Community management jobs

Job Title:           Supportworker

Location:         Tower Hamlets North Young People's Support Service

Salary:      £28,808.00

Hours:               40 hours per week, including weekends

Contract:           Permanent

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness.

As an IIP Gold standard employer we value our staff and commit to develop their skills and support them in their important work.

Bring your enthusiasm and your desire to make a difference to the lives of homeless people.

Do you have the commitment and values to make a real difference to the lives of people Mental Health? Are you passionate about empowering people to improve their quality of life, while supporting them to realise their hopes, dreams and aspirations?

PRHA provides high quality, person-centred support to people with mental health and other support needs. The support we offer is tailored to the individual client’s needs and wants, whilst encouraging independence and community engagement.

We are looking for

· A calm, resourceful and energetic individual who is highly motivated, hardworking and keen to support people with mental health in a proactive and holistic manner.

· Skills in positive communication and engagement, and will be able to demonstrate unconditional positive regard for all our service users.

· Ability to support people to maintain a healthy state of wellbeing, mentally, physically and emotionally.

· Willing to embrace all aspects of the role including, but not limited to, providing support with domestic tasks, and supporting individuals to access work, education and social opportunities.

· You will be required to work in a flexible manner, on a roster basis, which will include evenings, weekends and sleep-in shifts. Previous experience, whilst desirable, is not necessary 

What we offer

We offer our staff a generous benefits package, which includes:

· Pension Scheme – We offer a group stakeholder pension scheme with 2% employer's contribution, employee contribution is 5%

· Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service

· Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing

· Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.

· Season Ticket Loans – We offer interest-free season ticket loans after successful probation

· Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

Corporate Fundraiser

Location: Kensington, London (minimum three days per week in the office)
Salary: £35,000 per annum
Contract: Full-time, 12-month fixed term (hopefully to be made permanent.)
Hours: Core hours 10am–6pm. 5 days a week during the busy times, 4 days a week after the performance season. 2 weeks closure over Christmas (apply quickly) Some evening and weekend work required.

Opera Holland Park is seeking a confident and purposeful Corporate Fundraiser to join our Development team. This is an opportunity to play a key role in one of London’s most distinctive cultural organisations, helping to grow and nurture relationships with a wide range of corporate partners.

You’ll bring energy, creativity, and intelligence to the role, identifying new partnership opportunities, managing existing relationships, and delivering excellent stewardship. With a strong pipeline of prospects already in place, we’re looking for someone who can make the most of it.

About the role
Reporting to the Head of Development, you’ll take responsibility for developing and managing Opera Holland Park’s corporate partnerships programme. This includes identifying new sponsors and partners, securing support for productions and events, and deepening relationships with existing supporters. You’ll also manage hospitality and venue hire partnerships, working closely with colleagues across production, marketing, and senior leadership to deliver value and impact for every partner.

Key responsibilities

• Secure headline sponsorships and partnerships for productions, events, and community programmes.
• Identify, research, and approach potential corporate prospects aligned with our mission and values.
• Develop compelling proposals, sponsorship packages, and partnership collateral.
• Manage and steward existing corporate partners, ensuring the delivery of all benefits and recognition.
• Negotiate and manage venue hire and hospitality partnerships, working with production and marketing colleagues.
• Plan and deliver corporate events and activations, ensuring high-quality experiences for guests and partners.
• Maintain accurate financial and contact records via the Spektrix fundraising database.
• Work closely with the Board and Development team to identify and leverage new opportunities.

About you
You’ll be an experienced corporate partnerships professional. You’ll have the confidence to create and pitch new opportunities, excellent communication and relationship-building skills, and a creative, solutions-focused approach to income generation.

You’ll bring:

• Experience in philanthropic corporate partnerships.
• The ability to build strong relationships with senior stakeholders and partners.
• Excellent written and verbal communication skills, with a talent for tailoring messages to different audiences.
• Strong organisational and project management skills.
• Flexibility to attend evening and weekend events as required.
• A collaborative approach, balanced with the confidence to work independently.

Why join us?
Opera Holland Park is a vibrant, welcoming, and creative organisation with a clear sense of purpose: to share outstanding opera with as many people as possible. You’ll be part of a small, supportive team where ideas are encouraged, initiative is valued, and success is shared.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Fixed term contract until 27 March 2026

Coventry Hospital

Ref: AEC-251

Are you a proactive, collaborative and empathetic individual with substantial experience of working with high-risk vulnerable young people?  Do you have a proven record of working effectively as part of a multidisciplinary team, and have a flexible, empathetic approach to your work?

If so, join St Giles as an A&E Hospital Intervention Caseworker, where you will play a vital role in supporting young people admitted to emergency departments right through to their discharge back into the community.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

As our A&E Hospital Intervention Caseworker, you will be embedded in Coventry Hospital’s emergency department where you will assess referred clients and produce support and risk management plans based on your assessments. You will promote inter-agency collaboration in the assessment and planning process, and including appropriate agencies in the delivery of the service.  You will also develop and maintain relationships with partner agencies, including hospital, police, local authorities and other voluntary organisations, and liaise closely with other St Giles teams with reference to referrals, avoiding duplication.

We will count on you to deliver a holistic support service, working solo or with colleagues as the situation dictates, where you will provide a practical service that will include social and housing support, accompanying to appointments, ETE options, benefits work and debt advice. Closing cases efficiently and positively, identifying a referral route for the client that will identify agencies that can be used for on-going support, and promoting the value of lifestyle changes to the client group are also essential duties.

What we are looking for

• Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with vulnerable young people and/or families
• Substantial experience of providing support, advice and advocacy and communicating effectively the needs of clients to other professionals
• Substantial experience of assessing the needs of young people at risk of significant harm
• Experience of using support plans, to enable people to successfully access support services
• Substantial experience of engaging successfully with ‘challenging’ young people
• To have a relevant qualification to a good standard or be working towards one
• Excellent IT, interpersonal and communication skills, both verbal and written
• A professional, collaborative and flexible approach to your work

Please note:  as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Adult and Child with Child Barred DBS.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 2 December 2025 at 9 am.

Interview date: Week commencing the 8th of December 2025.

We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointmen

External Affairs Officer

The College of Sexual and Reproductive Healthcare. Salary: £29,557

The College of Sexual and Reproductive Healthcare (CoSRH) believes that access to quality sexual and reproductive healthcare is a fundamental right. This is why we are working together with our 14,000 members and partners to shape better sexual and reproductive health for all.

CoSRH is the leader in the field of sexual and reproductive healthcare, and we are the voice for healthcare professionals working at the frontline of Sexual and Reproductive Healthcare (SRH) in a range of settings in the community and primary care. Our members include SRH specialists, GPs, nurses, midwives and pharmacists. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the lifecourse for all.

CoSRH’s External Affairs Team influences policy and practice through evidence-based advocacy as well as raising awareness of SRH rights among the public. We aim to develop policy, build partnerships to enhance influencing ability, and provide external communications inclusive of media relations in order to promote the goals set out in CoSRH’s Hatfield Vision and Organisational Strategy, through the promotion of the highest standards in the field of SRH.

About the role

This role plays an integral part in helping produce and develop the outputs of the External Affairs team. The activity of the role focuses on undertaking policy, influencing and other public affairs activity inclusive of ensuring the CoSRH’s Hatfield Vision achieves its aims to improve reproductive healthcare for all, and assisting the All-Party Parliamentary Group on Sexual & Reproductive Healthcare (SRH) with its programme of activity.

We are looking for an enthusiastic individual with an interest in healthcare policy and a passion for improving society. Experience of working in policy, public affairs, campaigning, as well as experience of working in a project environment is desirable. Excellent writing skills are essential, as is a broad understanding of communications techniques to engage policy makers around the issues that clinicians and the public alike face.

CoSRH offers a flexible working pattern, including hybrid working to suit the individual, with the option of working in the offices of the Royal College of Obstetricians and Gynaecologists in London Bridge, where the CoSRH is situated. The CoSRH also offers a package that includes a first-class pension scheme, generous annual leave and a season ticket loan.

Please see attached Job Description for further details.

We will offer you:

- We offer a range of benefits at CoSRH to support staff wellbeing, including:

- ­25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.

- ­Birthday leave

- ­Flexible working culture

- ­Pension and life assurance scheme:

- ­10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.

- ­Employee Assistance Programme (EAP)

- ­Employee discounts portal

- ­Free Lunch Thursday

- ­Interest free season ticket travel loans

- ­Enhanced maternity, paternity & adoption pay

- ­Free eye tests

- ­Training and development

- ­We want our staff to feel invested in and have the time and space to grow, learn and develop in their roles. We provide a range of learning and development opportunities, from webinars and conferences to bespoke training sessions.

To Apply

Deadline for applications is 23:59 on Sunday 30th November.

Interviews are likely to take place on Monday 15th and Tuesday 16th December.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

 

 

Summary

The IT Department now executes a mixture of Azure Cloud and 3rd party outsourced IT services, in an entirely new and modern IT infrastructure that utilises the latest technologies. The IT function serves 900 staff in the National Church Institution co-located bodies and aims to adopt common solutions across the NCIs where practical. IT provides a broad range of customer focused IT services such as technical architecture and support, networks, change management, business analysis, project management, Training, Procurement, systems administration and applications hosting.

The purpose of this role is to support our Microsoft M365 platform, largely focused on the end user compute devices including desktops, laptops and mobile devices within agreed service levels and quality standards with minimal disruption to users; to work with other IT and business colleagues and 3rd parties on IT projects, change requests and other initiatives and to provide informed technical advice to the National Church Institutions and all IT users.

• Experience of Microsoft M365 Suite including Exchange, SharePoint, Teams and OneDrive.
• Experience if Microsoft's Defender Suite (Endpoint, 365, Identity, Cloud Apps).
• Experience of managing Microsoft licensing to ensure value for money.
• Excellent experience of supporting EUC devices including Windows and Mac endpoints; IOS and Android mobile devices; and Teams meeting room equipment.
• Experience of Intune for device deployment, updates and application packaging.
• Experience of Active Directory and Entra ID.
• Understanding of Microsoft Azure, including IaaS, PaaS, and networking.
• Understanding of Windows Server, SQL Server and IIS.
• Good knowledge of networking principals including TCP/IP, DNS, DHCP and firewalls.
• Experience in mitigating security incidents caused by malware, viruses and non-compliance with network security policies.
• In-depth knowledge and experience of working on or with a service desk day to day, providing advanced technical support in line with ITIL standards and following change control procedures.
• Excellent customer service skills, able to support the requirements of users across the organization including VIPs.
• Significant troubleshooting expertise and structured problem-solving skills.
• Experience in problem management, solving issues effectively, identifying ways to mitigate future repeated incidents and working with other IT colleagues to provide resolutions.
• Strong written and verbal communication skills, including writing end user guides and updating technical documentation.
• Printer management and troubleshooting.
• Experience of using PowerShell for administration and automation.

Attendance of 3-4 days a week in the office (Church House, 27 Great Smith Street, London, SW1P 3AZ) will be required.

• A salary of £48,557 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

Who we are 

Not all young people have the same opportunities in life.

Caudwell Youth exists to level the playing field for young people at risk.

They may be care experienced, have mental health challenges, be neurodivergent or be at risk of exploitation or offending.

Caudwell Youth is a dynamic new charity which has just celebrated its third birthday.

What we do 

Caudwell Youth shapes young people’s futures by providing person-centred support to at risk 11 to 24-year-olds through volunteer-led mentoring for up to 18-months, alongside a targeted intervention programme.

Our vision is to help every young person at-risk in the UK. We give young people the time, trust and support they need to shape a positive future, no matter their starting point. 

Our mentoring service is designed to ensure every young person feels safe, heard and supported. Each young person gains a trusted adult (a trained volunteer) who meets with them once a week to support them as they take steps towards a more positive future.  

This year, we have supported more than 400 young people.

Our fundraising 

We have a compelling fundraising proposition. We were founded by billionaire philanthropist John Caudwell, who has pledged to match all donations and fundraising at 33%.

Our mentoring service is delivering exceptional outcomes for young people, and we are ambitious for the future.

This is a crucial time for Caudwell Youth’s fundraising function, as we are set to embark on a new strategy for national growth in the new year. For the financial year just gone, grant income accounted for around 28% of our fundraising revenue.

Our aim is to grow our charity sustainably, while continuing to meet the evolving needs of at-risk young people in ways that are effective and life-changing. This role will be a key part of that journey.

What we're looking for 

We are looking for an experienced grants, trusts and foundations fundraiser who can hit the ground running, both in solidifying and owning our valuable relationships with existing grant and trust fundrers and in exploring new opportunities.

You will also lead on the evaluation of our service impact across the organisation, gathering, analysing and presenting data to illustrate the valuable outcomes our services have for at-risk young people.

You will be a key team member in a dynamic and growing organisation and will help ensure the charity achieves its aims and objectives and fulfils its fundraising plan effectively.

More information about the role 

This role is home based, but you need to be able to meet with funders and our small but dynamic fundraising team.

These meetings may take place in London, or across our current operating regions (Hertfordshire, Buckinghamshire, Slough, Luton and Milton Keynes).

We are happy to consider compressed and flexible hours requests.

How to apply 

Please follow the link to our website to read the full recruitment pack and find the application form.

All applications must be submitted via our website application form. Thank you, and we look forward to hearing from you. 

We're looking for an organised, confident and resilient Senior Contact Centre Officer to join our Costumer Service Team located at our Head Office in Islington.

£28,500.00 - £29,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
* To receive enquiries in all formats and be the first point of contact to resolve or action/escalate accordingly.
* Support the Customer Contact Centre Service Lead in creating a "first time resolution" team culture when handling enquiries, requests and complaints; linking customers with relevant departments, duty staff and undertaking the necessary administration and monitoring.
* First time resolution of informal complaints and transfer formal complaints relating to reactive repairs in accordance with Look Ahead's policy and procedure to the Senior Complaints and Feedback Officer
* To provide details on Look Ahead's Support function for customers or external agencies to include Support Worker or scheme contact details and referral process.
* Receive and action maintenance requests for owned, managed or leased properties to include responsive repairs, void/empty property repairs, insurance, rechargeable, planned, cyclical and servicing works. Monitoring the progress of works orders to including updating, varying, and completing work orders
* Ensure repairs and voids process are updated on CX housing management system at each stage accurately and efficiently.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Approachable and open behaviour. Works as part of a group or team.
* A strong approach and commitment to providing an excellent customer service.
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
* Demonstrates significant confidence and high levels of self-esteem.
* Is respectful, articulate, and sensitive in style of communication, remaining tactful and diplomatic when dealing with difficult situations, able to maintain confidentiality.

What you'll bring:

Essential:
* Supervisory experience including inducting and training other team members.
* Ability to manage and support others with complex cases and enquiries.
* Natural problem solver and self-motivated.
* Understanding of resource management including forward planning, business continuity and rota management

Desirable:
* Knowledge of the housing / repairs and maintenance sector

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds

Pleasee full job decription on our Website

We have an exciting opportunity for a Caseworker (External Services) to join the National Contact Centre team in Cardiff, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our National Contact Centre in Cardiff.

As a Caseworker you will be: -

• Effectively manage a caseload of self-referrals or referred service users, delivering excellent services which support service goals to victims. Where relevant to undertake initial proactive contact with victims, explaining VS services and promoting the benefits of accessing support.
• Ensuring each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
• Undertaking risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.
• Maintain accurate and confidential case records, complying with data protection and all other legislation connected to your work and sharing protocols where necessary. Contribute to monitoring information as required by Victim Support.
• Developing and maintaining effective working relationships and promote effective communication between staff and other stakeholders.

You will need:

• An understanding of the impact of crime on victims.
• Experience of managing a caseload including complex case management.
• The ability to balance competing needs and priorities.
• The ability to work independently and as part of a team.
• Effective verbal and written communication skills.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

About MSI

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

As a receptionist, you will be the first point of contact for MSI staff, visitors, and contractors. Duties include offering administrative support across the organization, welcoming and greeting guests who visit the business.

You will also coordinate front-desk activities, including distributing correspondence, Mail, deliveries and redirecting phone calls. To be successful in this role, you should have a pleasant personality, as this is also a customer service role. The role also requires that you should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and being able to manage demands are timely essential for this position.

About You

For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.

This means that we will only accept applications from candidates who are unequivocally pro-choice.

Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.

We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.

We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.

To perform this role, you’ll need the following skills:

• Proven work experience as a Receptionist, Front Office Representative, or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills  
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree: additional certification in Office Management is a plus

Key responsibilities:

• Telephone Calls: answer the main phone, transfer calls, and take messages in a professional succinct manner using tact and discretion as required
• Visitors: welcome visitors to the building and ensure they are signed in and inform the team member their visitor has arrived
• Deliveries: on arrival of deliveries, contract the team member and ensure the stock is taken to the appropriate location
• Mail: sort post into relevant pigeonholes and distribute to teams in a timely manner. Inform team members of ‘signed for’ or urgent mail. Collect and prepare outgoing letters and parcels for Royal Mail, DHL, or other courier services collection.
• Meetings: approve room bookings on the intranet, arrange for projectors, refreshments, and lunch as and when required.
• Order office supplies: stationary, leaflets and other publications as and when required
• Typing: including routine correspondence, listings, and reports (using Word, Excel & PowerPoint)
• General office duties: faxing, filing, photocopying, and franking mail
• Provide occasional administrative support to other MSI teams
• Cover holiday and sickness: ensuring the front desk is always covered
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g.,pens, forms, and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort, and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Keep updated records of office expenses and costs
• Maintain health and safety standards in the office and report repairs and issues
• Monitoring storage needs and office management requirements
• Liaising with contractors to ensure that works have been carried out ( cleaning, waste collection) etc

Formal education/qualification

• No formal educational requirement, qualification through experience is sufficient for the role OR Detail formal education requirements.

Please contact us for the full JD.

Location: London, UK, 5 days per week in the office.

Full-time: 35 hours a week, Monday to Friday.

Contract type: Permanent.

Salary: £22,932 – £26,915 per annum for UK based candidates. Discretionary bonus + benefits. 

Salary band: BG 3

Closing date: 4th December 2025 (midnight GMT). Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply. 

Job title: ISC - West Wales

Reports to: Immediate Support and Debrief Manager

Location: Home (preferably West of Swansea) working with regular travel throughout the area. 1 day in office in Llantrisant.

Hours: Part Time - 30 hours over 4 days

Post No: 2WISCWW

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru and 2wish:

2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

Context of role:

2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate casework support, as well as ongoing services including counselling, complementary therapies, play therapy, coffee mornings, support events and a respite cottage.

Main duties:

Service:

• To initiateimmediate support for a caseload of families whose children and young people aged 0- 25 have died suddenly and unexpectedly across the county you reside in and bordering counties
• To contact all families within 24-48 hours of the referrals by telephone
• Complete an initial assessment of families' needs to identify and plan the support as required in line with safeguarding and risk reduction
• Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
• To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
• To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity from the county you reside in and bordering counties
• To liaise with other professionals working alongside the family to provide a holistic and multiagency approach to support
• Attend relevant forums within the area
• To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, the services we offer, ho to refer into the charity and bereavement awareness
• To ensure families have been offered a memory box and coordinate these when required
• Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
• To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
• Maintain stock of 2wish memory boxes and deliver boxes to partner organisations as required
• To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
• To signpost and/or refer to other agencies as required that can provide support as needed
• Cover members of the support team for annual leave and/or sickness

General:

• To be responsible for organising own work agenda, time management and administration
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
• Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to a DBS check.

What we do for you:

Salary: £26,500 pro rata per annum, with the opportunity for an increase through the appraisal structure.

Contract type: Permanent

Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable. 2wish operate a contributory pension scheme.

Pension: 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: This post is predominantly home based, with regular travel across the areas you will be covering and some travel to our Head Office in South Wales.

Additional benefits for our employees:

• An 'Employee Assistance Programme, ' including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts
• Auto-enrolment into company contributory pension scheme after 3 months service

How to apply:

Please return a CV and covering letter, or a CV and two-minute video, by email.

Closing date: 28th November

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.

Working with clients from our Day Centre and Night Shelter to provide casework, advocacy and support to resolve and prevent homelessness in Enfield and Haringey,. 

Within the Day Centre you will provide high quality and relevant advocacy and casework to people who are homeless or at risk. You will maintain a caseload of clients working within a fast paced and dynamic small team. You will support the smooth running of the day centre provision and have a commitment to supporting vulnerable clients in a person-centred way. Outside of the day centre you will support clients to attend a variety of key services and appointments through outreach. 

To be successful in this role will require a keen interest in homelessness and the devastating impact this can have on people. This role is suited to someone with a problem solving, positive attitude, who is passionate about supporting marginalised people.   

As a small charity there is significant opportunity to have input in a wide range of operational and strategic activity across the organisation, supporting our growth and development.

About the role

As a Peer Support Worker, you will use your skills and experience to work directly with people with mental health issues in group and one to one settings. You will support and encourage participants to identify their own strengths, triggers and life goals and co-produce individualised plans to help achieve them.

Hours

Part-time, 28 hours per week - 4 shifts (working evenings on a rota basis, 4.00pm - 11.30pm).

About you

You will need to have personal, lived experience of a mental health issue, as well as experience of working with people with mental health needs, excellent communication skills and a strong understanding of the key difficulties and challenges faced by people on their recovery journey.

About us

Solent Mind is the largest mental health charity in Hampshire. It is part of a network of 125 local Minds in England and Wales, which are independent charities affiliated to Mind, the national mental health charity. Solent Mind has its own board of trustees and raises its own funds to deliver its services, support and training tailored to the needs of people living in Hampshire, Southampton, Portsmouth, and the Isle of Wight. 

Benefits 

Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:

• Flexible working to promote a healthy work/life balance
• 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
• Pension plan
• Employee Assistance Programme
• Season ticket and cycle-to-work scheme
• 1 day off for your birthday (celebration day) and 2 wellbeing days per year (pro rata for part-time employees)
• Free private GP online or phone appointments
• Staff discounts

If you’re ready to join the fight for mental health, visit our website to find out more and apply.  

Closing date: Sunday 7 December 2025 at 11.59pm.

Interview date: w/c Monday 15 December 2025.

Please note: We may close this vacancy early if we receive sufficient applications, so apply promptly.

Any offer for this role will be subject to a Enhanced Adult Disclosure and Barring Service (DBS).

Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.

Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.

Family Connections Worker - Warrington Location: Warrington Salary: £24,000 per annum Vacancy Type: Permanent, Full Time   Closing Date: 18 Dec 2025 About The Role Are you passionate about helping people rebuild their lives and strengthen relationships? We're looking for a Family Connections Worker based in Cheshire to join our team. You’ll play a key role in the wider Personal Wellbeing Service, delivering tailored Family and Significant Others interventions to adult and young men in the Criminal Justice system. As a Family Connections Worker, you’ll deliver client-centred support that adapts to each individual’s needs. You’ll be providing a blend of 1:1 and group interventions across the Family & Significant Others programme areas. Your responsibilities will include: Managing a varied caseload with professionalism and empathy Completing assessments, developing care plans, and offering ongoing advice and guidance Delivering structured 1:1 and group-work sessions Building effective working relationships with partner agencies Contributing to key targets set by Forward, Interventions Alliance, and local commissioners, with a strong focus on outcomes What We’re Looking For: Strong communication and relationship-building skills A proactive, client-centred approach Flexibility to work occasional evenings/weekends Willingness to travel within the Cheshire cluster (with notice) to support continuity of care You’ll be part of a supportive team committed to improving wellbeing and strengthening family relationships for individuals in the Criminal Justice system. Your work will create real, lasting change. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -  Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme  Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays  Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter  Death in Service Payment (2x annual salary)  Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.

About The Role

Ready to lead digital innovation during an exciting new chapter for the Royal British Legion? We’ve launched an ambitious 10 year strategy to transform how we connect with supporters and deliver life changing services and digital plays a key role in this vision. As our Digital Marketing Lead (12-month maternity cover), you’ll play an important role in shaping campaigns that inspire millions and drive measurable impact.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

This is your opportunity to lead a talented team and influence how one of the UK’s most iconic charities engages audiences in a rapidly evolving digital landscape. You’ll set the strategy, guide delivery, and ensure every campaign aligns with our bold new vision. From paid social and search to SEO and programmatic, you’ll make sure our digital presence is powerful, purposeful, and performance driven.

What you’ll be doing:

- Define and deliver digital marketing strategies across paid and organic channels, aligned with our 10-year vision.
- Lead and mentor a team of specialists (SEO, Paid Social, Paid Search) to achieve excellence.
- Oversee campaign delivery across in-house and agency partners, optimising performance and ROI.
- Champion data-driven decisions, collaborating with analytics teams to refine targeting and reporting frameworks.
- Manage budgets and resources, ensuring every investment delivers maximum impact.

This is far more than a leadership role, it’s your chance to shape the future of digital marketing for one of the UK’s most iconic charities during a transformative period. You’ll be involved in delivering our bold new 10 year strategy, using your expertise to create campaigns that inspire millions and drive measurable impact. If you’re a strategic thinker with hands on experience across digital marketing channels, a passion for innovation, and the ability to lead and motivate a high-performing team, this is the role for you. Join us and make your mark on a cause that truly matters where your ideas will influence how we connect, engage, and change lives for the better.

You will be contracted to our London hub, Haig House with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates:        1st Stage: 11th/12th December  
                                    2nd stages W/C 15th December

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.