Community Fundraising Manager Jobs in Greater London
This is an exciting opportunity for a highly motivated, dynamic and commercially minded individual to join the Senior Management Team of one of the UK’s leading public art galleries. Working alongside the Director and Board of Trustees, the Director of Finance oversees the strategic, business and financial management of the organisation. The successful candidate will be a qualified Accountant with a proven track record of operating at a senior level and with the ability to offer insight and challenge for future development whilst ensuring the financial sustainability and growth of Whitechapel Gallery.
The Director of Finance is responsible for the efficient and effective leadership and management of the Gallery’s finance, governance and commercial activities. With scrupulously high standards, they will drive the quality and transparency of financial management and reporting, ensuring robust financial controls and the smooth running and management of the Gallery’s finances. A key member of the senior leadership team, the Director of Finance contributes to shaping and implementing the Gallery’s strategic development.
Candidates will be able to demonstrate a proven ability in leadership and financial control within a complex organisation, managing people and limited resources effectively, delivering results, thinking strategically and inspiring and motivating others. They will need to demonstrate a high degree of energy and agility, with the ability to build highly effective, collaborative working relationships at all levels of the organisation. The new Director of Finance will demonstrate a high level of financial and business acumen and strategic insight and will possess strong analytical and project management skills.
With experience at Board level, they must be comfortable with presenting to Boards and with the ability to develop strategy and present business plans.
Previous experience of the gallery and museum sector would be desirable but is not essential, and applications are welcomed from candidates with commercial, charitable and private sector backgrounds. Candidates must be able to demonstrate empathy with the mission and vision of Whitechapel Gallery and act with a high degree of personal integrity in a diverse cultural environment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Experienced Associate Independent Investigating Officers (IOs) for Stage 2 Complaints (This role sits within our Independent Person for Complaints (IPC) service)
Contract: Associate
Hours: Variable, according to demand for services/caseload and role in investigation
Salary: £25.25 per hour (50% professional rate for travel plus expenses)
Location: Associate Independent Investigating Officers for Complaints primarily work from home. Some travel may be required as part of an investigation – location will vary according to the referral received from the Local Authority. Cases will be allocated to Associate IOs living locally to the referring authority, wherever possible.
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity, founded by Thomas Coram in London, helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About the Role
We are seeking additional experienced Associate Independent Investigating Officers (IO) for Complaints, to increase our capacity to respond to referrals from Local Authorities to provide an independent element to the formal Stage 2 investigations under the Children Act 1989.
The IO will lead investigations, and will give the complainant (who may be a child, young person or adult) the opportunity to express their view, ensure the child or young person’s rights and best interests are at the centre of the investigation and that the investigation/review process is open and transparent. They write a report on the investigation/review, which is submitted to the referring agency.
The Job Description document sets out the expectations for an Associate Independent Person for Complaints (IPC) who is approved by Coram Voice. IPCs are independent, freelance and responsible for their own work. Nevertheless, IPCs are accountable to the organisation for their professional standards and are expected to comply with Coram Voice Code of Ethics and Practice Guidelines.
Please Note: the nature of associate work means that we cannot guarantee a regular amount of work, and complaints will be allocated dependent on the associate’s availability, location and the needs and demands of the individual case. Investigation work takes place Monday to Friday within working hours. This position is not suitable for applicants who already work or have commitments more than two days within the working week.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: Please note this is a rolling recruitment campaign
Interview Date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.
You will be working within our Housing team to deliver an effective resettlement service for young people. You should be experienced in in working with young people within a housing setting and have the ability to demonstrate transferable knowledge and skills in relation to homelessness and move-on pathways.
Key details
- Contract type and hours: 12 month fixed term contract. Full-time - 35 hours per week, Monday-Friday.
- Salary: The starting salary for the role is £31,200. The salary scale is £31,200 to £34,736 pro rata.
- Location: Based at New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR but travel to different sites across London on a regular basis will be required.
- Application deadline: 9am, Friday 4 October 2024
Key objectives:
- To deliver an effective transition and resettlement service to young people accessing New Horizon Youth Centre, carrying out thorough needs assessments and support plans, and enabling young people to transition successfully from homelessness to independence.
- Establishing and sourcing an innovative programme of support that responds to clients’ accommodation, employment, educational, communication, independent living skills and move-on needs in order to break the cycle of homelessness.
- To maintain and build an effective and innovative network of relationships with relevant external stakeholders, partners, accommodation providers and internal specialists.
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Reporting to: Service Manager and Head of Services (Housing)
Main tasks and responsibilities
Young people's services
Delivering a resettlement service to young people with multiple needs. This will include:
- Working to ensure young people receive a high-quality service from the point of registration to the move-on. Taking a hands-on approach to dealing with complex or difficult cases and ensuring the quality of support plans to create opportunities to promote independence.
- Managing a caseload of internally referred clients with additional needs as they transition out of homelessness, ensuring that the necessary support structures are in place to facilitate successful tenancy sustainment.
- Carrying out thorough needs assessments and putting in place support plans with young people accessing the resettlement programme.
- Providing expert advice and guidance on Accommodation, Welfare Benefits, Housing Benefit and Tenancy rights, Legal Services, and Employment, Education & Training. Monitoring and evaluating young people’s progress.
- Building and maintaining effective partnerships with accommodation providers and external stakeholders, in addition to cultivating and strengthening existing relationships.
- Referring young people to other internal New Horizon Youth Centre teams in order to support their progression, including Health and Jobs, Education and Training.
- Providing advocacy and referring young people to a wide range of specialist external services including around advocacy, substance misuse, mental health, immigration, counselling, financial/debt advice, and legal services.
- Attending regular briefings, team meetings, reflective practice and clinical supervision, both with NHYC and project partners. Ensuring that Health and Safety or safeguarding issues are addressed at all times.
Sharing best practice -
To proactively share best practice with internal and external stakeholders in order to maximise the impact of the work of NHYC. This will include:
- Identifying and acting to maximise NHYC’s profile by seeking out and responding to opportunities with specialists and agencies who might offer resources, funding, or individual services relevant to client needs.
- Promoting and representing NHYC at relevant forums, meetings and events.
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Information management
To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:
- Recording all contacts with clients appropriately and maintaining all relevant files and recording systems.
- Producing written reports in a variety of formats to meet the requirements of NHYC, external service providers and funders, e.g., project reviews and assessment reports.
- Inputting and extracting information from client monitoring systems and other accounting and database systems. Utilising other relevant software for the production of reports.
- Being self-servicing in day-to-day administration, and following team and NHYC’s administrative procedures.
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Reviewing personal and professional development needs
To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:
- Reviewing and evaluating own performance to identify strengths and areas for development. Identifying own learning/development needs and opportunities.
- Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection and practice.
- Taking a proactive approach to supervision including regular line management supervision, team meetings, team reflective practice and clinical supervision.
Other -
To contribute positively and constructively to the development of the team, the service and the centre. This will include:
- Covering for other members of the team where necessary.
- Following NHYC’s policies, procedures and performance expectations in all functions of the post.
- Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Manager, Head of Services, Director of Operations or CEO.
Application deadline
9am, Friday 4 October
The client requests no contact from agencies or media sales.
Salary: £34,085 per annum (plus £5,023.71 London Weighting if applicable)
Location: Old Street, London or hybrid
Contract: Permanent
Hours 37.5 per week
Closing date: Tuesday 8th October at 11:30pm
Do you want to use your social media expertise to engage audiences across a range of social media channels? Are you passionate about delivering high quality content to tackle the housing emergency?
Then join Shelter as a Social Media Officer and help champion Shelter’s brand in the fight for home.
About the role
This is an amazing opportunity to share ownership of the content on all Shelter’s branded social media. Whether it’s providing social media planning, delivery or guidance, we’ll look to you to create eye-catching content that delivers Shelter’s message to a range of audiences.
Representing the team to project groups, you’ll advise on best practice, and gain insight through analytics to ensure that our content remains relevant, engaging, authentic and accessible.
Creative and responsive, we’ll rely on you to maintain Shelter’s social media presence with day-to-day and reactive content, as well as support the moderation of our social media community, and liaise with key internal and external stakeholders on the issues that matter.
About you
Confident managing social media channels, you can effectively engage with key audiences to maintain a user-centred presence and champion the brand.
You’re comfortable managing competing priorities and are proactive in your approach. An excellent communicator, you’re as comfortable communicating your findings to stakeholders as you are representing the Social Media Team across Shelter’s directorates.
Above all, you are passionate about using your creativity to bring an end to the housing crisis.
Benefits
We offer a wide range of benefits, including 30 days annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
About the team
The Social Media Team is part of the Comms and Content sub-directorate and works closely with numerous teams across Shelter to manage organic social media output across comms, fundraising, retail and services.
Using evidence-based data and audience insight to shape our message, we create engaging and authentic content to engage as wide an audience as possible in our fight for home.
About Shelter
A home is a fundamental human need. Yet millions of people across the country struggle daily with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, and across society, and leading the way to a safe home. We need ambitious, motivated individuals who are passionate about our cause to join us at this exciting time.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our decisions, we take pride in being inclusive, fair, equitable and transparent.
We are committed to combatting racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV, and responses to points 1-4 of the ‘Person specification’ section of the job description of no more than 350 words each.
Please provide specific examples following the STAR format to ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Legal Advisor (Commissioner Contracts/Housing)
Commercial Contracts Lawyer (for Commissioner contracts and housing agreements in the social care sector)
We have an exciting full-time, permanent opportunity for a Senior Legal Advisor to join our Legal Services Team. A small, dedicated team of Lawyers central to the work of a national charity across England, Wales and Northern Ireland. They work closely with the Teams and Directorates across the organisation to ensure that they operate safely and securely, and providing advice on complex issues.
The charity offers flexibility about where the role is undertaken. For this role, a presence in Peterborough is preferable where possible, but the individual would be required to attend team meetings in the Peterborough office once a month. Occasionally, it will be necessary to travel nationwide.
The Senior Legal Advisor will provide high quality commercial contract drafting; advice and assistance to support the Personal Support (PS) Service Teams with the tendering and contracting process; working with different Commissioning Authorities of Social Care Services; and with the provision of suitable housing agreements
The Senior Legal Advisor will be required to review the tenders and contract terms in relation to the majority of PS contracts , some of which are multi million pound framework agreements, and put in place Direct Funding Contracts. In relation to Housing arrangements, the candidate will review and advise on Service Level Agreements (SLAs) and Housing Management Agreements (HMAs) with Housing Associations and other Housing Providers.
Qualifications required:
For this role you would need to be a Solicitor or Barrister qualified to practise in England (or comparable jurisdiction) preferably holding a practising certificate. Previous in-house experience would be viewed positively.
Essential key skills, experience & abilities required for this role:
· 5+ years PQE and experience in commercial contract law,
· Excellent drafting and negotiation skills
· Solid awareness of GDPR provisions
· Experience and good technical expertise with Commissioner contracts and in a similar role would be beneficial
· Experience and good technical expertise with social housing provider agreements (SLAs and HMAs) would be beneficial
· Analytical thinker and problem-solving skills.
· Confident and effective communicator across all levels and understand how to share insights with stakeholders.
· Excellent time management and communication skills and strong collaborator
· Dynamic self-starter with a sound ability to manage your own
· Commercially pragmatic, able to succinctly evaluate complex issues and deliver clear, focused advice
If this role sounds like the move that you were looking for then please provide an up to date CV that demonstrates all your skills and experiences relevant for this role and tell us why you want to join the team.
The charity are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles. To find out more about the scheme please visit the direct gov website.
The charity are an equitable, diverse and inclusive organisation and particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
An initial ‘informal conversation’ call for those shortlisted will take place with the hiring manager on the 9th October. First stage interviews are being held Via TEAMS on 16th October.
*We are also advertising for a Senior Legal Advisor to cover Procurement and Fundraising. If you would like to be considered for that also, please complete another application on the vacancy.*
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
· 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
· Service related sick pay when 6 month probation is completed
· Eligibility to join the Pension Plan where the organisation matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months.
· Membership of the Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
· Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
· Interest free season ticket loans
· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more
· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
· Free access to round the clock employee assistance program for advice and support
· Quarterly award scheme and recognition at every 5 years through the YouRock program
· Access to award winning training and development
*T&C's apply based on contract
About the organisation
The charity works in partnership with people with a learning disability, and all services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. This charity can give you that. You will have opportunities to develop as a person, colleague, leader and activist. They want to make you feel inspired to reach your potential.
Their work includes;
· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
· providing advice through our help lines and web sites
· campaigning for the changes that people with a learning disability want
Background
Chance to Shine is an independent children’s charity. We change young people’s lives through cricket giving them the opportunity to play, learn and develop through the sport. We keep them physically active, teach them vital skills like teamwork, communication and leadership. And above all, they have fun.
Since 2005 our Chance to Shine Schools programme has helped reverse the decline of cricket in state schools with millions of boys and girls in over 13,000 state schools playing and learning through cricket. Chance to Shine Street supports young people in under-served communities to access and benefit from cricket in a free, inclusive, fun and fast-paced tape ball environment.
Purpose of the Role
A key part of Chance to Shine’s Communications department, this role will have help to drive awareness of the charity – communicating our mission, vision and messages to key audiences.
Principal Responsibilities
The Communications Officer will support include the following areas:
- To offer support on a range of diverse projects and events to increase the profile and awareness of Chance to Shine
- To help with the planning, execution and analysis of communications and marketing campaigns throughout the year
- To help manage the Chance to Shine brand internally and externally – including both written and visual brand guidelines
- Supporting the Director of Communications and Digital and the Fundraising team with the activation of corporate and funding partners
- Assisting with media liaison and monitoring including but not limited to:
Ø Managing the media contacts database
Ø Monitoring and organising media coverage
Ø Pitching stories to local print, online and broadcast media
Ø Managing relationships with designated media outlets
- To lead the charity’s application process for internal and external awards
- To help develop the Chance to Shine ambassador scheme; maintaining relationships and organising visits
- Supporting the Director of Communications and Digital in the production of key publications and documentation
- Support public affairs activities, including drafting letters, preparing lobbying documents, sharing information, and raising awareness of the charity
- To drive content and media activations with key partners such as the England and Wales Cricket Board and the Chance to Shine delivery network
- To help carry out any other tasks as required
Key relationships
The job holder will liaise with:
· Chief Executive and the CTS senior management team
· The Chance to Shine delivery network
· National and regional media
· MPs and government
· Ambassadors and player agents
· Agencies and contractors
· Operations, Fundraising, Finance & Resources and Impact & Evaluation teams
Skills, knowledge & personal competencies
The job holder should be able to demonstrate the following:
- Excellent written and verbal communication skills
- Excellent IT skills: knowledge and experience of using MS Office Excel, Word and Outlook
- Able to plan and prioritise and work under pressure
- Able to work on own initiative-confident/self-starter/finisher
- An effective and enthusiastic team player
- Willingness to learn with a can do attitude
Experience & qualifications
Essential:
· Track record of working across multiple projects, campaigns or media activations simultaneously
· Experience with developing and executing marketing calendars
· Experience of pitching stories to local and national media outlets
· Familiarity with media monitoring tools
· Familiarity with campaign analysis tools
· Strong writing, editing, and proofreading skills
Desirable:
- Experience in managing relationships with ambassadors or high-profile individuals
· Knowledge of Westminster and Parliament processes
· Experience in using graphic design tools
· Full and clean UK driver’s license
Benefits
· 25 days annual leave pro rata (with additional non-contractual time at Christmas when the office is closed)
· 8% non-contributory employer pension
· Private medical healthcare
· Employee health cash-back plan
· Long-term sickness insurance
· Life assurance - four times your annual basic salary
· Season ticket loan scheme
· Flexible working
· Enhanced maternity/paternity pay
· Generous sick pay
· Volunteering 2 days per year
· OpenBlend - an innovative coaching and performance management tool
· WeCare - 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance
· Cycle 2 Work Scheme
The client requests no contact from agencies or media sales.
BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
Background/IRC Summary:
The International Rescue Committee (IRC) helps people affected by humanitarian crises to survive, recover and rebuild their lives. We deliver lasting impact by providing health care, helping children learn, and empowering individuals and communities to become self-reliant, always with a focus on the outstanding needs of women and girls. Founded in 1933 at the call of Albert Einstein, we now work in over 40 crisis- affected countries as well as communities throughout Europe and the Americas.
Marketing & Mobilization (M&M), a part of External Relations (ER), is a dynamic team, tasked with overseeing and implementing communications and marketing, building the IRC’s global profile and brand, growing private revenue from deeper donor engagement and partnerships, and influencing our target audiences. In alignment with our Strategy100 commitments, M&M has launched bold multi-year campaigns that raise funding, profile and influence and will improve our share of voice and resonance in key geographies and globally.
The Content and Creative team, a part of M&M, consists of award-winning creative specialists and idea partners, developing powerful communications and experiences to engage audiences and deliver on ER ambitions and objectives. Using creative mediums such as visual design, video, stunts, events, and storytelling, they tap into the expertise and talents of colleagues across the organization.
Job Overview
The Video Editor will be responsible for post-production edits of video deliverables. The candidate must be a visual storyteller, capable of delivering compelling and engaging stories about the IRC’s response to emergencies and crises and the people who are impacted.
This position reports to the Associate Director of Content, collaborating with the Sr. Video Editor, video editor, freelance editors, and producers on editing and delivering video products that will be used for major integrated priorities and campaigns for all marketing efforts and audience segments.
Major Responsibilities
● Deliver finished video for various platforms and distribution needs, which includes editing together raw footage and audio, photo stills, graphics, adapting archival video, and versioning
● Collaborate with Content team, Creative & Content Studio, and stakeholders on creative idea pitches, and deliver on creative briefs
● Source broll for video projects, campaigns, external vendors and partners via internal library and paid footage
● Onboard vendors/freelancers/agencies
● Searching for stock music tracks based on references or direction
● Color correct footage
● Time manage assigned tasks
● Maintain and add to roster of vendor talent, including videographers, editors, sound engineers, graphic artists, narrators, translators, transcription services, musicians, colorists, coordinating with the content team
● Supports in storage and organization of all video content, backups, and gear updates/repairs/rentals meet, as well as procurement of new equipment meet standards, in collaboration with the Video Producer and Multimedia Producer
● Ensure videos meet brand guidelines
Job Requirements:
● Portfolio of work, including short-form social media videos, long-form documentary style, commercials, and/or fundraising appeals, etc.
● Use a variety of technical skills and software to complete production, including Final Cut Pro Adobe Premiere, and After Effects
● Experience in sound design, color correction/grading, video quality enhancement, and/or graphics/animation
● A problem solver who’s able to navigate complexity and ambiguity to get to the heart of and cultivate a great story
● Experience supporting projects and collaborating with multiple internal and external partners.
● Ability to take direction and work independently to bring the vision and story to life
● Ability to balance multiple projects on deadlines
● Strong attention to detail while balancing multiple projects simultaneously
● Proficient in non-fiction writing/journalism
● Excellent interpersonal skills
________________________________________
Candidates must have the right to work in the UK.
The application deadline is 2nd of October 2024.
IRC UK strives to be an equal opportunities employer. IRC UK is committed to equality of opportunity and to non-discrimination for all job applicants and employees, and we seek to ensure we achieve diversity in our workforce regardless of gender, race, religious beliefs, nationality, ethnic/national origin, sexual orientation, age, marital status or disability.
IRC UK welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK.
IRC UK will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role. Please contact us if you may need such adjustments.
At Refuge, our staff are providing lifesaving services every day. The People & Culture team play an essential role in the recruitment and retention of the staff that deliver this vital work and of other colleagues who contribute to our success as an organisation.
As a People Business Partner you will be responsible for providing high quality services on the behalf of the People & Culture (P&C) team to ensure the smooth coordination and implementation of employee relations and recruitment activity. You will deliver a responsive range of effective, compliant and customer focused people services that contribute to an inclusive culture, enabling colleagues to sustain high levels of performance and helps Refuge to achieve its Strategic Objectives, and be a great place to work.
So, it’s not a cliché – at Refuge you really will make a difference. If that motivates you and you are committed to developing your HR career in one of these exciting new roles, download the job information pack and check that you have the skills, knowledge, and experience to join.
The client requests no contact from agencies or media sales.
Water Security Senior Advisor
Contract: Permanent, Full Time
Location: WaterAid is a global and equal opportunities employer. For practical and legal reasons, the successful candidate must be based in and legally able to work in any of the following country programmes:
Ethiopia, Nepal, Nigeria, Rwanda, South Africa, Tanzania, Uganda, United Kingdom, and Zambia
For the UK Location: We offer hybrid working, A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base.
Salary & Benefits: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below:
- UK: £48,314 - £50,729 with excellent benefits
- Nigeria: 18,397,645 -23,445,232 NGN with benefits
- Nepal: 2,470,742 - 3,077373 NPR with benefits
- Ethiopia: 18,353 - 31,435 USD with benefits
- Rwanda: 26,700,728 - 36,196,712 RWF with benefits
- South Africa: 827,550 - 1,034,437 ZAR with benefits
- Uganda: 123,026,016 - 163,009,471 UGX with benefits
- Zambia: 461,019 - 645, 426 ZMW with benefits
About WaterAid:
Want to use your skills in water supply engineering, groundwater development and learning facilitation to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as a Senior Advisor Water Security to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Water Security Senior Advisor is a senior position in the WASH Technical Effectiveness team, reporting to the Water Security Lead. The WASH Technical Effectiveness team is situated within the Programme Support and Knowledge Team (PSK) of the WaterAid UK International Programmes Department (IPD).
IPD operates in 17 African and Asian countries. PSK is a diverse and motivated group of 20+ technical specialists and advisors, passionate about bringing sustainable WASH to the world's poorest and most marginalised people. PSK leads and supports organisation-wide programme learning and knowledge management, collating and disseminating programme knowledge and facilitating knowledge exchange.
About the Role:
Reporting to the Water Security Lead, the Senior Advisor Water Security co-leads the delivery of core team responsibilities regarding the thematic areas of water and other closely associated topics. Applying a people-centered, systems strengthening approach to WASH, they provide high-quality specialist technical analysis, advisory, and support services to the design, inception, implementation, troubleshooting, monitoring, and/or assessments of WaterAid's programming worldwide, at both strategic and operational levels.
In collaboration with country, regional and global colleagues, they co-lead the facilitation of effective learning and management of technical and programme knowledge across the organisation, and co-leads the development of relevant standards and guidance.
The Water Security Senior Advisor will:
Provide and coordinate targeted technical support to Wateraid programming (approximately 50% of time)
- Provide in-depth strategic and technical advisory support on water security, water resources and environment, catchment and watershed protection, hydrogeology, water supply, water quality, services delivery and management models, engineering and procurement, assets management, resilience, sustainability, and/or other inter-related topics for high quality WASH programming in both urban and rural, low-income settings, including households, schools, health care facilities and/or other relevant public places, incorporating WaterAid's and the sector's leading practices, innovations and methods.
- Coordinate with other technical colleagues for coherent embedding of cross-cutting topics such as gender, climate, systems strengthening, finance, and partnerships.
- Provide high quality, detailed technical analysis and advisory support to project design, inception, implementation, troubleshooting, monitoring, and/or assessments.
- Co-lead the facilitation of thought leadership on these technical topics across the organisation. Act as a subject-matter authority.
Support programme learning and knowledge management (approx. 15% time)
- Co-lead capturing of organisational programme knowledge and experience on water-related topics.
- Co-lead facilitation of effective learning and knowledge management on these topics across the organisation. Guide and support country and regional colleagues to do the same.
- Identify knowledge and implementation gaps on these topics. Coordinate with relevant teams to develop and carry out practical research plans.
Support development of programme guidance and standards (approx. 5% time)
- Co-lead the development of water-related normative frameworks, standards and guidance materials for both internal and external audiences in collaboration with country, regional and global colleagues.
- Support country, regional and global colleagues to develop a consistent understanding and application of water-related technical considerations into WaterAid's core programme work, and in applying relevant guidance, standards and considerations to their specific context.
Support fundraising, external engagement, and communications (approx. 20% time)
- Support donor engagement, intelligence gathering, and preparation of funding proposals.
- Provide strategic technical input into specific strategic initiatives and positioning alongside the other advisors.
- Coordinate with other teams in jointly engaging the WASH sector at all levels. Foster, promote and support global WASH related networks to enhance WaterAid's ability to share its experience and to learn from others.
Contribute to team processes (approx. 10% time)
- Be an integral part of the PSK team, helping to ensure the integration of our support work and a joined-up articulation of our core framing materials.
- Support PSK annual planning, budgeting, and reporting processes
About You:
- Strong technical experience in water supply engineering, groundwater development, water resource and environmental management, catchment and watershed protection, hydrogeology, water quality, service delivery and management models, procurement, asset management, resilience building, sustainability, and/or other inter-related topics across different settings, demonstrated through a progressive career record.
- A relevant post-Graduate degree or equivalent work experience.
- Strong experience in offering technical assistance, consulting, and/or advisory services to empower and to develop capacities.
- Ability to handle highly specialized, unusual, and challenging technical assignments, resolve complex issues in practical and imaginative ways.
- Strong writing ability in English. Experienced in producing practical knowledge products targeting the needs of diverse audiences.
- Working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
- Solid IT skills, particularly with core Microsoft Office software.
- Ability to travel internationally up to 30%.
Although not essential, we also prefer you to have:
- Relevant technical experience in systems strengthening, sustainable development, sanitation, hygiene, behaviour change, health, gender, inclusion, environment and/or other WASH-related topics.
- Working knowledge in French, Portuguese, Spanish, and/or any language widely spoken in the countries where WaterAid has programming.
Closing date: Applications will close at 23:59 on 13th October 2024. Interviews will be held between 24th - 28th October 2024 via Microsoft Teams.
How to Apply: To see the full job pack, please click 'Apply'.
Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format. Please answer the following questions in your covering letter:
- What is the biggest lesson you have learnt during your career when it comes to provision of technical support and advice?
- Imagine that you are remotely reviewing a funding proposal for implementation of small-scale solar-powered groundwater pumping schemes in a rural area of a Sub-Saharan African country. What specific checks would you do to ensure that the project described in the proposal was feasible to deliver in the chosen area?
- Briefly describe your top three skills / experiences that you feel meet the requirements of this role?
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the countries listed above. All of our UK based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
4,000 professionals, 0 days wasted, 1 incredible purpose. Together we are beating cancer.
Head of Health Information
Salary: £75,000-£85,000pa depending on experience
Reports to: Director of Information and Involvement
Department: Policy, Information and Communications
Contract: Permanent
Hours: Full time 35 hours per week (other flexible-working requests will also be considered if it meets business needs)
Location: Stratford, London with high flexibility (we would expect you to be in the office 1-2 days per week)
Closing date: Sunday 6th October at 23.55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or 020 3469 8400 as soon as possible.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.
We have an exciting opportunity for an experienced Head of Health Information to join us to provide strategic oversight and management of Cancer Research UK's (CRUK) health information to the public, covering cancer prevention, screening and diagnosis. The team is one of a number at CRUK that reviews and synthesises evidence, differing in terms of their audience focus and/or topic focus. The successful candidate will need to work closely with their peers to ensure that CRUK has the maximum impact across all their audiences to improve cancer outcomes.
About the team
The Health Information team work to inform and engage the public with information on cancer prevention, early diagnosis and screening. We do this using evidence and look for opportunities to reach those who need it most. We use our knowledge and communications expertise to guide and shape activity across the charity including policy, partnerships and fundraising.
What will I be doing?
Oversee the provision of high quality, accessible and evidence-based health information including maintaining a good understanding of best practice
Provide strategic direction for CRUK's health information priority topics to maximise impact across public facing channels including but not limited to health marketing, communications and partnerships
Act as a senior subject matter expert on health information and use of evidence, advising senior internal and external stakeholders (Executive Board, other charities, researchers)
Act as a senior media spokesperson and provide expert sign-off for health information content used in a range of external channels (including press and policy influencing)
Provide functional leadership to the health information team, ensuring that their time is prioritised effectively to focus on the areas of greatest impact - including balancing proactive workload and support for other teams.
Responsible for managing the team budgets to ensure activity and services are delivered in an efficient and cost-effective manner.
Build effective relationships with other evidence teams and policy to minimise duplication of effort, ensure consistency of messaging, and maximise our impact on a range of topics in support of CRUK and PIC's wider influencing and engagement strategy
What skills are we looking for?
Excellent judgement of sound research methods, ability to critically appraise qualitative and quantitative evidence and research
Experience in translation of evidence into targeted, relevant and accessible public information
A good understanding of either cancer prevention or early detection with the ability to develop expertise in both of these areas
Strong leadership skills and the ability to effectively manage and motivate a team, and prioritise workload in a complex matrix environment
Excellent oral and written communication skills, with the ability to sign off health information positions and represent this internally and externally
Experience of setting strategies and overall team direction that align with department and organisation objectives
Ability to balance risks and opportunities and advise peers and senior stakeholders appropriately in decision making.
Excellent interpersonal skills with the ability to build consensus and instil confidence and credibility of advice and decision making with internal and external stakeholders. Ability to constructively challenge and push back, whilst maintaining good working relationships
Proven understanding of digital technologies used in content and marketing and the ability to keep abreast of the digital landscape, innovation and application of new initiatives, tools and techniques
Experience of setting and managing budgets.
Passionate about leading high performing, empowered, inclusive and diverse teams which represent the communities and people living with and affected by cancer.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
We create a working environment that supports your wellbeing and provides a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, Twitter and YouTube.
Please note: Cancer Research UK can consider visa sponsorship for this vacancy. If this applies to you, please ensure that this is clearly marked on your application.
Reports to: Communications Lead
Location: Flexible, with monthly co-working days in London
Salary: £31k - £34k depending on experience and qualifications (+11% employer pension contribution)
Working Arrangements: Full time; 37.5 hours a week. We are happy to consider requests for flexible or part time working
About Now Teach
Our long-term vision is a world where children benefit because talented people, who’ve already had successful careers, become teachers, and bring their skills and experiences to the schools that need them most. We support Now Teachers, training providers, schools and the wider education system to realise the full potential of career-changers in education.
Career-changers bring new experiences into the classroom, but they often need support to complete their training and stay in teaching. We offer Now Teachers one-to-one support, alongside a comprehensive structured programme helping them change career successfully. This support continues after they’ve completed their training, and the Now Teach Network is there to help make the most of their experience and skills as career-changers.
Our support helps Now Teachers stay in teaching: 75% of Now Teachers are still in teaching 2 years after qualifying, compared to much lower percentages nationally. Nearly 90% of our cohort are satisfied or very satisfied with the support they get from Now Teach.
We have a strong brand, a robust, efficient selection process and a programme of wrap around support that has been honed over several cohorts.Since 2016, over 17,000 people have expressed interest in joining Now Teach and we have recruited over 850 career changers with significant industry experience into teaching. In September 2023, we welcomed our largest cohort of trainees.
We are looking for driven and committed people to help us meet new goals, increase our Network and create more impact in schools.
ABOUT THE ROLE
Role overview
The Communications Executive will co-ordinate and contribute to the planning, implementation, and optimisation of all internal and external communications. This will range from attraction campaigns, public relations, and the internal engagement calendar and events.
The role will co-ordinate production of communications for target audiences from beginning to end – from planning, writing, and editing of copy to measuring effectiveness of communications. In addition, the role will have responsibility for the Now Teach website.
Role Description
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Manage and create content for community management, including social media and internal communication channels
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Create and maintain an annual content plan to applicants and career changers in our Network.
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Write and produce interesting and engaging articles, social media content, monthly newsletters, marketing emails and webpages that help people consider career change to teaching.
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Oversee the functionality of the website, evaluate, and manage website performance, facilitate hosting and server management, and develop, maintain, and update website content.
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Creatively drive our social media channels and blogs, increasing engagement and followers.
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Research topics and conduct interviews to write blog articles and create other content.
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Make sure content planning is informed by audience insight, finding out what topics resonate for applicants and career changers in our Network.
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Build relationships with Now Teach’s career-changers and the Programme team that supports them, enabling you to understand the experience of career-changers, identify remarkable stories and find the right person to tell them.
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Take responsibility for organising and promoting our attraction/public affairs events to meet sign-up and attendance targets.
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Monitor content to see how audiences respond, refine, and innovate to improve engagement.
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Work with third parties to deliver projects, including copywriting, photos, design, and film.
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Support the PR Specialist, sourcing case studies and helping identify opportunities.
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Identify and test good practice to make our communications effective and industry leading.
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Support Now Teach’s internal and Network communications.
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Support fundraising and external stakeholder communications.
PERSON SPECIFICATION
Who you are (qualities/values)
- Passionate about ensuring that Now Teachers, schools, partners, and the wider education system can realise the full potential of career changers in education.
- Enjoys working in a fast paced and heavy deadline orientated environment.
- Can effectively manage their own workload, prioritise tasks, multi-task and stay organised.
- Have high-standards and a commitment to quality, with excellent attention to detail.
- Have the resourcefulness to make recommendations, start projects, problem solve and see them through to completion with the support of the team
- Build relationships and work effectively with others, communicating priorities and goals clearly with colleagues, and giving and receiving feedback to celebrate and improve work.
What you’ll need to succeed in this role (experience/qualifications etc)
- 2-3 years in a similar communications role.
- Familiar with common website management tools (CMS), social media and Adobe’s Creative Suite.
- Excellent project management
- Be full of creative ideas, and enjoy making them a reality
- Able to set own goals and manage
Don’t meet every requirement?
Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every qualification.
At Now Teach we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway.
WORKING AT NOW TEACH
Our people join and stay because they value Now Teach’s flexibility, close-knit team culture and social purpose. 33% of employees at all levels of the organisation work part time and everyone works flexibly, with time off in lieu part of our standard working practices.
We are a small, collaborative and supportive team of nearly 25 people. We are non-hierarchical, with 100% of our people believing their line managers listen and value their opinions and people of all levels getting stuck in. We set clear expectations and celebrate the successes of teams and individuals. 100% of our team are proud to work at Now Teach, 100% find Now Teach considerate of their wellbeing and 100% would actively recommend us as an employer.
Our culture is central to us encouraging and supporting people into teaching. Without our positive, honest, and flexible approach we wouldn’t be able to adapt to meet the needs of Now Teachers. We have been named as one of Escape the City’s Top 100 Employers in 2021 and 2022 and have been recognised as a Working Mums’ Top Employer and at the Working Dads Employer Awards. We have won awards for our Culture, Flexible Working and Excellence in Public Service.
In return
As well as flexible working and a great culture, we offer a wide range of benefits including 25 days annual leave per year (plus bank holidays), an additional 3 days for Winter closure (25th Dec-1st January), a pension scheme with a generous 11% employer contribution, a rewards platform with employee discounts and access to an Employee Assistance Programme.
Application Process
Applications close at 9am on Mon 14 October
First stage interviews: online on Tue 22 or Thu 24 October
Second stage interviews: online or in person on Thu 7 November or afternoon of Wed 6 November
We’d also like to offer second round interviewees the opportunity for an informal conversation with a member of the Now Teach team week commencing Mon 28 October.
To apply, please complete our online application form [GW1] where you will be asked to upload a Cover Letter (no more than 1 side of A4) and CV (no more than 2 sides of A4)
Your Cover Letter should include why you are attracted to the role, why you are motivated to work at Now Teach and what you can bring to the team.
If you have any difficulty with accessing the application form, need any additional support or require reasonable adjustments to the application process, please get in touch.
Diversity, Equity & Inclusion
Now Teach strives to be a workplace that is diverse, equitable and inclusive where we can ALL be ourselves. We encourage applications from people of all backgrounds, ethnicities, ages, gender identities, stages of life and those with hidden or visible disabilities.
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll endeavor to be as accommodating as possible. If you would like to discuss specific requirements, please contact our team.
All applicants must have an existing Right to Work in the UK.
Safe Recruitment Procedure
Now Teach are committed to safeguarding and promoting the welfare of children and young people. To meet this responsibility, we follow a rigorous selection process, and all successful candidates will be subject to a Basic Disclosure and Barring Service (DBS) check.
Needs a new link [GW1]
The client requests no contact from agencies or media sales.
Job Title: Marketing Membership Officer
Team: Supporter Experience & Engagement
Location: Hybrid (split between home-working and one of our offices - based in London, Cardiff or Edinburgh)
Hours:21 Hours per week
Salary on appointment: £14,742 - £16,216 per annum*
*This role sits within a pay grade with a pay range of FTE £24,570 to £27,027. The salary on appointment will be set at the lower end of the pay range, to a maximum of 10% above the base salary, depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
About us
The Ramblers is Britain’s walking charity. We open the way so everyone can enjoy the benefits of walking.
It’s easy to think everyone has the same opportunity to enjoy the outdoors. But look a little deeper and you’ll find lots of barriers standing in the way. So we’re continuing to fight for change. We campaign for the public’s right to enjoy the outdoors, protect paths, build skills and offer different ways to get out walking in nature.
Our programmes have a big impact in local communities: Ramblers Wellbeing Walks help people take the first step to a healthier happier lifestyle, and the Ramblers Out There Award gives young adults aged 18–26 the opportunity to kickstart their journey into the outdoors.
Through our refreshed strategy, we’ll build on this experience and grow our impact through activities that prioritise the needs of communities who have the least access and face the most barriers walking outside in nature.
Purpose of Role
The Membership Marketing Officer plays a critical role in supporting the Membership and Supporter Experience Team by providing administrative support as well as a bit of creative marketing flair. This is the perfect role for someone looking for their first step in recruiting and retaining supporters.
We're looking for someone with a passion for engaging and inspiring supporters. Enthusiasm is key.
This role involves handling administrative tasks, data management, and providing support for various multi-channel membership campaigns to help the Ramblers grow our supporter base and income.
If you think you’ve got what it takes to be our new Membership Marketing Officer, we’d love to hear from you.
Key responsibilities
- Support our key marketing projects including gift membership, private site, telemarketing, our annual member survey and renewal journey.
- Support the distribution and creation of promotional resources, regularly checking stock levels, and re-ordering or refreshing materials as needed, liaising with external suppliers such as print or mailing houses and delivering to budgets and deadline.
- Support the creation of e-communications, including emails to prospective members. This may include proofing content, sourcing images, checking data, building emails and reviewing content requests with support from the team.
- Provide regular impact communications and surprise and delight moments to our suppliers and fundraisers acting on our behalf
- Source inspirational stories from our walking groups and volunteers, to help support growth of our membership community.
- Check data from our Data Team and from our suppliers to ensure it is accurate and in the right format. Provide data as needed to suppliers.
- Co-ordinate across teams to ensure data is provided in a timely fashion
- Check data is lasered correctly on printed materials, raising any concerns appropriately with suppliers
- Coordinate call listening for our core calling programmes, liaising with our volunteers and providing summary of feedback to our suppliers.
- Handle inbound enquiries coming into the team, take simple actions from these enquiries, or escalate as appropriate
- Save relevant reports, track performance and report to the Head of Membership and Supporter Experience anything notable
- Send relevant reports and feedback to suppliers
- Update a weekly tracker sheet of performance across all channels
- Provide additional support as required in responding to Facebook comments on our acquisition adverts
Impact
- Enables the Ramblers’ to effectively manage our marketing efforts to recruit and retain members and supporters.
Other
- To undertake such other duties as may be reasonably required of the post holder by the Ramblers.
- Engage and proactively develop excellent working relationships across the organisation.
This job description will be reviewed in conjunction with the postholder to ensure successful delivery of our goals.
The Person
Knowledge, skills and experience
Knowledge
This section specifies the theoretical understanding or specific expertise needed for the role
- Understanding of basic marketing practices
- Some familiarity with data protection laws and confidentiality principles
Skills
This section details the specific abilities and competencies required to perform the job effectively:
- Strong administrative and organisational skills
- Excellent attention to detail and accuracy
- Able to handle multiple tasks and prioritise effectively
- Good communication skills and ability to liaise with internal and external stakeholders
Experience
This section specifies the practical, hands-on experience required for the role:
- Experience working in an administrative role (volunteer, work experience or job)
Desirable:
- Experience in working in membership or customer service roles
- Familiarity with CRM systems and/or excel
Personal Attributes
- A team player, able to develop collaborative, strong and effective working relationships
- Empathetic and patient, with a genuine desire to help supporters
- Positive and professional attitude
- Proactive and self-motivated with the ability to work independently
- Interest in walking and/or being an advocate for the outdoors and natural environment.
The Ramblers promote diversity and welcome applications from all section of the community.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive – We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring – We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering – We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible – We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.