Community management jobs

Contract:  12 months fixed term contract, maternity cover, full time

Salary:  £52,200 – £56,400 per annum         

Location:  Burford, Oxfordshire, with hybrid working, minimum two days per week in the office

Closing date:  Friday 22 May 2026

Interview date:  1, 4 or 5 June 2026

At Blue Cross, data plays a critical role in how we deliver services for pets and the people who care for them. We are looking for a Head of Data and Insights to provide senior leadership across our data and insight capability, ensuring data is used as a strategic asset to inform decision making, improve performance, and strengthen our impact as a charity.

A key focus during this 12-month period will be supporting critical transformation activity across the organisation, including the Central Platform project and the migration of data from the outgoing Rehoming and Fostering application into Microsoft Dynamics 365, alongside the continued development of our wider data and insights capability.

More about the role

As Head of Data and Insights, you will shape and deliver our data strategy, driving improvements in how we capture, manage, and use data across the organisation. You will lead the development of high quality insight and reporting that supports both strategic and operational decision making, while strengthening data governance, quality, and compliance.

A key focus during this period will be providing direction and support to the Central Platform project, ensuring the safe, accurate, and effective migration of data into Microsoft Dynamics 365. You will also oversee the rebuilding of all reporting capability required by the Rehoming and Fostering teams within the new system, ensuring continuity of insight and decision making throughout the transition.

Alongside this, you will continue to lead the wider Data and Insights function, ensuring data is embedded as a trusted organisational asset. You will strengthen our approach to analytics, insight, and data maturity, while promoting a data driven culture across Blue Cross.

As a senior leader within the Information Services team, you will lead and develop a high performing team, contribute to wider technology and organisational strategy, and build strong relationships with senior stakeholders, including the Executive Team and Trustees.

About you

You are an experienced data leader with strong delivery capability in complex transformation environments. You are confident operating at both strategic and operational levels, able to balance long term data strategy with hands on delivery support in critical programmes.

You bring experience of leading data migration, reporting transformation, or large scale system change, ideally within complex organisations with multiple stakeholders and legacy systems. You are confident influencing senior leaders, providing clear direction, and ensuring delivery remains focused on organisational priorities.

You are collaborative, pragmatic, and solutions focused, with the ability to bring clarity to complex data and system landscapes and translate them into actionable outcomes.

Essential Qualifications, Skills, and Experience

• Significant experience in a senior data, insight, or analytics leadership role 
• Strong expertise across data disciplines, including data governance, architecture, analytics, and insight generation 
• Proven experience of developing and delivering data strategies that drive measurable organisational impact 
• Experience of leading, managing, and developing high performing teams 
• Demonstrable experience of influencing senior stakeholders and enabling evidence led decision making 
• Strong analytical capability, with experience of working with complex datasets to generate actionable insight 
• Experience working within complex organisations with multiple systems and diverse data sources 
• Sound understanding of data protection, information governance, and relevant legislation, including GDPR and PECR 
• The ability to demonstrate, understand and apply our Blue Cross values.   

Desirable qualifications, skills, and experience

• Experience working within a not for profit or charitable organisation 
• Experience of business intelligence and data visualisation tools, such as Power BI 
• Experience of working with cloud-based data platforms, such as Azure 
• Experience of implementing advanced analytics approaches, including predictive modelling or Artificial Intelligence 
• Experience of building organisational data capability through training or communities of practice

How to apply 

Click the apply button and complete the online application process before the closing date. 

Assessment process
Shortlisted candidates will be invited to attend a face-to-face interview which will include a presentation task provided in advance, followed by a Q&A session.

We reserve the right to close this vacancy early should we receive a high volume of suitable applications, so we encourage you to apply as soon as possible.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

Who We Are

The 999 Club has stood on the corner of Deptford Broadway for more than 30 years, working with and supporting the local community. Our focus now is on people who are street homeless, rough sleeping or unhoused and those who have no recourse to public funds.

The Gateway is open five days a week and provides a welcoming, safe and friendly space where our members can spend time away from their usual situation and sort out practicalities like getting laundry done, taking a shower, charging their phone and having something to eat.

The Team

Exactly as it says on the tin, the Essential Services Team was set up to deliver essential services and we’re really excited to be restructuring the team. Whilst our Intervention Team works with members to figure out their next steps around housing etc. the Essential Services Team work to make sure that everything is in place we all get to spend time in clean, safe, friendly surroundings.

Working alongside an amazing team of volunteers the Essential Services Team provide it all, hospitality to housekeeping and everything in between.  From welcoming members at reception to helping out with laundry, to making sure the place is clean and comfortable and well maintained, that we have enough of everything, that all the admin is taken care of and and that there’s something nutritious for lunch, the Essential Services Team are at the centre of everything we do – effectively, they are the engine that keeps the 999 Club running.

Who We’re Looking For

We’re looking for people who like people, who care about doing a good job and want to be part of a dynamic team, creating the best environment and providing the best service possible. We want team members with common sense, who are assertive, compassionate, have a sense of humour, a flair for hospitality and a no- nonsense, positive attitude looking to make a difference in their community.

This vacancy provides a development opportunity so we are inviting applications from people who already volunteer with us or have done so in the past.

Good to Know

Based mostly in the Gateway, a busy and occasionally unpredictable environment

May involve dealing with distressed individuals or managing challenging behaviours

Regular contact with people who may be experiencing crisis or hardship.

The hours are 08:45am – 3:30pm, Monday to Friday

Benefits Include

· 27 days annual leave (plus Bank Holidays), increasing each year to a maximum of 30 days 

· 3% pension contribution on qualifying earnings

· Employee Assistance Programme 

· Cycle to work scheme 

· The opportunity to be part of a truly amazing team doing truly amazing work

Interviews will be held, in person, on site on Tuesday 09th June 2026

A collaborative and tenant focused Housing provider in London is looking to take on a Rent Recovery Officer in their welcoming team environment.  They believe in affordable, good quality houses and are committed to making a difference to their customers and communities in the local area.

They are looking to bring someone in for a minimum of 6 months with the high likelihood it is extended further.  The candidate will manage their patch of properties and are responsible for maximising rental income whilst providing great customer support.

Responsibilities:

• Lead on rent accounts and be the point of contact for tenants for queries
• Maximise income recovery through intervention
• Follow landlord approved escalation processes and procedures
• Hit personal and team KPI’s and help with the take-up of Universal Credit

Requirements:

• Knowledge of income management and relevant housing legislation
• Understanding of welfare benefits and use of financial records and IT systems
• Strong customer service and working well in a team environment
• Ability to communicate effectively with both internal and external stakeholders

If you are looking for your next role and are experienced in Rental Income Recovery, please apply ASAP.

Our client is a leading healthcare charity working in close partnership with a major NHS Trust to support outstanding patient care across hospitals, clinics and community services serving more than 1.5 million people.

The organisation funds projects that go beyond statutory NHS funding, investing in world-class facilities, healthcare innovation and research, staff wellbeing, and a distinctive arts and design programme that transforms healthcare spaces.

The charity is also delivering an ambitious multi-year fundraising initiative, aiming to significantly grow its impact and long-term sustainability.

Director of Finance
Salary: £80,000–£85,000
Location: London (hybrid working available 2–3 days per week)

Our client is seeking an exceptional Director of Finance to safeguard financial integrity and resilience, and to provide the strategic insight needed to maximise impact in a complex and evolving healthcare environment.

Reporting to the Chief Executive and working closely with the Board of Trustees as a senior member of the SMT, you will lead financial strategy, planning and governance, ensuring the highest standards of stewardship, transparency and accountability.

You will oversee all aspects of financial leadership, support the administration and management of investment and property portfolios, and partner across the organisation to support innovation, fundraising and programme delivery through rigorous appraisal, modelling and decision support.

This is a hands-on, high-trust role at the heart of the organisation’s leadership, strengthening controls and insight, enabling disciplined resource allocation and supporting sustainable growth.

We are looking for a senior finance leader who brings:

• A professional accountancy qualification (ACA/ACCA/CIMA)
• Senior post-qualification experience at Head/Director level within the charity sector
• Experience of investment and property management, and managing restricted and unrestricted funds
• Confidence operating at Board/committee level, with strong stakeholder skills and the ability to challenge constructively
• A pragmatic, analytical and collaborative approach, with a commitment to the organisation’s purpose and values

How to Apply
Further information and details on how to apply are available via Prospectus.

Deadline for applications: Sunday 7 June 2026
Interviews with Prospectus: 11-17 June 2026
Interviews with client: w/c 22 June 2026

Our client is a fantastic organisation that enables local people to support local causes, making grants to small charities and voluntary groups working in communities across Berkshire. They work with individuals, companies and other organisations to assist in delivering their charitable aims and develop longer-term strategic giving programmes.  

For 40 years, they have championed local giving, building partnerships with like-minded people and organisations. Through their tailored philanthropy advice, they help to match their supporters’ aims with the many small, effective local charities offering solutions to local issues. 

In recent years they have made grants in excess of £1 million per annum and the endowment fund has grown to £14 million providingsustainable future support for generations across Berkshire. 

Chief Executive Officer 

c£80,000 + benefits 

Based in Berkshire, with travel and evening engagements. This role is Hybrid with 1-2 days a week working from home each week depending on commitments 

This is a fantastic and unique opportunity for a new ambitious Chief Executive to lead the foundation into its next phase of growth in strategic philanthropy, with a clear emphasis on income generation, external engagement, and strategic expansion. 

As the public face of the organisation, you will champion local philanthropy, build strong relationships with donors and partners to deliver effective support for the local community, and provide inspiring services for donors.

As a leading grant maker in the Royal County of Berkshire, they are committed to developing the financial support it already generates within the voluntary sector. Key responsibilities will include: 

• Develop new opportunities for fund development through new business, Corporates, small to medium size businesses and with individual donors and supporters across Berkshire 

• Contribute to the strategic development of the organisation, setting strategy and overseeing Governance 

• Develop a robust marketing and communications strategy 

The successful candidate will bring a commercial outlook and strong interpersonal and stakeholder management skills, with the ability to work effectively across a wide range of audiences, both collaboratively with a passionate staff team and independently. 

If you are passionate about making Berkshire a better place to live and work, we would love to hear from you.

Further details can be found on the Prospectus website.

How to Apply 
 
To apply for the role, please upload your CV together with a supporting statement (of no more than 1000 words) onto the Prospectus website via the link.
 
Please ensure that you have included a telephone number, as well as any dates when you will not be available or might have difficulty with the recruitment timetable.
 
If you wish to apply using an alternative format, please contact Prospectus.

 
If you would like to have an informal conversation about the role, please contact our retained partners via email with your CV: 
 
At Prospectus we believe passionately that a truly inclusive workplace leads to increased social impact. We are committed to supporting our clients to build more inclusive teams. To understand how we are performing, we ask that you kindly complete the brief equal opportunities questionnaire when you submit your application via our website. Please be assured that your responses are kept confidential, separate from your candidate record, are not part of any application you make, and that the consultants never see individual responses to the questionnaire. 
 
Recruitment Timetable 
Deadline for applications: Sunday 7th June (midnight) 
Interviews with Prospectus online: 16th – 23rd June
Interviews with the organisation, in-person: 8th July

We have an exciting opportunity for two Insurance Apprentices to join our friendly and growing Unity Insurance team, based in Lancing, West Sussex.

Unity is a vibrant insurance broker specialising in Scouts and charity insurance products. With a variety of projects underway and more planned over the coming months, this role offers an excellent entry point into the insurance industry with real scope to grow.

Job Title: Insurance Apprentice

Salary: £11,648 - £20,748 per annum - There are different rates of pay for apprentices depending on your age and what year of your apprenticeship you’re in. These are in line with the National Minimum Wage for Apprentices.

Location:  Lancing, West Sussex, BN15 8UW

Contract Type:This apprenticeship is for 18months with a view to considering permanent roles available in the team on completion.   

Working Hours: 35 hours a week, 9 am - 5 pm

About The Role:

This insurance apprenticeship is designed to help you build professional skills and succeed in the workplace. Through real-world industry examples, you'll gain practical knowledge that directly applies to your job.

• Earn while you learn – fully funded apprenticeship
• Gain professional recognition
• Improve your on-the-job performance

You'll receive dedicated study time and, upon completion, achieve a Cert CII (Level 3) qualification to boost your career.

As the Insurance Apprentice, your Key Responsibilities will include: 

• Dealing with new business enquiries across different charities and not-for-profit organisations.
• Developing relationships with Scouts, Charities, and Commercial organisations/businesses.
• Attend supervision sessions, team and management meetings as appropriate
• Ensure compliance with the Individual Conduct rules and Conduct policies

What we are looking for in our Insurance Apprentice:

• Minimum two A levels (grade C or above) or equivalent, and willingness to work towards Cert C
• Building strong relationships with clients, insurers and colleagues.
• Ability to work using own initiative and manage tasks effectively

??Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Flexible working hours
• Work in a way that suits you, your role and your department
• Double matching pension up to 10% of gross salary
• Family-friendly employer with generous family leave
• Learning and Development/training opportunities via our internal learning hub

For a full list of our benefits, click .

Closing date for applications: 11:59 pm Sunday 31st May 2026

Telephone Interviews will be held in the week commencing Monday, 15th June 2026

Interviews will be held in person, week commencing Monday 22nd June 2026

Start Date: September 2026.

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Strictly no agencies.

Salary: £34,000 plus £2,500 car allowance
Contract: Full-time, permanent (35 hours per week)
Location: Hybrid – Oxford (2 days in office with regular travel)
Benefits: 28 days annual leave plus bank holidays, generous pension contribution, life assurance, employee assistance programme, learning and development support, on-site parking.

We’re looking for a proactive and relationship-driven Corporate Partnerships Fundraiser to join RABI, the farmers’ charity, as part of its Philanthropy and Partnerships team.

Reporting to the Philanthropy and Partnerships Manager, you will support, manage and grow income-generating relationships with corporate partners. You’ll play a key role in developing new partnership opportunities, managing existing accounts, and delivering high-quality stewardship that demonstrates the real impact of corporate support on farming communities.

Working collaboratively across fundraising, marketing, service delivery and finance, you’ll help shape compelling partnership propositions, support employee engagement and fundraising initiatives, and contribute to RABI’s ambitious corporate fundraising strategy and long-term income goals. This is a varied role combining relationship management, creative partnership development and strong internal collaboration within a mission-led organisation.

To be successful as the Corporate Partnerships Fundraiser, you will need:

• Proven experience in corporate fundraising, partnerships or business development, ideally within the charity or not-for-profit sector
• Strong relationship management and communication skills, with confidence engaging a range of stakeholders
• Good financial awareness, with the ability to support income targets and forecasting
• Strong organisational and project management skills, with the ability to manage multiple priorities

If you would like to discuss this role with us, please email your CV to [email protected] or contact us quoting reference 2955HB

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs and are passionate about improving equality across the sector — you can read more about our commitment to diversity on our website.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received, the charity reserves the right to close the application period early.
 

As the Head of Philanthropy, Asia, you will play a key role in growing Birmingham’s philanthropic programme in the Asia-Pacific region. The focus will be on increasing six-figure+ giving through the University of Birmingham Hong Kong Foundation and from the wider region. Most of their warm donors are based in Malaysia and Hong Kong, but there is an active community of alumni in Singapore and scoping to be done across Asia to drive the next phase of their strategy forward beyond alumni donors, and to build on a recent seven-figure donation as a catalyst for further giving.

The University established their Hong Kong Foundation in 2019 and giving is off to a strong start. Continuing on this trajectory you will work to make it financially sustainable, aiming to have multi-year commitments lined up. You will steer and develop the Foundation’s volunteer Board of Directors, increasing giving from their networks, and working with them to distribute funds to programmes at the University that will also benefit Hong Kong.

As a senior fundraiser in the Development & Alumni Relations Office (DARO), you will be expected to be innovative, self-motivated and to take ownership of fundraising in this region. As part of a dynamic team and led by some of the most respected names in higher education fundraising, you will work across the University to generate gifts to key philanthropic projects and encourage new donors to make significant gifts. You will also have the opportunity to work with the senior leadership across the University to travel, drive income and develop innovative funding proposals for the region.

The University believes there is no such thing as a ‘typical’ member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. They are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. They have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. They are also committed to sustainability, which is a key part of their strategy.

Salary: £15,600–£18,000 per annum (£26,000–£30,000 FTE equivalent)

Contract type: 1-year fixed term (end date July 2027); part-time (3 days per week, 0.6 FTE) 

Location: London, Birmingham or Bristol

Hybrid: Envision operates a hybrid working policy with one day per week in a regional office, plus ad-hoc travel across regions for events and training. 

Role: This is an exciting opportunity to champion youth voice across Envision and support young people as they transition beyond our programmes. 

As Youth Engagement and Transitions Officer, you will lead and coordinate our Youth Advisory Group, ensuring young people have genuine influence over organisational priorities and decision-making. You will develop and maintain a thriving graduate and alumni network, creating opportunities for continued connection, mentoring and professional development. You will also design and deliver a Transitions Programme that supports young people as they move into education, employment or further opportunities, working with our Partnerships team to engage Envision's corporate partners where relevant. 

Youth voice will run through everything you do. Working closely with the Communications Manager, you will ensure young people's perspectives are authentically reflected across our communications - from social media and campaigns to case studies and co-created content. You will be part of the Programmes and Impact Team, collaborating with colleagues across London, Birmingham and Bristol to embed meaningful youth participation at every level of the organisation. 

Key Responsibilities: 

• Lead and coordinate the Youth Advisory Group and internal youth voice working group 

• Design and deliver a Transitions Programme and graduate/alumni network 

• Develop events, mentoring and networking initiatives for graduates 

• Support youth-focused communications including content creation and co-produced materials 

• Build relationships with partners and stakeholders to create opportunities for young people 

• Collect data and contribute to monitoring and evaluation of youth engagement activities 

Essential Experience, Knowledge and Competencies: 

• Experience facilitating activities with young people, including creating and co-creating engaging sessions and adapting to the needs of the group 

• Strong project management and organisational skills with the ability to manage your own time to meet deadlines 

• Experience working on projects with multiple stakeholders, communicating effectively in writing and verbally 

• Commitment to Envision's vision, mission and values 

Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We actively encourage applications from candidates from Black and Minority Ethnic backgrounds and from socio-economically disadvantaged backgrounds, as they are currently under-represented in our organisation. Envision graduates will be guaranteed a first-round interview. 

To apply, please submit your application via Charity Jobs.

Deadline — Midnight, Sunday 17th May 

Please note: 

• Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time. 

• We will only be contacting candidates who have been shortlisted for interview. If you do not hear from us, please assume your application has been unsuccessful. 

• Successful candidates will be subject to a full Enhanced DBS check and reference checks. 

Administrative Officer

• Contract: Full-time, 2-year Fixed Term Contract
• Salary: £23,132 - £24,113 per annum (depending on experience)
• Hours: 35 hours per week, Monday to Friday (9am-5pm)
• Location: office-based, Newcastle upon Tyne
• Benefits: 28 days' annual leave plus bank holidays; 6% employer pension contribution
• DBS: Enhanced DBS required
• Occupational requirement: This post is open to women only, exempt under Schedule 9, Part 1 of the Equality Act 2010
   

Charity People is delighted to be partnering with the Angelou Centre to recruit for their Administrative Officer.

This is a key role within a respected, Black-led organisation supporting Black and racialised women and children affected by domestic abuse and other forms of Violence Against Women and Girls (VAWG). The Administrative Officer will play a vital part in ensuring the smooth day-to-day running of the organisation, providing high-quality administrative and operational support to staff, partners and visitors.
 

About the charity

For over 30 years, the Angelou Centre has stood alongside Black and racialised women and children in Newcastle. The organisation delivers trauma-informed, culturally responsive services that support recovery from violence, abuse and discrimination, helping people rebuild safety, confidence and independence. The Centre is rooted in anti-racist, Black feminist values and survivor-centred practice.
 

About the role

The Administrative Officer is a central point of contact within the organisation and plays a crucial role in supporting staff, systems and services. This is a varied and hands-on role, combining general administration, coordination, events support, data management and health and safety responsibilities.

You will be highly organised, proactive and comfortable working in a busy environment where confidentiality, compassion and attention to detail are essential.
 

Key responsibilities

• Provide comprehensive administrative support to the Executive Director and senior staff
• Manage correspondence, filing systems and document preparation
• Coordinate diaries, meetings, travel and room bookings
• Prepare agendas, take minutes and follow up on actions
• Support the planning and delivery of internal and external events, including training and community events
• Maintain accurate databases, records and reports in line with UK GDPR
• Support health and safety processes, including risk assessments and record-keeping
• Act as a welcoming point of contact for visitors, stakeholders and partner organisations
• Provide cover for reception when required and support wider operational needs
   

About you

You will bring:

• Experience in a similar administrative role, ideally within the charity or voluntary sector
• Excellent written and verbal communication skills
• Strong organisational and time-management skills with the ability to juggle competing priorities
• High attention to detail and accuracy
• Confidence handling sensitive and confidential information
• Experience supporting events, meetings or training delivery
• A proactive, 'can-do' approach and the ability to work independently

Desirable experience includes:

• Supporting vulnerable people or working in safeguarding-led environments
• Experience with CRMs or document management systems
• Health & safety or first aid knowledge (or willingness to train)
   

Values & Approach

• Commitment to The Angelou Centre's vision, values, and black feminist ethos.
• Strong commitment to equality, diversity, and inclusion.
• Empathy, patience, and cultural competence.
• Ability to motivate and empower women to build independence.
• 'Can-do' attitude with a proactive, solution-focused approach.
• Willingness to learn, take feedback, and develop professionally.
   

Representation, Lived Experience & Encouragement to Apply

The Angelou Centre recognises the value of lived experience, cultural understanding and representation in delivering effective, trusted services. We particularly welcome applications from women who feel a strong connection to the communities we support and who believe their background, perspective or lived experience would enhance our work.

We are also aware that Black and racialised women are often less likely to apply for roles unless they meet every listed requirement. If you are excited by this role but your experience does not align perfectly with every criterion, we strongly encourage you to apply. You may be exactly the person we are looking for.
 

How to apply

Please email your CV and a covering letter to Tatiana Ostara outlining how your experience and skills meet the requirements of the role.

Closing date for applications: Monday 18th May at 9:00 am.

 

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

The Marketing Officer/Senior Marketing Officer (Retention) at CBM UK is an important role in making our life-changing work possible. Advertised at Officer or Senior Officer level (subject to experience), the role delivers direct and digital fundraising appeals to existing individual supporters, high value donors, and churches to drive donations and grow awareness, through creative and impactful fundraising communications.

Key responsibilities:

The position holder is responsible for developing fundraising campaigns for individual supporter audiences; supporting the development of the annual public fundraising plan; building supporter journeys and testing new channels and messages.

Working closely with the Head of Marketing and across the Fundraising & Communications team, the Marketing Officer/Senior Marketing Officer (Retention) is responsible for planning and delivering a significant marketing programme, carrying out fundraising campaigns to existing supporters across multiple channels, including direct mail, email, and telephone.

Cultivation appeals (60%)

a. Deliver regular and inspiring off-line direct marketing campaigns to existing supporters on time and within budget. The role holder will plan, co-ordinate and prepare fundraising appeals. This involves creating briefs, working alongside freelance copywriters and designers, and managing print and fulfilment suppliers.

1. Lead on the delivery of online appeals and updates, including the planning and coordination of mass supporter emails.
2. Optimise the performance (traffic and income) of website fundraising pages, including appeal landing pages and donation platforms. Ensuring pages on the CBM website are engaging to existing and new audiences and utilising Search Engine Optimisation tools.
3. Lead on the planning and implementation of feeding back to existing supporters on our work as part of their donor journey, through leading on CBM UK’s supporter newsletters, e-news and prayer diaries.
4. Prepare internal marketing materials for CBM UK colleagues and provide briefings for supporter facing teams ahead of each campaign.
5. Develop excellent working relationships with existing and new agencies and suppliers, including marketing agencies, writers, designers, print suppliers and mailing houses. Source new agencies and suppliers as appropriate.

High donor fundraising (20%)

1. Lead on CBM’s high donor fundraising programme, through planning and managing regular communications and fundraising asks to this segment of supporters, working towards achieving annual income growth targets.
2. Work alongside the Supporter Relations team to develop and carry out a donor journey for high donors, including personalised communications through phone, email and post.

New product testing (10%)

1. Proactively test and develop new fundraising ideas, channels and messages to engage with and raise funds from new and existing audiences.
2. Maintain awareness and anticipation of charity sector trends relating to direct marketing and keep abreast of competitor activities to enable CBM to respond and adapt quickly where appropriate.

Planning and reporting (10%)

1. Analysis and reporting of appeals and projects, providing learnings that will enable informed decision making around future activities.
2. Develop a good knowledge of the CRM system (Salesforce) and ensure appropriate recording and reporting of direct marketing activity.

Other

1. Ensure the consistent implementation of CBMs brand, key messages and style guide in fundraising activities.
2. Awareness of, and compliance across direct marketing, of Fundraising Regulator and Data Protection legal requirements (GDPR and PECR).
3. Work with other teams, including the CBM Global Federation, to maximise collaboration opportunities and integrated working.
4.  Help develop a culture of enthusiasm, continual improvement and success which reflects the ambitions of CBM UK.
5. Occasional out of normal office working hours. Occasional travel in the UK and possibility of travel internationally.

Please download the recruitment pack for full details.

Head of Media Relations

Upto £55,000 per annum

Homebased with easy access to our Newark Office

Full time: 35 hours per week

Permanent contract

This role is predominantly home-based with regular travel to locations across the UK. Office facilities are available at our Newark office (Tuesdays to Thursdays) for those within easy travelling distance. There is a requirement to attend in-person the monthly team meeting at the Newark office.

Closing date for applications: 31st May 2026

First interview: 15th June 2026 (In person at Newark office)

Second interview: 26th June 2026 (Online)

About Us:

The Wildlife Trusts are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 945,000 members, over 33,000 volunteers, 4,100 staff and 600 trustees. There are 46 individual Wildlife Trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and work.

Every Wildlife Trust is part of The Wildlife Trusts federation and a corporate member of the Royal Society of Wildlife Trusts, a registered charity in its own right founded in 1912 and one of the founding members of IUCN – the International Union for the Conservation of Nature. Taken together this federation of 47 charities is known as The Wildlife Trusts.

The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we mobilise others and support them to organise within their own communities

About You

Can you use your expertise in shaping powerful media narratives to help drive nature’s recovery with one of the UK’s best-loved environmental charities? The Wildlife Trusts’ experienced Media team plays a vital role in shaping the public conversation about nature.

We create compelling, authoritative stories for broadcast, print and online national media outlets and generate billions of opportunities each year for people to see, hear and read about The Wildlife Trusts’ important work to restore wildlife and reconnect people with nature. Our work spans a wide and ambitious agenda. We respond to and comment on Government policy, we champion bold solutions for nature’s recovery, and we spotlight the impact of our work across issues as varied as peatland restoration, nature for mental health, and whale and dolphin conservation. Through interviews, opinion pieces, press releases, video content and expert commentary, we regularly appear on flagship programmes including BBC Countryfile, Springwatch, ITV News and BBC Radio 4’s Today programme, as well as international media.

Our high-profile coverage ensures that The Wildlife Trusts remain at the heart of the national conversation about the urgent need to tackle the nature and climate crises. Our work continues to grow and adapt. The scale and pace of the challenges facing our wildlife demand even greater ambition, clarity and leadership in how we communicate. We are now seeking a strategic and operationally experienced Head of Media Relations to lead the next phase of our media work – who can continue to strengthen our national profile in the media, identifying new opportunities for The Wildlife Trusts, and ensuring our message continues to cut through to drive awareness and meaningful action.

You are an experienced and credible media professional with a track record of leading and supporting high-performing teams in a fast paced, high-profile environment.

You will have demonstrable expert knowledge of the media landscape, with a wide network of trusted media relationships that you use thoughtfully and effectively to achieve impact. You are equally confident developing and placing softer news stories as you are managing complex or high-stakes situations, exercising sound judgement and acting decisively when it matters most.

You will have substantial experience of reputation management, including advising senior leaders and stakeholders on sensitive or contentious issues. An understanding of the issues affecting UK wildlife and nature recovery is highly desirable, alongside a commitment to using the power of media to inform, engage and drive positive change

SNG (Sovereign Network Group) is one of the largest housing associations in England. We provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as creating thousands of new affordable homes every year.

We have a fantastic opportunity to join our high performing Customer Insight team as a Complaint Insight Officer.

Based out of our head office in Basingstoke, you'll combine office and home working to ensure a positive work / life balance.

The Role:

This is an opportunity to build relationships and work with stakeholders across the whole of SNG to ensure high risk Stage 1, Stage 2, and Housing Ombudsman (HOS) complaints are managed appropriately.

You will ensure that investigations are robust, customer issues are addressed, and communications are maintained to expected standards.

At SNG we are committed to delivering a great customer experience. Managing complaints effectively and appropriately is critical to this and minimises SNG's exposure to reputational risk and external investigation.

Key responsibilities include:

• Collaborate with SNG's Complaints teams on HOS cases and non-HOS cases deemed 'medium risk' and 'high risk' to ensure that all aspects of the case are properly evaluated and addressed.
• Present case summaries and reviews at meetings and forums as required.
• Make recommendations on case management and improvement actions as appropriate.
• Provide assurance by objectively reviewing and quality checking responses at Stage 1, Stage 2 and HOS, ensuring they are compliant, address the issues raised, and meet best practice requirements.
• Engage with stakeholders from across SNG to ensure the importance of high-quality complaint responses is understood.
• Be one of SNG's subject matter experts in Compliant Handling including the HOS Complaint Handling Code.

What we're looking for:

If you've got experience of working with complaints and within regulatory guidelines, that's great, but not essential.

You'll also have

• An investigative mindset allied with curiosity.
• Strong communication skills and report writing experience.
• Excellent attention to detail.
• The ability to collaborate with colleagues across SNG, and with external stakeholders.
• The ability to manage the expectations of your stakeholders.
• A willingness to take personal ownership of issues.

We have a new exciting and challenging opportunity for an Administrator (internally known as a Service Delivery Assistant) for the Thames Valley Adult Service, covering Buckinghamshire, Oxfordshire and Berkshire. You will work remotely from home, 37.5 hours per week (part-time considered).

To fulfill the requirements of this role, you must reside within the Thames Valley area.

Do you want to be part of a fast paced, unique service providing the highest quality support to those impacted by crime?

If yes, then we'd love to hear from you.

What we offer

We believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options - including hybrid working where applicable
• Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
• Birthday Leave - an extra day off to celebrate your birthday
• Pension Plan - 5% employer contribution
• Enhanced Allowances - enhanced sick, maternity and paternity pay
• Exclusive Discounts - high street, holidays, gyms, entertainment, and more
• Financial Wellbeing Support - access to salary deducted finance and guidance
• Wellbeing Resources - employee assistance programme and wellbeing support
• EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
• Sustainable Travel Schemes - Cycle to Work and season ticket loans
• Career Development - comprehensive training and ongoing development opportunities

About the role

You will be primarily providing administrative support to a team across a range of functions within the Thames Valley, managing Excel spreadsheets and internal databases; managing calls to and from a range of people who have been impacted by crime. You will be able to demonstrate the excellent organisational skills essential to managing a demanding and diverse workload.

We support staff and volunteers to keep them safe within their role and you will be given all the training you need to be able to manage your role effectively. This role can at times be emotionally challenging and you may be exposed to demanding situations that requires resilience. As with all staff within the HS, you will be expected to engage with clinical supervision and supervision with you line manager.

Please see attached Job Description and Person Specification for full details.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.