Community Manager Jobs

Support Coordinator

We’re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join our Communication Support Service based in the Hampshire area, specifically South West Hampshire (New Forest area). This is an exciting opportunity to work with stroke survivors and their families to provide communication support following a stroke.

This is a remote working role offering flexible working.

Position: S11203 Stroke Association Support Coordinator

Location: Home-based, Hampshire, however frequent travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Part-time, 24 hours per week (flexible working available)

Salary: Circa £17,546 per annum (FTE circa £26,700 per annum)

Contract: This is a fixed-term contract until 31 March 2025. Our services are contracted, we currently have funding for this contract until 31 March 2025.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 8th September 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by helping people to develop strategies, rebuild confidence and increase independence with their communication. This may be on a one-to-one basis or in a group setting.

The Stroke Association Support Coordinator will:

· Support new stroke survivors and their carers from hospital discharge into the community.

· Take a person-centred approach to goal setting and support to enable stroke survivors and their carers to improve communication

· Provide personalised information, advice and support.

· Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.

· Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

The post holder will have experience/background in:

· A caring profession ideally with experience of supporting people with disabilities.

· Setting up and running groups.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV with a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Summary

• Service Desk: This team are the first point of contact for anybody needing our support. They receive, record, respond and resolve approximately 12,000 enquiries a year.
• Infrastructure: This team manages the NCIs' physical and virtual technology infrastructure Also manages against Cyber Security threats and protection. We are Cyber Essentials PLUS certified having undergone an external audit of our Cyber protection processes.
• Business Change: This team support the specification and delivery of the NCIs' IT-enabled projects portfolio.
• Procurement Management: This team manages the NCIs technology contracts portfolio and oversees IT procurement procedures and processes.
  

• Operate as the first point of contact for NCl's users to investigate and resolve 1st / 2nd line technical incidents to agreed service levels and to provide technical advice and support.
• Provide a high level of customer service via direct phone and email support, including remote support and ensure service level agreements are consistently met.
• Actively own, manage, monitor, troubleshoot and resolve queries and incidents reported to the service desk and prioritise, resolve, or correctly refer to the relevant IT support teams. To provide both remote and on-site technical support to 600 network users across 3 sites and remote locations. Take ownership of requests and- incidents reported to the IT service desk.
• Provide insight on March 2024 trends.
• To provide feedback to IT colleagues on incidents, and ensure the effective delivery and provision of 1st and 2nd line technical support and resolutions.
• Ensure incidents are logged, triaged, assigned correctly, responded to and resolved within service level agreements.
• To ensure minimum disruption to users, status updates, user contact and resolutions are recorded and that effective relationships with 3rd party providers are developed.

• You are required to be in the office 5 days a week during the probation period and 3 days after successful completion of probation to support our hybrid working approach.
• Occasional travel to Lambeth Palace/Lambeth Palace Library.
• A basic DBS check will be required as part of our pre-employment checks.

• ITIL Foundation
• CompTIA A+ and N+ or equivalent
• Experience in Supporting Active Directory, Microsoft Exchange/Office 365 Administration
• Basic understanding of networking and infrastructure.

• A market rate salary of £43,219, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangements requests with locations with an expectation of just 1-2 days per week in the Church House office/base office location. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships
• Access to Occupational Health, and an Employee Assistance Programme
• Access to the Department of Education Restaurant and Westminster Abby with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

The Evidence and Impact Officer will play a key role in improving Become’s approach to monitoring and evaluation, strengthening our research and evidence base, and ensuring that our policy influencing and service development is underpinned by robust evidence. This role will be part of the Policy, Campaigns and Communications department, but will work closely with colleagues in the Services department and across the organisation to deliver impact. We are looking for someone who is motivated, analytical, is passionate about improving the lives of care-experienced young people, and has a good understanding of research methods and data analysis.

Become, the national charity for children in care and young care leavers, is here to make a difference to individual lives right now, and the care system as a whole for future generations. We believe that young people who’ve experienced care should have the same chances as everyone else to live happy, fulfilled lives. We put young people at the heart of everything we do – helping them to be powerful agents of positive change in their own lives, in the care system and in society.

Your application and answers will be anonymously reviewed to ensure fairness and help remove bias from the application process. You’ll need to send us your CV, but it’ll only be considered if you score well on the anonymous review.  Please do not include any additional wording or messages on the application. 

As an organisation serving children in care and care leavers, we are keen to receive applications from people with experience of care. We actively seek to bring diversity of perspectives and experience, and especially welcome applications from those from racially marginalised communities and people with disabilities.  We also ask all applicants to fill in an Equality and Diversity Monitoring Form so we can better understand the diversity of applicants. This is anonymous and will not be connected to your application.   

If you would like an informal chat before applying, please contact Matt Blow, Policy and Public Affairs Manager to arrange a convenient time. 

Please tell us if there are any reasonable adjustments we can make to assist you in your application. 

Interview details:  

Interviews will have two parts: 

• A session with young people; 

• A panel interview with Become staff. 

These interviews may be held virtually, using a video calling app (Zoom or Microsoft Teams) or face-to-face in person at our location in Central London. If access to technology/WiFiis difficult for you, please contact us so we can assist in making suitable arrangements. 

Become also wants to ensure fairness in all of our interviews so all successful shortlisted candidates will be sent the interview questions in advance. 

Interviews will take place: 

• Young people’s panel: 20th September 

• Staff panel: 26th September 

Please note:   

Before continuing with your application, you must have a Right to Work in the UK. Although the role is hybrid, we do not offer work visas or sponsorship for any candidates based outside of the UK.  

The role

Title: Volunteer Coordinator

Reports to: Head of People

Salary: £25,000 per annum, pro rata

Contract: Permanent, part time. 24-32 hours per week flexible across 7 days, onsite at Storyhouse

At Storyhouse, we are lucky enough to have over 180 volunteers. They are integral to our day-to-day operation and are the face of our visitor experience and support our teams across the organisation.

The purpose of this role is to provide coordination of all volunteer activity across the organisation and to support the Head of People with the ongoing management and future development of the volunteer programme.

You will form part of the People Team, which also focuses on Human Resources and Payroll.

You will be proactive in ensuring we have a diverse volunteer programme that is embedded across Storyhouse and is provided as a vital service to our communities.

Responsibilities

Administration

• Coordinate our 180+ volunteers, including maintenance of our systems, training records, and rota management
• Work with all departments to ensure volunteers are integrated and well managed when on shift in their roles
• Oversee and enact all volunteer policies and procedures, playing an active part of annual reviews and ongoing development of these key documents
• Manage the tone and style of communication with all volunteers, managing expectations and keeping them up to date on all Storyhouse news and opportunities
• Keep up to date with best practice and legislation in the volunteer sector
• Conduct regular volunteer surveys and establish routes for volunteers to provide feedback
• Other administrative tasks to support the People Team as required; as a small team, we all support each other.

Recruitment

• Proactively and innovatively manage all volunteer recruitment, creating a diverse pool of volunteers to support our work across the organisation
• Ensure relevant DBS checks are conducted and personal references are obtained, highlighting any concerns
• Support with the development and delivery of volunteer inductions
• Support the Head of People with the creation of volunteer opportunities that both support our teams and provide a first-class experience for the volunteer
• Process leavers relevant systems, monitoring the completion of exit interviews
• Audit & monitor uniform levels, issuing to volunteers, highlighting when stock levels are low

Training

• Maintain our online training records, ensuring volunteers have completed required training
• Assist with the organisation of in-house training by booking spaces, compiling presentations and relevant paperwork, or coordinate the booking of external training providers coming on-site as required

Programme Development

• Attend networking events, open days and recruitment fairs, representing Storyhouse and raising the profile of our work with volunteers
• Work with the Head of People to produce reports on the volunteer programme to the Senior Leadership Team, trustees and other stakeholders as required
• Develop relationships with our partnership organisations and wider networks to maintain and develop existing and new volunteer opportunities
• Work with Young Storyhouse to offer Young Leader graduates volunteer opportunities
• Work on volunteer incentives, recognition and reward schemes across the year

General

• Act in accordance with Storyhouse’s policies and procedures, and undertake any training as required by Storyhouse
• Act as a role model for other staff and contribute to the life of the organisation as a whole
• Carry out any other duties as may be required as part of the Volunteer Coordinator’s role

Skills & Experience

• Previous experience in a similar role working with volunteers, ideally in a visitor-facing environment
• Experience developing learning pathways for volunteers
• Experience delivering engaging training sessions to a wide range of audiences
• Experience creating positive team environments
• Experience networking and developing mutually beneficial working relationships
• Personal volunteering experience (desirable)
• High level of understanding of volunteer legislation in the UK (relevant qualification desirable)
• Excellent time management, administration, and planning skills
• Ability to problem solve and make decisions independently
• Ability to work to a high standard with personal and professional integrity, with a fair and unbiased approach
• Ability to form and maintain effective working relationships with colleagues, volunteers, service users, and third parties
• Strong level of IT skills, including Microsoft Office – particularly Excel
• Highly organised and methodical, with an excellent eye for detail
• Proven ability to handle confidential information with discretion
• Ability to act as an advocate for the organisation and articulate our core values

Trusts and Foundations Officer - Remote / Hybrid Working 

Fixed Term | 11 Month Maternity Cover | Full Time, 37hrs PW

The role provides the option for flexible working arrangements in terms of location. It can either be remote or a hybrid setup, with our main office situated in Derby City Centre.

For more than 80 years, families have been choosing MHA to support the needs and aspirations of their loved ones in later life. People have been forging friendships through our community programmes; fundraising to drive our charitable goals; and spreading the warmth, comfort and spirituality that you’ll find across every MHA home, community and development. All our work is always for one reason, which will always stay the same. Helping older people to live later life well.

Could you be the person to join MHA as our Trusts and Foundations Officer as we continue to enable people to thrive in later life?

About the Role
This is an exciting opportunity to make a difference through the playing a vital role in our Philanthropy Team. 
Reporting to the Senior Philanthropy Manager this role is responsible for working alongside their line manager, wider team and operational colleagues to write and support applications to trusts and foundations for funding.

The role also plays a key role in the stewardship of our trust and foundation supporters, building strong and meaningful relationships with these organisations and individuals.  Whilst not a key focus of this role, the post holder may also be required to support the Philanthropy Team’s wider work including corporate and major donor approaches. 

The role will provide an effective and efficient service supporting the organisation and our homes and schemes to meet our vision, values and strategic objectives. For more information on the role please see the attached Job Description.

About You
We are looking for a passionate and skilled trusts and foundations officer to play a key role in building on the successes of our trusts and foundations programme.  With passion for both writing and supporter stewardship you will be able to write persuasively and build meaningful relationships with those who support us. Working well as a team player you will work closely with both the wider Philanthropy Team and operational colleagues to support local applications as appropriate. 

You will have a track record of delivering efficiently and effectively. You focus on insight, stewardship and persuasive writing to get the right result for the organisation and building lasting and substantial relationships with funders. You will also be an effective communicator developing trusting relationships across the organisation and with our funders and supporters, taking everyone with you on the journey. 

In return we offer a committed and supportive team and a great staff membership scheme which includes training, pension, life assurance, access to high street vouchers and lots more. We will interview on a rolling basis, and reserve the right to close the recruitment period early if we are successful in recruiting to this role.

About us 
Methodist Homes – MHA is the largest charity care provider in the U.K. We have 80 years’ experience of delivering care and support to over 18,500 older people. We understand what it takes to help people live later life well through our Care homes, Retirement schemes and MHA Communities.

At MHA we place great importance on nurturing the mind, body and spirit of those we care for, their families, along with commitment and dedication from our 7,000 employees and 4,000 volunteers regardless of faith, background or belief.

As the largest charity care provider in the UK, we offer some of the highest quality care, accommodation and support services for older people throughout Britain. Our mission is to inspire the best care and wellbeing at every stage of later life.

Why join MHA?
We have a supportive 'family' like culture, the people at MHA are genuinely warm, friendly and a pleasure to work with.

• High colleague employee engagement scores.
• Highly supportive and compassionate leadership team.
• Colleagues have access to Chaplaincy and Pastoral support.
• Employee Assistance Programme.
• Independent free counselling and legal advice
• Favourable pension scheme
• Hardship/welfare fund
• Competitive pay and benefits.inc a discount scheme
• A range of flexible benefits including an option to buy or sell additional annual leave
• Genuine career progression and development.

Beyond Support – Women’s Telephone Support Worker – Southampton

Beyond the Streets is a small charity with a big determination to see routes out for women selling sex in the UK.  Our ‘Direct Work’ is central to the organisation, and due to an increase in service demand we are looking to increase our staff team by recruiting a Women’s Telephone Support Worker.

Working as part of a small team in our office in Southampton, you will be responsible for providing regular telephone support to a caseload of women.  Within this, you will be often the first point of support for women involved in the sex industry, offering a listening ear for them to process some of their feelings and experiences within this space and providing emotional support; as well as providing more practical assistance to overcome the barriers they face in accessing support.  This could be through advocating with external agencies e.g., mental health, housing, problematic substance use, homelessness, poverty, domestic abuse, sexual violence, the criminal justice system; and to make positive steps forward with their lives.

You’ll be…

• Compassionate – communicate well with women using their chosen methods to support individuality
• Encouraging – promote empowerment and independence where possible & encourage women to achieve personal goals
• Supportive – provide support to ensure the safety & wellbeing of women using our services
• Observant – monitor & report any changes in health or circumstances of women as part of safeguarding their well-being
• Engaging – support women to engage in the local community where possible

You’ll enjoy…

• Competitive pay – earn up to £30,000 (FTE)
• Guaranteed hours
• Flexible working incorporating a Time off in Lieu system
• Career opportunities – develop yourself and your career in a specialist VAWG sector, reputable national organisation
• Personal training allowance – to further your work-based skills and knowledge
• Paid holiday – to support your personal life
• Pension Scheme – to help prepare for your future
• Cycle to work scheme – tax free allowance to purchase a bike
• Travel season ticket loan scheme - an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work
• Monthly 1-1 clinical supervision – through an external counsellor to support the work you do with women

You’ll need…

• Good understanding of working with individuals with a variety of support needs, including social, emotional, physical and practical
• Commitment to providing quality, women-lead support
• Strong communication and interpersonal skills including listening, reflecting, summarising and agreeing actions
• Patience, compassion, non-judgemental and motivational attitude
• Resilience to work with women who have often experienced trauma
• A responsible, dedicated and flexible approach to work
• Competent IT knowledge and computer skills

When you join, you’ll receive a structured induction and training plan, including access to all our in-house paid training.

All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check.

Location: Southampton - office based.

Hours:         28 hours per week with some core working hours

Leave:25 days, plus Bank Holidays (F.T.E)

Salary:     £22,800 - £24,000 (£28,500-£30,000 full time equivalent) 

Line Manager: Beyond Support Team Leader

Pension: 5% Employer Contribution, 3% Employee Contribution

Contract: Permanent

Please complete the Application Form via our website by clicking 'Apply', giving as much information as you can that is relevant, and return it to us along with the equal opportunities form to the email address specified in the job advert on our website.

Make sure that you demonstrate in the application form your ability to meet the requirements of the Job Description and Person Specification in the application pack (which is also found on the job advert on our website) by giving clear, concise examples of how you meet each criterion, as set out in the Person Specification.

We recognise our responsibility to remove any barriers in our recruitment process. If you have identified any barriers in the Job Description or Person Specification, please tell us of these in your application. We are committed to making any reasonable adjustment to the job where possible, and it would help us to know your needs to do this.

The Equal Opportunities monitoring form will be detached from your application and kept separately. The information given on it will not be used to make decisions about who is short-listed or recruited.

Deadline for applications: Monday 9th September at 9am.

Interview: Monday 16th September 2024, in person in Southampton.

Follow up Interview: Tuesday 24th September 2024 - in person in Southampton.

Potential start date:  October/November 2024 (open to negotiation for right candidate)

Research Officer

We are delighted to share this new and exciting opportunity for a Research Officer to join a dynamic organisation.

Position: Research Officer

Location: Holyoake House, Manchester 

Salary: £33,570 per annum (pro-rated to 21 hours - £20,142)
Hours: Part-time, 3 days a week (21 hours)

Contract: Permanent

Closing Date: Midnight, Friday 20th September 2024

Interviews: Week commencing 30th September 2024, in Manchester

Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development, including coaching and trade union.

We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit a current CV and cover letter.

About the role:

As Research Officer you will support the development and implementation of Co-operatives UK's strategies through research, surveys, and feedback. In conjunction with the Leadership Team, you will set the strategic research priorities for Co-operatives UK.

As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.

Key responsibilities include:

• Align research efforts with Co-operatives UK’s goals and priorities to support policy and strategy formulation.
• Plan and conduct market research to understand public perceptions of co-operatives; Undertake survey and questionnaire-based research with co-operatives to identify trends, opportunities and challenges within the co-operative sector.
• Maintain awareness of ongoing initiatives across Co-operatives UK and actively collaborate with other departments to identify emerging research needs.
• Analyze members’ purchasing behaviour, assess the business impact of various membership types to enhance member engagement, and evaluate the effectiveness of Co-operatives UK's programs and initiatives.
• Collaborate with internal teams and external stakeholders to gather and utilise data effectively, ensuring maximising the use of existing data.
• Manage research projects, including designing, executing, and analysis of surveys and feedback mechanisms.
• Work with partners and other research and academic organisations to commission research projects.
• Maintain data sources, analyse business data to identify key trends, and translate research findings to provide evidence-based recommendations.
• Prepare reports and insights that demonstrate the value and impact of co-operatives, including their social, economic, and local impacts.
• Develop comprehensive reporting mechanisms to communicate business analysis insights effectively to the Leadership Team

About you:

To be successful in this role, you will be enthusiastic about the organisation and its mission, and you will have experience working as a Research Officer in another organisation.

• Educated to degree level or equivalent

• Experience in commissioning, designing and delivering quantitative and qualitative research projects 

• Project management skills including experience in managing data analysis projects 

• Ability to translate complex data into actionable insights and communicate them effectively to various stakeholders. 

• A proactive approach to identifying and addressing research needs. 

• Strong organisational and analytical skills with proficiency in database management and manipulation. 

• Good understanding of research processes and methodologies, data analysis techniques, and data protection regulations. 

• Proficiency in using data analysis tools and statistical software. 

• Ability to work with attention to detail, accuracy, and within specified deadlines.

• Excellent written and verbal communication skills to interact with diverse stakeholders and convey information clearly and effectively. 

About the organisation:

As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, we are committed to enabling anyone in the UK to form, or join, thriving and sustainable co-ops.

As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.

Other roles you may have experience in could include Policy, Programmes, Research, Policy Officer, Programmes Officer, Research Officer, Policy and Research Officer etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Purpose of the Job:

This role is within our crisis alternative service – Safe Space - which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00pm(midday)-11:30pm across all of our boroughs. The shift pattern for this role is 4:30-11:30pm. This will be on a rota basis across support workers.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis. This will consist of 1:1 support; de-escalating and providing interventions, signposting for specialised or longer-term support, and delivering collaborative self-management plans with clients to improve mental wellbeing. The aim of this service is to de-escalate and prevent further crises.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
• To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

Key Responsibilities:

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Promoting people’ rights and responsibilities
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family

You will have:

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations

Benefits of working with us:

• Contributory Pension Scheme
• 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
• Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
• Cycle to Work Scheme
• Flexible working
• Employee Assistance Programme (EAP) including free counselling sessions
• Paid time off for medical appointments
• Training and personal development opportunities
• Access to shared resources and training opportunities via Mind Federated Network

How to apply:

Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

28 or 35 hours per week (0.8FTE or full-time)

Mind in Brighton and Hove empowers and supports people who have experience of mental health issues in Brighton and Hove and across East and West Sussex. 

We are seeking an experienced, enthusiastic senior manager to support, develop and manage staff delivering and managing high quality mental health services. This is a fantastic opportunity for someone with a proven track record of overseeing effective services that reflect innovation and best practice. You will work collaboratively with other organisations and funders, identify opportunities for service development and support the strategic and operational development of Mind in Brighton and Hove.

You will have excellent communication skills and management experience, knowledge of the voluntary sector and a commitment to Mind in Brighton and Hove’s values. 

Full job details and application forms can be found on our website via the apply button.

Closing date: Midday on Thursday 12th September 2024.

Interview dates: Thursday 19th and Friday 20th September 2024.

All successful applicants are subject to enhanced DBS.

We are committed to equal opportunities and we value diversity in our workforce and aim to recruit a workforce that reflects the communities we serve. We encourage applications from everyone irrespective of age, disability (including experience of living with mental health issues), gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity.

At Better Story, we are dedicated to raising funds and shining a light on organisations that are making a real impact in the world. From those who provide vital support to refugees, to those who empower individuals to transform their lives, and those who are driving positive change in their local communities, we stand behind causes that truly matter.

An essential part of our sustained growth is the recruitment of a Trusts and Foundations Fundraising Consultant. Could that be you?

As a Trusts and Foundations Fundraising Consultant, you will play a crucial role in serving our clients by:

• Understanding their work in detail and collecting the necessary information to write compelling cases for support and applications.
• Leading communications with the clients you support.
• Researching suitable trust funds and foundations
• Creating a strategic plan for submitting applications.
• Writing inspiring applications that get results and make a real difference to the organisations we support.

Please see the full job description that is attached. 

Further Details

• Full Time = 35hrs a week 
• Salary: £26,250 + Pension contribution + home working allowance + IT equipment.
• Location: Fully remote. With optional meetings in Bristol, UK
• Annual Leave: 35 days per year including Bank Holidays

 Please submit a CV and tailored covering letter. We'll be interviewing as and when suitable candidates apply.

We look forward to hearing from you. 

Hours: This role is part time role, available for up to 3 days a week, (21 hours a week) with the expectation of flexibility in emergencies.

Remuneration: GBP £41,000 FTE gross annual (pro-rated based on a full-time equivalent salary, and dependent on experience)

Duration: Permanent

Location: UK-Med Office, Manchester, UK (hybrid working available)

Are you a dynamic and experienced Corporate Partnerships Fundraiser with a proven track record in developing strategic corporate partnerships to drive significant income growth and create impactful, mutually beneficial relationships?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

As we expand significantly, we seek a passionate and skilled Senior Corporate Partnerships Fundraiser to join our growing Fundraising and Communications team.

You will play a pivotal role in UK-Med's ambitious growth strategy, building our private income through developing a new strategic corporate partnership plan, working to identify and reach out to national and regional corporate partners as a new income stream.

Working closely with the Head of Philanthropy, you will take the lead on researching, prospecting, cultivating and stewarding corporate supporters to not only vital secure financial support for UK-Med's work but also create collaborative, strong, mutually beneficial relationships.

This role offers a unique opportunity to work closely with the Greater Manchester Chamber of Commerce, the largest Chamber in the UK, with over 5000 members. As tenants of the Chamber, UK-Med's Head Office is situated with the Chamber of Commerce and, as an approved partner, the Chamber are hugely supportive of UK-Med's vision to grow income and awareness amongst Chamber members. Join a growing team on this exciting journey to save lives and build resilient health systems!

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through humanitarian work.

How to apply

We strongly recommend that you read the Candidate Information Pack - Senior Corporate Partnerships Fundraiser - August 2024 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Your covering letter must include a detailed explanation of your suitability for this post with specific reference to the criteria in the person specification

Applications must be submitted no later than Monday 16th September 2024

The vacancy will close as soon as we have received enough strong applications.

Applications for work in the UK can only be accepted from people with an existing right to work in the UK.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

This is an excellent and interesting opportunity for a proactive and skilled Administrator to join the Learning Team at The Royal College of Radiologists’ (RCR). Within the Learning Projects Administrator role, you will have the opportunity to develop your existing administrative and customer services skills, taking part in projects with the aim of supporting the professional development of doctors.

The Learning Team’s core function is to deliver high-quality educational and learning activities, and products for doctors who treat cancer and make medical diagnosis through imaging. The Learning Projects Administrator will support the team to ensure the smooth running of its day-to-day business.

The Learning Projects Administrator will play a crucial customer facing role by providing excellent customer support to doctors accessing online learning content, acting as the first point of contact for queries. To be successful in this role you will be a strong multitasker with good communication skills. You will understand the importance of providing an excellent service to busy doctors and internal staff, taking pride in doing so. As part of this role, you will also have the unique opportunity to work alongside medical subject matter experts (SMEs) and develop your project management knowledge and skills.  

What you’ll do:

• Provide customer-focused and responsive service to all inquiries about various opportunities to engage with RCR Learning.
• Co-manage phone lines and team email inboxes in line with Service Level Agreements.
• Become a proficient user of the Customer Relationship Management System (CRM), ensuring data is entered, updated and maintained accurately.
• Support the administrative aspects of developing and delivering educational programmes designed to engage doctors.
• Work with the Learning Technologist and SMEs to ensure that the content on our e-learning platform is logically organised, accessible and up to date.
• Alongside other team members, support implementation of end-to-end project management approach according to team principles and frameworks.

What you’ll need:

• Demonstrable organisational and administrative skills, with good attention to detail.
• Proven experience of providing high-quality customer service.
• Experience of undertaking general administrative tasks.
• Good communication and interpersonal skills, with the ability to build and sustain effective working relationships.
• Experience working collaboratively as part of a team and with external stakeholders.

The Learning Projects Administrator is a role where you will make a meaningful impact to the life and professional development of key doctors and have a chance to develop your existing skill set in a friendly and supportive environment. If you are interested in using your skills and experience to achieve this we encourage you to find out more about the role, the RCR and instructions on how to apply in the candidate pack.

Primary Duties and Responsibilities 

This will be based within community venues and working alongside our REP Case Managers to deliver an employability themed curriculum on a face-to-face basis. You will ensure that all learners have completed their ESOL Assessment, are engaged in the right level of support, are learning and are thriving in their journey towards integration in the UK and progressing with their ESOL to support returning to work over their time on REP.

Your responsibilities will include:
• Work alongside Case Managers to complete ESOL assessments and design bespoke
ESOL learning plans for each individual 
• Deliver good quality in-house ESOL provision on a face-to-face basis appropriate to
learners levels and in the community and at community venues. 
• Where needed liaise with local colleges, ESOL providers, charities and other
organisations to refer learners based on their language levels and needs 
• Monitor leaners’ engagement with courses, including our own, their progress and
objectives or qualification achieved. Adapt provision where needed to maintain
engagement.
• Deliver activities in accordance with contractual Service Level Agreements and company
standards 
• Keep accurate service users’ records in accordance with data protection requirements so
that personal information is safeguarded, and progress towards KPIs accurately recorded
on the case management system.
Knowledge, Skills and Experience: 
Required 
• ESOL/EAL subject specialist teaching qualification or equivalent experience 
• Experience working with refugees and / or those facing complex barriers 
• Knowledge and understanding of Data Protection, Health & Safety and Diversity &
Inclusion 
• Experience in successfully managing and progressing customers to meet agreed goals
and ambitions 
• The ability to be based in, and travel around designated catchment areas
• Experience adapting delivery to meet the needs of those at varying levels whilst creating
an engagement environment and meeting high standards 

Desirable
• Trained in Trauma-informed support 
• Access to a reliable vehicle and a full, clean drivers' licence 
• Knowledge of Dari, Farsi or Pashto. 

Key Competencies: 
• Ability to engage, motivate, challenge and inspire; 
• Proactive and solution focused, bringing both creativity and practicality to bear;
• Excellent communication skills; 
• Performance and target focused; 
• Excellent organisation and prioritisation skills; 
• The determination and drive to want to make a positive difference. 

Location and compensation

You will primarily working on an outreach basis within the community. This is a part time fixed term contract,  covering Thames Valley 

Compensation: You will receive a salary in the range 26,000-30,000 (FTE) GBP per annum, complemented by a comprehensive benefits package including private health insurance and up to 10% employer pension contributions.

**Applications will be reviewed on a rolling basis so please apply early if you would like to discuss this role with us.

Company Overview:

You would be joining Palladium, a global impact organisation, with 3,000 employees in over 90 countries. We are a mission-driven business, for whom the impact of our work is as important as the commercial return; the common feature of all our work, regardless of contract size, is the requirement that it contributes to positive social and economic impact. We simply call this ‘Positive Impact’. For the past 50 years, we have been helping our clients to see the world as interconnected in over 90 countries- by formulating strategies, building partnerships, and implementing programs that deliver lasting positive impact. We are experienced in implementing large, complex programmes supporting refugees in different elements of their integration journey and are currently delivering 30 programmes for the UK Government.

Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Should you require any reasonable adjustments or accommodations to be made due to a disability or any other circumstance, please let us know.

Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.

Palladium is a Real Living Wage Employer.

We have a fantastic opportunity for a communications professional to join the Design, Digital and Internal Communications team. This is a remote role (must live in England or Wales) working 37.5 hours a week (part-time will be considered).

Do you have a passion for communications and engagement? Do you want to help make a difference to victims and survivors?

This role is a remote role (must be in England or Wales) within a supportive and friendly team.

As the Internal Communications Lead you will:

• Manage, update and monitor VS internal communication channels so that internal stakeholders (staff and volunteers) across England and Wales are informed of organisation news, successes and strategy and have a mechanism for feeding back.
• Produce, commission and edit copy adhering to all brand and style guidelines for email communications and intranet articles.
• Manage an engaging programme of webinars to update staff on new initiatives, training programmes and other key engagement activities.
• Work closely with staff across the organisation to ensure self-generated content is of a high standard, adheres to brand and style guidelines and is succinct, clear and engaging.
• Advise colleagues on complex communication messages and to form part of the wider communication team response in a major incident or crisis situation.

You will need:

• Significant experience of managing multi-channel internal communications (inc. intranet).
• Experience of writing concise, well written and engaging communications.
• Experience of reporting on key internal communication metrics.
• Experience of editing of video content.
• Excellent interpersonal skills to be able to liaise effectively at all levels.
• Strong personal integrity, reliable under pressure and team ethos.
• Proven ability to demonstrate a commitment to Equality and Diversity, to influence people to achieve effective desired outcomes.
• Educated to degree level or equivalent professional qualification.
• Proficiency in English language.

Interviews for this role will take place w/c 23 September 2024.

About Victim Support:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We are working towards a future where victims’ rights are respected, their voices are heard and they feel well supported.

Everyone at VS is driven by our purpose, vision, mission and values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

Please apply for this role via the Victim Support website. You will need to complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.