Communications and media manager jobs in lisbon, lisbon

Sepsis Research, FEAT is a dynamic and ambitious charity dedicated to combating sepsis through awareness, innovative research, and community support. Founded in 2013 by a sepsis survivor, Sepsis Research FEAT is dedicated to combating sepsis through awareness, innovative research, and community support. The charity funds world-leading research to improve sepsis outcomes, runs public awareness campaigns, and engages with patients, carers, and healthcare professionals. Recent achievements include identifying top research priorities with the James Lind Alliance and delivering educational initiatives across the UK. Their vision is to #stopsepsisnow and make significant strides against this 'hidden killer'. We are currently seeking a visionary and strategic leader to join our team as CEO (Freelance), with the goal of scaling our operations and increasing our annual turnover from £300k to £1M by 2030.

Key Responsibilities:

· Advocacy and Representation: Act as the public face of the charity, representing its interests at events, in the media, and with policymakers.

· Strategic Leadership: Develop and implement a comprehensive growth strategy to achieve the charity's financial goals.

· Fundraising and Development: Lead fundraising initiatives, including donor engagement, grant applications, and corporate partnerships.

· Financial Management: Oversee the charity's financial health, ensuring effective budgeting, financial planning, and reporting.

· Team Management: Inspire, mentor, and manage a dedicated team of staff and volunteers, fostering a positive and productive work environment.

· Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including donors, partners, and the community.

· Operational Oversight: Ensure the efficient and effective operation of the charity, including program delivery, compliance, and risk management.

Qualifications and Experience:

· Proven experience in a senior leadership role, preferably within the non-profit sector.

· Demonstrated success in fundraising and revenue generation.

· Strong financial acumen and experience in financial management.

· Excellent communication and interpersonal skills.

· Ability to think strategically and drive organizational growth.

· Passion for the charity's mission and values.

Personal Attributes:

· Visionary and strategic thinker

· Inspirational and motivational leader

· Strong ethical standards and integrity

· Collaborative and team-oriented

· Resilient and adaptable

Job title: Publishing Assistant (12-month fixed-term contract)

Salary: £28,500

Reports to: Head of Product Development

Application closing date: 18 May 2025
Please note we reserve the right to close this vacancy subject to a high volume of suitable applications.

About us

The British Ecological Society (BES) was the first ecology society to be established anywhere in the world.

We are now one of the biggest scientific societies for ecologists, with a membership of over 7,000 across 125 countries. We foster the study of ecology and support the ecology community at all stages of their careers through our journals, meetings, grants, and education and policy work. Our vision is for nature and people to thrive in a world inspired by ecology.

About you

We are seeking an enthusiastic and self-motivated individual to join our friendly publishing team at the British Ecological Society (BES) and support the team in the general running of the BES’ portfolio of ecology journals.

You’ll be looking to build a career in scientific publishing and be eager to learn from a team of internal colleagues and external academic editors. You’ll enjoy staying on top of a range of tasks and be great at working independently and as part of a busy team. You’ll have excellent attention to detail and be effective, friendly, and customer-oriented in your email communications.

The successful candidate will become part of a team seeking to excite and inspire our various audiences in ecology at a time when our science has never been more relevant for society.

About the role

Working across the BES journal portfolio, the Publishing Assistant will:

• Check in new submissions of scientific papers to ensure that manuscripts are complete and authors have adhered to journal policies before passing manuscripts on to Editors for content evaluation.
• In collaboration with the editorial team, monitor progress on manuscripts in the submission system to identify and help resolve potential bottlenecks in peer review.
• Assist in managing the journal inboxes, dealing with straightforward manuscript-related messages from authors, reviewers and external editors.
• Ensure that accurate records are maintained in the submission system on the processing of all manuscripts.
• Carry out post-acceptance checks on manuscripts and liaise with production team when requested, particularly during periods of annual leave for editorial office colleagues.
• Assist in regular performance statistics reporting across the journal portfolio.
• The post holder will also have some opportunity to learn about other aspects of editorial office management, including journal development and marketing and support promotion of articles via social media accounts and press releases.

Applicants must have the right to live and work in the UK. Successful applicants will need to provide evidence that they have the right to live and work in the UK. The BES is unable to provide visa sponsorship and unable to hire anyone living outside the UK.

Contract: 12 month fixed term contract

Closing date: 11:59pm, Sunday 4th May 2025.

Job Title: Campaign Manager - Better Business Act

Why this role?

In this role you would be responsible for driving forward the Better Business Act campaign, building relationships with stakeholders who could help us achieve this critical change and using learning from the campaign to contribute to the strategic design and development of B Lab UK’s policy and public affairs work.

In this role you will:

• Campaign Development & Management: Lead and execute the Better Business Act (BBA) campaign, set KPIs, track progress, and ensure alignment with B Lab UK’s policy strategy. Oversee BBA communications, manage relationships with spokespeople, and ensure Justice, Equity, Diversity & Inclusion (JEDI) principles are embedded.

• Technical Specialist & Relationship Management: Advise senior stakeholders on the BBA, represent it at events, build support among business and policy groups, and manage an events program to advance advocacy.

• Team Management: Line manages the Campaign & Events Coordinator and Public Affairs Officer, providing coaching and ensuring alignment across teams for effective collaboration.

Please refer to the job description for full requirements for this role.

What we’re looking for

We believe someone who has a few of these is well suited to exceed in this role. We would love to hear from you if you:

• Substantial proven ability to manage stakeholder-led campaigns, projects or programmes to advance social change - including people, budget and a multi pronged programme of activities. .

• A deep understanding of the role stakeholder governance can play in creating a future that benefits all people & the planet. Technical expertise in the role of legislative change in creating that future is a huge plus.

• Proven ability to manage senior key stakeholder relationships, including managing high profile stakeholders, co-chairs and campaign spokespeople.

• Strategic understanding of how to build, activate and engage a coalition of supporters at scale towards campaign goals. 

• Strong written and verbal communication skills, able to write confidently and adapt style to varied audiences. 

• Ability to proactively problem solve and scenario plan to mitigate risk.

• A keen collaborator who values the ability to work effectively with colleagues across internal and external stakeholders, in order to align work and achieve objectives.

• Committed to the principles of justice, equity, diversity and inclusion.

Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).

What we give you

• Purpose driven work enabling B Lab UK’s mission of redefining the role of business as a force for good

• Hybrid and flexible working (around core working hours), we have a high trust environment and are advocates for right place working (min 1/2 days per week in office)

• Opportunity to request to work 4 days a week 

• 25 days holiday plus bank holidays (pro rata for part-time staff)

• 1 additional annual leave day (pro-rata for part-time staff) for each complete annual year of service, up to a maximum of 30 days

• Our office is closed between Christmas and New Year, no need to take an extra holiday!

• Private Medical and Dental cover

• £200 per annum tax free Annual Wellbeing allowance and Employee Assistance Programme

• 2 paid volunteer days per year

• Enhanced Parental Leave and family friendly policies, including carers leave

• Learning and Development opportunities

• Enhanced Pension and Life Assurance

• Cycle to Work Scheme

• Income Protection policy

• Working in a flexible office workspace

Letchworth Foodbank is seeking an exceptional part-time Charity Manager to lead our organisation.   Our mission is the prevention or relief of poverty in our area by serving the needy in Letchworth, Hitchin and Baldock.  Receiving donations and grants of over £200,000 per annum, the Foodbank distributes over 40 tonnes of food and £50,000 of food vouchers every year to those that need it most.

As an organisation relying entirely on grants and donations, we face challenging hurdles to maintain and grow our income base in order to meet the increasingly complex needs of our clients.  Our strategy is not to stand still but to increase our reach and impact and we require a Charity Manager that shares our ambitions and has the capability to drive our strategy forwards.

We are a volunteer-based organisation with over 75 active volunteers supporting the breadth of operations from warehousing to client facing distribution centres.  We also work closely with local social care institutions and authorities on both funding for the Foodbank and ensuring our support for the needy helps them get back on their feet on a sustainable basis.  The Charity Manager will lead our volunteer team as well as engaging with the institutions and authorities that we work with to achieve our mission and implement our strategy.

The Charity Manager will be a leader driven by our mission, with empathy for our clients and the volunteers they will lead and possessing the skills to deliver our strategy with the support of the organisations and institutions we work with.

Further details of the position are provided in the attached job description.

Position: Fundraising Manager (Fixed-Term, 12-Month Contract, with potential to become permanent)
Location: Fully Remote
Hours: Part-time, 21 hours per week (3 days)
Salary: £30,000 - £35,000 pro rata (depending on experience)

About Us:

Parenting Mental Health is a charity dedicated to supporting parents and carers of children experiencing mental health challenges. With an annual income of approximately £300k, we are on an exciting growth journey and need a motivated and enthusiastic Fundraising Manager to help us expand and diversify our income streams to continue delivering vital support.

We are looking for an individual who has fundraising experience and who is ready to roll up their sleeves and help us build on our successes so far.  You will drive initiatives forward on your own whilst working closely with our new CEO – no one day will be the same!  The impact you could make will change family lives for the better.

Your Role:

As our Fundraising Manager, you will develop and implement robust fundraising for the charity growing our income through existing and new fundraising streams.  One of our initial ambitions is to implement an individual giving programme as well as build community and challenge event fundraising.  It’s a varied and rewarding role where you will contribute to the charity’s continued success.

Key Responsibilities:

• Trusts and Foundations: research potential funding opportunities, submit applications, and maintain relationships with existing grantors.
• Individual Giving: develop and implement an individual giving programme.
• Community Fundraising: develop and implement community fundraising initiatives to generate vital income.
• Challenge Events: develop and implement a programme of UK based events, encouraging participants to meet their fundraising targets.
• Corporate Fundraising: identify and engage corporate partners, securing financial support and managing ongoing partnerships.
• Donor Stewardship: ensure donors feel valued by sending timely acknowledgements and regular updates on the impact of their support.
• Database: help implement and maintain a new CRM system.

What We Are Looking For:

• An experienced fundraiser with a proven track record of delivering fundraising strategy and results.
• A proactive and flexible attitude, with the ability to manage a variety of tasks and deadlines.
• Strong written and verbal communication skills with a talent for building relationships.
• Attention to detail and knowledge of fundraising regulations and best practices
• Experience of digital fundraising platforms and social media campaigns and how the charity can use these to maximise income.
• A passion for the mission of Parenting Mental Health and a desire to make a positive impact: “Lived experience” desirable but not essential.

Why Join Us?

• Work for a charity that’s making a meaningful difference to the lives of families whose children are affected by mental health illness.
• Help shape and grow the fundraising strategy during an exciting phase of development.
• A part-time, fully remote role with flexible schedule, offering excellent work-life balance.
• A new role available from May 2025.

How to Apply:

If you like the sound of this role and want to join us at this exciting time, please submit your CV and a covering letter outlining your fundraising experience and motivation for applying. 

Application deadline is 5 pm on Monday 5 May 2025. 

Shortlisted candidates will be interviewed online in w/c 12 May 2025.

Why join us?

Since 1932 the Association of Anaesthetists has worked to promote safety in anaesthesia and to help patients through education, training, research, and supporting the wellbeing of our doctors in the UK and Ireland. Today we represent over 10,000 members and provide an influential voice in health policy through active advocacy and campaigns work.

As an employer, we offer an excellent benefits package, beautiful surroundings in which to work, and a focus on wellbeing, which is recognised by our Investors in People accreditation and membership of Wellbeing of Women charity. For more information, visit our website.

About the role

The Marketing Lead (Membership and Events) is responsible for leading on the marketing activities for the Association’s income generating products and services, including member recruitment, member retention and educational events.

Working with teams across the whole organisation, the post-holder will play a vital role in devising and delivering impactful and joined-up campaigns, while ensuring that our members are at the heart of everything that we do.

Key responsibilities include:

• Devising and delivering marketing plans for membership recruitment in line with the Association’s new member value proposition and growth targets
• Delivering the communications plans for subscription renewals
• Reviewing and improving the onboarding journey for new members
• Supporting the development of the Association’s website
• Devising and delivering a marketing strategy for educational events and conferences

For more information and to download the job description, please our website.

About you

We’re looking for an organised and proactive marketing professional with experience of developing and delivering multi-channel marketing campaigns with demonstrable results, preferably in the membership sector. If you also have experience of managing internal and external stakeholders, are able to juggle multiple priorities to tight deadlines and have experience of a range of digital platforms, then we would like to hear from you.

How to apply

To apply for the role please send us your CV and a supporting statement of not more than two pages covering how you meet the person specification. Please include the title of the role you are applying for in the subject line.

Salary: £43,332
Location: London (Hybrid - minimum 2 days in office per week)
Contract type: Full-time
Closing date: Tuesday 29 April 2025. Interviews will be held 8-9 May.

Pregnancy Options Centre (Options) are seeking a Fundraising and Marketing Officer to raise funds for our counselling and education services: supporting people in crisis or distress around unplanned pregnancy or pregnancy loss experiences and educating the next generation on matters surrounding sexual health and healthy relationships. The post-holder will be responsible for raising funds from grants/trusts applications, and for developing and maintaining donor relationships. They will also take the lead on marketing the charity through social media, publicity and our website.

Pregnancy Options Centre provides free, non-directive help and support to anyone facing an unplanned pregnancy or struggling following an abortion or pregnancy loss. We offer a safe, non-judgemental environment where clients can explore their thoughts and feelings surrounding their situation and experiences. Alongside our counselling service, our Education project delivers interactive workshops to young people on topics surrounding healthy sex and relationships, self-esteem and the three options following an unplanned pregnancy: abortion, adoption and parenting.

Fundraising and Marketing Officer Job Description

Key Responsibilities

Fundraising and Finance:

• To carry out and contribute to the fundraising strategy
• Write comprehensive and compelling funding applications to Trusts and Foundations, tailoring them to meet a range of criteria
• To research and develop new funders to support the achievement of fundraising goals
• Build, nurture and maintain positive relationships with current funders, corporates and donors by stewarding them well.
• Ensure grants are acknowledged promptly and reporting requirements are met within agreed timescales
• To maintain up to date and accurate funder and donor records
• Work with project leads to identify and produce case studies/ service user statistics to demonstrate the impact of the charity’s projects
• Work with the CEO on community fundraising events, either organised by the charity or supporters.
• Explore innovative ways to diversify and expand Pregnancy Options Centre’s fundraising efforts.

Marketing:

• Manage Pregnancy Options Centre’s website: maintain and update content; optimise pages for audience and campaigns.
• Manage Pregnancy Options Centre’s social media channels; develop and execute a content plan, schedule, create and post engaging content, monitor and respond to supporters to build our following.
• Create and edit short-form videos for social media
• Write and design Pregnancy Options Centre’s Bi-monthly Newsletter; build our following and increase supporter engagement.
• Work with the CEO to devise supporter care procedures for donors to ensure they feel valued by their interactions with us.
• In conjunction with the CEO, attend relevant networking events to increase the charity’s visibility and secure new partnerships.

Other:

• To provide quarterly reports for Trustee meetings
• To attend monthly staff meetings
• To carry out all such reasonable duties as may be required as part of the role instructed by the CEO
• To support and work within the Ethos of the Charity
• To attend regional or national events as required, including networking within the Pregnancy Centre’s Network (PCN)
• To attend Trustee meetings, when required, to give updates and feedback.
• To be familiar and comply with all the charities policies and procedures.

Closing date: 7th May 2025

Interviews: Shortly after

At Camden Disability Action, we believe in a radically inclusive world where difference is embraced, and no one is disabled by society. We empower and support Disabled individuals and communities through grassroots initiatives, ensuring that Disabled people lead in all aspects of life. Our work is rooted in the Social Model of Disability, challenging systemic barriers and flipping power dynamics to create meaningful, lasting change. 

About the Role – Empowering Disabled Leaders 

We believe that Disabled people should be at the forefront of shaping their own futures. That’s why we are looking for a passionate and experienced Leadership and Coaching Manager to lead and grow our Leadership Programme. 

This is a unique opportunity to support and develop Disabled Leaders who are actively transforming their communities through user-led projects. You’ll be at the heart of flipping the power, ensuring that Disabled individuals are equipped to take charge of their leadership journeys, break down barriers, and drive real change. 

The successful candidate will lead our Leadership Programme, provide coaching and mentoring, and help create a sustainable future for Disabled Leaders. You’ll be part of a dynamic team in an inclusive environment where Disabled people set the agenda and define their own leadership. 

What You'll Do 

• Lead and expand the Leadership Programme, flipping the power by ensuring Disabled people lead the change they want to see. 

• Provide one-on-one coaching and group mentoring for Disabled Leaders, helping them break down barriers and develop their leadership potential. 

• Design and deliver leadership workshops, creating more opportunities for new Leaders to grow and succeed. 

• Manage a team of 4 Disabled staff members, fostering an environment of leadership development, collaboration, and co-production. 

• Collaborate with senior management to align leadership initiatives with CDA’s strategic goals, ensuring Disabled voices are central to decision-making. 

• Work alongside the Operations Manager to oversee budgets and help Disabled Leaders secure funding for their projects. 

NACE is the UK’s leading charity that supports and champions the education of more able learners. With over 40 years of experience, NACE works with a diverse network of member schools, leaders in education and practitioners to increase challenge for all learners. We believe that that all young people, including the more able, are entitled to have the opportunity to develop their abilities without limits – no matter what barriers to learning they may face and no matter what school they attend.  

NACE is seeking to appoint a Marketing Administrator who will support the development and implementation of a comprehensive marketing programme, including effective use of social media, to achieve:

· An increase in take-up of both NACE membership and our product range;

· Effective communications to ensure our current members gain full value from their NACE membership.

The successful candidate will have obtained Level 3 qualifications (A-levels or equivalent) and you may have a degree in an area such as communications and/or marketing. You will have experience of using social media platforms to promote products, events or services, and of using online event platforms. You will be confident using databases and will display excellent attention to detail and a commitment to ensuring our members receive an excellent standard of customer service.

You will have shown the ability to display initiative and to work successfully as part of a team. You will have the ability to communicate effectively with a diverse range of people and display effective listening, verbal and written communication. You will be expected to work effectively under pressure, be able to manage multiple projects and deadlines, react positively to change and embrace new challenges. You will be committed to working for a charitable organisation and/or have an interest in the education sector.

This role reports to NACE’s Marketing and Brand Executive.

Location: Chilton, near Didcot, Oxfordshire, OX11 0RN

Contract Type: Permanent

Hours: 4-5 days (30-37.5 hours) per week – term-time-only working will be considered

Salary: £24-£27k (fte) depending on experience

Holidays and benefits: 33 days holiday (fte) including 8 bank holidays. Pension auto enrolment after 3 months employment. Free car parking.

To apply, please send your CV and a covering letter setting out the reasons for your application, making clear how you meet the criteria in the person specification, and detailing one example of how you have used social media platforms to achieve a desired outcome – e.g. increase in followers/registrations/purchases.

Closing date for applications: 12:00 on Monday 28th April. Interviews will be held in the NACE offices on Thursday 1st May. 

The selection process will involve an interview with the Membership and Programme Delivery Manager, and Marketing and Brand Executive. You will also be asked to complete a task relating to the role. There will also be the opportunity to meet the CEO.

Offering services across three sites in Worksop, Doncaster and Mexborough Aurora Wellbeing offers a unique service bringing together health and heritage to provide support for local people affected by cancer, and long-term health conditions. We encourage people to be active participants in their wellbeing, working together to improve physical and emotional health.

Charity Core Purposes: ‘The promotion of good health and wellbeing by assisting in the relief of symptoms and the improvement of the quality of life by providing supportive services to those who have been diagnosed with or affected by cancer and long-term conditions and providing support, information and education on the benefits of receiving complementary and holistic therapies as well as to build awareness of the links between heritage and good health and wellbeing, education and research of wellbeing to the general public as a whole.’ ‘’ The Aurora service is a lifeline for those people facing the shocking diagnosis of cancer. ‘’ ‘’ The compassion and support we have received from the first moment we walked through the door has been exemplary. Aurora provide such a wonderful service which is much needed and very much appreciated. ‘’ About the Role Job Summary Our new Fundraising Manager will work closely with the Board o

Our new Fundraising Manager will work closely with the Board of Trustees, CEO and Senior Leadership Team to scale our impact and expand our reach. They will play a pivotal role in leading fundraising and shaping the charity’s future . They will develop and deliver comprehensive plans to maximise income from individual giving, legacy giving, corporate and community giving and trusts and foundations which have been identified as strategic fundraising priorities.

We are seeking a professional and enthusiastic and transformational leader with strong interpersonal and organisational skills. Confident in strategic management they will have the skills to lead the develop and deliver the organisations fundraising strategy.

We are currently moving into a new strategic period, and this is an exciting time to join the Aurora Wellbeing Family.

Main Duties 

Reports to Chief Executive Officer Contract Permanent

A member of the senior leadership team the post-holder port directly to the CEO. Working in a person-centred environment the Head of Fundraising will:

• Develop and implement a comprehensive fundraising strategy to meet annual income targets.
• Lead and manage a diverse range of fundraising activities.
• Cultivate and steward relationships with major donors, corporate partners, and sponsors.
• With the support of the Digital and Communications officer, develop and raise the charities profile.
• Act as a spokesperson for the charity, building relationships with the media and outlets managing public relations.
• Ensure the organisation meets all its legal and statutory requirements including HR, Health and Safety, Charity Commission and GDPR.

Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:

• Can this be stopped?

• How will I live my life?

Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.

We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. 

We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors, such as Sir John Major and Frances Segelman.

We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.

We have a busy challenge events programme and an active Family Fund community programme, with ambitions to grow this area over the coming years as part of our five-year strategy. Key areas we are looking to focus on are investing in digital marketing, taking steps towards devising our own mass-participation event and grand challenges, and further integration with our London based charity shops.

The Events and Community Fundraising Manager will play an integral role in ensuing this continued success and that we secure exciting new partnerships and opportunities.

Responsible to 

Head of Community and Engagement

Direct reports 

Events and Community Officer 

Working hours and contract 

This is a permanent full-time role. We will consider part-time and flexible arrangements.

Salary 

£40,000 

Location

Aldgate E1 and hybrid working. Minimum two days in the office and external meetings and events as required. 

How to Apply

Please submit your CV and a cover letter / supporting statement of no more than two pages which evidences the specification. You must also answer the vetting questions via the application portal.

Closing date for applications: 9am Monday, 28th April 2025

Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we may close early subject to the number of applications received.

Role Responsibilities 

Strategy and planning

• Deliver the existing Community and Events strategy and maximise opportunities for income growth 

• Identify and develop new income generating opportunities across Community and Events Fundraising, devising new events and engagement opportunities

• Develop, implement and monitor against KPIs, annual plans, and income and expenditure budgets, ensuring targets are met with robust analysis and reporting 

Income growth, event and supporter management

• Proactively manage all aspects of Community & Events Fundraising to increase our supporter base and maximise income, supported by the Events and Community Officer

• operational management of all income and expenditure ensuring sound ROI.

• Develop and deliver supporter journeys that raise average fundraising per head, decreases drop-outs and increases repeat entry 

• Implement new digital and value exchange fundraising streams

• Optimise the Family Fund programme to strengthen commitment and fundraising potential of existing Family Funds, and enable recruitment of new Funds 

• Deliver excellent support to fundraising groups and recruit new volunteers to fundraise and advocate on behalf of the charity

• Work collaboratively across the charity to facilitate cross-selling opportunities and engaging supporters in other fundraising opportunities, in particular working with the corporate team to recruit participants and support propositions at corporate fairs. 

Fundraising events management

• Manage delivery of the event portfolio to achieve financial and sign-up targets, delivering effective on the-day support for event participants. This includes ensuring our events are accessible for visually impaired participants

• Deliver excellent supporter care to ensure supporters are motivated to achieve (and exceed) their fundraising targets, feel valued and build engagement with us 

• Key point of contact for high level event participants and community fundraisers via face-to-face meetings, phone calls and emails – providing timely and personalised support

• Support the Events and Community Officer with enquiries, applications and registrations for challenge events, ensuring high levels of conversion, and capturing relevant supporter data 

• Support the Head of Community and Engagement, or other teams within Fight for Sight with the successful delivery of key special events, including fundraising gala dinners or receptions, virtual events and mini conferences, and third party or established supporter events.

• When required, support the Events and Community Officer in managing guest lists, enquiries, and ticket sales for special/major donor events and receptions, delivering a seamless guest experience and timely follow-ups supporter care and relationship management

Marketing 

• Oversee all paid Facebook advertising activity for events, updating web listings, and utilising our networks

• Work with the Marketing & Communications team to raise awareness/increase recruitment across all activities, highlighting case studies and media stories 

• Develop and deliver effective and engaging content, and materials for supporters to increase recruitment, retention, and average fundraising amounts

• Oversee the creation and delivery of quarterly events e-newsletter, plus additional e-blasts

Managing information and reporting 

• Work with the Database Manger to ensure accurate records within our CRM system (ThankQ) and management of income from online and offline giving

• Carry out post-event evaluations, analysing supporter data help facilitate greater levels of income 

• Support other areas by attending events, exhibitions etc. as required by a small team with varied responsibilities

• Other duties as may be reasonably required by line manager role

Leadership & management  

• Provide excellent leadership and line management of direct reports, ensuring that team members meet their individual objectives, develop and grow in their roles, and are motivated and high performing

• Work as part of the fundraising senior management team, alongside the Director and Head of Community and Engagement to devise, deliver and implement the team’s strategy and the organisation’s strategic plan

Other

• Become fully conversant with the aims and objectives of the organisation 

• Keep up to date with developments in the sector and key new initiatives in our field

• To work at all times in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation

• Events as necessary

Person specification

Desirable skills, knowledge & experience

• Minimum five years of experience of events and community fundraising, in particular with developing overseas or large-scale mass participant events.

• Experience with recruiting new volunteers and fundraisers from a range of community groups including but not limited to faith-based fundraising, schools and street collections. 

• Meeting income targets of over £350,000.

• Experience with managing senior volunteers within fundraising groups and building excellent rapport with them.

• Liaising at all levels with the ability to motivate and inspire others to support financially. 

• An effective networker, with an ability to build high level relationships with a diverse range of stakeholders.

• Experience of designing and delivering high impact stewardship programmes and delivering successful and engaging events.

• Proven experience of devising budgets and project plans and reporting against them. 

• Excellent track record of personally securing community partnerships and supporter-led events

• Experience of implementing new digital and hybrid fundraising strategies.

• Effective time-management with the ability to manage conflicting prioritises to meet planned and unplanned demand, ensuring that deadlines are met.

• Understanding and experience of working within the requirements of the Code of Fundraising Practice and data protection legislation.

Personal qualities

• An understanding of and commitment to the sight loss community.

• An accomplished written communicator, adept at using the latest statistics and data to evidence need and impact whilst maintaining an engaging and human tone of voice.

• Excellent financial fluency.

• Flexibility and a practical, can-do attitude.

• Highly motivated and able to juggle a varied workload.

• Personable, with excellent listening skills and high emotional intelligence, with the ability to think creatively.

• Ability to identify new fundraising initiatives, assess likelihood of success and impact on resources, develop appealing ‘asks’ and match donor interests to funding needs/projects. 

• Excellent accuracy and attention to detail. 

Flexibility

The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Employee benefits

We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:

• A great team and a supportive culture

• Employer pension contributions matching up to 10%, and death in service cover

• Generous parental leave

• Flexible/hybrid working options

• Apprenticeships scheme, study leave and financial support for training & development

• Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program

• An active Social Committee and staff events

Application & Interview process

See above for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.

Successfully shortlisted applicants will be invited to interview in person at our Mansell Street offices.

The interview process will include two stages and will be conducted on a rolling basis. There is likely to be an exercise or task at second stage. 

Accessibility

We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence. 

Equal opportunities, diversity & inclusion

Don’t meet every single requirement? At Fight for Sight and Vision Foundation we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have. 

We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.

Patient Experience Manager - Horatio’s Garden, Stoke Mandeville

Salary: £36,000 FTE

Location: The National Spinal Injuries Centre, Stoke Mandeville Hospital, Aylesbury

Contract type/ hours: Full time, permanent. 37.5 hours a week, to include 5 hours on one weekend afternoon, every other week

Closing date: Wednesday 30 April, 2025

Start date: End May/beginning June 2025

We are seeking an enthusiastic and experienced manager for a prestigious new role in our garden at the National Spinal Injuries Centre at Stoke Mandeville. 

Horatio’s Garden is a nationwide charity creating and nurturing beautifully designed gardens in NHS’s spinal injury centres. The Patient Experience Manager will be the figure head/ambassador for the garden. 

You will be responsible for the smooth running of a thriving, vibrant garden ensuring the patient and their family are appropriately supported throughout their time in Stoke Mandeville. 

This role requires you to manage a large established team of volunteers and work closely with the Gardener who maintains the horticultural standard of the garden and delivers therapeutic horticulture sessions. 

You will be managed by the national Patient Experience Lead, as well as developing and maintaining relationships with clinical and non-clinical NHS staff, corporate sponsors, funders, the Fundraising team, and the Events Programme Manager. 

The fully accessible garden has been beautifully designed and maintained, and the role of the garden needs to reflect an appropriate environment for patients and their families at all stages of their recovery.  From the initial welcome, to ensuring the contact and relationship is consistent with activities to suit their needs.

You will be responsible for developing and delivering social activities, supported by the charity’s Events Programme Manager and in collaboration with the wider Stoke Mandeville team. These activities will mainly need to be held on a weekend afternoon which is a critical time in the garden when most patients are available and often have friends and family to visit. Currently the Arts programme includes crafts, quizzes, seasonal celebrations with lunches, in addition sessional creative experts also deliver glass fusing workshops, felting, printing, talks, painting, ceramic workshop, live music performances.

This is a fantastic opportunity for a confident, proactive individual who is efficient, well organised and has outstanding communication and relationship building skills. You will need to be adaptable and friendly and confident working with a wide range of people including people with spinal injuries and their families, NHS staff, volunteers and many different teams within the charity.

Key Responsibilities include:

· Develop relationships with patients and families to ensure the best experience for them in the garden at every stage of their rehabilitation

· Develop and maintain productive and collaborative relationships with NHS clinical teams and voluntary services

· Work with the newly appointed Impact Manager to monitor patient experience and the impact of the garden

· Manage the team of volunteers to ensure the smooth running of the garden with patient experience at its core

· Maintain a consistent social and arts activity programme appropriate for the current patient group, liaising with the Events Programme Manager and managing the volunteers accordingly

· Host corporate sponsor events and fundraising opportunities

· Work with fundraising managers and volunteers to develop opportunities to generate income in the garden through friends, corporate friends and third-party fundraising

· Ensure the garden is managed to allow the correct balance is in place to benefit both patients and external parties (major donors, trusts, corporate groups and other visitors)

· Represent the garden and charity at key events and speaking opportunities

· Work closely with the communications team to develop and ensure clear messaging in and outside the garden

· Ensure all budgeting and administrative tasks associated with the garden are monitored, completed and maintained

Knowledge, Skills and Experience 

Essential 

• Outstanding interpersonal skills with the ability to successfully develop new working relationships
• Experience of leading and managing teams 
• Experience of working with volunteers 
• Stakeholder engagement and networking
• Excellent communication skills
• Confident public speaker
• Delivering social events
• Experience in managing budgets and petty cash
• Good IT skills, specifically proficient with Microsoft Office 365: Outlook, Word, Excel, PowerPoint 

Desirable 

• Experience of working with the NHS or in a health care setting
• Interest and understanding in wellbeing benefits of gardens 
• Experience of therapeutic activities
• Digital photography 
• Supplier management and ordering 

Qualities 

• Professional and confident 
• Excellent communication and relationship building skills
• Proactive, can-do attitude
• Empathetic and kind
• Calm under pressure 
• Ability to prioritise and adapt to changing needs of each working day 
• Self-motivated and capable of working with the minimum of direction but understanding the limits of your knowledge and able to seek advice when required 

As a Charity we are committed to creating and promoting a culture that protects and preserves the welfare of the vulnerable people in our care. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining and evaluating information from and about candidates including criminal record checks, to ensure that all persons appointed are suitable to work for our Charity. 

We are an equal opportunity employer and welcome applications from all sectors of society. 

NOTE: DBS, medical and reference checks will be conducted as part of the recruitment process.

Our day centre service is currently open three days per-week offering respite, food and somewhere safe to be for anyone facing street homelessness. It provides advocacy and casework services to those who are vulnerably housed or homeless, supporting them to address their individual crisis and the underlying causes. We also provide a small year round night shelter provision. 

APAP works in close partnership with a number of key agencies locally including drug and alcohol teams, street outreach services, local authority housing teams and the wider VCS. We are a gateway service in the community through which our clients can access a range of support. 

The Community Fundraising and Partnerships Coordinator will be responsible for developing and nurturing relationships within the local community to support APAP’s fundraising efforts, including schools, local businesses, faith and community groups. A key feature of this role will be developing increased year-round community engagement and fundraising, leading into the planning and delivery of at least one annual fundraising campaign. The successful candidate will have the opportunity to engage directly with stakeholders to build strong partnerships, whilst contributing strategically to the growth of the charity's fundraising efforts. 

Lia's Wings are looking to appoint a Fundraising Manager into a brand new role, at an incredibly exciting time for the charity. As the only aeroplane ambulance charity for children in the UK, we are experiencing a period of phenomenal growth, with incredible opportunities and potential for fundraising. 

Being responsible for the management and delivery of our challenge events, special events and community fundraising activities, this role will involve working with some of our most committed supporters on a series of engaging (and fun) events that are continuing to grow year on year. The Fundriasing Manager will also be expected to support our corporate partners, and engage with our Family Fundraising efforts, giving them the opportunity to meet, and work with our incredible beneficiaries first-hand. 

A hybrid role: this post will be mostly remote but will involve travelling to regular (fortnightly) team meetings in central London (Zone 1), or, our operating base at Biggin Hill Airport, and, to manage events across the UK throughout the year. 

The perfect candidate for this role will have experience of managing various types of fundraising events, but first and foremost, we are looking for a consummate fundraiser who is passionate about stewarding fundraisers. We are looking for a fundraiser who can think outside the box, solve problems, and support supporters, donors and fundraisers of all levels, to ensure we maximise every opportunity we receive. 

Reporting to the Head of Fundraising, this role will be integral to the growth of Lia's Wings, and is a fantastic opportunity for someone looking for a role at a small charity, where their efforts will make a real difference.

Over the last year we have had more people than ever before hoping to fundraise for Lia’s Wings, which has given rise to some fantastic new events being created (led by the charity), alongside several wonderful community-led partnerships with schools and social clubs around the UK.

Every year we also have a great uptake in classic charity challenges taking place both in the UK, and overseas, including the London Landmarks and Royal Parks Half Marathon, and the Berlin and Chicago Marathons. We have also had great success delivering our own, bespoke charity challenges, which we hope will continue into the future. For 2025, we are due to complete the second instalment of an annual Lia’s Wings Overseas Cycle Challenge, a Shark dive, Skydive and three peaks challenges, amongst many others, which this role would be expected to lead on, and develop for years to come.

Corporate Partnerships are one of our key income streams, with employees from dozens of companies supporting our events efforts. As well as managing these events, there would be a certain level of devolved account management with these partners, with the post holder becoming the primary point of contact for those firms.

We also have a growing network of community groups – including schools and social groups – who want to support Lia’s Wings as a partner charity. It is an area we would love to expand, with this role being crucial to the ongoing development of these areas.

And finally: for the past two years we have we also hosted a seasonal thank you party each Christmas (our “Jingle and Mingle”) which we hope will be another fantastic opportunity that can be developed by the right person in this role, as a real jewel in the crown of our events portfolio.

Key Responsibilities

• To manage our Challenge, Community, and Special Event fundraising streams, to achieve set targets.
• To grow income sustainably from our existing portfolio of events, ensuring continued high performance, engagement, and participation.
• To design, develop, and deliver new events that are suitable for our primary supporter audiences, alongside the Head of Fundraising.
• To effectively steward fundraisers to ensure an excellent supporter experience (resulting in positive fundraising performance, and repeat year on year participation), including appropriate thanking and recognition, reporting, and feedback on outcomes of events.
• To assume account management responsibility for smaller corporate and community partnerships (primarily engaged with the charity through events fundraising)
• To ensure a strong (in-person) team and volunteer presence at events.
• To support the Head of Fundraising on the delivery of our Corporate and Community Partnerships.
• To support our Family Support Team with the delivery of our Family Fundraising programme
• To build strong relationships with existing and potential stake holders, including event committees, and Trustees of the charity.
• To proactively manage event income and expenditure budgets, monitoring and reporting to the Head of Fundraising to support forecasting and budgeting processes, including monthly reconciliation.
• To manage all stock, consumables and promotional items related to these areas of fundraising.
• To maintain comprehensive recording-keeping relating to these areas of fundraising with existing tools including our CRM system, Salesforce.
• To attend fortnightly team meetings (in person) in London, and to attend other compulsory training days or events as required
• To support the Head of Engagement in preparing digital assets, including news pieces, photography, videography, and fundraiser case studies for our website and social media
• To ensure all practices meet statutory legislation requirements including the Data Protection Act, and Fundraising Code of Practice.
• To undertake any other duties appropriate to the post that by be required by the Head of Fundraising, including supporting the fundraising team with other in-person events throughout the year as they arise.
• At all times, to act as a role model, representing the vision and values of Lia’s Wings. 

This will be a fast-paced role, and no two days may be the same, but, you will be able to go home every day knowing that you have changed, and saved the lives of children across the UK!

The charity requests no contact from recruitment agents at this time.