Community Engagement Manager Jobs in Bermondsey, Greater London

PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED.

Please complete and upload the application form via Breathe HR. Your application will be rejected without a completed application form (Please see vacancy documents at the bottom to download the form).

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At Bookmark, we have a simple vision: we want every child to read.  As we launch our new three-year strategy, we are recruiting an experienced corporate partnerships fundraiser to play a key role in developing a fantastic portfolio of existing partnerships and work closely with the Senior Corporate Partnerships Lead to build a pipeline of new opportunities.  Help us change the story for children.​

Job Description

Manage high-value partnerships​

• Manage and grow a portfolio of existing five and six-figure corporate partnerships, ensuring a first-class stewardship journey that maximises partnership value and delivers on agreed objectives.​
• Provide excellent stewardship of existing corporate partners, including engaging with employees and delivering timely and impactful partnership reporting, ensuring that all partnership activity is compliant with relevant legislation and regulations.​

​Drive new business​

• Work with our Fundraising Prospect Research & Administration Intern and Senior Corporate Partnerships Lead to identify, develop and maintain a pipeline of prospective corporate partners and diversify the partner portfolio, conducting research, making approaches, and securing meetings to drive income and impact.​
• Work closely with the Senior Corporate Partnerships Lead and wider team to create compelling, innovative, and bespoke partnerships proposals that meet the needs of corporate partners, while aligning with the charity's strategic priorities.​
• Pitch/present proposals to potential new partners. ​

​Plan and strategise​

• Work with the Senior Corporate Partnerships Lead to  develop and implement the corporate partnerships plan and forecast financial targets within the wider fundraising strategy.​​
• Use Salesforce to manage the accurate recording and forecasting of corporate income, enabling efficient reporting and KPI management. ​

Line Manage​

• Line manage the Corporate Partnerships Executive and support their professional development, providing direction, support and guidance​.

Communicate and collaborate​

• Work collaboratively with internal stakeholders, including Marketing, Fundraising, Impact and programme delivery teams, to ensure that partnership activity is integrated into wider organisational activity and aligned with the charity's overall objectives.​
• Bookmark is lucky to have a strong corporate volunteering proposition and it is at the heart of many of our corporate partnerships. Work with our partners and Volunteers team to ensure the corporate volunteering journey is engaging and impactful.​
• Communicate the Bookmark mission with confidence to all our key external and internal stakeholders.​

​Other​

• Ensure Bookmark’s ethical fundraising policy is adhered to.​​

Person specification

Essential skills and experience​

• Proven track record in securing new supporters at a five or six figure level, across either corporate partnerships or philanthropy.​
• Experience in developing a portfolio of supporters with top-rate stewardship and multi-year gifts.​
• Experience in managing and building a prospect pipeline to secure significant and sustainable growth.​
• Experience of developing and delivering creative and innovative partnership proposals that meet the needs of donors while aligning with the charity's strategic priorities.​
• Strong communication and interpersonal skills, with the ability to build relationships with a range of stakeholders, both internal and external.​
• Excellent project management and organisational skills, with the ability to manage multiple projects and priorities.​
• Strategic thinking and problem-solving skills, with the ability to identify and develop opportunities to drive income growth and impact.​
• Experience of managing budgets and delivering against income targets.​

​Desirable skills and experience​

• Line management experience​
• Experience of working in a charity that has a strong corporate volunteering proposition.​
• Experience of working with senior stakeholders, including board members and CEOs.​
• Knowledge of Salesforce and/or SharePoint​.​

Location:​ Minimum two days per week based at the Bookmark office (London), with flexibility around home working for the remaining days
Contract type:​ Permanent, Full Time​
Salary:​ £38,000 - £41,500 per year​
Hours:​ 37.5 hours (Monday to Friday).Compressed hours and four-day week considered​.
Deadline:​ Monday 28th October 2024, 11:59 pm

Job title: Digital Communications Officer
Department: Communications & Engagement
Responsible to: Digital Communications Manager
Location: London - hybrid working, with visits to UWCIO at least once per week
Salary: £33,900 gross per annum
Working pattern: Full-time (38.5 hours) - other working arrangements available
Duration of contract: Permanent
Start date: Immediately

Are you our new Digital Communications Officer?

We are looking for a creative social media native who is comfortable not only with presenting UWC to different audiences but also collaborating and supporting our different stakeholders in doing so. You will join the Communications and Engagement Team at the UWC International Office (UWCIO) which consists of six people and report to the Digital Communications Manager.

As a Digital Communications Officer, you will create, develop and deliver content across all UWC International’s social media channels in line with our social media strategy and lead on sourcing or creating the relevant, required reporting to demonstrate engagement and impact. You will also support UWC’s truly global network of volunteers through digital resources, templates and training. In doing so, you will use your digital communications skills for the better, contributing to the success of the movement and supporting young people to access transformational educational opportunities they would otherwise not have dreamt of.

Part of the larger Advancement Team at UWC International, the Communications and Engagement Team provides the UWC movement with strategic leadership, support and advice in the area of internal and external communication, PR, promotion, marketing, crisis communications, alumni and wider community engagement, and partnerships with other organisations. The Team has a coordination and support function for teams across the UWC International Office, as well as other UWC stakeholders globally, such as UWC schools, colleges, national committees and governance bodies. Alongside your business-as-usual tasks, you will support the Digital Communications Manager in coordinating with the advancement and admissions teams at each of the 18 UWC schools to run ad-hoc campaigns and manage external stakeholders and partners.

About us

Changing the world takes passion and dedication

UWC is a global network of schools with a powerful difference. With a shared goal of working towards global peace and sustainability, we bring together young people from around the world to study in one of our eighteen schools on four continents. There, they don’t just learn how to be great at passing exams. They learn how to communicate across cultural boundaries. They develop the skills to be a changemaker. They design and engage in initiatives that transform their lives and the lives of those around them for the better.

Our students go on to become leaders in politics, NGOs, social enterprises, community movements, charities, and business. For life, they remain dedicated to the UWC mission and many of them remain in close contact with us, their school, and their peers, becoming part of a global community of over 60,000 changemakers transforming the lives of others.

About UWC International

The UWC International Office serves as the operational arm of UWC International, a UK-registered and Germany-registered charity, and stands as a pivotal entity within the UWC movement. Positioned in central London and Berlin, it collaborates extensively with stakeholders across the UWC spectrum, actively engages a robust alumni community comprising more than 60,000 members, and fulfils essential functions for UWC International's governance bodies. Our primary duties encompass global fundraising initiatives, comprehensive communications strategies, promotional endeavours, support for the network of over 150 UWC national committees, global strategy development and implementation, and support services to the UWC schools.

What we offer

As part of a commitment to our employees, we offer the following:

• Generous holiday allowance – 28 days per year plus eight public holidays (pro rata for part-time or fixed-term contracts).
• The standard working hours are 38.5 per week. Start and finish times can be agreed between managers and employees. We support flexible working and are happy to discuss different working patterns.
• We offer up to two days per year for volunteering and up to two days per year for study leave.
• We support staff development and provide access to training and a wide range of CharityComms resources through our UWCIO membership.
• We offer a health and well-being support package, which includes income protection, an employee assistance programme, advice and legal support helpline, remote GPs access, medical second opinions, mental health support, physiotherapy, cycle to work and a well-being calendar featuring podcasts and webinars.
• Perks and discounts portal, which provides a range of discounts across shopping, dining, lifestyle, and entertainment. With thousands of offers on hundreds of top retailers.
• Contributory pension scheme, UWC International currently contributes up to 8% of the employee’s gross salary, and the employee must match the percentage of up to 8% of their gross salary. The minimum contribution rate is 4%. This applies to everyone aged 22 and above but under state retirement age, earning at least £10,000 p.a. and classed as working in the UK.

Visa requirements

Anyone who applies to work at UWC International in London or Berlin must have a work visa before starting
employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process

Do you want to be part of our team? To apply, please submit your application with an up-to-date copy of your CV along with a cover letter in English (each a maximum of 2 pages).

Your cover letter must:

• Outline your experience, skills and competencies against the Person specification section in the
• attached Job Description.
• Explain why you want to join UWC International
• Provide confirmation of your eligibility to work or reside in the UK
• Provide the name and contact details of two professional / academic referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to interviews. We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above will not be considered.

Deadline for application: 23.59 (UK time) on Sunday, 10 November 2024

(Applications will be reviewed on a rolling basis. If you are interested, please submit your application as soon as possible)

Interview and assessment dates:

• First round of interviews and assessment on Friday, 15 November (Remote via Zoom)
• Second round of remote interviews will be scheduled for the following week.

For further information on this opportunity, please see the detailed job description attached.

Safeguarding children and adults

UWC International holds strict child and vulnerable adults safeguarding principles and has a zero-tolerance policy for conducts of sexual harassment, exploitation and abuse in the workplace and other places where the organisation’s activities are rendered. In the process of recruitment, selection and appointment,UWC International implements a range of procedures and actions including Criminal Background Checks / International vetting / Certificate of good conduct to ensure children and vulnerable adults are safeguarded and abuse is prevented.

We expect all applicants and staff to share this commitment and to undergo appropriate checks, including a Basic Disclosure and Barring Service (DBS) check.

Staff will take an active role in ensuring that we are meeting our safeguarding obligations through attending regular training and following the principles learned at all times.

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.

Citizens Advice Tandridge District have an exciting opportunity to join our small friendly advice team as an Advice Service Manager, working in our Caterham and Oxted offices.

The successful candidate will be responsible for and have:

· Great interpersonal skills and an advice background to manage our advice services.

· They will be responsible for the day to day delivery of our advertised advice services, including supporting training, overseeing and supervising the quality of advice given and managing performance of staff and volunteers.

· The ability to bring out the best in the team, as well as to ensure the highest quality of advice across our core service and varied projects.

· Be a trained Advice Session Supervisor/ or knowledgeable generalist adviser/caseworker and/or willing to complete the appropriate training.

· You will be part of the senior management team, inputting into the running of the office, developing relationships with relevant stakeholders and funders where appropriate and promoting our service.

· You will ensure new initiatives are implemented smoothly and that volunteers, staff and supervisors are appropriately supported and developed.

· The role includes providing cover for Advice Session Supervisors and filling short-term gaps in staffing as necessary.

· We will consider applicants who have experience of working in the advice sector and of managing volunteers

Joining Citizens Advice means becoming part of a team dedicated to making a real difference in people’s lives. You’ll have the opportunity to work alongside passionate professionals in a supportive environment that values integrity, support, inclusion and collaboration. If you’re ready to take on a pivotal role that impacts every people’s live and contributes to a greater cause, we’d love to hear from you.

The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently underrepresented in our workforce.

Job title: Senior Partnerships Manager

Salary: £50,152 per annum

Location: 5.7 The Loom, 14 Gower’s Walk, London, E1 8PY (UK Hybrid Working)

Contract:                    12 Month Fixed Term Contract (Maternity Leave Cover)

Hours:                         35 hours per week (Full Time)

Benefits

• 33 days of holidays (including bank holidays) plus Christmas office closure
• Option to buy or sell holiday days
• Generous pension scheme of up to 10% employer contribution
• Cycle to Work loan scheme for the purchase of a new bike/cycling equipment
• LinkedIn Learning access
• Employee Assistance Programme

We are recruiting a Senior Partnerships Manager at the Fairtrade Foundation to cover a period of Maternity Leave. This senior manager will play a crucial role in spanning knowledge across supply chains and commodities to provide an end-to-end service relationship for our major commercial partners.

This individual will need technical knowledge and the appetite to immerse themselves in varying supply chains whilst demonstrating commercial and relationship management to build a multi-faceted partnership with different functions of the organisation. You will steward and grow deep, holistic partnerships with category and channel strategies that link up joint partnership ambitions and impact goals across certified sourcing, thematic interventions, insights and data, advocacy and stakeholder engagement.

Your partnership strategy will complement our global development work in areas including human rights, climate change, gender equality and living wages/incomes as well as specific commodity categories. You will manage relationships with our consumer facing businesses in the UK and globally to maximise impact through volume growth and ensure that we have a pipeline of new opportunities through your partnership, as well as securing the existing work we do together. You will champion a growth first mindset that will enable sustainable income for Fairtrade, to ensure we meet our targets, and, most importantly, to ensure we deliver impact for producers. You’ll need to be a strong relationship builder with businesses (including at a senior level) and a quick learner in an evolving environment, with experience working in, with or for commercial partners and in the sustainability context.

Fairtrade changes the way trade works through better prices, decent working conditions and a fairer deal for farmers and workers around the world. Globally, across all Fairtrade members, we share a vision of a world in which all farmers and workers can enjoy secure and sustainable livelihoods, fulfil their potential and decide on their future. To achieve this we connect disadvantaged farmers and workers with consumers, promote fairer trading conditions, and empower farmers and workers to combat poverty, strengthen their position and take more control of their lives.

The Fairtrade Foundation is an equal opportunities employer, offers flexible working and welcomes applications from all sections of the community. We particularly welcome applications from candidates with ethnically diverse backgrounds, LGBTQ+ candidates and from candidates with disabilities, because we would like to increase the representation of these groups at this level. We want to do this because we know greater diversity will lead to greater results for producers and farmers around the world.

Closing date: 5pm on Friday, 8 November 2024

We are recruiting a Programmes Officer to work across projects in our Sector Support programme, working closely with a Senior Programmes Manager.

This is an opportunity for you to use your excellent organisational skills to coordinate programme events, build relationships with funded partners, and maintain good records across our systems. You will support the efficient delivery of our programmes and sector support initiatives for organisations who work on the frontline of social welfare legal advice.

Working in an energetic, friendly and busy team, you will be able to make a significant and positive contribution from the start. We are a small organisation making huge strides in our mission to make access to justice available to more people in need.

You will have a passion for social justice and enjoy utilising your strong communication skills to support programmes and initiatives that strengthen the advice sector.

Overview of post

• To organise and develop the London Specialist Advice Forum with the Senior Programme Manager.
• To identify emerging issues that affect forum members and liaise with the forum members, the steering group, and external legal and non-legal organisations to discuss potential solutions.
• To identify and report pilot projects that emerge from needs identified through forum members.
• To identify emerging issues that affect specialist legal advice providers and support relationships with the key external strategic and policy organisations to raise these issues.
• To ensure that the work of funded partners is communicated to a broad audience through generating content for newsletters, our web site and online presence.
• To provide support to the Sector Support and Grants team in the running and development of other sector support schemes such as money saving initiatives, funding programmes, and others.
• To assist with the recruitment and management of volunteers.

Benefits

• 25 days of annual leave, increasing to a maximum of 31 days with the numbers of years in the organisation (pro-rata for part time) plus bank holidays (pro-rata for part time)
• Hybrid working
• Flexible working options
• Employee Assistance Programme
• Contribution to pension scheme
• Continuing personal development opportunities
• Enhanced maternity/adoption and paternity leave pay

Community and Challenge Events Fundraiser

We are looking for a Community and Challenge Events Fundraiser to create and deliver an engaging programme of mass participation and community fundraising activities to meet agreed, ambitious targets, enhancing the support base and driving income.

Position: Community and Challenge Events Fundraising Executive

Location: Hybrid working – at least two days a week at the office in Amersham, Buckinghamshire

Hours: Full-Time (35 hours, 9am-5pm, Monday-Friday)

Contract: Permanent

Salary: £27,000-£30,000 per annum

Closing Date: Friday 15th November 2024

Interviews: Week commencing 26th November (First interviews will be conducted via Microsoft Teams)

About the Role

You will be pivotal in building relationships with individual supporters and community groups to increase awareness and raise vital funds for the charity.

Key areas of responsibility include:

· Challenge Events

· Community Groups

· Supporter Journey

· Fundraising Opportunities & Planning

· Cross-team Collaboration & Representation

About You

You will have experience of achieving financial targets through fundraising activities, ideally in mass participation events and community fundraising.

You will also have experience of:

· Relationship Management: Demonstrable experience in building and nurturing strong relationships with individual supporters and community groups to drive engagement and income.

· Identifying, establishing, and retaining new supporters, with a focus on effective supporter care and stewardship.

· Digital Proficiency: Strong working knowledge of CRM systems and relevant digital platforms to manage supporter data, track engagement, and enhance communication strategies.

· Using digital tools to streamline processes and optimise fundraising outcomes.

About the Organisation

Roald Dahl's Marvellous Children's Charity provides specialist nurses and support for seriously ill children. Our vision is that every seriously ill child deserves a Roald Dahl Nurse and fundraising is core to achieving this. Our mission is to provide specialist nurses and support for seriously ill children living with complex, lifelong conditions.

As a charity that works in partnership with the NHS, we find innovative ways to ensure that children and families have the care and support they need. We do this through improving the healthcare outcomes and resilience of children and families, and we focus on complex, lifelong conditions that are underfunded and under-resourced. The outcomes we are aiming to achieve are:

· Improved quality of care

· Improved experience of care

· Improved efficiency and cost-effectiveness of care

· Improved resilience of seriously ill children and their families

You may also have experience in areas such as Community, Challenge, Events, Community Fundraiser, Challenge Fundraiser, Events Fundraiser, Community Fundraising, Challenge Fundraising, Events Fundraising, Fundraiser, Fundraising, Fundraising Officer. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century?  As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.

 Supporting the Direct Marketing Manager in delivering growth in income through St John Ambulance’s direct marketing Retention programme via a range of campaigns. You will focus on supporting the Retention strategy which includes using data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.

You will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days. 

About You:

Having worked in a third sector direct marketing role previously, you will have experience running effective national and regional campaigns using a variety of fundraising channels including digital, email, social media, direct mail, and telemarketing. With your good organisational and time management skills you’ll be able to meet deadlines and manage conflicting priorities under pressure. 

You will have knowledge of usability testing, user research methods and conversion rate optimisation as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR. 

About The Role

• Manage the delivery of all Retention campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes
• Work collaboratively with data teams to ensure effective use of supporter profiling for delivery across a range of Retention campaigns
• Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and relevant performance reviews
• Responsibility for collation of all KPI tracking, trend analysis and activity results that feed into the team’s reporting and performance structure 
• Work alongside the Content team to research and develop retention. To gather information, case studies and photos for use in all direct marketing campaigns. Where appropriate, to liaise with external agencies such as designers and copywriters

Please see the job description for more detail 

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or SJA volunteers wishing to apply, please apply below. 

About Us:

St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion. 

  We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Leo Baeck College is the pre-eminent UK institution of Jewish scholarship and learning
that is the heart and lifeblood of the intellectual and spiritual life of the Progressive
Jewish community. Leo Baeck College combines inspirational, high caliber teaching with a
commitment to developing rabbis, other professionals, and lay leaders who will build
sustainable, accessible, and thriving Progressive Jewish communities.

The primary function of this role is to manage and maximise all categories of development
inclusive of grant writing, fundraising, events and communication activities for LBC and to
support the College and Board of Governors in identifying new opportunities to engage.with stakeholders and raise additional funds. Additionally, this role is to support the Principal, COO and members of the Board of Governors in their contact with major donors and other stakeholders.

Key Responsibilities

· Continue to build our visibility and relationships with other organisations

· Research and prepare the submission of grant and trust applications

· Develop a “Friends of Leo Baeck College” programme, an “Alumni” programme, and a “Legacy” programme

We are looking for an experienced programme manager to oversee the Democracy Classroom network. The post holder will be responsible for managing relationships with stakeholders across the youth, education and democracy sectors and lead on a series of democratic and election education initiatives to engage young people. 

ABOUT THE POLITICS PROJECT

We support young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers and politicians to help them to learn, teach and engage in politics. We are a non-partisan organisation working across the UK. 

ABOUT DEMOCRACY CLASSROOM 

Democracy Classroom is a partnership between over 100 civil society organisations that supports young people to engage in elections and democracy. The network supports collaboration through newsletters, training, meet up’s and an annual conference, as well as providing resources and training for teachers and youth practitioners. Democracy Classroom pools the collective support of the sector through the Democracy Classroom platform, where teachers and youth workers can access the collective support of the membership. 

Following the recent General Election, the network has experienced growth and is now preparing to support upcoming elections, votes at 16 and new developments such as changes to democratic education and the curriculum review. The network is non-partisan and works across all 4 nations in the UK. 

The aims of the network include: 

Increasing the number of young people engaging with democracy and elections.

Increasing the number of teachers and youth workers delivering democratic education, and strengthening their capacity to deliver impactful democratic engagement and voter registration activities in schools, colleges and youth settings across the UK.

Improving coordination between organisations engaging young people across the youth, education and democracy sectors, through growing the Democracy Classroom network.

ABOUT THE ROLE

To achieve the above, the post holder will:

• Support, build and manage relationships with over 100 civil society partner organisations.
• Manage the day-to-day running of the network, including the network's communications and databases.
• Coordinate the sharing of learning materials, working with teachers and youth workers to organise, map and curate content that supports democratic and election education.
• Oversee the Democracy Classroom website / platform. 
• Train and support teachers and youth workers to deliver democratic education materials. 
• Oversee our #ElectionCountdown programme during UK local, devolved and national elections and the associated comms campaigns. 
• Line manage the Democracy Classroom programme coordinator and manage relationships with freelance teachers, youth workers and designers.
• Oversee evaluation and monitoring, producing reports where required.

The job is a fixed term 12-month contract (including a 6-month probation period), with possible extension depending on the electoral calendar. 

The Politics Project is based in London, and the post holder will be expected to work from the office at least two days a week. The hours of work are 37.5 hrs per week. Occasional travel to elsewhere in the UK and working unsocial hours in evenings and at weekends may be required. This is a fast-paced role in a small but growing team.

Benefits:

• 33 days’ holiday plus Bank Holidays (inclusive for 3 days leave between Christmas and New Year. 
• Friendly and inclusive environment.
• Professional development opportunities, to upskill and train you.
• The opportunity to make a real difference to young people’s lives, helping them to develop the skills and knowledge they need to give them a voice in their society and shape their communities.
• 5% company pension contribution.

ABOUT YOU

You will have a passion for democratic engagement and will use that passion to support the delivery and growth of the Democracy Classroom network and The Politics Project. 

You will be a self-starter, comfortable managing fast-paced projects with multiple stakeholders. You will have outstanding project management and administrative skills, with the ability to work under pressure and identify priorities. You will effectively deliver against set targets to agreed deadlines. 

Above all, you can form good relationships with a range of people from different backgrounds and perspectives. You can network, negotiate, persuade, problem solve and be flexible to meet stakeholder needs. You can identify and pursue opportunities, and are excited by the challenge to oversee a high profile, national project. 

In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that we will provide.

Skills & Experience: 

Essential

• Programme/project management experience.
• Good at building and managing relationships. 
• Experience managing multiple stakeholder relationships. 
• Able to communicate effectively.
• Strong ability to manage multiple priorities. 
• Self-motivated and resilient – able to solve problems and perform under pressure.
• Confidence in working with, and a good understanding of, the education/youth sector (not necessary to have personal teaching or youth work experience, but be comfortable working in those sectors).
• Knowledge of, and an interest in, UK politics. 
• Understanding of the UK education system.
• IT literate. In particular, you can use Google office software.
• A passion for youth democratic engagement, education and politics.

Desired

• Experience of database management.
• Ability to conduct monitoring and evaluation of work and produce written reports.

TO APPLY: 

To apply please submit through the CharityJob website a CV and a covering letter (maximum 1 side of A4).

The closing date is 11:59pm, 13th November 2024.

Initial interviews are planned for the weeks beginning Monday 25th November and Monday 2nd December.

We are looking for a Senior Project Manager to coordinate an 18-month project exploring how we can operationalise a new in-work poverty benchmark for employers in London. This benchmark, developed by the Social Market Foundation, has the potential to improve the lives of low paid workers, building on the success of the Living Wage campaigns

The in-work poverty benchmark project is a new and exciting pilot project at the Living Wage Foundation. We want this person to build a case for employers going further than our existing accreditations and taking a more holistic approach to tackling in work poverty. This role would help us develop the pilot through employer case studies and extensive stakeholder engagement with a view to launching a new vehicle to recognise employers who adopt the in-work poverty benchmark.

Three key parts of the role would be working with:

- Our Membership team and our Operations and Insights team: to scope out and enhance their capacity to support employers to implement the benchmark through e.g. workshops, provision of guidance and /or new ways of working with employers.

- The cross organisational Making London a Living Wage City (MLLWC) team to build upon the successes and networks of this project and align where helpful to encourage London employers to go further

- London based community organisers to ensure that the experiences and stories of low paid workers are a primary driver of the case for change and how we develop this work.

The ideal candidate would be a proactive and experienced project manager with experience of building and implementing new products, projects or services. They should have excellent communication skills and a track record of engaging diverse stakeholders and building a network.

Living Wage Foundation

The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include Parent Action and Sponsor Refugees to add depth to the impact of Citizens UK’s work.

The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each October ahead of Living Wage Week, our annual celebration of a growing network of over 15,000 Living Wage Employers.

The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 475,000 low paid workers. Over recent years, the Living Wage Foundation has built on the success of the real Living Wage by creating new responsible employment standards – Living Hours and Living Pension – for those employers who want to go further and provide the security workers need now and in the future.

Main Responsibilities

Contribute to the achievement of the LWF and CUK’s strategic aims

· Work with the Living Wage Foundation team to embed this project into the wider work and strategy of the Foundation, and to identify and share learning from across our projects on how to mobilise employer action to tackle poverty.  

Develop and manage external relationships

· Develop and implement a stakeholder engagement plan to support and promote the project.

· Manage strong relationships with the project partners and funders to involve and update them on the project as required.

· Progress our existing partnerships whilst proactively securing new partnerships with organisations that can help promote and build demand for the in-work poverty benchmark.

· Develop a wide-ranging network of stakeholders with an interest in this project, finding ways to involve them in its development.

· Coordinate and manage a project working group of senior Living Wage Employers, in work poverty experts and employee stakeholders.

Build and manage projects and achieve work targets effectively

· Set up, manage and evaluate a set of action pilots with employers, low paid employees and relevant experts to develop and test the in-work poverty benchmark and the standards within it.

· Design and develop the recognition mechanism and support programme for employers who sign up to the in-work poverty benchmark.

· Provide regular progress reports and deliver agreed project milestones including events, reports and other agreed outputs.

· Oversee the project being integrated into our CRM system and developing robust project management systems.

Learning, expertise, wellbeing and inclusion

· Conduct desk research, stakeholder interviews and organise events as required to inform the project. Manage research partners to conduct additional research as required.

· Monitor, review, evaluate and write up pilot progress with each employer using qualitative and quantitative evaluation methods.

· Working with others to identity and share learning on how to mobilise employer action to tackle poverty, considering this in the development of the in-work poverty benchmark.

· Develop and host employer facing events to gain insight and test appetite to support the development of this work.

· Design and facilitate employer workshops and employee focus groups to identify best practice and shared learning.

· Produce a final report and recommendations for how the work might be taken forward at the conclusion of the project, presenting this to relevant stakeholders.

Communications

· Oversee the collation and dissemination of research and evidence to build the case for the in-work poverty benchmark. Work with the Living Wage Foundation Communications and Research team to enable this.

· Develop the support we offer Living Wage Employers that are interested in implementing the in-work poverty benchmark and lead the production and design of research reports, toolkits, best practice guides and other resources.

· Promote the Living Wage Foundation to build our reputation as a leader in good work practices for low paid workers, including launching research and reports and celebrating progress made.

· Represent the Living Wage Foundation at meetings, events and conference to build awareness and support for our work. 

Develop and manage internal relationships:

· Build and manage strong relationships across the LWF and wider Citizens UK teams for effective collaboration and to support development of this work.

· Work closely with community organisers in London to ensure the voices of low paid workers are a leading influence on this project.

· Contribute to the LWF and Citizens UK Senior Management meetings and cross organisational working groups.

Generate income and resources

· Oversee the development and implementation of an employer fee structure for the in-work poverty benchmark vehicle.

· Work with the Head of Business Development and Policy to produce a sustainable fundraising strategy for this work whilst developing relationship with potential funders.

· Oversee the creation of proposals to secure funds from corporate partners and attract funding from grants or donations to support ongoing work.

Key Skills 

EXPERIENCE AND QUALIFICATIONS 

Essential (E), Desirable (D)

Experience of building consensus between diverse stakeholders to drive progressive change (E)

A track record of developing mutually rewarding corporate and /or third sector partnerships to deliver project objectives (E)

Primary research skills with experience of conducting evaluations and an ability to develop surveys, analyse data and conduct focus groups (D)

Experience of conducting secondary research and writing reports (E)

Understanding of the importance of good research design (D)

Previous experience of developing and implementing new products, projects or services (E)

Experience of securing funds to deliver and scale up projects (D)

KEY SKILLS AND KNOWLEDGE

Excellent project management skills with the ability to juggle a wide range of competing demands (E)

Exceptional interpersonal skills with the ability to build relationships, lead, influence and motivate others (E)

Strong communication skills with the ability to engage and work effectively with a diverse range of stakeholders, including senior business leaders (E)

Strong report writing skills and ability to share and disseminate knowledge with project partners (E)

An ability to take initiative and work independently across different teams (E)

Understanding of anti-poverty policy and campaigning (D)

PERSONAL ATTRIBUTES

A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)

A strong commitment to the Living Wage campaign and principles of Citizens UK (E)

Application Procedure

At Citizens UK, we use Applied, an applicant-tracking recruitment system. Applied aims to overcome unconscious bias in recruiting. Often the Hiring Team will not see your CV as part of the shortlisting process and instead ask questions to test skills needed for the role. The responses are anonymised and reviewed by the panel. The Applied platform also asks some demographic questions before you start your application. Citizens UK cannot see individual demographic responses, only summary statistics to monitor our candidate pool for balance. Applied aims to give an equal chance to be hired irrespective of background. Candidates can opt out of answering the demographic questions. 

We are committed to being an inclusive employer. In line with our inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, disabled people, and people of faith to better represent the communities we work in. We also strongly welcome applications from people who have lived experience of low pay and poverty. For questions and reasonable adjustments regarding your application, including information in a different format, or our recruitment process, please contact us.

Many of our employees enjoy flexible and hybrid working, and we are open to adapting/flexing our roles to embrace a diverse workforce. If you are interested in a particular vacancy and wish to discuss flexible working, please contact us.

Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

Applicants must have the right to work in the UK as Citizens UK is unable to sponsor visa applications. Our community organisers work in the community and their employment is subject to satisfactory standard/enhanced DBS checks. 

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

The Data, Digital and Technology Team sets the heartbeat for Crisis’ core systems., equipping Crisis staff, members and volunteers with the modern technology toolkits that will help us end homelessness 

About the role

As our IT Infrastructure Engineer, your technical expertise and problem-solving skills will ensure our systems operate smoothly. In recent years, we have made significant strides to advance our technology environment, with wide-scale cloud migration enabling a hybrid workforce. You will not only maintain our IT infrastructure but also proactively identify and deliver improvements across our networks, servers, hardware, and telephony. You will ensure industrial-strength identity, account, and endpoint management. Additionally, you will collaborate closely with the Service Delivery Team to achieve successful incident management and excellent service request outcomes.

You will see the impact of your work through site visits and engagement with staff and volunteers. This is an opportunity for you to use your skills to help us end homelessness while working in a flexible and supportive environment.

About you

If you love putting your brain to work on how to tackle systemic IT challenges, this is the role for you. We are looking for a highly organized engineer with experience in prioritization and working with a team to efficiently execute tasks. You will be an excellent communicator and work collaboratively with customers to design the best solutions together.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm 
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 10 November 2024 at 23:55

Interviews will take place on the 18-20 November 2024

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success.  We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team.

Job Title: Individual Giving and Supporter Care Manager
Reporting To: Head of Marketing
Manages: Supporter Care Officer
Location: Home-based (some travel across UK when necessary, including the Leicester office)
Contract: Permanent
Salary: £37,945.00
Hours: Full time (36 hours per week). Flexible working offered.

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and 178 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

This is a key role within the marketing team at an exciting time of growth for the charity. You will be joining us at a development stage and will have a real opportunity to shape our supporter journeys and supporter care programmes across Home-Start UK. Be part of a movement focused on improving the long term outcomes of children across the UK, and help us grow, so that we can be there for every child who needs us.

The Individual Giving and Supporter Care Manager will develop and implement campaigns that build our supporter base along with retaining our existing supporters. Through compelling and personalised supporter journeys, you will ensure our supporters feel like our partners in ensuring that no child’s life chances are limited.

You will communicate effectively with our supporters and build a strong connection with them by placing supporter care at the heart of our work, while also engaging potential new supporters.

Reporting to the Head of Marketing you will be responsible for all supporter care activities and our acquisition campaigns. You will also manage the Supporter Care Officer and will create a supportive environment where you will help them achieve their objectives.

You will have experience of working in an individual giving/supporter care team or marketing role within the charity sector managing campaigns and supporter communications. With a proven track record in delivering successful campaigns, the ability to work to tight deadlines and with excellent attention to detail, you will be able to effectively manage key relationships internally and externally to deliver on campaigns with agreed time frames.

If this sounds like your type of challenge, we’d love to receive your application.

Closing date for applications: Thursday 31st October 2024, 5pm.
Interviews will be held virtually on the 1st and 2nd November 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.

Candidates will also be sent the interview questions ahead of their interview so that they may fully prepare. Appointments will be based on merit, following an open and clear selection process.

Home-Start UK, a charitable company limited by guarantee. Company No. 5382181. Charity No. in England and Wales 1108837 and in Scotland SCO39172.

No agencies please.

Digital Fundraising Manager

Apply by 17.00 11th November 2024

About Restless Development

Restless Development is a global non profit agency. We support the collective power of young leaders to create a better world. We are independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We run youth-led programmes to tackle the issues that young people care about the most –  We also run the Youth Collective – a growing network of over 4000 local youth civil society groups and organisations in 185 countries. We are committed to creating an agency that walks the talk on power shifting, using the power shifting checklist, both internally and externally.

Our approach to safeguarding

Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognise that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.

About the role

The Digital Fundraising Manager is a key member of the Philanthropy team, responsible for planning, implementing, and optimising digital fundraising campaigns in the UK and US. This role will drive revenue growth through online channels, including email campaigns, social media, website fundraising, and other digital initiatives. The ideal candidate is a strategic thinker with a deep understanding of digital fundraising tactics, a creative mindset, and the ability to analyse data to make informed decisions.

You’ll report to our Head of Fundraising - setting your strategy, reporting on whether plans and income are on track, and discussing how you’re dealing with any financial shortfalls, with a mindset focused on significantly expanding our unrestricted income streams.

In 2024/25 the Fundraising Team is aiming to raise circa £1.9m – a critical element of Restless Development’s overall income of around £10m, the rest of which primarily comes from institutional funders and trusts/ foundations and is restricted to particular programmatic work.

Key responsibilities

• Digital Fundraising Strategy: Develop and execute a comprehensive digital fundraising strategy aligned with the organisation's goals and objectives. Identify key digital fundraising opportunities and implement strategies to optimise online giving.
• Email Marketing: Create and manage email campaigns, including crafting compelling content, designing engaging emails, segmenting lists, and conducting A/B testing to increase donor engagement and conversions.
• Social Media Fundraising: Oversee social media fundraising campaigns, leveraging platforms such as Facebook, Instagram, and Twitter to drive donations and supporter engagement.
• Website Fundraising: Manage and improve the online donation process on the organisation's website, ensuring an easy and secure donation experience for supporters.
• Content Development: Collaborate with the Communications team (including a Digital Communications Manager counter-part) to create persuasive fundraising content, such as donation appeals, impact stories, and success narratives to inspire supporters.
• Donor Engagement: Foster relationships with existing donors through personalised online interactions, stewardship emails, and recognition activities.
• Analytics and Reporting: Track and analyse digital fundraising performance, providing regular reports on campaign results, identifying areas for improvement, and making data-driven recommendations.
• Compliance: Stay up to date with digital fundraising regulations and best practices to ensure that the organisation complies with all relevant laws and standards.

Job title: Digital Fundraising Manager

Location: Waterloo, London

Salary: £42,059 (Band-0)

Preferred start date: January 2025

Length of contract: Permanent

Reports to: Head of Fundraising 

Expected travel: Some occasional travel around the UK and overseas. Occasional evening and weekend work for which time off in lieu will be given.

About you

We are looking for people with the right competencies and skills for the role, and who demonstrate the personal qualities consistent with our values.

Our value: HEART - We are who we serve. We are brave.

• Values led - Upholds a values-led culture across the Hub or International Unit, inspiring a Restless passion and professionalism amongst all others. Considers the Restless Values when making decisions and taking measured risks at a strategic level.
• Innovation - Creates an enabling environment for innovation across the Hub or International Unit. Takes measured risks and solves complex issues with creativity and innovation. Maintains a focus on aligning the organisational vision for long-term growth in a changing world.

Our value: HEAD - Delivers Quality. We are 100% professional.

• Delivers quality - Drives quality across the Hub or International Unit by holding all teams to account for high performance and value-for-money. Ensures the Hub or International Unit is effectively and efficiently resourced to deliver quality against strategic priorities.
• Decision making - Drives change across the Hub or International Unit by considering the long term impact of risks and strategic decisions to multiple teams.

Our value: VOICE - We generate leaders. We are proud to carry the banner for youth-led development.

• Leadership - Leads strategy development and creates a compelling organisational vision. Is accountable for performance at a Hub or International Unit level. Develops leadership in others for future growth of the organisation.
• People development - Builds organisational capacity by creating a culture of continual learning through performance management, training, coaching and mentoring; aligning their own personal and professional development to current and future organisational needs.

Our value: HANDS - We are in it together. We listen and learn.

• Effective communication - Builds consensus and commitment amongst staff and major national partners. Confidently anticipates and responds to challenge or resistance in difficult circumstances. Coaches others to communicate strategically.
• Collaboration - Is a role model for collaboration at a national, regional and global level; frequently contributing to internal processes and decisions. Leads participatory decision making and strategy development.

Skills and experience

Essential

• 3+ years of experience in digital fundraising and communications in a nonprofit setting.
• Proficiency in digital fundraising tools, email marketing platforms, and donor management software (experience with Salesforce and Dot Digital preferred).
• Strong analytical skills and the ability to interpret data to drive strategic decisions.
• Excellent written and verbal communication skills.
• Creative thinking and a passion for storytelling.
• Ability to work collaboratively within a team and cross-functionally with other departments.
• Knowledge of best practices in online fundraising and a commitment to staying up to date with industry trends.

Desirable

• An understanding of international development, in particular the youth sector
• Up to date knowledge of the sector, including the setup of the Fundraising Preference Service and General Data Protection Regulation changes

Restless Development is an Equal Opportunities employer and welcomes applications from all sectors of the community. Restless Development will ensure that no applicant or staff member receives less favourable treatment on the grounds of gender, sexual orientation, marital status, social status, caste, race, ethnic origin, religious belief, age, HIV status, disability, or any other factor that cannot be shown to be relevant to performance.

What we do for you

Remuneration

We are proud to commit to a transparent global salary scale, ensuring a fair and comparable system of pay across all global locations. In addition to salary, we offer pension contributions and other benefits in accordance with the local Hub.

Values and Culture

At Restless Development, we’re proud that the strength and integrity of our Values has been recognised by staff, young people, donors and others who we work with.  Beyond this, we have a culture of recognising and celebrating both our Values and our global achievements with monthly Values Champions and an annual Values Day.

Work-life Balance

It goes without saying that we work hard at Restless Development. We also recognise the importance of helping staff to maintain a positive work-life balance by offering:

• 24 days annual leave (in addition to public holidays and with an extra day of annual leave given for each full year of service, up to a maximum of 28 days).
• Birthday Leave
• Access to flexible working.
• Generous study leave, maternity, paternity or adoption leave, and other leave allowances.

Professional Development

Restless Development is proud to be an employer who recognises potential and invests in the development of its staff.  We are committed to the professional development of our staff through:

• Empowering opportunities to work on significant projects which stretch and inspire staff – allowing them to develop on-the-job. 
• Regular performance management.
• Training and development opportunities, including supporting our staff to identify mentors both within and outside of the agency.
• Quarterly Staff Workshops for all staff to give and receive agency updates, receive training, and socialise.

Travel and Medical Insurance

When travelling abroad with work, all staff will be covered by Restless Development’s travel and medical insurance.

To Apply

Please submit your CV and a cover letter that provides tangible examples of how your skills, knowledge and experience will support your ability to perform the key priorities outlined in the above job description (using no more than 750 words)

About the role

Resuscitation Council UK’s (RCUK) Communications and Engagement team delivers creative communications and authentic engagement activities that support the organisation’s vision to ensure that everyone in the UK has the skills they need to save a life and receive appropriate resuscitation.

Our audiences include health and social care professionals, members of the public, charities, professional bodies and associations, UK policymakers and campaigning groups.

We are looking for a creative self-starter with a passion for digital marketing and skilled in community management. 

You need to be a motivated and enthusiastic marketer who is comfortable working on impactful campaigns which have a wide and diverse reach. You should be confident bringing healthcare-related stories to life through different digital channels. You should also take a hands-on approach to all areas of marketing and understand the nuances, advantages and shortcomings of using different platforms.

You will be responsible for delivering outputs from our social media as well as leading on our email communications. You will analyse and evaluate the results of these campaigns and use insights to drive development, with support from the Digital Media and Marketing Manager.

Led by the Digital Media and Marketing Manager, you will also produce website content, support on paid advertising and creation of branded merchandise.

Digital marketing plays a key role in our ability to raise awareness for, and build the profile of, Resuscitation Council UK, our guidelines, courses, and standards. Working with other members of the Communications and Engagement team, you will support on digital aspects of campaigns and initiatives to further public awareness of cardiopulmonary resuscitation, defibrillation and support for survivors.

The post holder will work closely with all members of the Communications and Engagement, Governance, Operations, Clinical and Service Development departments and build strong relationships with the wider resuscitation community. Equality, diversity and inclusion will be important principles considered in all elements of work.

Main responsibilities and duties

Website, SEO & PPC

• Write/produce, build and publish content for the RCUK website, including articles, features, statements and updates, ensuring diversity and inclusion is considered in everything we do.
• Ensure all content, imagery or files uploaded to the website are of an optimal file size and comply with accessibility guidance e.g., alt text, descriptive links.
• Support the Digital Media and Marketing Manager to deliver the SEO priorities for the organisation and increase RCUK’s reach. 
• Use insight (e.g., Google Analytics, Google Search Console, Crazy Egg, surveys etc) to identify content gaps and opportunities for website improvements in line with user requirements.

Campaigns

• Support the communications and engagement team to deliver on key integrated campaigns across the year. 
• Support on the delivery of marketing and communications strategies for core RCUK products: including generating sales for commercial products such as e-Lifesaver and paid events such as conferences through digital marketing and direct communications.
• Support the Media and Campaigns team with asset creation and amplify media opportunities via our digital channels 
• Support the Policy and Public Affairs team with uploading policy briefings and maintaining resource repositories 
• Identify hooks and opportunities to promote RCUK’s work and increase digital engagement.

Email Marketing

• Project manage the delivery of email marketing communications in line with the organisation’s aims and objectives to engage our core audience with RCUK’s work.
• Support on the delivery of our annual BAU email communications calendar. 
• Evaluate the impact of RCUK emails activity, through regular analysis of emails sent, and use this insight to get a better understanding of how audiences are engaging with our email content and to continually improve email communications
• Ensure all emails are sent in line with General Data Protection Regulation (or GDPR).
• Support the development of a new email strategy to support business growth (e.g. e-Lifesaver prospects through sales journey) and audience segmentation. 

Social media

• Create, curate and share high quality social media content using a range of different and innovative formats. 
• Monitor RCUK’s social media portfolio and identify opportunities for RCUK expansion onto other social media platforms in line with organisational objectives and where the audiences we are trying to reach are. 
• Respond to comments across our social media channels and build support within our online community through engaging in conversations. Answer queries (liaising with other teams as required) and escalate any reputational issues to the Digital Media and Marketing Manager. 
• Identify opportunities and content for paid campaigns.
• Work with the Digital Media and Marketing Manager to evaluate the impact of organic and paid social media activity through monthly reporting and analysis of larger initiatives and campaigns.

Other

• Champion RCUK brand and style guidelines to ensure RCUK communications are consistent across all comms channels. 
• Use Canva/Adobe suite to design BAU social media graphics and toolkits for campaigns.
• Ensure our content is accessible and reflects the diverse resuscitation community and society as a whole. 
• Represent and promote the organisation and its products at internal and external events that RCUK is exhibiting at. 
• Manage the Communications inbox on a rota basis with the Media and Campaigns Officer & Policy and Public Affairs Officer.
• There is an occasional need for weekend/evening working and time off in lieu is granted in line with our time off in lieu policy.
• Support writing creative briefs for external design agency. 

How to apply

Please email your CV, covering letter and Equality & Diversity monitoring form to us with 'Digital Media and Marketing Officer' in the subject line.

The closing date for applications is 17:00 Monday 18 November 2024.

Interviews for this role will take place Thursday 28 November 2024.

Please note: We reserve the right to close this advert early if enough suitable applicants apply.

Applicants must have the right to work in the UK. Sponsorship is not available.