all areas of work
• Ability to work independently or as part of a team
• The ability and social skills to work collaboratively with staff at all levels.
• Flexible and adaptable approach to work demands across the whole organisation

OTHER

• Willing and able to work occasionally out of hours

• Fundraising Experience: At least 1 year (required)

Expected start date: Early January 2025 - to be agreed

JOB PURPOSE 

The Administrative Assistant role provides a range of proactive administrative support to the Director of Fundraising of UK for UNHCR, as well as to the wider fundraising team. This role is therefore a key support in growing funding for refugees and displaced communities. 

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBLITIES 

• Proactively manages the Fundraising Director’s calendar: scheduling and rearranging internal and external meetings and liaising with key internal and external stakeholders.  
• Helps schedule meetings for the various fundraising teams.   
• Books meeting rooms for internal and external meetings, ensuring any required technology is set up. 
• Ensures briefings for Director of Fundraising are received in advance of meetings. 
• Registers in-person external guests to the office and ensures they are welcomed. 
• Books travel arrangements for the Director of Fundraising and heads of fundraising.  
• Minutes meetings, including documenting and sending out summary of decisions made and next steps from internal meetings. 
• Updates partner information in our database (Salesforce). 
• Maintains files and records on SharePoint. 
• Manages invites and guestlists for donor events.  
• Leads on organising logistics for twice annual fundraising all staff strategy away days. 
• Coordinates with colleagues to secure content and information for donor materials (newsletters, proposals, reports).   
• Helps create template documents for donors (for example, thank you emails/letters). 
• Collates documentation for purchase orders and invoices.  
• Builds and manages positive relationships with internal and external stakeholders. 
• Identifies any administrative processes that could be simplified or made more efficient. 
• Appropriately manages any confidential information. 
• Supports other directors and fundraising colleagues on administrative activities. 
• Performs other appropriate tasks or duties as required.  

PERSONAL ATTRIBUTES AND EXPERIENCE

Essential Experience 

• Previous experience in an administrative role. 
• Previous experience with diary management.   

Essential Skills/Knowledge   

• Proficient in the use of Microsoft Office platforms: including Outlook, PowerPoint, Excel and Word. 
• Excellent written and verbal communication skills. 
• Excellent accuracy and attention to detail. 
• Good organisational skills, including the ability to manage priorities. 
• Strong interpersonal and collaboration skills. 

Desirable Skills/Experience 

• Understanding of a fundraising department. 
   

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays.
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development  

• Comprehensive training and continuing development opportunities.
• Individual training budget. 

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: Thursday 12th December 2024

Interviews: Week commencing 16th December 2024

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal.  We will make every effort to respond to your request for assistance as soon as possible. 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

Job Title: Recruitment and HR Operations Manager
Reporting to: Head of People
Line Managing: People Officer and People Administrator 
Salary: £35,000 - £40,000 (dependent on experience)
Contract type: Full time (37.5 hours)

 About The Felix Project

The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe.  

The Felix Project is a dynamic, ambitious charity working to make London a city where no one goes hungry and good food is never wasted.  

We rescue high quality, fresh and nutritious food that cannot be sold from nearly 500 suppliers including supermarkets, wholesalers, farms, restaurants and delis. We sort and deliver this food to charities, schools and community projects supporting London’s most vulnerable people. 

This year we expect to rescue 13,000 tonnes of food to redistribute to more than 1,000 London frontline charities and primary schools in every borough of London. That’s enough food to make more than 30 million meals. 

The Felix Project is growing fast in response to huge demand. Set up in 2016, we now have around 160 staff working alongside 8,500 volunteers. We have four main operating depots spread across London - in Deptford, Enfield, Park Royal and Poplar. We’re committed to ensuring our different teams work hand-in-hand, so our main hot-desking spaces are built into these depots. 

Alongside our large-scale, depot-based operations we have green ‘point-to-point' food redistribution projects in central London and Canary Wharf. In Poplar, we operate a commercial Kitchen which uses surplus food to cater for up to 5,000 individual meals per day. 
 

Purpose of the Job 
The Recruitment and HR Operations Manager will report direct to the Head of People and lead the end-to-end recruitment and HR operations for our organisation. This role combines the strategic elements of recruitment with operational HR responsibilities, including payroll oversight, HR systems management, and occasionally employee relations support. This role will be line managing the People Officer and People Administrator, who will provide support on the below functions. 

Duties and Accountabilities

Recruitment

• Ensure that end-to-end recruitment is completed for roles across all levels of the organisation; including creating recruitment campaigns and plans
• Overseeing job board accounts
• Develop and execute innovative talent acquisition strategies to attract and retain top talent.
• Partner with department managers to understand their hiring needs and provide guidance throughout the recruitment lifecycle.
• Manage relationships with external recruitment agencies as needed to support hiring goals.

HR Operations

• Oversee HR operations to ensure efficient and compliant HR processes, including payroll processing, benefits administration, and employee record maintenance.
• Ensure compliance with relevant employment laws and internal policies.
• Drive improvements in HR processes and systems to increase efficiency and effectiveness within the team.
• Oversee onboarding and offboarding processes to ensure a seamless employee experience.

Payroll Management

• Oversee payroll processes, ensuring accurate and timely payroll distribution.
• Coordinate with the Finance Department and the People Officer to resolve payroll-related issues.
• Ensure compliance with all payroll-related legal requirements and organisational policies.

HR Systems and Database Oversight

• Oversee databases, ensuring data integrity and security
• Ensure external website, intranet, and SharePoint HR pages are updated and contain most up-to-date information.

Other

• Provide support for ER cases as needed, collaborating with the HR Advisor to ensure fair and consistent application of policies.
• Support the Learning and Development Advisor in development and administration function of training of our staff
• Support HR leadership in fostering a positive workplace culture
• Any other duties as directly by the senior leadership team.

What you’ll get in return

You will be working in an upbeat, innovative charity with strong vision, ambition and a fantastic culture and leadership team. This role is hybrid but there will be travel expected to our Park Royal, Enfield, Deptford, Poplar depots and Canary Wharf Office. The salary is £35,000 to £40,000 per annum, 25 days annual leave + bank holidays. You will be able to further develop your skills through training opportunities if and when required.

Recruitment timeline

We will be assessing candidates and arranging interviews as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.

Benefits 

• 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
• Enhanced Maternity and Paternity leave.
• Birthday day off.
• Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
• Training and development opportunities.
• Employee assistance programme including 24 Hour GP helpline.
• Cycle to Work Scheme.
• Opportunity for free meals whilst working at our depots.
• After work activities such as Felix’s softball team, running club and cycling club

At Ambitious about Autism, we're currently looking for an Employment Coach to join our team on a 12 month FTC.

You'll support the digital transformation of the employability service by developing new and innovative ways to share information, advice and guidance with candidates. Initially this will take the format of webinars, workshops, web pages and short-form video content and has the capacity to grow and change as the digital strategy progresses.

You'll work closely with colleagues to deliver on the wider aims of the employability service by supporting the delivery of information, advice and guidance to autistic young people aged 18-25. You'll support autistic candidates to secure paid internships, apprenticeships and employment, supporting an online community of candidates to ensure that Employ Autism activities are guided by candidates' needs and wants.

We are looking for someone who has:

• Specialist knowledge of delivering employment information, advice and guidance on a one-to-one and group basis.
• Experience of working with autistic young people to provide information, advice and guidance.
• Knowledge of recruitment and employability barriers for autistic young people.
• Experience of delivering individual and group activities such as one-to-one meetings, webinars and workshops through online/remote delivery.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Are you passionate about fashion or furniture and want to make a difference through your work? We are looking for a dynamic and experienced Store Manager to join our team, focusing on driving sales while supporting our charitable mission.

About the Role:

As the Flagship Store Manager, you will play a key role in supporting our Retail Manager to maximise sales and ensure the smooth operation of our retail business. You’ll be part of an enthusiastic Retail team that values collaboration, innovation, and a shared commitment to positive change.

Key Responsibilities:

• Assist the Retail Manager in achieving sales targets and operational goals.
• Lead, inspire, and manage a dedicated team, including staff and volunteers.
• Ensure exceptional customer service and a welcoming store environment.
• Manage inventory, merchandising, and store presentation to align with brand standards.
• Oversee daily store operations, including cash handling, reporting, and compliance.
• Contribute to marketing initiatives and community engagement efforts.

About You:

• Experience: Previous experience in a store management role within the fashion or furniture industry is essential.
• Skills: Strong leadership skills with proven line management experience. Experience managing volunteers is highly desirable.
• Attitude: Positive, proactive, and passionate about driving change. A “can-do” attitude and optimism for the future are a must.
• Passion: Enthusiasm for fashion, furniture, and making a positive impact through charity-focused work.

Why Join Us?

• Training: Additional training and development opportunities will be provided.
• Team: Join a friendly and supportive team that is dedicated to making a difference.
• Impact: Be part of a company that values its people and their contributions to both business and community.

If you’re ready to take the next step in your career and share our passion for fashion and positive change, we’d love to hear from you!

How to Apply:

Please submit your CV and a cover letter explaining why you would be a great fit for this role.

Do you have a passion for building, growing and nurturing corporate relationships, with a successful track record to match? Do you want to join a once in a generation appeal to give seriously ill children the best chance and the best childhood. 

Great Ormond Street Hospital Charity are hiring for a Senior Partnerships Development Manager to join us.  
 

This is the ideal role for a new business fundraiser who thrives in find and securing new business environment and wants to work with a collaborative and passionate team.  
 

You’ll have the chance to be a champion for children delivering new partnerships alongside leading, motivating and developing a team. The partnerships development team are tenacious, accountable, authentic, courageous and agile.  
 

The salary for this position is £47,405 per annum.  

Key Responsibilities

• You will lead on securing the biggest opportunities for new corporate partnerships at the number one children’s charity brand. You will have a chance to grow your career through spearheading corporate fundraising for our biggest ever campaign – the Children’s Cancer Centre. 
• You will have experience across the fundraising portfolio – COTY, sponsorship cause marketing and more. 
• You will work closely with a number of CEOs, Chairs and MDs on our Corporate Board and Marketing Panel to unlock new opportunities. 
• You will lead a team - line managing  and developing two team members to win new partnerships.

Skills, Knowledge and Expertise

• Significant experience securing multiple six and seven figure corporate partnerships.  
• Extensive new business fundraising expertise.  
• A gifted networker 
• Experience writing, creating, inspiring and successful pitches and proposals.  
• People leadership expertise.  
• Creative and proactive mindset.  

This is the ideal opportunity for someone who is looking for a career making opportunity to join one of the largest appeals in recent history.  

Whilst charity experience isn’t essential for this role, it is preferred due to the nature of our corporate partnerships.  

About The team 
 

The Corporate Partnerships team plays a vital role in supporting the charity, raising millions of pounds every year through the successful delivery of an impressive portfolio of corporate supporters. We also oversee, develop and deliver support through our retail activity and our growing brand licensing programme. 
 

The team has the benefit of a clear strategy, an inspiring cause, a fantastic charity brand, incredible networks and leverage through an active Corporate Board, and a reputation for being one of the strongest corporate fundraising teams in the sector. 
 

Please refer to the full job description below for more information.  

Closing Date: 6th December 2024 

Benefits

• 30 days annual leave (plus bank holidays)  
• A flexible approach to working arrangements.  
• Access to our enhanced pension scheme  
• Life assurance 
• Access to various health and wellbeing schemes, including the employee assistance programme. 

About Great Ormond Street Hospital Charity

Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise and invest these vital funds at the hospital and within child health research nationally. A better future for seriously ill children starts with you.
 

Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the 'Charity Times Fundraising Team of the Year 2023.'  
 

Our commitment to Equality, Diversity and Inclusion
 

A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our website. 
 

As a Level 2 Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us. 

Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.

Position: Digital Services Product Manager
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with the flexibility to work remotely
Salary: £43,342* per annum plus excellent benefits 
Salary Band and Job Family: Band 3, Profession / Technical

*You will start at our entry point salary of £43,342 per annum, increasing to £46,051 after 6 months service and satisfactory performance and to £48,760 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.  

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award-winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.  

About this job 

We’re looking for a passionate and dedicated product manager to lead the strategic development of our digital services products. 

Our digital services provide support and information to thousands of people living with multiple sclerosis (MS). You’ll be joining us at an exciting stage of our digital programme as we transform the way we engage with people affected by MS. 

You’ll play a pivotal role in driving evolution and improvement. This will include working with our existing products including our forum, webchat, symptom management tools and logged-in area of our website.

But you’ll also be leading efforts to conceptualise, design, build and implement new digital products that cater to the ever-evolving needs of our community.

We’re looking for the successful candidate to have proven experience in areas such as:

• Using a clearly defined digital project management methodology.

• Developing and executing product strategies and roadmaps.

• Overseeing the product development lifecycle. 

• Maintaining the highest quality, compliance and accessibility standards. 

• Collaborative working with cross-organisational stakeholders 

You’ll have meticulous planning skills, be results and delivery focussed and bring a creative energy that nurtures innovation in those around you. 

This is a fantastic opportunity to be part of a supportive and vibrant team who are dedicated to making a difference for people with MS.

Closing date for applications: 9:00 on Monday 9 December 2024

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Job Title: Community and Business Development Manager for Essex

Salary: £39,000 to £44,000

Responsible to: Regional Manager South and East

Location: Across Essex with time spent in Colchester

Hours of Work: 36 ½ hours per week. Flexible working will be required

Contract: Permanent

Benefits

We offer our team members a comprehensive staff benefits offering to include:

• Annual Leave – 38 days! 25 days AL (increasing to 29 days with service) plus 5 wellbeing days and 8 bank holidays.
• Flexible working, home working and remote working options available
• Nest Pension – 8% employer contribution - 3% employee contribution.
• Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
• Employee Assistance Programme (counselling and DRs on call 24hrs a day).
• Fantastic volunteering opportunities within The Active Wellbeing Society every month.

Introduction to The Active Wellbeing Society

The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives.

Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.

Essex Pedal Power is a flagship programme led by Essex County Council and Active Essex to support more people in deprived areas to cycle by removing the main barriers to cycling.

About the Role

In this strategic post as the Community and Business Development Manager for Essex you will play a key role in overseeing our existing work and also contributing to the development of future work within the region. You will directly manage the delivery of our community based projects, specifically the Heart of Greenstead and VCS capacity building, liaising closely with all key partners involved in the work, and representing the organisation in a wide range of system settings. You will play a vital role to ensure that the organisation’s contractual obligations and goals are achieved by collaborating with communities and partner organisations in the design and delivery of interventions to promote active citizenship. You will co-produce with local communities in order to achieve sustainable outcomes by bringing people together to be better connected and networked.

You will need to work collaboratively and influence effectively across multiple agendas, to maintain an overview of engagement and impact whilst seeking to maximise opportunities for partnership development. We are looking for an individual that demonstrates clear leadership and the ability to influence and persuade across multiple disciplines and arenas.

Main Duties

1. Responsible for building strong relationships and developing working partnerships across a wide range of local stakeholders with the aim of developing new business opportunities in conjunction with the Regional Manager.

2. To plan, develop and deliver high quality programmes, projects and interventions and ensuring all are in line with the overall strategy and objectives of the organisation and that meet contractual obligations.

3. To work closely with the funding team and the regional manager to develop new funding bids in line with opportunities created through partnerships and business development.

4. Manage the operational delivery and development of a range of funded programmes with a focus on collaborating with communities and partner organisations in the design and delivery to promote active citizenship. Ensure within this that agreed outcomes are met in full.

5. Manage and monitor the budget with finance representatives from TAWS and support the relationship management with existing funders and the identification of potential new funders.

6. Devise, understand and use asset-based community development approaches to community development and work with communities to understand priorities and co-design initiatives. Ensure that delivery mitigates or removes the barriers to participation.

7. Keep abreast of new and emergent thinking across wellbeing, community development and tackling inequalities as well as innovation and leadership in this field of work. Work collaboratively with partners from across the area to develop new innovation and interventions in line with the emergent opportunities.

8. Play a key role in monitoring and evaluation plans, through collecting, analysing and sharing data (quantitative and qualitative) working with the TAWS Data & Insight team.

Knowledge, Skills and Experiences

1. Good communication skills and engagement with communities with proven previous community engagement and delivery experience

2. Awareness of funding opportunities with experience of project and bid development as well as Experience in sub-contractor management

3. Experience in facilitation and training, providing advice and guidance and consultancy experience

4. Understanding of marketing, events coordination with strong planning and organisation skills

5. Project management experience, including design and development, planning, resource allocation, time, budget, risk management and evaluation of impact and outcomes.

6. Experience of line-managing and developing teams to deliver against programme objectives and to achieve their full potential, preferably in the field of community development

7. Understanding of interpreting and analysing data bringing insight to community planning, delivery, and development

We are currently looking for an Finance Manager and Core Teams BP to work with our busy and growing Finance team.
Financial operations and data integrity

• Manage the day-to-day transactional processing and reporting activities of the finance function, including:
• Purchase ledger/accounts payable
• Gift processing
• Charitable spending (grants/contracts/special funds)
• Payments and receipts
• Regular accrual and prepayments

Benefits

• Up to 12% employer pension contributions
• £1000 annual personal development budget
• Annual health and wellbeing personal allowance of £200
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

At Guy’s & St Thomas’ Foundation, we are dedicated to diversity, equity, and inclusion in every aspect of our work. Cultivating a highly skilled and diverse workforce is pivotal to fulfilling our mission. We strongly encourage candidates from diverse backgrounds to apply.

• Bank and other account reconciliations
• Corporate credit cards (including card scheme administration) and other staff expenses
• Non-outsourced elements of the payroll process
• Ensure that all transactions are processed accurately and in accordance with agreed processes and timescales.
• Ensure that all transactions are correctly coded in the system, and that any errors are identified and corrected in a timely manner.
• Ensure that agreed controls are applied to the processing of payments and receipts, that payments are made correctly and in accordance with agreed timescales, and that receipts are banked promptly.
• Ensure that VAT is correctly coded in the system and support with the production of VAT returns.
• Have a thorough understanding of the management, maintenance, flow and reconciliation of financial data across multiple systems.
• Ensure the accuracy and integrity of financial data in the finance systems.

2. Line management

• Effectively line manage the six staff within the Financial Operations sub-team:
• Management Accountant
• Senior Finance Assistant
• 2 x Finance Assistants
• 2 x Gift Processors (activity managed by the Management Accountant)
• Identify clear goals, objectives, and responsibilities for individual team members.
• Ensure that there are effective development plans in place, that regular appraisals are carried out, and any capability and conduct issues are managed effectively.
• Provide coaching and other support to individual team members as required and encourage their professional and personal development.

3. Reporting and insight

• Monitor expenditure against budget, investigate and explain variances, and produce monthly budget holder reports.
• Support budget holders in understanding and monitoring their expenditure.

4. Collaboration

•  Provide support to the Financial Planning and Analysis sub-team by the provision of transactional data/information as required.
• Collaborate effectively within the Finance team to enhance performance and ensure alignment with organisational objectives.
• Work with internal/external auditors and other stakeholders are required. 

5. Business partnering

• Provision of business partnering support to the Foundation’s core teams (People & Culture, Corporate Communications, and Operations):
• Build, maintain and develop effective relationships with members of the core teams and work closely with them to improve mutual knowledge and financial understanding.
• Develop the business partner role into one that is able to deliver effective financial performance information, support operational decision making, and support the development of a culture of value-for-money within the core teams.
• Work with the Head of Finance/Finance Director where strategic decision support and forward-looking insight/analysis is required.

Knowledge and qualifications 

• Qualified or part-qualified accountant (e.g., ACCA, ACA, CIMA or equivalent) or qualified accounting technician (e.g. AAT).
• Understanding of the accounting framework and financial challenges for the charity sector.
• Commercial awareness.

Experience

• Demonstrable experience of managing multiple staff in a busy, transaction focussed team.
• Solid experience of purchase ledger, payment processes and bank reconciliations.
• Demonstrable experience of producing management information.
• Established track record of cultivating successful business relationships and partnerships.
• Some experience within the commercial sector is desirable.

Skills and abilities 

• Highly numerate with advanced Excel skills (essential, will be tested).  
• Strong problem-solving and communication skills (essential). 
• Advanced user of Access Financials, Access Analytics and Access Office Integration (desirable).

Personal attributes
• Self-starter, able to work under own initiative and organise own time to meet deadlines.
• Proactive in building and maintaining robust business relationships.
• Deadline-oriented with the ability to manage multiple priorities.
• Strong organisational and time-management skills.
• Commitment to maintaining confidentiality and integrity in financial matters.
• Flexible, able to work with and contribute to the team.  
• Attention to detail and accuracy.
 

Job title: Volunteer Manager
Location: Cannock, Staffordshire. Hybrid working options available. 
Contract Type: Permanent
Salary: Up to £42,000 pro rota depending on skills and experience 
Hours: 37.5 hours per week

About Newlife the Charity for Disabled Children 
At Newlife we believe that disabled children should get the better future they deserve. For over 30 years we have provided disabled children and their families with specialist equipment, growing to become the largest charitable provider of essential equipment for disabled children in the UK and the only one offering an emergency response, delivering items directly to family homes within 72 hours. We also run a free, national nurse-staffed helpline.

The role
We are recruiting a Volunteer Manager to join the team at Newlife the Charity for Disabled Children. 
  
Newlife’s strategic plan identifies volunteering as a goal to increase the impact of our work. We want to build on our existing successes and think more strategically about the involvement and engagement of volunteers, to provide a high-quality volunteer experience and make volunteering at Newlife sustainable.
 
This role will be key in driving forward the organisation's volunteer strategy and help set the direction of where we will focus our energy and resources over the next 3 years. You will build on the amazing contributions of our existing volunteers, ensuring they are supported and recognised, while building our plans to develop our volunteering programme.   At its heart will always be our commitment to making sure volunteers feel valued and appreciated.
 
This is the perfect role for anyone who loves to engage and motivate people, who can develop new plans and see them through, who likes to be ‘out and about’ within the community and at events, and who understands that no two days are the same.
 
This is an exciting time to join, with lots of opportunities to make your mark and to work with different teams on diverse projects. 
 
Please see the attached Job Description and Person Specification for further details.
 
About You 
We are looking for someone who

- Is passionate about making a difference for volunteers and helping them to get the best out of the way they engage with us.  
- Has significant experience in developing and managing volunteering programmes and best practice.
- Is excited by the opportunity to build new resources and increase the diversity of opportunities and those participating in them.

If this sounds like you – we’d love to hear from you!
 
 How to apply

- You can download the Job Description and Person Specification for full details of the role. If you have any questions about this role that we’ve not answered, please get in touch with Joanna Duggan.
- To apply, please attach your CV and a 1 page cover letter, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews. 
- You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.

No agencies/sales call please.

REF-218 398

Trafalgar House, East Hampshire

You have an excellent understanding of mental health issues, substantial experience of working in a housing and social care environment and the ability to lead a team by example. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Waythrough as a Team Manager.

About the service

East Hampshire Supported Housing provides 12-hour professional support throughout the night for people with mental health issues. We provide a person-centred holistic approach to promote the recovery of the people who live there and help them regain their independence. The individuals entering the service have high-level support and care needs that can include serious mental illness and/or a history of substance misuse.

Our role is to support them, identify and meet their diverse needs and help them on their personalised recovery journey.

About the role

This challenging front-line role comes with responsibility for the day-to-day management of the service, contracts, staff and building maintenance. As well as ensuring the very best delivery and offering direct employment support to Service Users, you’ll be responsible for promoting the service and managing all referrals. Line managing and providing supervision to front-line staff, providing individual and group support sessions to Service Users, ensuring data entry to reporting systems is accurate and timely, and taking responsibility for the service budget – these are just some aspects of this varied and vital leadership role.

About you

To succeed, you’ll need a proven relevant background that includes experience of managing a caseload of individual with complex needs. A relevant professional qualification would be useful but not essential, as would experience of carrying out investigations and writing reports and recommendations and managing a budget. More important however, is your ability to lead, supervise and motivate staff and delegate work appropriately and managing conflicting demands and priorities in a timely manner. A willingness to participate in on call arrangements and a flexible attitude to working hours are essential attributes too, as is tact and diplomacy and a firm but inclusive management style and open and encouraging demeanour.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities. Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

This is a permanent full-time role requiring the post holder to work 37.5 hours per week.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

We are committed to increasing our diversity and welcome applications from those with lived experience.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.