Communications jobs

Barnardo's is seeking an empathetic and child led individual who can work within a dynamic and fast-paced environment using their strong organisational, communication and time management skills to support children in the secure estate.

This part-time position (Children's Rights and Advocacy Worker – Project Worker 2) is based within Oakhill Secure Training Centre, which accommodates children aged between 12-18 years, who are in custody, either sentenced or on remand.  Barnardo's refers to Young Offender Institutions (YOI) and Secure Training Centres (STC) as the ‘Secure Estate'.

Barnardo's is commissioned by the Ministry of Justice (MoJ) to provide an Independent Children's Rights and Advocacy (ICRAS) Service to children accommodated in a secure setting. The service is known to children as Barnardo's: Your Rights, Your Voice, and currently works within  four Young Offender Institutes,  one Secure Training Centre and one  Secure Children's home. The ICRAS service is child led and independent of the secure estate; our service is delivered within Oakhill STC to ensure children can freely access support for a range of issues linked to their needs, rights & experiences of custody, resettlement, and safeguarding.  As such this is a child-facing service, and at times involves lone working in the establishments, so we are seeking someone who can see the child, not the offence.

We hold ‘voice' at the heart of all we do, therefore we feel the role is best described by someone who is currently working in this sector: “The role is a Children's Rights and Advocacy role, which means it is our job to empower the children we work with and help them to understand that what they think, what they feel and what they want, really matters. We can speak on behalf of children to ensure their voice is heard and we also have the opportunity to help them to find the tools and confidence to raise their voices for themselves.  Advocacy and Children's Rights support is particularly crucial in the secure estate because children are away from home, family and champions, and also because children in secure estate are some of the most vulnerable children in society; they have often faced considerable adversity, disadvantage and discrimination prior to arriving into custody and they might not, therefore, be equipped with the skills needed to articulate their concerns. Through the work you do with a child such as  simply helping them make contact with friends or family on the outside, to helping them with concerns they may have in relation todiscrimination, resettlement or safeguarding issues, you  may be the one person telling them that  they matter for the very first time.”

The position (Children's Rights and Advocacy Worker – Project Worker 2) is line managed by a Team Manager, reporting to an off-site manager. The post holder will need to be able to work autonomously, working to the requirements of the contract and the regime of the STC. The secure estate is a highly structured environment; as a Barnardo's service we deliver independent advocacy and support for a range of issues, whilst still having to follow and adhere to this structure.

This role includes lone working in this challenging secure environment. It is, therefore, critical that the successful candidate can follow guidance and policy and is able to take proactive and individual responsibility to understand and access the service support mechanisms.  This role requires the worker to be onsite for their contracted hours, working remotely only for occasional training or meetings. The advocacy team work on a rota system with set hours each week, which includes weekends and bank holidays. Applicants should also be aware, that due to the nature of working within secure estate, the vetting and induction process can take several months to complete.

When completing your application please refer to your skills, knowledge and experience in relation to the Additional Information, Person Specification and Job Description document. This should be done with an understanding of the context of the service described, including advocacy and safeguarding.  

This is a part-time vacancy with 25.5 hours available per week.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Kentown Family Support Worker

£24,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave.

To Cover East Lancashire

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Kentown Team.

Reporting to the Family Support Manager of the Kentown Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

What we’re looking for:

·An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

·A warm, inclusive approach to achieving goals quickly and correctly.

·Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

·Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

·A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

·A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

About The Role
A dementia diagnosis can change many things, but it should never mean losing independence, identity or connection to the things that matter most.
At Alzheimer’s Society, we believe that with the right support, people living with dementia can continue to live meaningful, fulfilling lives in the communities they know and love. As a Dementia Adviser, you will play an important part in making that possible.
This is a role built on conversations, trust and understanding. You might meet someone soon after their diagnosis and help them make sense of what lies ahead. You might reassure a carer who is feeling overwhelmed. Or you might bring people together through our Singing for the Brain group, creating moments of joy, connection and confidence.
Every journey with dementia is different, so the support you offer will always be shaped by the individual. You will listen carefully, understand what matters most to each person and help them find the information, services and confidence they need to move forward.
This is a home based role, but much of your time will be spent out in the community across County Durham, meeting people face to face and building relationships with local services. The county is divided into five areas based on the former District Councils and you will mainly support people within one of these areas. Being able to travel independently is essential.
Location: Community based across County Durham with some home working
Working hours: 21 hours per week
About the role
As a Dementia Adviser, you will be a trusted source of guidance and support for people living with dementia and those who care for them. Your work will help people feel more confident, informed and able to make decisions about their lives.
You will:

- Provide person centred, outcomes focused information, advice and support to people living with dementia and their carers
- Support people to work towards their personal goals, whether that is maintaining independence, improving wellbeing or accessing the right services
- Offer support in ways that suit each individual, including home visits, phone calls, video calls, email and community meetings
- Signpost and refer people to other relevant services and sources of support
- Build strong relationships with professionals such as GPs, memory clinics and health and social care teams
- Promote the service within the community through events, partnership working and awareness sessions
- Facilitate a monthly Singing for the Brain group, helping people connect through music and shared experience
- Maintain accurate records using internal systems and digital tools

About you
We are looking for someone who is compassionate, approachable and motivated by the opportunity to make a genuine difference in people’s lives.
You will ideally bring:

- A genuine passion for supporting people to maintain independence and live well
- An understanding of dementia and the needs of people living with it and their carers, or experience supporting people with other health or support needs
- Strong communication skills and the ability to adapt your approach for different people and situations
- The ability to build positive relationships with a wide range of professionals and community partners
- Confidence using IT systems, databases and virtual meeting platforms such as Teams or Zoom
- Experience or confidence in facilitating small group sessions
- The ability to travel independently across the local area when required

If you are someone who values empathy, respect and the power of community support, this role offers the opportunity to help people navigate one of life’s most challenging moments while continuing to focus on what matters most to them.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

JOB TITLE:                         Centre Based Assistance Dog Instructor (Maternity Cover) 

LOCATION:                        Based at our Centre in Milton Keynes, with travel up to 3 hours 

SALARY BAND:                 £26K - £32K per annum, depending on experience. Line management experience desirable.

JOB TYPE:                          Full time and Part time applicants considered. Fixed Term of 12-18 months 

REPORTS TO:                    Interim Head of Assistance Dog Programme 

Medical Detection Dogs trains dogs to save lives. 

We train specialist dogs to detect the odour of human disease, providing life-saving alert assistance dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.

We have an exciting new opportunity to join this small but fast-growing charity that is a world leader in its specialist innovative field. 

The Role 

We are looking for a passionate and driven person who has previous proven experience and skills working as an Instructor within an Assistance Dog organisation, who has worked with clients and partnerships. The role includes supporting both clients who have had a MDD dog placed with them and also our own dog applicants with their puppies and young dogs to ensure they receive the highest standard of socialisation and early training in terms of obedience, public access and developing an alert to the applicant’s condition, with the aim to reach an accreditable assistance dog partnership status. The role will also include carrying out client specific and odour training for MDD own dogs, placing these dogs with their new clients and looking after a number of established partnerships. This role would suit somebody residing up to an hour from our centre in Milton Keynes.  

Duties that encompass the role of an Instructor include:  

• Be the first point of contact for the allocated partnerships in your area. To provide guidance and instruction to applicants who have applied to the charity to have their own dogs considered for the training programme guidance and instruction on handling, behaviour and obedience and odour training as well as newly placed partnerships.

• Alongside the Instructing team, to run puppy classes, public access training, recall sessions in small groups for applicant own dogs that are in line with the charity’s quality standards and in accordance with timescales and targets. 

• To also carry out support visits and home interviews for applicants and clients that have been allocated to you.  

• Regularly monitor progress of any young dogs and partnerships in training in your area and provide detailed, evidenced feedback to Interim Head of Assistance Dog Programme.

• To carry out client specific training with any MDD owned dogs that have been matched, including the required odour scent training.

• Instructing, guiding and supporting new assistance dog clients in managing and handling a Medical Alert Assistance Dog effectively, via pretraining, placement training and aftercare visits.

• Supporting partnerships in training in successfully reaching an accreditation standard and in maintaining this standard throughout the life of the partnership.

• To support a number of established partnerships in the form of aftercare, refresher training and yearly re-accreditations, assisting further afield on occasions as required.

Responsibilities  

• To escalate issues and problems to the Interim Head of Assistance Dog Programme as appropriate.

• To carry out scent assessments on any MDD dogs in socialising as and when required with the support of the rest of the Instructing Team.

• To plan, organise and deliver practical and theoretical training to clients, meeting their individual needs in line with agreed standards to include areas such as dog welfare, appropriate handling, commanding and overall management. This will involve working with the parents as Team Leader and child as Client and working with adult clients.
• Assess the team dynamics of the family & balancing the needs of all family members as well as those of the dog.
• Assess the individuals preferred learning style and amending as relevant to aid a client.
• To accompany the client into all regular environments that they will take the dog to, ensuring the dog behaves in an acceptable manner and that the client and others are aware and clear in terms of where they dog should reside and behave for e.g. public transport, place of work. To complete a check list of environments for any applicant own dogs in training who are on the programme to be assessed within.
• To support and advise clients in transferring the odour training from pot training and recognising alerting behaviours to establish real life alerting.
• To ensure all partnerships are in line with the ADUK regulations with regards to behaviour, obedience and welfare and branding.
• Due to the nature of the role, flexible working hours may be required in some instances to facilitate the effective delivery of the work e.g. working during the school holidays with school age clients.
• To monitor the correct and false alerting percentages of allocated partnerships via data analysis, advising where necessary until the correct alerting levels are achieved.
• To complete comprehensive reports and paperwork for any time spent with applicants or partnerships in training or established. Maintain accurate records by providing verbal and written information with agreed timescales about clients, dogs, applicants and apprentices as appropriate.
• To work alongside allocated partnerships with the aim of the partnership reaching an accredited standard and feeding back to the Interim Head of Assistance Dog Programme if there are any concerns that the accreditation cannot be achieved.
• To provide clients with appropriate aftercare services at regular intervals in their own homes in the form of annual visits, support visits or at refresher workshops run at the Centre to agreed standards.  This will include continual re-assessment of the dynamics of family and dog, formulating and training on appropriate solutions, as well as offering additional dog training advice.
• To deliver handling days as part of an applicant’s pretraining to include ‘Introduction to Assistance Dog’ ‘Advanced Handling’ and Family Handling.
• To scent train and seizure proof advanced dogs in preparation to be partnered with an adult or child client and ensure that applicant own dogs have received this at the earliest opportunity.
• To maintain the ongoing public access training with any advanced dog in scent training that has been allocated to them.
• To liaise with Independent Contractors as relevant.
• To provide support to the Charity’s public relations and fundraising functions as required, specifically in your area.
• To act as the ‘contact’ person for the assistance dog programme in relation to training policy procedures with clients and their families, other professional service providers and members of the public.  This will include on-going research and development of the project.
• As required, to liaise and provide support for Volunteers of the Charity.

Other 

• Share best practice with colleagues across the charity.

• Any other duties or tasks that are required to ensure the successful running of the Medical Alert Assistance Dog Department and the Charity overall.

PERSON SPECIFICATION 

SKILLS AND ABILITIES 

• Excellent interpersonal and communication skills
• High level of preparation, organisational and co-ordination skills
• Strong and clear teaching and instructing skills
• Experience of running puppy classes, carrying out public access training and recall sessions
• Able to develop training plans for any dogs in training under your care
• High level of self-motivation and planning
• Approachable, calm and empathetic to children and adults with debilitating and life-threatening conditions
• Happy to travel alone within the UK to visit any clients as necessary
• Willing to be on call for partnerships as and when required
• Willing to stay away from home in local accommodation when client locations are too far to travel back home
• Happy and able to have Medical Alert Assistance Dogs in training reside in your home
• Good team player, but equally able to work independently
• Positive, empathetic and calm attitude
• Able to embrace a constantly evolving organisation
• Flexible

KNOWLEDGE & EXPERIENCE 

Essential 

• Previous Assistance Dog Instructing and Dog Training experience
• Knowledge of AD(UK) and ADI regulations
• Law in relation to dogs 
• Knowledge of medical conditions relevant to puppies between 8 weeks and 2 years of age
• Knowledge of dog and human psychology
• Proven evidence and experience of dog handling and training skills
• Previous experience of teaching and instructing
• Sound dog training and dog behaviour knowledge
• IT literacy and report writing skills
• Proficient in Microsoft Office, Teams, Zoom and SharePoint
• Full UK driving licence
• Pass a DBS (CRB) check due to regular contact with children

Preferable  

• Knowledge of debilitating medical conditions and understanding of how they can impact people, both physically and psychologically, particularly when they are unstable and fluctuating
• Previous knowledge of odour/scent training
• Previous line management experience 

PERSONAL ATTRIBUTES ​

• Strong and clear teaching and instructing skills 

• Approachable, calm and empathetic to children and adults with debilitating and life threatening conditions 

• Able to embrace a constantly evolving organisation

• You should be supportive of the charitable aims of Medical Detection Dogs and capable of working as part of a team, as well as able to motivate yourself

• You should be adaptable and positively embrace change by not only being flexible towards the ideas of others but also putting forward ideas to colleagues. This will involve creativity in problem solving and making appropriate responses to new ideas and unexpected situations

PERSONAL ATTRIBUTES

• You should be supportive of the charitable aims of Medical Detection Dogs and capable of working as part of a team, as well as being able to motivate yourself.
• You should be adaptable and positively embrace change by not only being flexible towards the ideas of others but also putting forward ideas to colleagues. This will involve creativity in problem-solving and making appropriate responses to new ideas and unexpected situations.

DIVERITY, EQUALITY & INCLUSION

We are a welcoming, diverse, and inclusive Charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.

Charity Values

All employees are expected to uphold the charity’s core values in their daily work. This includes demonstrating respect through open and considerate communication, fostering cooperation by working collaboratively, maintaining honesty in all interactions and ensuring fairness through just and transparent decision-making.

Finally, the successful candidate will also be expected to: 

• Hold a full UK Driving Licence 

• Provide proof of identity and eligibility to work in the UK. 

• Undertake a Disclosure and Barring Service (DBS) check 

• Work some evenings and weekends 

• Be willing to travel to the Centre based near Milton Keynes

Salary up to £65,000 depending on experience and qualifications

40 hours per week Monday to Friday

Permanent Contract

Ealing, W13

Are you a Home Manger looking for your next challenge?

We have a fantastic opportunity to join St Christopher's fellowship as a Home Manager for our Outstanding Ofsted rated and CYPN award winning children’s home in West London. You will lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by Deputy Managers, Team Leaders as well as the rest of the team.

Home Manager Recruitment Pack

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.  We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities

 About the Role

We have a passionate commitment to our young people, placing them at the centre of everything we do and as the Home Manager; you will be a key player in building and extending this commitment.

You will lead and support a team: Deputy Managers, Team Leaders and Residential Workers and all committed to transforming lives and creating positive outcomes.

In addition we have an in house team of Therapists providing support to staff and young people within the home.

St Christopher’s Academy

Our 'St Christopher’s Academy' ensures our staff is continually developing. We will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.

The successful candidate will have

• Level 3 Diploma in Residential Childcare and, be either working towards or has achieved the Level 5 Diploma in Leadership and Management for Residential Childcare.
• Prior experience in residential children’s homes, including at least a year with staff supervision and management responsibility.
• A passion for achieving the best possible outcomes for young people.
• Excellent leadership and staff management abilities.
• Exceptional communication and interpersonal skills.
• The ability to deliver at least ‘good’ in the home’s Ofsted inspection.
• Sound business awareness and a flair for promoting the service.
• Flexibility, drive and resilience.

This role will involve some shift work plus some on call duties in the evening and at weekends. Applicants will be subject to enhanced DBS (police) checks.

In return we offer:

• Salary up to £65,000 per annum, depending on experience and qualifications.
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry Leading training programme including Young People’s right and participation, CSE, empowerment, mental health, Social Pedagogy.
• Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
• Interest-free season ticket loan, cycle to work scheme, childcare vouchers.
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
• Discretionary funded training programs.
• Employee Awards based on performance and length of service.
• Fantastic opportunities to develop your career through our newly launched “St Christopher’s Academy”

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification. CV’s will not be accepted.

For the full Job Description and Person Specification, please visit our website.

For assistance during the application process, please contact us via our website.

This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.

It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.

All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

We’re looking for passionate individuals with personal experience of homelessness, bad housing, which may include other related disadvantages such as substance misuse and mental ill-health; to come and join us and make a difference to the way we do things. If you believe that people should have a say in their own support and that they should be at the front of making meaningful change then this could be the traineeship for you.

About the role

The GROW trainee will be working with our specialist Drug and Alcohol Prevention and Recovery Service which supports people with current or previous substance misuse to maintain their home and live independently and with our Home at Last Team that supports people with current substance issues who are not in structured drug or alcohol treatment/have difficulties engaging with treatment, who are currently or at significant risk of rough sleeping to access temporary accommodation and resettle longer term.

This vacancy is an opportunity for you to gain experience working with a leading provider of homelessness and housing advice and support. You will be part of a thriving Hub of advice and support services in Sheffield, supporting vulnerable people. The traineeship is open to anyone who has previously experienced any form of substance misuse and can bring their insight of how substance misuse affects housing need.  The GROW trainee programme is an opportunity for us as an organisation to learn from your expertise. You will help us to develop our services in Sheffield and across Shelter at a national level, ensuring that they follow the principles of co-production and being trauma informed. You will use your experiences to bring knowledge and insight to influence this work.  You will also have the opportunity to be involved in other projects within the Hub.

You'll support local campaigns and strengthen connections between the lived experience involvement group and the Hub, making sure lived experiences are valued and included.

Role specifics

We are looking for people who are passionate about the opportunity to use their own life experiences to help make positive change for others.

You’ll also need a commitment to equality and a zero-tolerance approach to discrimination and exclusion.

Good communication skills and the ability to make people feel heard will also be essential.

Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided.

Above all, we need people with a real desire to develop personally and learn new skills.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Shelter Sheffield has been providing housing advice and support to the city’s residents for over 20 years, specialising in emergency homelessness work, intensive support to children and families, people experiencing domestic abuse, and people experiencing multiple disadvantage. We offer a range of help to people in the community – including high intensity support, legal representation, housing advice, practical DIY assistance, and employment, training, and welfare benefits advice.  This model, while focusing on housing and homelessness, ensures that we can help an individual or family to address a range of inter-connected issues that may be impacting on their ability to sustain accommodation and thrive within the community. These issues include physical and mental health conditions, drug and alcohol use, income and money management, and domestic abuse.

We deliver housing and homelessness awareness raising and targeted advice sessions in a range of community settings. We aim to build the understanding and capacity of communities to take action on housing issues for themselves. We work in partnership and collaboration with many organisations to address the broken housing system.

This role is ring-fenced for those with lived experience of multiple disadvantage.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Family Support Worker – Thames Valley

£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)

Thames Valley and surrounding areas.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Thames Valley Care Team.

Reporting to the Family Support Manager of the Thames Valley Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website and apply online.

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our Thames Valley Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours ‘on-call rota’.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Are you a person‑centred leader who thrives on empowering others and driving positive outcomes for young people?

If so, we have an exciting opportunity for you to join us as the Deputy Supported Housing Manager at Lansworth House, one of our two 24-hour high supported housing services across Brighton & Hove.

Our Brighton & Hove services provide safe, supportive accommodation for young people at risk of homelessness, creating a place where they can feel secure, valued, and empowered. At Lansworth House, we provide 20 bedspaces alongside welcoming shared communal spaces for young people aged 16–25.

We take a trauma‑informed and psychologically informed (PIE) approach, ensuring every resident receives thoughtful, compassionate support that recognises their individual experiences. Through this framework, we help young people build essential life skills, gain confidence, set meaningful goals, and move toward independent, fulfilling futures with hope and direction.

You will join a passionate team of Support workers, Night workers and Bank staff who provide day‑to‑day guidance around housing, budgeting, living skills, education, employment, and building healthy relationships. Located in the heart of Hove, our service maintains strong links within the local community and plays a key role in supporting young people to thrive.

What you will be doing

As Deputy Supported Housing Manager, you will play a key role in the running, quality, and impact of our services. Working closely with the Supported Housing Manager, you will help lead a safe, supportive, and high‑performing environment where young people can thrive.

Service Provision

You will support the Supported Housing Manager with the day‑to‑day delivery of the service, ensuring we meet all requirements set out in the service specification and remain fully compliant with Regulator of Social Housing (RSH) and Ofsted standards. Your responsibilities will include:

• Overseeing the full referral, interview, and induction process for all bedspaces and ensuring that every resident understands their Occupancy Agreement and House Rules.
• Maintaining the quality, safety, and presentation of the accommodation by working closely with our Housing and Property Services team to coordinate estate inspections, health and safety risk assessments, repairs, and the timely turnaround of void rooms.
• Supporting effective income collection across the service, working with the Rents team to build and maintain a positive rent‑payment culture among residents.

Leadership and People Management

You will directly line‑manage members of the staff team, ensuring their practice, professionalism, and development reflect our high standards. You will:

• Provide coaching, guidance, and clear expectations to ensure staff feel confident, supported, and motivated in their work with young people.
• Create a team culture rooted in creativity, consistency, and best practice, ensuring staff are equipped to empower young people to reach their goals while maintaining appropriate and safe boundaries.
• Be responsible for creating and maintaining staff rotas to ensure adequate service coverage at all times. 

General Responsibilities

• Participate in the management on‑call rota, offering out‑of‑hours support to services across the wider locality.
• Embed Psychologically Informed Environments (PIEs), Trauma‑Informed approaches, and restorative practices throughout your work, ensuring our support model is compassionate, reflective, and person‑centred.

If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

About you

You have experience line managing staff and building positive, supportive team cultures. You bring consistency, are well organised and approachable, and are confident in setting clear expectations. You enjoy motivating others, supporting staff development, and planning effective rotas to ensure high‑quality service delivery.

You will bring experience working in supported housing or similar services, supporting young people and/or adults at risk, along with proven experience in managing or supervising a team. You will already have a solid understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a strong working knowledge of Trauma‑Informed Care and Psychologically Informed Environments (PIE).

You will be an effective communicator with strong facilitation skills, able to navigate challenging situations with confidence, calmness, and a solution‑focused approach. You will also have experience overseeing safeguarding procedures within residential settings, ensuring safety, accountability, and robust decision‑making. Just as importantly, you will understand the importance of maintaining professional boundaries, modelling best practice for the team and the young people we support.

We're looking for a kind, compassionate and resilient Performance Analyst to join our Central Service located at our Head Office in Islington.

£46,505.00 per annum, working 35 hours per week on a 12 month FTC.
Hybrid Role - 2 days in Office.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team.
Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Conduct high level analysis and interpretation of management information for a variety of audiences.
Develop reports and visualisations from our data warehouses using BI tools (Power BI, Business Objects, SSRS) to enable self- service reporting across the business.
Produce performance reports for senior managers and Board members to ensure they understand how Look Ahead is performing against its priorities.
Work with managers throughout the organisation to understand their business priorities and to ensure that they have effective information management systems in place to deliver these.
Ensure that Look Ahead complies with external performance reporting requirements including contractual measures and regulatory returns.
Ensure all BI work meets data protection and information governance requirements.
Work in accordance with Look Ahead's Code of Conduct and equal opportunities policy
Carry out other duties commensurate with the role, as determined reasonable by Look Ahead
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Excellent IT skills
Good communication skills
Self-starting and can manage their own workload
Close attention to detail and high level of accuracy in their literacy and numeracy
What you'll bring:

Essential:

KNOWLEDGE
The post holder must have an understanding of:

Performance management and reporting
Ensuring data meets quality standards
SKILLS

The post-holder must demonstrate:
An ability to analyse and interpret data and to present the key messages from it.
Skills in using Power BI and ability to create and publish reports. Data modelling, DAX, and visualisation design.
Advanced skills in Microsoft Office applications, most importantly Microsoft Excel
An ability to manage competing demands, prioritise and meet deadlines
A customer-centric approach when dealing with internal stakeholders
EXPERIENCE

The post-holder must have experience of:
Analysing and interpreting data for different audiences
Problem solving and providing workable solutions
Providing advice and support to customers
Desirable:

Meeting information requirements in a contractual and statutory environment
GDPR and data protection requirements
An ability to analyse customer requirements and develop solutions that meet these needs
Knowledge of SQL
Knowledge of SQL Server Reporting Services (SSRS)
Knowledge of Business Objects
Report writing
Managing information systems
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We are looking for a dedicated and compassionate Domestic Abuse Caseworker to support victims of crime.

The service provides support across the whole geography of Avon & Somerset. This role involves making initial contact with victims of domestic abuse and other crimes, providing support in a dynamic and ever-changing environment. The role is full-time and is hybrid between Bridewell Police Station in central Bristol and home working. A suitable and confidential workspace at home is therefore required.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Domestic Abuse Caseworker you will provide high quality support to victims of domestic abuse and other crimes, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also contribute to providing cover for the local VS Helpline.

Key Responsibilities:

• Effectively managing a caseload of service users, delivering excellent services which support the commissioners and their service goals to victims. Undertake initial proactive contact with victims, explaining VS services and promoting the benefits of accessing support.
• Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions. This will be delivered face to face, via telephone, video-chat, text and/or email based on the preferences of the client.
• Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures to ensure an integrated approach to address any safeguarding concerns.
• Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice.
• Identify barriers to individuals accessing our services and determine solutions. Work with multi-agency partners to which victims can be referred for ongoing and specialist support such as housing, social services and health provision.
• Maintain accurate and confidential case records, complying with data protection and all other legislation connected to your work.

About You:

You will need:

• An understanding of the impact of crime on victims such as anti-social behavior, domestic abuse, sexual violence and hate crime.
• Effective verbal and written communication skills.
• Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
• Ability to balance competing needs and priorities.
• Ability to work independently and as part of a team.
• A successful track record of building effective working relationships across internal and external stakeholders.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Careers Specialist

We are looking for an experienced and passionate Careers Specialist with a strong background in supporting people facing various barriers to employment, including those from disadvantaged or underrepresented backgrounds.

You will play a key role in guiding and empowering young people aged 16–26 to develop their skills, confidence, and aspirations, helping them to achieve sustainable employment and realise their full potential.

Position: Careers Specialist

Location: London/Hybrid

Salary: £33k - 35k per annum (depending on experience)

Hours: 37.5 hours per week (Monday to Friday)

Contract: Fixed term for 12 months (with possibility of extension)

Start date: April - May 2026

Benefits: 27 days holiday per year PLUS the 1st Friday of every month is a half day. Pension and contributions are payable 3% after 3 months of service, employee assistance programme.

Closing Date: 24th April 2026

About the Role

As a Careers Specialist, you will demonstrate a genuine passion for making a difference in young people’s lives. You’ll have the ability to build trusting relationships, broaden horizons, and inspire young people to be ambitious about their future.

You will be working for a charity that transforms the lives of young people facing barriers to employment. Through personalised guidance, mentoring, and access to meaningful opportunities, you’ll help them develop the skills, confidence, and direction needed to achieve their full potential and thrive in sustainable careers.

Main duties and responsibilities

• Provide individual, person-centred Information, Advice and Guidance (IAG) to young people on the programme, supporting them to identify and work towards their career goals.
• Identify and create opportunities for employment, training, and education that align with participants’ interests, abilities, and aspirations.
• Deliver workshops, group sessions, and outreach activities to engage young people across multiple London boroughs.
• Support young people in their job search by assisting with CVs, applications, interviews, and professional skills development.
• Maintain a client-centred and inclusive approach, ensuring sensitivity to the diverse backgrounds, experiences, and needs of each young person.
• Record and monitor progress accurately using internal databases and contribute to evaluation and reporting for funders and partners.
• Collaborate with delivery partners to achieve agreed milestones and outcomes, ensuring a coordinated and effective service offer.
• Represent the programme at internal and external meetings, promoting good practice and sharing insights to continuously improve service delivery.
• Contribute to a positive, supportive, and learning-focused team culture, sharing ideas and best practice to enhance the organisation’s impact.

About You

To be successful in the role of Careers Specialist, you will have resilience, a belief that there is always a way forward, and an innovative approach to youth engagement.

If you have the experience and skill set that meets the requirements in this job advertisement, then apply today and enjoy a job that really makes a difference in the lives of young people!

Experience, Qualifications and Skills

• Experience supporting young people or adults from disadvantaged or underrepresented backgrounds to overcome barriers and move into sustainable employment, education, or training.
• Proven ability to build trust, motivate, and empower clients, particularly those with complex or multiple needs.
• Strong communication skills, both written and verbal, with the ability to adapt style for different audiences.
• Experience delivering training sessions, employability workshops, or group activities to young people.
• Sound understanding of safeguarding responsibilities and risk assessment when working with vulnerable individuals.
• Empathetic, engaging, and innovative, able to inspire confidence and encourage ambition while maintaining clear professional boundaries.
• Highly organised with excellent time management, administrative, and record-keeping skills.
• Comfortable working both independently and collaboratively as part of a supportive team.
• Confident using IT systems and databases (e.g., Salesforce or similar CRM tools) to record and monitor progress.
• Resilient, adaptable, and solutions-focused, with a genuine commitment to helping young people reach their full potential.

You may have gained relevant experience in roles such as Careers Advisor, Employment Coach, Youth Worker, Recruitment Consultant, HR or Training Specialist, Programme Officer, or any other position focused on helping people overcome barriers to achieve meaningful employment and personal growth.

What matters most is your ability to engage, motivate, and guide young people towards achieving their full potential. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

About the role

The Critical Time Intervention (CTI) Worker will provide person centred assistance during the transition from custody to community integration. By following the Critical Time Intervention model the CTI Worker will collaborate with a range of services to enable the individual to access them and use a range of appropriate interventions to assist the individual to become more independent and connected.

We are bold with a culture of continuous improvement and there will be opportunities to contribute to ensure we are providing the best possible service. This also combines with an equitable approach to ensure that any systemic barriers are challenged and that the voices, experiences and stories of people navigating this transition are heard. The impact of this work will continue to build on the evidence that the CTI service ends homelessness.

About you

• Being person centred to build relationships, use assessments and develop goals and actions that are based on what is important for the individual.
• Working within the principles of the Critical Time Intervention model and understanding the challenges faced in the transition from custody to community integration.
• Building and maintaining good working relationships within HM Prison & Probation Service and other organisations to assist with receiving referrals, signposting, making external referrals and advocacy.
• Promote engagement with co-production opportunities within the service as well as actively seeking feedback on service delivery and improvement from the people accessing the service.
• Using reflective practice, caseload management meetings and personal development opportunities to deliver a quality service and work within the values of Crisis.
• Being able to identify and manage safeguarding concerns utilising a range of communication methods.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%.
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly.
• And more! (Full list of benefits available on website).

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Wednesday 22 April 2026 at 23:59

Interview process: Competency-based interview followed by a service user panel interview

Interview date and location: Wednesday 6 May 2026 in-person at Crisis Skylight South Wales, 163 St Helens Road, Swansea, SA14DQ

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Independent Domestic Violence Advocate – Male Victims

Do you want to join a committed and inspiring team? Do you want to help make a real difference every day?Do you want to contribute to change & improve the quality of lives of male survivors of domestic abuse?

If so then we are looking for a proactive and compassionate Independent Domestic Violence Advocate (IDVA) to join the Ashraya Project supporting Male Victims & Survivors. 

This role is hybrid, working from home and the office in London and also involves regular travel throughout the area.

Position: 6662 Independent Domestic Violence Advocate – Male victims

Location: Greater London

Hours: Monday to Friday - Flexible dependent on service delivery and client need

Contract: Fixed Term, until 31.03.27

Salary: Qualified: Total £32,383.00 per annum - (FTE £29,583.00 per annum plus £2,800.00 per annum London Weighting Allowance) Unqualified: Total £30,552.00 per annum - (FTE £27,752.00 per annum plus £2,800.00 per annum London Weighting Allowance)

Closing Date: 30th April 2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

As an Independent Domestic Violence Advocate you will ensure that male survivors’ safety & housing needs are met.  You will provide specialist support at the moment of crisis, providing advocacy & support to access safe accommodation ensuring the safety, security & dignity of service users & their children.

Key Responsibilities:

• Ensure that male survivors’ safety and housing needs are met by supporting survivors to access safe accommodation
• Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support.
• Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse
• Promote the service and raising awareness of issues arising, minimising barriers and improving access to support

About You

Ideally, you will have knowledge about legal remedies for domestic abuse victims and have experience working with drug, alcohol, and mental health issues. An understanding benefits, housing, and homelessness would also be beneficial.

You will need:

• Experience of providing support those affected by domestic abuse 
• An understanding of the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• Knowledge of safeguarding issues, and the legal responsibilities surrounding these issues.
• A good understanding of Housing Law to be able to provide up to date advice and information on housing related needs
• Strong communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
• An understanding of commitment to equal opportunities and diversity issues in policy and practice.
• Strong crisis management skills and the ability to deal with stressful and difficult situations.

We particularly welcome applicants who are male, as they are under-represented in the provision of support to domestic abuse victim survivors.

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Bonus: £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.
• Practice Support: Clinical supervision and group reflective practice

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Housing, Homelessness, Mental Health, Care, Outreach, Crisis, Family, Children, Housing Support Worker, Homelessness Support Worker, Mental Health Support Worker, Care Support Worker, Outreach Support Worker, Crisis Support Worker s, Family Support Worker, Children’s Support Worker, IDVA, IDVSA, Abuse, Advocate, Advocacy.

Please note this role is being advertised by NFP People on behalf of our client.  #INDNFP

Job Title: Advice Session Team Leader/Trainee Team Leader 

Salary Scale: Scales3.1 - 3.4 

Salary: £30,471 - £33,297 FTE. P/T hours will be considered 

Hours of work: 37.5 hours per week

Pension: 3% employer contribution 

Annual Leave: 25 days plus Bank Holidays 

Place of Work: Citizens Advice Exeter, Dix’s Field, Exeter, EX1 1QA with the possibility of some home working 

Join us and help make a real difference 

Do you care passionately about making sure people get the advice they need to find a way forward? Are you motivated by tackling injustice and influencing social policy change? 

Whether you’re looking to take the next step in your advice giving career, or you’re already an experienced Citizens Advice supervisor seeking a fresh challenge in a new part of the country, this could be the perfect opportunity for you. 

At Citizens Advice Exeter, you’ll join a supportive, forward thinking team who are committed to empowering local people, driving positive change, and working together to create a fairer society. If you’re someone who thrives on helping others, enjoys problem solving and wants to make a genuine impact every day, we’d love to hear from you. 

What we’re looking for  

Ideally, you will already have experience as an Advice Session Supervisor within a local Citizens Advice. If not, you may be an experienced adviser who is ready to take that exciting next step in your advice career – and we’d be delighted to support you on that journey. 

You will thrive on working with a diverse range of people and bring an openminded, approachable and nonjudgmental approach to your work. You will take an empathetic and compassionate stance with colleagues and with any clients you come into contact with. Strong critical thinking skills, the ability to problems solve, and the confidence to support others will be key to your success in this role. 

As a valued member of our Advice Services Team, you will: 

• provide supervision and support to our team of volunteer and paid advisers and caseworkers 

• play an active role in shaping, monitoring and delivering our Business Plan 

• help us maintain and develop high quality services, including supporting the growth of new volunteer roles 

• take on people management responsibilities, following our agreed policies and approaches around recruitment, equal opportunities, performance, wellbeing, discipline, grievance, training and health and safety 

• contribute to our budgeting and financial monitoring 

• support the continuing evolution of our services so they remain responsive to national guidance and local needs 

• help promote our aims, principles and achievements across the organisation and within the wider community 

• ensure we continue to meet the requirements of the Citizens Advice Membership Scheme 

• participate fully in Advice Services Team meetings and shared learning 

Key Work Areas and Tasks 

• Supervise advisers and caseworkers – both paid and volunteers. 

• Attend project meetings with partners, if required.  

• Set up new projects by liaising with partners and funders and supporting with the recruitment process. 

We value diversity, promote equality and challenge discrimination. 
We encourage and welcome applications from suitably skilled candidates from all backgrounds. We particularly welcome applications from candidates who are disabled, or from Black, Asian and other racially minoritised backgrounds, as these groups are currently underrepresented at Citizens Advice Exeter. We also actively welcome applications from LGBTQ+ candidates. 

Person Specification 

Essential criteria 

• Two years’ recent and ongoing experience of advice work. 

• Experience of managing volunteers and caseworkers. 

• Ability to demonstrate how s/he keeps knowledge up to date. 

• Ability to analyse and interpret complex information. 

• Understanding of the importance of support, development and motivation. 

• Effective oral communication skills

• Effective writing skills.

• Understanding of the issues involved in interviewing clients.

• Numerate to the level required by the tasks. 

• Ability to prioritise own work and the work of others, meet deadlines and manage workload in a pressured environment. 

• Ability to use IT in the provision of advice and the preparation of reports and submissions. 

• Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

• Ability and willingness to work as part of a team. 

• Ability to monitor and maintain recording systems and procedures.

• Understanding of the issues affecting society and their implications for clients and service provision.

• Understanding of and commitment to the aims and principles of the CA service and its equal opportunities policies.

Desirable criteria 

•  Experience working as an Advice Supervisor for Citizens Advice 

• Experience of supervising/giving debt advice 

• Experience of working within a Citizens Advice charity   

• Experience of working with the public in an advisory capacity