Community volunteers volunteer roles in sutton, surrey
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community researchers wanted to help East London Waterworks Park ensure our community-owned park is inclusive and welcoming for all.
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
We are looking for community researchers specialised to contribute to our community-led working circle who are working on on a listening project to ensure often underrepresented voices in conservation and environmental projects are heard and centred.
There is opportunity to lead on projects and facilitate the direction of the working circle.
The Inclusivity Circle currently meets monthly on a Wednesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.
While your experienced research skills are crucial, we also value your ability to engage with the community and build partnerships. Experience in conducting community-based research or working with community organisations is important. A strong understanding of community dynamics and the ability to collaborate effectively will be invaluable in ensuring your research findings are relevant and impactful. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role.
Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your research expertise will be vital in shaping our new biodiverse park. By conducting listening research on community needs, and potential park uses, you'll help us create a sustainable and inclusive space. Your findings will inform our design, programming, and outreach efforts, ensuring the park meets the needs of our community and contributes to biodiversity conservation.
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You don’t need to be a healthcare expert or have all the answers.
You just need to be a good listener, show up with kindness, and be willing to offer your time.
Marie Curie is looking for caring, everyday people to join our Community Companion team. You’ll be part of something truly meaningful - offering support to people in their final stages of life, and to the loved ones around them.
What’s a Community Companion?
Being there for someone when it matters most. This might be visiting someone in their home, offering a chat and a cup of tea, swapping stories and talking about what's happening locally, or just being a calm presence.
You will never be asked to do anything you’re uncomfortable with and you will receive training and support from the Marie Curie team to support you in your Companion role. You’ll also meet a team of like-minded volunteers who are all in it for the same reason: to help others and feel connected to something bigger.
What Will You Actually Do?
- Provide emotional comfort and conversation - just being present matters.
- Share helpful information or point people to local services or resources available.
- Support family members or carers, before and after bereavement.
- Help people express their wishes for care, in their own words.
- Be a calm, steady presence in what can feel like a chaotic time.
No Medical Background Needed - Just These Qualities:
- You’re friendly, patient, and a good listener
- You’re open-minded and non-judgmental
- You’re emotionally mature and can handle sensitive topics
- You’re reliable and can commit 3 hours each week
- You’re comfortable using email and completing a short report each visit
What You’ll Get in Return:
- A sense of real purpose and the chance to make a lasting difference
- A welcoming volunteer team and a strong support network
- Ongoing training, development, and guidance
- Recognition and appreciation for the time you give
- Out-of-pocket expenses covered
Whether you’re looking to give back, build experience, or just connect with others in a more meaningful way - this is an opportunity to do something truly rewarding.
Ready to Find Out More?
Fill out our application form and we will invite you for an informal chat (online, over the phone or in-person), and walk you through the next steps together. Alternatively, if you’d like to find out more first, please contact us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become a Marie Curie Companion Volunteer
Location: Community Based in Bournemouth, Dorset
Commitment: 3 hours/week
Min Age: 18+
Driving: Not essential, but helpful
Criminal Record Check: Yes
Other Checks: 2 non-family references required
*Volunteers are not expected to cover all the areas mentioned
About the role
Marie Curie provides a vital service to those living with a terminal illness and their families. Your time helps reduce loneliness, offer emotional care, and assist with small tasks, allowing carers to take a break
What you will do
- Visit people in their homes or care setting
- Provide friendly support and care
- Help with tasks like making tea/coffee or going to appointments
- Offer emotional support and signpost to services
- Provide information and support around fuel poverty and accessing available resources
- Complete a short report at the ed of each visit
What we need from you
- Empathy, patience, and good listening skills
- Reliability and a commitment to weekly visits
- Respect for privacy and dignity
- Familiarity with basic IT – Microsoft Office, Email
What you'll gain
- Full training over 1 day and ongoing support throughout
- Reimbursement for out-of-pocket expenses each month
- A chance to make a real difference
Marie Curie is committed to safeguarding and promoting the welfare of patients and their families and expects all staff and volunteers to share this commitment. Marie Curie will treat all volunteers fairly and with respect. We will not discriminate on the basis of disability, ethnicity, marital status, pregnancy or maternity, sex (i.e. gender), sexual orientation, religion or faith, or gender reassignment. We will not discriminate on the basis of age, unless the responsibilities of a role require us to do so in order to safeguard our volunteers and/or service users.
For more information or if you have any questions regarding this volunteer role, please contact us.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The New Normal are seeking a Volunteer to support Volunteer recruitment, onboarding, co-ordination and support, supporting the Volunteer/Operational Lead.
We are looking for a driven and proactive person to support TNN in it's mission to provide free-to-access peer support for a diverse range of grief experiences, communities and identities.
Applicants should have the capacity to reliably provide around 10 hours per month on a flexible basis.
We are seeking someone who has experience managing or supporting volunteers or staff. They should have skills in organisation, communication, co-ordination and empathy. It would be preferable if they have experience in a charity, non-profit or community organisation and knowledge of volunteer management and recruitment.
We welcome applications from candidates of all backgrounds and pathways. This is a voluntary role and responsibilities are listed in below Job Description.
[Due to the nature of the role and the work we do, the successful applicant will be required to undertake a DBS check. Persons will be shortlisted and appointed based solely on character, skills, qualifications and experience.]
TNN are committed to diversity and inclusion and so we use the Anonymous Recruitment feature to reduce the potential for unconscious bias.
Please ensure all relevant experience is listed clearly on your CV. In your covering letter, please tell us more about yourself, why you are interested in the role and what you think you can bring to the Charity. We are keen to hear about you as a person and your story, as well as your skills and experience.
Thanks your interest in this role - we look forward to receiving your application!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through its helpline, email and text support and Online Forum; and promote and host research into causes, treatments and therapies.
About the role:
We are now looking for people interested in providing compassionate support to those affected by mental health problems, particularly people with severe mental illness, and carers, families and friends. As a volunteer, you will provide support on-site, in our Islington offices, by telephone. You will also form a close team with our other skilled volunteers and shift leads.
Volunteering can help improve mental well-being, increase physical activity, enhance social bonds and bring meaning to people's lives. It is an excellent way of putting a structure on your free time and keeping your brain active. When you volunteer, you feel useful to and valued by your community.
SANEline Volunteers provide support to callers with a wide range of mental health problems via our confidential crisis line, which is open from 4-10pm, 365 days a year.
Working on SANEline requires empathy and resilience, and we take pride in providing a nurturing environment and unwavering support to our team.
About you:
- You are empathetic, highly compassionate and genuinely interested in supporting people from all walks of life
- You are a good listener and a warm and confident communicator
- You have a few hours to spare each week and want to use that time to make a difference to help vulnerable people
- You are looking for a way to continue using skills built up over your working life or a route to learn and explore new avenues previously blocked by the demands of your career or job.
- You can commit to one 4-hour shift per week, including one weekend shift per month
- You can work collaboratively with our team and volunteers to ensure delivery of a high-quality service on SANEline
- No previous helpline or mental health experience is required, just a sincere desire to help others
Altogether, we are looking for warm, compassionate, understanding people who are good communicators to join our services team as a volunteer. You don't need to be a mental health expert: empathy matters more than academic qualifications or experience, and we’re keen to hear from people of all ages and walks of life.
We particularly encourage applications from retirees, empty nesters, or people changing careers and wanting to develop new skills.
In early May, we will run a drop-in session for you to find out more about SANE and ask any questions you may have about volunteering with us.
What can you expect?
To work within SANE's framework, including regular check-ins and debriefs to support you and help refine your newly acquired skills.
To receive the full SANEline training and further online training opportunities within specific areas.
To become part of an established and diverse team.
To gain exposure to a wide range of mental health problems.
To gain valuable practical experience in providing emotional support to vulnerable people.
A culture where team members support and learn from each other.
A warm, supportive and encouraging environment.
To apply: Please click on "Apply via Website" and fill in the form to register your interest. We will then get in touch and let you know about the following steps.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Helping with event preparation
· Manning checkpoints
· Walking support
· First-aid support
· Marshals
· Support drivers
· Helping with community stalls
We are looking for people who are:
· Warm and non-judgemental
· Willing to learn about the work of YBTC
· Able to communicate with a range of different groups
· Good team players, able to work with other staff/volunteers
· Reliable and able to commit to agreed requirements
We can offer you the following:
· Induction and ongoing training
· Ongoing support and supervision in your role
· The opportunity to learn new skills
· YBTC commitment to health and safety
About Yorkshire’s Brain Tumour Charity
Background
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region
every week.
Our charity values are:
Integrity, Compassion, Community & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Welcome volunteer
Team: Tooting Hub – CARAS ESOL (Youth/Adult)
Supervised by: Team Project Coordinator
Location: Tooting Hub site
Activity times: Monday or Wednesday
Time commitment: 2 hour shifts on a rolling basis.
We ask that volunteers commit for a minimum of 4 months
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work:
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
About the Role:
We are currently recruiting a team of volunteers to join our new Welcome team at Tooting Hub. This is a new role. Welcome volunteers will provide a friendly face to existing community members attending our regular projects. They will also be the important ‘face of CARAS and our welcome at the door’ to people attending projects for the first time, to visitors and to people dropping in unannounced to enquire about CARAS’s service. Volunteers will meet and greet, and ensure all visitors are responded to appropriately and introduced to the relevant member of staff, activity, project, or meeting. There will be an administrative element to the role (updating registers and emailing enquiries to CARAS staff, for example).
Who will you be?
We work hard to ensure our services feel welcoming and inclusive. It is important that this new team is representative of our diverse local and internal CARAS community. Whether you are new to volunteering with CARAS or are a regular volunteer looking to vary your role or a community member wanting to develop some leadership skills or volunteering experience, this might be the exact project for you.
Volunteer Tasks and Responsibilities:
· Signing up to a shift/s on the Tooting HUB welcome team rota
· Able to be at Tooting Hub in person to complete agreed shifts
· Welcoming staff, volunteers, existing and potential new community members and visitors
· Ensuring all visitors are responded to appropriately and introduced to the relevant member of staff, activity, project, or meeting
· Ensuring everyone completes the onsite register on arrival to comply with safeguarding, health and safety and fire evacuation policies
· Taking agreed initial intake information for new / drop in visitors wanting to attend a taster activity
· Conducting induction tours of the building and introductions to facilities, key staff, and partners
Requirements (all experience can be from paid or voluntary roles):
Essential:
· A calm, friendly, kind, and patient approach
· Happy and confident to meet new people and put them at their ease
· Excellent communication skills, especially with people with varying levels of English
· To be non-judgemental and able to engage with people from diverse backgrounds
· Confidence in using one’s own judgement to follow agreed policy
· Good IT admin skills in using Microsoft office, outlook, Google search, online forms etc
· A commitment to confidentiality and data protection
· Punctual and reliable
· To be able to volunteer on Mondays or Wednesdays for a minimum of four months
Desirable:
· Lived experience of seeking sanctuary and/ or the UK immigration system.
· Personal experience of working with people seeking asylum.
· Proficiency in one or more of the following community languages: Albanian, Amharic, Arabic, Bengali, Dari, Farsi, Kurdish, Oromo, Pashto, Russian, Spanish, Somali, Tigrinya, Urdu, or Vietnamese.
We will prioritise applicants with lived experience of the asylum process.
Benefits to Volunteering:
· Learn about issues relating to refugees and people seeking asylum.
· Work as part of a friendly, welcoming team.
· Develop your skills and competencies.
· Be able to access relevant training, including safeguarding training.
· Obtain a reference from us relating to your placement after 3 months’ regular volunteering
· All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. *
· You will also receive training and support relevant to your specific role.
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Variable – depending on individual circumstances and what people can do
Location: Variable – we are looking to extend our reach of peer support walks throughout Yorkshire
Main Tasks:
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Support our regular wellbeing/peer support walks
· Welcome participants and help them feel comfortable, fostering a friendly and inclusive atmosphere
· Encourage conversations among participants, offering a listening ear
· Be attentive to the well-being of all participants during the walk
· Offer information on YBTC services
· Attending occasional training sessions or volunteer meetings organised by YBTC
We are looking for people who are:
· Are warm and non-judgemental
· Reliability – are punctual and committed to scheduled walks
· Collaborative mindset to work effectively with staff and volunteers
· Basic physical fitness to complete the walks, awareness of the needs of participants with
different mobility/health conditions
We can offer you the following:
· Full induction and ongoing training
· Ongoing support and supervision in your role
· Opportunity to learn new skills and meet new people
· The satisfaction of making a positive impact on those affected by brain tumours
Background
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumours are diagnosed in the region
every week.
Our charity values are: Integrity, Compassion, Community & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire through local support and research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Enthusiastic, hands-on volunteers needed to help provide food to the community. A key role, you will work at the main hub of the food bank and help the food service run as smoothly as possible. An exciting opportunity to make a real, immediate impact to those in need of support.
Hours: Tuesdays and/or Thursdays, 10:00-12:30, 12.30-15:00 or 14:45-17:00.
Book shifts to suit your own schedule!
Location: St Michaels Church Hall, 37 Bounds Green Rd, London, N22 8SD
About Bounds Green Food Bank:
Open since June 2020, we serve over 1,500 children and adults in the community. We are committed to improving lives by providing food and essential household items to build a healthy, hunger-free tomorrow. We strive to promote social inclusion by supporting people who find themselves in a crisis situation where they need assistance to feed themselves and their families.
The role:
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Help with setting up the food service and replenishing goods when needed, including decanting and repacking items.
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Warmly welcome guests, serving them the appropriate number of items depending on their household size and needs.
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Follow food bank policies including Health and Safety procedures e.g. wearing gloves when handling fresh food and lifting boxes safely.
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Keep the hall tidy throughout the food service e.g. tidying away boxes and neatly restocking items.
Person specification:
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Patient and flexible
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A team player
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Understands and is sensitive to the challenges and difficulties faced by guests accessing the food bank e.g. food and fuel poverty, feelings of shame and embarrassment, language barriers.
Benefits:
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Flexible - book shifts to suit your own schedule!
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Give back to the community - one of the NHS’ 5 Ways to Wellbeing!
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Gain access to free workshops for volunteers and upskill on a range of topics (conflict resolution, mental health first aid, arts and crafts, and more)
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Join free social events for volunteers (such as picnics, walks, games nights and celebration events)
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Gain a sense of community and meet the huge team of volunteers
Please make sure you have included your name, email and phone number!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook. In this role you will be: • Managing group membership – authorising Requests to Join. • Creating a warm and welcoming environment. • Supporting group conversations. • Working with a Volunteer Moderator Team to create engaging content for the Group. • Ensuring House Rules are followed and content is appropriate. What you’ll gain from the role: • An opportunity to give something back. • A chance to build a strong community. • A sense of achievement through the difference you make. • A chance to be part of a team of like-minded people • An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. In return for donating your time we will provide: • A rewarding experience. • A great Induction and training. • A supportive manager. • Regular updates and catchups. • Expenses. • An opportunity to connect with other volunteers.
Location
Region
- Wales
Home based
- This role is home based
Additional location information
-
Blaenau Gwent, Bridgend, Caerphilly, Cardiff, Ceredigion, Torfaen, Glamorgan, Newport, Merthyr Tydfil, Monmouthshire, Rhondda Cynon Taff
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- An understanding and interest in maximising the benefits of social media platforms. A willingness to learn about local services and activities to inform the community as appropriate. Interested in helping people get the information they need. Good communication skills.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Nova New Opportunities is an educational charity based near Ladbroke Grove. As we ease out of London, we are looking for volunteers to help on day trips in and around London to support families in getting back to normality again.
Trips will include anything from horse riding through to the beach, farms and Kew Gardens. This is an opportunity to help families from marginalised communities while gaining experience of working with a small, friendly and supportive charity.
Volunteers will help the group leader to accompany groups of parents/guardians and their children on a variety of cultural/fun trips, helping to make them feel welcome.
Suitable volunteers will be reliable and sociable and enjoy working with children. Volunteers must be available for day trips during school holidays, as this is when most of the trips take place.
Volunteers receive a full induction, and support from the Children and Young People Coordinator. Travel expenses on the outings and any entrance fees are covered, and some further expenses can also be claimed.
Please send your CV along with a cover letter outlining why you would like to support Nova.
Creating the circumstances through which people have the opportunity to achieve their potential & improve quality of life regardless of background.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education within East Surrey - Covering Reigate & Banstead and Tandridge.
We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.
Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.
Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
The network meets weekly on Monday evenings from 19:30.
Group interviews on the 19th May @ St John Ambulance, Kingsfield Business Park, Philanthropic Road, Redhill, RH1 4DP
If you are successful you will need to undertake induction & training for role at these dates:
Training for role - Saturday 12th & Sunday 13th July
Closing date for these opportunities is: 18/05/2025
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Open Age reception team builds the personal relationships that make our visitors feel comfortable and relaxed while we inform them of the activities we offer, help them select and book onto those that suit them best, and assist with the practical, ongoing event support that gives people a great customer experience. This is a frontline customer facing role which would suit a confident, approachable person, with good interpersonal skills and an awareness of the importance of providing great customer service to build positive relationships with our local community.
Reception Volunteer Role
· Support and strengthen Open Age reception team to provide a high-quality customer service experience to center visitors, members and potential volunteers.
· Provide relevant, current, information that informs customer choices and helps secure appropriate courses, events and activity bookings.
· Identify any improvable gaps in Open Age reception customer service and make positive suggestions for improvements to the wider staff reception team.
Reception Volunteer Tasks
· Greet members and drop-in visitors warmly, courteously and in a way that settles any anxiety or confusion on arrival at reception.
· Provide information and publications about upcoming activities and events, giving directions to venues and classes where needed.
· Assist staff in setting up rooms and providing refreshments for members when needed.
· Answer telephone and email enquiries in a prompt and courteous manner, and follow up members by phone and email to update them on any course changes and developments.
The Open Age Reception Volunteer is an unpaid, voluntary role, though any appropriate out-of-pocket expenses, including travel and subsistence will be reimbursed on production of the appropriate receipts. All volunteers receive an induction to the organisation, relevant training in the volunteer role and a volunteering reference after an appropriate period of satisfactory volunteering.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work:
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
About the CARAS ESOL Team:
Our award-winning ESOL project offers English language classes to adults at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling people to attend college and access other services in the future.
About the Role:
CARAS is looking for volunteer ESOL Teaching Assistants to support our face-to-face adult ESOL classes in Tooting. Volunteers in this role are required to commit to at least one 2-hour session every Wednesday during these times:
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Mondays ESOL 9:30 to 13:30
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Tuesday 9:30 to 11:30
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Tuesday One-to-one employability and language learning support 15:00 to 17:00
Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.
Volunteer tasks and responsibilities:
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Providing learners with one-to-one or small group support within ESOL classes;
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Helping to set up the classroom and provide learners with classroom resources;
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Attending and contributing to volunteer debriefs after each session;
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Making use of any community languages you may know to help students during the class;
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Working collaboratively as a team and helping to shape the project;
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Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential;
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Assisting participants to recognise and celebrate their achievements;
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Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant.
Requirements:
Essential:
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To be 18 years or older;
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Able to travel to our community centre in Tooting (travel expenses can be reimbursed);
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An interest in education and English language teaching;
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To be non-judgemental and able to engage with people from diverse backgrounds;
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To be reliable and punctual;
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Excellent communication skills, especially with people who are new to English;
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The ability to volunteer on Mondays or Wednesdays during Wandsworth term time for a minimum of three months;
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Currently resident in the UK; has asylum-seeker or refugee status
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*Able to provide five years’ worth of addresses, and willing to undergo a DBS check;
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Able to attend volunteer induction training (online) prior to start of role.
*DBS and proof of residency is not necessary if you are a CARAS community member who is more recently arrived in the UK.
Desirable:
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Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish.
Through volunteering with us you will:
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Gain experience of English language teaching;
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Meet new members of your local community;
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Learn about different cultures;
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Learn about issues relating to refugees and people seeking asylum;
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Work as part of a friendly, welcoming team;
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Develop your skills and competencies;
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Be able to obtain a reference from us relating to your placement after 3 months of regular volunteering;
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Be able to access relevant training, including safeguarding training.
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.


The client requests no contact from agencies or media sales.