Community Service Manager Jobs

Sydenham Garden is seeking a Community Activities & Volunteering Lead on a fixed term 3 year contract to join our team of 15 staff and approximately 60 volunteers in delivering adult mental health and dementia services in our beautiful garden setting in south-east London. 

Why we need you

Sydenham Garden, based in Lewisham in South-East London, is a unique wellbeing centre utilising its gardens, nature reserve and activity rooms to help people living with and recovering from mental and physical ill-health. We provide nature and arts based creative, social and therapeutic activities for co-workers (the name we give to our primary beneficiaries). With 3-year funding from The National Lottery Community Fund to help us ‘grow our community’ and increase the sustainability of our impact we’re seeking a Community Activities & Volunteering Lead to drive continuous improvement and development of volunteer-led community activities for the benefit of co-workers as well as managing the day to day running of our volunteer programme.

Why you should join us 

We’re a friendly team who are passionate about creating a supportive and inclusive community for people living with mental and physical ill-health. You’ll be part of a supportive team of staff and volunteers, and benefit from spending time in our beautiful gardens and nature reserve.

What we’re looking for

You’ll have experience of delivering group activities and working with people with mental/physical-ill health and/or Dementia. You’ll have experience of recruiting, working with, and managing volunteers and be confident building positive relationships with a wide range of people. You’ll be able to innovate and develop new initiatives as well as balance competing priorities while being willing to play a team role and get stuck into different activities.

Equity, Diversity and Inclusion

Sydenham Garden is committed to Equity, Diversity and Inclusion (EDI). We want to build a diverse and inclusive staff, volunteer and trustee team where everyone feels that they belong and that reflects the profile of the communities we serve. Therefore, we will welcome and consider applications from candidates of all backgrounds and protected characteristics, and we particularly encourage applications from people of African or Caribbean heritage to ensure our staff team represents the communities we serve.

PLEASE SEE BELOW TO DOWNLOAD THE JOB DESCRIPTION & PERSON SPECIFICATION AND FOR FULL DETAILS OF HOW TO APPLY INCLUDING OUR EQUAL OPPORTUNITIES MONITORING FORM.

Head of Advancement Services (Full-time, all year round)

Sevenoaks School Foundation is currently seeking to appoint a Head of Advancement Services (Full-time, all year round).

We are looking for someone with experience working across large, complex organisations and delivering projects through developing strong relationships with senior leadership and someone who has strong experience in managing a relational database. The successful candidate will have excellent knowledge of the compliance and regulatory requirements of a fundraising office and have excellent IT, systems and organisational skills to manage a complex operations function.

Please see Job Description for full details about the role.

Please Note

For applicants applying from other job boards, please ensure you get diverted to the website that contains our application form.

For applicants applying directly on the support staff vacancy page of the Sevenoaks School website, please click on ‘Read more’ alongside the role you are applying for and then click on ‘Apply Now’ (Blue button) on the next page that appears and follow the instructions.

To be considered, you will need to complete the full application form and also attach an updated CV.

The closing date for applications is 18/11/2024 at 9:00am and first stage interviews will take place on 27/11/2024. The School retains the right to interview suitable applicants and appoint before the deadline.

At Sevenoaks School our mission is to ensure that students secure their full potential. We prepare young people for life in a modern, global society and seek to provide every student with excellent role models. Having a diverse staff enhances our school community and we warmly welcome applicants from all backgrounds.

Sevenoaks School is committed to safeguarding and promoting the welfare of children, and therefore, the offer of employment is subject to the satisfactory completion of a number of background checks including but not limited to an enhanced DBS check with Children’s Barred list check, the taking up and verification of references and the verification of career history and fitness to undertake the role, as well as an online check. Registered Charity No. 1101358.

Come join us at this exciting time and help us bring our new and ambitious fundraising strategy to life!

You will work in an external facing role and the work will include managing existing donors, internal prospecting and pipeline development, building new, external relationships, and creating a network of local significant support. The area of major gifts has been identified as a key growth area and therefore is an organisational priority: you will have plenty of opportunity to develop in this area, whilst being supported by our friendly Philanthropy Team.

To succeed in this role, you will be confident in deal with varied individuals and contacts at all levels, in varied situations. Your excellent communication skills will shine through when projecting yourself in meetings and other situations where you may not know anyone. You will possess the ability to create cultivation and management plans for donors, bearing in mind the interests of the donor, what is appropriate communication and what is the appropriate level of financial ask.

This is a hybrid full-time role with 2 day per week spent working in our office in Cowley, Oxford. Some travel across Thames Valley will be required. Pay range for this role is £35,923 to £46,026 per year, dependent on skills and experience.

Helen & Douglas House offer the following benefits:

- 27 days holiday plus Bank Holidays, rising to 28 days after 3 years, and 29 days after 5 years of service.

- Flexible Annual Leave: buy or sell up to 5 days of Annual Leave per year.

- Life assurance x4 your annual salary.

- We are a direction agency for the NHS Pension Scheme.

- Group Personal Pension scheme with 7% employer contribution.

- Eye care voucher scheme.

- Cycle to work scheme.

- Octopus electric vehicle leasing scheme.

- Occupational sick pay and maternity pay.

- Enhanced maternity leave and shared paternity leave.

- A flexible working environment.

- Investment in your Continuous Professional Development.

- Employee Assistance Programme.

- Recommend a friend scheme.

- Commitment to Equality, Diversity & Inclusion. We welcome applications from all areas of the community and run regular in-house EDI-focused events and workshops.

Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families. We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others; as such, we welcome new ideas and strive to constantly improve our delivery of care to our patients.

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

StreetGames is a charity passionate about harnessing the power of sport to change the lives of young people and their communities. Through our work with 1,500 trusted local community organisations, StreetGames addresses some of the most pressing issues faced by young people growing up in underserved communities, including poor mental health, food poverty, crime and lack of employment opportunities. We do this by delivering ‘Doorstep Sport’ at the right time, in the right place, in the right style, at the right price and by the right people. Doorstep Sport aims to make sport accessible to everyone regardless of their income and social circumstance.

About the role

• The post holder will be responsible for developing and delivering a workforce development plan to grow and maintain a workforce to enable an all year-round multi-sport offer in our priority places.
• The post holder will be responsible for leading the design, development and delivery of the StreetGames Workforce Development offer for the network of over 400 locally trusted organisations (LTOs) in London & the Southeast.
• The post holder will work with LTOs in the StreetGames network to enable them able to access workforce development opportunities that helps them to build capability and capacity, so they are better able to utilise the power of sport to transform young lives & underserved communities – which is core to the StreetGames mission and collective End Game.
• The post holder will work together with the StreetGames training academy and the network support teams to ensure that all LTOs in the network can access the StreetGames core offer appropriate to their workforce needs.
• The post holder will be supported by and work closely with the Development Director of London & Southeast, the Sport 4 Good Development Manager, National Training Academy and the wider StreetGames team.
• The post holder will adopt a ‘learning approach’ and regularly gather, and share, learning and good practice with LTOs and other strategic stakeholders from across the region. The post holder will require a blend of interpersonal skills, youth work, workforce development and sport specific knowledge.
• The post holder will showcase and demonstrate the positive impact that the StreetGames Training Academy & Workforce Development programmes will have on the network of locally trusted organisations to cement our reputation as an action-taking & doing national charity.
• The post holder will work with other regional leads and the central team to review, evolve, innovate and create our training academy offer to ensure it grows and develops so we can continue to meet the needs of our network & our young people in and out of our main priority places.
• The post holder will be required to engage and support LTOs through a range of approaches, including digital engagements and face-to-face meetings.
• The post holder will work with the fundraising and sustainability lead to review potential pipelines for more investment to deliver more training and workforce development opportunities across the region.
• The post holder will prioritise workforce development in our main priority places (Brent, Tower Hamlets, Barking, Lambeth, Haringey, Thanet) but also make sure organisations from elsewhere can still access a quality training and workforce offer to help them support young people through Doorstep Sport delivery.

A full description of the role responsibilities and desired experience, knowledge & skills can be found in the attached job pack.

Benefits

• Hybrid working
• Great work-life balance
• Access to free counselling and support services Enhanced family friendly benefits
• Company socials Eye care allowance Cycle scheme
• Pension scheme of up to 8% employer contributions 25 days annual leave plus bank holidays
• 2 Volunteering days per year

Contract type

Permanent

Location

Whittington with some flexibility for remote working

Hours

Full time (37.5 hours per week) with flexibility to work evenings and weekends when required

Annual salary

D1 £29,688.36 to D3 £36,305.99

Review Date

17/11/2024

The Fundraising Operations Manager reports into the Head of Fundraising, their remit is to focus on the management of supporter/ donor data and care, including financial reconciliation. This position involves leading and motivating a team to ensure that fundraising administration is efficient and effective, maintaining accurate and compliant supporter data, and ensuring that all fundraising income and expenditure are appropriately recorded and reported.

The purpose of this role is not only to oversee the day-to-day operations but also to look to implement new ways of working in line with our organisational strategy to be sustainable and grow our income. Digitalisation will play a huge part in these changes.

The Fundraising Operations Manager provides the foundation for strong relationships with supporters/donors.

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

Operations Manager

We have an exciting opportunity for an Operations Manager to join the team in this part-time, remote working role.

Position: Operations Manager

Location: Remote (travel to Edinburgh is required, up to 4 times per year)

Hours: Part time, 25-30 hours per week

Salary: £34,000 pro-rata

Contract: Fixed Term Contract - 18 Months

Closing Date: 5pm on Friday 8th November

Interviews: 18-19 November

The Role

The purpose of this role will be to manage and deliver administration services associated with operational areas including Technology and Data, Human Resources, Health and Safety, and Facilities. You will be responsible for supporting or leading business improvements to policies, processes and ways of working within these areas to ensure a more efficient and effective business as usual approach moving forwards.

Why join the team?

You will be offered on the job training and support for your development alongside other fantastic benefits:

• Opportunity to work your hours flexibly
• 35 days annual leave per year (pro rata) including the opportunity to take most bank holidays when you choose
• Employer pension contribution of up to 6%
• Employee assistance programme
• Enhanced Maternity Pay
• Budget for personal development and training
• Positive organisation culture with a firm understanding of supporting remote (hybrid) teams
• Opportunity to help share live music with people who may not otherwise get to experience it. 

About You

With project management and change management knowledge and skills to support you in this role, you will have experience of:

• Coordinating and delivering administration services.
• Business improvement projects and reviews.
• Working with different stakeholders to explore policies, processes and ways of working.

This is a remote working role but you will be required to travel to the Edinburgh offices up to 4 times per year.

When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.

About the Organisation

The charity seeks to give joy through live music through the provision of live music sessions for people receiving care or treatment in healthcare settings across the UK, including those who are vulnerable, the elderly, those with dementia and in critical care.

Live music concerts are presented by individual or small groups of skilled musicians who have been carefully selected through a process of audition. Sessions are tailored to the both the setting and the audience to ensure that they can reach and connect people, encourage communication and meaningful interactions and evoke emotions and memories to make people feel good one tune at a time.

The successful applicant will require a DBS (Disclosure and Barring Service) or equivalent check.

The charity is committed to becoming an organisation that reflects society and promotes diversity and inclusion, and would particularly welcome applications from people who are currently under-represented, including disabled people and those from Black, Asian and other minority ethnic communities.

You may have experience in areas such as Operations, Operations Manager, Operations Lead, Operations Supervisor, Operations Team Leader, Finance and Operations, Operations Support.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Closing Date: 14 November 2024
Ref 6792

When you join Save the Children as a Store Manager in Cockermouth you will have the amazing opportunity to channel your passion for sustainable retail across a team that is driven to bring the wonders of charity shops back to our high-street.  You will also deliver lasting results for millions of children, including those hardest to reach. That's why we are seeking passionate people like you to get us there.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard.

 About the Role

Located in Cockermouth, Cumbria this is a busy shop in a brilliant location, with a vibrant community!  As Store Manager, you'll be leading the volunteer team, as well as focusing on further recruitment to grow our volunteer team and building strong connections within the local community to ensure the shop's continued success.

 About You

You will be someone with exceptional people skills, a leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.

You'll bring:

• Proven experience leading and motivating teams, ideally having managed volunteers, or a retail team previously. 
• A strong understanding of what good looks like in a busy and successful community-led shop, ideally with some experience within Retail or a clear passion for sustainable fashion and knowledge of products and trends.
• A can-do attitude and ability to approach challenges in a positive way, knowing when to reach out for support and guidance where you need it.

Previous charity retail experience is ideal, but not essential. If you have transferable leadership skills or experience managing volunteers in other settings and are looking for a new challenge, we'd love to hear from you!

 Ways of Working: This role will be based on-site in the Cockermouth shop. We're looking for someone able to work 5 days (35 hours) per week to include some weekend working.

 Our benefits package is extensive and generous, including:

• Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.
• Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.
• Pension & Life Assurance – Secure your future with excellent contributions.
• Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.
• Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.
• Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.
• Additional benefits include cycle to work scheme, employee assistance programme, eye care, flu jobs, season ticket loan

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

This is an exciting opportunity to lead our South West team as the Head of Region, to maximise the impact of our funding and lead the strategic direction and management of our regional portfolio.You will be responsible for delivering our strategy It Starts with Community and the ambitions of our England Portfolio within the region.

Our South West region spans a diverse and complex geography, taking in coastal shores, eight cities and two national parks, with a complexity of deprivation in seemingly wealthy areas.

You will:

• be accountable for all aspects of strategic and operational management within the dedicated region, including local prioritisation, grant budget management, operational excellence, and key stakeholder management.
• You will be the key representative of The National Lottery Community Fund in the South West.
• You will oversee awards of approximately £21m per annum within the region alongside being responsible for a portfolio of over £80m grants in management.
• You will lead a team of 15 largely remotely-based, mobile team members in the region.
• You will be a core member of the England Leadership Team, maintaining strong relationships with other Regional Heads as well as with colleagues in the Central Funding and Partnership Teams.

We’re looking for someone who is passionate about making a difference through our funding, with a deep understanding of the communities we serve.

• You will have experience of building and leading teams and driving a culture of inclusion with an ability to coach, inspire, and empower people.
• Your ability to build and maintain excellent relationships with a diverse range of senior level internal and external stakeholders will be second to none
• You will have experience in creating connections and facilitating diverse stakeholder networks and you will be a confident communicator, comfortable in all environments.
• You will demonstrate an ability to work in an agile way, ensuring we are flexible and continue to improve in line with feedback and insights from customers and frontline staff.

Interview Date: 25-26th November – Face to Face - Exeter

Location: Exeter will be your contracted office but we operate hybrid working and this role requires frequent travel around the entire South West.

On application, please align your supporting statement to the criteria below

Essential criteria

As an experienced senior leader, you may, or may not come from a funding background but you may have significant experience of working with communities in the VCSE sector, and/or developing strategies involving stakeholders from different sectors and backgrounds, designed to deliver greater joint impact. You will need to be a good communicator, able to translate a vision into reality. The role will give you the flexibility to make the role your own and develop alongside the organisation; working collaboratively with the team to produce a broad portfolio of relationships and investments across the South West region.

• Evidence a strong commitment to make a positive impact in communities across the South West
• You are an inclusive leader, experienced in leading through change, with highly developed people skills, using your gravitas to enable others to achieve their full potential.
• You have the ability to offer guidance and direction through consistent and realistic core principles, setting priorities and deliverables based on an understanding of the organisational as well as external context
• Good decision-making skills, considering evidence, analysis and personal experience to take and mitigate risk as appropriate
• Implementing effective performance management, planning, risk analysis and governance resulting in greater impact and efficiency
• Developing and enhancing relationships with senior stakeholders across sectors, representing the Fund externally
• Experience in budgeting and data analysis, as well as developing and delivering annual and longer-term strategic operating plans
• Values-driven and passionate about the Fund’s purpose

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Supported Housing Manager 

Up to £41,600 per annum 

Hybrid - Midlands / East of England with travel across our geography as required 

Permanent, Full Time  

Are you a housing professional looking for an exciting new role within an organisation committed to improving lives? Are you motivated to lead a team which will shape their offering to our client’s customers at? If so, their Supported Housing Manager role could be the perfect job for you… 

The company is a leading housing Group across the Midlands & East of England, committed to enhancing communities and improving the lives of both their colleagues and customers. With a mission to provide quality, safe, affordable housing that build great foundations for their customers, their Supported Housing team are critical to ensuring successful housing management across their specialised housing portfolio. 

As a Supported Housing Manager at the Group, you will deliver outstanding housing management services while maximising value and efficiency to improve lives. You will motivate and drive performance against key performance indicators, ensuring a continuous improvement in service delivery.  

Further key responsibilities are listed below: 

• Leading and empowering the Supported Housing team to meet and exceed key performance indicators and objectives. 

• Regulatory Compliance: Ensuring adherence to housing laws and regulatory frameworks, managing tenancy sustainment services effectively. 

• Quality Assurance: Implementing and maintaining agreed-upon policies and procedures, conducting regular quality assurance checks and providing detailed feedback to staff for continuous improvement. 

• In order to be successful in application for their Supported Housing Manager role, you will hold a degree-level education or equivalent, supported by relevant training and experience. You will be a chartered member of the Chartered Institute of Housing or the willingness to work towards a Level 5 qualification. You will have good knowledge of housing law and practical experience with its associate legislation along with demonstrable experience in leading and managing dispersed teams. 

Their Supported Housing Manager role operates in a hybrid way, contracted to 36.25 hours per week. To them, this means spending time with their customers in services across the West / East Midlands, and occasionally across the East of England, with the majority of the time working from home (subject to business needs – they are open to discussion around how this is built into working weeks). A large portion of their Supported Housing team mainly work from home with a weekly meetup in one of their offices. 

This is a hugely exciting time to join the Group – not only are they continuously striving to achieve better results for their customers, but the Social Housing sector is at a crucial point with new measures, legislations and standards coming into effect imminently. Their Supported Housing Manager opportunity will help to develop your career further within the supported housing industry. They offer a supportive and inclusive working environment that values your contributions, along with access to ongoing professional development opportunities, ensuring your skills remain at the cutting edge of the industry. 

What you receive from them: 

• Up to 26 days annual leave (Pro rata based on contracted hours) 

• Life Cover of three times your annual salary (as part of pension scheme membership) 

• Membership of their Health Care Cash Plan including Employee Assistance programme and DoctorLine 

• Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards 

• Free access to financial education service, supporting with personalised financial information on a range of topics such as mortgages, retirement planning, pensions, saving and investments, insurance and will writing 

• Free Eye Tests 

• Free flu vaccinations 

• Investment in your personal development through their extensive learning and development opportunities 

• Professional subscription for membership fees relating to your role, paid for by them 

• Family friendly, carers leave plus other paid leave 

• Long Service Awards 

• Carers Networking Group and resources to support Unpaid Carers 

How to apply 

Please click “apply” today to upload your CV detailing your employment history. 

Please note, if this vacancy receives a high number of applicants, they reserve the right to close the advert and application window early. 

They do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application. 

Vetting Requirements 

The important things - they can only consider applications from candidates who have the right to work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. Original proof must then be provided by day one upon successful candidature). 

Naturally working with their customers they need to complete pre-employment checks before you join them.  
They are committed to safeguarding, promoting the welfare of adults with care and support needs and expect all colleagues and volunteers to share this commitment. This position is subject to a DBS Check. 

Equal Opportunities 

As an equal opportunities’ employer, the Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. 

They pride themselves on looking after their colleagues and as part of their commitment they are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities. 

They aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Group. 

Closing Date: 05 November 2024

Ref 6872

When you join Save the Children as a Store Manager in Belfast you will have the amazing opportunity to channel your passion for sustainable retail across a team that is driven to bring the wonders of charity shops back to our high-street.  You will also deliver lasting results for millions of children, including those hardest to reach. That's why we are seeking passionate people like you to get us there.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard.

 About the Role

Located in Botanic Avenue, Belfast, this is a busy shop in a city centre location, with a vibrant community.  As Store Manager, you'll be leading a strong and well-established diverse volunteer team, as well as focusing on further recruitment to grow the team and trading hours. The role will also build on existing strong connections within the local community to ensure the shop's continued success.

 About You

You will be someone with exceptional people skills, a leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.

You'll bring:

• Proven experience leading and motivating teams, ideally having managed volunteers, or a retail team previously. 
• A strong understanding of what good looks like in a busy and successful community-led shop, ideally with some experience within Retail or a clear passion for sustainable fashion and knowledge of products and trends.
• A can-do attitude and ability to approach challenges in a positive way, knowing when to reach out for support and guidance where you need it.

Previous charity retail experience is ideal, but not essential. If you have transferable leadership skills or experience managing volunteers in other settings and are looking for a new challenge, we'd love to hear from you!

 Ways of Working: This role will be based on-site in the Belfast Botanic Avenue shop. We're looking for someone able to work 5 days (35 hours) per week to include some weekend working.

 Our benefits package is extensive and generous, including:

• Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.
• Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.
• Pension & Life Assurance – Secure your future with excellent contributions.
• Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.
• Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.
• Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.
• Additional benefits include cycle to work scheme, employee assistance programme, eye care, flu jobs, season ticket loan

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Harris Hill are delighted to be partnering with Swindon Food Collective in their search for an Operations Manager. 

Location: Swindon

Hours: 25 hours a week 

Salary:  c£25,000

Swindon Food Collective is an independent charity that aims to help people in Swindon and the surrounding area who are suffering from financial hardship and finding it difficult to provide food for themselves, their family or dependants. 

As Operations Manager, you will oversee logistics, streamlining of processes, and optimise resource allocation to meet the needs of the community while minimising waste

Key responsibilities include: 

● Working with Trustees and the Strategic Business Manager to develop, co-ordinate, and action the Charity’s strategy and business plan.

● Providing regular reports to the Board of Trustees, detailing operational performance, KPI’s and strategic initiatives.

● Partnering with Finance to work within allocated budgets, monitoring income and expenditure against targets as laid out in the business plan.

● Day-to-day management of all Operational employees and volunteers, ensuring efficient operations and high-quality service delivery.

· Managing health and safety within all premises and for all company equipment, including company vehicles, as well as adherence to all policies and procedures, ensuring these policies are up to date and reviewed regularly.

● Regularly monitoring and evaluating the service to ensure quality and technical standards are met.

The successful candidate will have proven experience in day-to-day management and supply chain logistics of a diverse operational workforce, including both paid employees and volunteers, with strong leadership and team-building skills. Exceptional communication and interpersonal skills, with the ability to motivate and inspire both internal teams and external stakeholders are crucial, as is strong experience of staff management and supervision. 

You must also have a full, clean driving license and access to own vehicle. 

This role is the linchpin that keeps the food bank service running smoothly and effectively. If you fulfill the criteria and are passionate about working on community projects that have a positive impact, please do get in touch ASAP!

If you would like to receive further information, including the full job description and how to apply, please send your CV to lizzy.clark at harrishill co uk . Applications are being reviewed on a rolling basis. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, gender, disability, race, religion, sexuality and other protected characteristics.

Community Support Officer - Scotland (and Northern Ireland)

Location: Scotland / Remote

Salary: £25,000 to £27,000 (depending on experience)

Role Status: Full Time - 35 hours per week (Part Time - 28 hours per week considered)

Closing Date: 4 Nov 2024

About the job

We are looking for a Community Support Officer to successfully continue this work in Scotland and Northern Ireland. Please note that there will be a requirement to travel between Scotland and Northern Ireland up to three times a year.

This post will be home-based in Scotland with frequent travel within the region including Northern Ireland, occasional travel around UK for attendance at events, plus travel approximately three times a year to Head Office Stroud, Gloucestershire.

As a centre of expertise for after-care and support, we have established successful community support for those impacted by meningitis. By providing tailored regional support and information we help those affected by meningitis to feel more informed, less isolated, and more empowered to manage the impact of the disease.

What we’re looking for

• To manage an active case load, predominantly supporting those living in Scotland and Northern Ireland.
• To offer a listening ear, emotional support and practical information to those you support.
• To respond to new enquiries and referrals within an agreed timeframe.
• To provide equitable support using a variety of face-to-face, telephone, email, video calls and social media channels.
• To identify the support needs of those affected by meningitis.
• To signpost and refer individuals to services offered by third party partners and organisations where appropriate, and to support access to these third-party services.
• To lead on and organise virtual and face-to-face support events according to the wider operational plan and charity objectives.
• To support those affected by meningitis to access the charity’s support services such as the Rebuilding Futures Fund, Peer Support Groups, Support Events, and Believe and Achieve Programme.
• To moderate membership and content of Meningitis Now’s online peer support forums, creating a supportive and inclusive environment for members and providing occasional out of hours cover.
• To work with the Believe and Achieve Programme Co-ordinator to offer joint support to family members when needed.
• To actively reach out to those who may not be aware of the charity’s support services and explain the opportunities available.
• To build relationships with education, health and social care professionals and regional partner organisations, to encourage awareness of and referrals into our support services.
• To deliver relevant meningitis and support information to education, health and social care professionals, family, friends, workplaces and colleagues to help support people to manage the impact of meningitis.
• To attend professional meetings where appropriate to help support people e.g. education support meetings, meetings with employers.
• To provide accurate and up-to-date information about meningitis, recovery and after-effects.

What we're looking for

Essential experience

• Experience of working in a support/social care/healthcare/community outreach position.
• Experience of working across different agencies such as health, social work and education.
• Experience of working with children, adults or families in need of support and empowering and motivating them.
• Experience of working on cross-departmental projects.
• Experience of organising events face-to-face and/or online.
• Experience maintaining accurate case file records.
• Experience supporting individuals and families affected by illness, death or disability - Essential skills.
• Great listening skills and ability to empathise.
• Diplomacy skills and ability to work in confidence.
• Excellent service delivery and relationship management.
• Ability to communicate (verbally and written) both sensitively and effectively with a diverse range of individuals/organisations.
• Ability to self-motivate and work on own initiative.
• Excellent organisation skills including planning and prioritisation and an ability to work to multiple deadlines.
• Excellent IT skills, including use of Microsoft Office packages and social media platforms.
• Knowledge of relevant codes of practice/child protection/vulnerable adult protection procedures.

Desirable Selection Criteria

• Experience of working within the charity/voluntary sector.
• Knowledge of the services available to the charity’s supporters in the designated region.
• Experience of presentation and public speaking skills.
• Experience of using a CRM database, e.g. Salesforce.
• Awareness of the issues facing individuals affected by meningitis.
• Experience of moderating online peer-support forums.

Ready to apply?

Click apply now and you will be redirected to our website to complete your application. Please complete the application form at the bottom of the page once you have been redirected. Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or cover letter, this information won't be seen until after shortlisting has been completed. Therefore, please ensure you clearly demonstrate in the application form how your experience and skills fit with the requirements outlined.

Closing date for applications: 10am on Monday 4 November 2024

Interviews: 18 and 19 November 2024

Note: Meningitis Now reserves the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.

Our prior Program Manager has moved up to the role of Chief Programs Officer on our executive team. As such, we are looking for a deeply impact-motivated Program Manager to run our flagship Charity Entrepreneurship Incubation Program. In this role, you will train, advise, and pair exceptional potential founders through a twice-annual, two-month training program. This culminates in supporting the founders through a seed fundraising round and the launch of new charities delivering exceptionally cost-effective programs at scale across global development.

Our program has incubated more than 40 new charities over the past five years, with many receiving recognition from charity evaluators such as GiveWell and Animal Charity Evaluators as field-leading organisations.

IMPORTANT: This is a summarised version of the job advert for CharityJob's purposes. Clicking 'Apply' will take you to the complete and detailed version on our website, where you'll also be able to apply.

ABOUT THE ROLE

The Charity Entrepreneurship Incubation Program is a twice-a-year intensive training program enabling cohorts of 8-16 exceptionally talented international entrepreneurs and nonprofit professionals to launch outstandingly cost-effective, evidence-based new nonprofits in the space of two months. 

The program chiefly consists of a twice-annual sequence.

• Preparing the upcoming cohort and running the initial book club where participants deep dive into our handbook and the recommended idea reports

• The two-month program itself, which includes a 2+ week in-person section and consists of training and coaching participants to select co-founders and ideas

• Post-program support to the new founders, providing ongoing guidance and facilitating connections with our networks of mentors and alumni.

• Evaluation and improvement work for the program itself,  and the post-program support and evaluation plus improvements period. In between, the team 

The Charity Entrepreneurship Incubation Program team chiefly consists of ~two FTE preparing and running the program and  interacting regularly with the recruitment team (for finding and selecting the ideal program candidates), the research team (for selecting and adapting the ideal charity ideas for the program participants), and the operations team (for supporting the incubated projects immediately upon launch through the program). This role reports to Samantha, our Chief Programs Officer, and works closely together with Steve, the second Program Manager who focuses mostly on participant training and coaching.

SPECIFIC RESPONSIBILITIES

The exact %s of these will depend on what will be most impactful and the interests and skill areas of the successful candidate, but will likely look something like this:

Direct Program Management - 40%

• During the preparation phase:

  • Clearly and proactively managing timelines and communications with internal staff, external partners, and program participants

  • Improving systems such that running the program becomes more efficient and effective round over round

• During the program phase for 8 weeks twice a year (February to March and August to September):

  • Facilitating training sessions  - discussions, presentations, workshops - with participantsbased on best practices

  • Providing key feedback on participant project work on short timelines, including on materials such as cost-effectiveness analyses, geographic assessments, theories of change, budgets, pilot plans etc.

  • Mentoring participants directly in 1:1 calls and chats

  • Guiding participants through two intense in-person weeks in our London office, including in their co-founder and charity idea testing and decisions

• Towards the end and immediately following the program:

  • Helping participants develop our raw researched top nonprofit ideas into organisations ready to implement a first pilot within mere months of graduating

  • Advising participants on key decisions regarding their charity and providing encouragement and support to get their project proposals across the finish line in time for the seed network funding circle to award seed grants

  • Connecting graduates with suitable mentors from our network and identifying, engaging, and onboarding new mentors

Alumni/Community Management & Development - 40%

• Identifying, championing, and, where suitable, delegating post-program support initiatives that would improve charity outcomes (e.g., speed, likelihood, and size of impact)

• Creating opportunities for connection, collaboration, and cross-learning of our growing alumni and extended community

• Managing a growing extended community of mentors, advisors, and service providers that could support our charities at different stages of their development (e.g., seed, pilot, scale-up, external evaluation)

• Managing shared digital knowledge and communication bases like our resource hub and 300+ member slack community

• Evaluating opportunities and focusing on the most impactful ones

Program Improvement / M&E - 20%

• Carrying out and improving our internal program monitoring & evaluation:

  • Collecting and assessing feedback from participants and alumni

  • Prioritising areas for improvement

  • Brainstorming and deciding on solutions

  • Implementing or delegating improvements

• Identifying priority gaps in program curriculum and structure based on M&E, proactive research, and later charity outcomes

• Designing or adapting existing content, including applied projects, workshops, or written material, to support program goals

FUTURE GROWTH TRAJECTORIES

This is a senior role within AIM, but future growth and expertise development trajectories for excelling hires could look like:

• Focusing on charity strategy development and advising: a hire with more experience and expertise in launching, piloting, and scaling could play a more active hand in revamping our content and mentoring charities on their strategies from the outset; i.e. advising closely on plans, giving more feedback on early project plans, mentoring directly post-program, etc.

• Leaning into building out a thriving alumni ecosystem: optimising our post-program coordination, expanding our partnership work, spending more work on post-program content and community, coordinating our networks of alumni and mentors, creating digital/in-person events, and other strategies to help our charities and their staff reach & expand their potential

• Becoming an expert in M&E: playing a heavier role in the impact assessment & optimisation of Charity Entrepreneurship as the key impact arm of AIM. This would involve more collaboration with our research and recruitment teams to improve our systems and feedback loops, and/or our M&E specialist working to create early internal evaluations of our charities and later external evaluations

• (At some point) going through our Charity Entrepreneurship Incubation Program themselves as a participant, bringing all the built skills and expertise to bear in their own nonprofit

ABOUT YOU

The role is most suitable for a mid-level professional (3-5+ years of experience) with a background in running programs or nonprofit organisations. An ideal candidate may bring experience in launching and implementing new or early-stage programs or in conducting earlier stage intervention research or monitoring & evaluation work, particularly in LMIC contexts. The applied experience will be invaluable in training, pairing, and advising the next generations of incubatees who are aiming to launch some of the most impactful nonprofits in the world.

We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.

THE IDEAL CANDIDATE

• Personality traits:

  • Conscientious and organised

  • Has a bias toward action

  • High emotional intelligence

  • Calm under pressure when others around them may feel stressed out (i.e. program participants making important decisions)

  • High standards and a constant desire to improve

  • Excited to ruthlessly focus on only the most effective tasks

  • Highly collaborative, low personal ego

  • Keen to give and receive feedback

  • Quick and self-driven learner

  • Excited to advise and learn across a range of cause areas and interventions (global health & development, animal welfare, policy…)

• Competencies / abilities:

  • Highly organised and autonomous, able to run projects with many moving and constantly changing parts from start to finish and call in external input or support where needed

  • Generalist, with a good balance of “people” and “project” skills

  • Can sensitively deliver critical feedback and nudge participants into more impactful directions while leaving them feeling optimistic and motivated

  • High cultural sensitivity (our participants are from all over the world) and ability to flexibly communicate with a wide range of stakeholders (e.g., potential candidates, mentors, funders)

  • Able to analyse and synthesise information from a range of quantitative and qualitative sources (e.g., putting together ideal co-founder pairings on the basis of numerical information from surveys and program project performance ratings plus qualitative information from 1 on 1s)

• Experience / technical skills:

  • Interest in and knowledge about the charity sector and a sense of key factors that make organisations successful

  • Deeply results-focused and impact-minded

  • Some prior experience with interventions and sectors from our key cause areas of global health & development, animal welfare, and policy, or occasional exploratory cause areas (e.g., biosecurity and meta charities)

  • Has some basic familiarity with a range of sources of (especially empirical, quantitative) evidence and can (learn to) both teach and advise on them

Desirable Skills and Experience Include:

• Experience delivering programs in nonprofit or government settings, ideally in LMICs

• Experience in founding or working at early-stage organisations

• Foundational (empirical, nonprofit) research literacy

• Basic quantitative and spreadsheet skills

• Knowledge of Global Health & Development and/or Animal Welfare and/or the EA space and an existing network in one or more of these

WHAT WE OFFER

• A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff

• High levels of intellectual challenge, autonomy, variety, and learning on the job

• An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community

• Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals

• A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density

• Significant opportunities to attend events and conferences to represent AIM, including international travel

BENEFITS

• A flexible working schedule, 30 paid days off per year, and unlimited sick leave

• UK visa sponsorship, if needed, as well as support with moving costs if relocating to London

• An annual costs-covered retreat to bring our whole team together to celebrate our achievements

• A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals 

• Parental, dependents, and compassionate leave schemes

• A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension

• We are open to discussing specific personalised perks or benefits that may enhance your work experience

APPLICATION PROCESS

Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.

Applicants will be asked to complete the following stages:

1. Submitting our general application form (30 minutes to 1 hour),

2. A general test task (2-3 hours) with the top 10 to 30 candidates,

3. An initial interview (15 minutes) with the top 10-20 candidates,

4. A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,

5. A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.

We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.

Job Title: Technical Security Manager
Reporting to: Director of IT and Security
Contract: Six-month fixed term contract
Hours: Full-time
Salary: £60 - £65k FTE depending on experience
Base: Hybrid, home and minimum two days per week in London office 
Job purpose: To operate our information security management system and maintain Mental Health Innovations’ ISO 27001 certification
Closing Date: 8th November 2024, 5pm

Key Responsibilities 

• Building and maintaining excellent relationships with team leads across the organisation to raise awareness of security and work through issues
• Deputising for the Director in security matters as required
• Operation of the ISMS and Data Protection processes
• Managing risk register, preparing for management review meetings
• Developing/maintaining controls and ensuring they are implemented across the organisation
• Refining our security KPIs and maintaining them
• Proposing actions from KPIs, events and incidents and coordinating resultant work
• Working with the Director to track threats and vulnerabilities, evaluate risk levels and progress treatment plans
• Ensuring secure endpoint and cloud posture
• Working with the team to plan consultancy days; e.g. work items requiring deep knowledge of a specific security domain or a technical specialist
• Monitoring our processes and suggesting improvements Proposing and progressing other continuous improvement work
• Feeding into training and awareness programmes and improving security culture
• Preparing for audits and carrying out remediation work
• Working with the Director to create, maintain and manage policies and ensure compliance
• Planning and participating in incident response exercises
• Managing major incidents and conducting post mortems/reviews

Person Specification

Essential

• Experience of risk management
• Working knowledge of security standards and frameworks, particularly ISO 27001
• Knowledge (and preferably experience) of GDPR and DPA 2018
• Experience of incident management
• Excellent knowledge of high level security concepts and best practice
• Excellent documentation skills, including policies and standards
• Knowledge of the following areas (deeper experience of one or more preferred):
• Endpoint security
• Network security
• Cloud security
• Application security
• Identity and access management
• Secure distributed working practices
• Excellent written and verbal communicator
• Ability and desire to learn new tools, skills and consider other perspectives
• Growth mindset. Comfortable performing a wide range of activities, including stretching to new skill/experience areas
• Ability to manage own time, confirm priorities and expectations
• Independent worker who knows when to ask questions
• Comfortable working with the wider team and organisation
• Comfortable dealing with ambiguous situations and objectives

Desirable

• Professional qualifications, such CompTIA+, CISSP, CCSP, ISO 27001 Auditor
  Exposure to ITIL (ITIL Foundation or higher preferred)
• Experience in one or more of the following:
  • Cloud (AWS preferred)
  • Salesforce
  • SSO & federated identities
  • Network security, SASE & VPNs
  • Endpoint security
  • Infrastructure security and best practices
  • Working knowledge of encryption technologies
  • Password management and access control
  • Security training and awareness
  • Secure distributed working practices
  • Securing domains
• Detection and response, with excellent troubleshooting skills
• Working knowledge of one or more of these tools/products:
  • Salesforce
  • JIRA & Confluence
  • Mac/iOS & ChromeOS
  • Windows/Office365
  • Google Workspace
• Creative thinker, but understands the importance of seeing a piece of work through to the end and on time
• Decisive, proactive, knows when to check the boundaries

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.