Community Engagement Worker Jobs in Park Royal, Greater London
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Communications & Marketing Coordinator
Purpose
To implement the annual communications and marketing plan
Responsible to
Associate Director of Programmes and Business Development
Responsible for
None
Working with
Colleagues within the Fundraising and Communications Department, the wider
organisation and external contacts as necessary
Location
Hybrid with frequent travel to London office
Post
Full time
Period
Permanent
Grade
3.X
Salary
GBP 37,687
RedR UK and the work we do
RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.
We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.
RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.
We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia.
RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.
Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.
About this role
The Communications and Marketing Coordinator will ensure that communications and marketing priorities are implemented across the organisation to build brand awareness and reputation, increase reach and engagement across key stakeholder groups (funders, learners, coordination bodies, strategic partners), support fundraising activities, as well as contribute to RedR’s positioning within relevant sectors.The post holder will have exceptional communication and organisational skills with a keen eye for detail and an interest in learning and development within RedR’s thematic areas.
Summary of Key Responsibilities
Key responsibilities include:
- Development and implementation of yearly comms and marketing plan with support from Associate Director of Business Development and Programmes
- Produce regular website, social media and communications content as well as newsletters to maintain engagement and improve our reach across our members, supporters, funders and other target audiences
- Website maintenance and improvements in coordination with relevant staff, centralising efforts to ensure the functionality of the website and key integrations with third party platforms
- Support programme staff with creation of new resources and materials for our projects Support fundraising efforts including public appeals through content development, design and project management with external suppliers
- All employees are required to adhere to RedR's values of collaboration, excellence, lifelong learning, integrity and accountability.
Social Media and website
- Maintain and build RedR UK’s social media presence, ensuring social media channels are populated with engaging content with a consistent, strong voice reflecting RedR’s strategy to maximise potential for exposure among target audiences
- Manage a calendar of social media and website activity
- Work with the Associate Director of Programmes and Business Development to create and develop campaigns (including fundraising and awareness raising campaigns) to be run across social media platforms
- Monitor and report on engagement, number of followers and website referrals to inform best practice for post timing and content
- Act as the primary point of contact for queries received through social media and inbound emails, ensuring they are responded to appropriately and in a timely manner
- Responsible for the day-to-day management and maintenance of RedR UK’s website, including making edits and creating new content
- Ensure the website content is proofread and accurate, and any broken links or errors are promptly corrected
- Website (wordpress) maintenance and improvements in coordination with relevant staff (and external developer where relevant), centralising efforts to ensure the functionality of the website and key integrations with third party platforms
- Work with external website developer to resolve issues with the website and further develop design of website to accommodate emerging needs.
Marketing
- Stay abreast of comms and marketing trends and propose new and innovative approaches to increase outreach, engagement and fundraising income
- Produce in-house marketing materials and templates including event brochures, proposal templates, illustrations for reports/proposals, graphics and videos using platforms such as Canva or Adobe Photoshop, Adobe Illustrator, InDesign, PowerPoint and other editing tools
- Produce and disseminate high quality regular newsletters, and support with production of speeches and letters
- Identify inspiring impact stories and produce written and occasional films case studies and other content for use by the Fundraising and Programmes teams, supporting
- Support programme teams wishing to undertake communications activities as part of a grant/funded project; ensure that institutional donors’ communications activities and visibility requirements are respected
- Lead on emergency communications, in close coordination with the Associate Director of Programmes and Business Development
- Champion and monitor the use of RedR brand and style guidelines; to develop messaging guidelines and ensure they are adhered to across the organisation and to support other departments to develop their messaging and material.
Additional
- Lead and coordinate the drafting of RedR’s Annual Report, liaising with staff across the organisation for input
- Contribute to the development of the fundraising and engagement strategy
- Occasionally support colleagues from the BD & Fundraising and Programmes teams to produce project reports for institutional donors and/or trusts and foundations
- Embrace the charity’s vision and values whilst continually seeking ways to build stronger and long-lasting initiatives that help bring values to life
- Keep up to date with sector developments, best practice initiatives and relevant training; proactively strengthen understanding of key sector themes including learning and development, and trends within RedR’s thematic areas
- Identify ways of streamlining processes and improving ways of working within the charity
- Ensure individual compliance with RedR policies and processes
- Undertake other tasks as reasonably requested by the CEO and Associate Director
Specification
Essential
- Experience working in the charity sector
- Demonstrable experience covering a broad range of communication methods, such as:
- Interviewing/sourcing/writing/editing case studies, impact stories, social media posts, newsletters, blogs, and speeches
- Building a case for support
- Using a Content Management System (CMS)
- Strong digital skills and an awareness of the importance of digital information in the sector.
- Knowledge of a broad range of communications activities (e.g. websites, marketing, social media, publications)
- Experience maintaining websites and social media, including producing effective content
- Excellent organisational skills and an ability to assess opportunities and challenges and then prioritise.
- Ability to research and identify communications opportunities
- Excellent attention to detail, especially in written work
- Ability to work well with a wide range of people from diverse backgrounds
- Up to date knowledge of key humanitarian or development issues and trends and
- commitment to the international disaster relief sector and RedR’s aims and objectives
- Knowledge of Office 365, WordPress, and design software (ideally Canva, but others could be used e.g InDesign, Adobe Illustrator)
- A commitment to the mission and values of RedR
Desirable
- Experience devising Google AdWords campaigns and managing Google Adwords account including SEO experience
- Experience using MailChimp
- CIM certificate in Marketing
- A good understanding of Google Analytics
- Video editing experience
- Experience of working for an international NGO, preferably in the humanitarian or international development sector
What We Offer: Your Well-being, Our Priority
At RedR UK, we are dedicated to creating a supportive work environment that values and nurtures our team. Our benefits package is designed to foster a balanced and fulfilling career, supporting both your professional growth and personal well-being:
Well-being & benefits
- 23 days annual leave, increasing by one day each year up to 28 days (excluding public holidays). Plus, one day birthday leave.
- 5% employer pension contribution involving dependants
- 3 paid days annually to volunteer for causes you care about
- 5 days of paid study leave
- Employee Assistance Programme
- Enhanced Maternity/Paternity/Shared Parental Pay at 100% for 12 weeks for employees with over two years of service.
- Life assurance coverage equalling four times your salary.
- Up to 10 days compassionate leave for family emergencies, 5 days dependent leave.
Our benefits are integral to RedR UK’s commitment to valuing, developing, and caring for our people as we work together to make an impact in the humanitarian sector. If you believe you can make difference, please join us.
How to apply:
Email a CV and a cover letter demonstrating your reasons for applying and suitability for the role. Please note that hiring will be on rolling basis with closing date (30th November 2024).
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OUR VISION
A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success.
OUR MISSION
To prepare talented students from underrepresented backgrounds for career success through industry-specific education and training programmes.
OUR VALUES
- Diversity: We value teamwork and champion diversity in all its forms, including diversity of thought.
- Innovation: We foster a culture of creativity and forward thinking. We continuously seek new ideas to support our service users while ensuring the meaningful engagement of our sponsors.
- Integrity: We act with integrity and communicate openly with all our stakeholders.
- Collaboration: We provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.
Overview
About SEO London
SEO London is a registered charity in the UK dedicated to offering educational, training, and mentoring support to students and young professionals from low socioeconomic and ethnic minority backgrounds.
Our programmes foster pre-professional development, facilitate career access, and ensure long-term success in various competitive global industries. Since our establishment in 2000, SEO London has played a pivotal role in advancing workplace diversity and inclusion. Numerous alumni, who have benefited from our transformative initiatives, now occupy key positions in leading UK and global corporations and firms. Our collaborations span across industries such as investment banking, asset management, consulting, commercial real estate, technology, alternative investments, insurance, and corporate law. Through partnerships with our sponsor firms, we empower our participants by providing industry insights, employability support, and exclusive access to job and internship opportunities in their chosen sectors.
Who we support
SEO London supports students and young professionals from ethnic minority groups and low socioeconomic backgrounds. We aim to support those who need us the most.
Ethnic minority groups: As per UK government guidelines, we use ethnic minority to describe all ethnic groups other than White British or other White backgrounds.
Low Socioeconomic backgrounds: At SEO London, socioeconomic background is assessed as belonging to one or more of the following: household income, free school meal status, refugee or asylum seeker background, experience of local authority care, education and occupation of parents, and history of having lived in social housing.
Role Description
Overview
Sponsors for Educational Opportunity (SEO London) is looking to hire a Senior Marketing Coordinator, reporting to the Marketing and Communications Manager.
- Job Title: Senior Marketing and Communications Coordinator
- Team: Outreach and Communications
- Location: 41 Great Guildford Street, London SE1 0ES
We offer flexible and hybrid working but office-based work is required from all staff on a regular basis. For this role we require the post-holder to be in the office for a minimum of 2 days per week.
- Reports to: Head of Outreach and Communications
- Term: Permanent Role
- 14 hours per week
- Ideal start date: ASAP
- Annual salary: £31.5K (pro rata)
We are open to flexible arrangements.
The Senior Marketing Coordinator role at SEO London presents an exciting opportunity for a detail
oriented professional to work in a dynamic environment. This position requires a hands-on approach, allowing the individual to execute various marketing strategies and initiatives effectively. The primary responsibility is to implement the marketing plan across multiple platforms, ensuring alignment with SEO London's mission, values and strategic objectives.
Accountabilities
Social Media Management
- Input into a review of SEO London’s social media plan and engagement tactics.
- Manage SEO London's social media accounts, including LinkedIn, Instagram, Twitter, Facebook and TikTok.
- Oversee the social media request process, liaising with other teams to capture compelling content.
- Execute the social media plan by creating weekly posts, including content writing and visual asset design, and social media ads where relevant.
- Maintain the DEI calendar, ensuring timely updates and incorporation into the weekly plan.
- Collaborate with the charity to engage staff with external communications and monitor programme-specific accounts for brand consistency.
- Collate social media metrics for internal reporting purposes.
Website Maintenance
- Conduct regular maintenance and edits to the website, ensuring content is current and relevant.
- Update the media centre and monitor analytics and reporting to assess website performance.
- Design 2D and video assets for the website, with the potential for video editing for other purposes.
Administrative Tasks
- Manage design administration by maintaining Canva and PowerPoint templates and supporting other teams with finalised external assets.
- Oversee merchandise inventory and orders, as well as other ad-hoc administrative tasks as needed.
Content Creation and Management
- Create engaging content for social media posts, newsletters, and website updates that reflect the organisation's impact and promote its mission.
- Think creatively and outside the box to deliver exciting and engaging content and visual assets targeted at students and existing and potential sponsor firms.
Analytics and Reporting
- Monitor and report on the effectiveness of marketing efforts across social media and the website, using metrics to drive continuous improvement.
Team Collaboration
- Work closely with other departments to ensure marketing efforts align with programme goals and organisational priorities.
Other Accountabilities and Responsibilities
- Support the marketing and promotion of programmes to student audiences across campuses in the UK.
- Assist in the execution of digital marketing campaigns during recruitment seasons, collaborating with the outreach staff members to align marketing efforts.
- Contribute to the execution of B2B marketing strategies aligned with SEO London’s business development goals.
- Foster relationships with various stakeholders including corporate partners, students, alumni and the broader community, ensuring targeted communications are relevant and impactful.
Required qualifications
- Bachelor's degree in a relevant field or equivalent.
- Advanced level in English, with strong creative writing abilities.
- Minimum of 2 years’ work experience in a similar role.
Skills and Experience:
- Proven experience in social media management and digital marketing.
- Familiarity with analytics tools to assess and improve social media and website performance.
- Project management skills with a focus on execution.
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Canva.
Desirable Skills and Knowledge
- Experience with Salesforce CRM and Photoshop.
- Understanding of the UK’s education system and DEI principles.
- Salesforce CRM.
- Photoshop.
- Knowledge of the UK’s education system.
- Good understanding of diversity, equity, and inclusion.
Behaviours
- Positive and proactive self-starter.
- Creative thinker with the ability to generate innovative ideas.
- Outstanding written and verbal communication skills.
- Highly organised and capable of managing multiple tasks simultaneously.
- Flexibility and ability to work collaboratively and with various.
- Application of DEI knowledge to foster a positive organisational culture.
What we offer?
- Annual Leave: 28 days + Bank Holidays.
- Enhanced Family Friendly Policy.
- Enhanced Pension Scheme
- Flexible working (2 days in the office) and a lovely office space by Borough Station.
- Benefits:
- Employee Assistance Programme
- Discounted Gyms via Medicash
- Charity workers discounts
- Critical Illness Cover
- Cash plan Healthcare and more…
Closing date for applications
Closing date for applications: January 6th
First and Second interview: on rolling basis
Equal opportunities Statement
SEO London is committed to ensuring that no prospective or current employee is discriminated against on the basis of race, sex, gender, nationality, marital status, sexual orientation, employment status, socioeconomic background, disability, age, or any other protected characteristic. We also strive to avoid disadvantaging individuals due to any condition or requirement that is not demonstrably justifiable.
Safeguarding
All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
Right to work
Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.
Facilities Coordinator
Are you passionate about creating welcoming, safe, and supportive spaces? Family Futures is seeking a proactive and detail-oriented Facilities Coordinator to help maintain our nurturing, therapeutic environment. As a key part of our team, you'll bring a friendly, can-do attitude, excellent organisational skills, and the flexibility to manage a diverse and busy workload. You will report to the Office Manager and together you'll play an essential role in ensuring our centre runs smoothly. If you’re a people-person with a love for helping others and keeping things running seamlessly, we’d love to hear from you!
At Family Futures our staff are all different as each staff member brings different lived experiences, unique ways of thinking and ideas to the team to provide an excellent service. This is one of our greatest strengths and enhances our agency’s culture. Family Futures actively encourages applications from qualified Black, Asian and minority ethnic groups as they are currently under-represented at our organisation.
We offer excellent staff development opportunities and a highly nurturing environment. We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Family Futures is a menopause friendly employer.
Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm, and will require the successful applicant to undertake a standard DBS disclosure.
The client requests no contact from agencies or media sales.
BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The Purpose of the Role
The purpose of the role is to assist the finance team in delivering its objectives and providing effective support to our Awards Management Unit (AMU) programmes and country offices.
Scope and Authority
Authority:
This position assists and works closely with the Project Finance Lead. The position has no line management authority.
Key Working Relationships
· Reports to Project Finance Lead.
· Close coordination with other members of the Finance team.
· Working relationship with the wider Finance & Operations department, Fundraising, US Finance, Country offices and the Awards Management Unit (AMU).
KEY ACCOUNTABILITIES
Grants income Allocations and Transfers (20%)
- Donor receipts: Ensure all donor income are identified and allocated to the correct grant and country codes and inform AMU UK, New York and country offices on a timely basis.
- Field Grant transfers: Prepare international fund transfers batches to New York twice a month; ensure grant funding balance is checked using the Funds Available and Bank running balance spreadsheets.
- Ensure all the donor receipts and funds trasfers are posted timely and accurately in Integra.
- Maintain digital files for grant transfers with full supporting documentation attached.
- Assist in providing supporting documents grants/transactions as required by country offices for Field Audits.
- Generate donor payment requests/Invoices on the request of AMU & Fundraising teams and maintain payment request log.
· Prepare non-PO journals to enable payments in Integra
· Process donor refunds and follow up with IRC Inc./Country office to return the funds to the UK and maintain a tracker for Inc./country returns.
· Prepare quarterly IATI report and submit to Project Finance Lead for review.
Grant Balances Reconciliation (65%)
· Reconcile transfers and field expenditure data between UK and New York for all UK grants by end of each month.
· Raise all issues arising from the reconciliations with the Project Finance Lead for quick resolutions with New York and country offices by end of each month so the corrections can be made promptly.
· Ensure each grant is reconciled monthly and added to the main Grants Schedule.
· Prepare grant revenue recognition journals for Project Finance Lead review to ensure completeness and accuracy every month.
· Assist in fund balance reconciliations for all restricted grants and resolution of issues with Project Finance Lead.
· Assist in the reconciliation of UK ledgers with the donor financial reports.
· Work with AMU and IRC, Inc to collate donor financial reports, contracts and amendments for closed grants to ensure that Integra reporting is correct.
· Assist in meeting the month end deadlines.
Other support (15%)
- Request the creation of new project extension in OTIS.
- Ensure any new projects are set up and mapped correctly in Integra
- Maintain UK office bank account templates held in on-line Bank software and amend templates when necessary.
- Ensure SCB digital bank statements are received from the bank and filed in the correct location on the server for all periods and passwords are removed before saving the statements.
PERSON SPECIFICATION
Essential
Skills, Knowledge and Qualifications:
· Good knowledge of accounting demonstrated by an accounting qualification such as AAT or part Qualified Accountant
· Strong IT skills including excellent Excel skills with the ability to use SUMIFS, IF, Pivot tables and VLOOKUP
· Excellent attention to detail, particularly when working with data and large volumes of data
· Data driven
· Able to work independently and also as part of a team
· Has strong communication skills, including communicating with colleagues in the UK and internationally, in person, on video calls and over email in a clear and professional way
· Good organizational skills and the ability to plan and prioritise work
Standard Responsibilities
Promote and actively participate in initiatives and efforts to build team engagement, inclusion and cohesion in IRC UK.
Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies
Standard Job Requirements
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
Candidates must have the right to work in the UK.
The deadline to apply for this role is 14th October 2024.
Related standard content:
IRC strives to build a diverse and inclusive team at all levels who as individuals, and as a group, embody our culture statement creating a working environment characterized by critical reflection, power sharing, debate, and objectivity for us to achieve our aspirations as a team and deliver the best possible services to our clients.
UK:
Narrowing the Gender Gap: The IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including flexible hours (when possible), enhanced maternity/adoption leave and pay and gender-sensitive security protocols.
IRC UK strives to be an equal opportunities employer. IRC UK is committed to equality of opportunity and to non-discrimination for all job applicants and employees, and we seek to ensure we achieve diversity in our workforce regardless of gender, race, religious beliefs, nationality, ethnic/national origin, sexual orientation, age, marital status or disability.
IRC UK welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK.
IRC UK will ensure that individuals with disabilities are provided with reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role. Please contact us if you may need such adjustments.