Communications Manager Jobs

A4S overview
Accounting for Sustainability was established by HM King Charles III in 2004, when he was The Prince of Wales, to transform finance to make sustainable business, business as usual. Today we work with leading CFOs, finance managers, business schools, regulators, standard setters and more, to drive a fundamental shift towards resilient business models and a sustainable economy.
 

About the role
The role of Operations and Administrative Coordinator is essential to operational excellence and alignment across A4S – directly and indirectly supporting our global team to deliver their best work. 

This is a varied role which exposes you to every aspect of the running of an international not-for-profit. You will contribute to A4S’s governance, operations and programmes through project coordination, administration, research and reporting work. To do so, you will ably engage with a wide range of individuals, from all levels of our team, to our network members, external stakeholders and partners. As a member of the Operations team, you will champion and advance the tools and processes that underpin our working practices, and the overarching values and mission of A4S.
 

If you are ready to work together to influence how senior business leaders and global organizations respond to the sustainability challenges of the 21st century and to grow in a supportive environment, we would love to hear from you!

 

About you
We are looking for someone who understands the far-reaching impact that success in an operations and administrative role has for the whole organization – both day-to-day and for our longer-term objectives. 

You are highly organized and excel at prioritizing; comfortable balancing daily responsibilities, such as internal communications, meeting logistics and office management, with project coordination, reporting, and similar asks. You will have strong writing skills and a knack for clear, timely communication, supporting outputs like meeting materials and regular project updates.

With a keen eye for detail you will develop quality work and complete due diligence tasks and supplier coordination work to a high standard. You are tech-savvy, proficient in Microsoft 365, and comfortable making sure our IT support providers, and other suppliers, meet expectations. You can build strong relationships across all levels of seniority, both externally and internally. You are a proactive problem-solver, who knows when to escalate issues and maintain confidentiality. 

Familiarity with Salesforce, Zoom, Teamwork and Slack, and an interest in the intersection between sustainability and finance, will be an advantage.
 

Main areas of responsibility

The key areas of responsibility are summarized below –please see the full job description enclosed for more detail, including a fuller understanding of the impact of your work:
Operations: Help our team make the best use of their time and support the delivery of cross-organizational goals. Develop, maintain and improve core resources – including our handbook and policies, guides and templates. 

• Office and tools for work: Maintain a safe, functional and welcoming office and a navigable virtual working environment, supporting the team with the space, equipment and materials they need to do their best work. You are the main point of contact for our IT support, our office community managers, and for general enquiries.
• Governance and advisory: Support the engagement and leadership of our governance and advisory groups with the logistics and materials needed for their meetings – and support senior management by aligning the team to deliver our regular progress reports, as well as our planning and reporting cycles.
• People, internal communication and culture: help ensure our team’s time together adds value to our work and our cohesion by organizing key internal communications and events. Support hiring managers and prospective new hires by coordinating a seamless recruitment process and being a friendly and informative point of contact.

Download the full job description in the recruitment platform.

Working at A4S
A4S offers a competitive range of benefits, a good work-life balance, employee growth and development, and a focus on organizational culture.  
 

You’ll join a small team of about 45, who are based primarily in and around London as well as in Europe, the APAC region and North America. You’ll interact and work with all your colleagues across the global team and stay in the loop on the full extent of our programmes. We value our people, and strive for a collaborative, supportive and non-hierarchical structure.  
 

Our dedicated office is in Mindspace Shoreditch – a vibrant, modern and dog-friendly co-working space which hosts weekly events including brunches, after-work socials and the occasional ping pong evening! We also organize our own team lunches, park days and away days – with team volunteering days also on the horizon.

To apply
You can find the full job description attached in our recruitment platform – please read this carefully before applying.  
 

Please complete the application form by clicking 'apply via website' above,  submitting both your CV and a cover letter of no more than 2 pages as attachments where prompted. Please specify in your cover letter where you first heard about this position (eg Linkedin, Charity Job, Escape the City, A4S webpage etc.). The deadline is the 5 January 2025.
 

We value a diverse and inclusive team, and we know that studies have shown that some potential applicants are less likely to apply for jobs unless they meet every single requirement. If you are excited about this role but your past experience isn’t an exact match, we encourage you to apply and let us know what you can bring to it and A4S. You may be the right person for this job, or for future opportunities.  
 

Applicants should be able to show an understanding of A4S and its programmes, and outline what they can bring to the role. 
 

Applicants must have the right to work in the UK. We will consider applicants with Graduate or HPI visas that have at least 18 months remaining for permanent roles. We are currently unable to offer visa sponsorship. 
 

For more guidance on applying to A4S, please see ‘Tips for your application to A4S’ annexed  in our recruitment platform.
 

Benefits

1. 25 days leave, increasing by one day every year to a maximum of 30 days (pro-rata for part-time roles).

2. Up to 5 days per year for volunteering.

3. BUPA private medical insurance, which covers GP virtual consultations, hospital treatment, cancer treatment, mental health treatment and more. This is available from the beginning of employment and covers pre-existing conditions.

4. A 7.5% employer pension contribution, with a 2.5% minimum contribution from the employee.

5. WeCare membership, providing you and your family or cohabiting partner with access to 24/7 medical consultations, mental health support, guidance on legal and financial issues, and more.

6. Death in service and income protection insurance.

7. Perkbox membership, offering generous discounts across everyday spending, wellness and fitness, restaurants, gifts, travel, and more; and a wellness hub with content covering nutrition, workouts and meditation.

8. Flexible working arrangements – both in terms of location and core hours (subject to agreement and role-dependent, but never unreasonably refused).

9. A ‘cycle to work’ scheme.

We have an exciting opportunity to join the Triangle Community Garden, as a Project Manager.

We want to hear from you if you have a passion for nature connection, horticulture and social enterprise, love working with people and have management skills and/or experience.

In this role you will be managing and developing all aspects of our greencare projects; supporting our staff and volunteers; and ensuring our services reach as many people as feasible.

Triangle Community Garden runs horticultural therapy sessions in our allotment sites and community garden in Hitchin, Hertfordshire working with people with learning disabilities, autism and mental health issues.

Ideally you’ll have some knowledge or experience of social therapeutic horticulture and working with people with additional needs. You’ll need to have experience of managing people and projects and it would be beneficial if you had experience of developing services and networks with other local organisations.​

Appointment is subject to a satisfactory DBS (Disclosure & Barring Service) check.

· Salary: £28-32K fte

· Hours: 3 days a week (22.5 hours) worked flexibly

If you don’t have experience in all the areas, we are looking for please do consider applying – no one is perfect! The most important thing we’re looking for is your passion for what we do and your ability to manage people and projects.

Closing date: 1st December

The Triangle Community Garden is a charity, based in Hitchin, Herts, helping people of all ages and abilities to ‘Connect, Grow, Enjoy’ through community gardening and contact with the natural world.

We do this through:

· Supporting physical and mental health through our social therapeutic horticulture, healthy living and wellbeing projects

· Providing volunteering opportunities for all ages in nature

· Community events, forest school activities, wildlife walks and nature-based workshops

· Cooking classes for men

· Improving our local environment for people and nature

We are recruiting a Policy Officer to undertake an exciting new role within the Advocacy and Communications Team. You will report to the Director of Advocacy and Communications and work closely with all others in the team.

The purpose of this role is to strengthen LFF’s policy and advocacy efforts. You will be crucial in helping to develop strategic engagement, influence change and strengthen LFF’s impact on public policy, and in doing so, make a significant contribution to the prevention of child sexual abuse.

Bringing together your knowledge and experience engaging with various stakeholders, you will effect change by identifying opportunities to influence decision-making, analyse data to develop policy positions for the organisation, contribute to consultation submissions and provide advice on various policy matters.

Advocacy is one of our three strategic pillars within our current organisational strategy, together with reach and research.  It sits within the wider Advocacy and Communications Team which supports the promotion of all areas of our work across various channels: websites, social media, press and PR, marketing and digital advertising. As we look forward to a new organisational strategy in 2025, we will be embedding advocacy across the organisation and will be striving to better showcase our advocacy work both internally and externally.

Safeguarding

We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Equality, diversity and inclusion

We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.

As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process we actively remove bias from applications i.e. applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.

Closing Date: 13 December 2024
Interview Date: 19 December 2024
Location:  Hybrid, with work at both our Selly Park & Erdington Sites
Hours:  Full time 
Duration:  Permanent
Salary: Up to £41,000 depending upon experience
DBS Requirement: Basic 

“Happy to talk about flexible working.”

We are seeking an experienced candidate with a great understanding and knowledge of individual giving, who shows great leadership skills and the ability to collaborate across teams to maximise opportunities to achieve organisational growth. 

The role will manage the Donor Acquisition Fundraiser and In-Memory Fundraiser and be responsible for the overall delivery of our individual giving strategy. 

As the Individual Giving Manager, you will play a pivotal role in the planning and implementation of our individual giving programme of fundraising and activities, aimed at individuals. It will be the Individual Giving Manager’s responsibility to generate significant income through individual gifts, campaigns and appeals, regular giving, in memoriam giving, lottery and legacies, and to increase activity and income from these sources. 

Your primary focus will be on recruiting new donors, retention through a gold standard supporter journey and income growth for these vital areas of fundraising, all while leading a dedicated team. You will be responsible for delivering innovative and creative appeals as well as supporting the fundraisers responsible for in-memory and donor acquisition to achieve their targets and objectives. 

Individual Giving is a growing income stream for Birmingham Hospice, and this have been recognised by the Executive Team who are investing in this area, in particular regular giving and legacies. 

If you are a focused and driven individual who enjoys creating new and exciting fundraising appeals and campaigns, then we want to hear from you, but more importantly you must have a passion for fundraising and hospice care and the ambition to grow income and increase donor recruitment and retention.   

You will work across the fundraising department, in a culture of innovation and collaboration, to meet overall fundraising objectives.

If this sounds like the role for you then we’d love to receive your application!

Deaf Unity is a deaf-led charity empowering deaf people. We have an exciting opportunity for a proactive, passionate and highly-organised individual tomanage the administration of our busy BSL training and services, and in implementing strategies to promote these services to new businesses and individuals to grow this area of our charity at this exciting stage of our development.

In return you will have the opportunity to work with a dedicated team within a growing and unique charity. Income generated from training and courses goes back into the charity to fund our work with deaf school leavers, deaf job seekers and workers and out in the community. This means the work you do will make a positive contribution to and directly impact the lives of deaf people. 

Job Summary 

The Training and Services Manager is responsible for the comprehensive administration, management and promotion of Deaf Unity’s British Sign Language (BSL) training, interpreting services, Deaf Awareness, and other related training courses. This role includes managing course logistics and the freelance team delivering training, monitoring email communications, promoting services, liaising with students, clients and teachers, maintaining the CRM system, handling invoicing, capturing feedback, and managing evaluations. The ideal candidate will be organised, communicative, and committed to providing exceptional service to our clients and students while meeting sales targets. 

Location: London – initially fully remote with some ad hoc site visits. Potential for future hybrid role. 

Reports to: CEO 

Line management responsibilities: freelance BSL teachers and trainers, and freelance communication support team 

Job Type: 35 hours per week, salary £30k-£35k 

Key Responsibilities 

1. Service Management and Administration: 

• Oversee the administration of all services such as BSL courses, interpreting services, Deaf Awareness, and other related training courses. 

• Schedule and coordinate external training sessions and courses, ensuring all logistical details are managed effectively. 

• Monitor and respond to emails in designated inboxes related to training and services. 

• Manage freelance trainers and teachers to ensure the smooth delivery of all courses. 

• Manage freelance interpreters and CSWs to ensure the smooth delivery of communication support services. 

• Ensure compliance with Deaf Unity’s policies and procedures (e.g. finance, safeguarding, health and safety, EDI) in every aspect of service delivery 

2. Promotion of Courses and Services: 

• Develop and implement strategies to promote training, courses and interpreting services to potential clients and students. 

• Conduct outreach and build relationships with organisations, businesses, and individuals to increase course enrolment, and training opportunities. 

• Utilise various marketing channels, including social media, email campaigns, and partnerships, to promote courses. 

• Meet or exceed sales targets for course enrolments and sales of training programmes. 

3. Client, Student, and Teacher Support: 

• Act as the primary point of contact for students, clients, and teachers, providing exceptional customer service and support. 

• Assist with course registration, answer queries, and provide detailed information about training programs. 

• Maintain strong relationships with existing clients, students, and teachers, ensuring their needs are met and expectations exceeded. 

4. CRM and Invoicing: 

• Keep the Customer Relationship Management (CRM) system up to date with accurate and relevant information. 

• Generate and manage invoices for BSL and training courses. 

• Track payments and follow up on outstanding invoices to ensure timely payment. 

5. Feedback and Evaluation: 

• Capture feedback from students, clients, and teachers through surveys, or other appropriate methods. 

• Analyse feedback to identify areas for improvement and implement changes to enhance course quality and delivery. 

• Prepare and present evaluation reports to senior management, highlighting key findings and recommendations. 

Qualifications and Skills 

Essential 

• Strong organisational and multitasking skills with a keen attention to detail. 

• Experience of managing staff/a small team 

• Excellent written and verbal communication and interpersonal skills. 

• Ability to work independently and as part of a team. 

• Proven track record of meeting sales targets and promoting services. 

• If no existing BSL skills, an interest and commitment to learning BSL is required (free training provided). 

Desirable 

• Knowledge of BSL (ideally Level 2/3 or above – ongoing BSL training provided for free up to and including Level 3). 

• Proficiency in using CRM systems and other administrative software. 

• Experience in business outreach and building business relationships and partnerships. 

Personal Attributes 

• Proactive and resourceful with a problem-solving mindset. 

• Passionate about education, training, and supporting the Deaf community. 

• Committed to continuous improvement and excellence in service delivery. 

Application Process 

To apply for the position of Training and Services Manager, please submit your CV and a cover letter detailing your relevant experience, how it matches the criteria and why you are interested in this role by 23:59 Sunday 1st December. 

Deaf Unity is a charity that values diversity, equity, and inclusion as essential to our mission. We actively encourage applications from Deaf candidates, and make a commitment to interview all Deaf applicants who apply and who match the essential criteria for the role. If you would like to be considered under this commitment, please let us know in your application. 

Battersea's Human Resources team works collaboratively with managers, teams and people across the organisation to create a positive impact for cats and dogs through our people and culture.

We are looking for someone to join our team as HR Operations Manager. The HR Operations Manager will play a crucial role in supporting the employee lifecycle and employee experience here at Battersea, developing and aligning HR practices with Battersea’s strategic objectives. 

The role ensures the efficient and customer focused functioning of the department’s daily operations, with oversight of the resourcing team and leading on policy review and development, the continuous improvement of people processes, HR compliance, and budgeting and contract management. It will also lead to the development, coordination and delivery of key projects which enable the delivery of our People Strategy.

The ideal candidate will be Level 7 CIPD qualified (or equivalent through experience), with experience in a HR management role, successfully leading, managing, motivating, and developing a high performance team.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.   

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 22nd December 2024
Interview date(s): w/c 13th January 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Location: London - Hybrid (2 days office attendance)
Contract: Full Time, Permanent
Salary: Circa £40,000 PA + Benefits.

The Role:
As our Supporter Engagement Manager, you will work to ensure that SPANA provides its supporters and external stakeholders with the best-possible experience of the charity. While line-managing the Supporter Engagement team, your work will range from ensuring SPANA donations and post are compliantly processed, to
co-ordinating responses to enquiries, comments and complaints via post, phone and online. You will also manage the development and delivery of SPANA’s community fundraising programme.

This role will suit a dynamic, agile individual who recognises the importance of customer care and has the ambition to build SPANA’s position as a centre of excellence in supporter engagement.

Supporter Engagement

- Ensure all donations and enquiries are acknowledged appropriately, professionally and within agreed timeframes/our service level agreement, in order to maximise supporter and stakeholder satisfaction.
- Manage the operation of SPANA’s PO Box and London mailing points, ensuring all post is compliantly processed, recorded and scanned.
- Manage the SPANA FAQs, standard enquiry responses and thank you letters to be used by the team.
- Personally handle complaints and any sensitive matters, working with the Head of Supporter Engagement and Database, and the Director of Global Fundraising, Marketing and Communications, as necessary.
- Create and maintain Supporter Engagement process documents and training guides.
- Ensure all Supporter Engagement team interactions with stakeholders are captured on Raiser’s Edge.
- Ensure all donors, supporters and stakeholders have the best-possible experience in every interaction with SPANA.

Community fundraising

- Manage the development and delivery of SPANA’s community fundraising programme, including our current products World Tea Party and Big Knit.
- Ensure the charity meets or exceeds its annual community fundraising income target, whilst managing relevant expenditure.
- Manage the development of community fundraising marketing materials, working with external suppliers and internal stakeholders as necessary.

Management

- Manage the Supporter Engagement team, motivating and developing team members to deliver on objectives and targets.
- Report regularly on the performance of the Supporter Engagement team, compiling key performance figures (e.g. complaints log).
- Manage the workflow of the Supporter Engagement team, ensuring all daily tasks are covered at all times and all team members have a manageable workload.
- Establish good working relationships with our external suppliers, data handlers and agencies, and resolve queries and complaints involving them as necessary.

It should be noted that this job specification and remit may develop over time. The postholder should be happy to adapt and take on new and different tasks within the scope of the role.

Knowledge, Training & Qualifications:

- Knowledge of supporter engagement and customer care policies, process, procedures and programmes.
- Knowledge of community fundraising and supporter events.
- Knowledge of charity fundraising regulations, GDPR and data practices.
- Knowledge of the requirements and expectations of working in the charity sector.
- Knowledge of the animal welfare charity sector (desirable).

Experience

- Experience of working in a supporter engagement role or equivalent, with a track record of developing and maintaining strong and effective relationships with donors, supporters and stakeholders.
- Experience of establishing and development processes and procedures that optimise performance

Skills and Attributes

- Ability to diffuse situations with patience and diplomacy, to be a problem solver and to show sensitivity when required – e.g. when dealing with the bereaved in relation to in-memory gifts.
- Excellent computer skills, including ability to use Microsoft Office 365 suite, including strong Excel and Word skills.
- Database skills, preferably of Raiser’s Edge.
- French speaking (desirable).

For the Full Details and Attributes, please download the full job pack attached to this role.

REF-218 176

Why work for us?

At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.

At CARE International UK, we are committed to creating a workplace that fosters innovation, collaboration, and personal growth. We believe in making a difference and offer you the opportunity to contribute to impactful humanitarian work. Our supportive environment, emphasis on professional development, and dedication to diversity and inclusion make CARE an exceptional place to advance your career.

We are seeking a Risk and Internal Audit Manager to lead our risk management and internal audit initiatives. This critical role involves developing a robust risk management framework, conducting thorough internal audits, and ensuring compliance with donor requirements. The successful candidate will demonstrate an understanding of humanitarian issues and standards, including codes of conduct and accountability principles, and possess a working knowledge of French or Spanish. Exceptional communication skills and the ability to influence stakeholders are essential.

About you

You are a highly skilled professional with a Chartered Institute of Internal Auditors (CIA) certification or a full CCAB qualification (e.g., ACA, ACCA). Your extensive experience in risk management and internal audit, particularly within an international NGO or a similar environment, equips you with the necessary expertise to excel in this role. You are a strategic thinker with excellent communication skills, capable of engaging and influencing stakeholders at all levels. Your analytical prowess and problem-solving abilities, combined with your self-motivation and proficiency in Word, Excel, and PowerPoint, set you apart.

About the role

As the Risk and Internal Audit Manager, you will play a pivotal role in fortifying our organisation by overseeing both risk management and internal audit operations. You will develop and manage CARE International UK’s risk management framework, maintain and update the organisation’s risk register, and provide regular risk management reports. You will also develop and execute an annual internal audit plan, ensuring compliance with recognised auditing standards. Your role involves coordinating with various CARE entities and overseeing specialist audits in areas like cybersecurity and GDPR. International travel will be required to support CARE International UK funded programmes.

About CARE

CARE International UK is part of a global confederation dedicated to fighting poverty and social injustice. We work in over 100 countries, supporting life-saving programs and advocating for policy changes to improve the lives of the world’s most vulnerable populations. Our mission is to save lives, defeat poverty, and achieve social justice. Joining CARE means becoming part of a team that is passionate about making a tangible difference in the world.

Safeguarding

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:

- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

- appropriate criminal record checks (including a Bridger check, link here).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.

Equality and Diversity

We are committed to Equality and value Diversity.

We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to our HR team.

We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK

Closing date:  6 December 2024

Interview date:  TBC

Who we are

Galapagos Conservation Trust (GCT) is the only UK registered charity to focus exclusively on supporting the conservation and sustainability of the Galapagos Islands, Ecuador. Our programmes respond to major threats to the Islands and the surrounding marine reserve including pollution, invasive species, overfishing and climate change. We take a ‘science to solutions’ approach, ensuring our programmes are based on robust science and result in solutions being implemented. We work in collaboration with an ecosystem of partners, taking a ‘grassroots to Government’ approach to ensure conservation solutions are co-designed, accepted, and effective.

Role Description

Our membership community are the lifeblood of GCT, representing a passionate group primarily based in the UK, inspired by the magic of Galapagos. Through their membership donations, this community provides a critical stream of income, protecting this special place long after people visit and represent our best advocates for protecting Galapagos into the future. We are seeking a special individual who can help us reach more of this UK audience and catalyse a growth in new supporter recruitment. At GCT, we truly believe that regenerative tourism can be part of the solution for conservation and this role will also drive stronger connections with tourism businesses and other targeted corporates to grow GCT’s income, donor recruitment opportunities and also to disseminate messaging to influence more sustainable practices in the Galapagos tourism industry.

Reporting to the CEO, the Membership & Regenerative Tourism Manager will drive the development and implementation of three key GCT strategies: Membership, Corporate fundraising & Regenerative Tourism. The role will line manage the Individual Giving Fundraiser who is responsible for managing GCT’s contact database and membership/corporate fundraising administration.

What you’ll deliver:

Membership

· Working with the Individual Giving Fundraiser you will oversee a growth in GCT’s membership (targets to be agreed upon appointment) whilst ensuring our strong record of supporter retention is maintained, ensuring our members feel a valued part of protecting Galapagos.

· Working with the Individual Giving Fundraiser and Communications team, you will develop and deliver high quality communications to members and tourism contacts, growing recruitment and ongoing engagement.

· Working with the Individual Giving Fundraiser you will manage GCT’s contact database (CRM) and will refine GCT’s membership, supporter and corporate data tracking processes, reporting monthly and quarterly indicators to the Senior Leadership Team and Board.

· You will ensure robust administration of membership, supporter and corporate income, with an ‘all-hands-on-deck’ attitude during busy income processing times.

· You will lead promotional activities for legacy gifts, stewarding legacy pledgers.

· You will support the Senior Philanthropy Manager in donor relationship management, ensuring a strong donor journey at all levels.

· You will provide strategic input to the CEO for ongoing membership, tourism and corporate fundraising strategy delivery and development.

Corporate Partnerships

· Working with the CEO and Senior Philanthropy Manager, you will review and relaunch GCT’s corporate membership/ sponsorship scheme in 2025 linking with GCT’s 30th Anniversary.

· Working with the Senior Leadership Team you will support the development and implementation of GCT’s first Galapagos Regenerative Tourism Partner initiative (aiming to generate c. £50K per year towards regenerative tourism work).

· You will continue recruitment and cultivation of GCT’s corporate partners from the travel industry and other industries, ensuring partnership deliverables and income targets are met.

· You will support the Senior Philanthropy Manager with logistics, promotion and fundraising strategies for the GCT cruises.

Regenerative Tourism

· You will stay informed of tourism news from Galapagos and trends for UK tourists including attending relevant networking events, updating the wider GCT team on a quarterly basis.

· Support GCT’s position on the Galapagos Regenerative Tourism Working Group.

· Ensure opportunities to share regenerative tourism messaging are optimised to increase industry uptake of biodiversity and local community positive solutions.

General

· Stay informed of existing and new fundraising legislation and guidance from the Fundraising Regulator, keeping the Senior Leadership Team updated of any changes.

· Support for GCT events such as our annual Galapagos Day.

· Ensure GCT’s fundraising and contact data management policies are kept up to date and implemented across the organisation.

· To support other team members as required at busy times.

About You: Person Specification

Who we are looking for:

· An enthusiastic and experienced fundraiser with a true passion for the natural world, keen to drive ambitious strategies to grow our impact.

· An experienced community cultivator and relationship builder, supporting thriving networks of contacts.

· An excellent communicator with experience of customer communications, confident at networking, representing the organisation and recruiting new supporters.

· A highly organised, target driven and goal orientated individual who has strong experience of motivating others and managing happy, productive teams.

· A self-starter who will be responsive to the changing demands of a growing organisation and is willing to drive change within the organisation and challenge current processes where appropriate

Work Experience & Skills Required:

o Experience delivering six figure annual income targets.

o A demonstrable track record in membership management and/or corporate fundraising.

o Skilled networker with proven ability to develop and cultivate new relationships and steward existing ones.

o Highly organised with the ability to plan, prioritise and deliver to tight timeframes.

o Strong finance/budget planning experience with ability to track targets, RoI and KPIs.

o Excellent written and verbal communications skills, experience in best practice customer service.

o High digital literacy, confident in a variety of softwares (e.g. Excel and other Microsoft Office programmes, databases and CRM systems).

o Excellent team management skills with evidence of supporting others to achieve their potential, experience in training others desirable.

Desirable:

o Experience working in the charity sector and particularly in environment/conservation or the tourism sector will be an advantage.

o Evidence of fundraising and/or marketing skills e.g. a qualification or training course is desirable.

o Spanish language ability is an advantage but not critical to this role.

o Confidence in public speaking to a variety of audiences and experience facilitating workshops is beneficial.

Place of work: GCT offices, central London (UK) with potential for occasional national and international travel; based in London office at least 2 days per week, option to work from home up to 3 days per week. This is a UK-based role, please only apply if you are legally entitled to work in the UK and can easily travel at least two times a week to our London office (near Waterloo).

Hours of work: 35 hours (5 days) per week.

Salary: £32,000 - £37,000 depending on experience, 25 days of annual leave plus bank holidays

Reports to: CEO

Line Manages: Individual Giving Fundraiser, possible intern/ volunteer/ consultant management

Closing Date: 12 noon, Thursday 5 December 2024. First interviews planned for week of 9 December.

To Apply:

Email a cover letter detailing your motivations for applying and what excites you about our work, your relevant key skills to this role and what you would prioritise in your first few months of doing this role (formatted as a formal letter) with a CV. GCT is an Equal Opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of age, sex, race, disability, sexual orientation, religion, marital/partnership status or parental status. GCT politely requests no contact from agencies.

This role involves overseeing the performance and development of Service Leads and Community Support Workers, ensuring high-quality service provision, and driving continuous improvement. The Service Manager will manage resources, budget, and service delivery plans to meet the needs of the community and align with organisational objectives.

Role Specific Responsibilities:

· Oversee daily operations of community support services, ensuring service delivery meets organisational standards and regulatory requirements.

· Supervise and support Service Leads and Community Support Workers, fostering a collaborative and high-performing team environment.

· Provide oversight and support to Service Leads in managing contract meetings, ensuring accurate reporting, compliance with service agreements, and effective communication with stakeholders.

· Monitor service performance through data analysis and regular evaluations to ensure continuous improvement.

· Develop and implement service improvement plans based on feedback and evaluation findings.

· Manage resources and budgets effectively to ensure efficient service delivery.

· Build strong relationships with stakeholders, partners, and the community to enhance service delivery and engagement.

· Facilitate regular team meetings and training sessions to support staff development and service improvement.

· Ensure all team members adhere to organisational policies and procedures, including safeguarding and data protection.

· Participate in strategic planning and contribute to organisational development initiatives.

· Represent the organisation at external meetings and events as required.

Key objectives include:

· Ensure the delivery of high-quality community support services that meet the needs of service users.

· Achieve continuous improvement in service performance through regular monitoring and evaluation.

· Develop and maintain a skilled and motivated team of Service Leads and Community Support Workers.

· Manage resources and budgets to ensure efficient and effective service delivery.

· Enhance stakeholder and community engagement to support service delivery objectives.

Expectations

· Demonstrate strong leadership and team management skills.

· Exhibit excellent organisational and time-management abilities.

· Communicate effectively with service users, staff, and stakeholders.

· Apply a strategic approach to service development and improvement.

· Maintain a commitment to the organisation's values and mission.

Other

• Be willing to work outside normal working hours on occasion (advance notice will always be given).
• Willingness to travel for meetings and events as needed.
• Undertake other duties appropriate to the post as requested by the Director of Community Support Services.

**All Job Descriptions are subject to periodic review**

The Talent Set are delighted to be working with Guts UK to find their new Philanthropy & Trusts Manager.

The charity offers a flexible working environment, with offices in London (NW1) and Huddersfield (HD1) and are open to working arrangements that allow a presence in either location 1dpw.

Philanthropy & Trusts Manager
£39,000 - £45,000 dependent on experience
London/Huddersfield (hybrid with min. 1dpw at either office)

Guts UK supports those with digestive diseases, funding life-saving research into the digestive system, including the gut, liver, and pancreas. Since 1971, they’ve invested over £16 million in studies to improve diagnosis and treatment. The charity also provides expert information, raises public awareness, and empowers individuals to seek help for digestive conditions.

Research shows that 58% of people are embarrassed to talk about their digestive condition or symptoms and 51% of people delay seeking advice for their symptoms for over 6 months. Guts UK’s vision is of a world where digestive disorders are better understood, better treated, and everyone who lives with one gets the support they need.

The charity has big ambitions for the future, with the Philanthropy and Trusts Manager playing a key role in supporting the charity to increase income to deliver greater impact through services and support. You'll work as part of a close-knit team, leading the development of the Trusts & Foundations portfolio, alongside identifying opportunities for corporate partnerships. 

As Philanthropy and Trusts Manager you will craft compelling proposals, identifying new opportunities for funding and applying a relationship-led approach to ensure long-term, impactful support. You will have autonomy to think creatively and strategically, working closely with the senior team to proactively identify funding opportunities that support the strategic aims of the charity. 

The Role:

• Develop and implement strategies for trusts, foundations and corporate fundraising, growing a prospect pipeline by identifying opportunities to secure multi-year/high value support from these audiences.
• Create compelling proposals/pitches, targeting high value funders and showcasing opportunities for innovative partnerships/funding. 
• Foster a relationship-led approach, enabling strategic stewardship and account management of new/existing funders to maximise funding opportunities. 
• Collaborate with key stakeholders (internally and externally) to support long term plans and enable long term, sustainable growth of income. 

About You:

• Experience of trusts/corporate fundraising, with a proven track record of identifying and securing 5-figure donations.
• Strong account/relationship management skills, with a proactive approach to maximise opportunities and develop long-term relationships.
• Skilled in pipeline management and prospect research, including working closely with key stakeholders to identify network opportunities. 
• A creative and collaborative nature, with the ability to work as part of a small, ambitious team, to propose and initiate new ideas/projects. 

Closing Date: Thursday 5th December
Interviews: First interviews w/c 9th December

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

We’re evolving… 

As Artsadmin heads towards its 50th year of producing and supporting extraordinary work by ground-breaking artists and creatives, we’re seeking similarly brilliant people to join the team and help us continue to adapt to the world around us.

The Building and Facilities Manager will provide an important role at a crucial time of change for Artsadmin. They will ensure the efficient and sustainable operation of Artsadmin’s vibrant and creative hub, Toynbee Studios, which includes rehearsal studios, managed offices and a cafe.

The ideal candidate will be a motivated and methodical individual who can demonstrate the skills and experience necessary to run a building in a safe and well-maintained way alongside a commitment to providing a warm and welcoming environment for visitors, staff, tenants and hirers. They will have good communication and organisational skills, be task-focused and proactive in their approach.

Be part of an inclusive organisation that centres artists and artistic practice from our home in London’s East End, reaching audiences across the UK and around the world. 

Applications close 10am Monday 9th December 

Interviews will be held on Thursday 19th December in person 

ABOUT US

School of Hard Knocks (SOHK) is a charity that exists to empower and support children who are living in complex and challenging circumstances. By fostering an environment of genuine acceptance and through the use of physical activity and group and one-to-one support sessions, SOHK enables people to find meaning and purpose to life. All of SOHK's activities are underpinned by an evidence based sport for development framework called the 5Cs.

OVERVIEW

We currently have a small fundraising team that has been together since April 2023, consisting of a Partnerships Manager, a Trusts and Foundations Manager and an Events Co-ordinator. The new Interim Head of Fundraising will lead this team, including our Communications and Marketing Manager.

Our desire is not just to bring a person on board who will lead the team from behind the lines, but someone who will take full ownership of the fundraising targets and be the visible lead fundraiser of the charity.

We want someone who will effectively deliver year one of our new three-year fundraising and marketing strategy to achieve future planned growth. Key responsibilities will be:

Team Leadership

• Take ownership of the fundraising targets and ensure that they are met.
• Lead the fundraising team and be ultimately responsible for their job satisfaction, appraisals and personal development.
• Ensure continuous evaluation of all fundraising activity.
• Monitor progress of each stream of fundraising and make adjustments as needed to achieve targets.

Relationship Generation and Stewardship

• Establish and nurture strong relationships with existing and potential donors, including individuals and corporations.
• Develop and implement tailored cultivation and stewardship plans to enhance donor engagement and loyalty.
• Ensure that regular communication with donors is in place, providing updates on projects, expressing gratitude, and soliciting continued support.

Strategy

• Lead on the execution of the new three-year fundraising strategy aligned with the charity’s mission and goals.
• Identify and explore new fundraising opportunities and innovative techniques to maximize revenue generation.
• Work as part of the Senior Management Team to develop plans and budgets that support the delivery of the organisation's strategic aims.

Reporting, Monitoring & Budgeting

• Report as required on all activity and progress to the Senior Management Team, (trustees) and Board of Trustees and its Fundraising Sub-committee.
• Monitor and manage expenditure related to fundraising activities, ensuring cost-effectiveness and adherence to budgetary constraints.
• Lead on development and upkeep of pipeline processes, ensuring high quality and live information is available across the fundraising team and finance functions.

ABOUT YOU

Your Key Strengths:

• Be a highly experienced and proven fundraiser, with at least five years of UK based charity fundraising experience.
• Have exceptional interpersonal skills - comfortable speaking with senior business leaders, decision makers and High Net Worth individuals…. And comfortable making ‘the ask’!
• Maintain high levels of discretion and tact; able to maintain confidentiality.
• Be personable yet decisive and confident, capable of working with and inspiring colleagues and volunteers.
• Have exceptional organisational and critical thinking skills; able to keep abreast of all the different streams of income and prioritise projects.
• Be IT literate and comfortable with fundraising software.
• Be a genuine self-starter, proactive, collegiate, driven and committed.

TERMS OF APPOINTMENT

• This is an interim role, for 12 months from January 2025.
• The salary is £50,000 - £55,000 depending on experience.
• You will get 25 days annual leave per year plus UK National Holidays. Also, we give any normal working days between Christmas and New Year as additional holidays.
• Reasonable flexible working arrangement , but you must have the ability to work outside of core hours and travel across the UK when necessary.

Applications close at 10pm on Wednesday 11th December