Community engagement officer volunteer volunteer roles in Manchester

As the Guild has grown in the past few years, our risk management, financial controls, and body of policies and procedures have also matured. Following the scheduled departure of two trustees earlier this year, the Guild’s Finance Subcommittee is seeking to welcome an independent member with relevant skills to attend meetings and advise on financial matters to help us make good decisions effectively.

This voluntary role supports trustees and staff by providing independent insight, constructive scrutiny, and professional expertise on financial planning, budgeting, risk, and long-term sustainability. As a guest to Finance Subcommittee meetings, you will review financial information, contribute to discussions, and help ensure resources are used effectively to maximise our charitable impact for students.

The Finance Subcommittee currently consists of two elected Officers, two external Trustees, and may include a student trustee in future. Papers and reports are ordinarily provided by the Guild Director, who is a non-voting guest to Subcommittee meetings. The Subcommittee normally meets four times per year for around two hours.

Students’ Union experience is not essential, but we are seeking a volunteer able to operate within our distinctive context. We are particularly interested in applicants with experience in finance, accounting, audit, charity governance, or business management.

🧭 BOARD EXPECTATIONS (Applies to ALL Members)

Every GLF board member plays a direct role in the success and sustainability of the organisation.

🌍 Core Expectations

• Fundraising Commitment:
  Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
  Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful).

• Time Commitment:
  Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning.

• Ambassadorship:
  Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions.

• Governance & Accountability:
  Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations.

• Strategic Leadership:
  Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility.

• Passion for the Mission:
  Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.

🧠 IDEAL CANDIDATE PROFILE (For All Roles)

We are looking for leaders who are:

• Deeply passionate about social impact, youth empowerment, and family stability.

• Professionally experienced (1+ years) in their area of expertise.

• Team players who bring creativity, positivity, and initiative.

• Connected and influential, willing to open doors and amplify GLF’s message.

• Dedicated, committing time, expertise, and monthly donations.

• Communication

Position: Board of Director - Vice-Chairperson (Unpaid Volunteer Role)

Reports to: Board Chairperson

Location: Hybrid (remote + in-person events as needed)

 Primary Purpose:

Deputize for the Board Chair (Founder), ensure robust board governance, and lead all independent oversight regarding the charity’s relationship with Guardian Light Enterprises Ltd.

 Key Responsibilities:

•  Chair full board meetings or committee sessions in the absence of the Chair.
•  Lead board discussions, voting, and contract approvals concerning Guardian Light Enterprises Ltd to eliminate conflicts of interest for the Chair/CEO.
•  Conduct annual board performance evaluations and support trustee development.
•  Serve as a sounding board and strategic advisor to the Chair.

 Candidate Specification:

•  Prior experience as a Charity Trustee, Vice-Chair, Chair, or senior executive in the UK non-profit sector.
•  Strong understanding of UK Charity Commission governance (CC3/CC29 guidelines).
•  Impartial judgment, diplomacy, and strong leadership capability.

Benefits:

• 🏛️ Founding Leadership Opportunity - Board members can help shape GLF from the ground up, rather than joining an established organisation where most decisions have already been made.

  🌍 Make a Direct Social Impact - Board members aren't simply attending meetings—they are helping create a future where vulnerable children, teenagers and single-parent families can access: Safe housing, Education and employment opportunities and more

  🚀 Build Senior Leadership Experience - For someone who wants to progress professionally, GLF can provide exposure to:Strategic leadership, Governance and more

  🎓 Training & Professional Development - Where resources allow, offer Board Members access to relevant training

  🤝 Exclusive Networking Opportunities - Give Board Members opportunities to represent GLF at: Business networking events, Charity conferences and more

  🎤 Public Speaking & Media Opportunities - Where appropriate, Board Members can represent GLF through: Radio interviews, TV/media opportunities and more

  ⭐ Recognition on the GLF Website - "Our Leadership Team"

  💼 Access to Professional Projects - Board Members can potentially lead major projects

   🧠 Advisory Board Pathway - Volunteer → Specialist/Expert → Advisory Board → Board of Directors → Senior Leadership

  💻 Professional Technology & Resources - Give Board Members access to appropriate organisational systems, such as:Organisational email, Connecteams, Webex access and more 

  💰 Reasonable Expenses - Where financially possible and properly authorised, GLF can reimburse legitimate expenses incurred while carrying out organisational duties, according to an expenses policy.

  Compensation:
  This is an unpaid volunteer position.

🧭 BOARD EXPECTATIONS (Applies to ALL Members)

Every GLF board member plays a direct role in the success and sustainability of the organisation.

🌍 Core Expectations

• Fundraising Commitment:
  Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
  Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful).

• Time Commitment:
  Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning.

• Ambassadorship:
  Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions.

• Governance & Accountability:
  Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations.

• Strategic Leadership:
  Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility.

• Passion for the Mission:
  Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.

🧠 IDEAL CANDIDATE PROFILE (For All Roles)

We are looking for leaders who are:

• Deeply passionate about social impact, youth empowerment, and family stability.

• Professionally experienced (1+ years) in their area of expertise.

• Team players who bring creativity, positivity, and initiative.

• Connected and influential, willing to open doors and amplify GLF’s message.

• Dedicated, committing time, expertise, and monthly donations.

• Communication

Position: Board of Director - Secretary (Unpaid Volunteer Role)

Reports to: Board Chairperson

Location: Hybrid (remote + in-person events as needed)

 Primary Purpose

Manage regulatory administration, statutory record-keeping, and board operations for both Guardian Light Foundation and Guardian Light Enterprises Ltd.

 Key Responsibilities:

•  Coordinate board meetings, compile agendas, prepare board packs, and record accurate minutes.
•  Maintain statutory registers (Trustees, Directors, Conflicts of Interest) and manage official correspondence.
•  Prepare and file annual governance updates with the Charity Commission and Companies House alongside the Treasurer.
•  Ensure compliance with the charity’s CIO Constitution and standing orders.

 Candidate Specification:

•  Background in company secretarial duties, legal administration, corporate governance, or executive administration.
•  Exceptional organization, writing skills, and attention to detail.
•  Familiarity with UK statutory compliance for charities or limited companies.

Benefits

🏛️ Founding Leadership Opportunity - Board members can help shape GLF from the ground up, rather than joining an established organisation where most decisions have already been made.

🌍 Make a Direct Social Impact - Board members aren't simply attending meetings—they are helping create a future where vulnerable children, teenagers and single-parent families can access: Safe housing, Education and employment opportunities and more

🚀 Build Senior Leadership Experience - For someone who wants to progress professionally, GLF can provide exposure to:Strategic leadership, Governance and more

🎓 Training & Professional Development - Where resources allow, offer Board Members access to relevant training

🤝 Exclusive Networking Opportunities - Give Board Members opportunities to represent GLF at: Business networking events, Charity conferences and more

🎤 Public Speaking & Media Opportunities - Where appropriate, Board Members can represent GLF through: Radio interviews, TV/media opportunities and more

⭐ Recognition on the GLF Website - "Our Leadership Team"

💼 Access to Professional Projects - Board Members can potentially lead major projects

 🧠 Advisory Board Pathway - Volunteer → Specialist/Expert → Advisory Board → Board of Directors → Senior Leadership

💻 Professional Technology & Resources - Give Board Members access to appropriate organisational systems, such as:Organisational email, Connecteams, Webex access and more 

💰 Reasonable Expenses - Where financially possible and properly authorised, GLF can reimburse legitimate expenses incurred while carrying out organisational duties, according to an expenses policy.

Compensation:
This is an unpaid volunteer position.

Job description

As Clinical Lead, you will provide professional oversight, guidance, and liaison for all cultural and emotional therapy initiatives within the organisation. You will work closely with membership, engagement, and programme teams. This role blends strategic leadership, operational management, and community-facing support to build safe, transformative, and accessible therapy systems.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Professional qualification and current registration in Clinical Psychology, Counselling Psychology, Psychotherapy, Counselling, or a closely related discipline (e.g. HCPC, BACP, UKCP, BABCP, or equivalent)
• Demonstrable experience providing trauma-informed therapeutic support, with strong understanding of how trauma, culture, identity, and systemic factors affect emotional wellbeing
• Sound knowledge of safeguarding frameworks, risk management, and ethical practice within clinical, voluntary, and community-based settings
• Working understanding of GDPR and data protection principles, particularly relating to confidential health and safeguarding information
• Experience supervising, mentoring, or providing reflective practice to clinical practitioners, facilitators, or volunteers (including non-clinical staff delivering emotional support)
• Ability to assess risk, respond calmly to complex or sensitive situations, and provide clear, proportionate clinical guidance
• Strong organisational skills, balancing strategic oversight with operational input in a volunteer or resource-limited environment
• Excellent communication skills, including the ability to explain clinical concepts to non-clinical audiences and work collaboratively across teams
• High levels of professional integrity, emotional intelligence, cultural humility, and commitment to inclusive, ethical care

Main Responsibilities/ Key Duties

• Provide strategic and hands-on clinical oversight to ensure the effective delivery of culturally informed emotional and therapeutic services. Ensure that programmes are safe, ethical, inclusive, and responsive to the diverse needs of members.
• Oversee the planning, delivery, and evaluation of emotional wellbeing and therapeutic services, ensuring that interventions are culturally appropriate, trauma-informed, and aligned with the organisation’s mission and values. This includes supporting programme design, session structures, referral pathways, and evaluation frameworks to promote positive member outcomes.
• Liaise closely with therapists, facilitators, programme leads, and safeguarding officers to ensure consistent alignment with clinical governance, ethical frameworks, safeguarding policies, and professional standards. Provide expert consultation on complex considerations.
• Support the recruitment, onboarding, training, and supervision of therapy facilitators and volunteers. Advising on role suitability, contributing to training content, offering reflective supervision, and promoting best practice in boundaries, self-care, and ethical decision-making.
• Review and approve therapy protocols, session guidelines, risk assessments, and safeguarding procedures, ensuring they are clinically sound, culturally sensitive, and proportionate to the needs and risks of the service users. Ensure that all therapeutic activity complies with relevant professional regulatory standards, safeguarding legislation, and data protection requirements, including GDPR.
• Monitor member wellbeing outcomes, qualitative feedback, and service impact data to inform continuous improvement, learning, and programme development. This includes identifying trends, risks, or unmet needs and advising on appropriate service adaptations.
• As the primary clinical point of contact, the role holder will provide professional oversight for complex cases, escalations, or member concerns that require clinical judgement, risk management, or safeguarding intervention, working collaboratively with internal teams and external professionals where required.

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Bid Manager to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender opportunities.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Bid Manager to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities

The Role Description:

Bid Management: Lead and manage the entire bid and tender process, ensuring submissions meet deadlines and align with client requirements across the UK & Ireland.

Proposal Development: Collaborate with internal stakeholders to develop tailored, high-quality, and persuasive proposals that align with our value proposition.

Stakeholder Engagement: Work closely with sales, operations, legal, and clinical teams to gather critical input and ensure accurate, compliant, and compelling submissions.

Market Analysis: Stay informed on market trends, tender opportunities, and competitor activity to identify and secure strategic opportunities.

Compliance: Ensure all submissions adhere to company standards, client specifications, and relevant regulatory requirements.

Process Improvement: Continuously refine bid processes, content libraries, templates, and tools to enhance efficiency and effectiveness.

Post-Submission Activities: Manage debrief processes and gather feedback to inform future submissions.

Key Duties and Responsibilities:

• Lead AHO bids: Manage the whole bid process with a hands-on approach.
• Create strong responses: Tailor solutions that clearly show our value.
• Support growth: Work with Business Development and Marketing to boost propositions.
• Drive best practice: Lead bid qualification, governance, and reviews.
• User-focused: Understand needs and clearly present our solutions.
• Know the landscape: Medical, research industries, and opportunities.
• Know our strengths: Stay sharp on our services and competitors.
• Seal the deal: Coordinate smooth contract closures.
• Stay tidy: Keep the bid library updated and accessible.
• Keep comms clear: Align stakeholders throughout the process.
• Stay compliant: Follow governance and secure approvals.
• Push for quality: Lead reviews to ensure high-standard submissions.
• Maintain the opportunity pipeline: utilising CRM and creating reports for management.
• Taking the lead on other business development activities, such as award submissions, whitepapers, and sales collateral.
• Supporting every stage of the sales funnel: by working closely with marketing, sales, implementation, and operations teams.

What are we looking for?

Person Specification: What You'll Bring:

• At least two years of proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, or technology sectors.
• End-to-end bid management experience: A minimum of 4 years' experience leading the whole bid process.
• Preferred qualifications include a degree in Business, Communication, Marketing, Creative Writing, English or equivalent.
• APMP Certification is also desirable.
• Sector versatility: Experience with both public- and private-sector bids in the medical, biotech, biomed, health, and social sectors is preferred.
• Industry knowledge: Understanding of contact centres and/or customer experience is essential.
• Commercial acumen: Strong business sense, negotiation skills, and a hands-on approach.
• Resilience under pressure: Able to thrive in a fast-paced environment and meet tight deadlines.
• Detail orientation: High attention to detail to ensure quality and accuracy.
• Growth mindset: Self-motivated, proactive, and focused on continuous improvement.
• Strong communicator: Confident and articulate, with the ability to build trusted relationships across stakeholders.
• Time management: Skilled at prioritising tasks and managing competing deadlines.

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex and high-stakes journey. impact

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.