Community services volunteers volunteer roles in battersea, greater london

This flexible home volunteering role is worthwhile and rewarding. Make a real difference writing letters. As a Volunteer Penpal Writer you’ll be a key member of the Letterbox Team. Your letters will cheer someone up and establish a trusting, supportive relationship with a client who might be lonely or socially isolated.

What tasks can this role include (some or all of the following):

• Writing letters to clients
• Building trust and companionship with a client through correspondence. Omega befriends a variety of people including: caregivers, the lonely, isolated or people with ill-health.
• Liaising with the Letterbox Team by email or post.
• Respecting service standards, appropriate boundaries and recognising the policies and procedures that are necessary when befriending adults at risk.
• Making suggestions to help us improve the service we provide to clients and Volunteer Pen pal Writers.

This role could be for you, if you:

• Enjoy writing and receiving letters
• Are enthusiastic and self-motivated
• Associate strongly with Omega’s values and strategy
• Have knowledge or understanding about a variety of client issues including caring, feeling isolated and lonely and its impact on people and society
• Have satisfactory written and inter-personal communication skills
• Recognise the importance of confidentiality and can show this in practice
• Are committed to inclusion, treating people with dignity and respect

What support and training will be provided?

• Feedback from clients and colleagues
• Regular and ongoing support from Letterbox Team Leader
• Answering questions
• Stationary and pre-paid envelopes can be provided making the service free.
• Opportunity for peer support events and invitation to Omega events
• Reward system and opportunity for volunteer of the month rewards

What are the benefits for you?

• Knowing you are making a difference to someone’s life by doing something you enjoy
• Joining the Omega Team, who are taking action against loneliness and isolation as well as helping people in crisis
• An opportunity to enhance your CV or learn new skills
• An opportunity to engage with your community

Location of the role:

• Mainly your home

When are you needed?

• At a time to suit you

We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Group Coordinator for our Haringey group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.

In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills. 

Time Commitment

We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the Haringey area to carry out this role.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Group Coordinator for our London Borough of Sutton group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.

In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills. 

Time Commitment

We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the London Borough of Sutton area to carry out this role.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Group Coordinator for our West Hertfordshire group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.

In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills. 

Time Commitment

We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the West Hertfordshire area to carry out this role.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

This is an opportunity for someone with a knowledge of financial processes and systems to work on a voluntary basis to support the work of the BEARR Trust in the role of Honorary Treasurer.

The BEARR Trust is seeking to recruit a new Treasurer, responsible for overseeing the Charity’s income and expenditure, preparing regular financial reports to the Board of Trustees and preparing the annual accounts. The Treasurer will also be a Trustee of The BEARR Trust. This role is voluntary.

Background

The BEARR Trust was established in 1992 to support community-based organisations helping vulnerable people in Eastern Europe and Central Asia. We provide grants to grassroots community groups alongside information and knowledge exchange to build partnerships and strengthen support for vulnerable people through local activity. Currently, we work in ten countries: Armenia, Azerbaijan, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Turkmenistan, Ukraine and Uzbekistan.

Role description

Specific duties of the Treasurer

The Treasurer is responsible for:

· Maintaining oversight of The BEARR Trust’s finances

· Providing regular reports (every two months) to Trustees on income, expenditure and financial risks

· Working with the Chairman to prepare an annual budget, and keeping track of performance against the budget throughout the year

· Ensuring that partners and suppliers are paid efficiently. This includes making international payments, most of which are done via Convera

· Preparing the Annual Accounts for independent examination, and liaising with the independent examiner to ensure that queries are addressed.

General Trustee duties

As with all charities, the Trustees collectively are responsible for The BEARR Trust’s aims and direction, for its property, finances and the employment of staff and volunteers. All Trustees must:

· Ensure that the Trust complies with charity law and the requirements of the Charity Commission, the Trust’s own charitable purposes and objects, other relevant legislation and the requirement for trustees to act with integrity and avoid any personal conflicts of interest or misuse of charity funds or assets

· Ensure that the Trust is and will remain solvent, use charitable funds and assets wisely, and only to further the Trust’s purposes and interests, while avoiding undertaking activities that might place the Trust’s property, funds, assets or reputation at undue risk

· Exercise reasonable care and skill, using personal knowledge and experience to ensure that the Trust is well-run and efficient, and consider getting external professional advice in all matters where there may be material risk to the Trust.

Beyond these formal duties, Trustees undertake a variety of roles. These include contributing to our newsletter, managing and contributing to events, raising funds and considering applications to the Small Grants Scheme and Ukraine Appeal. There are therefore opportunities to become involved in the wide range of BEARR’s activities.

Person specification

The Treasurer should have:

· A commitment to The BEARR Trust’s goals and charitable objects and an interest in, and some knowledge of, the context for BEARR’s work in Eastern Europe and Central Asia

· Experience of financial management and administration, budgeting and reporting. This does not need to include formal accountancy qualifications – experience may come from general management roles in paid or voluntary work.

Experience in preparing charity accounts using the Charities Statement of Required Practice (SORP) would be advantageous. Experience in fundraising (e.g., preparing funding applications and budgets) would also be welcome.

Time requirement

The time required varies from week to week, although payments need to be made and the accounts updated on at least a weekly basis. Indicatively, this equates to a time requirement of around 3 hours per week, in addition to attendance at Trustee meetings every two months (Trustee meetings are held in London, although remote attendance is also possible). However, time availability and support needed can be discussed with potential volunteers for the role.

Expenses

Trustee roles are unpaid. However, they may claim reasonable travel expenses.

We’re not just talking about change — we’ve lived it.

We’re looking for a Treasurer/Trustee to help power our pre-treatment work.

Dear Prospective Trustee

Thank you for your interest in becoming a Trustee and Treasurer for Woolwich Service Users Project (WSUP). As a grassroots charity rooted in lived experience, we are committed to providing holistic support for individuals and families facing poverty, homelessness, substance misuse, and mental health challenges. 

Our work is growing, and we are seeking a dedicated and skilled Treasurer to join our Board of Trustees. This is a critical role in ensuring financial sustainability, governance, and transparency, helping us to continue delivering essential services to the community. 

If you are passionate about social impact and have finance, accountancy, or financial management expertise, we would love to hear from you. 

We hope this pack provides you with an insight into our work and what being a Trustee at WSUP involves. Please reach out if you have any questions. 

Warm regards, 

Chris Hill 

Chair of Trustees 

About WSUP 

Woolwich Service Users Project (WSUP) is a community-led charity providing practical, health, and wellbeing support to people at risk or experiencing homelessness and poverty in Woolwich and the Royal Borough of Greenwich. Our services include: 

• Essential Support: Hot meals, clothing, showers, laundry, and haircuts. 

• Healthcare Access: Hepatitis C, TB testing, eye exams, GP drop-in 

• Housing & Benefits Signposting: Preventing homelessness through connecting with services. 

• Recovery Support: Harm reduction and peer-led recovery pathways. 

• Community Engagement: Mindfulness sessions and volunteering opportunities. 

WSUP is committed to embedding Trauma-Informed Care (TIC) and Psychologically Informed Environments (PIE) to improve service user experience. 

We work closely with local and national partners, including South East London Cancer Alliance, King's College London, Commonweal Housing, and homelessness services across South East London, Groundwork - Greenwich Healthier Communities Fund. 

Treasurer (Trustee) role description 

As well as fulfilling the general duties of a Trustee, the Treasurer maintains an overview of WSUP’s financial affairs, ensuring appropriate financial measures, controls, and procedures are in place. The Treasurer reports to the Board at regular intervals on the financial health of the organisation. 

Key responsibilities 

• Overseeing the presentation of budgets, internal management accounts, monthly and annual financial statements to the Board of Trustees.

• Ensuring that proper accounting records are kept, and that appropriate accounting procedures and controls are in place.

• Ensuring that robust and comprehensive financial policies are in place and being implemented and supporting the development of policies covering financial reserves and cost management.

• Monitoring and advising on the financial viability of the charity.

• Overseeing financial controls and adherence to systems, regularly liaising with Chief Executive.

• Advising on the financial implications of the charity’s strategic plan, including overseeing the charity’s financial risk-management process

• Keeping the board informed about its financial duties and responsibilities and liaising with the Chief Executive to develop the financial understanding of the Board of Trustees. 

• Defining Key Performance indicators (KPI’s) and tracking against forecast. Also to include monitoring fundraising targets. 

• Ensuring investments and assets are maximised. 

• Lead on the appointment of and liaison with external auditors.

• Oversee the development and implementation of systems for appraising, mitigating and reporting corporate risk.

• Ensuring that the accounts are prepared and disclosed in the form required by relevant statutory bodies, for example, the Charity Commission and/or the Registrar of Companies. 

• Liaise with the bank and be involved with the payment authorisation process 

• Oversee payroll updates and payment authorisation, plus authorise/pay employment related taxes/pensions/NI 

• Review financial aspects of grant applications 

What we are looking for 

Essential skills & experience 

• A finance professional. A knowledge of charity finance is an advantage. Otherwise an enthusiasm to learn, drawing from sound commercial experience and an understanding of the voluntary, community and social enterprise (VCSE) sector 

• A strategic thinker with an ability to balance risk and opportunity. 

• Clear communicator with the ability to bring the financial information alive to non-finance specialists.

• Willing to play an active role in areas such as forecasting, setting budgets, liaising with auditors 

Desirable skills 

• Understanding of grant funding, financial sustainability, and social impact finance. 

• Experience working with QuickBooks, Xero, or similar accounting software. 

• Previous experience as a Trustee, Treasurer, or charity finance lead. 

General responsibilities of all trustees 

As a Trustee, you will: 

• Support and provide advice on WSUP’s purpose, vision, goals and activities.

• Approve operational strategies and policies and monitor and evaluate their implementation.

• Oversee WSUP’s financial plans and budgets and monitor and evaluate progress.

• Ensure the effective and efficient administration of the organisation.

• Ensure that key risks are being identified, monitored and controlled effectively.

• Review and approve WSUP’s financial statements.

• Provide support and challenge to WSUP’s CEO in the exercise of their delegated authority and affairs.

• Keep abreast of changes in WSUP’s operating environment.

• Contribute to regular reviews of WSUP’s own governance.

• Attend Board meetings, adequately prepared to contribute to discussions.

• Use independent judgment, acting legally and in good faith to promote and protect WSUP’s interests, to the exclusion of their own personal and/or any third party interests.

• Contribute to the broader promotion of WSUP’s objects, aims and reputation by applying your skills, expertise, knowledge and contacts. 

As a small charity, there will be times when the trustees will need to be actively involved beyond Board meetings. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, presenting externally, or other issues in which the trustee has special expertise.

Time commitment & term 

• Board Meetings: Held monthly (in Woolwich or remotely). 

• Finance & Audit Meetings: 3–4 per year. 

• Ad-hoc Involvement: Supporting the CEO on financial matters. 

• Estimated Time Commitment: 1–2 days per month. 

• Term: 3 years, with the option for renewal (max 9 years). 

• Expenses: This is a voluntary role, but reasonable expenses will be reimbursed. 

Benefits of becoming a WSUP Trustee 

• Play a key role in shaping the future of a growing, community-led charity. 

• Gain experience in charity governance, leadership, and financial management. 

• Work alongside a team of passionate and experienced professionals. 

• Make a tangible impact in the lives of people in Royal Borough of Greenwich. 

• Develop new skills and networks in the charity and voluntary sector. 

How to apply 

To apply for the role of Treasurer, please submit: 
- Your CV outlining your relevant experience. 
- A short cover letter (max 1 page) explaining why you are interested in the role and how your skills align with WSUP’s needs. 

If you’d like to discuss the role informally, please contact CEO, Darek Karwacki 

Commitment to diversity & inclusion 

WSUP is committed to building a diverse and inclusive Board that reflects the communities we serve. We particularly welcome applications from individuals with lived experience of homelessness, substance dependancy, or mental health challenges, as well as those from Black, Asian, and Minority Ethnic backgrounds, people with experience of migration, and those in precarious housing. 

We are happy to discuss reasonable adjustments to support your application. 

Thank you for your interest in joining WSUP as a Trustee. We look forward to hearing from you. 

Woolwich Service Users Project (WSUP) 

Charity No: 1175999 

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Group Coordinator for our Spelthorne, Staines and District group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.

In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills. 

Time Commitment

We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the Spelthorne, Staines and District area to carry out this role.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Help us to make a difference tackling loneliness in Oxfordshire.

We are a pioneering charity who have been changing lives for more than 40 years.

If you have experience in fundraising and would like to help us to develop our income generating approach, we would love to hear from you. Your expertise in fundraising will be instrumental in ensuring the financial sustainability and growth of our organisation.

Job description available on the Archway Foundation website (details attached).

If you'd like to discuss the role with the CEO, please call our office to arrange a call or email (details attached).

We actively encourage applications from individuals belonging to underrepresented groups.

We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Group Coordinator for our Richmond and Kingston group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.

In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills. 

Time Commitment

We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the Richmond and Kingston area to carry out this role.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

We are looking to appoint a new Trustee to the Board to support CHEER’s mission of providing advice, friendship and support to Elmbridge’s older community.

We’re particularly seeking someone with experience of marketing and communications to complement the skills and backgrounds of existing Trustees.  The role will oversee the formulation and implementation of CHEER’s marketing and communication strategy, providing guidance and support to the Board and team to ensure successful execution.

If you have an interest in the issues surrounding the elderly living in the UK, a desire to give those who need it, a helping hand and support along with a background in marketing and communications – with digital marketing a particular advantage - we’d love to hear from you.

(We’d also warmly welcome contact from anyone interested in alternative trustee opportunities with experience in fundraising, business management, human resources and/or older people and social care). 

CHEER: 

Is a registered charity serving the local community of Elmbridge for over 60 years. Our mission is to provide advice, friendship, and support to help older community in Elmbridge lead full, dignified and independent lives.  We do so through delivery of 5 core services (befriending, benefits, events, signposting and CHEER’s Parkinson’s group) designed to reduce loneliness and social isolation and alleviate financial hardship.  

We consistently achieve remarkable things with minimal resources and are often told we have changed people's lives relying on a dedicated team of staff, trustees and volunteers to deliver these essential and beneficial services.  

Trustee role: 

Our trustees are all volunteers, most of whom live or work in the local community, and all of whom use their skills, knowledge and experience to guide and govern our service, shape strategy, and give direction to the charity.  We are a small and friendly team, collectively responsible for CHEER and each enjoying the chance to contribute to our community.  

The main responsibilities of a trustee are: 

• Formulating and reviewing CHEER’s vision, values, and strategic direction 

• Establishing and monitoring policies to provide guidance for staff 

• Ensuring compliance with the Charity’s governing document and the law 

• Ensuring accountability to such bodies as the Charities Commission, donors, staff and volunteers 

• Managing the Charity’s resources responsibly 

• Contributing to the discharge of the Board’s duties and effective Board performance 

• Promoting the charity and protecting its excellent reputation 

• Appointing staff, giving them guidance and support 

• Monitoring the Charity’s performance

• All trustees are expected to adopt Nolan’s seven principles of public life:  selflessness, integrity, objectivity, accountability, openness, honesty and leadership

Generally, a minimum of 4-6 hours a month, occasionally more. This includes: 4x Board meetings a year, plus the annual AGM dates of which are flexible.  Helping staff with advice and enquiries on an ad hoc basis and/or additional support such as working with other trustees or members of staff on key projects.

The role is predominantly home-based, and board meetings normally take place in a venue in Elmbridge.

Desirable qualities: 

Empathy and a passion for improving the lives of older people; effective communication, good strategic vision and creative thinking, the ability to exercise good, independent judgement.

Increasing your influence and network though Board membership

We are looking for five new trustees to join our Board and work collaboratively to support the Science Council to: strengthen the collective impact of the science community for public benefit; work effectively with our community of 35 member organisations (collective membership of over 320,000 scientists, technicians and educators); inspire and empower the science workforce to strive towards professional excellence.  Our ambition is to see a diverse and growing science profession that is trusted, respected and is equipped to deliver national ambitions.

We are committed to the principles of equity, diversity and inclusion, and as such we welcome applicants of all backgrounds to represent the diverse population of people that we serve. This year, we are particularly keen to recruit people with experience in Equity, Diversity and Inclusion and Talent Management.

You will be joining us at an exciting time, as we enter our new strategic period. Over the next three years, we will continue to focus on what we do best: upholding high professional standards, facilitating knowledge exchange, and strengthening connections across the science community and beyond. We are also looking to be more ambitious and widen our engagement with employers of scientists, and through our continued relationship with the Gatsby Charitable Foundation, continue to increase awareness of careers in science through our technical pathways project.

This is your opportunity to join the Board of an ambitious and well-run organisation, and play a leading role in the shaping the future of the Science Council.

Being a trustee is an excellent way of developing skills, growing your network and learning about governance.  Whatever your background and experience, Board membership will enable you to influence the future direction of the Science Council and have an impact across the scientific community and beyond.

Trustees are responsible for ensuring that the Science Council delivers on its charitable purposes and that it has the required governance and strategic direction to achieve its objectives. Trustees will be expected to use their expertise and experience to offer advice to the executive and provide oversight that ensures that the charity is resourced and administered appropriately.

Whether you are looking to take on your first trustee role or are an experienced trustee, if you have the time to commit to the role, we want to hear from you.

The Community Support/Reach Out volunteer will be volunteering remotely, providing online support and guidance to visitors of The Forward Trust Website communicating in real time using web chat.

The Reach Out Service sits within our Recovery Support Department and is aimed at offering friendly and confidential listening support and assistance. The role involves utilising your communication skills to establish rapport with individuals seeking drug and alcohol help and or to talk about their mental health or other varied life challenges. You will be supporting people who are seeking help for drugs and alcohol help for themselves or from family members concerned for their loved one.
Training is provided to all volunteers to support them with their volunteering role and enable them to further their skills and experience with our client group.

ACCOUNTABILITIES

Time Commitment: We recommend that volunteers can commit to an average of 3 hours online per week for a minimum period of six months.

Service Delivery

- Be available for the duration of the shift to answer web-chat/calls as they happen.
- Engage with individuals in a friendly and empathetic manner.
- Gain an understanding of the individual needs and sign post to appropriate organisations for further support or explore specialist services as required.
- Link individuals into Forward Trusts community drug and alcohol services when required and link individuals into drug and alcohol help in other geographical areas where Forward Trust does not have a service.
- Report any Safeguarding concerns to shift supervisor and follow safeguarding procedures as appropriate.
- Respond to offline messages at the beginning of each shift.
- Debrief with and ask for support and guidance from Reach Out Coordinator regarding any concerns arising from web chat conversations.
- Provide handover to supervisor and/or next volunteers covering the shift prior to logging off
- To book shifts in a timely fashion and inform the Reach Out Coordinator of any need to cancel a shift at the earliest opportunity.
- Engage with support and supervision offered by placement supervisor.

CHECKS REQUIRED FOR THE ROLE

- 2 References (this may be from a keyworker, volunteer supervisor, tutor or sponsor if you are not able to provide a work reference)
- Enhanced DBS Check

 Perks and Benefits
TRAINING & INDUCTION

Induction training will be provided to the volunteer and will include the following E-Learning (Data Protection/GDPR/PECR, Safeguarding – Knowledge and Health & Safety – Knowledge).

A full induction to your team including placement specific policies and procedures. Additional volunteer training will be discussed and offered according to the need of the volunteer in placement.

 Skills You'll Need
Below is a list of the qualities that we are looking for from volunteers:

- If in recovery, to be 12 months abstinence from all mood altering substances.
- Must be over 18 years of age.
- Ability to use computers and IT equipment.
- To have good verbal and written communication skills.
- To have a clear understanding and maintain a high degree of confidentiality.
- To have a clear understanding of how to set and maintain boundaries.
- To have the ability to reflect and receive feedback.
- To be reliable, flexible and committed.
- To treat individuals with respect and dignity.
- To have the ability to follow instructions.
- To be committed to own learning and development.

About Us:

The Orpheus Centre is a specialist further education college and charity working to support young disabled adults, who are passionate about the arts, to achieve their potential and lead independent lives.

Set up by musician and songwriter Sir Richard Stilgoe, Orpheus offers learning, supported housing and personal care on the same site in Godstone, Surrey.

Volunteer Role:

Collection Box Coordinator – 2 hours a week

Why volunteer:

Through volunteering with us you will gain a greater sense of purpose and help with fundraising for Orpheus. You will coordinate the regular collection and replacement of Orpheus donation boxes within the local area and liaise with other volunteers to inform them which boxes need collecting. You will also need to maintain our database, inputting current and new locations, reporting stolen or broken boxes, researching new locations to distribute boxes and inform the Community Fundraiser.

This role would suite someone who is self-motivated, have a confident manner and experience of dealing with the public face-to-face. Experience using excel spreadsheets or databases would be beneficial, however we can provide training if necessary. You’ll need to be reliable, an excellent communicator, have a friendly and enthusiastic personality and committed to helping. Being a car driver will help you within this role.

You will have a mentor who will help and guide you when you first start volunteering at Orpheus.

Training:

Role relevant training, including Equality, Diversity and Inclusion and Safeguarding will be given prior to start date. There is also the opportunity to attend our Learning Support training.

On-going support will be available throughout your time at Orpheus.

Benefits/What you’ll get:

• Experience of volunteering in an education setting.
• Working within a team as well as independently.
• The opportunity to meet new people and having fun.
• Develop confidence, empathy, listening and communication skills through working with our students.
• Gain experience in the charity sector.
• Opportunities to volunteer at other fundraising or on site events at Orpheus.
• Free on-site parking and expenses claimed back.
• Discounted lunches.
• Volunteer social events, like our Volunteer Tea Party.

Safeguarding:

Orpheus is committed to safeguarding and promotes the welfare of all service users. We are committed to the promotion of equal opportunities.

This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974.  It is therefore subject to an Enhanced disclosure through the Disclosure Barring Service (DBS).

Equality & Diversity:

• To enforce the zero tolerance policy of all forms of victimisation, discrimination and harassment in the workplace.
• To be tolerant of differences and use respectful language.
• Ensure professional standards and boundaries are clear.
• To treat everyone respectfully.

Application Process:

Once your application has been received it will be reviewed, you may then be invited in for an informal interview.

Your references will be checked and you will need to complete the online DBS application before bringing the relevant documents in to be checked.

You will then need to attend all of our training. This can all take 3-4 weeks to be completed before you start volunteering with us.

We look forward to hearing from you.

New Beginnings Kwa Ground (NBKG)

NBKG is an organisation that is integrating mental health into substance abuse prevention.

New Beginnings Kwa Ground (NBKG) is dedicated to tackling critical social and environmental challenges that affect Kenyan youth, particularly in underserved communities. Our work focuses on mental health, substance abuse prevention, and social well-being, ensuring that young people have the necessary support to build healthier, more fulfilling lives.

NBKG’s approach goes beyond drug prevention we tackle the root causes of substance abuse while empowering youth with the skills, support, and resources needed to thrive. Through school programs, community outreach, mental health services, and economic empowerment, we are creating a generation of resilient, informed, and self-sufficient young people in Kenya.

Grants & Partnerships Lead

Reports to: Founder & CEO

About the Role:
NBKG is seeking a proactive and passionate Grants & Partnerships Lead to grow our impact by securing funding and forging meaningful collaborations. You'll lead grant writing, manage donor relations, and build strategic partnerships to support the expansion of the Kujali mental health and drug prevention program for youth across Kenya.

Key Responsibilities:

• Identify and apply for grants from local and international donors.
• Develop and manage funding proposals, budgets, and reports.
• Build partnerships with NGOs, government, research institutions, and corporates.
• Support resource mobilization strategy and sustainability planning.

Ideal Candidate:

• 3+ years in fundraising, grants management, or nonprofit development.
• Excellent proposal writing and communication skills.
• Strong relationship-building mindset.
• Deep passion for youth mental health and social impact.

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

6+ months