Community Relationship Manager Jobs
Location: Either in one of our global offices (Bristol or London - UK, Madagascar, Belize, Indonesia, Timor-Leste, Kenya, Senegal) or home-based within countries where Blue Ventures has administrative capacity (Tanzania)
Closing date for applications: 5 November 2024
Contract status: Global post, full time
Start date: As soon as possible
Contract duration: Permanent
Remuneration: Salaries are gross per annum and will be in line with national salary grades and experience; UK: circa £68,405 - £79,205; Belize: circa BZD 105,246 - BZD 136,167; Timor-Leste: circa $43,048 - $63,710; Kenya: circa KES 8,200,933 - KES 12,137,381; Tanzania: circa TZS 137,448,2770 - TZS 203,423,450; Senegal: XOF 38,749,823 - XOF 57,349,738; Indonesia: IDR 819,656,485 - IDR 1,213,091,597 Madagascar: circa MGA 200,388,967 - MGA 361,582,361 (net per annum; only applicable in Madagascar)
Salary Band: A1
We rebuild tropical fisheries with coastal communities
Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally.
Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe.
Summary job description
As the Director of Programme Performance, you will be pivotal in leading a team responsible for the design, implementation, and management of monitoring, evaluation, and learning (MEL) systems. Your leadership will be critical in developing performance indicators and data pipelines that inform organisational and programmatic key results, guide data-driven decision-making, and deliver meaningful impact assessments.
The Director of Programme Performance will ensure the effective development of culturally relevant, community-centric performance indicators and alignment with donor requirements. They will collaborate closely with the Data Science and Technical Knowledge teams to design and refine performance indicators, implement monitoring frameworks, and develop data flows that align with Blue Ventures’ strategic goals.
This role also includes overseeing the integration of community feedback, fostering continuous learning, and ensuring that programmatic data informs adaptive management.
The ideal candidate will be an experienced leader with a strong background in marine conservation, socioeconomics, and MEL systems and experience working with small-scale fishing communities in diverse geographical contexts. This role will report to the Chief Technical Officer.
The client requests no contact from agencies or media sales.
LOCATION - Remote with travel required across the UK
Are you looking for an exciting and rewarding new role in 2024? Apply for the Impact and Evaluation Senior Officer role at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
We are seeking an Impact and Evaluation Senior Officer, working with the Impact and Evaluation Manager, Director of Partnerships and Federation Development and with federation members.The role will be central to the delivery of strategic commitment to work together to record, study, continuously improve and broadcast our collective impact.
It’s an exciting time for the Emmaus Federation as we roll out a new In-Form (salesforce) CRM system and interlinked Monitoring Evaluation and Learning (MEL) Framework.
The role will play a crucial part in implementing, gathering feedback and developing new systems and tools to be utilised by Emmaus communities.
The role will be varied in nature, one day might involve conducting interviews with people experiencing homelessness, then next providing support to a member of staff to improve a communities MEL practice, the following day might involve analysing a data set and writing a briefing paper.
Who are we looking for?
The Impact and Evaluation Senior Officer will play a key role in supporting the Emmaus federation to understand and demonstrates the impact of our work.
The ideal candidate will have strong theoretical and practical evaluation skills coupled with the people skills to make this work accessible to a range of stakeholders.
They will need to be comfortable working as part of a remote team and able to travel to Emmaus communities across the UK to work with staff and companions.
What we offer
· £34,199 pro rata (based on a standard working week of 37.5 hours)
· Working hours: Can be delivered flexibly, Monday – Friday
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 12pm on Wednesday 06 November 2024.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Monday 18 November.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 28 October 2024
Ref 6837
We're looking for a Shop Support Manager in Teddington! This is an exciting new opportunity to work with our brilliant shop team in Teddington on a 12 month fixed term contract, as part of our ongoing plans to grow our Retail teams and deliver inspiring retail spaces across the UK.
We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there!
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Role
As Shop Support Manager, you will provide key operational support on defined areas, working alongside the Shop Manager in Teddington to understand the shop, community, and proposition.
Working closely with the Shop Manager, you'll assist in the delivery of the shop's potential.
You'll play a key role in ensuring operational excellence, helping to embed best practice ways of working and support the Shop Manager in empowering the volunteer team to help drive the shop forward.
The role will also involve the responsibility of day-to-day operations and leadership of the shop to enable the shop's continued success during the Shop Managers absence.
About You
You will be someone with proven retail skills, who understands the importance of teamwork.
You'll bring:
- Retail or charity retail experience
- Excellent customer service skills with the ability to build & maintain positive working relationships with a variety of people.
- A flexible, positive and resilient attitude, able to work at pace in a fast-moving environment.
- Results driven approach with experience of working to targets.
- Experience and confidence using a range of IT platforms including MS Office (Word, Excel, Outlook), as well as systems for the management of other areas (e.g. reporting, volunteer management).
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The Alan Turing Institute
Named in honour of Alan Turing, the Institute is a place for inspiring, exciting work and we need passionate, sharp, and innovative people who want to use their skills to contribute to our mission to make great leaps in data science and AI research to change the world for the better.
BACKGROUND
The Communications Manager (Strategy) works as a vital part of the Communications and Engagement directorate, reporting into the Senior External Communications Manager. This role looks to provide strategic communication and planning expertise particularly in support of the Institute’s science and innovation priorities and other strategic goals.
We are seeking a candidate with excellent written & oral communication skills and demonstrable experience of collaborating with peers & technical experts to create engaging, insight driven communication strategies. You should have strong knowledge of current communication industry trends and digital communications techniques to achieve successful engagement activities which you will measure the success of with solid data analysis skills. The ideal candidate will be comfortable with liaising and influencing a diverse range of stakeholders and be able to work flexibly whilst managing a varied workload to tight deadlines.
DUTIES AND AREAS OF RESPONSIBILITY
- Building trusted relationships with scientists and experts at all levels of seniority to understand their needs and objectives, then devising ways that effective communication activity can help them deliver
- Leading, overseeing, producing or contributing to the creation of communication and engagement plans to support the Turing’s priority science and innovation programmes such as environment and sustainability, health, defence and security, alongside our AI and data science skills agenda
- Leading the directorate’s planning and horizon scanning activity, ensuring the wider team and Turing leadership are aware of forthcoming announcements, projects, campaigns and external opportunities
- Leading the directorate’s monitoring and evaluation activity, such as creating and updating quarterly dashboards working with colleagues across the directorate
- Building and maintaining relationships with Turing colleagues and staff at partner organisations who can help inform our planning and horizon scanning efforts
- Monitoring the delivery of communication plans, working across the directorate and our research programmes to ensure effective and timely delivery
- Acting as an advocate for/expert in strategic communications
- Managing and delivering communication activity in support of our plans.
PERSON SPECIFICATION
- Demonstrable experience of working in a communications or marketing environment in the private or public sector
- Experience of creating and delivering insight driven communications plans, including measuring the success of the activity
- Experience of working with experts, such as researchers, scientists or other specialist colleagues, to understand their objectives and devising where communication and engagement activity can help them
- Knowledge of current communication industry trends such as knowledge of the media landscape and modern digital communication techniques
- Good networking, influencing and interpersonal skills with the ability to advise and support a wide range of colleagues including senior leaders and researchers
- Ability to lead and motivate colleagues through formal line management and carry out performance related reviews, providing feedback and further development
Please see our portal for a full breakdown of the Job Description.
TERMS AND CONDITIONS
This full-time post is offered on a fixed term basis for 12 months (with the possibility of extension), at an annual salary of £53,021 plus excellent benefits, including flexible working and family friendly policies.
APPLICATION PROCEDURE
Please see our jobs portal for full details on how to apply.
EQUALITY DIVERSITY AND INCLUSION
The Alan Turing Institute is committed to creating an environment where diversity is valued and everyone is treated fairly.In accordance with the Equality Act, we welcome applications from anyone who meets the specific criteria of the post regardless of age, disability, ethnicity, gender reassignment, marital or civil partnership status, pregnancy and maternity, religion or belief, sex and sexual orientation.
Reasonable adjustments to the interview process will be made for any candidates with a disability.
The client requests no contact from agencies or media sales.
As Content Manager, you will be responsible for implementing and iterating the content framework. The framework describes the what, why, and how of producing high-quality, effective content at Battersea:
- What: Defining content pillars and content types that the content team works on.
- Why: Ensuring that all content the team produces supports Battersea’s overall marketing strategy and organisational strategy.
- How: Upholding an efficient process for content production and effective collaboration with stakeholders.
Collaboration is essential within this role. You’ll need to work closely with senior stakeholders and channel owners across the Brand team, Digital team, Communications, Insight and Impact and the wider organisation.
Strong communication, interpersonal and consultative skills, and the proven ability to build relationships are vital to aid the smooth delivery of strategic projects and to drive to do things more effectively and efficiently through buy-in.
You’ll be adept at using data to inform content strategy and content approach exploring the ‘why’ across user needs. This includes leveraging insights, conducting content evaluations, and performing your own desktop research to bring our work to life, as we continue to develop our audience building and evaluation frameworks.
You’ll be supporting a dynamic Content team, giving guidance, coaching and fostering a culture of creativity and strategic direction, so they can deliver the right content, to the right audience at the right time which inspires connection to our cause and engagement with our brand.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our Hybrid Working Policy:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 3rd November 2024
Interview date(s): 7th November 2024 (1st round); 14th November 2024 (2nd round)
Start date: ASAP
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Background
Brixton House is an award-winning modern arts venue in the heart of Brixton. An inspired vision to build a cultural hub centred on the legacy of the former Ovalhouse Theatre, our new multi-arts venue, with a particular focus on theatre, tells stories from underheard voices and communities that represent our home in the heart of Brixton.
Our arts programme reflects the rich and authentic storytelling of local and international diverse communities and champions innovative and creative entrepreneurial perspectives.
Our mission is to empower our undervalued, unheard, and excluded communities through our creative and cultural spaces.
We live by our values, and they are at the core of everything we do:
Enterprising
We are a strong creative enterprise providing security and stability for creative freedom to be realised.
Welcoming
We will remain connected to our communities and treat everyone with kindness and respect; Brixton House is their home from home
Nurturing
We foster a caring and compassionate environment that inspires to be and give their best.
Radical
We encourage people to be authentic, affirm their rights, be critical, bold, resolute and determined.
Celebratory
We embody a spirit of hope.
Collaborative
We will establish an integrated hub of creative spaces, performances, training, business ventures, and jobs for the local community and beyond.
We here at Brixton House believe in the power of stories and how it can transform and enrich our lives through the magic of theatre.
Our aim is to encourage children, young people, young adults, adults, our elders, families, artists, and communities to engage, create, learn, experiment, play and be the future storytellers.
PURPOSE OF THE ROLE
Brixton House is looking for an experienced, committed and highly organised Fundraising Manager. The post holder will have a central role in working with the Head of Development to secure grants from mainly trusts and foundations but will also work across other Departments to steward relationships with individual donors, support innovative digital fundraising campaigns, and assist in the delivery of targeted fundraising events.
The Development team is responsible for achieving a minimum voluntary income fundraising target of £300k, increasing over the next 2 years to £550k. Achieving these targets is central to Brixton House realising the creative ambition of our productions and performances, and to delivering our creative engagement programme in the wider community, with a particular focus on the London Borough of Lambeth.
The Fundraising Manager will report to the Head of Development and work collaboratively with colleagues and internal stakeholders across Departments to ensure there is a good fit between fundraising prospects and our programmes, and that our fundraising outputs are aligned with the vision, mission, and values of Brixton House.
This job would be ideal for applicants with successful fundraising experience looking to progress their fundraising careers by stepping up into a fundraising manager role.
KEY RESPONSIBILITIES
Income Generation
- Working with the Head of Development to implement the Income Generation Strategy to diversify our funding, including developing and managing a pipeline of Trusts & Foundations, competitor analysis and prospect development to achieve ambitious fundraising targets.
- Drafting and completing high quality funding applications and compelling funding proposals, including strong narrative storytelling, detailed budgets and comprehensive spending plans.
- Managing relationships with grant makers, writing grant reports, ensuring that deadlines are met and that the work accurately reflects our commitment to the grant makers requirements.
- Ongoing donor relationship management, acknowledging contributions, providing written updates on projects, programme delivery, and effective stewardship to encourage repeat giving.
- Managing and responding to supporter enquiries promptly, providing them with the best experience possible to maximise fundraising opportunities, and maintaining excellent up-to-date and timely records of all fundraising activities.
- Ensuring that all fundraising activity and donor stewardship and engagement is compliant with the Fundraising Regulators Code of Practice.
- Working closely with colleagues in other Departments to gather case studies and insights which demonstrate the impact of our work.
- Working collaboratively with the Head of Development and colleagues in Productions and Programming, Creative Engagement, and Marketing and Communications to actively support opportunities for income generation including corporate funding, individual giving, partnerships, trading activities, sponsorship, contracts and community fundraising.
Data & Impact Reporting
- Extract and interpret data from our CRM system Spektrix, and other external data sources to gather and process information which strengthens the case for support, and which enhances the quality of funding applications and funding reports.
- Working closely with colleagues in other Departments to ensure our CRM system and processes collect the accurate data required to meet funder requirements.
- Working closely with colleagues in other Departments to assist in the monitoring and evaluation of funded projects, and other activities which enhance the content and quality of reports for funders, trustees, and other key stakeholders.
- Analysing and presenting data and key findings to internal and external stakeholders through clear, concise and high quality reports and presentations.
General Requirements
- Provide assistance and support to the Head of Development to ensure that fundraising targets are achieved, and the objectives of the Income Generation Strategy are fully met.
- Ensure full compliance with organisational Policies and Procedures including but not limited to, Financial Procedures, Safeguarding Policy and Procedures, Equal Opportunities, Health & Safety and Data Protection.
- Help to maintain a positive working environment, delivering high quality customer service, keeping the vision, mission, and values of Brixton House at the heart of everything you do.
- Contribute to team meetings, develop and share best practice, and work collaboratively across the organization to build good working relationships, and provide ad-hoc support to other Departmental teams and members of staff where necessary.
- Take responsibility for your own self-development, identifying learning opportunities, and be willing to attend relevant training to help you grow in the role.
- Carry out any other duties commensurate with the post, and as agreed with the Head of Development, in a manner which actively supports and promotes the fundraising aims and objectives of Brixton House.
PERSON SPECIFICATION
ESSENTIAL
The post holder should be able to demonstrate that they have skills and experience in the following areas:
Knowledge & Experience
- Proven experience of working for a charity and a clear understanding of the processes involved in securing funding through grants and donations and achieving fundraising targets.
- Demonstrable experience of writing successful grant applications and funding proposals.
- Experience of identifying sources of funding and working with colleagues to match funding opportunities to organizational projects and programmes.
- Strong understanding of the funding landscape and trends in the charity sector.
- Working knowledge and familiarity with data collection and analysis to support the development of funding applications and reports.
- A high level of computer literacy, and experience of using a range of IT applications, including MS Word, PowerPoint, Microsoft Excel, and Outlook.
- Proficiency in using databases and CRM systems.
Skills & Abilities
- Excellent writing and communication skills, with the ability to craft compelling fundraising narratives.
- Analytical skills alongside the ability to process and transform information and data into clear and impactful summaries, reports and presentations.
- Strong research skills with the ability to identify funding prospects which lead to viable funding opportunities.
- High level of numeracy and budgeting skills alongside problem-solving skills to ensure budgets achieve fundraising targets which meet the needs of the organization.
- Excellent organizational and time management skills, with the ability to remain calm in a fast moving environment and efficiently manage your own workload.
- Well-developed interpersonal skills and the ability to build and steward effective relationships with funders, customers, and other key stakeholders.
Personal Qualities
- Proactive, self-motivated, with a ‘can do’ attitude, and comfortable with working to achieve key objectives within a performance management framework.
- Detail-oriented and committed to achieving a high level of accuracy and quality in your day to day work.
- A team player, able to develop and maintain collaborative and productive working relationships with colleagues.
- Willingness to work flexibly in response to funding opportunities and to meet deadlines.
- Commitment to the vision mission and values of Brixton House.
DESIRABLE
- Experience of working for an arts based charity in a community setting, especially in the area of productions, programming, and creative engagement.
- Track record of fundraising for an arts based charity and awareness of the fundraising landscape for arts and culture organizations.
- Ability and willingness to work occasional evenings and weekends as required for which TOIL can be taken.
Brixton House is committed to actively celebrating the wealth of diversity in our society on our staff team. We are actively engaged in representation, inclusion, and anti-racism planning. Our organisation is pursuing evolving structures to promote more collaboration and an inclusive venue, attracting a proudly diverse pool of talented people from the global majority. We value enriching our artists, community and workforce with multiple perspectives and therefore encourage applicants from all intersections of our society.
We value the equality of opportunity and will be inspired by applicants from candidates currently underrepresented across the arts workforce, particularly anyone who understands the experiences of discrimination or racism. We strive to treat all job applications equally, and we may use positive action, in cases where candidates are equally qualified.
REVIEW ARRANGEMENTS
This job description cannot be all encompassing. It is inevitable over time that the emphasis of the role will change, without changing the general character of the job or the level of duties and responsibilities entailed. Consequently, this information will be periodically reviewed, revised, and updated in consultation with the post holder to reflect appropriate changes.
How to Apply
Please note that applications can only be considered if they are submitted through this Online Recruitment System, and returned by the closing date. The closing date for this position is Wednesday, the 23rd October 2024 at 12 pm midday.
During the application process, we will ask you to:
1. Upload a current CV detailing a maximum of 10 years of work history, if applicable.
2. Upload a personal statement (cover letter) detailing your suitability for the role, referring to all points in the person specification and job description (1000 words max).
Should you have any access requirements in applying for this role please email them
PLEASE NOTE
THE SUCCESSFUL APPLICANT WILL BE SUBJECT TO A CRIMINAL RECORD CHECK FROM THE DISCLOSURE AND BARRING SERVICE (DBS) BEFORE THE APPOINTMENT IS CONFIRMED. THIS WILL INCLUDE DETAILS OF CAUTIONS, REPRIMANDS OR FINAL WARNINGS, AS WELL AS CONVICTIONS SPENT OR UNSPENT. ONLY RELEVANT CONVICTIONS AND OTHER INFORMATION WILL BE TAKEN INTO ACCOUNT.
Basic Terms & Conditions
Place of work will be Brixton House, 385 Coldharbour Lane, Brixton, London SW9 8GL.
Benefits
Brixton House operates an auto-enrolment pension scheme. The company will contribute up to 4% if matched by the employee. 22 days holiday per year pro rata, rising by one day per year up to a maximum of 25, in addition to public and bank holidays and TOIL.
Brixton House also offers all employees access to an Employee Assistance Programme.
REF-217 269
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full Time (37.5 hrs)
Overview
We are looking for an experienced and inspirational Charity Manager who will help build upon the 25 years of work Dressability has completed in the local community, altering and adapting clothing for people of all ages with learning and physical disabilities, and those with limited dexterity.
The Charity Manager will report directly to the Board of Trustees, and involve all aspects of running a successful charity. The successful candidate will share our passion for ensuring that people with disabilities and limited dexterity are able to dress independently wearing clothing of their choice.
Key elements of the Charity Manager role include strategy and business management, proven fundraising ability, staff and volunteer management, delivering quality services, and managing resources. Ambassadorial skills are key because the Charity Manager will be required to develop and maintain relationships with clients from a broad range of backgrounds, as well as health care professionals, businesses, suppliers and funders. As a small charity, we know that our people are critical to our success, so the ability to inspire and motivate others is essential.
Dressability is at a key point in its journey, and the Charity Manager will have an opportunity to build on our success and shape the future.
If you’re passionate about making a difference for those with disabilities, have previous charity experience, and feel you have the right skills for our Charity, then please get in touch.
Key Responsibilities
BUSINESS MANAGEMENT
- Working with the Board of Trustees to develop, co-ordinate, and action the Charity’s strategy and business plan. Setting objectives and managing the challenges and conflicting priorities to ensure the viable running of the services we provide
- Ensure the Charity operates in accordance with the Charity Governance Code, its policies and procedures as well as best practices in order to fulfil all legal, statutory and regulatory responsibilities
- Submitting accurate updates, annual returns and other necessary documents to the Charity Commission and Companies House
- Provide regular reports to the Board of Trustees, detailing operational performance, fundraising outcomes, and strategic initiatives
FUNDRAISING AND BUDGET MANAGEMENT
- Develop and execute fundraising strategies to support the organisation’s mission and growth objectives in conjunction with the Grants & Trusts Fundraiser
- Research, prepare and submit funding applications
- Source diverse income streams and funding to ensure long-term financial stability
- Handle the day-to-day finances of the organisation, managing bank accounts and investments and liaising with accountants and auditors
- Monitoring our income and expenditure against targets as laid out in the business plan
- Work with the Board of Trustees to set annual budgets and monitor spending
- Give external presentations showcasing Dressability’s work
OFFICE MANAGEMENT
- Day-to-day management of all paid employees and volunteers, ensuring efficient operations and high-quality service delivery
- Motivate and inspire staff and volunteers evaluating new projects and ways of working
- Main Office Manager and point of contact for employees, volunteers, trustees, visitors and those sharing the premises with Dressability
- Provide line management to the team, including monitoring standards, performance, the prioritisation of workloads, and conducting meetings with staff and volunteers as necessary
- Manage the recruitment of new employees, as well as securing a broad base of volunteers from the local community
- Manage health and safety on the premises as well as adherence to all policies and procedures
- Co-ordinate on-site events, including campaigns, meetings, press briefings, hosting visitors etc
- Liaise with the landlord for issues related to the shared premises
DELIVERING SERVICE QUALITY
- Develop standards and maintain the quality of the services Dressability provides
- Regularly monitor and evaluate the service to ensure quality and technical standards are met
- Establish new services for clients where appropriate such as outreach projects and access to services in clinical settings
- First point of contact for clients and team members when issues arise
Requirements
- Proven experience in day-to-day management of a diverse workforce, including both paid employees and volunteers, with strong leadership and team-building skills
- Demonstrated success in fundraising, with the ability to develop and implement effective fundraising campaigns and initiatives
- Exceptional communication and interpersonal skills, capable of motivating and inspiring both internal and external stakeholders
- Passion for our mission to ensure our clients with disabilities and the elderly are able to dress independently wearing clothing of their choice. Making a positive impact with our community projects
- Full, clean driving licence and access to own vehicle
- Some knowledge of sewing/dressmaking in order to provide guidance to the team
- Ability to multitask and prioritise the work of yourself and others
- To approach tasks with flexibility, with the ability to adapt to changing dynamics
- Able to sponsor and promote Dressability’s aims and objectives to the community through events, campaigns, online promotions, social media, and traditional news media
Apply
If you possess the required skills and are eager to join our small dynamic team at Dressability, please submit your CV and covering letter detailing your relevant experience and qualifications.
We look forward to reviewing your application and welcoming a passionate and dedicated Charity Manager to our team.
The client requests no contact from agencies or media sales.
About the role
It has never been a better time to join our dynamic Community Fundraising Team who are dedicated to providing support and advice to thousands of individuals, groups, local businesses to fundraise and take part in events.
Parkinson's UK has recently made a huge investment to help us deliver our strategy for our community. Our strategic aims are focused on improving access to health and care; improving our community offer and continuing with our groundbreaking research. As a result of our investment new Community Fundraiser positions have been created to support the growing numbers of supporters, groups and local business opportunities.
As a Community Fundraiser, with expert relationship building skills, you’ll be responsible for engaging with current and potential new supporters within this area to generate leads to raise funds for the charity.
We are delighted to be offering a full time role in the East & Highlands of Scotland
This position is home based and you will be required to travel across the East of Scotland and the Highlands.
What you’ll do:
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Develop and deliver ambitious local fundraising plans and budgets to maximise local support, provide exceptional stewardship and achieve financial targets in line with the community fundraising strategy.
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Actively support, motivate and manage a portfolio of individual supporters to fundraise for Parkinson’s UK, ensuring opportunities realise their full potential and key supporters are retained.
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Lead on the development and delivery of a portfolio of fundraising activities such as local delivery of the Walk for Parkinson’s event series.
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Lead in developing all streams of local fundraising in allocated areas, including community support, local corporate activity and collaborating with central teams.
What you’ll bring:
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Demonstrable experience of general fundraising principles and at least two of the following fundraising disciplines: community, events, corporate and major donors.
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Experience of setting and effectively managing budgets to achieve agreed targets.
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The ability to identify and maximise on opportunities to grow and develop income.
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Experience of project work and building strong relationships internally that promote a one team ethos.
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Experience of networking and finding new opportunities to pursue to grow a strong pipeline of income and supporters for year on year growth.
Interviews for this role will be held w/c 11 November.
This is a role with an opportunity to make a real impact!
The successful candidate will be required to:
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provide their own broadband service with a minimum download speed of 2Mb
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have a confidential space in which to work
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travel around the region regularly without reliance on public transport
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Due to the scope of the role an enhanced Disclosure and Barring Service (DBS) check will be required. If you don’t have a current DBS check, you will be required to apply for one; refusal to do so will result in the offer being withdrawn
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Position: Policy Manager (Health and Care)
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £43,342 per annum plus excellent benefits
Salary Band and Job Family: Band 3*, Profession/Technical
*you will start at our entry point salary of £43,342 per annum, increasing to £46,051 after 6 months service and satisfactory performance and to £48,760 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’re looking for an experienced policy professional to join our Policy and Evidence team to lead our impactful health and care policy activity. You’ll lead a high-performing team operating at the heart of a friendly and supportive directorate with an excellent track record of influencing policy change. Working across a large and varied portfolio, you’ll take the lead in developing and leading our policy positions, campaigns and influencing programmes.
We have strong relationships across the charity, clinical, and governmental sectors. You’ll have the opportunity to collaborate closely with external partners as a thought leader on major issues like access to treatments and neurology services, mental health, community rehabilitation, and support for carers.
You’ll have a central leadership role across the team in ensuring that our policy work is built around strong evidence, informed by and developed with people living with MS, and drives impactful change.
Closing date for applications: 9:00 on Wednesday 30 October
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
As Supporter Care Manager you will play a key role in Viva’s Fundraising & Engagement team, building relationships with and providing exceptional supporter care to our donors – including individuals, churches and community groups. Your high level of organisation, strong administrative skills and love of engaging with a variety of people will ensure that Viva’s supporters have an excellent and personalised experience of Viva. Through all this you will play a vital role in making it possible for Viva to achieve its goal of enabling more children to live life in all its fullness.
Your responsibilities will include:
· Supporter communication: engaging with donors by email, letters, phone or in person.
· Supporter care administration: ensuring accuracy in reporting and recording donations.
· Supporter engagement: coordinating supporter events (e.g. our monthly prayer Zoom meeting), representing Viva at church services and managing our presence at events.
· Fundraising & Engagement team support: supporting team communication and the Director for Fundraising & Engagement in team administration.
Operations and office support: ensuring Viva’s UK office runs smoothly.
This role will suit you if you:
- enjoy engaging with supporters and building relationships
- are highly organised, thrive on accuracy and have a keen eye for detail
- are quick to learn and engage with systems and data
- would love to join a welcoming, creative, supportive and international team
This is a full- or part-time role for Viva, located at our Oxford office in the UK with the option to also work at home. Some working time will be needed in the office on a weekly basis, but the exact split of office/home working time can be decided in conversation between the successful candidate and line manager.
Take a look at the full job description and person specification in the information pack and, if this is you, then apply today to be part of this incredible work, making a real and lasting difference for children.
To apply, please submit your CV and a covering letter of no more than 2 pages explaining why you are applying for the role and how you are suitable for it. The person specification on pages 5 and 6 in the information pack will help you in this.
Please do let us know if you need any assistance or adjustments made as you apply for this role, and we would be happy to help.
The closing date will be midnight on Sunday 3 November 2024 and interviews will be held in Oxford on Wednesday 13 November 2024.
Life in all its fullness! That's what we want for children everywhere.
The client requests no contact from agencies or media sales.
We do appreciate that fundraising across radio is very niche and so are welcoming applications from candidates who have fundraising experience which has crossed over into media. Perhaps running large campaigns which have involved media interviews, PR projects etc.
We believe your skills in this areas are transferable to a radio environment and so are keen to hear from you as we recruit for this role.
Job Title Radio Fundraising Manager
Salary £35,000 per annum - £40,000 per annum depending on skills and experience
Location London Office with some working from home
Hours of work Full-time 35 hours per week
Reporting to Head of Fundraising
Premier, Europe’s largest Christian Media organisation, is seeking a Radio Fundraising Manager to play a vital role in supporting our mission to connect people with God through media. You will lead all on-air fundraising efforts, including the Charity of the Year appeal, working closely with content teams and external consultants to creatively engage our audience. You’ll manage appeal resources, coach presenters, and ensure compelling messaging across all platforms. By supporting Premier’s on-air fundraising, you directly contribute to Premier’s ability to help listeners deepen their Christian faith through media.
If you’re an experienced fundraiser with a media background, or if you’re an experienced radio promotions manager with a talent for fundraising, this role could be for you!
Role Overview
- You will be responsible for the operational delivery of on-air fundraising appeals, including briefing documents, promotional materials, and donation incentives.
- You will review and implement the use of impact audio from on-air appeals, coach presenters during appeals, and manage the On-Air Testimony Producer who secures live donor calls.
- You will be a key contributor to Premier’s on-air fundraising programme, overseeing monthly on-air fundraising messaging, script writing, production, and traffic scheduling.
- You will contribute ideas for capturing audience data and oversee the execution of on-air data capture campaigns.
- The role requires liaising with internal departments and external stakeholders to ensure successful delivery of fundraising appeals, compliance with Ofcom regulations, and maintaining Premier's commitment to quality and equality.
Why Join Premier?
- We offer competitive salary
- Additional leave on your birthday
- Extra annual leave in addition to statutory
- Competitive sickness absence pay scheme
- Life Assurance scheme
- Employee Assistance with online GP scheme
- Working from home equipment allowance
- Eye care scheme
- Enhanced Maternity/Paternity pay
In addition to competitive pay and benefits, Premier offers:
- Great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually.
- Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide.
- Dynamic team culture with supportive, creative, and passionate team that values innovation and collaboration.
Please note that the nature and/or context of the role mean that an occupational requirement applies for the postholder to be Christian.
Ready to make a lasting Impact? Apply now!
Premier exists to help people encounter God through media.
The client requests no contact from agencies or media sales.
Location: Oxfordshire
Salary: £55,000 (£2,500 car allowance)
Hours: 35
Department: Service Delivery
Job Type: Full time
Contract Type: Permanent
RABI is the charity at the heart of farming, providing expert mental health and wellbeing support, as well as financial, emotional and practical help to farming people in England, Wales and Northern Ireland.
Key Purpose of the role:
This is a dual-purpose role with a major component being the organisational Designated Safeguarding Lead with primary responsibility for driving good practice and ensuring upskilling of staff, trustees, and volunteers to assess risk, identify, and report concerns. The DSL lead is also responsible for supporting the embedding of a safeguarding culture and development of all processes needed to support best practice throughout the organisation and associated external activities.
The other component is that of Senior SD Manager, a position with the day-to-day responsibility for ensuring the efficiencies, and responsive running of the service delivery team. The post holder will provide oversight to ensure the team are motivated, driven, appropriately supported and have all the tools and skills needed to execute their roles effectively.
The Senior Manager will also oversee the development, management and continuous improvement of all SD systems, processes, and procedures needed to ensure all existing and new support services run smoothly. The post holder will ensure SD is compliant in all areas, including those services provided by Third Party Partners, and be the CRM subject matter expert ensuring that new systems provide the data and information required and that it is analysed and communicated out internally to the Head of Service Delivery, plus other relevant Heads of Department, and externally as needed and in a timely manner.
The Senior Manager will have proven leadership skills and a passion for developing and supporting talent within the team. The post holder will work closely with the Head of Service Delivery to develop creative and robust long-term strategy and associated short term action plans, supporting execution of those plans by ensuring budgets, KPIs and organisational objectives are met. The Senior Manager will have a track record of delivering results whilst promoting a positive working environment both intra and inter departmentally – success of the post relies on this.
Key Relationships:
Internal: Director of Services, Director of Finance and Operations, Service Delivery Team; Fundraising Team; Business Development Team, Finance Team and Volunteering Team.
External: External service providers, partners, statutory health & social care services.
Key Responsibilities:
- RABI’s subject matter expert leading on developing and establishing the organisation’s approach to safeguarding and embedding best practice, policies and procedures within all areas of the organisation and volunteers.
- Ensure CPD around safeguarding is maintained across the organisation and volunteers that includes understanding of assessing risk, identifying and reporting safeguarding concerns.
- Oversee the safeguarding and case management system and audit process necessary to ensure best practice.
- Be the point of contact for any safeguarding escalation.
- Be the central point of contact for internal and external individuals and agencies regarding Safeguarding.
- Act as RABI’s Designated Safeguarding Lead reporting directly to Head of Service Delivery, Director of Services and Committee.
- Provide clear, supportive and developmental line management to all line reports.
- Supervise progress on the implementation of CRM systems and processes.
- Ensure lessons learned and best practices are incorporated into existing and new service design.
- Be the Subject Matter Expert for Service Delivery in the CRM systems design and delivery.
- Oversee Third Party Partners to ensure deliverables and quality of service of SLAs are met.
- Act as the point of escalation for any service-related issue from SD team or Third Parties and refer onto Head of Services as and when needed.
- Produce regular reporting so that Head of Services and Director of Services has insight into service performance and trends.
- Maintain thoughtful, productive and supportive relationships with colleagues, respecting, reflecting and fostering our mission and core values at all times.
- Represent the organisation at external meetings or conferences related to safeguarding and SD.
- Be an ambassador for Service Delivery internally within RABI and with external organisations.
- Contribute to the strategic and operational growth of the charity, participating and collaborating with colleagues across the charity.
- Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.
- Undertake any other responsibilities commensurate with the post which management representatives may require.
Person Specification:
Essential
- Experience of leading on Safeguarding and Prevent and the role of the DSL
- Understand role and responsibilities of statutory agencies
- Ability to recognise and define poor practice and abuse, including thresholds of abuse
- Awareness of contextual safeguarding and current affairs that impact the welfare of children, young people and adults at risk, and ability to quickly recognise and respond to emerging issues relevant to rural communities
- Review to ensure safer recruitment, and an understanding of its importance in preventing abuse within the context of RABI operations
- Understand how to recognise and respond to allegations of abuse
- Experience of oversight of rigorous impact evaluations within a third sector (or similar) organisation operating nationally
- Experience of overseeing the rolling out and embedding of new systems, processes and procedures to remote workers and partner organisations
- Excellent mentoring and management skills
- Excellent systems-based thinker with experience of writing impact focused reports for senior management
- Experience of engaging, influencing and sharing best practise with external partners and internal stakeholders
- Excellent communication skills
- Flexible, resilient and solution focussed
- Excellent IT software skills and adapt to new systems and processes
- Full driving licence - Ability to travel across the UK
Desirable
- With 5 – 10 years management experience, including management of a remote and or multidisciplinary team
- Farming background or knowledge of the farming community
- Excellent knowledge of current sector trends in relation service provision in the context of the UK third sector
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justi?able. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, quali?cations and abilities.
REF-217111
This is an exciting opportunity to join an organisation providing access to the river Thames for people of all ages, including those with a special need, disability or mental health condition. The River Thames Boat Project offer therapeutic cruises and deliver fun and dynamic educational and learning activities on the river Thames.
The charity was formed in 1988 and registered in 1989 and has shown that enjoying and learning about the river on board their specially adapted and wheelchair-accessible boats, is an exceptional experience. It brings relaxation, health and personal development benefits unique to the river setting, as shown by their many returning clients who rebook year after year. Their boats are moored at Kingston-upon-Thames, and they operate along the river between Windsor and Putney.
The River Thames Boat Project are now looking for a Fundraising Manager to raise the funds to enable them to run cruises and education days on the Thames.
As Fundraising Manager, you will be responsible for growing the charitable income across all streams (grants, foundations, corporate sponsors), maximising members program, establishing a sound data base for fundraising and establishing a volunteer fundraising committee. You will develop and execute a fundraising plan and develop strong relationships with prospective and existing funders. You will research potential trust and foundation funders, write compelling bids and ensure effective reporting and stewardship. You will also be responsible marketing the charity to prospective clients through mailings, social media and other routes.
To be considered for this role, you will need:
- Proven experience in raising income for small to medium size charities from multiple sources with a specific focus on trusts and foundations
- Self - motivated and pro-active with great interpersonal skills to work with staff members, volunteers, trustees, and external funders from individual to corporate donors.
- Proven ability to research funders, write compelling bids and manage relationships with funders
If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill on [email protected] or call him on 020 7820 7332.
Salary: £38,000 - £40,000 (FTE)
Permanent, Part-time (3 days per week)
Location: Teddington with hybrid working
Deadline - Applications are being reviewed on a rolling basis, so please send your CV and Cover Letter to Dominic ASAP.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who We Are
At HTB and its related entities, our vision is to play our part in the evangelisation of the nations, the revitalisation of the church and the transformation of society. Each member of our team plays a vital role in making our vision a reality. As a Christian organisation our faith is an integral part of our working culture.
The key purpose of this role is to develop and grow our income from Corporate Partnerships, Charitable Trusts and Foundations along with Individual Givers and Statutory Contracts. Working across both Love Your Neighbour and the Revitalise Trust to meet or exceed targets through exceptional research, events, networking, proposals and report writing. Collaborating with the wider team to contribute your skills to ensure the wider team targets are delivered successfully.
Key Responsibilities
• To deliver your fundraising target through the oversight and significant growth of your caseload of supporters. Using research, networking and your existing contacts to onboard new partners and create a 3 year pipeline of prospects enabling our income and support to underpin the organisation’s vision and mission.
• Deliver exceptional proposals, reports, engagement opportunities and updates in a timely manner using your knowledge and experience to champion our donor needs, develop effective comms to your accounts and work collaboratively with the wider team to ensure the impact data, engagement opportunities, policies and stories are presented to win and renew funding, measured against financial targets, renewal % and average gift levels.
• Develop the customer experience for your caseload to world class standard. Review and enhance existing processes, engagement tools and materials to ensure they are contributing towards strong and sustained relationships with supporters. Ensure gifts and donor relationship information is accurately recorded, processed, thanked and reported on in a timely and confidential fashion using Raisers Edge and developing a strong relationship with the Giving Team and other internal stakeholders.
• Communicate effectively and accurately with other entity Fundraising Teams. Support and collaborate with wider fundraising opportunities and to attend all relevant fundraising team meetings to have a rounded understanding of what we are trying to achieve in our fundraising across the group.
• Responsible for keeping updated on relevant fundraising and volunteering best practice, regulations and opportunities. Ensuring you undertake the training offered to you, proactively seek out learning opportunities within the third sector and Christian or Corporate philanthropy networks.
• Other ad hoc projects as they arise. Including but not limited to working with our network to facilitate partnership opportunities with Churches and LYN Hubs, being willing to support with advice for developing their local fundraising. Attending and supporting donor events, ongoing research and improving team and wider working practices.
The Right Candidate
• A 3 year track record of demonstrable growth in income against targets.
• Experience of identifying and developing funding partnerships using research, networking and delivering timely proposals for funding and engagement with a high conversion rate.
• Able to accept responsibility for personal targets and demonstrate ability to contribute to wider team KPIs.
• Excellent verbal and written communication skills.
• Ability to create effective communication for both Christian and secular audiences.
• A good working knowledge of MS Office and CRM Databases.
• Organised with an ability to prioritise and work effectively with multiple deadlines and projects.
The Working Environment
We have a purposeful working environment where we strive for excellence in everything we do. Our workplace culture is shaped by our values which are AUGHT. They are Audacity, Unity, Generosity, Humility and Tenacity. We respect and value our colleagues, encourage and affirm often, challenge when necessary, supporting always. It is an inspiring and energising place to work where innovation and creativity is encouraged alongside passion and discipline. The staff community is warm and engaging, with lifelong friendships being built.
The client requests no contact from agencies or media sales.
The Opportunity
We are seeking a motivated and highly organised national Quality Manager to join our expanding team. This is a new role that will lead on the quality assurance of IPS Grow delivery, responsible for implementing a robust quality management system and measuring our work against agreed standards. This includes quality assuring resources for the IPS Grow team and the IPS community, streamlining internal processes, and ensuring consistency of IPS Grow delivery across regions.
This is a national role that will work closely with the Head of Delivery and wider IPS Grow senior team, with a mix of remote and in person working from our London office.
The Team
IPS Grow is a national programme designed to support the expanison of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is led by Social Finance in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).
Responsibilities
1. Oversee internal and external quality across IPS Grow delivery
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Implement policies and processes that align fidelity reviews with international best practice.
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Oversee the IPS Grow Quality Mark, ensuring accurate and consistent application.
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Establish systems for monitoring delivery against KPIs and contract requirements.
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Maximise our focus on race equity across internal operations and external delivery.
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Identify and implement quality improvements based on internal and external stakeholder feedback.
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Work with the Workforce Manager to quality assure training materials for the IPS workforce.
2. Facilitate learning and development of IPS Grow delivery staff
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Drive high-quality recruitment and onboarding processes.
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Collaborate with Regional Managers to implement competency frameworks, performance plans, and a training programme that supports professional development.
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Embed staff development and reflective practice across team processes such as team meetings and staff 1:1s.
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Monitor and evaluate effectiveness of L&D initiatives and make necessary improvements.
3. Streamline knowledge management
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Implement a robust system for version control and documentation procedures.
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Ensure a comprehensive range of high-quality resources is available for IPS services.
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Embed a race equity lens across new and existing resources.
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Work with key stakeholders to coproduce resources and ensure content is accessible and reflective of the communities IPS services work with.
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Work with senior colleagues to develop and maintain an internal knowledge management hub for delivery staff, ensuring all resources are up to date and relevant.
4. Communication and collaboration:
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Work closely with the Head of Delivery, Regional Managers and other senior leadership staff to share best practices and coordinate efforts across regions.
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Build and maintain strong relationships with local and national stakeholders; attend and contribute to stakeholder meetings, sharing insights and updates on quality development initiatives.
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Contribute to internal and external communications, including newsletters, reports, and presentations.
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Support the implementation of data collection and analysis processes to ensure high-quality standards and drive continuous improvement across IPS Grow services.
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Collaborate with the Data Manager to ensure data accuracy and integrity, leveraging insights to enhance service delivery and operational efficiency.
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Continuously refine practice and skill by engaging with IPS experts and other stakeholders in the UK and internationally to bring the best and most up-to-date understanding of “what works” to programme delivery.
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Influence the strategy by working with the senior team to shape our strategy and roadmap for future projects.
About you
Skills and competencies
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Data driven: Strong analytical skills with the ability to interpret complex data and make informed decisions.
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Problem-solving: Excellent attention to detail and a methodical approach to problem-solving.
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Relationship management: Strong interpersonal and communication skills, with the ability to build and maintain relationships with a wide range of stakeholders.
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Organisational skills: Excellent organisational skills, with the ability to manage multiple priorities and requests, create project plans, and meet deadlines.
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Leadership: Delivery of performance expectations and supporting the team to translate research into effective on the ground practice.
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Adaptability and flexibility: Ability to adapt to changing project needs and work effectively in a dynamic environment and changing system with multiple stakeholders.
Experience
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Proven track record in managing quality systems and compliance within a complex organisation
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Experience in developing and delivering training programs related to quality assurance and compliance
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Experience delivering against project plans, timelines and deliverables that are results focused
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Experience of implementing quality improvement in an IPS or employability context would be advantageous though is not essential
Working at Social Finance
The fixed salary for this position is £56,500 per annum. Working for a mission driven organisation is more than just what we pay though, it’s about our culture, our approach and what else we offer.
About Social Finance
We are an ambitious not for profit organisation that partners with governments, service providers, the voluntary sector and the financial community. Together, we find better ways of tackling social problems in the UK and globally.
Since we started in 2007, Social Finance has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. Our innovations, including the social impact bond model, have mobilised more than £500 million globally. We have sister organisations in the US, Israel, the Netherlands and India and a network of partners across the world.
What we do
Our unique method combines financial analysis, data science, service design, and social issues research.
We focus this expertise on understanding the needs of service users and working with communities to create new responses to challenging social problems.
We develop models, products and services that are pragmatic and have the scope to drive systemic change to improve people’s lives. In the UK, we focus on issues such as homelessness, domestic abuse, mental health, learning difficulties, loneliness and vulnerable children on the edge of the care system. We also look to improve equity for marginalised communities in social services. Internationally, we design outcomes-based models for issues such as maternal and neonatal health, education and employment.
Our Values
Everyone at Social Finance believes that change for communities is possible. To help us achieve it, we have three core values that guide everything we do. We are curious, empathetic and pioneering.
Equality, diversity and inclusion
We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. We are an equal opportunities employer and support a range of flexible working options.
How to apply
Social Finance are using Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions which will allow you to express your ability.
Your answer to each question will be viewed in isolation. Please therefore ensure there is enough detail in that single response, without any references to your other responses
Closing date for applications: Monday 28th October 2024 at 9am
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30-minute Zoom interviews will take place on Wednesday 6th November
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Face to face interviews will take place Thursday 21st November at our Social Finance office in London.
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Should you require any reasonable adjustments to allow you to attend, please highlight this when you are invited.
The client requests no contact from agencies or media sales.