Community management jobs

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and at outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Are you an experienced debt advice specialist ready to step into a leadership role? Do you want to use your technical expertise to support a team making a real difference in South London?

We are seeking a Money Advice Technical Supervisor to lead our dedicated debt and money advice services in Southwark. In this vital role, you will ensure our community receives the highest quality financial guidance while directly shaping the skills of our frontline advising team.

What you will do:

• Lead Quality Assurance: Conduct file reviews and case audits to maintain compliance with FCA regulations and the Advice Quality Standard (AQS).
• Support the Team: Act as the technical point of escalation, providing daily guidance, coaching, and feedback to advisers and volunteers.
• Manage Complex Cases: Oversee high-level casework, including Debt Relief Orders (DROs), bankruptcy, and severe housing arrears.
• Drive Performance: Monitor team outcomes against local project targets to ensure efficient and impactful service delivery.

What we are looking for:

• A minimum of 2 years of experience delivering specialist money or debt advice.
• Experience supervising, mentoring, or checking the work of other advisers. 
• Ability to manage a challenging caseload, meet targets and prioritise work in the face of competing demands on your time.
• Ability to respond sensitively to clients from a variety of backgrounds who are under pressure and negotiate with third parties in order to minimise conflict.

Closing date: 9.00 am Monday 24 August 2026

Interviews will take place on: Thursday 27 August 2026

For further information and an application pack please go to our website via the apply button.

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Finance Business Partner – Corporate Services

The organisation is committed to delivering high-quality services and creating positive outcomes for the communities it supports. With a strong focus on collaboration, continuous improvement and value for money, the organisation offers a supportive environment where finance plays a key role in strategic decision-making.

They are seeking an experienced Finance Business Partner to support the Corporate Services directorates, including functions such as HR, Finance and Governance. This is a hands-on role combining management accounting with commercial business partnering, requiring someone who is comfortable producing month-end accounts while providing financial insight to senior stakeholders. The successful candidate will be proactive, commercially minded and able to quickly add value within a fast-paced environment.

Key Responsibilities

• Produce accurate monthly management accounts, forecasts, budgets and balance sheet reconciliations, ensuring all reporting deadlines are met
• Partner with senior stakeholders to provide financial analysis, challenge performance and support strategic decision-making that delivers value for money
• Prepare journals, accruals, prepayments and statutory returns, while maintaining strong financial controls 
• Develop financial models, analyse trends and identify opportunities to improve financial performance and operational efficiency

Key Requirements

• Qualified Accountant experience in a Finance Business Partner and Management Accountant roles
• Previous experience within the housing sector ideal but not essential, with a strong understanding of budgeting, forecasting and management reporting
• Strong Excel skills with the ability to produce meaningful financial analysis and communicate complex information clearly to non-finance stakeholders
• Strong analytical, problem-solving and relationship-building skills, with the ability to influence decisions and thrive in a fast-paced environment

The role is critical to the business so if it is of interest, apply now to discuss further.

• Location: Cambridge
• Salary: £32,515 per annum
• Contract period: 2-year Fixed Term Contract
• Start date: As soon as possible

We are offering a unique opportunity to play a central role in ensuring the effective delivery, administration and financial management of Fauna & Flora’s project ‘Securing fair and equitable foreign fishing access arrangements’. This project aims to address the impacts of distant water fleets in West Africa and empower communities and governments to secure sustainable, inclusive, and transparent fisheries management that supports food security, nutrition, and livelihoods in the region.

In this position, you will support the smooth implementation of project activities by maintaining compliance with internal policies and donor requirements, coordinating routine financial processes, monitoring expenditure and budgets, overseeing partner financial reporting, and helping to ensure that project plans, documentation and reporting are delivered to high standards.

Working closely with the Technical Specialist, Fisheries, you will support project cycle management, contribute to monitoring and evaluation, provide fisheries-related technical input where needed, and help translate project findings into clear and accessible reports, communications and knowledge products. You will also collaborate with project staff, partners and funders to ensure strong working relationships and effective delivery of agreed activities, including supporting sub-grant agreements and compliance with donor regulations.

We are seeking a highly organised and detail-oriented professional with proven experience in project financial administration, donor compliance and stakeholder coordination, ideally within conservation, development or fisheries contexts. You will have the ability to work constructively across diverse teams and partnerships and collaborate effectively with technical teams and partners while supporting fisheries-related research and communications.

In return, the role offers the opportunity to work within a ground-breaking and entrepreneurial organisation, at the forefront of global conservation, with opportunity to apply your skills and expertise where appropriate. In addition, Fauna & Flora offers a generous pension contribution, attractive annual leave allowance and life insurance.

Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.

This role is not eligible for sponsorship for a Skilled Worker Visa.

Please visit our website download the job application pack for further details on how to apply.

The closing date for applications is Sunday, 16 August 2026. Interviews are likely to take place during the week commencing 24 August 2026.

Hybrid – within commuting distance of one of our campuses in Beckenham, Blackburn, Birmingham, Bradford, Bristol, Doncaster or Redcar

Lead communications and engagement for a nationally influential organisation transforming teacher and leader development.

About us

The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education and is on a mission to improve the quality of teacher and leader development across the system.

About the role

The National Institute of Teaching is looking for an exceptional Head of Communications and Engagement to lead how we tell our story, build our reputation and deepen our relationships across the education sector. Guided by our belief that teaching is a fundamental societal good, a privilege and a responsibility, this is a senior, strategic role at the heart of an ambitious organisation working to improve the quality of teacher and leader development at system level. You will shape a clear and compelling organisational narrative, lead integrated communications and engagement activity, and act as the NIoT’s main link with the press, ensuring our voice is credible, consistent and influential with schools, trusts, policymakers, partners, funders, journalists, the media and the wider public.

You will bring outstanding judgement, creativity and communication expertise, with the ability to translate complex ideas into messages that move people to understand, trust and act. Working closely with the Executive Director of Partnerships, the CEO and senior colleagues across research, programmes, recruitment marketing, impact and policy, you will help position the NIoT as a distinctive, evidence-informed and school-led organisation with growing national reach and influence.

This is a hybrid role, with an expectation that the postholder will work from the office at least once a fortnight, and more frequently where required to meet business needs. The role also involves national travel, which may include overnight stays.

What we’re looking for:

• A senior communications and engagement professional with significant experience of strategic leadership, ideally in education, public policy, charity, higher education or another mission-led environment.
• Exceptional written, verbal and editorial skills, with a talent for conveying complex, evidence-informed ideas clearly, accurately and compellingly for different audiences.
• Proven ability to develop organisational narratives, lead brand and reputation activity, and maintain clear, consistent messaging across channels and teams.
• Strong PR and press experience, including media relations, journalist engagement, press office processes, handling enquiries, drafting press statements and identifying proactive opportunities to build profile and influence.
• The confidence and credibility to advise senior leaders, influence colleagues, manage sensitive issues and represent the organisation externally.
• A collaborative, values-led leader who can build a high-performing team, strengthen ways of working and support colleagues to communicate with clarity and confidence.
• A commitment to inclusive, accessible and audience-centred communications that help the NIoT reach diverse school communities and national audiences.

Key benefits

• Generous annual leave – 27 days’ holiday a year (plus 8 bank holidays), rising to 33 days after five years’ service.
• Flexible working – we offer flexible start and end working times, with hybrid working in place for all roles.
• Pension – entry to the Local Government Pension Scheme.
• Salary sacrifice schemes – we offer salary sacrifice schemes for bikes, cars and tech!
• Lifestyle benefits – we offer discounts on gyms, cinema, retail and much more!
• Parenthood leave – we offer above the statutory minimum for maternity, adoption and paternity leave.
• Working environment – we have a stimulating, supportive and rewarding working environment with a dedicated team of like-minded professionals.
• Support – our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters.
• Development – we fully support the development of our staff and ensure that you have a high level of continuous professional development.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

For more information and to apply, please visit our vacancies page.

Closing date: 31 August 2026.

We reserve the right to close this vacancy early if we receive a high volume of applications.

As a condition of employment, this post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and an Occupational Health Check.

The Sutton Trust is the UK’s leading social mobility charity. Our programmes help young people from less advantaged backgrounds access highly competitive universities, apprenticeships and careers and our research shapes national policy. Each year, working with our university and employer partners, we support thousands of young people through our programmes and continue that support through our alumni community.

Sutton Trust Online was developed to extend that support digitally. It now complements our university, apprenticeship and career access programmes through online guidance, resources, events, tools and progression support.

As the Trust approaches its 30th anniversary, we want to build on this foundation and think carefully about the next stage of our digital programming: how we make the student experience more coherent, how digital support connects with our wider programmes and how we use data, AI and external partners responsibly to improve guidance over time.

Over the next two years, the Digital Platform Architect will help us define and deliver that next stage. The role will sit between the Trust’s programme ambitions and the technical partners who help support them, bringing the product judgement, technical literacy and delivery grip we need to make informed decisions about digital development, AI, data, systems and student experience.

This is not a traditional programme management role and it is not a hands-on engineering role. You do not need to be a full-stack developer but you will need the confidence to work with engineers, UX specialists, AI partners and suppliers and the ability to turn complex programme ideas into practical product decisions.

This is a chance to shape student-facing digital programming used by thousands of young people each year at a point when AI is changing how students access guidance, information and opportunity. Help us build something ambitious, responsible and genuinely useful: digital support that extends the reach of a 30-year social mobility mission and helps young people navigate key progression points with clearer, more personalised guidance.

What you’ll help deliver

By the end of the two-year period, we expect this role to have helped the Trust develop:

• A clear product and technical route for Sutton Trust digital programming.
• A stronger student-facing digital experience.
• A clearer architecture for how digital programming connects with the Trust’s wider systems, data and programme delivery.
• AI-enabled features that are useful, responsible and grounded in Sutton Trust content.
• External engineering, UX or specialist partners commissioned and held to account where needed.
• Internal teams better equipped to manage, understand and iterate the platform after the build phase.

For the full job description and person specification, please visit our website using the redirect button above.

Terms of Appointment

• Contract: Full-time, fixed-term two-year contract
• Salary: £60,000 - £70,000 per annum, depending on experience
• Working location: Minimum of 2 office days per week
• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events/meetings outside of their normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies
• A DBS check may be required

Interviews

Applications should reach us by midday, Tuesday 18th August, with first round interviews held on Monday 24th August, and second round interviews held on Friday 4th September. Both rounds will take place at our London offices.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

Hope for Justice is seeking an experienced and enthusiastic professional to join our team as an Independent Modern Slavery Advocate® (IMSA®) (Trainee) to join our Advocacy team and work within the IMSA® model pilot. This is an in-role trainee position which requires successful completion of the IMSA® PG Certification in order to progress to the full IMSA® role.

Since September 2025, the IMSA® Model Development Project has been pioneering a national pilot. Hope for Justice is working in partnership with 14 other organisations, together employing 28 IMSAs® and Senior IMSAs® who are working alongside adult survivors of human trafficking. Hope for Justice leads the central IMSA® Model Hub within the pilot, supporting IMSAs® and their employing organisations throughout the UK. 

To achieve our collection aim of a standardised national model of accredited independent advocacy for adult survivors of modern slavery, all IMSAs® are required to successfully complete the IMSA® PG Certification with St Mary's University. This opportunity will fully fund and support you to complete the IMSA® PG Certification, whilst working as a Trainee IMSA®. Upon successful completion, you will progress into the full IMSA® role. Throughout your training we will support you in the following ways:

·Released in-work time for PG Certification attendance and study

·Reduction in caseload and/or complex cases

·Additional supervision and support for casework

IMSAs® work alongside survivors to help them understand their rights and to navigate the complex systems and support services available in the UK. By working with an independent advocate, survivors can overcome barriers and make informed decisions about their recovery.

This is a UK-based role within our UK Advocacy Team and a fixed term contract until December 2027 (in line with IMSA® Model Pilot timeframes).

This role is an exciting opportunity to contribute to the delivery and the development of a national pilot working towards a shared goal of every survivor of modern slavery and human trafficking having access to an Independent Modern Slavery Advocate®.

Requirements

1.Provide independent advocacy for survivors of modern slavery/human trafficking in the UK

• Empowering adult survivors by providing a clear overview of their rights and entitlements, in their own language, explaining and providing an overview of options and choices 
• Once a survivor understands their rights, producing a detailed initial assessment (legal and socio needs), an individual risk assessment and a safety plan 
• Anticipating and understanding the barriers that survivors face and how independent advocacy can help to overcome those barriers 
• Ensuring smooth transfer into safe accommodation and into the community, advocating for clear pathways to services and systems, in accordance with the non-statutory government endorsed, Slavery and Trafficking Care Standards 2025, produced by the Human Trafficking Foundation 
• Act as a single point of contact for the survivor, and relevant agencies through all processes. Providing a point of trust for the survivor and high-quality communication with all relevant agencies and professionals 
• Ensuring referrals to legal and support agencies are effectively managed and supported, including housing; witness support; health services; finance and debt organisations; education, training and employment services; immigration; civil compensation, public law and criminal law solicitors 
• Where necessary, and dependent on local support available, accompany a survivor (online or in-person) to advocacy related appointments, empowering and advocating for the survivor’s needs and wishes to be heard in all processes, supporting the survivor to negotiate these processes and overcome barriers 
• Working with the survivor, where appropriate, to develop confidence to do things for themselves, to foster independence and to advocate for themselves
• Ensuring the survivor’s voice is heard and if a survivor wishes to engage that they are well supported as a witness throughout criminal and civil proceedings 
• Work collaboratively with key agencies and services that the survivor routinely interacts with, e.g. support worker; social services, health care personnel, and other statutory and non-statutory agencies, to ensure they receive coordinated help and support
• Provide understanding and education for adult survivors at risk of re-trafficking including safety planning, understanding signs of exploitation, worker’s rights and financial inclusion to reduce the risk of re-exploitation
• Managing a caseload using a trauma-informed approach, that is person-led and ensuring all survivors are able to achieve their agreed outcomes 
• Working with IMSA Model Hub team to administer and process survivor referrals
• Ensuring that all case management is delivered to agreed standards, in line with the values of the IMSA Model and in line with organisational policies, procedures and best practice. 

2.Provide advice to professionals and individuals, building effective and collaborative relationships with other organisations and deliver training and information on modern slavery and human trafficking 

• To provide expert information and capacity strengthening to a wide range of professionals, stakeholders and organisations encountered when working as an independent advocate
• To promote and demonstratea trauma informed and person-centered response, ensuring conduct, language and behaviour is anti-oppressive, anti-racist and culturally intelligent
• To deliver training, awareness raising and capacity strengthening sessions on a range of topics relevant to modern slavery and human trafficking in the UK

3.Risk Management and escalation:  

• Following procedures, policies and guidance to ensure a safe, effective, and efficient working environment 
• Identifying and escalating safeguarding concerns appropriately and in accordance with organisational policies, procedures and practice 
• Rapidly identifying, managing and when appropriate, escalating risks and health and safety matters 

4.Data Management: 

• Maintaining accurate and up-to-date case management notes and data in accordance with organisational and IMSA Model policies, procedures and good practice 
• Ensuring that data protection and information sharing policies are upheld 

5.Team Member: 

• To actively participate in all team meetings, upholding and promoting a supportive environment throughout the IMSA Model Hub and the wider network of IMSAs 
• To work collaboratively across the IMSA Model Hub and wider network of IMSAs to support best practice
• To raise awareness of issues of modern slavery, human trafficking, and the experiences of survivors across a range of organisations and individuals, building capacity, knowledge and improving responses to modern slavery and human trafficking 
• Support the aims of the IMSA Model and the IMSA Model Development Project, promoting the benefits of independent advocacy and the opportunity to reform responses to survivors of modern slavery and human trafficking across the UK 

6.Learning and Development:  

• Maintaining up-to-date knowledge of the changes in legislation and policy in relation to modern slavery 
• Adopt reflective practice approaches, identifying areas for improvement and seeking continued professional development opportunities 
• Monitoring policy changes, sharing and reporting on the impact of these changes on survivor outcomes 
• Successful completion of the Post Graduate Certificate for IMSAs 

7.For all roles: 

• Understand and uphold the standards outlined Hope for Justice safeguarding policies, acting with due care and attention to safeguard the wellbeing of anyone that comes into contact with our work and reporting concerns if they do arise 
• Work at all times in line with Hope for Justice and the IMSA Model policies and procedures and the wider strategy, culture, and ethos of Hope for Justice
• Uphold the IMSA Model values and governance structure
• Respond to ad hoc assignments requested from time to time

Key Result Areas

• Survivors receive expert independent advocacy to realise their rights and entitlements, overcome barriers, and move towards their self-definition of recovery
• Effective partnerships are maintained enabling positive advocacy outcomes for survivors
• Data collection and clients’ case notes are accurate, reaching organisational standards and enable analysis, supporting the on-going development and improvement of the IMSA® Model Development Project 

We expect all our employees to understand and uphold the standards outlined in the Hope for Justice Safeguarding policies, acting with due care and attention to safeguard the wellbeing of anyone that encounters our work and reporting concerns if they do arise.

As part of Hope for Justice/Slave Free Alliance, you will benefit from an excellent package including:

• 28 days annual leave plus bank holidays (pro rata)
• 1 day Marriage Leave
• Birthday Day
• Enhanced employer pension contributions
• Company sick pay
• Enhanced maternity and paternity pay
• Access to our Employee Rewards Platform, providing discounts and offers for well-known retailers
• Free, confidential Employee Assistance Programme for staff and their family
• Professional development opportunities
• Professional memberships paid
• Flexible and hybrid working

Role Details

Job type: Full time

Salary: £28,500 pa, salary will increase to £30,000 upon successful completion of the IMSA® PG Certification

Closing date: 26th August 2026

Location: Hybrid – within UK, with travel to Manchester when required

All offers of employment will be subject to satisfactory references and appropriate screening checks, which include criminal records checks, in line with our Global background checks policy – to view this please click here. Hope for Justice participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme, as part of the referencing process we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Personal data of the selected candidate(s) may be transmitted to INTERPOL for a security check for the purpose of identifying threats the candidate could pose to children and vulnerable persons in regard to a sexual exploitation, sexual abuse and/or sexual harassment offences.

We would like to inform you that due to the high number of applicants we receive, we regret that we are not able to respond individually to all applicants. Only shortlisted candidates will be contacted for further steps in the selection process, thank you for your understanding.

For over 50 years, SIA has supported people affected by spinal cord injury to live full and independent lives.

We are looking for a detail-focused and reliable Finance Officer to join us at an exciting point in our journey. As we are now halfway through delivering our 2030 strategy, this role offers the chance to play a hands-on part in keeping the association's finances accurate, compliant, and running smoothly.

Finance Officer
Contract: Permanent
Hours: Part-time, 16 hours per week, Monday to Friday
Location: SIA House, Milton Keynes, MK6. We offer hybrid working, with the expectation of three days per week in the office (pro-rated for part-time employees).
Salary: £30,900 per annum FTE (pro rata for 16 hours: approximately £14,126)

Thank you for your interest in joining our special charity

About Us

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.

Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.

About the role

As Finance Officer, you will play a crucial role in supporting the financial operations of the charity, ensuring the organisation can continue delivering life-changing support for individuals and families affected by spinal cord injury. Reporting to the Finance Manager, you will keep our day-to-day finances accurate and up to date, processing invoices, income, journals and payments, and supporting bank reconciliations, credit control, and year-end preparation. It is a role for someone who takes real pride in getting the detail right, and who wants their work to make a tangible difference.

What you will be doing

• Processing purchase and sales invoices, company credit cards and expenses.
• Processing income received through various channels, and investigating variances and queries.
• Processing journals and supporting payments to suppliers and petty cash transactions.
• Supporting the preparation of monthly bank reconciliations.
• Assisting with year-end accounts preparation and supporting the auditors.
• Supporting the production of the aged debtors list and helping with credit control.
• Processing transactions accurately using Dynamics 365 Business Central.
• Resolving a range of day-to-day finance queries.
• Supporting senior finance staff with other projects and tasks as required.

About you

We are looking for someone who is accurate, organised, and comfortable working with numbers:

• Proven experience in a finance or bookkeeping role, with strong numerical skills and attention to detail.
• Excellent organisational skills, with the ability to manage and prioritise a varied and busy workload.
• Proficient in the use of MS Office 365.
• Able to communicate effectively and professionally, both verbally and in writing.
• Integrity to maintain the highest of ethical standards and confidentiality of sensitive financial information.
• An analytical thinker with strong problem-solving skills.
• Experience of Dynamics 365 Business Central, and a good understanding of VAT and charity finance, are desirable but not essential.

Why join us?

• A genuinely supportive and values-led culture
• The chance to build your finance career within a well-regarded national charity
• Flexible and hybrid working options
• 28 days' annual leave (pro rata) plus bank holidays, rising to 30 (pro rata) after two years
• Group pension scheme with 6% employer contribution
• Group life assurance and healthcare cash plan
• Employee Assistance Programme and discounted gym membership
• Employee volunteer days
• Free car parking at SIA House
• Genuine investment in your development, with a dedicated budget for training and growth

This is a hybrid role, so you will be spending at least half your hours in the office at SIA House, Milton Keynes.

Please ensure your application reflects your own experience and clearly demonstrates your personal contribution. If shortlisted, you will be asked to discuss your application in detail during the selection process.

Closing date: 27 August 2026, 9am
Interview dates: 3 and 4 September 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

No agencies please.

Role Purpose: 

The Helpline Advisor will be the first point of contact for individuals reporting incidents of anti-Muslim hate. The role requires delivering empathetic, confidential, and high-quality support to callers, as well as accurately recording reports and ensuring all relevant procedures are followed. 

Helpline Advisors will support service users via multiple channels—phone, email, SMS, WhatsApp, online chat and web form, by listening actively, offering appropriate information, and making referrals to specialist services where required. They will work closely with the Helpline Supervisor and participate in debriefs and reflective practice after each shift or reported incident. 

Advisors will also play an important role in ensuring accurate data capture, safeguarding procedures, and upholding the values of compassion, non-judgement, and confidentiality. 

Role Responsibilities:  

• Answer incoming calls from victims of hate crime with empathy and professionalism. 
    

• Provide support to service users using a variety of methods, including telephone, email, SMS, online chat, online forms, and other written reports. 
    

• Provide clear, appropriate advice, support, and information to service users, using a non-judgemental and person-centred approach. 
    

• Keep accurate, detailed electronic records of each contact, including advice given, support offered, and agreed referrals. 
    

• Understand when it is necessary to seek support from more experienced colleagues or external agencies and take appropriate action. 
    

• Make referrals to other agencies when necessary, including child and adult protection concerns, on the advice of senior staff. 
    

• Maintain strict confidentiality in accordance with data protection and safeguarding policies. 
    

• Engage sensitively with individuals from diverse backgrounds, including those who may be distressed, traumatised, or in crisis (trauma-informed approach) 
    

• Participate in supervision, debriefs, team meetings, and reflective practice sessions. 
    

• Participate in training and professional development to stay informed of relevant legislation, policies, and best practices. 
    

• Contribute to service evaluation and team-wide improvements. 
    

• Deliver informative presentations on reporting processes and service pathways to different audiences, ensuring information is clear, accessible, and appropriate to the audience. 
    

• Support stakeholder engagement with police, local councils, and relevant partner agencies to strengthen reporting pathways, referral processes, and community confidence. 
    

• Deliver helpline services during evenings and weekends as a required part of the rota, ensuring appropriate coverage for service users outside standard office hours. 
    

• Carry out general office administration tasks, attend relevant internal and external meetings, and support day-to-day service coordination as required. 
    

• Undertake online monitoring and related reporting activity during quieter periods or downtime on the helpline, in line with organisational procedures and priorities. 
    

• Work as part of a small, supportive team. 

 
Person Specification:  

• Experience in helpline, support work, or similar client-facing roles. 
    

• Understanding of hate crime and its impacts, particularly on Muslim communities. 
    

• Excellent listening, communication, and note-taking skills. 
    

• Ability to manage emotional content and maintain professional boundaries. 
    

• Strong understanding and knowledge of anti-Muslim hatred and Islamophobia. 
    

• Excellent understanding of British Muslim communities, their diversity, and everyday practices. 

• Ability to work independently and manage time effectively in a remote/hybrid setting. 
    

• Experience working with marginalised communities or individuals affected by discrimination or trauma is an asset. 

• Familiarity with call-handling software or CRMs (e.g., RingCentral, Zoho) is desirable but not necessary. 

• Commitment to the values of equality, diversity, and inclusion. 

• Strong commitment to inclusion, ensuring that individuals from all backgrounds feel heard, respected, and supported. This includes working sensitively with people of all faiths and none, and with diverse identities, including LGBTQ+ individuals, queer Muslims, Muslims from minority sects, and other marginalised or intersectional communities. 
    

• Enhanced DBS check required (to be obtained on your behalf if your application is successful). 
    

Note: This job description is not exhaustive and may be subject to review and amendment from time to time in line with organisational needs. As the helpline opening hours extend then there is potential for the working hours and timings to change or increase. 

  

Applications are being accepted on a rolling basis until the role is filled with a suitable candidate, with the aim of appointing someone by mid August. Applicants are responsible for ensuring they have the legal right to work in the UK and will be required to provide ID and verification if shortlisted. 

  

DreamArts fuses arts and therapeutic practice to support wellbeing. Our acclaimed EXPERIMENT Juniors programme engages 6-12 year olds to explore and unleash their talents, try things out, express themselves and grow their skills.

Participants take control and create their own original work, from musicals to collaborating with companies such as Les Enfants Terribles. 

EXPERIMENT takes place on a Saturday in South Westminster and on Sundays in Church Street plus some special projects during school holidays. The majority of participants are eligible for free school meals and live in some of London’s most deprived areas.  

We are looking for a Wellbeing Practitioner for our Sunday group who is able to inspire and support young people, in particular those who may struggle in group settings. You must be passionate about engaging participants from marginalised communities and committed to support wellbeing through the arts. You will help young people participate in creative sessions that provide opportunities to explore their challenges, build a sense of belonging with peers and strengthen their emotional wellbeing.

Working alongside creative facilitators, the Wellbeing Practitioner will focus on identifying and removing barriers to participation, identifying appropriate support that responds to emerging needs and creates a sense of community.

In our last staff satisfaction survey 100% of team members felt inspired at DreamArts to do their best at their job, and 100% said that their voice and skills matter at DreamArts. 

We believe young people benefit from seeing a diverse range of positive adult role models. As there are currently no male practitioners within our Sunday EXPERIMENT team, we particularly welcome applications from men, who are currently under-represented within this role. Selection will be based on skills, experience and suitability for the post.

Deadline is 12pm on Monday 31st August. Applicants should refer to the Charity Job link to our website where you will find the application form and job description.

In-person interviews will take place on Tuesday 8th and Wednesday 9th September.

Start date – Saturday 3rd October induction and training day (10am-3pm).

Next Term Dates

Term 1: Sunday 11th October – Sunday 6th December (excluding 1st November)

Term 2:  Sunday 10th January – 21st March

Plus opportunities to be part of school holiday projects.

EXPERIMENT is an ongoing programme and the Wellbeing Practitioner will continue in the role subject to funding.

As a Senior Campaigns Adviser, you will play a vital role in developing and delivering national campaigns that make a real difference for people affected by motor neurone disease (MND). Working in a fast-paced environment, you will identify opportunities to influence policy, legislation and public debate, while ensuring our MND community is meaningfully involved in developing campaigns, and creating engaging content that motivates supporters to take action bringing your experience from the third sector.

At the Motor Neurone Disease Association, our work is driven by the urgent need to improve the lives of people affected by MND. As a Senior Campaigns Adviser, you will join a collaborative team committed to creating positive change through evidence-led campaigning.

Key Responsibilities

• Develop and deliver evidence-based national campaigns with clear objectives and measurable outcomes
• Identify and act on campaigning opportunities in collaboration with Campaigns, Policy and Public Affairs colleagues, responding quickly to changing political priorities and public debate
• Ensure people with and affected by MND are meaningfully involved in campaign development and delivery
• Create accessible and engaging content across email, website and social media channels
• Develop communications plans to keep supporters informed and inspired
• Build and manage e-actions, webpages and supporter communications using relevant digital platforms
• Monitor, evaluate and report on campaign performance against agreed objectives and key measures
• Establish and continuously improve working processes to enhance efficiency, collaboration and campaign outcomes
• Represent the MND Association at events, meetings and sector partnerships where required
• Work closely with teams across the organisation to maximise campaign reach and engagement

About You

Essential Criteria

• Proven experience delivering successful campaigns within a charity, public sector or similar organisation
• Experience creating content that encourages audiences to take action
• Excellent written, verbal and stakeholder communication skills
• Strong organisational and project management abilities
• A results-focused approach with experience analysing and reporting on performance.
• Ability to manage competing priorities and work effectively to deadlines
• Able to work independently and collaboratively as part of a wider team
• Willingness to travel within the UK, including occasional overnight stays and some evening or weekend work

Desirable Criteria

• Experience within the health or social care sector
• Experience in a charity sector communications role
• Knowledge of Dotdigital, Impact Stack or similar tools

Further information about the MND Association and the full job description is available in the attached Candidate Pack.

Hybrid working expectations: One day per week London office attendence required. Flexibility to travel to events and meetings as required. 

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

RCJ Advice is an exceptional Citizens Advice and Law Centre delivering national legal advice services, both frontline and second tier, to people who are unable to afford legal representation and advice. We are based within the Royal Courts of Justice, the Central London Family Court and community sites across London, where we deliver local Citizens Advice services.

This post is a new role within RCJ Advice and forms part of the Improving Access to Justice for Domestic Abuse Survivors project. The three-year project aims to improve access to legal advice and support for domestic abuse survivors living in areas where legal aid services are limited.

The project will strengthen referral pathways, increase awareness of legal remedies and build sustainable links between domestic abuse organisations, frontline professionals and legal providers to ensure survivors can access appropriate legal support.

During the first year, the postholder will likely focus on developing the project in Suffolk. This will include mapping existing services, building relationships with domestic abuse organisations and frontline professionals, developing referral pathways and strengthening links with local legal providers.

In years two and three, the postholder will move the focus of the project to new legal aid deserts in England (we have a similar role in Wales) identified during the course of the project, developing new local networks, referral pathways and partnerships to improve access to legal advice and support for domestic abuse survivors in those areas.

Alongside this project development work, the postholder will provide specialist family law advice and support to domestic abuse survivors, including advice on protective remedies such as Non-Molestation Orders, Occupation Orders and other family law matters including Domestic Abuse Protection Orders (DAPOs). This will include providing advice through appointments, telephone and email advice, and supporting survivors with CourtNav applications.

The successful candidate will be a qualified solicitor with experience of family law and domestic abuse work. They will have strong legal skills, experience of developing partnerships or services, and the ability to build trusted relationships with survivors, professionals and community organisations.

The postholder will work closely with colleagues across RCJ Advice, including the FLOWS team and Family team, sharing learning and contributing to wider organisational work supporting survivors of domestic abuse.

The role will require flexibility to travel across England, including occasional overnight stays, to support delivery of the service, partnership development and engagement activities.

This post is subject to a DBS check.

Salary: £27,456 - £31,500 per annum
Contract: Permanent, Full-time (35 hours per week)
Location: Abbey Wood, London – 3-4 days pw in the office
Closing date: 3rd August 2026
Benefits: Generous holiday entitlement, pension scheme, flexible working opportunities, excellent training and development and employee assistance programme.
The Community Hospice is looking for an enthusiastic and relationship-focused Individual Giving Fundraiser to join their dedicated Fundraising Team. This is an exciting opportunity to play a key role in growing individual giving income through engaging campaigns, supporter stewardship, regular giving and in-memory fundraising initiatives.
You’ll manage a varied programme of fundraising activity, develop meaningful supporter journeys, and build lasting relationships with donors who help make every moment matter for patients and families across the community. From delivering appeals and campaigns to coordinating in-memory initiatives and supporter events, you'll have the opportunity to make a tangible difference while working within a supportive and values-driven organisation.
To be successful as the Individual Giving Fundraiser you will need:

• Experience working in a supporter, customer or relationship-focused environment, with a strong commitment to building positive relationships and delivering excellent service.
• Excellent written and verbal communication skills, with the ability to create engaging communications and interact sensitively with a wide range of supporters.
• Strong organisational skills, with experience managing competing priorities, meeting deadlines and maintaining high levels of accuracy.
• Experience using databases or CRM systems to manage information and support relationship management activities.

If you would like to discuss this role with us, please contact us and quote the reference 3051AJ.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, using extensive sector knowledge and experience to match candidates with the most suitable charity jobs. We are passionate about improving equality across the sector, and you can read more about our commitment to diversity here: https://www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If sufficient applications are received, the charity reserves the right to close the application period earlier than advertised.
 

About the role

The Academy runs some of the most valued grant schemes and development programmes in UK biomedical and health research. Springboard Awards help researchers establish their independence. Starter Grants keep talented clinicians in research alongside their clinical work. Leadership programmes like FLIER develop people who can work across academia, healthcare and industry to tackle real-world challenges, and alongside these sit opportunities to spend time working in industry, the NHS or government. Moving between sectors should be a normal part of a medical research career (it is not yet), and much of our work is built with that belief: a more connected and mobile workforce is better able to turn discovery into benefit. Between them, these schemes change the course of people's careers, and the research they enable reaches patients across the UK and beyond.

This role leads that portfolio. The heart of the job is excellent delivery: schemes that are well designed and well run, and that make a real difference to the people they reach. You will work closely with the Fellowship, whose expertise and generosity run through the whole portfolio, and you will make sure the schemes serve the whole of the medical sciences community (across the devolved nations and the regions, in industry as much as academia), not just those already inside the most established institutions. And science is global, so this work is too: the portfolio draws on evidence and partnerships from around the world, and the mentoring and networks around the people we support reach well beyond the UK.

Today much of the portfolio's focus is research talent and careers. That will always be a substantial part of the portfolio, but over time we plan to expand it further. That expansion could go in several directions, and what matters is that we are taking an evidence-based approach to ensure that our efforts are responding to what the medical sciences sector needs. Whatever we launch next, the same principles apply; good design, sound funding, proper governance and solid evaluation, with our effort concentrated where it delivers the most impact. So, the job is twofold: run today's portfolio brilliantly and build the future portfolio. It is a role where you can see your work land in people's lives, with real scope to shape what comes next. And none of it stands alone: what we learn from the people we fund sharpens our policy voice, the community our programmes build strengthens our engagement and public trust work, and insight flows back the other way to shape what we design next.

As a member of the Senior Leadership Team, you will share in the leadership of the Academy as a whole, working closely with the other directors: the Chief Operating Officer and the Directors of Policy, Communications and Engagement, and Translation and Enterprise. The relationship with Translation and Enterprise matters especially. That team will shape new partnerships and initiatives that your team is best placed to deliver, so the two of you will work in very close partnership.

What we are looking for

These are the six areas we will explore with candidates. They match the six parts of the role above, so you can read straight across — and your supporting statement can follow the same structure if that helps. We do not expect anyone to arrive with every part fully formed, but the strongest candidates will be convincing across most of them.

1. Excellent delivery

A strong track record of running grant schemes or of significant programmatic delivery. Much of this is operational: holding an annual cycle to time and budget, catching problems early and getting stuck things moving again. It is also about making sure the portfolio adds up to a coherent whole rather than a collection of separate schemes, with the governance discipline — sound contracts, clean compliance, rigorous oversight — that sits behind delivery done well.

2. Building partnerships and negotiating well

A track record of building and sustaining partnerships with funders, delivery organisations and industry, and the skill and pace to turn them into agreements where appropriate. We will want to hear how you have handled a complex negotiation and brought it to a close. The Chief Operating Officer leads the Academy’s income strategy, so we will also explore how you develop partners in concert with colleagues.

3. Range and credibility across the community

This role runs from Fellows (some of the most eminent scientists in the country) to researchers at the very start of their careers, and from government and funders to industry partners. We are looking for someone with the range to work well across all of them, and the credibility to be taken seriously at every level. We will also explore how you have widened access and drawn talent in from beyond the usual places.

4. A focus on impact

A commitment to looking at what difference the portfolio you lead makes. We are looking for someone who treats evaluation as a source of learning and uses what it shows to decide what the Academy should do next, keeping sight of the people and patients the work is for.

5. Leading and empowering people

A brilliant leader of people: someone who gets the best from a talented team by giving them space and ownership, backing them with real support and coaching, and building a culture where people thrive and develop.

6. Collective leadership

As a member of the Senior Leadership Team, you would share responsibility for the Academy as a whole, not only your own directorate. We want someone who takes that seriously, brings challenge where it is needed, backs colleagues when it counts, and helps make the Academy a brilliant place to work.

Benefits

We offer a competitive and evolving benefits package designed to support your wellbeing, development and work–life balance, including:

• Competitive salary and pension
• 26 days’ annual leave, plus bank holidays
• Option to buy or sell annual leave 
• Additional paid closure between Christmas and New Year
• Hybrid and flexible working
• Health, wellbeing and employee support programmes
• Cycle-to-work scheme and everyday benefits
• Structured learning and development
• Enhanced maternity, adoption and paternity leave
• Enhanced occupational sick pay

For further information and to apply, please visit our website via the apply button.

Closing date for completed applications: Midday on Monday 17 August 2026.

First interviews will be held 25-26 August 2026 with the CEO, Roz Campion, and the COO, James Lawrence, and focused on two competencies – leadership and delivery.

Second interviews will be held on 1 September 2026 with an external panel.

About the role

We are looking for someone solutions-focussed with expertise in delivering needs-led specialist support services to be our new National LGBT+ Independent Sexual Violence Advocate.

This role builds on work that we have been doing for decades to support and empower LGBT+ people who have experienced sexual violence. Your work will enable LGBT+ people to feel supported, heard and empowered in the face of abuse and violence, and pave the way to a safer future for our community.

You will work directly with LGBT+ victims/survivors, offering them a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from services. Your work will focus on needs specifically related experiences of sexual violence, including issues such as wellbeing, support with the criminal and civil justice process, safety and access to other services to enable survivors to cope and recover. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while remaining boundaried and mindful of self-care.

You will sit alongside our other advocates supporting LGBT+ people facing abuse or violence. You will work with mainstream services to ensure the voices and experiences of LGBT+ survivors are represented in order to make change for our community at a local and national level. You will also work closely with key partner organisations by attending meetings and have the opportunity to take part in external work to ensure a joined-up approach among services working with LGBT+ people facing abuse and violence.

For more information on this role please download the attached job description on the next page.

Location:This is a remote post, working from home. The role will include travel to our London building and occasional travel across the UK (Averaging the need to travel into London one day a month).

Galop will cover the cost of any extra expenses regarding this in line with our expenses policy

Hours: Full Time (35 hours per week)

Contract: Fixed-term until 31st March 2027

Reports to: National Advocacy & Support Manager/National Team Lead

Salary: You will start on scale point F1, £28,330.41 per year

Closing Date: Applications should be submitted by 10am 1st September 2026

Interviews will be held on 16th September 2026 via Microsoft Teams

REF- 230 111