Content And Brand Manager Jobs in Manchester

Age UK Mid Mersey are offering a great opportunity to join our professional, innovative and dedicated team to help launch a new lottery funded Maintenance Cognitive Stimulation Therapy (MCST) programme in Mid Mersey’s four boroughs: Halton, Knowsley, St Helens and Warrington.

Maintenance Cognitive Stimulation Therapy (MCST) is a weekly group programme for people living with mild to moderate dementia or cognitive impairment. 

Group members take part in meaningful and stimulating activities, proven to help maintain memory and mental functioning. The groups provide a fun, supportive environment where people can build new friendships. 

Activities include: 

• discussions 
• word games 
• quizzes 
• physical activities 
• creative and musical activities. 

Cognitive Stimulation is the only non-drug treatment recommended to improve cognition, independence and well-being by the National Institute for Health and Care Excellence (NICE). 

Alongside the MCST group sessions the programme will also provide advice, information and facilitated peer support for the carers of groups members. 

The MCST Team Leader will lead a small team of MCST group facilitators, Carer Support workers and volunteers.

The Team Leader will plan programmes, provide support and supervision to staff, and ensure compliance with relevant guidelines and standards. They will be responsible for undertaking initial assessment visits with clients in their own homes to ensure the MCST programme is appropriate for them.

Travel across Mid-Mersey is expected so the post holder must have access to their own vehicle and a full clean driving licence. 

Full training in MCST will be provided alongside management training and mentoring.

Full job details are contained within the supporting Job Description and Person Specification.

Actual Salary for 21hrs £16,200 per annum (£26,700 FTE)

Application Process: 

To apply, please visit our website to complete an Age UK Mid Mersey Employee Application form, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format). 

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, your personal details will be excluded prior to shortlisting. 

Age UK Mid Mersey is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application form, and if offered the post, we will require two employment references including your current or most recent employer. 

The post is also subject to an Enhanced DBS Certificate. 

Closing Date: 23:59 on Sunday 26th January 2025

Interview Dates: Interviews will be held w/c 3rd February 2025

Are you an experienced digital fundraiser looking for a new challenge in an ambitious and friendly team?  This is a new role with enormous scope to influence the digital development for one of the UK’s leading animal welfare charities.

The individual giving team is responsible for driving sustainable growth through donor engagement, stewardship and acquisition. We are seeking a Fundraising Digital Marketing Lead to drive the development and implementation of our digital fundraising strategy. You will oversee campaigns across multiple digital platforms, engaging with new and existing supporters to drive donor acquisition, retention, and growth. As a key person within the fundraising team, you will collaborate closely with communications and people across the charity to help us meet our ambitious fundraising goals through online channels. This role requires a creative thinker, a data-driven approach, and a commitment to making a positive impact.

We are looking for an experienced and strategic individual to spearhead our online fundraising efforts. The ideal candidate will have a proven track record in digital marketing within the nonprofit sector, successfully utilising online platforms to drive fundraising growth. They will demonstrate expertise in building and engaging communities around a charity’s mission, effectively translating this engagement into ethical fundraising success.

The successful candidate will join a busy, friendly, and capable team working to maximise the charity’s fundraising performance.

Why become part of World Horse Welfare’s team?

Horses might be part of our DNA but they don’t have to be part of yours. World Horse Welfare has plenty of passionate equine experts already in situ, so provided you share our values of being realistic, compassionate and forward-thinking then you could be the perfect candidate.

We care about our people because they are the ones who enable us to achieve such good work. We invest in them, nurture them and listen to them to create a collaborative working environment where everyone feels valued.

Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.

Location

This position is based remotely.  But you must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation.  You will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.

World Horse Welfare’s values are grounded in pragmatism and compassion as we strive to support and strengthen the horse-human partnership in all its guises through a combination of care, research, education and influence. The charity promotes and protects welfare across the full spectrum of the equine world including horses in need, sport and leisure horses, and horses used in work and production in marginalised communities worldwide.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.

Are you passionate about making a real difference in the lives of people living with Dementia or mild cognitive impairment? 

Do you:

• enjoy working with groups of older people?
• have excellent communication skills?
• enjoy fostering creativity and independence?
• want to deliver life-enhancing programmes? 

Age UK Mid Mersey has just been awarded National Lottery funding to develop and deliver evidence-based Maintenance Cognitive Stimulation Therapy (MCST) group programmes for older people experiencing cognitive impairment or who are diagnosed with mild to moderate dementia.  MCST is a weekly group programme for people living with mild to moderate dementia or cognitive impairment. Group members take part in meaningful and stimulating activities, proven to help maintain memory and mental functioning. The groups provide a fun, supportive environment where people can build new friendships.

The programme will be overseen by an MCST Team Leader and delivered by a team of four MCST Facilitators, who will work in delivery pairs, and two carers support workers. One MCST Facilitator pair will deliver 2 group sessions a week in Halton and Warrington and the other pair in St Helens and Knowsley.

We are recruiting four part-time MCST Facilitators who will work in delivery pairs. One pair will deliver group programmes in Halton and Warrington and be based in our Runcorn Office. The other pair will deliver programmes in St Helens and Knowsley and be based at our head office in St Helens.

The facilitators will work closely with the MCST Team Leader to plan and deliver MCST programmes in their two Boroughs. Each programme will run for 12 weeks and will consist of four-hour activity sessions with a shared lunch. Facilitators will adapt the session delivery to meet the needs and specific interests of group participants ensuring the sessions are engaging and meaningful.

Facilitators will also work closely with the carers support workers and ensure that joined up support is provided to participants and their significant others.

Travel across Mid-Mersey is expected so the post holder must have access to their own vehicle and a full clean driving licence.

Full training in MCST will be provided alongside comprehensive induction and role specific training.

Full job details are contained within the supporting Job Description and Person Specification.

Actual Salary for 15hrs £10,722 per annum (£25,020 FTE)

Application Process: 

To apply, please visit our website to complete an Age UK Mid Mersey Employee Application form, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format). 

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, your personal details will be excluded prior to shortlisting. 

Age UK Mid Mersey is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application form, and if offered the post, we will require two employment references including your current or most recent employer. 

The post is also subject to an Enhanced DBS Certificate. 

Closing Date: 23:59 on Sunday 26th January 2025

Interview Dates: Interviews will be held w/c 3rd February 2025

Brand and Content Adviser 

Location: Global remote

Salary: £55,00 - 60,000

Closing date: 15 January 2025

Our vision at UnitedGMH is a world where everyone everywhere can access mental health support. We use our expertise in advocacy, financing and campaigning to advance this vision, focussing on rights, health systems, ecosystems, and field building to deliver progress. We are looking for an experienced and dynamic Brand and Content Adviser to help increase our profile and impact through effective brand, social media and creative content approaches.

Reporting to the Communications Director, this new role will be part of a small international communications team covering strategic communications and media for UnitedGMH and the Global Mental Health Advocacy Network (GMHAN). You will have responsibility for helping manage freelancers and engaging with partners.

This is a great opportunity for a creative and entrepreneurial individual to help us tackle the challenges facing people with mental health needs worldwide.

Key responsibilities

• Working with the Director of Communications  and wider team, contribute to the development of a long-term global brand, content and channels strategy which harnesses the strengths, expertise and impact of UnitedGMH to best effect.

• Provide clarity, guidance and insights to inform the development of our online channels and products.

• Work with colleagues to plan and deliver creative and informative content that reaches and engages audiences with our work and brand.

• Produce and commission multimedia resources to tell the story of UnitedGMH’s mission and impact.

• Monitor social media performance and provide insights on brand, content and channel effectiveness. Drive the continuous improvement and optimisation of our content.

• Provide guidance and quality assurance to ensure that our online content reflects the brand in a consistent and compelling way, wherever you are in the world. 

• Share and promote best practices with colleagues, and collaborate effectively to support our shared goals.

• Regularly review and update our website content and structure to optimise it for our audiences.

• Provide direction, management support and mentoring to the Communications Officer.

Skills and experience

Essential

• Experience of shaping and delivering brand, content and social media strategies for international organisations.

• Deep understanding of tools, techniques and approaches to monitoring and analysing data, and of using insights to continually inform and evolve content strategies.

• Excellent interpersonal and team working skills. Able to engage and support colleagues in developing content and promoting a unified brand externally.

• Strong creative instincts with the ability to produce, commission and curate technical information in an engaging way to a diverse global audience.

• An understanding of global advocacy communications and campaigns approaches.

• Fluent in English with excellent written and verbal communications skills.

• Line management experience. 

Desirable

• Experience of working in global health, mental health or international development sectors.

• A network of freelance contacts, e.g. photographers, videographers, graphic designers.

• Knowledge of other language/s. 

This is a global remote role and you must already have the right to work in the country where you are based.

To apply, please submit your CV and Cover Letter via the Charity Job website by 12pm GMT on 15th January 2025. No direct applications will be accepted.

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The CRM Marketing Officer is a new role within Anna Freud, supported by significant investment in the CRM systems and marketing resource. The post-holder will contribute to and build the organisation’s CRM strategy and marketing capabilities, laying the foundations for increased engagement with our audiences. They will also manage day-to-day CRM marketing activity, having autonomy to drive CRM campaigns, testing and customer-centric lifecycle communications.

The role will report into the CRM Marketing Manager and will be part of the wider Brand and Marketing team. The ideal candidate will demonstrate initiative, proactivity and curiosity to successfully deliver CRM marketing plans. They will collaborate with colleagues to increase the value of our database and advance this important area of work.

Location

Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).

Contract duration

Permanent

Closing date for applications

Midday (12pm), Wednesday 29 January 2025.

Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview

Shortlisted applicants will be notified no later than Wednesday 5 February 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held between Wednesday 12 February 2025.

How to apply

Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.

Are you a Marketing and Communications Manager, who loves planning? In this new role at an international health education membership organisation, you will develop, lead and implement communications and marketing strategies and campaigns that will enhance the organisation's reputation and drive engagement and growth.

This is a new role, as part of building a new management team to support the senior leadership team of small work team, who punch above their weight! You will have 2 creative officers to support you in this role, whilst you plan ahead, and find new ways to gain a bigger audience, through strong organisational skills, and effective marketing. You will enjoy communicating the breadth of offerings they have and provide- including resources, training, an annual conference, - to a vast and complex audience base.

· Salary £37,000, plus 31 days holiday (including bank holidays)

· Remote, with travel once every 2 months to meet as a team, and a week trip for the annual conference.

· Full-time hours, permanent role. Flexible working styles.

You will have experience as a Marketing and Communications Manager within a membership or non-profit organisation, with experience developing and executing integrated strategies, across content, campaigns, digital marketing, brand development, media relations and stakeholder engagement.

The organisation will review applications on a rolling basis, if keen please apply ASAP. I look forward to telling you more about this unique opportunity to join an organisation at an exciting period of development.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Education for All Morocco (EFA) is a transformative charity dedicated to creating opportunities for marginalized girls in Morocco to access quality education. Established in 2007, we have worked tirelessly to transform the lives of young girls, giving them full access to education and additional support thanks to a well-resourced learning and living environment. 

In order for us to continue to connect with donors and partners worldwide, we are looking for a Communication Co-Ordinator to drive our communication and marketing strategy to amplify our impact and champion educational equity in Morocco.

Position Overview: 

We are seeking an experienced and passionate Communications Coordinator to develop and execute our communication strategy. The successful candidate will play a pivotal role in telling the story of our mission and driving our message forward across diverse platforms. This will include managing both internal and external communications, developing compelling content, enhancing donor engagement, and strengthening our digital presence.

Key Responsibilities: 

1.Communications Strategy:

·Collaborate with the Managing Director to design and execute a comprehensive communications plan.

·Ensure consistency in messaging and alignment with the charity’s goals.

2.Digital Marketing Strategy:

·Develop and manage a multi-channel digital marketing strategy and a content calendar. 

·Grow and engage with our online community, to create a vibrant presence across our social media platforms.

3.Donor Relations: 

·Create impactful, consistent donor-facing communications, including compelling case studies, impact reports and thank-you messages.

·Liaise with donors and other funding partners to align and deliver communication strategies. 

4.Content Creation: 

·Develop compelling written and visual content for marketing purposes, including social media, newsletters, annual reports and press releases.

·Capture the impact of our work through storytelling, photography and videography, as needed.[MB1] 

5.Publicity: 

·Act as the liaison for media enquiries and public relations opportunities.

6.Monitoring and Reporting

·Track and analyze communication metrics to evaluate the success of the strategies and inform future strategies. 

Personal Qualities:

·A creative thinker with a passion for storytelling, promoting social change and embracing the importance and impact of our work.

·Strong organizational skills and a proactive approach to problem-solving. 

Required Skills and Experience:

·Proven experience in communications and digital marketing, ideally in the charity sector

·Exceptional written and verbal communication skills in English, proficiency in Arabic is an advantage. 

·Expertise in social media management and content creation.

·Strong storytelling skills with a creative eye for visuals and branding.

·Experience with donor engagement practices and impact reporting.

·Ability to work independently, meet deadlines, and manage multiple projects.

Working Hours, Location and Benefits: 

·8-12 hours per week, based on workload[MB2] 

·This is a contractor position, allowing flexibility and remote work.

·Competitive remuneration to be determined based on experience and expertise. 

How to Apply:

Interested candidates should upload their CV, cover letter and examples of their previous work by the 5th of February.

About Design for Good

Design for Good (DfG) builds, trains and focuses a passionate global creative community to design direct and lasting impact for the United Nations’ Sustainable Development Goals. On a breadth and scale only possible through cross-company collaboration.

Your Role
We are seeking a Senior Communications & PR Leader to drive impactful internal and external communications and strengthen our global network. You will be responsible for developing and executing a dynamic communications strategy while building strong relationships with media partners to raise awareness of our global alliance and its achievements. This is a hands-on role ideal for a candidate who excels at strategic thinking but is also comfortable with content creation using own copywriting and visual skills, as well as guiding other content creators from volunteering partners.

We are looking for someone who shares the DfG mission, has a passion for storytelling, and excels at strategising and delivering innovative communication and PR initiatives. Additionally, the ideal candidate will also possess exceptional communication skills to engage effectively within our global network, connecting diverse audiences and their communication departments. The Communication & PR leader will collaborate with programme staff, and senior management to deliver compelling content across various platforms, including digital marketing, press, branding and storytelling initiatives. The working environment is informal, team-oriented, and encourages individual input and development. Thereby supporting the execution of DfG’s impact-driven program to improve life through design. This position reports to the Managing Director of Design for Good.

Key Responsibilities:

• Communication Strategy: Develop and implement a communications strategy to elevate DfG’s global visibility and impact.
• Public Relations & Branding: Build and strengthen relationships with press contacts, and public relations partners to expand DfG’s reach. Enhance and promote our brand to ensure consistent messaging and representation.
• Content Development: Lead and create content for various channels, including the website, social media, events, annual reviews, and press releases
• Content Execution: Plan, coordinate, and deliver communication activities in partnership with alliance communication leads and external partners.

Key Requirements:

• Passion for DfG's mission to improve life through design
• Senior-level experience in communications, and public relations ideally in an NGO, charity or mission-driven organisation.
• Strong public relations network and a proven track record of securing media coverage for a global organisation.
• Exceptional communication skills in English, with strong storytelling abilities (additional languages are a plus).
• Ability to work independently while motivating and collaborating with colleagues and partners globally.
• Strong organizational skills, attention to detail, and the ability to meet deadlines.
• Comfortable working remotely with international teams across different time zones.

Preferred Skills and qualifications

• Proven experience building and managing relationships with media, partners, and stakeholders (foundation is a plus)
•   Experience in sectors related to international culture, design, creativity, or sustainability.
•  Familiarity with diverse media channels and target audiences
•  Bachelor’s degree in Communications, Journalism, PR, Marketing, or a related field.

Compensation
Salary payment is dependent on skill set, experience and education.

Responses to applications
Replies will be sent during January 2025.

FIT makes grants to organisations and provides individual fellowships for work that promotes sustainable transport as a universal basic right, reduces the environmental impact of our transport system, and reduces the dominance of the car in society. The Foundation also makes loans, repayable grants and equity investments to selected projects and innovations. For further information about our work and examples of our projects, please visit our website.

The Communications Officer will manage the Charity's communications activities including PR/press, the website and social media, as well as helping organise various events. We are looking for a highly motivated and experienced individual who cares passionately about achieving our aims. The role offers an opportunity to help shape the Foundation’s priorities and strategy, to be part of a movement for change, and to identify and work with some exceptional individuals and organisations. 

 JOB DESCRIPTION

1)   PR/ press:

• Promoting FIT and its work to a wider audience

• Publishing and promoting the work of FIT’s grantees, fellows and investees using blogs, social media, newsletters and press releases:

  • Communicating with grantees, fellows and investees to obtain relevant information

  • Drafting news articles for the FIT website and social media

  • Producing a quarterly newsletter detailing new grant awards, grantee news and upcoming events

  • Producing press releases and media articles

  • Liaising with external press and print media organisations

  • Creative use of other media as the post holder sees fit

• Creating a digital catalogue/ archive of all FIT-funded projects, fellowships and investments

• Adding FIT to directories of grant-giving organisations to allow us to be found by a wider audience.

2)      Website: 

• Maintaining and updating FIT’s website (in conjunction with the Executive Secretary & Grants Manager)

• Producing grant impact summaries for the individual project pages on the website using information provided in final project reports

• Adding missing past/ present funded projects to the website to create a complete online record of everything FIT has funded.

3)      Social media: 

• Managing FIT’s existing social media accounts including LinkedIn and X

• Setting up new social media accounts as necessary eg Facebook

• Drafting a social media policy for FIT.

4)   Events/ networking:

• Supporting the organisation of in person events and webinars to showcase the projects, fellowships and social investments which FIT supports, and to enable networking amongst those supported by FIT (in conjunction with the Executive Secretary & Grants Manager and Events Manager)

• Creating virtual sub-groups of grantees and fellows to further enable networking opportunities.

5)    Other: 

• Opportunity for drafting a communications strategy

• Other communications tasks from time to time as deemed reasonable by the trustees and Executive Secretary & Grants Manager.

PERSON SPECIFICATION

The Communications Officer will actively and passionately promote the work of the Foundation and will be aligned with the aims of FIT, which are public transport as a universal basic right, reducing the environmental impact of our transport system, and reducing the dominance of the car in society.

Skills and competencies

• Excellent copywriting skills and experience in drafting copy for technical and non-technical audiences in a variety of formats, including web, social media, news articles, press releases, formal reports, etc (E)

• Experience in web editing using WordPress (E)

• Ability to work and liaise with a wide range of people (E)

• Accuracy and excellent attention to detail (E)

• Ability to work independently under own initiative (E)

• High level organisational and administrative skills (E)

• IT skills: competent in the use of Google Workspace, Zoom and social media, etc (E)

Knowledge and experience

• Experience of working in a communications role (E)

• Experience of working with social media (E)

• Experience of working with mainstream media (E)

• Familiarity with the charitable, not-for-profit or campaigning sector (E)

• Experience of working within a committee environment, for example, with a board of trustees or elected members (D)

• Interest in and support for sustainable transport (E)

• Knowledge of the sustainable transport sector (D)

E = Essential; D = Desirable

To apply for the role, please submit your CV and a covering letter (maximum 2 sides A4) outlining your relevant skills and experience, together with details of how you fit the requirements of the person specification. The deadline for applications is 23:55 on Friday 14th February 2025.

This role will be pivotal in contributing to FEI’s communications strategy, focusing on high-quality content creation across social media, personal stories and other written, designed and video formats.  

Scope of the role: 

The Digital Content & Communications Officer is responsible for creating content across FEI’s communications channels, inspiring individuals organisations alike to get involved in the face equality movement. 

This is an exciting new role within a fast-paced, growing organisation. The ideal candidate will be creative, passionate about communications, with attention to detail. The role will be varied, working across campaigns, partnerships, storytelling and our membership programmes. With a primary focus on social content, this role will also contribute to campaign development, newsletters and blogs. 

There will be freedom for creativity and trying out new ideas, with a focus on personal development through training and ongoing support by working closely with the Campaigns Manager and the wider team. 

With a remote team working across the UK we are committed to providing flexible hours, but there must be crossover on Monday-Thursday mornings to align with the other team members. 

About Face Equality International: 

Face Equality International works to mobilise an alliance of Non-Governmental Organisations (NGOs), charities and support groups to further the campaign for ‘face equality’. 

Our vision is to build a world of equity, dignity and inclusion with and for anyone with an appearance affecting disfigurement or difference. By supporting a global community of organisations and individuals alike, we grow their capacity to champion face equality.  

We run award-winning research and campaigns, together with partners such as Sephora UK. With plans to present at the United Nations in 2025, this is a hugely exciting time to be joining our small but mighty team. 

Responsibilities 
 

• Social media – Written, graphic and video content to be produced to support FEI’s mission. With the support from the Campaigns Manager, the Communications Officer will lead on developing engaging content to amplify the voices of the facial difference community. Accessible content standards are essential.  
   

• Graphic/video editing – Using tools such as Canva or CapCut to create and edit content.  
   

• Website updates – All FEI staff have access and responsibility to collectively update our WordPress site in line with their role.
   

• Copywriting – Creating content for social media primarily with the addition of blogs and other written marketing materials on occasion.  
   

• Engagement – Community management and engagement via online channels, including influencer outreach.  
   

• Monitoring and evaluation – using analytics to track impact. 
   

• Ad hoc tasks: Supporting the team with ad hoc administrative and communications duties as requested. Member meetings and events on occasion may be required outside of normal working hours.

Past experience: 

• Experience of producing content for digital channels is essential.  

• Experience of copywriting is essential.  

• Experience of design programs such as Canva or Photoshop is essential. 

• Experience/knowledge of the social justice and equality movements, particularly those devoted to the disability and disfigurement community, is desirable but not essential.

Knowledge and skills: 

• Excellent communication skills – both written and oral, and the ability to communicate to our diverse global audience with care and professionalism. 

• Good interpersonal skills in order to collaborate with volunteers, staff, members and our wider community.

• Good knowledge of brand guidelines, tone of voice, and adhering to overarching strategy.

• IT literacy – knowledge of Word, Excel and PowerPoint are essential. 

• Knowledge of website, social media and newsletter content management systems. 

• Ability to work to tight deadlines, and to prioritise workload. 

• Attention to detail and good organisational skills.

• Willingness and enthusiasm to learn, and grow as the face equality movement does. 

• Multi-lingual candidates would be an asset to our work.  

We would particularly welcome applicants with personal experience of disfigurement/facial difference and from other minority backgrounds.

Job Overview

• Responsible for developing and delivering all fundraising events with the support of the Fundraising Events Manager
• Ensure that all event participants - virtual or physical have an exceptional experience to maximise income and are placed at the heart of everything that we do.
• Build excellent relationships with event participants to ensure future event participation.
• Support the FEM in creating and implementing user journeys for each event and review regularly based on audience insight and current event fundraising trends.  
• Create tailored fundraising materials with the support of our marketing team.

Key responsibilities

• Ensure that all event project plans are in place, liaise with stakeholders to ensure that all deadlines are met, working within budget and ensuring income targets are met.
• Steward participants based on their supporter journey.  To include calls, sending supporter communications, providing fundraising support, following up to ensure donations are received, personalised thanking and survey. 
• Attendance at events to enhance our supporters experience and deepen their relationship with Ben.
• Work with FEM and marketing team to produce marketing collateral, merchandise and other support materials based on each event. 
• Ensure that all participants have a fundraising page on Enthuse and Salesforce is updated with all current contact information. Including income and communications. 
• To lead and deliver on certain Ben and Third-party events including supervising Ben employees and on-site contractors.
• Ensure that all bookings are invoiced, and payment received.
• Monitor and maintain social media groups and WhatsApp groups created for our Fundraising Events
• Update webpages relating to our Fundraising events with current content.
• Identify and capture inspiring stories from our event participants to share across our media and digital channels.

Technical Knowledge (E = Essential, D = Desired)

• Proficiency in CRM software (Salesforce) (E)
• Proficiency in using fundraising events platforms (Enthuse) (D)

Job Specific Competencies

• Excellent communication and interpersonal skills, with the ability to build relationships with supporters over a range of channels, including email, telephone and face to face. 
• Strong organisational skills with the ability to deal with a variety of tasks under pressure and working to busy and tight deadlines
• Ability to work independently and as part of a team, collaborating with colleagues within and across departments
• Strong project management skills ensuring delivery of events and journeys from start to finish.

Qualifications required

Our teams are made up of people who are committed to our ambitious goals – you do not need to be degree educated to secure a role, but you should be able to demonstrate a combination of experience and competence that meets the requirements of the role

Experience required

• Relevant experience in delivering and attending events
• Experience of building excellent relationships with participants
• Experience of creating and implementing participant journeys

This job is suitable for someone who…

• Has a passion for events
• Has a natural ability to build relationships with our participants
• Contributes constructively and generously as part of a wider team
• Is passionate about the work that Ben does and the changes it can make to our automotive family
• Can turn one-time participants into lifetime supporters.  

Purpose of the role

We are looking for enthusiastic colleague ready to work in a fast-paced and exciting work environment who can easily grasp and communicate impact to our different audiences. The Communications Specialist will be an exceptional writer across different platforms, be an excellent coordinator across the communications and wider team and be a strategic thinker. They will love the opportunities that come with working in an entrepreneurial environment, with a drive to deliver excellence and to support project management across our high-profile moments – events, product launches, campaigns.

The role is currently fixed term with strong likelihood of becoming a permanent role.

Key Responsibilities

Content generation

· Draft compelling content for our different audiences across a broad suite of communications, particularly for our website, newsletters and materials.

Strategic delivery

• Support the Head of Communications and Membership and the Communications Lead to implement our Communications Strategy and Social Media Strategy. 
• Design and deliver several communications plans for key global opportunities – for our latest insight/research/tools and for our participation at high-profile events. 
• Take a strategic focus across communications outputs, identifying core audiences and the best messages and approaches to reach those audiences. 
• Oversee funding communications, developing materials and digital communications to resonate with business, foundations and other funders.

Drive efficiency and continuous improvement  

· Aptly project manage the delivery of our key moments, particularly for research and events, being exceptionally organised and working well with external suppliers and the wider team.

· Seamlessly coordinate the planning and evaluation of communications milestones, including our communications calendar.

· Maintain and improve core systems including our mailing lists and help to improve our website through regularly maintenance and updates.

· Support the development of processes to enhance how we plan communications opportunities and evaluate impact from across the team.  

Using relationships for change 

• Build relationships with our Members, partners and donors to share their story, make them feel valued and ensure they promote our initiatives.
• Support capacity building of the wider team in communications (e.g. providing feedback, templates and running training sessions).
• Work openly with colleagues, collaborating enthusiastically and asserting and influencing effectively for timely communications.

 Visual identity

• Be a brand ambassador and champion, implement and support development of protocols and house style guidelines, ensuring high standards of accuracy and consistency across the team and our content.
• Develop compelling visuals to accompany communications.   

Other

• Support the navigation of communications issues. 

The Talent Set are delighted to be working with Helpforce to recruit their Head of Communications. The charity offers a flexible working environment, with remote working, and an expectation to attend monthly team meetings at their London office.

This is a truly forward thinking, innovative and mission led charity punching well above its weight, leading practice and ideas about the best way volunteers can support our health service. It could not be a better time to be joining them. 

 You will need to be creative and experienced in directing integrated campaigns and teams across most marcomms disciplines, including PR and with some experience of working with policy and public affairs to influence at national and regional level

We are looking for someone with a strong track record at a senior level. This doesn’t have to be in health and social care, but you'll need to have that commercial edge to understand new sectors quickly and translate the charity’s mission to accelerate the growth of volunteering in health and care into compelling messages to secure new business and influence change.

Key Responsibilities:

•  Develop and implement a comprehensive overarching marketing communications strategy to clarify, build and maintain Helpforce’s brand and position. 
•  Plan and deliver external multi-channel communication campaigns, and work with the Comms team and any external suppliers to ensure all campaigns are delivered strategically and effectively. 
•  Build and maintain strong relationships with media outlets, influencers, and key stakeholders. 
•  Commission and manage specialist agencies and freelancers – including policy, PR, website/digital and design – and ensure their contribution aligns with our strategic/business objectives. 
•  Support colleagues across Helpforce in their effective and strategic communication with stakeholders and audiences, including developing the CRM (Salesforce). 
•  Work with the Comms team, colleagues, agencies and freelancers to create compelling content for the website, social media, newsletters, blogs, press releases and other communication materials and assets. 
•  Collaborate with and support other teams to ensure consistent messaging and brand alignment. 
•  Monitor and analyse communication performance, to support a culture of continual improvement. 
•  Ensure you and the Comms team stay up to date with industry trends, best practices, and emerging technologies. 

Person Specification: 

•  A track record in creating and leading successful integrated, multi-channel marketing communications campaigns. 
•  The ability to think strategically while also being directly involved in content creation. 
•  The ability to come up with creative ideas that capture the media and other target audiences’ interest and secure coverage/engagement. 
•  Strong media relations experience. 
•  Exceptional written and spoken communication skills 
•  Good understanding of how to create compelling content for different audiences and capacity to brief relevant in-house or external specialists to deliver what’s needed. 
•  Ability to get to grips with a complex area of policy and practice, like healthcare, quickly. 
•  Experience of effective stakeholder communication and engagement. 
•  Strong interpersonal skills, especially the ability to provide wise and credible counsel to senior colleagues, and your peers and team. 
•  Excellent project management skills with the ability to handle multiple tasks and deadlines. 

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
 

The Talent Set are pleased to partner with Hearing Dogs for Deaf People to support the recruitment of their Senior Digital Marketing Officer on a permanent basis. This will be a remote role with occasional travel to Buckinghamshire, paying £40,000.

The Senior Digital Marketing Officer will drive Hearing Dogs for Deaf People’s digital performance across key channels, including paid media, paid search, SEO and email marketing. It’s a vital role that will deliver impactful campaigns that increase engagement, drive income and achieve organisational objective such as Sponsor a Puppy programme, recruiting volunteers, growing legacy pledges and enhancing ecommerce success.

Key responsibilities include:

 Paid Media Campaigns

· Plan, implement, and optimise paid advertising campaigns across platforms such as Google Ads, Facebook, Instagram, and LinkedIn.

· Develop audience- targeted strategies to maximise ROI for campaigns like Sponsor a Puppy, legacies, volunteer recruitment, and ecommerce.

· Monitor and report on campaign performance, adjusting tactics as needed to meet KPIs.

SEO (Search Engine Optimisation)

· Implement on-page and technical SEO strategies to improve website rankings and organic traffic.

· Conduct keyword research to optimise website content, blog posts, and landing pages.

· Collaborate with the website team to ensure SEO best practices are implemented during website updates and content creation.

Email Marketing

· Develop and execute email campaigns, including welcome journeys, supporter engagement workflows, and appeals.

· Manage segmentation and personalisation strategies to improve email performance.

· Test, analyse, and report on email marketing metrics (e.g., open rates, click- through rates, conversions).

Data Analysis and Insights

· Track and analyse performance metrics across all channels, providing actionable insights to improve effectiveness.

· Produce regular reports on campaign and channel performance for internal stakeholders.

· Use analytics tools (e.g., Google Analytics, email platforms) to inform decision-making.

Collaboration and Campaign Support

· Work closely with other teams, including Brand and Content, Social & Community, and Product Growth, to ensure consistency across campaigns.

· Support integrated campaigns, leveraging digital channels to enhance visibility and engagement.

Innovation and Optimisation

· Stay up to date with the latest digital marketing trends, tools, and best practices.

· Recommend and implement new approaches to improve campaign effectiveness and efficiency.

Key skills include:

· Proven experience managing paid media campaigns in or for charities (Google Ads, social media platforms).

· Strong knowledge of SEO strategies and tools (e.g., Google Search Console, SEMrush, or Ahrefs).

· Experience in email marketing, including segmentation, personalisation, and performance analysis.

· Proficiency in analytics tools (Google Analytics, campaign tracking platforms).

· Excellent data interpretation and reporting skills to optimise performance.

· Strong project management skills with the ability to manage multiple priorities.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.