Community Fundraising And Operations Officer Jobs in Home Based
Job Title: Citadel Manager (London)
Hours: 35 per week (full time)
Location: Home working with regular travel across London including to the Vauxhall office.
Contract: Fixed term (until 31st January 2026)
Salary: £41,265 per annum
About us
Housing Justice is a charity that acts on homelessness and housing need across England and Wales. We work to prevent people from experiencing homelessness, help people out of homelessness or destitution, and enable the building of affordable homes. We also take a leading role as the voice of the faith and voluntary sector, supported by the Welsh and UK Governments. At Housing Justice, we value differences: we are a diverse organisation, and we work with people of all faiths and none. We seek to influence and bring about change for the benefit of those we serve through partnership, lobbying and networking. Our initiatives include Faith in Affordable Housing, Hosting people seeking sanctuary, Support for people from Ukraine, The Winter Night Shelter Network and Citadel.
About you
We seek an outgoing, confident leader who is well versed in public speaking and influencing people. Excellent organisational and relationship building skills are essential, along with experience of leadership and managing a team. We are looking for someone who is passionate about the role of community in ending homelessness.
About the role
We seek an inclusive, self-motivated leader to manage the Citadel project across South East London (Southwark, Lambeth, Greenwich, Lewisham, Bexley and Bromley). Responsibilities include overseeing the overall running of Citadel in London, regular monitoring, reporting, budgeting, and supporting four Citadel Co-ordinators in overcoming any local barriers and developing strong local partnerships.
About Citadel
Citadel is a volunteer-led project preventing homelessness by helping people find or sustain their tenancies and establish a home. Volunteers, once recruited, trained and DBS checked are matched with those referred for support. Co-ordinators and volunteers work closely with those referred to establish what matters to them and how best they can support them.
Benefits:
- 29 days annual leave (3 fixed over Christmas), plus an additional day per year of service over 3 years (up to 5 additional days)
- Openness to flexible ways of working
- Employee Assistance Programme
- Home office set-up
- Cycle to Work Scheme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a motivated business manager who is committed to improving health outcomes for children and young people and reducing health inequalities. The successful candidate will provide exceptional organisational, financial, & business support to continue to grow the organisation.
SAPHNA is a professional organisation and charity established in 2006. We are the voice of school and public health nurses across the UK, and the Crown Dependencies. Our mission is to achieve equality and excellence in school nursing practice leading to improved health outcomes and reduce health inequalities for all school aged children, young people and their families and communities.
We strive to take forward the Public Health agenda by working in partnerships to influence health, care policy, and support the workforce, for the benefit of children and young people and the communities where they live and learn.
The initial contract is 12 months fixed term with a view to extension. There will be a 3 month probational period.
24 hours per week, £33,000-35,000 pa, pro rata and depending on experience. Pension included.
The role is home based with ability and willingness to travel across UK when required. Flexible working hours to be agreed and to meet the needs of the organisation. Holiday allowance is 25 days per annum pro rata plus bank holidays.
Main Responsiblities:
- Supporting the Professional Officer in managing finance, human resources, risk management, quality, operational change, board activities and business planning for the organisation.
- Providing programme management support for SAPHNA bidding, budget, invoicing, and contract management processes.
- To support the development and delivery of SAPHNA business planning and prioritisation, including horizon scanning and creating business cases and new opportunities for income generation.
- To support the Professional Officer in ensuring all the organisations charitable obligations are met.
- To support the Professional Officer and SAPHNA team as required in any other related work- streams.
- Line manage the administrator assistant and have organisation oversight and governance responsibilities of the office based processes.
The SAPHNA is an expanding and evolving organisation, as such the job description and person specification will be reviewed on an ongoing basis in accordance with the evolving needs of the wider team.
To achieve equality and excellence in school nursing practice leading to improve health outcomes & reduce health inequalities for school aged children
The client requests no contact from agencies or media sales.
Job title: Citadel Manager (England)
Hours: 35 per week (full time)
Location: Working from home with occasional travel to meetings/events in Bristol, Cornwall, Sheffield and Hastings – it is therefore important the applicant is based within reasonable middle distance of these areas e.g. in Bristol, Bath, Swindon, Reading etc.
Contract: Fixed term (until January 31st 2026)
Salary: £36,843 per annum
About us
Housing Justice is a charity that acts on homelessness and housing need across England and Wales. We work to prevent people from experiencing homelessness, help people out of homelessness or destitution, and enable the building of affordable homes. We also take a leading role as the voice of the faith and voluntary sector, supported by the Welsh and UK Governments. At Housing Justice, we value differences: we are a diverse organisation, and we work with people of all faiths and none. We seek to influence and bring about change for the benefit of those we serve through partnership, lobbying and networking. Our initiatives include Faith in Affordable Housing, Hosting people seeking sanctuary, Support for people from Ukraine, The Winter Night Shelter Network and Citadel.
About you
We seek an outgoing, confident leader who is well versed in public speaking and influencing people. Excellent organisational and relationship building skills are essential, along with experience of leadership and managing a team. We are looking for someone who is passionate about the role of community in ending homelessness.
About the role
We seek an inclusive, self-motivated leader to manage the Citadel projects in England (excluding London) in Bristol, Cornwall, Sheffield and Hastings. Responsibilities include overseeing four projects, regular monitoring, reporting, budgeting, and supporting six Citadel Co-ordinators in overcoming any local barriers and developing strong local partnerships.
About Citadel
Citadel is a volunteer-led project preventing homelessness by helping people find or sustain their tenancies and establish a home. Volunteers, once recruited, trained and DBS checked are matched with those referred for support. Co-ordinators and volunteers work closely with those referred to establish what matters to them and how best they can support them.
Benefits:
- 29 days annual leave (3 fixed over Christmas), plus an additional day per year of service over 3 years (up to 5 additional days)
- Openness to flexible ways of working
- Employee Assistance Programme
- Home office set-up
- Cycle to Work Scheme
The client requests no contact from agencies or media sales.
Job Title: Citadel Co-ordinator (London)
Hours: 35 per week (full time)
Location: Hybrid - minimum 1 day per week in Vauxhall office with regular travel across London.
Contract: Fixed term (until January 31st 2026)
Salary: £ 37,840
About us
Housing Justice is a charity that acts on homelessness and housing need across England and Wales. We work to prevent people from experiencing homelessness, help people out of homelessness or destitution, and enable the building of affordable homes. We also take a leading role as the voice of the faith and voluntary sector, supported by the Welsh and UK Governments. At Housing Justice, we value differences: we are a diverse organisation, and we work with people of all faiths and none. We seek to influence and bring about change for the benefit of those we serve through partnership, lobbying and networking. Our initiatives include Faith in Affordable Housing, Hosting people seeking sanctuary, Support for people from Ukraine, The Winter Night Shelter Network and Citadel.
About you
We are looking for outgoing, confident and skilled communicators who are well versed in public speaking, building relationships and influencing people. You will feel confident to speak to anyone and will proactively seek out opportunities to build partnerships and promote the projects. You will be a self-motivated, committed person with experience of working in the homelessness, housing or voluntary and community sectors.
About the role
We are seeking to hire 4 driven and proactive Citadel co-ordinators across South East London (Southwark, Lambeth, Greenwich, Lewisham, Bexley and Bromley) – to recruit, train, support and supervise committed volunteers who will directly support people experiencing homelessness locally.
About Citadel
Citadel is a volunteer-led project preventing homelessness by helping people find or sustain their tenancies and establish a home. Volunteers, once recruited, trained and DBS checked are matched with those referred for support. Co-ordinators and volunteers work closely with those referred to establish what matters to them and how best they can support them.
Benefits:
- 29 days annual leave (3 fixed over Christmas), plus an additional day per year of service over 3 years (up to 5 additional days)
- Openness to flexible ways of working
- Employee Assistance Programme
- Home office set-up
- Cycle to Work Scheme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Magic Club inspires young people to dream big, helps them to develop strong foundations and supports them to reach their fullest potential.
Could you play a key role within an ambitious young charity to create real and lasting change for young people? If you have considerable experience working with young people and have the skills, passion and ideas to ensure every young person in Claremont has the opportunity to reach their fullest potential then we would love to hear from you!
The Magic Club (CIO) is a charity in Claremont, Blackpool, working with young people aged 7-16 to support them to thrive; increasing skills, accessing new opportunities, developing relationships and having loads of fun. We currently deliver youth club sessions four evenings each week in term time from our own venue, offering a diverse and high quality range of activities and project work. We also deliver detached youth work, Duke of Edinburgh and Arts Award programmes, AQAs, trips, residentials, holiday programmes, 1-2-1 and small group work, projects and youth volunteering, all served up with really tasty food. Alongside this we work with our parents and carers, wider community and partners to ensure we do whatever we can to support young people to thrive.
Opening in March 2018, we have seen a huge impact for young people in our community. With increased confidence, social skills and aspiration as well as improved relationships and routes to further education and work; we are making a lasting difference.
We are recruiting for a Senior Youth (Support) Worker to join our small, friendly team. We are looking for a highly motivated and skilled colleague, with the vision, knowledge and commitment to lead on the delivery of our curriculum, projects, club sessions and activities with, and for, the young people of Claremont.
You will support our team of youth support workers, volunteers and Peer Educators, helping them to use their knowledge and experience for the benefit of our members. You will develop relationships and partnerships within the community to develop further support and opportunities for young people. You will also support the evaluation of our work, ensuring we are continually meeting the needs and interests of young people.
We will accept applications from JNC qualified workers or for individuals who are willing to complete a funded Level 6 qualification whilst working with us (the salary bands reflect payments for unqualified and qualified individuals). In either case we would require a Senior Youth Worker with comprehensive experience of working with young people and has experience of supervising teams of staff and volunteers.
We are a little biased, but we think the best part of the role is working with some of the most brilliant young people in Blackpool. This role will be pivotal in supporting the charity to further develop our offer for our young people, ensuring it is high-quality, meets the needs of our members and makes a big impact. There is a lot of scope for some really creative work and we can assure you, no two days will ever be the same.
Applications are welcomed from experienced, skilled and passionate individuals who meet the criteria outlined in the Person Specification.
We are reviewing applications for this role on a rolling basis, it will close once we have received an sufficient number of shortlisted applications.
Supporting young people in Claremont, Blackpool to dream big, develop strong foundations and reach their fullest potential
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking to recruit a Services Development Manager, to develop, scope, and manage high-quality income-generating services that meet the needs of clients and the community. This includes overseeing current and developing services such as foot health, at-home support, counselling, dementia care, and later life planning.
Key Responsibilities:
Service Development:
· Conduct market research to identify potential income-generating services.
· Develop business plans and operationalise new services.
· Collaborate with stakeholders in Herefordshire, Worcester, and Malvern Hills to identify service gaps and establish best practice delivery models.
· Partner with the marketing team to create strategies for promoting new services.
Service Delivery:
· Work alongside the management team to execute the organisation’s strategic plan and deliver services aligned with core objectives.
· Implement detailed planning, monitoring, evaluation tools, and KPIs for each service or project.
· Manage financial aspects, including budgeting and monitoring of income and expenditure, in collaboration with the Finance Manager.
· Lead and develop a team of staff and volunteers to provide high-quality, person-centered services.
· Oversee day-to-day operations, ensuring adherence to operating procedures.
Team Management:
As a member of the senior management team, you will lead and develop a team of staff and volunteers to deliver a portfolio of high-quality, person-centred services. Your role will involve:
· Conducting team meetings, supervisions, and managing performance issues in partnership with the HR Manager.
· Fostering relationships with key stakeholders, including funders, commissioners, and local partners.
· Developing referral pathways and enhancing the organisation’s profile.
Contract and Grant Management:
· Oversee contracts and grants, ensuring compliance and timely reporting.
· Identify risks to service delivery and take corrective actions.
· Work with the SMT and CEO to develop tenders and bids for funding
General Duties:
· Adhere to all organisational policies and procedures.
· Participate in training relevant to the role.
· Represent the organisation internally and externally.
· Collaborate with colleagues to identify opportunities for innovation and improvement.
· Work with the Finance Manager to manage service budgets effectively.
· Demonstrate a commitment to the organisation’s ethos and mission.
· Make informed decisions to address challenges and implement changes.
· Act as an ambassador for the organisation at all times.
· Perform any other duties as requested by the organisation.
Person Specification
The following criteria will be assessed from information provided on your application and during the assessment process
- High standard of education to level 4 or above, or demonstrable ability to work at this level
- Educated to degree level
- A full driving license and willingness and ability to drive for work purposes
Experience
- Significant experience of designing and developing profitable income generating services
- Significant management experience including line management of a team
- Experience of creating a team
- Experience of monitoring income and expenditure and re-designing as needed
- Experience of managing multiple services with competing priorities
- Experience of working as part of a management team
- Experience of negotiating contracts and other funding streams
- Experience of developing services and projects and writing service plans
- Experience of implementation of relevant policies and procedures
- Experience of performance management and reporting
- Experience of report writing and presentation
Skills
- Strong leadership skills with the ability to manage and motivate staff
- Presentation skills
- Exceptional organisational skills
- Ability to manage change and to manage changing priorities and services
- Creative thinking and meeting of client need
- Ability to work to deadlines
- Ability to manage difficult situations
- Ability to analyse and present data
Knowledge
- An understanding of the current and emerging needs of older people
- Good knowledge of Herefordshire and Worcestershire’s geography
- Knowledge of the health and social care landscape
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Background
Hackney Migrant Centre (HMC) delivers a free advice and support service for vulnerable migrants who have immigration, housing, welfare and health problems. We support visitors to secure their immigration status and move out of homelessness and destitution in the long-term, as well as assisting to address immediate issues, such as access to healthcare. HMC’s work is informed by a vision of a UK where no one is forced into destitution, exploitation or vulnerability as a result of their immigration status.
We have secured funding from Trust for London to employ an Immigration Advisor. The Immigration Advisor will provide immigration advice and assist visitors to make immigration and asylum applications. The postholder will work alongside external advisors to provide initial immigration advice on matters including human rights based applications, asylum, trafficking and family reunion. Advisors will work alongside Immigration Caseworkers and volunteers to coordinate and oversee the next steps for visitors after the initial immigration advice has been provided.
This role sits within the Immigration team, consisting of an Immigration Team Manager (part time), an Immigration Caseworker and a Long Residence Immigration Caseworker. HMC also benefits from two Housing & Destitution Caseworkers and the support of a Fundraising Officer and Volunteer & Participation Manager who are managed by the Operations Manager and CEO. HMC is supported by over 50 dedicated volunteers who work across the organisation. In addition, HMC works closely with a number of partner organisations to ensure visitors can access specialist legal advice and long-term support with immigration, housing, destitution, health and wellbeing. These include, Together with Migrant Children and Islington Law Centre.
We are keen to hear from applicants who have OISC Level 3 accreditation, the equivalent IAAS or a valid exemption. We will consider applicants with OISC Level 2 accreditation who can demonstrate experience of skills required below.
MAIN DUTIES
1. Advice and casework
- Provide high quality advice and representation for visitors with complex or urgent cases, specific vulnerabilities or those who would otherwise face particular difficulty in accessing representation from legal aid providers. For advisors with Level 3 OISC accreditation, this will be up to and including appeal-stage casework.
- Assist in the supervising of the work of the Immigration Caseworkers and volunteers.
- Provide training to HMC’s volunteers on immigration issues and maintain up to date resources.
- Provide immigration advice and support to the Housing staff team where available housing options and routes out of destitution are dependent on future immigration applications.
2. Collaborative working
- Work with HMC’s existing external advice partners to ensure effective, co-ordination of advocacy and casework support on a wide range of issues.
- Develop links and partnerships with other organisations to enable effective joint working.
- Provide information, statistics and case studies to external and internal stakeholders to support campaigning, advocacy and research relevant to HMC’s visitor group.
- Work closely with partner organisations to identify legal issues affecting HMC’s visitor group and, where appropriate, contribute to litigation and strategic policy work undertaken by external stakeholders to address these matters.
3. Compliance and Regulation
- Ensure HMC is meeting the standards required to maintain OISC accreditation.
- Keep up to date with legislation and guidance required to provide immigration advice at OISC L3 or OISC L2 dependent on accreditation level and meet the relevant OISC competence requirements, including maintaining a Personal Competence record of personal objectives regarding training and development.
- Ensure accurate record keeping using HMC’s case management system.
- Work with the Immigration Team Manager to ensure an effective monitoring system for the work and outcomes of the Immigration Team for funding and reporting purposes.
- Administrative tasks relevant to the post.
4. OTHER DUTIES
The post holder will be expected to:
- Implement sensitively HMC’s policies and procedures, especially with regards to confidentiality and equal opportunities
- Work collaboratively with other HMC staff, volunteers and professional advisors
- Participate actively in staff meetings, and other meetings as may reasonably be required
- Attend HMC Trustees’ meetings as required
- Support HMC's fundamental aim of providing a safe and caring environment for our visitors.
- Work in line with the ethos of HMC.
Please complete your application and covering letter addressing the skills and experience in the Person specification by Monday 03rd July 2024.
We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, those who are migrants or refugees, and who have lived experience of the impact of immigration policy and practice.
The first-round interviews are scheduled to take place online on Tuesday 9th or Thursday 11th of July.
Please let us know if you require any reasonable adjustments to apply, or at interview stage.
Due to our limited capacity, we are very sorry that we will be unable to offer feedback on applications which are not shortlisted.
The Rugby Portobello Trust (RPT) is a North Kensington charity that has been supporting children, young people and families from all across west London since 1884. Through arts, sport, music, mentoring and support in academics, employment, mental health and wellbeing, we help children and young people in our community to overcome barriers to reach their full potential. We have a team of around 40 staff members and we support more than 1,300 children, young people and families every year. We run services six days per week and we are supported by more than 200 volunteers and 1,500 local funders. The Rugby Portobello Trust is a part of the national charity People Potential Possibilities (P3 Charity).
This is a really exciting time for the charity as we celebrate our 140th anniversary and look towards our next phase of development to ensure we’re offering the best possible support to the next generation in our community. To do this, we are recruiting for a Director of Youth and Family Services to lead and manage operational service delivery and the delivery of our outreach and community engagement in and around west London. The Director will ensure the delivery of excellent services through innovation and co-production and foster an organisational culture that strengthens our brand and stays true to the values and mission of RPT and P3 Charity. You will embed a people-first, values-based ethos and maintain an environment where safeguarding is central. You will support the retention and development of both existing and new programmes in conjunction with the Director of Fundraising & Communications and in line with the values and strategic vision of the organisation. In addition, you will be an integral member of P3’s Senior Leadership Team, manage a number of operational leads, and work closely with the Chief Operating Officer to support the development and long-term vision of RPT and P3 Charity.
The successful candidate will have grass roots experience relating to youth work with an understanding of the challenges that face young people. In addition you will have experience of developing and delivering youth/family services having worked at a senior and strategic level. You will have led on change management and transformation projects, with demonstrable experience of managing and leading teams effectively. A people person at heart, you will enjoy working in a busy, vibrant environment with the ability to build relationships at all levels and be confident acting as an ambassador for the charity. You will be solutions focused and well versed in providing operational leadership in a similar environmental, with a good understand of the complexities and challenges that face a youth/community organisation such as RPT. You will ensure the wellbeing and safety of all stakeholders and staff and be able to demonstrate experience of having done this previously in a leadership role. This is a fantastic opportunity to join a friendly, passionate team and we are looking for someone who will bring the same level of passion for the role and our mission.
Rugby Portobello Trust are partnering with Prospectus to recruit for this vacancy. To apply please submit your CV and a two page supporting statement, preferably in Microsoft Word/PDF format. The statement should outline your motivation for joining RPT and why you feel you would be a good fit for this role. You should also demonstrate your experience and skillset with examples relating to the Who We Need section in the Appointment Brief. If you have any further questions or would like to know more about this opportunity please contact Steven Fraser from Prospectus.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
We're looking for a new Volunteer-Led Services Manager to lead our transport and befriending services as well as helping us to grow our team of volunteers across the whole organisation.
Key responsibilities are:
- Day to day oversight of our Volunteer Led Services (Community Connections Befriending, and Community Connections Transport and Care Home Befriending)
- Line management of Befriending and Transport teams
- To further develop these projects and ensure user/volunteer involvement
The client requests no contact from agencies or media sales.
Job Title: Citadel Co-ordinator
Hours: 35 per week (full time)
Location: Home working, roles must be based in Bristol (x2), Cornwall* (x2), Sheffield (x1) or Hastings (x1)
Contract: Fixed term (until January 31st 2026)
Salary: £33,786
About us
Housing Justice is a charity that acts on homelessness and housing need across England and Wales. We work to prevent people from experiencing homelessness, help people out of homelessness or destitution, and enable the building of affordable homes. We also take a leading role as the voice of the faith and voluntary sector, supported by the Welsh and UK Governments. At Housing Justice, we value differences: we are a diverse organisation, and we work with people of all faiths and none. We seek to influence and bring about change for the benefit of those we serve through partnership, lobbying and networking. Our initiatives include Faith in Affordable Housing, Hosting people seeking sanctuary, Support for people from Ukraine, The Winter Night Shelter Network and Citadel.
About you
We are looking for outgoing, confident and skilled communicators who are well versed in public speaking, building relationships and influencing people. You will feel confident to speak to anyone and will proactively seek out opportunities to build partnerships and promote the projects. You will be a self-motivated, committed person with experience of working in the homelessness, housing or voluntary and community sectors.
About the role
We are seeking to hire 6 driven and proactive Citadel co-ordinators across Bristol, Cornwall, Sheffield and Hastings – to recruit, train, support and supervise committed volunteers who will directly support people experiencing homelessness locally.
About Citadel
Citadel is a volunteer-led project preventing homelessness by helping people find or sustain their tenancies and establish a home. Volunteers, once recruited, trained and DBS checked are matched with those referred for support. Co-ordinators and volunteers work closely with those referred to establish what matters to them and how best they can support them.
Benefits:
- 29 days annual leave (3 fixed over Christmas), plus an additional day per year of service over 3 years (up to 5 additional days)
- Openness to flexible ways of working
- Employee Assistance Programme
- Home office set-up
- Cycle to Work Scheme
*we will consider applications from across Cornwall, but will take location - in relation to where individuals are being supported - into consideration as part of the application process – access to your own transportation will be critical in this role.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be partnering with The Postal Museum, in the recruitment of their new Head of Marketing and Development. The Postal Museum is one of the newest and most exciting museums in London. It opened in 2017 and the museum is already established as a must-visit destination with award-winning experiences and marketing campaigns. Alongside hands-on exhibitions exploring over 500 years of British social and communications history, visitors can experience a subterranean ride through the tunnels of the old Post Office Underground Railway – Mail Rail. The museum welcomes over 160,000 visitors and its online content reaches a million users a year. This position is offered as a permanent, full-time position and will report to the CEO.
As the Head of Marketing & Development, you will be responsible for bringing the brand of The Postal Museum to life in new and innovative ways to reach ambitious admission and visitor targets - across all marketing channels, press and media, and in all communications to engage their varied audiences. Additionally, you will be responsible for driving individual giving and developing corporate support for the museum.This is a strategic leadership role, in which you will be sitting on The Postal Museum’s Executive Management team. You will be responsible for achieving the organisation’s admissions income and visitor number targets and building its profile externally. This role oversees all marketing, PR, digital, internal communication, branding activity and fundraising efforts focussed on individuals and Corporates undertaken across the organisation. This is an exciting time to join the museum, as it begins to plan for two important anniversaries in 2027, 10 years since the museum opened and 100 years since Mail Rail first began operation.
Marketing of the museum is at the heart of the job, and good experience is needed for that function. It is not necessary to have direct experience of managing a development role if you have had experience of working on fundraising campaigns or with fundraising colleagues. The Postal Museum is a young museum with developing practice and so, they are more interested in recruiting someone with the enthusiasm, work ethic and curiosity to develop in their career than someone who knows everything about marketing and development but cannot think beyond that. The ideal candidate will have extensive experience of working at a senior level in a marketing or communications role, together with experience of developing, implementing, and delivering PR, Digital, and Marketing strategies to achieve sales targets. You will have experience delivering successful integrated marketing campaigns with demonstrable ROI, and a proven ability to motivate and lead teams, advise, and influence senior colleagues. You should have experience of building and managing a brand, as well as building and managing relationships with media contacts, partner organisations, stakeholders, and agencies.
To apply, please submit your CV and Supporting Statement explaining how you meet the requirements of the position in detail. Following your application, you may be contacted by Prospectus for an informal discussion and be asked to provide further information to assist with this recruitment process. Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community, including those with lived experience. We invest in your journey as a candidate and are committed to supporting you in your application.
We are recruiting for a Children’s Support Worker who will be working closely with children and their mothers who are living in our refuges escaping domestic violence and other forms of violence and abuse, to provide personal welfare support and ensure that our clients are provided with a safe, supportive, and welcoming environment.
A key requirement is to provide personal one to one and group support to children and young people to ensure they are provided with a safe, supportive, and welcoming environment. The post holder will support children who have witnessed or experienced domestic violence and plan and provide stimulating, safe, and appropriate activities.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
XLP is a youth work charity working to create positive futures for young people and at the cutting edge of tackling poverty and educational failure in inner London. We deliver holistic, long-term work with young people aged 11 to 25 in schools and communities.
This is an opportunity to join a dynamic leadership team delivering a large variety of youth work projects across nine boroughs in London. Your role will provide effective and visionary leadership and strategic direction for our growing Youth Work team, currently made up of 50 youth workers and apprentices, helping to create a team and culture that listens to young people's voices and is committed to continuous learning and development. As a charity that has grown from £2m to £3m in recent years, this is a significant time for XLP as we look to professionalise our offer, and press into impact, line management, accountability and safeguarding.
You will lead on the processes, system and culture changes we require as a growing charity to ensure all activities are safe, carried out to an excellent standard and meet the budgetary and contractual requirements of the organisation.
The successful candidate will report directly to the Chief Executive Officer (CEO) and will sit on the XLP Executive Team, alongside a Director of People and Operations, a Deputy Director of Youth Work, and a Director of Fundraising and Comms, to ensure XLP’s overall strategic objectives and desired outcomes are met.
We’re keen to increase the diversity of our Executive Team and Senior Management Team. We particularly encourage applications from women and from Black, Asian and Minority Ethnic candidates.
About you
Key Skills:
- Experience of working in senior leadership in an organisation at least of similar size and complexity and a track record of seeing strategic vision become a reality.
- Substantial understanding of youth work (with 11-18 year olds), particularly the difficulties facing and experienced by young people living in an inner-city environment.
- Core knowledge of relevant national guidance for work with young people.
- Knowledge of relevant safe practices and processes for delivering youth work programmes.
- Substantial experience of strategic youth work programme design, development and evaluation, and impact management.
- Knowledge and experience of delivering projects in partnership with community youth organisations.
- Experience in building, developing, managing and leading teams effectively, focusing on results delivery.
- Demonstrable project management skills, with a track record of successful delivery.
- Experience of managing budgets.
- Experience in public speaking and delivering training.
- Excellent interpersonal and communication skills (verbal and non-verbal), which inspire confidence, contribute to and further a culture of excellence.
- Work in sympathy with our values and approach to our work.
- Able to influence and build strong relationships with internal and external stakeholders.
- Organised, flexible, agile and responsive, with a focus on results.
- Ability to maintain confidentiality.
Useful if you have:
- Qualification in youth work, or equivalent experience.
- Experience of leading child protection and safeguarding within a youth work context.
What We Offer
- 25 days annual leave, with 3 additional days between Christmas and New Year
- Employee Assistance Programme
- Ongoing training and development
- Supportive and flexible work environment
- Diverse and inclusive culture
- Generous sick and compassionate leave policies
- Enhanced maternity leave policy
How To Apply
Please click the link to apply via our website. You'll be asked to complete a short form and upload a CV and personal statement. Applications close on Friday 12th July at 12pm (midday). Please note, we reserve the right to close applications early if a suitable candidate is found.
The client requests no contact from agencies or media sales.
About the role:
The Advice Service Manager is responsible for all advice team operations and developing the Kinship advice pathway.
You’ll manage a team to deliver a consistent, high quality and effective service. You’ll be responsible for developing and implementing systems and monitoring service quality and performance.
Continuously improving the service, embracing digital solutions and creating efficiencies and processes to drive performance, you’ll increase our ability to provide more support to kinship carers across England and Wales.
You’ll ensure that kinship carers are able to access the information and advice they need in an accessible and consistent way within a clear operational framework.
Key responsibilities include:
- Deliver high quality, targeted and tailored advice to kinship carers in England and Wales.
- Develop a service framework that delivers a consistent service within clear timeframes.
- Set out clear expectations for enquiry response across all channels.
- Manage daily advice line operations, including work on cases, data and continuous improvement.
- Act as deputy designated safeguarding officer (DDSO) providing clear advice on actions needed when safeguarding concerns are raised.
- Develop and manage a high performing team.
Essential criteria includes:
- Substantial working knowledge of advice service delivery frameworks.
- Working knowledge of call handling and client record systems.
- Working knowledge of assessing the needs of individuals (e.g. social care, financial and legal) to provide appropriate advice and information.
- Substantial experience managing an advice service or similar, ideally in a health, social care or charitable organisation.
- A strong background in advice work with proven experience in an advice-giving role.
Key dates:
- Deadline: 9am, Monday 8 July 2024
- Interview 1: 24/25 July 2024 (2 hours, online). This interview will consist of an online interview and presentation; and a team session, including preparation time and facilitating a team activity.
- Interview 2: TBC
How to apply:
We will ask you for your CV and to respond to the following five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together and will be marking on the strength of the response to each question. Once this is complete, both will be reviewed together. You will have 250 words per answer.
Questions for application (along with CV):
- Using examples of your work, give an overview of how your experience equips you to be an effective and dynamic advice service manager.
- Give examples of how you have used operational frameworks to deliver consistent and boundaried advice services. If you have similar experience in another field please clearly demonstrate how that experience would transfer into this role.
- Describe how you have used call handling and client record systems in your work giving examples of how you have integrated the use of both within your practice.
- What makes you a great team manager? Give examples of how you have supported teams and individuals to flourish and when you have had to step in to address behaviour or performance issues.
- Give an example of service innovation you’ve led or been involved in. Outline your role and approach, how you involved users and the service improvements that were delivered as a result.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Yes Futures empowers young people to believe in themselves and discover their personal potential.
We are a multi-award winning charity, established in 2012. Our successful programmes have already made a proven difference to the lives of over 3400 young people.
We are ambitious about expanding our impact to many more young people and we are seeking a passionate and driven Programme Manager(s) to join delivery team and help us scale our programmes to more schools.
Programme Manager role
We are now looking for an enthusiastic and committed Programme Manager(s) to join our existing Programme Team in September 2024 on a full or part-time basis (6-month fixed-term with potential to extend). As a Programme Manager, you will be responsible for managing the Yes Futures programmes in-person, in our partner primary and secondary schools in North London, Essex, Hertfordshire, Bedfordshire & Buckinghamshire.
Main Responsibilities
You will be one of a small team of Programme Managers, dedicated to delivering excellent programmes which make a positive difference to the lives of students. The main responsibilities of the Programme Manager role are:
Programme delivery
- Responsible for the care and wellbeing of all students in your schools on the programme;
- Communicating with parents where necessary during the programme, by email, letter and telephone;
- Planning and delivering whole-group workshops for students;
- Planning and delivering information and celebration events for students and parents;
- Facilitating the in-person and online volunteer coaching team to deliver student coaching sessions. As well as delivering coaching sessions to students, where required;
- Developing business and charity partnerships for day trips;
- Planning and delivering the day trips included in the programme;
- Supporting the planning and delivery of the Into the Wild and World of Work day trips;
- Implementing discipline procedures, including reporting serious discipline issues;
- Implementing all necessary Health and Safety and Child Protection procedures, including recording and reporting any incidents;
- Ongoing communication with the school and Yes Futures head office regarding student engagement and progress.
Organisation and administration
- School onboarding, including ensuring that dates are planned, students are recruited and parental agreements are returned;
- Planning and organising the logistical elements of the programme (timetables, activities, sessions plans etc) through liaising with Yes Futures head office, school staff, businesses, charitable organisations and the rest of the Coaching team;
- Creation of Risk Assessments, parent letters and programme-related documents for schools;
- Sourcing materials needed for programme sessions, including lunches for trips;
- Assisting with finance and petty cash where required.
Management of volunteer Yes Futures Coaches
- Managing and developing the skills of your Coaching teams (usually 2-6 adults per school);
- Ongoing communication with your Coaching teams, to foster their enthusiasm and commitment;
- Supporting Coach recruitment for future programmes;
- Supporting the planning and delivery of training for Coaches;
- Maintaining accurate and secure records of Coaches’ personal information, absences, sickness and other relevant information.
Evaluation and reporting
- Facilitating the pre-, mid- and end of programme evaluations;
- Oversight and input of key student monitoring data and impact data;
- Debriefing and ongoing feedback collection from schools and Coaches;
- Ensure all work is carried out in an effective and timely manner to support continued high standards of the Yes Futures programmes.
Programme Managers will also be given the opportunity to support with other Head Office functions, including but not limited to:
- Strengthening our strategy, programme design and theory of change;
- Supporting the marketing of Yes Futures to new schools and customers;
- Developing our fundraising strategy through bid writing and other fundraising tasks;
- Establishing relationships with key partner organisations;
- Planning our future Ambassador offer and other pilot programmes.
In addition, as part of our focus on employee development, you will be able to dedicate time to individual personal development opportunities and gain further professional growth through leading working groups in strategic areas in which you are interested.
Benefits to you
Yes Futures is an incredible place to work. In the past two years, we have been awarded places in both the Top 100 Social Enterprises UK and the Escape 100: Best Companies to Escape To.
This is a unique opportunity to have an incredible impact, by joining our ambitious team at this exciting stage in the charity’s growth. You will have significant ownership over your work, enabling you to thrive and grow your talents in a collaborative environment alongside a supportive, fun team of colleagues.
As well as a generous reward package, we provide:
- 25 days’ holiday + bank holidays, increasing year-on-year to 30 days’ holiday after five years of service.
- Additional 3 days’ volunteering leave, so you can focus on your other charitable passions.
- Workplace pension with employer contribution of 5%.
- Flexible approach to work (remote working and flexibility around core hours 10am-4pm)).
- Generous CPD allowance for professional development and qualifications.
With us, you will make a tangible difference to thousands of young people’s lives.
Some testimonials from our current employees:
- "Yes Futures is an extremely positive and supportive working environment. All employees are valued and encouraged to contribute across all areas of the charity. My team are so enthusiastic and passionate about the fundamental ethos - helping to build a positive future for young people."
- "As well as every day being different, and the work we do being so rewarding, we have a fantastic team of dedicated, intelligent, interesting, passionate people! It's wonderful to be part of it all!"
- "I work with a supportive team with great passion and energy. We are all so different but share a passion for supporting young people. Our CEO is an inspiration and leads the way with her positivity, drive and enthusiasm."
How to apply
If you would like to apply, please send a CV and cover letter (max 600 words) to applications @ yesfutures. org. Please quote the role title and your name the subject line (e.g. Programme Manager - ‘Your Name’) by Monday 1 July (9am).
Please include:
- Your motivations for applying
- How your skills and experience meet the person specification for this role
- Your home address/ town or postcode (which should be within the specified region)
- Your preference for full or part-time roles (i.e. days per week)
- If you have access to a vehicle for work (this is not a requirement for the role but helps us effectively plan our school allocations).
- The date from which you are available to start the role
Dates and recruitment timeline
Shortlisted candidates will be invited to a first-stage online interview taking place on 9 & 10 July (invitations will be sent by Friday 5 July at the latest). Successful candidates will then be invited to an Assessment Centre and Interview taking place on Wednesday 17 July (in-person at our Brixton office in London). Please keep all these dates free.
Start date
Ideally, we are looking for a Programme Manager to start by late August/ early September in order to provide a comprehensive induction and handover prior to the next delivery cycle in September (though there may be some flexibility to accommodate the right candidate).
Positive futures begin with self-belief. Yes Futures empowers young people to believe in themselves and discover their personal potential.
The client requests no contact from agencies or media sales.