Community Support Jobs

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a new Advocate to join our team in Hampshire. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for an Advocate to join our team covering Hampshire. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.  

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.

Benefits:

• 28 days annual leave plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; Midnight on 18 August 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

NB:

If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training.

We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator.

This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.

If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you.

What you will do:

• Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
• Respond to member queries and complete key membership administration processes throughout the membership lifecycle.
• Provide support to ensure relevant documentation on membership processes are current and user friendly.
• Through continuous review and collaboration across the RCR, implement developments that improve efficiency or member experience.
•  Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members.
• Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration.

What you need:

• Experience of managing administration processes efficiently.
• Demonstrable experience of providing exceptional customer service.
• Experience of using and maintaining a database or equivalent to store and retrieve data.
• A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
• Ability to prioritise and anticipate competing demands.
•  Good working knowledge of Microsoft packages.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.

We're on the hunt for an experienced fundraiser to become a part of our growing Foundation team here at The Openwork Partnership. Armed with exceptional communication skills and a sharp eye for identifying fundraising prospects, you'll be instrumental in forging new relationships and steering successful fundraising drives.

Your mission will involve orchestrating a variety of fresh events across the UK, aimed at our robust network of 8,000 colleagues and partners. Your efforts will not only boost engagement but also propel the Openwork Foundation's annual income to surpass the £1 million mark.

This is an 18 month fixed term hybrid role, based 2 days a week in our Swindon office, however travel to events is required.

What we offer:

• Salary - up to £35,000
• Bonus scheme - on target bonus -7.5%
• Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5%
• Critical illness cover
• Income protection
• Death in service 
• 25 days holiday + bank holidays, with the opportunity to buy up to an additional 10 days
• A range of other flexible benefits to include private medical insurance, dental insurance and much more.

What you'll be doing:

• Creating a range of new events around the UK which will increase engagement and income for the Openwork Foundation
• Production of materials, how to guides and case studies to empower success and provide a larger scale of delivery
• Maintaining our existing events, working to refresh and energise them further 
• Help create a UK volunteer network who can deliver fundraising events and promote awareness of our Foundation 
• Supporting our charitable Foundation to be a core part of business culture and shared values
• Supporting the wider charitable Foundation team
• Responsible for all project budgets and risk management from inception to completion

What we're looking for:

• Proven experience in arranging and delivery of accessible and inclusive fundraising events, including securing prizes and leveraging pro-bono support
• Demonstrable success in building and maintaining successful relationships with internal and external stakeholders including suppliers.
• Proven ability to balance competing priorities whilst managing multiple tasks and planning large events
• Experience of supporting others to run events at a local level, establishing a best practice for them to follow
• Experience of operating in the corporate events space
• Aware of industry regulations in terms of health and safety awareness and risk assessments
• Aware of running events in a sustainable way
• Highly organised with excellent attention to detail
• Exceptional communication and relationship building skills, with the ability to influence
• Ability to motivate colleagues and volunteers to become involved and want to participate and support with the running of events
• Happy to take the initiative and experiment to fund ways of encouraging and inspiring new supporters to the foundation
• Flexibility to cover duties outside the ‘normal’ working day
• The imagination to develop new and innovative fundraising activities
• Excellent interpersonal skills – a collaborator and team player who works well with others, reaching challenging goals often under very tight deadlines.
• Effective project management: organisational, project and time management
• Passionate, energetic and enthusiastic
• Ability to apply a commercial focus to all activities
• Experience in tracking success – recording efforts input and results 

Why us? 

We're a dynamic, fast-paced and growing business with huge ambition. This is all made possible by the brilliant people who are part of The Openwork Partnership family. We're investing heavily in our colleagues, continuously striving to give them the platform to develop personally and professionally and reach their full potential.

We’re also very proud of our culture, as one of the Best 100 Large Companies to work for in 2022. The Openwork Partnership values and respects individuality and we are committed to building an inclusive culture and environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will bring your best self to work if you are trusted to choose when, where and how you do it.

On top of offering a modern workplace with bags of development opportunities, we also offer a highly attractive benefits package to reward you for your hard work. This includes a competitive base salary, an industry-leading annual bonus, enhanced pension, critical illness cover, income protection and a range of other flexible benefits.

In this exciting and varied role, you will be responsible for developing and driving forward the corporate new business strategy for The Trust’s National Corporate fundraising approach to the Technology, Telecomms and Media sector alongside Pharmaceutical, Defence and related STEM sectors. You will be responsible for developing rich and exciting partnerships to both fund our programmes and deliver vital unrestricted income, collaborating with colleagues across employee engagement, commercial and marketing teams.

With an income target of £1m+, you will be an inspiring leader of a team of 2 staff and be able to harness the support from Senior Volunteer Boards who open up their networks. Alongside targeting prospecting techniques, you will have strong influencing skills to harness their support to meet your objectives.

You will work closely with the Senior Head of Business Development to create and implement the team strategy to support our organisational strategy and 2025+ Funding Plan. This team has significant scope for growth in line with a new high value partnerships and commercial focus across our partnerships team.

This is a pivotal and fast paced role that requires excellent relationship management skills and tenacity which will be second nature to you, with the ability to relate to people at all levels within potential corporate partners as well as within The Prince's Trust.  You will be organised and a strong project manager, confident in solving problems and securing financial targets.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

Due to the award of a new all age advocacy contract, we are looking for a new Advocate to join our team in Essex. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for an Advocate to join our team covering Essex. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.  

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.

Benefits:

• 28 days annual leave plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; 5pm on Wednesday 14th August 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

NB:

If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training.

International Committee of the Red Cross

UK & Ireland Regional Delegation 

Head of Policy and Humanitarian Affairs – Job Share (60% FTE) based in our London office, United Kingdom

About us

Set up in 2003, the London regional delegation focuses on pursuing humanitarian diplomacy and facilitating ICRC operations in the field. Through contact with the British and Irish governments, armed forces and members of civil society and other relevant parties, the ICRC seeks to influence policy and decision-making, so as to bolster support for IHL and principled humanitarian action. The ICRC works with the British Red Cross and the Irish Red Cross in various areas, notably to promote IHL and the international Red Cross Red Crescent Movement.

Our Diversity Commitment

ICRC celebrates diversity and we strive to make inclusion part of what we do every day.  We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination and we are committed to creating a diverse, multicultural environment.

Applicants with protected characteristics are strongly encouraged to apply.

About the role

The Head of Policy and Humanitarian Affairs manages a small, dynamic team based in London, who work with colleagues across the delegation and around the world to support its main objectives: (i) to contribute towards enabling ICRC action to protect and assist people affected by armed conflict and other situations of violence; (ii) to influence the debate and secure improved decision-making on issues relevant to conflict, humanitarian action and international humanitarian law.

Reporting to, and working as adviser to, the ICRC Head (and Deputy Head) of Delegation, the Head of Policy and Humanitarian Affairs develops and oversees the implementation of the delegation’s policy and humanitarian diplomacy strategy in the UK, ensuring it is in line with the ICRC’s overall strategy. They are a member of ICRC’s global network of policy and humanitarian advisors, interacting regularly with the Policy and Humanitarian Diplomacy Divisions/Units at headquarters as well as with delegations around the world, supporting ICRC’s humanitarian diplomacy and policy dialogue. This is a role which requires working collaboratively and at pace on a wide range of issues relevant to the mandate of the ICRC and its global operations.

The Head of Policy and Humanitarian Affairs works closely with the British Red Cross ensuring optimal impact of the Red Cross Red Crescent Movement’s policy and humanitarian diplomacy objectives.

This is an outward facing job, representing the ICRC at public events, with UK Government, Parliament and the wider humanitarian sector.

For a detailed role description, please refer to the accompanying Head of Policy JD.

Person specification (qualifications, skills & experience required)

Essential

• Master’s degree in a relevant subject;
• Strong experience (indicative 10+ years) in humanitarian policy advocacy, diplomacy, conflict analysis and/or a relevant policy position;
• Strong understanding of the UK political and policy environment, with a solid grounding in security, defence and humanitarian issues.
• Knowledge and experience of working in – or with - UK Government, as well as humanitarian/development organizations and think tanks;
• Excellent written and spoken English. French or other second language a plus;
• Proven experience in networking and influencing;
• People management and leadership experience;
• Confirmed analytical, negotiation and presentation skills.

Desirable

• A solid understanding of the Red Cross Red Crescent Movement;
• Prior field experience with the ICRC or another humanitarian/development organization;
• Foundational knowledge of International Humanitarian Law (IHL);
• A good grasp of the impact of new technologies on conflict and humanitarian action.

Further Details

This post is part of a job share and will be offered as part-time (21 hours/ 3 days per week) resident appointment based in our London office. Your job-share partner also works 3 days per week, with one crossover day. The appointment will be offered on an open-ended contract from the beginning of October 2024 (or as soon as a start date is feasible).

The Head of Policy post receives a salary at C2 ICRC London grade and it will be pro-rata for this 3 day part time role (60% FTE); the salary scale below is indicative of the full time equivalent (100%)

(the final salary upon offer will be dependent on the successful candidate’s previous experience and relevant qualifications):

ANNUAL BASE SALARY £ (GBP)

Tier 1               Tier 2                   Tier 3

Min      Max      Min       Max       Min        Max

81,553 92,621 92,621 108,122 108,122 125,826

We currently operate on a hybrid office/homework basis, and there is an option to work from home for part of the week.

Prospect Research Officer

Do you have experience in prospect research? Are you able to build positive relationships with others? Great news, we have a role in our Fundraising team that may be right for you. 

We are recruiting a Prospect Research Officer to work full time (37.5 hours per week) on a permanent contract. We are based in our London office, we would love to see you there for our team planning days and in person meetings, but we are fully flexible to where the work is done the rest of the time. There may be events on occasions (4-5 events per year) we would like you to attend in London. 

This is an exceptional opportunity for someone who is looking to take their next step in philanthropy fundraising.

Do you have the skills and experience to join is as a Prospect Research Officer?

· Experience of using data management to support fundraising activity

· Excellent networking skills

· Strong IT skills

· Proven experience of writing compelling funding applications

What will your day look like as a Prospect Research Officer?

· Undertake research to identify new major donors, trusts and influencers

· Implement and develop prospect research strategy to ensure a steady flow of prospects into the High Value pipeline

· Manage and solicit gifts from a small portfolio of prospects

· Support the Senior Philanthropy Manager with the development and cultivation for our major donor programme

This role will close on Thursday 1st August and interviews will take place shortly afterwards via Teams. 

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

· 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme

· Service related sick pay when 6 month probation is completed

· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.

· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness

· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras

· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.

· Free access to round the clock employee assistance program for advice and support

*T&C's apply based on contract

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes;

· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose

· providing advice through our help lines and web sites

Northcote Church is a church for all on Northcote Road, based in the heart of Battersea/Clapham in South-West London.

We’re really excited to be expanding our staff team at Northcote Church and we'd love to hear from you if you have a heart for working with youth, students and young adults across our local community.

We’re looking for a creative and experienced individual who would love to join us on Northcote Road to head up our work with youth and young adults during this exciting new season at Northcote Church.

As an inclusive and affirming church, we believe in welcoming everyone through our doors and believe that everyone is fully loved by God despite our differences (gender, sexuality, race, religion etc). We are part of the Inclusive Church network, Affirming Baptists and The Welcome Directory. 

This is a pioneering and expansive role as we continue to develop our church community and dream about our wider work within the local community. 

This role is a full time paid position with accommodation provided so that our 'Head of Youth & Young Adults' can live in the heart of our community in a beautiful and lively part of London.

Please note: Under the 2010 Equality Act, there is a genuine occupational requirment that those on our Church staff team are Christian and hold values in line with The Inclusive Church Network.

About us

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.

Thank you for your interest in becoming the next Head of Intensive Case Management at Crisis, Skylight London.  

If there ever was a good time to join a new organisation, this would be it, as we embark on our new 10-year strategy for ending homelessness. This is a real opportunity to bring your skills, experience, and knowledge to lead a team that has positive impact on the lives of individuals who are experiencing homelessness in combination with complex needs and multiple disadvantages. The team also connects with local communities, volunteers, and other organisations, encouraging system change for people facing homelessness.

About the role

This is a real opportunity to bring your skills, experience, and knowledge to lead a team that has positive impact on the lives of individuals who are experiencing homelessness in combination with complex needs and multiple disadvantages. The team also connects with local communities, volunteers, and other organisations, encouraging system change for people facing homelessness.

About you

You will be part of the Crisis Skylight London leadership team and will encourage and enable staff to constructively contribute to, develop and achieve the aims and objectives of the service. You will also identify and develop opportunities for effective partnerships work, so that our members have strong pathways to the community-based specialist services and support they need as part of their journey out of homelessness.  

You will have a strong track record of operational management and a background of leading teams to deliver evidence-led, high quality, impactful services to vulnerable people. Through a collaborative approach, sharing ideas and proposing solutions you will support the team to adapt and work through challenges and change. 

Your leadership will be crucial to drive positive and systemic change and help us work towards our strategic goals. 

We will be Bold, Impactful, Collaborative and Equitable in our approach, building on a set of positive behaviours and culture that will help us to secure the right policies, deliver breakthrough services and build a community, helping to end homelessness across Great Britain. Staff, members, and volunteers acting together to be positive, ambitious, and guided by the impact we seek to have. 

It’s a scandal that people are homeless. Every day it destroys lives. But we can solve it. 

Together, we will end homelessness.  

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days and option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.  

How to apply

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: Sunday 4 August 2024 (at 23:59)

Interviews will be held on Thursday 15 August 2024

Hosting is wonderful, but only ever temporary.We're looking for an experienced, knowledgeable person to support our hosted guests to move on from their hosting placements. 

You'll combine your compassion, organisational skills and expertise to work with our guests as they take their next steps in finding a safe home and rebuilding their lives after exploitation. 

Hope at Home operates a hosting scheme for survivors of modern slavery and human trafficking in the UK.  We train and support hosts to welcome a survivor facing homelessness into their homes for an agreed time period.

We believe no survivor of slavery should ever have to sleep on the streets. 

We are looking for a highly organised, self-motivated person with demonstrable experience of helping people find accommodation to join our team and assist our guests directly to move on from hosting.  This is a brand new, but vital role as we are only able to continue hosting if guests are provided with ways to move on from their temporary hosting placements.  As advice services, housing and support providers are increasingly overwhelmed, we plan to offer our own support for our guests.

KEY RESPONSIBILITIES

·Build a relationship via phone, email and online calls with hosted guests to help them progress their move on options.You will sometimes use an interpreter for these calls.

·Advising guests of their rights to statutory or private rented accommodation.

·Working with guests to apply to housing providers, asylum or MSVCC accommodation when entitled.

·Signposting to other sources of support for guests.

·Ensure Hosting Coordinators and external guest support workers are fully informed of interactions and plans.

· Collaborative Working with housing providers, external support providers, guests and the Hope at Home hosting team.

For a full job description and person specification, please see the attached document.

EMPLOYEE BENEFITS

Holiday Entitlement

33 days FTE including bank holidays (19 days actual including bank holidays).

Training & development

We have a strong value for the personal growth and development of our staff, as such we actively encourage and enable our employees to undertake various forms of training and development to enhance their personal skills and abilities and to grow as individuals.

Other benefits

Monthly external supervisions, flexible working arrangements, employee pension scheme, travel costs (including mileage) covered by Hope at Home, supportive team and plenty of cake.

• People Services Manager 
• Winchester (hybrid)
• 35 hours per week 
• £35,000 per annum 
• Values based employer 
• Not for Profit care provider

What is the role?

We are looking for a People Services Manager based in Winchester, at our Central Office. The role will develop and improve our People services and processes throughout every stage of a colleague's life. 

The role will enable our People team to be more efficient and effective. Including recruitment, onboarding, and maintaining colleague data, it will also involve investigating and addressing discipline and grievance issues. The role will cover tracking every detail about our colleagues while they are at Brendoncare, including processing colleagues' careers and pay changes.

To develop and provide excellent people-related reporting capabilities to meet both the needs of our business and in support of regulatory and legal compliance.

You will be the first point of contact inside and outside the organisation. You will handle all people-related systems. You will also work with second and third-tier support providers for Colleagues and Brendoncare as needed. 

Who are you?

You will have experience in one or more HR functions. These include recruitment, ER, learning and development, and operations. Or, they can be operational Customer Services/experience roles. For example, in a call centre or payroll. You must also have managed a team. Ideally, in one or more of the above functions.

You need to be a competent and confident system user, ideally within HR. You also need a strong background in process design and flow improvement. This includes system integration and data management expertise.

You will be confident in making decisions and prioritising. You can influence and manage stakeholders. You will have strong delegation skills. You will be confident in your ability to empower others to reach their potential.

You must flex your style and approach based on the need and the person or team. You also need strong Office 365 skills, especially in Word and Excel.

It would be great if you are CIPD qualified or working towards a qualification, have experience working across multiple sites, and have experience in the Care Sector.

In addition, you will need to show a flexible attitude to work. You must reflect our values. We are kind, dedicated, empowering, and forward-thinking. We seek colleagues who represent these values daily and strive to make a difference in the lives of our residents in our homes and our members who we support in the community.

About Brendoncare

Brendoncare is a community of care and support for older people. We are a charity committed to empowering people to live well, whether in our care homes, community clubs, extra-care housing, online clubs or telephone support.

As a charity, we have no shareholders, and we invest our funds in further charitable activities to extend our support to people and communities.

Our supportive teams across the charity are ready to help you, whether you are brand new to the industry or have worked in care for your whole life. 

The pay and benefits

The role is full-time - 35 hours per work, salary of £35,000 per annum, and based in Winchester. The role is hybrid, with a mix of home and office working, and also working in our other locations across the south of England.

As part of our commitment to your wellbeing, you can access a comprehensive BUPA employee assistance programme and discounts at many retailers, including supermarkets, clothes stores, gyms, and more.

We value your long-term commitment. With your annual leave starting at 25 days and increasing after five years, we aim to reward those who want to grow at Brendoncare. This is our way of recognising and rewarding your dedication and service. We have excellent training and development programs. We would love to see you as our next success story.

If available, we offer free on-site parking at our Central Office and all our locations. We're always adding to our benefits and rewards.

We will be reviewing applications as we receive them. Brendoncare reserves the right to close the vacancy if sufficient applications have been received.

Project Coordinators x 2

Permanent Contracts
Job Ref: V508
Hours/Days per week: 28 hours per week – (Flexible days/hours)
Salary: £25,000 FTE  plus attractive employee benefits package
Start date: ASAP
Location: Homebased with regular work across London
Closing date:  9am on 25th July 2024
Interview date and Location: 6th August 2024 at the Levy Centre

 Volunteering Matters

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues.  From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great.  And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK.  We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England.  We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team.  We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.  

Grandmentors

Grandmentors is an innovative volunteering project where older volunteers (aged 50+) use their lifetime of skills and experience to support and mentor vulnerable young people leaving the care system. These young people often need a guiding hand and role model to support them to find work, continue their education or begin training – ultimately giving them the skills and self-belief to lead successful and independent lives.

Volunteers meet with a young person regularly to boost their confidence and work towards goals, which are unique to each young person

Role Purpose

To develop and deliver all aspects of our Grandmentors project across London, ensuring it achieves its aims, objectives, outcomes, and targets. The post holder will work closely with the Virtual College and Leaving Care teams within London Borough Councils and local volunteers to ensure that we improve and empower the lives of care leavers (aged 16-25) through the unique power of inter-generational mentoring.

Key Duties Responsibilities

· To effectively deliver the service to ensure the project meets its agreed targets and millstones.

· role; this will involve processing volunteer expenses, DBS checks and maintaining databases.

· To ensure regular communication between project staff and volunteers is maintained and that regular supervision for volunteers is provided.

· To work with your line manager to ensure project expenditure is in line with the budget.

· To maintain accurate administration, for all aspects of the project.

· To maintain accurate records on all aspects of the project and submit data onto a secure database.

· To manage and maintain effective monitoring and evaluation records to capture impact and outcomes and ensure contractual compliance.

· To implement and maintain appropriate risk assessment management processes.

· To prepare regular reports including quarterly progress updates, impact reports and end of year reports for both internal and external purposes.

· To develop relevant information to promote and raise the profile of Volunteering Matters locally.

· To promote and adhere to Volunteering Matters Equality and Diversity Policy and all other Volunteering Matters policies which relate to the work of Grandmentors.

· To comply with the applicable Health and Safety and Safeguarding regulations.

· To contribute to joint working and teamwork across Volunteering Matters.

Skills

· Excellent written and verbal communication skills.

· Excellent organisational skills and the ability to prioritise a demanding and developing workload.

· Evidence of good administrative and IT skills and the ability to maintain project monitoring and administrative records.

· Ability to build and maintain effective working relationships with colleagues, volunteers, young people and partners.

· Ability to assess risk and carry out risk assessments.

· The ability to motivate, enthuse and empower yourself and others.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion 

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. 

Disability Confident & Reasonable Adjustments: 

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History. 

Benefits 

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications. 

GDPR Statement 

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records. 

We train specialist dogs to detect the odour of human disease, providing life-saving alert assistance dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.

The Job

We are a charity that punches above its weight.  We receive no statutory funding and rely on the generosity of our many volunteers and supporters who raise awareness of our work and much needed funds.  The main purpose of this role will be to support the Community and Events Manager to develop local volunteer groups with the aim of increasing both awareness of the charity’s life-saving work and local fundraising. Other activities and administrative tasks across our key fundraising areas will also form part of the role.

We are looking for someone committed, passionate and full of ideas about how to engage with the many different communities and groups who support our work, and to help us reach new audiences so that our supporter network continues to grow to meet our ambitions. 

Reports to: Community and Events Fundraising Manager

Responsibilities

• Support the Community & Events Fundraising Manager with the delivery of events
• Support the Region 5 volunteers in conjunction with the Community Fundraising Team
• Represent and promote the charity at external events within the Region 5 geography including some evenings and weekends.
• Assist the Individual Giving Manager with the fulfilment of supporter communications including thank you letters and fulfillment of the Sponsor A Puppy Programme.
• Co-ordinate general fundraising enquiries and action accordingly offering exceptional customer service
• Ensure all correspondence is recorded on the Harlequin CRM database and adhere to data regulations.

PERSON SPECIFICATION

SKILLS AND ABILITIES

• Excellent IT skills
• Knowledge of CRM systems ideally Harlequin
• Excellent verbal and written communication skills with an ability to adapt communication styles to deal with different situations
• Sound understanding of social media
• Attention to detail
• Proven organisational skills
• Hold a full, clean UK driving licence

KNOWLEDGE & EXPERIENCE

• Experience of working with volunteers
• Previous experience of working within the charity sector

PERSONAL ATTRIBUTES

• A very positive attitude and a passion for the work of MDD
• Comfortable working in the vicinity of dogs

Values & Behaviours

There are a few key values that we believe are important in the workplace:

• Respect
• Cooperation
• Honesty
• Fairness

Based on the values listed above, we encourage the behaviours below in the charity:

• Respectful communication
• Cooperating with others
• Honesty in all interactions
• Fairness in decision making

Benefits

• Sick Pay
• Health Cover
• 26 days holiday, increasing with service
• 5% Employer Pension Contribution
• Free On-site parking
• Life Insurance

Finally, the successful candidate will also be expected to:

• Provide proof of identity and eligibility to work in the UK.
• Undertake a Disclosure and Barring Service (DBS) check

This exciting HR Administrator role will support the team by being the first point of contact for HR and payroll queries, running our recruitment and onboarding processes and managing the administration of the employee life cycle.

What does the role involve?

• Act as first point of contact for general enquiries to the HR Team, including managing the HR related mailboxes.
• Collating and processing HR related data and producing reports where required.
• Administer and maintain the Foundation’s HR information system, liaising with the system provider and with managers and staff to ensure accurate use and maximum benefit.

What skills, knowledge and experience are we looking for?

• Recent experience of successfully working in an office administrative role, efficiently managing multiple processes.
• Evidenced strong IT Skills, including extensive knowledge of spreadsheets, databases & relevant software.
• Ability to work efficiently, effectively, proactively and consistently producing high quality, accurate and clear outputs, in a timely manner.

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

About Us:

Since 1949, the Mental Health Foundation has been the UK’s leading charity for everyone’s mental health.

Our vision is for a world with good mental health for all. With prevention at the heart of what we do, we aim to find and address the sources of mental health problems so that people and communities can thrive.

We will drive change towards a mentally healthy society for all, and support communities, families and individuals to live mentally healthier lives, with a particular focus on those at greatest risk.

The Foundation is the home of Mental Health Awareness Week.

Our approach is:

Tell the world

• We publish studies and reports on what protects mental health and the causes of poor mental health and how to tackle them.

Find solutions

• We test and evaluate the best approaches to improving mental health in communities and then roll them out as widely as possible.

Inform and empower

• We give advice to millions of people on mental health. We are most well-known for running Mental Health Awareness Week across the UK each year. We enable mentally healthier lives through public information and engagement.

Change policy and practice

• We propose solutions and campaign for change to address the underlying cause of poor mental health.

Build a strong foundation

• We aim to become an exemplar employer and aim to continue to build an organisation that is financially sustainable and thriving.

We have pioneered change for over 70 years and we are not afraid to challenge the status quo. Come join us!

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application on out website. Please ensure you attach an up to date CV and statement of suitability answering all points of the person specification. Applications will close at 9am on Wednesday 31 July and we are unable to accept late applications. Interviews are planned for Wednesday 14 August. There will be an assessment on the day of the interview.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us via our site. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home..

We look forward to hearing from you!