Community Officer Jobs in Rye, East Sussex

Fundraising Relationships and Business Development Manager (1-2 days a month in London)
£40,000 per annum | Full-Time or Part-Time Considered | Permanent

Are you an experienced fundraiser passionate about building high-value relationships? Join SPANA as our Fundraising Relationships and Business Development Manager, where you’ll develop corporate partnerships and engage major donors to secure vital funding for the welfare of working animals worldwide.

What You’ll Do
As Fundraising Relationships and Business Development Manager, you will:

• Lead and grow SPANA’s high-value donor and corporate fundraising programme.
• Identify and cultivate new corporate partnerships and major donors to expand income streams.
• Manage and develop relationships with existing high-value supporters, ensuring long-term engagement.
• Develop compelling fundraising proposals, appeals, and stewardship activities to maximise donor commitment.
• Project-manage the development of marketing materials and fundraising events.
• Work closely with internal teams to identify funding opportunities and align donor engagement strategies.
• Support senior stakeholders, including the CEO and Global Director of Fundraising, in donor engagement activities.

Why Choose SPANA?

• Impact-Driven Work: Your fundraising efforts will support vital programmes improving the lives of working animals globally.
• Career Development: Work in a growing team, with opportunities to develop your expertise in major donor and corporate fundraising.
• Collaborative Culture: Be part of a dedicated team working together to make a tangible difference.
• Flexible Working: Hybrid role with remote working and travel to London 1-2 times per month.
• Part-Time Considered: We are open to part-time arrangements for the right candidate.

What We’re Looking For
We’re looking for a proactive fundraiser who:

• Has experience securing income from high-value donors and corporate partnerships.
• Is skilled in developing tailored fundraising proposals and relationship stewardship strategies.
• Can confidently engage senior stakeholders and supporters in fundraising activities.
• Thrives in a fast-paced environment, balancing multiple projects and priorities.
• Is passionate about animal welfare and SPANA’s mission to protect working animals worldwide.

About SPANA
SPANA is dedicated to transforming the welfare of working animals in some of the world’s most vulnerable communities. Through veterinary care, training, and advocacy, we ensure working animals receive the protection and support they deserve. Our fundraising partnerships are crucial in driving this mission forward.

How to Apply
If you’re ready to lead high-value fundraising initiatives and make a real impact, apply today. Together, we can create a better future for working animals worldwide.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We're recruiting for someone to lead our Capacity Building & Standards (CB&S) function on a maternity cover contract.

The CB&S function aims to build the capacity of organisations and institutions to embed the processes, skills, structures and cultures needed for effective public engagement in decision making. This includes work in the public, private and third sectors.On a practical level this includes developing and delivering training courses and mentoring programmes; setting up and supporting networks; authoring good practice guides and thought leadership pieces; being responsible for our Knowledge Base and tools; leading sector-wide standards development; and, managing and other programmes and projects that supports the embedding of public participation and engagement in the UK. 

In this role you will lead the CB&S team in the development, design and delivery of impactful and sustainable capacity building and standards setting programmes and projects. You will oversee the work of the function and quality direct work of around 10 people (both CB&S team and cross-function roles). You will be a member of our management team, be accountable for the function achieving its objectives, report on function performance to the board and oversee the implementation of our impact framework supported by the impact working group.

We work across the UK, with offices in Belfast and London. Many of our staff work from home across the UK or in a hybrid pattern, rather than being based at one of our offices, though we meet up regularly as a team

Are you a dynamic and experienced leader ready to drive and improve the delivery of high-quality, cost-effective support services for individuals with learning disabilities across England?

If yes, we want to hear from you! Join us at Mencap as our Director of Performance and Analytics and be the driving force behind our organisational growth.

This fundamental role reports to the Executive Director of Personal Support England and blends strategic leadership, performance management, data-driven decision-making, and innovation to drive excellence in service delivery and operational efficiency. The Director will also oversee a Data Analyst, serve as the IT lead for Personal Support Services England, and play a key role in preparing and presenting reports to both the Executive Team and the Board of Trustees.

In this role, you will oversee the performance of Personal Support Services across England, ensuring high standards of care, compliance with regulatory and quality requirements, and continuous service improvement.

You'll lead financial management and forecasting to ensure sustainability, negotiate with commissioners to secure funding, and implement cost-efficiency measures. You'll also develop commercial plans to align service performance with financial targets and drive sustainable growth.

Innovation and digital transformation will be key, as you lead the integration of new technologies to enhance service delivery and efficiency. Additionally, you'll manage data strategy, governance, and oversee a Data Analyst to provide actionable insights.

As a leader, you will guide and support service leaders and collaborate with cross-functional teams to achieve organisational goals, all while promoting the core values of the organisation and fostering an inclusive culture.

We are looking for someone who has:

• Proven senior leadership experience in the heath and social care sector, ideally within learning disability or personal support services.
• Strong financial management skills, with experience overseeing large budgets, forecasting, and improving financial performance.
• Demonstrated success in negotiating contracts and fees with commissioners or purchasers in a regulated service environment.
• A track record of driving performance improvement and efficiency initiatives while maintaining service quality.
• Expertise in data strategy, analytics, and governance, with experience in preparing and presenting reports to senior stakeholders.
• Knowledge of digital transformation and assistive technology, with experience leading technology-driven service improvements.
• Excellent communication and stakeholder management skills, with experience working with external partners and regulators.
• A deep understanding of the needs and challenges faced by individuals with learning disabilities, with a commitment to person-centred support.

If this position sounds like you then please apply now by uploading an up to date CV and a cover letter that outlines why you would be the perfect person for the job.

We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.

*Please note*The application closing date for the role will be on Sunday 6th April 2025. First stage interviews will be held via TEAMS w/c 14th April 2025 and onwards with second stage interviews to follow 28th April 2025.

At Mencap, we’re excited to receive your application! We reserve the right to close this advert earlier than planned, if we receive a high volume of applications, therefore we encourage you to apply as soon as possible.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes;

• providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
• providing advice through our help lines and web sites

Join Us in Making a Difference at Marie Curie

Marie Curie is the UK's leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.

Our Mission: A Better End of Life for Everyone

In the next five years, we're committed to closing the gap for those missing out on the end-of-life care and support they need. We'll achieve this through:

- Expanding and transforming direct care and support

- Delivering practical, accessible information and guidance

- Leading the way in shaping end-of-life experiences

Your Role in Our Vision

The Legacy and In Memory Manager will lead the charge in raising awareness and growing vital income streams through gifts in Wills and in-memory giving. With an annual portfolio worth over £40m, you'll play a key role in driving change to make legacy giving a normal, everyday way to give. Working with the wider sector through Remember a Charity, you'll help shape the future of fundraising in the UK and across Marie Curie.

Your Key Responsibilities

- Own the Legacy Product: Take the reins on driving growth and innovation for legacy and in-memory giving. Collaborate across teams to refine processes, own legacy and in memory giving, and develop fresh, impactful creative campaigns. Build strong relationships with key stakeholders, media agencies, and regulatory bodies.

- Lead Campaigns: Be at the forefront of high-profile TV-led campaigns aimed at attracting legacy supporters. Craft tailored experiences for audiences, optimise data flows, and constantly improve performance to drive growth and engagement.

- Inspire Leadership: Manage and mentor a team of six, setting clear objectives and fostering a culture of high performance and collaboration. Inspire and support your team to achieve the best results while embodying the organisation's values.

- Master the Budget: Oversee a £2.5m budget to help secure over £40m in legacy income. Track financial trends, create forecasts, and provide insightful analysis to support growth.

- Ensure Compliance: Lead the charge in ensuring all operations comply with fundraising regulations, providing expert guidance to keep things running smoothly.

What you will need

- Strategic development and the ability to ensure the progression of objectives and strategy

- Data analysis and the ability to spot trends in performance and the marketplace

- Relationship building, including the ability to influence and negotiate with stakeholders

- People management skills including performance support and setting clear objectives

- Communication and interpersonal skills, able to communicate with passion and gravitas

- Excellent attention to detail with the ability to create and digest detailed reports

- Operational management skills across a large and complex multi-channel programme

- Excellent IT skills and the ability to read results from new platforms and reports

- Excellent numerical skills with the ability to prepare and digest financial reports

- Time management and the ability to effectively prioritise workloads to use resource effectively

Please see the full job description here

How to Apply

Submit your CV and cover letter online, highlighting your most relevant skills and experiences for this role.

Application deadline: Sunday 13th April 2025
Salary: £ 45,500
Contract: 12 month Maternity Cover
Location: Homebased
Why Join Marie Curie?

- Flexible working arrangements

- 25 days of annual leave plus flexible bank holidays

- Pension contributions up to 7.5%

- Loan schemes for bikes, computers, and season tickets

- Continuous professional development opportunities

- Enhanced wellbeing and employee assistance programmes

- Membership discounts through the Blue Light Card

- AND SO MUCH MORE!

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments.  Please email any requests to [email protected]

We are looking for an experienced Trust Fundraiser with a background in securing income from charitable trusts and foundations to join our team to help Groundswell continue to create positive change in the lives of people, services and systems on their mission to tackle homeless health inequalities. Recently kicking off our new ‘Creating Positive Change’ strategy, coproduced by over 130 staff, volunteers, clients and partners, we have ambitious plans and a compelling model which in its simplest form promotes healthier lives and a better future for anyone who has experienced homelessness.  

The successful post holder will have experience in leading the development of well-written, compelling proposals and reports to charitable trusts and corporate foundations; demonstrating key relationship management skills to ensure all our funders feel part of Groundswell’s mission. You will be a flexible worker with strong organisational, research and written communication skills. You will pride yourself in collaborative working to ensure the most successful chance of securing income, whilst being a self-starter who can manage their own workload effectively.

SALARY: £35,000 FTE

LOCATION: Homebase

HOURS: 25 hrs per week (negotiable) 

CONTRACT: Permanent

As Communications and PR Manager we are looking for an experienced and high-achieving individual with exceptional written skills to work closely with our Director of Communications and Fundraising. The successful candidate will lead on the delivery of an organisation-wide communication strategy and will also work with the Dir Comms and Fundraising to develop and deliver a PR strategy to help grow JET’s voice and influence at a very exciting time in our growth (this is the first time we have looked to bring our PR function in-house).

You will have responsibility for managing JET’s voice and narrative, and will supervise our  Communications and Events Officer to plan, develop and deliver engaging copy and multimedia assets - both long and short form – for use across multiple platforms in line with our comms KPIs. Your exceptional written and proofreading skills, creative experience and your eye for precision, will support us to develop inspiring and impactful stories to bring our work to life for our key audiences. 

You’ll also have responsibility for PR and media relations activities including identifying relevant media opportunities, writing press releases, building out the organisation’s PR infrastructure, and proactively pitching to local and national media and policy influences to grow awareness of our work with key audiences.

We welcome applicants whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.  Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people

About the Jon Egging Trust (JET) 

At JET, we support vulnerable young people to get back on track and realise their potential; more than 45,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.  

Our benefits package includes: 

• Flexible working  
• Enhanced annual leave 
• Enhanced Maternity Leave
• Homeworking allowance
• Occupational pension scheme 
• Occupational sickness scheme 
• Special paid leave provision 

Read our Applicant Privacy Notice

Child and adult at risk protection policy statement

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.

To apply

Please complete our online application form.

The closing date is 21st April at 23:59. 

Interviews to be held week commencing 28th April 2025.

Interview process

First-round interviews: Week commencing 28th April 2025 – Candidates will be asked to present a portfolio of recently published written work as part of the assessment of their writing skills (ideally published by more than one external source). All portfolio pieces must be the written work of the applicant. The portfolio must also be submitted in advance, with further instructions provided upon invitation to the interview. 

Second-round interviews: 6th May 2025 – A face-to-face panel interview will be held in or around Lincoln. Candidates will also be given a brief editorial task to complete, together with a Q&A session.

Questions?

Contact us through our website.

Please note: In order to become an employee at JET you must be able to produce evidence of your Right to Work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role.

On 20th August 2011, Flt Lt Jon Egging lost his life whilst completing a display at the Bournemouth Air Festival. He was coming to the end of his first year with the world-famous Royal Air Force Aerobatic Team, the Red Arrows, flying in the position of Red 4.

Jon was an inspirational individual, and inspiration is at the heart of everything we do. Like Jon, our staff and volunteers are chosen for their ability to act as positive role models; in turn they inspire and enthuse our vulnerable young students to reach their full potential. Our long-term support programmes increase self-confidence, self-esteem and aspiration, and ultimately empower young people to become role models within their own communities.

The Jon Egging Trust realises Jon’s dream of inspiring young people through his love of aviation, STEM, teamwork and leadership, helping them to overcome adversity, identify their strengths and work towards their dreams.

Following the return of our co-founder Becca Dean MBE as CEO, we're excited to be recruiting for several new roles as we move into the next chapter of our journey. Having recently celebrated our 12th birthday, we're more determined than ever to reach even more girls and young women, and we’re building a brilliant team to help us do just that. If you're passionate about empowering the next generation, we’d love to hear from you.

THE ROLE

This is an exciting time to join The Girls’ Network as we seek to expand our work inspiring and empowering girls from the least advantaged communities. As an experienced HR professional, you will be key in ensuring that we recruit and retain great people whilst attaining best practice in our HR policies and procedures.

The People and Culture Manager will provide professional HR strength to The Girls’ Network and be responsible for training and development plans for our team. You will lead on recruitment, retention and policies and oversee and enhance the full employee lifecycle. As a small charity the role will necessarily include some basic administration activities as well as taking a strategic view.

Key roles and responsibilities

Recruitment

You will oversee the recruitment and selection process for all new hires.

• Ensure consistent and appropriate Job Descriptions for all roles (working with the hiring managers)
• Draft job advert and advertise roles in the relevant places, with a regular review of which sites are working
• Review and respond to CVs and all recruitment related enquiries, producing a short list of suitable candidates with the hiring manager
• Coordinate interviews including assisting with interview panel selection and interview questions
• Provide or organise interview training and support where necessary, with a particular focus on ensuring diverse recruitment and being aware of unconscious bias during the interview
• Feedback to candidates as required
• Feedback to candidates as required
• Complete the onboarding process including:
  • induction programme for all new starters;
  • availability of appropriate equipment;
  • compliance with Health and Safety regulations applicable to home working

Staff Policies

• Update online staff handbook periodically to ensure up to date compliance and taking appropriate HR legal advice
• Review policies, recommending changes as needed to ensure that they reflect our mission to be a great place to work.
• Draft new policies and advise on improvements to existing policies
• Support colleagues with understanding and implementing the policies where necessary
• Review HR policy list periodically for completeness, introducing new policies as required from time to time or removing those no longer required.

Equity, Diversity & Inclusion (EDI)

• Maintain an up-to-date knowledge of anti-discriminatory legislation and best practice, keeping Senior Leadership Team informed
• Ensure a continued focus in this area in respect of staff recruitment and retention
• Enhance good relations and practices towards different minority groups by researching, applying and promoting diversity initiatives and sharing best practice across The Girls’ Network
• Work with all staff to ensure that EDI is considered in all aspects of our work

Performance management and development

• Oversee and manage a performance appraisal system that promotes The Girls’ Network’s values, drives high performance and encourages good quality staff retention
• Ensure staff performance is in place and documented consistently for all staff
• Help colleagues identify and undertake training needs, helping to build a culture of continuous improvement
• Ensure a continued focus on well-being and support

Well-being

• Take the lead on employee Well-being, providing direction and support, as well as coordinating the team's activities
• Ensure compliance with working time directives, raising any workload issues appropriately with line managers
• Introduce appropriate initiatives periodically such as a focus on Mental Health awareness

General HR management

You are responsible for overseeing all general administration around the HR function including, but not limited to:

• Ensuring the HR database and software are up to date with employee records
• Processing staff changes appropriately
• Keeping Payroll aware of changes affecting employee pay on a timely basis
• Tracking and maintenance of staff leave records
• Managing absences (eg, sick leave, maternity leave) in accordance with TGN policy and legal requirements
• Handling employee relations including grievances, reporting to Senior Management and supporting decision making
• Managing provision of staff benefits, including recommendations to Senior Management for improvements
• Maintaining pay structure and leading salary banding review when required

Other duties

As a small charity with limited resources, all staff are expected to be flexible with their work and as such you may be required to undertake other duties and tasks as assigned from time to time.

WHAT YOU WILL BRING TO THE ROLE

Essential

• Proven, demonstrable experience in a similar role
• Experience of leading the recruitment process, in particular attracting diverse candidates
• Good working knowledge of UK HR laws and regulations, taking appropriate advice as required
• Skilled in supporting employees with performance management, in particular within a small charity where staff are based from home
• Knowledge of HR systems and databases
• Excellent written skills, including the production of policy and guidance documents
• Comfortable working with high degree of autonomy, often with limited budgets and to deadline
• Competence managing interpersonal relationships at all levels
• Passion for The Girls’ Network’s mission and an interest in issues related to mentoring and equality
• You are flexible in your approach to working with a small organisation and understand the time and resource limitations.

Desirable

• Experience of implementing a values-based approach to recruitment and performance management
• You have safeguarding knowledge and experience
• Understanding of or experience of working from home
• Experience of working in a small charity

For more information about our organisation and details on how to apply, please visit our website and download the candidate pack.

Good luck with your application.

The vacancy

We are seeking to appoint seven Advisory panel members for the following committees:

Companies Committee (one dispensing optician, one optometrist and one business registrant) 

Education Committee (one dispensing optician and one registered medical practitioner)

Registration Committee (one dispensing optician and one lay member)

Please note that applicants cannot be appointed to more than one committee.

About the GOC
We are the regulator for the optical professions in the UK. Our purpose is to protect the public by promoting high standards of education, performance and conduct.

About the Advisory Panel
The Advisory Panel is a meeting of the four Council’s committees (Companies, Education, Registration and Standards) in plenary session. They are established by statute for the purpose of giving advice and assistance to Council (whether or not in response to a request from them) on:

· matters relating to business registrants other than matters required by the Opticians Act to be referred to the Investigation Committee, the Registration Appeals Committee or the Fitness to Practise Committee;

· matters relating to optical training, education and assessment;

· matters relating to registration, other than matters required by the Opticians Act to be considered by the Registration Appeals Committee; and

· matters relating to the standards of conduct and performance expected of registrants or those seeking admission to the register.

The committees and the Advisory Panel meet about twice a year. You can read the current terms of reference for the Advisory Panel, Education Committee, Registration Committee and Standards Committee.

 

Remuneration and time commitment

A daily fee of £319 will be paid. This is in line with our member fees policy and member fee schedule.  This is taxable and subject to Class 1 National Insurance (NI) contributions. It is not pensionable.

Members can claim expenses for travel and subsistence costs incurred on Council business as set out in our expenses policy.

This role is part time with a commitment of approximately 2-3 days per year, including time spent preparing for meetings.  Meetings will usually take place via MS Teams but may on occasion be held at the GOC Offices in London or other suitable venues.

We would welcome applications from individuals who are disabled and from diverse ethnic backgrounds as these are currently under-represented on our council and committees.

For more information about these roles please see the attached candidate information pack.

APPLICATION DEADLINE:  midnight Sunday 06 April 2025.

Online interviews will be held on either week commencing 02 June 2025 and 09 June 2025.

We strive to be as diverse as the public we protect and welcome applications from everyone, regardless of age, disability, gender reassignment, race, religion or belief, ethnicity, sex, sexual orientation, marriage and civil partnership, pregnancy, maternity and geographical locations outside of London.

We have an exciting opportunity for someone with excellent communication skills to join the staff of a social enterprise. The core function of this role is to handle new business enquiries from prospective clients, discussing the most appropriate service to meet clients’ needs, delivering the sales process and supporting the team manager. With big plans for the future, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.

You will be an excellent communicator with good interpersonal skills and experience of working in a client-facing advice or sales role. A proven ability to provide clear and coherent information via the telephone in a way that is accessible to a broad client base is essential.

The successful candidate will be able to establish a good rapport with clients and stakeholders in a professional and caring manner, upholding brand values.

In return, you can look forward to working with a small but highly-skilled and dynamic team, and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package. 

MAIN DUTIES

1.Being first point of contact for new business client enquiries, responding to messages from new clients and scheduling sales consultations with prospective clients. This includes acting on new referrals for paid service consultations within 24 hours, gaining the client's trust, identifying and advising on the best service to meet the client’s needs from initial assessment of their situation, and promoting confidence in Beacon and our ability to meet the client’s needs.

2.Liaising with relevant health trusts, care providers and other organisations to support the facilitation of assessments, as part of a new business request.

3.       Providing operational support to Business Development Manager, including taking telephone enquiries from clients and arranging sales consultations. Supporting the Business Development Manager with sales consultations during holidays and at peak periods.

4.Drafting and sending detailed estimates to prospective clients following initial consultations and following up to close the sale.

5.Establishing a rapport with prospective clients, utilising Beacon’s reputation within the industry to generate business and maintaining excellent communication throughout the sales journey.

6.Managing the case allocation process including responsibility for ensuring cases are allocated in a timely way according to case deadlines.

7.Generating and sending out contracts and associated paperwork, and processing completed contracts for clients engaging in a paid service. Liaising with caseworkers for a smooth handover of the new case, ensuring that expectations are met and key deadlines understood by the caseworker.

8.Maintaining good communication with colleagues in the Information and Advice team to facilitate the smooth transfer of prospective clients from an advice call to a paid service consultation.

9.To keep relevant and sufficiently detailed case records following each client contact, ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection policies. 

10.Keeping sales data software up to date and producing monthly sales reports for Managing Director.

11.Responsible for the effective operation of client administrative procedures including operating and maintaining database and filing systems.

12.Arranging for the safe and secure transportation of sensitive client files and medical records for caseworkers and clients.

13.Attending line management, supervision and team meetings as appropriate.

14.Provide organisational, administrative and secretarial support to the sales and casework teams as required.

STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.

Background Information

NHS Continuing Healthcare (CHC) is the name given to a package of care that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and residential accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.

The criteria for determining who is eligible for CHC are highly complex and can be very difficult for the public to understand, and for professionals to apply consistently. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.

Beacon was established in May 2014 for the purpose of providing independent and high-quality support to individuals and their families in England who need help navigating the NHS Continuing Healthcare process.

Beacon is a registered social enterprise and a proud member of Social Enterprise UK. We operate with a core set of ethical social objectives and values through which all of our work is delivered.

Social enterprises are businesses. Like any other business, they seek to make a profit and succeed commercially. But how they operate, who they employ, how they use their profits and where they work transforms lives and communities across the UK. At Beacon, we donate any surpluses to supporting charitable objectives that are in line with our aims.

Through expert advocacy Beacon enables people to be heard and to enact real and positive change in their lives. We help people to understand their rights and the realistic options available to them, equipping some of those most vulnerable in society with the knowledge and practical support to make meaningful and transformative decisions.

We do this by providing advice and expertise through three separate services:

• We deliver chargeable representation and casework services in NHS Continuing Healthcare across England;
• We deliver a comprehensive programme of training and consultancy to public, private and third sector organisations, with a particular focus on equipping health and social care practitioners to get it right; and
• We are the chosen supplier for the NHS England-funded national Information & Advice Service for Continuing Healthcare.

Our Values

At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:

1. Ethical

Commitment to our clients

We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.

Commitment to our team

We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.

1. Expert

Commitment to our clients

We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.

Commitment to our team

We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.

1. Personal

Commitment to our clients

By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.

Commitment to our team

We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.

1. Compassionate

Commitment to our clients

We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.

Commitment to our team

The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.

1. Rewarding

Commitment to our team

We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families.