Community Fundraising Manager Jobs

DEPUTY SUPERSTORE MANAGER – HARBORNE

Closing Date: 20 January 2025

Interview Date: To be confirmed

Location:  Reloved Brum Charity Shop, Harborne, Birmingham

Hours:  37.5 per week

Duration:  Permanent

Salary: Retail Band 3, £22,623 - £24,471 per year

DBS Requirement:  None

“Happy to talk about flexible working”

Are you a confident retail manager looking for a new challenge? 

Do you want to join an innovative and trail blazing charity retailer who has been awarded UK charity shop of the year for 2024/25? 

Our flagship superstore in Harborne, Birmingham, Reloved Brum, is seeking to appoint a Deputy Superstore Manager, who will support the Retail Area Manager and Superstore Manager through management of day-to-day operations.

We are looking for an enthusiastic, creative individual with bags of personality who puts customers at the heart of their decision making.

About the role       

Our charity shops raise vital funds for Birmingham Hospice.  The generosity of our donors and shoppers plays a crucial role in supporting the community, helping us to provide care for local people living with a terminal diagnosis and for their families. 

In this new, exciting role, you will be responsible for a range of key activities, such as visual merchandising, stock rotation, volunteer support and health and safety. 

An excellent communicator and self-starter, you will supervise and coach our people.  You will drive and maximise sales to meet and exceed targets and ensure the shop is always up to brand standards.  Additionally, you will be responsible for opening and closing procedures, as well as till operation, making sure that all monies are recorded, secure and banked.

You will always ensure that our customers receive the highest possible standards of customer service, actively seeking to drive customer engagement, seeking feedback to improve the services offered and supporting our activities to promote and grow the business.

If this is you and this sounds like the role for you, then we’d love to receive your application. Come and join us in our charity shop like no other!

To view the full job description for this role and to apply for this vacancy please use the above QR Code, or alternatively visit our vacancies website 

About us

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know that together we can end it.  

Location: London based but with very flexible homeworking options in line with Crisis’ Hybrid Working Policy.

Contract: 12-month fixed term contact

About the role  

We are looking for an interim Selections Manager to lead a team responsible for complex data selections for integrated, multi-channel communications to our fantastic supporters. The team also document data procedures for third party processing and conduct vital data quality checks. Within this role you will lead the team to ensure timely and accurate delivery of data selections, build FastStats capabilities, create and embed process improvements to drive efficiencies and effectiveness, work closely with our Brand, Marketing and Fundraising directorate, and support the wellbeing and development of your team.

About you  

We are looking for someone with experience making complex database selections for outbound fundraising and marketing communications, using FastStats. Crisis currently select data from Raiser’s Edge however, the successful candidate may have experience with a different CRM system. You will be experienced in managing and delivering projects, distributing work across a team to ensure agreed deadlines are met. You will also have experience in managing, supporting, and developing people to achieve their potential.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave (pro rata) which increases with service to 31 days, and option to purchase up to 10 additional days leave. 

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm 

• Wellbeing Leave to be used flexibly, and more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.   

How to apply 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 19 January 2025 (at 23:59)

Interviews: W/C 3 February 2025 via Microsoft Teams

Can I use Artificial Intelligence (AI) technology for my application? 

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Do you have experience mapping complex supporter journeys, and working with insight and data to identify gaps and opportunities?

Have you managed complex projects that are all about improving the supporter experience? 

Can you motivate and support a team to deliver their best work for people living with Parkinson’s?

If yes, then please consider joining us as our Supporter Journeys Manager! You’ll be part of a team of 20 supporter experience professionals and you will lead the excellent Parkinson’s UK Supporter Journeys team to continue our ambitious drive to transform supporter engagement. 

About the role

We’re working to build and grow a powerful movement of people to transform the experience of people living with Parkinson’s. A big part of how we will do that is by engaging and mobilising our existing supporters through a wide variety of channels to take additional actions in support of Parkinson’s UK 

You’ll be instrumental in devising and delivering the strategic plans to achieve our ambitions for supporter engagement, as well as leading the teams responsible for delivering email and supporter journeys across the organisation.

What you’ll bring

• Significant experience of supporter engagement in the commercial  or not-for-profit sectors 
• Demonstrable experience of designing and delivering complex cross channel supporter journeys or communications plans 
• Experience of using insight and analysis to inform supporter comms mapping, planning and delivery
• An understanding of audience-first principles and planning 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held in person on the 29th January 2025.

We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Age UK Westminster (AUKW) is the leading charity for older people in the City of Westminster supporting the over 50s in aspects of later life including, loneliness, isolation or poverty, by delivering vital advice, befriending, group activities, digital inclusion and practical services to thousands of older people.

Join our management team at Age UK Westminster as Wellbeing & Connections Service Manager. We are seeking a creative and experienced manager to further our progress in supporting older people.

The successful candidate will join a committed and enthusiastic team. You will have the opportunity to help grow and shape our services for older people, making a difference to the quality of life for older residents in Westminster. 

This role will involve client-facing delivery as well as service coordination and management.

Main purpose of the job:

• To manage the day to day running of Age UK Westminster’s W&C service ensuring that contract and grant specifications are met.
• To work with senior team to further develop services. To ensure that the W&C systems and processes are effective and efficient.
• To lead on establishing network and referral partner connections to promote AUKW within health and wellbeing including VCSE, NHS and local authority services

What we offer:

• Flexible working / Hybrid working
• Training and development
• 7% pension contribution
• 28 days annual leave (plus bank holidays) rising to 30 days after five years of service (pro-rata for part time staff) 

How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and supporting letter of application.

Please see our website for further infomation and contact address for any questions.

If you are passionate about making a difference and have the experience we need, we would love to hear from you.

SCT currently have two vacancies in our retail division:

• Assistant Shop Manager - Chrisp Street Market Shop
  • 4 days - 28 hours per week
  • £19,466.00 (£24,333.00 FTE)
• Shop Supervisor - Aldgate East Shop
  • 5 days - 35 hours per week
  • £23,993.00

Assistant Shop Manager

Overview

Aim and influence

• Assist the manager to achieve weekly/monthly/annual sales and profit targets for each shop.
• To assist in managing the day to day running of the shop staff and volunteers with the aim of maximising sales and controlling shop expenses to support SCT’s mission.
• Work within SCT values.

Other key details

• A 4 day fully flexible working pattern, including weekends and bank holidays.
• Flexibility required where reasonable and appropriate to accommodate short notice alterations to working pattern.
• Must work in other shops within London if occasionally required.
• Attend and undertake any relevant training workshops, events or meetings as required.
• A satisfactory Basic Disclosure from the Disclosure Baring Service is required for this role.

Your enthusiasm and dedication will see you:

• Have excellent communication and customer skills, be solutions focused with friendly positive can do attitude.
• Be responsible for our dedicated volunteer teams, customer service and oversee daily retail operations in the absence of the shop manager.
• Recruit, train and support volunteers, helping them to achieve their goals and potential to support the aims of the shop.
• Interact with your local community to support engagement through volunteering, donation and fundraising opportunities.
• Be a self-motivated team player, who is enthusiastic and passionate about the cause of the charity.
• Have the ability to accept and process donations in a timely manner, modelling Gift Aid prompts.
• Ensure stock quality and pricing aligns with the expected standards.

What we need from you:

• Retail experience.
• An interest in preloved, vintage and second-hand fashion.
• Have excellent communication, interpersonal skills and customer service skills.
• Having experience of working with volunteers would be an advantage.
• Strong administration, computer skills – MS Office and POS.

Shop Supervisor

Overview

Aim and influence

• Assist the manager and assistant manager to achieve weekly/monthly/annual sales and profit targets for each shop.
• To maintain high standards on the shop floor, supporting volunteers and providing excellent customer service.
• Work within SCT values.

Other key details

• 5 days a week, including weekends and bank holidays.
• Flexibility required where reasonable and appropriate to accommodate short notice alterations to working pattern.
• Must work in other shops within London if occasionally required.
• Attend and undertake any relevant training workshops, events or meetings as required.
• A satisfactory Basic Disclosure from the Disclosure Baring Service is required for this role.

Your enthusiasm and dedication will see you:

• Have excellent communication and customer skills, be solutions focused with friendly positive can do attitude.
• Ensuring excellent customer service.
• Work with volunteers, helping them to achieve their goals and potential to support the aims of the shop.
• Interact with your local community to support engagement through volunteering, donation and fundraising opportunities.
• Be a self-motivated team player, who is enthusiastic and passionate about the cause of the charity.
• Have the ability to accept and process donations in a timely manner, modelling Gift Aid prompts.
• Ensure stock quality and pricing aligns with the expected standards.

What we need from you:

• Retail experience.
• An interest in preloved, vintage and second-hand fashion.
• Have excellent communication, interpersonal skills and customer service skills.
• Having experience of working with volunteers would be an advantage.
• Strong administration, computer skills – MS Office and POS.

What we can offer you:

Working with SCT offers numerous benefits. Employees find deep personal fulfilment and purpose by working to support the most vulnerable in society. Our teams as passionate and supportive, fostering a strong sense of community among like-minded individuals. With opportunities for professional growth, SCT offers training to support your role and personal development:

• Training and development opportunities.
• BUPA cash back plan.
• BUPA Employee Assistance Program with access to counselling.
• Cycle to work scheme / interest free travel loans for season ticket holders.
• A busy, challenging and rewarding role with consistent support and an opportunity to continue to learn.

How you can apply today

Applications for this role may be reviewed as they are received so we encourage you to apply as soon as possible!

All applicants must posses the legal right to work in the UK.

Corporate Partnerships and Events Manager

Do you want to use your Partnerships skills to make a better world?

We have an exciting opportunity for a Corporate Partnerships & Events Manager to play a key role in strengthening business partnerships and delivering impactful events that showcase the organisations mission.

Position: Corporate Partnerships & Events Manager

Location: Central London/hybrid (up to 3 days/week working from home)

Hours: Full-time (flexible working available)

Salary: £36,000-£39,000/annum plus excellent benefits including a reduced working hours trial which is currently in progress

Contract: Permanent 

Closing Date: 2nd February 2025

Interview Dates: Thursday 06 and Monday 10 February 2025. Second interviews will be held on Thursday 13 February 2025 at the London office. 

The Role

You will manage and grow relationships with our business partners while planning and executing business and charity-focused events to raise the organisations profile. Reporting to the Senior Corporate Partnerships Manager, you will collaborate across teams to deepen relationships, identify cross-selling opportunities, and represent the organisations work to key audiences.

About You

We have proven experience managing business partnerships in a not-for-profit/charity or B2B setting, you will also have experience in delivering and managing B2B events, from roundtables to trade show stands. 

You will have a strong ability to create and deliver engaging pitches and proposals to corporate audiences and be skilled at using CRM systems, ideally Salesforce, for partnership and event management

In return…

Come and work for a professional, talented, and friendly team, always striving to learn and grow. You will experience a great learning environment, with training and development opportunities, as well as a flexible approach to work. You will receive a generous holiday allowance, pension contributions and other benefits such as enhanced pension provision, maternity/paternity/adoption/shared parental leave and pay and other perks through Perkbox.

About the Organisation

This successful social enterprise amplifies the impact charities, business and individuals can bring to make a better world. This is done by bringing charities together with business and business experts who can tackle the pressing issues charities are facing. It manages the relationship between business and charities to maximise the impact they bring and increases the impact of individuals by bringing them new experiences, perspectives and learning.  It increases the impact of organisations by exposing their talent to new situations and challenges. It increases the impact of charities by giving them the expertise and resources they need. 

Applicants must have the right to work in the UK. We are particularly interested in candidates from underrepresented backgrounds.

You may also have experience in areas such as Partnerships, Partnerships Executive, Partnerships Officer, Corporate Partnerships Officer, Corporate Partnerships Manage, Partnerships Manager, Events Officer, Events Manager, Events Assistant, Business Development, Business Development Officer, Business Development Executive, Business Development Lead, Account Manager, Account Executive, Account Lead.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Individual Giving Manager
Fire Fighters Charity
£50,000 (full-time, permanent - open to flexible working requests)
Home-based with 1 day per month in Basingstoke head office

The Talent Set is delighted to be partnering with the Fire Fighters Charity in their search for an Individual Giving Manager. Every day, fire fighters around the country go to work not knowing what they will face that day, or the physical and emotional trauma they may experience. The Fire Fighters Charity exists to offer personalised, specialist support to the UK’s extensive fire and rescue services community, focusing on health and wellbeing services to ensure they can live healthier and happier lives.

This is an incredible opportunity to join the Fire Fighters Charity at a time of growth and transformation. With a passionate new leadership team, including Chief Executive Sherine Wheeler and Director of Fundraising Ellie Rocks, the charity is primed for an exciting new chapter. Both Sherine and Ellie are visionary leaders who see vast potential for the future development of the Fire Fighters Charity and its fundraising activities, particularly in growing the individual giving programme. We are looking for a creative and ambitious team leader who is keen to innovate and drive income growth while fostering deep, long-lasting connections with individual supporters.

The charity places a strong emphasis on delivering health and wellbeing services to the firefighting community. This creates a wealth of untapped opportunities that this role will be key in unlocking. Through innovative digital technologies, community-based initiatives, health and wellbeing content, and close partnerships with fire services and complementary organisations, they are poised to become the leading nationwide provider of health and wellbeing support for the fire service community.

This role is integral to continuing the momentum in growing and evolving the individual giving programme, capitalising on recent investments, and ensuring the charity builds lasting impact in the years to come.

The Role:

• Lead on the development and implementation of the Individual Giving strategy and programme to retain, acquire and develop donors 
• Manage income and expenditure budgets including phasing, reforecasting and contingency planning 
• Take a 'digital first' approach to donor acquisition to deliver long term sustainable income growth 
• Develop new products for individual giving, regular giving and lottery recruitment 
• Manage and support a team of two Individual Giving Officers
• Work closely with internal colleagues across fundraising and marketing, and manage external suppliers to deliver campaigns

About You:

• Solid experience in an individual giving fundraising role in the charity sector with understanding of wide range of direct marketing activities including digital, direct mail, telemarketing, face to face, inserts and door drops 
• Experience working for a national charity is desirable 
• Proactive, creative and ambitious 
• Demonstrate effective relationship-management skills and ability to deliver engaging content for donors 
• Ability to work across multiple tasks, be detail-orientated and prioritise workload effectively
• Experience supporting, developing and motivating direct reports 

Closing Date: Friday 17th January for CV and cover letter
Interviews: 1st stage WC 27th January, 2nd stage WC 3rd February

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Development Manager - Major Gifts (Hybrid)
£44,154 per annum | Fixed-Term Contract (6 months) | Kingston upon Thames

Are you ready to create an impact and secure transformative gifts that will shape the future of education for our students? Kingston University is seeking a Development Manager - Major Gifts to build meaningful relationships and support our mission to deliver outstanding student experiences.

What You'll Do

As Development Manager - Major Gifts, you will:

• Manage a targeted portfolio of high-net-worth individuals, corporates, and trusts, securing four-figure and higher donations.
• Build meaningful relationships with donors to support Kingston University's ambitious growth strategy.
• Work cooperatively across teams to align fundraising efforts with the University's goals.
• Deliver against income targets and foster long-term donor engagement.
• Contribute to the continued success of the Development, Alumni Relations, and Engagement (DARE) team.

Why Choose Us?

• Generous Benefits: Enjoy 35 days' annual leave (full-time employee), a comprehensive pension scheme, season ticket loans, and access to discounted courses and LinkedIn Learning.
• Flexible Working: Benefit from a hybrid working model with 2-3 days on campus per week and flexible scheduling to accommodate your needs.
• Career Development: Be part of a supportive team that values growth and learning, with opportunities to develop your fundraising expertise further.
• Meaningful Impact: Join an organisation where your work directly contributes to delivering exceptional education and student outcomes.

What Makes This Role Unique?

• Ambitious Vision: Kingston University recently received a triple TEF Gold rating, recognising its outstanding teaching and student experience. Your work will support our efforts to maintain and expand this excellence.
• Exciting Opportunities: As part of a team embarking on a three-year growth strategy, you'll help shape transformative giving initiatives.
• Cooperative Culture: Work within the DARE team, where collaboration and a shared sense of purpose are integral to success.

Your Skills and Experience

We're looking for someone who:

• Has experience securing four-figure and higher donations, ideally within higher education or a related sector.
• Possesses outstanding relationship management and communication skills.
• Thrives in a pioneering and creative environment, taking initiative to meet ambitious goals.
• Is driven to grow a portfolio of donors while delivering exceptional stewardship.
• Has a flexible approach, ready to work beyond standard hours when needed.

About Kingston University

For over 125 years, Kingston University has been a beacon of education excellence. Our ambitious Town House Strategy focuses on embedding future-ready skills into our curriculum, driving research innovation, and fostering partnerships. At the heart of this mission is the DARE team, whose work ensures Kingston's continued success and positive impact on students, alumni, and the community.

Ready to Join Us?

Apply by Sunday, 2 February 2025 (11:59 PM).
Interviews will be held in person on Tuesday, 18 February 2025, including a short presentation showcasing your fundraising skills.

Start your journey with us and make a real difference to the future of education. Together, we'll transform lives through the power of philanthropy.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Closing Date: 22 January 2025

Ref 6907

When you join Save the Children as a Store Manager in Peebles, you will have the amazing opportunity to channel your passion for sustainable retail across a team that is driven to bring the wonders of charity shops back to our high-street.  You will also deliver lasting results for millions of children, including those hardest to reach. That's why we are seeking passionate people like you to get us there.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard.

 About the Role

Located in Peebles, Scottish Borders, this is a busy shop in a brilliant location, with a vibrant community!  As Store Manager, you'll be leading the volunteer team, as well as focusing on further recruitment to grow our volunteer team and building strong connections within the local community to ensure the shop's continued success.

 About You

You will be someone with exceptional people skills, a leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.

You'll bring:

• Proven experience leading and motivating teams (managing volunteers, or a retail team would be an advantage but not essential)
• A can-do attitude and ability to approach challenges in a positive way, knowing when to reach out for support and guidance where you need it
• A good understanding of what good looks like in a busy and successful community shop.

Previous charity retail or retail experience would be beneficial, but not essential. If you have transferable leadership skills or experience managing teams in other settings and are looking for a new challenge, we'd love to hear from you!

Ways of Working: This role will be based on-site in the Peebles shop. We're looking for someone able to work 5 days (35 hours) per week to include some weekend working.

Our benefits package is extensive and generous, including:

• Competitive Pay – Our transparent pay policy ensures fair and equitable compensation. There is also opportunity to influence pay through performance.
• Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.
• Pension & Life Assurance – Secure your future with excellent contributions.
• Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.
• Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.
• Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.
• Additional benefits include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Prospectus is delighted to be supporting our client to recruit for a Development Manager (Trusts and Foundations). The organisation is the centrepiece of Maritime Greenwich, a UNESCO World Heritage Site with a long and celebrated 600-year history. Their magnificent Baroque buildings and grounds are open to the public and are one of London’s most popular visitor attractions, welcoming over 700,000 visitors every year.

Via award-winning learning programme, volunteering initiatives and a wealth of events, the charity holds a central place within the local community and provides opportunities for diverse audiences to share its significance. The support received from supporters and visitors is invaluable and ensures that this national treasure remains in the best possible condition for the enjoyment of all.

The organisation is reviewing applications on a rolling basis so please do apply now and we will be in touch!

This is a permanent role paying a salary of £38,000 to £43,000 per annum. Our client is considering both full-time and part-time candidates. This role is based in their offices in Greenwich, London.

The postholder will be responsible for driving the growth of Trusts and Foundations income especially at the five- and six-figure level, with a particular view to supporting unrestricted income and major projects in the organisation’s pipeline. You will work closely with the Head of Development to define funding opportunities and articulate a bespoke case for support, according to funder requirements and the strategic priorities of the organisation.

They are looking for someone with significant experience of trusts and foundations fundraising with a track record of making successful applications to funders, including writing engaging bids using clear and appropriate language, and face to face presentations. You will be a determined and results-focused individual, with a track record of achieving targets.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.
       
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

· To be responsible for the recruitment and retention of Doorstep Library volunteers for home and online reading projects, ensuring they are fully trained and vetted and able to deliver our reading projects in accordance with our policies

· To devise and deliver a volunteer recruitment and retention strategy to ensure Doorstep Library has sufficient volunteers to deliver it targets

· To actively manage and develop the volunteer journey to ensure that our volunteers’ time is maximised and that they have a fulfilling and rewarding volunteer experience

· To line manage the Volunteer Coordinator and matrix manage the Volunteer Support Officer

ABOUT THE ROLE

We are looking for an experienced and dynamic volunteer manager with the skills, confidence and ability to build, maintain and report upon a diverse and committed volunteer cohort to deliver our home and online reading sessions. You will be a passionate advocate for children’s literacy and a creative thinker, able to spot and develop opportunities for engagement in local communities and with corporate partners.

An excellent communicator verbally and in writing, you will be able to tell the Doorstep Library story to a wide variety of audiences and promote the benefits of volunteering with us. You will build upon existing work to create and deliver a volunteer recruitment strategy that meets our requirements and enables us to deliver our targets and grow our services.

In return, we offer a varied role in a small friendly team, with an exciting blend of strategy and delivery which you can shape and make your own; a flexible approach; and training and development opportunities.

MAIN RESPONSIBILITIES & DUTIES

STRATEGIC

· Work under the guidance of the Head of Delivery & Engagement to design, implement and be responsible for the Volunteering Strategy - to recruit, train and retain enough volunteers to meet our delivery targets and grow our services

· Collaborate with the Service Delivery Manager and the Marketing & Communications Manager to identify delivery gaps across boroughs and create targeted recruitment campaigns

· Work with the Fundraising team to develop and manage corporate volunteering from/with income partnerships

· Research and reach out to community events/groups to raise awareness about Doorstep Library in the areas we operate in

· Manage the Volunteer Committee – coordinating and enlisting volunteer involvement as required, delivering outcomes

· Have overall responsibility for the evaluation and development of training and guidance resources for volunteers

· Diversify the volunteer offer and establish/develop supporting partnerships with schools and corporates

· Provide quarterly volunteering reports for SMT, the CEO and the Board of Trustees

· Keep abreast of current developments in the volunteering sector, ensuring our volunteering offer is up to date

· Lead on the development and systematic review of volunteer related policies, processes and procedures.

· Where requested by the Senior Management Team, contribute to the review of wider Doorstep Library policies, processes and procedures.

· Adhere to Doorstep Library policies, processes and procedures in all aspects of volunteer management

DELIVERY

 (with the support of the Volunteer Coordinator and Volunteer Support Officer)

· Manage the successful and timely completion of the volunteer onboarding process, including- interviews, DBS checks, references and liaising effectively with the delivery team on volunteer trials and appropriate placement across our projects

· Create, deliver and systematically review volunteer training (initial and refresher) ensuring content is up to date and all volunteers are fully trained in delivery and safeguarding in line with Doorstep Library’s policies

· Develop and manage the stewardship of volunteers on an ongoing basis and retain comprehensive oversight of all volunteers throughout their volunteering journey

· Curate, with the Marketing & Communications Manager, regular content and communications about our volunteering offer (i.e. case studies, blogs, newsletters etc.)

· Oversee the functionality of the relevant parts of the Volunteer Database (managed by an external company) suggesting improvements/developments where necessary

·  Ensure the database is kept up to date with required information about all volunteers

· Work with the Marketing & Communications Manager to ensure our website volunteering pages and ‘Volunteers’ Area’ are up to date with relevant content

· Collaborate effectively with the Service Delivery Manager to ensure project volunteering needs are met

· Ensure effective communication with the Service Delivery Team on volunteer issues

HR AND LINE MANAGEMENT

· Direct Line Management responsibility for the Volunteer Coordinator (full time) and matrix managed responsibility of an existing member of staff (Volunteer Support Officer) working one day a week with the volunteer team

PERSON SPECIFICATION

Essential Criteria

Demonstrable experience of recruiting and managing volunteers

Excellent communication skills with the ability to communicate effectively in writing and in person on a variety of platforms and to a wide range of audiences

Strong presenting skills, able to tailor talks/presentations to different groups of different sizes and backgrounds

Demonstrable experience of building and stewarding relationships/partnerships

Able to manage and interpret large amounts of (largely numerical) data

Able to produce clear written reports

Effective and willing collaborator, able to work with other colleagues in other teams to achieve shared objectives

Able to manage own time and well-being effectively, ensuring targets/objectives are met while work/life balance is effective

Ability to see the bigger picture and translate thoughts and ideas into strategic plans

Ability to think laterally and creatively to recruit volunteers in a competitive volunteering landscape

Line management experience

Desirable Criteria

Familiarity with databases, analysing data and running reports

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work. 

Location: 267 Portobello Road, London, W11 1LR

Hours: 40, five days over a seven-day rota

About the role

We are recruiting for an Assistant Shop Manager to join a busy and creative team in Portobello Road. Portobello Road is one of our newest shops to open and will have an amazing range of high street and streetwear donations; processing, pricing and displaying a large volume of stock will be a big part of this role. The team will also develop a vibrant events programme, of craft workshops, art exhibitions, fashion collabs and more! We also work closely with local artists and universities. We’d love you to bring your own ideas, along with your experience of fashion, retail, and current trends, to this role. You will have opportunities to build your own skills and career progression through training and development – many of our shop managers were promoted internally.

You will join an exciting team and collaborate to build a group of volunteers from all walks of life, raising money to fund Crisis’ work ending homelessness. We are bold with a culture of continuous review and improvement, where we try new things, take risks, and sometimes fail. There will be numerous opportunities to improve our team’s effectiveness. Your voice will count!

We also work closely with local artists and universities. We’d love you to bring your own ideas, along with your experience of fashion, retail and current trends, to this role. You will have opportunities to build your own skills and career progression through training and development – many of our shop managers were promoted internally. Ensuring our recruitment practices are as equitable as possible is our number one priority so we are looking for someone who advocates for others and challenges injustice.

You will be primarily based in the Portobello Road shop, but you may be required to travel to other shops within London 1 & 2 on a short-term basis.

About you

To be successful in this role you will have retail experience at a supervisory level alongside a genuine interest in charity retail. You will be keen to build your people management skills including working with Crisis members. We are particularly interested in meeting candidates with an interest or background in visual merchandising, although this is not essential. You will be committed to Crisis’s values and mission to end homelessness. 

You may have experience in: assistant shop manager, assistant store manager, shop supervisor, store supervisor, charity shop manager, retail manager, charity retail 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm 
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 2 February 2025 at 23:59

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success.  We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

Homeless Health Link Manager (Full-Time, Fixed-term to March 2026)
Twickenham, Greater London
37.5 Hours per week

About Us

We are SPEAR, a charity dedicated to helping homeless people in South and West London find secure accommodation and work towards a positive future. For 30 years, we’ve worked tirelessly to support homeless people to recover from their personal issues and break down the barriers that they face. We recognise that homelessness is much more than just a housing issue, so we provide a range of accommodation and support services to help people reach their full potential.

We’re now looking for a Homeless Health Link Manager to join our team on a full-time, fixed-term contract to March 2026.

The Benefits

– Salary of £39,287 per annum
– 34 days’ holiday (inclusive of bank holidays) increasing with length of service
– Pension scheme
– Access to a free Employee Assistance Programme
– A range of benefits including cycle to work scheme and staff wellbeing sessions
– Refer a friend bonus scheme

This is a superb opportunity for an individual with drive, focus and a desire to work with our outstanding charity to help us to combat homelessness.

You’ll discover a passionate, supportive environment where the entire team is working toward the same goals and is dedicated to making positive change and producing great results.

The Role

This role will be responsible for delivering high-quality services offered by the Homeless Health Link Service, focusing on engaging homeless clients, including rough sleepers, in a range of primary care, mental health, and substance misuse services. This post is required to undertake high-quality case work and assessments of individuals with complex needs, including challenging mental and physical health needs.

The role will be responsible for processing referrals into the service from a range of sources across the boroughs and act as an entry point into the service and work closely and proactively with local authorities, statutory and non statutory Health and housing services to improve pathways for homeless clients accessing physical and mental health services.

This role will be responsible for the strategic promotion of the services across the boroughs, engaging with a range of supported housing and homelessness service providers to source referrals into the services. The role will also be responsible for the liaison and communication of case management across any providers engaged with the service.

This service is for single homeless people who have slept rough or at risk of sleeping rough across SPEAR’s boroughs of operation.

This is an exciting and challenging position, which will be pivotal in growing the acquisition programme as part of our 5-year strategy. Managing the A&W team and collaborating with others across the Fundraising and Communications Directorate, you'll help to optimise acquisition activity as we scale up investment in this area. This is an opportunity for someone to help make a real difference to a varied programme using a test and learn approach. 

The Supporter Acquisition Manager (SAM) leads a team of two Senior Officers to grow our new supporters through delivery of annual testing plans across all acquisition products and channels. The SAM is responsible for the largest budget within the FundComm department. They play an instrumental role in shaping and delivering the 5 year growth strategy and are key to making it a success. A focus of the role to support this growth involves managing cross-team projects - inline with Brooke’s project management framework - to design, test and roll out new creatives and products that attract and retain higher volumes of new supporters. This will include our regular giving product, as well as introducing a brand new prize led product such as raffle or lottery. 

Criteria 

We’re looking for a strong and collaborative project manager with good all-round experience of channel marketing for acquisition. Experience in delivering DRTV and digital are essential and experience developing RG or prize-led products is desirable. 

You will need to be confident setting and managing budgets and KPIs and able to accurately forecast and report against large budgets across multiple products and channels. This includes using a data-led approach towards strategic annual planning, budgets and operational plans for your area, with your team’s input. You will know how to operationalise and optimise these plans through a test and learn approach and help champion and embed a testing culture across wider teams as well. You’ll also be an organised individual with excellent communication and analytical skills, who enjoys working across teams to deliver best in class products and integrated appeals. You will use your knowledge of the supporter engagement funnel to drive growth through integrated campaigns, working closely with Brand MarComms team to ensure awareness activity, targeting and organic channels all align to support acquisition objectives.

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke. 

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you. 

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible. 

Closing date: 19th January 2025 (this role may close early depending on the response)