Community Development Officer Jobs
Trusts Fundraiser
Hours: 35 hours a week. Flexible working considered.
Salary: £40,553 - £44,822
Contract: Permanent
Location: London (with hybrid working options)
More than one in four children is growing up in poverty in the UK. It doesn’t have to be this way. If you have a track record in trusts fundraising and believe in tackling social and economic injustice, then you could play an important role in helping Child Poverty Action Group deliver on its mission.
CPAG’s grant income from trusts, foundations, and some statutory income has grown significantly to nearly £2 million annually. The Trusts Fundraiser will work with the Head of Fundraising to expand the pipeline, raise restricted and unrestricted grant income, and build relations with funders.
You will have outstanding communication skills, a highly organised approach to work, strong self-motivation and enjoy working in a small team.
We understand that many people, especially people who identify as women, people from ethnic minority backgrounds or from other underrepresented groups, only apply for jobs when they believe they match all the criteria. If you don’t meet all the criteria in the person specification and want to play a role in helping to tackle UK child poverty, please consider applying.
We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
For more information about this post and to apply download the Trusts Fundraiser job pack and application form.
If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at the email address listed in the application pack.
Closing date for applications: 9am, Monday 18th November 2024
Interviews will be held in London on: Monday 25th and Wednesday 27th November 2024
Child Poverty Action Group works to prevent and end child poverty – for good.
The client requests no contact from agencies or media sales.
Liberty is looking for a creative and strategic lawyer to join its legal team. Strategic litigation is core to Liberty’s work. Our lawyers work closely with the rest of the organisation using casework and legal advice to help Liberty reach its strategic goals. You will be responsible for running a small caseload of strategic litigation, conducting interventions and providing specialist human rights advice. A large part of the role is identifying and then scoping potential cases, working closely with other organisations to develop the litigation in a collaborative and creative way.
If you are interested in a job that involves innovative legal work in the NGO sector, we would like to hear from you. We have deliberately not included a requirement for a certain level of PQE in the selection criteria as we are keen to hear from candidates with pre-qualification experience, including experience outside the legal sector. We are also interested in more experienced applicants who may not see themselves as a human rights lawyer, but are interested in moving into this area.
Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum of two days per week in the Westminster office.
The deadline for applications is 12PM Friday 8 November 2024.
Applications received after this deadline will not be considered.
Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.
First round interviews will be held on the week commencing 18 November 2024
Second round interview will be held on the week commencing 25 November 2024
Apply via the job board on our wesbite.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Male Residential Support Worker (this is a live-in role)
Responsible to: Senior Support Worker
Responsible for: Young people living in the accommodation (4 young people aged 16 – 18 years old seeking asylum in the UK).
Location: This is a live-in, residential role based in a supported accommodation home in Loughborough. Some work will be based in our office buildings.
Hours: 25 hours per week on duty – this is a mixture of day, evening and weekend shifts. Two days a week will be off duty.
Leave: Two nights a month can be taken as nights away from the home. This in addition to annual leave allowance. Annual leave - 33 days (converted into hours) pro-rata for number of hours worked
Salary Band: £24,150 - £27,760 per annum pro rata. Equivalent to £16,100 to £18,506 for 25 hours a week.
Benefits in kind: Rent-free accommodation, including Wi-fi, gas, electric and council tax bills.
Contract: Permanent
Start Date: Immediately
Overall Purpose
To provide advice, assistance and support to young people in the home, as a key member of the Support Team, delivering Baca’s service in line with our Vision and Values. The role includes a consistent adult presence in the home. To attend to their practical and emotional needs whilst supporting the development of living skills. To teach them how to manage and look after a home in order to keep it safe and hygienic. To build trusting relationships within the home to enable young people to feel safe and cared for. To act as an excellent role model and to work closely with them and their Support Worker to enable them to make good progress towards independence.
Specific Duties & Responsibilities
- Welcome newly arrived young people into the accommodation, helping them feel safe and able to rest; with compassion without discrimination of age, race, colour or behavioural issues.
- Actively support young people to make progress and develop in the following outcomes; physical wellbeing and emotional wellbeing; personal safety; education and learning; employment and training that is safe and suitable; social engagement (being part of the community and activities outside of the home)
- Be an excellent and positive role model, offering advice, guidance and assistance and consistently modelling behaviours in line with Baca’s values.
- Using Baca’s progress plan, train all young people in living skills and looking after a home such as washing, personal safety, cleaning, cooking and food safety, food shopping and budgeting.
- Providing emotional support at times of difficulty, anxiety or stress.
- Encourage young people settle into and support them to maintain a healthy routine which will include regularly attending education and social activities.
- Act as a co-keyworker for the young people to ensure that their support plans and progress are up to date and that all their needs are being met.
- Enable young people to live with positive values and good boundaries by challenging any unhelpful or unsafe behaviours and encouraging safe and positive behaviours.
- In accordance with the guidelines on Safeguarding and Health and Safety policies, to accept responsibility for working within these guidelines and report any concerns.
- Work collaboratively with the rest of the Rebuild Team to ensure all young people are safeguarded and supported to rebuild their lives.
- Take responsibility for keeping the home clean, by consistently role modelling to and training young people.
- Maintain very good communication with relevant members of the Rebuild Team and relevant social workers
- Ensure regular appropriate reporting requirements are consistently met, meeting regulations set out by Ofsted.
- Complete and update all admin work as part of the role such as month end reports and support plans on time and in a consistent manner.
- Playing an active role in developing knowledge and understanding in areas relevant to the role and especially in the areas of asylum and refugee law, trafficking, supporting separated children and the cultures of different nations relevant to Baca.
To work as part of the team
- Be a role model, leading by example in practicing the Values of Baca.
- Actively participate in the delivery of the aims and objectives of the organisation working collaboratively with colleagues to achieve them.
- Demonstrate curiosity and willingness to learn by be willing to give and receive feedback on performance with colleagues and managers.
- Play an active and supportive role within the organisation.
- Actively participate in team meetings, making a positive contribution to enable young people outcomes to be achieved.
- Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
- Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity Policy.
- Consistently outwork the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy and whistleblowing.
- Adhere to all Baca’s policies and procedures.
Personal Specification
Baca is looking for a Support Worker who is passionate about seeing unaccompanied young refugees achieving their potential and rebuilding their lives for a better future. The successful applicant will have a personal style that is in line with Baca’s vision and values. They will live in the new arrival house and make it their home. They will be a good self-starter and have excellent interpersonal skills with the ability to inspire our young people to be the best they can be. The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be very approachable, enjoy working as part of a wider team but also able to manage their own time and workload. Someone who is supportive, approachable, responsible, reliable, personable and willing to set boundaries in line with Baca’s values.
This is a frontline role that will need the successful applicant to be working closely with young people in their houses and will need access to transport young people to different appointments, meetings and activities.
An enhanced DBS check will be required. Shortlisting and interviews will take place as and when applications are received.
Please note: We cannot offer sponsorship for this role as Baca is not on the Home Office list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support
The client requests no contact from agencies or media sales.
We have an exciting and challenging opportunity for a Team leader to join the National Homicide Service (HS) covering Central and East of England.
You will work from home or a local VS office (if available), and you must live in one of the following areas: South Yorkshire, Derbyshire, Nottinghamshire, Lincolnshire, Leicestershire, Rutland, Northamptonshire, Cambridgeshire, Bedforshire, Hertfordshire, Norfolk, Suffolk, Essex. This is a full time role working 37.5 hours per week.
Do you want to be part of a unique service providing the highest quality support to families bereaved by homicide and those who are eye-witness to homicide? Do you want to lead a supportive, passionate and committed team? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
You will lead and support a team of Homicide Family Caseworkers to meet service standards & contractual requirements. You will demonstrate the organisational skills required to manage a demanding & diverse workload and will have experience of achieving key performance indicators.
You will have excellent communication skills & will support the Operation Managers to maintain the highest standards of service delivery, across a widely geographically dispersed team. Your team will cover Central and East of England including; South Yorkshire, Derbyshire, Nottinghamshire, Lincolnshire, Leicestershire, Rutland, Northamptonshire, Cambridgeshire, Bedforshire, Hertfordshire, Norfolk, Suffolk, Essex.
You must live within one of these areas and be prepared to travel across the geographical area including occasional overnight stays to ensure you can meet team members in person as well as online. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
You will enjoy working closely with a range of stakeholders (including Police Family Liaison Officers and Senior Investigation Officers within the Major Crime teams/Social Services) & be able to build constructive working relationships, focused on delivering the best service for vulnerable service users. You should be a confident presenter, and able to share the service and work we do to inform, educate and encourage notifications and referrals into the service.
Please see attached Job Description for full details and personal specification.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
About the role
The main purpose of this role is to develop and deliver our approach to maintain and grow corporate fundraising income, to support our mission to improve mental health in Hampshire. You will join us at an exciting time, having just launched our new three-year strategy, and this role is pivotal in helping us achieve our strategic ambitions in the years ahead.
The role is to lead the corporate fundraising activities for Solent Mind, which have grown significantly over the last five years. This will include maximising support through Charity of the Year relationships and participation in activities, events and challenges in aid of Solent Mind, and by securing one-off gifts in support of Solent Mind. You will research and build our corporate pipeline and support the delivery of our wider employer engagement which covers all aspects of employment engagement including fundraising, training and mental health employer service.
This role is within Solent Mind’s fundraising and external engagement team, and the successful candidate will manage and be supported by the Corporate Fundraising Officer.
About you
You will be an experienced corporate fundraiser or have relevant relationship fundraising or B2B sales experience, together with a proven track record in meeting and exceeding financial and other targets. You will be an effective communicator with excellent written and presentation skills. You should possess good negotiating and influencing skills, as well as excellent relationship management skills, and be highly pro-active and skilled in generating new business leads and moving warm prospects through the ‘sales’ cycle.
You will demonstrate the ability to motivate and develop your direct reports and will ideally have experience supervising both staff and volunteers.
About us
We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.
We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.
Benefits
Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:
- Flexible working to promote a healthy work/life balance
- 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
- Pension plan
- Employee Assistance Programme
- Season ticket and cycle-to-work scheme
If you’re ready to join the fight for mental health, visit our website to find out more and apply.
Closing date: 10 November 2024.
Interview date: Two interview stages on weeks commencing 18 November 2024 and 25 November 2024.
Posts may be subject to a relevant DBS check.
Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.
Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.
We are looking for a Supporter CRM and Data Manager for an incredible hospice, to be responsible for the day-to-day management of the Hospices supporter data and income operations strategy and developing annual delivery plans,
With hybrid working their policy is a max of 2 days per week of discretionary home working.
Please note they will look to appoint at the starting scale of the salary, there is flexibility to go to the next scale.
The Charity
A passionate and collaborative hospice, dedicated to working in partnership with the community and committed to providing high quality, safe and supportive specialist palliative care services.
You will be joining an organisation known for its supportive and inclusive working culture, offering fantastic benefits including generous annual leave entitlement which increases with length of service and a commitment to supporting staff in achieving a work-life balance.
The Role
Develop, manage and review processes and procedures for all fundraising income and data across on and offline platform.
Manage the Supporter Data teams expenditure budget and work with the HODAR to contribute to annual budgeting and regular reforecasting.
Be responsible for management and development of the Hospices supporter CRM, including regular review of the teams CRM needs.
Line manage, develop and provide professional support and guidance to the two Supporter Data Officers.
The Candidate
Experience of CRM database management and developing and maintaining database processes and procedures.
Experience of working with data for marketing purposes, including effective and compliant handling of communication preferences.
Experience of managing income processing and reconciliation.
Experience of undertaking data analysis and presenting this in appropriate formats to inform business decisions.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Our ideal candidate will be an experienced, committed and highly organised Fundraising Manager. The postholder will have a central role in working with the Head of Fundraising to secure grants from statutory agencies and trusts and foundations but will also work to steward relationships with individual donors, support innovative digital fundraising campaigns and assist in the delivery of targeted fundraising activities and events. There is significant scope and opportunity for the Fundraising Manager to develop the charity’s work arounds trusts and foundations, individual giving, challenge/community events and corporate partnerships.
You will be ambitious and creative with a positive attitude, happy to roll up your sleeves and get involved to enable us to achieve our goals. This role would be ideal for applicants with successful fundraising experience and could suit someone wishing to progress their fundraising careers by stepping up into a Fundraising Manager role.
It is a rewarding role where your work will be transformational working within a friendly and hardworking team committed to keeping children safe from sexual harm.
Safeguarding
We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Equality, diversity and inclusion
We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.
As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process we actively remove bias from applications i.e applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
Westminster School is an esteemed institution with a rich heritage, who is seeking a Senior Financial Controller to lead and inspire its finance team. This role offers an opportunity to oversee financial operations and drive excellence within a collaborative environment one where you can make real impact.
Why Westminster School?
Westminster School values educational excellence and personal growth. Joining the team means becoming part of a vibrant community that prioritises integrity and innovation valuing all staff and pupils across the school.
Employee Benefits Include:
- 25 days of holiday plus a discretionary Christmas closure
- Complimentary school lunches on-site
- A robust pension plan
- Access to a private health scheme (opt-in)
- Use of the on-site gym
- Cycle-to-work scheme
- Season ticket loans and tickets to school concerts and events
- Fee remission for pupils awarded places through the admission process
As Senior Financial Controller your responsibilities will be:-
- Lead the finance team in managing day-to-day operations, including month-end and year-end processes, ensuring timely and accurate reporting.
- Oversee the accuracy of the Trial Balance and deliver responsive transaction processing services.
- Drive continuous improvement in financial processes and foster relationships with internal and external stakeholders.
- Guide and mentor the team, embedding the newly implemented iFinance system and promoting a customer-focused approach.
Key Relationships:
This role involves close collaboration with key internal stakeholders, including the Finance Bursar, COO, and school leadership teams, as well as external partners such as HMRC and auditors. Strong communication and rapport-building skills are essential for success.
Key strengths include:
- Strong technical accounting skills
- Excellent leadership and team development capabilities
- A proactive approach to process improvement
- Ability to maintain a strong control environment
Why apply?
If you’re eager to make a meaningful impact in a collaborative environment where your contributions are truly valued, this is your opportunity to help shape the school’s ongoing success while becoming a part of its rich legacy.
Apply below or contact Rosemary Pini at Allen Lane who is leading the recruitment campaign on behalf of Westminster School.
By providing finance and support, at SIB we enable charities and social enterprises to exist, grow and thrive. We have disbursed nearly £0.5bn to thousands of organisations since 2002. Our team believes in the power of the social economy, champions the charities and social enterprises we support - and we are all working together to build a more equal society.
It is a hugely exciting time to join the organisation. We are growing, investing in our expert team, and building on the successes of the last few years.
To find out more about what we do here, our values and our generous benefits please visit our website.
Our values are: People First, Curious, Bold, Collaborative, Accountable
About this role:
Reporting to the Deputy CEO, the Communications and Policy Manager will support SIB’s track record of sector, government and media engagement, notably the high standard of publication set through its media partnerships with Tortoise and the Financial Times, its contributions to the policy landscape in the social sector, and its in-house data analysis and insight generation. This new post will contribute to SIB’s ongoing communications and policy work and its reach and influence.
Key responsibilities
1. Support the delivery of a comprehensive plan for our communications and policy activity, combining ongoing promotional communications, specific activities for funds and programmes, and proactively generated content and opportunities to influence
2. Co-ordinating with SIB partners in developing and delivering communication work, on major projects such as the Youth Investment Fund, the Recovery Loan Fund and the Enterprise Development Programme; ensuring that it is powered by data and customer insight of the highest quality
3. Keeping track of policy developments in areas of strategic importance to SIB, notably in social investment, youth, community energy and infrastructure investment. Writing briefings on key policy developments related to SIB’s strategic priorities, proactively identifying opportunities to further our policy agenda; also researching and preparing responses for relevant external consultations, using SIB data and evidence
4. Identifying, cultivating and maintaining relationships and partnerships with key policy, research and communications stakeholders
5. Attending and providing oversight to the Social Investment Forum, as part of SIB’s secretariat and hosting
6. Writing, editing and producing engaging and relevant content at pace for web, social media and e-newsletters, as well as earned and paid channels
7. Management of any external suppliers of communications and policy activities, including agencies, designers, consultants and think tanks
8. Working with the Marketing Manager, Marketing and Events Coordinator, Business Development Manager and wider team to deliver successful external events with customers, stakeholders and partners including attendance at Party Conferences.
9. To work in line with the organisation's values, principles and processes to achieve operational excellence.
10. To adopt our continuous improvement and learning ethos
11. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I
12. To support and contribute to the implementation and delivery of SIB’s strategy
13. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required
Core competencies
- Significant experience at a managerial level in a PR, marketing, external affairs or communications role
- Excellent writing skills
- Good research skills, with an ability to absorb large amounts of information at pace, including in unfamiliar policy areas and produce cogent syntheses
- Strong collaboration skills, with the ability to work effectively teams across functions in an integrated way
- Good established networks through experience in a similar role, and a commitment to expanding those networks to support SIB’s strategic aims
- Experience of building effective media partnerships
- Good working knowledge of data-driven storytelling in a variety of outlets from organisation websites to mainstream media and confidence in interpreting data and understanding the key points to be drawn from it to gain traction in media and campaigning environments
- Experience of developing and delivering effective communications campaigns, including through a range of digital channels
- Strong planning skills and an ability to multi-task, work well under pressure and meet deadlines
- Strong understanding of UK political context, especially as it concerns the social economy, and parliamentary process
- An understanding of how to promote research, policy papers, data analysis and other activities of a think tank and consultancy
- Excellent IT skills and the ability to learn new programmes quickly
Desirable competencies
- Data visualisation skills
- Data storytelling
- A good aesthetic eye and ability to shape images, visuals and formatting, and to liaise confidently with designers
- Understanding of the UK charity and social enterprise sectors
We believe in the power of the social economy to build a more equal society.
NAPAC is seeking Call and Email Handlers for our support services in Stockport
NAPAC provides the only free national support service for adult survivors of all types of childhood abuse. We offer specialist, confidential support to all adult survivors of any type of abuse, operated by experienced staff and trained volunteers.
We are looking for new colleagues who are empathetic and resilient with a real passion for supporting people through their healing journey. We want our team to reflect the diversity of the people we support, and actively encourage applicants with different lived experience.
NAPAC works closely with the criminal justice and public health sectors. We support survivors to navigate and understand their options with criminal and civil law, and in healing and recovery. Choice is key, and our website provides a lot of free information for survivors and those supporting them.
As a trusted public-health organisation, people use NAPAC’s services to support their overall health and wellbeing, to build and improve their resilience, and to be able to make brave, positive choices every day – including asking for help when they need it.
Those using our services ask for support with a range of concerns, including anxiety, depression, isolation, navigating relationships, dissociative identity disorder, reporting to the police, domestic and sexual violence, boundaries, and complex post-traumatic stress. For many, contacting NAPAC is a first step to recovering from trauma and leading happier, more fulfilled lives.
NAPAC support service often hear from adult survivors that are disclosing their childhood abuse for the very first time, so sensitivity, safety and confidentiality are highly important.
So, if you are someone who is looking to make a real difference in the lives of the people we support by empowering them through emotional support, and understanding, then this job role is perfect for you.
As a support line Call Handler, you will be a key member of our dedicated team, providing emotional support and a safe environment for callers with a wide range of complex issues.
NAPAC offers full training and hands-on support for call handlers with every call they receive. You will use the knowledge and skills you’ve developed through our training to explore issues relating to childhood abuse and it how it effects adulthood and signpost callers to relevant resources and services that can provide more in-depth support. Calls are caller-led, and you will be there to empower each caller to take back control in their lives.
Key Responsibilities:
- Follow confidentiality and safeguarding policies
- Provide appropriate signposting to external services in accordance to callers identified needs.
- Ensuring that key record keeping is maintained to the required standard and contributing to service monitoring requirements
- You will have the emotional resilience to be able to support individuals who may be severely distressed, experienced trauma, and people who may be at risk of harm.
- The ability to think on your feet to support callers who may call during panic attacks or flashbacks
- Excellent communication skills, spoken and written.
- Providing email support to individuals.
- Being flexible in your approach to your work in line with changing and growing needs of the support service.
- To be Caller led and be able to keep your own personal boundaries whilst working in your own unique way.
Salary: £26,520 per annum, pro rata, plus pension and an employee benefits package.
Hours: 17.5 per week (0.5 FTE) to be worked flexibly across the week, in person. Remote and hybrid working is not available for this role.
Contract: One year, with possibility of extension subject to funding.
Closing date for applications: 10am Monday 11 November 2024.
Application is by completion of the NAPAC application form. CVs cannot be accepted.
Interview Date: Shortlisted applicants will be contacted directly. We anticipate holding in-person interviews in the weeks beginning Monday 18 and 25 November, in Stockport.
A job description and application form can be downloaded from our website
Global Head of Diversity, Equity, and Inclusion
Location: The role can be based in one of the following WaterAid country offices - Bangladesh, Kenya, Nepal, Rwanda, South Africa, Nigeria, or the UK, subject to right-to-work eligibility in the respective country.
Salary and Benefits: Salaries and benefits for different countries vary in line with the location of the successful candidate and depending on experience.
- South Africa: 1,544,179 – 1,934,744 ZAR per annum (pro-rated to working hours), plus benefits
- Nigeria: 44,598,095 - 55,747,420 NGN per annum (pro-rated to working hours), plus 33% of basic pay in allowances and temporary 17% Economic Turmoil Allowance
- Rwanda: 75,064,811 – 107,831,407 RWF per annum (pro-rated to working hours), plus benefits
- Nepal: 8,348,203 – 12,249,824 NPR per annum (pro-rated to working hours), plus benefits
- Bangladesh: 4,341,759 – 6,386,733 BDT per annum (pro-rated to working hours), plus circa 100% of basic pay in allowances
- Kenya: 9,670,237 – 12,876,291 KES per annum (pro-rated to working hours), plus benefits
- UK: circa £75,000 per annum (pro-rated to working hours), plus benefits
Contract: Full time, Permanent. We are open to applications from candidates who would be interested in a part-time role of 80% or four days a week. Flexibility will also be needed in consideration of time zones for global meetings.
About WaterAid:
WaterAid is an international not-for-profit organisation, determined to make clean water, decent toilets and good hygiene normal for everyone, everywhere within a generation. Only by tackling these three essentials in ways that last can people change their lives for good.
About the team:
The Global Head of Diversity, Equity and Inclusion will be a member of the leadership team for WaterAid’s newly formed Global People Team, reporting to the Global Director of People and being a trusted advisor to Chief Executives and their teams across the whole WaterAid federation. The post holder will recruit and line manage the new role of Global Diversity, Equity and Inclusion Advisor. They will also support the Global Power and Diversity Steering Group and develop a network of diversity champions across WaterAid, providing this group with leadership, support and coordination.
About the role:
WaterAid is a global federation united by a common mission to transform lives through sustainable and safe water, sanitation and hygiene. Our values and global strategy underpin our commitment to being a diverse and inclusive organisation where WaterAiders, and those we work with, feel empowered and able to be themselves.
We are passionately committed to being an organisation where everyone is welcome, included, treated with respect and where diversity and difference is celebrated. Our ambition is to be a united federation that recognises and values the diverse contributions of all stakeholders in service of delivering our mission. We are committed to understanding and tackling the power imbalances that act as obstacles to the achievement of our mission, within our organisation and in our relationships with partners and communities. This role is critical in enabling this to be achieved.
A visible and inspiring leader, with substantial experience in change management, you will support and oversee the delivery of four federation-wide diversity, equity and empowerment commitments:
- We will continually strengthen our individual and collective understanding, allyship and action.
- We will ensure inclusive practices in all areas of our work.
- We will ensure that we are mission-centric in our organisational design, resourcing and partnerships.
- Our communications will be inclusive and respectful.
You will also lead on the development, implementation and monitoring of our global diversity, equity and empowerment strategies; and support the creation of contextually appropriate local diversity, equity and empowerment action plans.
About you:
Essential
- A good understanding and substantial experience of power, equity, diversity and inclusion dynamics that can arise in a global organisation.
- An experienced change manager with experience of developing and delivering power, diversity and inclusion organisational change programmes and strategies.
- An inspiring leader, able to create and communicate a compelling vision and provide a supportive, enabling environment to others within a culturally diverse stakeholder community.
- Good interpersonal skills and ability to communicate complex and sensitive information to a diverse range of stakeholders. Ability to listen, gain trust, ask searching questions and hold colleagues to account.
- Excellent judgement and a high level of resilience and emotional intelligence.
- Good project and programme management skills - able to see the interconnections between different pieces of work, connect relevant stakeholders and bring clarity and structure to action plans. Experience in leading cross-functional teams.
- Able to analyse and interpret data to inform effective decision making.
- Excellent verbal and written communication skills. Proven ability to produce accurate, clear and concise documents that meet the needs of the audience.
- Degree level education ideally in one of the social sciences, organisational development or a related field.
- A commitment to WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, and a working style that reflects these.
- Willing and able to travel internationally.
Desirable:
- Ability to speak languages used in countries where WaterAid works would be an advantage, particularly French, Portuguese and Spanish.
- Experience of working in the international development sector and of living or working in one of the countries where WaterAid has programmes.
Closing date: Applications will close at 12.00 GMT on Friday 8 November 2024. First-round interviews will be held on 26 or 28 November. Second round interviews will be held on 6 December 2024. Interviews will take place online via Microsoft Teams.
How to apply: We are working with Macaulay Search on this appointment. Click on ‘Apply’ to download the full job pack. If you are interested in the role and have the right skills and attributes, please send your application to the email address specified in the job pack by 12:00 GMT on Friday 8 November.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our vacancies require a criminal record check or certificate of good character from the country of location.
Our commitments
Our People Promise
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes but is not limited to: race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which include counterterrorism, safeguarding and criminal record checks).
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Desk Analyst – 1st and 2nd Line
We are seeking to recruit an individual who displays a flexible approach, excellent communication skills and is an effective team player.
Position: SIT44 Service Desk Analyst – 1st and 2nd Line
Location: Office-based, Northampton. Occasional travel will also be required as part of this role (May include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week (flexible working available)
Salary: Circa £28,800 per annum
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 8 November 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Infrastructure and Service Desk Manager within the Technology Team, you will receive and log all first-line technical queries and requests on the service management tool and offer direct support to internal customers for 1st & 2nd line incidents.
The role is also responsible for the maintenance and management of technology assets. You will work at the distribution and repair centre. The centre is currently located in Northampton.
Key Accountabilities and Main Responsibilities
- Act as the first point of contact, providing local and remote users with technical support & requests
- Provide IT support to the organisation
- Resolve IT incidents and service requests
- IT equipment repair
- Maintain asset register
About You
Experience & Personal Attributes
- Direct experience of a service desk.
- Good understanding of Microsoft technologies
- Good understanding of software applications.
- Understanding of computer hardware repair.
To fulfil the role, you must be resident in the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Finding strength through support
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
The organisation believes everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
The charity provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
The Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. It provides tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
The team are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
Individuality leads to a richer experience for people and better support for all those affected by stroke.
We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.
You may also have experience in areas such as IT Support, 1st Line Support, 2nd Line Support, IT Support Desk, 1st Line Support Desk, 2nd Line Support Desk, IT Analyst, IT Support Analyst, IT Helpdesk, IT Support Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Location: Hybrid location – min 2 days per week in the office (Cheam, Surrey)
Contract Type: Full time
Hours: Full time (35 hours per week)
Salary: £53,000-£55,000 per annum
At the Charity for Civil Servants, we can’t always prevent the tricky, stressful, sad stuff from happening. But when it does happen, we help current, former or retired civil servants get the best support.
We’re looking for an experienced and proactive Head of Individual Giving & Legacy to join our team as we embark on the next phase of our strategy to accelerate growth of regular income and legacies.
This exciting role will help to lead the main public-facing profile of the Charity for Civil Servants as we seek to embed our presence as a UK-wide charity.
If team leadership and being part of an exciting and creative team responsible for growing our largest income streams is for you then we would like you to get in touch!
In return, we can offer you a vibrant team culture, excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave and a cycle to work scheme.
To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 11.59pm on 17 November.
Interviews will take place on 25 and 27 November. Please let us know in your covering letter if either of these dates would be difficult for you or if you need any adjustments to enable you to perform to your best at interview.
The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.
Apply now
We’re looking for an experienced and proactive Head of Individual Giving & Legacy to join our growing team as we embark on the next phase of our strategy to accelerate growth of regular income and legacies.
You may also have experience in the following: Head of Individual Giving, Legacy Manager, Fundraising Manager, Individual Giving Manager, Donor Management, Fundraising, Fundraiser, Business Development, Senior Fundraising Officer, Charity, Charities, Third Sector, NFP, Not for Profit, Marketing Manager, Marketing Coordinator, Direct Marketing, etc.
REF-217 642
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main Purpose: To support the Café and Kitchen Manager in day to day running of the CareTrade’s Café Traineeship Programme at the Southwark Resource Centre, SE17 providing hands on work-based training to autistic jobseekers interested in catering and hospitality careers
This post is based on a full-time salary of £28,000 per annum. Holiday is based on annual leave of 5 weeks plus bank holidays
Reporting to: Café and Kitchen Manager
Line Management responsibility: Café Assistant and between 3 and 4 Trainee Café Assistants (at any one time)
Working with: Southwark Resource Centre Management, Café and Kitchen Manager, Larcom Kitchen Chef, CareTrade Head of Education, TAP Project Coordinator, Administrator and CEO, Café Assistant, Trainee Café Assistants
Place of work: Southwark Resource Centre, Hithard Court, 10 Bradenham Close, SE17 2 QB and CareTrade’s Office, Larcom House, 9 Larcom Street, SE17 1RT
Core Responsibilities:
1. Supervising CareTrade Café throughout the school year (including half terms)
2. To work with the Café and Kitchen Manager to write and prepare training materials for the Trainee Café Assistants
3. Oversee the training of the Trainee Café Assistants (young people with autism) during work placement
4. Monitor the progress of Trainees and write end of placement reports
5. Line Manage the Café Assistant and the Trainee Café Assistants and report to Café and Kitchen Manager
6. To work closely with the Southwark Resource Manager and CareTrade to develop marketing materials and promotions for the Café and Community involvement
7. Responsible for opening and locking up the café and cashing up
8. Prepare coffee and food including: baking cakes, making sandwiches, salads, cooking hot meals.
9. Restock/refill items as necessary and list items that need ordering from suppliers.
10. Check stock in fridge for out of date products and dispose of as necessary.
11. Customer service including taking orders, serving customers and cash handling.
12. Maintain coffee machine including set up, cleaning and refilling with beans.
13. Ensure daily cash up form is filled in and money is in safe.
14. Ensure café is ready for customers on opening.
15. Create a welcoming and professional environment.
16. To help raise awareness of autism amongst customers.
17. To keep the café clean and ensure a high standard of hygiene.
18. To ensure food safety guidelines and laws are adhered to.
19. To ensure a Healthy and Safe working environment for self, staff, trainees and customers.
General Responsibilities:
1. To attend all staff meetings and participate in staff development as required.
2. Promote a positive image of autism, the Project, Southwark Resource Centre, Project partners and CareTrade.
3. Co-operate with all CareTrade and Southwark Resource Centre staff in maintaining good relationships with outside agencies and the general public in order to promote the charity and win increased support for its work
4. Co-operate with all CareTrade and Southwark Resource Centre staff in maintaining harmonious inter-personal relationships. Ensure that your conduct within and outside of your work place does not conflict with professional expectations.
5. Ensure an awareness and observation of Fire and Health and Safety Regulations at the work place.
6. Ensure the respect, dignity and rights to privacy of both students and staff as far as possible.
7. Work within all CareTrade and Southwark Resource Centre policies and procedures, in particular Health & Safety, Equal Opportunities, Confidentiality and Data Protection.
8. Carry out any duties as are within the scope, spirit and purpose of the job and the title of the post, as required by your Line Manager.
The job description reflects the present requirements of the post. You will be expected to carry out other activities that are within the scope of the role.
We are committed to safeguarding and promoting the welfare of all young people who use our services and as such expect all staff and volunteers to share this commitment. All staff must provide a current, adequate and relevant DBS Certificate or be willing for CareTrade to process a new enhanced DBS application. All staff must have a satisfactory enhanced DBS check prior to starting.
Confidentiality: All staff are required to maintain confidentiality for all areas of the CareTrade Charitable Trust, partner organisations, its staff, and its work. The nature of the work entrusts people with confidential information about clients/service users, their families and staff within CareTrade and partner organisations. Any breach of this confidentiality will constitute gross misconduct.
We are committed to safeguarding and promoting the welfare of all young people and adults who use our services and as such expect all staff and volunteers to share this commitment. All staff must provide a current, adequate and relevant DBS Certificate or be willing for CareTrade to process a new enhanced DBS application. All staff must have a satisfactory enhanced DBS check (formerly CRB check) prior to starting.
Applications are sought from all suitably qualified sections of the community.
Job Types: Full-time
Pay: £28,000.00 per year
Work Location: In person
Application deadline: 24/11/2024
Supporting autistic and neurodiverse adults into employment
The client requests no contact from agencies or media sales.
Property Advisor
Salary: £40k +
Benefits: Pension & 22 days holiday per year + Bank holidays and birthday day off.
Contract: Full-time & Permanent (Monday – Friday with some flexibility in working hours)
Reporting to: Director
Location: 78 Quaker Street, Shoreditch, E1 6SW
Our client is an exciting new social enterprise lettings agency, with profits reinvested into supporting people experiencing homelessness and on low incomes to find good quality, affordable homes in London.
They are now looking to appoint a dynamic individual to join their team as a Property Advisor. A blend of the traditional Negotiator and Property Manager roles, you will be the go-to person for all aspects of your portfolio from start to finish. As one of the first key hires for this exciting new company, you will be an integral part of the business succeeding.
A little bit about them
• They're a brand-new social business with big plans.
• They’re ambitious to get things done, with the right people and ethos.
• They are passionate about homes and aim for the highest level of care and service.
• They are committed to delivering the best possible renting experience for landlords and tenants.
Key Responsibilities
A background in the PRS will be essential, with previous experience within property management being helpful. You will need to provide great customer service to your landlords and tenants alike as well as:
Managing Your Portfolio
• Marketing and listing properties
• Viewings and property visits
• Checking all compliance is up to date
• Completing inventory checks and moving in new tenants
• Drawing up check-out reports and organising deposit release
Move In Process
• Seamless communication so the process runs smoothly
• Organising any requests for the tenancy prior to move date
• Referencing all applicants
• Drawing up paperwork and handling move-in monies
• Attending key handover and walk through property with new tenant
Property Works
• Being available for calls and emails when repairs are required
• Speaking with contractors to book in the repair
• Updating landlords and tenants on progress and costs
• Ensuring work is completed and exceeds all minimum standards
Business Development
• Following up on new opportunities
• Keeping an eye on the portal for stock that would suit their applicants
• Promoting them through social media channels
• Spending time talking and integrating with the local community
Social Media
• Understanding their marketing strategy to keep channels updated
• Engaging with local business to help promote them
• Updating Instagram, Twitter, Facebook and LinkedIn when required
• Seeking new partnership opportunities within these platforms
Skills Required
• Excellent interpersonal, negotiation and communication skills, both verbally & in writing
• Demonstrable ability to remain calm in complex scenarios & build positive relationships with tenants & landlords
• Ability to manage and prioritise own workload and be responsive to the needs of your portfolio, including responding to urgent tasks at short notice
• Willingness to go the extra mile, and to always do the right thing
Experience Required
• Previous experience in the lettings market
• Proven knowledge & understanding of the private rented housing sector
• Confident with compliance requirements for a tenant to move-in
• A PRS letting agency qualification is preferable but not essential
Application Process
Please submit your most recent CV, and a covering letter outlining your skills and experience and why this would make you the right person for the job.
Apply today and help them build this exciting new venture!
This post is funded by National Lottery Community Fund
You may also have experience in the following: Property Manager, Property Management, Rental Agent, Property Letting Advisor, Tenancy Coordinator, Leasing Executive, Property Rental Specialist, Lettings Agent, Lease Negotiation Specialist, Tenancy Negotiator, Property Leasing Consultant, Residential Lettings Officer, Leasing Coordinator, Lettings Representative, Rental Property Advisor, and Lettings Associate.
REF-217 645