Communications Support Officer Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To work alongside the Donor Development & Legacies Lead (DDLL) to help develop MSF’s donor development strategy to increase the lifetime value (LTV) of MSF UK supporters, by enhancing their knowledge and understanding of humanitarian action and their awareness of the importance of their own support to MSF. The DD&LL is accountable for the delivery of the full DD&L strategy and has personal responsibility for implementing the mid-value and legacies work programs.
The SDM is responsible for delivering MSF’s supporter development program, overseeing all communications to warm donors (under £10k), focusing on building relationships with individual supporters and developing other warm audiences to increase their financial contribution and loyalty.
Supervise and motivate the Stewardship Officer to implement and improve MSF’s stewardship program, increasing donor engagement and loyalty from those giving under £10k across multiple channels.
DEPARTMENT: Fundraising
HOURS: Full time, 37. 5 hours per week (Mon – Fri)
LENGTH OF CONTRACT: FTC, 13 months (Maternity cover)
LOCATION: London - Hybrid
SALARY: Salary £45,643.41 per annum
PCS is moving towards the establishment of an organising culture across the union. Our approach going forward is about building union power. We are building our teams of Industrial Officers to work in and develop expertise in all aspects of the role including bargaining, organising, campaigning, equality and learning.
Salary and Location
- Band 4, Regional Spine points 30-26
- Starting Salary £45,570 p.a. rising to £51,459 p.a. in annual increments
- PCS Cardiff
Successful candidates for the Industrial Officer will be able to demonstrate:
- Encouraging participation and recruitment of new members, particularly of under-represented groups
- Industrial relations, negotiations, advocacy and representation
- Understanding of the political processes in the UK and the role and work of trade unions
- Basic knowledge of employment rights, equality legislation discrimination law and working practices
- Methods and techniques for bargaining, campaigning and organising in a digital age
The main duties of the Industrial Officer role include:
- Identifying and maximising the potential for union growth
- Influencing success by developing and promoting the union’s bargaining, campaigning, equality and organising agenda
- Encouraging membership participation and support in allocated areas of responsibility
The ability to organise own work, identify and set priorities as well as communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences are all essential requirements for a successful Industrial Officer.
Closing date: at 12 midday on Wednesday 20 November 2024
Interviews will be held by Zoom: Monday 2 December 2024
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
CVs will not be accepted. Please see the job description/person specification and follow the application process.
PCS is working towards equal opportunities and is positive about disabled people.
All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
The Supporter Journey Team is responsible for delivering world-class behavioural journeys for our charity partners.
You will ensure that we are continuously providing the best supporter journeys in the sector by designing, building, delivering and optimising omni-channel behavioural journeys at scale, in turn delivering value to our clients.
Working across both Social Mind and Social Sync, you will join an existing team reporting into our Campaign Manager and you will ensure all our charity partners and their supporters receive personal, bespoke communications to maximise fundraising for our charity partners.
Key Responsibilities
- Design and Development:
- Develop comprehensive, integrated journeys for supporters across multiple channels.
- Ensure these journeys are behavioural and provide a great stewardship experience for supporters.
- Performance Analysis:
- Monitor and evaluate the effectiveness of supporter journeys.
- Analyse key metrics to assess the contribution of these journeys to overall goals, for example, email open and click through rates.
- Optimisation and Supporter Experience:
- Identify areas for improvement within existing journeys.
- Propose and implement enhancements based on testing and learning outcomes.
- React to key performance indicators (KPIs) to pinpoint opportunities for journey improvements to help drive campaign performance and income.
- Make data-driven decisions to refine and improve the journeys.
- Commit to delivering a high-quality experience for all supporters.
- Address and resolve any issues impacting supporter satisfaction promptly.
Skills and Knowledge
- Experience of designing, creating and delivering outstanding supporter experiences that increase engagement, fundraising rates and average value.
- Ability to understand our charity partners objectives and translating that into exceptional supporter experiences at scale.
- Ability to analyse data and make recommendations that improve fundraising and the supporter experience.
- Meticulous attention to detail.
- Experience of writing stewardship copy and ability to adopt different charity’s tone of voice.
- Experience of using communication software.
- Be comfortable operating in a fast paced start up environment, working efficiently at pace with available resources.
- Basic understanding of Charity Law, Data Protection Law, The Fundraising Code of Practice, and other relevant marketing and fundraising standards across the UK
Equal Opportunities Statement
We are an equal opportunity employer and believe in the power of a diverse, inclusive team.
We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion / belief, sexual orientation or age.
Please let us know if you require anything which would enable your success throughout our interview process.
We cannot offer visa sponsorship and you must be able to work in the UK.
The client requests no contact from agencies or media sales.
Role: Associate Director of Communications
Location: Remote
Work pattern: 35 hours per week
Salary: Up to £71,460 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Associate Director of Communications:
- take accountability and leadership for Cats Protection’s integrated communications, providing strategic leadership of the function
- take a strategic approach to integrating different approaches to communications to a deliver a proactive strategy which delivers against agreed organisational priorities
- lead, manage, and motivate the Communications team in line with Cats Protection’s people policies
- responsible for the successful delivery of Public Relations campaigns ensuring objectives are met and work is achieved within budget
- build a culture of positive engagement across functions and promote and role model the values and behaviours of the charity
- maximise the value for money achieved by the charity’s expenditure, with responsibility and accountability for the planning and management of the Communications budget
- work in collaboration with members of the Senior Management team, to fulfil all duties and responsibilities set out in the terms of reference
About the Communications Department
The newly formed Communications department consists of three functions;
- Digital – respnsible for the digital footprint of the organisation across social media and website, creating content and supporting engagement across branches and teams
- Internal communications – delivering creative and effective communications strategies to ensure effective engagement of employees and volunteers
- Media – responsible for developing and delivering innovative strategies to enhance and protect Cats Protection’s reputation in the media, through national stories and supporting local branches and centres
Together, these functions are responsible for the external voice and visibility of Cats Protection, delivering integrated, impactful messages and campaigns in support of organisational priorities.
What we’re looking for in our Associate Director of Communications:
- experience developing and integrating new teams
- excellent understanding of communications metrics
- experience of working with media outlets and/or social media channels
- significant experience of overseeing the work of a communications team
- experience of working and developing an internal communication function
- a thorough understanding of strategy, planning, risk management and dependency planning
- the ability to make sound and logical decisions
- ability to build strong, trusted relationships and influence where needed
- strong planning and organisational skills
- excellent management skills, including change management
- knowledge of UK communications outlets
- experience with databases & monitoring systems
- an understanding of working with a network of volunteers to deliver impact
What we can offer you:
- range of health benefits
- 25 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested?
Application closing date: 06 November 2024
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
Making a better life for cats, because life is better with cats
The Alan Turing Institute
Named in honour of Alan Turing, the Institute is a place for inspiring, exciting work and we need passionate, sharp, and innovative people who want to use their skills to contribute to our mission to make great leaps in data science and AI research to change the world for the better.
Please find more information about us here
BACKGROUND
The External Communications Officer forms part of the Communications and Engagement Directorate, reporting into the Senior External Communications Manager. Given the growth of the Institute, the external communications officer would join a busy team in a vibrant and energetic communications and marketing department. The postholder manages a wide portfolio of projects, announcements and collaborations, working with stakeholders and partner organisation at the local, national and international level. The External Communications Officer will provide proactive comms planning and project management, media support, advice and expertise on matters relating to the Institute’s external communications.
CANDIDATE PROFILE
We’re seeking a candidate with strong written & oral communication skills and demonstrable experience of collaborating with peers & technical experts to create engaging, insight driven communication plans. You should have strong knowledge of current communication industry trends and experience in working with the media in a press office or communications environment. The ideal candidate will be comfortable with liaising and influencing a diverse range of stakeholders and be able to work flexibly whilst managing a varied workload to tight deadlines.
DUTIES AND AREAS OF RESPONSIBILITY
External communications
- Support priority Turing projects (such as our grand challenges) by being a key contact point for research teams, providing trusted advice and working with your colleagues in the wider comms and engagement directorate to create and deliver related communications plans
- Create content for the organisation’s social media and website
- Sourcing, writing or editing accurate and creative content such as newsletter articles, blogs, case studies, researcher spotlights or briefing documents
- Deputise for the Senior External Communications Manager where required
Media relations
- Monitor media coverage and prepare regular evaluation reports
- Coordinate media activities, arranging spokespeople for interviews, attending press conferences and preparing necessary briefings
- Advise senior staff members on written responses to the media, proofreading and rewriting statements as needed
- Ensure timely response to media enquiries, manage shared inbox and occasionally be on--call when required
- Develop and maintain relationships with key journalists and external partners
- Identify potential opportunities for media outreach, work with Institute partners and outside organisations to co-ordinate, write and disseminate press materials.
- Manage announcements, liaising with colleagues across the Directorate to co-ordinate website and internal communications messages
Person Specification
- Experience of working with the media in a press office or communications environment, and or journalistic experience
- At least one years’ coordinator level experience in a fast-paced communications, media or press office environment
- Experience of planning communication activities such as announcements, projects or campaigns
- Ability to work with complex information, make it accessible/strong writing skills and ability to work with experts
- Experience of Microsoft applications
- Interest and/or knowledge of media outreach
- Experience of fielding, handling media enquiries
Please see our portal for a full breakdown of the Job Description.
Can you help young athletes beat their personal best?
Then come and join a small team of doers, who have banned red tape, silos, politics and “computer says no” scenarios to work for a really uplifting cause. At SportsAid we exist to encourage, enable and empower the next generation of athletes to achieve their ambitions in sport and life. For decades, we have been side by side with Britain’s greatest emerging sporting talent, from Mo Farah to Jessica Ennis-Hill to Ade Adepitan, Paula Radcliffe and so many others to give them vital support before they became Olympian and Paralympian stars.
We are looking to appoint a Digital Communications & Content Manager develop and deliver creative communication plans to interest, engage and inspire Sports Aid's audiences, galvanising support for the charity’s work by engaging in digital communications channels and platforms.
Does this sound like you?
· Proven experience in digital content creation, social media management and communications.
· Strong writing, editing and storytelling skills, with an ability to tailor content for different audiences and platforms.
· Proficiency in using social media platforms, content management systems and email marketing tools.
· Knowledge of SEO best practices and experience with web analytics tools (eg Google Analytics).
· Ability to work independently and as part of a team, managing multiple projects and deadlines.
· Experience in a charity, nonprofit, or sports organisation
The salary is £36,000-40,000,000 p.a. and opportunities for flexible working are available.
SportsAid recognises that certain sections of the community have been affected by structural inequities and may be denied the opportunity to participate equally and fully in sport at all levels. SportsAid as an organisation believes our role is to remove the barriers that our most under-served, at risk and minoritised groups of young people experience when trying to access sport and physical activities.
Please apply by 22nd November with your CV and one page outlining what you believe would be the best opportunities in this role and the greatest challenges.
On receipt of your application you will be sent a confidential equal opportunities form which all applicants will be asked to complete.
The client requests no contact from agencies or media sales.
Regional Communications Manager
We are looking for an experienced, hands-on communications all-rounder with a breadth of skills to help deliver the strategic communications objectives for a national youth charity.
The charity is poised at an exciting phase of growth, with seven large scale youth centres (called Youth Zones) set to open over the next three years, a new three year organisational strategy, and an ambitious strategic communications strategy to support this in place.
As an equal opportunities’ employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
Position: Regional Communications Manager
Location: Hybrid working: two days a week in the Bolton office combined with home-working and travel across our Youth Zones in development (Barnsley, Crewe, Grimsby, Preston) plus occasional other travel as required.
Salary: £34,000 - £37,000 per annum
Contract: Fixed-term contract (possibility of becoming permanent) for 12 months
Hours: Flexible working and will consider 4 days a week (37.5 hours full time).
Benefits: Agile working with flexibility in working hours; 25 days annual leave plus bank holidays (rising to a maximum of 30 days); birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts.
Closing Date: 12noon, Friday 8 November
Interview and Assessment (in-person): Wednesday 20 November at Hideout Youth Zone
About the Role
This is a key role within the communications team that will see you create understanding and awareness between the organisation and the key local and regional audiences that matter, as the charity embarks on its biggest ever period of growth.
This role will involve managing a small portfolio of local end-to-end integrated communications and PR programmes at various stages, to launch new Youth Zones in Barnsley, Crewe, Grimsby and Preston. You will work closely with each Youth Zone’s Relationship Managers and Fundraisers, as well as its CEO, and Trustee Board, and Young People's Development Group, acting as their trusted communications advisor.
In addition, you will oversee and lead a fundraising focussed communications and marketing campaign to boost reach to new funders (who we call Founder Patrons) in the areas where there are new Youth Zones.
The breadth of this role means no two days are the same, which is why we are seeking somebody organised, dynamic and self-motivated with exceptional project management and stakeholder management skills.
About You
We will be looking for someone that can demonstrate a broad range of communications skills from working with local media to place newsworthy, positive stories around the Youth Zones development, to supporting the development of new Youth Zones websites.
If you are as confident pitching a story to media as you are managing a branding project or overseeing an event, then this could be the role for you.
There will also be opportunities to contribute to the national communications plan, working closely with the Director of Communications and Brand on several high-profile projects, including overseeing and launching the new Youth Advocates programme, working with young people across the Network.
To apply, please submit a CV and cover letter (of not more than one page), explaining clearly why you are interested in the role, and answering ALL points as outlined on the role profile.
About the Organisation
A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to Youth Zones nationwide through a national network of independent youth charities.
The charity recognises that the workforce is under-represented in certain areas and are committed to addressing this. Therefore, they actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.
The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires a basic DBS check.
Other roles you may have experience of could include Communications, Marketing, Marketing and Communications, Communications Manager, Marketing Manager, Marketing and Communications Manager, Brand, Media.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Civitas Recruitment are delighted to be working with a fantastic charity that works in lower- and middle-income countries to implement waste management and recycling programmes that reduce climate emissions, creating livelihood opportunities for vulnerable communities. An exciting opportunity exists for a Communications Officer to join the team. As Communications Officer, you will support increased revenue and showcase the impact of the charity’s programmes and their stories of partnership with funders and structures in the countries where the charity work. This is a part-time (3 days per week), permanent role, home based within the UK with some potential international travel. £19,200 per annum for 3 days work per week.
Who are we looking for?
Ideal candidates will have a minimum of 4 years’ experience in a communications role (or related field) along with excellent written skills. You will be working to develop press releases and build relations with relevant contacts and journalists and as such we require excellent communication and networking skills. You will have a strong track record of delivering engaging social media content across different channels and audiences to support organisational priorities. Experience of using creative software such as Illustrator, Premiere, Canva and Photoshop will be an advantage as well as possessing basic video editing skills. Knowledge of and experience of working with international non-profits or a comparable organisation or knowledge of issues linked to the charity’s work in either the waste management, environmental and climate change would be highly desirable however it is not essential for the role.
If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Use your insight and creativity to raise the profile of the multi professional membership organisation for intensive care.
You'll manage campaigns to raise the profile of the Society and promote our educational and accreditation activities and events (including our annual 3-day State of the Art congress).
You'll use your knowledge and interest in data to make sure that we gain insight and learn from our website, email marketing, CRM database, and streaming analytics to help inform decision-making and strategy, and make sure our activity is as effective as possible.
If you want to know more download the job description and person specification and come and play a vital role to make sure we're meeting the needs of our beneficiaries and delivering impact for this high-profile national organisation.
Send your CV and a supporting statement of no more than 300 words explaining how you meet the essential and desirable criteria for the role.
The client requests no contact from agencies or media sales.
Location: Woods Mill
Salary: £34,051.50
Hours: 35
Department: Communications
Job Type: Full time
Contract Type: Permanent
Our client is a conservation charity for everyone who cares about nature in Sussex. They focus on protecting the wonderfully rich natural life that is found across our towns, countryside and coast. By working alongside local people they create opportunities for us all to connect with nature and for nature to thrive in even the most unlikely places.
They are now in a critical decade for change to protect and restore nature with the help of more people taking action for wildlife. Now is the time for an ambitious action plan to match the scale and urgency of the challenges we are facing. Their new Strategic Plan – Their Wild Sussex – was launched in April and sets out their vision and commitment to turning the tide for wildlife so that by 2030, nature in Sussex will be in recovery.
To deliver their new strategic aims, they have recently completed a comprehensive restructure of the charity to align to their goals. This restructure has generated a suite of new roles and opportunities which will enable them to achieve their ambitions of restoring and protecting at least 30% of Sussex land and sea for nature, inspiring one in four people in Sussex to take meaningful action for wildlife, building a stronger more inclusive and diverse organisation and becoming a net zero and climate resilient organisation.
In order to encourage diversity and inclusivity within the environment sector, they particularly welcome applications from people who have an ethnically or geographically diverse background, who are non-graduates and/or are living in economically deprived areas.
Would you love to use your digital communications expertise to connect people with the amazing wildlife and wild places in Sussex?
Do you have experience across a breadth of digital channels and a desire to use these skills to reach diverse audiences and inspire them to take action for nature?
Our client is currently recruiting for a Digital Communications Lead, an exciting opportunity for an experienced communications professional to lead their website and digital channel development. This role would help deliver the Trust's new strategy to support their vision of a Sussex rich in wildlife, valued and protected by everyone.
Responsibilities
- Develop, oversee and manage the Trust's website, with responsibility for content, design and user experience optimisation.
- Develop and oversee external e-newsletters, to include management of audience lists and staff training.
- Develop and oversee the Trust’s online community via social media channels to broaden awareness of the Trust’s work with existing and new, diverse audiences
- Implement and utilise monitoring to further engagement and protect the Trust’s reputation.
- Develop and oversee the digital support and content across the Trust’s projects in collaboration with the appropriate department or project manager.
- Measure website performance through an in-depth understanding of analytics and campaign tracking. Make evidence-based recommendations to continuously improve website performance & user experience
- Work effectively to assist Trust staff to understand online issues, solutions and techniques.
- Develop and oversee the relationships with external website contractors.
- Create graphic resources and digital assets.
- Support the Fundraising and Communications team and colleagues as required.
- Ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity
- Comply with the requirements of Data Protection and GDPR
- Have a flexible approach to working hours, working unsociable hours, evenings and weekends (and emergency cover), as part of an agreed rota may be required on occasion
- Responsible for the Health, Safety and Welfare of self and others and to comply at all times with the requirements of Health and Safety Regulations
- Comply with the Trust’s Policies and Procedures
- Support and promote the Trust’s organisational values.
The above list should not be regarded as exhaustive, from time to time staff may be required to carry out other such duties as determined by the Trust.
To enable them to deliver effective action for wildlife in Sussex by leading the development and delivery of the Trust’s digital strategy and engagement activities across their website and digital channels Engage and broaden the Trust’s online community and safeguard The Trust’s reputation.
Job Purpose
To enable them to deliver effective action for wildlife in Sussex by leading the development and delivery of the Trust’s digital strategy and engagement activities across our website and digital channels.
Engage and broaden the Trust’s online community and safeguard The Trust’s reputation.
This job description is a reflection of the current position and may change.
Benefits:
- 25 days Holiday plus Bank Holidays
- Flexible Working
- Life Assurance
- Generous Pension
- Learning & Development
- Company Socials
REF-217284
Are you a storyteller with a keen eye for detail?
We are looking for a creative written communicator with an excellent eye for detail to tell the story of The Listening Place, our volunteers and our visitors.
The Listening Place offers free, confidential, face-to-face support for people feeling suicidal, provided by highly trained volunteers using active listening skills. Over eight years, the charity has grown rapidly, with now over 800 volunteers delivering up to 150 appointments daily across three sites. TLP receives 750 new referrals every month and will provide support to 8000 people struggling with suicidal feelings this year. This growth, achieved without waiting lists, highlights how TLP balances ambition with a commitment to high-quality, person-centered support. With plans to expand to East London and strong donor and media interest, it’s an exciting time to join this effective, community-led service.
This is a pivotal role where you will be responsible for giving TLP a voice across external and internal communications. Through dependable, precise and creative communications, you will help TLP meet its three key communication objectives:
- To inspire and retain volunteers and supporters.
- To influence public and stakeholder opinion on how to deliver effective suicide prevention services.
- To help recruit new volunteers.
All your copy should be clear, concise and help deliver against one of these key objectives.
We are seeking an individual with an excellent eye for detail who is a self-starter, able to seek out stories and respond to opportunities as and when they arise. This means over the course of a day you could be covering an event, interviewing a volunteer, setting up targeted paid adverts or responding to messages from supporters.
Your success will be judged on your ability to deliver all communications with a meticulous attention for detail and a clear understanding of TLP’s voice.
Core Responsibilities:
The Communications Coordinator will:
Working under the direction of the Head of Fundraising and Communications, the Communications Coordinator will be responsible for the development, delivery, analysis and growth of TLP’s communications through effective copy for internal and external stakeholders. This includes:
- Leading on day-to-day account management and content creation for organic and paid activity on TLP social media channels.
- Planning and executing activities for national campaigns including World Suicide Prevention Day and Mental Health Week.
- Working with and supporting teams from across the organisation to execute engaging internal and external communications and digital campaigns including monthly volunteer and supporter newsletters.
- To act as a point of contact for teams for communications related queries, maintaining a good understanding of approaches, channels and technologies in order to do this.
- Recognise, mitigate and appropriately escalate communications related incidents and risks including reputation management, information governance and sensitivity issues.
- Regularly reviewing website content, looking for ways to constantly improve user experience.
- Compiling regular monthly statistics and analytical reports, evaluating our online performance against agreed metrics.
- Ensure all records are held in compliance with GDPR and the Institute of Fundraising policies.
We are committed to welcoming everyone from all backgrounds and communities, and creating inclusive teams.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during our selection process or your ability to work with us, we'll be happy to make reasonable adjustments to enable you to perform at your best.
Attributes and Skills:
Essential
- Meticulous attention to detail in all written language.
- Strong news sense, as well as digital copywriting and editorial skills.
- Self-motivated, energetic and able to use own initiative.
- Broad understanding of social media platforms, insight software and campaign management.
- Strong commitment to and good understanding of TLP’s mission and values.
- Proactive and self-motivated - able to plan and prioritise workload effectively and multi-task.
- A flexible and helpful approach - willing to go the extra mile.
- Excellent verbal and written communication skills including willingness to respond to some out-of-hours communications activity.
- Commitment to anti-discriminatory practices and equal opportunities as well as the ability to apply a sensitive approach to all areas of work.
- Tactful and able to safeguard sensitive or confidential information.
Experience:
Essential
- Working in a communications role, or demonstrable transferable experience/qualifications
- Experience of developing and delivering communications materials and information for wide and targeted audiences
- Experience of working across teams or with multiple stakeholders to coordinate the production of communications
- Planning and deploying paid-for social media, digital campaigns, and email marketing
- Content creation – for websites and social media channels (LinkedIn, Facebook, Instagram and Twitter)
- Digital skills including Office 365 systems (inc. Teams and SharePoint), WordPress, Photoshop, Google ads and Canva
- Developing an engaging end to end digital customer experience.
Desirable
- Knowledge of the charity sector and the mental health landscape
- Analytics and data skills including Google Analytics
- Search engine optimisation.
Hours
22.5 hours a week, office hours, with occasional evening and weekend work to meet operational requirements.
Location
1 Cambridge Court, 210 Shepherd’s Bush Road, Hammersmith, London W6 7NJ and remote working
Reporting line
The Digital Communications Officer will report to the Head of Fundraising and Communications.
Salary: £17,955 per annum (£29,255 FTE) at 3 days a week plus benefits (3% employer contribution towards pension, 25 days annual leave (FTE) per annum (plus public holidays), Employee Assistance Programme, access to Medicash health insurance and critical illness cover.)
Please submit a CV and Cover Letter of no more than one side by November 1st. Interviews will take place w/c 11th November.
The client requests no contact from agencies or media sales.
The Talent Set are delighted to partner with Moorfields Eye Charity to support their recruitment of a brand-new Fundraising communications officer. This is a permanent opportunity offering a hybrid working pattern. The salary for this role is between £35,280-£41,160 depending on experience.
Integral to the success of this role will be creating engaging content to support the breadth of the charity’s fundraising activities (from major donors (both individual and organisational), to legators, individual supporters, event participants, community fundraisers and raffle and lottery players) in line with the charity’s five-year fundraising strategy (2024-2029).
Working closely with the fundraising teams, the postholder will be responsible for developing and delivering the charity’s multi-media activities with a focus on increasing visibility (internal and external) of the charity and staff (hospital and institute) engagement, inspiring potential donors, external partners.
You will demonstrate impact through a steady stream of new and engaging content about the charity for dissemination to supporters, the media, patients, staff and other stakeholders.
Key experience includes:
- Extensive experience in fundraising communications planning and delivery across different channels and supporting a range of fundraising programmes and activities
- Contribute, as a member of the communications team, to the successful delivery of the charity’s communications strategy with a focus on inspiring potential donors and demonstrating impact
- A passion for storytelling and persuasive writing across both on and offline channels
- Managing complex relationships with a breadth of partners and agencies to deliver projects
- Experience managing communications campaigns and projects
- Writing, editing and design commissioning experience across a range of media
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
We’re on a mission to help change lives and build healthy, resilient communities in Somerset.
We do this by supporting and championing voluntary and community organisations and providing a range of services, training and advice. We also believe that everyone should have the opportunity to thrive and so we work with local partners to provide volunteering opportunities for all.
Integral to this is the Somerset Youth Alliance, which is facilitated by Spark Somerset. The Alliance is a group of organisations who work together for the benefit of young people in Somerset. We organise youth work training, bring members together to share successes and find solutions, support organisations to be safe and are champions of youth work in Somerset.
Thanks to the National Lottery Community Fund, we are able to recruit a Communications and Events Lead who will support the Alliance to develop and implement branding and communications strategies, as well as coordinate and support Alliance events. Bringing youth organisations together and keeping them informed is a key priority for the project and will contribute to the developmental and collaborative culture of the Alliance.
This is a fixed-term role, working 37.5 hours per week until end of March 2026. The salary is £28,000 per annum (pro rata).
The client requests no contact from agencies or media sales.
We are delighted to partner with Moorfields Eye Charity to support their recruitment of a brand-new Grants communications officer. This is a permanent opportunity offering a hybrid working pattern. The salary for this role is between £35,280-£41,160 depending on experience.
This role will include turning complex scientific and clinical information and the charity’s wide grant making activities into engaging and accessible content. Working closely with the grants and research team, the postholder be responsible for developing and delivering the charity’s multi-media activity in the area of grant making and impact communications.
You will support the demonstration of their impact through a steady stream of new and engaging content about the charity for dissemination to supporters, the media, patients, staff and other stakeholders. There will be a focus on increasing visibility of the charity (internal and external), staff and grant applicants (hospital and institute) engagement, along with inspiring potential donors, external partners.
Communicating impact in an engaging way will importantly inspire staff and researchers to put forward proposals for innovation, research and wider grant funding leading to further patient benefit.
This is a varied and highly collaborative role that is critical to the charity’s wider and exiting growth ambitions and success.
Key experience includes:
- Ability to convey scientific (health or medical) information in innovative, engaging and creative ways
- Contribute, as a member of the communications team, to the successful delivery of the charity’s communications strategy with a focus on crafting compelling content for grant applicants and the demonstration of impact and outcomes from charity funding.
- A passion for storytelling and persuasive writing across both on and offline channels
- Managing complex relationships with a breadth of partners and agencies to deliver projects
- Experience managing communications campaigns and projects
- Writing, editing and design commissioning experience across a range of media
- Knowledge of creating both written and graphic/video content
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Strategic Reputation Manager
Full Time/Fixed term contract for up to 6 months
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,500 employees and over 33,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
This is an exciting time of transformation with an opportunity to lead and mature the charity’s data maturity by leading a new data strategy.
Job Summary
St John Ambulance is recruiting an experienced communications professional who has a specialism in reputation management, for a six-month, full-time contract.
As Senior Reputation Manager you will play a key role in protecting and enhancing St John’s reputation, proactively identifying, managing and mitigating organisational reputational risk. Being a top-class stakeholder manager and a highly effective influencer, you'll be able to quickly build relationships across a large, complex organisation. You will manage and participate in on-call communications rota, write reactive statements and brief senior leaders on an appropriate course of action.
About You
You will be a senior PR specialist, with demonstrable experience of reputation management in a complex organisation or business. You’ll be happy to hit the ground running and confident working closely with senior internal stakeholders including the CEO.
About the Role
- Responsible for enhancing and protecting the charity’s reputation, advising on the best course of action, assessing risks and briefing senior leaders as appropriate.
- Manage and be part of the out of ours on-call rota, which manages any potential negative media coverage
- Creating proactive statements for any incidents that are arising.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.