Communications Manager Jobs
Age UK is recruiting for a Partner Communications Manager to develop and oversee communication channels and plans which are aligned to our strategic objectives and which ensure our network colleagues feel supported, informed, included.
Working closely with Age UK's Chief Network Officer, Director of Network Support and Engagement, and Head of Internal Communications, you will be part of a team leading on a communications strategy which helps to make the Age UK network a great network to be a part of.
You'll collaborate with colleagues across Age UK and the Age UK network to develop inspiring content so we can best support people the Age UK network and help them in their work to improve the lives of older people.
Please see role description for all responsibilities.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office. Travel costs to the London office are the responsibility of the post-holder and are not covered by the charity.
Closing date for applications - 25th October, 2024
Must haves:
* Demonstrable experience in a similar communications role (internal or federation / member communications) with practical examples of impact.
* Outstanding writing skills with the ability to turn complex material into succinct, accurate and engaging copy with a strong understanding of audience.
* An eagle eye with strong attention to detail and excellent proof-reading skills.
* Strong story telling skills.
* Adept at strategic and critical thinking, always keeping sight of the bigger picture.
* A credible networker with strong inter-personal skills, able to build trusted relationships at all levels.
* Strong diplomacy, influencing and coaching abilities.
* Ability to work under pressure in a fast paced, changing environment, and proven organisational skills.
* Current knowledge of a broad range of communication tools, including a good understanding of email marketing and content management platforms and demonstrable experience of using them to deliver internal communication plans.
* Experience of using and managing intranet content management systems.
* Have the confidence to share ideas with colleagues both in person and online.
Great to haves:
* Experience of developing launching and overseeing intranet systems, with a strong focus on audience and engaging and up-to-date content.
* Strong working knowledge of using Sharepoint/ MS Teams for internal communications and employee engagement.
* Experience of using online and offline tools and products for increasing employee engagement (eg LinkedIn, Yammer, printed collateral etc)
* Experience of developing corporate communications products, including annual reporting.
* Experience of using video editing and graphic design software.
* Project management experience with the ability to balance multiple priorities and stakeholders and use initiative, influencing skills and inter-personal skills to take forward projects.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
By providing finance and support, at SIB we enable charities and social enterprises to exist, grow and thrive. We have disbursed nearly £0.5bn to thousands of organisations since 2002. Our team believes in the power of the social economy, champions the charities and social enterprises we support - and we are all working together to build a more equal society.
It is a hugely exciting time to join the organisation. We are growing, investing in our expert team, and building on the successes of the last few years.
To find out more about what we do here, our values and our generous benefits please visit our website.
Our values are: People First, Curious, Bold, Collaborative, Accountable
About this role:
Reporting to the Deputy CEO, the Communications and Policy Manager will support SIB’s track record of sector, government and media engagement, notably the high standard of publication set through its media partnerships with Tortoise and the Financial Times, its contributions to the policy landscape in the social sector, and its in-house data analysis and insight generation. This new post will contribute to SIB’s ongoing communications and policy work and its reach and influence.
Key responsibilities
1. Support the delivery of a comprehensive plan for our communications and policy activity, combining ongoing promotional communications, specific activities for funds and programmes, and proactively generated content and opportunities to influence
2. Co-ordinating with SIB partners in developing and delivering communication work, on major projects such as the Youth Investment Fund, the Recovery Loan Fund and the Enterprise Development Programme; ensuring that it is powered by data and customer insight of the highest quality
3. Keeping track of policy developments in areas of strategic importance to SIB, notably in social investment, youth, community energy and infrastructure investment. Writing briefings on key policy developments related to SIB’s strategic priorities, proactively identifying opportunities to further our policy agenda; also researching and preparing responses for relevant external consultations, using SIB data and evidence
4. Identifying, cultivating and maintaining relationships and partnerships with key policy, research and communications stakeholders
5. Attending and providing oversight to the Social Investment Forum, as part of SIB’s secretariat and hosting
6. Writing, editing and producing engaging and relevant content at pace for web, social media and e-newsletters, as well as earned and paid channels
7. Management of any external suppliers of communications and policy activities, including agencies, designers, consultants and think tanks
8. Working with the Marketing Manager, Marketing and Events Coordinator, Business Development Manager and wider team to deliver successful external events with customers, stakeholders and partners including attendance at Party Conferences.
9. To work in line with the organisation's values, principles and processes to achieve operational excellence.
10. To adopt our continuous improvement and learning ethos
11. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I
12. To support and contribute to the implementation and delivery of SIB’s strategy
13. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required
Core competencies
- Significant experience at a managerial level in a PR, marketing, external affairs or communications role
- Excellent writing skills
- Good research skills, with an ability to absorb large amounts of information at pace, including in unfamiliar policy areas and produce cogent syntheses
- Strong collaboration skills, with the ability to work effectively teams across functions in an integrated way
- Good established networks through experience in a similar role, and a commitment to expanding those networks to support SIB’s strategic aims
- Experience of building effective media partnerships
- Good working knowledge of data-driven storytelling in a variety of outlets from organisation websites to mainstream media and confidence in interpreting data and understanding the key points to be drawn from it to gain traction in media and campaigning environments
- Experience of developing and delivering effective communications campaigns, including through a range of digital channels
- Strong planning skills and an ability to multi-task, work well under pressure and meet deadlines
- Strong understanding of UK political context, especially as it concerns the social economy, and parliamentary process
- An understanding of how to promote research, policy papers, data analysis and other activities of a think tank and consultancy
- Excellent IT skills and the ability to learn new programmes quickly
Desirable competencies
- Data visualisation skills
- Data storytelling
- A good aesthetic eye and ability to shape images, visuals and formatting, and to liaise confidently with designers
- Understanding of the UK charity and social enterprise sectors
We believe in the power of the social economy to build a more equal society.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Forces Employment Charity is seeking a dedicated Communications Officer on a 10-month maternity leave contract to join our lively MarComms team. You will be focusing on providing both digital and traditional marketing support to the programmes that provide employment advice and guidance to UK Armed Forces veterans.
Role: You will be responsible for raising and sustaining the profile of the Forces Employment Charity’s Ex-Forces Employment programme and Veterans Support Programme, with potential and current clients, employers, and other partner organisations. The post holder will play a vital role in the marketing team and will be the first point of contact for staff from both teams.
Each comms officer has a ‘strength’ in lead of a particular area of MarComms. In this role, you will lead in-house digital content creation across the organisation. The wider team will work collaboratively with you to support production and other team members as required.
The role reports to the Marketing Manager. It is a temporary full-time position to cover a 10-month maternity leave period. It is 35 hours per week, Monday to Friday and pays £28,500 Pro Rata. The successful candidate will be working on a hybrid basis with occasional travel to the headquarters in central London (an opportunity to work with the MarComms Team in the office).
Principal Responsibilities:
· Proactively acting as the MarComms designated contact for the Ex-Forces Employment Programme and Veterans Support Programme and their communications and marketing requirements.
· Co-ordinating and producing the MarComms digital content such as vox pops for internal and external events by conducting insightful interviews, short video clips, and editing seamless productions to coordinate and produce MarComms digital content, such as vox pops, for internal and external events.
· Virtual and in-person event support.
· Supporting the Marketing Manager and coordinating the team’s contributions towards the established MarComms ‘Topic of the Month’ (TotM) framework. Align content pieces across the department, such as creating articles, social posts, newsletters, case studies, etc, to ensure the delivery of consistent messaging.
· Scheduling content on social media channels (currently X, Facebook, LinkedIn, Instagram) using content management software. Including uploading and publishing videos onto YouTube.
· Recording, drawing and analysing insights from social media, campaign work to continually review and evaluate and adapt your output.
· Creating online and offline content, including written articles and still/motion graphics.
· Website page and post updates, working with website lead - the Head of Brand and Marketing.
· Supporting the Customer Engagement Manager with producing email newsletters and required content.
· Assisting the Head of Brand and Marketing by ensuring the correct use of the Forces Employment Charity’s brand guidelines internally and externally.
· Collaborating with external communication managers from delivery partners and stakeholders as required for joint working initiatives.
· Acting as a brand guardian for your team’s programme presentations using established brand templates, guidelines and writing style guide.
· When required, undertaking other tasks in support of the Forces Employment Charity’s wider work.
Essential Competencies:
· Experience in creating content for on- and off-line channels.
· Ability to draw and analyse insights from social media/YouTube platforms.
· Excellent written English.
· Proficiency in utilising recording equipment to capture high-quality visuals.
· Experience using editing software, e.g. Premier Pro.
· Experience using design software, e.g. Canva.
· Experience using social media scheduling software.
· Proven ability to deliver outcomes by demanding time and quality targets and to deal with conflicting priorities calmly and appropriately.
· Excellent internal and external relationship-building skills.
Desirable Competencies:
· Empathy with and a good understanding of ex-Forces personnel and the challenges they can face.
· Experience in creating paid social media campaigns.
· Experience of working within a charity.
· Experience in working with creative agencies and freelancers.
Forces Employment Charity is an equal opportunities employer and values having a diverse workforce. We actively encourage applications from all qualified candidates.
If you meet the criteria and are passionate about supporting service leavers in their transition to civilian employment, we encourage you to apply. The closing date for the position is Midnight, 3 November 2024.
Please note that this job advert may close early if a suitable candidate is found. Interviews will be conducted on a rolling basis as applications are received.
Home based (West Sussex and South Berkshire)
About us
Our vision is to save everyone. It may take us a long time to get there, but drowning is preventable, and we believe that even one drowning is one too many. We are all lifesavers. We are all fundraisers. This is our watch.
We’re looking for the best of the best to be part of our RNLI crew. This is an exciting role that is people focused, making sure our engagement volunteers and supporters feel part of the RNLI family, and are appreciated and supported in everything they do. You will be helping us brave the storm and empowering our volunteers in their engagement activities, from raising money, creating visitor experiences, developing our retail offering as well as looking for new audiences and opportunities.
Some of the benefits
- A vehicle will be made available to carry out your duties
- Flexible working
- 26 days’ annual leave plus Bank Holidays
- Outstanding pension scheme (contributions of up to 16% of basic salary)
- Life assurance
- Optional health and dental cash plan
Your role
As a Community Manager, you will be responsible for:
- Being connected to the RNLI community in your area and the primary point of contact for all things engagement (fundraising, retail and visitor experience)
- Empowering volunteer engagement crew to do what they do best, engaging the public, sharing our RNLI vision and growing support for our cause
- Supporting volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences
- Being part of an amazing regional team, working collaboratively to shape the future of RNLI engagement and provide an outstanding level of care to staff, volunteers and supporters
About you
You’ll be:
- A people person, that can interact with a wide number of different volunteers, branches, groups, individuals and businesses Inspiring and empower engagement activity in your area, tackling challenging goals
- Able to work as part of a high-performing team, but equally confident working independently, out and about in your area
- Passionate about making a real difference for our volunteers and supporters and growing support for our cause
To be considered as the Community Manager, you will need:
- Significant experience of engaging supporters, volunteers and the general public
- Exceptional written and verbal communication skills
- People leadership experience, ideally in leading volunteers in a collaborative environment
- Experience of seeking out and implementing new opportunities for improved performance
- Please note this role requires a significant level of travel within the designated region but will also require occasional travel to other RNLI assets including our support centre in Poole.
- This post requires a valid driving licence.
For more information and to apply, please visit our jobs page.
Closing date: 31 October 2024.
Interview date: w/c 11 November 2024.
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within.
To find out more about what we do, our values and our generous benefits please visit our website.
Our values are: People First, Curious, Bold, Collaborative, Accountable
About the Role
Reporting to our Marketing Manager this role plays an important part in supporting SIB’s strategy and focus.
We are looking for someone who:
• Can create compelling communications showcasing our programmes and funds
• Can provide expertise and oversight in the shaping and embedding of SIB’s external messaging
• Can produce accessible and well-written marketing materials for our programmes and funds
• Can update website communications and manage newsletters
• Can organise external events and coordinate team member attendance
• Can support formal and informal engagement with SIB’s customers and the internal team
• Is an enthusiastic self-starter with a commitment to open and transparent communication with a wide range of stakeholders
Key responsibilities
Marketing
1 Working with Marketing Manager to implement the Marketing Strategy, including contributing to campaigns, messages and stakeholder relations.
2. Supporting the implementation of marketing plans for specific funds, working with our delivery partners and sub-contractors, as appropriate, and helping with programme and fund roundtables and events.
3. Supporting the Director of Investments and the Marketing Manager in delivering new business strategies by providing market analysis and data, publicity plans, key messages, event planning, set up and coordination as necessary.
4. Supporting the Marketing Manager with marketing contacts in partner, investee and other stakeholder organisations, maintaining contacts and ensuring that SIB funds and programmes are represented across sector events and in peer publications.
5. Liaise with the Business Development Manager to contribute effectively to new tenders, including supplying accurate marketing and communications data and deliverable activities.
Communications
6. Working with the CEO, Deputy CEO and Marketing Manager to implement the Marketing Strategy, including developing and managing campaigns, messages and stakeholder relations.
7. Supporting the development of content and publications as required including newsletters, brochures and reports, case studies, blogs, articles, website content, e-newsletter content.
8. Working with the Marketing Manager and Policy and Communications Manager to liaise with external networks – national, third sector and key regional press contacts, other communications managers – to increase the reach of SIB’s work and to disseminate it widely.
9. To adopt our continuous improvement and learning ethos.
10. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.
11. To support and contribute to the implementation and delivery of SIB’s strategy.
12. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.
13. To work within the organisation's values, principles, and processes to achieve operational excellence.
Core competencies
- Experience of creating impactful marketing materials and campaigns utilising multiple channels and platforms.
- Excellent oral communication skills with the ability to communicate effectively with a wide range of stakeholders.
- Experience of event set up and coordination including booking venues, managing guest lists and arranging speakers.
- Excellent written communication skills with the ability to write accurate, engaging and crisp copy for a range of different channels.
- Technical knowledge of website management and working with a range of different CMS such as Drupal and Wordpress.
- Good organisational, planning, and project management skills and the ability to work to tight deadlines
- Comprehensive knowledge of Microsoft Office (Word, PowerPoint, Excel, Outlook)
- Comprehensive knowledge of Adobe Creative Suite apps, including Acrobat Pro DC, InDesign, Illustrator, Premiere Pro, and After Effect
- Commitment to equalities and customer care
- Good knowledge of the voluntary and community sector, local and central government and the statutory sector as a whole.
- Commitment to equality, diversity & inclusion
We believe in the power of the social economy to build a more equal society.
Home based or Hybrid
About us
Our purpose is simple, to save lives at sea. Since the 19th century, our crews have been risking their lives to save those who are in danger of drowning.
We're looking for an experienced Trusts and Grants Manager to join our Trusts and Grants team to look after a portfolio of prospects and grantmakers to help raise funds for our lifesaving work. This will be a full-time, permanent post. 4 days may be considered for the right candidate. Securing gifts from Trusts and Grantmakers will help bring our brave lifeboat crews home safely and provide the training and protective gear our crews and lifeguards need to save lives.
Your role
You will work as part of a supportive and collaborative team to help develop and steward a portfolio of Trusts, identifying new funders and projects and building sustainable long-term relationships with supporters in order to meet agreed financial targets and deliver our Trust fundraising strategy. You will:
- Manage the stewardship of a portfolio of Trust supporters, making timely applications, delivering targeted reports and developing relationships in line with your stewardship plans.
- Be responsible for developing your pipeline to research and apply to lapsed and prospective Trusts, Foundations and other grant-making bodies whose objectives and interests fit with our work.
- Work collaboratively with programme and finance colleagues across the RNLI to identify projects and creatively package exciting funding opportunities to open doors to new prospects.
- Build well-crafted, ‘stand-out’ grant applications and impact reports with detailed budgets and timelines that clearly demonstrate to funders the impact of their donations.
- Through emotionally intelligent relationship management, keep funders engaged and excited about our work and inspire them to continue to give.
- Work closely with internal stakeholders and regional teams to identify creative approaches to new and existing funders.
- As one of a small team of Trusts and Grant Managers, support the rest of the team by gathering and sharing project and third sector information.
- Maintain excellent record-keeping to ensure accurate reporting and grant management in line with GDPR and accounting good practice.
The role is offered as a homebased or hybrid role. Some travel will be required.
About you
We are looking for a highly motivated Trusts and Grants Manager with:
- Experience of prospecting for large gifts and managing large donor relationships in a Trust fundraising environment or very similar discipline.
- Experience of working with project managers to identify and create attractive funding packages.
- Excellent attention to detail with experience of writing high quality, creative and compelling fundraising proposals and reports.
- Strong interpersonal and communication skills and confidence in building internal and external relationships at all levels.
- Good personal resilience and an ability to work on your own initiative to manage projects and multi-task, plan and set priorities.
- A good understanding of the trust fundraising environment.
- A good understanding of financial reporting and experience in managing your own income pipeline.
- Excellent organisational skills with an understanding of the importance of good record-keeping.
So if you are an experienced fundraiser who enjoys relationship building and prospecting for new business, with an enthusiastic, creative and driven approach to supporting our organisation’s aim to reduce drowning, we would love you to join our team. Please apply via the button shown.
Closing date: 27 October 2024.
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are seeking a highly motivated and experienced finance professional to join our team and play a vital role in our continued success. As Finance Manager, you will have the opportunity to positively impact local lives by leading and overseeing all aspects of our financial operations. You will be responsible for ensuring the accuracy, timeliness, and compliance of our financial reporting, while also providing strategic financial insights to support our mission. You will be a member of the Wider Senior Leadership Team (SLT), working closely with the CEO, Board of Trustees, and internal teams to ensure our financial sustainability and resilience. This is a hands-on role with a mix of strategic and operational tasks and is essential to the success of our 3-year strategy, maintaining best practice financial controls and budgetary oversight, and meeting statutory obligations.
You will be part of an upbeat, skilled team within a values-led organisation that focuses on the wellbeing of its staff. You’ll make an important contribution to our culture of togetherness, inclusivity, respect, and passion in our mission to see no good food going to waste in the South West.
Duties & Responsibilities
Leadership
- Lead and mentor a small finance team, fostering a culture of professionalism, accountability, and continuous improvement, ensuring the day-to-day smooth efficient running of the finance function.
- Contribute to strategy development and implementation as part of the wider SLT.
- Work closely with the CEO, Deputy CEO and Board of Trustees to facilitate good governance and risk management, including attendance at the monthly Finance Sub-Committee.
- Manage, maintain and develop financial systems and controls, increasing their impact and quality and implementing best practices in financial management.
- Ensure compliance with all relevant financial regulations and reporting requirements (e.g. Charity Commission, HMRC).
- Ensure FSSW fulfils its legal and regulatory requirements around GDPR.
- Develop and maintain strong relationships with external stakeholders, including our Auditor and peers across the FareShare network.
- Act as a local ambassador for FSSW.
Finance Operations Management
- Undertake the day-to-day bookkeeping (Xero, Dext, ApprovalMax) including accounts payable, accounts receivable, bank, payroll, banking, and general ledger maintenance.
- Manage the staff payroll and pension process, monthly HMRC reporting and payments, including monitoring of VAT, tax, and gift aid, and prepare required returns.
- Lead on procurement practices, including relationship management of key suppliers such as insurance, utilities, IT providers to ensure best value for money.
- Petty cash controls across all FSSW sites.
- Debtor management, including liaising with internal membership account managers.
- Other finance administration activities as required.
Monitoring and Reporting
- Manage all aspects of the financial cycle, including budgeting, forecasting, fixed asset management, reserves management and financial reporting.
- Prepare monthly management accounts and supporting commentary for presentation to SLT and Trustees.
- Provide insightful financial analysis and reporting to inform and support decision-making and funding applications across the organisation, including quarterly reviews.
- Prepare year end accounts to trial balance and lead the annual audit process.
- Ensure Restricted Funds are allocated correctly and assist with the monitoring of their budgets and cash flow in conjunction with the SLT.
- Assist the Deputy CEO to collate relevant evidence e.g. invoices for grant monitoring and reporting.
- Ensure day-to-day management of IT and data protection.
- Complete administration duties such as filing to Charity Commission and Companies House as directed to comply with statutory reporting requirements.
General
- Respond to communications via telephone, email, in person or via inhouse IT/systems.
- Be willing to receive and engage positively with any visitors to the warehouse and office space.
- Support FSSW events.
- Carry out any other duties that may reasonably be required in support of the main purpose of the role, including liaising with the wider FSSW team.
- Uphold high quality customer care and standards of conduct when dealing with all stakeholders and the public.
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable for this post. Please explain in your Covering Letter why you meet the points in the Person Specification.
Essential Criteria
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Full/part qualified accountant (ACA/ ACCA/ CIMA or equivalent)
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Minimum of three years’ experience in a financial leadership role; setting and curating a positive workplace culture
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Proven experience in budgeting, financial analysis, and year end reporting
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Demonstrable experience of managing and mentoring a finance team
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Hands on experience of preparing year end accounts to trial balance and managing the year end process both internally, and externally with external independent examiners and auditors
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Proficiency in accounting software, Microsoft, and Google products
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Proven track record in driving a culture of continuous improvement and best practice internal controls
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Strong communication, interpersonal and leadership skills
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Excellent organisation skills to ensure daily operations are carried out safely and efficiently
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Ability to plan, multi-task and manage time effectively
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Excellent attention to detail, comfortable using own initiative, managing priorities and workload
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Excellent analytical, problem solving and decision-making skills; with a solution focus
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Able to foster a culture of cooperation and togetherness
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Business partnering with CEO, SLT Treasurer and Trustees and other functional managers
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Proactive, resilient, and able to work under pressure
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To subscribe to the ethos, vision, and mission of the organisation
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Ability to work within a team of varied individuals with a positive attitude
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Able to demonstrate a commitment to equal opportunities, diversity, and inclusivity
Desirable Criteria
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3-5 years PQE
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Experience preferably gained in a charity, food systems or logistics and transport or FMCG environment
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Familiarity with charity SORP
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Budgetary management in excess of £1 million
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Experience with Xero
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Committed to reducing food waste and fighting food poverty
Other Requirements
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Willing and available to work outside normal working hours occasionally if required
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Willing to be based in Bristol with some travel to alternative site
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Predominantly office based with some flexibility for working remotely
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Proof of right to work in the UK
Safeguarding statement
FSSW is committed to safeguarding and protecting the adults that we work with. As such, this post is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks where appropriate. We ensure that we have policies and procedures in place which promote safeguarding and a safe working environment.
Equality Diversity and Inclusion
FSSW are committed to being an equal opportunities employer and it's important to us that this is reflected in the diversity of the people who work for the Charity. We actively encourage applications from global majority candidates, LGBTQIA+ candidates and candidates with disabilities. We value the positive impact that wide representation has on FareShare South West. Please call or email if you’d like to chat about the FareShare South West community in more detail.
The client requests no contact from agencies or media sales.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life. Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change. We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
The Media Communications Manager is responsible for overseeing Independent Age’s media communications programme, including media and PR, social media, celebrities and stories. They will lead the team to secure profile-raising coverage for our work in a range of print, online and broadcast media outlets including national news, consumer, sector-specific, and regional titles, oversee our organic social media and ensure our channels amplify our work and reach older people, decision makers and other influential stakeholders.
The Media Communications Manager will build excellent relationships with older people with lived experience of poverty, ensuring the voices of older people in financial hardship are at the centre of everything we do. They will also grow the organisations relationships with journalists, channel owners, celebrities, ambassadors, and other influencers to ensure that our media communications activity supports our organisational objective to tackle poverty in later life.
You should have broad experience of developing and implementing innovative, successful profile-raising plans (across digital and traditional channels). You will bring an ability to work both proactively and reactively, and experience of handling reputational or crisis issues. You should also have a passion for, and affinity with, the charity’s cause.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age on our jobs website.
Application Process:
To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will also be required for this role.
Closing Date: 27 October 2024
Interview Dates: 6 and 7 November 2024
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a Communications Officer to join our team, helping us plan and deliver a full programme of engagement opportunities for our 60th anniversary year; drive membership of the charity and recruit volunteers; and deepen engagement with the cause across multiple audiences and touchpoints.
We're looking for someone who will embody our values of being Attentive, Ambitious, Achievers and will bring all their communications experience to the organisation at an exciting and busy time.
About us
Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.
About the role
The Communications Officer has a key role to play in planning and delivering communications to key stakeholders including carers, members, supporters, volunteers, partner organisations, and staff. The post holder will write, edit, co-ordinate and publish content across various channels, including the website, social media, digital, print and through integrated communications and marketing campaigns.
The Communications Officer will deliver consistent messaging, including across all nations, appropriate for audience and channel, that helps build awareness of, and connection to, Carers UK.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.
The closing date for applications is 5pm, Thursday 24 October 2024
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an exceptional Communications Officer (Fundraising) to join our Marketing and Communications team, with a focus on raising awareness amongst existing and potential stakeholders and fundraisers. Working closely with the Fundraising team, you will be responsible for researching, sourcing, and writing powerful fundraising stories and case studies, ensuring consistency with our brand and messaging, that bring the RNRMC to life which engender support and drive engagement.
About the RNRMC
RNRMC is the Navy’s principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow.
Experience and Background
You will have previous experience within a communications, marketing, or PR role along with a good standard of education, excellent written and verbal communication skills, along with good attention to detail. You must possess strong story-telling skills with the ability to translate the complex and nuanced work of the RNRMC into clear and concise narratives that increase understanding of the charity. You will have excellent interpersonal and engagement skills, with a welcoming and collaborative approach to working with colleagues and the ability to maintain strong relationships with internal and external stakeholders. You will be highly organised with the ability to prioritise and manage a busy workload, juggling consecutive projects and often conflicting deadlines.
Please see the job description for full details on the duties and responsibilities.
Hours of Work
Hours of work are 35 hours per week, 09:00 – 17:00 Monday to Friday.
Frequent travel to meet and interview beneficiaries will be required, along with a willingness to work outside normal office hours to obtain the story.
We have a friendly, supportive, and inclusive environment with a hybrid working framework involving the opportunity to work from home and in the RNRMC offices. There will be a small number of roles where employees will be required to work only from our offices, but typically most employees will be able to work remotely on average 40% of their working week. All employees are welcome to use our office for their whole working week if that is their preference.
Salary
The full time equivalent annual salary range for the post is between £26,500 up to £29,000 per annum based on experience.
Benefits
Free on-site parking
Cycle to Work Scheme & BHN Discounts Scheme
Free Access to HMS Excellent Fitness Centre
Employee Assistance Programme to give you confidential support 24 hours a day
Life Assurance (after one year’s qualifying service)
Private Healthcare Scheme (after one year’s qualifying period)
A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period)
Enhanced Maternity Leave Package (after 2 year’s qualifying period)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
The Refugee and Migrant Centre (RMC) is an established, multi award winning charity that provides a safe, welcoming environment to thousands of refugees and migrants living in the Black Country and Birmingham.
For over 24 years, RMC has assisted thousands of refugees and migrants from 162 countries. It has helped to remove the barriers to integration, helping its clients become equal citizens, using a whole-person approach to the delivery of services from specialist legal advice through to education and employment programmes.
We are seeking to address gaps in our work and utilise our own insight and evidence from working with refugees, migrants and people seeking asylum in influencing the policies and practices of key decision-makers in the region.
About the role
The role of the Policy and Communications Officer (PCO) is to support in building the capacity of RMC to advocate and address the root causes of problems faced by its clients by influencing our key stakeholders. The case recording system used by RMC to record information about clients and their issues, generates both statistical and qualitative information providing the evidence to support our work.
As one of the largest providers of free immigration advice in the country RMC is looking to;
- grow its influencing work regionally using the evidence from working with our clients
- undertake research into issues faced by our clients and explore recommendations and possible solutions, whilst providing feedback to our stakeholders on key issues
- support local and appropriate national initiatives, undertake advocacy and influencing work on local and national issues with a view to improve the lives of the clients we work with and drive positive change
The PCO will be responsible for establishing systems to collect and collate, with the support of the front-line team, information and data pertinent to this work. In collaboration with the Immigration Department Manager, they will test and develop new initiatives to produce a model for social policy work that can be rolled out across RMC.
While the PCO will lead on production of evidence to identify key issues, tasked by the Immigration Department Manager they will also take responsibility for designing and writing materials internally and externally.
The PCO will also develop relationships with key stakeholders externally such as Universities, Local Authorities, Councillors, MP’s, charities, strategic migration partnership, observatories, etc.
Why work for us?
This is an exciting time to be joining the team, as RMC are strengthening and expanding its infrastructure following a period of growth in staff, activities and turnover.
Our culture is what makes us unique. We encourage an open, honest working environment where people are valued. We're always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes.
What you will be doing
Purpose and Scope of the Role
- Responsibility for building the capacity for social policy and advocacy of RMC
- Responsibility for developing a model for social policy and advocacy that can be rolled out across our service
- Responsibility for identifying key issues and organising advocacy and lobbying activities
- In collaboration with the Immigration Department Manager design materials to be used internally and externally
- Undertake research in a range of topics
- Undertake consultations internally and externally
- Draft briefings and reports providing evidence and recommendations
- Keep up to date with political and social developments
- Gather and analyse data
- Support RMC’s social media presence by designing and disseminating social media posts to promote relevant key messages
- Assist in updating the RMC website with key messages
- Writing and disseminating of RMC’s internal and external newsletter
- Maintaining and developing RMC’s database of stakeholders and key contacts
- Participate in initiatives to inform local and appropriate national influencing and advocacy and build capacity for social policy work
- Contribute to materials and lessons learned to relevant end of project reports for dissemination within RMC which will provide a model for building capacity for social policy work that can be rolled out across the service
- Undertake any other duties as may reasonably be requested by the Senior Leadership Team and/or the Immigration Department Manager
Flexibility
To deliver the stated aims of for this post, a degree of flexibility is needed, and the post holder may be required to perform work not specifically referred to above, such duties will fall within the scope of the job and be directly related within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.
Person Specification
Knowledge, abilities and skills
Essential
- Demonstrable knowledge and understanding of the policy areas dealt with by RMC
- Training skills and the ability to work with volunteers with differing educational backgrounds.
- Ability to analyse and synthesise statistical and qualitative data from RMC and other sources to produce briefings, newsletters and leaflets
- Excellent written and oral communication skills including;
- - an ability to analyse complex material and present the results in a clear and concise easy to understand and accessible manner; and
- - an ability to effectively represent the views of the organisation to internal and external audiences
- A proven high standard of communication skills, including written, oral, presentational and inter-personal skills
- Ability to work independently while remaining alert to the need to consult and work with colleagues
- Ability to work as part of a self-directed team, to take the initiative and work with minimal supervision
- Ability to prioritise and to manage tight deadlines
- Good team working skills – the ability to motivate and bring together volunteers to collaborate and focus on specific tasks
- Commitment to equality and diversity
- Experience of working in a multicultural environment and sensitivity towards other cultures.
Desirable
- Relevant degree in social policy, politics or public administration or equivalent professional experience or qualification
- Experience in working with clients with vulnerabilities and/or migrants, asylum-seekers, refugees
- Experience of advocacy and influencing work
- Experience working in or with the not-for-profit sector
- Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over involvement
- Experience of managing teams/volunteers
- Experience in a similar or related position
Personal Attributes
· Commitment to the values and mission of the charity.
· Integrity and ethical conduct in all aspects of work.
· Resilience and the ability to handle challenging and emotionally demanding situations.
· Proactive attitude and a passion for social justice.
What's in it for you?
Location
Birmingham, however, working across branches is a requirement
Pension
RMC will contribute 5% of gross basic salary
Holidays
21 days per year plus public holidays pro rata for part-time post. Holiday entitlement increases to 24 days after 2 years and 29 days after 5 years
Hours of Work
35 hours per week (excluding lunch breaks). Some evening and weekend work may be required for which time off in lieu should be claimed
Probation
This post will have a probationary period of 6 months
Notice
One month’s notice of termination of employment on either side
Disability
We are committed to making every reasonable adjustment to the workplace or working arrangements so as to accommodate people with disabilities
Enhanced DBS:
Employment in this post will be subject to a satisfactory police clearance being obtained. Because of the nature of the work for which you are applying, this post is exempt from the Rehabilitation of Offenders Act 1974 (exception) Order 1975 and you are, therefore, not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act
Travel expenses
If travel around the Black Country is undertaken in your own vehicle for work purposes this can be reclaimed at the rate of 45 pence per mile
Training
Access to external paid training and regular internal training. Commitment to supporting you to develop and upskill.
Equal Opportunities
We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Pay: £26,000.00-£28,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Free flu jabs
- Health & wellbeing programme
- Life insurance
- Sick pay
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 31/10/2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising continues to be Age UK's most vital and significant source of income, powering all that we do to help older people most in need.
Age UK's award-winning Corporate Partnerships team is looking for an experienced fundraiser to co-lead Age UK's Corporate Partnerships Management team on a 12 month fixed-term basis.
Alongside the another Senior Manager, you'll bring your passion, drive and strategic mind to create a culture of excellence within the team and build an ambitious partnership management strategy to drive growth and engagement from existing partnerships.
This is an exciting time to join the Corporate Partnerships team as we embark on a new ambitious new strategy to significantly increase the income from partnerships and find new ways to drive impact for older people.
This fantastic opportunity offers hybrid working between home and our London officer near Tower Bridge. Due to the hybrid nature of the role, you will be required to work from our London office once a week. Currently the fundraising team meets on Thursday's.
Age UK internal grade - 4L
Must haves:
You'll have direct experience of:
* Working in corporate fundraising, delivering high-value strategic partnerships that have effectively delivered £1M+.
* Experience of different types of corporate partnerships such as employee & consumer engagement, restricted funding/grants and commercial/brand.
* Relationship building and the ability to interact with stakeholders at the highest levels in a professional and appropriate manner.
* Strategy development and implementation
* Building confidence through productive and effective relationships with internal stakeholders, including those at senior level.
* Line management and managing teams to deliver outputs at pace.
You'll also have:
* Outstanding communication skills, both written and oral - with the social skills and presence to communicate to a variety of audiences - up to Board level.
* High levels of gravitas: credible and confident with senior level contacts internally and externally.
* Excellent knowledge of Corporate Partnerships best practice, compliance and innovation.
* Experience in negotiating high level partnership legal agreements and a sound understanding of corporate partnership legal requirements.
* Strong grasp of the corporate fundraising landscape, models and tactics.
* Sound financial management and reporting skills.
* A passion to join Age UK in supporting older people and a belief the partnerships with companies are critical to achieving our strategic goals.
Great to haves:
* A collaborative approach and the ability to work effectively with internal stakeholders in the wider Income Generation division and most other teams within the Age UK.
* Experience in transformative corporate partnerships delivering direct impact for a beneficiary base.
* Experience in project management, reporting and analysing results.
* Sound administration skills, including a good working knowledge of - MS Office products and databases.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
From time to time, we may also require the successful candidate to come into our London office for face-to-face meetings with funders and colleagues at other times in the week: as per the terms of our hybrid contracts we aim to give seven days' notice when this happens.
This role will on occasions require travel outside of London and working outside of normal office hours e.g. for funder events and cultivation.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses, coaches and empowers unemployed women for success at their job interview. After visiting Smart Works, 63% of clients secure a job within a month.
The Smart Works service is delivered in London, Manchester, Stockport, Glasgow, Edinburgh, Birmingham, Newcastle, Reading and Leeds. Over the past eleven years, Smart Works has helped over 40,000 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.
In April 2022, Smart Works launched a Three-Year Plan that will see the charity double the number of women helped annually from 5,000 to 10,000 women a year. We are on track to achieve this by expanding the reach of our existing centres and opening new centres in areas of need including Bristol; set to open in early 2025.
About this role
Due to the significant growth phase, we require vital cornerstone funding from a new Major Gifts function that has just been established, to secure donations from high-net worth individuals, that will enable us to achieve our mission and help thousands of women to transform their lives.
The Philanthropy Manager is an exciting new role that provides an opportunity to build a new major gifts programme from scratch, raising £150,000 income by end of March 2025. Supported by the Director of Partnerships, you will work closely with the Board and our network of 750 volunteers, to develop a giving strategy that will engage and grow a new pool of crucial supporters for Smart Works.
The successful candidate will be responsible for building a new portfolio of major donors, including conducting prospect research, developing bespoke stewardship materials, and securing five-figure and six-figure repeat gifts.
We seek an excellent communicator, with significant experience in influencing, negotiating and exceeding set targets. Creativity, an understanding of women’s fashion, and knowledge of wealth circles would also be advantageous.
Smart Works is a collaborative environment, with dynamic teams and ambitious plans. It is also a rewarding place to work and a lot of fun, with valuable opportunities to attend nationwide fundraising events, expert leadership panel discussions, fashion sales and exclusive events.
The Fundraising and Partnerships team are based in London. This is a hybrid role, working from a London centre at least twice per week, with the opportunity to work across our North, West and South London centres. Some evening and weekend work is required to lead on philanthropic fundraising and support wider partnership team events.
If you are a dynamic, proactive self-starter, with exceptional interpersonal skills and are passionate about supporting women into work, then this could be the ideal opportunity for you. We would love to hear from you.
To apply for this role, please head to our website to view the full job description. If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact our People team.
Interviews will be held on 24th October.
Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.
We particularly welcome applications from black, Asian and minority ethnic candidates, disabled candidates, and candidates with lived experience of female unemployment as we would like to increase the representation of these groups at Smart Works.
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.
The client requests no contact from agencies or media sales.
Living Wage Foundation
The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include Parent Action and Sponsor Refugees to add depth to the impact of Citizens UK’s work.
The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each October ahead of Living Wage Week, our annual celebration of a growing network of over 15,000 Living Wage Employers.
The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 475,000 low paid workers.
The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
The Living Wage Foundation has an exciting opportunity to join our dynamic team as a Senior Data and Insights Manager. The role will strengthen network-facing resources and support in a data-driven way, devising and implementing measures to drive membership growth and enhance membership satisfaction. This would include collaborating on research and analysis, translating insights into recommendations to support decision-making, and developing membership content available through to our network.
The Senior Manager would actively promote greater engagement with our network, demonstrating a commitment to identifying and removing barriers to ensure all members can access the benefits of accreditation. Working under the Head of Operations and Insight, the Senior Manager will need to have excellent data collection and analysis skills, and an ability to translate that analysis into actions for the Living Wage Foundation through strong communication skills. They will also need to be able to build relationships with senior stakeholders, maximising our impact through the development of our membership offer to the Living Wage network. The suitable candidate will be detail-oriented, proactive, and able to collaborate effectively across the Living Wage Foundation and Citizens UK teams.
Main Responsibilities
Build and manage projects, and achieve work targets effectively
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Manage the development and continual improvement of membership services with evidence-based and user-centred design, ensuring network can access benefits.
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Work collaboratively across the LWF to ensure our membership services offer is joined up and avoids duplication. Focus on working with events, communications, and the membership team.
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Implement processes and mechanisms for evaluating member-facing services and events and champion the use of these findings to guide future work.
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Initiate design and delivery of regular employer network surveys and prepare regular internal analysis and reporting.
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Work with Research team to conduct regular quantitative network composition analysis and reporting of the Living Wage network, and establish clear ways to present this analysis internally and externally to inform strategic decisions.
Learning, expertise and inclusion
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Act as a learning facilitator, providing direct support and training to upskill colleagues across the Foundation to ensure consistency and collaborative working through disseminating good practice and shared learning.
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Oversee the production of membership resources both to promote membership services and as part of them.
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Monitor the business activity of key external and network organisations delivering membership services, analysing relevant performance data and research.
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Undertake relevant training opportunities that will increase the Foundation’s capability to deliver outstanding membership services.
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Display awareness of DEI issues, and demonstrate understanding of impact on network data and insights analysis, and membership offer.
Develop and manage external relationships
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Identify and proactively develop relationships with external research and evaluation partners to develop and refine analysis approach.
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Provide opportunities for network to give feedback and feel listened to. Act as a conduit for members, giving them a collective voice within the Living Wage Foundation.
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Manage a diverse range of senior stakeholder relationships related to improving membership services and intelligence, and attending relevant industry events.
Communications
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Contribute to and, where required, lead network-facing events and other meetings related to membership offer and network insights.
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Use appropriate channels to regularly disseminate impact analysis and membership development findings across all levels of the Foundation, ensuring consistency in developing events, resources and support.
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Collaborate with the Communications Team to act on employer insights and feedback and develop targeted communications promoting our membership offer and our expertise on good work.
Develop and manage internal relationships
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Coordinate the Foundation team to establish and implement fit-for-purpose objectives, impact monitoring metrics and evaluation frameworks.
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Support colleagues to systematically test, evaluate and increase impact.
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Work across the team to understand and support research and intelligence needs around Living Wage accreditation and the diversification of the Foundation’s work.
Generate income and resources
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Support the design and carrying out of evaluations of the Foundation’s programmes to build the evidence base on the benefits of the Living Wage to workers, businesses and society.
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Manage systemic approach to recording network intelligence and insights, and regularly analyse data to inform the development of policy positions, new project development and membership offer.
Contribute towards the achievement of Citizens UK and Living Wage Foundation strategic objectives
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Ensure consistent, useful and robust data is collected to inform internal strategic decision-making.
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Ensure membership services offer meets our strategic objectives
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Responsibility for developing and implementing agreed areas of the Living Wage Foundation and Citizens UK work plan.
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Work collaboratively with the Foundation team and across Citizens UK to drive results that will benefit our network and stakeholders.
Person Specification
(REQUIREMENTS ESSENTIAL = E, DESIRABLE = D)
EXPERIENCE AND QUALIFICATIONS
Proven, comprehensive experience in a project management role, with a focus on analysis/monitoring and evaluation (E)
Experience of building and managing successful relationships and partnerships with businesses and other stakeholders (E)
A proven track record of delivering and reporting against targets and on budgets (E)
Experience of coordinating the work of colleagues across multiple teams to deliver significant projects (E)
Degree or equivalent professional qualification or experience (D)
Experience of managing and developing Salesforce or similar databases (E)
Outstanding communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders (D)
KEY SKILLS AND KNOWLEDGE
Excellent interpersonal skills with the ability to build relationships, lead, influence and motivate others (E)
Strong monitoring and evaluation skills and the ability to interpret results to adapt strategy (E)
Ability to act on own initiative to introduce and develop new projects and processes (E)
Demonstrable ability to identify new opportunities for growth (E)
Proven computer literacy to include MS Office and database software (E)
Understanding of the policy and campaign landscape in the UK (D)
A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
PERSONAL ATTRIBUTES
A strong commitment to the Living Wage campaign and values of Citizens UK (E)
About the Application Process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
Interviews will take place on 23rd-25th October (subject to change).
Want to find out more about us and the role?
If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.
Join us for a 45-minute lunchtime webinar to learn more about working at the Living Wage Foundation/Citizens UK. Anyone can attend to find out more about the role, all enquiries welcome. In the past, candidates have found this a helpful space for understanding whether the role is right for them. The webinar has been set up so we cannot see personal details of attendees, and the Q&A function can be set by attendees to ask questions anonymously.
The client requests no contact from agencies or media sales.
Home-Start Bradford District offers a unique service, recruiting and training volunteers who have parenting experience themselves to visit families with at least one child under five in their homes, offering informal, friendly and confidential support designed to increase the confidence and independence of families.
With a 25 year track record of delivering valued support to families and children in the area, Home-Start Bradford District is looking for a Business Manager (Co-leader) to bring a broad range of skills and experience which will develop and support the charity through its next phase of development. It's a varied and challenging role with considerable scope to make an impact on the organisation at an exciting time - working with a fantastic team making a huge difference to families across Bradford.
Working alongside our Operations Manager to co-lead the charity, you will together ensure that Home-Start Bradford District achieves its charitable objectives, working closely with the Board of Trustees to lead the team, implementing and continuing to develop the charity’s Strategic Plan, and ensuring that the necessary resources are in place to maintain the sustainability of the organisation.
The Business Manager will lead on the development and implementation of income generation, the financial management of the charity, the processes and administrative needs of the team, data and reporting, and the charity’s governance and legal obligations. They will need to make their mark quickly, identifying and generating new sources of income, with a particular focus on seeking commercial or unrestricted income.
Key responsibilities
This is a strategic role for which the key responsibilities are:
- Business development and strategic planning
- Income generation
- Financial understanding, budgeting and reporting
- Organising, understanding and communicating data
- Effective networking, PR and marketing
- Good governance
What we are looking for
As the successful candidate, you will have:
- demonstrable experience of leadership in an organisation of comparable scale and complexity
- experience of operating at Board level and capable of working with and alongside our board of trustees
- excellent knowledge of organisational development, with a successful track record of securing significant income
- proven experience of developing and implement wide-reaching strategies that successfully deliver objectives
- collaborative leadership skills with the ability to work alongside a Co-leader, and to bring out the best in a team
- a proven track record of taking financial responsibility, and setting and controlling large-scale budgets
- experience of organising, understanding and communicating data.
An independent charity committed to promoting the welfare of families with young children and providing volunteer-led support in families' own homes.
The client requests no contact from agencies or media sales.