Community Peer Support Manager Jobs

Warwickshire and Solihull Community and Voluntary Action is recruiting a Business Development Advisor 

£30,900 per annum (£29,229.73 pro rata)

35 hours per week 

Permanent subject to funding 

Hybrid working and flexible working hours 

Do you want the voluntary community social enterprise and faith sector in Solihull to be strong and effective?  

We are seeking a community-minded individual to support voluntary and community organisations based in Solihull. The successful candidate will work one to one with organisations to help ensure their sustainability through business and organisational development advice and support. You will have the ability to assess their needs and develop action plans with them, to help improve their effectiveness. You will also organise events and provide opportunities for peer learning.

The successful candidate will have experience of supporting voluntary and community organisations and an understanding of their developmental needs. 

To apply for this role, you are required to hold a driving licence and have use of a car for work purposes. 

This role has a significant element of outreach work. 

If you think you fit the brief for this exciting role, download the application pack from our website  - No CVs 

CAVA is an equal opportunities employer -

‘Putting Equality, Diversity and Inclusion into Practice’ 

WCAVA is a Registered Charity no. 1123402 and a Company Limited by Guarantee no. 06531268 

Closing date: Monday 18th November 2024, 12.00pm midday 

Interview date Thursday 28th November 

Job Title: Engagement and Community Lead - This Girl Can

Salary: £29, 808 2yr - Fixed Term Contract

Responsible to: Midlands Regional Lead for Partnerships and New Business Development

Location: Hybrid - pattern to be agreed at least 2 days in Hay Hall

Hours of Work: Full time 36.5hours

The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives.

Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.

By working collaboratively with communities we aim to bring about sustainable change at a social, environmental and economic level; to do the social knitting required to create stronger and more resilient communities and to support communities to identify, mitigate and remove the barriers that prevent them from living active and connected lives. 

In 2023, This Girl Can moved into a new phase of its mission to inspire more women and girls to take part in sport and physical activity – ‘This Girl Can - With You’. The new phase will focus on breaking down the enjoyment gap that exists between men and women participating in physical activity. 

The Active Wellbeing Society (TAWS) are one of Sport England’s official delivery partners for This Girl Can, leading work on activating the campaign in Birmingham working alongside system partners.

We are looking for a Woman and Girls Lead to deliver the ‘This Girl Can - With You’ project across Birmingham.

The role includes peer relationships internally within TAWS but to also hold relationships with Sport England, place-based strategic partners (Birmingham City Council , Sport Birmingham) and IWG World Conference on Women & Sport attendees In Unity, United by 2022 Legacy Charity and Saheli Hub . With the aspiration of the role aligning to the IWG Women and Sport programme, IWG World Conference on Women & Sport and European Athletic Championships hosted by Birmingham 2026.

In this role of Woman and Girls Lead you will be pivotal in ensuring that the organisation’s contractual obligations and goals are achieved by collaborating with communities and partner organisations in the design and delivery of interventions. You will build connections and co-produce with local communities and key partners , creating activities based on identified need to increase opportunities that are more social, suitable, self-affirming and safe for women and girls. The role will support to connect and share learning across the system and use existing insight to help inform priorities/areas of need.

The role will report to the Midlands Regional Lead for Partnerships and New Business Development and be supported and guided by a Steering Group of wider partners, working closely with TAWS West Midlands Delivery Manager and Research and Performance team. 

We offer our team members a comprehensive staff benefits offering to include:

• Annual Leave – 38 days! 25 days AL (increasing to 29 days with service) plus 5 wellbeing days and 8 bank holidays. (Pro rata for part time hours)
• Flexible working, home working and remote working options available
• Nest Pension – 8% employer contribution - 3% employee contribution.
• Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
• Employee Assistance Programme (counselling and DRs on call 24hrs a day).
• Fantastic volunteering opportunities within The Active Wellbeing Society every month.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a Volunteer Coordinator to join our team in the North of England. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for a Volunteer Coordinator to join our team covering the North of England. Your role will require you to oversee and run the volunteer programme, including recruitment and training of volunteers to support the delivery of contracts.  You will also be supporting the Operational Managers to coordinate and promote VoiceAbilitiy’s volunteer work in the area to meet the needs of the service and those that volunteer.

About you

Desirably you will have some experience of volunteering or, working with volunteers/ vulnerable people, or delivering advocacy.  You will have a knowledge of advocacy in health, social care and other settings and an understanding of the issues affecting adult social care, disability, autism, and mental health service users.

You should also understand safeguarding in relation to volunteering and the people we work with and the social values of volunteering and volunteer projects.

How will you make a difference?

You will be responsible for ensuring that we select the best volunteers for our roles; ensuring that they receive appropriate training and development to ensure that we are delivering the service required by our clients.

You will help to develop appropriate volunteer opportunities to meet the needs of our volunteering service and support the Operations Manager to coordinate and promote VoiceAbility’s volunteering work in Scotland.

You will lead on recruitment, ensuring that safe recruitment practice and appropriate checks are adhered to.  Matching prospective volunteers to appropriate opportunities for them to thrive in and facilitate group supervision and individual wellbeing checks.

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.

Benefits:

• 28 days annual leave plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; 5.00pm on 29th November 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Volunteer Coordinator..

We look forward to hearing from you.

In this role you will be helping the Carers Manchester Team and Manchester Carers Forum to provide welfare benefits advice and support to carers living in the south of the city.

You will assist Carers to maximise their incomes and provide them with advice, support and assistance to enhance their financial circumstances and wellbeing.

With empathy and understanding of the financial challenges facing Carers in the current climate, you will deliver a responsive and sensitive service and will help assess what kind of support they need.

Providing advice, guidance and assistance on how to maximise income, advise on benefits entitlement to and improve financial wellbeing.

Duties and Responsibilities:

Key Responsibilities:

• Provide casework support across the full range of welfare benefits to Carers.
• Act for the Carers where necessary by calculating benefit entitlement, negotiating, drafting or writing letters. 
• Negotiate with third parties as appropriate. 
• Ensure income maximisation through the take up of appropriate benefits. 
• Assist clients with other related problems where they are an integral part of their case and refer to other advisors or specialist agencies as appropriate. 
• Attend home/outreach visits as necessary. 

· Be an active member of the Carers Manchester South team locality team meetings.

• Ensure that all casework conforms to accepted high quality advice provision, including keeping written records of advice; keeping records well organised; ensuring conflict of interest checks are carried out; keeping a key dates system.
• Maintain case records for the purpose of continuity of casework, information retrieval, and statistical monitoring and report preparation. 
• Ensure project monitoring and reporting takes place in a timely and effective way.
• Monitor service provision to ensure that it reaches the widest possible client group. 

Additional Duties and Responsibilities

· Develop and maintain positive relationships with a range of professional stakeholders, including partners.

· Adhere to Gaddum Policies and Procedures, including Safeguarding, Information Governance and Health and Safety.

· Maintain a general understanding of the work of the whole organisation and attend staff meetings/events.

· All other duties reasonably associated with the role associated with the role.

Training and development

· To keep up to date with relevant policy, legislation and case law relating to the role.

· Attend and participate in training as required.

· Effectively engage in supervisions and appraisals.

· Effectively engage in team meetings and peer support discussion with colleagues.

Our values and policies:

· To adhere to the Carers Manchester Service Operating Procedure and Gaddum Policies and Procedures, including Safeguarding and Confidentiality.

· To uphold Gaddum’s values of being: Supportive, Empowering, Professional, Diverse, and Innovative.

· To work as a team with colleagues.

We are aiming to hold interviews on Monday 9th December 2024.

We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health Service in Redbridge.

£29,500.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Specialist Support Workers provide information, social inclusion, and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.

Well House is a crisis house supported accommodation service that supports individuals for between 14 and 28 days as an alternative to requiring hospital admission for their mental health needs. The service works closely in partnership with a multi-disciplinary team in order to meet individual needs, manage risk and support individuals to achieve positive outcomes. The service operates 24 hours a day, 7 days a week to ensure members of the local community are able to access critical mental health support at all hours. The service receives referrals primarily from a local hospital emergency department and crisis lines, and may receive these referrals at anytime of day or night.

This role involves shift working including weekends, evenings and bank holidays.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website and search REQ005850

What you'll do:

Building supportive, trusting relationships with customers and creating a positive atmosphere
Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
Undertake support work in partnership with external stakeholders to compliment their interventions
Developing productive relationships with partner organisations to improve service outcomes
Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
Involving customers in the design, development and delivery of the service
Being responsible for the handover of key information between shifts
Provide structured support and guidance to other front line staff in their area of expertise
To lead groups and activities - offering a range of appropriate therapeutic and recovery focused interactions and activities

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

The ideal candidate will have a passion for supporter care and ideally have prior experience in a donor support role or experience in customer service, administration as well as data entry. You will be looking for 37.5 hours a week and have the ability to work flexibly including some evenings and weekends to support at our charity or donor events. 

Main duties of the job

This is an integral role which aspires to give our supporters the best possible experience on their fundraising journey with the aim of building long term relationships. The role will take a lead on Supporter Care with all donors for the charity team, acting as a helpful and knowledgeable “front-line face” for patients, families, staff and volunteers.

Key duties: 

- Manage the start and end of the stewardship journey for all donors and fundraisers by dealing with all enquiries through email, post or phone or face to face at the office ensuring that we meet the best standards of donor care 

 - Manage post and charity office filing system and the banking and thanking process 

- Maintain relationships through regular contact with donors throughout their fundraising journey offering any support or guidance needed to maximise their giving

- Act as a dynamic presence, leading and recruiting volunteers, community groups and small companies to organise fundraisers for our charity

- Build fantastic connections with patients, NHS staff, volunteers and our wider community to recruit new donors, fundraisers, volunteers and charity champions

- Support in growing the number of supporters playing the hospital lottery and those giving through our hospital ‘giving plaques

- Support all fundraising activity and represent the charity at events

- Manage and maintain the CRM system (donorfy) which includes entering all donor data including financial transactions and communications 

- Send updates to supporters to retain and increase life-time value and reactivate lapsed donors

- Send donation reports to the charity team

- Make suggestions on how to improve supporter care and implement these ideas

- To recruit and manage office based volunteers

About the organisation 

We currently raise between £1-2m a year for East and North Hertfordshire NHS Trust which has four sites local to Hertfordshire, including the Lister Hospital (Stevenage) and Mount Vernon Cancer Centre (North London). We are proud to raise funds to enhance the care provided by our wonderful clinical colleagues and to contribute to a positive patient experience. We also support a number of wellbeing initiatives to support our staff. Working for the NHS offers a fantastic benefits package, including a generous pension, agenda for change pay progression, 27 days leave plus bank holidays and flexible working.

Our Commitment to Diversity & Inclusion

We help patients, families and staff from every background and are committed to building a diverse and inclusive workforce that represents the hospital community that we support. If you share our passion for our cause and are motivated by our aims to bring in funds to make a difference across our hospitals, we’d love to hear from you.

Please note- if the candidates we are looking for apply we may bring our scheduled interviews early and close any further applications so don't leave sending in your application too late if you are interested in the post. 

Warwickshire and Solihull Community and Voluntary Action is recruiting a Networks and Representation Lead 

£28,235 per annum (£17,169.93 pro rata)

22.50 hours per week 

3 years Funding with Possibility of Extension 

Do you want to help raise the profile of the voluntary, community social enterprise and faith sector (VCFSE) in Solihull?  

We are seeking an individual who is committed to strengthening the voice of the VCFSE in local decision making. The successful candidate will help to ensure the VCFSE is represented and involved in key strategic boards and partnerships. They will provide opportunities for cross sector networking and engagement between the VCFSE and the public and private sector.

The successful candidate will understand the impact of the VCFSE and have experience of effective partnership working 

To apply for this role, you are required to hold a driving licence and have use of a car for work purposes.

If you think you fit the brief for this exciting role,

download the Application pack fromour website - No CVs 

CAVA is an equal opportunities employer -

‘Putting Equality, Diversity and Inclusion into Practice’ 

WCAVA is a Registered Charity no. 1123402 and a Company Limited by Guarantee no. 06531268 

Closing date: Monday 18th November 2024, 09.00am 

Interview date: Friday 29th November 2024 

Overview

Job Title: Head of Youth Services
Reporting to: Director of Youth and Participation
Responsible for: Community Manager and Peer Support Team Leader
Contract: Permanent, Full Time
Salary: £45,000 per annum
Base: Hybrid, home and London office
Closing Date: Friday 22nd November 2024 (5pm). Please note that reserve the right to close the job advert early if we receive a high number of applicants, so encourage applying early.
Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Remote and flexible working;
• Company Health Insurance;
• Excellent opportunities for training and career progression.

About The Mix 
The Mix is the UK’s leading digital charity for under 25s, reaching over 6 million young people each year. Whatever issue a young person is facing, The Mix is always there for them - via our website, over the phone or via social media. Our support is free, confidential, and anonymous and can be accessed wherever young people are.

Job purpose
To oversee the development and delivery of Peer Support services under The Mix brand, including its Peer Chat helpline and Online Community

Key Responsibilities

Strategy and planning

• Advise on the strategic development of all Peer Services under The Mix brand and the delivery of plans to achieve our ambitions
• Manage the Peer Services budget and forecast, reporting into the Director of Youth and Participation
• Create plans for future developments, including writing proposals, while responsible for the excellent day-to-day management of project work
• Work collaboratively with Income and Marketing teams to develop income generation opportunities as well as the effective promotion of our services

Service delivery

• Lead on the launch of The Mix’s new Peer Chat service
• Lead on the growth of The Mix’s Peer Chat, Community and Group Chat services
• Lead on the rostering and management of staff and volunteers within The Mix’s Peer Services
• Oversee quality-control initiatives, data protection and the delivery of the highest level of safeguarding within Peer Services, working with colleagues as appropriate
• Report on service performance to inform operational planning and monitoring
• Work with our Data and Insights Team to produce research and implement external surveys as required

Person Specification

Essential

• Experience of managing one-to-one services, ideally within a local authority, NHS, social enterprise or charity setting
• Experience of applying new technologies and platforms within a services context
• Experience and passion for leading and developing teams and working with volunteers

Desirable

• Excellent communications and interpersonal skills, able to act as ambassador for Mental Health Innovations and The Mix
• Experience working at a similar level in a small organisation, or in a larger team looking to take the next step
• Good financial understanding, including the ability to shape and manage effective budgets
• Experience of delivering or overseeing clinical services
  Experience of working with young people
  Experience of managing safeguarding procedures and processes

About Scotland's International Development Alliance

Scotland’s International Development Alliance is the membership body for everyone committed to creating a fairer world, free from poverty, injustice, and environmental threats.

Our work facilitates connections across the international development sector to improve impact and effectiveness for a range of actors including public sector bodies, third sector and international NGOs, private companies, universities, and charitable trusts.

Our network has a global reach, with members working in more than 100 countries with a wide range of specialisms. We exist to improve the capacity, influence, and effectiveness of our diverse sector in Scotland through providing opportunities for networking, debate, training and promotion of good practice. We help members share their skills and learn from each other’s best practice to boost effectiveness of our members and their partners.

About the role

Working closely across the small team at SIDA, this post offers an exciting opportunity to support and coordinate knowledge-exchange communities of practice across a network of actors on global sustainable development in Scotland, including members from public and private sectors, academia and civil society. The role will support our members to contribute effectively to global, sustainable development by developing learning opportunities, tools, and resources based on members’ needs, as well as on key developments across the sector.

The postholder will lead on the planning, delivery and evaluation of SIDA’s programme of learning activities for members including workshops, peer learning events, mentoring, webinars and other events on key topics of interest to the sector. The jobholder will be expected to support other events hosted by SIDA such as the annual conference when needed and to generally support the team deliver against the strategic objectives.

Responsibilities

- Coordinate, monitor and assess members’ access to learning resources by: 

o Developing or commissioning learning resources

o Facilitating member access to online tools, learning platform and best-practice resources,

o Ensuring existing resources are up to date, relevant and regularly reviewed. 

- Strengthen and coordinate knowledge-exchange communities of practice across SIDA’s stakeholders by:

o Working with other team members to develop collaborative learning opportunities including peer to peer learning,  collective problem-solving, and knowledge exchanges between stakeholders globally,  among stakeholders within our membership and their partner countries

o Supporting members to access and make best use of new online collaboration spaces in particular SIDA’s members Hub.

- Support learning, development and capacity strengthening among members by:

o Identifying priorities for training and mentoring, based on members’ needs as well as key developments in the global sustainable development sector and beyond

o Leading on the delivery and evaluation of SIDA’s offering of workshops, peer events and mentoring

o Facilitating or commissioning facilitators for learning activities 

o Building and strengthening partnerships with trainers and evaluators both within and outside of Scotland, particularly in members’ partner countries

o Maintaining a register of mentors, facilitators and trainers to support members’ organisational effectiveness.

- Any other task as is reasonably required to support the delivery of SIDA’s activities and services.

Person Specification

Skills, knowledge and experience

Essential

· Experience of analysing organisational learning and capacity strengthening needs, setting learning objectives and evaluating effectiveness

· Experience of designing and delivering (or working with third parties to deliver) engaging learning events, particularly virtual and/or hybrid events

· Good awareness of organisational learning, development and best practice and in the global sustainable development sector

· Strong verbal communication skills, including the ability to represent the Alliance and work directly with diverse stakeholders

· Ability to plan and manage a complex programme of work, and to work to deadlines

· The ability to work on own initiative and to prioritize and plan workload

· Appreciation of cultural differences and of the difference this makes to learning styles and ways of working

· Excellent inter-personal skills, and ability to work well with a team, and to build and maintain relationships.

Desirable

· Experience in international development

· The ability to facilitate training sessions and workshops would be a significant advantage

· Digital design skills/ Experience designing engaging online learning content.

Join CBM UK as our Disability Inclusion Advisor and generate new business opportunities.

At CBM UK, we place respect and compassion at the heart of all that we do, and this reflects in our culture. We are an organisation based on Christian values welcoming staff of all faiths and none. Our commitment to these values drives everything we do, striving to build a just and equitable world in which all people are included, loved, valued, and respected. We focus on meeting the greatest needs and collaborate with partners of all faiths and none without proselytizing.

CBM UK’s Disability Inclusion Advisor will be responsible for generating new business opportunities and delivering disability inclusion technical advice to mainstream organisations and key stakeholders in the UK. The role will also contribute to ensuring the advisory programme of the wider CBM Global Federation is of sound quality, appropriately resourced and promoted both internally and externally. While being able to develop and deliver technical advice is the most important element, we are particularly seeking a strong understanding of, and preferably experience in delivering or advising on, inclusive education.

Key activities and responsibilities include:

• Work with and alongside CBM Global Country Teams and the disability movement to deliver high quality disability inclusion advice on policies and programmes, change facilitation and capacity strengthening.
• Work with UK and Global colleagues to generate new business in order to build the technical advisory function of the organisation through: securing and delivering fee for service advisory work in UK, technical support to accessing funding for delivery by other advisory teams and partners, and co-delivery on wider IAG network advisory projects.
• Lead on stakeholder and partnership management to maintain excellent servicing of advisory clients.
• Ensure appropriate systems and processes are in place, and contract outputs are delivered to a high standard for effective operational delivery.
• Contribute to the evidence and MEAL base for disability inclusive practice.
• Contribute to the peer learning approach of the wider IAG network and strengthen the advisory capacity of the CBM UK team. 

For full details of the job description and person specification, please visit our website and download our recruitment pack. 

We're looking for a kind, compassionate and resilient Day Specialist Support Worker to join our Learning Disabilities service in Hertfordshire. No personal care or experience is required, just the right values.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing.

We are looking for a specialist behavioural support worker of skilled, creative and experienced support workers to support one customer in his own home in Letchworth Garden City. Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. This role must have an excellent value base to support the customer to build their life and develop their skills and passions as an independent person.

A full manual driving licence is required for this position.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Supporting the customer to lead a full and active life and do things they enjoy, sensitively and persistently trying to new things to open new opportunities for the customer.
Developing the customer's independent living skills and involving them in aspects of maintaining and developing their home, including cooking, shopping, cleaning, and decorating.
Supporting the customer in their sensory routine, trialling and testing new sensory experiences.
Supporting the customer to communicate their wants and needs and develop new ways of doing this, communicating with them in a person-centred way.
Supporting the customer to manage their anxieties, using Positive Behaviour Support and Autism-specific approaches.
Collating a range of behavioural data and essential paperwork to be analysed within our local management structure.
Driving the customer's (manual) vehicle to support them to go about their daily life.
Communicating with a range of other key stakeholders including social work, psychology, and commissioning teams.

For the full list please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:

Driving licence and a willingness to drive as part of support duties
Experience of engaging vulnerable people with complex needs in meaningful activities.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Family Support Supervisor

Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Contract: Full Time, Permanent 
Salary: £31,900 per annum

This post is part funded with support from the National Lottery Community Fund.

About the role

As a Family Support Supervisor, you will play a key role in creating a space where people experiencing the trauma of someone going missing can be supported throughout their experience in a calm, insightful and consistent manner. You will proactively support family members during challenging experiences. You will provide high quality support to families; the approach to support will be based on an assessment of needs and the length of their missing incident / experience. The support is both practical and emotional in nature and can involve advice and advocacy so people can access the right service and support for them.

About you

You will need:

• experience of work on a helpline, crisis or advice service either as a volunteer or a paid worker and/or advice or support work with children, vulnerable adults and/or families;

• experience of casework, managing an active caseload with varying needs regarding frequency and level of support

• excellent communication skills;

• the ability to maintain a calm and considered approach, to evaluate situations objectively, consult effectively and give appropriate advice and guidance;

• strong IT skills including databases and data entry and the ability to learn new systems quickly including learning to operate a digital 1-2-1 chat platform.

What you will get in return

This position works alongside an award-winning helpline team providing quality support, guidance and safeguarding to missing children, vulnerable adults – those who have run away or left home – and the families of missing people. The service also works therapeutically alongside the counselling service. In this role you will be supported by volunteers, digital support structures, and peer support.

You will find plenty of scope for further personal development including: getting involved in volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here.

About Missing People

Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change.

Missing People is a friendly and supportive place to work – it’s a welcoming, caring organisation which really makes a difference to vulnerable people throughout the UK. We offer a range of enhanced family friendly benefits and are happy to talk about flexible working in many roles.

Ready to apply?

Please find attached a detailed job description and person specification, a letter to applicants from the line manager and a summary of Missing People's Achievements 2023.

To apply, please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role. We look forward to receiving your application.

Closing date: 23:59 on 17 November 2024. We reserve the right to close the advert early if we have sufficient interest - so APPLY NOW!

Interviews: 22 or 25 November 2024

Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Contract Type: Permanent
Shift Pattern: Full time, 35 hours per week. Shift pattern: 12:30pm to 8:30pm, Monday to Friday
Salary: £31,900 per annum
Benefits: 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service*, Company pension contribution, Life insurance (3 x salary)*,  Employee Assistance Programme (EAP) including 24/7 support helpline,  Interest-free Season Ticket Loans*,  Additional maternity pay and leave*, Additional paternity pay* , Additional sick pay* *available after probation period passed

This post is part funded with support from the National Lottery Community Fund.

You may also have experience in the following: Senior Family Support Coordinator could be alternatively titled as Family Services Manager, Lead Family Support Specialist, Senior Care and Support Coordinator, Family Advocacy Coordinator, Family Resource Coordinator, Senior Family Outreach Specialist, Family Assistance Supervisor, Community Family Support Leader, Senior Families Project Supervisor

REF- 217 817

Benefits

We value our team’s wellbeing, and in order to support it, we offer a number of benefits, including:

• 25 days annual leave per year plus bank holidays (pro-rated for part time hours)
• A bonus day of leave for your birthday
• 3% matched pension contribution
• Access to Rising Sun’s counselling service
• Clinical supervision
• Employee Assistance Programme
• Health care cash plan for you and your children for a number of health treatments (e.g. dental, optical, physiotherapy etc.) as well as discounts in shops and attractions
• Up to four weeks sick pay in any 12 month period (eligible after probation period)

OVERVIEW

Rising Sun Domestic Violence and Abuse Service (Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.

Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors and so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and also deliver therapeutically informed group programmes to help survivors to recognise healthy/unhealthy behaviours in relationships and to understand the impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.

As part of our passionate and committed team of approximately 50 staff, our aspiration is that you will thrive and develop in this varied role. You will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.

JOB PURPOSE

Liberty House provides housing and support for up to 5 homeless young women aged 16-24 who are single, pregnant or have a young child and have experienced domestic abuse.

The support worker will be required to take on key-working responsibilities for the residents at Liberty House, as well as delivering other support work within the house and within the wider Liberty team. This could be related to pregnancy and parenting, life skills, psychoeducational support, understanding healthy relationships and building supportive peer relationships within the home, and supporting them to live independently.

The post holder will work to provide a secure, stable and homely environment and to act as a positive role model to residents. They will build professional and supportive relationships with residents and colleagues.

The project works to empower residents, providing them with information relating to their rights and enabling them to make decisions based on their options using a trauma informed approach.

As a member of the Liberty Team (16 – 24 year olds), the successful applicant will work collaboratively with the rest of the Children and Young People’s team, as well as the wider Rising Sun team to support other programmes delivered within the organisation.

MAIN DUTIES AND RESPONSIBILITIES

Service Delivery

• Provide holistic, trauma informed, practical and emotional support to residents of Liberty House through regular 1-2-1 sessions. Develop individual support plans, which address any practical and emotional needs the resident may have, such as accessing benefits, life skills and perform risk assessments where needed.
• Organise and deliver group sessions that focus on life skills and strengthening relationships.
• Encourage the residents in positive parenting.
• Manage relationships within the house, act as a conciliator, arbitrator and reconciler in disputes between residents.
• Ensure residents adhere to house rules.
• Assist with the day to day general running of the house and office, to ensure they are fit for purpose and safe for team members and residents.
• Conduct safety checks around the house. Ensure all faults/repairs are reported and that the Health and Safety Policy is adhered to at all times.
• Comply with organisational policies and procedures and adhere to confidentiality.
• Work effectively in partnership with other agencies.
• Work within our ethos of Equality, Diversity and Inclusion at all times and instil these values in all areas of work, with service users, staff and external stakeholders.
• Encourage residents’ participation in service development, continuous improvement and feedback exercises
• Maintain up to date and accurate records and ensure reports and evaluations are completed as required.
• Be willing and available to work some evenings and weekends as required, as part of a rota for Liberty House team members, and also occasionally to support wider team activities such as representing Rising Sun at events (time off in lieu can be taken by arrangement with your line manager).
• Represent Rising Sun at multi-agency meetings as required.

General

• Demonstrate a commitment to continued professional development, being responsible for personal learning and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
• Uphold the rights of women, children and young people who have experienced domestic abuse, and proactively assess the gender specific, trauma informed needs and  the safety of children and women to ensure that any risks/needs identified are addressed, having full regard to Rising Sun Safeguarding Children policy and Safeguarding Adults policy.
• Lone working as required.
• Participate in clinical supervision, training and meetings as required.
• Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.

This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

PERSON SPECIFICATION 

Knowledge and qualifications

• Good understanding of antenatal and postnatal care.
• Good understanding of effective parenting, particularly for parents of young babies.
• Good understanding of the impact of domestic violence and trauma on survivors, children and young people, families and communities. 
• Knowledge of issues affecting survivors, and an understanding of the barriers they may face in accessing support.
• Thorough knowledge of safeguarding practice, procedures and legislation.
• Good understanding of the operation of the agencies working together to support survivors and their children such as social services, housing, police etc.

Experience

• Experience of working with young children and/ or babies and their mothers
• Experience of supporting women with life skills/ developing confidence
• Experience of multi-agency partnership work
• Experience of working alongside volunteers (Desirable)
• Experience of working with survivors affected by domestic and/ or sexual abuse (Desirable)
• Experience of facilitating group programmes (Desirable)
• Experience of working for a charity or not for profit organisation. (Desirable)

Skills

• Excellent listening, written and verbal communication skills.
• Ability to form positive relationships with residents from a wide range of backgrounds and life experiences in order to build professional and supportive relationships
• Ability to work closely with young parents and their babies
• Ability to help residents in the creative use of leisure time with a view to building relationships and social skills
• Non-judgemental and non-directive approach to empowering survivors along with the ability to understand the individual needs of clients.
• Ability to manage conflict and to promote resolution.
• Ability to work well with colleagues, statutory and non-statutory agencies and responsibly on own initiative.
• Good task management skills and the ability to work effectively under pressure and to deadlines.
• Good data collection, monitoring and IT skills, including word processing and using databases and Excel spreadsheets.

General

• Able to set clear boundaries and a willingness to accept line management and make effective use of clinical supervision.
• A good understanding and commitment to confidentiality, safe practice and health and safety procedures.
• A good understanding of cultural issues, and commitment to anti-discriminatory practice and equal opportunities.
• Able to travel independently across East Kent where necessary to attend meetings.
• Willingness to carry out the policies and procedures of the Rising Sun and to work within its framework and core values.

Equal Opportunities Statement

Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups/groups with a protected characteristic such as B.A.M.E., who are currently underrepresented at Rising Sun. We are disability-friendly, and flexible working is available in the majority of roles. We strive to offer accommodations to all applicants who need them.

Safeguarding Statement

Rising Sun is committed to safeguarding those we provide a service to. The successful candidate will be required to undergo a DBS (Disclosure and Barring Service) check, a ‘right to work check’ in accordance with UK government Home Office guidelines, and to provide two references.

We request no contact from agencies or media sales please.

You will have an understanding of working within substance misuse field and associated health and social issues, and  preferably also have experience of working with adults in an addictions or social care setting.  We are seeking candidates with a professional qualification in health/social care, youth or community work or direct experience of delivering family focused interventions. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Family Practitioner. 

Right now, we’re looking for someone like you to join our specialist substance misuse family safeguarding team in Derby who specialises in reducing the harms caused to children and families as a result of parental substance misuse whilst improving parenting ability and family functioning to reduce family breakdown. 

Aquarius work with families and young people across a range of home and community settings supporting parents to build insight into the impact of parental substance misuse whilst developing safety and risk management strategies to minimise risk to the wider family.

Your challenge? To support and deliver substance misuse and safeguarding focused interventions with substance using parents through 1:1 support, group facilitation and employing an multi-agency approach alongside voluntary and statutory agencies involved in family support. 

Aquarius has a well embedded family service with a think family approach being utilised across the city of Derby We are looking for an enthusiastic and dynamic person to help deliver this service and expand the family support options to support families in Derby with the aim of improving outcomes for all family members affected by parental substance misuse. 

An energetic and confident self-starter, you will need a passion for working with families supported by a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we’ll consider candidates with experience of working in the substance misuse field with a commitment to complete NVQ Level 3 Health and Social Care. As well as good knowledge of alcohol/drug and health related issues, you're used to liaising with voluntary and statutory agencies and health professionals and comfortable engaging with clients in a variety of service delivery settings.  You will have a flexible approach, a commitment to the principles of confidentiality and excellent record keeping and Microsoft Office. 

This is a permanent part-time role requiring the post holder to work 22.5 per week. Working days can be negotiated as part of interview process.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. 

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind was renamed Waythrough to reflect the new organisation, of which Aquarius will remain a subsidiary.