Community Outreach And Projects Coordinator Jobs in Sainte Luce, Anosy
Reporting to: Services Manager
Location: Midlands Home Working, with significant travel across the region
Hours: Full-Time (37.5 hours per week)
Salary: £25,000 - £28,000
Purpose: This is a varied role which involves networking and engaging with a variety of communities and professionals specifically across the Midlands. This is a great time to join us as we work towards our 2024-26 strategy to ensure more people across the country have access to our information and resources. You will have the opportunity to work across a range of exciting projects to include online groups, reaching out to diverse audiences, community outreach and presentation delivery. We would like the person appointed to take up the post in January 2025.
Key Responsibilities – the role will include but not be restricted to:
· Support, nurture and facilitate Online Arthritis Action Groups and Events.
· Organise networking opportunities and presentations.
· Attend local and national events as required.
· Create and retain relationships with localised contacts including community organisations and healthcare professionals.
· Help us implement our Equality, Diversity, and Inclusion Strategy by reaching out to diverse communities including Ethnic Minorities and Low-Income areas across the Midlands region.
· Support the development of our younger adult projects through researching and contacting organisations to ensure 18-40s are aware of our resources and information.
Networking
· Research and reach out to local and national networking opportunities across multiple sectors (community organisations, healthcare professionals, underrepresented communities).
· Nurture local relationships through meeting with and presenting to organisations.
Groups
· To organise and facilitate Online Groups including administration and promotion activities.
· Report on any relevant feedback with aims to improve the service.
· To assist with finding speakers.
· To understand and follow the Charity’s rules on confidentiality.
Other Activities
· Work with the Communications Team to keep social media and the charity’s website up to date with Groups and Events.
· Ensure administration is undertaken for all Groups and Events.
· Ensure Key Performance Indicators are kept up to date on the charity’s database (e-tapestry).
· Other tasks relevant to the level of this post may be asked of you.
· Attend our EDI Working Group meetings.
Location
The post will be located in the Midlands, working from home. Extensive travel across the Midlands will be an essential part of the role, which may require driving or using public transport. Therefore, owning or having access to a vehicle is essential. Monthly visits to the London office are required. Travel expenses will be reimbursed.
We particularly encourage applications from underrepresented groups and those with lived experience.
PERSON SPECIFICATION
EXPERIENCE & SKILLS
Track record of community engagement: Essential
Excellent project management and organisation skills: Essential
Excellent verbal and written communication skills (including Microsoft Office and video conferencing): Essential
Excellent facilitation and presentation skills: Essential
Experience in researching potential partners and building relationships: Esssential
Experience of maintaining a charity database: Desirable
Experience of delivering course/ educational materials: Desirable
Experience of working as part of a small team: Desirable
Fluency in a foreign language (for example, Urdu, Punjabi, or Bengali): Desiarabl
ATTRIBUTES
Excellent customer service and inter-personal skills: Essential
A self-starter, able to work on own initiative where required: Essential
Enthusiastic team-player with a can-do attitude: Essential
Able and willing to travel extensively within the region: Essential
Benefits
As a valued member of our team, you will get:
· 25 days annual leave, rising to 30 days after five years, plus Bank Holidays and 3 additional days for our Christmas office closure.
· 7.5% employer pension contribution/2.5% employee contribution.
· 24 hour, 365-day access to the Employee Assistance Programme.
· Cycle to Work Scheme.
· Annual Eye Tests.
How to apply
Applications should be in the form of a CV with a covering letter explaining your interest in and suitability for the role. Please provide both email and telephone contact information for yourself.
Applications should be received by 5.00 p.m. on Thursday 28th November 2024 at the latest. We may close the job prior to the closing date subject to receiving sufficient applications. Therefore, applicants are encouraged to make an application as soon as possible.
First round of interviews will take place on Zoom on 5th December 2024. The second round will take place on 11th December 2024 at the London office. Reasonable travel expenses will be reimbursed.
Arthritis Action is an equal opportunities employer. We treat employees and applicants in the same way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic origin, sexual orientation, religion, or belief.
Registered Charity 
6 - 10
The client requests no contact from agencies or media sales.
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About Us
Street Support Network is a small, impactful charity that helps over 30 locations in the UK in their responses to homelessness.
Lead organisations in these locations pay us to host and maintain a localised online directory of services and advice. This is where most of our income comes from.
We also work offline, connecting people in local areas to co-produce better solutions, facilitate conversations and co-ordinate action.
About the Role
This interim role will play a pivotal part in the future of the charity by leading the team and our network of local partnerships to support those experiencing, or at risk of experiencing homelessness.
This high-impact role requires an independent and strategic leader who can balance managing existing partnerships with identifying and cultivating new opportunities and exploring options for a sustainable future for the charity.
We anticipate this role is needed initially for a six- month period to complete an options appraisal for the future. A longer-term appointment is possible, depending on the outcome of the appraisal.
The ideal candidate will demonstrate strong initiative, leadership, and the ability to contribute to both short-term and long-term strategic goals.
As a very small team we are very values driven and not too formal. Everyone really cares about what we do and homelessness more generally.
About the Responsibilities
Manage existing SSN locations:
- Manage relationships with existing locations and strengthen engagement with them, ensuring they receive tailored support and we receive maximum income.
- Use our CRM system to track partnership engagement, including relationship status, history and payments. This will likely include engaging with partners regarding outstanding payments.
- Host and facilitate quarterly online network events to encourage collaboration amongst SSN locations. Support our locations with managing their data integrity. This will include recruiting and managing volunteers. Measure and report on impact using Theory of Change and other metrics, both internally and for our partners. Be responsive to enquiries from potential new partnerships.
Support the Street Support Network Team:
- Provide appropriate support and direction to the two team members.
- Host and lead regular team meetings to ensure communication, engagement and collaboration.
- Meet regularly with Chair of Trustees and Finance Advisor. Prepare Reports for Trustees and attend Trustee meetings to present advice and support actions agreed.
Income Maximisation and Fundraising:
- Work closely with our Finance Advisor to maximise fee income from existing SSN locations.
- Collaborate with our external fundraiser to identify additional funding opportunities and submit compelling grant applications to supplement fee income covering the charities’ core costs.
- Provide guidance to local partners on their fundraising initiatives and grant applications to meet their SSN fees.
Explore and present an options appraisal for the future of Street Support Network:
- Work with Trustees, team and external partners to explore options for the future of SSN to include options for expansion and development of new products and services or for consolidation.
- Collect evidence and undertake stakeholder consultation and provide written reports to Trustees to help with decision making.
- Develop action plans for taking strategy forward.
About You
Essential Requirements:
- Significant knowledge and experience of the homelessness and charitable sectors
- Strong leadership skills and ability to manage, lead and motivate a small dedicated team
- Experience of managing budgets, contributing to strategy development and charity governance
- Experience of working with a variety of stakeholders including local authorities and VCSE organisations.
- Confident working independently Clear and effective communication skills both written and verbal including report writing
- Able to regularly travel to Manchester for team meetings
Desirable Requirements:
- Experience in volunteer recruitment and the delivery of meaningful volunteer programmes
- Experience in fundraising and writing grant applications
- Experience of leading a small charity or social enterprise
- Lived experience of social disadvantage (e.g. homelessness, mental health issues, substance misuse, offending and domestic violence and abuse)
The client requests no contact from agencies or media sales.