Community Support Manager Jobs in Manchester

About The Role
Interviews: 29th January

Please note, this role requires you to be based within either East of England, East Midlands, Yorkshire, or Lincolnshire. As this is an essential requirement, we will not interview candidates who are based outside of this area. 
Are you looking for a role where your media and communications skills can help to make a positive difference?
Do you want to inspire and help people through powerful storytelling across regional media, amplifying the voices and experiences of people living with dementia to bring about change?  
If yes, we’d love to tell you more! 
Alzheimer’s Society is seeking an experienced, proactive, and determined individual with a background in PR (in house or agency) or journalism, who has a strong news sense and proven track record. 
With an excellent understanding of regional media, and living within the East of England, East Midlands, Yorkshire, or Lincolnshire as a requirement of this role, you will join a friendly and busy team, working remotely, who support each other to overcome any challenges, achieve results and celebrate success. 
This is a vital and rewarding role that offers you opportunities to be creative, lead on the design and delivery of campaigns and be recognised as a trusted expert in regional PR. 
About You

- You will be providing a platform for people affected by dementia to be heard – through engaging media campaigns, sourcing interviews and working with journalists on stories that really matter.  
- You will be making a real difference by raising awareness. Whether it’s boosting fundraising totals or sign up to events or supporting someone to share their experience so other people living by dementia know they are not alone, and that help is available. 
- You have the opportunity and time to develop ideas when leading on key projects and campaigns throughout the year, working in collaboration with other teams across the organisation. 
- Enhance your skills in multimedia by creating your own videos and photos, with equipment provided, to build packages of engaging content for regional media.  
- Use your expert knowledge and skills to advise on media relations and reputation management and help train and develop spokespeople. 
- You will work on varied and interesting campaigns including fundraising, research and influencing and dementia support services – enhancing your own knowledge and expertise. 

·      It’s a rewarding role both professionally and personally with a company health scheme, generous annual leave allowance and pension scheme, wellbeing programmes and flexibility to work from home within the East of England, East Midlands, Yorkshire, or Lincolnshire.

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Anaphylaxis UK seeks our first Deputy CEO to join our remote team to play a pivotal role in translating our strategic vision into operational success, driving key programmes, enhancing organisational performance, and supporting income generation efforts.

We are the leading charity dedicated to supporting individuals and families living with serious allergies across the United Kingdom. For over 30 years, we have provided life-saving information, education, and advocacy to ensure better safety, inclusivity, and quality of life for those managing severe allergic conditions. As we continue to grow and expand, we are looking for an enterprising and innovative Deputy CEO to join us on our mission to create a safer, more inclusive future for those living with anaphylaxis.

As Deputy CEO, you will be a key leader in transforming our vision into action. Working closely with the CEO, you will focus on delivering strategic programmes and ensuring the charity’s day-to-day operations run smoothly. Your leadership will enable Anaphylaxis UK to reach new heights in both impact and growth.

Key details:

Job Title: Deputy CEO – Anaphylaxis UK

Location: Remote (with monthly in-person meetings in Farnborough, Hampshire)

Salary: circa £60,000

Contract: Permanent, full-time

This is an exciting opportunity to shape the future of a rapidly growing organisation, contributing to groundbreaking initiatives such as revamped training programmes, enhanced business outreach, and audit services for large businesses. You will have the opportunity to make a real difference in the allergy community, helping to reduce the anxiety faced by individuals managing allergies and working towards a more inclusive society.

Key Responsibilities

• Strategic Delivery: Translate our vision into clear, actionable operational plans, overseeing key programmes such as training, business outreach, and audit services.

• Operational Leadership: Manage the charity’s day-to-day operations, ensuring efficient systems across HR, finance, and IT, while fostering a high-performing, collaborative remote team.

• Income Generation: Drive the development of income-generating initiatives, including corporate partnerships, training products, and services targeted at major corporate clients.

• Team & Project Management: Lead and motivate our remote team to deliver projects on time and within budget, managing external contractors and partners.

• Collaboration & Representation: Support the CEO in representing Anaphylaxis UK to external stakeholders, including corporate clients, healthcare professionals, and policymakers.

Who we’re looking for

We are looking for an innovative, empathetic, and entrepreneurial leader who can translate strategic vision into tangible delivery. The ideal candidate will bring strong project management skills, experience in leading remote teams, and a proven track record in driving operational success.

Key skills and experience include:

• Proven senior leadership or management experience, ideally within a growing organisation.

• Strong project management skills, with the ability to deliver strategic goals with measurable outcomes.

• Experience managing remote teams, with a focus on team building, motivation, and accountability.

• A creative and visionary approach, with the ability to think big and generate income through training, products, and services targeted at corporate clients.

• Empathy and emotional intelligence, able to inspire a diverse team and align people with organisational goals.

A background in the charity or non-profit sector and/or knowledge of allergy management or experience in healthcare-related fields are desirable but not essential.

If you would like to receive an Information Pack for this role with details on how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills via the apply button. For an informal and confidential conversation about this position, please contact Jenny at the above address with suitable times to speak.

Closing date for applications: 9am, Monday 3rd February 2025

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you a highly experienced senior HR leader who has extensive experience of managing HR projects? Then join Shelter as an Interim Assistant Director - HR Projects and join our fight for home.

About the Job

As our Interim Assistant Director of HR Projects, you’ll play a pivotal role in shaping the future of Shelter by delivering strategic HR solutions that drive transformation and operational excellence. Reporting to the Director of Strategy Enablement, you will work closely with the Executive Leadership Team and the Assistant Director of HR Delivery to address organisational priorities and lead on high-impact initiatives.

With a focus on advancing fairness, inclusion, and effectiveness, you’ll manage complex projects, navigate trade union relationships, and mitigate risks while contributing to the ongoing enhancement of our HR services.

About You

You will be a seasoned HR professional with a proven track record of driving strategic change and delivering people-centred solutions in complex environments. Highly skilled in employment law, trade union negotiations, and employee relations, you have a deep understanding of the third sector and a passion for fostering inclusive and effective practices.

Adept at managing sensitive projects and engaging with senior stakeholders, you bring exceptional problem-solving abilities, strategic thinking, and a collaborative approach to everything you do. If you’re ready to make a meaningful impact and share Shelter’s vision of combating social injustice, we want to hear from you.

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

About the team

The Strategy Enablement directorate brings together our core support functions of HR Delivery, Finance, Tech & Data, Governance, Planning and Property. Led by the Director of Strategy Enablement and four Assistant Directors.

We do not see our support functions as merely transactional, but we are both enablers and keepers of Shelter’s strategic objectives. Striving to be a centre of excellence we work with colleagues to ensure organisational objectives are clear and strategically aligned, whilst supporting with the removal of any internal obstacles that emerge on the way.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We are committed to combatting racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

The Talent Set are pleased to partner with Hearing Dogs for Deaf People to support the recruitment of their Senior Digital Marketing Officer on a permanent basis. This will be a remote role with occasional travel to Buckinghamshire, paying £40,000.

The Senior Digital Marketing Officer will drive Hearing Dogs for Deaf People’s digital performance across key channels, including paid media, paid search, SEO and email marketing. It’s a vital role that will deliver impactful campaigns that increase engagement, drive income and achieve organisational objective such as Sponsor a Puppy programme, recruiting volunteers, growing legacy pledges and enhancing ecommerce success.

Key responsibilities include:

 Paid Media Campaigns

· Plan, implement, and optimise paid advertising campaigns across platforms such as Google Ads, Facebook, Instagram, and LinkedIn.

· Develop audience- targeted strategies to maximise ROI for campaigns like Sponsor a Puppy, legacies, volunteer recruitment, and ecommerce.

· Monitor and report on campaign performance, adjusting tactics as needed to meet KPIs.

SEO (Search Engine Optimisation)

· Implement on-page and technical SEO strategies to improve website rankings and organic traffic.

· Conduct keyword research to optimise website content, blog posts, and landing pages.

· Collaborate with the website team to ensure SEO best practices are implemented during website updates and content creation.

Email Marketing

· Develop and execute email campaigns, including welcome journeys, supporter engagement workflows, and appeals.

· Manage segmentation and personalisation strategies to improve email performance.

· Test, analyse, and report on email marketing metrics (e.g., open rates, click- through rates, conversions).

Data Analysis and Insights

· Track and analyse performance metrics across all channels, providing actionable insights to improve effectiveness.

· Produce regular reports on campaign and channel performance for internal stakeholders.

· Use analytics tools (e.g., Google Analytics, email platforms) to inform decision-making.

Collaboration and Campaign Support

· Work closely with other teams, including Brand and Content, Social & Community, and Product Growth, to ensure consistency across campaigns.

· Support integrated campaigns, leveraging digital channels to enhance visibility and engagement.

Innovation and Optimisation

· Stay up to date with the latest digital marketing trends, tools, and best practices.

· Recommend and implement new approaches to improve campaign effectiveness and efficiency.

Key skills include:

· Proven experience managing paid media campaigns in or for charities (Google Ads, social media platforms).

· Strong knowledge of SEO strategies and tools (e.g., Google Search Console, SEMrush, or Ahrefs).

· Experience in email marketing, including segmentation, personalisation, and performance analysis.

· Proficiency in analytics tools (Google Analytics, campaign tracking platforms).

· Excellent data interpretation and reporting skills to optimise performance.

· Strong project management skills with the ability to manage multiple priorities.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Head of Fundraising and Communications

An exciting opportunity has arisen for an experienced fundraiser to join the our client as their new Head of Fundraising and Communications. This is a permanent, full time role that will really influence and shape the organisation in developing a sustainable future. This role will be fully remote, with some travel into London required 6-8 times a year and the candidate will need a full UK right to work.

In this senior and strategic role, you will play a key part in driving the charity’s fundraising efforts across a variety of income streams, including corporate partnerships, trusts and foundations, and individual giving. With responsibility for achieving six-figure targets, this is an opportunity to make a significant impact on the future of an organisation dedicated to empowering girls and young women across the UK.

In this highly influential position, you will manage a small, talented team and take ownership of the charity's fundraising strategy. You will be responsible for cultivating and maintaining strong relationships with major donors, corporate partners, and grant-making trusts, ensuring long-term financial sustainability for the charity. Your experience in fundraising, alongside your ability to inspire and lead a team, will be critical to the success of the organisation's ambitious goals. Some level of experience in communications would also be ideal, as you will post on socials and analyse audience reach and metrics. If you are looking for a role where you can drive innovation, enhance the charity's public profile, and help shape the future of an impactful organisation, this could be the perfect opportunity.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.   

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. Cover letters are not required at this stage. Please reach out to Flora at Prospectus if you have any special requirements or if you need any further information. We look forward to hearing from you!