Communications Jobs

Our client believes everyone has the right to a safe, secure, and warm place to call home. Are you ready to go above and beyond to ensure they deliver the best complaints resolution service to their customers?

They’re looking for a Complaints Resolution Team Leader to join their Complaints Resolution team in Peterborough.

About the role and person:

Monday – Friday
Permanent

Always motivated to achieve brilliant standards of service, their Complaints Resolution Partners provide a first-class customer experience based on trust with their customers. Whilst they endeavour to always provide the best customer service to ensure their customers feel safe and secure in their homes, things sometimes don’t go to plan. It can be a stressful time when things go wrong, so strong communication skills, empathy, professionalism, and resilience are key.

As a Complaints Resolution Team Leader, you will create an environment where colleagues feel empowered to put the customer first and consistently deliver a high-quality complaints service. You’ll role model their values and behaviours, supporting the team through coaching, dealing with any escalations, and instilling a high-performance culture. This is a great opportunity to make a positive impact on their customers in a new service. You’ll set team priorities and embed a performance and continuous improvement culture.

What skills/behaviours do you need to be a Complaints Resolution Team Leader?

- Previous experience of leading a team and the ability to demonstrate coaching and mentoring skills.
- Passion for delivering an excellent customer experience with strong customer service skills and the ability to listen and respond to customers objectively.
- Strong stakeholder engagement and collaboration skills with the ability to influence others to ensure that service standards are met or exceeded.
- Excellent verbal and written communication skills with the ability to understand and explain technical information.
- A passion for problem-solving and seeing issues through to resolution within set timescales.
- Strong IT skills, including MS Office.

Location

The successful candidate will be required to live within a commutable distance to their Peterborough office.

They’re a keen promoter of agile working and encourage the use of working from home, as long as they meet their customer’s needs.

They’ll provide you with the equipment and software that you’ll need for the purpose of your role; however, it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider.

Salary

The spot salary for this post is £38,128 per annum for applicants who fully meet the requirements of the post. Applicants who do not meet all the requirements of the post will start 5% or 10% below the spot salary.

What will you get from them?

In addition to a competitive salary and agile working, they also have a focus on employees’ development. They support both professional and personal development, ensuring everyone has a development plan and providing access to a wide range of internal and external learning resources.

You’ll also receive:

- 28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week.
- A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover.
- Option to purchase additional holiday of up to 2 of your working weeks (at manager’s discretion).
- Employee Assistance Programme.
- "Hapi" Benefits App with multiple discounts.
- Cycle to work scheme.
- Free on-site gym
- Free parking

Who is our client?

They own around 20,400 houses across the North, East, and South of the country. They are home to over 41,000 customers. They exist to improve lives, providing people with high-quality homes, affordably. Whatever their housing need, whether family, single, older, or more vulnerable – their customers come first. They are always at the very heart of their business.

If you feel great about putting customers first, then they feel great about you joining their team.

And they are a team. They live and breathe their values – they are Smart, they are Driven, they are Caring, and they are Inclusive – are you? If you can do what’s right and challenge what you think is wrong, relish the opportunity to work with some fabulous colleagues to improve the customer experience and make sure they keep to their promises, then you are the person they are looking for.

If you require reasonable adjustments to any part of their recruitment process, please let them know they will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated.

If you have any queries about the role, please email them.

Please note candidates must have current eligibility to live and work in the UK; our client does not currently hold a sponsorship licence.

Join them and start your own journey. They aim to be number one, and you could help them get there.

You may also have experience in the following: Complaints Management, Resolution Advisor, Team Leader, Customer Service Advisor, Administration, Customer Care, Inbound Calls, Customer Service Officer, Call Centre, CRM, Query Resolution, Contact Centre, Customer Service Executive, Customer Service Team Leader, etc.

REF-215 355

Strategic Learning Lead

Lieu de travail: Antananarivo,

Contrat: 4 ans et 1 mois

Rattachement: Governance & Wash System Advisor

Fonctions générales

Le/la responsable de l'apprentissage stratégique favorise l'adoption d'une culture de l'apprentissage pour une mise en œuvre améliorée et fondée sur des données probantes. Il/elle travaille étroitement avec le DCOP et les Conseillers principaux du projet pour assurer l'analyse des besoins, le développement et le transfert des capacités aux organisations locales et aux partenaires directs et indirects du projet sur toutes les composantes du projet. Il/elle coordonnera la documentation, la diffusion des produits d'apprentissage et la gestion de l'information en développant des partenariats avec des plateformes internationales et nationales, telles que Global Waters, Agenda for Change et Ran'eau.

Il/elle supervise un Spécialiste en Gestion de connaissances et deux Spécialistes en renforcement de capacités : l'un pour les composantes techniques et le deuxième pour l'appui opérationnel.

Responsabilités

1. Promotion d'une culture d'apprentissage continu au sein du projet ;
2. Administration et Finance ;
3. Leadership et Ressources humaines.

Le Strategic Learning Lead aura le profil suivant :

• Diplôme (master ou plus) en sciences de l'éducation et de la formation des adultes, communication, sciences de l'information, journalisme, économie/planification, gestion de projet, études du développement. Des certificats de formations en gestion des connaissances sera un atout supplémentaire ;
• Minimum de 5 ans d'expérience dans un poste similaire et en gestion d'équipe ;
• Connaissance du principe CLA et de ses applications (atout) ;
• Connaissance des plateformes électroniques de gestion des connaissances ;
• Maîtrise du contexte du secteur EAH (atout) ;
• Expertise démontrée en gestion des connaissances, en apprentissage organisationnel et en renforcement des capacités dans des projets de développement international ;
• Expérience avérée dans la capture, la synthèse, la diffusion et l'utilisation de connaissances techniques pertinentes pour orienter une prise de décision programmatique efficace ;
• Expériences dans la facilitation de processus d'apprentissage et de partage des connaissances.

Connaissances, aptitudes et compétences requises :

• Fortes compétences interpersonnelles, capacité à réseauter et à communiquer pour développer et maintenir des relations de travail stratégiques avec les autorités gouvernementales locales et ministérielles, les leaders communautaires, les organisations communautaires, les donateurs, les partenaires et autres parties prenantes ;
• Souci du détail et excellentes compétences en gestion du temps avec la capacité de respecter les délais et de fournir les résultats requis de manière opportune et de qualité ;
• Capacité à utiliser les technologies de l'information pour planifier, mettre en œuvre le processus d'apprentissage et pour valoriser et disséminer les résultats ;
• Forte capacité de communication, de persuasion et d'influence. Parle clairement et couramment ; exprime clairement des opinions, des informations et les points clés d'un argument ;
• Excellente capacité rédactionnelle et de formulation de stratégies et de concepts ;
• Connaissance et familiarité avec les procédures et exigences pour les projets financés par USAID (atout) ;
• Engagement démontré envers les principes d'équité des genres, de diversité et d'inclusion ;
• Maîtrise écrite et orale des langues anglaise, française et malagasy.

Les candidat(e)s intéressé(e)s sont priés d'envoyer leurs dossiers de soumission (CV détaillé avec 3 références professionnelles, lettre de motivation, prétention salariale mensuelle de base, photocopie légalisée du diplôme le plus élevé, copie du ou des certificat(s) de travail et dernière fiche de paie), à l'adresse électronique , en mentionnant comme objet du mail « Strategic Learning Lead ».

Notre promesse sur le personnel

Tout ce que nous faisons est guidé par nos valeurs. Nous voulons que chacun soit traité avec dignité et respect, et nous défendons les droits et les contributions des personnes pour parvenir à un monde plus juste. Nous sommes passionnément engagés à être une organisation où chacun est le bienvenu, respecté, inclus et habilité à donner le meilleur de lui-même. Nous représentons et célébrons la diversité de notre personnel, de nos partenaires et de toutes les personnes avec lesquelles nous travaillons, afin de créer une culture où chacun peut atteindre son plein potentiel.

We are looking for an energetic, knowledgeable, friendly, flexible person to lead the Energy Team based in Wrexham. You will lead delivery on a wide variety of energy and carbon reduction programmes and activities with communities, businesses and individuals across North Wales, coordinating and engaging with more vulnerable groups within communities, including older people, people with disabilities and households experiencing fuel poverty.

You will also be required to lead the work to achieve the renewal of the Green Dragon standard and lead the organisations development and delivery of our Carbon Reduction Plan, and will lead a small domestic energy advice team in Wrexham.

See our website for full details.

Main Duties & Responsibilities

• Plan and lead-deliver a wide variety of energy and carbon reduction projects and activities with communities, businesses, and individuals across North Wales.
• Plan and support the Energy Advice Team to deliver our service in line with all funder and contract requirements, ensuring quality of support, time management and report requirements are all completed in appropriate time aligned with all requirements.
• Manage and monitor the Energy Advice Team through performance monitoring and monthly review.
• Using a standard Groundwork Federation GHG Inventory Tool for emission reporting develop, deliver and monitor our annual carbon reduction plan, working with business managers to ensure data is recoded correctly and improvements to our carbon footprint are made.
• Facilitate the renewal of the Green Dragon accreditation, implementing and managing our internal environment systems and processes up to a level 3 standard.
• Arrange and carry out home visits to support residents in reducing their carbon emissions and to save money by lowering the level of consumption and cost of energy.
• Advocate and liaise for householders with energy companies and gas and electric network providers to ensure customers receive the best possible deal for their requirements.
• Work with referral partners to identify vulnerable households, and evidence eligibility to provide support with energy advice and administer emergency fuel vouchers.
• Provide effective support, both advisory and practical, to enable people to make positive changes to their behaviour and to improve the quality of their lives; record actions and highlight the importance of keeping warm to the health and wellbeing of residents.
• Assist residents to access other relevant and complementary services and agencies, liaising with other agencies to assist residents to access funding and support to deliver larger energy efficiency measures.
• Liaise with residents on a day-to-day basis in a professional and friendly manner and build good working relationships with them either face to face or through the provision of telephone advice.
• Oversee the booking and scheduling of visits and respond to referrals from funders in a timely manner.
• Oversee the ordering of stock, ensuring stock levels are maintained and stock is monitored closely.
• Undertake monitoring information and reporting requirements as required by the Trust and funders, ensuring all the funders’ requirements are delivered on time, within budget and to agreed quality standards.
• Run events or energy surgeries to raise awareness of projects in local communities.
• Deliver outreach activities to generate referrals, e.g. door-knocking, events, road shows, etc.
• Work flexibly as part of the Energy Advice Team and across other teams, including occasional weekend working.
• Contribute to the business development of the Energy Business Area by identifying needs within the sector and collecting evaluation evidence and factual data that back up any development of new bids and tenders.
• Represent the Trust professionally to internal and external contacts, assisting with the promotion of projects and the broader activities of the Trust.

Harmony House Dagenham CIO is a vibrant community-focused organization dedicated to providing high-quality care and support services. We are currently looking for an enthusiastic and skilled HR Administrator to join our team. This role is vital in supporting our Nursery Managers and Chief Executive Officer with HR-related administration and ensuring the smooth operation of our HR functions.

Job Overview:

The HR Administrator will manage all aspects of HR administration, support recruitment processes, and provide high-quality secretarial services. This role requires an individual who is detail-oriented, organized, and able to handle sensitive information with discretion.

Key Responsibilities:

• Provide accurate and timely HR-related secretarial and typing services.
• Coordinate management and board meetings, including the AGM; prepare agendas, meeting papers, and take minutes.
• Maintain and update staff personnel files, manage records of staff leave and absences.
• Advertise job roles and oversee the recruitment process.
• Keep the accident book and central record up to date.
• Collaborate with nursery and finance teams to ensure smooth onboarding for new staff members.
• Manage DBS processes, referencing, and ensure all contracts and paperwork are handled efficiently.
• Perform other duties as needed, reflecting the general character of the post.

Requirements:

• Proven experience in an administrative role, preferably within HR.
• Excellent organizational and communication skills.
• Ability to handle confidential information with discretion.
• Proficiency in Microsoft Office Suite and other relevant software.
• Strong attention to detail and accuracy.

Note that applications will be reviewed on a rolling basis, and the position may be filled before the deadline, so early application is encouraged.

Harmony House Dagenham CIO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

THE ROLE: Full-time (37.5 hours per week) / Permanent / Job description and benefits are available to download 

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Crawley Foyer is looking for a warm, reliable, and proactive Housing Night Worker to join our friendly and dynamic staff team providing supported accommodation for young people aged 16 - 25 at risk of homelessness, staffed 24 hours a day providing a safe and encouraging environment for residents. In addition, our Youth Advice Centre is located adjacent to the Foyer which enables us to offer a range of services to young people living in the Foyer and in the wider community. 

Your primary role will be to keep our service and young people, safe. You will help to contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations. In addition, you will complete health and safety checks, ensuring the service is clean and tidy and reporting any repairs. You will be lone working as part of the role, so you will need to be comfortable with decision making and following procedures.

You will work Sunday - Thursday 20:00 - 07:00, Friday and Saturday 21:00 - 08:00 on a four night on, four night off rota. Although these are long shifts, you will get four days off after, which can provide a great work life balance.

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

Ideally you will have experience working with young people, those considered vulnerable or with multiple and complex needs along with being able to demonstrate a real passion for wanting to work with young people. You will have an understanding of the needs of single homeless clients aged 16-25 and the ability to engage, motivate and inspire, with a strong commitment to changing the life of others for the better.

You will already have clear verbal and written communication skills, good IT and keyboard skills and the ability to self-motivate. You will be proactive in you thinking, with the ability to manage lots of tasks at the same time and keep appropriate records. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately. 

Are you ready to join a passionate team of Wildlife Trust Membership Recruiters and help make a meaningful impact on nature? Our nationwide mission to #DefendNature needs vibrant, engaging, and resilient individuals like you.

As a Wildlife Trust Membership Recruiter, you'll have the exciting opportunity to work at various pre-booked venues and events in the Essex area, urging others to make a monthly donation by direct debit to support their local Wildlife Trust and their crucial conservation work.

A valid driving license and access to a car, for transporting equipment and materials, is essential for the role.

What's in it for you:

• Competitive pay: With uncapped commission, our top performers regularly earn above £40.00 p/hr, and the average is £17.00 p/hr (£32,000 FTE). 
• Guaranteed income: In addition to uncapped commission, you will enjoy a guaranteed minimum hourly rate of £15.00 during the first 60 days of employment, and £12.00 p/hr minimum safety net rate thereafter.
• Flexible contracts: We offer permanent, part-time contracts to fit your busy lifestyle, with 3-day work weeks at various pre-booked venues and events. You'll enjoy working weekends and bank holidays, maximizing your earning potential.
• Comprehensive training and support: Starting with 4 days of paid training at our head office and in the field, we ensure you have everything you need to excel in your role.
• Exciting benefits: From a quarterly bonus scheme and holiday entitlement to a pension scheme and travel contribution paid at 35p per mile, along with a full 'Recruiter Kit' provided, including a charity-branded uniform, gazebo, and display materials, you'll have all the support you need.

 

Who we're looking for:

• You hold a valid driving license and have access to a car/van for transporting equipment and materials, essential for the role.
• You're warm, friendly, and able to engage with all types of people, with excellent communication skills in spoken and written English.
• You're comfortable working in the field and not afraid to work outside in all weather, with the ability to work towards realistic targets/KPIs and a love for nature and wildlife.

 

What's next:

Feeling inspired? Don't wait - apply today! We're eager to welcome new team members and will start screening and hiring when we receive applications. If selected, your application will be forwarded to your local Team Leader, who will be in touch to discuss the role in more detail.

Let's unite to #DefendNature and safeguard our precious wildlife!

Collaborating with joint Senior Responsible Officers (SROs), the Programme Director (PD) will play a role in leading, shaping and contributing to the implementation of the national TMSFA programme. They will maintain oversight of, and coordinate all, programme activity ensuring successful delivery of expected improvements, benefits and outcomes. 

As PD, they will partner with internal and external stakeholders to drive forward successful delivery of the national transformation programme ensuring alignment to overall objectives and priorities set by the TMSFA collaboration.  They will be the change expert, partnering with the SROs and all MS Centres, in the design and implementation of large-scale change programmes that supports the future care model, improves quality of patient care, improves patient and staff experience, enables continued cultural change, improves efficiency and productivity of clinical pathways and services.

The PD will proactively look ahead and gather relevant information to inform the future direction of the transformation effort.  They will have an external lens through which to identify national and international world class standards of healthcare and engage with others to accelerate adoption of appropriate best practice.  In doing so, they will effectively engage and involve MS experts from across the MS Centres and beyond including international MS experts and those from Pharma.  They will ensure that resources from a range of disciplines and professional areas such as clinical, operational, digital, change, communication, HR, finance and external suppliers are in place to support the transformation programme.  They will provide regular assurance to the joint SROs / Transform MS board relating to progress and outcomes to inform strategic decision making and will provide regular updates to all stakeholders to ensure there is a common understanding of progress and outcomes. 

Role: Grants Manager

Duration: 6 months fixed term contract

Salary: £38,000 - £43,000

Hours: 37.5 per week

Location: London (Hybrid)

We are delighted to be working with a leading health charity to recruit an experienced Grants Manager into an exciting, newly created role. This is a fantastic opportunity to shape the grants programme and lead key projects during an exciting period of growth and change.

About the role:

We are looking for a proactive project manager to design and implement efficient delivery and reporting frameworks, ensuring good governance and compliance.

Key Responsibilities:

Grant Management

• Develop and maintain grant systems and processes.
• Ensure accuracy of administrative and financial data.
• Create and monitor KPIs for the grant function.
• Provide training for staff and grantees.

Project Oversight

• Develop policies for project initiation.
• Ensure project budgets comply with organisational policies.
• Manage project workflows and approval processes.

Monitoring and Reporting

• Oversee grant deployment and project progress.
• Implement a risk-based project monitoring framework.
• Ensure compliance with deadlines and requirements.

Financial Administration

• Record and forecast grant liabilities and expenditures.
• Maintain and update project cashflows and invoicing schedules.
• Manage grant-related payments and financial reporting.

Stakeholder Communication

• Brief grantees on policies and award terms.
• Assist with online applications and reporting.
• Communicate regularly to monitor grant balances and address issues.

Project Management

• Lead organisational and departmental projects.
• Support system changes and process improvements.
• Promote best practices in project management and continuous improvement.

About you:

You will have a minimum of 3 year’s experience in a similar role and have excellent experience of system and process design. You will have excellent time management and organisational skills as well as having strong interpersonal and organisational skills.

Apply now to shape the future of this leading health charity’s grants programme and lead impactful projects that make a difference.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Partnerships Manager for Leading London Hospice

Are you passionate about making a difference in people's lives? St John's Hospice is seeking a dedicated Partnerships Manager to lead our Major Donor, Mid-level, and Corporate fundraising team. Join us in our mission to provide compassionate care and support to those who need it most.

Location: St John's Wood, London

Salary: £42,000-45,000 per annum

Hours: 37.5 hours per week, hybrid working (minimum 3 days in office)

About the Role: As our Partnerships Manager, you'll play a crucial role in securing vital funding for our hospice services and projects. You'll manage relationships with major donors, develop corporate partnerships, and oversee mid-level donor fundraising. This is your chance to make a real impact on the lives of our patients and their families.

What You'll Do:

• Lead and inspire a team of fundraising professionals
• Develop and implement strategies for major donor and corporate fundraising
• Cultivate relationships with high-value supporters (£5K+ annual donors)
• Write compelling funding proposals and applications
• Ensure exemplary donor care and stewardship

What We Offer:

• Opportunity to work directly with patients and carers
• Supportive and collaborative team environment
• Professional development and training opportunities
• Chance to be part of a respected charity making a real difference

About You:

• Great experience in high-value fundraising
• Proven success in securing significant funding from major donors or corporates
• Strong relationship-building and communication skills
• Experience in line management and budget oversight
• Ability to juggle multiple priorities in a fast-paced environment

About Us: St John's Hospice is a vital part of the local community, providing specialist palliative care and support to patients and their loved ones. Our dedicated team works tirelessly to ensure that every individual receives the highest quality of care and compassion during their most challenging times.

Join Our Team: If you're ready to use your fundraising skills to make a meaningful impact, we want to hear from you. As our Partnerships Manager, you'll play a key role in securing the funds that allow us to continue our essential work.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Head of Data

A truly excellent opportunity has just arisen for a Head of Data to join an excellent children's hospice!

As the Head of Data, you will develop and implement a comprehensive data strategy to support the organization's mission. This involves translating complex data needs into clear dashboards and ensuring data quality for various reporting needs, including external stakeholders.

You will collaborate with data champions across the organization to drive data-driven decisions, ensuring data is accessible, well-understood, and fit for strategic and tactical purposes. Your expertise in data management—including structures, definitions, modelling, and visualisation—will be crucial in coaching and implementing changes.

Your role will be central in fostering a data-centric culture within the organization. By leveraging your skills in data leadership, project management, and analysis, you will ensure sustainable growth through effective data management practices, enabling the organization to make informed decisions and achieve strategic goals.

Skills required for the Head of Data are:
- Experience in PowerBI and visualisation tools
- Great knowledge of Raisers Edge And/or NXT
- Line management & strategy experience
- An expert communicator and have the ability to work with senior stakeholders

Head of Data / Head of CRM / Database Manager / Data Manager / CRM Manager
This is a great chance for a Head of Data to really make a mark within a well-known Hospice and lead them to revolutionise how they use data.
 

Salary: £55,000 - £60,000

Location: Guildford or Hampton - 3 Days a week

Apply now for immediate consideration regarding this excellent opportunity.
Understanding Recruitment is acting as an employment agency for this vacancy.

Your new company
A permanent position has arisen within a large, renowned regulatory body, based in Central London. You will work as a Finance Business Partner and play a key role in the delivery of accurate financial services. The working pattern is hybrid , equating to 1 day in the office per week.
Your new role

• Reporting to the Finance Manager.
• Lead on the accurate and timely production of management accounts with relevant variance analysis and appropriate commentary.
• Oversee the production of monthly accruals, prepayments, deferred income and other accounting journals into the accounting system.
• Support the annual budgeting and forecasting cycles.
• Provide business partnering support across the business. Work with budget holders to ensure that their performance against budget is understood.
• Drive forward the development of financial reporting.
• Support the development and maintenance of financial systems.

What you'll need to succeed

• Part-qualified and actively studying for a recognised professional accounting qualification (ACCA, CIMA).
• Advanced knowledge of Excel and other financial software.
• Strong management accounting and business partnering experience.
• Good technical experience with a good understanding of statutory requirements.
• Excellent written and verbal communication skills.
• Keen attention to detail and the ability to work to tight deadlines.

What you'll get in return

• Flexible hybrid working.
• 30 days annual leave plus bank holidays.
• Great contributory pension scheme.
• Private medical insurance and Medicash cash plan.
• Discounted gyms and retail discounts.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Renewable World’s successful and growing fundraising team are looking for a Senior Fundraising Officer to support on their trusts and foundations fundraising, generating crucial unrestricted and restricted income to drive their vision of a sustainable and fairer world where clean energy is accessible to all. As an international charity working in East Africa and South Asia through an award winning Community Centred Model, this is a really exciting time to join Renewable World. With a salary of £29,500 and excellent benefits including 30 days annual leave (plus bank holidays) and 6% pension contribution, this could be a fantastic opportunity for a trusts and foundations fundraiser looking to progress Whilst Renewable World are based in Brighton, his role can be remote with 2 days a month in the office.

To be a successful Senior Fundraising Officer, you'll need:

• Experience working with Trusts, Foundations and securing donations
• Excellent communication skills, both written and verbal – presenting complex information clearly, concisely and persuasively
• Proven organisation and project management skills and experience in developing strong internal and external working relationships

Salary: £29,500
Contract: Permanent
Location: Remote with occasional days in Brighton office (1-2 per month)
Deadline: 7 August
 
If you would like to have an informal discussion, please call Emma on 02030 062787 or email your interest along with your CV to [email protected]. 
 
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 
 
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here - www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/
 
If enough applications are received the charity reserve the right to end the application period sooner. 

Our client, a leading London University are currently looking to recruit a temporary Academic Admin and Student Engagement Manager on a full-time basis (35 hours per week). The post will be looking to start as soon as possible, running for 2 months in the first instance. This role offers a hybrid working arrangement of 3 days onsite based in Greenwich.

Key responsibilities for this post will include:

• Providing line management and effective leadership to the Academic Administration team to ensure the smooth running of the department.
• Overseeing the running of the Student Engagement team.
• Working with the Dean to project manage and ensure the successful completion of strategic tasks across departments and courses.
• Working with various department heads to support with budget monitoring and ensuring that resource demands are met consistently.
• Proactively working collaboratively with key internal and external stakeholders to ensure the effective running of interdepartmental processes and service delivery.
• Producing relevant management information in an efficient and timely manner to inform both internal and external decision-making and reporting.

To be considered for this post, you will have:

• Experience of working within a Higher Education or similar organisation setting.
• Project management experience.
• Experience in attendance monitoring within Higher Education.
• Experience of developing and implementing processes, procedures, and services.
• Experience of successful line management and leadership.
• Excellent communication skills and confidence with liaising with a variety of stakeholders.

The post is looking to start as soon as possible, so you will need to be available immediately or at short notice to be considered. 
If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking ‘apply now’ below. 
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.