Communications Jobs

Job description

LOCATION: Hybrid - to be discussed at interview

SALARY: £34K pro rata and negotiable dependent on experience

REPORTING TO: CEO

DIRECT REPORTS: None

WORKING WITH: Fundraising & Marketing Teams

HOURS: Full time although part-time considered to be discussed at interview

12 month contract maternity cover commencing January 2025 (start date to be discussed at interview)

BENEFITS:

• 28 days annual holiday pro rata inclusive of bank holidays.
• Supportive and flexible working environment. Birthday given as holiday.
• Employee Assistance Program
• Workplace Pension

ABOUT THE ORGANISATION:

We are a national charity based in North Devon and work to re-home ex-commercial laying hens which would otherwise go to slaughter. As a result of our work hens are now the fourth most popular pet in the UK and hen adoption is hugely popular, we have rehomed over 1,000,000 hens and counting!

If you are an experienced fundraiser interested in joining our dynamic, friendly and enthusiastic team, please check out our latest role and get in touch.

ABOUT THE ROLE:

As our Individual Giving Manager you will organise and oversee all our individual giving activities. You will develop income and engagement from individuals working across a range of income streams including but not limited to Regular Giving, Philanthropy, Legacy, Appeals and Lottery.

You will also oversee strategy with a view to gaining ongoing growth, through developing engaging fundraising campaigns and delivering high quality, timely and personalised stewardship to recruit new and retain existing supporters.

You’ll be an experienced fundraiser with a proven track record of using a variety of direct marketing techniques to grow Individual Giving. You will work closely with our MarComms team to create content across various channels ensuring relevant and engaging communications are sent to supporters across email, BHWT newsletters, social media, BHWT magazine and video.

KEY AREAS OF RESPONSIBILITY:

• To develop and deliver strategy across Individual Giving in an effort to maximise income.
• To steward and recruit donors whilst developing and retaining regular and cash givers.
• To manage a calendar of compelling fundraising projects and campaigns including direct marketing appeals across electronic, postal and social media channels.
• To utilise insight and data to set, monitor and evaluate campaigns and revenue performance.
• Management of our BHWT lottery.
• To build and nurture effective relationships with a number of segments including major donors, regular givers and pledged legators, increasing value and loyalty from new and existing donors.
• To examine supporter data to identify patterns and trends, helping to build and develop insights into BHWT supporters.
• To segment various data audiences for postal appeals using Salesforce.
• To explore and test new methods for donor recruitment and retention.
• To analyse and report on fundraising activities to maximise return on investment and feed key findings to the CEO.
• Collaborate closely with MarComms to build understanding and support across the organisation whilst delivering rewarding, interconnected projects and appeals.
• To create and update donor records ensuring accuracy and consistency at all times.
• To provide support to other areas of fundraising where appropriate.
• To undertake ad hoc tasks from time to time as required.

ESSENTIAL QUALIFICATIONS AND EXPERIENCE

• A strong empathy for animal welfare and the work of the BHWT
• Demonstrable successes in growing income across multiple IG revenues with a wide range of activities, campaigns, and appeals
• Proven experience of researching, evaluating, testing and implementing successful fundraising products or activities
• Experience of utilising performance metrics and KPIs for donor acquisition, cost-benefit, and return-on-investment analyses
• Proven experience of campaign management and delivery
• Track record of developing and optimising supporter-focused content and products that increase reach and engagement across a wide range of channels
• Experience of using a fundraising database and segmenting relevant fundraising data
• Ability to drive success and inspire others to ensure relevant targets and standards are met
• Ability to prioritise and manage a busy programme to ensure the smooth running of a full calendar
• Exceptional interpersonal skills with the ability to influence and persuade a wide range of stakeholders including suppliers, supporters, and colleagues
• Excellent written and verbal communication skills, with the ability to communicate effectively to different types of audience through various channels
• Thorough knowledge of fundraising regulations and data protection
• Experience of using Microsoft Office Suite

DESIRABLE

• Working in a national charity
• Knowledge/understanding of Salesforce
• Knowledge/understanding of GiveWP

ESSENTIAL PERSONAL ATTRIBUTES

• Commitment to delivering a high quality service
• Excellent time managements
• A proactive approach to all areas of work
• Ability to work independently or as part of a team
• The ability and social skills to work collaboratively with staff at all levels.
• Flexible and adaptable approach to work demands across the whole organisation

OTHER

• Willing and able to work occasionally out of hours

• Fundraising Experience: At least 1 year (required)

Expected start date: Early January 2025 - to be agreed

The Head of Public Affairs & Stakeholder Relations is a strategic and dynamic leadership position within the Policy and External Affairs directorate.  You will lead and manage our influencing and engagement work with key policy, government, political and wider sector stakeholders. Your role will be essential in fostering and maintaining our corporate narrative and in building relationships that support our organizational objectives.

This role requires a deep understanding of Youth Futures’ policy work, our strategic corporate objectives together with the outside policy, political and sector landscape. The individual needs to have strong organizational and project management skills, excellent communication skills, and the ability to build credibility with senior internal and external stakeholders.

The role will be a permanent job share 24.45 hours a week.  Working days will be Monday to Wednesday.

This role can be based at any of our hubs located in London, Birmingham or Leeds and we currently operate a hybrid working model.

For more information and to apply, please download the job recruitment pack.

The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities.  We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable. For more information please go to the Scope website. 

Scope is looking for a dynamic Philanthropy lead to drive forward our ambitious growth plan. In this vital role, you will help develop the philanthropy strategy and help to secure and grow income from high-net-worth individuals.

Permanent, Full time, 35 hours a week

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with working from home most of the time. 

We welcome all applications by 11:59pm GMT on Tuesday 10 December 2024.

The role 

In this role, you will:

• Build and maintain relationships with high-net-worth individuals.
• Oversee Scope’s flagship gala dinner.
• Manage Scope’s first giving circle with the Philanthropy Manager
• Manage a team of 3, across:
  • Philanthropy
  • Special events
  • Prospect research and proposal development.
• Ensure all donors receive exceptional stewardship, fostering strong, long-term relationships and continued engagement.

For more information about the role’s responsibilities, and the skills and experience required please use the apply link to go to the full job description.

About you

We are looking for a strategic thinker with excellent organisational skills, capable of prioritising workloads. 

The ideal candidate will have:

• A proven track record in securing substantial gifts from high-net-worth individuals.
• Experience overseeing a portfolio of fundraising events. 
• A successful track record in major donor fundraising, with experience in securing 6 and 7 figure gifts.
• A track record in managing committee members and their expectations.
• Relationship-building skills.
• Strong project management skills.

Make sure to explain in your application, with examples, how you have these skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people. 

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity and encourage applications from disabled people. We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview.

Just let us know in your application that you are applying under the Disability Confident, Offer an Interview Scheme.

If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Find out more about asking for adjustments at interview.

Equality, Diversity and Inclusion

Equality and inclusion are at the heart of everything we do. We want to seize every opportunity to build a truly diverse and inclusive workplace.

We work hard to ensure that we are making exciting opportunities available to all, and everyone feels valued, heard and respected so that we continue to build a high performance, high engagement culture.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus bank holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension 
• Excellent training and career development 
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

How to apply

Click the apply button to create an account and complete your application form.

Are you passionate about making a tangible difference for people affected by cancer? The Mulberry Centre is looking for a dynamic Philanthropy and Partnerships Lead to drive forward our ambitious growth plans, building on our 20-year legacy of award-winning cancer support.

In this vital role, you’ll be at the heart of our fundraising strategy, helping to secure and grow income from trusts, corporates, and high-net-worth individuals. Working closely with our Head of Fundraising and Engagement, you’ll have the chance to make a genuine impact, crafting compelling proposals, building new relationships, and stewarding existing supporters to bring our mission to life.

The ideal candidate will have a proven track record in securing substantial gifts from trusts, high-net-worth individuals, and companies through engaging proposals, face-to-face interactions, and events. You’ll be a strategic thinker with excellent organisational skills, capable of prioritising and managing a demanding workload while delivering high-quality communications in reports, presentations, and meetings. We’re looking for someone with a deep understanding of small charity fundraising, the principles of relationship management, and the latest trends in donor engagement. You’ll have experience in prospect research, donor outreach, and stewardship, with the ability to communicate persuasively and build relationships across various levels of seniority. Skills in preparing project budgets, financial reports, and organising events are essential, and a familiarity with relevant legislation, such as Gift Aid and GDPR, is highly desirable. If you bring creativity, attention to detail, and a collaborative spirit, and are ready to make a difference in the lives of those affected by cancer, we’d love to hear from you!

At The Mulberry Centre, you’ll find a supportive team, inspiring mission, and the chance to help shape our future. If you're ready to channel your skills towards a meaningful cause, apply today and join us in our commitment to bring life-changing support to even more people.

Events Manager.
Salary: c£41,000 plus £3,333 Inner London Allowance per annum.
Location: London.
Contract: Fixed Term Contract covering Maternity leave for 12 months ,35 hours per week.

Benefits:  
- 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave.
- Gain professional qualifications and excellent training/development opportunities.
- Flexible maternity, adoption, and paternity packages.
- Pension with up to 7% employer contribution with included life assurance cover.
- Staff discount portal and Blue Light Card eligibility with 15,000 national retailer's discounts.

Why Action for Children?  
Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives. 

A bit about the role 

Action for Children aims to deliver substantial growth from our high value audience over the next five years, with the Events team playing a vital role in achieving that ambition, working together with the Philanthropy and High Value Operations teams.

This is an exciting opportunity to join Action for Children as a Events Manager on a 12 month Fixed Term Contract. You will play a key role in delivering our strategy by expertly leading a portfolio of high value fundraising and stewardship events, maintaining strong relationships with some of Action for Children's closest and most important supporters. Delivering both existing events and driving forward new initiatives which will maximise vital unrestricted income and generate committed long-term engagement and opportunities from a high value audience.

How you'll help to create brighter futures by
- Collaboratively working with colleagues across Fundraising, Communications and Policy (FCP) to lead a schedule of events, maximising existing high value volunteer board and committee-led events and lead the creative development of new fundraising and stewardship event opportunities.
- Leading and developing relationships with high value volunteer event boards, committee members, senior staff and senior corporate contacts; maximising their support through providing outstanding donor care and securing high level buy in for new and existing events.
- Developing and implementing individual solicitation and stewardship plans for event board and committee.
- Providing line management and development support within the team to drive performance.
- Being accountable for income targets and expenditure, ensuring the targeted ROI is achieved for your event portfolio.

Let's talk about you 

It's an exciting time to join the high value fundraising function at Action for Children, and we are looking for a collaborative, energised and forward-thinking individual to join our ambitious team of fundraising professionals.

- Significant experience of working in the Public or Third Sector, within an Events role.
- Substantial experience of project managing complex fundraising events to meet or exceed agreed income targets in excess of £100,000 per event.
- Proven experience of developing and stewarding excellent relationships with senior level supporters.
- Experience of working with and managing fundraising committees or boards.
- Experience of managing external suppliers and understanding agreements and contracts.
- Excellent and effective communication and interpersonal skills across a variety of media and formats with the ability to adapt communications effectively to suit a range of supporters, flexing to suit different audiences.
- Confident presenter able to sell Action for Children's vision with passion and gravitas.
- Willingness to work flexible and unsocial hours including evenings / weekends as and when required.
Please see the Job Description for the full list of accountabilities and requirements. 

Good to know
Application Process
Please note we are unable to offer visa sponsorship for this role.
There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.
Diversity, equality, and inclusion
At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.
We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Want to know more about Action for Children?

Closing Date: Friday 13th December 2024.
Interviews will be week commencing 16th December 2024.

ABOUT SMART WORKS

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses, coaches and empowers unemployed women for success at their job interview. After visiting Smart Works, 63% of clients secure a job within a month, gaining financial independence and transforming their lives.  

  

The Smart Works service is delivered in 11 centres across the UK. Over the past ten years, Smart Works has helped over 40,000 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre. In early 2025, Smart Works will be opening our 12th centre in Bristol, bringing our in-person services to women in the South West for the very first time. 

More information about who we are can be found on our website.

ABOUT THE ROLE

Smart Works Bristol exists to empower all women who need heflp getting into work. We aim to support 1000 clients with our Interview and Preparation service per year. As such, we require vital funding from Grants, Trusts & Foundations to enable us to achieve our mission, and continued support to deliver our calendar of Corporate Events. 

As our charity grows, we are seeking a Fundraising Manager to join our small and ambitious staff team. The successful post holder will be researching and building a strong pipeline of grant funders and five and six-figure gifts from Trusts & Foundations, including core funding and restricted funding.

This is a unique opportunity to work alongside our Board of Trustees to maximise local funding opportunities, expand our portfolio of grant funders, and contribute to a growth in income for the charity. The successful candidate will be responsible for researching and identifying prospective funders, writing and submitting high-quality applications and proposals, and delivering excellent grant management and stewardship updates. They will also work closely with the Trustees to deliver an exciting calendar of corporate and community fundraising fashion events, and lead our corporate sports challenge.

We are seeking a proactive self-starter, with experience in philanthropic fundraising, excellent written communication skills and demonstrable attention to detail. We would also love to hear if you have experience working with grant applications and/or funding proposals, and utilising a range of tools to identify new funding opportunities. 

Smart Works is a collaborative environment, with dynamic teams and ambitious plans across the UK. It is a rewarding national community with regular liaison to the London Charity Partnerships and Fundraising Team. 

You will be based in our Bristol Centre. Some evening and weekend work is required to lead on philanthropic fundraising and support wider fundraising events such as Fashion Sales. Initially, this role will be primarily home-based until the Bristol centre is established.

Are you organised, enjoy writing, researching and communicating, and are passionate about supporting women into work? If so, then this could be the ideal opportunity for you. We would love to hear from you.

DUTIES AND RESPONSIBILITIES

• Reporting to the Head of Smart Works Bristol, the successful candidate will lead on a range of activities, including:
• Building excellent relationships with corporate and community partners, generating awareness and income of c. £165k for the centre across grants, events and corporate fundraising.
• Delivering financial activities to target, maintaining an up-to-date database with relevant income tracking and pipeline data to facilitate regular KPI and financial reporting to the Board of Trustees.
• Lead our annual signature corporate challenge to target income c. £50k, known as Step Up for Smart Works – managing the project locally from planning to delivery, including identifying and onboarding participant teams and their stewardship.
• Securing one-year and multi-year grants from a range of Trusts and Foundations, including traditional grant funders, local charities, family foundations and corporate foundations to meet income targets c. 50k.
• Researching and identifying prospective grant funders who could support Smart Works Bristol. 
• Writing high-quality grant applications, working collaboratively with the Chair of the Board and staff team to deliver creative and compelling proposals for both core and restricted funding. 
• Maintaining strong relationships with current and prospective funders, including the preparation of impact reports and sharing regular updates on grant management. 
• Maintain an accurate data record of pledged, banked and prospective income for the Bristol centre, working in collaboration with Smart Works Charity to maintain local management accounts. 
• Representing Smart Works Bristol to a diverse range of stakeholders and audiences to generate income and raise brand awareness within the local community. 
• Support the Trustees with stewardship of fashion and retail partners, including venue and catering supporters, as well as our corporate partners supporting the charity. 
• Support the delivery of our signature fundraising events, including high-end supporter events and fashion sales, where the Trustees manage the project from concept to execution and ensure income targets are met. 

SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES

Essential Criteria:

• Extensive experience generating income of at least five figures from philanthropic income. 
• Demonstrable experience securing corporate partnerships of five figures. 
• Experience working with grant applications and/or funding proposals, and utilising a range of tools to identify new funding opportunities.
• Excellent written communication skills and strong attention to detail.
• Ability to prepare high-quality funding proposals and reports, adapting the communication style for different audiences and stakeholders to maximise impact.
• Target driven with excellent organisation and time management capabilities, demonstrating an ability to prioritise and work to deadlines.
• Creative and proactive approach to problem-solving, with an entrepreneurial attitude towards fundraising strategy.
• Passionate and enthusiastic about the mission and vision of Smart Works, demonstrated through clear initial research and understanding in the written application.

Desirable Criteria:

• Proven track record in securing six figure philanthropic income. 
• Experience in cultivating strong and positive relationships, both internally and externally, with multiple and senior stakeholders.
• Experience of organising fundraising events. 
• Interpersonal, verbal communication and presentation skills, in order to build strong working relationships with external stakeholders.
• An understanding of the Trusts & Foundations and high-value fundraising landscape, such as the current challenges, opportunities and trends.
• Knowledge of the local fundraising landscape in Bristol and the South West.

Smart Works promotes equity, diversity, and inclusion in our workplace. We particularly welcome applications from Black, Asian and minority ethnic candidates, disabled candidates, and candidates with lived experience of unemployment as we would like to increase the representation of these groups at Smart Works.

BENEFITS, TERMS AND CONDITIONS

• Full-time role, based in our Bristol Centre. 
• Monday-Friday with typical working hours 9 am-5 pm in line with centre opening hours. Happy to discuss flexible working at the interview. 
• Salary of £34,000- £38,000 FTE depending on experience.
• 25 days annual leave, excluding bank holidays. 
• Company pension. 
• Positive, supportive working environment with opportunities for practical training and progression. 
• VIP access at Smart Works sales, events and pop-up shops. 
• All successful applicants must provide two satisfactory references and complete a Basic DBS check.

HOW TO APPLY

Please submit a CV and answer the following questions via our recruitment portal here by midday on Thursday 5th December 2024. Your application should be addressed to the Head of Smart Works Bristol, Imogen Franklin.

1. Why do you want to work for Smart Works? (Max 250 words)
2. What experiences and skills do you have that makes you well suited to the role? (Max 400 words)
3. In your opinion, what is the biggest challenge and biggest opportunity in the current Philanthropy and Grants space? (Max 400 words)

First interviews will take place virtually on Tuesday 10th December. Final interviews will take place in person in Bristol on Monday 13th December.

If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact the recruitment team (see job pack for details) about submitting a manual application.

At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).

Data Insight Officer  
£26,813.56pa (FTE)

37.5 hours per week

About us:

At Bluebell Wood Children’s Hospice, we care for children and young people whose lives are just too short. Our aim is to reach every family that needs our help and to offer them the very best choice of care. Did you know that every year we need to raise £6.5m to keep our doors open and only around 16% of our income comes from government sources, the rest has to be raised through fundraising activity.

Our services include short overnight stays and community breaks at home or in the hospice. We also support the whole family from diagnosis with our multi-disciplinary Family Support team who provide counselling, sibling support groups, music therapy and much more. Our care team support these families in our modern, purpose-built building. All our rooms bedrooms have a homely feel. We have a sensory room, spa pool, cinema room and six acres of gardens.

We support families from a large geographical area, including South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. The hospice is easily accessible from Barnsley, Rotherham, Doncaster, Sheffield and North Notts. We have free secure on-site parking for families and staff to use.

The role:

Are you passionate about using data to drive strategic decisions and make a real difference? Join our team as a Data Insight Officer!

At Bluebell Wood Children’s Hospice, we’re committed to making a meaningful impact, and data plays a critical role in achieving our ambitious goals. We’re looking for a Data Insight Officer to support our Income Generation team by providing data-driven insights, helping us optimise our fundraising and marketing efforts, and identifying opportunities for growth.

 

As the Data Insight Officer, you will:

· Analyse donor data to identify trends, patterns, and income-generation opportunities.

· Provide actionable insights to inform fundraising strategies and campaigns.

· Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).

·         Generating income by collaborating with fundraising teams to design and evaluate initiatives.

· Manage and maintain the integrity of our CRM system (Donorflex), ensuring accurate data segmentation for targeted campaigns.

· Conduct market research to benchmark against industry standards and inform strategic planning.

· Prepare and present detailed reports and insights to senior management and board members.
 

What We’re Looking For:

Essential:

· Minimum 1 year of experience in data analysis, preferably within a fundraising or marketing environment.

· Proficiency in data analysis software and tools (e.g., Excel, SQL).

· Experience working with CRM systems (e.g., Donorflex, Raiser’s Edge) and data visualisation tools (e.g. Tableau,                Power BI).

· Strong analytical and problem-solving skills with the ability to interpret complex data sets.

· Excellent written and verbal communication skills.

· Strong organisational skills and attention to detail.
 

Desirable:

· Experience working within the charity or nonprofit sector.

· Familiarity with SEO strategies to support marketing and fundraising campaigns.

· Advanced knowledge of data visualisation and reporting tools.

Why Work With Us?
 

At Bluebell Wood Children’s Hospice, you’ll be part of a passionate team dedicated to making a positive impact. We offer a supportive work environment where your insights can directly influence our success. In addition to making a difference, we offer opportunities for professional development, flexible working arrangements, and the chance to be part of a mission-driven organisation.

We can offer the following benefits:

· 33 days’ annual leave with the option to buy and sell

· Sick pay

· Health Care Cash Back Scheme

· Free counselling sessions

· Enhanced maternity pay

· Enhanced paternity pay

· Enhanced parental bereavement leave

· Compassionate leave

· Salary sacrifice scheme

· Training & Development

· Investment in your wellbeing

· Volunteering & shadowing days

· Free parking on main site

· Free drinks and subsidised meals

· Time off in lieu

· Uniform

· Eligible for NHS Blue Light Card

· Eligible for The Company Shop

How to apply:

If you think you have what we are looking for, follow the link to our website where you can download and complete an application form.

Closing date: 2nd December 2024

Interviews:          11th December 2024

previous applicants need not apply

Location: London - Hybrid (2 days office attendance)
Contract: Full Time, Permanent
Salary: Circa £40,000 PA + Benefits.

The Role:
As our Supporter Engagement Manager, you will work to ensure that SPANA provides its supporters and external stakeholders with the best-possible experience of the charity. While line-managing the Supporter Engagement team, your work will range from ensuring SPANA donations and post are compliantly processed, to
co-ordinating responses to enquiries, comments and complaints via post, phone and online. You will also manage the development and delivery of SPANA’s community fundraising programme.

This role will suit a dynamic, agile individual who recognises the importance of customer care and has the ambition to build SPANA’s position as a centre of excellence in supporter engagement.

Supporter Engagement

- Ensure all donations and enquiries are acknowledged appropriately, professionally and within agreed timeframes/our service level agreement, in order to maximise supporter and stakeholder satisfaction.
- Manage the operation of SPANA’s PO Box and London mailing points, ensuring all post is compliantly processed, recorded and scanned.
- Manage the SPANA FAQs, standard enquiry responses and thank you letters to be used by the team.
- Personally handle complaints and any sensitive matters, working with the Head of Supporter Engagement and Database, and the Director of Global Fundraising, Marketing and Communications, as necessary.
- Create and maintain Supporter Engagement process documents and training guides.
- Ensure all Supporter Engagement team interactions with stakeholders are captured on Raiser’s Edge.
- Ensure all donors, supporters and stakeholders have the best-possible experience in every interaction with SPANA.

Community fundraising

- Manage the development and delivery of SPANA’s community fundraising programme, including our current products World Tea Party and Big Knit.
- Ensure the charity meets or exceeds its annual community fundraising income target, whilst managing relevant expenditure.
- Manage the development of community fundraising marketing materials, working with external suppliers and internal stakeholders as necessary.

Management

- Manage the Supporter Engagement team, motivating and developing team members to deliver on objectives and targets.
- Report regularly on the performance of the Supporter Engagement team, compiling key performance figures (e.g. complaints log).
- Manage the workflow of the Supporter Engagement team, ensuring all daily tasks are covered at all times and all team members have a manageable workload.
- Establish good working relationships with our external suppliers, data handlers and agencies, and resolve queries and complaints involving them as necessary.

It should be noted that this job specification and remit may develop over time. The postholder should be happy to adapt and take on new and different tasks within the scope of the role.

Knowledge, Training & Qualifications:

- Knowledge of supporter engagement and customer care policies, process, procedures and programmes.
- Knowledge of community fundraising and supporter events.
- Knowledge of charity fundraising regulations, GDPR and data practices.
- Knowledge of the requirements and expectations of working in the charity sector.
- Knowledge of the animal welfare charity sector (desirable).

Experience

- Experience of working in a supporter engagement role or equivalent, with a track record of developing and maintaining strong and effective relationships with donors, supporters and stakeholders.
- Experience of establishing and development processes and procedures that optimise performance

Skills and Attributes

- Ability to diffuse situations with patience and diplomacy, to be a problem solver and to show sensitivity when required – e.g. when dealing with the bereaved in relation to in-memory gifts.
- Excellent computer skills, including ability to use Microsoft Office 365 suite, including strong Excel and Word skills.
- Database skills, preferably of Raiser’s Edge.
- French speaking (desirable).

For the Full Details and Attributes, please download the full job pack attached to this role.

REF-218 176

About Women's Equality Network (Wen) Wales

WEN Wales is the leading gender equality charity in Wales. Our vision is of a Wales free from gender discrimination, where all have equal opportunity and authority to shape society and their own lives.

As a membership organisation, we work in coalition with our organisational and individual members connecting, campaigning and championing women to realise our vision.

About the role

This role is about researching the barriers to gender equality in Wales, developing our policy recommendations around them, and then using the evidence to advocate and influence, ensuring that our work has real impact.

The ideal candidate will have a proven track record of researching and drafting effective writing for a policy audience, ideally in a Welsh policy or third sector context. You will know how to identify and build relationships with key stakeholders, have strong political awareness and the ability to think strategically. You will also need a good eye for detail and excellent self-management skills with the ability to prioritise competing demands in a fast-paced environment.

We particularly welcome applications from candidates who have lived experience of intersecting discrimination, including candidates from Black, Asian and minority ethnic backgrounds.

Welsh Speaker: Desirable

Key responsibilities of the role

Policy and Research: You will contribute to the production of our policy writing, including reports, briefings, consultation responses and blog posts. Working under the supervision of, and often co-authoring with the Policy and Public Affairs Manager, you will receive guidance on the format, tone, and desired impact of publications. But we expect you to use your analytical skills to develop an excellent understanding of the subjects at hand and produce a robust first draft. In practice, we will expect you to:

• Develop expert knowledge in specific policy areas relevant to gender equality in Wales;
• Contribute to primary data collection by supporting the design, fieldwork and evaluation of surveys, interviews and focus groups;
• Prepare clear briefings, reports and responses to Welsh Government and Senedd consultations, working with relevant team members and partner organisations as necessary;
• Analyse and visually represent data from trusted sources;
• Review and adequately reference policy and academic literature and maintain a high standard of accuracy.

Advocacy: To ensure our research and policy recommendations have an impact, you will contribute to our advocacy work by supporting the Policy and Public Affairs Manager in developing and fostering relationships with policy makers and other key stakeholders. In practice, you will:

• Monitor parliamentary activity in our key work areas, flag relevant developments with the Policy and Public Affairs Manager and other staff members as appropriate;
• Work with the Head of Communications and Engagement to promote WEN Wales’ policy recommendations and reports to our members and other audiences.
• Represent and speak on behalf of WEN Wales at meetings and events where appropriate;
• Support the delivery of WEN training on women’s rights and intersectionality, WEN’s secretariat function to the Cross-Party Group on Women, the Gender Network and other forums as appropriate, including through arranging meetings, coordinating communication and taking notes;
• Undertake any other reasonable duties as may be required by the role.

Location: Remote working / Cardiff office / Hybrid

Salary: £26,000 - £30,000 per annum pro rata

Working hours: 18.75 hours (50%) to 22.5 hours (60%) per week

Contract type: 1-year fixed term with potential to extend (subject to funding)

Flexible working

How to apply

Please send a CV and a supporting letter (no more than 2 sides of A4). Demonstrate how you meet the job criteria and tell us why you are the right person for the role. Please also include a short piece of written work (e.g. briefing, article, blog or equivalent).

Closing date: Thursday, 2 January 2025, 5pm

Online interview: Monday, 6 January 2025

The Royal College of Radiologists (RCR) is looking for an Examiner Engagement and Support Coordinator to ensure our examiners feel empowered, valued, and supported in their critical contributions to our exams.

The RCR is a professional membership body for Doctors who work in cancer care and medical imaging. Our examiners are clinical oncologists, clinical radiologists and other specialists, who work voluntarily as contributors developing exam questions, delivering assessments to candidates and shaping the future of FRCR exams. This role plays a vital part in ensuring that the clinical expertise needed to run the RCR’s exams is available via both UK and global examiners.

The postholder will have strong people skills with the ability to build good relationships, excellent communication and organisational skills will be key to your success. The post holder will be the first point of contact for potential new, and existing, examiners and will work closely with exam chairs and across all exam boards and committees, ensuring that examiners have the tools they need to deliver as an examiner alongside their clinical commitments, including alleviating any pain points. Examiner recruitment and coordinating induction and training - plus the set-up of meetings, events and panels - will form part of the workload.

As our Examiner Engagement and Support Coordinator you will deliver real value to those doctors who give up their valuable time to work with us. 

What you’ll do:

• Write and update engaging examiner recruitment materials such as terms of reference, job descriptions, scoring criteria and advertising communication.
• Actively promote examiner recruitment to UK and global audiences, including drafting text and ensuring that promotional recruitment materials are relevant and engaging.
• Build and develop mechanisms to communicate with examiners, ensuring they feel included in the work of both the exams team and the wider college.
• Support examiners with travel and accommodation bookings where necessary, in collaboration with the RCR’s appointed travel agent and the RCR’s Facilities function.
• Support committees by managing the logistical support for meetings and preparing quality agendas.

What you’ll need:

• Experience in providing administrative support and managing administrative processes, systems and procedures.
• Experience in financial administration, including the compiling of financial spreadsheets and monitoring budgets.
• Experience of committee procedures and processes, including preparing agendas and recording accurate actions.
• Experience using and maintaining a database or equivalent to store and retrieve information so that information is kept up to date and available
• Effective problem-solving skills.
• Excellent interpersonal skills with the ability to build and maintain relationships with internal and external stakeholders

If this sounds like an exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

This is a fantastic opportunity for an experienced fundraiser to advance our fundraising efforts and have a significant impact on the lives of children and young people in Wandsworth and the surrounding areas.

The Development Manager (Fundraising) will be responsible for developing and implementing the fundraising strategy, to support our mission of inspiring enjoyment and excellence in music for all children and young people. You will be a passionate and experienced fundraiser with exceptional relationship-building skills, and a proven track record of securing significant levels of income from a wide variety of philanthropic sources.

The role involves organising events, building relationships with donors, writing funding applications and creating campaigns to secure income from a range of sources including individuals, trusts and foundations, corporate sponsors and fundraising events.

 You will have:

• A proven track record of securing significant levels of income through grants and donations
• Specialised knowledge of trusts and grants fundraising and management.
• The ability to write high quality communications, (fundraising applications, proposals and impact reports).
• Strong presentation skills and the ability to communicate complex messages to a wide range of audiences.
• An exceptional eye for detail.

This is an exciting opportunity for the right individual. If you are looking to return to work after a pause in your career, looking to balance a role with wider family or caring responsibilities, or just simply looking for a change, then we would love to hear from you!

The post requires a degree of flexible working and a willingness to work some evenings and weekends to accommodate service needs, for which time off in lieu will be offered.

Join RABI as our new Head of External Affairs and play a pivotal role in developing and implementing an ambitious external affairs strategy as the charity continues to develop our focus on empowering the worth and well-being of the farming community. 

Location: Oxford / Hybrid (min 2days p/w from office)

Applications close by 9 a.m. Monday 9th December 2024

About us

RABI (The Royal Agricultural Benevolent Institution) is a national charity providing one-to-one expert support, advice and guidance to the farming community across England and Wales.  Established in 1860, the commitment to address the individual needs of farming people remains at the core of RABI’s mission. Our farming communities are facing increasingly complex challenges and pressures and for many stress cracks are beginning to show.  RABI has a crucial role to play now and in the future, to support the personal resilience and wellbeing of farming people.

RABI continues to work tirelessly to develop and deliver services and support that uplifts and supports farming people through practical, financial and emotional assistance, touching the lives of thousands of people every year. Whether giving expert advice on benefits or providing mental health support, RABI offers a beacon of hope.

About the role

We are seeking a passionate and strategic leader to join our team as our new Head of External Affairs. In this critical role, you will develop and implement a comprehensive external affairs strategy aimed ensuring decision makers and influencers understand the impact of the challenges farming people face and continue to work with RABI to develop and implement solutions that building physical, mental and financial resilience.  As a key member of the Senior Leadership Team, you will report directly to the Chief Executive while building and leading a new External Affairs department.

You will be tasked with establishing strong relationships with government officials, Members of Parliament, and farming sector representatives. Collaborating closely with the Senior Leadership Team you will develop and deliver an external affairs strategy that supports the charity’s objectives to build farmers personal resilience and ensure farming people’s wellbeing is a fully embedded principle within key policy making decisions. 

What we are looking for

You will come with a proven track record in leading and implementing successful external affairs strategies that align with organisational goals. Significant experience in advising at senior levels and expertise in integrated external affairs, including drafting public affairs briefings and developing policy positions will be crucial. As well as an exceptional influencing and networking ability, alongside exemplary written and oral communication skills.

We need someone with experience managing teams through organisational changes and be open, confident, and collaborative in engaging with others. Importantly you will be adept at building relationships at the Ministerial level and fostering cross-party support for policies while integrating service user voices into strategies. Strong stakeholder engagement and planning skills are required to manage a diverse portfolio of projects. A commitment to the objectives of RABI, a full clean UK driving license, and readiness to travel and on occasion work unsociable hours are also necessary.

Closing date for applications: By 9 a.m. Monday 9th December 2024

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

The Yorkshire Synod of the United Reformed Church is looking to recruit a  permanent, part-time Trust Secretary based at the Synod's office in Morley, West Yorkshire.

Responsibilities include

· Carrying out the responsibilities attached to the post of Company Secretary

· Acting as Secretary to the Annual General Meetings of the Trust Companies

· Preparing Trust papers and agendas

· Being the principal point of contact with the Synod’s solicitors

· Working with the Property Officer to take the lead in transactions relating to land and property

We are looking for someone who is:

· An excellent administrator

· Educated to degree level or equivalent

· Able to prioritize work in the face of conflicting demands

· Familiar with church structures

· Able to represent the Synod and the United Reformed Church

Multi-award-winning Wallace & Gromit’s Grand Appeal works in partnership with Aardman Animations to support Bristol Children’s Hospital and the region’s Neonatal Intensive Care Unit (NICU). We are seeking a talented individual to join our ambitious team and the successful candidate is expected to support the principles, values, and objectives of The Grand Appeal.

We’re looking for an individual who has previous experience in project management and organising and delivering high-profile events, to help execute our fourth character sculpture arts trail. Gromit Unleashed 3 follows three trailblazing and award-winning public art trails from Wallace & Gromit’s Grand Appeal, in partnership with Aardman, that have generated over £20 million to support Bristol Children’s Hospital and the Neonatal Intensive Care Unit at St Michael’s Hospital. 

The successful candidate will work closely with The Grand Appeal’s Senior Leadership Team to deliver key elements of the trail, including leading the installation and de-installation of the sculptures, artist liaison, managing the hugely popular public exhibition and providing high-level support for the highly anticipated auction. The candidate will be extremely organised with exceptional verbal and written interpersonal skills and will ensure every aspect of the project is planned effectively and runs smoothly.

Enthusiasm, initiative and energy are key attributes for this role.  With exceptional interpersonal skills, the candidate will enjoy engaging with members of the public and managing our volunteers who play a vital role throughout the whole project. They will be confident to engage with key stakeholders in the project. Responsible for troubleshooting, the candidate will have a positive can-do attitude, will be unflappable and able to solve problems quickly and efficiently.

It takes a team of people working tirelessly to ensure the success of our trail events, from building strong relationships with our project partners and incorporating innovative new technologies and creativity to delighting hundreds of thousands of visitors and raising millions of pounds at auction to support sick children and their families. This role will be pivotal in ensuring all our objectives and ambitions are realised, and that Gromit Unleashed 3 is our most successful trail yet. 

The Grand Appeal offers a dynamic, supportive, and rewarding workplace for its approx—40 staff. The foundation of our organisation is its strong team culture in which all staff play an important part. Our staff are talented, creative, ambitious and The Grand Appeal’s most important resource. 

The role will be based at The Grand Appeal HQ opposite the Bristol Children’s Hospital.

What we offer: 

• Generous holiday allowance

• Healthcare plan (after probation)

• Pension scheme 

If this sounds like the right workplace for you, you have the required skills and experience, and you are looking for a new challenge, we would love to hear from you. 

Key tasks and responsibilities:

Logistics & Event Organisation

- Responsibility for the smooth running of events during the trail including the trail launch, exhibition and auction

- Liaise with third party stakeholders to deliver these events which include councils, private landowners, logistics companies, AV companies, Security

- Co-ordinate invitations, ticketing, catering, printing

- Ensure health and safety protocols are delivered

Administration & Project Management

- Undertake all documentation for events such as risk assessments, method statements, planning documentation, environmental policies

- Ensure projects are delivered on time and to budget

- Overseeing painting and storage spaces

Our Supporters & Partners

- Supervise volunteers and ensure they are thanked and feel valued

- Communicate with artists during the trail

Other tasks

- Keep abreast of governance requirements pursuant to all communications /marketing activity including but not limited to the Charities Act, Fundraising Regulator, Institute of Fundraising Code of Practice, Gambling Commission and General Data Protection Regulation.

- Carry out other tasks and duties as required, to support colleagues across the organisation.

- Prepared to travel to events and work outside of normal working hours. TOIL will be provided 

- Full UK driving licence and access to a car

 

Experience required:

- Four years’ experience delivering similar projects in a project management or events role

- Proven senior stakeholder management and negotiation skills 

- Excellent communication skills - written and oral - with the proven ability to develop relationships both internally and externally

- Excellent organisational and time-management skills with the ability to prioritise 

 

 

Skills Required:

- Ability to multitask

- Exceptional attention to detail

- Exceptional organisational and project management skills 

- Ability to work under pressure

- Excellent at trouble-shooting

- Ability to manage conflicting demands whilst maintaining accuracy and attention to detail 

- Self-motivated and able to use initiative 

- An approach to mirror our values: supportive, professional, collaborative, creative and confident 

 

This role profile is not exhaustive and is subject to review in conjunction with the post holder and according to future changes/developments in the Charity. All job descriptions are non-contractual and give a sense of the broad scope of the role and so include a level of flexibility. Whilst they list some key tasks there will also always be tasks that arise, and which can be reasonably expected of the role.

 

The closing date for applications is 23:59 on Sunday 1 December 2024