Community Management Jobs

The role will support the School and University Partnerships teams, helping to ensure all strategic priorities are effectively delivered. This role will lead on several administrative processes to ensure the development and effective tracking of the stakeholder relationships – with schools, MATs, universities and other partners – that are key to running our programmes. These relationships are essential for us to fulfil our mission of supporting young people from less advantaged backgrounds to access and succeed at the most competitive universities.

About you

The role will best suit someone who:

• Has excellent organisational skills, including ability to balance complex and competing needs;
• Is a collaborative and strong team player, including supporting those in other teams during peak periods;
• Has a good working knowledge of Microsoft Office, is enthusiastic about working with data and records, and can produce high quality documents with excellent attention to detail;
• Takes initiative to complete and improve administrative processes;
• Adheres to information security policies included in the charity’s ISO 27001 manual and completes information security training;
• Has a demonstrable passion for furthering The Brilliant Club’s mission.

Person specification

Time and Resource Management:

• Excellent organisational skills, with an ability to prioritise and manage time effectively.
• Ability to balance complex and competing needs while working across two teams.
• Ability to identify opportunities to save time/resources.

External Stakeholder Knowledge and Management:

• Comfortable handling external and internal enquiries, including connecting them with the right person.
• Good understanding of the main stakeholders of The Brilliant Club, and how to maintain positive partnerships with them.

Communication:

• Writes and speaks clearly, coherently, and accurately, and can adapt communication appropriately to suit different audiences.
• Adheres to rules and policies for data protection and information security.
• Deals with sensitive issues effectively and with empathy, and can demonstrate strict confidentiality.

Initiative and Problem-solving:

• Quickly identifies and communicates problems, suggesting possible solutions.
• Effectively uses systems and structures to solve problems in a timely manner.
• Actively looks for ways to help others, seeking advice and permission as required.

Developing Self and Others:

• Self-reflective and committed to own professional development.

Role Specific Knowledge and Skills

• Essential – Good working knowledge of Microsoft Office, and ability to produce high quality documents with excellent attention to detail.
• Essential – Confident, enthusiastic and accurate use of CRM systems, including data cleansing, reporting and preparing data for team use and to present to other teams.

Role specific Experience and Qualifications

• Desirable – Previous work experience in administration or a professional environment.
• Desirable – Previous experience of working with young people, in schools or universities.

Position: Project Coordinator

Location: Remote, with very infrequent in person meetings and travel required. UK-based.

Employment Type: Temporary contract (9 months), part-time (2 days a week). Extension subject to securing additional funding.

Salary: £30,000 full time equivalent pro-rata

Reporting to: Chair of Trustees

Role Overview:

We are seeking a dedicated and dynamic Project Coordinator to work closely with our trustees and external trainers to organise and deliver community-based communication training workshops, designed to support black, Asian and ethnic minority (BAME) carers of disabled children. This is a flexible, remote position requiring a commitment of two days per week, with an immediate start. This role is supported following a grant from a large UK charity.

The successful candidate will be instrumental in the development, execution, and evaluation of our training workshops and associated activities.

About Yusra Jinaan Foundation:

The Yusra Jinaan Foundation was established in 2022 to honour the memory of our co-founders’ daughter, Yusra, who was born with Joubert’s Syndrome. Our mission is to bring ease to the lives of children with disabilities and their families through our work in three key areas: child, carer, and community. 

Key Responsibilities:

• Develop culturally sensitive workshops: Collaborate with partners to create bespoke communication training workshops tailored for BAME carers of disabled children.

• Project execution: Coordinate the planning and delivery of three workshops across different regions (Buckinghamshire, West Midlands, and the North), ensuring all logistical aspects are handled efficiently. (Please note that whilst this role is remote, attendance at the workshops will be required. Travel expenses and subsistence for day return journeys to the three workshop locations will be covered.)

• Community engagement: Work closely with key mosques and community centres to foster strong relationships and secure buy-in for the workshops.

• Evaluation and reporting: conduct pre- and post-surveys to measure learning outcomes and participant confidence. Organise focus group discussions to gather feedback and insights. Write internal reports to update trustees and grant reports to the donor.

• Peer support networks: Facilitate the establishment of regional peer support networks to reduce isolation and promote information sharing among carers.

• Resource management: Ensure participants receive resource packs and maintain a virtual peer network for continued support.

• Budget monitoring: Ensure compliance within the budgetary limits set out by the trustees according to the project agreement and grant funder. 

Qualifications and Experience:

• Proven experience in project management, preferably in a charity or community-based setting.

• Knowledge and experience of community-level engagement and outreach. 

• Excellent organisational and communication skills.

• Ability to work independently and manage multiple priorities effectively.

• Experience in developing and delivering training workshops is highly desirable.

Personal Attributes:

• Passionate about making a difference in the lives of disabled children and their families.

• Culturally aware and sensitive, with the ability to engage diverse communities.

• Empathetic and respectful, with a strong belief in the Foundation’s values of hope, connection, togetherness, and respect.

Desirable

• Strong understanding of the needs of disabled children and their families, particularly within BAME communities.

Please note whilst this role is remote, there is an expectation that 

How to Apply:

Please send your CV and a one page cover letter outlining your suitability for the role. Applications will be reviewed on a rolling basis until the position is filled. This position is open to UK applicants only. 

Closing Date: 25 August 2024

Join us in our mission to empower carers and support disabled children. Together, we can make a lasting impact.

We are seeking a dedicated Front of House Team Leader to join our team at the National Memorial Arboretum.

The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion.

At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.
We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.

This role involves supporting the Food Service Manager in leading the food service team to deliver exceptional service and exceed visitor expectations. The successful candidate will implement and uphold service standards as outlined in the Food Services Strategy, ensuring top-tier service, presentation, and cleanliness across our restaurant, coffee shop, and event center. In the absence of the Assistant Food Service Manager, the Front of House Team Leader will step in to oversee operations and maintain service quality.

The Front of House Team Leader will play a crucial role in liaising with the management team, maintaining positive relationships within the NMA, and ensuring front of house staff are knowledgeable about daily offerings. Responsibilities include supervising and guiding Food Service Assistants, resolving customer complaints efficiently, achieving sales targets, and ensuring compliance with food safety and health regulations. Additionally, the role involves managing stock and cash, assisting with stock takes, and training staff to deliver outstanding customer service.

Qualified candidates will have proven supervisory experience in a similar role and industry, with a good understanding of health and safety procedures and regulations. Strong interpersonal and IT skills, along with a commitment to the Arboretum's mission and values, are essential. Flexibility to work weekends and evenings is also required. Join us in providing an exceptional visitor experience at the National Memorial Arboretum.

Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR

About the National Memorial Arboretum
The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion. Home to over 350 memorials, including the nationally-important Armed Forces Memorial, it remembers the service and sacrifice of those who have served and continue to serve our country. The 150-acre site features around 30,000 maturing trees and an abundance of wildlife. Each year the Arboretum welcomes around 300,000 visitors, many of whom attend one of the 200+ events which take place across the site.

In March 2017, the National Memorial Arboretum formally opened its new award-winning Remembrance Centre.

Our Values and Behaviours
Does the following describe you?

- A desire to provide great customer service
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the ongoing development of the Arboretum
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others

If so, then we would like you hear from you….

Diversity Statement
We are committed to building a truly inclusive organisation of diverse people and perspectives.
We actively engage in a programme of work to develop our practices and we have set out our commitments to realise this ambition. We will keep listening, learning, and sharing our progress and impact.
We are Disability Confident employer, signed up to Race Equality Matters and Pride In Veteran standards.
We guarantee an interview to any applicant who declares a disability or/and are part or Armed Forces community on application and whose application demonstrates that they meet the Essential criteria of the role, as set out in the Person Specification.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.
INDRBL1

Revival - Wiltshire RASAC offers free, confidential therapeutic services for people who have been raped or sexually abused.  It doesn't matter when or where.  No one should suffer in silence.  We are here to help survivors make sense of what has happened to them and begin to make life changing choices for themselves. 

Are you ready to take your place in this independent charity, passionate about providing trauma informed, confidential, specialist therapeutic services to people aged 16+ in Swindon and Wiltshire?  We are committed to keeping our services sensitive to the needs of the individual, non-discriminatory, free at the point of delivery and available irrespective of whether or not the individual wishes to report a crime to the police.  We value and uphold the importance of accessible services for every sector of the community. 

As Fundraising and Service Standards Officer, you will play an exciting, key dual-role in securing funds to sustain and develop our vital work whilst supporting the charity to attain, and operate within, the highest standards of care and excellence.

Position:  Fundraising and Service Standards Officer (Dual Role)

Responsible to:  Centre Director

Location:  Trowbridge, Wiltshire - with option for some hybrid working

Hours:  28 hour per week - some evening/weekend work may be required to reach deadlines

Salary:  £34,834 - £36,638 pro rata per annum depending on experience

Annual Leave and Benefits:

• 28 days annual leave inclusive of bank holidays on appointment with incremental annual increases from year 2, up to a maximum of 36 days
• Company Pension Scheme
• In-house training provided

How to apply:Click the Quick Apply button below. You’ll be asked to submit a CV with covering letter highlighting your relevant skills/experience for this post but most of all, tell us in your own words what motivates you to join our small, friendly team.

Closing date: 9 August 2024

Please note, we’re actively reviewing applications and first round interviews will be held on a rolling basis. Final interviews, including a presentation, are due to take place at a venue to be confirmed in Trowbridge, Wiltshire on 30 August.  The ad may close early if a successful candidate is found so don't delay!

Here's how you will be contributing to our success:

• You will play a vital role in developing and implementing our Funding Strategy, with a key focus on fund diversification.Through income generation, you will contribute to the sustainability of much valued core services and the development of new initiatives to support our survivors to cope and recover in the aftermath of what has happened to them
• You will research and maintain a database of potential funders, crafting and submitting high quality bids and tender responses as agreed in collaboration with the Centre Director 
• You will support, develop and recognise our fantastic community fundraisers, lending tailored support and advice to individual and group fundraising ventures, as well as providing fundraising newsletters, updates and maintaining our fundraising webpages
• You will contribute to continuous improvement and user satisfaction through leading on the implementation of the UKAS National Service Standards, identifying relevant policy development areas, supporting the Centre Director with policy development and implementation. 

This job is for you if:

• You have previous experience of working in a small voluntary sector organisation
• You have passion and enthusiasm for researching opportunities, developing high quality funding applications, building relationships with funders, donors and fundraisers
• You bring a working knowledge of compliance with National Service Standards and the drive, enthusiasm and commitment to play a key role supporting us on our journey

Please don’t be put off applying if you don’t meet all these requirements.  The right candidate will be open to personal and professional development, possess excellent IT skills and the ability to communicate effectively in a friendly and professional manner. 

Collaborating with joint Senior Responsible Officers (SROs), the Programme Director (PD) will play a role in leading, shaping and contributing to the implementation of the national TMSFA programme. They will maintain oversight of, and coordinate all, programme activity ensuring successful delivery of expected improvements, benefits and outcomes. 

As PD, they will partner with internal and external stakeholders to drive forward successful delivery of the national transformation programme ensuring alignment to overall objectives and priorities set by the TMSFA collaboration.  They will be the change expert, partnering with the SROs and all MS Centres, in the design and implementation of large-scale change programmes that supports the future care model, improves quality of patient care, improves patient and staff experience, enables continued cultural change, improves efficiency and productivity of clinical pathways and services.

The PD will proactively look ahead and gather relevant information to inform the future direction of the transformation effort.  They will have an external lens through which to identify national and international world class standards of healthcare and engage with others to accelerate adoption of appropriate best practice.  In doing so, they will effectively engage and involve MS experts from across the MS Centres and beyond including international MS experts and those from Pharma.  They will ensure that resources from a range of disciplines and professional areas such as clinical, operational, digital, change, communication, HR, finance and external suppliers are in place to support the transformation programme.  They will provide regular assurance to the joint SROs / Transform MS board relating to progress and outcomes to inform strategic decision making and will provide regular updates to all stakeholders to ensure there is a common understanding of progress and outcomes. 

Your new company
My client is an international, faith-based charity headquartered in south-east London (SE5), who have provided essential support to families and communities for over 150 years.
Your new role
Joining a collaborative team of 7 and reporting to the Head of HR Systems, key responsibilities will include:

• Leading on various system implementation projects from commencement to completion
• Be responsible for the creation of complex report building and data visualisation
• Line management of 2 HR Analysts
• Ensuring that various HR systems meet the necessary business needs and long-term strategies

What you'll need to succeed
To be considered for this role, you will be an HRIS and data expert with significant experience in:

• Data reporting, specifically with Power BI
• Strong experience with HCM systems - iTrent, Cascade, Workday, PeopleSoft etc
• Evidenced experience with dashboard building and complex data reporting/visualisation
• Line management experience will be highly favourable

What you'll get in return
This role is a fantastic opportunity for a skilled HR Systems Specialist to a join a passionate team and lead on a number of HR Systems-related projects. You will be able to work flexibly and on a hybrid basis, with only 2 days per week on-site in SE5, as well as have access to a number of employee benefits including an employer contribution pension scheme.
What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

This role will be to support the perpetrator intervention across Wiltshire.

You will be primarily based in Wiltshire supporting the Domestic Abuse Serial Perpetrator (DASP) project, providing bespoke specialist support to perpetrators of domestic abuse. The post holder will work as part of the IOM team within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure that clients who show abusive behaviour are supported through every stage of the process of change. Evening appointments are necessary for this post in Salisbury and Chippenham.

In addition, you will support the delivery of the CPR (Choosing Positive Relationships) Domestic Violence Perpetrator Programme (DVPP), which is an intensive behaviour change programme, designed to increase knowledge and understanding around domestic abuse, the impact on children and healthy relationships. The course teaches tools and strategies to help someone change their behaviour. The CPR group will require weekly evening work in Wiltshire.

The post-holder will be expected to work to Respect standards.

Full training will be available for this role. 

Client Based Duties

• Identify and assess the risks and needs of individuals who are abusive in a relationship or other domestic setting, using an evidence-based risk identification checklist.
• Develop personalised risk assessments and safety plans for each service user.
• Advocate for individuals who wish to address their abusive behaviour and show motivation for change with agencies who can help to address the domestic abuse by:
  • Understanding the role of all relevant statutory and non-statutory services available to those who are abusive and how your role fits into them.
  • Providing advocacy, emotional and practical support and information to individuals, including in relation to drug and alcohol, housing, health and finance.
  • Working directly with all key agency partners to address the impact of the abusive behaviour on the safety of high risk victims and ensuring that their safety plans are coordinated.
• Support the client to recognise the abusive behaviour and the effect that it has on their families and assist them in recognising the features and dynamics of domestic abuse present in their situation and help them change unhealthy patterns of behaviour.
• Understand multi-agency partnership structures and work within a multi-agency setting which may include participation at the MAPPA/MARAC.  You will contribute interventions and help design a plan to protect victims and any children, while maintaining an independent role on behalf of your client, keeping the victim and any children’s safety as central to any response. 
• Ensure support provided is accessible to clients in terms of location and times.
• Be proactive with your line manager in carrying out regular case reviews based on a review of risk and abuse which:
  • Feeds back into action planning to further progress, signpost or close cases and;
  • Provides feedback to your clients/agencies.
• Help maintain accurate and confidential case management records and databases and contribute to monitoring information for the service.
• Respect and value the diversity of the community in which the services works in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.  
• Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.
• Utilizs evaluation and monitoring systems to ensure high standards of service are consistently achieved e.g. Orchards Database.
• Deliver high-quality group work, working in co-operation with your co-facilitator and following a clear manual.
• Have an appropriate attention to data, providing feedback to CPR , your line manager, FearFree and commissioners.
• Work at all times to Respect standards.
• Work closely with other FearFree staff to ensure appropriate support and attention is given to the victim’s needs and those of any children involved.
• Respond proactively to safeguarding concerns, working in partnership with Children’s and Adult’s Social Care.

Working with other agencies

• Work alongside other project partners to ensure that all elements of the project are incorporated into working practices.
• Work in a multi-agency framework to support perpetrators to change their behaviour and help victims and families access relevant support.
• Participate and prepare reports
• Prepare reports for FearFree management as requested.
• Comply with data protection legislation, confidentiality and information sharing policy and procedures and all legislation connected to your work.
• Support colleagues and partner agencies, through awareness raising and institutional advocacy, in order to provide the best possible service for those who are abusive within a family setting.

General

• Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
• Attend and contribute to team meetings.
• Update written and computerised records with accurate and clear information.
• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
• Undertake agreed training and keep updated on changes in legislation, policy and best practice.
• To engage in supervision, annual appraisal and induction training.

Responsibilities

• The post holder will deal with highly confidential information relating to vulnerable people.
• Ensure security of data, especially sensitive personal data, in line with the information security policy
• Work within FearFree’s Policies and Procedures at all times.
• Responsible for security of client information and mobile phone while out of office.
• Employees have responsibilities in respect of health and safety.  In particular they will:
  • Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;
  • Take reasonable care for their own safety and for the safety of others who may foreseeably be affected by their actions at work;
  • Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;
  • Report all health and safety concerns to line managers;
  • Assist with the completion of the risk assessment programme.
• Any other duties that may be reasonably required.

It is essential that the post holder is able to respond flexibly to changes in the requirements of this post. This role outline is therefore a guide and not an exhaustive list of all responsibilities the post holder may have over time.

For a full job description/person specification and to apply, please follow the link provided on this website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Job description

 Permanent role in Stratford,  London

 Mind in Tower Hamlets, Newham and Redbridge are seeking Recovery workers  to join the team at the Together Cafe: our out-of-hours drop-in service providing a safe and welcoming space for people who are feeling distressed, seeking support and advice for their mental health, there and then. The service is based in Stratford, London. Staff within the service will provide person-centred, practical, and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health distress. This will consist of 1:1 and group support; de-escalating and providing interventions, signposting for specialised or longer-term support, and delivering collaborative self-management plans with clients to improve mental wellbeing.

 About Mind in Tower Hamlets and Newham 

We are a local, registered charity affiliated to National Mind. The organisation supports those with mental health issues in Tower Hamlets, Newham and Redbridge towards recovery and leading a better life.

We believe that everyone has the right to access comprehensive services which enables them to reach their full potential and to work towards their recovery. We value diversity as a strength and our staff teams are from a variety of backgrounds which helps us to deliver services which are culturally aware and responsive to the needs of the diverse communities we serve.

Who we need

The right person will join our team in providing support in a safe, calm, and empathic environment and ability to support individuals who are at a point of mental health crisis and accessing the service.

Why work with us

You will develop your understanding and experience of mental health issues and contribute to the development of our services. The hours allow you to balance your life with your work and you will have a job that makes a difference for people.

See job description for more details and a description of our benefits.

RNID Near You Co-ordinator (East Riding)
Remote working in East Riding of Yorkshire
£14,976 pa plus excellent benefits (FTE £24,960)
21 hours per week
Permanent

You will be joining us at an exciting time as we reopen services that unfortunately closed due to the pandemic. As a coordinator, you will focus and lead on developing and delivering our community service across the East Riding of Yorkshire through drop-ins offering:

• practical hearing aid support
• information on hearing loss and tinnitus
• hearing checks

You will be responsible for co-ordinating up to 15 drop-in services and be able to recruit, train and manage a team of up to 30 volunteers to deliver the service across East Riding of Yorkshire.

You will: 

1. Coordinate our volunteering team to deliver a high level of service at our RNID Near You drop-in sessions.
2. Recruit volunteers across the East Riding of Yorkshire to strengthen existing sessions and open new sessions as required.
3. Work with NHS audiology to induct and train our volunteers to high standards.
4. Promote our sessions to ensure maximum engagement from local hearing-aid users.
5. Ensure all paperwork is processed correctly and reports to stakeholders are timely completed.

You 

You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals, and service users. You have experience managing your own workload and are able to work flexibly when required. You can motivate volunteers to assist clients with hearing aids sensitively, to give clear guidance and take into account individual wishes and health needs.

You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Teams, Outlook, Excel, and Word. You will be able to recruit, train and manage a team of volunteers and deliver an excellent service across East Riding of Yorkshire. While home based, regular travel to venues where we provide drop-in sessions will be required.

We are RNID. Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus. 

Our charity has been through a complete transformation, while building on the best of our past.  We’ve returned to our former, much-loved name, become wholly remote working, and established a new strategy, focused on reaching the 12 million people in the UK who are deaf, have hearing loss or tinnitus. 

We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated. Our values are at the heart of what we do.

We strive to be and continue to be connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 12 August 2024.
Interviews: w/c 19 August 2024.

RASASC Guildford - Making a difference to the lives of those affected by rape and sexual abuse

 Position: Counselling Coordinator

Hours: Full time – 35 hours

Salary: £26,000

Location: Guildford

Accountable to: Clinical Lead

DBS check: Yes

Closing on: Sunday 4th August 2024 

We are currently recruiting for a Counselling Coordinator to support our Clinical Lead and the counselling team.

RASASC is a registered charity which has been providing support to survivors, of all genders, of rape and sexual abuse (both recent and non-recent) aged 13 and upwards, from across Surrey since 1992.

We provide one-to-one counselling, group support, Helpline, Independent Sexual Violence Advisor (ISVA) service, and peer support groups.

We are committed to equal opportunities and we warmly encourage applications from all sections of the community particularly applicants from diverse groups.

Counselling Coordinator

This role is based in Guildford. You will be responsible for the administration and coordination of our counselling service, taking calls and responding to email enquiries from clients, supporting the team with room booking, greeting clients, answering the door, booking assessments and supporting the Clinical Lead and the counselling service in general. This is a varied and exciting role, requiring stamina and a can-do approach! If you are a warm, non-judgemental all-rounder with an excellent understanding of counselling services and the impact of sexual harm, we would love to hear from you.

Key functions

· Receive referrals for our counselling service, family support service and group support. Referrals are received through other agencies, internal services and self-referrals

· Contact potential clients and arrange appointments for assessments with our RASASC Assessors

· Following assessment, allocate clients to an appropriate counsellor supported by the Clinical Lead where necessary/appropriate

· Provide all documentation and information to the client and the counsellor as required 

· Upload, update and maintain all information relating to clients, e.g. referrals and assessments, on Oasis (our CRM)

· Manage assessment processes and ensure assessors produce assessments for the counsellors and the office

· Ensure CORE 10 clinical measure forms, pre and post intervention, are obtained and inputted onto Oasis

· Ensure all other evaluations, pre and post intervention, are obtained and uploaded onto Oasis

· To resolve clients’ disability and access issues when required.

· To support with the monitoring of the waiting list and to proactively discuss with the Clinical Lead and Chief Executive Officer if the need for additional assessors or counsellors is required

· Provide monthly data to the Clinical Lead, Fundraising Manager and Chief Executive Officer as requested

· Provide administrative and IT support for ongoing training for counsellors

· Support with room booking, greeting clients, answering the door, phone calls and dealing with emailed client queries as required

· Be familiar with safeguarding procedures and protocols 

 Reporting Line:

· This post holder reports directly to the Clinical Lead.

Skills and Experience - Essential:

· Good working knowledge and experience of counselling and counselling services

· Excellent understanding of the possible impact and presentations of trauma

· Excellent organisational skills with proven ability to prioritise workload

· Excellent communications skills, written and verbal

· Excellent relationship and interpersonal skills and the ability to deal with a diverse range of people

· Demonstrable understanding of the importance of EDI and commitment to working inclusively

· Understanding of safeguarding protocols and procedures

· Ability to deal with information in a confidential manner

· Case Management Skills – ability to accurately maintain records

· IT literate, including Microsoft Office; excel and email.

Skills and Experience – Desirable:

· Knowledge of rape and sexual abuse issues

· Experience of, and understanding of, Police or Criminal Justice System.

In return, we can offer you 25 days’ annual leave, an additional day on or near your birthday, eight public holidays, additional long service leave of one day a year up to a week’s leave after probation is passed, contributory pension scheme, reimbursement of business travel expenses at 45p per mile and six free trauma related workshops a year.

How to Apply:

If you are interested in joining our team or if you have any questions about the role please do give us a call as we would love to hear from you – contact Liz Joyce at RASASC Guildford for more details or please complete the application form.

Closing date for applications is: Sunday 4th August 2024

Interviews will be held in the week commencing 12th August

How to Apply:

Please complete the attached application form and email them to Liz Joyce at RASASC Guildford by Sunday 4th August.

Please note we do not accept CVs.

Location: Hybrid - linked to one of our offices in London, Birmingham or based in NI, Scotland or Wales

About UnLtd

UnLtd is the leading provider of support to social entrepreneurs in the UK and offers the largest such network in the world. Our mission is to find social entrepreneurs with bold solutions to today’s challenges. Through funding and support, we help them to realise their potential and creating lasting change.

UnLtd values diversity and is committed to inclusion and understanding intersectionality. These are more than just buzz words for us; they are principles guiding how we build our teams, support leaders and empower social entrepreneurs. We want to create an organisation that’s the right fit for everyone we work with.

To support an inclusive environment where employees feel empowered to share their lived experiences and ideas, we have embedded an equity and inclusion group within UnLtd, giving us a wide range of different perspectives in our work to help us see what is most needed in society.We are particularly keen to hear from those who identify as Black, Asian or minority ethnic, LGBTQIA, people who are disabled, those with learning differences, those with caring responsibilities, from a less advantaged socioeconomic background as well as any other under-represented group in our workforce.

If there is any aspect of viewing this document that is not appropriate to your user needs, then please click on the ‘Accessibility Tools’ button at the top of the screen to adjust your viewing experience. Alternatively, contact us and provide details to see what we can do.

About the role

We are a vibrant, ambitious organisation, keen to continuously learn and grow so that we can better support social entrepreneurs. We have a new strategy in place, Breaking down Barriers, which outlines our plans to 2025.

As an organisation which offers a full range of support to social entrepreneurs, we are a grant maker, a service delivery organisation and an investor. UnLtd is also the corporate trustee of the Millennium Awards Trust (MAT), the original £100 million endowment from the Millennium Commission (thanks to HM Government and The National Lottery Community Fund). We draw down around £5 million a year from MAT’s total return and complement this with around £3 million of funding from a range of valued partners

Our governance, our leadership, our culture, and our people management need to reflect the impact (depth, quality and value), inclusivity and sustainability of our mission and model

The Executive Assistant role will play a key role in the governance, executive/leadership support and team engagement of UnLtd.

Working closely with the CEO and executive team, you will lead on board support, leadership group support and our ways of working

Please see the Job Description for more information.

Interested? Here’s how to apply

We need to know a bit about you, your experience and what you can bring to UnLtd.

You can submit a CV + supporting statement (up to 2 pages). We’d love you to tell us: 

• About you – your skills, experience and personal qualities; 
• Why you’re interested in the role and what you hope to get out of it.

The main thing is you can demonstrate you have skills and experience (Lived or learned) that relate to what we have said we are looking for.

We particularly welcome applications from people with disabilities, Black, Asian, or Minority Ethnic backgrounds, LGBTQIA and from different socio-economic and educational backgrounds.

• Application Closing Date:  12th August 2024
• First round of interviews:   19th and 20th August

UnLtd is committed to offering employment opportunities for people with criminal convictions. As a result, we will only ask you about any criminal convictions at initial offer stage. Your information will be treated fairly and confidentially and will not automatically exclude you from the role that you have applied for.

During Covid-19, our staff have been working remotely, some staff are returning to the office in a phased, optional approach. We continue to seek to accommodate remote working.

Find out more about our generous range of employment benefits on our website.

Global Climate and Environment Advisor

UK – Remote/Manchester (we will consider applications from candidates based in other areas of the UK)

Starting salary for this position is £46,860 per annum (plus contributory pension)

About MAG:

MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.

About the role:

The Global Climate and Environmental Advisor is a newly created role at MAG that will lead on a new key strategic focus for the organisation. In this exciting role you will develop workstreams and objectives to deliver our strategic Environmental Responsibility commitment, and develop effective relationships with key strategic international and regional partners. As part of developing a Climate and Environmental Framework you will develop policies, procedures, and tools that will strengthen MAG’s capacity to assess, manage, and monitor its climate responsibilities and sustainability commitments. You will also play a key role in increasing awareness environmental responsibility and protection within MAG, and support the delivery of activities, alongside Country programmes, to minise adverse impacts to the climate and the environment.

About you:

We are looking for a climate and environment expert who can use your existing knowledge and initiative to develop a new global framework.  With demonstrable experience in the international humanitarian, development, climate, or environment field, you will also have a relevant educational background such as climate or environmental science, or any other degree relevant for humanitarian work. Experience of building and implementing organisational development projects is essential, as is experience of representing an organisation to external stakeholders in public forums and events. You will bring a wealth of knowledge around climate and environment issues, and also how to develop or implement methodologies to understand organisational climate and environmental impact. An ability to collaborate with a range of stakeholders is key, as is an ability design and deliver external facing materials such as presentations, blogs, or case studies.

Further Information:

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding here and background checks here. You can also find more information in the candidate information pack, available through the link below.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

How to apply

For the further information on the role, the application pack and details of how to apply, please visit the MAG website by the closing date of 18th August 2024.

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding here and background checks here. You can also find more information in the candidate information pack, available on our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Trainee Generalist Advice Caseworker

Salary NJC Scale 5 - £30,346 per annum 

Full-time – 35 hours per week

Initially Fixed Term for 12 months (with possibility of extension)

This is an exciting opportunity for a Gateway Assessor or Advice Worker with a minimum of three months experience to be fast tracked through the full Citizens Advice Generalist Adviser training programme. Once having completed an initial four weeks training period you will be allocated to work on one of a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.

• You must be a trained Gateway Assessor with a minimum of three months experience.
• An understanding of the advice needs and issues of the local community in a diverse inner-city area
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Tuesday 6th August 2024

Interviews will take place on: Thursday 8th August 2024

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

The RoleAs a Marketing Officer, you will support the Marketing team with the development and production of Phoenix Futures services marketing materials, and digital communications. You will also support with the development of The Anti-Stigma network which is a key project within the Marketing Department. The role is full time 37.5 hours per week, we will consider flexible working. The role will be home-based with access to the London office if desirable. We welcome applications from people with lived experience who have been directly and personally affected by drugs and alcohol use or impacted through a loved one’s or family members’ use. You will be part of a passionate and skilled team.

About You
To join us as a Marketing Officer, ideally you will have: 

• An understanding of the key marketing and communications techniques – brief writing, audience insight, channel development, proposition development, etc.
• Able to work to deadlines and manage multi-task projects accordingly.
• An excellent standard of literacy and numeracy, and able to proof-read effectively.
• Proficient in the use of Microsoft Office package and ideally Adobe software.
• Excellent communication skills, and the ability to deal with people of all levels of management.
• Effective partnership working and the ability to network for Phoenix Futures and The Anti-Stigma Network.

• Determined, with a drive to succeed and a willingness to learn.
• Passionate and enthusiastic about making a real difference to the lives of people we support.
• We’re looking for someone who aligns with our values, you should be willing to advocate for people affected by drugs/alcohol.

So, if you’re seeking your next challenge as a Marketing Officer, please get in touch or apply today.

Your Rewards

• Starting salary of £24,250 (plus London weighting £3,085.65 per annum) with the opportunity to access potential yearly salary increments subject to appraisal.
• Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system 
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

 

About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.

We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a short digital interview via Microsoft Teams and be provided all details about the assessment process. There will also be a brief aptitude test to complete in advance, in the form of a presentation. All details will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required.

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.