Community Services Coordinator Jobs

Job description: Head of Operations

Responsible to: Chief Executive Officer (CEO)

 Working hours: 30 hours per week, Monday – Friday, 10am – 4pm 

 Salary:Starting salary £28,080 - £31,200 (FTE £35,100 - £39,000)

Interview date:                    We expect to hold interviews week beginning 11/11/24

West Cornwall Women's Aid provides vital support to women and children who have faced any form of domestic abuse and/or sexual violence, at any stage of their life. The women we serve are at the heart of our mission, and their voices shape the direction of our services. We are committed to raising awareness about violence against women and girls and to educating our community on the gender-based nature of domestic abuse and sexual violence. As an inclusive organisation, we actively work to dismantle barriers that may prevent women from accessing the support they need. As a proudly feminist organisation, our values guide everything we do. 

As the Head of Operations, you will have oversight and management responsibility for all operational aspects of service delivery. You will understand the needs of women who have experienced abuse and will ensure the services are delivered through a trauma-informed lens, including trauma stabilisation and support. You will be committed to anti-oppressive and anti-discriminatory practice and understand the multiple and intersecting forms of oppression that our service users may face. 

We welcome applications from all women with appropriate and relevant experience, particularly women from minoritised backgrounds, as they are underrepresented in our team.

Key responsibilities: 

• To line manage and supervise operational managers including Refuge Manager, Community Services Manager, Counselling Services Manager and the Volunteer Coordinator

• To participate in the recruitment, induction and training of staff and volunteers. 

• To support the emotional welfare of staff and volunteers, with an awareness of vicarious trauma and appropriate interventions

• To support line managers to develop and embed organisation-wide cultural competency

• To lead on quality assurance and case management across the organisation for the delivery of support services

• To work with line managers, supported by the CEO, to annually review services, with an emphasis on accessibility and reaching minoritised women and communities. 

• Plan and deliver internal and external training

• To review and monitor organisational strategy achievements alongside the Chief Executive on a quarterly basis

• To organise and chair meetings
• To develop creative ideas and engaging ways to showcase and actively promote WCWAid services and outcomes, including creation of promotional content
• To work with the Development Manager to develop, write and submit proposals, bids, fundraising applications to support operations

• To coordinate, with the support of relevant managers, monthly, quarterly and annual internal and external reporting ensuring that all funder requirements are met 

• To liaise with, develop and maintain good working relationships with all appropriate agencies in both the voluntary and statutory sectors at local, regional and national level

• To attend all appropriate multi-agency meetings and forums

• To ensure strong, effective and coordinated working across all service areas within the organisation

• To ensure that services comply with all statutory, legal and contractual requirements with the support of the Services Coordinator 

• To ensure all staff work within the policies, procedures and ethos of WCWAid

• Undertake all the duties of Safeguarding Lead including reporting, reviewing cases and learning, ensuring staff are trained and confident to deal with a wide range of safeguarding issues

• To support the development of a communications strategy and plan and ensure this is effectively delivered

• Support line managers to effectively manage and monitor outcomes, quality and performance to enable the highest standard of service delivery

• Reviewing, updating and managing operational risks on the organisational Risk Register

• Responsibility for the organisations Business Continuity Plan including organising the annual walk through and ensuring all key personal have access to current and accurate plan

• To work closely with the relevant operational managers to ensure that all contract compliance requirements are fully met

• To ensure that all service developments and improvements are informed by women’s voices

• To produce and support tendering and grant requirements including bidding and reporting activities

• To deputise for the Chief Executive Officer in her absence

Benefits

· Competitive salary

· Five weeks annual leave (pro rata) per annum, plus bank holidays, increasing with length of service to six weeks

· Recognition day on birthday

· Sick pay leave increasing with length of service

· Staff well-being activities

· Clinical supervision for all support staff

· Access to additional one-to-one external supervision if needed

· Access to employee helpline

· Time off for family emergencies and public duties

· Compassionate leave

· Parental leave

· A qualifying salary sacrifice pension scheme which includes a 3% employer contribution

· Eye test scheme

· Opportunity for career progression and continued learning and development through in-house and external training

Special conditions:

This job description may be reviewed and amended, subject to the needs of clients, the

organisation and funders.

The duties of the role may involve travel on a regular basis. It is a condition of employment that you can exercise satisfactory travel mobility in order to fulfil the obligations of the role.

The duties of this role will require you to occasionally work outside core office hours (during evenings and weekends), and it is a condition of employment that you exercise satisfactory level of flexibility in order to fulfil the objectives of the role.

This post is subject to continuation funding.

WCWAid is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. However, this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

If you're interested in applying, we'd love to hear from you! Please keep in mind that we'll only consider CVs that come with a supporting statement. This statement should explain how you meet the criteria listed in the job description and person specification.

Alternatively, you can apply via our application form. To get a copy of the job description, person specification, and application form, just click 'Apply now' 

About Us: 

First Love Foundation is a Christian charity, founded with a mission to transform society through justice, dignity, and equality for all. We empower individuals to break free from poverty and crisis, offering comprehensive support and guidance. Our AQS-accredited service helps those facing income shocks, housing difficulties, health challenges, and more. 

The Role: 

As a Generalist Adviser/Caseworker, you will provide advice, case management, and advocacy services to individuals in need. The ideal candidate will have at least two years’ experience in advocacy or advice roles, with at least one year in casework. You will manage a diverse caseload, collaborating with our team to achieve life-changing outcomes for our clients. 

Key responsibilities include: 

• Providing advice & advocacy on welfare benefits and housing. 

• Managing complex cases, including preparing for appeals and representing clients at tribunals. 

• Offering guidance and support to colleagues and volunteers. 

• Maintaining accurate case records, adhering to AQS standards. 

Who We’re Looking For: 

We are looking for someone with excellent communication and problem-solving skills, a passion for helping others, and the ability to thrive in a fast-paced environment. Experience with welfare benefits and case management systems, such as Advice Pro, is essential. 

We welcome applications from individuals with lived experience and from diverse backgrounds, particularly those reflecting the communities of Tower Hamlets. 

Join us in our mission to transform lives and help create a Britain free from poverty! 

Why work for P3?

P3 work alongside people all across the UK, to enable them to create change in their own lives. We specialise in homelessness services, supported housing, services for people recovering from mental ill-health, community-based advice and support and young people’s services to name just a few.
 
We are a ‘people first’ organisation and our mission is to work alongside people to improve lives and communities, to unlock potential and open new possibilities. We know the work we do does make a real and lasting difference and we are committed to addressing challenges that others won’t. Going the extra mile we thrive on collaboration, both internally and externally, all to ensure the best possible outcomes for the people we support.

The Role

Hours: Full-time and part-time hours available

Shift Pattern: Covering Monday to Friday, 9am to 5pm

P3 is excited to launch a new service in Rotherham supporting single people and families in temporary accommodation.

We require compassionate and patient Support Workers who are dedicated to making a meaningful difference in these people's lives.

In this role, you will provide essential support, guidance, and encouragement to the people we work alongside. Key responsibilities include liaising with external agencies, creating support plans, and ensuring the physical and emotional well-being of the people we work alongside.

Applicants must possess a sound understanding of the issues faced by people experiencing homelessness and the ability to advocate on their behalf. Previous experience in a similar role is desirable but not mandatory, as comprehensive training will be provided.

If you have the passion and commitment to help vulnerable individuals and families, we would love to hear from you.

The extra perks:

• Enhanced annual leave entitlement – 27 days annual leave per year, plus bank holidays.
• Commitment to mental health and wellbeing – people are at the heart of what we do; you’ll also have access to our National Wellbeing Lead and Regional Wellbeing Champions.
• Paycare health cash plan – you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit.
• Employee Assistance Program – access to 24/7 GP appointments, 1-1 counselling and health assessments.
• Team initiatives – this may include team away days, P3’s Big Day Out and our Annual Awards Ceremony.
• Discounts – access to Paycare Perks and Tickets for Good.
• Personal development opportunities – including mentoring, training, secondments, job shadowing, and more.
• Enhanced sickness pay – based on your length of service.
• Earning Potential – optional overtime and refer a friend bonus scheme.
• Additional equipment provision – some employees may be provided with additional equipment including workwear, tools and use of a company van or car.

At P3, we’ve built a culture where kindness and compassion flourishes through collaboration with people from varied backgrounds. As an equal opportunity employer, we celebrate diversity and welcome applications from people of all backgrounds and experiences.
 
Join our brilliant team, where we’re dedicated to delivering the highest quality support for the people we work alongside.

Please note P3 reserve the right to close this advert earlier than the stated closing date.

The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination.

The Catalyst Collective is an innovative and rapidly growing non-profit organisation. Since our pilot programme launched in January 2021, we have expanded significantly. As we enter our fourth year of operation, we are seeking an organised and proactive Programme Manager to play a pivotal role in driving our growth and ensuring the successful delivery of our mentoring programmes.

The Programme Manager will work closely with the Programme Director to lead and manage key components of our mentoring programme. This includes building strong relationships with mentors, mentees, and partner schools, as well as coordinating training, enrichment activities, and programme delivery. The ideal candidate will have excellent organisational skills, a passion for empowering young Black women, and the ability to foster a supportive and inclusive environment.

Key Responsibilities: 

Mentee Recruitment and Induction

• Work closely with partner schools to finalise mentee cohorts.
• Visit schools to deliver induction sessions familiarising mentees with the programme.
• Lead mentor-matching sessions with support from Mentoring Coordinators.

Mentor Training and Onboarding

• Develop and deliver training sessions for mentors.
• Collaborate with the Recruitment Coordinator to ensure a diverse mentor pool.
• Support mentors to maximise the impact of their relationships.

Mentor Coordination

• Support a cohort of up to 30 mentoring pairs.
• Conduct monthly check-ins with each mentor.
• Facilitate mid and end-of-year reviews for mentoring pairs.

Enrichment Delivery and Planning

• Plan and deliver enrichment activities like career trips and work experience days.
• Evaluate the impact of enrichment activities and gather feedback.
• Collaborate with partners and vendors for enrichment events.

School Liaison

• Serve as the primary contact for partner schools.
• Regularly update schools on programme developments and mentee progress.

Safeguarding

• Act as a point of contact for safeguarding matters.
• Maintain accurate safeguarding records and ensure confidentiality.

Communications

• Produce a monthly mentor newsletter.
• Contribute to social media content.

Reporting

• Support the Programme Director in preparing updates for the Advisory Board and funders.
• Produce the End-of-year report showcasing the programme’s achievements.

Administration

• Review and approve in-person mentoring meeting requests.
• Conduct risk assessments.

Staff Management

• Line manage Mentoring Coordinators and the Programme Assistant.
• Provide task management to other team members as required.

Person Specification:

Essential Experience and Skills

• Proven experience in programme management, education, charity work, or volunteering.
• Strong interpersonal skills with the ability to build relationships with diverse stakeholders, including young people, schools, and professionals.
• Excellent communication skills, both written and verbal, with the ability to present to groups.
• Strong organisational skills with the ability to multitask and manage competing priorities.
• Proficiency in IT tools and platforms, including Google Workspace, Zoom, and project management software.

Essential Knowledge

• Understanding of mentoring or coaching practices, especially for young people.
• Knowledge of safeguarding practices and procedures.
• Awareness of issues facing young Black women in education and employment.

Essential Personal Attributes

• Passionate about tackling educational and employment disadvantage.
• Organised, proactive, and able to work independently.
• Effective time management skills.

Other Requirements

• A clean enhanced DBS check (The Catalyst will carry this out).
• The right to work in the UK.
• Flexibility to travel to partner schools in London.

Desirable

• Previous experience in mentoring, coaching, education, charity work, or volunteering.
• A university degree or equivalent experience.
• Knowledge/experience of working or volunteering in schools or the education sector.
• An understanding of the non-profit sector. 

The GMHAN is now looking for a new Network Manager to bring together partners to work to drive action and make a difference. Two years ago, the network restructure and bought in a full-time network manager post, now funded by Greater Manchester Mayors Charity and the Lloyds Foundation.

Since this role was initially bought in, the network structure and funding as strengthened, however we are now looking for someone to play a key role in further developing the GMHAN’s strategic role across the region. This includes facilitating full network events, supporting systems change through our network task groups, driving the work of the coordination group and bringing new partners into the network.

This role will have some involvement in new funding applications for additional roles and will be the line manager for the network’s Lived Experience Co-ordinator post.

While the network has an already established structure, we are looking for someone who has their own ideas about how to mobilise partnership working and will feel confident brining their vision to the network, as well as challenging already established ideas.

If you are interested in delivering coproduction, bringing people together and driving change, then this is a great opportunity to build on your knowledge and develop your skills.

KEY RESPONSIBILITIES

Strengthening the Network

• Working to identify, connect with and involve individuals, organisations, communities, funders, and commissioners to help grow the membership of the network.
• Identifying opportunities for the network to influence systems change and mobilising the wider network to respond to these opportunities.
• Supporting the network’s task groups to work in an action focused way, by having strategic oversight of their work, linking them to opportunities and facilitating joined up working between the groups.
• Identifying funding opportunities to continue the work of the network and working with relevant partners to secure funding for the staff roles and other operational costs of the network.

Supporting Co-Production

• Encouraging and facilitating the involvement and leadership of people with personal insight into homelessness at every level by growing and supporting culture shift towards co-production.
• Line management of the network’s Lived Experience Coordinator and working with them give people with lived experience of homelessness opportunities to engage in the network

Communications

• Oversight of network comms to ensure key messages are communicated with the wider network. This includes sending regular newsletters, maintaining the network website and managing social media accounts.
• Coordinating and facilitating full network events, by identifying key contributors and supporting them to share their work.
• Representing the GMHAN at external events and in some cases presenting to a range of stakeholders about the structure and purpose of the network.

Other

• Have overall responsibility for monitoring and evaluation required for funders.
• Carry out other reasonable duties that may be required in the light of the main purpose of the job and as requested by your line manager.
• Follow GTM’s policies and procedures.

About the Greater Manchester Homeless Action Network

The Greater Manchester Homeless Action Network (GMHAN) is a cross-sector partnership that brings together everyone across Greater Manchester working to end rough sleeping and prevent homelessness. This includes a range of sectors and specialisms, such as charities, local authorities, housing providers, faith partners and people with lived experience of homelessness. The GMHAN aims to operate using the principles of co-production and community development, placing people with experience of homelessness in the lead. 

The work of the GMHAN seeks to add value to local networks and build connections at a GM level. This is done by connecting the many smaller local networks, with local and regional public and private sector bodies, including policy makers and politicians, to influence and design policies and programmes that affect the lives of those experiencing/at risk of experiencing homelessness. We do this through large in person events every 3 months aimed at co-designing Greater Manchester’s homelessness policy and showcasing best practice. Our network events focus on different themes (such as the criminal justice system or youth homelessness) and bring together people passionate about that area to share their experiences and form a collective voice to push for social change.

We also run three task groups- Learn, Lobby & Deliver. The groups are a space for action to happen outside of events, where people from all areas can come together to progress this work and identify areas where the network can influence change. All this work feeds into the GM Homelessness Programme Board, where key decisions are made.

The Association of Chairs (AoC) is looking to offer a 6-month, 3-day a week role, ideally suited to someone looking for a first job or to gain experience in the charity sector. The role will be an opportunity to learn about all the different aspects of running a small non-profit organisation, from putting on events and evaluating their impact, to producing a range of engaging communications and marketing our services to our members. 

You will work as part of a friendly, small team to deliver and evaluate our training programme, produce digital content and reports and provide a high level of customer service. Full training will be provided on using AoC’s digital platforms and other aspects of the role as needed.

Why work for the Association of Chairs?  

The Association of Chairs (AoC) champions chairs of charities and non-profits across the UK and supports them to lead their boards and govern their organisations effectively. We offer a unique peer network, a lively programme of specialist training and events, and a variety of digital resources. We have an established membership base and a growing number of newsletter subscribers and followers on social media. 

AoC is in an exciting period of growth and change. We have recently launched our new 3-year strategy which will see us expand our membership community and offer a wider range of products, services and member benefits to chairs of charities across the UK. We are completing a brand refresh and are about to start work on a new website connected to a member portal and CRM. 

What are the benefits for you?  

This is a key support role in a well-respected and well-networked charity. Additional benefits of the role include:  

• Hybrid working between home and our office in a lively co-working space for charities and social enterprises near London Bridge 

• Ability to work flexible hours

• Training and development opportunities   

• Pension (4% of eligible earnings) 

• Access to our Employee Assistance Programme 

• Time off for trusteeships or other governance roles 

• An opportunity for wide exposure to the charity and non-profit sector 

Want to know more? Check out our full information pack to learn more about our important work and who we're looking for.  

Tender works with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. We enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse. 

We have identified core audiences we are seeking to engage more proactively and more consistently to both spread the message of our work and to influence public policy and statutory commissioning decisions. We are now looking for a Communications Manager to drive this work and establish our position as an influential, informed and powerful voice for change.

You will work closely with the Development Director to develop and implement a cross-organisational communications strategy to maximise our reach and brand awareness amongst core audiences, leading in turn to increased funding and an impact on statutory and policy approaches to preventing VAWG. You will line manage our Senior Communications Coordinator and collaborate closely with the senior leadership team (SLT), who lead on our policy and influencing work. You will also support the Development team to better engage current and potential supporters and funders.

Bridging the gap between senior leadership and delivery, you will be a confident and strategic thinker, but remain excited by the challenge of getting stuck in. You will be comfortable supporting colleagues to deliver activity as well as working independently on your own projects. You will have the knowledge and experience to ensure that the right policies, frameworks and plans are in place for our small team to achieve ambitious plans.

The main purposes of the Communications Manager role are:

• Developing, leading and implementing Tender’s communications strategy, focusing on supporting our fundraising and building engagement with key audiences
• Accountability for Tender’s organisational profile, building profile and engagement through content creation with key strategic audiences, including the website, social media, and print and online marketing materials
• Accountability for the development and management of Tender’s own media channels, ensuring a consistent user experience and organisational voice

 Required knowledge and experience

• Knowledge of audience segmentation and personalisation and of optimising CRMs to improve supporter journeys

• Experience in leading or supporting the development of communications strategies and operational plans

• Demonstrable experience working in a communications or campaigning role

• Creating high quality content across various channels (blogs, social media posts, website landing pages, marketing materials, newsletters, case studies etc)

• Writing engaging copy for different audiences and objectives, such as fundraising campaigns, internal communications and corporate engagement

Are you our next Director of Development and Communications? 

• Do you have a proven track record in fundraising, development, and communications? 

• Do you enjoy rolling your sleeves up and personally getting stuck in, as well as working collaboratively with partners, teams, and boards? 

• Are you passionate, as we are, about addressing poverty and inequality in London? 

• If so, then you might be just the person we are looking for to lead our ambitious development and communications strategies for Islington Giving and Cripplegate Foundation. 

We’re looking for a dynamic and passionate individual to lead on development, fundraising and communications at Islington Giving and Cripplegate Foundation. This is a unique chance to drive impactful change, working closely with our CEO, Senior Management Team and Governors to build on recent partnership successes, to contribute to our recently extended strategy, meet income targets, and build a strong network of supporters. 

The Director Development and Communications will play a crucial role in amplifying our work, fostering philanthropy, and strengthening relationships with donors, businesses, trusts and foundations. If you’re a strategic leader with a talent for building partnerships, thrive in a collaborative environment, and are eager to lead a small, dedicated team, we’d love to hear from you. 

Key Responsibilities: 

• Lead fundraising efforts across multiple streams, with a focus on expanding individual and business giving. 

• Cultivate and maintain relationships with key donors, partners, and supporters. 

• Drive communications strategies to amplify Islington Giving’s impact and raise the profile of small grassroots groups in our community. 

• Manage a passionate team, overseeing their development and performance. 

• Ensure financial targets are met, and fundraising activities comply with regulatory standards. 

See the candidate information pack (Found in 'How to Apply') for more details. 

We value diversity, equality, and inclusivity. Applications are especially welcomed from underrepresented backgrounds, including but not limited to gender, race, age, sexual orientation, disability, and religion. Please let us know if you require any further support with this application, or the role. 

JOB DESCRIPTION:

Job Purpose:

Women in Prison’s Advocates deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending.

The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women who have been referred for support by prison staff, predominately the Mental Health In-Reach Teams and Primary Care Teams.

Key Responsibility Areas:

1. Provide high-quality, trauma-responsive advocacy and support to women in contact with the criminal justice system.

2. Maintain case management systems to ensure accurate and timely data recording.

3. Develop effective relationships with key stakeholders such as statutory and voluntary sector agencies.

As our new Advocacy & Communications Manager you are passionate about students' voices - both individually and collectively. You will lead our new Advocacy & Communications team in ensuring that students are supported through our advice service, informed through our communications and heard through our campaigns and representation. You will provide expert support and advice to our elected student officer team and play a crucial role supporting the CEO in the leadership and management of the Students' Union.

If this sounds like a purpose you would love to deliver, we would like to receive your application and get to know you!

Detailed job description and person specification for this role is attached to this job advertisement.

All applicants should prepare a CV and statement (1000 words maximum) that answers the following three questions (Candidates are advised to use the person specification to help answer the questions):

1. What experience do you have that makes you great for this role?
2. How have you demonstrated LMSU's organisational values in your past experience (student-led; inclusive; open; kind; creative; ambitious)?
3. What do you bring to the LMSU team?

Application deadline: 1pm on 30th October 2024

Interviews will take place on the week commencing 18th November 2024.

What's in it for you?

• Hybrid and Flexible working arrangements  
• Learning and development opportunities  
• 27 days of annual leave plus bank holidays, office closure and sick leave
• Cycle to work scheme  
• DSE assessments and eye tests  
• Free access to Gym & Classes  
• Competitive pension contribution scheme
• Interest-free loans - Seasonal ticket and tenancy deposit loans
• Discounts at selected nearby cafes and restaurants

At LMSU we are committed to maintaining a diverse workforce, as we understand the importance of having staff with varied lived experiences and backgrounds that reflect various needs of our student community. We welcome applications from all interested applicants, and we strongly encourage applications from people of ethnic minorities, people with disabilities, people with dependants and people who identify as LGBTQIA+. We conduct anonymous shortlisting and all of our interview panels have Unconscious Bias Training in order to support a fair recruitment process.

Job purpose:The operational management for delivery of Short Breaks schemes across Surrey and

West Sussex for children and young people with disabilities and additional needs.

Hours of work:   35 hours per week:7 hours a day with an hour’s unpaid break

Term-Time:9:00-17:00 Tuesday-Saturday or Monday-Friday

School Holidays: 9:00-17:00 Monday-Friday

Location: YMCA East Surrey, The Sovereign Centre, Slipshatch Road, Reigate. RH2 8HA

Salary: £33,280 - £37,440

Annual leave: 5 weeks per annum plus bank holidays. (Pro-rata for part time). The holiday year runs from 1 April to 31 March each year.

Benefits: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents. There is free parking available at all YMCA ES sites and YMCA East Surrey also operates a Bike to Work Scheme. There is a YMCA East Surrey defined contribution pension scheme. More details on request.

Closing Date for Applications: Monday 21st October 2024

Interviews to be held: Applications to be reviewed when received

Proposed Start Date: ASAP

Main responsibilities:

•  Provide operational management of all Short Break club contracts across East Surrey and West Sussex.
• Lead assessment and approval of CYP behavioural support plans and complex need support to ensure safe and inclusive practices within our Short Break Schemes.
• Monitor annual Short Breaks area delivery plans to ensure delivery requirements of our contracted services are met. - Manage and monitor short breaks budget, including donations and grants.
• Assist with the recruitment of staff and securing opportunities to attract staff from local communities.
• On-boarding of new disability sessional staff including induction, role specific training, and on-going development to increase workforce retention.
• Work with the Volunteer Coordinator to expand the use of volunteers across Disability Services.
• To provide line management for a team of Disability Short Breaks Coordinators.
• See job description attachment for further responsibilites 

The International Organization for Migration in the United Kingdom (IOM UK) delivers a range of programming to support migrants, both in the UK and internationally, including projects focusing on labour migration, resettlement, migration and development, migrant protection, and community cohesion. IOM UK has been present in Scotland since 2019, with activities focusing on the provision of immigration advice and casework support to vulnerable migrants, resettlement and integration information sessions, and stakeholder engagement. IOM UK is a registered Office of the Immigration Services Commissioner (OISC) Level 3 Immigration and Asylum and Protection organisation.

Under the overall guidance of the Chief of Mission (CoM) and direct supervision of the Project Co-ordinator the Senior Project Associate (Caseworker) will undertake OISC regulated casework and representation and provide training/capacity-building sessions. In close coordination with the Senior Programmes Coordinator, the Senior Project Associate (Caseworker) will also lead on liaison with external stakeholders on various matters related to policy, project development, implementation and reporting in Scotland and will represent IOM in external forums and meetings, including with COSLA and the Scottish Government.

Please note that only OISC accredited candidate will be eligible for this role.

For more information about this role and how to apply, pleae visit our website: https://unitedkingdom.iom.int/careers

Are you passionate about making a real difference in the lives of refugee and migrant women? Are you proactive, empathetic, and able to work independently? Do you have the drive to help develop a transformative project that connects and empowers women through relevant English language learning? If so, we want to hear from you! 

About the Role: We are seeking an ESOL teacher to provide bespoke ESOL classes to groups of refugee and migrant women. This role requires a sensitive and proactive individual who can create a supportive and engaging learning environment. You will tailor course material and classes to meet the everyday language needs of our participants, fostering solidarity and empowerment within the group. 

Key Responsibilities: 

• Design and deliver English classes, workshops, and other activities tailored to the participants' specific needs. 

• Help organise events, excursions, and campaigns that enrich the lives of participating women. 

• Actively connect with organisations in the statutory, non-statutory, voluntary, and community sectors to enhance the project. 

• Measure and report all project outputs and outcomes, promoting achievements both internally and externally. 

What We’re Looking For: 

• At least 2 years as an ESOL teacher to people with limited or no literacy and with little or no formal education 

• Proven experience in working with vulnerable groups and outreach initiatives. 

• Competence in partnership working and collaboration with various stakeholders. 

• Experience addressing complex issues affecting refugee and migrant women. 

• Ability to assess participants' needs and develop tailored projects accordingly. 

• Strong initiative, independence, and sensitivity in working with vulnerable groups. 

• We particularly welcome applicants with experience of migration and/or a refugee background. 

If you feel you may be suitable for the role but do not meet all the requirements, we would still encourage you to apply as your experience and transferable skills are valuable to us.

Why Join Us? This is more than just a job – it’s an opportunity to be part of a meaningful project that changes lives. You’ll be working in a supportive environment where your creativity and initiative are valued. Join us in making a tangible impact by empowering refugee and migrant women through tailored language learning and community building 

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of migration and/or a refugee background. Please feel free to use information and resources on the experts by experience website which may help in preparing your job application or contact us direct to find out more about the role and our recruitment process. 

*This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives. Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. 

We have an exciting opportunity for a Team Leader to join our Southwest prison service based in HMP Portland. Our Team Leaders at Change Grow Live play a pivotal part in supporting the wider teams, working with people to help them change the direction of their life, grow as an individual, and live life to its full potential.

Working under the direction of the Service Manager, the post-holder will support and lead a team of staff within the prison estate and be able to respond to a changing and challenging work environment. This is an excellent opportunity for someone already working within the prison/criminal justice field looking to take the next step in their career with a charity dedicated to supporting your personal and professional development.

Where: HMP Portland, Dorset

Full Time Hours: 37.5 hours per week

Full Time Salary: £34,700.09 - £36,635.38 (Pro Rata for part time hours)

Responsibilities

What we will give to you:

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities

About the role:

• Operational line management of a team of staff which includes supervision (with reflective practice), appraisal, performance and sickness management as well as ensuring staff follow CGL and external policies applicable to their roles
• Manage the rota of staff, working with other managers to ensure all elements of the service are covered appropriately. Participate in management on-call duty/rota
• Ensure quality of service delivery through data analysis and engaging staff in service quality improvement planning
• Plan, chair and contribute to team meetings that promote learning cultures, cascade information, and provide feedback mechanisms for staff on service delivery/developments
• Support staff to improve service user outcomes through observed practice, providing timely values-based feedback
• Develop and sustain key relationships within the HMP environment particularly those relating to the Health and Well-being model
• Contribute to the safety of staff and service users by monitoring the maintenance of health, safety, and security procedures in the working environment, and carrying out risk assessment procedures

About you:

• Educated to degree level or equivalent experience
• Excellent interpersonal skills at all levels to engage, build relationships and influence
• Ability to lead, inspire and develop a team
• Adaptable and able to work in a challenging and changeable environment
• Working knowledge and understanding of substance misuse issues and the ability to recognise the indicators of increasingly chaotic and risky misuse of substances amongst Service Users
• Experience in managing a caseload of Service Users with complex needs
• Proven track record in managing incidents of challenging behaviour
• Experience of culture and change management, staff engagement, service improvement

If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you

Please note: This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level

We believe that having diverse people working as part of our team makes us the organisation that we are.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.

The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.

Application FAQs