Communications And Policy Officer Jobs in Manchester

Scotty’s Little Soldiers is a UK-based charity dedicated to supporting military children and young people (0 to 25 years) who have experienced the death of a parent who served in the British Armed Forces. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity offers a unique blend of emotional, practical, and educational support to over 700 young people, and we have big ambitions to support over 1,000 children annually by 2030. 

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection. 

The Head of Finance will be a key member of the senior leadership team, supporting the charity in developing and delivering our growth plans. 

Role Mission:

 “I am here to help the charity achieve its mission by ensuring it is financially sound, compliant, transparent, and uses its funding in the most impactful ways.” 

Key Duties:

· Ownership of the finance function.

· Preparation of budgets, forecasts, and cash flows.

· Maintenance of financial ledgers and accounting processes.

· Preparation of Monthly Management Reports for Chief Executive & Trustees.

· Cash management and treasury duties, including credit control.

· Stock control.

· Management of Grant income and spending.

· Ensuring that appropriate systems and internal controls are maintained.

What are the 3-month goals for this role:

· Prepared the charity’s 2024 annual accounts for external auditing.

· Completely familiarised with all aspects of the charity’s financial recording and reporting.

· Providing the existing, regular financial report to the team including the monthly management report.

· Can articulate the charity’s goals, culture, and impact, and how Finance supports this to happen.

What are the 6-month goals for this role:

· Evolved the financial reporting to provide better financial information to the team and streamlined the processes involved.

· Reviewed & improved the grants income tracking and reporting processes

· Successfully managing the charity’s cash flow in line with its Reserves Policy.

· Completely accountable for all aspects of the HoF JD by now.

What are the 9-month goals for this role:

· Streamlining of all financial processes and improving where possible.

· Proactively identifying opportunities to improve income and spending efficiencies through financial data analysis.

Skills & Experience - (E) Essential (D) Desirable

· Accountancy qualifications (ACA, ACCA, or CIMA) (E)

· Experience of working in finance in a non-profit organisation (D)

· Strong interpersonal, communication and presentation skills both to internal and external stakeholders (E)

· Experience in financial planning and informing strategic decisions. (E)

· Experience overseeing all aspects of finance from transactional finance to reporting functions. (E)

· Solid understanding of financial software and systems (E)

· Previous staff management (D)

Join GSG Impact as a Knowledge Manager and Shape the Future of Impact Investing

Are you ready to lead knowledge management and community engagement for a global network dedicated to sustainable development? At GSG Impact, we’re looking for a visionary Knowledge Manager to drive collaboration, build capacity, and evaluate impact across our network of national partners in over 45 countries.

This role goes beyond managing knowledge systems. It involves inspiring stakeholders, fostering innovation, and strengthening relationships across finance, business, government, and philanthropy. If you are passionate about impact measurement, strategic leadership, and empowering communities to tackle global challenges, this opportunity is for you.

We offer a dynamic and inclusive work environment with flexibility, competitive compensation, and the chance to make a real difference.

Apply now and be part of a movement shaping a more sustainable and equitable future.

The Talent Set is delighted to be partnering Pets as Therapy (PAT) to recruit a Head of Fundraising, who will play a pivotal role in delivering the new fundraising strategy and increasing income to £1.7 million.

PAT is a UK-wide charity that inspires and enables volunteers to share the joy of their pets. Every day over 4,000 people in hospitals, care homes or schools get to meet a PAT Dog or Cat. That brief visit brings the comfort and joy that only a pet can give.  Over the past few years, income has increased from circa £600k to circa £1.5 million. They are now looking to diversify their income portfolio, reaching new audiences and ensuring long term, sustainable income.

This new role of Head of Fundraising, reporting to the CEO, will lead PAT’s fundraising and marketing work. Alongside implementing the fundraising strategy for PAT, you will personally lead the individual giving program. The post holder will also be a member of the PAT SMT (Senior Management Team).

Key Responsibilities:

• Grow income through implementing the new fundraising strategy
• Diversify income streams to give sustainable growth
• Build the capability and capacity of the fundraising team, currently 3 direct reports
• Develop a program of individual giving
• Increase the profile and awareness of PAT

Key experience:

• Managing small, high performing teams
• Expertise of developing an individual giving program
• Developing and implementing campaigns, appeals and events
• Relevant experience of supporter journeys and data capture in CRM, ideally Salesforce
• Budget setting and budget management
• Excellent written and verbal communication skills
• Good understanding of GDPR, fundraising regulations and best practice
• Strong commitment to equality of opportunity

Closing date: Tuesday 28th January

First stage interviews will be held virtually w/c 3rd February, with final in person interviews taking place in London on 12th February.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

The Girls’ Network is an award-winning charity with a large and growing network of supporters, mentors and schools across eight regions of England.

We believe that no girl's future should be limited by her background, gender or parental income. Our mission is to inspire and empower girls from the least advantaged communities by connecting them with a mentor and a network of professional role models who are women.

We are now looking for a Fundraising Manager to join our team.

THE ROLE

The Fundraising Manage (Trusts & Foundations) role would suit someone who is looking to work with a high degree of autonomy and who welcomes the chance to be innovative and strategic, whilst being supported to achieve their goals. The role is within our Fundraising & Communications team of four staff and works in collaboration with regional Senior Network Managers. There is an opportunity for the post holder to collaborate with the Partnerships Manager on the development of applications to corporate foundations.

Income generation

• Primary focus of the role is the responsibility for Trusts & Foundations fundraising, to meet annual targets.
• Develop compelling funding propositions and case for support to meet priorities, working closely with colleagues in Fundraising & Communications, Programmes and Monitoring, Research, Evaluation & Learning.
• Maintain an up to date pipeline of prospects through research and excellent record keeping, ensuring that applications are made to meet known deadlines.
• Ensure that all reporting and grant monitoring is delivered in a timely manner, working closely with the MERL Manager and colleagues across Programmes.
• Provide internal management information and reporting to the Head of Fundraising on a quarterly basis, or as required.

Stewardship

• Develop data management processes, ensuring timely impact reporting or other agreed deliverables.
• Ensure all donations and supporters are thanked in a timely and appropriate mode to their giving channel.
• Keep all relevant donor and financial information up-to-date on Salesforce, ensuring adherence to GDPR and other relevant good practice, as defined by the Fundraising Regulator and other sector bodies.
• Work with colleagues in Fundraising & Communications and CEO to deliver appropriate partner recognition including events and other engagement activities.

WHAT YOU WILL BRING TO THE ROLE

You will have at least five years relevant experience, ideally with at least three years working in fundraising and be able to demonstrate previous success in generating income and achieving targets. You will be an exceptional communicator with the confidence to work on your own initiative and to build relationships with internal and external stakeholders.

You will be well organised with excellent attention to detail, work well under pressure and have the ability to think both strategically and operationally. Experience of working with CRM systems is preferred.

You have a good understanding of the disadvantages faced by both women and those from the least advantaged communities and have a drive to rectify the inequalities that currently exist.

You understand the time and resource limitations of a small charity, and you thrive on the potential to make a real difference with your work

Essential competencies:

• Proven experience in the charity sector and able to demonstrate fundraising success.
• A skilled and confident relationship builder who enjoys maintaining and sustaining contacts.
• Extremely well organised and self-motivated.
• The ability to recognise opportunities to help achieve income targets.
• Strong written and verbal communication skills.
• Understanding of financial information and ability to provide relevant data for applications including budgets and operational targets.
• Commitment to gender equality and social mobility.
• Confidence managing stakeholders.
• Resilience and ability to self manage workload with support from line manager.

OUR BENEFITS

We want to help everyone achieve more at work as well as in their personal lives and in their wider career, so that they feel proud of the part they play at The Girls' Network. We are committed to providing equality of opportunity in employment and to developing working practices and policies that support work-life balance.

• Pension scheme; employer contribution of 5% and employee of 3%
• 27 holiday days per year, plus public holidays (pro-rata)
• Extended and comprehensive sick pay policy
• Enhanced Family Leave pay policy

Learning & Development

• Annual training budget upon completion of your probation period
• Professional development support and allocated time off for training
• Continual learning and development through team days and whole staff training.

The Way We Work

• Flexible working policy: we respect that people have commitments and provide flexible working hours through discussion
• A positive and supportive team culture, regular check-ins and optional social events
• Working from home allowance to support you with essential tech needs
• We support you with a Girls’ Network buddy who you can reach out to beyond the induction period.

For more details about this role and our organisation, and instructions on how to apply, please visit our website.

Moss Side Millennium Powerhouse is a busy community and youth centre based charity located in Moss Side, Manchester. We are an independent charity, which operates a diverse range of cultural and commercial activities. A lot of the work we do is with young people aged 8 -19 or up to 25 for those with additional needs offering provision during the day in school holidays and universal provision in the evenings. The post holder will need to be comfortable working in this environment.

Open 7 days a week with varying hours the venue is a bustling hive of activity and we are now recruiting for a Full-time Operations Manager to manage the day to day team and processes that are necessary to provide a safe friendly and welcoming environment. You’ll want every person to have a positive customer experience and be committed to delivering exceptional service.

In addition to the above this post requires you to have attention to detail, be a quick learner & able to undertake physical tasks to support the team. This crucial role will require a flexible approach to working within the varying needs and requirements of a multi-functional community venue. You will work closely with a range of staff and volunteers in a busy and responsive environment, and so you will need to be both a team player, and able to work independently, as required. An enhanced DBS is required for this role.

Regional Safeguarding Manager (South East)

The Methodist Church in Great Britain is committed to ensuring its churches are safe spaces for all. We work hard to ensure compliance with legal requirements, develop good practice, provide effective training and give professional advice on individual cases.  We have an exciting opportunity to join our new safeguarding service and take forward this work supporting Methodist churches and work. The post holder will work alongside the Director for Safeguarding in some strategic duties, and will line manage a regional team of Safeguarding Officers who will carry specific responsibility for individual cases and risk assessments, training and advise to churches. The post predominantly covers the districts in the South East and will involve regular travel. The post holder is required to be home-based within the South East region. 
 

The successful candidate will hold a relevant professional qualification and extensive relevant experience and expertise in child and/or adult protection.

For more information about us visit the Safeguarding section of our website. 

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), annualised hours and a Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities. 

If you require reasonable adjustments to made at any stage of the recruitment process, please contact our HR Team. Contact details available on our website 

Click Apply to be redirected to our website to complete an application form. 

Closing Date: 20 January 2025

Interviews: 6 February 2025 at Methodist Church House, London

N.B We reserve the right to close this vacancy early should we receive sufficient applications. 

Are you passionate about making a real difference in young people's lives? Join Youth Leads UK, an award-winning, youth-led charity based in the heart of MediaCity, Greater Manchester. We’re on a mission to empower young people aged 12-25, equipping them with skills, confidence, and opportunities to influence change.

About Us
Youth Leads UK is an award-winning youth-led charity dedicated to empowering young people aged 12-25 to realise their potential, build skills, and influence change. Based at the vibrant MediaCity in Greater Manchester, we’ve spent over a decade creating impactful opportunities for young people, particularly from underrepresented communities.

Our values of empowerment, community, and bold action guide our work. If you're passionate about supporting young people to create a brighter future, we’d love for you to join our small but mighty team!

The Role
As our Youth Development Programmes Coordinator, you’ll play a vital role in delivering engaging programmes that inspire young people to thrive. Reporting to our Chief Operating Officer, you’ll lead workshops, co-produce impactful projects with young people, and build strong relationships with community organisations. Your creativity, passion, and organisation will ensure every young person we support has the tools to succeed.

Key Responsibilities

• Plan and deliver inspiring workshops, training, and events for young people.
• Work with young people to co-produce projects that drive real change.
• Build relationships with schools, youth services, and community partners.
• Support the coordination and administration of programmes.
• Promote safeguarding principles, ensuring the welfare of young people.

About You
We’re looking for someone who:

• Has experience working with young people in group and one-to-one settings.
• Possesses excellent communication skills and can deliver presentations confidently.
• Understands the diverse needs of young people from all backgrounds.
• Is highly organised and can manage multiple tasks effectively.
• Is passionate about empowering young people and making a difference.

Why Join Us?

• Competitive salary with 30 days of annual leave (including bank holidays).
• Hybrid working – balance office and remote work.
• A supportive team culture with regular socials and wellbeing initiatives.
• Opportunities for growth in youth work, programme management, and the charity sector.
• Work in the heart of MediaCity, Greater Manchester's creative and sustainable hub.

How to Apply

To apply for this role, please submit a CV (no more than two sides of A4) and a cover letter or a video explaining why you’re the ideal candidate.

• Cover Letter - If you choose to write a cover letter, please limit it to one page and outline your suitability for the role, your experience, and why you want to work with Youth Leads UK.
• Video - Alternatively, you can record a short video (2-3 minutes) addressing the same points. This is a great opportunity to showcase your personality and enthusiasm, and is easy to complete. You can use a phone or laptop.

Closing Date: 19 January 2025

Youth Development Programmes Coordinator
Location: Media City, Greater Manchester 
Salary: £24,500 per annum
Contract: Full-time, 1-year fixed term (potential renewal subject to funding)

Grants and Funding Manager (Part-time Fixed Term Appointment)

Hours: 0.2 FTE, one-year Fixed Term Appointment with possibility of extension

Salary: Up to £8,000 (FTE £40,000)

Location: Home based

The British and Irish Association of Zoos and Aquariums (BIAZA) is the professional association for good zoos and aquariums. We drive excellence in animal welfare, conservation, education, and research, demonstrate the value of zoos and aquariums to society, and use our collective expertise to influence policy and champion positive behaviours.

We have an exciting new vacancy for a part-time Grants and Funding Manager to join our small, dedicated team and support us in developing and delivering on our strategic goals.

The Role

The Grants and Funding Manager will utilise Grant Finder and other resources to identify funding opportunities for BIAZA and its members and provide strategic advice on diversifying income streams.

Key Responsibilities

· Grant Research and Identification:

o Utilize Grant Finder and other resources to identify relevant funding opportunities.

o Maintain an up-to-date database of potential grants and funding sources.

o Monitor deadlines and requirements for grant applications.

· Grant Application and Management:

o Assist in the preparation and submission of grant applications.

o Coordinate with internal teams and BIAZA members to gather necessary information and documentation.

o Track the progress of submitted applications and follow up as needed.

· Income Diversification:

o Provide strategic advice on diversifying income streams for BIAZA

o Identify and evaluate new fundraising opportunities, including corporate sponsorships, partnerships, and individual giving.

o Develop strategies to increase financial sustainability.

· Stakeholder Engagement:

o Build and maintain relationships with funding bodies, donors, and other stakeholders.

o Communicate effectively with BIAZA members to understand their funding needs and provide tailored support.

· Reporting and Analysis:

o Prepare regular reports on funding activities and outcomes.

o Analyse funding trends and provide insights to inform future strategies.

Essential Skills:

• Proven experience in grant writing and fundraising.
• Familiarity with Grant Finder or similar funding databases.
• Strong research and analytical skills.
• Excellent written and verbal communication skills.
• Ability to work independently and manage multiple projects simultaneously.

Desirable:

• Knowledge of the zoo and aquarium sector is a plus.

This role will be mainly home based, however, travel to London for meetings may be required. There may also be a requirement to visit members and attend seminars, conferences and networking events around the UK and Ireland. These may occur in the evenings or at weekends. 

This is a part-time, one-year fixed term role contracted at 0.2FTE, with the possibility of extension. Flexible working arrangements are available. The hours do not need to be confined to a single day each week and can be distributed in a pattern that suits both the candidate and the organisation. The full time equivalent (FTE) salary for this role is up to £40,000 depending on experience, which equates to £8,000 for this part-time role. The FTE leave entitlement is 25 days annual leave plus bank holidays, for this role the leave entitlement will be 5 days, plus a pro-rata share of bank holidays. 

BIAZA is committed to creating a diverse and inclusive workplace and is proud to be an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. 

Closing date 17th January 2025

Interviews will be held by MS Teams in the week commencing 27th January 

Are you a dynamic individual and a strategic thinker with a strong understanding and experience of financial management and business operations within the voluntary / charity sector? We are seeking a Finance and Business Manager to join our team and provide leadership in financial planning, analysis, and reporting. In this role, you will be responsible for overseeing all financial activities, developing budgets, and monitoring financial performance to ensure the overall success of the organisation. This is a great opportunity for to make a positive impact during an exciting period of growth.

About Us:

Established in 2015, Can-Survive UK (CSUK) is an award winning small to medium sized charity providing culturally appropriate support and information primarily however not exclusively for African and Caribbean people diagnosed or living with cancer. You will work alongside passionate staff and volunteers who are keen to make a difference to those affected by cancer.

About the role:

Overall job purpose:

• Manage all finance systems and processes including payroll, pensions, and insurance.

• Manage on the strategic Business functions across the organisation and provide strategic support to the Board of Trustees, CEO and the Senior Management Team

• Financial Records Maintenance

• Monthly Reporting and Budgeting

• Financial administration, banking and payments:

• Year-End Reporting

• Governance and strategic finance

• Staff Management

You will report to the Treasurer and Chief Executive Officer, and working closely with our Senior Management Team, external accountants and key stakeholders.

We offer

 • Flexible working (subject to the needs of the organisation)

• 25 days annual leave (pro-rata) exclusive of bank holidays

• Birthday leave (after 12 months of continuous service)

• Pension scheme (3% match contribution)

• Training and development opportunities

• Free car parking

You must have the right to live and work in the UK

Post is subject to a DBS Check

Role Overview Operations & Data Manager

We are seeking an experienced Operations and Data Manager to join our medium-sized Manchester charity. We are passionate about making life better for people affected by dementia, a growing social issue in the UK. We are an innovative, and collaborative charity striving to work in partnership with our members and their carers to ensure their voices are heard and enabling peer support and empowerment. This key role combines operational oversight of our processes, people and technology with a focus on our data management and controls to help us better serve our community of interest and drive decision-making, improve internal processes, and demonstrate our impact as needed. The successful candidate will be a strong team player with leadership skills and will play a crucial role in guiding the organisation, with the opportunity to progress further if desired.

Key Responsibilities

Operations Management - Oversee day-to-day operations of the charity, ensuring smooth running of our CRM and administrative systems and processes - Manage office facilities and equipment, including technology systems, phones and user and donor database standards and controls - Manage aspects of office and staff/volunteer Health & Safety, including the charity’s minibuses and service user transport - Update and implement operational and HR policies and procedures.

Support the CEO and board of trustees with role related governance matters, including risk management and contract and grant compliance - Manage assigned operational budget and monitor expenditure and approvals as needed

Data Management and control - Lead on the collection, analysis, and reporting of service user data and impact metrics - Maintain and improve our CRM system and reporting - Ensure compliance with GDPR and data protection regulations - Produce regular reports for trustees, funders, and stakeholders - Develop data visualization tools to communicate our impact effectively - Support funding applications with relevant data and analysis.

Team Coordination - Supervise non-service delivery staff and volunteers - Coordinate with Service Delivery Manager to ensure efficient operations - Facilitate internal communication and information sharing - Support staff induction, training and development in data management and I.T. use.

Person Specification

Essential Qualifications - Education to degree level - Minimum 2 years' experience in operations management in non-profit sector - Proven skills and competency in operational data analysis and management information/reporting - Mature IT skills, including advanced Excel and Customer Relationship Management (CRM) (we use Beacon CRM)

Essential Skills and Experience - Knowledge and understanding of charity governance and regulatory requirements - Effective analytical and problem-solving abilities able to develop solutions - Excellent organizational and time management skills - Understanding of General Data Protection Regulation (GDPR) and data protection controls and principles - Proven ability to manage competing priorities and deadlines working within a team - Good presentation, communication and interpersonal skills - Experience in producing operational management dashboards, reports and summaries - CRM systems and data management tools ownership and control.

Desirable Skills, Experience and Qualities - Leadership within the non-profit / charity sector (within a team) - Knowledge of dementia care and support services and gaps in provision - Experience with operational and service impact measurement and reporting - Project management qualifications and or demonstrable skills - Skilled volunteer management for large groups - Skills and desire to support our fundraising and grant management.

Personal Qualities - Empathetic approach and understanding of sensitive issues impacting our team and users - Strong commitment to supporting people and carers affected by dementia Role Description Operations & Data Manager - Proactive and solution-focused mindset - Ability to work independently and collaboratively as part of a team - Flexible and adaptable approach to building successful outcomes for all - Strong ethical principles and integrity.

Please visit our website to read the full job pack and read how to apply, we can only accept applications that contain a CV and covering letter outlining how you meet the job specification.

Hours: Full-time

Pay: £31,500 GBP annual gross (dependent on experience)

Duration: 18 months (with possible extension dependent on funding)

Location: UK-based with international deployment

Are you looking to kickstart your career in the humanitarian sector? Is your ambition to develop towards leadership roles in humanitarian work? And are you willing to work hard, learn by doing, and contribute to humanitarian work by doing everything it takes to deliver lifesaving health emergency responses?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

We are excited to launch our Humanitarian Trainee Scheme, offering three distinct trainee roles in the areas of Health, Operations, or Logistics. The Humanitarian Trainee Scheme presents an unparalleled learning opportunity for early career professionals who are committed to a career in humanitarian work. It is an opportunity to catapult your career forward towards humanitarian leadership roles within Health, Operations and Logistics. The Humanitarian Trainee Scheme consists of an 18-month pathway designed to provide in-depth exposure to humanitarian health programming through a structured professional development plan where you will embed in a team and contribute actively to the daily work and priorities in the team and wider organisation both in Headquarters and in the field whilst engaging in formal and informal professional development opportunities through training, mentoring, on-the-job learning, etc.

As a trainee, you will:

• Embed in a team in UK-Med headquarters where you will contribute to our broad preparedness and activities within Health, Operations or Logistics.
• Deploy internationally to assist in delivering humanitarian health responses.
• Participate in tailored training, mentoring, and shadowing to build your skills and experience.

We are looking for three motivated individuals, each focused on one of the key areas:

1. Health Trainee
2. Operations Trainee
3. Logistics Trainee

You will have relevant qualifications (e.g., a degree or postgraduate qualification depending on the role) and a keen interest in the humanitarian sector. Some professional and international experience is essential, along with a strong drive to develop your career in one of these critical fields.

This is a unique opportunity to gain hands-on experience, develop your skills, and make a meaningful impact in global health emergencies.

We are proud to offer a supportive and collaborative working environment, with the opportunity to contribute to life-saving humanitarian responses.

How to apply

We strongly recommend that you read the Candidate Information Pack – Humanitarian Trainees - January 2025 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Please apply below, as soon as possible and no later than Monday 27th January 2025

Shortlisted candidates will be contacted for the next stage of the selection process, which includes interviews and in-person assessments to evaluate their skills and suitability for the role.

Applications for work in the UK can only be accepted from people with an existing right to work in the UK.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

NAPAC is seeking Call and Email Handlers for our support services in Stockport

NAPAC provides the only free national support service for adult survivors of all types of childhood abuse. We offer specialist, confidential support to all adult survivors of any type of abuse, operated by experienced staff and trained volunteers.

We are looking for new colleagues who are empathetic and resilient with a real passion for supporting people through their healing journey. We want our team to reflect the diversity of the people we support, and actively encourage applicants with different lived experience.

NAPAC works closely with the criminal justice and public health sectors. We support survivors to navigate and understand their options with criminal and civil law, and in healing and recovery. Choice is key, and our website provides a lot of free information for survivors and those supporting them. 

As a trusted public-health organisation, people use NAPAC’s services to support their overall health and wellbeing, to build and improve their resilience, and to be able to make brave, positive choices every day – including asking for help when they need it.

Those using our services ask for support with a range of concerns, including anxiety, depression, isolation, navigating relationships, dissociative identity disorder, reporting to the police, domestic and sexual violence, boundaries, and complex post-traumatic stress. For many, contacting NAPAC is a first step to recovering from trauma and leading happier, more fulfilled lives.

NAPAC support service often hear from adult survivors that are disclosing their childhood abuse for the very first time, so sensitivity, safety and confidentiality are highly important.

So, if you are someone who is looking to make a real difference in the lives of the people we support by empowering them through emotional support, and understanding, then this job role is perfect for you.

As a support line Call Handler, you will be a key member of our dedicated team, providing emotional support and a safe environment for callers with a wide range of complex issues.

NAPAC offers full training and hands-on support for call handlers with every call they receive. You will use the knowledge and skills you’ve developed through our training to explore issues relating to childhood abuse and it how it effects adulthood and signpost callers to relevant resources and services that can provide more in-depth support. Calls are caller-led, and you will be there to empower each caller to take back control in their lives.

Key Responsibilities:

• Follow confidentiality and safeguarding policies
• Provide appropriate signposting to external services in accordance to callers identified needs.
• Ensuring that key record keeping is maintained to the required standard and contributing to service monitoring requirements
• You will have the emotional resilience to be able to support individuals who may be severely distressed, experienced trauma, and people who may be at risk of harm.
• The ability to think on your feet to support callers who may call during panic attacks or flashbacks
• Excellent communication skills, spoken and written.
• Providing email support to individuals.
• Being flexible in your approach to your work in line with changing and growing needs of the support service.
• To be Caller led and be able to keep your own personal boundaries whilst working in your own unique way.

Salary: £26,520 per annum, pro rata, plus pension and an employee benefits package.

Hours:  17.5 per week (0.5 FTE) to be worked flexibly across the week, in person. Remote and hybrid working is not available for this role.

Contract: One year, with possibility of extension subject to funding.

Closing date for applications: 10am Monday 3 February 2025. Shortlisted candidates will be contacted directly. 

Application is by completion of the NAPAC application form. CVs cannot be accepted.

Full information and the application form can be downloaded from our website.

Closing date: Wednesday 22nd January 2025 at 9am

Working arrangements: Remote working, permanent, regular or ad hoc (with frequent travel to London if not London-based) Please note that we also have approximately 3-4 team retreats per year which could be located anywhere nationally.

At this pivotal time for 38 Degrees, an exciting opportunity has arisen to manage our Public Affairs & Media offering. We’re looking for an effective communicator, who is great at collaborating and has a track record of delivering significant media and public affairs campaign results. You’ll bring to life and manage the implementation of 38 Degrees’ media and public affairs strategy, in service of 38 Degrees’ mission: to make our country fairer, more respectful and sustainable. As we adjust to a shift in our political environment, this brand new role will relentlessly and powerfully amplify 38 Degrees campaigns and the voices of our supporters to the general public, the media and decision makers in the UK.

You’ll manage our Public Affairs & Media team, including a new Public Affairs & Media officer role – working together, and with colleagues across the campaigns team and beyond,  to execute our Public Affairs & Media strategy and deliver impressive results. Whilst this is a Manager role, it’s also a very hands on role – you’ll be as at home picking up the phone to regional TV to discuss local supporters whose experiences could make perfect case studies for the big story of the day, and helping those people tell their story, as you are meeting with MPs and their staff to use our Campaigns By You platform to run campaigns on local issues in their constituencies.

You’ll relish a newsroom atmosphere and will be happy that no two days at 38 Degrees are the same, as you focus on amplifying campaigns and making a difference which helps change lives, little by little.

Your background and experience

We’re looking for someone who can effectively grasp the 38 Degrees approach to public affairs, which combines pressure and persuasion – and who is confident in pursuing both. You will be able to show you can use both, in the right circumstances: from liaising with Metro Mayors on possible partnership campaigns, to commissioning and landing coverage of snap polling that demonstrates public opinion on government plans. The person recruited will need to be a brilliant communicator, and be passionate about opening up democracy and making political and corporate change accessible to all.

You’ll be a great fit for this role if you have excellent political and news judgement – you know what can make a story and what impact that story can have on decision makers.

You’ll be extremely comfortable speaking to politicians and their teams, along with journalists, other communications teams in partner organisations, and 38 Degrees supporters who act as case studies in our campaigns. You may already have extensive journalist or political networks and relationships, and you’ll have definitely had results. We’re looking for a person who knows the political and news agenda each day, and can help set it too.

You’ll be equipped with the skills to develop a new team, with the skills and experience to manage more junior members of staff, setting clear, inspiring and exciting shared goals.

To succeed in this role, you’ll need to be a positive, practical person adept at building cross-team relationships,  bringing people with you  to solve problems in a collaborative way.

We’re looking for someone who understands the need for us to demonstrate a strategic approach, balancing long term planning and objectives with agility and flexibility. And while you’ll have a strategy to work to, your priorities could change at a moment’s notice. If this sounds appealing, our fast-paced and exciting role could be for you.

Full job description here

About us

38 Degrees is one of the UK’s biggest campaigning communities, involving over a million supporters who campaign to make the UK a better place. We’re united by a shared vision to create a fairer and more respectful UK and a more sustainable world.

In the space of a week, millions of supporters could be campaigning on anything from protecting our NHS and stopping cuts to Universal Credit, to saving local green spaces and protecting our democracy.

38 Degrees is fiercely independent. We are primarily funded by small donations from hundreds of thousands of members of the public from all over the UK. This independence means we never have to hold ourselves back from taking on those with power and can truly listen to our supporters.

Why you’ll want to work here

The 38 Degrees culture is honest, kind, supportive, courageous, and respectful. We move fast, and frequently change plans to respond to events. We work hard but we also have fun.

We regularly enjoy team away days and social hours.

Benefits include:

27 days holiday per year (plus bank holidays); Office closure between Christmas and New year; 9-day fortnight (office closed every other Friday); 4pm closure on the alternate Friday; Flexibility to work 90 days overseas per tax year (30 day maximum per travel in any location as per approval process); One month paid sabbatical leave after 5 years of service; Employer pension contribution; 24 hour employee assistance programme; Enhanced family leave policies; Cycle to work scheme; Employer paid annual flu vaccination; Rental deposit loan; Contribution to eye tests/glasses; Learning and development budget.

Our commitment to Diversity & Inclusion

We’re especially keen to hear from people who’ll bring lived experience of the issues we work on and who’ll make our team more diverse as a result. So if you’re Black, Asian or from any other minority ethnic group, if you’re disabled, LGBTQIA+, or if you’re from a working class home, your application will be especially welcome. And thanks to our flexible home working approach and network of offices, we have a staff team that is increasingly based across the UK. We’re keen to continue diversifying geographically, so that we’re rooted in our supporters’ communities.

To make sure that we are able to reach our goal of a diverse team we have equal opportunities monitoring requirements. Your application will not be complete without the equal opportunities monitoring form.

38 Degrees is committed to inclusive working practices, so during the application process we commit to:

• Paying for childcare whilst you’re at 38 Degrees interviews or tasks
• Paying for your travel costs to the office and back – and for overnight accommodation if you’re travelling from a long distance for an interview although at present the majority of interviews are held online using zoom.
• Making any reasonable adjustments – for example ensuring we have a BSL interpreters organised in advance if you’d need one
• If there anything else you’re concerned about or think we could provide, please let us know.

To be successful in your application you must meet the essential requirements for this role and answer the questions below which are part of the selection criteria. Without completion of this task your application cannot be considered.

The successful candidate must have the right to work in the UK at the time of appointment.

Application Questions (max. word count: 2000 words across all questions)

1. Tell us a campaign you have been part of developing a media or public affairs strategy for, including what you were trying to achieve, how you brought team members together to action the plan, and what results you achieved. 
2. What challenges and opportunities do you think the recent change in government might have presented to 38 Degrees in the context of our public affairs and media work?
3. 38 Degrees is a digital first, people-powered campaigning organisation where millions of people do something small to add up to bigger political and corporate change. How do you think we can most effectively use our supporters in our media and public affairs work, to win campaigns that align with our vision for the country?

Trauma Foundation South West (TFSW) is seeking a half-time Director of Operations at an exciting period of growth for our small, but well-established and loved charity. 

Responsible to: Board of Trustees

Contract: Permanent Part Time, 6 months’ probation period

Working hours: 0.5 FTE/17.5 hours pw (occasional evening/weekend working)

Location: Flexible work from home with travel to Bristol as required (about 4 times a year)

Salary: Salary £38,850 (£19,425 pro rata)

Benefits: NEST pension, 25 days annual leave (pro rata) + bank holidays (pro rata); flexible working from home. Access to TFSW training programme.

About TFSW

We provide free, long-term psychotherapy to traumatised asylum seekers, refugees and trafficked people in Bristol; and professional training and supervision to individuals working with traumatised people in the Southwest and nationally.  

We are a warm, welcoming team with a strong commitment to staff wellbeing and personal development and core values of compassion, collaboration and courage.

TFSW are part of a healing, welcoming and supportive community for traumatised refugees across the Southwest and have an ambitious vision to be a centre of excellence in our areas of specialism so that people get the support they need. In the past few years, we have made a successful transition from being volunteer-led to being a professionally-led charity with increased funding, staff and clients and the foundations laid for the next stage of growth.

The Director of Operations is a critical role, ensuring the charity is effectively run while leading on the fundraising and development that will enable TFSW to further grow our reach. We are seeking an experienced leader to rise to this challenge, someone who will enjoy working across all aspects of the organisation, effectively balancing the day-to-day operations of the charity with a strategic and ambitious mindset. If you are enthusiastic about the work we do, share our values and would love to bring your experience to a charity looking to consolidate then expand our reach across the Southwest, we’d love to hear from you.

We believe that diversity is a strength, and the more perspectives, voices and experiences we can bring to our work the better. We particularly welcome applications from people with lived experience relevant to our work as well as people from all marginalised groups, communities and backgrounds. We are committed to supporting you in your application; if you do not meet all the requirements of the role and feel you have other relevant experience we would love to hear from you. If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process please do get in touch.

(For the full job description and person specification, please read the attached document).