Community Support Team Lead Jobs in Birmingham, West Midlands
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People Advisor
We are looking for an experienced customer focused People Advisor, with a solid generalist background, who is used to pro-actively coaching managers on a wide variety of People (staff and volunteer) activities and projects.
This is a home based role and applications from individuals who are seeking flexible working options are welcomed.
Position: POD35 People Advisor
Location: Homebased, UK, Nationwide however, occasional travel will be required as part of this role (May include team meetings or other work related meetings)
Hours: Full-time, 35 hours per week (flexible working available)
Salary: Circa £37,750 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)
Contract: This is a fixed-term maternity cover for 12 months
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: Midday 5 July 2024 (midday). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: Currently planned for the week commencing 8 July 2024. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the People Business Partner, the (role) will:
· Deliver people practices and support that strengthen our organisational culture, with a focus on recruitment.
· Provide trusted advice and coaching and to your areas guided by our policies, sound best practice and legal compliance.
· Deliver the support needed for the effective implementation of our people policies and practices. Leading on Employee Relations cases when needed.
Key responsibilities will include:
· To proactively develop trusted relationships across the organisation to support the business in understanding and implementing HR policies and practices.
· To provide trusted subject matter expertise and advice in line with Stroke Association policies and procedures across the people lifecycle, recommending development where relevant.
· To maintain up to date knowledge of employment law and HR best practice as it relates to Stroke Association policies and practices and to check systems and processes are compliant.
· Effectively use the HR system and data to implement policies and practices, knowledge of Itrent is desirable, with a particular focus on recruitment.
· To support implementation of people processes, providing advice and support on process, and providing appropriate HR input during informal and formal processes.
About You
You will have a proven record of:
· Generalist HR experience
· Experience of effective team working and self-development, with a proven track record of supporting and delivering HR operations
· Relevant professional people qualifications and membership of CIPD
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options are welcomed.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as People, Personnel, HR, Human Resources, People Assistant, Personnel Assistant, HR Assistant, Human Resources Assistant, People Advisor, Personnel Advisor, HR Advisor, Human Resources Advisor, People Officer, Personnel Officer, HR Officer, Human Resources Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Policy Specialist
Do you have experience of and an interest in public policy around social care? Yes, then keep on reading as we may have an exciting role for you.
We have an opportunity to join Mencap’s Policy and Public affairs team as a Policy Specialist, leading our policy and influencing work around social care funding and reform in England.
This is a full time (37.5 hours per week) permanent role. We are flexible with where you are based and work from, there will be occasional travel to London for team meetings and training when required.
What will your day look like as a Policy Specialist?
You will work within a highly effective and dedicated policy and public affairs team who are focussed on the Westminster government and Whitehall, as well as with colleagues across the organisation as part of our agile ways of working to achieve our strategic objectives. You will work closely with senior leaders within Mencap, supporting their engagement with Ministers and officials, as well as with key cross sector coalitions we are part of, such as the Care and Support Alliance and National Care Forum.
Do you have the skills to be our Policy Specialist?
· experience of working on public policy issues, particularly social care
· knowledge of issues affecting people with a learning disability and their families
· someone who is confident in working with and engaging a wide variety of people, with the ability to be highly inclusive
· be able to analyse complex information, negotiate and influence
This role will close on Monday 8th July, with interviews commencing on 17th July.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
· 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
· Service related sick pay when 6 month probation is completed
· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income
· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
· Free access to round the clock employee assistance program for advice and support
*T&C's apply based on contract
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
· providing advice through our help lines and web sites
The Head of Strategic Projects and Management (Maternity Cover) will be pivotal in the Strategic Management Department, which is a supportive and hard-working team playing a critical role in the organisation. This role involves leading strategic and project management efforts, along with reporting for the Foundation and Academy Trust, to ensure a unified approach to strategic and operational changes. The individual will conduct research to identify, propose, and lead specific projects that enhance the organisation’s development and operations. Additionally, they will spearhead the execution of the Academy Trust’s growth strategy as agreed upon.
Purpose of the role
The Head of Strategic Projects and Management (Maternity Cover) will play a key role in the Strategic Management Department. The postholder will lead strategic and project management and reporting for the Foundation and Academy Trust, ensuring that there is a coordinated approach to strategic and operational change. The postholder will lead research, identifying, proposing and leading specific projects which will enhance the organisation’s development, operations and reach. The postholder will also lead the delivery of the Academy Trust’s growth strategy in its agreed form.
Responsibilities
Strategic Development
- Identify, propose and lead strategic development opportunities for the organisation. Conduct sector research to ensure that the Foundation’s strategy is data and environment-informed. Keep abreast of political developments in relation to MAT growth and development and investigate emerging opportunities in the field. Produce feasibility studies for prospective longer-term growth and development options in line with the overall Foundation Strategy.
- Develop and maintain an organisational analysis, including undertaking and presenting research on potential joiner schools and strategic partners, such as for joint ventures and new initiatives. Champion the Foundation Office’s adoption of Microsoft Viva Goals and the Objectives and Key Results (OKR) framework across various leadership groups, leveraging the platform as a tool for collaboration and strategic planning. This includes the delivery of training workshops and either leading or overseeing regular check-ins. Monitor and track major projects across the Foundation, supporting colleagues where required with project management oversight, visibility of key activity and effective resource allocation. Roll out and then embed the new major projects approval process across Academy Trust schools, ensuring consistent usage of the documentation and a commitment to continuous improvements. Maintain an engagement plan designed to attract and secure new joiner schools and strategic partners. Review and refine joiner school and strategic partner criteria on an ongoing basis in response to internal and external drivers. In collaboration with the External Relations Department, develop marketing and communications collateral linked to both the departmental and growth strategy.
Project Management and Reporting
- Have oversight of and manage the methodology, quality assurance and compliance of major organisational projects, ensuring that these projects are well-planned and well-executed, with appropriate approval, resourcing and evaluation. With the support of others, embed effective reporting processes across the organisation so that the Foundation Executive Committee and governance Groups, Committees and Boards benefit from a comprehensive schedule of reported information.
Growth Projects
- Conduct growth research with a focus on the current educational and political climate, looking to the Department of Education and West Midlands Regional Directorate for changes and updates to relevant policy. In the event of an academy conversion, transfer, or merger, the postholder would also undertake the following duties: Convene and manage a project group comprised of representatives from the school, the Academy Trust and Birmingham City Council if appropriate. Manage all project documentation (including a comprehensive and regularly updated project plan, a register of risks and issues, an action tracker, project meeting notes, and reports to Trustees). Lead a thorough due diligence process. Support the incoming school to run a consultation process. Liaise with the Academy Trust’s legal advisers, Birmingham City Council, the DfE and other parties to bring about the completion of necessary land transfers, funding agreements, commercial transfer agreements and any required supplementary agreements. Manage the school’s integration into the Academy Trust’s operating model, ensuring that operational leads from relevant departments are kept informed of the project’s progress and issues and deliver any integration requirements. Act as a point of contact and support for operational leads, presenting issues and information arising from the due diligence process advising where actions are required. Develop and manage conversion budgets in collaboration with the Finance Department. Report to the appropriate board on project progress and risk mitigation.
2026 Foundation Strategy
- Prepare for the next iteration of the Foundation Strategy, supporting the Chief Executive Officer and Director of Strategic Management to research, write, communicate, refine, and then implement the strategy.
Leadership and Management
- Deputise for the Director of Strategic Management. Be accountable for the achievement of relevant objectives and associated key performance indicators set from the Foundation Strategy. As appropriate, represent the Foundation’s and Academy Trust’s interests in relevant internal and external fora. Play a full part in the life of the Foundation’s and Academy Trust’s communities and support its ethos. Be responsible for ensuring that relevant Foundation and Academy Trust policies are effectively implemented. Produce papers and report to appropriate Boards, Committees and Advisory Groups. Any other tasks which may be agreed from time to time with the post holder.
The post holder will be required to attend meetings (including evenings) and to travel off-site.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
General responsibilities and duties
- To support the wider department which is comprised of Governance and Risk and Compliance in addition to Strategic Projects and Management, providing ongoing advice and guidance to schools within the Foundation and growing the reputation of the department.
- To develop a clear understanding of the Foundation’s vision, mission, and strategic aims and to actively support these.
- To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
- To identify and undertake relevant training to enable continuing professional development, where resources allow.
- To prepare for and proactively engage in the performance review cycle with your line manager.
- To attend appropriate internal and external meetings, as directed by your line manager.
- To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
Person Specification
Knowledge and Experience
Essential
- Demonstrable experience of working in a project management environment within a complex organisational setting
- Knowledge of and experience in successfully applying recognised project management methodologies
- Experience of producing comprehensive research papers
- Experience of driving change and an ability to work on short and long term projects simultaneously to deliver against organisational objectives
Desirable
- Experience of working in an education environment
- Proven experience of delivering an academy conversion or transfer project to the desired outcome, on time and to budget
- Proven experience in the interpretation and application of legal advice
- Understanding of the educational landscape within Birmingham
Qualifications
Essential
Qualified to degree level with significant post qualification experience and in-depth professional knowledge acquired through experience
Evidence of continuing relevant professional and personal development
Competencies
Leader
- High expectations for all
- Collaborative spirit
- Vision
- Integrity
- Openness to learn
Leading
- Shaping the future
- Unlocking potential
- Ensuring impact
- Creating collective efficacy
- Contributing to Birmingham and beyond
General
- Highly developed written and verbal communication skills with substantial experience of writing succinct papers and documents and presenting information to senior stakeholders
- Strong attention to detail and ability to analyse complex data
- Numeracy and analytical skills sufficient to be able to manage budgets effectively
- Excellent relationship building skills, with the ability to harness collective strengths and work cross functionally to deliver success
- An excellent communicator, influential, credible, calm under pressure and able to deal effectively with a diverse range of issues
- Authoritative but diplomatic, willing to challenge constructively with strong influencing, persuading and negotiating skills
- Ability to work effectively with senior stakeholders and suppliers displaying confidence and gaining trust
- Politically astute and sensitive to the priorities and dynamics of a large educational organisation
- Self-motivated and able to use initiative to plan work effectively and prioritise tasks, staff and resources and work methodically under pressure
- A pragmatist with a positive and can-do attitude, willing to be hands on and understand the details where necessary
- Highly competent in using Microsoft Office applications
- Holding and articulating e a clear set of values and strong moral purpose that aligns with the Foundation’s mission An outstanding ambassador for the Foundation, displaying the Nolan principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership
- Committed to safeguarding student safety
- Committed to equality, diversity and inclusion
- A customer focus, understanding a range of needs and delivering on those needs within the wider organisational priorities
- Ability to deliver at pace
The Schools of King Edward VI in Birmingham is an educational charity supporting twelve schools and is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS).
This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974 and covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent and spoken English is an essential requirement for this role.
CHARITY NUMBER: 529051
The client requests no contact from agencies or media sales.
Salary: £35,705 starting salary (salary range will increase to a max £38,269 via the length of service) per annum plus £4,190 Inner London Weighting if based in London per annum
Contract: Permanent basis
Hours: Full-time. 35 hours per week (excluding lunch breaks). Some evening and weekend work may be required for which time off in lieu should be claimed.
Location: Any Refugee Action Office: London, Manchester, Birmingham, Bradford. We will consider UK-based hybrid working option. (Some travel in the UK with occasional overnight stays away from home may be required).
Our vision is that refugees and asylum seekers will be welcome in the UK. They will get justice, live free of poverty, and be able to successfully rebuild their lives.
About Refugee Action
Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.
About the post
This exciting role would mean joining Refugee Action at a crucial point in the charity’s 40-year history, full of opportunity and potential. You will use your creative skills to support the creation of innovative digital content to engage and mobilise existing supporters and add to Refugee Action’s rapidly growing audience. Working between the fundraising and campaigns team, this role will support the Digital Communications Manager to deliver our ambitious digital strategy, focusing on the development of engaging digital content, the management of one of our key supporter databases, and will lead on the engagement and retention work which supports Refugee Action’s fundraising and campaigning.
We are looking for candidates that can demonstrate:
- Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
- Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
- Passion and motivation to raise vital funds to support refugees and people seeking asylum in the UK.
- Strong understanding of how campaigning can achieve change and shift power.
- Strong understanding of the role of digital tactics in the development and execution of campaign strategies.
- Strong writing, editing and proof-reading skills, with experience of using these within a fast-paced environment and adapting content for difference audiences.
- Experience of maintaining and nurturing social media communities and creating impactful digital content.
- Desirable: knowledge of Facebook advertising, including the set-up, management and analysis of ad performance.
- Experience using Adobe creative software – particularly InDesign and Premiere.
- Experience of using Engaging Networks or similar system or proven ability to learn new systems quickly.
- Experience working with website content management systems.
- Experience of using Google AdWords, and of using reporting and analytics tools, such as Google Analytics.
- Understanding of the digital landscape, and emerging trends in web and social technology and digital fundraising.
Closing date: 23:59 Monday 15 July 2024
Interviews: W/C 29 July 2024
Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.
This role is not on the Shortage Occupation List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.
You can find out which roles are on the shortage occupation list via these two links:
- Skilled Worker visa: shortage occupations
- Skilled Worker visa: shortage occupations for healthcare and education
We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.
This is a critical senior role in the organisation, reporting to the CEO. The role is responsible for managing the organisation’s programmes across 3 locations in Sub Saharan Africa and South East Asia, managing 10 personnel. The position provides leadership on community-led investigations and evidence gathering and works closely with the Senior Management Team (SMT) on critical areas including fundraising and strategic development.
The priority for this role is the safe and high quality performance of projects. The balance between ‘doing’ and ‘managing’ in this role varies depending on available resources for each project, and the ability to create competent teams to delegate to.
Location: UK, France or Thailand preferred. Remote applicants considered.
Package: Pay is dependent on location. The UK salary of £62,000 plus pension contribution will be converted using ICSC scales. All locations receive 28 days annual leave, counselling support and annual wellbeing days.
MAIN RESPONSIBILITIES
- The development and implementation of strategy and annual plans for the organisation’s direct programming, and its alignment with organisational strategy.
- Responsible for the relevant team’s human resources, staff welfare, safety and security, and risk management.
- The safety and quality of operational practices including data collection on the ground, secure data storage and transfer and proper financial management of the project including procurement practices.
- Responsible for the relevant team’s financial and spending strategy and financial management.
- Ensuring all aspects of the role’s work advances diversity, equality and inclusion.
- Actively contributing networking, ideas and concept note drafting to the Fundraising Team, with a particular focus on building the project funding and teams that will enable this role to grow and evolve.
- Be a member of the Strategic Planning Team and other strategic conversations with SMT and the Management Team, bringing ideas and challenge to move the organisation forward.
- Coordinate closely with the Senior Director – Innovation where areas of work and organisational improvement projects overlap.
Programmes
- Design and oversee the relevant operations and project workplans, ensuring projects are delivered safely and to a high degree of quality.
- Oversight of project’s design, objectives and goals and their budget.
- Cultivate a management culture that is performance-based, supportive and collegial.
- Provide ongoing support and mentoring to direct reports, including through the annual performance review process.
- Work with project teams to jointly identify and make available learning and development opportunities for them and their teams.
- Administrative oversight for projects and their staff, including the review of expenses, annual leave, salary/benefits etc.
- Represent the organisation in relevant areas in relation to programmatic partners such as media, lawyers, diplomats, NGOs and civil society as well as to donors and governments.
- Assist in developing our methodology for investigation and monitoring within projects, including working closely with the Senior Director – Strategy to ensure alignment with the Impact Strategy.
Security and Compliance
- Ensure compliance with organisational policies, safety and security policies and processes.
- Ensure effective risk management for staff and researchers, following organisational policies.
SKILLS, EXPERIENCE AND CHARACTERISTICS
Essential
- Professional writing and speaking in either English or French, with at least effective operational efficiency in the other language (B2 or above).
- Experience managing teams or individuals across multiple international locations.
- An understanding of risk management methodologies and experience applying them.
- An understanding of human rights and a strong belief in their indivisibility and interdependence.
- Excellent project management skills, with the ability to plan, organize, and prioritize tasks effectively to meet deadlines and deliver high-quality results.
- Excellent stakeholder management skills, including experience working collaboratively with multi-disciplinary teams and building relationships with stakeholders at all levels.
- Strong communication and interpersonal skills, with the ability to communicate complex concepts clearly and effectively to diverse audiences.
- Flexibility and adaptability to work in a fast-paced and dynamic environment, with the ability to respond to changing priorities and requirements.
- Commitment to promoting diversity, equity, and inclusion in all aspects of work.
Preferred
- Experience with human rights research, investigations or legal cases.
- Experience with filming or documentary making.
- Strong technology / IT skills and/or aptitude.
- Experience with fundraising or confidence in public speaking and presenting.
APPLICATION PROCESS & TIMELINE
- Please apply via our Website: submit your CV (maximum two pages) and a Cover Letter (maximum 400 words) describing your suitability for this position.
- Applications will close on 10 July.
- Initial interviews will be conducted remotely.
- Second round interviews may be conducted in-person depending on applicants’ location. Requesting an online interview will not be detrimental to your application.
- We intend to complete the recruitment process by mid-August.
The client requests no contact from agencies or media sales.
Salary: £39,500p.a. Wigan office or remoted based
£41,500p.a. London office base
We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off, 8% employer pension contributions, a core hours system of working and enhanced family friendly policies.
Contract: Permanent
Hours: Full time, 37.5 hours (4 days and/or an alternative flexible working pattern will be considered).
Location: Wigan, London (with hybrid working available), or remote-based.
Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.
As we’re moving forward we recognise that a diverse workforce yields the best results. We embrace all the different identities in the UK and we want our workforce to reflect that. Environmental change is affecting us all and we want people from all backgrounds to be part of the solution and help us make the changes that cannot wait. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all our staff, and welcomes applicants from all backgrounds.
Keep Britain Tidy has a new opportunity for a Senior Researcher to join our award-winning Centre for Social Innovation. With minimal support, the Senior Researcher will design, manage and deliver research projects, behaviour change trials and wider projects, in order to reduce resource use, waste and litter, improve the quality of public space and help people live more sustainably.
Our work focuses on understanding the root causes of problems and uses behavioural science to create real and lasting change. We work in partnership with private, public and academic organisations across the country to carry out research to better understand why people behave the way they do and use this evidence to help us develop positive and impactful interventions.
This is an exciting role within a fast-paced charity. You will have a proven track record in the design, management and delivery of research projects and/or behaviour change trials, and be adept at managing practical projects with a range of stakeholders. Excellent data analysis skills are a must, along with strong presentation skills and report writing flair.
All our roles benefit from generous holiday entitlements and pension contributions, including the opportunity to join the UK’s first net carbon pension scheme and to receive extra days leave for using alternatives to flights. If you have any special requirements for interview just let us know.
If you are interested in this job and want to help us make a difference, please review a copy of the full job description found on our website. After reading the application information, if you would love to work with us, please apply following the application instructions.
As part of the application process you will need to answer 3 questions, submit your CV and complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.
Please submit your application before the closing date.
The deadline for applications is 12:00 on Tuesday 02 July 2024.
For successful candidates, interviews will be held via Microsoft Teams w/c 15 July 2024.
If you require an in person interview, please let us know.
We have signed the pledge to always #ShowTheSalary for the roles that we advertise.
We are proud winners of the Working Families’ Best Small Employer Award 2021.
No agencies please.
The client requests no contact from agencies or media sales.