Communications And Marketing Manager Jobs

Role purpose

In this new role, you’ll create and grow fundraising opportunities from businesses, individuals, community groups and grant-giving trusts and foundations to help Cirencester Food Bank realise its aim of ending food poverty.

You'll be at the heart of our local community, bringing our cause to life and building lasting relationships with our stakeholders and the wider Cotswolds Community.

Responsibilities

• You’ll identify and prioritise a pool of potential Trusts and Foundations funders for Cirencester Food Bank and, working with colleagues, you’ll develop authentic, compelling, creative and winning funding bids that can successfully engage new and existing Trusts and Foundations funders.
• You’ll work closely with and support the Head of Cirencester Food Bank and the Foodbank’s Treasurer in maintaining and evolving existing relationships, and seeking and pursuing new funding and grant opportunities.
• You’ll engage with local community groups, associations, events, schools and businesses in order to inform and educate on the causes of, and solutions to food poverty and to grow the Foodbank’s community fundraising reach and income.
• Utilising the knowledge gathered from the local community and the Foodbank, you will provide input into relevant stakeholder groups to help end the need for foodbanks.
• You’ll generate and distribute communications to stakeholders and community groups about the work of the Foodbank, which will include: marketing and information brochures, the Foodbank’s annual food poverty report and other external messaging in written, published social and electronic formats
• You’ll represent the Foodbank at community events to ensure effective sharing of the work of the Foodbank, and to develop relationships
• Capitalising on your community connections in the local area, you will support the Foodbank’s Operations Manager in raising awareness of the need for food donations if stocks become critically low, or for key campaigns around Harvest and Christmas.
• You’ll work with colleagues to support client engagement to ensure stories and case studies are captured which help illustrate the charities impact, issues that lead people into food poverty and enable further advocacy, which can then be shared with funders and the wider community.
• To enable fundraising and community relationship activities, you will maintain the Foodbank’s customer relationship management systems
• You’ll produce fundraising and community relations reports to agreed deadlines

Key Skills and Experience:

• You’ll have a proven track record of building relationships with individuals, community groups, trusts and foundations and other donors to achieve and exceed annual income targets and Key Performance Indicators.
• You’ll have the capacity to create and craft compelling proposals and appeals that successfully engage and attract donations from new and existing supporters.
• You’ll have strong experience of corporate partner and individual giving fundraising.
• With excellent written and verbal communication and relationship management skills, you will inspire and motivate existing and prospective supporters, providing excellent stewardship and crafting compelling and winning funding proposals and appeals.
• Your strong IT skills will enable you to use and develop the Foodbanks systems to maximise fundraising impact and community engagement.
• You’ll have an understanding of other areas of fundraising, such as grant giving trusts and foundations fundraising and fundraising from community groups and associations.
• You’ll have experience of setting, managing and reporting against fundraising KPI’s.
• You’ll be tenacious and able to embrace, develop and shape a new role.
• You’ll be well organised, proactive, and a self-starter who is able to self-motivate. 
• You’ll be able to demonstrate empathy for people from disadvantaged, marginalised or socially-excluded backgrounds.
• You’ll l be competent and experienced with software and databases necessary to perform the activities of the role

Cambridgeshire Community Foundation is the charity for Cambridgeshire, working towards a better quality of life for people across the county. The Foundation identifies the most critical needs of local communities, raises funds and awards grants to non-profit organisations that make a big impact in addressing those needs.

We are looking for someone to support the Marketing Manager in delivering a range of marketing and communications activities to increase brand awareness, support donor development and develop positive relationships with the charity’s key stakeholders and audiences.

Overview

• Salary: £23,000 (pro rata) per annum, rising to £25,000 (pro-rata) upon successful completion of the probationary period.
• Hours: 15 hours per week. We offer flexible working hours within overall working hours of 08:00 – 18:00. Working hours and days are to be agreed.
• Contract: Permanent, following 6-month probation.
• Reporting to: Marketing Manager
• Location: Hybrid. Predominantly home-based, with occasional work required in the office (Newmarket Road, Cambridge) and other locations across Cambridgeshire.
• Annual leave: 25 days per annum (pro-rata) plus concessionary leave during office closure between Christmas and New Year.
• Pension: A workplace pension scheme with NEST.
• DBS: DBS and security checks must be successfully completed.

Key responsibilities

• General: Provide day-to-day marketing and communications support to the Marketing Manager and the wider team, encouraging and promoting branding and communications best practice across the charity.
• Email: Manage the events email inbox and respond to enquiries.
• CRM: Use Salesforce to input and manage donor, event and campaign data.
• Website: Regularly review and update website content and carry out administrative tasks related to the website’s donation and fundraising system.
• Social media: Support content creation, managing activity, and analytics.
• Storytelling: Build our storytelling resources, such as written and video case studies to demonstrate the impact of our work.
• Copywriting: Create copy as needed for marketing collateral, campaigns and the website.
• Press and PR: Research stories, produce press releases, maintain media lists and record media coverage.
• Design: Design digital and printed marketing collateral, such as reports, posters and event invites.
• Events: Support the planning, promotion and delivery of the charity’s events and attend relevant external events. This will require occasional evening and weekend work.
• Campaigns: Support the planning and delivery of fundraising and brand awareness campaigns.
• Video: Record and edit video content.
• Analytics: Support the evaluation of our marketing activities using analytical tools, as required.
• External suppliers: Liaise with suppliers when required.
• Undertake other duties that may be reasonably requested from time to time by the Marketing Manager.

Essential knowledge, skills and experience

• A qualification in marketing or a related subject, or two years’ experience in a marketing or communications role (this can include voluntary work).
• Excellent written communication skills, with experience of writing engaging copy for different audiences, channels and functions.
• Experience of using Canva and/or software packages to create print materials, as well as digital and video content.
• Excellent interpersonal skills and personal integrity.
• Excellent administrative skills.
• Meticulous attention to detail.
• Excellent IT skills, including experience of using the Microsoft Office suite.
• A full UK driving license and access to a car.

Desirable knowledge, skills and experience

• Experience of using social media in a professional environment.
• Experience of using Salesforce or another CRM system.
• Experience of using WordPress or another website management system.
• Experience of supporting the planning and delivery of events and/or campaigns.
• Experience of using marketing analytics tools, such as Google Analytics.
• Understanding of the charity sector.

Interviews

• We aim to hold interviews in the weeks commencing 3 February and 10 February 2025.
• Interviews may be held remotely or in person, depending on circumstances.

Please note, we reserve the right to close the vacancy early if a high volume of applications is received.

We value diversity and we are committed to fostering an inclusive culture. We encourage applications from people of all backgrounds, abilities, and cultures. We want to see every candidate shine throughout their job application process. If there’s anything on your mind or any adjustments you may need, please don’t hesitate to get in touch.

Due to the time constraints of our team, only shortlisted candidates will be contacted. If you do not hear from us within two weeks after the closing date, please assume that your application has been unsuccessful.

We are a youth movement for young people with refugee experience to build community, become leaders and flourish in the place they call home.

There are thousands of displaced young people arriving in the UK every year. We believe in the unbounded potential of these individuals and are driven to help them thrive. 

Our activities include:

• Residential Programmes

• Leadership Training Programme

• Youth Hubs

RESPONSIBILITIES

Fundraising (70%)

• Support the CEO with writing creative and engaging applications and reports to Trusts and Foundations.

• Research and identify new prospects within Trusts and Foundations, and engage with potential and existing contacts by phone and email.

• Maintain the fundraising database and keep track of targets against organisational budget.

• Support on the planning and delivery of fundraising events and challenges that resonate with our supporters.

• Where the opportunity arises, develop new fundraising campaigns and asks to engage donors and new supporters.

• Create and maintain fundraising material and content, including cases for support, crib sheets, template reports, and supporting information as required.

Social media, communications & storytelling (30%)

• Working with the staff and volunteer team to deliver our regular social media activity, reflecting the impact of our work and engaging both new and existing supporters.

• Develop graphics, images and other assets as required.

• Follow the latest news and trends to identify and engage quickly with any opportunities to share our story or capture new ones.

• Build relationships with staff and volunteers to capture case studies that demonstrate the impact of our work.

• Responsible for collating and sending out newsletters.

• Convey our key messages succinctly and effectively.

• Develop passionate, emotive stories about our work that can be used to fundraise and report to key funding partners.

• Create copy and design for assets like flyers as and when required under the guidance of the CEO and Marketing & Communications Lead.

ABOUT YOU

• Proactive, enthusiastic and collaborative, with a can do/let’s get this done approach.

• Excellent written and verbal communication skills

• Experience of creative, outstanding storytelling with the ability to tailor messages to different audiences 

• Passionate about supporting refugees and people seeking asylum, and aligned with OSH’s values.

• Online/digital communications experience to engage both new and existing audiences, growing the number of beneficiaries, volunteers, and supporters

• Experience in managing social media, creating engaging content and engaging with others online 

• Experience of using design tools such as Canva

• Knowledge and understanding of the use of social media platforms including Instagram, TikTok, LinkedIn, Bluesky and Facebook and social media management/scheduling tools like Hootsuite.

• IT literate, including Google Drive, Docs & Sheets, and knowledge of or willingness to learn about Wix and SEO

• Ability to work within a team as well as remotely

• Ability to visit our stakeholders and capture their stories

• A keen eye for detail and accuracy

• Excellent time-management skills are essential as the role requires managing day-to-day social media interactions and funding applications

• Experience of capturing and editing photo and video 

This role will be pivotal in contributing to FEI’s communications strategy, focusing on high-quality content creation across social media, personal stories and other written, designed and video formats.  

Scope of the role: 

The Digital Content & Communications Officer is responsible for creating content across FEI’s communications channels, inspiring individuals organisations alike to get involved in the face equality movement. 

This is an exciting new role within a fast-paced, growing organisation. The ideal candidate will be creative, passionate about communications, with attention to detail. The role will be varied, working across campaigns, partnerships, storytelling and our membership programmes. With a primary focus on social content, this role will also contribute to campaign development, newsletters and blogs. 

There will be freedom for creativity and trying out new ideas, with a focus on personal development through training and ongoing support by working closely with the Campaigns Manager and the wider team. 

With a remote team working across the UK we are committed to providing flexible hours, but there must be crossover on Monday-Thursday mornings to align with the other team members. 

About Face Equality International: 

Face Equality International works to mobilise an alliance of Non-Governmental Organisations (NGOs), charities and support groups to further the campaign for ‘face equality’. 

Our vision is to build a world of equity, dignity and inclusion with and for anyone with an appearance affecting disfigurement or difference. By supporting a global community of organisations and individuals alike, we grow their capacity to champion face equality.  

We run award-winning research and campaigns, together with partners such as Sephora UK. With plans to present at the United Nations in 2025, this is a hugely exciting time to be joining our small but mighty team. 

Responsibilities 
 

• Social media – Written, graphic and video content to be produced to support FEI’s mission. With the support from the Campaigns Manager, the Communications Officer will lead on developing engaging content to amplify the voices of the facial difference community. Accessible content standards are essential.  
   

• Graphic/video editing – Using tools such as Canva or CapCut to create and edit content.  
   

• Website updates – All FEI staff have access and responsibility to collectively update our WordPress site in line with their role.
   

• Copywriting – Creating content for social media primarily with the addition of blogs and other written marketing materials on occasion.  
   

• Engagement – Community management and engagement via online channels, including influencer outreach.  
   

• Monitoring and evaluation – using analytics to track impact. 
   

• Ad hoc tasks: Supporting the team with ad hoc administrative and communications duties as requested. Member meetings and events on occasion may be required outside of normal working hours.

Past experience: 

• Experience of producing content for digital channels is essential.  

• Experience of copywriting is essential.  

• Experience of design programs such as Canva or Photoshop is essential. 

• Experience/knowledge of the social justice and equality movements, particularly those devoted to the disability and disfigurement community, is desirable but not essential.

Knowledge and skills: 

• Excellent communication skills – both written and oral, and the ability to communicate to our diverse global audience with care and professionalism. 

• Good interpersonal skills in order to collaborate with volunteers, staff, members and our wider community.

• Good knowledge of brand guidelines, tone of voice, and adhering to overarching strategy.

• IT literacy – knowledge of Word, Excel and PowerPoint are essential. 

• Knowledge of website, social media and newsletter content management systems. 

• Ability to work to tight deadlines, and to prioritise workload. 

• Attention to detail and good organisational skills.

• Willingness and enthusiasm to learn, and grow as the face equality movement does. 

• Multi-lingual candidates would be an asset to our work.  

We would particularly welcome applicants with personal experience of disfigurement/facial difference and from other minority backgrounds.

Location: Contracted to our Peterborough office with the flexibility for hybrid working
Salary: £29,000 - £34,000 depending on experience
Hours: Full Time, 37.5 hours per week
Contract: Permanent

Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Closing date: Sunday 2 February 2025

Interviews will be held week commencing 10 February 2025

No agencies please

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease. 
 
We are looking for a motivated, passionate and enthusiastic team player to work with the marketing manager and the wider team. The successful applicant will enjoy working in a hands on, highly collaborative environment while having the experience, knowledge and confidence to take the initiative and work to tight deadlines. 
 
The senior marketing officer is a new role and will be responsible for the development and delivery of a range of marketing collateral and campaigns for priority audiences, to inspire and retain support for Kidney Research UK. You will also act as one of our expert brand champions ensuring that all collateral and outputs are in line with the charity’s tone of voice and brand guidelines.
 
You’ll have a minimum of 2 years marketing experience, along with experience of working in the charity sector, with a proven record of campaign or product development and marketing to multiple audiences.
 
If you are interested in the position, please complete the online application form and submit together with your CV.
 
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £65 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may have experience in the following: Senior Marketing Executive, Marketing Officer, Brand Marketing Specialist, Marketing Campaign Manager, Digital Marketing Coordinator, Fundraising Marketing Officer, Charity Marketing Specialist, Communications Officer, Marketing and Communications Executive, Marketing Coordinator, Marketing and Events Officer, Marketing Assistant, Non-Profit Marketing Specialist, Charity, Charities, Third Sector, Not for Profit, NFP, etc.

REF-218 864

Senior Visitor Marketing Manager
Location: Martin Mere or Slimbridge Wetland Centre - Hybrid
Contract: Permanent
Hours: Full Time, 37.5 hours per week Monday to Friday.
Salary: £42,580 per annum

About The Role

Working closely with leaders across the Fundraising, Marketing and Communications and Operation's directorates, this is an exciting role for an experienced marketing manager to lead on the development and delivery of WWT's national visitor marketing strategy.

A visit to a WWT site is often the start of the supporter journey - They showcase the incredible super powers of wetlands and the stunning wildlife they protect, they inspire people to want to come back and to support wetlands into the future. Visitors are a business imperative and a core part of helping WWT achieve its mission, to restore wetlands and unlock their power.

You'll get to collaborate with central and site-based marketing teams to develop the 3-year plan to increase first-time visitors to WWT wetland sites. The role will manage the central visitor marketing budget and guide the development of local marketing plans and budgets, setting clear targets and KPI's to monitor performance and ensure success. 

About You

As a marketing expert who's worked in a visitor attraction or similar organisation, you'll be adept at developing and delivering multi-channel marketing strategy and plans to deliver measurable outputs and outcomes.

With your leadership skills, you'll be used to building effective working relationship with colleagues across a complex organisation. Your approach will be motivating and engaging, and you'll be used to determining team priorities, setting tasks and allocating resources appropriately.

You'll be a lateral thinker and look to the external environment in order to position WWT successfully in the marketplace, effectively managing the commercial and conservation aspects of the charity.

You'll enjoy working in a hybrid way, seeing the benefits of regularly visiting WWT sites, with a least 1 day a week at your base location. 

Ready to dive in?

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from Care first

Closing Date: 13th January 2025

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.

Do you have experience mapping complex supporter journeys, and working with insight and data to identify gaps and opportunities?

Have you managed complex projects that are all about improving the supporter experience? 

Can you motivate and support a team to deliver their best work for people living with Parkinson’s?

If yes, then please consider joining us as our Supporter Journeys Manager! You’ll be part of a team of 20 supporter experience professionals and you will lead the excellent Parkinson’s UK Supporter Journeys team to continue our ambitious drive to transform supporter engagement. 

About the role

We’re working to build and grow a powerful movement of people to transform the experience of people living with Parkinson’s. A big part of how we will do that is by engaging and mobilising our existing supporters through a wide variety of channels to take additional actions in support of Parkinson’s UK 

You’ll be instrumental in devising and delivering the strategic plans to achieve our ambitions for supporter engagement, as well as leading the teams responsible for delivering email and supporter journeys across the organisation.

What you’ll bring

• Significant experience of supporter engagement in the commercial  or not-for-profit sectors 
• Demonstrable experience of designing and delivering complex cross channel supporter journeys or communications plans 
• Experience of using insight and analysis to inform supporter comms mapping, planning and delivery
• An understanding of audience-first principles and planning 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held in person on the 29th January 2025.

We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Unifrog’s mission
 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
 

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.

 

The role and your key responsibilities

As Marketing Lead, you’ll head up the marketing to our UK and international school audiences - from building compelling email campaigns to crafting engaging slide decks. UK and international schools are our two biggest audiences, and you’ll play a key role in driving their continued growth, helping us to support as many students as possible to make informed decisions about their next steps.

Your key responsibilities:
 

• Marketing strategy and planning

  • Work with the Head of Marketing to set the marketing strategy for our UK and international school audiences, including understanding our customer personas, setting objectives, and identifying priorities for the year.

  • Execute the strategy and lead on the creation and delivery of all comms to these two key audiences.

• Email

  • Plan, write, and send compelling email campaigns, tailored to our different school audiences across the world.

  • Work with the Content team to plan content for our teacher, parent and student-facing newsletters, and proof-read drafts.
  • Use data to conduct regular ‘test and learns’ to maximise engagement with email campaigns. 

• Events 

  • Work with our Events team to effectively market our school-facing events, including in-person teacher conferences, webinars, and virtual university and careers fairs for students.

  • Create and send promotional comms, and support the Events team to write engaging event descriptions, conversion, and follow-up emails.

  • Provide on-the-day support to the Events team for bigger events, such as our in-person teacher conferences.

• Social media

  • Grow, create engaging content for, and spark conversations in our private UK teacher and international counselor Facebook groups.

• Design

  • Write effective briefs and work with our in-house Graphic Designer to create impactful marketing collateral to use across digital channels and at in-person events.

  • Create your own graphic design projects, based on templates, such as event agendas and slide decks for the UK and International schools teams to present at conferences. 

 

Working together

You’ll be working as part of a small marketing team, alongside our: Head of Marketing (your line manager), Marketing Lead for HE and Employers, Events Manager, Events Leads, and Events Assistant. You’ll also be working closely with our Content team, as well as our UK and International school partnerships teams. 

 

What we’re looking for

• 3-4 years’ experience in a marketing role.
   

• Exceptional writing skills, including ability to pick up our Unifrog tone of voice and tailor messages to different audiences.
   

• Excellent writing and communication skills, in person, over the phone and via video call.
   

• Strong stakeholder management skills.
   

• Highly organised and able to juggle different projects and deadlines.
   

• Confident with Google Sheets and Docs, and happy to learn new platforms such as Asana, Visme and Canva.
   

• Comfortable working both as part of a team and independently, and able to take the initiative when required.
   

• An interest in education, careers, and development.
   

• Proactive attitude and willingness to get stuck in. You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.

You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you, you love keeping on top of the latest marketing trends, and are an energetic person who is willing to learn, then we’d love to hear from you.

 

Benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. 

• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details

• £36,000 - £40,000 per annum (Grade B) (pro rata) depending on experience, plus a share in a company-wide performance bonus.
   

• Full-time. 

• 10-month FTC maternity cover.

• 28 days paid holiday per year (plus bank holidays) pro rata.

• Working hours are 9:00 am to 5:00 pm, Monday to Thursday, and 9:00 am to 4:30 pm on Friday.
   

• Work remotely or in our London office.
   

• Start date: Monday 31st March 2025 (although we can be flexible depending on notice periods).
   

• If you require reasonable adjustments, or want to discuss any details about the role before applying please get in touch.
   

• We can only consider candidates who have the right to work in the UK.

 

Application process

Deadline: 10:00AM (GMT) on Friday 10th January 2025

• Stage 1: Application form (~1 hour) ✍️
  • i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
  • ​ii. You joined the team mid-campaign for the launch of a new tool on the Unifrog platform. It becomes clear that the campaign is off track and internal stakeholders have started to express concerns. How would you go about understanding the cause/s of the issue, and how would you regain stakeholder confidence? (250 words)
  • iii. Tell us about a time when you had to tailor an email campaign for a specific audience. What informed your approach? (250 words)

• Stage 2: Marketing task (1 hour) ✉️

  • For the next stage of the application process, we’ll ask you to draft a marketing email to one of our audiences. We will send you instructions if you are successful in the first application stage. We will be scheduling these tasks after the application deadline. 

• Stage 3: Video call interview (1 hour) ��️

  • Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).
  • Video call interviews will be held w/c 27th January 2025.

Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

 

Inclusion and diversity at Unifrog
 

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.

In this role you will:

The Stewardship Manager will be a key strategic leader within Carers Trust's Income Generation and Engagement Directorate who will create, implement and manage a comprehensive stewardship programme that illustrates to supporters the impact of their giving and involvement.

The Stewardship Manager will be responsible for ensuring an exceptional donor experience, fostering long-term relationships and maximizing the retention and growth of income from individuals, trusts, and corporate donors. Working closely with all of our donor leads, they will develop an overall stewardship vision and oversee the planning and implementation of our supporter relations programmes for each audience.

Alongside our Database Manager, the Stewardship Manager will also ensure compliance with regulations, full documentation of communications and relationship milestones, and create a robust monitoring architecture for evaluating and reporting progress.

Our ideal candidate:

• Proven experience in donor stewardship, relationship management or customer experience in the charity or nonprofit sector
• Strong communication skills, with the ability to write and design engaging and persuasive content
• Excellent interpersonal skills, with the ability to build relationships at all levels
• Strategic thinking capacity, with experience designing and implementing stewardship plans
• Proficiency in using CRM systems for donor management and reporting
• Knowledge of fundraising principles and donor motivations
• Understanding of GDPR and its implications for donor communications
• High level organisational skills with strong attention to detail
• Empathy and a genuine commitment to the charity's mission
• A proactive approach to problem-solving, showcasing creative thinking
• Flexibility to attend occasional out of hours events and meetings

Download the attachments to find our more about the role and working for Carers Trust. 

About BIG Alliance

BIG Alliance (Businesses for Islington Giving) delivers business-supported employee volunteer programmes to strengthen links between businesses, community organisations and education institutions across Islington. In doing so, it aims to help address issues of poverty and isolation, which are prevalent across the borough, despite the perception of Islington being an area of high wealth. 47.5% of primary school children in Islington live in poverty, the third highest rate in London.

Established in 2012, BIG Alliance aims to make community investment easier, more effective and more rewarding for its business members.  It is a partnership between, East London Business Alliance – a registered charity that has been supporting the social and economic regeneration of east London for 30 years, Macquarie Group – principal funder and founder, and Islington Giving - funder and founder.  To date, BIG Alliance has placed more than 9,000 business professionals into volunteering opportunities within over 200 community organisations, schools, colleges and universities.

ELBA has an excellent employees benefits package including generous leave, flexible balance between working from home and the office, above sector average maternity and paternity pay, 5% pension contribution, life assurance, and a great learning and development programme, including access to free accredited courses up to degree and post-graduate level. 

Purpose of the job
The main purpose of the job is to facilitate development and delivery of the BIG Alliance’s skills-based volunteering programme, which utilises the skills, experience and sector-specific expertise of employees within our business partners to support Islington’s community organisations and residents.

Our skilled volunteers are placed with a community partner or beneficiary either individually or join one of our annual programmes which include: CoRe (Community Resourcing), Board Builders, Leaders in Partnership and Time to Talk. Over 2,500 employees have been placed as skilled volunteers through BIG Alliance since 2012 providing expertise in law, finance, IT, HR, and marketing and communications to name just a few.

The postholder will be responsible for the successful delivery of various aspects of this programme, delivering exciting, innovative employer supported volunteering projects that meet the expectations of specific corporate supporters, and the needs of the community with key geographical focus in Islington.

Job Description
Main duties:
• Collaborate closely with community partners, corporate partners and BIG team to understand community needs and design appropriate employee volunteering activities to address these needs
• Develop relationships and effective partnerships with key stakeholders in the community including the local authority and community infrastructure support organisations to maximise the impact of BIG Alliance’s work.
• Support the delivery of all business skills activity and the wider BIG Alliance programmes.
• Proactively market volunteering programmes to BIG Alliance corporate partners.
• Source, place and manage cohorts of corporate volunteers in line with business plan and project targets.
• Develop effective working relationships with community affairs team with BIG Alliance corporate partners, ensuring that these companies are supported to develop employee volunteering and other initiatives that meet their targets, priorities and strategies.
• Implement effective evaluation and impact measurement tools in line with BIG Alliance corporate partner requirements, ensuring that evaluation informs best practise to ensure continuous improvement.
• Work on any projects with BIG Alliance, as and when required.

General
• Develop a broad knowledge of regeneration programmes and local authority priorities in Islington.
• Use BIG Alliance’s internal systems to maintain records and report progress, including due diligence and volunteer recording via Salesforce
• Ensure that effective project management systems for monitoring and evaluation are in place and keep detailed records.
• Proactively generate case studies, news articles, photos and social media content to promote the work of BIG Alliance in line with BIG Alliance communication targets and protocols.
• Collaborate with other BIG Alliance colleagues on projects where appropriate and contribute to the development of BIG Alliance/ELBA as an organisation overall.
• Adhere to and implement policies, including equal opportunities and health and safety.
• Undertake any other reasonable duties as requested by your line manager.

Role Description
This role focuses on raising awareness of Together Active’s mission, growing engagement with our work, and supporting income generation through creative marketing. As our Marketing Officer, you’ll plan and deliver impactful campaigns, develop our digital presence, and create high-quality content to reach key audiences.

Role Outcomes

• Increased awareness and engagement with Together Active’s programmes and initiatives.
• Successful delivery of multi-channel marketing campaigns, meeting deadlines and budgets.
• A measurable increase in our digital reach, engagement, and conversions.
• Consistent brand representation across all channels and communications.

What Does This Mean Day to Day?

• Plan, deliver, and evaluate engaging marketing campaigns across digital and print platforms.
• Develop compelling content for social media, websites, email newsletters, and promotional materials.
• Manage and grow Together Active’s digital presence, ensuring consistency with our brand.
• Collaborate with internal teams and external partners to support communication needs.
• Monitor campaign performance and provide insights to improve future activities.
• Support fundraising and brand-building initiatives to amplify our impact.

How We Value You

• Generous annual leave allowance: 27.5 days upon commencement of employment plus bank holidays, increasing by an additional day per year after two years of continuous employment (up to an additional 5 days).
• Three concessionary days leave over Christmas and New Year (pro rata for part-time staff).
• Death in service scheme up to the value of three times actual salary.
• Wellbeing Grant: £50 voucher per year to spend on health and wellbeing.
• Volunteer day to support an organisation or cause of your choice.
• Up to 8% employer contribution to the pension scheme.
• Reimbursement of the cost of a standard eye test as a user of visual display equipment.
• Access to Cyclescheme.
• Annual CPD courses offered by Staffordshire University.
• Online skills training platform for personal and professional development.
• Access to counselling services.

There when it matters

We have an exiting career opportunity for a Marketing Manager (Healthcare), to join our expert Marcomms team.
This key role will provide marketing recommendations for internal clients with a range of healthcare or bereavement marketing needs, whilst managing healthcare and bereavement marketing campaigns and activity from briefing to final delivery and evaluation.
You will position Sue Ryder as a specialist and expert healthcare and bereavement provider, through tactical and strategic marketing communications and ensure healthcare and bereavement marketing messaging is consistent and on brand across all marketing and communications activity.

About the role:

• Work with senior colleagues in healthcare to develop consistent branding of services across all hospices.
• Review, develop and manage hospice literature and marketing materials ensuring consistency across hospices and adherence to tone of voice and brand guidelines.
• Review, develop and manage literature and marketing materials ensuring consistency across centres and adherence to tone of voice and brand guidelines.
• Develop marketing plans and materials to promote bereavement products and services.
• Develop and maintain key messages for a healthcare professionals’ audience.
• Develop marketing plans and materials to increase the recruitment of key healthcare staff.
• Manage projects from initial brief through to design and production to dissemination, working with others and leading cross-team working groups where appropriate.
• Managing the print run for healthcare marketing materials, liaising with designers
• Act as health and social care brand guardian, on all relevant marketing and communications materials.
• Support colleagues' understanding of relevant and appropriate marketing tools and channels to meet organisational objectives
• Build strong, internal relationships with all teams across Sue Ryder to ensure marketing activity is considered well in advance.
• Help ensure all health marketing materials remain up to date.
• Continuously increase sector and professional marketing knowledge and feed into marketing activity.
• To stay informed of all Sue Ryder activity and to understand and adhere to the values and objectives of Sue Ryder.
Contribute to team meetings and organisational priorities.

About you:
• Proven experience in planning, delivering and evaluating multi-channel marketing campaigns to deadlines and within budget.
• Proven experience delivering either B2B or B2C healthcare marketing campaigns and projects.
• An understanding of the structure of the NHS (is desirable), and a willingness to stay up to date on developments within the health sector
• Experience of cross-team working to ensure effective, integrated ways of working.
• Building and developing strong working relationships with internal staff such as Service Directors and Clinical Leads.
• Experience working with health professionals to develop and interrogate marketing briefs.
• Working with internal and freelance designers to produce engaging and impactful marketing materials.
• Keen attention to detail, a creative approach and strong presentation skills.
• Excellent copywriting and copy editing skills
• To be ambitious, and able to work at pace with the ability to proactively overcome problems.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online 
• Structured induction programme and learning and development opportunities.
For more of our employee benefits please visit our website.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.

We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.

Join the team and be there when it matters.

This role is an exciting mix of brand marketing, multidisciplinary project management, stakeholder engagement and innovation as you seek to drive awareness of The Charity amongst priority audiences.

You’ll manage your team of 1 to launch critical marketing campaigns and projects, delivering comprehensive 360-degree marketing plans and work with our incredible Support and Fundraising teams to drive us further, faster towards a cure. You’ll oversee our brand insights, ensuring trackers are in place, providing value for money and reporting regularly to the Head of Marketing and other senior colleagues to influence decisions across the organisation that can impact awareness and perceptions.

• A highly competent and experienced brand, marketing or communications professional, with a strategic focus, who brings experience and expertise in developing brands and integrated campaigns

• Someone who inspires and galvanises their team and wider department, working collaboratively across the organisation

• Used to working at a fast pace to deliver engaging and creative campaigns

• Experienced in managing large scale integrated marketing campaigns across paid, earned and owned channels and in complex stakeholder landscapes

• Experience of delivering a rebrand or significant brand refresh involving multiple stakeholders

• A strategic thinker with experience of successfully influencing and directing strategic brand development in a complex environment. Ability to provide expert advice and shape strategies

• Great at building relationships and working with internal and external stakeholders to make the change you want to see happen

• Excellent analytical, project management and planning skills

• In-depth knowledge of the principles of branding and experience of brand architecture development

The Talent Set are delighted to be working with Ellenor to find their Lottery Manager. This role is 0.8 FTE. 

The charity offers a flexible working environment, with hybrid working 1-2 days per week from their office in Gravesend.

The person in this role will strategically lead the Hospice lottery to maximise income through developing new approaches and increasing its profile whilst ensuing full Gambling Commission compliance. The role of the Lottery Manager is twofold – working with agencies and spotting promotional opportunities to acquire and recruit new players, whilst cherishing and valuing those we already have by thanking them and keeping them informed of the difference their support makes.

Key Responsibilities:

• Develop and implement a strategy to ensure long term and sustainable growth of lottery income with support from the Head of Individual Giving.

• Working towards agreed KPIs and income targets for the lottery, by increasing membership and reducing attrition.

• To possess up-to-date and thorough operational familiarity with the Lottery Conditions and Codes of Practice outlined by the Gambling Commission (Gambling Act 2005) and to ensure adherence to these regulations in all work activities.

• To manage the lottery income and expenditure budgets, ensuring all activity meets income targets and expenditure remain on budget. 

• Develop our digital presence (website, social media, etc.) to source new acquisition and increase our local community’s awareness of the lottery.

• Be the main contact for the relationship with our canvassing companies, taking responsibility for the recruitment and training canvassers for the lottery, and for ensuring that our 3rd party providers deliver their KPIs in terms of recruitment numbers and attrition levels. 

• Be the ‘go to’ person for all lottery fundraising related matters from across the organisation.

• Work closely with the marketing team to contribute to the development of campaigns to increase lottery membership and income.

• Work closely with the Supporter Care team to ensure all lottery communications reflect our brand values and that weekly reports are completed to help the delivery of stewardship plans.

• Work closely with our Retail outlets both in terms of venues for potential members, and to ensure our lottery is promoted to all customers and supporters.

• Deliver the stewardship plan for our lottery players, from the point of sign up, spotting opportunities to retain and develop them further maximising the lifetime value of every supporter.

• Ensure that all communication with lottery supporters is captured through the Fundraising database CRM System (donorflex).

Person Specification: 

• Proven, long term track record of delivering successful income generation campaigns and activity in a business or charity – ideally relating to charity lotteries.

• Experience in a target driven environment like fundraising or sales. 

• Experience of working with marketing teams and other departments to support objective delivery.

• High level of specialist knowledge and experience in lottery income generating role. (Desirable)

• Strong analytical skills including evidence of data analysis and strategic planning; performance indicator tracking; finance and budget management.

• An understanding of the charity sector or Hospice Care.

• Excellent interpersonal skills and the ability to communicate effectively and passionately – in person, by telephone and in writing.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.