1,209 Community management jobs

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a high-calibre candidate who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as Centre Leader at our IntoUniversity centre in North Islington. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting IntoUniversity’s targets for delivery.

A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.

The role at a glance 

Contract

Full-time, permanent 

Start date

As soon as possible as agreed with sucessful canididate 

Working hours

Monday and Thursday: 9:30am – 6:00pm
Tuesday, Wednesday and Friday: 9am – 5:30pm

(Some additional weekend & unsocial hours will be required)

Salary

£37,300 per annum

Location

IntoUniversity North Islington

Application deadline

9am Monday 7th September 2026

Interview Day (in-person)

Monday 14th September 2026

Please ensure that you are available on these dates

Use your relationship-building and business development skills to help ensure no older adult is left behind by technology.

Tech Club is looking for a warm, persistent and commercially minded UK Partnerships Lead to develop partnerships with organisations that support older adults.

Our practical online sessions help older people use smartphones, WhatsApp, video calling, online services, AI and other everyday technology with greater confidence and independence.

We now want to expand our reach by working with organisations such as:

• Charities supporting older people
• Care providers and care-home groups
• Housing associations and retirement communities
• Community and voluntary organisations
• Local authorities
• Membership organisations
• Digital-inclusion programmes

The opportunity

You will identify suitable organisations, open conversations with decision-makers and develop relationships that lead to annual Tech Club partnerships.

Our anticipated organisational partnership is worth approximately £10,000 per year, giving the right person the opportunity to earn substantial commission from each successful agreement.

This is a self-employed, commission-only opportunity with:

• Flexible hours
• Remote working
• A substantial commission on each partnership secured
• Estimated annual earnings of £30,000 to £75,000, based on results
• No upper limit on earnings

There is no fixed salary or guaranteed income. This opportunity is most suitable for someone who is comfortable developing their own pipeline and being rewarded directly for the results they achieve.

What you will do

• Research and identify promising partnership opportunities
• Approach senior decision-makers by telephone, email, LinkedIn and through your existing network
• Arrange and lead introductory meetings
• Understand each organisation’s needs
• Present Tech Club as a valuable service for its members, residents, clients or service users
• Develop proposals with the Tech Club team
• Follow opportunities consistently from first contact through to agreement
• Build a healthy and sustainable pipeline of prospective partners
• Represent Tech Club warmly, professionally and credibly

Who we are looking for

You may have experience in:

• Business development
• Organisational partnerships
• Charity partnerships
• Fundraising
• Membership sales
• Care, housing or community services
• Selling services to organisations

You will ideally be:

• Confident opening doors and starting conversations from scratch
• Persistent without being pushy
• Warm, empathetic and trustworthy
• Commercially aware and comfortable discussing substantial annual agreements
• Organised and self-motivated
• Able to manage your own activity and follow-up
• Passionate about digital inclusion and improving the lives of older adults

Existing contacts in the charity, care, housing, community or older-adult sectors would be extremely valuable, although they are not essential for someone with a strong track record of creating new opportunities.

Why join Tech Club?

This is an opportunity to combine commercial success with meaningful social impact.

Every organisational partnership you secure can help hundreds or thousands of older adults feel more confident, connected and independent.

You will work directly with the Tech Club founders and play an important role in shaping our UK organisational partnership programme from an early stage.

Working arrangement

• Remote, UK-based
• Flexible hours
• Self-employed contract
• Commission only
• Uncapped earning potential

How to apply

Please apply with your CV and a short covering note explaining:

• Why this mission interests you
• Your relevant sales, partnerships or business development experience
• The types of organisations you have previously worked with
• How you would approach securing the first partnerships for Tech Club
• Why a commission-only, results-led opportunity suits you

Location: Midlands. Regular business travel throughout our region and wider.
Salary: Circa £55,000 per annum
Contract: Permanent, full-time. Hybrid working with a minimum of 2 days in the office to attend weekly Senior Leadership Team meetings. 

FareShare Midlands is looking for an experienced and ambitious Head of Fundraising to lead its fundraising strategy and build the sustainable income needed to support its work tackling hunger, food waste and poverty across the Midlands.

This is a senior role with responsibility for growing income across trusts and grants, corporate partnerships, individual giving and events, while developing new opportunities through major donor fundraising. You will lead the fundraising team, set direction and priorities, and build the partnerships and relationships needed to deliver long-term growth.

Working closely with the CEO, Deputy CEO, Finance and Communications teams, you will identify new funding opportunities, develop compelling proposals and pitches, strengthen existing relationships and ensure supporters are well stewarded. You will also play an important role in developing FareShare Midlands’ fundraising infrastructure, including making better use of its database to strengthen relationships and identify opportunities.

The ideal candidate will bring significant experience of securing income and building relationships with senior decision-makers, alongside a strong track record of delivering against fundraising targets. You will be confident developing strategy and turning insight into action, with the communication skills to represent the charity with donors, businesses and other external stakeholders.

You will be a collaborative and hands-on leader, comfortable working in a small, dynamic team and willing to contribute across the wider organisation when needed. With strong commercial awareness, creativity and tenacity, you will bring the energy and ambition needed to grow fundraising while staying closely connected to the charity’s purpose.

This is an opportunity to lead fundraising at an important stage in FareShare Midlands’ development, helping to generate the income and partnerships needed to maximise the social value of surplus food and create greater impact across the region.

Please download the Candidate Pack [PDF] for further information.

Closing Date: Monday, 21st September

Are you someone who stays steady in moments of crisis, brings empathy to tough conversations, and adds creativity to community spaces?

We are launching an exciting new service which will aid in de-escalating individuals in a state of crisis which is excaberated or influenced by gambling related behaviours,and we’re looking for a Support Worker ready to make a meaningful impact.

What You'll Do

• De‑escalate mental health crises linked to gambling behaviours with calm, confidence and compassion

• Hold your own caseload, offering bespoke 1:1 support around gambling, mental health, finances, housing and more

• Co‑produce psychoeducation workshops exploring root causes of gambling harm

• Create safe, meaningful peer‑led spaces for affected others and loved ones

• Engage in outreach across Hounslow, connecting communities to support

• Collaborate with NHS, Public Health and internal teams to deliver integrated care

• Ensure accurate documentation and safeguarding practice, aligned with policy and legislation

• Finalise case reports with clear preventative outcomes and insights

What We're Looking For

You’re autonomous, creative, and calm under pressure. You’ve worked in mental health and addiction settings. You bring empathy, flexibility, and a non‑judgemental approach to every conversation.

• Minimum of 1 year working in mental health services

• Minimum of 1 year working with those impacted by addiction

• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children

Benefits of working with us

• Contributory pension — A solid pension that supports your future while you support others

• Generous annual leave — 25 days plus bank holidays, rising each year up to 30 days

• Mind Mental Health Day — a day off for your birthday  

• Perkbox wellness hub — Rewards, discounts and wellbeing tools to keep you feeling your best

• Cycle to Work — Save money, stay active and make your commute greener

• Flexible working — Balance life and work with supportive flexibility

• Employee Assistance Programme — Free counselling and confidential support whenever you need it

• Paid medical appointment time — Take care of your health without losing pay

• Training & development — Grow your skills with ongoing learning and professional support

• Mind Federated Network resources — Access shared training, expertise and tools from the wider Mind community

Please find a full JD and Person Specification attached to the ad. 

Be part of a global movement creating fairer trade and building a better future for people, planet and pay.

At the Fairtrade Foundation, we're working towards a world where trade works better for farmers, workers and the planet. We're looking for a strategic and creative Senior Campaigns Lead to design powerful campaigns that inspire people to take action and drive change.

This is an exciting opportunity to shape Fairtrade's public campaigning, grow supporter mobilisation and engage the next generation of campaigners. Working across influencing, policy, media and brand, you'll help turn awareness into action and build support for fairer global trade.

About you

You'll be an experienced, politically engaged campaigner with a track record of delivering impactful public campaigns and engaging supporters through creative offline and online activities. You'll combine strategic thinking with practical delivery, be just as happy creating an exciting digital action as you are engaging people and communities at a stunt, festival or event, be confident working collaboratively across teams and be passionate about creating positive change.

Why join us?

This is your chance to lead campaigns that influence national conversations, grow a movement for trade justice and help create fairer outcomes for farmers and workers around the world.

Equity, Diversity & Inclusion

We're committed to creating a workplace where everyone feels they belong and can thrive, and we warmly welcome applications from people of all backgrounds and ages, especially those underrepresented in our sector, including Black, Asian and other ethnic minority communities, disabled people, people of faith, and LGBTQ+ people.

Ready to help create a great workplace while contributing to a fairer world? We'd love to hear from you.

Northern Ballet is looking for an organised, proactive and detail-focused Development Executive to join our friendly and ambitious fundraising team.

This is an exciting opportunity for someone who is a confident communicator, with experience in administration, fundraising or customer service who is looking to develop their career in arts fundraising. You’ll play an important role in growing support for Northern Ballet, nurturing relationships with our supporters and helping the Development team run smoothly.

What you’ll do

• Support the growth and administration of our Patron and individual giving programmes

• Help deliver engaging supporter stewardship

• Support donor and corporate events in Leeds and across the UK.

• Maintain accurate supporter and donor information within our Spektrix CRM database

• Support fundraising campaigns, appeals, trust and foundation applications, research and reporting

• Coordinate meetings, donor visits, backstage experiences, rehearsals and other supporter activities
• Provide high-quality administrative support and contribute to improving systems and supporter experience
• Work collaboratively across the organisation and support performances and events, including some evening and weekend work.

Why join Northern Ballet?

You’ll be part of a small, collaborative and purpose-driven team where your contribution really matters. This is a fantastic opportunity to learn, grow and make a meaningful impact through the work of one of the UK’s leading ballet companies.

Northern Ballet is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds and experiences. We are a Disability Confident employer and guarantee an interview to disabled applicants who meet the essential criteria.

Role 1 x Full Time (Cambridgeshire) - This role will vbe based in HMP Peterborough 4 days a week

User Voice is looking for a passionate, committed individual with personal lived experience of the criminal justice system to join our team as a Lived Experience Consultant.

This role is central to ensuring that the voices of people in the justice system shape the services that affect them. You’ll work across both the male and female estate in HMP Peterborough, and might have the opportunity to support other regional or national projects.

A valid UK driving licence and access to a reliable vehicle would be significantly beneficial for this role. You must be off-license to apply, as this role is subject to HMPPS clearance.

Terms & Conditions

• Full-time
• Permanent 
• £27k- £30k depending on experience
• Bank holidays plus 25 days holiday
• You must be off community order / prison license
• Probationary period: Six months

Role 2 - Full Time (North-West England) - This role will be based in HMP Altcourse 2 days a week, and HMP Forest Bank 2 days a week

User Voice is looking for a passionate, committed individual with personal lived experience of the criminal justice system to join our team as a Lived Experience Consultant.

This roles is central to ensuring that the voices of people in the justice system shape the services that affect them.You’ll work across both priosns, and might have the opportunity to support other regional or national projects.

A valid UK driving licence and access to a reliable vehicle would be significantly beneficial for this role. You must be off-license to apply, as this role is subject to HMPPS clearance.

Terms & Conditions

• Full-time
• Permanent 
• £27k- £30k depending on experience
• Bank holidays plus 25 days holiday
• You must be off community order / prison license
• Probationary period: Six months

World Physiotherapy (formerly known as the World Confederation for Physical Therapy) is the sole international organisation for physiotherapy, representing more than 600,000 physiotherapists worldwide through its 128 national/country member organisations. Founded 1951, World Physiotherapy is a registered charitable incorporated organisation in England and Wales (number: 1207425).  We have been in official relations with the World Health Organization (WHO) since 1956 and we are committed to advancing the science, standards and practice of physiotherapy and promoting the important contribution of the physiotherapy profession globally in improving health and wellbeing through policy advocacy, education and training, leadership development, health systems and capacity strengthening, research, standard-setting, quality assurance and accreditation.

World Physiotherapy is also a member of the World Rehabilitation Alliance (WRA), a WHO global network of stakeholders whose mission is to support the implementation of the Rehabilitation 2030 Initiative through advocacy activities. It focuses on promoting rehabilitation as an essential health service that is integral to Universal Health Coverage and to the realization of Sustainable Development Goal 3 (“Ensure healthy lives and promote well-being for all at all ages”).  Further information about World Physiotherapy can be found on our website.

Consultant opportunity: developing our long-term vision and strategy

Now in its 75th anniversary year, World Physiotherapy is seeking an experienced consultant(s) to co-ordinate the development of its Physio 2040 long-term aspirational vision and a five-year strategic plan (2027-32) that operationalises it.

This is a two-part but interlinked assignment.  Working closely with World Physiotherapy’s member organisations, global leadership, key stakeholders and staff, the successful consultant(s) will deliver an inclusive, evidence-based horizon-scanning and strategy development process, ensuring that our 2040 vision statement and strategic plan are completed ahead of the World Physiotherapy Congress in Guadalajara, Mexico in May 2027.

We are looking for a consultant or team of consultants who can:

• Coordinate and deliver the agreed vision and strategy development process, managing timelines, governance, stakeholder engagement and delivery milestones to ensure that both are completed on time and within budget.
• Facilitate workshops and engagement activities, develop the new strategic framework, support the approval process and help translate our new strategy into organisational priorities and work plans with appropriate reporting, monitoring, evaluation and learning embedded.

Budget

The total budget available for this evaluation is £20k, including all expenses and exclusive of all taxes.  All agreed activities and outputs must be delivered within this budget.

Further details regarding the payment schedule can be found in the World Physiotherapy - Request for Proposals Brief (below).

How to apply

Suitably qualified and experienced consultants interested in submitting a proposal should:

1. Review and consider the World Physiotherapy – Request for Proposals Brief (below).
2. Submit/ upload their proposal, fee/ pricing schedule and any supporting documentation, such as CVs and reference letters in the required format (submission link is included in the brief)
3. The deadline for proposals is on Monday 21 September 2026, 23:59 (UTC) 

Job Title: Bank Retail Assistant

Salary: £16.65 per hour

Directorate: Retail

Hours: Part Time, as required

Contract Type: Bank

Location: Across our shops and distribution unit serving North Surrey and SW London

About the role

As a Bank Retail Assistant, you will step in to support the running of the shop as required, including taking the lead in the absence of the Shop Manager or Assistant Managers. In these situations, you will supervise and support a team of volunteers to maximise sales and deliver an excellent customer experience. You will help ensure the shop is well-presented, safe, and operates efficiently, maintaining high standards in line with legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.

Please note: This role requires travel across the Shooting Star retail network, with locations across Surrey and South West London, as well as our Distribution Unit. You must be able and willing to work across multiple sites to support operational and staffing needs. Flexibility is essential, as occasional weekend working may also be required.

About you

You are a proactive and organised individual with the confidence to lead a team in the absence of the Manager or Assistant Manager. This role requires experience of working in a retail and/or charity retail environment, along with supervising or coordinating teams, ideally including volunteers. You will bring strong leadership and communication skills, enabling you to delegate tasks effectively, motivate others, and create a positive, inclusive working environment. You are passionate about delivering excellent customer service and confident in handling queries and complaints in a professional manner, ensuring a safe and welcoming shop environment at all times.

You will also have an ability to work in a fast-paced environment, managing competing priorities while maintaining attention to detail. You will ensure donations are processed efficiently, stock is well merchandised, and financial procedures are followed accurately. With a flexible, hands-on approach, you thrive on supporting others and are committed to driving shop performance and maintaining high standards in line with policies and procedures.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Health and wellbeing

• Mental Health First Aiders

Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Anticipated closing date: 18/09/2026

Please note that vacancies may close at any time once a sufficient number of applications has been received. We therefore recommend submitting your application as early as possible.

CONTRACT: Permanent (dependent on funding, with 3 years funding initially).

HOURS: Part-time, 28 hours per week.

LOCATION: Based at home with work across the region as needed, and a regular working day (at least fortnightly) in Area Meeting Office in Birmingham (40 Bull St, B4 6AF).

Quakers in Britain is looking for someone personable and self-motivated with experience of working with children, young people and families, to support Quaker communities in Central England and Leicester. We aim to create loving, inclusive and all-age communities where children and young people feel embraced and engaged.

To deliver this work you will need to be organised and adaptable, with good communication and planning skills, and knowledge of Quaker beliefs and practices, including Quaker decision making, culture and structures.

For further details and to apply, please visit our website.

Closing date: 8am on Monday 21 September 2026.

Interviews: Friday 2 October 2026. At the Priory Rooms, 40 Bull Street, Birmingham.

Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values.

We are committed to safeguarding children, young people and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.

Are you a storyteller who wants to make a difference?

Content Writer | Khalsa Aid International

Permanent | Full Time | Taplow – office based

Do you have a way with words and a passion for telling stories that connect, inspire and drive action?

Khalsa Aid International is looking for a creative and talented Content Writer to help bring our humanitarian work to life.

From responding to emergencies and supporting communities around the world to working alongside volunteers and delivering long-term projects, there are incredible stories behind everything we do. We need someone who can find those stories, tell them with purpose and help our supporters understand the difference they are making.

What will you be doing?

You’ll work across our programmes, fundraising and communications teams to create engaging content for a wide range of audiences and platforms.

You will:

• ✍️ Write compelling blogs, website content, newsletters, fundraising appeals and reports.
• 🌍 Turn programme updates, interviews and field reports into powerful humanitarian stories.
• ❤️ Tell stories in a dignified, ethical and human-centred way.
• 📣 Develop campaign messaging, headlines and calls to action that inspire people to get involved.
• 🎥 Create scripts, captions and written content for video and social media.
• ✏️ Edit and proofread content to ensure it is clear, accurate and engaging.
• 🤝 Work closely with our Digital Creator and teams across Khalsa Aid to develop integrated campaigns.
• 🚨 Support fast-moving communications during humanitarian emergencies and disaster responses.
• 📊 Use content performance and audience insights to continually improve what we do.

What are we looking for?

We’re looking for someone who is a great writer, curious, creative and passionate about making a difference.

You’ll have:

• Excellent writing, editing and proofreading skills.
• Experience creating both long- and short-form content.
• A strong instinct for finding and telling compelling stories.
• Experience creating content for digital channels, including websites, social media and email.
• Knowledge of SEO and Google Analytics.
• Excellent attention to detail and the ability to manage multiple deadlines.
• The ability to turn complex information into clear, engaging content.
• Degree in Marketing & Communications or equivalent professional experience in content writing.
• A proactive and collaborative approach.
• Hold a valid UK driving licence
• A genuine interest in humanitarian work and Khalsa Aid’s mission.

It would be great if you also have experience within the charity, humanitarian or international development sector, and/or speak Punjabi or Hindi.

Why Khalsa Aid?

This isn't just a writing job.

Your words will help tell the stories of people and communities affected by crises, show supporters where their donations are making a difference, and inspire others to take action.

If you’re ready to use your creativity and storytelling skills for something that really matters, we’d love to hear from you.

Please note: You must have the legal right to work in the UK. Khalsa Aid is unable to provide visa sponsorship for this role.

We are an equal opportunity employer and welcome applications from all qualified individuals regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, or any other protected status. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected

An exciting part time opportunity has opened up at CPSL Mind.

CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.

Part Time Crisis Recovery Worker
Salary: £29,347.00 per annum, FTE
Salary Scale Point: 19 (Including 1 point for anti-social hours)
Based: The Sanctuary, Cambridge
Hours: 63 hours per fortnight, working on a rolling 2 week rota
Week 1: Tuesday, Wednesday, Thursday, Friday
Week 2: Monday, Tuesday, Wednesday, Saturday, Sunday
(Evenings Shifts: 4.30pm – 11.30pm)

About CPSL Mind

Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.

Our work ranges from prevention and early intervention to award-winning crisis support. We also seek to influence positive change through our training services and ground-breaking campaigns activity.

About the Service

The Sanctuary is a non-clinical, safe space for individuals to visit as an alternative to attending A&E and is part of the wider First Response Service across Cambridgeshire and Peterborough.

Working one to one (either face to face, over the telephone, or on video call) you will support individuals experiencing mental health distress by:

• Establishing connection and rapport in a non-intrusive, non-judgmental and compassionate manner
• Supporting individuals through guided self-help strategies including grounding, breathing techniques.
• Supporting individuals to relay their immediate needs and concerns and offering emotional and practical support and information to address these.
• Provide individuals with information on and how to connect with social support networks available to them in their own community.
• Supporting individuals to make a safety plan

Crisis Recovery Worker criteria:

• You must be able to show empathy and compassion with a non-judgemental approach
• You should be passionate about promoting positive mental health and have excellent verbal communication and listening skills.
• You should be able to manage professional boundaries

If you are interested in this exciting part time opportunity and you are able to meet the criteria detailed above, please apply!

Closing date: Tuesday 22nd September 2026
Interview Date: To be advised

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.

We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.

No agencies please.

Are you passionate about using research and evidence to influence climate policy and support local and strategic authorities to deliver their climate targets? Do you enjoy working across research, policy and stakeholder engagement in a collaborative, mission-driven organisation? Are you interested in data and impact? Then you could be UK100's new Research and Insights Officer!

You will support the delivery of UK100's research programme, helping to design and deliver projects that generate practical insights for local government. From conducting desk research and stakeholder interviews to producing reports, you'll help turn evidence into actionable recommendations that support ambitious climate action.

You'll also play a key role in translating research into policy and advocacy, through monitoring policy developments and helping to coordinate member networks and working groups. You'll lead on tracking the impact of our programmes by gathering evidence and maintaining organisational knowledge and data systems.

Research programme delivery:

• Support the Research Manager across UK100’s research, policy and member engagement workstreams, contributing to the development and delivery of projects and outputs aligned with organisational priorities and strategic objectives.
• Support the delivery of a research project focused on improving energy performance in the private rented sector. This will include stakeholder and policy mapping, coordination of qualitative fieldwork with local authorities and key stakeholders, and contributing to the development of outputs such as reports.
• Support the broader research programme through activities such as stakeholder interviews, desk-based research, and the development of research tools including surveys, questionnaires, discussion guides and workshop materials.

Policy, advocacy and parliamentary engagement:

• Translate research insights and evidence into policy and advocacy outputs.This includes monitoring relevant legislation, inquiries and policy developments; contributing to consultation responses and policy briefings; and identifying opportunities for engagement.
• Support engagement with parliamentarians and government departments, helping to organise roundtables and meetings that enable members to share evidence and insights with decision-makers.

Impact tracking:

• Lead the tracking and demonstration of UK100's impact, including gathering qualitative and quantitative evidence of our work's outcomes, speaking with member councils about the difference our support has made, and developing case studies that capture and communicate this impact.
• Support the development and maintenance of UK100’s CRM database, website and Knowledge Hub, using data and insights to help track, and demonstrate organisational impact.

Member engagement:

• Support member engagement networks and working groups, including agenda setting, meeting coordination, development of materials, and ongoing administrative support to ensure effective delivery against timelines and objectives.

Communications and dissemination:

• Support the dissemination of research and policy outputs across UK100's network and wider stakeholder base through social media, events, email communications, and contributions to the newsletter.
• Organise and support UK100’s presence at internal/external events, and positively contribute to raising UK100's profile in line with our guidance on branding, tone of voice and key messages.

Job Specification:

Essential Criteria:

• Understanding of research methods
• Knowledge of UK public policy and policymaking processes.
• Experience supporting research projects from planning to delivery and producing written outputs such as reports or briefings.
• Experience coordinating meetings or workshops
• Experience working with multiple stakeholders and managing competing priorities.
• Strong research and analytical skills.
• Excellent organisational and project coordination skills.
• Ability to manage multiple tasks and meet deadlines.
• Ability to work collaboratively across teams and with external stakeholders.
• Committed to the vision, mission and values of UK100

Desirable Criteria:

• Understanding of the structures and functions of local government in the UK
• Awareness of climate, energy efficiency, or sustainability policy issues.
• Familiarity with communications and public affairs.
• Experience working in a policy, research, think tank, charity, or local government environment.
• Experience collecting and analysing impact or evaluation data.

First interviews will take place online across the 22nd and 23rd of September.

For more information, please read the attached recruitment pack.

The Senior Funding Operations Officer is a key role in the Finance and Funding Operations team, that provides operational and financial support across the organisation. 

The role is responsible for: 

·       Grant and contract management activities, ensuring all grants and contracts are progressed appropriately and systems are kept up to date

·       Liaising with teams, both inside the organisation and externally, to ensure the smooth running of grant processes

•       Managing complex operational administrative issues

•       Assuming joint responsibility with the rest of the Finance and Operations team for: maintaining the accuracy and integrity of the grants management system; preventing fraud; providing cover for absent colleagues when required; and performing any other tasks as may reasonably be required for the team to operate effectively.

Key Responsibilities

Grants management (for Impact on Urban Health, NHS Charities and Special fund grants)
 

·        Managing the process of ensuring ongoing grant requirements (such as reports and milestones) are met, including producing monthly reports of outstanding requirements, supporting Funding Operations Officers with requesting conditions/reports and following up on these requests when not received, and liaising with internal grant managers regarding persistent issues. 
 

·        Managing the post-award workflow for grants, including production of grant documentation and working with grant managers to establish payment and reporting schedules and updating grant management systems. 

·        Carrying out due diligence checks on grant applicants. 

·        Producing and actioning reports to ensure that grant records are accurate and properly reflect the stage each grant has reached, in particular, ensuring grants are closed appropriately and any outstanding funds are written back to enable further grant funding. 

·        Provide assistance to the Funding Operations Officers with queries regarding post-award processes. 

·        Support grant managers with the monitoring of complex grants and portfolios, ensuring compliance with terms and conditions. 

·        Ensuring clear audit trail of approval of awards and conditions to ensure efficient execution of grant agreements and payment of grant instalments. 

·        Reviewing investment papers for Impact on Urban Health projects

·        Processing of all charitable spend ensuring compliance with grant agreements
 

Contract management

·        Carrying out due diligence checks on new contractors. 

·        Maintaining appropriate records in relation to service contracts, including adding and updating contract records on internal systems. 

·        Processing of all charitable spend ensuring compliance with signed contracts

Special purpose fund management

·        Supporting communications with fund holders, including writing and distributing newsletters, and drafting key messages as required. 
 

·        Providing assistance to Funding Operations Officers with complex queries and management of spending commitments and related invoices. 

·        Managing queries from Guy’s and St Thomas’ NHS Foundation Trust Finance staff and fundholders in relation to invoice payments. 

·        Authorisation of Special Purpose Fund expense claims and invoices in absence of Funding Operations Manager. 

 General

·        Providing cover for the Funding Operations Manager, as appropriate. 

·        Deputising for the Funding Operations Manager at Executive Investment Committee meetings to contribute to the Funding Operations perspective on discussions about grant applications, due diligences and awards. 

·        Assist with the development of Salesforce, new or improved processes, and new ways of working through user testing and development of guidance. 

·        Ensure grants and contract records are accurately maintained. 

·        Creating and maintaining reports to support effective management of grants and contracts

·        Provide absence cover for other Funding Operations team members as agreed from time-to-time. 

·        Support induction of new colleagues across the Foundation, and development and dissemination of guidance. 

·        Liaising with Guy’s & St Thomas’ NHS Foundation Trust finance staff to ensure all charitable payments for the Trust are made in an accurate and timely way and provide regular updates and reports regarding payments due and invoices received. 

·        The post holder will be working in a developing environment and will therefore be expected to undertake other appropriate duties as required for the effective operation of the Foundation. 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.

Skills, Knowledge and Expertise

·        Self-starter who is adaptable, works with integrity, and exhibits the Foundation’s enterprising, collaborative, inclusive and delivery-minded cultural and behavioural values. 

·        Willing to learn and develop new skills, and help to develop the knowledge and skills of peers. 

·        Committed to the principle of continuous improvement, with careful attention to detail and due process. 

·        Committed to delivering consistent and high-quality customer service to both internal and external stakeholders. 

·        Good interpersonal skills and able to effectively liaise with both internal and external communities. 

·        Confident in communicating well, both in writing and verbally, and exhibits listening and influencing skills. 

·        Problem solving skills, able to use initiative and actively seeks pragmatic solutions. 

·        Good planning and organisational skills, able to work to multiple prioritised tasks, targets and deadlines, with careful attention to detail. 

·        Team player, with an ability to support effective working relationships. 

·        A self-sufficient individual, who enjoys the challenge of working with multiple stakeholders and complex systems. 

Knowledge, experience, and qualifications:

Essential 

·       Familiarity with grant making and grant management processes. 

·       Familiarity with financial concepts around invoicing and grant payments. 

·       Able to communicate effectively with others, both verbally and in writing, especially when explaining process. 

·       Computer literacy. 

·       Experience of grants administration. 

·       Experience in financial reconciliations

·       Regular use of database/CRM systems, finance systems and grants management systems. 

·       Experience using the Microsoft Office suite.
 

Desirable 

·       Familiarity with Salesforce or other grant management systems. 

·       Some familiarity with health/social care/voluntary sector technical language and organisations. 

·       Understanding of contract and supplier management. 

·       Experience working within the charity sector. 

·       Report development and data analysis skills

Benefits

• Contributory Pension
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme