Communications Manager Jobs in Reading, England
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We are recruiting for a private international charitable foundation which seeks to support environmental recovery, supported by cultures and economies grounded in Earth lore, in line with their “breathe freely” ethos. As such they are committed to grants and other investments that are healing to the climate, to biodiversity, and to human cultural relations with the other-than-human. The foundation is currently based in a Hong Kong family office, with personnel in Hong Kong and the UK, as well as Cameroon, Brazil, Australia, Papua, and the US. The candidate can choose to be in the U.K. or in Hong Kong, working visa can be offered if needed.
The organization has been in a phase of significant growth and change over the last five years and are increasingly bringing systems, data and associated functions in-house to support the record-keeping and analytics they need to inform their growing operations.
Role
This is a new position. Under the general direction of the Director of Operations, you will be involved in all the duties required to maintain a complete general ledger and financial records and support financial planning/forecasting.
International Accountant Responsibilities
— The responsibilities of the International Accountant will include, but are not limited to:
International Accounting Operations
- Develop a General Ledger Chart of Accounts which supports our current grantmaking operations with the flexibility to accommodate various directions in our growth, allows easy consolidation with sister entities, and is IFRS compliant to allow us to provide regulatory and audit reporting in various jurisdictions.
- Implement optimal Chart of Accounts and processes, evaluating current and alternate accounting systems as needed and developing interface processes to existing systems as needed (HRIS, Payroll, Grants Management System, expense reporting) as needed.
- Perform duties necessary for the timely and accurate verification and recording of financial and investment (MRI/PRI) operations including general ledger, entries and reconciliations, investment portfolio tracking and transactions, international payroll, benefits and taxes.
- Work closely with Human Relations Specialist on payroll and benefits administration processes.
- Collaborate with senior management team, Operations Manager and others to determine an optimal process for reviewing and approving expenses.
- Audit corporate credit card(s).
- Identify institution and global consolidated reporting needs with senior management team and agree schedule and distribution for regular financial reporting.
Budgeting and Financial Planning
- Assist in preparation of the annual organisational and department budgets.
- Monitor and provide quarterly budget performance reports and analysis to organisation and departments with close cooperation to develop and implement measures to minimize variance.
- Assist staff to self-manage budgets.
- Support financial planning and forecasting including developing scenarios for growth.
Cash Flow Management
- Reconcile annual and quarterly projected expenses and cash flow requirements and coordinate with family office for redemption decisions.
- With Operations Manager and Human Relations Specialist, maintain and improve policies and organization discipline for accurate and timely processing of accounts payables, employee expense reports, travel guidelines, time reporting, etc.
Regulatory and Audit Compliance (initially in support of regulatory reporting through the family office)
- Strengthen financial systems integrity and controls according to IFRS, tax and regulatory measures and foundation policies.
- Build systems for timely and accurate provision of data and provide direct support for annual audit and tax filing.
- Work with external advisors, as needed, to ensure compliance with relevant country and international regulatory requirements in areas of taxes, documentation requirements, payroll and benefits.
General and Other
- Develop and manage relationships with accounting related service providers as needed including in-country and global accountants, auditors, payroll and tax experts.
- Develop and maintain an asset inventory/schedule.
- Support for MRI/PRI activities as needed.
- Continually improve internal financial processes.
- Potential management of banking relationships, international wire transfers and/or other payment systems.
- Occasional travel as required for the execution of duties.
- Other duties are consistent with the accountant’s role and experience as the foundation continues to evolve, or from time to time as prompted by institutional priorities.
Qualifications
— The successful International Accountant candidate will likely reflect much of the following profile:
Essential
- Several years of progressively responsible professional experience in international accounting, ideally in an international organisation and / or in auditing / tax consulting.
- Accounting experience in philanthropy or non-profit.
- Experience in multiple tax jurisdictions and working in multi-currency environments.
- In-depth IFRS knowledge.
- Excellent, hands-on knowledge of web-based systems including accounting (current platform is Xero), and office suite platforms (proficiency in Microsoft Office Suite preferred).
- Comfortable in complex and highly matrixed environments. Demonstrated ability to work collaboratively and effectively with peers across disciplines and functions in shared efforts with proven ability to influence without direct formal authority.
- Comfortable working remotely.
- Strong organizational and time management skills with the ability to be flexible and re-prioritize as needs arise.
- Pleasant and effective communication skills, written and oral. (English is our working language).
- Experiential cross-cultural understanding and perspective, aware and appreciative of differing worldviews and the ability to communicate with and learn from the wide variety of people who comprise our grantees, allies and staff.
- Kind and generous with partners and colleagues.
Desired
- Prior experience with an international non-profit organization or grantmaking foundation.
- Fluency in a second language with preference for dominant languages of one of our working regions (e.g. French, Portuguese, Bahasa, Thai, Lao, Burmese).
- International living and/or working experience including in the Global South.
- Strong analytical, conceptual, and creative problem-solver who continually looks for new ways to improve processes with a “can do” attitude and a sense of humour.
- Located in and able to legally work in the UK or Hong Kong.
Alongside this we will value applicants who are:
- Deeply committed to regenerative/ecological cultures and economies, preferably with experience of holistic/indigenous cosmologies.
- Humble, recognising humanity’s place amongst all living creatures on this one planet.
We pride ourselves on being diverse and inclusive.
TO APPLY FOR THE INTERNATIONAL ACCOUNTANT ROLE
Please submit a letter of interest outlining your relevant experience and financial requirements with a resume to Pin Han. Review of credentials will begin immediately. We seek to have someone in place as soon as possible.
The organisation does not maintain a website but will provide more detailed information on the foundation to qualified applicants.
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Matching talents to fulfil roles in sustainability organizations, including nature conservation, holistic education and wellness in Asia and the U.K.
Coeliac UK currently has an exciting opportunity for a Food Policy Officer, to join our team in High Wycombe, with the possibility to regularly work from home by prior agreement with your line manager. You will join us on a full time, permanent basis. In return you will receive a competitive salary of £31,902 to £35,447 based on experience.
Coeliac UK represents over 60,000 members providing information and support to those affected by coeliac disease or following a gluten free diet. We also campaign on behalf of all those living with coeliac disease and undertake research into the causes of the disease.
The Food Policy Officer role:
As our Food Policy Officer, you will support the charity’s activities in relation to food policy and information with a focus on maintaining Coeliac UK’s food standards and food information
Key responsibilities of the Food Policy Officer:
- Monitoring Coeliac UK’s gluten free catering accreditation scheme including reviewing audit reports, feedback and corrective actions. To ensure menus and documentation are in line with Coeliac UK guidance.
- Working alongside the commercial team to assist caterers in their preparation for Coeliac UK’s gluten free accreditation scheme
- Attending meetings with caterers and manufacturers working with Coeliac UK.
- Managing the creation of quarterly reports for the gluten-free catering accreditation scheme
- Working with the Head of Food Policy in the development and review of food policy to draft policy positions and to contribute to the necessary intelligence gathering, horizon scanning and consultations to represent the charity.
- Being able to critically analyse the evidence and ensure that information on food and the gluten free diet is up-to-date.
- Providing administration for Coeliac UK’s Food Standards Committee.
- Contributing to the evidence base relating to food policy, standards, legislation and technology.
- Contributing to food research in order to develop the evidence base in the area of
food and the gluten free diet, to inform charity policy and meet the charity’s
business and strategic aims. - Contributing to articles for Coeliac UK publications and consumer/trade press, as
required. - Representing and promoting the work of the charity amongst stakeholders from the
food sector. - Representing the charity by speaking at food events.
Essential experience, skills and knowledge required for the Food Policy Officer role:
- A motivated individual with initiative and a structured approach to work
- Good organisational skills.
- Excellent communication and inter-personal skills.
- Able to work under pressure and meet deadlines.
- Educated to degree standard.
- Knowledge in the areas of quality assurance, food technology and nutrition
- Understanding of scientific evidence base and research.
- Numerate with necessary skills to produce, monitor and interpret audit information, quality assurance processes and guidance documents.
- Ability to critically review scientific literature.
- Good IT skills - MS Excel, MS Word, MS Outlook, MS Power Point.
- CMS and website content management experience
If you would like to be considered as our Food Policy Officer, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!
Job summary:
Recently named Charity of the Year by Just Giving Awards 2022, we’re committed to moving further, faster to accelerate change for everyone affected by a brain tumour. Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait.
The Community Experience (CX) team ensures that The Charity’s wonderful community receives excellent customer service. As part of this important team, you will contribute to providing an exemplary core operations function, guaranteeing a high quality experience for our donors and supporters through their journey with the Charity. You will work on maintaining essential data streams between external sources and our database, as well as the relationships with both supporters and suppliers that underpin them.
Everything the team does is about ensuring CX excellence, from handling first communications and processing income, through to ensuring that an appropriate ‘thank you’ is received. Working closely with the Fundraising, Finance and IT teams, you will be responsible for ensuring data is imported and reconciled accurately on our database in the most efficient and effective way possible.
Who we’re looking for:
A multi-tasker with strong numeracy and literacy skills, you’ll have an excellent eye for detail, strong organisation skills and the ability to deliver a consistently high level of service in a busy environment.
You’ll have a friendly and can-do manner with excellent communication skills and will be confident working with a range of stakeholders and supporters.
Key accountabilities:
- Respond to inbound donation enquiries in a professional and timely manner
- Manage accurate daily bank reconciliation tasks, working closely with the Finance and Fundraising teams, as well as supporting on month end reconciliation processes
- Process fundraising and donation data into our Salesforce CRM from multiple external sources such as JustGiving
- Process donations made via website, post and phone, including responses to mailings and appeals
- Provide administration support, including preparing thank you letters and carrying out data hygiene activities
- Ensure Salesforce CRM data is accurate and up-to-date and used effectively and consistently for recording information, communication and activity
You’ll be a great fit if:
We encourage you to apply to the role even if you do not meet all of the criteria.
Experience:
- Delivering administrative support in a busy environment at a charity, or in a finance or data-focused team
- Working as part of team and able to demonstrate effective collaboration
- Working with a CRM database to record information
Knowledge, Skills & Abilities:
- Excellent attention to detail and accuracy, especially with numbers
- Excellent all-round communicator
- Highly organised, confident and capable of taking initiative
- Able to work with a range of people, both remotely and face-to-face, understanding their needs and communicating in an efficient and empathetic way
- Able to manage a varied and complex workload, working flexibly, prioritising competing demands and meeting deadlines and targets
- Self-reliant and confident IT user including internet, databases, and MS Office, particularly Excel and Outlook
*Please note that the responsibilities listed are not exhaustive and this job description may be subject to change as the role evolves over time.
What we’d like to give you:
You’ll be joining a collaborative, bold and innovative team of individuals who put our community first and are connected by a passion to make a real difference.
Location: While contracted to our office in Fleet, Hampshire, our team supports a blend of office and home working provided you have adequate broadband and IT capability, with an average of 3 days in the office each week.
Working hours: This role is 37.5 hours per week, with some out of hours working.
Benchmarked salary: c. £23,550 (dependent on level)
Our amazing benefits:
· 25 days annual leave (pro-rated for those who are part-time). Increases yearly with length of service
· Celebrate your work anniversary in true Charity style
· Occupational Sick Pay
· Hybrid working
· Flexible working
· Charity pension
· 1 day life leave per year to celebrate a special moment of your choice
· Wellbeing support including professional counselling
· A personalised on-boarding programme
· Cycle to Work Scheme
· Perkbox – our team discount portal
· Health care vouchers
*Some of these benefits are non-contractual and are subject to change
Diversity & Inclusion:
The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.
We strive to create a workplace that celebrates diversity and provides equal opportunities for all candidates and we encourage all individuals to apply even if they don’t meet all the criteria.
You can find out more about what we’re doing to become a diverse organisation here.
Eligibility to work:
Whilst we'd love to have you on board, we want to be upfront as we’d hate to waste your time applying for a role where we can’t take you on. At the moment, we're unable to offer visa sponsorship for any of our positions. We're currently seeking candidates who are already authorised to work in the UK without the need for sponsorship, who can remain on a permanent basis.
How to apply to our team:
Please apply by going to our website and clicking ‘join our team’ button, attaching your CV and a covering letter explaining why you want the role, what you would bring to the team and how your skillset and experience will enable us to make a real impact for those affected by brain tumours.
We are keen to ensure that our recruitment process is inclusive so if you’d find it beneficial to submit your application in a different format, please drop us a line via our website.
Advert close date: 18 July 2024
First interview date and location: TBC over Zoom
Second interview date and location: TBC at our office in Fleet
The post holder will also:
· Contribute to achieving the objectives of The Brain Tumour Charity
· Live and breathe our values by being bold, collaborative and innovative, with a community-first approach to everything you do
· Undertake any additional and ad hoc tasks as required
· Participate in team meetings and other meetings as required
· Monitor and evaluate activities and provide written reports
· Represent The Charity at external events in a professional manner
· Work within an equal opportunities framework
· Adhere to all The Charity’s policies, procedures and working
· Ensure all records are held in compliance with GDPR, The Fundraising Regulator Code of Practice and The Brain Tumour Charity policies
We process your data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation. For full details, please read our privacy policy for job applicants.
The client requests no contact from agencies or media sales.
EDI Intern (Equality, Diversity and Inclusion)
Salary: £21,840 per annum
Location: Home-based (with travel to the Newark office and other Trusts as required)
Opportunity to work in the Newark office 3 days a week (Tuesdays, Wednesdays, Thursdays)
Full Time: 35 hours per week
Fixed-term contract: 1 Year Internship
Closing date for applications: 31 July 2024
First Interview: 22 August 2024
Second Interview: 29 August 2024
About our client
Our client is a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that they need nature and nature needs them. They have more than 900,000 members, over 39,000 volunteers, 3,600 staff and 600 trustees. There are 46 individual Trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and communities, starting where they live, learn and work.
Our client are Wild About Inclusion! This means inspiring, facilitating, and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better. It means creating workspaces where difference is celebrated, everyone can be themselves and flourish, just like nature.
They are leading the way with EDI and published their first public Diversity Survey in January 2024. This report contains our demographic data for staff and trustees as well as 4 pay gap reports on gender, disability, ethnicity and sexual orientation. They also included the additional work they are doing to try and become a more diverse federation. Thery understand the need for inclusion in all aspects of their work and are working to see sustainable change and not tokenistic recruiting
They are proud of their diverse staff and work to support their growth and development. They have 6 staff networks open to all 47 Trusts. These are an amazing space where staff can express themselves, discuss any issues, topics, and hold awareness raising events as well as social events. their their networks cover LGBTQ+, mental health, disability, women, staff from minoritised ethnicities and young staff members.
Our client value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst they are passionate in promoting their aims they are not judgemental and are inclusive. They want their people to be as diverse as nature, so we particularly encourage applications from people who are underrepresented within our sector, which are currently those from minoritised ethnicities. They are committed to creating a movement that recognises and truly values individual differences and identities.
About You
Do you have a passion for equality, diversity and inclusion (EDI)? Do you want to be part of creating change in a major conservation charity by helping address the barriers many people within society can experience when trying to follow their passion for nature?
Our client have an opportunity to join and support the EDI team at a critical stage in The Trusts journey to becoming more inclusive. The Internship will provide the successful candidate with practical experience in a breadth of different aspects of EDI. Working at the heart of the leading network of environmental charities, this role supports individual Trusts, plus teams across Policy, Campaigning, Communities, Communications, Health, Education, and Human Resources.
This role provides a great opportunity to gain a wide-ranging knowledge of the different facets within conservation charities while making a positive difference in addressing barriers to nature.
No previous experience is necessary. However, they ask that you are passionate and eager to learn and support their work. A desire to take people on the EDI journey with a critical friend approach, rather than one that is combative or exclusive. You will have good administrative skills and excellent customer service. You will support the Strategic Lead for EDI and the EDI Trainer and Advisor in their work. This will range from data collection to opportunities to work on internal awareness raising campaigns and initiatives, as well as being part of developing toolkits and maintaining their EDI section of their intranet. In return they will offer you the opportunity to complete the CMI Level 4 qualification ‘Promoting Equality, Diversity and Inclusion’.
The Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst they are passionate in promoting their aims, they are not judgemental and are inclusive. They want their people to be as diverse as nature, so they particularly encourage applications from people who are underrepresented within their sector, including people from minority backgrounds and people with disabilities. They are committed to creating a movement that recognises and truly values individual differences and identities.
Our client take Safeguarding responsibilities extremely seriously. Please check their commitment statement to find out more.
As a Disability Confident employer, they are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let them know if you require any adjustments to make their recruitment process more accessible.
Our client are committed to increasing diversity of their staff through its Levelling the field recruitment pledge and will offer an interview to any ethnic minority applicants that meets all the essential criteria for the post.
About Us
We’re an independent charitable foundation funded by Lloyds Banking Group. We work in partnership with small and local charities, people and communities, changing lives and working towards a more just and compassionate society.
We want to help charities become more resilient so they can thrive beyond the lifetime of our relationship. We do this is by helping our charity partners identify their development goals, sharing our tools and resources and drawing on our connections with Lloyds Banking Group and other partners.
We are now accepting applications for local Development Partners to bring specific areas of skills and expertise.
The Role
As a Development Partner, you will provide bespoke organisational development support that is tailored to the needs of small charities. Support will be delivered either face to face or online, dependent on the needs of the organisation.
Please note: this recruitment exercise is aimed at people who are independent freelance consultants and not regional/national organisations.
About You
To be considered as a Development Partner, you will need:
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A strong understanding and commitment to Equity, Diversity and Inclusion (EDI)
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Excellent communication skills with the ability to inspire, motivate and confidently work with charity leaders
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Demonstrable ability to offer direction that will successfully deliver results with vision, innovation, and resourcefulness
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Demonstrable experience of working in a charity environment and knowledge of the current challenges faced by small charities
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Ability to manage the momentum of organisational development work, whilst appreciating the constraints of small charities
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Demonstrable skill at building and maintaining effective relationships with clients including strong and open communication
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Strong organisational skills and the ability to effectively manage a portfolio of client work whilst delivering excellent customer service
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Demonstrable facilitation and training skills with the ability to deliver effective and engaging sessions face to face and remotely
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IT literate with experience of using a range of packages including email, databases and online tools for example, Zoom, Teams, etc.
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Demonstrate the Foundation’s values
The closing date for this vacancy is Monday 22 July 2024.
Interviews will be held in the week commencing 02 September 2024.
The Foundation is committed to making our recruitment practices barrier-free and as inclusive as possible for everyone. This includes making changes such as providing note takers during interviews, additional time given for assessments and allowing candidates to use specific accessibility software so that Disabled people or those with long term health conditions can fully participate. We have Disability Confident Employer Committed status which guarantees an interview to Disabled people who meet the essential recruitment criteria. Please refer to our website for more information.
So, if you’re looking to develop your skillset as a Development Partner, please apply via the button shown.
We support small, local and specialist charities across England and Wales.
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The client requests no contact from agencies or media sales.
Location (UK): North West England
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Frequently across the region and occasionally to attend meetings/events across UK
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
Our Services and Influencing Directorate is a supportive team, passionate about providing high-quality services to people with arthritis, helping people to take greater control of their condition and to make positive, informed choices to live well with arthritis.
We are looking to develop our services in the North West of England to be able to offer services to people living with arthritis and chronic pain.
About the role
The service offers peer-led self-management and physical activity courses both within communities and online. Courses are designed to support people to develop the confidence, knowledge, and skills to live well with their condition.
You will help us to develop and pilot services for young people transitioning from our Young People and families service to adult services.
You will help us to ensure our services reach diverse communities in the North West, by co-producing resources and testing ways of working.
You will co-ordinate all aspects of the Versus Arthritis service, including recruiting volunteers, course promotion and building relationships in the community. You will be responsible for supporting volunteers to deliver services, as well as monitoring and evaluation so that we can effectively demonstrate the impact the service is making.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you.
To be successful in the role, you will be committed to the Versus Arthritis values and behaviours as well as having:
- Experience of delivering services within the voluntary sector.
- Experience of supporting volunteers.
- Experience of building and maintaining relationships with local organisations and stakeholders, to develop effective partnerships.
- Experience of service monitoring, evaluation and delivering reports to meet targets.
- Strong communication skills – both written and verbal, and experience of presenting in front of groups of people.
- Strong administrative and IT skills – including Microsoft Excel and Outlook.
- Strong organisational skills and the ability to prioritise work effectively.
You must be based, and hold the right to work, in the UK to apply for this position.
Application deadline and shortlisting
- We advise candidates to apply early as we reserve the right to close applications ahead of this date.
- Only shortlisted candidates will be contacted.
We do not wish to receive contact from agencies or media sales.
Interview
Interview dates to be confirmed.
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a fantastic charity to recruit for a Community Fundraiser in order to cover Dioceses of Westminster, Brentwood & East Anglia.
The Community Fundraiser will have excellent personal connections on a regional or diocesan level; this might be with clergy, schools or special interest groups, and will carry out the above tasks by means of:
As a Community Fundraiser you will:
- Produce income for the charity by inspiring people to make donations
- Raise the level of awareness of the activities of the charity
- Increase engagement with the charity in schools and universities and among the broader community by recruiting and managing Parish Representatives and independent Fundraising Groups and by providing initial contact with High Value prospects.
In order to be successful, you must have experienced :
- In-depth understanding of the Catholic faith and Church teachings.
- Excellent personal connections on a regional or diocesan level with clergy, schools or special interest groups.
- Ideally, with professional experience in Community Fundraising, but experience in other fundraising areas will be considered.
- Confident communicator and public speaker.
- Excellent communication skills and manner at all levels both over the telephone and in person.
- Clarity and sensitivity when communicating with benefactors and members of the clergy in person and in writing.
- Excellent eye for detail and proofing skills.
- Good organisational and administration skills.
- Excellent negotiation and relationship building skills.
- Hold a driving licence, have access to a car and be prepared to travel with occasional overnight stays.
- Knowledge of bespoke database The Raiser’s Edge desirable.
- ICT literate in Microsoft Outlook, Word, Excel and PowerPoint, as well as experience with the professional use of popular social media platforms.
Salary: £33,700 per annum
Contract type: Permanent
Location: London, home based
Deadline: on rolling basis
Interview: ASAP
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
POST:
Research Coordinator for the SWERV project at National Ugly Mugs (NUM)
SALARY AND HOURS:
Salary: £34,125 FTE at 0.5.
This is a 30 month contract. Specific days to be agreed on appointment. NUM are open to discussions around flexible working patterns to ensure a positive work/life balance. Operational hours are Monday-Friday 9am-5pm
RESPONSIBLE FOR:
Supporting NUM's research project, 'Sex Workers Evaluate Reporting Violence' (SWERV)
LOCATION OF THE POST HOLDER:
You will be remote working and will be provided with the equipment and tools required to deliver this work. You will need a secure environment and access to a stable internet connection. In the event that you were required to travel within the United Kingdom all your costs will be covered by NUM.
ROLE SUMMARY
We are looking for a Research Coordinator to join us at NUM to support our Sex Workers Evaluate Reporting Violence (SWERV) research project!
SWERV is a research initiative between health researchers at the London School of Hygiene and Tropical Medicine (LSHTM) and National Ugly Mugs (NUM), in collaboration with Brunel University. Together, with the meaningful involvement of sex workers across the UK, we will evaluate how membership and engagement with NUM services affects sex workers’ safety, mental health and wellbeing.
About NUM:
National Ugly Mugs (NUM) is an award-winning charity with a mission to ‘end all forms of violence against sex workers.’ NUM provides a mechanism for sex industry workers to report crimes and harm they experience and share this information within their communities to warn others of potentially dangerous individuals and situations.
We have a dedicated casework team of industry experts who support sex workers to further access criminal justice remedies and other services as determined by victims/survivors to cope and recover from crimes they experience in the ways they choose. We also host a range of other projects in racial justice, mental health, drop-in support (Scotland), and vocational exploration.
About the project:
The SWERV project is a multi-year research collaboration between NUM and the London School of Hygiene and Tropical Medicine. We will study how NUM’s alerts, the NUMchecker, reporting and casework (‘interventions’) affect sex workers’ safety and mental health, through five work packages A-E. We will interview sex workers who have and who haven’t used NUM, and service providers, about their views and experiences of NUM’s services, to understand who benefits from the interventions, how and why (‘qualitative process evaluation’ – work package B). We will ask new NUM members, and sex workers who aren’t members, to fill in a questionnaire twice, six months apart. The questionnaire will ask about violence, safety strategies, and mental health, to compare the experiences of sex workers who do and don’t use the alerts and the NUMchecker (‘impact evaluation’ – work package C). We will estimate value for money, by calculating how much the interventions cost to run and comparing this to no intervention, in terms of preventing violence against sex workers and improving their quality of life (‘economic evaluation’ – work package D). We will use the information to understand how NUM’s services work in different places and for different people, depending on their circumstances and the wider environment. We will take the ‘DEPTH’ approach which involves ‘dialogue’ workshops with sex workers and practitioners to design the research and recommendations together (work packages A and E). Together, we will use what we learn to recommend how to improve community-based violence prevention and survivor support services ‘by and for’ sex workers.
Person Specification
A successful candidate should:
· Have demonstrable experience and understanding of sex work, sex worker rights and self-determination, and be in good standing with the sex worker rights and sex work research communities in the UK
· Have a clear understanding of how intersecting factors including criminalisation, stigma, systemic racism, gender, disability, poverty, mental health and access to resources influence sex workers’ lived experiences, how they may engage with services and research, and their access to public services and police protection
· Be familiar with all aspects of the charity sector, the work of National Ugly Mugs and other sex worker-serving and sex worker-led organisations.
· Have knowledge of systemic racism as it operates within the UK and be embedded within an anti-racist and anti-oppressive framework, whether this be through previous work, activism or personal life experiences
· Have experience leading or coordinating projects and a comfortability with qualitative and/or quantitative data collection (e.g. surveys, interviews, focus groups) and management, including participant recruitment.
· Have experience of organising and/or delivering events/workshops/outputs to share research/practice with communities and seek their input/feedback
· Have commitment to participatory research principles
· Have a commitment to NUM’s core principles of Sex Workers First, Quality Support and Learning and Innovation
· Possess strong written and verbal communication skills
· Have experience working independently and leading projects.
All candidates must be legally permitted to work in the UK
It is desirable, but not essential, that a successful candidate should also:
· Have experience of collaborating with different partner organisations (e.g. peer-led organisations, services, universities)
· Have experience of qualitative and/or quantitative research design and analysis
· Have experience of participatory research
· Have knowledge or experience of evaluation methods (e.g. process evaluation, impact evaluation, economic evaluation, realist evaluation)
· Have formal research experience in the humanities, social sciences and/or health sciences
We understand that everyone’s experience is different and encourage applications from those who may not meet all of the person specifications. If you’re passionate about equality, economic empowerment, and ending violence against sex workers, we want to hear from you.
How to Apply
Please send the following to admin[at]nationaluglymugs[dot]org, or submit via Charity Jobs:
- CV
- An example piece of your writing
- A cover letter, explaining why you’re interested in the post and how you fit the person specification
The posting will close 5pm (UK time) on Wednesday 19th July 2024. Interviews will take place on July 30th.
NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.
Please note due to the high number of applications expected for this role if you do not hear back from NUM by 26th July unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage.
Please read the document attached for a description of the job role and duties.
Please submit a CV, an example piece of your writing, and a cover letter, explaining why you’re interested in the post and how you fit the person specification, by 5pm on Wednesday 19th July 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
My client is well-known brand operating in the UK charity space. They are the charity that steps forwards to keep people safe and save lives.
With very diverse income stream, they are currently looking for a Group Financial Planning and Analysis Lead to deliver on the annual budgeting cycle.
Working with an established team of embedded finance business partners, you will plan, coordinate and lead on the annual budgeting process for all business areas. Then once agreed you will be responsible for the consolidation and presentation to the board for approval.
The successful candidate will be a fully qualified accountant and have a proven track record in leading complex budgeting processes. You do not need to have worked in the charity arena before, however a proactive approach and commitment to excellence are essential. This role requires someone who is technically able but also ambitious with strong communication skills.
My client offers very flexible working patterns and is open to both remote and hybrid (London) working.
This role has been assessed as inside of IR35.
We're looking for a kind, compassionate and resilient Team Leader to join our Mental Health service in Slough.
£31,535.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Hope Place is a new supported accommodation service located in Slough comprising 10 self contained rooms with a staff office on site. The service accommodates and support people who experience moderate to high complex mental illness, many of whom will also have a range of additional and complex needs, for example drug and alcohol misuse issues and personality disorders.
Hope Place provides care and support for 24 hours a day, 7 days a week, including Bank Holidays. The service is covered at night by designated Waking Night staff. Support Workers will be required to work on a rota basis, covering early and late shifts, including at weekends and Bank Holidays.
The service has a focus on enabling and utilise customers' skills. Amongst other responsibilities, the successful candidates will support service users to acquire tenancy sustainment and budgeting skills, encourage and facilitate group activities, socialisation, opportunities for training and employment.
The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
- Experience with managing staff
- Experience writing support plans
- Experience with supervisions and team management.
Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Wolfram Syndrome UK Family Support Co-ordinator job description
Purpose of the role
To support the aims, objectives and demonstrate the values of Wolfram Syndrome UK (WSUK) and in particular to: provide on-going support to children and young people affected by Wolfram Syndrome (WS) and their families, both during and outside of the NHS WS multi-disciplinary clinics (MDT) at Birmingham Children’s Hospital (BCH), to help improve the quality of their lives.
Terms of service:
· 0.6 FTE / 22.5 hours per week – working over 4-5 days, specific days/times to be agreed.
· This role will be home based and will involve some travel to: - i) attend the WS MDT clinics at BCH (once an NHS Honorary Contract is secured); ii) attend the annual UK WS conference; iii) visit WS affected families, schools or colleges; and iv) attend any other events / activities as may be required.
· Some limited evening and weekend work and occasional overnight stays may be required.
· This role will involve participation (on-line) in: - i) regular team meetings and ii) training relevant to their specific responsibilities.
· There is a three-month probationary period.
Overall responsibilities:
· Support WS affected children and young people and their parents/families during their life journey through childhood and adolescence, both during and outside of the WS MDT clinics at BCH.
· Together with the established FSC, act as the key WSUK contact for the clinical and administration teams at BCH, liaising with these teams to help support and administer the coordination of the WS MDT clinics (both F2F and virtual) for children and young people.
· Liaise with professionals, supporting external organisations, and agencies supporting children and young people, to i) ensure they have a good understanding of WS and the impact of living with sensory loss; and ii) to understand how WS affected families can access their services.
· Ensure the confidentiality, safety and welfare of WS affected children and young people and their parents/families is maintained at all times.
· Support WS affected children and young people to empower, enrich and enable them to live the life they choose.
Responsible to: The WSUK Board of Trustees
Line Manager: Contracts Manager
Specific areas of responsibility:
The Family Support Co-ordinator develops and maintains effective support for children and young people who are affected by WS and their parents/families; and facilitates their engagement with the WS MDT clinic services provided by BCH teams to ensure that they gain the most value from their interactions with expert health professionals. The role also liaises with NHS teams locally (such as CAMHS) to help families secure additional local expert support and help deliver co-ordinated care.
This is achieved by:
· Liaising with the clinical teams and administrators to support the coordination of the WS MDT clinics for children and young people at BCH (~4 F2F and ~2 virtual per year; once NHS Honorary Contract is secured). Managing the administration of clinics to ensure patients attend (i.e. minimise Do Not Attends) and supporting families both during and after clinics.
· Supporting the monitoring of the quality of the children and young people’s support service provided by WSUK and the WS MDT clinics through regular evaluation (e.g. gathering feedback on their experiences both during and outside of clinics through assessment forms, questionnaires and surveys as appropriate).
· Attending relevant WSUK and NHS pre and post clinic meetings and the bi-annual WS audit meeting.
· Contributing to end of year WSUK contract reports delivered to BCH teams, to ensure the level of support provided and value to WS affected families are appropriately described.
· Developing and implementing person centred profiles that involve WS affected children and young people throughout the process. Ensuring that all statutory duties are carried out and are person centred.
· Identifying professionals and organisations who can adequately support the emotional impact of children and young people and their parents/families who live with a rare, complex and progressive condition and/or provide additional support in their local area.
· Facilitating the access to relevant advocacy services for children and young people and their parents/families to obtain equal access to financial support, benefits and specialist advice to which they are entitled (such as assessments and assistance with applications, social services referrals, OT referrals, DLA/PIP assessments and Blue Badge applications).
· Supporting WS affected children and young people and their families to cope with living with their WS, helping children and young people to increase their confidence and independence, enabling and empowering them to lead the life they choose.
· Being responsible for ensuring that children and young people are safeguarded.
· Working with schools and colleges to enable children and young people to reach their potential.
· Working with the adult support co-ordinator to help transition young people to adult services at the appropriate time, which includes attending their transition clinic at the Queen Elizabeth Hospital (QEH) in Birmingham.
· Building and maintaining effective relationships internally and externally for the good of the charity, contributing to fundraising efforts where appropriate.
· Occasionally, respond to telephone calls/messages/emails from parents/families or WS affected children/young people for urgent assistance for help.
The responsibilities above form the core of the Family Support Co-ordinator role. However, the employee may be asked to undertake additional activities from time to time.
Experience and skills
The Family Support Co-ordinator will:
· Have experience in a similar role, working with families affected by a long-term condition, or disability.
· Have knowledge of safeguarding policies and procedures.
· Be confident in communicating with families in a variety of ways to ensure those who are most vulnerable in the WS community or may have a range of differing abilities and diverse cultural backgrounds are reachable and can engage.
· Have a strong desire to improve the lives of families living with a long-term condition or disability.
· Have experience in working in partnership with a range of professionals.
· Recognise the importance of good support and continually look for ways to improve the WSUK support service.
· Be able to work effectively as part of a remote team.
Desirable
· Experience or knowledge of sensory / sight loss or complex health condition(s).
· Knowledge and experience of special educational needs (SEND) and education, health and care plans (EHCP) or helping to complete disability living allowance (DLA) applications or other similar support.
· Working with external statutory agencies and relevant voluntary organisations in local provision of services in respect of health, social care and education.
· Knowledge of the issues affecting patient support groups.
Skills and knowledge
The Family Support Co-ordinator will:
· Have excellent communication skills, particularly active listening.
· Be compassionate and empathetic.
· Be a competent IT user.
· Committed to equality and diversity and value the views of children and young people, and their parents/families.
· Be well organised, and able to develop creative solutions to complex problems.
· Ability to work on own initiative and prioritise competing work demands.
· Achieve a working knowledge of Wolfram Syndrome.
· Maintain accurate records and files (e.g. WSUK patient database) and comply with WSUK policies / procedures.
Confidentiality
· The confidential nature of the work means that employees working for WSUK must maintain the strictest security in relation to documentation and ensure that confidentiality is maintained always, in accordance with relevant Data Protection and associated legislation.
· This role will require a DBS check.
The client requests no contact from agencies or media sales.
Royal Voluntary Service has an opportunity available for a CORPORATE FUNDRAISERto join our team. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £28,501 per annum
About the CORPORATE FUNDRAISER role:
This is a remote role with occasional travel.
This role will provide both account management and new business support within the corporate partnerships function of the relationship fundraising team.
Reporting directly to the Head of Relationship Fundraising (which consists of corporate partnerships, community & events and philanthropy) the successful candidate will have responsibility for the account management of our small/medium corporate partnerships as well as supporting new business income for the team.
We have ambitious growth plans for corporate partnerships at Royal Voluntary Service and this role will provide crucial support to the team to help make this happen.
What you will be doing:
- Provide best in class account management to our current small/medium corporate partnerships.
- Play a key role in supporting the team to drive our new business pipeline – writing proposals, building relationships and inspiring corporates to support Royal Voluntary Service.
- Provide support to the Head of Relationship Fundraising and Corporate Partnerships Lead to manage and help secure high value partnerships.
- Lead on the use of Raisers Edge within Relationship Fundraising.
- Link with colleagues across fundraising and wider departments in order to provide the best possible support to our corporate partnerships.
- Assist in developing exciting new propositions for corporate funding.
Hours: 35 - Monday - Friday 9am-5pm
Benefits
- 26 days’ holiday (pro rata) plus paid statutory Bank Holidays (pro rata)
- Ten weeks’ company sick pay following successful completion of probation
- A great pension scheme
- 2 x Salary Death in Service Benefit, subject to qualification
- Enhanced Family Leave schemes
- An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online
- A 24-hour doctor line, financial support with dental/optical and other therapies
- A free and confidential employee assistance programme with up to six face-to-face sessions counselling included
- Extensive online and on the job training to ensure you will succeed in your role
- Opportunities to discuss flexible working
- Opportunities to develop new skills and progress your career
- The chance to make a positive, lasting impact that changes lives, communities and society
What you'll bring as our CORPORATE FUNDRAISER:
- Experience of account management or new business within the third or commercial sector.
- Success in developing and securing relationships to achieve results within a fundraising, sales or marketing environment.
- Ability to deliver results as set out in a team or departmental plan.
- Tenacious approach to research and prospecting.
- Excellent interpersonal skills, with the ability to build positive relationships with diverse internal and external stakeholders at all levels.
- Excellent written communication skills with strong attention to detail.
- Confidence in managing partner expectations and having difficult and sensitive conversations or negotiations where necessary, keeping the charity’s interests at heart.
Please refer to the role profile available to view on this vacancy for full details of this opportunity.
If you feel have the skills and experience to become our CORPORATE FUNDRAISER please click ‘apply’ today, we’d love to hear from you!
The closing date for this role is 20 August 2024. However, we reserve the right to close this vacancy early should sufficient applications be received.
At Royal Voluntary Service our goal is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work. To find out more about our commitment to EDI, visit our website.
Join Royal Voluntary Service and together we can change lives, change communities and change society.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £31,000 - £35,000 (35 hours FTE) depending on experience
Hours: Full Time (35 hrs per week) or Part time (minimum of 21 hours per week)
Place of work: Remote/Hybrid/Flexible with a requirement to attend our offices in Hatfield, Herts, for 4 x All staff days per year.
Join Our Team!
We are looking for an experienced, confident, flexible Evidence & Insight Officer. Working within a small team in an evolving department, developing and delivering the research, insight and evaluation enabling the charity to make strategic, evidence-based decisions to maximise our impact. We are developing the charities understanding of our key audiences, their needs and how well we are addressing them through the design, delivery and sharing of relevant research and analysis.
About us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis. We’re looking for a dynamic and innovative Digital Marketing Lead who can help us reach the people who need us most with the content that resonates most with them. If you like working in a fast-paced, supportive team and being able to get involved in a variety of projects that make a real difference, read on!
About you
The role is suited to someone who:
- Is experienced in delivering evidence & insight projects
- Is experienced in using both quantitative and qualitative approached to gathering evidence and insight.
- Has strong analytical and data management skills using complex and varied information and data.
- Has strong data visualisation skills to effectively present data for different audiences
- Is a strategic thinker and a team player.
- Is a fantastic communicator, able to build and maintain effective relationships with with our stakeholders
A full description of the role and responsibilities can be found within the job pack.
Benefits of working for Crohn’s & Colitis UK
If your successful, your will be joining a dynamic organisation with an amazing culture. We offer competitive that include:
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
How to apply
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role.
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact the email address stated within the Recruitment Pack.
More details on this role and our Recruitment Pack containing the job description and person specification can be found on our website
Closing Date: Monday 29th July 9.00am
Please note: no applications will move forward within the recruiting process without a supporting statement. Applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
Please ensure you provide a supporting statement, as we are unable to move forward in our recruitment process, any applicants who do not provide one.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
PowerBI Lead
Recruitment Agency Ref: 148094
We are working with a top Housing Association to recruit for a Lead PowerBI Developer to join the Performance team. The post holder will implement, configure and maintain visualisations for business information and performance indicators, and portray data in user-friendly and appealing dashboards and reports. This role will also line manage a small team of developers, so strong communication and stakeholder skills are essential.
Salary: £48,000 - £52,000 per annum (dependent on experience)
Duration: Permanent
Location: Hybrid (offices across South West/South East England)
The successful candidate will be responsible for:
- Creating engaging and user-friendly PowerBI dashboards for the business
- Ensuring end users understand and use dashboards and reports to their full potential
- Liaising with stakeholders at all levels across the business to scope out their PowerBI and reporting requirements
- Managing a small team of PowerBI Developers and supporting their development and skills
- Staying informed on current and future technology trends to enhance data utilisation and business performance
The successful candidate will have:
- Demonstrable experience in PowerBI development
- Experience with relational databases, data modelling, and ETL
- Microsoft SQL Server, T-SQL, SSIS, SSRS skills
- Experience or interest in managing a team, or providing support/mentorship for junior colleagues
- Excellent communication skills to work collaboratively with stakeholders across the business
To apply or for more information, please get in touch with Kirsty Mah on 020 7019 8856 or email [email protected]
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Vacancy – Regional Adviser
The Masonic Charitable Foundation (MCF) is looking for an experienced, proactive and customer focused adviser to support the work of the wider Advice and Support team
The right candidate will enjoy and excel at managing their own diary and workload and would have significant experience of working in an educational, health or social care environment. Excellent communication skills, both written and verbal are essential for this role along with the ability to show empathy.
The post holder will be responsible for Kent and Sussex plus other areas as required and therefore must have their own vehicle and access to reliable broadband. A car allowance and mileage will be paid on top of the salary.
IT equipment and a company mobile phone will also be provided. An enhanced DBS check is required for this position
Details
Post: 12 month fixed term contract (Maternity Cover)
Description: To support the charity’s beneficiaries through assessment and practical advice to help them access relevant support
Hours: 34 hours per week (early finish on Fridays)
Hybrid: Home based with visits in Kent and Sussex
Salary: £31,525 - £34,306 (depending on experience) plus £5,000 car allowance
Holiday: 25 days (rising to 30 after 5 years’ service), plus additional 3 days to be taken between Christmas and New Year
Benefits: Excellent package including contributory pension, medical and dental plans, access to various health, wellness and retail benefits and continual professional development.
Reports to: Advice and Support Team Leader (South)
Team: 12 Regional Advisers (North and South); 2 Team leaders
About the Masonic Charitable Foundation
The Masonic Charitable Foundation (MCF) is one of the UK’s leading charities, providing a range of benevolent support to individuals and awarding grants to local and national charities.
Our work helps to encourage opportunity, promote independence and improve wellbeing for thousands of people each year. Last year, the MCF awarded support totalling around £20 million. Our support is funded from the donations of freemasons, their families and friends.
The MCF was founded in 2016 following the merger of four charities that had operated separately since the eighteenth century.
Our Regional Advisers are home-based workers who are compassionate and dedicated to responding to the needs of Freemasons and their dependents in their area, providing essential support. They are professional and accountable, working independently but collaborating with volunteers, colleagues, and local agencies to provide an exceptional service on behalf of the charity.
Their main purpose is to visit and contact members of the Masonic community to determine their needs and to help them to access support from the MCF and other relevant agencies. Support is provided through a combination of home visits, telephone calls, or video calling.
The role also provides guidance, support and recommendations to office based staff processing applications for our extensive range of grants to support those in need. They form close and effective working relationships with local volunteers, providing support and guidance to extend our reach.
Main responsibilities
- Responding to/visiting freemasons and their dependents to:
- provide support and advice; and
- determine relevant support from the MCF or other agencies to meet their needs
- Face-to-face visits, video conferencing and in-depth telephone calls are required to provide extensive and detailed support.
- Production of accurate and comprehensive reports detailing agreed plans and all relevant supporting documents
- Liaising with colleagues within the department to provide guidance and support in processing applications for our extensive range of grants to assist those in need
- Ambassadorial role for MCF, liaising with other stakeholders, delivering occasional presentations and workshops to raise awareness of the role of the Advice, Support and Enquiries Team and support available from the MCF
Essential
- Significant experience of working in an educational, health or social care environment
- Experience of working in an advisory role
- Good understanding of UK benefits and relevant legislation
- Excellent communication skills
- Good interpersonal skills including ability to show empathy
- Report writing skills
- Resilience
- · Ability to work independently and with limited day to day supervision
- · Strong attention to detail especially in transposing facts and numerical data
- · Good basic IT Skills and competent using everyday technology
- · Full UK driving licence
Desirable
- Vocational or professional qualification in education; health or social care
- Community based experience
- Good understanding of financial matters such as self-employed accounts; small business accounts; bankruptcy and debt management
How to apply
Please provide a copy of your CV together with a covering letter explaining how you meet the person specification.
Deadline for applications: 16 June 2024
First interviews to take place during week commencing: 24 June 2024
The client requests no contact from agencies or media sales.