Communications And Supporter Services Manager Jobs in West Midlands

We are looking for someone on a 2 year fixed term contract to support CCT, as we engage in a programme of significant digital change, with our core information management systems under active review and development. The complaint processing of personal data is fundamental to delivering our business objectives and will be a crucial deliverable for our Digital Transformation Programme.

The Compliance officer will be instrumental in ensuring CCT complies with best practice in relation to the storage and use of people’s personal information, ensuring compliance with the relevant GDPR regulations and will also be responsible for ensuring that the CCT’s policies and procedures are compliant with the relevant Government Functional Standards as well as following good practice in relation to its governance policies and procedures.

The post holder will work with every team, at all levels across CCT, to help embed a risk-based approach to data protection and decision-making, championing both the intent of data protection law and effective operational outcomes; adopting best recommended practice where there is ambiguity about minimal compliance requirements.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Friday 8th November 2024.

The interviews will take place in Northampton on 18th November 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

West Midlands

£56,401 per annum (£41,897.88 pro-rata)

Part time, 26 hours per week

Fixed Term contract, 2 years

Home based role and living within the relevant region or close enough proximity to be able to travel and meet the requirements of this role’ (subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps) 

In this key role you will be responsible for assisting the Senior Negotiating Officer to manage and support our stewards, safety and equality representative networks across West Midlands and part of Cheshire, advising them in providing individual and collective industrial relations support to members, working both in and outside of the NHS.

You will work in collaboration with other health trade unions across the region.

You will work with the CSP regional team to recruit and organise members, influence on local workforce issues and promote physiotherapy.

You will provide representation for members at disciplinary hearings, grievances and disputes with employers, and provide general advice and information to representatives and members on issues such as pay, terms and conditions, and employment legislation.

With significant trade union experience at a senior level, and an understanding of NHS structures and government policy on health, you will have excellent communication, negotiation, training and presentational skills, combined with a strong collaborative approach and a thorough understanding of, and commitment to, equality and diversity principles and the ability to put them into practice.

For an informal discussion about the role, please contact Jim Fahie, Assistant Director of Employment Relations and Union Services, at Head Office.

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please read about the CSP's values for further information on our website.

We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.

To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).

To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.

Closing date: 10am, 14 November 2024.

Interview date: 28 November 2024 (in person at our London office).

If you require any adjustments during the application stage, please email the Human Resources team at Head Office.

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. View our equity, diversity and belonging strategy on the website.

NO AGENCIES

LOCATION - Remote with travel required across the UK

Are you looking for an exciting and rewarding new role in 2024? Apply for the Impact and Evaluation Senior Officer role at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

We are seeking an Impact and Evaluation Senior Officer, working with the Impact and Evaluation Manager, Director of Partnerships and Federation Development and with federation members.The role will be central to the delivery of strategic commitment to work together to record, study, continuously improve and broadcast our collective impact.

It’s an exciting time for the Emmaus Federation as we roll out a new In-Form (salesforce) CRM system and interlinked Monitoring Evaluation and Learning (MEL) Framework.

The role will play a crucial part in implementing, gathering feedback and developing new systems and tools to be utilised by Emmaus communities.

The role will be varied in nature, one day might involve conducting interviews with people experiencing homelessness, then next providing support to a member of staff to improve a communities MEL practice, the following day might involve analysing a data set and writing a briefing paper.

Who are we looking for?

The Impact and Evaluation Senior Officer will play a key role in supporting the Emmaus federation to understand and demonstrates the impact of our work. 

The ideal candidate will have strong theoretical and practical evaluation skills coupled with the people skills to make this work accessible to a range of stakeholders.

They will need to be comfortable working as part of a remote team and able to travel to Emmaus communities across the UK to work with staff and companions.

What we offer

· £34,199 pro rata (based on a standard working week of 37.5 hours)

· Working hours: Can be delivered flexibly, Monday – Friday

· Contract: Permanent

· Pension: Stakeholder pension with employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Individually tailored induction. Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 12pm on Wednesday 06 November 2024.

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams on Monday 18 November.

If you would like to arrange an informal discussion about the role, please email us.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

About WeSwim:
WeSwim is a pioneering charity dedicated to promoting inclusivity in swimming and enabling people with disabilities to be active. We believe that everyone, regardless of ability, should have access to the mental and physical benefits of the water. Through our community-driven approach, we provide opportunities for individuals with disabilities to engage in swimming activities, fostering confidence, well-being, and social connection.

Role Overview:
The Volunteer Coordinator for WeSwim is a key role responsible for recruiting and onboarding volunteers to support all our activities and events, ensuring a positive and rewarding experience for all. This role also supports the setup of new WeSwim clubs in London, raising profile in new areas and developing relationships with new stakeholders to promote the organisation. This position requires a strategic person with excellent marketing, communication and project management skills. 

Key Responsibilities:

• Volunteer recruitment & training: Develop and implement a marketing and outreach plan to  to attract new volunteers. Create marketing materials to advertise volunteer opportunities & use data to inform recruitment activity. Manage onboarding of volunteers including interviews, DBS and references. Organise and run induction sessions for new volunteers.
• Volunteer management & support: Maintain an up-to-date database of volunteers, including contact information, availability, and skills. Schedule and assign volunteers to sessions based on their availability & monitor attendance. Serve as the main point of contact for all volunteers, addressing enquiries and resolving any issues. Work with Club Committees (lead volunteers) to foster a positive and inclusive environment for volunteers, encouraging teamwork and community spirit.
• Marketing & Communications: Develop social media marketing and email communications to support recruitment and retention of volunteers in line with strategy.
• Setup of new swimming clubs: Scope & contact future pool partners, develop and deliver engagement plans to recruit new volunteers and swimmers to attend the club when it opens in partnership with WeSwim team. 
• Stakeholder engagement: Build and maintain relationships with local stakeholders including: local authorities, community organisations, disability charities & sports clubs. Represent WeSwim at community events, meetings, and public engagements. Develop and implement strategies to increase the club’s visibility and reputation in the community. 

Skills & Experience:
Excellent communication and interpersonal skills.
Marketing and social media experience.
Strong organisational, administrative, and project management skills.
Experience in volunteer coordination or a related field.
Ability to work independently and as part of a team.
Development of project plans and use of data.
Knowledge of the local community and relevant stakeholder networks is an asset.
Proficient use of IT including GSuite, Slack, Canva, Facebook & Instagram

Personal Attributes:
Personable with a knack for building relationships.
Strategic thinker with the ability to identify and capitalise on opportunities.
Proactive and self-motivated with a results-oriented mindset.
Creative and resourceful in problem-solving and developing initiatives.
Passionate about swimming and community engagement.

Requirements:
This role is remote with travel across London. The post holder should be London based.

Are you a digital technology expert that wants to help Methodist communities explore the online world?

Do you have a desire to develop new ways to fulfil our calling?

Can you inspire others to use and grow technology in their own contexts?

If so, we are keen to hear from you…

The Role

The North West England Methodist District (NWED) is seeking to appoint a Digital Enabler. The role is home-based, with travel throughout the District. The Digital Enabler will facilitate the effective participation by all members in the life of the Church in the North West England District by supporting stakeholders at all levels to facilitate digital evangelism and building and maintaining the District’s online presence.

NWED

NWED came to being in September 2024 following the joining together of a number of Methodist Districts. We cover the geographical area of Cumbria, Lancashire, Greater Manchester, Merseyside, and parts of Cheshire and Derbyshire. Within this are inner city, industrial, post-industrial, suburban, and rural areas – no two towns are the same.

The District embraces a rich breadth and variety of theological perspectives and worship styles. A range of fresh expressions of Church (messy church, café church, arts-based projects, digital spaces etc.) are nurtured without neglecting the other, more traditional, expressions and all are equally valued.

We exist primarily to advance the mission of the Methodist Church in our District by supporting churches and circuits (a circuit is a group of churches served by a team, including one or more ministers). The District seeks to support each circuit and church to meet the needs of their members and the communities in which they serve, offering opportunities to worship, work and learn together.

Find out More

The application closing date is 11th November, 2024.

For an informal and confidential discussion about the role, please contact Heather Fergusson, District Secretary: Administration and Compliance on Tel: 01-772-37-21-60 (Ext: 103) 

Join Where Next, a leading charity with over 40 years of empowering adults with learning disabilities. As the largest day service provider in Worcestershire, we are committed to fostering independence, work skills, and enjoyment for our clients.

We are currently undergoing an exciting transformation, and this is your chance to be part of it! We’re looking for a dynamic Fundraising Officer (Grants) to help secure the future of our charity by developing key funding streams and building successful corporate partnerships.

What You’ll Do:

• Lead on fundraising through grants, corporate partnerships, and other funding mechanisms
• Write and develop winning bids to secure financial support
• Build and maintain relationships with corporate partners and funders
• Support the strategic direction of the organization by identifying new funding opportunities
• Collaborate across teams to align funding with operational needs
• Manage fundraising data using the charity’s CRM system

What We’re Looking For:

• Degree or equivalent (desirable)
• Experience in writing bids, reports, or other detailed documents
• Knowledge of the charity sector and fundraising (desirable)
• Excellent communication skills, with strong attention to detail
• Proactive and creative mindset, always looking for new opportunities
• A passion for making a difference in the lives of those with learning disabilities

What We Offer:

• 25 days of annual leave plus bank holidays, with an additional Christmas shutdown
• Full sick pay for up to 6 weeks per year
• A positive training and development scheme to support your growth
• A pension scheme and access to a health and well-being app
• Special leave for life events: day off on your birthday, moving day, or wedding day
• A supportive and empowering work environment

This is your opportunity to contribute to a growing organisation that’s making a real difference. If you’re ready to take on a rewarding role that will challenge and inspire you, we’d love to hear from you!

Apply now to join our mission and help drive our impact forward.

This is an opportunity to join Refuge as Independent Domestic Violence Advocate to supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The post holder will empower survivors by providing them with emotional, practical and personal welfare support. The job involves ensuring that women are provided with a safe, supportive and welcoming environment and enabling them to access their rights, make decisions and increase their life options. The job involves informing survivors of the full range of civil, criminal and practical options that might increase their safety.

This role includes attendance at the office in Warwick district. Travel around Warwickshire for client appointments is essential to role, therefore use of a car essential.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

This is an opportunity to join Refuge as Independent Domestic Violence Advocate to supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The post holder will empower survivors by providing them with emotional, practical and personal welfare support. The job involves ensuring that women are provided with a safe, supportive and welcoming environment and enabling them to access their rights, make decisions and increase their life options. The job involves informing survivors of the full range of civil, criminal and practical options that might increase their safety.

This role includes attendance at the office in Warwick district. Travel around Warwickshire for client appointments is essential to role, therefore use of a car essential.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a new Advocate to join our team in Shropshire, Telford & Wrekin. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for an Advocate to join our team covering Shropshire, Telford & Wrekin. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.

Benefits:

• 28 days annual leave plus bank holidays pro-rata
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; 12.00 on 1.11.24, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training.

We Are Listening is a new charity, created to provide an alternative befriending service for
elderly, isolated and vulnerable people who may feel socially excluded. Our mission is to
help relieve their isolation and to assist their integration back into society by providing a
telephone and/or correspondence based befriending service.

Key responsibilities include:
 Management, development and service delivery of key programmes including Good Call
(our new telephone befriending service) and Postbox (a pen pal programme).
 Volunteer recruitment, engagement and retention – campaign and relationship
management, recruitment administration and onboarding.
 Relationship management – building and maintaining strong relationships with key
stakeholders including funders, local businesses, further education providers, potential
referrers within the NHS, social services, care homes and housing associations, delivery
partners and supporters.
 Coordination, support and monitoring of volunteer befrienders and their matched referred
clients.
 Development and delivery of concise management information and performance reports.

Skills and Experience:
 A demonstrable commitment to our vision, and an understanding of issues such as
the ageing process, the possibilities for care and support to elderly people who feel
socially isolated and vulnerable.
 Good communication skills to enable frequent video conferencing and telephone
contacts.
 Ability to work remotely from home with occasional travel to locations throughout the
West Midlands and possibly UK.
 Some experience with Microsoft Office software, including spreadsheets and
databases would be advantageous although training would be available

How to Apply:
Please submit your CV and a covering letter explaining your reasons for applying and what
you can bring to the role.

Closing Date:
Applications close at 5.00 PM Friday 15th November. 

Job Title: Regional Fundraising Coordinator

Location: Home based or Hybrid (with 1 day per week in the London Office)

Hours: 35 hours/week (Part-time and flexible working requests welcomed)

Contract type: Fixed -Term 12 months

Salary: £25,805 per annum (Home based) / £28,389 per annum (Hybrid)

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone who will support the success of the Regional Fundraising team by coordinating programmes of work, projects and ways of working to create better collaboration and consistency across the team, enabling us to meet our team objectives of securing sustainable income.

• Someone who can monitor and take ownership of all regular Regional Processes e.g. Monthly reporting, basic database (CARE) checks/reporting, risk assessment process, setting up team meetings.

• Someone who can take on national programme research and support e.g. coordinating key information for multi-region opportunities, whole team materials/resources (e.g. new mini fundraising guides).

• Someone confident in liaising with other teams across the charity as needed (e.g. obtaining data from data team, bringing back key information on upcoming campaigns etc).

What we offer: 

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance. 

How to apply:

You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.

Key dates:

Applications by end of 17th November 2024. 1st Stage Interviews on 28th November online and 2nd Stage Interviews on 9th December, potentially in person.

Our commitment to inclusion and accessibility:

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind.

We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.  In line with our equity, diversity and inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, disabled people and people with caring responsibilities.

Should you require any assistance or adjustments to support your application or interview process, such as accommodating neurodiversity where additional time for tasks, meeting the panellists beforehand or a different interview format (online/offline/in person) or if you require the job description or job advert in an alternative format. Please don’t hesitate to get in touch with the HR Team.

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service). 

For information on how we collect, store and process personal data please get in touch with the HR Team. 

Could you be called to apply for your next leadership role in finance, working for the Church of England in the Diocese of Worcester?

 If you are looking for a director level finance role in an inspiring environment, then this could be the opportunity for you. You will lead a small friendly team of six who ensure we exercise good stewardship over the resources entrusted to us.  You will also be part of and work alongside an innovative and supportive senior management team. This role has responsibility for:

• Oversight of operational financial functions including statutory reporting and compliance
• Steering and advising on current and future financial strategy and policy.
• Supporting churches in their financial management alongside the oversight of trust funds vested in the board.

To meet the challenge, you will have a recognised professional qualification and be able to show a successful track record in a senior finance role in the financial, business or charitable sector (you will need knowledge of charity law in relation to reporting requirements).  You will need to have managed the annual process and delivered the statutory accounts of a charity of a reasonable size. 

We are a collaborative team so communication is key – you will be able to tell the story behind the numbers in an accessible way. If you have an ability to see and relate to the bigger picture whilst handling the detail brilliantly then that will be of real advantage.

The Diocese of Worcester is a great place to work with excellent holiday allowances and a very good pension. We want to give those who work for us the flexibility to balance their work and home lives well. 

Hours: Monday to Friday with some work outside normal office hours, including evenings and occasional Saturdays as necessary.

Location: Hybrid working – home and office based (central Worcester). This post will involve travel occasionally. A current driving licence is essential unless suitable alternative arrangements can be made.

To apply: Please email your CV together with a covering letter providing evidence of how you meet the essential skills and experience we require (as outlined in the person specification in our application pack) This is an agile vacancy and, as such, may be closed with no notice, so if you are interested please apply immediately

The Church of England is committed to the safeguarding, care and nurture of everyone within our church community. In the Diocese of Worcester we follow and are committed to the Church of England's House of Bishops’ Safeguarding Policies and the relevant statutory legislation and guidance "Working together" to ensure the welfare of children and young people is paramount.

The Church of England is for everyone, and it is a priority for us to reflect the diversity of the community the Church serves across the whole diocese. We welcome all applications from interested and suitably qualified people, and particularly welcome applications from those of UK Minority Ethnic / Global Majority heritage and people with disabilities and women, who are underrepresented at this level in our team.

Are you passionate about making a difference to the lives of older adults? Join our team as an Older People's Information and Advice Caseworker. 

In this rewarding role, you’ll provide essential support and guidance to older people in the Solihull borough. Your empathetic approach and expert knowledge will empower older people to live independently, safely and be active members of their local community.

If you have excellent communication skills, a compassionate nature, and a commitment to improving the well-being of older people we want to hear from you. 

Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century?  As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.

 

Supporting the Direct Marketing Manager, you’ll play a key role in delivering growth in voluntary income through our direct marketing acquisition programme utilising a range of campaigns and products, both online and offline. Products include one-off donations, regular giving (including value-exchange/ sponsorship products) and lottery. You’ll also be responsible for the development, implementation, day to day management, evaluation, and delivery of our acquisition portfolio. 

You will be able to work in a hybrid way between home and 2 days per week at our London office.  

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days. 

About You:

You will have experience of running effective national and regional campaigns using a variety of fundraising channels including digital, email, social media, direct mail, and telemarketing. With your good organisational and time management skills you’ll be able to meet deadlines and manage conflicting priorities under pressure. 

You will have knowledge of google analytics as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR. 

About The Role

• Manage the delivery of acquisition campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes.
• Work alongside the Content team to research and develop acquisition products, journeys and communications, gathering information, case studies and photos for use in all direct marketing campaigns.
• Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and monitor performance 
• Working collaboratively with a number of internal teams to ensure effective use of supporter profiling for delivery across a range of annual acquisition campaigns. 

Please see the job description for more detail 

About Us:

St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion. 

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately about equity, diversity and inclusion.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only.

  We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.