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Public Affairs and Media Officer (Westminster)
£33,419 - £36,891 pa plus excellent benefits
London and hybrid working
35 hours per week, full-time
As Public Affairs and Media Officer, you willsupport the policy, public affairs and influencing activities of the College in line with agreed priorities, focusing on our engagement in Westminster and with the UK Government.
You will provide comprehensive monitoring of political and legislative developments in Westminster to ensure the College can proactively influence decision makers and to ensure our members are kept up to date.
You will also support our proactive and reactive media and communications activity related to our political influencing in Westminster.
The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.
We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
We will provide appropriate reasonable adjustments for candidates who may have a disability.
We only recruit the best and in return for your commitment the College offers an attractive salary and benefits.
We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance.
We welcome applications from all sections of the Community.
The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.
Closing date: 1 September 2026
Interviews: 16 September 2026
Are you an experienced consultant with an interest in the UK impact sector, looking to work on fulfilling, exciting and varied projects? Join our consultancy team to support a wide range of clients (charities, foundations, philanthropists, social enterprises, corporates, and the public sector) to be as impactful as possible. You’ll be part of a fun, values-driven interdisciplinary team of wide specialisms and expertise, who combine innovative consultancy with research and thought leadership.
We are looking for someone who can develop relationships and lead a wide range of projects, which might include developing strategies or theories of change, researching funding flows, supporting grant-making, or delivering evaluations and learning partnerships. The role offers a unique combination of working on a wide range of social impact topics, developing new business, and collaborating with inspiring multi-disciplinary colleagues.
Our organisation: NPC is the think tank and consultancy for the impact sector. We work to increase the positive impact of the sector, to improve people’s lives, make communities stronger and the planet healthier. We help organisations improve what they do, we influence policy and sector behaviour, and we support innovation to strengthen and grow the impact economy
This role: The Principal Consultant role offers a great mix of consultancy and thought leadership development:
The attributes we are looking for include:
Essential
Desirable
The diversity of work and topics, autonomy, intellectual stimulation and supportive culture make this a special role. But we understand nobody has everything in the job description. What’s more important to us is a real enthusiasm for the job, and we are committed to supporting and developing you through informal and formal learning and training.
For full details of the role, including a job description and how to apply, visit the Current Vacancies page of our website.
We help charities, funders, investors, businesses, and public bodies maximise social impact—changing lives for the people they serve



The client requests no contact from agencies or media sales.
The world is waking up to the power of nature rich wetlands.
Our natural world is in trouble. But, at WWT, we know there is a wondrous solution. You will find it wherever water meets land.In this incredible space lies a solution to a climate in crisis and biodiversity being in freefall. Not only do 40% of the world’s wildlife depend on wetlands, but our lives do too.
But we are losing wetlands at a staggering rate. These wildlife-teeming, flood-buffering, water-purifying, mood-lifting, carbon-sinking habitats need our help.
That is why, here at WWT, we are on a mission to restore wetlands and empower everyone to do the same. Taking direct action to bring wetlands back to life and inspiring and empowering everyone to do just the same.
This is your chance to capture that societal awakening and turn it into tangible action for our world. This is also a pivotal time for WWT as we implement our strategy – Wetlands are the Way 2030.
To realise this vision, we are seeking a Director of Wetland Conservation who can grow our impact, inspire our people, collaborate with partners and work with communities to deliver wetland restoration at a scale not seen before.
Reporting to the Chief Executive and part of the Executive Leadership Team, you will lead a team of wetland and species experts and an ambitious directorate, with c.70 FTE, 4 direct reports and an expenditure budget of c. £5 million.
You will be a great communicator and collaborator, someone who is able to prioritise for impact, provide assurance on risk and quality whilst creating innovation for change. You will bring a strong business head to improve our effectiveness and be bold in partnerships, resourcing and funding for this work.
If you are such a leader please consider joining us and developing the next stage of our work to restore wetlands at scale and pace, always in partnership and always grounded in science. We look forward to hearing from you!
For more details please see the application details attached. Closing date is 19th August.
A fantastic opportunity has arisen for a Finance Director with a social enterprise on a full-time, permanent basis. As Finance Director, you will lead the Finance function, providing high-quality financial planning, reporting, control, technical accounting and decision support that enables the COO, CEO, Leadership Team and Board to manage financial sustainability, risk and performance across the organisation.
The role has a particular focus on property finance, including the financial stewardship of the organisation’s mixed-use estate property portfolio, service charge arrangements, long-term asset planning and accounting for land and buildings, alongside senior oversight of charity / and social enterprise accounting and long-term financial sustainability. Please note, the COO retains senior executive ownership of financial strategy, capital allocation and organisation-wide financial sustainability.
Please note, there is hybrid working in place with this organisation with 3 days per week required in their London office.
As Finance Director, you will:
- Lead on organisation-wide budgeting, forecasting and financial planning processes, balancing operational requirements with long-term financial resilience and sustainability
- Maintain an effective framework of financial governance, delegated authorities and internal controls that protects organisational assets and supports sound decision making
- Lead on the performance, capability and continuous development of the Finance function, ensuring effective delivery of finance services across the organisation with a business partnering ethos
- Provide strategic financial advice, challenge and recommendations to the COO, Leadership Team and Board on organisational performance, investment decisions and financial risks
- Contribute to organisational strategy, performance management and transformation initiatives
by ensuring financial considerations are embedded within major decisions and change programmes
- Lead a team of 3
The successful applicant will:
- Have significant demonstrable experience in finance within the not-for-profit sector, in a similar role (evidence of continuing professional development in charity / social enterprise finance, property finance, VAT, audit, treasury or systems improvement)
- Be a fully qualified accountant (ACA, CIMA, ACCA etc)
- Have more than 3 years’ experience leading a finance function or senior finance team in a complex organisation
- Be able to work confidently across multiple entities with property ownership within the group (knowledge of, or experience working with asset-owning, organisations and that own, manage or account for mixed-use property subsidiaries assets, including commercial, community or residential elements)
- Have excellent communication skills, both written and verbal
If this sounds like you and you're keen to hear more, please do get in touch ASAP!
Please note, only successful applicants will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
A women’s centre supporting local women who face multiple challenges including domestic abuse, homelessness.
Doing Good Recruitment is proud to be partnering with Cornerstone Place on the appointment of an Operations and Project Coordinator.
At Cornerstone Place, we are seeking an exceptional candidate to join our growing team at an exciting stage of our development. This is a rare opportunity to work directly alongside our Co-Founders, helping to build and scale a multi-award-winning social enterprise tackling one of the UK's most urgent social challenges: the shortage of genuinely affordable homes for people in the greatest housing need.
The role is offered on a permanent basis, with flexible remote working and occasional travel for partner meetings, site visits and sector events across England.
Who We Are
Cornerstone Place is a multi-award-winning social enterprise with a bold ambition to transform how social housing is delivered in the UK.
We exist because too many people lack access to safe, stable and affordable homes. Through our Impact First Social Housing® model, we create 100% social housing with 0% profit, ensuring homes and the long-term value they generate remain focused on social impact rather than financial extraction.
Working in partnership with local authorities, charities and asset-locked housing providers, we develop homes that are environmentally sustainable, designed for long-term community benefit and built to support the people who need them most.
As we enter our next phase of growth, we are looking for someone who wants to help build an organisation capable of creating lasting systemic change.
The Role
Working closely with both Co-Founders, the Operations and Project Coordinator will play a key and highly varied role across strategy, project development, partnerships, operations and organisational growth.
You will help progress new housing projects, support strategic partnerships, conduct research and analysis, contribute to thought leadership activity and assist in developing the systems and processes that enable Cornerstone Place to scale its impact.
This is not a traditional support role. It is an opportunity to become a key contributor within a small and entrepreneurial organisation, gaining first-hand experience of how a mission-led organisation is built while helping drive meaningful work forward.
Day-to-day, you might be researching a new housing opportunity, preparing briefing materials for local authority partners, supporting partnership development, analysing policy changes affecting the sector, attending meetings with stakeholders, or helping design and improve the internal systems and AI-enabled tools that support our work.
As your experience grows, you will be encouraged to take ownership of projects and workstreams, helping turn ideas into action and strategy into measurable impact.
We understand that the areas of focus are somewhat unique to Cornerstone Place and that finding someone with direct experience across all elements of the role is unlikely. As well as appropriate experience we will also be evaluating applicants based on a wider set of criteria. We are looking for someone with values aligned to ours, a demonstrable ability to learn and implement new skills, the right attitude and a desire to get behind our mission. Your supporting letter (see below) will be critical in this regard.
About You
You are intellectually curious, highly organised and motivated by the opportunity to tackle complex social challenges.
You enjoy moving between strategic thinking and practical execution, are comfortable working in environments where priorities evolve, and are proactive in identifying ways to create progress and solve problems.
We are particularly interested in people who demonstrate:
You do not need previous experience in housing to be successful in this role. We are open to candidates from a wide range of professional, educational and personal backgrounds.
You may be an early-career professional seeking exceptional development opportunities, or someone looking to apply transferable skills to a role with meaningful social impact. What matters most is your potential, values and commitment to our mission.
Our Commitment to Equity, Diversity and Inclusion
Cornerstone Place is committed to equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender identity, race, ethnicity, religion, sexuality or socio-economic background.
We believe diverse perspectives help create better solutions to complex social challenges and strengthen our ability to deliver meaningful impact.
We recognise that great candidates do not always meet every requirement listed in a job description. If this opportunity excites you and you believe you could contribute to our mission, we encourage you to apply.
How To Apply
We are partnering with Doing Good Recruitment on this campaign. Please click Apply to submit your up-to-date CV and a one page supporting letter following these guidelines.
In no more than one page, please outline why you would be keen to work at Cornerstone Place and what you could bring to the role. Where possible, please provide some examples across the following areas.
Using AI: We want to hear your authentic voice. If you use AI, it should only support clarity, flow, or correcting typos—not replace your own perspective. This is your opportunity to show your genuine motivation, passion, and real experiences
We believe that the organisations and people, that come together to make the world a better place, deserve the very best helping hand for hiring.
Accountant (PART-TIME)
Bracknell | 15 - 21 Hours per Week | Flexible Working Across 3–4 Days
Salary: 37K per annum
Create Hope is a growing charity supporting families to thrive. We are seeking an experienced
Accountant to lead our day-to-day financial operations and provide high-quality financial
information to support our CEO and Board of Trustees.
KEY RESPONSIBILITIES
• Managing finance and payroll records
• Processing invoices, supplier payments and staff expenses
• Monitoring grants and producing funder reports
• Preparing management accounts, budgets and forecasts
• Reconciling donations and income received by the charity
• Supporting year-end accounts and external audit requirements
• Ensuring compliance with charity accounting standards, regulations and internal procedures
ABOUT YOU
• Accounting qualification or qualified by experience (QBE)
• Minimum of 2 years' experience in charity finance
• Experience of budgeting, grant reporting and payroll
• Strong Excel skills and excellent attention to detail
• Ability to explain financial information to non-finance colleagues
• Committed to professional standards and continuous improvement
WHY JOIN US?
This is an exciting opportunity to join a friendly and ambitious charity where your expertise will
directly support our growth and help us increase our impact for families in the local community.
HOW TO APPLY
Please send your CV and a brief covering statement outlining your suitability for the role bu cli9cking on 'apply now'
CLOSING DATE: 31 July 2026
#Accountant #Finance Accountant #Financial Accountant #Finance #Accounting #Financial Accounting #Accounts Payable #Accounts
The client requests no contact from agencies or media sales.
Full time, permanent contract with probation period.
The New Economics Foundation is this year celebrating forty years of changing the rules of the economy so that it works better for people and planet, and we are determined to make the next forty count even more. Our team of talented researchers, innovators, organisers and communicators are focused on three goals: a fast and fair transition to a green economy, economic security for all, and shifting power to communities. To do that, we want to reform the fiscal framework, bring down the cost of life’s essentials, and bring more assets into community and public ownership.
This is a hugely exciting time to join our organisation, as we focus on sharpening our impact. Over the course of the next five years, we plan to win policy change, shape the manifestos of political parties, develop a global network of leaders, and ‘flood the zone’ with animating ideas. This role is a chance not only to be part of that change, but to help design and lead it.
We are looking for a talented and respected advocacy and communications professional, with an impressive track record in influencing public policy, a strong and trusted network of policy and political relationships, and a strategic understanding of the opportunities and risks in front of us.
Role: Associate director advocacy and communications
Hours of work: Full Time (32 hours per week under NEF’s Shorter Working Week)
Salary: £70,720 — £78,061
Location: London (in-office two days per week)
Contract type: Permanent
How to apply
Deadline for applications: midnight, 2nd September 2026.
Interviews: Interviews will consist of two stages, with the second stage divided into two parts:
All candidates shortlisted following Stage One will progress to both parts of the second stage:
Please ensure you have availability on all dates.
Start date: ASAP
To apply, please send your CV and Covering letter (no longer than 2 pages) outlining how you meet the person specification in Word format.
Please also complete the equality and diversity monitoring form.
You must be eligible to work in the UK, as we are unable to sponsor visas.
Inclusivity at NEF
NEF wants to be an inclusive workplace with a diverse body of staff. We don’t want to conform to the traditional think-tank model where people from certain backgrounds are hugely under-represented. We know we have some way to go in this and are therefore genuinely keen to
receive applications from Black, Asian and minority ethnic people; women; neurodivergent people; disabled people; people who identify as LGBT+; people with experience of mental health problems; and people who identify as working class or have done so in the past.
Accessibility and Equal Opportunity
We value all candidates and are committed to equal opportunity. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role. If you require any reasonable adjustments to support you during the application process, or would like information in an alternative format, please let us know.
We actively promote positive action to advance fairness and tackle underrepresentation within our workforce.
The New Economics Foundation works with people igniting change from below and combines this with rigorous research to fight for change at the top.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you do a job where you change lives?
Do you feel fulfilled when you have lifted others' spirits?
Do you have professional or personal experience taking care of those with dementia?
We are looking for a committed individual with a heart for the care of older people and a keenness to deliver our The Way We Care Programme which encompasses our approach to the care of our residents.
We have a fantastic new job opportunity at Emmaus House, where Wellbeing & Dementia Lead will oversee the building of relationships between staff and those we care for - prioritising a family model of care throughout the home.
This role is perfect for an upbeat and enthusiastic person who is interested in engaging with our older residents and staff to promote The Way We Care. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI.
Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)
Emmaus House is a charming care home situated in North Yorkshire that provides 22 residential care places, all with en-suite facilities.
Responsibilities:
About you:
The Way We Care:
The Way We Care is the Pilgrims’ Friend Society approach to ensuring that older people have all that they need to flourish in their later years, especially as their physical needs increase. Every part of what The Way We Care looks like in the daily lives of our care homes is rooted in how the Bible tells us to treat and support others around us. There are eight foundational principles to The Way We Care:
We are committed to seeing the whole person – the history, the experiences, the joys and the sorrows of life, and to knowing who the important people are who make up the bundle of each person’s living.
Hours:
A Part-time contract(approximately 21 hours over 5 days a week).
Benefits:
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We welcome applications from people of all backgrounds.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested
The client requests no contact from agencies or media sales.
Mental Health Practitioner - MyTime to Thrive: South Cumbria & North Lancashire
Barnardo's are recruiting staff, so if you are you ready for a new challenge and are passionate about working with children and young people to support their emotional
wellbeing, you might be just who we are looking for.
The Service:
The MyTime to Thrive service supports children and young people across Lancashire & South Cumbria aged 5 – 18 years to grow up with healthy minds, feel confident and resilient and fulfil their potential. As part of the THRIVE ‘Getting Help' model Barnardo's provides therapeutic one to one, group work and counselling support in the community.
We are looking for people who are passionate about:
∙Children's and Young people's emotional health and wellbeing
∙Improving outcomes for children and young people
We are excited to announce that we have two positions available:
Please indicate within your application which locality position you are applying for.
South Cumbria Mental Health Practitioner:
The Role:
∙Working hours: 37
∙Working days: Monday - Friday
∙Office base: Kendal, Stricklandgate House
∙Working in a variety of school and community venues
∙The ability to travel across the South Cumbria locality is essential
∙You will offer brief interventions via 1:1 wellbeing sessions and therapeutic group work covering emotional literacy and emotional regulation.
There will be an emphasis on:
∙Providing a blended approach of digital and face to face sessions
∙Maintaining active engagement on all safeguarding matters
∙Ensuring accurate recording for reporting purposes
North Lancashire Mental Health Practitioner:
The Role:
∙Working hours: 37
∙Working days: Monday - Friday
∙Office base: Blackpool Business First, Amy Johnson Way
∙Working in a variety of school and community venues
∙The ability to travel across the North Lancashire locality is essential
∙You will offer brief interventions via 1:1 wellbeing sessions and therapeutic group work covering emotional literacy and emotional regulation.
There will be an emphasis on:
∙Providing a blended approach of digital and face to face sessions
∙Maintaining active engagement on all safeguarding matters
∙Ensuring accurate recording for reporting purposes
There will be an emphasis on:
Successful candidates must:
Additional Information:
You must demonstrate in your application that you currently use the skills outlined above, and in the Job Description/Person Specifications, or have used them previously in employment, education, training, volunteering etc. This should be done with an understanding of the context of the service described. Please indicate within your application which locality position you are applying for.
Interview Dates for locality are as follows:
Kendal position - 15th September
North Lancashire position - 16th September
Although this contract has a permanent status, please be aware that this post is subject to funding currently to March 2029 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
We're here to help children and young people feel safer, happier, healthier and more hopeful – and have somewhere they feel they belong.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about using research and evidence to influence climate policy and support local and strategic authorities to deliver their climate targets? Do you enjoy working across research, policy and stakeholder engagement in a collaborative, mission-driven organisation? Are you interested in data and impact? Then you could be UK100's new Research and Insights Officer!
You will support the delivery of UK100's research programme, helping to design and deliver projects that generate practical insights for local government. From conducting desk research and stakeholder interviews to producing reports, you'll help turn evidence into actionable recommendations that support ambitious climate action.
You'll also play a key role in translating research into policy and advocacy, through monitoring policy developments and helping to coordinate member networks and working groups. You'll lead on tracking the impact of our programmes by gathering evidence and maintaining organisational knowledge and data systems.
Research programme delivery:
Policy, advocacy and parliamentary engagement:
Impact tracking:
Member engagement:
Communications and dissemination:
Job Specification:
Essential Criteria:
Desirable Criteria:
First interviews will take place online across the 22nd and 23rd of September.
For more information, please read the attached recruitment pack.
Please apply via the Charity Jobs portal.
UK100 is the only network of ambitious councils led by all political parties working together to tackle climate change.



The client requests no contact from agencies or media sales.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for two Young Women & Girls Advocates to join our Nest service team. The Nest service provides trauma informed, community-based support to young women and girls aged 14-25 at risk of entering or becoming entrenched in the Criminal Justice System.
Salary: £28,000- £32,000 pro rata
Location: Hammersmith, Finsbury Park and Stratford
Hours: 35 hours per week
Contract: Fixed Term until 30th September 2027
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
In recognition of the distinct challenges facing young women and girls, Advance has joined Together Women to develop a specialist provision for young women and girls in the Nest programme.
The Nest Service is designed to enable young women and girls to escape harm and to thrive in their lives and aspirations, by supporting them to build confidence, self-esteem and resilience, manage their health and wellbeing and access and engage with other support services. In addition to dedicated advocacy support, they will be able to access a programme of prevention and awareness-raising groups and workshops run out of Advance Women’s Centres.
As an Advocate you will work one-to-one with each participant over an extended period. You will build trusted relationships and coordinate practical support across the areas that most affect young women’s stability and future prospects - including education, housing, health, employment and interaction with justice services.
About You:
To be successful as the Nest Advocate you will need the below experience and skills:
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



The client requests no contact from agencies or media sales.
Advice & Information Helpline Worker (Mental Health)
Erdington, Birmingham
£26,229 per annum (full time equivalent), £13,115 to £20,983 pro rata for 18.75 to 30 hours per week
37.5 (full time) and 18.75 to 30 HPW (part time) - to cover rota’d activity between 9am–11pm
The Helpline is open 7 days per week with a rolling rota consisting of shifts from 9am to 5pm and 3pm to 11pm, including weekends. Please note that this is an on-site role at the specified location. Remote working is not available for this position.
Our client is a leading provider of mental health services in Birmingham and the West Midlands.
As a Helpline Worker, you will be providing support for those experiencing mental health difficulties through our clients helpline service. The helpline supports people living in the Birmingham and Solihull area.
The support offered will include (but is not exclusive to), receiving calls, emails and webchat from people who may be experiencing crisis, people looking for more general assistance and information about services, carers looking for advice and services, and other community support services. You will provide appropriate referrals and signposting information about our clients services and external partner agencies.
You will be working in a community focused way to ensure that statutory and local organisations are aware of the provision, ensuring that you retain close and effective links with them as well as keeping up to date with any pertinent changes to local provision.
The helpline is a 7 day a week service from 9am -5pm and 3pm -11pm. Under the direction of the service manager, you will support the running of the service in line with contractual requirements, our clients Vision and Values, its operating Policy and Procedures, and any relevant legal requirements.
You will have at least 6 months’ experience in the mental health field, with experience of supporting people to be in control of their lives. You will also be able to demonstrate the ability to work with strong values and work within a recovery approach. Please see the Job Description for full details required for this role. If you feel that you meet the requirements of this position, they would like to hear from you.
Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.
Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.
Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.
The closing date for applications is Wednesday 26th August 2026
Interviews will take place on Monday 14th September 2026
Use your skills to make a real difference for local families facing hardship. As a Adviser with Citizens Advice Peterborough on the Peterborough Foodbank project, you’ll meet clients via prebooked face to face or telephone appointments, listening to what’s going on, exploring their options, and helping them take their next steps forward.
This is a hands‑on role delivered in partnership with Peterborough Foodbank, where your ability to talk to people, build trust, and communicate clearly matters more than previous advice experience.
We’ll train you to use our resources so you can provide advice and guidence on the issues that often sit behind food poverty including income, benefits, debt, housing and employment. You’ll help clients understand their rights, explore practical options, and feel more confident about the future.
If you’re compassionate, curious, and motivated to help people move out of crisis, this role gives you the chance to make a genuine impact every single day.
Please send us your CV and a Cover Letter.
In your Cover Letter, please explain how you meet the Personal Specification criteria listed at the bottom of the Job Description.
About Citizens Advice Camden
We are a well-respected local charity with more than 85 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives.
We target our services at the most vulnerable in our community. Our client profile closely matches local indices of deprivation with most of our clients coming from the most deprived wards in the borough. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.
Role Purpose
The Camden Food Mission is a new service designed to deliver advice in food settings across Camden. This service is a direct response to local food insecurity across the council. It will deliver a floating advice service embedded primarily within food support locations, aiming to reach people who would not otherwise access advice services. The service will focus on stabilising income, managing debt, and reducing reliance on crisis provision.
The project will be delivered through a mix of face-to-face, telephone, and digital channels. Face-to-face appointments will be held in community food locations, with an emphasis on a flexible, visible presence to maximise reach.
We are recruiting a full-time debt adviser to join this project, to work alongside an established and experienced generalist adviser.
Ideally, you will be an experienced money adviser, and able to deliver high quality debt advice and on-going casework to clients. You will be an approved DRO intermediary or be willing to work towards becoming a DRO Intermediary by completing the relevant training. You should also hold the IMA Certificate of Money Advice Practice (CertMAP) or be willing to work towards obtaining this. The CertMAP and DRO Intermediary status are prerequisites to be considered at Senior Level.
Role Profile
If you have applied for this role recently, please do not apply again.
Closing deadline for applications is: 9.00am on Monday, 24 August 2026
CVs are not accepted.
Applications will be reviewed on a rolling basis and interviews may be conducted before the closing date.
Interview date:tbc
Citizens Advice Camden is an equal opportunities employer. We encourage applications from all sections of the community.