Content jobs

Salary: £24,000-£25,500 per annum, depending on experience 

Hours: 35 hrs FTE

Place of work: Hybrid - minimum of 2 days per week in our office in Hatfield 

Join Our Team! 

This is a great role for someone looking to join the charity sector. You will work as part of our Supporter Engagement team to provide excellent customer care, and engage, involve and inspire all supporters of Crohn’s & Colitis UK through building excellent relationships via a variety of communication channels.

About Us 

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview 

You will be integral to achieving our strategic priorities of generating income through repeat support, and providing exceptional supporter journeys for our community, ensuring they feel valued and engaged. 

The role involves providing excellent customer care and engaging, involving and inspiring all supporters of Crohn’s and Colitis UK through building excellent relationships via a variety of communication channels. The post-holder will be integral to achieving strategic Income Generation priorities, including raising funds from supporters through exceptional standards of supporter stewardship, and to deliver administrative support for the wider team. 

About You 

You will have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner. You'll need strong written and verbal communication skills to write engaging and inspiring content and messaging, you'll also be skilled at listening and responding to queries appropriately and be comfortable and effective at managing challenging situations. 

You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required.  

Experience of Microsoft office is essential, as well as excellent administration skills and high levels of accuracy and attention to detail. If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion. 

Please see our Recruitment Pack for details of our full Job Description and Person Specification. 

Our Location 

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home,  although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events. 

Benefits 

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days 

• Salary Sacrifice Pension scheme 

• Flexible working options 

• Enhanced maternity, adoption and paternity pay 

• 24/7 Employee Assistance Programme 

• Wellbeing programme 

• Interest free loan for season tickets 

• Cycle to work scheme 

• Free parking and secure bike locks 

• Training and development financial support and/or study leave 

• Performance review and development scheme 

We’re looking to recruit an experienced Digital Marketing Manager with a talent for combining creativity and analytical skills, to create marketing campaigns that will drive enquiries and registrations on our charity challenge events.

Global Adventure Challenges are more than just a challenge event management company – our core objectives and values derive from event fundraising. This ethos is driven down from the directors through the business, to each team and member of staff.

Our passion for challenge event fundraising runs deep and we aim to ensure we deliver safe, memorable and life-changing challenge experiences for our participants, enabling our charity partners to raise substantial funds and create lifelong supporters!

About The Role

Alongside our Marketing Officer, you’ll be responsible for successfully promoting our challenges to individuals, charities and corporates, with the primary aim of ensuring that monthly registration targets are met, but also with the aim of marketing Global Adventure Challenges’ services as a whole.

You will plan and deliver our digital marketing strategy, which involves, but is not limited to:

• Developing and implementing digital marketing strategies to individuals, charities and corporates, including but not limited to organic and paid social media, email marketing, search engine optimisation (SEO) and paid search and display advertising while adhering to deadlines
• Designing and monitoring all paid advertising, including but not limited to Meta and Google Ads
• Supporting our charity partners in their promotion of our events, including the production of marketing kits for new offers and events
• Working with our Charity Accounts Officer to create PowerPoint presentations for information evenings for our charity partners
• Managing the company website and ensuring that content is up to date, including challenge dates and itinerary details
• Writing creative copy including blog content for the website, ensuring content is optimised for search engine results
• Creating and scheduling regular marketing emails to our subscribers and charity and corporate partners using Dotdigital
• Designing and delivering all digital creative media including online challenge brochures, in addition to managing and maintaining the brochure website using WordPress. This requires a basic understanding of HTML, CSS and JavaScript to maintain functionality
• Creating a range of content using Adobe Creative Suite, including but not limited to content for the GAC website and social media channels in addition to providing design support to other areas of the business

Administrative tasks

• Reporting on KPIs from various marketing campaigns including but not limited to Google Ads, Meta Ads, email sends, search engine optimisation (SEO) and other marketing streams
• Providing regular reports and analysis on website usage and trends using GA4
• Accurately reporting the expenditure of marketing campaigns
• Producing PowerPoint Presentations for information events for charities, participants and corporates
• Recording accurate stock levels of all merchandise including but not limited to cycling jerseys, trekking t-shirts and place orders with our supplier as required
• Contributing towards the design and sales of merchandise via the company’s merchandise website
• Line-managing the Marketing Officer, providing guidance and supporting them in their management of our social media channels

 Other tasks

• Developing and suggesting new marketing and client sourcing streams for the business
• Ensuring all correspondence (written and verbal) is to the highest standard
• Alongside Company Directors, implementing any new Marketing procedures that will benefit the business
• Any other duties as and when required under instruction from the Directors.

What we’re looking for:

• Extensive experience in a digital marketing role, including SEO, PPC, social media and email marketing
• Strong knowledge of website analytics tools including GA4 for tracking website performance
• Proven track record in allocating and managing budgets on paid channels, including Google and Meta Ads
• Experience managing WordPress websites, with basic HTML and CSS skills
• Experience using Adobe Creative Suite to create image and video content (Illustrator, InDesign, Premiere Pro)
• Strong project management skills, with experience managing multiple projects whilst still meeting deadlines
• Excellent problem-solving skills, with the ability to develop creative solutions to potential roadblocks
• Up-to-date with the latest developments in the digital marketing industry

What we can offer you:

• Workplace pension
• £50 / month fuel allowance
• Birthday off work
• Early finish on a Friday
• Christmas shutdown (a proportion of your annual leave will be needed to cover this period)
• Lively and interesting work environment in a sector which makes a difference
• Potential to experience exciting challenge events, worldwide travel
• Dog friendly office
• Flexible working

We have some big fundraising plans, and as we look towards a major appeal later this year, we are growing our fundraising team. 

Our Trusts and Foundations Fundraiser will be able to write compelling cases for support, bringing in funding from a range of charitable trusts to support delivery of our programmes, directly supporting people living with cancer in our region. They will be detail focussed, able to engage suitable funders and work effectively with colleagues to identify opportunities to attract support.

Working as part of a small but highly effective fundraising team, the successful candidate will have highly developed writing skills, be motivated to work towards challenging income targets, and be committed to making a real difference to lives affected by cancer in our community. 

It is an exciting time to be joining our fundraising team, and if you are up for a challenge and want to help us achieve amazing things for our community, please get in touch.

Join Our Team!

Crohn’s and Colitis UK are on the look out for a new Graphic Designer who’ll play a key role in shaping and maintaining Crohn’s & Colitis UK’s visual identity. They’ll be  responsible for producing engaging visual content across multiple digital and print channels to inform, engage, and inspire our community, as well as raising awareness of the conditions in the public domain.  If you think you could be a good fit, then we’d love to hear from you!  

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us! 

Role Overview

The postholder will work closely with internal teams and external partners to ensure that all creative outputs align with our brand identity and communication goals. Additionally, as the organisation undergoes a brand repositioning, the role involves collaborating with our brand agency to facilitate a seamless transition to the new brand identity. Beyond the transition, this role will champion the brand and lead by example in design execution, ensuring continued consistency and adherence to the refreshed brand identity across all creative outputs

About You

You’ll have proven experience as a Graphic Designer; working either in a similar role or in an in-house or agency setting.  Your excellent understanding of brand identity, typography, and visual storytelling will come into play whilst creating accessible and inclusive content, and using your skills in Adobe Creative Suite to design for social media, email marketing campaigns, web platforms, paid advertising and printed media. You’ll be someone with a  strong management skills, an ability to juggle multiple projects and work to tight deadlines. Experience working in charities, health organisations, or advocacy groups would be an advance, but not essential.

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home,  although there will be times when you will need to be at face-to-face meetings with your team or our partner agencies, or be required attend a few team away-days each year. In In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

How to apply

Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role. Please refer to the Recruitment Pack on our website for further information.

Closing date: Tuesday 22 April 2025, 9am.

Interviews will take place on 29 & 30 April 2025 and will be held in our Hatfield office.

Please note: no applications will move forward within the recruiting process without a supporting statement.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

Wellbeing Practitioner

North Based (Peterborough & Huntingdon)

Salary: £26,000 – £29,000

Full Time (35 hours per week)

Centre 33 have a rare and exciting opportunity for a qualified CWP or EMHP to join our multidisciplinary locality team, delivering excellent mental health and wellbeing support to young people aged 13-25. This is a varied role that combines holding a  ‘guided self help’ caseload (delivered in person or remotely), alongside the opportunity for creative projects that may include, for example, workshops, groupwork, assessments and content for our charity communications amongst others. The young people you support will have chosen to access low intensity CBT in their initial assessment- whether that be through our self referral route (Someone to Talk To Drop in) or our professional referral route ‘YOUnited’. 

This is primarily a hub- based role. You will need to be able to travel easily to our Peterborough and Huntington hubs as these will be your primary locations. There will be times you are expected to also represent the team in other parts of the county.

As a voluntary sector organisation, we can offer a unique working environment that is dynamic, highly supportive and flexible with opportunities for creative thinking, innovation and professional development.  We welcome all applicants who share our vision that all young people deserve the best possible help seeking experience, kind, empowering and free of judgment.

You will work to Centre 33’s values of being young person-led, collaborative, inclusive and striving for excellence. You will also be an exemplar of our relevant policies, compliance, standards and values and to help build a team culture.

This post is subject to a DBS check and references.

Centre 33 strives to be an equal opportunities employer. We welcome discussions about part time and flexible working arrangements/

Applications must be received by 6th May 2025  and if successful we would look to interview the week commencing 12th May 2025.

Centre 33 have a rare and exciting opportunity for a qualified CWP or EMHP to join our multidisciplinary locality team, delivering excellent mental health and wellbeing support to young people aged 13-25. This is a varied role that combines holding a  ‘guided self help’ caseload (delivered in person or remotely), alongside the opportunity for creative projects that may include, for example, workshops, groupwork, assessments and content for our charity communications amongst others. The young people you support will have chosen to access low intensity CBT in their initial assessment- whether that be through our self referral route (Someone to Talk To Drop in) or our professional referral route ‘YOUnited’. 

This is a hub- based role. You will need to be able to travel easily to our Peterborough and Huntington hubs as these will be your primary locations. There will be times you are expected to also represent the team in other parts of the county.

As a voluntary sector organisation, we can offer a unique working environment that is dynamic, highly supportive and flexible with opportunities for creative thinking, innovation and professional development.  We welcome all applicants who share our vision that all young people deserve the best possible help seeking experience, kind, empowering and free of judgment.

Social Media & Website Officer

Charity

Temporary, 6 months

36 hours per week

Remote

£25.95 per hour, plus £3.13 holiday pay per hour

Interviews, online, 17^th & 23^rd April

Start: 1^st May 2025

Working closely with the Communications Lead and the Director Partnerships & Communications, the Social Media & Website Officer will lead the development and execution of the charity's social media and website content in line with the charity's freshly implemented communications strategy, with the ability to propose new ideas and insights.

Responsibilities:

• Create, schedule, post and curate content tailored for the website and various social media accounts
• Develop interesting and relevant content, including writing posts and articles, producing short video clips and visual assets, and other forms of multimedia
• Plan and execute (social media) campaigns in support of the goals laid out in the communications strategy
• Actively engage with the charity's existing online communities, and build new ones, by taking part in discussions, and answering comments etc
• Maintain and update the website
• Update and manage system, processes and tools for the website and social media of the charity

• Develop and implement platform specific strategies in line with their communications strategy
• Update and maintain content calendars
• Define key performance indicators for the website and social media accounts
• Monitor, analyse, and interpret social media and web metrics to inform strategies
• Assess and report on the success of campaigns and develop ways to improve campaigns
• Conduct research to understand audience preferences, behaviors and needs
• Develop guidelines (including for social media crisis communication), provide support and deliver training to colleagues on social media and community management
• Actively research and follow the latest social media and digital trends, technologies, and tools to innovate and improve the charity's online engagement strategies
• Collaborate closely with other members of the communications team, internal and external stakeholders, and vendors and suppliers, to ensure consistent messaging and alignment of digital engagement efforts in support of organisational goals

You will bring:

• Proven experience in public relations, communication, media relations, journalism, social media, marketing and/or publishing and strong experience in managing social media channels, including experience in content creation, online marketing, and campaigning, working with KPI's, analysing and reporting metrics, in non-profit environment
• Experience designing, maintaining, and monitoring websites, working with content management systems and Search Engine Optimisation
• Recent knowledge of online communications, digital marketing, outreach, community building and fundraising, tracking, optimisation and other new development such as Google Analytics
• Up-to-date knowledge of trends in social media and insight into possible challenges and opportunities
• Proven experience in designing, planning, delivering and assessing social media campaigns in a professional context
• Experience of web content management system, such as Wordpress.
• Proven experience in managing social media platforms, in particular Facebook, Instagram, LinkedIn, X
• Proven experience of the design and production of assets for website and social media channels, including graphics and short video clips. Proven skills in graphic design software (such as Adobe Creative Suite).
• Proficiency in engaging, animating, and stewarding online communities and understanding of the challenges involved
• Excellent writing, editing and proof-reading skills
• Demonstrable experience of transforming complex information into easy-to-grasp content adapted to different channels
• Sensitivity and appreciation for diverse viewpoints and different communication styles in a politically and culturally diverse environment
• Problem-solving, project management skills; ability to meet deadlines and motivate others to do the same

Please send your CV as soon as possible to learn more about this role.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Direct Marketing Manager-Retention at the Disasters Emergency Committee is pivotal when we launch an appeal. They will shape and deliver new and existing supporter journeys for the DEC’s individual, community and legacy donors, and lead a programme of improvement across all major contact points between the DEC and the public.

The purpose of the role is to:

• Contribute to and develop DEC direct marketing strategies, including the refreshing, implementation and analysis of the DEC’s segmentation, to maximise future income and continually improve the retention of individual supporters for future emergency appeals,
• Lead on the production of retention and reporting back materials for individual and community supporters,
• Manage the development and maintenance of specific supporter journeys,
• Develop and oversee the materials and supporter positioning for a light touch and mainly reactive legacy marketing programme for the DEC.

The role will deliver responsibilities for strategy and planning, fundraising, networking and building relationships. You must have strong direct marketing experience with a focus on high volume donor acquisition and demonstrable knowledge of direct marketing techniques such as direct mail, email, SMS and SMS content management systems.

A proven track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income and retention of a charity’s individual supporters. Experience of managing complex budgets and proven ability to manage a complex operational plan within very short timeframes and within budget.

You must have excellent understanding of donor motivations, managing donor relationships, supplier relationships and negotiating contracts.

Ideally you will have experience of working in the international humanitarian aid sector, have excellent understanding of current trends within charity direct marketing and have used Salesforce and Salesforce Marketing Cloud and Google analytics.

An ability to work under extreme pressure during appeals and to very tight deadlines with excellent attention to detail is a key driver for success in this role.

You will join a collaborative team, department and organisation that excels in maximising their fundraising effort in response to disasters that keeps donors and recipients of funds updated and engaged throughout and beyond the journey of an appeal.

Please download the job description for full details of the responsibilities and expectations of the role.

To raise voluntary income from a range of Grantmakers including Trusts, Foundations and local Government grant funders contributing to an overall team target of £1-million. Working effectively within the team unit and across the organisation you will meet individual targets through building excellent relationships with funders, leading to more young people reached by Eikon’s services.

Responsibilities:

Income generation

· Raise voluntary unrestricted and restricted income through submission of high-quality proposals (60% of time)

· Lead on developing the portfolio of funders, joining external networks, seeking out leads from internal staff/ trustees and developing intelligence on potential funders.

· Provide support as requested for significant strategic opportunities to support the Grants & Partnerships Lead.

· Develop an effective approach for raising unrestricting income.

· Work to agreed metrices including an annual target of £120,000-£150,000/year (exact target will be dependent on working hours agreed and level of experience), a set number of bids and reports submitted monthly, number of multi-year commitments and lifetime value of grants (to be agreed).

Target Audience:

Portfolio to include Surrey and Regional based funders including trusts, foundations and local government grant funders. Some of these will be existing, and some to be identified.

Account Management:

· Provide excellent account management to grant funders.

· Optimise funding potential and retention of funders through quality and timely reports, regular communication including meetings, and through building excellent relationships.

· Thinking creatively, working with colleagues organise own events/opportunities to increase engagement of funders e.g. project visit, garden open day

· Identify other funding opportunities through relationships, for example for Major Donors, Corporate partnerships and Individual Givers.

· Lead on administration for all designated grants including thank you letters, updating Donorfy and sharing info/updates across the team (comprising approximately 15% of the time).

Internal Reporting:

· Manage accurate and up to date pipeline information on Donorfy, being able to pull reports for information and analysis including:

o Provision of data and narrative for monthly team meetings

o Contribution to Board reporting with narrative and pipeline information

o Analysis for annual planning sessions

Quality and standards:

· Ensure all staff and volunteers understand and deliver within Eikon’s safeguarding policies and practices when taking part in fundraising activities.

· Ensure all activities follow the relevant Fundraising Codes of Practice and Eikon’s Ethical Fundraising Policy.

· Prepare relevant Grant Agreements and contractual information.

· Carry out risk assessments for all activities for which you are responsible.

· Carry out required basic due diligence on new funders.

Finance and resources:

· Operate within organisational approved budgets, policies and procedures.

Communications and relationships:

· Support and liaise with the Marketing Communications Coordinator to deliver relevant and effective content and materials.

· Proactively increase social media activity through provision of content and encouragement of funders to engage.

Strategy/transformation work:

· Contribute to Engagement and Services Team’s annual plans and budgets and the Grants high level strategy.

· Provide coordination and organisation of internal team planning meetings and workshop, including timings, agenda items and preparation of meeting/workshop materials.

Organisational requirements:

· Work within Eikon’s equal opportunities, health & safety, and safeguarding policies at all times

· Understand and act when safeguarding issues need to be escalated

· Working hybrid, with the New Haw office as the designated place of work. Expectation to be office based 1-2 days per week with availability to attend regular external meetings across Surrey. Some may fall outside working hours and on weekends

· Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support

· Work within Eikon’s internal policies, safeguarding and data protection regulations

· Be responsible for equipment/resources

· To promote, monitor and maintain health, safety and security in the working environment

PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED.

Please complete and upload the application form via Breathe HR. Your application will be rejected without a completed application form (Please see vacancy documents at the bottom to download the form)
OR
Application form (please open in word):
BookmarkEmploymentApplicationFormUpdated-1.docx

If you have any problems with attaching the form, please send it to talent @ bookmarkreading . org

At Bookmark, our vision is simple yet powerful: we want every child to read. We believe in the transformative power of reading and the impact it has on children’s futures. Our flagship service is our One-to-one Reading Programme; volunteers will read with students for two thirty-minute sessions weekly. We currently support over 150 schools with a volunteer network delivering over 40,000 reading sessions every year. Volunteers are the heart of our mission, helping us deliver our One-to-One Reading Programme 

Key Responsibilities

• Volunteer Engagement Strategy: Develop and execute strategies to increase volunteer engagement, motivation, and overall satisfaction.
•  Team Leadership: Lead, mentor, and support a team of volunteer coordinators and support executives to manage volunteer relationships and retention efforts.
• Communication & Recognition: Design and implement regular communications and recognition programs to show appreciation and foster a sense of community among volunteers.
• Feedback & Support: Develop systems for collecting volunteer feedback to identify opportunities for improvement and ensure volunteer needs are met.
• Training & Development: Create and facilitate training sessions and development opportunities to empower volunteers and enhance their experience.
• Data Management: Track and analyse engagement and retention metrics, using insights to continuously improve strategies and initiatives.
• Event Coordination: Plan and execute volunteer appreciation events, gatherings, and recognition ceremonies.
• Conflict Resolution: Address any volunteer issues or concerns with empathy and professionalism, working toward positive resolutions.

Experience:

• 2+ years of experience in volunteer management, engagement, or community outreach role.
• Experience working in a role where the focus is delivering one-to-many engagement strategies
• Experience working in an internal communications role is required as a key component of this role is communicating with our volunteers. 
• Previous experience leading a team is preferred.

Key Competencies:

• Excellent communication and interpersonal skills with the ability to foster relationships and build trust.
• Strong leadership and motivational abilities.
• Data-driven approach with attention to detail and problem-solving skills.
• Adaptability in a dynamic and diverse environment.

Title: Engagement and Retention Team Lead
Department: Volunteering
Reports to: Volunteer Services Manager
Role type: permanent, Full-Time
Salary: £31,500
 

About Us:

The Air Cadet Charity is dedicated to supporting the Royal Air Force Air Cadets, empowering young people to develop vital life skills, leadership qualities, and a spirit of adventure. We provide essential funding and resources to enhance the cadet experience, ensuring that every young person has the opportunity to reach their full potential.

 

The Role:

We are seeking a dynamic and creative Marketing and Engagement Officer to join our team. This pivotal role will see you shaping our messaging, inspiring supporters, and driving awareness of our mission through engaging marketing strategies. You'll be instrumental in expanding our reach and highlighting the impact of our vital work by developing compelling content, managing social media, and enhancing our engagement with stakeholders, all while leveraging your storytelling skills, graphic design flair, and strong understanding of digital marketing tools. You will be a key player in communicating our mission and impact to a diverse audience, ensuring our vital work continues to thrive.

The role is primarily working from home with occasional travel to events around the UK as well as to our office in Sleaford, Lincolnshire.

Key Responsibilities:

• Marketing Strategy: Develop and implement comprehensive marketing and communications plans to increase brand awareness, drive fundraising, and enhance engagement.
• Digital Marketing: Manage and optimise our digital presence, including website content, social media channels, and email marketing campaigns.
• Content Creation: Create compelling content, including stories, videos, and graphics, to showcase the impact of our work.
• Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including cadets, volunteers, donors, and corporate partners.
• Event Management: Support and promote fundraising and engagement events across the UK, including travel as required.
• Media Relations: Develop and maintain relationships with media outlets to secure positive coverage.
• Data Analysis: Monitor and analyse marketing and engagement metrics to evaluate effectiveness and inform future strategies.
• Brand Management: Ensure consistent brand messaging and adherence to brand guidelines across all platforms.
• Social Media Management: Develop and manage social media strategy.

Essential Skills and Experience:

• Proven experience in a marketing and engagement role, preferably within the charity sector.
• Strong understanding of digital marketing principles and best practices.
• Excellent written and verbal communication skills, with the ability to create compelling content.
• Experience in managing social media platforms and creating engaging social media campaigns.
• Ability to build and maintain strong relationships with stakeholders.
• Experience in event management and coordination.
• Strong organisational and project management skills.
• Ability to work independently and as part of a team.
• Ability to travel throughout the UK as required.
• Passion for supporting young people and the values of the Air Cadet movement.

Desirable Skills and Experience:

• Experience with CRM systems and data analysis.
• Experience in using design software (e.g., Adobe Creative Suite).
• Knowledge of the Air Cadet organisation.

 

We are committed to equality and diversity and welcome applications from all sections of the community. We are a small, collaborative team that works flexibly, primarily remotely, but with a strong emphasis on mutual support and shared goals. While this role encompasses a wide range of responsibilities, you will be part of a team that values collaboration and is committed to providing the resources and support needed to succeed. We work together to achieve our goals, ensuring everyone can contribute their strengths and expertise.

 Job purpose:

We are looking for an organised, enthusiastic, and experienced Digital Marketing Executive with a passion for social media and marketing to join the Spread a Smile team.

Reporting to the Head of Marketing, you will help to deliver our marketing strategies and day-to-day output across our digital platforms including social media, website and e-comms and our Smile TV online viewing channel for families.

You will play a key role driving social media growth with responsibility for developing and posting creative content and managing interactions across our social media platforms, ensuring that we remain consistent in terms of brand and tone. You will have an excellent understanding of and passion for social media (TikTok, Instagram, Facebook, X and LinkedIn), uses, trends and development.

You will provide marketing support across the Fundraising and Services team, including producing marketing/fundraising materials and literature, appeals and events collateral (services and fundraising related), case stories, PR activity, and supporting management of our photo / film libraries and brand.

You will be brilliantly organised, and comfortable working across a wider team, juggling multiple projects at a time. You will be willing to go the extra mile to help us reach new audiences and achieve our strategic aims.

Key responsibilities and duties:

• Responsible for the day-to-day output of our social media content across Instagram, Facebook, X, TikTok and LinkedIn (we use Hootsuite). Scheduling, writing and producing content (including reels), responding to comments and messages etc.

• Leading on the development of our TikTok channel, delivering engaging content and plans to grow this platform in particular. Also mirroring for Instagram too.

• Managing our Linktree platform (Instagram) and exploring other suitable platforms and reporting for socials.

• Supporting the Head of Marketing to develop social media strategies and growth plans, identifying new audiences, influencer targets, creative content, trends, and PR/marketing opportunities and exploring sponsorship and advertising.

• Using Canva to create social media content, charity materials and videos/reels.

• Responsible for the day-to-day upkeep and update of the Spread a Smile website, making amends and creating content as required.

• Supporting the Head of Marketing on wider website development and marketing strategies and support tools such as researching and using AI i.e. ChatGPT.Responsible for creating monthly supporter e-newsletter in Mailchimp, regular family e-newsletters (4 per annum) and other e-comms, (with Head of Marketing leading on content strategy), helping to ensure schedules for delivery are agreed and adhered to.

• Working with the Head of Marketing to maintain brand quality control, ensuring brand guidelines and support materials are up-to-date and accessible to the whole team.

• Researching and exploring marketing and promotional initiatives and avenues such as Google Ads, PPC, Instagram / Facebook promotions / sponsorship / ads etc.

• Managing Google Analytics and communications tracking, producing monthly reporting on marketing activity using agreed reporting template, including website activity, e-comms performance, social media performance and growth and audience analysis.

• Liaising with external designers as required on charity collateral and managing relationships with printers, obtaining relevant quotes and ensuring costing clarity.

• Supporting the Head of Marketing and wider fundraising team on fundraising appeals and events, helping to deliver relevant collateral, promotional strategies and communications and supporting fundraising relationship requirements as needed (i.e. website news stories etc).

• Working closely with the Head of Marketing and Services team to support marketing requirements for the Services and family events, including delivery and production of materials, visiting hospital partners to take good quality photos and film content etc.

• Attending our Family events as required to support with photos and marketing content.

• Helping to maintain our photo library and ensuring good management systems

General:

• Work in accordance with the organisation’s Vision, Mission and Values and all policies and procedures

• Support a culture of care for the team, volunteers and the families that we work with, including appropriate responsibility for safeguarding. Follow the organisation’s safeguarding policy and procedures at all times

• Contribute to the culture of the organisation, actively supporting wider organisational activities including attendance fundraising events.

 

Stories Officer
c. £32,000 per annum
Permanent, London, Hybrid 2days/week

The Talent Set is thrilled to be partnering with a Health Charity as they recruit for a Stories Officer, a pivotal role in bringing the charity’s mission to life. This role is dedicated to gathering and sharing powerful stories that highlight both the charity’s impact and the lived experiences of people.

As a skilled storyteller, you will craft compelling case studies that enhance the charity's brand, marketing, and communications across owned and earned channels, driving awareness, conversation, and engagement. Working closely with teams across the organisation, you will identify and develop inspiring stories that align with the organisational strategy and campaigns, empowering colleagues to connect with and motivate audiences.

You will also be responsible for maintaining and regularly updating the stories centre in line with data and compliance processes, ensuring stories remain a powerful and ethical tool for advocacy and engagement.

Key Responsibilities:

• Conduct in-person and virtual interviews with key audiences to capture credible, high-quality stories that support the charity’s organisational strategy and campaigns.
• Take ownership of the maintenance, security, and growth of the Stories Centre, ensuring all content is accurate, up to date, and aligned with compliance processes.
• Work closely with colleagues to source and gather stories from underserved audiences, ensuring diverse representation across the charity’s communications.
• Develop and manage relationships with individuals sharing their testimonials and case studies, ensuring they feel supported and informed about how their stories will be used.
• Become an expert in consent, safeguarding, and ethical representation, ensuring all personal stories are shared with sensitivity, transparency, and respect for contributors.
• Use audience data and past performance learnings to shape storytelling content, ensuring it evolves in line with the charity’s brand story and strategic goals.

Person Specification:

• Proven ability to gather, craft, and present compelling, high-quality narratives that resonate with diverse audiences across multiple platforms.
• Experience in developing and maintaining relationships with individuals providing testimonials, as well as collaborating effectively with internal and external stakeholders.
• Ability to use audience insights, performance data, and industry trends to shape storytelling approaches, ensuring maximum impact and alignment with organisational strategy.
• Experience managing content archives, ensuring accuracy, security, and compliance with data protection and consent policies.
• A proactive approach to innovation in storytelling, continuously exploring new methods and formats to engage key audiences, including the media.

We highly encourage you to submit your CV as soon as possible to be considered for this exciting opportunity as interviews are taking place on a rolling basis. 

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

Are you passionate about producing high quality, user-centred information? Want to apply your content skills to meaningful work that helps millions of people each year?

We're looking for a senior editorial officer to join our information content team.

Our information service aims to help people:

-Live with and recover from mental health problems

-Understand and access their rights

-Make informed choices

We do this by producing high quality, user-centred content on mental health topics.

We work to:

-Listen to our audience to understand their needs, behaviours and preferences

-Develop the content people need, in a way they can find and use

-Keep all our information current, accurate and informed by lived experience

You'll play an important role in helping us to achieve these goals.

Key duties and responsibilities

As our senior editorial officer, you'll get to:

-Co-ordinate scheduling, production and quality control for our publications list

-Edit a range of content projects (usually digital, sometimes print)

-Brief and work with authors, freelancers, experts

-Gather research, evidence and data to discover user needs, and guide decisions

-Plan and lead user research and user-testing opportunities

-Help develop content production processes, policies and guidelines

About you:

-Passion for creating accessible, inclusive, user-centred content

-A great editor and copywriter - you can put any idea into concise, clear words (and you can spot a typo a mile away)

-A strong project manager who can keep schedules on track

-Skilled in analytics, user research and user testing methods

-Experienced working with experts and other stakeholders

-Advocate for best practice in content design, UX and SEO

-Can engage with people in a respectful and sensitive way - whatever their background

About the team:

We're a warm and friendly team - serious about our work and passionate about supporting one another. You'll be responsible to the Editorial Manager.

Vacancies at this level within our team are rare, and we're excited to welcome a new person.

Plus working at Mind comes with plenty of benefits. Like flexible working. And 30 days of annual leave - which includes 5 'Mind' days, where we close the office for an extra day after Bank holidays.

If all the above sounds interesting to you, we can't wait to hear from you!

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

Concerned about the climate emergency? Keen to use your fundraising expertise to protect the planet for future generations?   

We are looking for an experienced and inspired fundraiser to develop and manage fundraising projects designed to meet Friends of the Earth’s income targets through multi-channel direct marketing campaigns to acquire new high-quality supporters and develop, retain and increase value from existing supporters.

As Individual Giving Officer you will also monitor performance of fundraising projects and make tactical and strategic recommendations to enhance results. You’ll join a passionate team and contribute to the development of individual giving annual plans, manage budgets and work with Friends of the Earth many internal teams, external suppliers and agency partners.

Key Skills and Attributes: 

This role requires a confident fundraiser and project manager with a solid grasp of fundraising from individuals, either donor recruitment or retention, or in direct marketing within the charity or commercial sector.

Experience of developing and managing multi-channel fundraising projects is essential using a range of media channels. These include telemarketing, print (supporter magazine, cash appeals, retention mailings, inserts and cold mailings), paid social media, Display, YouTube, PPC  and email.

You’ll need to demonstrate a good level of organisational, time management and project management skills, and show a great attention to detail, leading on the monitoring and reporting of projects.

You’ll provide strong creative thinking, and work alongside the internal Content and Creative teams to ensure that content is accessible, inclusive, and honours our commitment to Equality, Diversity and Inclusion 

You’ll gain support from the Senior Individual Giving Officer on using the latest CRM database and create mailing selection lists and help take part in quarterly reforecasting. And show a good understanding of the both the charity fundraising sector and the climate crisis, in order to keep up with the latest trends and techniques.

The Individual Giving program has evolved hugely over the past few years, with a big increase in our digital activity and collaboration with campaign teams to create compelling and integrated plans. You’ll need to show a  track record of engaging online audiences, with an ability to produce compelling copy and content.

Each Individual Giving Officer manages a selection of projects across recruitment or experience, rotating project management to support development and learning across the team.

Knowledge of relevant compliance including Fundraising Code of Practice, CAP code, UK data protection law and complaints handling requirements in relation to individual giving is essential.

The team: 

The role is in the supportive and friendly Individual Giving (IG) team, which sits within the Income Generation directorate.

The IG team consists of eight roles:

• Head of Individual Giving  

• Individual Giving Supporter Recruitment Manager   

• Individual Giving Supporter Experience Manager
• Legacy Manager
• Senior Individual Giving Officer x 2
• Philanthropy Officer

• Individual Giving Officer x 2

Each Individual Giving Officer will be line managed by their Senior Individual Giving Officer, and will work closely with the Individual Giving Supporter Recruitment Manager and Individual Giving Supporter Experience Manager   

For more information please read the attached job description.

Closing date: Monday 28th April 2025 (23:59)

Interview date: Wednesday 28th May 2025.

Hours: Full time (30 hours over 4 days)

Location: Flexible across England, Wales and Northern Ireland 

Salary:  Regional £30,866 - £33,964  per annum, or London £34,358 - £37,456 per annum

(London salary applicable to candidates living in London or those who are based in the London office a minimum of two days a week)

Please note we only accept applications via the Friends of the Earth Application System.

We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture. 

Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.

Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.

Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.