Community Engagement Officer Jobs in Kensington, Greater London

Job Title: Youth Voice Manager

Reporting To: Head of Youth Engagement

Location: Hybrid (Our offices are based at Phoenix Brewery, W10 6SZ)

Contract: Full Time, Permanent 

Salary: £36,000

Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Remote and flexible working;
• Company Health Insurance;
• Excellent opportunities for training and career progression.

About The Mix 

The Mix is the UK’s leading digital charity for under 25s, reaching over 6 million young people each year.
Whatever issue a young person is facing, The Mix is always there for them - via our website, over the phone
or via social media. Our support is free, confidential, and anonymous and can be accessed wherever young
people are.

We connect young people to experts and their peers to talk about everything from money to mental health,
homelessness to jobs, break-ups to drugs and more. No topic is out of bounds, and we are completely
non-judgemental.

The Mix’s mission is to empower every young person to make an informed choice about their wellbeing,
whether that’s through our peer-led and moderated community, multi-channel helpline, counselling
service, crisis support messenger or our range of support content.

We aim to put young people at the centre of everything we do; we use our service data and collaborate
with under 25s to inform every aspect of our services and our wider work. We use youth voice work to share
a platform with young people and put their views and experiences at the centre of the conversation.

Key Responsibilities 

Oversee the Youth Voice programme

• Oversee the day to day running of The Mix’s Youth Voice programme, ensuring its alignment with
  The Mix’s strategy
• Lead the management of a database with 500+ young people, overseeing monthly reporting and
  data reviews
• Cultivate and maintain a safe, inclusive, and engaging environment for active youth participation
• Matrix manage a team of dedicated Youth Voice staff leads, providing guidance, support, and
  fostering collaboration
• Design and deliver Youth Voice training for all staff to equip everyone for meaningful involvement
  of young people in their work
• Advocate for the meaningful involvement of young people in all aspects of The Mix’s internal and
  partnership work from ideation through to evaluation
• Collaborate with internal teams and prominent brands and organisations to integrate youth insights
  into decision-making processes
• Lead Youth Voice projects, emphasising the amplification of young people’s voices while managing
• timelines and budgets effectively
• Ensure the effective implementation of safeguarding measures in the Youth Voice department,
  creating safe spaces for participation and maintaining compliance with safeguarding policy
  and procedure
• Work with the safeguarding team to build a culture of transparency and safety across
  the organisation
• Possible line management of officers and interns

Design engagement opportunities

• Design and implement a wide range of youth engagement opportunities, tailoring approaches to
  resonate with diverse groups of young people
• Work alongside the Senior Engagement and Training Officer to launch new Youth Voice roles as part
  of our community strategy, offering training support and taking the lead in ensuring their success in
  these roles
• Quality assure all session plans and engagement activities across the organisation
• Actively work to engage lesser heard groups of young people in our programme
• Ensure that all engagement opportunities are accessible, and inclusive of all young people

Community Strategy

• Ensure young people are at the heart of The Mix’s youth-led community, across a range of digital
  platforms including social media
• Support the community team when needed
• Any other duties as required

Person Specification

Essential

• A commitment to advocating for young people’s voices and ideas, with a drive to support and create
  opportunities for them to have ownership of spaces that they use
• Experience embedding youth participation frameworks within organisations
• Knowledge and understanding of Youth Voice frameworks and models
• Experience in group facilitation and an understanding of the co-design process
• Experience overcoming key obstacles in embedding youth voice frameworks
• Strong written communication and the ability to demonstrate empathy through written word
• A clear understanding of digital tools that young people use - including social media
• Experience delivering Youth Voice activities
• A youth work qualification or equivalent work experience
• Excellent organisation and administration skills with high attention to detail
• Excellent written and oral communication skills
• Experience of working within safeguarding frameworks

Desirable

• Experience of recruiting, managing, engaging and retaining volunteers
• Experience leading a team, either as a senior practitioner or as a line manager
• Experience managing projects including budgets
• Experience of working in a fast-paced environment with the ability to prioritise your own workload and to manage with competing tasks

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Legal Officer

Full time and permanent from London office.

Salary
£39,520 full time and permanent from London office.

Benefits
26 days annual leave (plus bank holidays), generous workplace pension, wellbeing support, resources for learning & development, and we can offer a modest relocation fund.

About you, about us

Join us
You're curious about how technologies affect power and shape the future. You're an advocate who wants to speak out for change with a voice that is both nuanced and engaging. You want to help build an organisation that is always learning. You want to cooperate closely with colleagues and partners across the world on a tapestry of topics, developing and sharing diverse skill-sets along the way. You're keen to explore new multidisciplinary and resourceful methods to achieve meaningful change.

Working together
You'll join an organisation of 25+ people in our Central London office from diverse backgrounds, collaborating, building and learning together. We are delivering our multi-year strategic plan to protect democracy and civic spaces from authoritarian technologies, defend people’s dignity as they seek access and protection, challenge companies who profit from exploitation, and hold governments accountable for the extraordinary powers they amass. We engage stakeholders, institutions, and adversaries with tact and persistence. We target systems-level change and establish safeguards for people across the world so that freedom and privacy will be the foundations of tomorrow’s societies.

About the role

What you'll be doing
The Legal Officer will conduct advocacy to achieve PI’s goals. This will include legal, policy, research, outreach and public engagement initiatives as PI formulates new and creative ways to demand change globally, including working with our partners across the world.

Essentials

Experiences

• Experience working with data protection regulations, including enforcing them or ensuring organisational compliance.
• Experience working with international human rights standards and/or national rights frameworks.
• Law degree or equivalent postgraduate diploma in any jurisdiction.
• Admitted/qualified to practice in any jurisdiction.
• Experience in a legal role post admission/qualification.
• Understanding of and experience working within a variety of local, national, and international jurisdictions, including those governed by common law or civil law.
• Experience taking creative approaches to novel legal challenges. 
• Experience in NGOs/human rights organisations.
• Knowledge of legal issues related to data and privacy, including data protection and surveillance, or the legal concerns raised by techniques such as the use of artificial intelligence, automated decision-making, data brokerage and profiling.
• Experience mitigating legal risks faced by organisations.
• Passion for technology and its interaction with human rights.
• Proven track record of communicating complex issues to diverse audiences.
• Experience in engaging in strategic advocacy regarding conduct of state or non-state actors.
• Experience in designing and delivering learning and education activities and content, i.e. trainings, workshops, etc.

Skills

• Ability to work with and manage relationships with partner organisations, coalitions and counsel.
• Proactive and self-motivated, capable of working unsupervised and taking responsibility for managing relationships with key partners, stakeholders, and adversaries.
• Capable to deliver projects, working collaboratively through delegation and coordination, and incorporate critical reflections into future planning.
• Thoughtful interpersonal skills for engaging with colleagues and stakeholders from experientially, demographically, cognitively, and culturally diverse backgrounds.
• Demonstrable excellent written and oral communication skills, with attention to detail and audiences.

Desirable experiences and skills

• Knowledge of and experience advocating for the protection of social, economic and cultural rights.
• Record of stakeholder engagement, promoting or enabling meaningful participation of communities and civil society in advocacy.
• Deft at speaking publicly, including with the media and at conferences and high-level stakeholder meetings.
• Experience in identifying, researching, monitoring and documenting technologies and technology-related policies and practices of state actors, companies, and other third-parties.
• Willing and able to travel internationally.
• Fluency in a language other than English, with one of the other 5 UN languages (Spanish, French, Russian, Arabic and Chinese) an asset.

How to apply

We want to encourage applicants with diverse experiences, backgrounds and talents. And you might be reading this page and thinking 'they won't want someone with my unusual background'. Well, you'd be wrong. Each of us here have followed our unique paths. PI is built on genuine diversity, and we would encourage you to apply if you think you can meet the criteria of the role based on your life experiences.

To apply, please send:
* a CV (not more than two pages)
* a covering letter (not more than two pages)

The closing date for applications is Sunday, 6 October 2024 at 11:59pm BST.

Only complete applications will be considered. Please see the About/Opportunities section of Privacy International's website for further instructions on how to submit an application.

The candidates who we choose to interview will be contacted by the end of the day on Wednesday, 9 October 2024.

Interviews will take place between 14 and 16 October – please reserve these days for a possible interview, which can be arranged in person or as a video conference.

We may conduct a second round of interviews, which will be decided only after the first round of interviews takes place.

For information about how Privacy International will use your data during recruitment please see our Privacy Policy on our website.

Stoll is the lead provider of housing and support services in the Veterans sector.  Founded in 1916, Stoll has provided a sanctuary to help Veterans rebuild their lives for nearly one hundred years. 

We are seeking an experienced and enthusiastic supported housing professional to join our unique Support Team to: 

• Collaborate with the Rehousing Support Manager and external agencies to ensure a tailored rehousing service that meets residents' needs, while providing guidance and support through events and consultations. 

• Maintain effective communication by responding to correspondence, conducting interviews and home visits, ensuring accurate record-keeping, and addressing inquiries or complaints to deliver excellent customer service. 

• Work towards individual and team targets, contribute to the Fulham Decant Project, and handle general office duties while ensuring smooth communication and efficient operations within the team and across departments. 

The successful candidate will: 

• Have strong communication and interpersonal skills, able to provide clear guidance, handle inquiries or complaints, and build effective relationships with residents, external partners, and teams. 

• Be highly organized and detail-oriented, capable of managing multiple tasks, maintaining accurate records, and ensuring timely completion of paperwork while meeting legal and procedural requirements. 

• Demonstrate empathy and a customer service mindset, committed to supporting residents' needs, resolving issues, and contributing to team and organizational goals. 

If you would like to work for us and have a passion for providing excellent support along with the experience needed for this role then we would like to hear from you. Please see our JD attached for more information.

Stoll appointments are subject to an enhanced DBS check. 

Stoll strives to be an equal opportunities employer and welcomes applications from all sections of the community.  We particularly welcome applications from ex-Service personnel. 

Are you passionate about making a difference in the community? Do you thrive in a role where your efforts directly support life-changing initiatives? As this Individual Giving Officer, you'll have the unique opportunity to shape the future of a historic organisation dedicated to helping those most in need.

Job title: Individual Giving Officer
Industry: Charity
Salary: £34,000 to £36,000
Location: London
Working arrangement: Hybrid working policy

As the Individual Giving Officer, you will be at the heart of their fundraising efforts. Your role will involve developing and implementing strategies to engage individual donors, nurturing relationships that lead to meaningful financial contributions. You'll manage direct mail appeals, online fundraising campaigns, and oversee the membership scheme. Your efforts will ensure their supporters feel connected to the mission and inspired to contribute.

The role as an Individual Giving Officer:

• Develop and Implement Strategies: Create and deliver individual giving strategies, focusing on donor acquisition, retention, and stewardship.
• Cultivate Relationships: Build and nurture strong relationships with donors, ensuring they feel connected and inspired by their mission.
• Drive Campaigns: Lead direct mail appeals and online fundraising efforts, working closely with the Digital Fundraising and Marketing teams.
• Analyse and Innovate: Use data insights to monitor performance and inform future strategies, ensuring continuous improvement.
• Engage Our Community: Manage their membership scheme to maximise income and engagement.

You're an energetic and creative individual, full of fresh ideas and the drive to see them through. Your skills include:

• Fundraising Knowledge: A solid understanding of Individual Giving and donor care.
• Project Management: Experience in managing multiple campaigns or projects simultaneously.
• Communication Skills: Strong copywriting abilities and experience of engaging with supporters.
• Data-Driven Approach: Proficiency in using donor databases to segment audiences and analyse performance.

f you're excited about using your skills to drive meaningful change, then apply within.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Job Title: Information & Advice Helpline Officer (Maternity Cover)

Hours: 17.5 hours (Tuesday 9.30 - 4.00, Thursday and Friday 9.30 – 4.30)

(Some flexibility with hours/days may be possible)

Contract: Maternity Cover - Fixed Term to May 2025 (possible extension subject to funding)

Location: This role operates from our office in Thornton Heath

Salary:  £8542.58 pro-rata from FTE of £25,627.74

Background to the Role

Do you have helpline or call centre experience?  Are you good at communicating on the telephone?  Do you enjoy helping people to find information and solutions to challenges?  Are you approachable and a good communicator? We need you to join our high volume, friendly helpline team of staff and volunteers, answering calls and providing information and support to older people in Croydon.

Our helpline is a first point of contact for many older people and their families and carers as they tackle a variety of issues around finance, social engagement, housing and council tax, travel concessions such as Blue Badge and Taxi card.  You will play a crucial role in answering our busy Information & Advice Helpline phone: listening carefully and sympathetically to callers, finding solutions to their queries or issues and. The role is varied and very rewarding, and no two days are the same.

Main Duties (but not limited to)

• Providing information and signposting to callers to our Helpline and to people enquiring by email
• Entering new client referrals on our database and recording each new enquiry on our systems
• Supporting and supervising volunteers within the I&A Team
• This list is not exhaustive.

Responsibilities will include (but are not limited to)

• Offering a friendly and professional first point of contact for people phoning or emailing Age UK Croydon’s I&A Service
• Listening carefully to what clients say and ensuring the response to every enquiry is centered around them.
• Finding out clients’ needs, by asking them open questions about their circumstances, and opening up opportunities to offer them holistic support.
• This list is not exhaustive.

CVs will not be accepted.

Closing date: 12pm, Friday 18th October 2024

Interview: Thursday, 24th October 2024

This post is subject to a Disclosure and Barring Service check.

Job Title: Specialist Housing Officer
Hours: 26 hours, Part-time,
Salary: £24,641 per annum (actual for 26 hours)
Contract: Permanent
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.

Requirements

We are looking for a confident individual with great interpersonal skills for this busy Housing role. If this is you, come and join us at ISHA as our Specialist Tenancy Officer.

This is an exciting opportunity for an experienced Housing professional to join our small, but supportive, Housing Team working with ISHA’s older adults and providing an enhanced housing management service. It is an interesting and varied role for an engaging, solution-focused person, with a passion for providing excellent people-focused services, and someone who wants to add value within an organisation.

You will work closely with the external Care and Support agencies caring for our residents, to support with maintaining a safe and secure living environment and their wellbeing. This includes continuous improvement across all areas of the role, while helping to support and achieve our organisational objectives.

Some of the key responsibilities of the role include:

• Assess residents referred to the service.
• Liaise with colleagues to ensure viewings and lettings are coordinated and completed at the earliest opportunity.
• Work with colleagues to assist residents in maximising income and benefit entitlement.
• Take reasonable measures to ensure the security and health and safety of residents in their home.

About ISHA

We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.

Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.

We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?

If this sounds exciting, we want you on our team. Please do submit an application.

Staff Benefits

We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.

Inclusion and Diversity

We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.

Deadline: 09:00am on 4 October 2024. 
Interview: 11 October 2024 in person at 102 Blackstock Road.
Please note: We can only accept applications from candidates with eligibility to currently work in the UK.

Interested?

If you would like to find out more, please click the apply button. You will be redirected to complete your application for this position.

No agencies please.

A leading cultural, social change organisation is looking for a Fellowship Growth and Partnerships Officer on a permanent basis.

 Location: London. Hybrid working (3 days office-based)

Salary: £30,000 – £32,000

 As Fellowship Growth and Partnerships Officer you will be responsible for delivering the growth and development of the organisations network of over 31,000 Fellows in line with the overarching operational strategy. This involves promoting Fellowship internally and externally through events, presentations, responding to enquiries effectively, generating leads, and delivering digital recruitment campaigns.

Key responsibilities include:

• Achieving individual and team recruitment targets by recruiting on a rolling basis suitable individuals for Fellowship.
• Leading on specific recruitment sources to bring in new Fellows, particularly through internal and external events, other engagement opportunities, and digital recruitment campaigns.
• Acting as a point of contact for prospective Fellows, being able to outline in a compelling and confident manner the value of the organisation’s Fellowship to different audiences (including by emails, phone calls, face to face or virtual meetings).
• Managing and delivering webinars and events for those interested in hearing more about the Fellowship, to convince them to join.
• Using the CRM system (Salesforce) and reporting software (Power-Bi) to track and monitor Fellowship recruitment, drawing on data to measure success of different approaches and make decisions about priorities.
• Working across multiple platforms (Salesforce, Eventbrite, Pardot, SharePoint) to coordinate Fellows and team administration, including keeping records up to date, running reports and ensuring a positive Fellowship.

 The successful candidate will have experience in persuading others to take an action through one-to-one conversations and public speaking, whether in sales, marketing, campaigns or another capacity and will be comfortable working to targets, particularly relating to growth or income. Excellent networking skills and the ability to engage new people effectively at events is crucial, as is the ability to think creatively and be able to spot and take advantage of opportunities. Finally, you must have strong data inputting skills and confidence with a  broad range of IT systems/the ability to quickly pick up new systems and technology.

If you’re an entrepreneurial self-starter who can work productively in a group setting and are looking for an opportunity to put your strong persuasive and excellent interpersonal skills, then please do get in touch!

 Please note, only successful candidates will be contacted with further information. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

 Job Title: Social Welfare & Digital Support Adviser

Accountable To: C.E.O

Responsible To: Advice Services Manager

Working Hours: 35 hours per week (Full-Time)

Salary: £31,000 per annum (Including London Weighting)

Location: Limehouse Project, Unit 2, 789 Commercial Road, London E14

PURPOSE OF THE JOB:

As a Social Welfare & Digital Support Adviser, you will play a key role in providing comprehensive advice, casework support, and digital support to the residents of Tower Hamlets. As a dedicated and empathetic Social Welfare Advice & Digital Support Adviser, your role will be essential in empowering individuals with complex and multiple needs, helping them navigate the intricacies of the welfare benefits system and access the financial support they deserve. Additionally, you will provide vital digital support to enable clients to manage their welfare claims online, enhancing their digital confidence and independence. Through a holistic approach that incorporates social, cultural, financial, and digital issues, you will address the diverse needs of our clients, ensuring they receive well-rounded support and are equipped to navigate the online systems essential to managing their welfare benefits.

KEY DUTIES AND RESPONSIBILITIES:

• Holistic Client Assessment and Support - Conduct detailed, confidential interviews with clients, applying a holistic approach to assess their needs for advice and support, including digital needs.
• Comprehensive Needs Assessment - Assess various aspects such as financial situation, social welfare entitlements, debt, digital literacy, and other significant issues affecting clients and their families.
• Digital Support - Provide guidance to clients in accessing and managing welfare benefit claims online. This includes assisting clients with online Universal Credit applications, managing online accounts, and building their digital skills for greater self-sufficiency.
• Advice and Casework - Provide high-quality advice and casework support on all social welfare benefits such as Universal Credit (UC), Disability Living Allowance (DLA), Personal Independence Payment (PIP), Attendance Allowance (AA), Council Tax Reduction (CTR), Discretionary Housing Payments (DHP), Carer's Allowance (CA), Housing Benefits (HB), legacy benefits and travel-related services such as blue badge/freedom passes, unemployment benefits, and other welfare benefits. This includes offering digital assistance where needed.
• Application Assistance - Assist clients in completing application forms, mandatory reconsideration, appeals, and other paperwork related to social welfare benefits, money and debt, funding, and grants, both in person and online.
• Tailored Client Support - Ensure that services are adapted to the needs of each client, considering communication, digital abilities, understanding, and vulnerabilities, while supporting their navigation through online platforms.
• Financial Advice & Support - Provide advice on income maximisation, debt management, budgeting, savings, and accessing financial support, empowering clients to achieve financial independence, including offering digital tools to help manage finances.
• Client Involvement - Through clear communication and consultation, ensure clients are involved in resolving their social welfare issues, including welfare benefits, debt, and money management, and are kept informed on the progress of their case, particularly regarding digital aspects.
• Digital Training and Confidence Building - Assist clients in developing digital skills to independently manage online claim forms, journals, and accounts, ensuring they are well-equipped to navigate online welfare systems.
• Compliance and Quality Standards - Provide advice and casework support that adheres to the Advice Quality Standard (AQS) and digital best practices.
• Digital support and Case Management - Use the Lamplight database system to organise and manage client support, including digital support case recording and compliance with LHP’s case management procedures.
• Monitoring and Evaluation - Contribute to project monitoring and evaluation by providing data on digital support & financial outcomes and also producing evaluative reports for the Advice Services Manager, focusing on digital engagement and success.
• File and Data Management - Maintain accurate digital records of client interactions and stay updated on social welfare policies, regulations, and digital support systems.
• Community Engagement and Partnerships - Liaise with local authorities, health services, and community organisations to support clients, including digital outreach and awareness-raising activities.
• To liaise with other agencies and develop strong working relationships to support clients effectively, including partnerships with GP surgeries.

· Deliver advice sessions at the LHP office, GP surgeries, and other outreach venues, raising awareness of available support services.

· Participate in borough-wide forums and activities to develop relationships with other organisations and enhance community awareness.

• Client Relations and Safeguarding - Build trustful relationships with clients, ensuring safeguarding and digital support considerations are fully met.
• Professional Conduct and Team Participation - Maintain confidentiality, adhere to equal opportunities, and observe LHP policies, including digital inclusion strategies, while participating in team meetings to share knowledge and best practices.
• Health and Safety - Ensure adherence to health and safety regulations, particularly around digital workspaces and client interactions. 

GENERAL RESPONSIBILITIES:

1. To support the Limehouse Project’s overall goals and vision.

2. Carry out day-to-day general administrative duties that are vital to the smooth running of the services and specific project-related work such as responding to letters, doing follow-up work, etc, and its online appointment sheets for LHP and external partners.

3. Attend Limehouse Project staff meetings regularly.

4. Carry out such other duties, as the LHP manager and management committee shall from time to time require.

5. Keep up-to-date by undertaking further study or training, as may be necessary or which may be required by LHP and which contributes to the provision of an effective service.

The duties laid down in the job description may change following a review and consultation between the post-holder and line manager.

Please see the full job desription and specifications and apply via the webiste with the full application forms.

Are you looking for a new challenge? Are you keen to develop your influencing and communication skills to help Chapter One retain, grow and unlock corporate partnerships for the benefit of struggling young readers?

40% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Chapter One is a fast-growing charity, with a vision of a world in which all children have the literacy skills they need to thrive.

Many children fall behind with reading simply because they lack the opportunity to practise: we work to ensure that every child has 1:1 reading support at the time they need it most. Chapter One’s unique, online, reading support programme pairs struggling 5 to 8 year olds in over 11 areas of the UK with over 3000 volunteers who are recruited from a range of local and national businesses.

We are seeking a proactive, energetic and enthusiastic Corporate Partnerships Officer to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner experience. This is an opportunity for an early career professional to learn about charity-business partnerships in a dynamic, small charity which is flexible and agile. 

Reporting to our Corporate Partnerships Manager, but also working closely with our Business Development Manager, you’ll support them both to deliver our annual volunteer targets and maintain our strong partner retention rate (currently 88%). This will involve supporting both the identification, acquisition, and onboarding of new partners, but also the account management of a portfolio of existing partners.

Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. This is a fully remote position and is ideal for someone home-based with the ability to travel to occasional meetings. 

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. 

Chapter One is committed to safeguarding children and young people. All postholders are appointed subject to a satisfactory Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Bring your environmental passion for rivers to life!

The South East Rivers Trust (SERT) has an exciting opportunity for an enthusiastic individual who is keen to gain more experience in river and catchment enhancement work - making a positive, lasting difference to the aquatic environment in the south east of England.

The Role

The Water and Land Stewardship Team (W&LS) lead the identification and delivery of Nature-based Solutions (NbS) to improve rivers and catchments across the South East. Through evidence, stakeholder engagement and on-the-ground experience, this new senior role will lead and develop NbS project opportunities. You will aim for impact, scale and collaboration.

You will be responsible for delivering projects to scale up NbS across the SERT area, and lead the ‘South East demos’ for the Ofwat Innovation Mainstreaming Nature-based Solutions project, a flagship five-year innovation project with water industry partners across the UK. Working with colleagues at SERT to deliver NbS measures on the ground will give you the opportunity to make a real difference, using this to help regulators and policy makers address barriers and build enablers for NbS at scale.

You will lead walkovers, report on project opportunities identified, and develop projects on the ground, including natural flood management, riparian corridor enhancement and land management to increase catchment resilience. You will work closely with land managers to co-design feasible NbS options delivering multiple benefits. Your recommendations will be informed by data and evidence, and part of your role will be contributing to the effective collation of this across the Trust and the region. This will include identifying and reviewing nature market opportunities including through Biodiversity Net Gain, water resource, natural flood management and water quality, and you will look to capitalise on these opportunities and find ways to combine them with public funding (e.g. developing agri-environment schemes) to develop blended funding approaches. Working with our regional water companies, you will use your understanding of their drivers and processes to find ways of delivering more nature-based solutions with them in our catchments, building on existing relationships and projects within the Trust and the wider Rivers Trust movement.

Crucially, you will take a collaborative partnership approach, building close relationships with our regional water companies, farmer clusters and other NGOs as well as regulators and local authorities, and provide a vision for these stakeholder groups to drive improvement of our rivers and catchments. 

This role is varied and allows for an individual to take ownership for their own projects, seeking and developing resolutions whilst working collaboratively with several organisations and individuals, as well as learn new skills and grow within a supported environment. You will be personable and inquisitive, enjoy working with evidence, be able to explain technical concepts in simple terms, engage positively with partners, and be passionate about rivers and the environment.

While the role covers the entire SERT area, we expect to develop a geographic focus towards either the East (Sussex, Kent) or West (Hampshire, Berkshire, Surrey).

Please see the full Senior Project Officer job description for more information.

The closing date for applications is Sunday, 29 September 2024.

Interviews will take place Friday 4 – Tuesday 8 October 2024.

Interested?

Please click the apply button to be taken to our website, where you can download the Job Application form and complete your application.

We are seeking an operational and people focussed Chief Operating Officer (COO) to join our Executive Team. You will drive development of all financial and operational management, processes and reporting, overseeing the organisation’s day-to-day operations including the leadership of Finance, People, Governance, Fundraising, Marketing and Communications and Digital.

The successful candidate will have held broad finance and operations positions, with a track record of interacting at Board level and presenting clear financial and management information. Whilst you don’t have to be financially qualified, we do need someone with strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively. You will have experience in implementing new and/or successful improvements to existing systems and processes, with a track record of driving organisational change. The post holder will have a good understanding of regulation and best practice alongside the ability to develop efficient processes and controls in line with our governance framework. Ensuring that people are at the centre of the Florence Nightingale Foundation (FNF) you will play a key role within the Executive team supporting the charity to achieve sustainable growth and delivery of efficient and effective services ensuring plans are developed and implemented, and targets are met.

You will have a passion for our purpose, commitment to our mission and alignment with our organisational values. Whilst being robust about process, you need to be able to flex to changing circumstances and be skilled at getting the best out of people as well as driving a culture of continuous improvement and learning. Crucially, you will be wholly committed to driving forward the core infrastructure for our work supporting nurses and midwives in leadership development to improve health and care outcomes.

This role provides a unique opportunity to inform, lead and shape the future of our impactful charitable mission and growth.

Principle Duties and Areas of Responsibility

Operational Leadership and Governance

• Overall accountability for the operations of the foundation
• Oversee and optimise internal processes and workflows to enhance efficiency and productivity
• Evaluate and improve overall performance by gathering, analysing and interpreting data and metrics
• Oversee robust risk management processes and protocols proactively identifying and mitigating potential risks
• Oversee the development of all necessary policies to ensure safe and healthy working environments
• Ensure FNF is compliant with all financial, tax, charity and legal requirements

Financial Management

• Oversee the development and monitoring of the financial strategy for the organisation, providing recommendations, information and guidance to the Trustees and Executive team to inform decision making
• Maintain and review polices and processes to ensure good financial controls are in place that meet both legal and tax requirements. This includes maintaining appropriate records and controls over restricted funds to ensure that these are used and reported appropriately
• Support the Finance Manager and Executive team in setting FNF’s annual budget, with robust analysis and justification of intended expenditure, financial forecasts, cashflow etc. securing active engagement and ownership from all internal budget holders
• Oversee the financial reports required to review progress against plans and forecasts throughout the year and ensuring these are disseminated and understood across the organisation
• Accountable for regular financial updates to Trustees including the Finance Investment Committee (FIC) and Board meetings along with the preparation of the financial aspects of the annual report and accounts
• Oversee the management and development of VAT reporting for FNF and trading subsidiary
• Oversee the financial aspect of FNF Global delivery to ensure compliance with HMRC

Systems and controls

• Lead in the development, implementation and monitoring of effective procurement systems and procedures, ensuring that FNF achieves best value and drives efficiencies through our external contracts
• Lead on the annual audit in accordance with current practice and the Charity Commissions Standard of Recommended Practice (SORP), liaising and managing the relationship with the auditors
• Oversee the operation of the payroll process and related HMRC contract ensuring that payments are made in an accurate and timely way
• Work with the Finance Committee to manage the investments for FNF, overseeing regular reviews of the investment policy and portfolio, liaising with external partners as necessary

Fundraising, Events, Marketing and Communications

• Provide leadership around income generation, making sure that this is located within the strategic framework and day to day thinking of the Foundation
• Provide leadership and direction for Marketing and Communications, ensuring that overall plans are in support of our strategic objectives
• Ensure all income generation activities from within this team are fully integrated across the Foundation, recognising the importance of inter departmental relationships
• Lead the team in the planning, communications, income generation and execution of the annual Florence Nightingale Commemoration Service and any similar high profile events.

Digital

• Provide strategic leadership in overseeing digital initiatives, guiding the development and execution of a comprehensive digital strategy

HR

• Provide expert professional judgement, advice, and guidance to the Executive and Senior Leadership teams in developing, monitoring, and implementing people strategies, policies and procedures, workforce and training that meet service needs.
• In partnership with the Head of Operations develop, communicate and implement the People and Culture Strategy.
• Support the ongoing development of a culture to enable the development of a workforce which is at the heart of the organisation, in which colleagues feel valued, safe, and respected.
• Build on our ability to work in agile and flexible ways, establishing innovative ways of working and providing outstanding learning and development opportunities for all colleagues.
• Create relevant and dynamic talent and succession plans, enabling us to develop and support our workforce as well as focus on the long-term skills and capabilities required within FNF

People Leadership

• Lead and develop the operations team, leading by example you will promote a positive and proactive culture, encouraging the team to work collaboratively across FNF
• Effectively manage the performance of the team, ensuring they are working on agreed objectives and outcomes

Person Specification

Experience, Knowledge, and Skills

• Proven experience as a senior leader in ideally a non-profit or public sector organisation
• Strong and extensive operations management experience, financial leadership and programme delivery
• Experience of working on projects to integrate systems and improve processes / ways of working would be highly desirable
• Demonstrated success in strategic planning, organisational development and stakeholder engagement
• Excellent leadership and team management skills, with the ability to inspire and motivate staff
• Exceptional communication and interpersonal abilities, capable of representing the charity effectively to external audience
• Experience of working with a Charity Board of Trustees
• Proven ability to develop a long term financial strategy and plans
• Experience of developing and implementing processes and policies as well as setting standards and targets aligned to organisation objectives
• A commitment to the charity's mission and values
• Excellent numerical and analytical skills with the ability to distil and communicate complex financial information in a way that is easy to understand
• Ability to think strategically, anticipating future trends and developing plans accordingly
• Encourage innovation and seek to understand best practice from both inside and outside the sector
• Strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively is essential
• ACCA/CIMA/ACA or an equivalent finance qualification is desirable

Competencies

• Able to demonstrate strong leadership inspiring teams to achieve strategic goals through collaboration and communication
• Develops and establishes strong relationships both internally and externally to enhance organisational partnerships and drive success
• Champions innovation fostering a culture of adaptability and forward thinking
• Comfortable with ambiguity, possesses the drive, energy and resilience to see through change
• Proactively oversees financial risk and governance, anticipating potential challenges and implementing pre-emptive measures to ensure resilience and assurance.
• Sound judgement to make informed decisions and balance competing demands, even in complex or ambiguous situations.

First Interviews will be held on: 21st October 2024

Strictly no agencies please.

Position Summary

The Global Center is seeking an early/mid-career professional to support capacity development programming that advances equitable collaboration between civil society, government, private sector, and multilateral actors to realize a more just and secure world.

Working under the supervision of colleagues addressing cross-cutting thematic and geographic programs, the successful candidate has a demonstrated passion for human rights, security, and development and is keen to contribute their skills to a diverse range of programs.

The position will initially support Global Center programs on rehabilitation and reintegration of former terrorism offenders in Bangladesh and Indonesia, as well as other Global Center projects relating to countering the financing of terrorism and other related issues. As needed, other engagements may include work to empower civil society, advance justice and good governance, and influence national, regional, and international security policy and practice.

Working alongside staff in London, Nairobi, New York, or DC you will collaborate with international experts, project partners, and funders to develop and implement programs globally, including regular travel to countries of operation.

Responsibilities will include a range of operational and administrative tasks in support of Global Center’s programs, including contributing to planning, delivery, evaluation and program activities; logistical planning, coordination, and execution of events and meetings; drafting and editing of project documents, correspondence, and meeting materials; data entry; note taking; research assistance; communication with partners, diplomats and vendors; database management and contacts maintenance; as well as other tasks as assigned.

As the Ideal Candidate

You are committed to learning about and engaging with new and diverse subject material across different projects. You have a keen interest in equitable and fair justice and financial systems, as well as foundational knowledge of key security and human rights issues including those relating to political violence and violent extremism. You are eager to learn, self-reflective, and willing to challenge ideas and ask questions. You are hard-working, detail-oriented, proactive, resourceful, and analytical.

The ideal candidate will be passionate about supporting inclusive, evidence-based programming, and understand the importance of working in partnership with diverse colleagues and stakeholders to develop and implement impactful programs. The ideal candidate must be committed to ensuring that all interactions are aligned with the Global Center’s values and are culturally responsive, respectful, and based on the organization’s commitment to inclusion, diversity, equity, and anti-racism.

Role and Responsibilities

As a member of an international, dynamic, and multidisciplinary team, the successful candidate will be assigned the following responsibilities:

• Contribute to the development and implementation of project workplans, including inception phase consultations and capacity development activities.
• Collaborate with team members, expert-practitioners, project partners, and funders in the development and implementation of program activities.
• Assist with the cultivation and management of a network of local, regional, and international beneficiaries, experts, partners, and donors from government, community groups, and civil society organizations.
• Organize the administrative and logistical planning of activities, including the preparation of meeting materials, securing venues and equipment, and arranging transportation.
• Support effective financial management of program activities, including adherence to organizational procurement policies, expense reporting, management of vendor relationships, and processing of contractual and vendor payments with approval.
• Collect data and contribute to the monitoring and evaluation of program activities.
• Produce rigorous reporting on program developments, experience, lessons learned, challenges, and assess short, medium and long-term results.
• Contributes to research tasks as needed, including program background research, issue and policy analysis, and research components of publications as needed.
• Support fundraising and development efforts, including drafting components of concept notes and proposals and contributing to context analysis and program design.
• Collaborate on and assist with organization-wide priorities, including administrative support, research, internal and external meetings, and strategic reviews and evaluations as needed.
• International travel will be required.

Core Knowledge and Skills

• Strong organizational and program management skills, including with scheduling, event planning, and working across multiple time-zones.
• Strong ability to meet deadlines, manage tasks and schedules, maintain regular and responsive communication, and work independently as well as in a collaborative team.
• Interest and/or knowledge on human rights-based responses to political violence and violent extremism, including gender-responsive security policies and practices.
• Interest and/or understanding of the centrality of human rights and the rule of law in the prevention and response to political violence and violent extremism.
• Proven ability to work with flexibility, efficiency, and diplomacy in an exciting but challenging environment, including ability to navigate cultural, linguistic, and political landscapes.
• Ability to engage effectively and respectfully with a range of cross-cultural colleagues and stakeholders, including partners, consultants, government officials, non-governmental organizations, and embassy personnel.

Education and Qualifications

• Bachelor’s degree, preferably in international relations, law, international development, criminology, sociology, security policy, or other related field is required.
• 2-5 years of professional experience is required.
• Excellent written communication skills are essential. Foreign language skills are desired, but not required.
• Experience interacting with internal and external contacts such as government and policymakers, civil society, and donors (experience in the Global South is an advantage).
• Proficiency in Microsoft Word, Outlook, Excel, and PowerPoint is required.
• Must have authorization to work in the United Kingdom, Kenya, or the United States.

The organisation

Every year in the UK, around 100 children are diagnosed with neuroblastoma, a rare and aggressive cancer that mostly affects children under five. Neuroblastoma UK is a small national charity dedicated to finding a cure for this life-threatening disease - and is seeking a talented Senior Fundraising Officer to help us raise vital funds. 

For 40 years, we’ve funded leading research to develop new, more effective and kinder treatments for children with neuroblastoma. You’ll be joining us at an exciting time for the charity as look to fund further research projects to help fight childhood cancer and save more young lives, and build our profile across the national media and social media channels, using the support of our celebrity patrons and families. 

The role

The Senior Fundraising Officer is responsible for managing our portfolio of events and liaising with our community fundraisers to maximise their fundraising, as well as managing our individual supporters and managing fundraising admin across multiple areas. A key part of the role is ensuring our fundraising is compliant and developing strong relationships with our fundraisers. 

The charity has a small team so everyone helps with thanking and banking, database management and administrative tasks and this role gives you the opportunity to have lots of autonomy and creative freedom in developing our fundraising.

Currently, this role reports to a committed Board of Trustees, many of whom have a personal connection to the cause. 

We are happy to offer a balance of remote and office-based working. Staff receive a range of benefits including 30 days annual leave (exclusive of public/bank holidays), pension and training/development opportunities to help you achieve your full potential.

Responsibilities

• Managing our portfolio of challenge events and their participants, as well as the relationships with our committed community fundraisers, to support them and help them to maximise their fundraising.

• Promoting and managing our small Lottery product, ensuring we are compliant with regulations.

• Ensuring all relevant fundraising administration is carried out to ensure that, for example, the database is kept up to date, that we can accurately report on income etc. 

• Ensuring assets are regularly reviewed and updated.

• Supporting the Senior Communications Officer to develop, maintain and deliver annual social media calendar, developing engaging, impactful and relevant content, monitoring comments and engagements.

• Supporting in duties outside of your specific team or department as required.

Person Specification

• Demonstrable experience of fundraising, ideally with experience in Community & Events fundraising 

• Microsoft Office skills – especially Excel

• Excellent organisational skills

• Excellent communication and interpersonal skills

• Excellent attention to detail

• Able to work well alone and in a team

• Excellent phone manner

• Ability to deal with sensitive situations with empathy

• Happy and able to work autonomously

• Proactive in optimising existing processes to improve performance

• Proactive in looking for innovative opportunities for Neuroblastoma UK’s fundraising

• Sympathetic to the aims and values of Neuroblastoma UK

• Experience of working with a database – we use Beacon

• Proactive in looking for solutions to any barriers you may encounter - solution focused .

Application Instructions

Please submit CV and cover letter to apply for this role.

The cover letter should detail why you would like to work for Neuroblastoma UK and why you would be a good fit for the role.

If you have any questions, please get in touch.

We have an exciting opportunity to join the Wildlife team, within the Policy, Prevention and Campaigns Division, as a Senior Scientific and Policy Officer - Animals in Entertainment & the Media.

This pivotal role will address a significant gap in the protection and welfare of animals used in entertainment and media. Tens of thousands of animals are featured in films, television shows, advertisements, often facing substandard treatment and welfare conditions. Despite public concern, current legal and industry safeguards remain inadequate. 

The creation of this new role within the RSPCA, is not only vital for addressing current deficiencies in animal welfare within the entertainment industry but also reinforces the RSPCA's commitment to leading positive change. 

This role will drive forward critical initiatives, ensuring that the welfare needs of animals are prioritised and protected, reflecting the values and expectations of society.

This role is being offered as a 24 month fixed term contract. We are open to flexible working options, such as part time hours and the role will be offered on a hybrid working basis; working from home and from our London and or Horsham office. 

Are you ready to join our movement?

What a day might look like for you:

As our Senior Scientific and Policy Officer - Animals in Entertainment & the Media, you will develop and implement a strategic plan to raise industry standards, improve legal protection, and shift public attitudes to improve the welfare of animals used in these industries.

The role is situated in the RSPCA's Wildlife Department but the scope of the work includes all animals, including companion animals, so you will work collaboratively across several departments. 

You can find a full description of what the role entails on the attached role profile but in a nutshell, we will look to you to:

• Generate and maintain RSPCA policies, strategic aims, goals and objectives relating to animals in entertainment and the media.
• Develop and implement a strategic influencing plan to improve industry standards, legal protection, and public attitudes towards animals in entertainment and the media
• Build strong relationships with stakeholders, including those in the entertainment industry, animal welfare organisations, and regulatory bodies, and represent the RSPCA in advocacy coalitions to achieve the RSPCA's goals and objectives.
• Prepare and deliver evidence-based briefing papers, policy reports, position statements, articles, and press releases.
• Work with RSPCA colleagues to ensure RSPCA standards are based on the latest scientific evidence and best practices.
• Undertake media interviews as the RSPCA's lead spokesperson on animal welfare in entertainment.
• Stay up-to-date on animal welfare science, legislation, ethics, and industry developments.

What makes a great Senior Scientific and Policy Officer - Animals in Entertainment & the Media?

To succeed within this role, it is essential that you have:

• A degree level qualification in a relevant discipline.
• Strong relationship building, negotiation and influencing skills.
• Strong stakeholder management skills.
• Proven experience of high level influencing and setting the strategic direction for advocacy on animal welfare issues.
• An ability to build and utilise networks of contacts effectively and to work in coalition with others.
• Broad knowledge of animal welfare issues and specific knowledge and experience relating to animals specific to the post. 
• Expertise in developing compelling policies, shaping agendas and working in coalition to achieve change.
• Experience of translating policy and research into change through advocacy, and a strong track record of driving policy change with national and local governments.
• Excellent research and writing skills with the ability to effectively condense, summarise and make sense of large amounts of information quickly, pulling out salient points and spotting potential weaknesses or problems. 
• You must also be aligned to our vision and values.

This role is both rewarding and challenging and it is a very exciting time to join the RSPCA during our 200th year, so if you have the skill set we are looking for, please apply! We encourage people from all sections of our community to apply for jobs with us.

Final note from us & good luck with your application!

Interviews will take place on the 22nd and 23rd October.

We are really lucky that some of our roles attract a high level of interest and for this reason we review applications as they are received, unfortunately on some occasions this means roles may close earlier than advertised; so early submissions are highly recommended.We are unable to accept applications past the close date.