Community Engagement Jobs
ABOUT US
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
THE ROLE
NEA is looking to appoint new Warm and Safe Homes (WASH) Advice Line Co-ordinator posts on a full time (37 hours per week) basis; but we are happy to receive applications from candidates who may wish to work part time hours as we would be prepared to appoint posts as job share opportunities. Please state your preferred working pattern in your application and we will discuss this at interview.
WASH Advice Line Co-ordinators will be the first point of contact for vulnerable householders who are contacting the charity for a range of energy related advice matters. Co-ordinators will need to be empathetic, polite and have good listening skills but may also need you to be assertive and confident in order to provide support to clients, some of whom may be in difficult circumstances.
Whilst call centre or customer service experience will be advantageous, empathy and an ability to understand client needs is paramount and our training will give successful candidates the knowledge to succeed in the role.
The post holder’s main responsibilities will be to deal with customer and partner emails, calls, live chats and off- line tasks. These will include:
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Provision of day-to-day support to our customers and partners (referral organisations) on any queries, or issues, through answering telephones calls and emails.
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Process, resolve or escalate client queries within the WASH and wider team in line with the internal process.
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As a WASH Advice Line Co-ordinator, you’ll be in the front line of the provision of solutions to client queries and issues as part of a wider team.
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Maintenance of appropriate client records and necessary data using client management systems to ensure the progress of work towards project targets is monitored and that project outcomes are fully recorded.
The post holders will be responsible for the delivery of a range of projects which will demonstrate good practice in delivery of affordable warmth for low income and vulnerable householders.
The posts sit within the Communities Directorate and are part of a dynamic and caring team of professionals who go the extra mile to support their clients, some of whom may be in difficult circumstances.
WHAT YOU WILL NEED TO SUCCEED
You should be able to demonstrate understanding or experience of energy efficiency, you will be empathetic and be a good listener – as well as demonstrable experience of responding to the needs of clients in direct contact settings. You will have the ability to work with a wide range of people and demonstrable experience of working with vulnerable householders, low income and/or other disadvantaged groups.
You will need excellent interpersonal and communication skills with the ability to build trust and rapport with a range of communities and individuals.
An awareness of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them, is desirable, although not essential.
NEA has several office locations throughout England, Wales and Northern Ireland, and welcomes applicants from all regions. Home working and office-based locations are available depending on proximity to a NEA office. Preferences will be discussed with candidates at interview. Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements.
WE ARE OFFERING:
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£25,992 – £30,558, Scale 4 - 5, Points 7-17. New appointments will usually begin at the starting point of the scale.
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18-month fixed term contract.
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11½% non-contributory pension.
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25 days annual leave (FTE) plus additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum.
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Flexible working arrangements including the opportunity for hybrid working.
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Enhanced family friendly payments.
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Employee Assistance Programme.
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Employee benefits platform.
The closing date for all applications is Friday 06 December 2024 at 12:00 noon. We anticipate interviewing in the week commencing Monday 16 December 2024. Only shortlisted candidates will be advised of the interview date. Full details of the posts and an application form are available on our website.
Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
HOW TO APPLY:
Please apply by clicking 'apply now'.
Please note CVs will not be accepted as part of the application process. No recruitment agency or advertising enquiries please.
NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511. Company Registration No: 01853927
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a dynamic individual who can develop, lead and grow our volunteer strategy, community engagement and marketing activity in Surrey? Do you thrive on working with people, helping to empower them to use their skills and experiences to help others in the community? Can you make a difference at a local Surrey charity?
Sensory Services by Sight for Surrey has been established for over 100 years. We enable and empower people who are Deaf, hard of hearing, blind, partially sighted, and deafblind to overcome barriers to be as independent as possible and thrive in their communities. We are a countywide charity based in Fetcham, near Leatherhead.
We are seeking a hard-working, driven and flexible individual to develop, lead and grow our volunteer and community engagement team and lead and collaborate with our marketing and communication team to raise awareness and increase engagement to grow our vital work.
Main duties include:
¨ Be an effective manager, line managing our Volunteer, Community Outreach and Marketing and Communications teams.
¨ Working with various partner organisations, building relations while exploring possible funding/joint working/event opportunities, and supporting our Outreach Team to make sure they are best placed to have the biggest impact for the people we enable and empower.
¨ In collaboration with the Marketing and Communications team, oversee the production of high quality communications to raise awareness, increase engagement and grow support for our vital work.
¨ Organise and facilitate our Breaking Down Barriers Workshops three times a year.
¨ Lead on key projects around Communications, Volunteering and Engagement, including:
- Co-produce a strategic volunteering plan for the team aligned to our strategy
- Review and develop the charity policies for volunteering and ensure volunteers are up to date with our relevant policies, legislative requirements and our needs and requirements
- Co-produce a strategic communications plan for the team, aligned to our strategy
- Review all current communications and revise annual marketing plans to strengthen our presence in the community
¨ Working with colleagues in other teams and departments, develop a strategic Community Engagement plan aligned to our strategy
¨ Ability to work flexibly according to the business need which may include evening and weekends
Skills and Qualifications:
- Direct experience of line managing a team of staff
- Relevant experience in the management of a volunteering programme, or extensive experience of directly managing volunteers with the ability to step up into this role
- Knowledge and understanding of volunteering best practice, strategy and policy
- Demonstrable experience of community engagement and building relationships with partner organisations
- Planning and organisational skills, including ability to plan, prioritise and deliver a complex workload
- Strong presentation skills, sufficient to deliver engaging training to staff and volunteers
- Strong communication skills – verbal and written, and ability to relate well to people from all backgrounds
- Experience in MS Office and confident in using a database
- Understanding of data protection requirements and confidentiality
- Able to champion the role and contribution of volunteers
- Ability to engage and influence colleagues
Competencies Required:
1. Strategic and Operational Management
Understand the five year Strategic Plan and objectives and how it contributes to our mission. Think ahead and develop, lead and grow a busy programme of recruitment and encouragement of volunteers to meet the needs of the charity. Develop innovative approaches to recruitment and service delivery and make recommendations and suggestions to senior managers. Implement a communications plan to improve and increase our visibility and awareness.
2. Inspiration
Create new roles and tasks for volunteers working with colleagues across the charity. Increase the potential of the Outreach team as they build relationships across the county. Develop imaginative and effective ways to raise our profile and reach new audiences. Value and motivate volunteers to help them provide quality services and support for the charity.
3. Making Things Happen
Plan resources effectively and manage any crises effectively within laid down policies. Demonstrate a consultative and informed approach to problem solving, using patience and understanding. Liaise with charity colleagues and senior managers, and externally with other groups.
4. Record keeping
The people we support are often vulnerable so it is essential that all volunteers have an appropriate Disclosure and Barring clearance, and that our records of all other relevant paperwork such as driving licence details and insurance is kept up to date and properly recorded.
5. Managing Change
The post holder must be open to new ways of working, adapt well to change and be able to feed back the impact of changes to volunteers, their team and to senior managers.
6. Personal Impact
Make a positive impression on people as a consequence of your personal style, abilities and credibility. Act with integrity and strive to develop the competencies required to meet organisational objectives and to adapt to changing and sometimes uncertain needs and circumstances.
7. Focus on the people we support
Volunteer services are built around the needs of the people we support and the needs of the charity. The post holder must maintain good relations with people we support, seek their views on our services, and respond effectively to their comments to recommend improvements. Encourage volunteers to constantly reflect on service standards and how to deliver effectively. Ensure all marketing and communications reflects our charity and how we want to be positioned in the community.
8. Use of Information Technology
Must be familiar with MS Office programmes and other relevant IT and use it proactively and effectively to do the job.
Full time annual leave entitlement is 28 days per annum. Sensory Services by Sight for Surrey complies with auto enrolment, we match contributions up to 6%. using the Pensions Trust. We offer training opportunities suitable for each role. We pay for annual flu vaccinations and for an eye test every two years with a contribution towards work related glasses.
Contract: Full Time, Permanent
Salary: Circa £40,000 PA + Benefits.
The Role:
As our Supporter Engagement Manager, you will work to ensure that SPANA provides its supporters and external stakeholders with the best-possible experience of the charity. While line-managing the Supporter Engagement team, your work will range from ensuring SPANA donations and post are compliantly processed, to
co-ordinating responses to enquiries, comments and complaints via post, phone and online. You will also manage the development and delivery of SPANA’s community fundraising programme.
This role will suit a dynamic, agile individual who recognises the importance of customer care and has the ambition to build SPANA’s position as a centre of excellence in supporter engagement.
Supporter Engagement
- Ensure all donations and enquiries are acknowledged appropriately, professionally and within agreed timeframes/our service level agreement, in order to maximise supporter and stakeholder satisfaction.
- Manage the operation of SPANA’s PO Box and London mailing points, ensuring all post is compliantly processed, recorded and scanned.
- Manage the SPANA FAQs, standard enquiry responses and thank you letters to be used by the team.
- Personally handle complaints and any sensitive matters, working with the Head of Supporter Engagement and Database, and the Director of Global Fundraising, Marketing and Communications, as necessary.
- Create and maintain Supporter Engagement process documents and training guides.
- Ensure all Supporter Engagement team interactions with stakeholders are captured on Raiser’s Edge.
- Ensure all donors, supporters and stakeholders have the best-possible experience in every interaction with SPANA.
Community fundraising
- Manage the development and delivery of SPANA’s community fundraising programme, including our current products World Tea Party and Big Knit.
- Ensure the charity meets or exceeds its annual community fundraising income target, whilst managing relevant expenditure.
- Manage the development of community fundraising marketing materials, working with external suppliers and internal stakeholders as necessary.
Management
- Manage the Supporter Engagement team, motivating and developing team members to deliver on objectives and targets.
- Report regularly on the performance of the Supporter Engagement team, compiling key performance figures (e.g. complaints log).
- Manage the workflow of the Supporter Engagement team, ensuring all daily tasks are covered at all times and all team members have a manageable workload.
- Establish good working relationships with our external suppliers, data handlers and agencies, and resolve queries and complaints involving them as necessary.
It should be noted that this job specification and remit may develop over time. The postholder should be happy to adapt and take on new and different tasks within the scope of the role.
Knowledge, Training & Qualifications:
- Knowledge of supporter engagement and customer care policies, process, procedures and programmes.
- Knowledge of community fundraising and supporter events.
- Knowledge of charity fundraising regulations, GDPR and data practices.
- Knowledge of the requirements and expectations of working in the charity sector.
- Knowledge of the animal welfare charity sector (desirable).
Experience
- Experience of working in a supporter engagement role or equivalent, with a track record of developing and maintaining strong and effective relationships with donors, supporters and stakeholders.
- Experience of establishing and development processes and procedures that optimise performance
Skills and Attributes
- Ability to diffuse situations with patience and diplomacy, to be a problem solver and to show sensitivity when required – e.g. when dealing with the bereaved in relation to in-memory gifts.
- Excellent computer skills, including ability to use Microsoft Office 365 suite, including strong Excel and Word skills.
- Database skills, preferably of Raiser’s Edge.
- French speaking (desirable).
For the Full Details and Attributes, please download the full job pack attached to this role.
REF-218 176
About Impetus
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.
We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger.
At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with organisations that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark beating, sustained outcomes.
We provide them with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
About the team
The Philanthropy and Partnerships team at Impetus is a friendly, driven team that is passionate about building fantastic relationships with a variety of funders that lead to meaningful outcomes for the young people we serve. The Head of Engagement role sits within the wider Philanthropy and Partnerships team, working alongside colleagues driving forward philanthropic income generation and donor retention. It plays a critical role in the stewardship of our partnerships and provides our funders with the chance to give their time and expertise as well as their financial contributions.
As Impetus embarks on a new five-year strategy, we are driving forward our ambition to grow our income and support more young people. A key element in achieving this ambition is sustaining a high-performing engagement programme which will support our fundraising activities. This is therefore an exciting time to be joining the team to help us meet our goals and continue transforming the lives of young people.
About this role
We’re looking to recruit an experienced individual who will lead on the donor engagement for all Impetus donors. This person will bridge the gap between our funders and the work we do with organisations in our portfolio and other partners to transform the lives of young people.
They will be primarily responsible for leading and delivering engagement through volunteering activities, and through this securing ongoing support for Impetus’s work. The role is strategic, working in close collaboration with our Investment team to first identify suitable volunteering opportunities via our portfolio partners and then working in close collaboration to deliver opportunities which closely align with the aims of our funders. Our volunteering activities span online CV workshops through to in-person Insight Days, work experience and beyond. The volunteering programme is a vital component of our stewardship offer to our donors, who seek opportunities to meet and support the young people that Impetus serves through the organisation in its portfolio.
The postholder will also support the Head of Engagement (Pro Bono) to enable Impetus to source pro bono support from corporate partners. The role line manages a Philanthropy Officer who facilitates the day-to-day running of volunteering events with partners.
Key responsibilities
Volunteering
- Manage and deliver c.50 online and in person meaningful volunteering activities a year via Impetus portfolio partners.
- Through this delivery of c.50 activities, support the management of Impetus’s funding partnerships, including Corporates, Individuals and Grant Making Trusts, to ensure donors are engaged with Impetus’s work and continue to support.
- Lead meetings (online and in person) with funders to identify their volunteering needs and drive forward engagement opportunities.
- Liaise closely with the Impetus Investment team and organisations in our portfolio to build relationships and craft the planning and delivery of a high-quality programme of volunteering sessions.
- Deliver new strategic opportunities to advance our volunteering programme, including the set-up and initial delivery of a new mentoring programme.
- Identify other new donor engagement opportunities through relationships with our portfolio, expanding the range of opportunities available to donors in response to need and availability.
- Craft relevant communications and collateral for the volunteering programme, alongside Development Directors and the Communications team.
- Ensure all communications with external stakeholders are prompt, clear and compelling.
- Work closely with account managers to ensure effective stewardship over the course of donors’ annual giving cycles, strategically advising on when to hold and host volunteering opportunities.
- Lead on the data analysis of the volunteering programme, regularly feeding back to the Development Director and Investment team in written, verbal and presentation form.
- Ensure the systems and processes around volunteering are maintained and up to date, as well as ensuring the effective use of Salesforce to hold key data.
- Line manage the Philanthropy Officer and oversee their work plan and development.
- Be prepared to travel across London to deliver volunteering events at corporate partner premises.
- Come into the London office two times per week.
- Attend Philanthropy team events outside of work hours including our evening Summer Party; our Saturday Triathlon; and our evening Transforming Lives Dinner. These are in London and outside of London.
Pro Bono
- Support the Head of Engagement (pro bono) in delivering new pro bono partners, including supporting the research of new partners and attending meetings (where necessary) to build new Pro Bono relationships.
- Working alongside the Head of Engagement (pro bono) and the Investment team, to source external support for pro bono projects. You may also support in monitoring the delivery of these projects and reviewing the quality of execution.
- Support in the stewardship of existing pro bono partners including leading appropriate meetings or Lunch and Learn sessions.
- Record all pro bono contacts and projects within Salesforce database.
Other
- Demonstrate professionalism and best practice in all duties.
- Share the learning from our work across the team, across the organisation and externally.
- Work within Impetus strategy, policies and procedures.
- Attend Impetus events to provide support to Philanthropy team.
- Represent the Philanthropy team on internal projects, working groups and committees as required.
Person specification
Essential
- Experience of running a volunteering or membership programme and familiarity with the fundraising landscape, including a good understanding of the corporate donor marketplace.
- Exceptional project management experience, with the ability to devise donor engagement plans and use project/account plans, budgets, and other financial information.
- Proven experience of maintaining and developing excellent relationships and partnerships with a range of stakeholders, each with different needs.
- Ability to proactively seek and originate new business and activities whilst maintaining and developing existing networks.
- Understanding of the role which skilled volunteering can have for charities.
- A strong interest in partnering closely with charities that are committed to learning about the role of volunteering, building out their volunteering programme and working collaboratively to co-design opportunities for Impetus funders.
- The ability to grasp and interpret complex ideas, including the venture philanthropy model of Impetus and the private equity industry.
- A commitment to Impetus’ mission.
- A commitment to equality, diversity and inclusion.
- Growth mind-set: seeks out and acts on feedback in order to improve performance.
- Presence, credibility and ability to look beyond own area of expertise.
- Excellent line management and staff development skills.
- Excellent team player, with a commitment to working in a collaborative and inclusive style.
- Excellent organisational skills with the ability to work independently to prioritise workload and manage conflicting demands in a fast-paced environment.
- Excellent IT skills with experience and knowledge of Microsoft Office and experience in using Salesforce or a comparable CRM system.
Desirable
- The ability to work through the fundraising cycle with donors.
- The ability to work through the pro bono engagement cycle with donors.
- Experience of working in a similar role.
- Knowledge or experience of the youth or charity sector.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative andgets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, race, age, disability, religion, belief, sexual orientation, or marital status. We value diversity and welcome applications from people of all backgrounds.
How to apply
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 9am Monday 02 December 2024.
Interviews
First round interviews will take place: week commencing 09 December 2024
Second round interviews will take place: week commencing 16 December 2024
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.
The client requests no contact from agencies or media sales.
The Head of Alumni Engagement and Development will play a pivotal role in shaping the strategy for fostering strong relationships with Ackworth School’s Old Scholar community, supporting the long-term interests of the school as we head towards our 250th anniversary in 2029. This role is responsible for fundraising, donor relations, and legacy initiatives, as well as coordinating and delivering events and communications aimed at engaging with Old Scholars and the broader Ackworth School and Quaker community.
Reporting to the Director of Marketing, Admissions and Communications, the Head of Alumni Engagement and Development will collaborate closely with various school departments to elevate the school’s profile and optimise income generation. The focus will be on relationship management with key high-value donors and promoting a culture of philanthropy. Additionally, the role will drive support for Ackworth School capital projects and cultivate a culture of donor care that motivates current and potential supporters.
Ackworth School, a co-educational boarding and day school, was founded in 1779 by the Religious Society of Friends (Quakers). It maintains its ethos and traditions and is still governed by the Society. The school is academically non-selective and provides an excellent range of facilities and extra-curricular opportunities, recently achieving "Excellent" in the FCI/EQI (February 2023). The Head is a member of both HMC and the Society of Heads.
Our pupils are one of Ackworth's USP's. Visitors to the school never fail to acknowledge how amazing they are and how positive the encounter is. All staff at Ackworth pay a key part in the operation of the School to make sure that it runs smoothly and so that we can focus on delivering an excellent education for our pupils.
The successful candidate will be able to:
·Collaborate with the Director of Marketing, Admissions and Communications to create a fundraising strategy centred on capital projects and bursaries.
·Lead personal engagement fundraising, developing strategies for securing principal and major donors.
·Meet annual personal income targets, increasing both donor numbers and regular giving income.
·Monitor and report on fundraising income, events, and activities, including producing financial reports.
·Design and manage a program of events aimed at engaging Ackworth School Old Scholars and wider Ackworth School community members.
·Develop robust data sets to inform strategic goals, particularly those related to income generation and maintain detailed records of Old Scholars and donors, building comprehensive individual profiles in the contact database.
In return we offer:
·a competitive salary of between £30,000 - £35,000 per annum based on experience and qualifications.
·generous fee remission of 50% for the children of our staff.
·all food and refreshments during the working day.
·free on-site parking.
·flexible pension, health benefits and an electric car purchase scheme
·a supportive and friendly environment based on the Quaker ethos of the school.
·a beautiful working location in an ideal location within easy travelling distance of the main centres of Sheffield, Leeds, Doncaster and York.
Interested candidates are welcome to contact the school to arrange a confidential discussion. Please contact our HR Administrator, Kim Reather.
Closing Date:Friday 13th December 2024 at 4:00 p.m. Due to the School’s Christmas closure period, interviews will be held in early January 2025.
Completed school application forms should be submitted with a cover letter of no more than one page
Applicants should read carefully the Recruitment, Selection and Disclosure Policy. Our recruitment privacy notice is also available on our website under “Working For Us”.
Ackworth School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and all applicants will undergo child protection screening, including checks with past employers and an enhanced DBS and Barred list check with Disclosure and Barring Service. Applicants should also be in sympathy with the School’s Quaker ethos.
To provide an exceptional, holistic and inclusive Quaker education, nurturing young people to flourish and therefore play their part in creating a bet
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Who we're looking for
We are seeking a proactive, adaptable, and creative individual with a detailed understanding and experience of working within youth-based community and faith groups across the UK. The ideal candidate will have outstanding verbal and written communication skills, experience in stakeholder engagement, and the ability to work both autonomously and as part of a team.
You will have experience in developing and delivering training, a strong understanding of IT applications (especially MS Word, Excel, and PowerPoint), and a proven track record of driving projects to achieve agreed outcomes. You should be highly organized, self-motivated, and possess excellent networking skills.
Main role & responsibilities
In this role, you will be an active member of our programmes team and will work across our portfolio of programmes. You will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training across the UK. You will recruit suitable delegates to workshops, working closely with a range of organisations and families.
You will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events. You will be able to demonstrate the impact of this work by working with organisations to collate case studies and evidence to support the programmes achievements.
We welcome the unique contributions that you can bring and positively encourage applicants from all underrepresented backgrounds, particularly those from minority ethnic groups or individuals with lived experience of gaming and gambling harms.
Please submit your CV and a covering letter (maximum of two sides) via Charity Jobs by 12:00pm on Friday 6th December 2024.
Your covering letter should include:
• Your motivations for applying to Ygam.
• How you meet the Person Specification.
• How this role fits into your wider career plans.
• Any experience (professional, voluntary, lived, or other) relevant to this role in line with the criteria outlined in the person specification
The client requests no contact from agencies or media sales.
Job title: Recycling Engagement Officer
Salary: Circa £25,129 per annum
Hours: Full Time – 37 hours per week
Contract: 12 month fixed term contract (an extension may be available subject to funding confirmation)
Location: Covering Northumberland
About us
Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. This programme will deliver Groundwork’s mission of supporting people to improve their prospects and reach their full potential. As an organisation, we are proud of the effective role that our Community Project Managers play in delivering significant social, environmental and health outcomes with communities across the region.
About the role
Working in Groundwork’s Land and Communities Team, and in close partnership with Northumberland County Council and Suez Recycling and Recovery, this post will engage with households and partners across Northumberland to reduce contamination in the recycling waste stream and change recycling behaviours. You will work with the County Council’s Refuse Collection Teams and Waste Managers to deliver a programme of targeted doorstep engagement, monitoring and community engagement activity aimed at reducing contamination and increasing recycling. As a Recycling Engagement Officer you will exercise your delegated powers to address residential waste offences.
A bit about you
The postholder will be hardworking, flexible and passionate about making a difference. You will be a strong and persuasive communicator, able to understand legislation and council policies and to explain these in simple terms to residents through correspondence and conversation. You will be unafraid of getting your hands dirty and comfortable with regularly working outdoors.
Closing date: Midnight on Tuesday 3rd December 2024
Please note: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Make yourself at home
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Closing date: 27th Nov
We are looking for a compassionate leader to take our Internal Communications and Engagement function to the next level as we enter the next phase of our Help and Hope strategy in 2027. You’ll be a culture champion, inspiring storyteller, digital innovator, and cross-organisation relationship builder.
This is a leadership role within our People Directorate and will head up a collaborative Internal Communications and Engagement team that is focused on evolving our culture framework and creating an inspiring workplace through communications. A key pillar of the role will be championing colleague voice through our forums and lived experience networks, supporting both our employed and volunteer colleagues.
This role will lead the team to create a framework for culture development that is focused on driving our bold ambitions as a charity and having a demonstrable impact. We are at an exciting juncture as an organisation as we are mid-way through our strategy and there is a huge potential to help shape the direction of travel for colleagues when it comes to communications and engagement.
You will join our heads of community and be working with senior leaders across the organisation so experience of influencing, joining the dots and working collaboratively across large organisations will be important.
You’ll also play a key role in the People Directorate to build a compelling people experience and vision to enable colleagues to go all in and do the best work of their lives in support of our cause.
You will be building on strong foundations of comms and engagement best practices and have scope to shape what comms and culture at the Society could look like for the future that will ultimately have the greatest impact on those living with dementia.
It’s a varied and creative role – from shaping the organisational narrative, through to innovating creative ways to engage and leading events that inspire - creating a culture of open and transparent communication are all part of this role.
You'll be a citizen of the Society and an all-around visible ambassador for conferences, team days/meetings etc.
We know that Communications isn’t as diverse a discipline as it could be. So, we’re actively encouraging applications from under-represented backgrounds to apply as our communications and the culture that is being shaped at the Society must be reflective of all the different communities we serve.
Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a wonderful achievement and we're incredibly proud, as this is a fantastic testament to all the people who make up Alzheimer’s Society.
About you
- You’ll be a compassionate leader; guided by insight and data and curious about the power of culture and communications in supporting teams to create the greatest impact for those living with dementia.
- A real team player, with a desire to understand the workings of the Society to help shape the approach to sharing information, storytelling and cultivating conversations.
- You’ll be driven and keen to understand the impact of the communications that you are sharing and a key enabler of fostering inspiring storytelling across our whole organisation.
- A forward-thinking, progressive leader, you’ll be adept at drawing on influences from across a range of domains to shape the future of internal communications and engagement in the Society.
- You’ll be someone whose approach is rooted in thinking through ‘how can we innovate this to make it better?’, helping to create and shape the bigger picture when it comes to communications and a culture of belonging and striving to make our communications as inclusive as they can be.
- You’ll be excited by the opportunity to explore new ways to communicate and engage and build on existing insights to shape that approach, while also being intentional about equity, diversity, and inclusion in your every day and influencing across the organisation.
- This is an exciting time to be part of the Society as we deliver our Help and Hope strategy and strive to make dementia the priority it needs to be. It’s an influential and game-changing role with the scope to get involved in the full breadth of communications and culture campaigns.
- You’ll be joining an engaged organisation where our decisions, actions and words are shaped by our values of determined to make a difference, trusted expert, better together and compassionate.
About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.
There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.
At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about fashion or furniture and want to make a difference through your work? We are looking for a dynamic and experienced Store Manager to join our team, focusing on driving sales while supporting our charitable mission.
About the Role:
As the Flagship Store Manager, you will play a key role in supporting our Retail Manager to maximise sales and ensure the smooth operation of our retail business. You’ll be part of an enthusiastic Retail team that values collaboration, innovation, and a shared commitment to positive change.
Key Responsibilities:
- Assist the Retail Manager in achieving sales targets and operational goals.
- Lead, inspire, and manage a dedicated team, including staff and volunteers.
- Ensure exceptional customer service and a welcoming store environment.
- Manage inventory, merchandising, and store presentation to align with brand standards.
- Oversee daily store operations, including cash handling, reporting, and compliance.
- Contribute to marketing initiatives and community engagement efforts.
About You:
- Experience: Previous experience in a store management role within the fashion or furniture industry is essential.
- Skills: Strong leadership skills with proven line management experience. Experience managing volunteers is highly desirable.
- Attitude: Positive, proactive, and passionate about driving change. A “can-do” attitude and optimism for the future are a must.
- Passion: Enthusiasm for fashion, furniture, and making a positive impact through charity-focused work.
Why Join Us?
- Training: Additional training and development opportunities will be provided.
- Team: Join a friendly and supportive team that is dedicated to making a difference.
- Impact: Be part of a company that values its people and their contributions to both business and community.
If you’re ready to take the next step in your career and share our passion for fashion and positive change, we’d love to hear from you!
How to Apply:
Please submit your CV and a cover letter explaining why you would be a great fit for this role.
The client requests no contact from agencies or media sales.
The Energy Neighbours Project Manager leads and manages the Energy Neighbours project, managing all staff and contracts that are part of this new project, starting in February 2025.
Closing date Thur 12 Dec, 12 noon.
What we are looking for:
· An experienced, enthusiastic, manager of projects and partnerships
· Experience of collaboration, capacity-building and/or working co-productively
· Supports TSL Kirklees aims and values
· Strong IT, communication, relationships and organisational skills
· Able to take responsibility for all project finances and reporting
· Ability to lead and represent this innovative project
· Relevant degree level qualification or able to learn at this level
This role does not require expertise in climate change or energy technology. If you don’t quite have everything on the list, you can still apply. We will consider opportunities to help the right person to develop into the role.
Third Sector Leaders Kirklees has received more than £900,000 from The National Lottery Community Fund, the largest community funder in the UK, to empower local people to take individual and collective climate action and reduce fuel poverty in their community.
The Energy Neighbours project has a clear community capacity-building approach, aiming to work inclusively with communities and community organisations, listening to local priorities, experimenting and learning together, being transparent and accountable and sharing decision-making.
The project will help more community buildings and homes to be more energy efficient, by providing expertise, training, volunteering and sharing learning. Energy Neighbours supports and funds organisation development, community activities, volunteering, community business and partnership development, helping communities have a stronger voice and more capacity to impact on their priorities and concerns.
The new Energy Neighbours team includes a Project Manager, Project Coordinator and an Information and Data Manager. These three posts support four Community Energy Development Workers who work with community organisations and residents in priority areas of Kirklees. The project partners include the Kirklees Climate Commission, local experts on energy and independent evaluation support.
TSL Kirklees
TSL Kirklees is a local charity, with members involved in hundreds of community organisations. TSL promotes other local community organisations, provides training, supports partnerships and helps people get involved in community activities by reducing barriers and providing support.
TSL Kirklees believes in the potential of our community organisations and non-profits to improve our society and community, and we're on a mission to harness their skills, talents, and innovative solutions. The Voluntary, Community, and Social Enterprise sector is evolving and we know that individuals and organisations are facing incredible pressures. We also know the solutions lie within our communities.
Are you ready to help shape the future of our vibrant communities? Join us on this exciting journey to empower communities and create thriving neighbourhoods.
The Energy Neighbours Project Manager will work closely with the CEO and all TSL employees to deliver TSL’s strategic goals.
The client requests no contact from agencies or media sales.
Overall purpose of the job
The River Engagement and Education Officer will become a valued member of our small, friendly, and highly dedicated Community Engagement and Education Team. In this role, you will help organise river-related activities aimed at inspiring individuals and empowering them to take action for their rivers.
You will be actively involved in the catchment area, supporting volunteer initiatives, conducting school sessions, and assisting with community workshops. Your role will include facilitating enjoyable and memorable experiences through challenges, games, and experiments, allowing participants to explore their river environments and appreciate the benefits of being close to nature.
Additionally, you will encourage individuals to develop new skills by engaging in conservation activities such as river clean-ups, citizen science water quality monitoring, and wildlife surveys.
Please note that this position involves regulated activities with children, so the successful candidate will need to undergo an Enhanced DBS check prior to employment.
Travel and Schedule Requirements
This position will be based at the home address of the appointed employee, with regular use of the Trust’s desk space in Bristol. The post holder will be required to travel frequently throughout the Bristol Avon catchment for meetings, site visits, community and school events, and more. A full, current UK driving license and daily access to a vehicle covered by business insurance are essential for this role.
To minimise travel time and reduce carbon emissions, we prefer candidates who live within the catchment area. Mileage costs will be reimbursed. Additionally, this position may occasionally require working evenings, weekends, and public holidays to fulfil the responsibilities of the role. The Trust operates a time-off in lieu system.
Role Purpose
This role will be pivotal in the Trust’s expansion of its community engagement and education work packages – a key strand of the Trust’s 5-year strategy (coming soon).
The role will include the following aspects:
Community Engagement Activities
Assist with delivery of our established community engagement programmes, including:
- Assisting in the execution of practical conservation activities for volunteers, including litter picks, vegetation management, and tree planting.
- Leading on written / graphic communications such as social media posts, website articles and press releases.
- Training and supporting volunteers in citizen science monitoring, such as wildlife surveys and water quality testing.
- Leading educational sessions for schools, including assemblies, in-class workshops, and site visits to the river.
- Facilitating engaging workshops about rivers for families with young children.
- Preparing equipment and learning resources for activities, ensuring all items are well-maintained.
- Taking the initiative to expand your knowledge and develop skills relevant to the role.
- Assisting in the collection of monitoring data to support progress assessments and end-of-project reports.
Organisation and Teamwork
- Serve as a dependable team member, contributing to high-quality volunteering and learning activities.
- Manage your time effectively to travel to various locations within the catchment and dedicate time to independent work from home.
- Develop skills in prioritising your workload to ensure tasks are completed within established deadlines.
Partnership Working and Communication
- Serve as a welcoming representative for Bristol Avon Rivers Trust, maintaining a professional demeanour.
- Shadow colleagues to gain experience in effective communication and collaborative practices with key partners, including Wildlife Trusts, the Environment Agency, Natural England, and Local Authorities.
- Attend meetings, events, and exhibitions, confidently engaging with diverse audiences, such as families, schools, volunteers, and community groups.
Other Duties:
- Furthermore, you will be a vital member of the Bristol Avon Rivers Trust team, contributing to the achievement of our strategic objectives.
- Prioritise health, safety, and wellbeing by taking responsibility for yourself and being mindful of the needs of others, including participants, volunteers, and colleagues.
- Foster a workplace culture that encourages staff to feel motivated to come to work, perform at their best, and feel comfortable being their authentic selves.
Skills and Experience
Essential
- A strong passion for rivers, wildlife, and nature conservation.
- Eager to acquire new skills and enhance your understanding of river conservation, volunteering, and engagement activities.
- Capable of adhering to organisational policies, particularly regarding safeguarding and health and safety.
- Enjoyment of practical, hands-on work and spending time outdoors.
- Ability to work under own initiative
- Willingness to actively participate in completing tasks.
- Excellent communication skills, verbally, visually and in writing, appropriate to location, audience and circumstance.
- A highly effective and dependable team member.
- Proficient in IT software, including email, MS Word, PowerPoint, Excel, and videoconferencing applications.
- Ability to travel frequently to remote sites and work some evenings and weekends.
- Possession of a full UK driving license, with access to a personal vehicle insured for business use.
Desirable:
- Experience in leading engaging and accessible learning activities in both indoor and outdoor settings.
- Experience working with children and / or volunteers
- Practical experience with conservation initiatives, including habitat creation, woodland planting, and river engineering.
- Proven experience in project monitoring, including the collection, analysis, and presentation of data.
- Ability to clearly articulate the importance of nature to wellbeing through presentations and verbal or written methods
General Notes
- This position involves working from home with regular travel around the Bristol Avon Catchment.
- There may be occasional requirements to work during evenings, weekends, and public holidays to fulfil the responsibilities of the role.
- Physical fitness is essential, as the role may include full-day walkover surveys and river restoration activities in various weather conditions.
- We expect you to perform your job duties with environmental awareness, minimising any potential damage to the environment.
- Our goal is to ensure that all resources are used effectively and efficiently.
- You will be expected to adhere to principles of “sound value for money” and follow procurement guidelines when purchasing goods and services.
Interested parties should submit a CV and a one page covering letter explaining why you would perform well in this role and what you could bring to BART.
Interviews for this post will take place in the Bristol Avon catchment during w/c 16th December 2024.
Please note, due to limited resources you will only be contacted should you be successful in gaining an interview. We would like to thank you for your interest in this position.
Thank you for your interest in applying for a role with the Bristol Avon Rivers Trust.
The client requests no contact from agencies or media sales.
Alzheimer’s Research UK (ARUK) is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to strive for a cure.
We’re looking for someone with strong communication skills who is excited by the opportunity to engage with dementia researchers and raise the profile of our research programmes, funding opportunities and events within the research community. This role sits within the Research Directorate, an ambitious, supportive and friendly team, working closely with the Science Communications team and across the wider organisation, to ensure that we are communicating how we are transforming the lives of people affected by all forms of dementia.
Main duties and responsibilities of the role:
Research engagement strategy
· Develop and implement a comprehensive research communications and engagement strategy to build our relationship and position with the UK dementia research community.
· Lead cross-functional projects to build our reach and engagement, developing communication plans to engage our research partners to increase our reach to research focussed audiences.
· Oversee the project management of the strategy, including setting objectives, monitoring progress, and evaluating outcomes.
· Identify key opportunities to enhance the visibility and impact of our research through strategic partnerships and digital platforms.
· Track and analyse the effectiveness of communications strategies, using metrics to inform continuous improvement.
· With the Senior Research Manager, identify new opportunities to engage with and support our funded researchers.
Researcher-facing communications
· Manage and deliver the production of high-quality communication and engagement material to our research audiences to engage the wider research community and disseminate information about our funding opportunities, conference and other key programmes such as ECR and research culture pieces.
· Lead on the redevelopment of the researcher-facing website structure, pages and content, to ensure that information about ARUK, funding opportunities, and our strategic programmes are communicated in an engaging way to the dementia research community
· Work with the Senior Science Communications Officer to ensure all researcher-facing materials meet comms best-practice and wider comms plans are developed and supported for launch
· Support the Senior Science Communications officer to deliver research-related public-facing web pages and trade press
Conference and key research programmes
· Lead on the cross-organisational researcher-facing communications activities for the ARUK Conference, supporting the Senior Science Communications Officer to develop and deliver a media and PR plan.
· Support the Senior Research Manager to develop an engaging scientific programme for the conference, using insights and knowledge from the dementia community
· Support the cross-organisational Conference steering group to deliver and communicate development plans and related events.
What we are looking for:
· A degree in relevant biomedical science or equivalent experience
· Experience of working in a research environment and an excellent understanding of the experiences and needs of researchers.
· Strong communication skills with the ability communicate effectively and influence a wide range of stakeholders
· Strong project management skills, with experience managing multiple priorities, overseeing budgets and identifying risks
· A team player who can collaborate effectively with a range of stakeholders internally and externally to deliver
· Commitment to ARUK’s vision, mission and values
· Excellent presentation, written and verbal communication skills.
· Excellent eye for detail with a focus on continuous improvement
· Willingness to embrace and drive change to maximise impact
· Excellent time management skills and ability to prioritise competing demands
· Ability to work independently
· Willingness to travel, including occasional overnight travel
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £43,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 1st December 2024, with interviews likely to be held on the 10th & 11th December 2024. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023.
It’s been a successful couple of years for PCR’s Events & Community team with good results across the portfolio, raising over £1.4m (against a target of £800k) in 2023-24. Now’s an exciting time as we’ve recently expanded the team, whilst refreshing our structure and roles to make priorities clear and ensure the whole team can do their best work – contributing to PCR’s lifesaving mission, developing in their careers and enjoying their jobs within our ambitious and supportive team.
We are now recruiting for a new Events & Community Executive to join the frontline of our fundraising stewardship, so strong relationship-building skills and a love of creating great supporter experiences are essential. A big part of this role is project managing PCR’s fundraising activities, including virtual and third-party challenges. This requires a proactive approach, an eagerness to learn and a readiness to get stuck in with a positive attitude, as well as some experience of leading a project yourself in the past. You will work closely with the Virtual & Challenge Events Manager, existing Events & Community Officer/ Executives, and the whole team – sharing best practice, learnings and supporting each other to reach and exceed our shared goals.
This role will focus on virtual & challenge events activities but will get exposure to the full range of our events & community fundraising portfolio for your development and interest – and you will receive the training and support needed to succeed!
Key Responsibilities
Event management and delivery
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Lead the delivery of the fundraising activities you are working on, keeping an eye on objectives, budgets and the bigger picture to ensure that opportunities to improve and maximise fundraising are seized.
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Create and follow action plans for your projects, taking responsibility for processes and delivery of tasks on time.
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Maintain strong working relationships with suppliers and third-party organisations.
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Ensure all fundraising activities promote PCR’s brand and have a strong connection to people with prostate cancer.
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With the support of the team, analyse results based on KPIs & feedback, and proactively suggest changes & improvements.
Stewardship
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Lead on delivering PCR’s supporter journeys for your projects, providing a high level of stewardship with an understanding of the connection between engagement and the income & awareness raised for PCR.
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Lead on relationship management as required for the fundraising activities you are working on.
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Carry out regular stewardship tasks including content delivery, the management of stewardship tools (e.g. Mailchimp, GivePanel & Kudosity) and responding to supporter queries via all channels. Plenty of training on tools will be provided!
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Collaborate with the team on the upkeep of supporter journeys, using feedback & data to spot opportunities for constant improvement of fundraisers’ experience with PCR and motivating them to raise more and remain loyal supporters.
Marketing and Recruitment
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Work with the Events team managers and external marketing consultants to create effective marketing plans and lead on their implementation, making best efforts to hit acquisition targets for the fundraising activities you are working on.
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Create & deliver marketing plans and assets which are tailored by a good understanding of our existing & target audiences.
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With the support of team managers, track and analyse marketing performance to proactively suggest improvements.
Administration and Database
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Manage stock fulfilment, sending merchandise to supporters and replenishing materials as required, ensuring high quality, good value and an appropriate & creative application of PCR’s brand.
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Carry out participant data processing, income processing and budget management tasks as required, including coding, database administration, paying invoices and tracking income & expenditure in logs.
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Ensure your fundraising activities are delivered in line with fundraising law & regulations and PCR’s policies.
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Take an active role in training & webinars to improve your knowledge of the database and compliance requirements.
Strategy and Development
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Always have an eye on new opportunities and ideas to inject into your projects, taking a test & learn approach.
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Contribute to team strategy and budgeting work, working with Events team managers to create exciting plans.
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Lead on relevant projects to improve the Events team’s infrastructure, stewardship, content, processes & compliance.
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Be proactive in your personal development and look for opportunities to learn – with lots of support from your manager!
Teamwork
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Actively contribute to meetings, sharing new ideas and learnings that might be useful for the wider team.
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Work with the team to embed our agile ways of working, where we all take collective responsibility for the team’s goals.
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Plan with the team to be flexible in busy times, working together to meet planning and stewardship requirements, and sometimes getting involved with other projects and tasks across the Public Fundraising team.
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Attendance will be required at some weekend and evening events, for which TOIL will be given.
Skills and Competencies
Our ideal candidate would be a keen learner and a great team player, with:
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Great project management skills gained from prior experience of owning & leading a project yourself, and an eagerness to develop into a more autonomous project manager.
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A willingness to get stuck in, a proactive attitude and lots of initiative.
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An understanding of the importance of good supporter/customer care, and how to provide this in a fundraising context.
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A good understanding of and interest in events & community/ peer-to-peer fundraising activities.
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A results-driven attitude and strong sense of personality accountability.
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Excellent communication and relationship building skills, including written and on the phone/ in-person.
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Excellent organisation skills and an ability to identify the best use of time to complete day-to-day tasks.
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Very good attention to detail, IT skills and ability to use a CRM database.
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A belief in PCR’s work, goals and our values: innovation, collaboration, accountability & championing the patient voice.
Please send your CV and a supporting statement (max 1 side of A4) outlining why you want role & why you think you’d be a good fit, giving examples of previous experience. Deadline is 2nd December. Successful applicants will be invited to interview w/c 9th Dec.
Please send your CV and a supporting statement (max 1 side of A4) outlining why you want role & why you think you’d be a good fit, giving examples of previous experience. Deadline is 2nd December. Successful applicants will be invited to interview w/c 9th Dec.
Transforming Research. Transforming lives.
The client requests no contact from agencies or media sales.
Our new Research Community Growth Coordinator will play an essential role in growing our Lived Experts Research Community and taking the impact we can have in businesses to the next level.
It will be well-suited to someone who cares about social outcomes as well as business outcomes, and who is motivated to make a positive impact for charities and vulnerable people.
Our purpose at Three Hands is to create business value and social value, hand in hand. Three Hands Insight is the award-winning ‘social insight’ arm of Three Hands, focused on enabling businesses to gain insight from charities and ‘lived experts’ in a wide variety of societal issues and vulnerability circumstances. Clients include NatWest Group, Lloyds Banking Group, HSBC, British Gas and EDF Energy.
A major feature of Three Hands Insight is our Lived Experts Research Community – a group of people with first-hand experience of challenging circumstances and vulnerabilities such as disability, mental health problems, digital exclusion, financial vulnerability and dementia. We established the community in 2022 to help businesses understand challenging customer circumstances, and to do a better job at inclusive design for vulnerable and underserved customers. There are currently around 250 lived experts in the community.
Please see the attached job description for more information on Three Hands Insight, the areas of responsibility for the role and the skills and interests were are looking for...
Our purpose at Three Hands is to create business value and social value, hand in hand.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an experienced and enthusiastic Youth Engagement worker, to join our Somewhere For Us Service team. The role of the service is to ensure that children and young people feel supported on their grief journey. The service is co-designed with our Youth Advisory Group. The support is provided through a range of group and 1-1 supports, including Understanding Your Child’s Bereavement online sessions for parents, group support and activities for children and young people and 1-1 support, grief ally/buddy etc.
Workshops are delivered in the community to individuals and groups who work with children and young people, to help increase their skills and knowledge on how to effectively support children and young people going through a bereavement.
The Somewhere For Us Service supports bereaved children and young people aged 8 – 25. It is funded to June 2027, through the National Lottery Community Fund Empowering Young People funding stream.
There are 2 posts, each for 32 hours per week, one based in our Foyle office and one in Belfast office. You will be responsible for the delivery of a range of bereavement support to children, young people, families and communities across the Western and Northern Trust Areas (Foyle), Belfast, Southern and South Eastern Trust Areas (Belfast) and wider NI, if required. Ability to travel independently across NI to fulfil the role is essential.
You will receive training in bereavement support and have access to high quality CPD.
Criminal Record Checks
All employees are required to complete a Criminal Record check. Employees working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.