Community Fundraising Lead Jobs in Charing Cross, Greater London

WECare is seeking a Marketing Manager to lead the strategic direction of our digital marketing efforts. In this role, you will drive engagement, increase visibility, and support our mission by analyzing trends and crafting campaigns that align with our goals. You will oversee day-to-day digital marketing activities, contribute to major campaigns, and enhance our digital presence to meet and exceed targets, playing a key part in shaping WECare’s future marketing strategies.

The position is available for part-time (2-3 days a week) or full-time. 

Who we are:

WECare Worldwide is a UK and Sri Lankan registered charity set up by veterinary surgeon Janey Lowes. Our mission is to provide international standard veterinary care for less fortunate animals around the world, starting in Sri Lanka. The WECare Team is made up of passionate, dedicated and brilliant individuals who know how to work hard and enjoy ourselves while we do it. We aim to change the outlook for street dogs worldwide, with 75% of the globe’s dog population going without access to healthcare. We want to plug that gap and provide them with a whole lot of love while we do it!

Key Attributes:

• At least five years of marketing management experience, with a strong focus on digital marketing strategies, SEO, and campaign analytics.
• Proven ability to work in fast-paced, high-stress environments while maintaining a positive, can-do attitude.
• Strong organisational and time-management skills, with the ability to manage multiple projects and deadlines simultaneously.
• Exceptional communication skills, both written and verbal, with a passion for telling WECare’s story.
• Flexible and adaptable, willing to take on challenges and operate in unpredictable situations.
• Part-time contract option available for the role

Key responsibilities:

1. Strategic Planning & Development

• Lead the overall strategic direction for WECare’s digital marketing, focusing on long-term growth and engagement.
• Develop and oversee comprehensive marketing strategies and communication plans to increase awareness and supporter engagement.
• Conduct audience and market research to shape targeted campaigns and forecast future marketing opportunities.
• Collaborate with teams across fundraising, social media, and external partners to ensure cohesive execution of digital strategies.
• Monitor and analyse digital marketing performance using data-driven insights to inform adjustments and future strategies.

2. Digital Marketing & Analysis

• Drive WECare’s digital growth by leading SEO, social media, email marketing, and online advertising initiatives.
• Oversee the management of WECare’s digital platforms, ensuring they are aligned with organisational goals and effectively engaging target audiences.
• Analyse data from digital marketing campaigns to optimise performance and inform strategic direction.
• Implement advertising campaigns (Google Ad Grants, paid social media) to attract new supporters and grow WECare’s international reach.
• Support the Fundraising department in developing and improving donor development initiatives, (such as supporter journeys) fostering lasting relationships through platforms like Mailchimp and HubSpot CRM.

3. Content Oversight & Campaign Management

• Oversee the creation of content (written, visual, multimedia) by internal teams and external partners, ensuring it aligns with WECare’s messaging and goals.
• Act as a strategic guide for content creation, focusing on maintaining consistency and supporting overall digital strategies.
• Ensure content supports broader marketing and fundraising goals while delegating day-to-day content creation to team members and creative professionals.
• Lead the planning and management of major digital marketing campaigns, working closely with relevant teams to ensure success.

4. Partnership & Community Engagement

• Identify and cultivate relationships with sponsors, partners, and local communities to strengthen WECare's support network.
• Support the organisation and promotion of key events, securing sponsorships and partnerships to enhance visibility.
• Lead outreach to the local and international community, promoting responsible animal care and building support for WECare’s mission.

5. Performance & Reporting

• Track and evaluate the effectiveness of marketing efforts, providing insights into performance and areas for improvement.
• Ensure that all marketing activities are cost-effective and within budget.
• Review marketing tools, platforms, and technologies regularly to ensure they align with WECare's needs and growth plans.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

We’re here for anyone affected by breast cancer. And we’re only here because of the amazing people that work with us.

We’re looking for a marketing officer to join our busy brand marketing and planning team, to work on our health information and support marketing. It’s an exciting time to join the team and Breast Cancer Now as we continue to make progress towards our ambition to be recognised as the place to turn for anything and everything to do with breast cancer.

You’ll be working closely with services, nursing and health information teams and responsible for delivering innovative and effective marketing communications which grows awareness of Breast Cancer Now’s health information and support offer amongst key audiences.

You’ll use your skills and experience to work across a full range of paid and owned channels to collaborate with both in-house and external, creative and media agencies to increase the reach and engagement of Breast Cancer Now’s support offer by planning and implementing targeted communications and campaigns.

About you

You will have good experience managing marketing campaigns across a range of media channels and a demonstrable interest in health marketing.

A well organised person with excellent communication skills, you will be confident managing external agencies and suppliers, as well as an in-house creative studio and in house digital team.

We have a wide portfolio of campaigns that sit closely with teams across the whole organisation and you will work closely alongside internal stakeholders – all of which require excellent relationship building and stakeholder management skills. You will need to be comfortable managing several campaigns simultaneously as well as enjoy looking for fresh ways to deliver long-standing campaigns.

If this sounds like you, we’d love to hear from you!

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Recruitment Team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: Monday 11th  November 2024 at 9am

Interview date: Monday 18th, Tuesday 19th and Wednesday 20th November 2024

This role is starting ASAP, and we will be reviewing applications and interviewing on an ongoing basis. 

Are you passionate about ensuring the smooth and efficient organisation of events and programmes?

Do you want to make a real impact on thousands of young people by building their skills through immersive citizenship experiences?

Young Citizens is an education charity on a mission to empower young people to actively engage in society. For over three decades, we’ve been giving young people the tools to understand society’s institutions and tackle its biggest issues. We are a national charity that makes big impact with a small central team and networks of volunteers.

This is a new role that will help Young Citizens ensure that our portfolio of long-standing and newly developed educational programmes and events are of the highest quality for schools and young people across the UK.

You will support the coordination team in delivering a series of events throughout the year, including our longest-running programme, the Bar Mock Trial Competition, which involves 22 events over six consecutive weeks in November. We work with schools, venues, and volunteers to provide inspiring learning experiences and programmes for children and young people.

You will contribute directly to our mission by leading the delivery of our school events programme. This includes responsibility for all aspects of event planning, delivery, and management, partner and volunteer development and management, audience development and evaluation, and events budgeting.

Who are we looking for?
The ideal candidate will be highly organised with demonstratable experience in planning and logistics of a large portfolio of events in different venues (including online delivery) within budget and have excellent communication skills.  

You will excel in a dynamic environment, managing multiple events while upholding high standards of detail and meeting tight deadlines. If you are someone who thrives in a fast-paced, collaborative environment and enjoys seeing events come to life, we’d love to hear from you! 

The Programmes Coordinator role is a temporary 6-month contract, with the possibility of becoming a permanent position.

Benefits of working at Young Citizens 
In addition to joining a small friendly, dynamic and supportive staff team, Young Citizens offers:

• 28 days annual leave plus bank holidays 
• Enhanced employer pension contributions
• Season ticket loan
• Employee assistance programme
• Enhanced sickness and maternity policies
• A friendly, collegiate environment with a passionate team
• An opportunity to make a real difference to help children and young people benefit from quality, inspiring citizenship education and develop vital skills!

Our office is based near Aldgate East Underground station. This is a hybrid role requiring office attendance a minimum of 2 days a week during non-delivery periods, and up to 3-4 days during event delivery months.

This is a part-time position offering flexible hours (21 hours per week) to attract the best candidate. Reporting directly to the Board of Trustees, you will provide strategic and operational leadership to our dedicated team. Your key responsibilities will include:

• Deliver our Strategic plan: Collaborate with the Board and staff  to  implement  our compelling strategic vision for the project, ensuring alignment with our vision, mission and operational objectives.
• Financial Sustainability: Spearhead fundraising initiatives, secure diverse funding streams, and manage budgets effectively to ensure the charity’s  long-term financial health. This will include a strong focus on grants, bid  writing and cultivating relationships with funding partners.
• Operational Excellence: Oversee the effective delivery of all programmes and projects, ensuring high-quality standards and compliance with relevant statutory requirements, policies and procedures.
• Team Leadership: Foster a positive and supportive work environment that empowers staff, promotes professional development, and encourages creativity and innovation.
• Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including local authorities, community partners, parents, families, funders, and the public, effectively communicating the charity’s  impact.

About You:

The ideal candidate will possess a unique blend of leadership skills, experience, and a genuine commitment to our mission. Essential criteria include:

• Proven Leadership: Minimum 2 years of experience in a senior leadership role, ideally within the charity sector, demonstrating successful organisational management, strategic planning, board  and team leadership.
• Financial Acumen: Extensive experience in financial planning, budgeting, bid writing  and securing funding for charitable organisations, with a proven track record in results and diversifying income streams.
• Collaborative Approach: Exceptional interpersonal and communication skills, with a demonstrated ability to build strong relationships, inspire teams, and work effectively with diverse stakeholders.
• Passion for Impact: A deep understanding of the challenges facing vulnerable young people and families, coupled with a genuine desire to make a tangible difference in their lives.

Relevant Qualification: A degree-level qualification (or equivalent) in a business/management related subject or a relevant professional qualification

Are you passionate about youth engagement and community growth? - Exciting Opportunity: Operations Manager at Caius House – Empower the Youth of Battersea!

About Caius House
Join us at Caius House (pronounced "Keys")—a dynamic youth community hub in Battersea with roots dating back to 1887! Originally founded by Gonville and Caius College, Cambridge, our space has evolved from a small College “settlement” to a thriving youth centre focused on providing open-access, stigma-free support to young people aged 8-21. Our mission is simple yet powerful: help young people unlock their potential and navigate the journey from childhood to adulthood.

We offer mental and emotional support, targeted programmes, and structured pathways to empower young people in Battersea. From employability skills to mental health support, our holistic services aim to boost confidence, enhance social skills, and raise aspirations. As part of our sustainability plan, we are focused on user-led service design, increased community ownership, and meaningful partnerships—all of which make Caius House a vital lifeline in our community.

About the Role: Operations Manager
Are you passionate about youth engagement and community growth? As our new Operations Manager, you’ll play a critical role in expanding Caius House's reach across Battersea. Working closely with our CEO, you’ll ensure that every young person who walks through our doors has an enriching and impactful experience, inspiring them to stay connected and thrive.

In this role, you’ll:

• Lead and Develop – Oversee a team of Youth Workers and sessional staff, ensuring high-quality support and engagement in every programme.
• Empower Youth Voices – Gather insights from our young community to shape programmes that resonate and inspire.
• Drive Community Engagement – Build partnerships and increase participation in our activities to create a vibrant, supportive environment for young people and their families.

What We’re Looking For:
A strong communicator and leader who is passionate about youth and community work. The ideal candidate will bring operational expertise and a creative approach to growing our reach and impact. Your work will directly contribute to the future of young people in Battersea.

Ready to make a difference in the lives of young people? Apply today to join Caius House and be part of a proud legacy that’s making a real impact.

Role Title:  Data Specialist

Salary:  £40,778 to £41,949

Location: London

Tenure:  Permanent

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty.    As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.   

Are you a keen advocate of women and girls’ rights in emergencies? 

Are you passionate about data, integrity, and the power of information to drive change?

Could you make a real impact by supporting our efforts to promote social justice and fight poverty?

Then we'd love to hear from you! 

ActionAid UK is seeking a dynamic and innovative Data Specialist to be part of our IT & Data team. In this role, you will play a pivotal part in managing, improving, and ensuring the quality of our supporter data, which fuels our mission to end poverty and promote human rights globally.

As a Data Specialist, you’ll work closely with our fundraising and communications teams, providing expert guidance on data structures, ensuring data accuracy, and leading improvements in database processes. With your advanced technical skills, you’ll monitor data quality using tools like Dynamics 365 CRM and Postgres, while also proposing innovative solutions to enhance the integrity of our supporter data.   

We are looking for someone with a proven track record in handling large datasets, experience with SQL and Python, and a passion for working collaboratively across teams to support fundraising efforts. This is a fantastic opportunity to leverage your technical expertise for a cause that truly makes a difference, while continually evolving and optimising our data management practices.

Key Responsibilities:  

• Collaborate with various departments to understand their data needs and provide tailored solutions as well as   Train and support staff in data management practices and tools.
• Oversee the management and maintenance of our data, ensuring data integrity and security: Supporting the development and implementation of data management strategies and policies, ensuring compliance with data protection regulations and best practices.

We require someone with proven experience in data management, preferably within the non-profit sector, a strong knowledge of data management tools, software and excellent analytical and problem-solving skills.

If you’re ready to bring your skills and passion to a global movement that fights for equality and justice, then we want to hear from you! Apply today to join ActionAid UK in this exciting and rewarding role!

Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer. 

Additional Information: 

Diversity, Equality, Inclusion and Belonging: 

Diversity, Inclusion and Belonging are key to our organisational culture.  We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees.  We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities. 

AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role. 

Referencing and Safeguarding: 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. 

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work. 

Working practices: 

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.   

ActionAid UK has a hybrid working policy for many of our roles.  The requirement will vary from team to team and the responsibilities of individual roles.  As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.”  Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.   

Please note that ActionAid UK does not offer fully remote working options.  We encourage you to discuss hybrid working expectations at interview. 

Recruitment Processes: 

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.   

If we receive a very high response, we may close the vacancy early and will not accept further submissions.  

Senior Peer Support Development Officer – North West

About Kinship:

Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We are always there to support them through challenging times and celebrate the good. 

Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales. 

We are at the heart of kinship networks, partnering with and influencing service providers, local and national government and other organisations. We give everything we have to fight for each family and their rights, changing society until every kinship family is recognised, valued and supported. 

Kinship care often begins in crisis. A child has parents who are unable to care for them, for whatever reason. It can be frightening, confusing and heart-breaking.

Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There is often no chance to prepare. Plans may be pushed aside. Relationships, jobs and savings are frequently sacrificed.

It is life changing and challenging raising children who have been hurt or neglected, but kinship carers do it anyway because they put the children first. We know how hard life can be for kinship carers, but we have seen the amazing things they are capable of, with someone by their side. With the right support, children raised in kinship families can flourish. 

That is why we support, connect and campaign – to keep kinship families stronger by keeping them together.

About the Team

The Peer Support and Community team at Kinship is dedicated to enhancing the lives of kinship carers across England and Wales by delivering the first national peer support service. With a focus on building and sustaining networks of peer support groups, the team aims to empower kinship carers through access to resources, training, and development opportunities.

By fostering connections within local, regional, and national ecosystems, the team plays a vital role in ensuring that every kinship carer has access to a supportive community.

As part of our commitment to growth and impact, the team develops innovative approaches to peer support, creating an inclusive environment where kinship carers can share experiences and access essential services. We prioritize collaboration across various departments, ensuring that support group leaders receive high-quality advice and training, facilitating their sustainability and effectiveness. This integrated approach also includes alignment with national and local campaigning efforts to further engage and support the kinship carer community.

In line with our strategic focus on cultivating a vibrant Kinship Community of over 10,000 carers, the team leads initiatives aimed at enhancing community connection and empowering kinship families. By developing a robust model of community engagement that encompasses both in-person and digital services, the team aims to amplify the voices of kinship carers, enabling them to effect meaningful change in their lives and communities.

 About the role

This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub. You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment. Funded by the Department of Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.

Who we are looking for:

We are seeking an individual located in or around Greater Manchester, and willing to travel across the North West of England who possesses the drive, passion, and skills to:

· Establish new Peer Support Groups across a diverse range of communities

· Supervise a small team of Peer Support Development Officers

· Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives

· Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community.

· Maintain current Peer Support Groups, taking the lead from the national Hub.

· Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products.

In the role of Senior Peer Support Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers.

You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.

As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.

You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick start a thriving peer support group.

As you establish new groups, you will provide training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.

You will be an inspirational and energetic team leader with experience in providing day-to-day line management and operational support for a small team.

We are ideally looking for candidates based in or around Greater Manchester but willing to work initially across the whole of the North West. This role may involve working to establish groups in West Yorkshire and into North Staffordshire.

A valid driving licence and access to a vehicle for work purposes are essential, as this role may require travel across London and its periphery to reach areas in need of dedicated support.

Key responsibilities: 

Service delivery:

• In person (face-to-face) strategic outreach into local and regional communities including setting up and attending local engagement events.
• Work creatively to set up and develop new sustainable in peer support groups, attending up to six sessions in person (if needed) before transition to self-sufficiency.  Existing groups that are at risk, closed or need support will need replacing or rejuvenating to maintain DfE service level agreements across the team, in addition to new groups. 
• Recruit and retain support group leaders to develop their peer support groups.
• Deliver training to support group leaders (group roles and responsibilities, safeguarding, setting up, running and promoting a group).
• Develop strong boundaries and positive relationships with support group leaders – building resilience, empowerment and community.
• Support established groups in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community. 
• Help develop and deliver a service blueprint for sustainable peer support groups, thinking strategically about how to develop groups.
• You'll collaborate closely with the ‘Hub’ team to provide a joined up and positive user experience for kinship carers. This collaborative approach is key to our success and ensures that kinship carers receive the best possible support.
• Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners. 

Service quality, development and data management:

• Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements.
• Ensure accurate data entry in Salesforce to support service performance, evaluation and learning.
• Provide regular reports to ensure targets and SLA are met for the service.
• Support continuous development and improvement of the service (new systems and processes) as required.

Management and supervision: 

• Inspire, motivate and be responsible for day-to-day line management and supervising up to 4 staff members
• Oversee tactical development of new sustainable groups in your area and your team.
• Help set clear objectives to achieve targets and outcomes.
• Actively encourage personal development and learning.
• Increase efficiencies and impact across the team.
• Ensure good team induction processes and systems are in place.
• Role model Kinship values. 

Team culture:

• Act in the best interest of Kinship and the families we support.
• Maintain and contribute up to date understanding of kinship care.
• Deliver effective administration with attention to detail and keeping to deadlines.
• Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work.
• Actively contribute to delivering and evidencing a high performing service.
• Take responsibility for your ongoing continued professional development.
• Work in line with the Kinship values.

 Knowledge, abilities, skills and experience (person spec):

 Essential: 

• Experience of team leadership or line management and supervision of a small team and managing performance to deliver targets effectively.
• Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
•  Experience developing peer support communities.
• Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers. 
• Proven experience of ensuring outcomes and impacts of services is evidenced through high-quality data collection. 
• Evidence of delivering training/support to volunteers,
• Strong facilitation skills and essential experience of peer support or user led groups with charity beneficiaries. 
• Understanding of safeguarding particularly around vulnerable families. 
• Excellent communication and engagement skills, with good attention to detail.
• Full driving licence and use of a car for work purposes.

 Desirable:

· Lived experience of kinship care.

· Understanding of children’s social care.

· Digital community building (Facebook / WhatsApp etc).

· Full, clean driving licence/own car.

 General characteristics and attributes:

· Flexible and willing to travel for work across England and Wales.

· Drive and have access to a vehicle.

· Commitment to the values, aims and objectives of Kinship.

· A real commitment to equity, diversity and inclusion within your role and a respectful approach to working with people from a range of backgrounds.

· Good standard of written and spoken English.

· Permission to work in the UK.

· Able to remain focused on the primary task of establishing new peer support groups, ensuring that more kinship carers have access to high-quality peer support.

Equality Diversity and Inclusion 

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

Candidate Application Information

Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing date and interview details:

Closing date: 1 November 2024 12:00 pm

Interviews:  1st Interview Week Commencing 4 November

2nd Interview Week Commencing 11 November

We reserve the right to close this vacancy earlier than the stated deadline.

We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.

Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply.  Please let us know if we can help and remember that you can request information in large print or in a different format. 

ODAC continues to be on a journey of organisational change and growth, with the financial implications that come with that, having begun to diversify our business model to expand our programmes.

We are therefore recruiting a Finance Manager to lead the implementation and delivery of best-practice financial management and planning, ensuring that ODAC is ready to continue to increase our charitable impact.

This is the first Finance Manager role in the organisation and the role will involve using your knowledge and experience to develop the way that ODAC works. In recent years, financial management has been led by the Chief Executive, with a freelance book-keeping contractor and a 0.5 days/ week Finance Administrator, and we have an experienced Finance Lead on the Board of Trustees.

The Finance Manager will lead on bookkeeping, financial management, and providing support and advice to budget holders. They will collaborate with the Director on financial planning and reporting, and will be responsible for reviewing and implementing best practices, ensuring that the charity’s financial functions are fit for its size, purpose, and growth.

DETAILS

TITLE: Finance Manager 

WORKING HOURS: 0.4 FTE / 2 days per week (16 hours)

PAY: £35,000-£38,000 FTE depending on experience pro rata (£14,000 – £15,200 real salary) per annum

CONTRACT TYPE: Part time, permanent

REQUIRED QUALIFICATIONS: Qualified AAT qualification, Level 2 or above.

DEADLINE: 9am, Thursday 7th November

INTERVIEWS: Monday 18th November (please hold your availability if applying)

Job Purpose and Key Responsibilities

The Senior Programme Development Specialist  will work on complex and major bids, often on multimillion consortia, commercial contracts and multi-country partnerships, and will be expected to take a high degree of responsibility for developing successful bids including negotiations with internal and external partners. 

This position will drive a high-quality bidding process with institutional donors and large foundations to build a healthy and sustainable funding pipeline so that CIUK can achieve our programme goals. You will work closely with technical advisory teams, country offices, finance colleagues, and other partners in order to deliver winning bids, which showcase CARE’s programme innovation and deliver impact as well as ensuring adequate cost recovery for CIUK. 

Why work with us?

The Programme Funding Team is at the very centre of CIUK’s new strategy for the development of high quality and impactful programming within CARE.  The team shapes and builds our institutional programme portfolio in line with the CARE International 2030 vision and ensures that our programmes save lives and bring lasting change through consistent and high standards of programme design, partnerships building and learning.

About You

To succeed in this role, you will be a passionate and experienced funding specialist, with experience in institutional funding and a very good knowledge of our key donors’ requirements (FCDO). You must have the ability to lead and coordinate multi-disciplinary teams during proposal preparation, working with partners and colleagues in multiple locations. Experience in and a very good understanding of programme design is key to this role, as is excellent communication skills, both verbal and written. Capable of building strong relationships with both internal and external stakeholders; you are a positive collaborator and a strong team player.

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.  We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Safeguarding

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to satisfactory references.

CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

- Appropriate criminal record checks (including a Bridger check, link here).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.

Equality and Diversity

We are committed to Equality and value Diversity.

We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR team.

We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK.

To Apply:

To apply, please visit our website, download and read the Senior Programme Development Specialist Recruitment Pack, including the Job Description and Person Specification. Applications are completed online. If you require a copy of the recruitment pack in large print or an alternative format, please contact the HR Team. Please note, Curriculum Vitae (CVs) will not be accepted.

Closing date: Thursday 7 November at 11pm

Interview date: Week commencing 11 November

Position: Senior Campaigns Officer
Type: Full time (35 hours a week), Permanent
Location: Office based in London with flexibility to work remotely
Salary: £32,301* per annum plus excellent benefits  
Salary Band and Job Family: Band 2, Charity

*you’ll start at our entry point salary of £32,301 per annum, increasing to £34,320  after 6 months service and satisfactory performance and to £36,338 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. 

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. 

About this job

With a new UK government, elections upcoming in Scotland and Wales, a new MS Society strategy in the wings for 2025, it’s an exciting time to join our campaigns team as we look to take our campaigning up a gear.

Whether it’s about making sure people access groundbreaking treatments, tackling the poverty people face when living with MS, or making sure the right support is there when people need it most, as a Senior Campaigns Officer you’ll be working directly on campaigns to empower, inspire and mobilise our community to become change makers.

Do you want to craft digital campaigns that hit the right note, emails that pack a punch and bring energy and creativity to our campaigning? Are you keen to join a team where we will prioritise personal development and foster a culture which supports learning, innovation, testing and giving things a go? Do you want to support people living with MS to be more involved in our campaigns and develop activities to embed co-production throughout our work?

If this sounds of interest we’d like to hear from you.

Closing date for applications: 9:00 on Thursday 21 November 2024

Anticipated interview date: Friday 6 December 2024

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

To run the next rounds of our 2½-years old Grantmaking Training program, we are looking for a Philanthropic Programs Director to continue finding, training, and advising funders in setting up their grantmaking for maximum impact. In addition, you will provide strategic oversight and guidance to the funders in our five funding circles, collectively distributing $5-10 million annually.

IMPORTANT: This is a summarised version of the job advert for CharityJob's purposes. Clicking 'Apply' will take you to the complete and detailed version on our website, where you'll also be able to apply.

ABOUT THE ROLE

As Philanthropic Programs Director, you will lead and keep developing AIM's Impactful Grantmaking training program and oversee our five funding circles. Your primary responsibility will be outreach, program facilitation, and hands-on philanthropic advising for the twice-annual 9-week cohorts of funders giving over $1M annually.

This is a fairly senior position with high stakes, a lot of potential for development, and outstandingly high potential for impact, and thus best suited to an individual with at a minimum 3-5 years of experience and some deep prior expertise in the philanthropic sector.

You will work closely with the Philanthropic Programs Manager in a two-person program team. You will decide collaboratively at the start of your tenure how to divide and/or share responsibilities in the categories below, as well as how to take care of operations and ad hoc tasks and projects.

KEY RESPONSIBILITIES

Program Facilitation (~40%)

• Deliver program content in an engaging and accessible manner

• Develop weekly lesson plans and discussion topics for a 9-week program Zoom calls

• Conduct thought-provoking and productive 1:1 coaching sessions with participants for 30 minutes weekly throughout the program.

• Prepare for and run the weekly group calls going through topics covered in our foundation handbook

Outreach and Public-Facing Work (~30%)

• Conduct regular calls with philanthropists, advisors, and other philanthropic professionals to maintain a strong presence in the sector

• Serve as the initial point of contact for new funders interested in or referred to the program, effectively communicating its value without being overly sales-oriented

• Scope and test the best ways to find new prospective participants who would benefit from our program and cause a large amount of impact

• Ensure each cohort has a minimum of 5 participants contributing an average of $1M+ each annually

• Maintain visibility of the program in philanthropic circles through activities such as article writing and regular engagement on philanthropy listservs

• Represent the AIM Grantmaking program at a minimum of two conferences annually and at local philanthropic events in your area

Community Engagement (~15%)

• Foster relationships with our community of 30+ alumni and extended network of funders

• Provide strategic oversight and guidance to funding circle co-chairs, serving as a valuable resource and goal-setter

• Organise regular alumni catch-up calls for the entire community

• Collaborate on planning the grantmaker meetup component of annual AIM network in-person gatherings

Grantmaking (~0-10%)

• For the right candidate, there could be an opportunity to be personally responsible for regranting a sizable amount of money via our five funding circles across some of their five cause areas (global health & development, meta charity, mental health, animal welfare, and AIM seed network)

Program Operations Support (~10%)

• Contribute to iterative improvement of program content, adapting based on feedback, evaluation, and tailoring for the upcoming cohort composition

• Collaborate on revising the program handbook to better serve future cohorts and benefit the broader philanthropic sector

• Ensure the Philanthropic Programs Manager receives adequate management, support, and oversight to maintain program momentum

FUTURE GROWTH TRAJECTORIES

This is a senior role within AIM, but future growth and expertise development trajectories for excelling hires could look like:

• Becoming an expert in understanding the philanthropic landscapes in different cause areas, from central funding bodies, key stakeholders and actors, to core methodologies and strategic issues in the space and its related communities

• Becoming adept at small group and individual-focused (U)HNWI teaching, coaching, and advising, acquiring experience working with a wide range of individuals with different backgrounds, interests, approaches, and cause areas

• Focusing on building out a strong philanthropic network to find program participants, being able to bridge and connect a wide range of individuals and organisations across interest areas and geographies and enabling them to strategically increase their impact

ABOUT YOU

We're seeking a versatile professional capable of delivering high-quality work across a diverse range of tasks in high-stakes contexts. The ideal candidate will bring existing expertise in some areas while demonstrating a willingness to learn and excel in less familiar domains. You should consider yourself a philanthropy generalist to some extent, with the ability to quickly adapt and improve in new areas of responsibility.

The ideal candidate is a people-oriented mid-level to senior-stage professional (3-5+ years of experience) with extensive knowledge of philanthropy and a deep alignment with AIM's vision for a thriving, collaborative, effectiveness-focused philanthropic sector.

Strong and even ideal candidates will meet many (but not necessarily all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested applicants.

A strong candidate is:

• A natural people person: Thrives on interpersonal interactions, both in-person and via digital platforms like Zoom. Naturally engages and excites conversation partners and knows when to speak and when to listen.

  • Ideal - prior experience in people-facing roles like advising, consulting, or management

• A passionate philanthropic change-maker: Prior experience with the philanthropic sector, dedicated to improving its impact, and finding fulfilment in helping funders achieve their desired goals. Keen to learn the specific features of multiple cause areas of grantmaking.

  • Ideal - prior experience in a relevant profession, such as (U)HNW advising, grantmaking, or research; prior experience with grantmaking in the evidence-based philanthropic landscape, such as in international development, the farmed animal welfare movement, and/or in the effective altruism community.

• A quick and flexible multi-context thinker: Capable of quick, agile thinking when faced with challenging questions, responding confidently and persuasively to inspire participant action. Able to consider multiple perspectives and navigate different worldviews. 

  • Ideal - prior experience interacting with key decision-makers in high-stakes contexts, either as a peer or in an advisory capacity. For example, this could be in a consulting, fundraising, or grantmaking capacity with HNWIs or C-level executives

• A skilled facilitator: Able to create and communicate content in engaging and effective ways. Notices when a participant is less engaged and bring them into the conversation, while able to smoothly direct conversations towards topics that are the most productive for the group and is confident interrupting people when needed.

  • Ideal - someone with experience in teaching, facilitation, or educating, particularly in semi-formal settings

• An altruistic team player: Enjoys collaborative project work and is adept at both giving and receiving constructive feedback. AIM and our programs and funding circles are all cooperative environments that place impartial impact above individual success.

  • Ideal - proven motivation to work in philanthropic, non-profit, or social domains, i.e., prior work or engagement with spaces aimed at improving the world

• Willingness to work in person from London (visa sponsorship and moving costs support provided)

WHAT WE OFFER

• A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff

• High levels of intellectual challenge, autonomy, variety, and learning on the job

• An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community

• Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals

• A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density

• Significant opportunities to attend events and conferences to represent AIM, including international travel

BENEFITS

• A flexible working schedule, 30 paid days off per year, and unlimited sick leave

• UK visa sponsorship, if needed, as well as support with moving costs if relocating to London

• An annual costs-covered retreat to bring our whole team together to celebrate our achievements

• A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals 

• Parental, dependents, and compassionate leave schemes

• A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension

• We are open to discussing specific personalised perks or benefits that may enhance your work experience

APPLICATION PROCESS

Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.

Applicants will be asked to complete the following stages:

1. Submitting our general application form (30 minutes to 1 hour),

2. A general test task (2-3 hours) with the top 10 to 30 candidates,

3. An initial interview (15 minutes) with the top 10-20 candidates,

4. A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,

5. A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.

We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.

Who we are:

LDN London is an award-winning charity with over 60 years’ experience of supporting people with learning disabilities to stay healthy, be safe and live well. 

We have a fantastic opportunity for an experienced Head of Family Service to join our Children and Family Services.  Working with LDN London means that every day will be different, and you will be part of a team providing support to society’s most vulnerable children and adults.

You will have the privilege to be part of young people’s joys, triumphs, failures, frustrations, sadness and laughter. However, most of all you will be there to provide the right support to make a life worth living and enable access to everything life has to offer, just like for everyone else.

About the role:

The Head of Family Service will lead and manage our Family Service across all locations, providing holistic support to families with children and young adults with special educational needs and disabilities (SEND).

This role involves the delivery of grant and commissioned outcomes, supporting the Assistant Director for Children, Families and Communities and working with the Head of Community Engagement to secure new funding, ensuring services meet the current and future needs of children and young adults and of their families.

The Head of Family Service will build a high-performing team, work with stakeholders, and operate within legislation, policies, budgets, and other parameters to deliver outstanding support.

This role involves ambitious family-centred practice, tailored support plans, and ensuring positive outcomes for families. The Head of Family Service will encourage parent and carer engagement in consultation and participation activities, work effectively with a multidisciplinary team of external professionals, and establish and maintain close operational relationships with schools, family hubs, social care and health services. 

We are looking for someone who has a good understanding of Special Education Needs and Disabilities and the challenges to navigate education, health and welfare systems. They need to understand needs of families and be able to work collaboratively to achieve our goals.  The ideal candidate will be able to self-motivate and work independently whilst keeping in line with LDN London.

About you:

The ideal candidate will be a well organised person with the ability to deliver successful outcomes. You will be confident networker and relationship builder with excellent interpersonal and communication skills.

You must be able to demonstrate the ability to develop strong relationships with a wide range of stakeholders. As a self-starter, you will be able to use your own initiative, can problem solve and prioritise, with good planning and organisational skills. In addition, you will need a positive, resilient attitude, be able to work under pressure, meet deadlines and be flexible and adaptable.   

This is an excellent opportunity for someone who is looking for a new challenge! 

Why join us:

We offer continuing opportunities for learning and development together with regular supervisions and support for all our staff. We offer:

· the opportunity to work flexibly

· up to 38 days annual leave (including bank holidays)

· a generous pension scheme

· season ticket loans

· family friendly policies and personal/professional development packages

How to Apply:

To apply please complete the online application form using the link below and submit your up-to-date CV to us.

Note: LDN London is committed to safeguarding and promoting the welfare of children. Background checks and an enhanced DBS will be required. You need to be 18 and over to apply.

Closing date: 5:00pm on 1 November 2024

Please note that we receive a high number of applications.  If you have not heard back from us within 2 weeks of the closing date, then you have not been shortlisted for the role.

Senior Strategic Reputation Manager

Full Time/Fixed term contract for up to 6 months 

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,500 employees and over 33,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

This is an exciting time of transformation with an opportunity to lead and mature the charity’s data maturity by leading a new data strategy. 

Job Summary

St John Ambulance is recruiting an experienced communications professional who has a specialism in reputation management, for a six-month, full-time contract. 

As Senior Reputation Manager you will play a key role in protecting and enhancing St John’s reputation, proactively identifying, managing and mitigating organisational reputational risk. Being a top-class stakeholder manager and a highly effective influencer, you'll be able to quickly build relationships across a large, complex organisation. You will manage and participate in on-call communications rota, write reactive statements and brief senior leaders on an appropriate course of action.

About You

You will be a senior PR specialist, with demonstrable experience of reputation management in a complex organisation or business. You’ll be happy to hit the ground running and confident working closely with senior internal stakeholders including the CEO.

About the Role

• Responsible for enhancing and protecting the charity’s reputation, advising on the best course of action, assessing risks and briefing senior leaders as appropriate. 
• Manage and be part of the out of ours on-call rota, which manages any potential negative media coverage
• Creating proactive statements for any incidents that are arising.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

We are currently looking for a CRM Systems Manager to join our IT department on a full time permanent basis.

As part of the Digital Systems team, the CRM Systems Manager is responsible for managing the organisation’s Ticketing, Customer Relationship Management and Fundraising CRM application and associated systems. This multifaceted role covers the ongoing support, training and continuous improvement of the applications.

The System Manager oversees system administration and ensures helpdesk requests are resolved appropriately and efficiently, to maximise system effectiveness and high standards of customer service.

The successful candidate will work across a variety of responsibilities which include but are not limited to: 

• Provide support to Southbank Centre and the resident orchestras on CRM, ticketing and other systems
• Research, plan and implement improvements to CRM, ticketing and other relevant systems
• Deliver training on CRM, ticketing and other systems for Southbank Centre and the resident orchestras
• Supplier management
• Supervise industry standard management and best practice processing of data relating to system database and tools to provide high-quality business information
• Take part in the relevant system communities and keep on top of the latest improvements, issues and ideas
• Support system integration and contribute to the development of Southbank Centre’s information architecture
• Contribute to compliance with relevant legislation (e.g. GDPR), regulation and best practice

To learn more about the role please download the Job Description from our career page.

We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview for this role please indicate this on your application form. Interviews will take place at Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email our People Team and we will be in touch with you to make the necessary arrangements. 

By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. SC is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all.  We pride ourselves in building a supportive environment to enable the development of our staff. 

If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.

Southbank Centre

The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.

Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.

The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.

Our Artistic Mission

The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience.

At the Southbank Centre we believe in:

Creating welcoming spaces

• Because upholding respect, safety and belonging is at the heart of vibrant teams and communities. 
• This means us all taking responsibility for shaping and protecting a kind, compassionate and inclusive environment for others.

Making wonderful experiences together

• Because we all contribute to amazing artistic moments at the Southbank Centre.
• This means us all understanding and valuing the different parts we play in creating enjoyment and success.

Sparking new thinking

• Because different views and thought-provoking conversations inspire innovation, learning and growth.
• This means everyone having a desire to learn and being open to evaluating how they think and work.

Benefits & Perks:

As well as working at one of London's most popular and exciting  sites the successful candidate will also benefit from the following:

• A min 5%  employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment
• 28 days annual leave, plus bank holidays (pro-rata for part time employees)
• Hybrid working model (3 days office working, 2 days from home)
• Enhanced sick pay
• Enhanced family leave benefits
• Up to 30% discounts at onsite retail, food and beverage vendors
• Staff ticket offers for Southbank Centre events
• Free entry to Hayward Gallery
• Free/discounted entry with other reciprocal organisations
• Free staff yoga 
• Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7
• Season ticket loan
• Cycle to work scheme

The deadline for applications is 23:59 on the closing date for the job posting.