Community And Events Fundraising Manager Jobs in Home Based

We're looking for a Supporter Care Officer to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!

About the role

Based within the Fundraising Team, this role is responsible for providing exceptional supporter care to our donors and fundraisers, ensuring accurate record keeping and reporting, and supporting various income streams for the charity including individual giving and community fundraising. It is an important role within the Fundraising and Communications Department, which is responsible for raising the profile of the organisation and the experiences of those we are here to help, and mobilising support to the cause.

This role will help acquire and steward existing and prospective supporters, including individuals, schools and faith groups taking part in fundraising events and activities, as well as one-off and regular donors. It will ensure people receive an excellent supporter experience, so that both they feel valued and informed about the impact they are making.

Salary: £28,080 - £32,240 annual salary
Contract: Permanent 
Hours: 37.5, Monday to Friday 
Location: Canning Town/Hybrid 

Other responsibilities include

Supporter Experience

• Be the first point of contact for all fundraising enquiries, providing information, support and materials quickly and efficiently.
• Ensure that supporters receive timely and relevant charity updates and thanks, and that all scheduled communications add value to the relationship.
• Assist in organising acquisition and donor care events (in-person and online), showcasing the service and encouraging a deeper connection to the cause.

Fundraising Administration and Best Practice

• Manage and update supporter records and report on fundraising activity and performance.
• Work with the Fundraising and Finance Teams to process donations and reconcile fundraising income.
• Prepare supporter data analysis reports to support planned activity.
• Assist with fundraising, marketing projects, and campaigns.
• Ensure activity and communications meet fundraising best practice, as well as our brand guidelines and organisational values.
• Ensure supporter data is handled sensitively and in line with data protection and our privacy policy.
• Keep up to date with fundraising best practice and legislation.
• Maintain a comprehensive knowledge of the organisation’s service provision and impact.

Community Fundraising and Individual Giving

• Lead on relationships with existing community supporters, including fundraisers, schools and faith groups, ensuring an excellent supporter experience.
• Help to identify opportunities to grow our community of supporters, and plan engagement initiatives and events that raise the profile of the organisation and lead to increasing levels of public support.
• Work with colleagues to acquire new supporters using a planned process of cultivation, conversion and stewardship.
• Support the Senior Individual Giving and Legacies Officer and Senior Philanthropy Officer to develop and implement campaigns and donor journeys.

Volunteering and Gifts in Kind

• Work collaboratively with volunteers and the Community Partnerships Team to ensure adequate support for fundraising activity and outreach opportunities.
• Work collaboratively with the Facilities Team to maintain and develop our food donation programme.

General

• To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.
• To undertake such other duties within the competence of the post holder which may be required from time to time.

About you
Experience and skills

• Experience in an administrative role
• Excellent IT skills, working with a variety of systems including Microsoft packages and databases
• Strong planning and organisational skills including personal self-management, work administration, reporting and follow-up
• Understanding of the principles of and being passionate about supporter care

Abilities

• Communicate effectively, verbally and in writing, to internal and external stakeholders
• Build strong working relationships with supporters of all levels
• Work in a logical, organised manner with a high level of attention to detail
• Able to multi-task and be comfortable working as part of a small team, as well as independently

Personal qualities

• Proactive individual with a positive attitude who can work collaboratively across teams to achieve excellent outcomes
• Focused and results driven, with a readiness to seize new opportunities and source new ideas
• Creative and lateral thinker with a flexible attitude to changing priorities and environment
• Commitment to advancing mission and values of Your Place
• Willingness to work outside of normal office hours if and when required

Desirable criteria

• Experience working in fundraising environment
• Experience using a supporter database
• Knowledge of Code of Fundraising Practice, and fundraising laws and regulations
• Strong interest in working for a homelessness charity
• Committed to continuing professional development

About applying

When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.

At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

We are looking for an enthusiastic and passionate person with professional expertise to establish connections in the local community and play a pivotal role in animal welfare.

You will have fun meeting new people, helping to recruit new volunteers and organising, and attending local fundraising events. Be a part of the drive to improve animal welfare throughout the Chiltern.

The Branch Manager will manage the business activities associated with the Branch, per the Society’s rules and on behalf of the Branch Trustees. The Branch Manager will work alongside the Animal Care Coordinator in maintaining RSPCA Welfare standards and recruiting fosterers.

General Management

• Undertake all admin duties as defined by the Trustees.
• Responsible for the recruitment of animal fosterers and volunteers, alongside the Animal Care Coordinator.
• Create and implement an animal welfare awareness programme for children under 10.
• Attend Branch Trustee meetings and present relevant information (1 evening a month).
• Maintain all electronic platforms and social media.
• Ensure staff and volunteers are aware of and adhere to the Branch and National Society policies, procedures and rules.
• To facilitate the employment, deployment, appraisal, training and discipline of staff.
• Ensure that training needs are identified and brought to the Branch Trustees’ attention.
• Ensure that Branch staff have current job descriptions and are aware of their responsibilities.
• To establish local volunteer groups to support with their own fundraising and events, offering them advice and support.
• To have overall responsibility of the Branch charity shop.
• As required, organise and run key fundraising and/or Public Relations events in the Branch Calendar.
• Attend key sub-committee meetings as appropriate or nominate a representative.
• Discover and maintain various grants and responsible for creating and running fundraising events.

Communication

• Responsible for effective and appropriate communication with all Branch employees and volunteers on matters concerning the Branch and Society.
• To ensure effective and appropriate communication between Branch, the Region and National Headquarters.

• Responsible for ‘Public Relations’ of the Branch, using a range of media to promote a positive image of the Branch.

• Responsible for the coordination of guest speakers and visits to schools and local community groups on behalf of the Branch Trustees.

• Responsible for coordinating visits to the Branch and Animal Centre.

 Health and Safety

• Responsible for all safety-related issues, including the ‘Health and Safety at Work’ Act, COSHH regulations, fire prevention, first aid at work and Trading Standards legislation and that the Branch is fully compliant.

• Ensure that all staff are aware of and comply with Health and Safety requirements.

Note:

It is anticipated that changes may need to be made to this job description, which will be regularly reviewed. Any changes will be discussed with the post holder. The job content of this appointment may include other tasks associated with the general purview of this job description at the request of the Branch Trustees.

Requirements

• Fundraising or relevant experience
• Willing to travel
• Must be able to drive and access a vehicle
• Computer literacy (Word, PowerPoint, Poster creation)

Statutory and Trusts Bid Manager

Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 per week over 4 days
Starting salary: £46,940

Who we are

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.

Who you are

We’re looking for an experienced Bid Manager to help us improve the lives of young Londoners by growing our grant and contract-funded service portfolio.

You will understand the funding environment for youth charities from government commissioning and Trust funding opportunities, and will be ambitious to manage and drive growth across Safer London’s high quality and innovative service offer.

You will be someone with social justice at the core of your personal values, someone who places equity and inclusion at the centre of everything you do. We are also looking for someone with an understanding of and curiosity to learn about the varied experiences and challenges of young Londoners’ lives.

If you are committed and resilient and believe you have what it takes to help us improve the lives of young Londoners and their families, please apply.

What the role involves

- Work effectively with Safer London’s practice teams to identify opportunities and prepare successful funding bids in a competitive environment.
- Develop and maintain a pipeline of prospective funders and scan the external environment to identify new funding opportunities that are aligned to Safer London’s aims and strategic priorities.
- Develop and write inspirational, accurate, and compelling funding bids with the view of achieving sustainable long-term support for Safer London’s work.
- Build and maintain relationships with current and prospective funders, including through maximising any relationships held by senior colleagues and trustees.
- Maintain and develop internal income generation systems and processes, including donor records, financial information, funder reports, and internal monitoring to ensure effective stewardship and internal visibility of progress against plans.

Additional Information

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.

We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.

What we offer

Safer London continually reviews its pay and we currently offer the following benefits package to all our employees:

- Agile working. This means you will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- A contributory Pension Scheme.
- Interest-free Season Ticket Loans.
- A Cycle to Work Scheme.
- A Mental Health Helpline.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
- An initial Annual Leave allowance of 28 days holiday, rising to 30 days after 3 years and 33 days after 5 years, plus bank holidays and other statutory holidays; part time employees receive a pro-rata entitlement.

Sound good? Here’s how to apply

To apply please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.

As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.

Should you need any adjustments to the recruitment process or if you experience any technical issues when trying to access and/or complete the application through the online portal, please contact us via the “Contact Us” section of our website or email us.

Please note that we don’t accept CVs.

Safer London is not a sponsoring organisation for foreign nationals and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.

The Mark Evison Foundation is a charity working in London state schools promoting the personal development of young people through challenge. We invite and mentor non-academic proposals for challenge from 17 year olds. It is exciting work, bringing out the best in young people.

The Role

This is a fantastic opportunity to join this fast-growing charity at an exciting time and make a significant impact as our first Development Director. You will be responsible for our fundraising strategy and setting up and professionalising our fundraising function. You will have the backing of a committed group of Trustees and volunteers who are eager to help and support your work. You will also be responsible for fundraising for the MEF across several areas, and for developing funding initiatives for our future.

We are looking for someone with a great track record of success in fundraising, who can thrive in a small ambitious team. We will expect you to represent our interests in a range of public and private contexts; to be a confident and pro-active verbal and written communicator; and a skilled networker with a strong track record of relationship building.

Responsibilities and Duties 

• To establish a fundraising strategy and ensure fundraising compliance.
• To generate income from individual donors at the low, mid and major gift level. To support the Executive Trustee steward existing, and cultivate new, major donors.
• To research and develop a trust and foundation pipeline and prepare and submit grant applications and draft progress reports
• To grow our income and diversify our donor pool through targeted campaigns
• To grow our network – including influencers and organisations that can help to raise our profile
• To ensure appropriate stewardship processes are in place so that donors at all levels feel well thanked and informed of their impact.
• To grow our presence amongst small to medium businesses, London schools and local residents
• To build partnerships with businesses to extend our profile and find new funding opportunities
• To effectively engage schools and businesses to support the Foundation, to raise awareness and help raise funds
• To liaise with the team on a regular basis to explore better community engagement, local connections, and fundraising opportunities
• To report regularly to the Board on income, prospects, and strategic objectives in alignment with our objectives
• To help foster a positive culture of fundraising across the organisation
• To promote the MEF widely, through the written word and social media
• To research and plan fundraising events, with other MEF staff and the charity’s trustees 

For more information please visit our website or see the attached Job Description below .

Please note applications will be reviewed on a rolling basis so the post may be filled before the published closing date below .

Thanks to the support of the City Bridge Foundation we are seeking a passionate and experienced Community Growing Programme Lead with a track record of coordinating engaging, educational and accessible food growing and environmental workshops and learning opportunities for the local community.

This is a new, varied, and exciting role with the opportunity to maintain and develop a beautiful, versatile garden alongside a small and supportive team.

If you think this is the role for you please download our application pack and follow the instructions closely to apply. 

Benefits include Contributory pension, Group Life Insurance and Long Term Sickness Income Protection
Responsible to CEO

Main purposes of the job:
To plan, organise and facilitate volunteering sessions and community courses which may include weekend volunteering sessions, and corporate volunteer workdays.

To involve the diverse local community of Hackney and neighbouring boroughs in activities at St Mary’s Secret Garden with an emphasis on individuals and communities who may otherwise be excluded, particularly disabled and learning-disabled people, and people with mental ill health and long-term health conditions.

To use horticulture and other knowledge relating to growing and caring for plants, nature conservation, garden maintenance and landscaping to engage with people, encourage learning and promote health and wellbeing.

To promote the social, therapeutic and training aspects of horticulture to community groups, and individuals in the London Borough of Hackney and beyond.

To work flexibly and independently within our small team to support each other, to assist with the physical maintenance and general organisation of the St Mary’s Secret Garden ensuring that the garden is cared for, open and accessible to the wider local community.

To proactively develop SMSG as a resource for the local community, creating and facilitating new projects.

vision is to work in partnership with the local community to:

· Meet emergency food needs: through the provision of food parcels to those experiencing food poverty.

· Provide fresh produce: community allotments so that our food parcels can contain varied fresh produce.

· Prevent the recurrence of food poverty: through signposting, education and partnerships we aim to reduce dependence on food banks.

Loveworks are seeking an enthusiastic, motivated, inspiring and confident individual with excellent management and communication skills who is ready to take on the opportunity to lead this highly respected and dynamic charity. Ideally you will have a passion for helping people in food poverty and for engaging and empowering staff and volunteers. You will have strong leadership, people management, organisation and communication skills with the ability to generate strategic and financial growth delivering measurable results.

Main purpose of the role

- Provide leadership in delivering the Loveworks business plan in line with the overall Strategy

- Ensure that our beneficiaries and volunteers are at the heart of the Loveworks strategy and business plan.

- Ensure financial stability and growth of our operations and services to meet local needs

- Manage and develop staff (currently 4) and around 80 volunteers

- Oversee the operational running of the charity and provide holiday support

- Be responsible for Loveworks assets including warehouse, van and two allotment plots

- Increase awareness and impact of Loveworks through maintaining and building new relationships with corporates, funders and other partners

Main areas of responsibility:

· Strategy and business planning:

o Converting the strategy into an annual business plan

o Working with partners and Trustees to realise the benefits and impact of Loveworks in the community

· People management:

o Line management of up to 5 staff

o Build and maintain a vibrant volunteer community ensuring volunteers feel valued, supported and motivated to support Loveworks in a variety of roles.

o Ensure good practice, policies, procedures and appropriate training is in place for staff and volunteers.

· Operational management:

o Oversee the operational running of the charity, as delegated to the charity officers, ensuring the governance is fit for purpose and maintained.

o Manage and ensure maintenance and running of Loveworks assets including the warehouse, van and two allotments

· Budget management:

o Create and manage the overall budget as agreed with Trustee Treasurer

o Monthly and annual reporting

· Governance:

o Work with the Board of Trustees to ensure the charity commission governance requirements are operationally in place and maintained.

o Manage operational risk and health & safety across the charity.

· Stakeholder management:

o Relationship building e.g. agencies, schools, corporate organisations and fundraisers, developing and maintaining links with local community groups, organisations and businesses.

· Marketing and fundraising:

o Oversee the funding bids, grant applications, sponsorship campaigns and fundraising events.

• • Direct marketing content with support from Trustees and external resource when required.

As Loveworks is a small team of part-timers you will be required to perform the roles of other team members including food bank and warehouse support and processing, fundraising and other responsibilities during some periods.

Hours: Full time, permanent - 37.5 hours per week  (Flexible Hours considered)

Responsible to: Insight Manager

Direct reports: None

Location: Truro, Cornwall (Hybrid) or Remote (UK) with occasional travel to HQ, Truro, Cornwall

Role purpose:  

ShelterBox is recruiting for an Insight and Reporting Officer to join our Insight team. The role will work closely with our Insight Manager, guiding and supporting our Fundraising and Communications colleagues to design, track and evaluate activities, embedding insight at each step of the way.

Our Insight team sits within our Fundraising Operations function, and together we ensure we are providing excellent, audience-driven supporter experiences, and making our data and systems work effectively across fundraising and communications activity. Over the last four years, we have seen uninterrupted growth, reaching a record-breaking global income of £26 million in 2023. This has enabled us to provide shelter and support to more people than ever before.  

This post will help to embed an insight-led, supporter-driven and evidence-based approach to communications with both potential and existing supporters. By using insight to deliver exceptional supporter experience, we will drive engagement and lifetime value of supporters. The post holder will support our Fundraising and Communications teams, from selecting and segmenting the right audiences through to reporting and evaluating our results.

It’s an exciting time to join the team, as we embark on an organisation wide Business Systems Transformation Project, that will see us onboard a new CRM in conjunction with new finance, project and HR systems. The Insight and Reporting Officer will play an important role in the next step on our journey and will have the opportunity to help shape.

Who are we looking for?  

We are looking for an enthusiastic individual with experience of statistical analysis, data interpretation, and reporting. We are seeking a strong communicator, who can work across teams and levels, explaining complex information in a clear and understandable way.  

The successful candidate will have a passion for data and insight combined with an understanding of campaign analysis and reporting on key performance indicators (KPIs) such as attrition and LTV. In addition, they should be confident in managing multiple projects simultaneously and working with a broad set of objectives associated with fundraising and communications.

Duties will include but not be limited to:

• Providing end-to-end support with Fundraising and Communications activities, supporting teams in the design, selection, review, and reporting.
• Tracking activity results, looking for insight and ensuring that learnings are fed into future activities.
• Preparing evaluation reports for fundraising activities, drawing on statistical analysis and with particular emphasis on performance of segments and identifying areas for growth and innovation.
• Working closely with our IT reporting team to maintain existing reporting dashboards in PowerBI and design new data visualisations, reporting tools and metrics.
• Supporting the production of regular reports on KPIs for a wide audience, including our trustees.
• Developing an understanding of our supporter universe – who are our supporters, how do they engage with us, why do they support us and how can we provide the best supporter experience for them?
• Supporting the team to develop and implement supporter satisfaction measures and increase opportunities to capture insight from supporter conversations.
• Working closely with teams across Fundraising and Communications to consolidate learnings and insight from campaigns and activities to ensure continual development of programmes and testing strategies.
• Maintaining and expanding our Insight and Evaluation Library, documenting learnings and decisions for future use.
• Support the Insight Manager to champion and embed the use of insight within ShelterBox ensuring that everyone understands how to develop, use, and apply it. 
• Ensure adherence to ShelterBox procedures and policies including those relating to data protection, safeguarding, safety, and security. 
• Any other duties as required which are deemed appropriate to the level and grade of the post.

Our Board and CEO are looking for an inspiring, solutions-focused, and forward-thinking leader. You will bring strong relevant experience in developing, delivering, and growing an all-age person-centred holistic programme. As an accomplished communicator, you will bring a proven track record in building and maintaining strong working relationships with a diverse range of internal and external stakeholders.

About Katherine Low Settlement  

Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.

We run a range of our own community services to support older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.

Role Purpose: Lead strategic direction and operational management of KLS’ Refugee Family Programme, ensuring alignment with organizational goals, responsive service delivery, and community impact maximization.

Key Responsibilities:

• Provide clear leadership and management for KLS’ Refugee Family Programme, integrating previous projects into a cohesive, holistic approach.
• Manage programme budget and financial development, supporting fundraising efforts for sustainability.
• Lead the strategic planning and expansion of the Refugee Family Programme, enhancing community outreach, advocacy, education, mentoring, and club initiatives.
• Conduct ongoing horizon scanning and environmental analysis to identify growth opportunities and evolving community needs.
• Cultivate and sustain effective networks and partnerships to empower program participants.
• Collaborate with the Chief Operating Officer to implement robust processes and systems for continuous improvement and impactful reporting.
• Serve as a public ambassador for KLS, promoting organizational awareness and mission alignment.

Main Duties and Responsibilities:

• Provide strategic and operational leadership to ensure program excellence and alignment with organizational vision.
• Develop and recommend strategic program concepts and specifications, guiding program development through research, planning, monitoring, and evaluation.
• Ensure financial viability and sustainability of program delivery models, emphasizing quality, effectiveness, and efficiency.
• Oversee resource deployment across program teams, ensuring effective budget management and resource utilization.
• Engage actively with stakeholders to inform and shape person-centered service design.
• Build and maintain strong relationships with program beneficiaries, fostering community engagement and trust.
• Ensure program compliance with legislative requirements, good practice guidelines, and organizational policies.
• Promote a proactive culture of continuous improvement in program procedures, systems, and controls.
• Foster collaboration and partnership opportunities with external organizations to enhance program impact.
• Contribute strategically to organizational capacity building, resilience, and sustainability.
• Generate evidence of program impact, utilizing lived experience examples to support external communications and fundraising efforts.
• Collaborate with fundraising lead to develop compelling cases for support for potential funders.
• Represent the organization at external networks, forums, and events as required.
• Exemplify KLS’ values as a senior leader, promoting a positive, collaborative, and inclusive organizational culture.

Administration:

• Recruit, train, manage, and support program team members, conducting regular supervision sessions, appraisals, and training.
• Implement performance management and quality systems to evaluate program effectiveness and efficiency.
• Ensure adherence to KLS’ safeguarding policies and procedures across the program team, acting as Designated Safeguarding Lead.
• Maintain accurate and up-to-date member and project records using Salesforce.
• Manage program budget in collaboration with Senior Leadership and Finance Director, monitoring income, expenditure, and financial reporting to the Board of Trustees.
• Supervise the use of Salesforce database, ensuring data accuracy, integration with KLS’ systems, and compliance with data protection regulations.

Safeguarding:

• Embed safeguarding best practices across the program team, ensuring appropriate management and recording of safeguarding concerns.

Skills and Experience:

• Extensive leadership experience in strategic development of services for refugee communities, emphasizing education access, justice, and community integration.
• Proven ability in service planning and delivery for vulnerable groups, with a focus on children and young people.
• In-depth knowledge of refugee community issues, education rights, and barriers to access.
• Expertise in safeguarding, health & safety, and advocacy support.
• Track record in strategic resource management and stakeholder relationship building.
• Strong analytical, communication, and influencing skills.
• Financial acumen in program costing and budget management.
• Problem-solving and strategic planning capabilities with a creative approach.
• Commitment to diversity, inclusion, and social justice.

Personal Qualities:

• Self-motivated with effective leadership and a proactive attitude.
• Resilient, adaptable, and results-driven.
• Collaborative with high integrity and attention to detail.
• Passionate about social justice and education advocacy.
• Outstanding interpersonal and communication skills.
• Committed to KLS’ values and mission.

We are looking for a visionary, solutions-oriented leader with a knack for creating comprehensive, client-centric programs. If you excel in communication, stakeholder engagement, and driving growth, this role is perfect for you.

Dates

Closing Date for Applications:  21st July 2024

Interview Date: TBC End of July

We're looking for a new Volunteer-Led Services Manager to lead our transport and befriending services as well as helping us to grow our team of volunteers across the whole organisation. 

Key responsibilities are:

• Day to day oversight of our Volunteer Led Services (Community Connections Befriending, and Community Connections Transport and Care Home Befriending)
• Line management of Befriending and Transport teams
• To further develop these projects and ensure user/volunteer involvement

Reports To: Board of Trustees.

Salary: £45,000 - £52,000 FTE.

Hours: 0.8 FTE (negotiable), primarily on-site with occasional home working.

Pension: 5% matched employer contribution.

Enhanced annual leave and sickness benefit policies. 

About Victoria Hall Harrow

The Victoria Hall Harrow charity started in 1888, with the aim of building a high quality venue for the people of Harrow to come together and to build community. Since then our venue Victoria Hall has been rebuilt twice, the most recently it reopened to the public in Summer 2021. We also created a new charity some years back (a CIO), transferring the assets of the old charity over. For this reason our Charity Commission listing below is not representative of our current financial position and our assets. 

For around 140 years Victoria Hall has provided space for rent to local residents and groups. It has been used for every possible purpose - parties, events, activities, conferences and much more. 

More recently the trustee board have embarked on a renewed strategy process, and we are now relaunching the charity as a partnership-first community centre, that identifies local needs and uses our assets to best meet those needs, working with a wide range of partners to serve the local diverse communities. 

In June 2024 we agreed our new Vision and Mission. We are still now working through the overall draft of our strategy, which we will be happy to share with you as soon as it is ready in 1st draft form. 

Our Vision

A connected and inclusive Harrow, where people and communities thrive.

Our Mission

We facilitate connections, providing space and support for activities and services to identify and meet the needs of Harrow’s diverse communities. 

We collaborate with local residents, groups and organisations, using a partnership-first approach.

In order to achieve our new Vision and Mission we now need to recruit our first ever CEO. We thank you for your interest in the role, and we look forward to receiving your application. 

Role Summary

As our first CEO, you will play a pivotal role in shaping the future of Victoria Hall. You will be responsible for leading the organisation through this exciting transition, working closely with the Board of Trustees, staff, partners, and the wider community. This is a unique opportunity to build on our rich history and create a vibrant community hub that makes a real difference in people's lives.

The charity is in a solid financial position, which will enable us with the correct leadership in place to make real progress in our Vision and Mission. Our premises are new and extremely high quality, and very well located. There is a serious lack of high quality community space in Harrow, and we know already that there is significant demand and interest from a whole range of groups who serve the local diverse community. 

You will lead us in identifying what the most important and pressing needs are in our local community, and how best to meet those using our resources. You will create effective and impactful partnerships with local residents, community groups and charities, plus businesses and the statutory sector, to meet the needs identified. 

Key Responsibilities

• Strategic Leadership: Develop and implement Victoria Hall's strategic vision, ensuring alignment with our mission and values, with a strong focus on diversity, equity, and inclusion.

• Operational Management: Oversee the day-to-day operations of the community centre, including financial management, fundraising, marketing, and facilities management.

• Partnership Development: Build strong relationships with a diverse range of local organisations, businesses, and individuals to create a network of support for Victoria Hall's programs and services.

• Community Engagement: Foster a welcoming and inclusive environment at Victoria Hall, ensuring that our programs and services meet the needs of diverse community members.

• Staff Management: Provide leadership and support to the Centre Manager and other future staff, fostering a positive, collaborative, and diverse work environment.

• Governance: Work closely with the Board of Trustees, ensuring that we are effective and develop together. Provide regular reports and updates on Victoria Hall's progress.

Person Specification

Essential

• Excellent communication and interpersonal skills, with the ability to build relationships with a wide range of stakeholders.

• Proven experience in a senior leadership role, ideally within the charity or community sector.

• Experience of managing staff and/or volunteers. 

• Strong strategic thinking and planning skills.

• Ability to oversee our legal obligations, with regards to risk management and mitigation, charity law and more. 

• Good IT skills, able to ensure that our charity uses technology effectively. 

• Financial acumen, with experience in budget creation and management. 

• Experience in successful income generation. 

• A passion for community development and social impact.

• A commitment to diversity, equity, and inclusion.

• The ability to inspire and motivate others.

Desirable

We do not expect any candidate to have all of these desirable attributes. They are simply a list of the many attributes which we think would be of value in the role. 

• Coaching experience and/or qualifications. 

• Experience working in a partnership-based model.

• Knowledge of the Harrow community, local organisations and residents. 

• Experience in marketing and communications, with a focus on reaching diverse audiences.

• Experience leading an organisation through a period of change or transition.

• Fluency in languages spoken in the Harrow community.

• A background in community work or community organising.

• Knowledge of AI and how to utilise in a small charity or business. 

• A clean driving license. 

We want to ensure that we build a team here that reflects our local diverse community. If you believe that you can succeed in this role working with our local community, then we look forward to receiving your application, explaining how you will meet the requirements of the role.

If there are any adjustments that would be helpful for you, and would help you to show us your best, then please do let us know. Our Chair of trustees Gus Alston is happy to speak about this at any point, or you can include with your application.

Interviews

Interviews will be held on Monday 12th August. The interview will consist of a task, and then questions from us, followed by an opportunity for more conversation and questions, including any from you. The whole process will take around two hours on the day. We will provide a £100 shopping voucher to all candidates who attend an interview, as recognition for the time you commit to this process. If you have a preference for timings on Monday 12th August, let us know when you apply. 

Victoria Hall is committed to diversity, equity, and inclusion. We strongly encourage applications from individuals from underrepresented groups.

Location:                London/hybrid based

Salary:                     £44,892 

Hours:                     35hrs per week 

Contract type:       Permanent

What we do:          We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

Teenage Cancer Trust is seeking an experienced leader for our Celebrity & Ambassador programme.

In this pivotal role, you'll:

• Maximise fundraising by engaging ambassadors and celebrities
• Contribute to major projects, including our famous Royal Albert Hall shows, and advance our mission
• Build and strengthen relationships with celebrities, agents, managers, and publicists
• Collaborate with the Corporate and Philanthropy teams to support talent requests, implement high-profile donor strategies, and diversify our celebrity supporter roster

The successful candidate will require experience in high-profile environments, exceptional relationship-building skills, and a solid understanding of philanthropy and strategic donor journeys.

How to apply: You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.

Key dates: Applications by Thursday 4th July, 1st Stage Interviews 11th July online and 2nd Stage Interviews Tuesday 16th July potentially in person.

Compliance statements:

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. We want you to be yourself here and thrive doing so. In line with our Equity, Diversity & Inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, people living with disabilities and people of faith.

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service). 

We want you to have every opportunity to demonstrate your skills, ability and potential. If there is any assistance or adjustments, we can make to support you to make your application, please contact the HR Team.

Job Title: Citadel Manager (London)

Hours: 35 per week (full time)

Location: Home working with regular travel across London including to the Vauxhall office.

Contract: Fixed term (until 31st January 2026)

Salary: £41,265 per annum

About us

Housing Justice is a charity that acts on homelessness and housing need across England and Wales. We work to prevent people from experiencing homelessness, help people out of homelessness or destitution, and enable the building of affordable homes. We also take a leading role as the voice of the faith and voluntary sector, supported by the Welsh and UK Governments. At Housing Justice, we value differences: we are a diverse organisation, and we work with people of all faiths and none. We seek to influence and bring about change for the benefit of those we serve through partnership, lobbying and networking. Our initiatives include Faith in Affordable Housing, Hosting people seeking sanctuary, Support for people from Ukraine, The Winter Night Shelter Network and Citadel.

About you

We seek an outgoing, confident leader who is well versed in public speaking and influencing people. Excellent organisational and relationship building skills are essential, along with experience of leadership and managing a team. We are looking for someone who is passionate about the role of community in ending homelessness.

About the role

We seek an inclusive, self-motivated leader to manage the Citadel project across South East London (Southwark, Lambeth, Greenwich, Lewisham, Bexley and Bromley). Responsibilities include overseeing the overall running of Citadel in London, regular monitoring, reporting, budgeting, and supporting four Citadel Co-ordinators in overcoming any local barriers and developing strong local partnerships.

About Citadel

Citadel is a volunteer-led project preventing homelessness by helping people find or sustain their tenancies and establish a home. Volunteers, once recruited, trained and DBS checked are matched with those referred for support. Co-ordinators and volunteers work closely with those referred to establish what matters to them and how best they can support them.

Benefits:

• 29 days annual leave (3 fixed over Christmas), plus an additional day per year of service over 3 years (up to 5 additional days)
• Openness to flexible ways of working
• Employee Assistance Programme
• Home office set-up
• Cycle to Work Scheme

To work with the people of SW London to ensure that our membership reflects the wider community that we are part of. To work with the community of members, staff, and volunteers at Sound Minds to ensure that our members lead the organisation and that Sound Minds is a safe place of creativity.

The successful candidate will be proactive with a can do attitude and combine these different elements to make a real difference and help grow the organisation.

Due to the nature of the work with our members the role needs to be carried out in person and is not suitable for remote working.

We particularly encourage people with lived experience of mental ill health to apply.

Salary: £25,618 per annum pro rata (salary will be 0.6 x £25,618) & 3% contribution to pension

Hours: 21 hours per week, including the core days of Tuesday and Thursday

This fixed term contract ends on 31st March 2027 and is renewable depending on funding.

Key responsibilities:

• Network across the borough of Wandsworth and South West London by visiting organisations and speaking to people with lived experience of mental distress and / or using mental health services and mental health professionals.

• To have a particular focus on reaching people we are keen to see continuing to use Sound Minds including young people, people from BAME communities, and LGBTQ+ people.

• To form ongoing working relationships with people who refer members to Sound Minds such as care coordinators, social prescribers, community mental health teams, local psychiatric hospitals, and housing support workers. 

• To lead the referral team at Sound Minds to ensure the referral pipeline operates smoothly and fits the needs of prospective members.

• To lead on the pastoral care of our individual members. Working with people to help resolve any ongoing problems around areas such as housing, finance, benefits, access to mental health services, having sufficient food to eat and referring and signposting them on to other services.

• Referring members on to other services and ensuring that the offers of Sound Minds are joined up.

• Leading group sessions to help individuals with their wellbeing and recovery journeys.

Salary:  £30k - £35k FTE depending on experience

Contract: Permanent

Hours:                                Full-time in term time (part-time considered). Reduced hours in school                                          holidays (exact hours are negotiable)

Location/Travel:                Hybrid. Predominately home based with up to 8 days travel per month.                                    This will include one office day per week in the Bristol area.  Additional travel to member schools will be UK-wide and may include occasional overnight stays.          

IDPE operates a home-working business model and does not use a permanent office.  The team meets regularly across the Bristol area.

IDPE is a membership organisation, supporting fundraising and engagement professionals in schools.  We pride ourselves on having a thriving and engaged community and, as membership manager, you will play a pivotal role in supporting and expanding our community.  This is a relationship management role which requires an engaging, enthusiastic and passionate communicator able to build relationships at all levels, listen to the needs of members and work across the business to ensure these needs are being met.

Key Responsibilities:

Member engagement

• Together with the membership administrator, you will be a primary point of contact for members across the UK and internationally
• Member satisfaction is our highest priority, and you will be speaking to members daily, monitoring forum discussions, identifying key discussion themes at meetings and working with internal staff to ensure IDPE continues to meet the needs of its members  
• You’ll get to know members personally and will be able to understand their challenges and areas of interest, signposting them to relevant services and resources.  You will also identify potential gaps in our services and will work across the business to ensure we meet the needs of all members
• An analytical approach to member engagement is required as you will be responsible for the analysis and interpretation of engagement data, using this to develop an engagement strategy and encourage member participation

Member acquisition

• You will work with the CEO on developing and managing the member acquisition strategy and pipeline, researching prospective members, and managing the relationship through to membership
• You may be asked to represent IDPE at external events or conferences, identifying and connecting with prospective members
• You will work with marketing to communicate member benefits to prospective schools
• Together with the membership administrator you will manage the new member onboarding process, conducting welcome calls and initiating regular follow-ups to ensure new members are engaged and knowledgeable about our services

IDPE’s member acquisition strategy is based on relationships.  We do not cold call or hard sell but build on introductions and approaches from schools interested in joining.

Volunteer stewardship

• You will be responsible for building and managing a nationwide network of volunteers, encouraging their involvement in the member engagement and acquisition process
• IDPE hosts 12 regional meetings and specialist forums, across the UK each term.  You will be responsible for ensuring these happen, working with volunteers to create relevant and engaging agendas and chairing meetings when required
• You will manage the volunteer recruitment, onboarding and engagement process

Membership strategy

• Membership strategy is led by the CEO but, as membership engagement manager, you will be instrumental in influencing this and will lead its delivery. You will also support the CEO in a wide range of membership activities and projects
• You will be an ambassador for IDPE, representing the charity at internal and external events, chairing webinars and over time will become a subject matter expert on IDPE’s membership
• Your analytical approach will enable you to report on trends, behaviours and challenges, providing data to support your narrative.  You will also work closely with the Finance Director to set and monitor membership targets
• You will be responsible for writing membership communications and for ensuring the membership content on the website remains current
• You will be responsible for leading key membership projects

These tasks are not intended to be exhaustive, but they highlight the major tasks that the post-holder may be reasonably expected to undertake.

Are you IDPE’s next membership engagement manager?

This role would suit someone who loves talking to people and building relationships. IDPE's strength lies in the relationships it has with members and the successful candidate will be a natural people person who loves listening to member stories and facilitating the sharing of expertise and knowledge across the IDPE community. It would suit an individual from a sales/account management, alumni relations, fundraising or member services background.

Essential skills

• Experience in membership, relationship management, fundraising, alumni relations or customer service management with a proven track record of leading the delivery of a high-quality service
• Naturally inquisitive with a keeness to listen to members and find out more about their challenges. You will be someone who loves people and is able to listen, question and empathise with individuals at all levels 
• Strong administrative skills, able to set up and manage supporting processes
• Professional at all times, even when under pressure  
• Able to present information succinctly in oral and written form
• IT literate with experience of MS Office and using a database/CRM to record, review and extract data
• Excellent copywriting and proofreading skills
• Working within a small team will require a flexible approach to duties and a willingness to support others with a variety of tasks

Please note: all IDPE staff are expected to attend the IDPE Annual Conference.  This will involve a three day/two night stay each May/June.  The next conference will be on 11-13 May 2025 at Celtic Manor Resort in Newport.