Community management jobs

We are looking for an enthusiastic and organised Events Officer (part-time) to help deliver inspiring fundraising experiences that engage and motivate supporters while contributing to meaningful social impact.

This is an exciting opportunity to join a collaborative and ambitious fundraising team focused on building strong supporter relationships, delivering exceptional events, and driving sustainable income growth.

About the Role

As Events Officer, you will support the delivery of a range of fundraising events and challenge activities, ensuring supporters feel confident, valued, and motivated throughout their journey. You will play a key role in supporter stewardship, engagement communications, and event coordination, helping to maximise fundraising performance and long-term supporter loyalty.

Working closely with colleagues across teams, you will help create memorable supporter experiences both online and in person. The role also involves using insight and performance data to improve engagement strategies and campaign effectiveness.

This role is ideal for someone who enjoys relationship building, project coordination, and creating positive experiences that inspire people to get involved and make a difference.

Key Responsibilities

• Deliver high quality supporter experiences across fundraising events and campaigns
• Build authentic relationships with supporters through personalised communication and stewardship
• Monitor fundraising performance and supporter engagement against agreed KPIs
• Coordinate multiple projects and priorities effectively to meet deadlines
• Use data and insight to improve communications, supporter journeys, and campaign outcomes
• Collaborate with colleagues across teams to support shared goals and continuous improvement
• Support event delivery

We’re looking for someone with:

• Experience supporting peer-to-peer fundraising or events programmes
• Excellent communication and interpersonal skills
• Strong organisational and project management abilities
• Confidence working independently and managing competing priorities
• Experience using data and insight to improve engagement and performance
• A collaborative and proactive approach to teamwork

Salary & Benefits

• Salary: £35,702 - £41,108 per annum, pro rata
• Contract type: 12 months FTC, part-time, 14 hrs a week
• Location: London, hybrid working  3 days a month in the office
• Deadline : 5th June at 8am
• Interview dates: w/c 15th June

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are looking for a part time Fundraising & Development Lead to join a small innovative global charity and play a critical role in securing funding from Trusts and Foundations to support the charity with their community development initiatives.

The ideal candidate would bring senior-level fundraising experience from a similar role at an NGO, organisation, or charity with an established network of executive relationships in major global trusts and foundations.

This is a remote working role.

The charity
A small charity having a big impact. They offer home working with some of the team in London and others in Scotland and Europe.

The Role
This is a new business focussed role, where you will be required to build a high value pipeline of suitable donors and develop and deliver compelling high value bids for support.

Reporting into the Director and working alongside another Fundraising & Development Lead who recently joined the team.

Applications & Fundraising Development
Lead the development of high-quality grant proposals, ensuring proposals are compelling, well-written, and tailored to meet the requirements and priorities of each donor.

Relationship Management
Oversee the complete grant lifecycle, from initial lead to application to reporting and closeout.
Build and maintain relationships with current and prospective donors, program officers, and other key stakeholders.

Events and Networking and Representation
Effectively convey the charity mission, vision, and programs to potential donors, organising fundraising events while overseeing teams of volunteers and probono partners.

The Candidate
Senior-level fundraising experience from a similar role at an NGO, organisation, or charity.

Extensive existing network of senior executives with major global foundations and organisations.

Proven track record of identifying and closing deals for 6 - 7 figure gifts.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The National Museum of Computing (TNMoC) is an independent charity located at the heart of Bletchley Park and home to the world’s largest collection of working historic computers, including the rebuilt Colossus and the WITCH (the world’s oldest working digital computer). TNMoC has strengthened its national reputation, achieved Arts Council England accreditation, expanded educational reach and continued to care for artefacts of exceptional historic and technical significance and is now seeking its next leader.

As Museum Director, you will be the senior executive leader for TNMoC, responsible for its overall strategic, operational and financial performance. You will deliver the Board-approved 3-year strategy, ensure financial sustainability, and lead the organisation in delivering an exceptional visitor, educational and community experience, while acting as an ambassador.

Key responsibilities:

• Lead delivery of the museum’s strategic plan.
• Provide oversight of operations, ensuring safe, efficient, high-quality delivery and robust compliance, risk management and business continuity. 
• Ensure strong financial stewardship.
• Lead the diversification of sustainable income streams, actively seeking new opportunities for growth and resilience.

To succeed in this role, you will bring significant leadership experience in museums or visitor attractions, with a strong track record of delivering strategy, growing income and building partnerships. You will also be hands-on, comfortable leading a small organisation while maintaining excellent governance, operational standards and public benefit.

Please see the candidate pack for full details.

For an informal and confidential discussion about the role, please contact Katherine Anderson-Scott, Executive Director of Charisma Charity Recruitment.

Key dates:

• Closing date: Wednesday 27th May 2026
• First stage interviews with TNMoC: w/c 15th June
• Second stage interviews with TNMoC: w/c 22nd June

Charisma vetting interviews must be completed by EOD on the 4th June prior to longlist submission on the 5th June.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

The Woodland Trust is looking for a Principal Property Solicitor to lead the Trust property legal matters taking responsibility for a variety of cases.

The Role:
•    Manage the Trusts property legal cases including estate acquisitions, commercial leasehold, agricultural property matters and estate management matters across the UK.
•    Lead the Trusts team of property layers providing support and training where required.
•    Provide pragmatic, considered and informed legal advice.
•    Research areas of law to provide considered solutions in new contexts.
•    Monitor and manage engagement with external solicitors and oversee VFM delivery.
•    Understand and advise on legal risk to enable effective decision making within the organisation.
•    Create bespoke documentation to produce appropriate agreements.
•    This is a hybrid position with a mix of home working, and from our head office in Grantham, Lincolnshire. Head office attendance would be required no more than once every two months on average. Occasional travel to sites may also be required.

The Candidate:
•    Must be a qualified solicitor or barrister in England with significant post-qualification experience within commercial or agricultural property law and must have a current practicing certificate.
•    Strong negotiation skills with the ability to persuade and reason effectively. 
•    Experience leading on complex property cases.
•    Knowledge about commercial property law including leases, overage, pre-emption agreements, options and large scale freehold acquisitions.
•    Strong collaboration skills with the ability to build strong stakeholder relationships with a wide range of stakeholders.
•    Knowledge on agricultural law with the ability to apply in practice.
•    Experience advising stakeholders on complex property legal issues.

Benefits and Wellbeing:
Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
•    Buy and Sell Holiday Scheme
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us:
The Woodland Trust is the UK’s largest woodland conservation charity.  We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.

Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.  
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. 
Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and CVs are redacted until after shortlisting is complete. Make sure that you answer the Application Questions to show your relevant skills and passion for the role. 

Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools. 

Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams on the 29th and 30th June 2026.

• Experience of delivering prospect research activities
• Ability to provide support as the sole researcher
• Experience of due diligence processes
• Excellent communication skills
• Previous experience implementing and improving processes

Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Campaigner - Everyday rights.

About the role

The Campaigns team help us achieve our goal of bringing an end to human rights abuses by working alongside individuals and communities to build a sustained movement to defend and promote human rights both in the UK and globally. The Campaigner - Everyday Rights is accountable for running and assisting on our UK focused projects to protect everyday rights (such as health, housing, social security, food etc...) Working with the Campaign Manager they will oversee discreet projects and initiatives as well as playing a key supporting role in the development and delivery of this work, including organising in key local areas to support local campaigning for rights.

More details can be found by downloading the job description from our careers portal.

The role may be for you if:

• You're organised and skilled in project management to deliver campaign activities, such as events, communications outputs or local organising and have knowledge of how to bring about change.
• You are a good communicator, and can build effective relationships.
• You collaborate and positively contribute to an inclusive culture.
• You can write, edit and develop compelling materials.

Our Commitment to you

Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.

New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.

Apply for this role

This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).

We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.

To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.

Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Young People Service located in Ealing. No personal care or experience required, just the right values.

£30,784.00 per annum, working 40 hours per week.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Oaklands & St Kilda's is made up of two newly refurbished six-bedroom homes, located close to each other in Ealing, West London.

This is a Waking Night role working to support young people throughout the night at the service.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

• Building supportive, trusting relationships with young people and creating a positive atmosphere
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
• Co-producing ongoing assessment and management of risks in collaboration with young people with an attitude of 'positive risk taking'
• Providing support with daily living activities, including practical assistance to support young people s to independent living e.g. budgeting, cooking, establishing a night time routine
• Supporting young people to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
• Assisting in the recording and reporting of customer incidents

About you:

• Ability to advocate for young people in different professional and community spaces
• Values working collaboratively with young people to ensure the service best meets their
• An understanding of peoples' contexts and how this might be impacting them their lives
• and mental health
• Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress.

What you'll bring:

Essential:

• Up to NVQ Level 3 or equivalent in a relevant area

Desirable:

• Experience working in complex mental health environments

About us

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Bid Development Lead

£33,509 (full time equivalent) £26,807 pro rata for 30 hours per week

Birmingham Mind Offices, Albert House, Birmingham (Hybrid)

Part-Time

Permanent

Hours: 30 Hours per week

If you’re driven to make a real difference in mental health and have experience in securing new funding in the voluntary sector, we want to hear from you. Join us at Birmingham Mind - the city’s leading independent mental health charity - as our new Bid Development Lead and help us shape the future of our services.

You’ll play a key part in our Business Development Department, supporting the Director of Business Development to write high-quality bids, manage re-tenders, develop business cases and drive new income opportunities. You’ll lead on Trusts and Grants Fundraising, build partnerships across the NHS and voluntary sector, work with other Local Mind Associations and help shape innovative service models for Birmingham Mind.

Key Responsibilities:

· Lead and support bid writing and tender applications (with a value up to £500k p.a.)

· Monitor tender portals for new opportunities and manage relationships with funders, commissioners, and partners in the voluntary sector

· Support income generation strategies for the charity, including fundraising and training as well as developing business cases for new projects

· Attend external events to grow partnership opportunities

About You:

You’re someone who brings energy, initiative, and a sharp eye for detail to everything you do. With at least two years’ experience in business development, bid or grant writing, or contract management, you know how to get results. You care deeply about making a difference in mental health and enjoy working alongside others to create positive change.

Apply now to help us deliver “Better Mental Health for All” in Birmingham.

Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.

We are very proud of our diverse workforce and actively encourage applications from people that come from minority communities.

Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties

The closing date for this advert is Thursday 11th June 2026

Interviews are expected to take place week commencing 22nd June 2026

Harris Hill are delighted to be working with a fantastic charity to recruit for the Events Fundraising Officer role in order to help deliver exceptional experiences for supporters taking part in fundraising challenges and events.

This is an exciting opportunity to join a collaborative and ambitious Income Generation team responsible for driving sustainable income growth and supporter engagement. You will play a key role in inspiring and supporting participants throughout their fundraising journey, ensuring they feel valued, motivated, and confident from sign-up to event day and beyond.

The role combines supporter stewardship, project coordination, data insight, and cross team collaboration. You will use insight driven engagement approaches to maximise supporter satisfaction, fundraising performance, and long term loyalty.

Key Responsibilities

• Deliver outstanding supporter experiences across a range of fundraising events and challenges
• Build strong, authentic relationships with supporters through personalised stewardship and communication
• Monitor and achieve fundraising, engagement, and performance KPIs
• Use supporter data and campaign insight to improve journeys, communications, and fundraising outcomes
• Coordinate and manage multiple projects simultaneously, ensuring deadlines and objectives are met
• Collaborate effectively with colleagues across teams to support shared organisational goals
• Contribute to an inclusive, positive, and supporter centred working culture

About You

We are looking for someone who is organised, proactive, and passionate about creating meaningful supporter experiences.

You will ideally have:

• Experience delivering peer-to-peer fundraising programmes and delivering memorable fundraising experiences for supporters
• Excellent interpersonal and relationship building skills
• Experience working to targets and KPIs
• Strong project management and organisational skills
• Confidence using data and insight to improve performance and engagement
• The ability to work independently and manage competing priorities
• Excellent written and verbal communication skills
• A collaborative and adaptable approach to teamwork

Salary & Benefits

• Salary: £35,702 per annum
• Contract type: Permanent, full time, 35 hrs a week
• Location: London, hybrid working  2 days a week in the office
• Closing date: ASAP
• Interview dates: w/c 15th June

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Permanent Full Time 35 hours a week

Closing date: Sunday 31st May 2026 

Potential Interview dates: Longlisting and candidate calls will take place on a rolling basis so early applications are encouraged.

Face to Face interviews: Thursday 4th June 2026

Do you share our vision? Do you share our beliefs? Do you want to make a difference?

For more than 40 years, Women in Sport has championed gender equality in sport, tirelessly working to break down systemic barriers and drive change to make sure all women and girls can experience the life-changing benefits of sport.

But despite the progress made, far too many women and girls are missing out as we actively aim to close the gender dream gap in sport and address misogyny. 

Now, we have a unique opportunity to grow and diversify our income in line with the rising profile of women’s sport.

As Fundraising and Engagement Officer, you will develop realistic yet creative fundraising plans to inspire funders and donors to help us transform the lives of women and girls through sport. Building a stronger more connected base of support to generate income, whilst showcasing inspiring case studies and storytelling, will be paramount in making a difference.

Reporting to the Fundraising and Engagement Lead and working closely with the Head of Communications and Engagement and the CEO to help generate income.

Main responsibilities are to:   

• Deliver and grow our fundraising programmes and campaigns income.
• Lead the stewardship and management of our new and existing supporter relationships.
• Support with the planning and development of fundraising and engagement communications.
• Manage highly effective fundraising processes via efficient systems, data capture and reporting measures.

If you share our vision, think your experience is relevant and have the ability to make big things happen you might be just right. 

What we are looking for in you:   

We are seeking someone who is passionate about our mission and driven to make a real impact. You will bring energy, integrity and ambition to your work and thrive as part of a small, committed team making big change happen.

You will:

• Have experience developing fundraising plans, resources and communications to achieve fundraising targets necessary for income growth.
• Build and nurture engaging relationships with our supporter base; individual givers and partners and influence effectively.
• Be a brilliant communicator and advocate whether in person, writing or through presentations.
• Make informed, insight and data-led decisions within tight deadlines to maximise engagement. Have experience of CRM and fundraising platforms and competent with Microsoft Office applications.
• Thrive in a fast-paced environment with a ‘can-do’ attitude. 

Women in Sport is committed to a working culture where everyone can be authentic and true to themselves. We strive to represent the full diversity of the communities that we serve. Come and be part of our small but ground-breaking charity, in the high profile and fast-moving arena of women’s sport with plenty of scope to make your mark on a vital cause!   

Please see the job description for a full list of responsibilities and the criteria required for this role. We kindly request applicants have the right to work and live in the UK.    

We are unable to sponsor any individual who does not have the right to work in the UK. Unless you have the right to work in the UK please do not apply.

Vacancy type: Paid Vacancy

Function: Human Resources

Location: Head Office - Sully (Hybrid Working)

Salary: £70,000-£75,000 (depending on experience)

Contract type: Fixed term

Contract lenght: 6 months

Contract hours: Full time

Weekly hours: 40 hrs p/w

Closing Date: 07/06/2026

Ref No: 1075

We are seeking a strategic and values-driven Director of Finance to join our Executive Team on an interim basis.

About the role 

The Director of Finance is a key member of the Executive Team, providing strategic and operational leadership across all aspects of finance to support the delivery of Tŷ Hafan’s charitable objectives. Key responsibilities include:

• Providing strategic financial leadership, ensuring effective planning and performance.
• Acting as a trusted advisor to the Chief Executive and Board, delivering clear financial insight, assurance, and challenge.
• Overseeing financial reporting, forecasting, and statutory accounts, ensuring compliance with all regulatory requirements.
• Ensuring strong financial governance, risk management, and internal controls.
• Managing cash flow, reserves, investments, and overall financial performance, identifying risks and opportunities.
• Leading and developing a high-performing finance function, delivering efficient and customer-focused support.
• Contributing to organisation-wide strategy and decision-making as part of the Executive Team.
• Acting as a visible ambassador, promoting collaboration, engagement, and a values-led culture.

Tŷ Hafan operates a hybrid working model, and the post holder will be required to work on site a minimum of 3 days per week.

About you 

We are looking for an experienced financial leader to provide strong strategic and operational leadership for all aspects of Finance. As the ideal candidate you will have/be:

• Qualified accountant with significant senior finance leadership experience.
• Experience of financial planning, budgeting, reporting, and audit in complex organisations.
• Demonstrable success in leading teams and change.
• Strong strategic and commercial acumen.
• Excellent leadership and stakeholder management skills, with the ability to influence at Board level.
• Strong understanding of financial governance, regulation, and risk management.
• Highly developed analytical, problem-solving, and decision-making skills.
• Effective communicator, able to engage a wide range of audiences clearly and credibly.
• Values-led, solution focused and able to operate at pace in an interim context.

Our employee benefits: 

• Holiday entitlement of 30 days plus Bank Holidays (pro-rata to FTC)
• Group Personal Pension Scheme with an employer contribution of 5%
• Life assurance- death in service benefit
• Health and wellbeing support - employee assistance program, Unlimited access to a 24/7 online GP
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Technology, mobile phone and will writing schemes
• Discounted gym membership and shopping discounts
• Hybrid working and when onsite free secured parking.

Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.​

Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership.

Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. Please see attached candidate pack for further guidance.

Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress.

Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance.

Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.

For any queries regarding the role, please apply.

At Sovereign Network Group (SNG), we believe in more than just providing homes - we're here to help our customers thrive. Our Debt Advice Team plays a vital role in supporting people to regain financial stability and resilience.

We're pleased to have an opportunity for a skilled Debt Advisor to join our team based either from Hurn, Greenham or Blandford. You'll follow our hybrid approach of home, office and resident visit working.

The Role:

In this role, you'll provide FCA-regulated debt advice to our customers - including those in vulnerable situations. Helping them manage their finances, reduce outgoings, and maximise income. You'll work with customers over the phone, online, and face-to-face in their homes or communities, tailoring your support to their needs.

You'll manage a caseload, carry out detailed income and expenditure assessments, negotiate with creditors, and work closely with internal teams and external agencies to deliver positive outcomes. You'll also mentor less experienced colleagues, helping to shape our debt advice service for the future.

What you'll be doing:

• Delivering regulated debt advice in line with FCA guidelines.
• Supporting customers through financial challenges, including those with mental health conditions or disabilities.
• Negotiating with creditors and agencies such as local authorities, DWP, and utility companies.
• Maintaining accurate, compliant case records and ensuring data quality.
• Building strong, trust-based relationships with customers and partners.
• Signposting or referring customers to additional support where appropriate.

What we're looking for:

• Accredited (or working towards accreditation) in Debt Advice, e.g. Institute of Money Advisers CertMAP.
• Experience delivering FCA-regulated debt advice.
• Strong knowledge of welfare benefits, income maximisation, and arrears prevention.
• Excellent communication and negotiation skills, with the ability to adapt to different customer needs.

Desirable:

• In-depth knowledge of debt solutions, legislation, and best practice.
• Experience managing varied caseloads efficiently while maintaining compliance.
• Background in working with vulnerable customers in housing, financial, or advice services.