Community management jobs

Room to Heal is looking for a Co-Director for Finance & Fundraising to work with our Co-Director for Frontline Operations to support the thriving of our community.

About us

Room to Heal is an established therapeutic community in London. We support refugees and people seeking asylum, many of whom are torture survivors, through an integrated programme of therapeutic and casework assistance, in the context of a community of survivors. Our approach recognises the political context of our community members’ multiple and ongoing experiences of trauma and marginalisation including in their home country, on their journey to, and within, the UK. We offer long term and holistic support.

We are looking for a Co-Director who:

• Will ensure the overall financial sustainability of the charity through development of the fundraising strategy and oversight of its implementation
• Understands the experiences of our members in order to sustain Room to Heal’s therapeutic community and ensure the safety and appropriateness of all of our services
• Has awareness and interest in psychotherapy and group work
• Makes strategic decisions that centre the experience of refugees and people seeking asylum alongside maintaining the sustainability of the organisation
• Has the drive, care and vision to create new opportunities to support refugees and people seeking asylum and to learn and share experiences through external networks and partnerships in the UK and internationally
• Is able to speak with authenticity and challenge injustices knowing directly what the impact is due to own lived experience
• Can lead by consensus and collaboration and has a strong belief in the therapeutic benefits of community.

We strongly encourage applications from those with some lived experience of the issues that our community members are experiencing.

Are you passionate about creating unforgettable experiences that drive real-world impact? Pratham UK is seeking a dynamic and detail-oriented Special Events Officer to lead the delivery of our flagship annual Gala—this year hosted at the iconic V&A Museum—and support a calendar of high-profile and community-focused events. Working closely with our Director of Philanthropy and an ambitious, collaborative team, you'll play a vital role in helping us raise vital funds to support millions of children through Pratham’s groundbreaking education programmes in India.

This is an exciting opportunity to join a fast-growing charity in a pivotal role, ideal for someone with experience in event planning and a passion for supporting children in India to thrive. You’ll help shape events that not only inspire donors but also celebrate our global impact—from an exclusive House of Lords reception to grassroots fundraising campaigns. If you're ready to bring creativity, precision, and purpose to your next role, we’d love to hear from you.

Are you passionate about making a difference in local communities? Do you enjoy working with volunteers and would you like to support people affected by Motor Neurone Disease (MND)?

As a Community Support Coordinator, you will play a key role in delivering and integrating our Community Support Volunteer service. You'll work closely with volunteers, health and social care professionals, and local partners to ensure people living with and affected by MND receive high-quality, accessible, and inclusive support.

Key Responsibilities:

As a Community Support Co-ordinator, you will:

• Lead a team of Community Support Volunteers, recruiting, supporting, and developing them to provide a high-quality service.
• Ensure that support is needs-led, inclusive, and enables personal choice and control.
• Offer guidance to volunteers handling complex care and support issues.
• Respond to enquiries and referrals, providing relevant information and signposting to appropriate services.
• Build strong relationships with care centres, networks, and local partners to integrate community support effectively.
• Support and develop volunteer branches and groups, ensuring they meet local needs and follow organisational policies.
• Identify gaps in care and support services and contribute to plans for improvement.
• Promote collaboration between volunteers, professionals, and people affected by MND to enhance service delivery.
• Facilitate learning and networking opportunities for volunteers.
• Support fundraising and awareness activities alongside colleagues.
• Maintain accurate records and contribute to service development.

About You:

In this role as a Community Support Co-ordinator, you will need experience in managing and supporting volunteers and an understanding of care and support services. You will be committed to delivering inclusive and person-centred support.

We're looking for someone with:

• Experience leading, managing, or coordinating volunteers, ideally in a not-for-profit setting.
• Strong communication, interpersonal, and presentation skills.
• The ability to assess and respond to support needs in a person-centred way.
• Knowledge of care and support services across different sectors.
• Experience working with individuals at risk of harm and their families.
• An understanding of safeguarding and risk management.
• The ability to build and maintain relationships with individuals and partner organisations.
• A commitment to equality, diversity, and inclusive practices.
• The ability to prioritise tasks, plan effectively, and make autonomous decisions.
• Proficiency in using IT systems and applications.
• Flexibility to work outside standard hours when required.
• A full driving licence.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience of leading, managing and/or coordinating self-managed groups of volunteers, ideally in a not-for-profit setting.
• Skills to identify, assess, and respond to support needs through a person-centred approach.
• Demonstrable understanding and delivery of care and support services in the statutory, private and/or voluntary sectors including value and challenges of volunteering.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

This is a home-based role covering North and East London. If you're ready to make a meaningful impact as a Community Support Coordinator and work with a supportive team, we'd love to hear from you!

Vacancy type: Permanent, full time

Location: Burgess Hill Store

Salary: £21,213, per annum + benefits

Hours per week: 35h

Closing date: 30th April. We are reviewing applications as they come in so early applications are encouraged.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.

Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.

As a Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock and store presentation.

You will be responsible for:   

Lead store operations bringing energy and vision to create a memorable shopping experience.

Utilize your eye for design and style, to curate your donated product through great visual merchandising with enhanced feature displays and strong commercial windows to drive sales and footfall.

Keep up to date with the latest fashion trends and local market demands, identifying opportunities for growth.

Managing staff and volunteers where you'll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers and staff members to ensure the effective operation of the store.

Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.

Ensuring sales targets are met and direct costs are kept within managed budgets.

Ensuring all financial reporting and management, cash handling, daily banking and security procedures are followed.

Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines.

Key Criteria: 

Solid retail experience, preferably in fashion/clothing.

Experience in managing a team. Managing volunteers would be an advantage.

Comprehensive understanding of retailing and merchandising display.

Experience of cash handling and financial management procedures (including completion of sales records).

Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion.

Good organisational skills and the ability to prioritise workload, balancing competing demands.

Understanding of health and safety procedures in a retail environment.

Please see the full job description here.  

For more information or an informal chat please contact Noel Fawcett by email at [email protected]@org.uk

Application Process 

To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.

In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.

Benefits you'll love: 

35 hour working week

25 days annual leave (exclusive of Bank Holidays) 

Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) 

Loan schemes for bikes; computers and season tickets 

Continuous professional development opportunities

Industry-leading training programmes 

Wellbeing and Employee Assistance Programmes 

Enhanced bereavement, family friendly and sickness benefits 

Access to Blue Light Card membership 

Subsidised Eye Care 

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. 

We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity. 

We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via [email protected]

SOS is an award winning medium sized, forward & dynamic thinking, suicide awareness and prevention charity who are seeking a highly successful, committed and fully experienced Partnerships Manager to join our amazing settled, competent family members.

SOS is ISO9001 accredited and also holds accreditation with Investors in People

We won the charity impact award in 2024 due to our alternative way of providing accessible and sustainable mental health care.

We offer services such as group talking and listening, in person and on line, mobile hub community support, our crisis helpline and our own, accredited educational courses.

We are overseen by a CEO who was highly commended in the Coventry and Warwickshire Business and community awards 2025, in the inspirational individual (person of Warwickshire) category.

Our continued growth means we now wish to appoint a highly experienced Executive Partnerships Manager.

This is a full-time position of 37.5 hours per week with one hour’s unpaid lunch. We offer a generous and competitive benefit package. You will work from our Warwick office Monday to Thursday inclusive and from home on Fridays. It is expected that there will be some travel associated with this role

Main components of the role:

*Identify, explore and secure corporate and philanthropic relationships that result in sponsorship, partnerships and legacy donations, ideally as long term relationships

*Substantial previous experience of securing funding from philanthropic bodies, whether in the UK or abroad.

*Significant previous experience of securing charitable partnerships

*Experience of securing high value philanthropic funding, both inside and outside of the UK and who is familiar with undertaking due diligence exploration

*Research and identify tendering opportunities within the charity’s scope. You should have previous bid writing experience, ideally related to local authority and NHS tendering.  You should have first class grant application skills and a high success rate.

*Optimising the revenue opportunties from our traded services programmes

*Achieve month by month income growth through donations, traded services, philanthropic giving, partnerships, bids and grants

*Always scanning for new ways to generate income from multiple streams with multiple values or other benefits

*Significant account management skills.

*You can hit the ground running – creating and building your own client lists

*Be an active member of the senior leadership team

*Lead on all income generation activities by growing new and existing business

*Line manage, and set KPIs for, the events & fundraising team the marketing team and the traded services coordinator (5 staff in total)

*Create business plans, sales & revenue optimisation strategies

*Work closely with our finance team

*Prepare quotations for our services

*Produce monthly trading and income growth reports for the CEO

*Supervise the creation of , and manage the progression of, all new service contracts

*Reviewing, amending and updating our current sales and partnerships processes and policies

*Attend networking events from time to time

About you:

. You should live within one hour’s travel from our Warwick offices to meet the needs of the Charity.

*You can forge, foster and develop excellent working relationships and partnerships

*Should hold a degree in business management or equivalent

*You will have worked within the charitable sector previously, preferably within mental health, in a senior position

*Securing agreed monthly value of funding across all sources

*Excellent communication and inter-personal skills, presenting well to potential and existing clients

*First class negotiation skills

*Strong research, strategy and project management capabilities

*Have up to date business intelligence, both in the UK and abroad

*Experienced and successful networker

*Leadership and motivational skills

You should also be highly proficient in the following:

Setting up and managing the CRM system

Fully conversant with Microsoft 365 and all its applications

Adobe Suite

First class communication skills, both written and spoken

_________________________________________________________________________

If you don’t hear from us within 2 weeks of applying, please assume your application is unsuccessful. We thank you for your interest in the role and in our Charity and wish you all the best in your job search.

This is not an entry level role.  It is for experienced senior appliants only.  You must have the right to live and work in the UK indefinitely.  We do not offer sponsorships

NO AGENCIES PLEASE, THANK YOU

Job Types: Full-time, permanent

Expected start date: May/June 2025

We reserve the right to withdraw this advert before the nominated closing date.

Do you want to make a difference?

The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family.  Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

We are looking for a Community Fundraiser who is an excellent communicator and an energetic self-starter. You are comfortable with working independently, but ready to utilise the support of colleagues across the Fund. Above all, you naturally build rapport to quickly establish relationships and develop innovative partnerships. No one day will be the same and as part of the regional team, you will be the local face and voice of the Fund on the ground. You will quickly build your understanding of the key influencers in your community, and you will ensure they understand what we do so they will want to be associated with the charity. You will be responsible for raising income through existing networks of supporters, volunteers and building new relationships within the RAF, community groups and local business.

The role is primarily community based in East Anglia and requires travel around the region (Cambridgeshire, London Kent, Essex & Suffolk)  and occasional overnight stays. Some evening and weekend work is also required during the busier months at planned events when required. The candidate must have their own vehicle for use of traveling around the regions. Occasional travel to London will be required. The successful candidate for this role will need a full UK driver’s license; to be Basic DBS checked and prove they have the right to work in the UK.

To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Friday 25th April 2025, 5.00pm.  

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires a Basic DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

If you are ready to join a creative, fast-growing organisation dedicated to community-led educational equity, we encourage you to apply.

About EduSpots

EduSpots is a dynamic, community-driven UK and Ghana-registered charity that connects, trains, and equips volunteer community educators (known as ‘Catalysts’) to drive grassroots educational change. These efforts center around the creation and operation of community-led ‘Spots’—innovative education spaces benefiting learners of all ages.

Founded in 2016, EduSpots has grown to support 50 communities through 400 local Catalysts who play a central leadership role. We believe in a community-led model that can be adapted globally. Our Ghana-based team facilitates three leadership programmes—Ignite, Catalyse, and Inspire Mentoring—enabling Catalysts to run clubs focused on early-years education, digital literacy, STEM/environmental education, and gender equity, ultimately reaching over 15,000 learners each year.

EduSpots’ rapid growth has been recognized through accolades like the Tes International Award (2018) and the Big Give Supporters’ Choice Award (2022). We were recently a finalist for the 2023 Their World Scale-Up Innovation Prize, and our Founder was a finalist for the UNESCO-backed Varkey Foundation’s Global Teacher Prize. We are now expanding our model, supported by independent evaluation findings and prestigious accelerator programs, as we explore its global potential.

About the Role

EduSpots is seeking a Global Philanthropy Manager—an engaging, dynamic, and proven fundraising specialist who will play a key part in our next phase of growth. As we continue to expand, we need an individual with a track record of securing income from trusts and foundations, ideally at the 5- to 6-figure level (GBP), and the ability to cultivate new funding partnerships.

In the past two years, we have doubled our income and expanded our programmes significantly. We are now poised for further growth and need someone who understands the value of community-driven change. You will collaborate closely with our CEO, Ghana-based Heads of Programmes, and Head of Operations to develop funding proposals and nurture donor relationships at a strategic level.

Depending on experience and availability, this role may involve overseeing a small part-time fundraising team (including a Fundraising Manager, Trusts and Foundations Manager, and Communications Manager). In time, the position could evolve into a Head of Fundraising role.

If you are passionate about educational equity, thrive in a fast-paced yet supportive environment, and want to make a direct impact on community-led initiatives, we’d love to hear from you.

Key Responsibilities

1. Global Fundraising Strategy

   • Develop and execute an overarching fundraising strategy targeting medium-to-large, multi-year commitments from trusts, foundations, major donors, and (potentially) corporate partners.

   • Work closely with the CEO and leadership team to secure high-value partnerships.

2. Strategic Proposal Development

   • Collaborate with the CEO, Heads of Programmes, and Head of Operations to craft compelling organisational and programme-focused bids.

   • Contribute to EduSpots’ broader strategic development, aligning funding proposals with our organisational goals.

3. Donor Cultivation and Stewardship

   • Establish and maintain efficient donor identification, cultivation, and tracking systems.

   • Coordinate with the CEO and board members to leverage their networks for new funding opportunities.

   • Create bespoke stewardship plans that demonstrate the impact of donor support and build lasting relationships.

4. Communications and Networking

   • Work with the CEO and Communications Manager to develop a compelling case for support and accompanying engagement materials.

   • Actively represent EduSpots in relevant networks to increase our visibility among potential donors.

5. Donor Relationship Management

   • Oversee relationships with major donors, trusts, and foundations, including grant reporting and ongoing communications.

   • Manage donor databases and ensure accurate record-keeping.

6. Monitoring and Compliance

   • Track philanthropic trends to strengthen EduSpots’ fundraising effectiveness.

   • Ensure compliance with all relevant international fundraising regulations and ethical standards.

7. Team Leadership (Depending on Experience/Availability)

   • Potentially manage and mentor a small part-time fundraising team (Fundraising Manager, Trusts and Foundations Manager, Communications Manager), ensuring alignment with organisational objectives.

8. General Duties

   • Contribute to overall strategy development, annual business planning, and budgeting.

   • Carry out all administrative tasks related to the role accurately and efficiently.

   • Comply with all EduSpots’ policies and procedures.

   • Undertake other reasonable duties as required.

Skills, Experience, and Attributes

Essential

• Proven track record of income generation, ideally within education or international development.

• Extensive experience writing successful grant applications (5- to 6-figure GBP).

• Strong background in cultivating and managing relationships with trusts, foundations, and other grant-makers.

• Knowledge of a broad range of UK-based funders and some familiarity with international (European/US) funders.

• Understanding of programme development and management, ideally in an education context.

• Some experience in communications/marketing within an NGO setting.

• Excellent written and verbal communication skills, with strong interpersonal abilities to engage diverse stakeholders.

• Ability to work autonomously in a remote role with minimal day-to-day supervision.

• Strong IT skills (Word, Excel, Google Drive, etc.).

• Deeply aligned with EduSpots’ values, including a commitment to community leadership, sustainable change, teamwork, play, passion, and care.

Desirable

• Experience managing a team and overseeing their performance.

• Familiarity with corporate partnerships, individual giving, and fundraising campaigns.

Application Process

If you are ready to join a creative, fast-growing organisation dedicated to community-led educational equity, we encourage you to apply. Please submit your CV and a brief covering letter highlighting your relevant experience and what excites you about this role.

We look forward to exploring how you can help EduSpots expand its impact in Ghana and potentially beyond, shaping a more inclusive and empowering future through education.

About the role

Do you want to lead teams that bring the Isle of Man’s rich heritage to life?

We are looking for an exceptional leader to join Manx National Heritage (MNH) as Visitor Services Manager, this exciting position has responsibility for delivering an outstanding experience across all MNH principal visitor admission sites.

To excel in this post, you will be motivated by delivering the very best customer service while striving to achieve stretching targets. You will actively promote ways for visitors to support MNH in our important work as a charity conserving, protecting and promoting the heritage of this unique Island nation.

A workplace that invests in you

✔ A competitive salary that increases each 12 months until you reach the salary maximum.

✔ A generous annual leave entitlement, a Privilege Day and 10 Bank Holidays; your annual leave will increase after your first year and again after your third year.

✔ Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements: the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.

✔ Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development.

✔ Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and sign-posting on a wide range of issues.

✔ Ability to apply for an unpaid career break after 3 years’ service.

✔ Access to the Isle of Man Public Service Cycle to Work scheme after your first year of employment.

✔ A relocation package of up to £3,500 based on receipts is available for this role. role.

Making the Isle of Man your new home

A hidden gem in the Irish Sea, the Isle of Man boasts an extensive coastline, stunning natural landscapes and unspoilt beaches. There are an abundance of opportunities and lots of places to discover!

You can visit our great cafes, bars and restaurants, and become part of the Island’s close-knit community. The island is well connected to the UK with quick, direct flights and ferries to many destinations.

Want to find out more about Island life? Visit www.locate.im to find out why you should make your move to the Isle of Man!

Working for the Isle of Man Public Service

We are the largest employer on the island delivering a diverse range of services to the people of the Isle of Man. We care, nurture and value our employees’ wellbeing, development and career and place great importance on rewarding the commitment by our wonderful employees.

We support and promote flexible working, recognising the importance of working flexibly around your life and commitments and the benefits in improving work-life balance. We are happy to discuss flexible working arrangements where possible and if interested you should discuss this with the Recruiting Manager.

The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion. We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man.

Your candidate experience is important to us. As a proud member of The Circle Back Initiative, we commit to respond to every applicant that applies for an Isle of Man Public Service role.

Things to note

A basic police check is required for this post, which the Isle of Man Government will cover the cost of for you.

Ready to apply?

For more information, please contact Pauline.Wall @ mnh. im

The closing date for this role is midnight on 27 April 2025.

To find out more and apply, visit our website via the button below.

Direct Marketing Manager-Retention at the Disasters Emergency Committee is pivotal when we launch an appeal. They will shape and deliver new and existing supporter journeys for the DEC’s individual, community and legacy donors, and lead a programme of improvement across all major contact points between the DEC and the public.

The purpose of the role is to:

• Contribute to and develop DEC direct marketing strategies, including the refreshing, implementation and analysis of the DEC’s segmentation, to maximise future income and continually improve the retention of individual supporters for future emergency appeals,
• Lead on the production of retention and reporting back materials for individual and community supporters,
• Manage the development and maintenance of specific supporter journeys,
• Develop and oversee the materials and supporter positioning for a light touch and mainly reactive legacy marketing programme for the DEC.

The role will deliver responsibilities for strategy and planning, fundraising, networking and building relationships. You must have strong direct marketing experience with a focus on high volume donor acquisition and demonstrable knowledge of direct marketing techniques such as direct mail, email, SMS and SMS content management systems.

A proven track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income and retention of a charity’s individual supporters. Experience of managing complex budgets and proven ability to manage a complex operational plan within very short timeframes and within budget.

You must have excellent understanding of donor motivations, managing donor relationships, supplier relationships and negotiating contracts.

Ideally you will have experience of working in the international humanitarian aid sector, have excellent understanding of current trends within charity direct marketing and have used Salesforce and Salesforce Marketing Cloud and Google analytics.

An ability to work under extreme pressure during appeals and to very tight deadlines with excellent attention to detail is a key driver for success in this role.

You will join a collaborative team, department and organisation that excels in maximising their fundraising effort in response to disasters that keeps donors and recipients of funds updated and engaged throughout and beyond the journey of an appeal.

Please download the job description for full details of the responsibilities and expectations of the role.

Brain tumours kill more children and adults under the age of 40 than any other cancer, yet historically just 1% of the national spend on cancer research has been allocated to this devastating disease. Brain Tumour Research is determined to change this. 

Their vision is to find a cure for all types of brain tumours. To achieve their mission, they are looking for a Community Fundraiser who will proactively engage with supporters, community groups and volunteers across the West Midlands to join their team of 12 Community Fundraisers across the UK.

The Community Fundraiser (West Midlands) is responsible for providing support and guidance to fundraisers within their communities to achieve their ambitions and ultimately raise vital funds for Brain Tumour Research. This is achieved through a wide variety of activities such as helping supporters to make the most of their own fundraising, engaging participants with externally organised events such as the Great Birmingham Run, and encouraging communities to get involved in events organised by Brain Tumour Research such as Wear a Hat Day and Walk for Hope. The Community Fundraiser will be the face of Brain Tumour Research in the area, providing excellent stewardship to existing supporters, and building great relationships with new supporters.

This post has been vacant since Autumn, and as such needs a fundraiser with confidence and capability in fundraising to join the team, provide donor love to the loyal supporters in the area, and approach developing the areas potential with energy and enthusiasm. If you have fundraising experience and are keen to join a charity with ambition and an amazing supporter base, then this could be the role for you.

Please note the successful candidate will need to live within the region (Warwickshire, Staffordshire, Herefordshire, Worcestershire, Shropshire and Gloucestershire), have access to a car and be willing to travel around their region. If you are not currently based in this area, please clarify if you have plans to relocate.  

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please follow instructions in the pack to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call. 

As this role has been vacant for some time, we are running rolling interview to see suitable candidates as they apply. Interviews will be kept to one stage, and organised to suit the candidate, where possible. Don’t delay – apply today! 

The Football Foundation are partnering exclusively with Robertson Bell in their search for a permanent Financial Planning & Analysis Manager. The Football Foundation are the Premier League, The FA and the Governments charity that helps communities improve their local football and sport facilities through grants.

This newly created Financial Planning & Analysis Manager will be responsible for providing key insights to support strategic decision-making, ensuring financial performance aligns with business objectives, and embedding a culture of finance business partnering across the Football Foundation (the charity) and the Premier League Stadium Fund (PLSF). Additionally, the role will oversee strategic financial planning, forecasting, and analysis activities across the organisation.

The role:

• Lead and consolidate business partnering in the organisation, ensuring close collaboration with management group, department heads, and other key stakeholders to gather insights and ensure alignment on KPI’s and objectives.
• Lead the preparation and execution of the Foundation’s long-term strategic financial plans and annual budgeting processes in an effective and timely manner.
• Responsible for monitoring and providing the relevant financial information form the various funding agreements with partners.
• Accountable for overseeing the production of the monthly ’performance packs’ and associated information – highlighting key trends, issues, and opportunities as appropriate.
• Foster collaboration across departments to streamline data gathering, analysis, and planning processes.
• Continually look for ways to simplify and standardise the management accounting and budgeting processes, automating as much as possible and avoiding the need to produce “off system” analyses.
• Provide supportive line management and guidance to the Business Partner, ensuring their ongoing development, performance, and alignment with departmental goals. This includes holding regular one-to-one meetings, offering clear guidance, open and constructive feedback, and upholding the Foundation’s Personal Development Review process. 

The organisation:

Since 2000, The Football Foundation has been privileged to make a truly transformative difference to grassroots sport across the country. As a result of funding partners investment, every day they see the incredible impact of the game on physical fitness, mental wellbeing, bringing communities together and the local economy. With the investment from their funding partners the Premier League, The FA and the Government, they are making a big impact. They're helping to transform communities and the lives of individuals through delivering outstanding grassroots sport facilities.

Essential criteria:

• Professional accountancy qualification (e.g. ACA, ACCA, CIMA) or at finalist stage.
  • Expertise in financial modelling, forecasting and analysis with confidence in managing large datasets and deriving actionable insights.
  • Strong presentation skills, with the ability to translate complex financial data into clear, accessible formats tailored to varied audiences.
  • Experienced in developing financial policies, guiding users with clear and practical processes to enhance financial governance.
  • Proven capability in finance business partnering, with knowledge of embedding its principles across an organisation to align financial insights with strategic goals.
  • Excellent analytical and problem-solving skills, with the ability to identify issues and resolve technical issues independently, ensuring efficient outcomes.
  • Strong proficiency in extracting and analysing complex financial data, uncovering trends and correlations to support informed decision-making.
  • Strong organisational abilities, adept at managing competing priorities within a broad remit, and responding flexibly to changing requirements to ensure seamless operations.

The position will be based at The Football Foundation’s head office at Wembley Stadium and requires 2 visits per week to the office, dependent on business need, in addition to attending two-day all team meet ups each quarter. The closing date for applications is 5^th May with first stage interviews taking place on the 15^th May.

Applications will be under constant review before the closing date, so please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!

Overall Purpose

To work and lead on setting clear standards for high quality gathering, recording, monitoring and use of data collected via our grant’s programmes and initiative, accessing this data to inform donor grant reports, infographic data sharing, donor reports and network reporting in an accurate and transparent way. Reporting to the Head of Impact you will be technically proficient in monitoring data use of the CRM systems. You will also work directly with the Senior Leadership team on initiatives requiring evidence of impact and return on investment. The Data Officer will work closely with colleagues across the Foundation contributing to the delivery of the Foundation’s Strategic Plan, vision, and values.

Responsibilities

To lead on the accurate recording, management, and accessibility of data gathered through the Foundations programmes and initiatives via our Salesforce CRM system and future platforms, including potential Social Value and Social Return on Investment models.

Support the grants team in recording and maintaining accurate data, ensuring records are complete, up-to-date, and compliant. Conduct routine system checks and regular data cleansing as required.

Support monitoring received from grantees, helping extract key data and learning, checked by Head of Impact.

Provide support to Head of Impact with Salesforce CRM training to internal teams to enhance data usage and impact measurement.

Performance Management

Collect, analyse, and present relevant data on a quarterly basis to support donor reporting.

Produce data driven reports aligned with the Donor Care Plan, ensuring accuracy in evaluation, impact measurement, and End of Grant reporting (quality checked by Head of Impact).

Develop and submit annual data reports for platforms such as 360 Giving, FREA (Funders for Race Equalities Alliance), IVAR and other partnership platforms aligned to BLCF work including UK Community Foundation Quality Assurance.

Provide insights and key learnings that demonstrate the effectiveness of grantmaking, inform strategic decisions, and highlight return on investment.
 

Relationship Management

Regularly connect and engage with wider Community Foundation network to ensure BLCF’s data systems remain fit for purpose and aligned with sector best practices.

Participate in cross-foundation learning initiatives to stay updated on trends in data-driven grantmaking and impact measurement.

Work with the Head of Business Development to provide insights from donor trends and grant impact data, supporting fundraising and partnership strategies.

Representing the Organisation

Maintain a strong understanding of community and charity sector issues to inform BLCF’s data strategy and grantmaking approach. Ensure relevant insights are shared across the team.

Develop and maintain an appropriate network of contacts within the grantmaking sector across BLCF’s geographic reach.

Serve as a BLCF ambassador, promoting the Foundations values and impact through data storytelling and sector engagement.

Be an ambassador for the work of the Foundation by demonstrating its values in the delivery of its work.

Skills, Knowledge and Experience

Essential:

• Some demonstrable experience in managing data systems and CRMs to ensure accurate data is recorded and record maintain for reporting purposes.
• Some understanding of the wider voluntary and charity sector.
• Excellent personnel skills and able to work effectively within a small team providing support across a width of areas.
• A self-starter, able to act on own initiative and to organise, plan and prioritise own workload to meet deadlines.
• Ability to work effectively under pressure and to demonstrate a professional approach in a range situation.
• Fully computer literate including Word, Excel, Power Point and use of databases, CRM and SROI models or similar.
• Able to demonstrate how diversity, equality and inclusion (DEI) can be made integral to their work and service delivery.
• Committed to customer care and the provision of high-quality services
• Detail-oriented
• Punctual.
• Committed to learning and development.
• Ambitious, energetic and with an outward focus.
• Highly motivated, with an enthusiasm and determination to build the resources available and needed to support community needs across Bedfordshire.
• Creative and flexible in outlook.
• Strong commitment to the values of the Community Foundation.

Desirable:

• Some prior experience of grant-making or similar work.

• Track record of analysing and presenting data to inform decision-making and improve processes.

• Some previous experience of developing reports and insights for funders, donors, or key stakeholders.

• Research and data analysis; ability to process information accurately and write succinct reports. 

• People with lived experience / professional experience of support for minoritised communities are particularly encouraged to apply. 

• Understanding of need in the Bedfordshire County.

• Familiarity with legal and financial requirements for charities, community groups and social enterprises.

• Statutory sector experience such as; commissioning / procurement, police, health, etc.

• Proficient in use of Salesforce or similar CRM. 

• Some knowledge and understanding of equality issues and legislation relating to the charity sector. 

• Current driving licence and access to a vehicle.

At Camden Disability Action, we believe in a radically inclusive world where difference is embraced, and no one is disabled by society. We empower and support Disabled individuals and communities through grassroots initiatives, ensuring that Disabled people lead in all aspects of life. Our work is rooted in the Social Model of Disability, challenging systemic barriers and flipping power dynamics to create meaningful, lasting change. 

About the Role – Empowering Disabled Leaders 

We believe that Disabled people should be at the forefront of shaping their own futures. That’s why we are looking for a passionate and experienced Leadership and Coaching Manager to lead and grow our Leadership Programme. 

This is a unique opportunity to support and develop Disabled Leaders who are actively transforming their communities through user-led projects. You’ll be at the heart of flipping the power, ensuring that Disabled individuals are equipped to take charge of their leadership journeys, break down barriers, and drive real change. 

The successful candidate will lead our Leadership Programme, provide coaching and mentoring, and help create a sustainable future for Disabled Leaders. You’ll be part of a dynamic team in an inclusive environment where Disabled people set the agenda and define their own leadership. 

What You'll Do 

• Lead and expand the Leadership Programme, flipping the power by ensuring Disabled people lead the change they want to see. 

• Provide one-on-one coaching and group mentoring for Disabled Leaders, helping them break down barriers and develop their leadership potential. 

• Design and deliver leadership workshops, creating more opportunities for new Leaders to grow and succeed. 

• Manage a team of 4 Disabled staff members, fostering an environment of leadership development, collaboration, and co-production. 

• Collaborate with senior management to align leadership initiatives with CDA’s strategic goals, ensuring Disabled voices are central to decision-making. 

• Work alongside the Operations Manager to oversee budgets and help Disabled Leaders secure funding for their projects. 

Digital Service Manager
mySociety

Remote
£45,000 – £55,000 per year
Full-time
Permanent

Job description

mySociety is a small, purposeful charity that uses digital tools to help people participate more fully in democracy, make governments and society more transparent, and work together to address big societal challenges. We’re looking for a Digital Service Manager to lead the day-to-day operations of our high-impact, high-volume online services – including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.

This is a vital and hands-on role, responsible for making sure these services run smoothly, are compliant with key legal frameworks like GDPR and the Online Safety Act, and that complex user support cases are handled with care and accuracy. You’ll lead on governance and risk management, support a volunteer team, and work closely with product and support staff to make sure our users’ needs are consistently met.

You'll be joining a nimble, digital-first, and entirely remote team – this post is fully remote, so you can work from anywhere in the UK! You’ll also have the opportunity to connect with colleagues face-to-face at our quarterly in-person team meetups.

We’re looking for someone with a strong background in managing digital services, who’s confident with complex support workflows and has a passion for improving services that make a difference. You’ll need excellent communication skills, strategic thinking, and a solid understanding of data protection and information rights.

No recruiters or agencies, please.

What does the role involve?

• Keep our services running smoothly, ensuring high-risk or complex support cases are identified and resolved quickly and effectively
• Lead and motivate our user support staff and expert volunteers, creating a productive and supportive environment
• Maintain our strong record of legal and governance compliance across services
• Contribute to the ongoing improvement and development of our services, helping them remain useful, impactful, and aligned with user needs

User support and operations

• Triage, prioritise and manage all incoming support queries across services
• Ensure time-sensitive and legally significant cases (e.g. GDPR requests, Online Safety Act reports) are tracked, escalated, and resolved appropriately
• Manage our support workflows and volunteer contributions to deliver timely, high-quality assistance
• Collaborate with product and service owners to share insights and identify areas for improvement
• Help improve help guides and user-facing support documentation

Governance

• Maintain and update service policies, processes, and risk management protocols
• Ensure compliance with relevant laws and standards (including GDPR and media law)
• Monitor risk and report issues to senior management
• Coordinate regular internal meetings, reporting on service performance and operational updates

Requirements

We think this position would suit you best if you have some or all of the following:

• Experience managing complex, high-traffic digital services
• Strategic thinker with strong judgement and ability to manage ambiguity
• Passion for quality and service improvement
• Excellent understanding of GDPR and experience handling rights-based requests
• Familiarity with Freedom of Information, media law, or moderating online communities
• Skilled in identifying and solving problems and improving systems
• Excellent communication and stakeholder management skills
• Comfortable working in a remote team and supporting volunteers

Not sure you meet every requirement? Please apply anyway! We support learning on the job and adapt roles to match the strengths of the right candidate.

Benefits

This is a permanent role with a salary in the range of £45,000 to £55,000 per year, plus pension (4% employer, 4% employee).

You must be based in the UK and have the right to work here – unfortunately, we can't provide visa sponsorship or relocation support.

We’re committed to supporting flexible working – wherever you are in the UK, we’ll help you find the working setup that suits you best.

Deadlines and dates

· Applications close: Thursday 15 May 2025

· Interviews: Mid to end of May (via video call)

· We aim to inform applicants about interview shortlisting by mid-May.

Application instructions

Your application should consist of a CV and covering letter. We’ll rely on your covering letter to show us why your skills make you a good fit for this role when we are shortlisting candidates, so take your time getting it right.

We will anonymise all applications before shortlisting. Please don’t include names or contact details in your CV or cover letter. The application process will be through out workable system.

We especially welcome applications from candidates with Black, Asian, or other Minority Ethnic heritage, as part of our commitment to improving diversity within our team.

Please note: This role is being advertised by NFP People on behalf of our client.