Community Engagement Jobs
Do you imagine yourself organising a programme of engagement with parliamentary audiences for a leading human rights charity? Do you want to use your skills and experience to build and maintain relationships across the House of Commons? Have you got knowledge and understanding of parliamentary procedures? If this is you, then apply to join us as Parliamentary Manager – House of Commons at Stonewall.
Stonewall is a human rights charity. We stand for lesbian, gay, bi, trans, queer, questioning and ace (LGBTQ+) people everywhere. We imagine a world where all LGBTQ+ people are free to be themselves and we can live our lives to the full.
Over the last 30 years, we have helped create transformative change in the lives of LGBTQ+ people in the UK. Our campaigns drive positive change in public attitudes and public policy. We ensure LGBTQ+ people can thrive throughout our lives by building deep, sustained change programmes with the institutions that have the biggest impact on us, whether we're learning, working, praying or playing sport.
As Parliamentary Manager – House of Commons, you would be a key part of a team of driven, passionate people who are working together to deliver our Free to Be Strategy (2021-25). For this role we are looking for an excellent relationship builder who can engage effectively with politicians from across parties to advocate for LGBTQ+ communities. You'll also have experience in drafting timely and accurate policy briefings, a good awareness and understanding of current political issues in the House of Commons, and the ability to mobilise MPs on key issues affecting LGBTQ+ communities and present our priorities effectively.
Our people make up a vibrant, dynamic community. Lots our staff have a personal investment in the work we do, and we come from a wide range of backgrounds. We're proud of this diversity, and of our support for one another – in our teams, our network groups, and our friendships.
Salary: £37,535 - £45,967
Vacancy Type: Fixed Term Contract
Hours: Full time
Closing Date:1st December 2024
You may also have experience in the following: Senior Engagement, Engagement Officer Programme Engagement, Engagement Manager, Project Manager, Stakeholder Management, Programme Manager, Project Officer, Project Support Officer, Finance, etc.
REF-218 034
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose: To lead our Step Forward project for young adults aged 17-24 to support mental health and emotional wellbeing, by delivering group sessions across venues in Surrey plus some 1:1 support.
Salary: £26,000 - £29,120
Hours of work:35
Working Pattern: Monday 12:30-8:30, Tuesday 9:00-5:00, Wednesday 10:30-6:30, Thursday 9:00-5:00, Friday 10:00-6:00
Employment type: Permanent full-time
Contract Type: Permanent full-time
Location: Phoenix Youth Centre, Preston Manor Road, Epsom, Tadworth KT20 5FB Phoenix Centre Tadworth, but working across various locations in East Surrey as necessary
Annual leave:Starting allowance - 25 days plus Bank Holidays. Please note that school holidays are key delivery periods and annual leave is not usually agreed during these periods.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking availableat all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing Date for Applications: Monday 9th December
Interviews to be held: Monday 16th December 2024
Proposed Start Date: January 2025
Main Responsibilities:
· To help assess the needs and strengths of the referred young adult and help them identify individual goals to achieve desired change
· To deliver early support/targeted group interventions which aim to improve mental health and well-being, build on existing strengths and increase levels of resilience
· Record and collect data with various tools such as Outcome Star and Session Feedback Questionnaires to evaluate the effectiveness of interventions
· To take responsibility for own caseload of young adults, some with complex and multiple needs, with support from senior EWMH staff
· To help involve project participants in the co-production of programmes, activities and services
· To be proactive in connecting with other agencies who can provide activities to support Step Forward sessions
· Attending networking events and meetings, online and in-person, to promote Step Forward
· To work collaboratively with Surrey CCGs, GPs, local CYPS and adult mental health teams and other community-based services to provide the most effective service for young adults and reach targets set by partners whilst keeping within the YMCA values of service
· To keep accurate records of individual engagement, evidence of change and celebrate progress with participants
· To record and report the appropriate data to ensure the project can be accurately monitored and evaluated
· Where appropriate, to apply safeguarding and child and vulnerable adult protection procedures
· To organise and provide written case studies as evidence of the effectiveness of individual interventions and activities
· To work as part of a team and attend team meetings, training events and participate fully in one to one, peer and group supervision
· Support summer activity programmes with partner group WAVES with supervising young people off-site
· Planning, organising and running summer activities for Step Forward participants
· To take responsibility for Youth Support Workers, volunteers and colleagues volunteering time to the project, taking charge of a staff rota and ensuring guidelines are in place and updated regularly to ensure best practice
· Outreaching to external volunteer workers and communicating closely with HR
· Any other duties are required to be performed within the grade and renumeration of the role
· We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults). We require you to understand and demonstrate this commitment and attend any required training
The client requests no contact from agencies or media sales.
ABOUT US
School of Hard Knocks (SOHK) is a charity that exists to empower and support children who are living in complex and challenging circumstances. By fostering an environment of genuine acceptance and through the use of physical activity and group and one-to-one support sessions, SOHK enables people to find meaning and purpose to life. All of SOHK's activities are underpinned by an evidence based sport for development framework called the 5Cs.
OVERVIEW
We currently have a small fundraising team that has been together since April 2023, consisting of a Partnerships Manager, a Trusts and Foundations Manager and an Events Co-ordinator. The new Interim Head of Fundraising will lead this team, including our Communications and Marketing Manager.
Our desire is not just to bring a person on board who will lead the team from behind the lines, but someone who will take full ownership of the fundraising targets and be the visible lead fundraiser of the charity.
We want someone who will effectively deliver year one of our new three-year fundraising and marketing strategy to achieve future planned growth. Key responsibilities will be:
Team Leadership
- Take ownership of the fundraising targets and ensure that they are met.
- Lead the fundraising team and be ultimately responsible for their job satisfaction, appraisals and personal development.
- Ensure continuous evaluation of all fundraising activity.
- Monitor progress of each stream of fundraising and make adjustments as needed to achieve targets.
Relationship Generation and Stewardship
- Establish and nurture strong relationships with existing and potential donors, including individuals and corporations.
- Develop and implement tailored cultivation and stewardship plans to enhance donor engagement and loyalty.
- Ensure that regular communication with donors is in place, providing updates on projects, expressing gratitude, and soliciting continued support.
Strategy
- Lead on the execution of the new three-year fundraising strategy aligned with the charity’s mission and goals.
- Identify and explore new fundraising opportunities and innovative techniques to maximize revenue generation.
- Work as part of the Senior Management Team to develop plans and budgets that support the delivery of the organisation's strategic aims.
Reporting, Monitoring & Budgeting
- Report as required on all activity and progress to the Senior Management Team, (trustees) and Board of Trustees and its Fundraising Sub-committee.
- Monitor and manage expenditure related to fundraising activities, ensuring cost-effectiveness and adherence to budgetary constraints.
- Lead on development and upkeep of pipeline processes, ensuring high quality and live information is available across the fundraising team and finance functions.
ABOUT YOU
Your Key Strengths:
- Be a highly experienced and proven fundraiser, with at least five years of UK based charity fundraising experience.
- Have exceptional interpersonal skills - comfortable speaking with senior business leaders, decision makers and High Net Worth individuals…. And comfortable making ‘the ask’!
- Maintain high levels of discretion and tact; able to maintain confidentiality.
- Be personable yet decisive and confident, capable of working with and inspiring colleagues and volunteers.
- Have exceptional organisational and critical thinking skills; able to keep abreast of all the different streams of income and prioritise projects.
- Be IT literate and comfortable with fundraising software.
- Be a genuine self-starter, proactive, collegiate, driven and committed.
TERMS OF APPOINTMENT
- This is an interim role, for 12 months from January 2025.
- The salary is £50,000 - £55,000 depending on experience.
- You will get 25 days annual leave per year plus UK National Holidays. Also, we give any normal working days between Christmas and New Year as additional holidays.
- Reasonable flexible working arrangement , but you must have the ability to work outside of core hours and travel across the UK when necessary.
Applications close at 10pm on Wednesday 11th December
The client requests no contact from agencies or media sales.
Sight Scotland is Scotland’s leading charity providing specialist care, education and research for people with vision impairment. The charity has been in existence for over 230 years, and offer a variety of services in the community as well as education, transcription into alternative formats and residential care for adults and children. Their vision is of an inclusive Scotland where people of all visual abilities have the opportunity to thrive. To achieve their mission they are looking for a Supporter Fundraiser who will proactively engage with supporters, community groups and volunteers in the community.
The Digital and Social Media Creative is a new post, joining the Fundraising team within a newly formed Cause and Engagement team. It is an exciting time to join with investment in the Fundraising team, a new organisational strategy and direction, and a roadmap for fundraising planned. The charity is recruiting for 5 other fundraising roles alongside this role, including another digital fundraising role.
This role is responsible for developing and creating engaging digital content and for managing Sight Scotland’s social media channels. This role requires a mix of creativity, digital storytelling and a passion for social media in the charity sector. The role will enhance Sight Scotland’s online presence and engage their audiences, inspiring people to donate, take part in sponsored events and online campaign actions as well as contacting the charities for support with sight loss.
It is important that the successful candidate for this role has existing experience of working within a charity/fundraising environment. In order to ensure the role is successful, an understanding of fundraising and how we can effectively apply digital tools and techniques to support income generation is vital.
To apply, please download the Candidate pack and contact THINK Recruitment for a screening call.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Aylesbury, Buckinghamshire
You have a good understanding of the harm caused by alcohol and drug use to adults, young people, children, families and society and a sympathetic approach to people who misuse them.
All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Support Worker (Community Connector – Assessment and Engagement Team).
Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. We are part of ‘One Recovery Buckinghamshire’ (ORB), a partnership between Inclusion (MPFT NHS Trust), Aquarius, and Build on Belief providing support for alcohol and drug issues across Buckinghamshire.
We are looking for three Support Workers (Community Connectors – Assessment and Engagement Team) to join our team. We have three positions available in Aylesbury.
Your challenge? To provide advice, support, advocacy and key work for recovery plans and undertake elements of assessment and case management as directed. And, all the while, we’ll expect you to operate in a way that recognises and values diversity and understands the functional model of substance use, the Recovery Agenda and the problems caused by alcohol and drug misuse.
Preferably with a NVQ 2/3 in Social Care, or willing to attain this, you are used to working to policy and procedural requirements that include child protection, vulnerable adults, confidentiality and health & safety. We’ll also be looking for good written and verbal communication skills and the ability to maintain accurate records and fulfil data requirements. A flexible approach is important too, as is a commitment to taking a client centred approach to providing services and working in a way that recognises and values diversity.
This is a permanent full-time role requiring the post holder to work 37 hours per week.
We are committed to increasing our diversity and we would welcome applications from those with lived experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply please submit a CV and supporting statement which should clearly outline your skills and experience.
Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind was renamed Waythrough to reflect the new organisation, of which Aquarius will remain a subsidiary.
Job Title: Media and Publicity Manager
Location: London Hybrid or Home based with occasional travel to London
Salary: £37,355 - £42,653
Contract: Permanent, 35 hours per week
Role Overview:
We are seeking a talented Media and Publicity Manager to lead our public relations (PR) strategy. In this pivotal role, you will enhance our visibility and impact by managing media relations, celebrity engagement, and public-facing PR campaigns to raise awareness of speech, language, and communication skills.
Key Responsibilities:
PR Strategy and Execution
- Develop and execute strategic PR plans to maximize visibility and meet/exceed agreed targets.
- Secure media coverage and engage with celebrities and public figures.
- Build and maintain strong relationships with media contacts and celebrity supporters.
Media and Celebrity Engagement
- Lead initiatives to engage celebrities and influencers for long-term support.
- Collaborate with internal teams to ensure PR campaigns align with organizational goals.
Team Collaboration
- Work closely with the Head of Digital, Engagement, and Communications, and other departments, to identify and maximize PR opportunities.
- Support and train media spokespeople to deliver key messages effectively.
Monitoring and Reporting
- Maintain accurate records of media and celebrity interactions.
- Evaluate PR activities and outcomes to optimize future campaigns.
What we are looking for:
- Professional qualification in PR/Communications.
- Proven success in securing national press coverage and working on high-profile media campaigns.
- Experience with celebrity engagement and producing PR materials for both print and online platforms.
- Exceptional written and verbal communication skills.
- Strong knowledge of media outlets and press opportunities.
- Ability to lead PR strategies and deliver impactful campaigns.
- Proficiency in Microsoft Office, media databases, and online evaluation tools.
About Us:
We are Speech and Language UK – we want every child to face the future with confidence. For 1.9 million children in the UK, learning to talk and understand words feel like an impossible hurdle. Without the right help, this can destroy their world. They feel disconnected from their family. Unable to make friends. Unfairly punished for not following instructions they don’t understand. What does the future hold for them?
Why Us?
Speech and Language UK is dedicated to creating an inclusive environment for children and young people with communication needs. If you’re ready to make a difference in a supportive, mission-driven environment, we’d love to hear from you.
You will receive 28 days annual leave plus Bank Holidays, hybrid and flexible working arrangements, an attractive pension scheme, Employee Assistance programme (we actively engage with our workforce on wellbeing and offer an employee assistance program offering confidential counselling and advice), Perkbox membership and enhanced sick pay.
How to Apply:
Please submit your up-to-date CV and a supporting statement of no more than two pages, addressing specifications in Job Description and Person Specification. Please find candidate pack attached
The deadline for applications is 9am on Monday, 9 December 2024.
Accessibility Support:
We are committed to ensuring that our recruitment process is accessible to everyone. If you require any adjustments or need to apply in a different format, please contact our People Team (email address in attached pack) and we will be happy to assist you.
We are a Disability Confident Committed Employer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About Us
STAND, formerly known as Legs4Africa, is dedicated to enabling individuals with limb differences in sub-Saharan Africa to live independently and thrive within their communities. We ensure access to high-quality prosthetic limbs and holistic rehabilitation services, empowering people to regain their mobility and dignity. At STAND, we envision a world where everyone, regardless of their circumstances, has the opportunity to lead a full and active life.
The Role
We are seeking an experienced Trusts and Grants Manager to lead and expand our income from trusts, foundations, and grantmakers. This role is pivotal for advancing our mission and will involve developing and managing a portfolio of restricted donors, researching new funding opportunities, and crafting compelling proposals. While the focus is on trusts and foundations, experience with corporate and institutional funding is desirable. You will collaborate closely with the Director, finance team, and project managers to shape competitive, impactful funding proposals and work in parallel with the Supporter Engagement Manager to develop and implement a fundraising strategy that aligns with the organisation’s overall fundraising goals.
Key Responsibilities
- Donor Management: Take primary responsibility for a portfolio of existing trust donors, providing consistent stewardship and relationship management to ensure ongoing support, including both lower-value and potential high-impact donors.
- Research and Strategy: Conduct targeted research on new trust and foundation prospects, Co-develop a fundraising strategy and plans to approach and engage them based on donor capacity and interest.
- Database Management: Work with internal stakeholders to streamline the donor database for efficient tracking and reporting, ensuring accurate documentation of all interactions, proposals, and updates.
- Collaborative Communication: Partner with colleagues in Communications, Public Fundraising, and Individual Giving to coordinate donor communications for specific appeals or program updates, aligning messaging to enhance engagement.
- Proposal Development: Coordinate with project managers and the Director to prepare timely and impactful funding proposals tailored to trust and foundation requirements, leveraging program data and impact narratives.
- Financial Oversight: Oversee budget tracking and financial reporting for trust and foundation grants, ensuring accurate fund allocation, compliance with donor requirements, and timely submission of financial reports.
- Income Targets: Take an active role in meeting and exceeding annual income targets by developing strategies to maximise trust and foundation funding, regularly assessing progress and reporting to senior management.
- Record Maintenance: Maintain accurate, up-to-date records of donor interactions, grants, and proposals within the organisation’s database, ensuring compliance with data protection standards.
Essential Skills and Experience
- Demonstrated success in securing restricted funding grants, with a focus on trusts and foundations in the healthcare or international development sectors (desirable but not required).
- Proven track record of managing a portfolio of funders, developing successful proposals, and coordinating across teams to meet ambitious income targets.
- Ability to conceptualise and craft clear, compelling proposals that effectively communicate our impact and program needs.
- Collaborative and approachable style, with the ability to cultivate relationships at all levels and provide clear, concise communication.
- Experience managing systems and processes, including CRM/GRM systems (such as Donorfy), and strong reporting skills.
Desirable Skills
- Experience in managing grant budgets and ensuring compliance with both internal policies and donor regulations.
- Skilled in scrutinising financial reports and liaising with project and finance teams to track expenditures and maintain accountability.
- Experience managing donor compliance for a range of donors with varying requirements.
- A passion for healthcare development and international development, with an understanding of trends in the sector.
Qualifications
- Bachelor’s degree or equivalent experience in international development, healthcare, public health, or a related field.
What We Offer
- A 4-day work week promoting a healthy work-life balance
- An inclusive, collaborative, and creative work environment.
- 5% employer pension contribution
- 5-week holiday allowance per year
- Flexible working hours
- Training opportunities available
- The opportunity to make a meaningful difference in the lives of individuals with limb differences in sub-Saharan Africa.
- Professional development and growth within a purpose-driven organisation.
Remote Work & Travel
This role offers remote work flexibility, with occasional travel required. Quarterly visits to Bristol and an annual trip to one of our project countries will be expected.
Key Metrics for Success
- Annual Income Growth from Trusts and Foundations
- Retention and Stewardship of Existing Donors:
- New Funding Acquisition
The client requests no contact from agencies or media sales.
We are searching for a Marketing and Communications Officer to join our team. In this role, you will work closely with the Head of Marketing and Communications, the Digital Marketing Officer, as well as external agencies and freelancers. This position is ideal for a collaborative marketer who can develop and manage diverse storylines and foster relationships across internal teams, journalists, and marketing partners.
The successful candidate will lead campaign management, email marketing, and PR efforts, focusing on reaching new audiences and increasing awareness of Lakeland Arts. You will play a key role in driving engagement with our programmes, events, and membership opportunities.
Lakeland Arts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
You can see a more detailed breakdown of the key responsibilities for this role in the attached job description. Please note that the key responsibilities listed in the job description is not an exhaustive list.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Job title: Service Coordinator (Mental Health and Wellbeing)
Post no: 621
Working base: Bedford Wellbeing Centre, Woburn Rd, Bedford
Hours: 12 hrs per week
Working pattern: 2 days per week tbc (Monday – Friday), 6 hrs per day (10.00am – 4.00pm)
Contract: Fixed term until 31st August 2025
Salary: £24,720 per annum FTE (£8,017.30 per annum Actual)
About the Role
This role offers an exciting opportunity to join our Bedford Mental Health Prevention service for adults which aims to improve people’s mental wellbeing, raise aspirations and enhance confidence.
As Service Coordinator you will be responsible for implementing working recovery models and coordinating the operational plans for the service to ensure that people are able to manage their mental health, move through their recovery journeys and achieve positive outcomes.
Along with coordinating service delivery to meet its aims, objectives and Key Performance Indicators, you will also line manage the service Recovery Workers and lead on recruitment, onboarding and management of volunteers in the service.
Additionally you will conduct assessments of individual’s suitability for the service, leading on more complex cases and guiding people through the range of available interventions that can support them to achieve the outcomes that matter to them.
In addition to managing the day-to-day delivery of the service you will also contribute to the direct provision of the service by leading and facilitating group sessions where needed and by offering informal 1-2-1 mental health and wellbeing support that reduces the chance that people will fall through gaps, be isolated and ensuring the right support and the right time that manages a range of needs.
You will lead opportunities to support events in the community to raise awareness of our services and to build links with local organisations and agencies.
You will need to be empathetic and deliver a person-centred approach in a non-judgemental way, collaborating with people to empower and engage them. SUN facilitators will have regular supervision and support in this role along with appropriate training.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Optional Health Plan
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm Thursday 12th December 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Regionally based post from Spring 2025
Part-time, 28 hours per week (including some weekends and evenings and frequent travel in the region and nationally)
Home based/based in locations within the geographical area covered by this role
We are seeking an enthusiastic, pragmatic person who is excited by what spirit-led growth might mean in a faith context. Our local development team is a key part of our plans to reinvigorate Quakerism and to help Quaker communities thrive.
As a local development worker, you will support Quaker communities to be inclusive, welcoming and all-age. The support areas include worship, community, organisational management, social action, collaboration in the wider community, and outreach. You will provide accompaniment, facilitation, project support, and training. You will work alongside others at Quakers in Britain and Woodbrooke to provide resources and opportunities that grow from the identified needs of local Quakers.
We invite applications from people who are:
- good listeners with experience of working with groups to develop and deliver a shared vision
- familiar with Quaker worship, community, witness, and organisation
- organised and resourceful, able to research information, analyse and sift it, and apply it appropriately to a range of situations and personalities
- creative and adaptable, able to encourage innovation and support experimentation
- digitally curious, willing to experiment with digital platforms and programmes to develop community and progress work.
Alongside the opportunity to transform the experience of Quakers across Britain, we offer a generous benefits package.
For details of how to apply, please visit our website.
Closing date: 8am on Monday, 2 December 2024.
Interviews: Wednesday 11 December 2024 at a venue in East Anglia.
Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. Sex, sexual orientation, age, race, religion, belief, ethnicity, nationality, disability, marital status, or class will not be a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. BYM is a Quaker organisation and we expect all applicants and employees to uphold our values.
We are committed to safeguarding children, young people, and vulnerable adults, and all candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.
Position: Digital Services Product Manager
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with the flexibility to work remotely
Salary: £43,342* per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession / Technical
*You will start at our entry point salary of £43,342 per annum, increasing to £46,051 after 6 months service and satisfactory performance and to £48,760 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award-winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’re looking for a passionate and dedicated product manager to lead the strategic development of our digital services products.
Our digital services provide support and information to thousands of people living with multiple sclerosis (MS). You’ll be joining us at an exciting stage of our digital programme as we transform the way we engage with people affected by MS.
You’ll play a pivotal role in driving evolution and improvement. This will include working with our existing products including our forum, webchat, symptom management tools and logged-in area of our website.
But you’ll also be leading efforts to conceptualise, design, build and implement new digital products that cater to the ever-evolving needs of our community.
We’re looking for the successful candidate to have proven experience in areas such as:
• Using a clearly defined digital project management methodology.
• Developing and executing product strategies and roadmaps.
• Overseeing the product development lifecycle.
• Maintaining the highest quality, compliance and accessibility standards.
• Collaborative working with cross-organisational stakeholders
You’ll have meticulous planning skills, be results and delivery focussed and bring a creative energy that nurtures innovation in those around you.
This is a fantastic opportunity to be part of a supportive and vibrant team who are dedicated to making a difference for people with MS.
Closing date for applications: 9:00 on Monday 9 December 2024
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
The Rose Road Association is a Registered Charity in Southampton providing essential care and support services for children and young people with complex physical and learning disabilities, and their families. Join our team today and help us work towards our vision of a community where disabled people and their families can thrive, feel a sense of belonging and achieve their aspirations.
This brand-new role will take the lead in managing and developing our growing portfolio of corporate partnerships and our signature events programme. You will be a passionate manager who can inspire and motivate your colleagues, ensuring excellent stewardship of our corporate partnerships and event participants.
We are looking for an established relationship builder, who can inspire and motivate potential donors and tell our story passionately. We also need someone who understands the importance of excellent record keeping and the power of brilliant data. The perfect candidate will have a good knowledge of the corporate world and a natural curiosity to find out more about the people who support us, enjoy meeting new people and sharing the stories of the families we care for.
Beyond the necessary qualifications and skills, what truly matters to us is finding someone who shares our values: We are Trustworthy; We are Kind; We are Open & Honest; We are Forward Thinking; and We are Professional
We welcome candidates from all sectors and backgrounds, if you believe you can make a difference in this role to the families, we support at Rose Road we would love to hear from you. The job is offered at 25- 37 hours per week (part time and job share requests considered). We would love to hear from you about how you could work flexibility to make this role work for you and us.
We offer:
- 25 days annual leave per annum, rising to 28 days after five years continuous service.
- Contributory pension scheme
- Training and Development
- Employee Benefit Programme
Closing date: 16th December 2024
Interviews: Week commencing 6th January 2025
Successful applicants will have a DBS check and have a responsibility for safeguarding and promoting the welfare of children. We are committed to equality of opportunity in both the provision of our services and the employment of staff to provide these services.
Registered Charity No. 276172.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Philanthropy manager
· Full time: 37.5 hours per week (we welcome flexible working requests)
· Hybrid working for the foreseeable future, with regular attendance, including Thursdays, at our central office:
- Pears Building, Pond Street, London, NW3 2PP
Other office days may be worked from our other sites at:
- Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ
- Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL
HOW TO APPLY
To apply for this post send your:
➢ CV (please include your last employer and dates of employment)
➢ Cover letter (please use your written statement to explain why you are keen to work at the Royal Free Charity and your suitability for the role as detailed in the role description. Please also consider when writing your statement that strong writing skills are important for this role).
Closing date for application: Monday 2nd December
Interview date: Friday 13th December
You must be eligible to work in the UK
Job Purpose
We are seeking a creative and driven philanthropy manager to join our team on a permanent basis. Working alongside members of the wider team, you will help deliver the best possible experience to some of the charity’s most committed donors through a mixture of bespoke events, personalised communications, and recognition opportunities across our hospital sites.
Specifically, this role will lead the team’s efforts in working with our mid-level donors, developing our first ever patrons’ programme and providing them with a gold-standard experience that ensures continued support of the Royal Free Charity.
You will play an important role within our philanthropy & campaigns team, helping to build relationships, and increase income, in a pivotal year for the charity. The role will offer significant scope for development, giving you the opportunity to grow your relationship-building, communication, and project management skills in a supportive, ambitious, and high-performing team.
The role reports to the senior philanthropy manager.
Responsibilities
Leading the Royal Free Charity’s patrons’ programme
· Lead all aspects of the Royal Free Charity’s patrons’ programme, from recruitment through to stewardship and renewal efforts.
· Work with senior stakeholders to develop and launch a new strategy for the programme, illustrating the potential overlap between patronage and other areas of support for the charity, as well as opportunities to uplift levels of support or additional gifts.
· Manage the day-to-day delivery of the patrons’ programme including coordinating the renewals process and responding to enquiries.
· Effectively promote the programme across a range of audiences, working with colleagues to identify and recruit prospects and deliver retention activity to uplift individuals to patronage and beyond.
· Develop and deliver the engagement programme for patrons, collaborating with colleagues on stewardship and cultivation plans including a programme of communications and touchpoints, including events.
· Draft engaging materials, such as letters, invitations, and thank you communications, to ensure patrons feel valued and have a positive donor experience.
· Support colleagues who manage relationships with patrons by ensuring key materials are shared, and monitoring when annual renewals are due.
· Manage updates to patron recognition across our hospital sites, ensuring names are listed in accordance with donor wishes, and are added or removed at the appropriate time.
Leading the Royal Free Charity’s mid-level programme
· Alongside the patrons’ programme, lead and deliver a mid-level giving retention and recruitment strategy, for donors giving between £1,000 and £10,000 to the charity each year, working with colleagues to understand potential opportunities for uplift in giving.
· Support the development and delivery of engaging events, and bespoke communications for mid-level donors.
· Ensure that mid-level donors have the best possible experience of giving to the charity, by engaging with colleagues on the development of appeals to this audience, stewarding those giving at this level, and attracting new supporters to grow the programme.
· Contribute to analysis and commentary on the performance of the programme.
· Work with the public fundraising team to thank mid-level donors to fundraising appeals, creating updates and reports, and providing an excellent supporter experience to maximise the opportunity for a longer-term relationship beyond specific appeals.
· Work closely with charity colleagues and external suppliers to ensure fundraising activities are delivered to agreed plans, budgets, and timelines.
· Support the fundraising activities of the wider philanthropy & campaigns team through identifying donors who may give major gifts or be interested in legacy giving.
Cross-team working and individual development
· Lead the team’s work in stewarding existing legacy pledgers.
· Build relationships across the charity and with Royal Free London staff to enhance own work, raise the visibility of fundraising, and identify opportunities for collaboration.
· Represent the philanthropy & campaigns team, where appropriate, on cross-charity projects.
· Take time for personal development, contributing learning and ideas to the wider team.
· Keep up to date with fundraising sector trends and how they can be applied to our work.
· Undertake any other tasks commensurate with the role.
This job description is not exhaustive; the role will include other tasks and responsibilities commensurate with the post and subject to change to meet legislative requirements.
PERSON SPECIFICATION
Qualifications
No specific qualifications are required for this role.
Experience
Essential
· Experience in fundraising and donor development in the charity or cultural sector, or a similar setting.
· Experience of working with supporters, customers, clients, or the general public, delivering an excellent service on the phone, in person, and in written communications.
· Experience of creating high quality written documents, such as tailored letters, proposals, slide decks, or other professional materials.
· Experience of planning, delivering, and evaluating a project from start to finish.
Desirable
· Experience of developing longer term relationships with supporters, clients, or equivalent audiences.
· Experience of leading on the creation and implementation of innovative events that are tailored towards a specific audience’s interests.
· Knowledge of fundraising regulations and best practice including Gift Aid and GDPR.
Skills and knowledge
· A keen interest in the fundraising sector, with a desire to learn and grow in the role.
· A passion for relationship-building, and working with a diverse range of audiences.
· Exceptional customer service skills.
· A positive can-do attitude and approach towards problem solving.
· Outstanding organisation skills, with the ability to juggle workload whilst maintaining an excellent service level to donors, charity colleagues, and external suppliers.
· A collaborative approach to working with other members of the team and senior stakeholders.
· Excellent written communication skills, with a strong eye for detail.
· Ability to deal with sensitive information in a confidential and professional manner.
· Comfortable with, and interested in, working in a healthcare related setting.
· Excellent IT skills, including a thorough knowledge of MS application (Word, Excel, PowerPoint and Teams), and a willingness to learn new skills, such as how to use the relationship management database, Raisers Edge NXT.
· Engagement with equal opportunities, diversity and inclusion, and a commitment to act in accordance with best practice in these areas.
BENEFITS
Core benefits
· 25 days of paid holiday, plus three day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).
· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.
· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.
· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.
· A flexible working policy to support our employees’ work/life balance.
Support for your financial wellbeing
· Expert financial advice from our financial partner, the London Credit Union
· Salary Sacrifice Scheme
· Savings on purchases with the Blue Light Card
· Our Death in Service benefit
Support for your health and wellbeing
· Subsidised gym, pool and classes at our Rec Club in Hampstead
· Secure bicycle parking and shower facilities at our Hampstead site
· Fortnightly guided meditation
· Free massage therapy from our complementary therapy team
· Menopause peer support group
· Employee Assistance Programme offering 24-hour access to free confidential
advice and support on work and personal issues.
Fundraising department
Our dynamic fundraising department generated £4.5 million through donations in 2023/2024, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the Royal Free Hospital site.
We pride ourselves on being supporter focused and agile, working at the heart of the charity to deliver impact for patients and staff across our hospitals.
Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives:
· Our Philanthropy & Campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations, and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on the acquisition of a new surgical robot, our forthcoming cancer campaign, our essential volunteering, complementary therapy and support services, the charity’s first patron programme, and special events to support these activities.
· Our Public Fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges. Our database and supporter care teams sit within public fundraising, with their work underpinning and supporting the entire department.
Building on our achievements, our board of trustees has agreed to invest in expanding the fundraising team to develop a sustainable infrastructure that will support our growth ambitions.
To apply for this post, send your:
- CV (please include your last employer and dates of employment)
- Cover letter (please use your written statement to explain why you are keen to work at the Royal Free Charity and your suitability for the role as detailed in the role description. Please also consider when writing your statement that strong writing skills are important for this role).
Please note, that applications submitted without a cover letter may not be considered for this role.
Closing date for application: Monday 2nd December 2024 at 12 noon.
Interview date: Friday 13th December 2024
The client requests no contact from agencies or media sales.
Grade: 5
Position type: Full time, Permanent
Responsible to: Website Manager
Direct reports: None
Location: Truro, Cornwall (hybrid) or remote UK with quarterly travel to Truro
Role purpose:
Join ShelterBox as our Website Copywriter and Editor and take the lead in generating ideas, writing and creating engaging content for our international websites. You’ll be responsible for crafting top-quality web copy and building web pages that look beautiful and perform brilliantly.
This is a creative and strategic role. In addition to paying attention to how the website looks and feels, you will plan our content strategy, use SEO principles in your writing and be able to spot user trends and share insights.
You’ll join a friendly and ambitious team, playing a key role in helping to make ShelterBox a global name. The role offers variety, working with other teams within the organisation to deliver a range of strategic projects.
Who are we looking for?
ShelterBox is looking for a creative and proactive individual with at least 2 years of experience working in copywriting or website content production. If you have a knack for spotting digital trends, engaging audiences and testing new approaches, then we want to hear from you!
The ideal candidate will have:
· Writing Skills: You should have a proven track record of crafting digital copy and comfortable with demonstrating the impact and conversions it has driven. You should be adept at tailoring your writing style to different audiences, whether you’re explaining complex international issues or crafting persuasive fundraising appeals.
· Strategic Mindset: You should be able to interpret Google Analytics data to understand what content works well and adapt the website accordingly
· Attention to Detail: Your content should be engaging, accurate and aligned with our brand voice.
This is a fantastic opportunity to get ‘behind the scenes’ of a busy emergency disaster relief organisation and help us work towards a world where no one goes without shelter.
Key Responsibilities:
Content Creation
· Produce engaging, high quality web copy that truly connects with our audiences and converts
· Design, write and create impactful web pages with compelling content to boost engagement and drive donations for our fundraising and communication campaigns
· Ensure all webpages are visually appealing and aligned with our brand guidelines and tone of voice
· Plan and deliver the ShelterBox blog to increase engagement and organic traffic
· Regularly update and maintain current website content, including case studies, country pages, and evergreen content, ensuring all information is current and performing well
· Provide ideas for new web pages and copy based on SEO opportunities and industry trends.
· Provide training to fundraising teams to develop their web copywriting skills
Planning, Testing and Auditing
· Create a website content plan that meets user needs, attracts new visitors to the website and improves SEO rankings
· Conduct SEO keyword research and monitor search rankings across the website
· Identify areas for improvement across in current website content and introduce new, engaging content
· Build tests and implement learnings into content plans, using split testing and optimisation tools
· Ensure website content is meeting user needs by running web surveys, putting the user at the heart of our content strategy
· Use tools like Google Analytics (GA4) and Hotjar to analyse web content performance and optimise supporter journeys
· Share insights and best practice with wider teams so they know what is working well and how to improve
International support
· Support our smaller affiliate websites by monitoring their content, prompting and helping those teams to update their pages
· Share our high-quality web content across all affiliate networks
· Support teams to improve quality of content with SEO training and recommendations.
· Share best practice insights, advice and training to all affiliate teams
Other responsibilities
· Any other duties as needed, appropriate to the level and grade of the post
The client requests no contact from agencies or media sales.
The post-holder will be responsible for Dorset County Hospital Charity’s fundraising communications, promoting the work of the Charity, in particular our £2.5M capital appeal, to contribute towards meeting our fundraising goals. The successful candidate will have prior experience of working as part of a communications/fundraising team, ideally in charity or health care sectors.
Main duties of the job
Work closely with the Head of Charity and DCH Charity fundraising team to ensure effective charity fundraising communications, ensuring agreed procedures are followed accordingly.
Take a proactive role to reaching audiences to communicate effectively with the public, fundraisers, staff and stakeholders.
Ensure effective communications, marketing and promotion of capital appeal activities, working with other colleagues as required, to maximise publicity and support for the capital appeal.
Produce fundraising stories for distribution via news releases to the media.
Design fundraising, digital and promotional materials using the Charity’s visual identity, such as leaflets, website, mailings, posters and presentations.
Plan, create and deploy social media content to promote Charity appeals, fundraising campaigns and events including graphics, photos and videos.
Generate new ideas and coordinate the development of digital innovation. Contribute clear, accurate and engaging digital content.
Maintain and update the Charity’s website and internal intranet (StaffNet).
The client requests no contact from agencies or media sales.