Community Outreach Team Leader Jobs in TW20 9GF
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight Brent, 1-2, Bank Buildings, High St, Harlesden, NW10 4LT and local community settings
Contract: 24 months fixed term contract with the possibility for extension
About the role
As a Refugee Integration and Housing Lead as part of the Single Homeless Prevention Service you will be joining our highly successful refugee service which supports newly recognised refugees into housing. In this role you will support the Head of SHPS to manage the service and contract, hold a small caseload of clients and line manage three housing and integration coaches. With the team you will focus on engaging with refugees early to advise how to access housing, health, benefits, or employment and help to plan and fulfil their personal goals to become fully integrated into the UK.
You will be reaching out to refugees, building relationships with people who have a range of support needs to outline what services and support they can access. A focus of the role is on housing individuals as quickly as possible and then working with them to sustain their accommodation outcomes and fulfil integration goals. This role requires empathy and commitment, skilled delivery of a range of interventions and a passion for working with those who face multiple disadvantages in society.
This role requires empathy and commitment, skilled delivery of a range of interventions and a passion for working with those who face multiple disadvantages in society. You will ideally have some line management and or service management experience. We welcome candidates who can bring enthusiasm to learn, transferrable skills and/or have housing experience.
About you
We welcome expressions of interest from candidates who can bring enthusiasm to learn, transferrable skills and/or have housing experience and can demonstrate the following:
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Experience in managing an outcome-based service.
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Supporting a team to cope with the varied challenges presented by this client group.
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Experience or interest in line management
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Demonstrating collaborative approaches and a willingness and ability to work positively in partnership with different stakeholders internally and externally.
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Supporting people to relieve homelessness (through assessments, housing, advice and support to sustain tenancies)
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Demonstrating a pro-active and solution-focused approach to supporting individuals overcome barriers they are facing.
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Excellent interpersonal, communication and administrative skills to manage a client caseload and own workload.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you have access to a wide range of employee benefits including:
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A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Wellbeing Leave to be used flexibly
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we support your ongoing development to build your skills, experience, and career.
You have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 6 April 2025 (at 23:59)
Interviews will be held on Monday 14 April 2025 at Crisis Skylight Brent, 1-2, Bank Buildings, High St, Harlesden, NW10 4LT
Interview process: competency-based interview
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Founded in 2020 with a clear mission to ensure African, Caribbean, and Asian communities have equitable access to vital water safety education, the award-winning Black Swimming Association (BSA) is leading a transformative movement within the aquatic sector, where we proudly serve as a bridge into communities that have been historically excluded, disenfranchised and invisible in the context of aquatics and water safety. Now, we’re looking for a passionate, driven CEO to lead us into our next chapter.
In just five years, the BSA has grown from four cofounders to a small but dedicated team that above all cares about the communities we serve. From commissioning pioneering research and insights; to delivering life-saving water safety programmes across the country, the charity is unapologetically steadfast in its mission to promote water safety and drowning prevention. We’re looking for a leader that understands people, fights for equity, and is ready to transition the charity from being a fledgling start up to an established nationally recognised body.
We will close for applications on Friday 25th April, 2025 and will then move into the interview process. All candidates will be contacted following closure of the advertisement but please note we may not be able to provide individual feedback to unsuccessful candidates.
We're recruiting for someone to lead our Capacity Building & Standards (CB&S) function on a maternity cover contract.
The CB&S function aims to build the capacity of organisations and institutions to embed the processes, skills, structures and cultures needed for effective public engagement in decision making. This includes work in the public, private and third sectors.On a practical level this includes developing and delivering training courses and mentoring programmes; setting up and supporting networks; authoring good practice guides and thought leadership pieces; being responsible for our Knowledge Base and tools; leading sector-wide standards development; and, managing and other programmes and projects that supports the embedding of public participation and engagement in the UK.
In this role you will lead the CB&S team in the development, design and delivery of impactful and sustainable capacity building and standards setting programmes and projects. You will oversee the work of the function and quality direct work of around 10 people (both CB&S team and cross-function roles). You will be a member of our management team, be accountable for the function achieving its objectives, report on function performance to the board and oversee the implementation of our impact framework supported by the impact working group.
We work across the UK, with offices in Belfast and London. Many of our staff work from home across the UK or in a hybrid pattern, rather than being based at one of our offices, though we meet up regularly as a team
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a highly motivated and inspiring Director, to provide strategic and operational leadership of our independent adoption support charity.
Working as part of a small yet mighty staff team, you will work collaboratively with the Board of Trustees, Committees, Volunteers, Working Groups and other Stakeholders to lead significant growth across a variety of programmes, infrastructure and fundraising opportunities.
You will bring an entrepreneurial approach to growth, seeking new opportunities and forging new strategic partnerships to support agile growth both nationally and regionally, whilst also nurturing our existing deeply committed volunteers and members. As an empathetic leader, you will show understanding and commitment to the needs of adopters and prospective adopters and their families and how WAF services can most effectively address these needs.
Key responsibilities include:
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Steering Strategic Development & Organisational Leadership
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Managing Financial & Budget Controls
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Leading on Fundraising & Strategic Partnerships
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Overseeing Monitoring and Impact
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Contributing to Communications
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Championing our Advocacy efforts
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Collaborating with our Board and Committees
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Empowering our Team
Person Specification
Essential
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Experience of developing and nurturing partnerships with statutory, voluntary
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and private sector organisations (E)
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Track record in identifying and securing new funding streams, these could include: earned income, corporate giving, individual giving, crowd funding and value in kind (E)
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Experience of bid writing for trust & foundations / fundraising applications (E)
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Experience of budget setting and budget control (E)
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Experience of managing staff and volunteers (E)
Desirable
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Experience of working within a co-produced or beneficiary-led service (D)
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Experience of working with a Board of Trustees (D)
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Understanding of the current issues affecting adopters and prospective adopters (D)
About We Are Family
We Are Family is an extraordinary peer support community for adopters and prospective adopters. We’re there for parents throughout their adoption journey. Online and in person, our parents’ groups, events, resources, podcasts and talks offer mutual support, information and inspiration to adopters and those considering adoption. We are the leading peer support community for adopters across Greater London and the Home Counties, and offer digital-membership nationally; we have ambitions to scale our in-person services provision significantly over the coming years.
You can find out more about us here.
To Apply
If the opportunity to join an exciting, rapidly growing charity appeals to you as someone able to make a valuable contribution, we would love to hear from you!
Please read our full application pack via our website
Deadline to apply: Thursday 24th April 10am
Start Date: ASAP
Please note that applications are received and reviewed on an ongoing basis, therefore an early application is advised.
One of the great strengths of We Are Family is that we are volunteer and member driven, and we represent a diverse community of adoptive parents. We particularly welcome applicants from Black, Asian and minority ethnic backgrounds to ensure that the organisation can benefit from this diversity of experience.
The client requests no contact from agencies or media sales.
Job Title: Fundraising Journeys Lead
Location: Hybrid (with 1 day per week in the London Office) or Home-Based
Hours: 35 hrs per week
Contract type: 18-month fixed term contract
Salary: £44,892 per annum (Hybrid) - £40,809 per annum (Home-based)
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
· Someone that can lead the development of a Fundraising Supporter Journey strategy, to ensure we engage and retain our fundraisers and increase life-time value
· Someone who can work in a collaborative and influential way with colleagues, across multiple teams, to improve our understanding of our fundraisers and help embed a supporter-centric approach
· Someone who can utilise analytical skills, drive an insight-led approach and identify opportunities, trends and gaps to increase fundraiser engagement
· Someone who can create a holistic Fundraising Journey, utilising different platforms and means, based on supporter needs and market insight
What we offer:
· Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.
· Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
· Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
· Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
· Health Cashback Plan: access a health cashback plan to cover medical expenses.
· Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
· Discount scheme: access exclusive savings at various high street retailers and gyms.
· Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
How to apply:
You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.
Key dates:
Applications by 29th April. 1st interviews held online 7th May and 2nd interviews held face to face in London on 15th May.
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your application or interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team.
We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description. If you would like to opt into this scheme, please tick yes on the application form.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please get in touch with the HR Team.
We’re here to give every young person facing cancer the best care and support.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rethink Mental Illness are hiring a Regional Associate Director to lead our teams and services in the South-East region.
As a leading charity provider of mental health services in England, we’re on a mission to bring about meaningful change: to our health and social care system, to the way society views mental illness, and to people’s lives across the country. Our services keep people living with mental illness safe and well in the community, prevent their needs from escalating, and help them live independently, access the information, support and care they are entitled to, and understand and exercise their rights.
As a Regional Associate Director - South-East, you will: Lead a regional operational team, within our Services Division, who are responsible for delivering safe and high-quality care and support services across the region, which are aligned with our quality and safety standards and meet contractual requirements. This means that services in your region are delivered in line with/exceed budget, all internal and external KPIs, and quality and regulatory standards.
The Services Division lead the delivery and growth of our services and strategic partnerships and alliances. The division is comprised of our four regional teams (north, central, south west and south east) and a separate strategic partnerships and alliances team. The five teams are each led by an Associate Director.
Our regional teams are responsible for all services we deliver in a local area:
- Accommodation services (Including crisis houses, CQC regulated care services, supported housing).
- Community based support (including 121 support, group support, peer support, crisis support, helplines, care navigation, carers, suicide bereavement and employment services).
Other service types may be added as growth and development takes place with the South-East Region:
- Criminal justice support (including prison-based and community-based services)
Essential skills and experience:
- Strong leadership and people management skills, with the ability to inspire, develop, and empower teams and other stakeholders across the region.
- Experience as a Senior Manager delivering and leading complex social care/NHS service contracts.
- Experience delivering services which meet internal and external performance indicators and quality standards, including regulatory standards, and ensuring compliance with safety, risk management and safeguarding practices.
- Experience of managing budgets, allocating resources effectively, and improving financial performance and sustainability.
- Understanding of what good quality service delivery looks like and act quickly and decisively to problem solve and drive service improvement by leading cross-directorate teams where required.
- Created plans to develop services and worked as part of a cross-organisational team to develop bids and proposals to grow services whilst having a good understanding of public sector procurement.
Who we are?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight Brent, 1-2 Bank Buildings, High St, Harlesden, NW10 4LT, local community settings.
Contract: 24 months fixed term contract with the possibility of extension
About the role
As one of the Refugee Integration and Housing Coaches as part of the Single Homeless Prevention Service you will be joining a new service which supports newly recognised refugees into housing. This innovative new approach will focus on engaging with refugees early to advise how to access housing, health, benefits, or employment and help to plan and fulfil their personal goals to become fully integrated into the UK. You will be reaching out to refugees building relationships with people who have a range of support needs to outline what services and support they can access. A main focus will be on housing individuals as quickly as possible and then working with them to sustain their accommodation outcomes and fulfil integration goals. This role requires empathy and commitment, skilled delivery of a range of interventions and a passion for working with those who face multiple disadvantages in society. We welcome candidates who can bring enthusiasm to learn, transferrable skills and/or have housing experience.
About you
To be successful in these roles you will have transferrable skills and/or housing experience and can demonstrate skills and values in the following areas:
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Building relationships and working with empathy, respect and cultural sensitivity
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Demonstrating collaborative approaches and a willingness and ability to work positively in partnership with different stakeholders internally and externally
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Supporting people to relieve homelessness (through assessments, housing, advice and support to sustain tenancies)
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Demonstrating a pro-active and solution-focused approach to supporting individuals overcome barriers they are facing Actively contribute to sourcing suitable and affordable accommodation.
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Ability to work in a fast-paced and results focused environment.
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Excellent interpersonal, communication and administrative skills to manage a client caseload and own workload.
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You are pro-active and adaptable; uphold the dignity of all individuals you work with and demonstrate a willingness to follow best practice and a clear resolve to end homelessness.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We are holding an open evening on Wednesday 2nd April between 5pm to 7pm at Skylight Brent, 1-2 Bank Buildings, High St, London, Harlesden, NW10 4LT to meet with the Skylight Director and Head of SHPS. To RSVP please email us (contact details can be found on our website).
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Wellbeing Leave to be used flexibly
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 6 April 2025 23:55
Interviews will take place on Tuesday 15 and Wednesday 16 April 2025 at Crisis Skylight Brent, 1-2 Bank Buildings, High St, Harlesden, NW10 4LT.
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Engagement Officer
We’re looking for two enthusiastic and motivated individuals to join the North West Locality Impact team.
Engagement Officers support the North West work with colleagues across the locality, with stroke communities and health care systems and in supporting people affected by stroke to provide the voice of lived experience.
Position: S11264 Engagement Officer (two posts)
Location: Home-based, North West England. Frequent travel will be required as part of this role (includes team meetings and other external work related meetings)
Hours: 2 x 24.5 hours per week positions available
Salary: £20,202 per annum (FTE circa £28,800 per annum)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 21 April 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 8 or 9 May 2025 (to be confirmed)
Interviews will be held in person at a North West location or will be held via video conferencing.
Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Engagement Lead, the Engagement Officers will work with colleagues to deliver against planned activities, and continue building and maintaining relationships with key stakeholders. You will be engaging with service providers, clinical partners, community groups for stroke survivors and carers in the locality; including managing relationships with voluntary led support groups, developing the North West groups network.
Key responsibilities will include:
• Enabling sustainable and supportive stroke communities to flourish in the locality
• Supporting stroke survivors to be able to take part in a range of different opportunities to provide the voice of lived experience.
• Building and maintaining key relationships with key stakeholders.
• Identifying and developing opportunities to connect and facilitate stakeholders to influence and support change to improve the lives of those affected by stroke
• Supporting and developing volunteer led support groups
About You
You will have experience/understanding of:
• Working in partnership with other organisations, including in health and voluntary sector
• Working with and supporting a wide range of stakeholders
• Developing support using co-production with service users
• Supporting groups and developing networks
• Addressing health inequalities and championing diversity, accessibility and inclusion.
This role requires frequent travel across the North West geographical region. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and an additional supporting statement of no more than two pages, that explains how you meet the person specification and what you bring to the role in terms of your skills and experience.
Please state any preferences for flexible working options in your statement.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We're recruiting for someone to lead our public engagement work on climate and nature and ensure that the public are involved in critical decisions on how to reach net zero and protect the future of nature and land in the UK.
Involve has a commitment to use our skills, time and experience to address big challenges. Climate change is one of those big challenges and is a policy area where citizen engagement on both principles and practice is vital. It, and Net Zero in particular, risk becoming a polarised and politicised issue where there is little room for considered, inclusive decision making.
This exciting role will lead and coordinate our work with institutions, and others, to find a way through difficult issues like low emission zones, the energy transition, industrialisation of green spaces and other challenges in a way that centres the people who are impacted, with a social justice and equity lens. This role will primarily sit within our Innovation and Practice (I&P) function - focused on practical delivery of public engagement such as citizen assemblies, juries and other deliberative processes. The successful candidate will lead several of our major climate change and nature projects, including the UKRI Net Zero Living project - working with 28 Councils to embed meaningful public participation in their route to net zero. You will also contribute to the training, standards setting and advocacy work that Involve does - maintaining and growing our reputation in climate and environment networks and communicating the contribution we can make and impact that we are having.
We have a significant track record in public deliberation on climate change. We ran the first Climate Assembly in the UK and have since delivered many projects in this area including the People’s Plan for Nature. We have developed a reputation for best practice public dialogue, deliberation and capacity building. We want to grasp the opportunity for deliberative practices to make a real contribution to the change needed to respond to the climate crisis. This is a great opportunity to play a central role in taking this work forward. We are looking for someone to bring experience in designing and running participatory and deliberative processes and a good understanding of the complexities and challenges of climate and/or nature. You will need to be committed to taking a collaborative approach - co-creating and coordinating our strategy on public engagement across the organisation and build on the work that others are doing.
The client requests no contact from agencies or media sales.
Results UK Job Description: Campaigns Manager
Key terms and conditions
Salary: £40,976 per annum pro rata.
Hours: This is a 0.8% FTE permanent post with a 28-hour week.
Holidays: 25 days per annum pro rata, plus bank holidays, increasing by one day per year of service to a maximum of 30 days.
Pension: Employee contributions to pension are matched 1:1 by Results UK up to a maximum of 5% of gross salary.
Benefits: Cycle scheme, interest free travel card loan and Employee Access Programme.
Line Manager: Chief Executive Officer
Location: The post is based at Results UK’s office at The Chandlery, Unit 702, 50 Westminster Bridge Rd, London SE1 7QY. Currently, we have asked staff to come into the office two days a week.
Starting date: The position is available immediately.
About Results
Results’ mission is to create the public and political will to end poverty, by enabling people to exercise their personal and political power for change.
Results is a movement of passionate, committed people. Together as staff and grassroots activists, we use our voices to influence political decisions that will bring an end to poverty. Our advocacy is built on global solidarity, partnership and shared empowerment. This is crucial to challenging the racist, colonial and oppressive narratives that have underpinned development and that help to both create and maintain poverty. We prioritise specific issues on which we can have the most influence to achieve progress, including health, nutrition and education.
Grassroots campaigning is fundamental to Results’ mission. Supported by our Campaigns Team, which this role leads, our network of grassroots campaign groups and individual volunteers across the UK regularly take advocacy actions on specific issues on which we seek to make lasting change. Our aims are to mobilise resources, change policies, and create the public and political will to bring about the end of poverty.
About the role
The Campaigns Manager will shape and lead our campaigning and communications work, supporting our network of grassroots volunteer campaigners across the country, ensuring that grassroots advocacy is at the heart of what we do. You will be an expert at developing and managing campaigns and communications and supporting volunteer networks, with excellent written English, and proven experience ensuring that written and visual communications and digital outreach contribute to our organisational advocacy work. The post-holder will line-manage the Campaigns and Communications Officer.
This role is available 4 days per week on a permanent basis and will provide good opportunities for further developing your leadership of campaigns and public advocacy, and using your communications expertise to contribute to lasting advocacy success. We are looking for candidates with experience of and passion for engaging members of the public in international development advocacy, and for overcoming poverty, inequality and oppression.
Key responsibilities
Campaigning and network support
- Lead the development and delivery of our monthly grassroots campaign actions, to gain demonstrable public support for specific advocacy asks, identifying targets and effective tactics for reaching them.
- Ensure our grassroots network continues to thrive, and adapt our support model to changing external circumstances, putting volunteer-led campaigning at the heart of Results’ advocacy.
- Support and broaden the grassroots network, including outreach and onboarding activities, providing personalised support to our active campaigners, and providing resources, information and advocacy opportunities that enable them to grow as advocates and leaders and to achieve their own advocacy goals.
- Work closely with colleagues in the Parliamentary Advocacy and Policy Advocacy Teams, leading on the development of campaigns and communications programmes that contribute to organisational advocacy strategies.
- Identifying effective partnerships where appropriate to maximise our impact.
- Manage the delivery of events including monthly grassroots conference calls and the annual Results National Conference and other advocacy events and training sessions.
Communications and media
- Line-manage the Campaigns and Communications Officer, supervising Results’ communications programme including campaign materials and newsletters, social media, our website, and resources and publications that deliver powerful advocacy messages and strengthen our brand.
- Oversee media activity and ensure appropriate sign-off for Results’ public communications and media work, to manage reputational risk and ensure political neutrality, quality control and brand compliance.
- Mentor colleagues, including by running training sessions and providing expert communications advice, to ensure that Results’ communications reflect our values, give voice to the experiences of people living with poverty and inequality, and advance our work to end injustice, exclusion and oppression.
- Represent Results in various public coalitions and platforms, acting as a spokesperson where needed.
Organisational management and development
- Alongside other line managers, ensure the consistent application of Results’ policies and procedures, with a focus on effective performance management, staff development and wellbeing.
- Manage the Campaigns and Communications budget.
- Lead on the effective monitoring and evaluation of our campaigns and communications work in support of organisational grant management and impact reporting.
- Contribute ideas to and support organisational initiatives to expand our work, including funding applications.
Person specification
Essential criteria
Skills and experience
- 3-5 years’ proven experience developing and delivering successful advocacy campaigns, including through volunteer networks and effective communications approaches.
- An understanding of different models of campaigning and how to motivate volunteers for long term campaigns success.
- Demonstrable understanding of poverty and inequality issues and the UK international development campaigning landscape, and experience of working with colleagues across functions to design powerful advocacy strategies to address these.
- Proven leadership of advocacy programmes and projects with measurable outcomes, contributing to organisational success.
- Experience leading on and offline communications programmes to deliver advocacy objectives.
- Experience of representing organisations and working in coalitions.
- Excellent English language and copy-editing skills with the ability to ensure the delivery of powerful content for a wide range of audiences.
- Strong collaborative skills, with an ability to lead cross-organisational initiatives, working with people across a wide range of functions and perspectives.
- Experience of managing complex projects and monitoring budgets.
- Experience of line management.
Personal attributes
- Strong belief in the power of public and volunteer-led campaigning, and in the importance of political engagement to achieve change.
- An organised self-starter, with strong attention to detail and comfortable working with a high degree of autonomy.
- A passion for enabling others to take action on poverty issues and for opposing injustice and oppression, and a commitment to making visible progress on equality, diversity and inclusion.
- An understanding of how to engage diverse audiences in advocacy.
- An enthusiastic leader and team player who enjoys sharing learning and developing others.
- A willingness to travel in the UK to provide support to our local campaign groups.
Desirable criteria
- Experience using digital and social media tools to contribute to advocacy campaigns.
- Experience of media work.
Why work for Results?
Like you, we’re passionate about ending poverty. We’re a small, collaborative organisation that has a big impact. We just do advocacy – we don’t run programmes. The experience you gain with us will further your career in international development. Here are a few of the benefits of joining us, in addition to the salary, pension and annual leave outlined at the top of this document.
Work-life balance
- We offer flexible working so you can manage work around your own needs.
- Hybrid working means you don’t have to be trapped in a long commute every day and don’t have to be London-based.
- Staff members have their birthdays off as a bonus day of leave and we close the office between Christmas and New Year so you don’t need to take leave.
- We subscribe to the Bupa employee advice line – free confidential access to financial and legal advisors as well as telephone and online counselling sessions.
- In addition we run training on mental health at work and have named mental health first aiders who can be contacted in confidence if you would like help finding support.
Anti-oppression
- We offer half a day’s anti-oppression learning leave each year.
- As well as making reasonable adjustments, we support our staff in making applications to the Access to Work scheme to get additional equipment where needed.
- We offer disability leave for disabled colleagues to manage specific needs they may have without having to give up their holidays.
- We have a Board working group on anti-oppression which helps to develop our work on anti-oppression and identify gaps in our current work.
Equality, Diversity and Inclusion
At Results UK, we believe that equality, diversity and inclusion should be the norm. As well as this being an issue of equality and fairness, we recognise that diverse and inclusive organisations are some of the most productive and impactful.
We are aware of the under-representation of certain groups and communities in our sector. These include – but are certainly not limited to – people of colour, people living with disabilities, refugees and people from lower socio-economic backgrounds. We want to change this and are committed to playing our part. As a committed equal-opportunities employer, we actively welcome applications from people from a wide range of backgrounds, skills and abilities, recognising the value that these different perspectives bring to our organisation.
How to apply
Please submit a CV demonstrating your previous experience and answer the shortlisting questions outlined below.
Deadline for applications: 9 am on 14 April.
Interviews will be held online on 24 April. Second round interviews will be held on 30 April / 1 May.
All candidates must have the right to live and work in the UK. If you are made an offer of employment, this will be subject to verifying that you are eligible to work in the UK before you start work.
Shortlisting questions
You will be asked to answer the following questions as part of the application process. In answering these you should draw upon examples from your previous experience. Please keep your answers under 500 words for each question.
- What motivates you about this role at this point in your career?
- How do you think that political challenges to the UK’s support for international development efforts affect how to involve volunteer campaigners and interested members of the public in advocacy on development issues?
- How would you approach identifying new volunteers and developing new groups to increase the reach of our grassroots network?
- What does the term anti-oppression mean to you? Feel free to reflect on your personal experiences of anti-oppression if you would like to do so.
The client requests no contact from agencies or media sales.