Communication officer jobs

Communications and Events Officer

Job Description and Person Specification

Job title Communications and Events Officer

Hours 28 hours per week (can be flexible on work pattern)

Salary £27,000 FTE £21,600 actual pro rata

Location Hybrid work between home and our Vauxhall office – please read more about our approach to hybrid working in the relevant section below. Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive

Reports to Policy and Communications manager

National Voices

Making what matters to people matter in health and care

National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.

Our Vision:

People shaping their health and care.

Our Mission:

We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.

We do this by:

· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.

· Finding common cause across communities and conditions by working with member charities and those they support.

· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.

The Role

The purpose of the Communication and Events Officer role is to:

• Communicate National Voices’ all relevant organisational output to members, decision makers, external influencers and media, including policy, improvement, lived experience and insight work.
• Assist the organisation to plan, develop and deliver content and logistics for our operations teams’ internal event commitments, including supporting on the Annual General Meeting, board events and staff team days etc.
• Work with voluntary sector organisations and people with the greatest health and care needs to develop National Voices’ communications positions and deliver against funded project work

The role will be a mix of communications and internal events work, with 75% of the role focused on communications.

Responsibilities

Deliver on our communications work

· Develop engaging content that conveys National Voices messages to members, external stakeholders, and media (including managing the day to day running of social media platforms) to maximise the reach and impact of the organisation’s policy messages and funded project work

· Support the Policy and Communications Manager with media relations activity by drafting media statements, liaising with journalists and other media activity as required

· Create National Voices’ membership content, including member newsletters and member blogs

· Oversee and manage process of external design of National Voices reports with designer

· Manage the comms and events calendar and work with internal and external team to schedule project releases and other events

· Support the maintenance of National Voices’ website, keeping the site up to date and coordinating input and content from National Voices staff and members.

· Coordinate the production of key publications, from liaising with partner organisations to overseeing design and production

· Communications administrative tasks including developing and maintaining press list, tracking press coverage and social media analytics data

· Support operation team’s internal comms around job postings, organisational policy changes, and office announcement.

Support the operations team internal events programme

· Work across the organisation to support our internal events programme including leading on some events. This includes support on logistics like venue booking, arranging catering and providing technical support.  

· Support the creation and development of materials for events and presentations.

· Support in the organisation of our Annual General Meeting and board events where needed.

· Work with the team to lead on staff social events.

· Provide ad hoc support to the operations team as required.

General

· Take a pro-active approach to including our members and people with lived experience in all areas of our work.

· Support the senior team in identifying potential new members and funding opportunities where possible.

· Follow processes set out to measure, monitor and communicate the impact of our work.

· Support good project, financial and data management.

· Contribute to the team’s planning activities and undertake other relevant duties as appropriate.

· Deputise for other members of the team when needed.

· Check the post when in the office and flag important notices with relevant members of staff.

· Be prepared to take part in full day events, including providing planning and support

· Be prepared to take part in events outside of core hours, when sufficient notice has been given

Person Specification

Values, attitudes and behaviours

· Passionate about National Voices’ mission and work.

· Proactive, flexible and responsive

· Comfortable working in a team, as well as under own initiative

· Calm under pressure and able to work to tight deadlines.

· Committed to reducing inequality and embracing diversity.

· Comfortable with a range of views and perspectives and keen to make connections and build relationships.

· Willing and confident to assert views, constructively challenge others and receive constructive feedback.

Skills and abilities

· Strong communication skills, both written and oral.

· Able to synthesise complex information and present it in simple and impactful ways.

· Strong organisational and project management skills, including demonstrable ability to prioritise workload and maintain quality.

· Excellent people skills, able to work collaboratively and flexibly in a small, friendly team, and communicate and collaborate with a wide range of external stakeholders at all levels

· Ability to embed clear and reliable processes amongst a team of creative and busy people

· Strong IT skills including Microsoft Office programmes, CRM systems, online conference/meeting software and other programmes where required.

· Able to work well under pressure and to tight deadlines while maintaining attention to detail.

Our approach to hybrid working

We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.

We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to-face meetings with clients and partners where this enhances the work.

We assume that this would usually not amount to more than one day per fortnight for people who work full time.

We are happy to discuss how this sits in your life. This can be agreed by your line manager.

Equality and Inclusion

As reflected in our Equality Action Plan, we are committed to being a truly diverse organisation. We want to ensure that our trustees, staff members, lived experience partners and volunteers come from a wide range of backgrounds, each bringing their own unique perspectives and experiences. We want to ensure that everyone feels heard and is fully able to participate and thrive.

We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. So we strongly encourage people from a Black, Asian or Minority Ethnic background, and people who live with health conditions or disability to apply. Our offices are fully accessible and we are an LGBT+ friendly employer. Men are currently underrepresented in our team so we would welcome applications from men and non-binary people.

We welcome applications from people who have been in contact with the criminal justice system. For some roles, you may be asked to undergo a basic or enhanced DBS check, but you will only be deemed ineligible for roles which relate to any offences on your criminal record.

We have a range of benefits in place to ensure everyone can thrive, for example:

· We are a Disability Confident employer

· We offer enhanced parental and sickness leave

· We offer flexible working wherever possible

· We provide our employees with an annual wellbeing allowance

· And much more

Application guidance

Please submit a cover letter along with a CV to apply.

Applications should be addressed to our Director of Policy and External Affairs, Sharon Brennan, and submitted through CharityJob.

Please apply by Monday the 5th May 2025

We will let you know the outcome of your application by 9th May 2025

Interviews will be held on 20th May 2025 on Teams

Please note, we will be blind shortlisting all applications, so we ask you not to include your name in your application.

If you are invited to interview, we will ask you about any reasonable adjustments you will need to be able to participate. We will share interview questions in advance of the interview. If you require any adjustments at any stage of your application, please do not hesitate to get in touch with Matthew Haslehurst Director of Finance and Operations.

Please specify any access or other requirements of which we need to be aware for the online interview.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

Brief role description:

The Communications Manager will play a key role in sharing the inspiring and powerful stories of our clients and the wider military community we support across the UK. They will be responsible for securing high-profile, meaningful media coverage that raises awareness of our mission to provide life-long, life-changing support, employment and training opportunities to Service leavers, veterans, reservists and their families. As we mark our 140th anniversary, this is a pivotal time for the Communications Manager to develop and deliver an integrated communications strategy across PR, traditional and new media, social media, and public affairs. Reporting to the Head of Brand and Communications, you will work closely with the Marketing Manager and the Community Engagement Manager and their teams to ensure consistent and aligned messaging across all marketing and
communication activity.​​

Interested? Want to know more about the Charity? Please visit the Charity Website

Eager to know more the role? Have a look at the Job Description attached.                                                                           

What’s in it for you? Check out the Benefits sheet attached.

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Wednesday 14 May 2025.

​Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.​

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.​

​We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

About the Angelou Centre

The Angelou Centre is a Black-led women’s organisation committed to empowering Black and racially minoritised women and children who have experienced domestic abuse. Our centre provides trauma-informed, culturally appropriate, and holistic support to help survivors heal, recover, and rebuild their lives.

Role Overview

The Communications and Community Engagement Specialist will play a pivotal role in shaping the Angelou Centre’s voice and presence across digital and community platforms. This is a creative and strategic position responsible for managing communications, enhancing the organisation’s visibility, and deepening engagement with local communities. You will lead on digital content creation, website management, social media, campaigns, and outreach communications, while ensuring all messaging reflects the Centre’s anti-racist, feminist values and the lived experiences of the women we support. This role offers a unique opportunity to amplify underrepresented voices and support social justice through meaningful storytelling and connection-building.

As a team member, you will:

a) Work collaboratively with your teammates and actively support colleagues across teams and functions to deliver on The Angelou Centre’s (AC) mission

b) Champion a culture of mutual respect, accountability and excellence within your team and across the Angelou Centre

c) Embody and champion black-led feminist values, principles and ethos 

LSE is committed to building a diverse, equitable and truly inclusive university

Department of Statistics

External Engagement and Communications Officer

Salary from £36,008 to £40,991 pa inclusive with potential to progress to £43,854 pa inclusive of London allowance.

A founder department of the globally renowned London School of Economics, the Department of Statistics is home to internationally respected experts with cutting-edge specialisms in Ai, data science, probability in finance and insurance, social statistics, time series and statistical learning, and more. We have a leading reputation for teaching and research, and our number one priority is maintaining and enhancing this standing.

In line with our strategic ambitions, we are seeking an ambitious and skilled External Engagement and Communications Officer to join our new communications team, situated within the Department’s growing, and friendly, professional services team.

As the External Engagement and Communications Officer, you will have the opportunity to play an important role in our mission to raise the profile of the Department’s work among audiences old and new, close to home and far afield.

You will work closely with the other members of the communications team, collaborating and leading on various existing projects and areas of work, as well as having the opportunity to propose and develop new initiatives and workstreams. Among these, contributing to our efforts to drive increased engagement and impact (especially through establishing connections with external stakeholders and industry partners) will be key, as will be working with colleagues to sustain and expand our events programme.

Previous experience of working successfully in a communications role is essential, and we have a strong preference for this to have been in a higher education or research context.

The successful candidate will be joining at an exciting time for the Department as we grow, work towards our goals, and look to REF 2029. We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.

We look forward to receiving your application.

For further information about the post, please see the how to apply document, job description and the person specification.

If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. 

The closing date for receipt of applications is 11 May 2025 (23.59 UK time).

Regrettably, we are unable to accept any late applications.

Can you write compelling copy, own your work and get results? We're hiring a freelance Communications Officer for 8 hours a week, starting asap. We’re looking for a proactive professional to support our mission to transform loneliness into connection among isolated people and under-served groups in Tower Hamlets. We are a strongly values-led organisation, and the health and wellbeing of our team is as important to us as the wellbeing of those we serve.

In this hybrid role, you’ll have the chance to own and drive forward Globe Community Project’s communications strategy, taking a proactive approach to campaigns and initiatives, social media and supporter engagement, and meeting targets to inform, grow and reward our supporter base.

You’ll be joining the charity at a time of growth, and there’s scope for you to make a huge impact on our ability to reach and connect even more isolated people. As a loneliness charity, our communications are key.

You’ll either be in part-time work and looking for more hours, or a freelancer with space to take this on. You could work your hours across one or more days; we don’t mind as long as you can drive results, be flexible and responsive where needed. 

You must live locally or within easy reach of East London, and have the right to live and work in the UK.

Campaigns and initiatives
Producing compelling and impactful communications.

• Writing copy.
• Creating and developing content and graphics.
• Publishing on, and assisting with the development of, the GCP website.

Social media
Full responsibility for the social media channels.

• Creating and scheduling posts and content
• Engaging with others and with relevant trends.
• Setting and tracking key performance indicators (KPIs).

Supporter engagement
Keeping supporters and donors informed and involved.

• Crafting and designing compelling emails, with at least 1 email newsletter per month.
• Promoting opportunities for participation – including surveys, volunteering and
• fundraising campaigns.
• Refining segments and user journeys.

Strategy

• Making key contributions to the development and delivery of our strategic communications plan, including setting targets and timeframes within your first month.

Community events

• Gathering stories and content from participants at our activities in East London.
• Supporting occasional fundraising events.

About IMO Charity

Inspire Motivate Overcome (IMO) was established in 2006 to create safe, engaging, and inspiring spaces for young people through recreational and diversionary activities. Our roots are in the Audley & Queen’s Park ward in Blackburn, Lancashire – a vibrant but often under-resourced area. What began as a small initiative has since evolved into a respected grassroots charity that works at the heart of the community.

Over the years, IMO has expanded its reach and impact by listening to local voices and responding to real needs. We work collaboratively with residents, statutory services, and partner organisations to fill service gaps, tackle social inequalities, and create opportunities for all.

Our projects span youth engagement, education, employment support, mentoring, mental health and well-being, and community development. Whether it’s through sports programmes, training workshops, youth leadership initiatives, or one-to-one support, our goal is to empower individuals to thrive and inspire those around them.

Our Ethos
At IMO, we believe in the power of community. Our ethos is rooted in supporting those who shape future generations – be they family members, peers, educators, businesses, or community leaders. By equipping people with the tools, confidence, and networks they need, we help build a more resilient, inclusive, and hopeful society.

Why Join IMO?

Working with IMO means becoming part of a passionate, dedicated team that values innovation, integrity, and compassion. We offer a supportive and flexible working environment where your ideas are welcomed, your growth is encouraged, and your work makes a visible difference. This is more than a job – it’s a chance to be part of something meaningful, right at the heart of community change.

Our Organisational Value:

1. Passion
2. Respect
3. Accountability 
4. Team Work
5. Knowledge
6. Action
7. Equality & Diversity 

Purpose of Post:

The Marketing & Communications Officer will be responsible for the administration and co-ordination of consistent marketing and communications messages and activities, promotions, exhibitions, PR campaigns, social media, digital/website content, uphold brand integrity, which enhances and grows the reputation and awareness of IMO Charity.

The Marketing and Communications Officer will play a key role in supporting the Business Development Manager to manage the ‘public face’ of IMO Charity. It is expected that the Marketing & Communications Officer will contribute strategically and creatively about how to promote the organisations services and activities to engage all members and stakeholders, offering inventive ideas for creating captivating marketing content and the drive to deliver it with a flair for language, keeping up-to-date with changes in the social media and attention to detail.  

The Marketing & Communications Officer will work closely with the staff, supporting them to develop and deliver communication plans, in line with meeting the overall strategic objectives of the organisation.

A prime area of responsibility will be to work with the Business Development Manager and other team members in delivering contractual obligations and impact reporting associated with marketing and communications across all projects.

The officer will support the IMO Charity team by inputting and contributing towards the activities and development of tenders, grant applications, market research, membership support, data analysis, events and any other activities required to achieve IMO Charity marketing objectives.

Employee Benefits:​

1. 25 days plus 8 bank holidays
2. Flexible working arrangements
3. Pension Scheme
4. Sick pay
5. Internal staff well-being group to support staff welfare
6. Personal development opportunities
7. Free staff parking
8. Health Benefits

To view the marketing & communications job specification view the marketing doccument attached. 

Associated Country Women of the World (ACWW) is an international non-governmental organisation which works to amplify the voices of rural women globally.  Our small Central Office team work with member organisations and individuals in the UK and around the world to ensure that rural women are recognized for their critical importance in society, represented, and have a platform to influence policy makers.  We combine advocacy and small-scale, women-led development projects designed by the local women who will implement them for the benefit of their communities.

This an exciting time to join ACWW in the lead up to our centenary and planning for our next Triennial World Conference in 2026.

We are looking to appoint a Communications Officer for the equivalent of 4 days per week (28 hours) to work alongside our current one-day per week social media Communications Officer to expand engagement and attract new members.

The role is to build the strength of ACWW’s communications, including website content, social media, and written copy, and help highlight the advocacy and projects work done by the organisation. This will involve building relevant and engaging content and working with other members of our team to build and deliver a successful digital strategy and contribute to our bi-annual printed magazine.

ACWW is seeking a highly motivated and enthusiastic Communications Officer to help us further develop our presence online, and to better reach audiences around the world. The successful candidate will report to the Advocacy Director and work closely with the other members of the staff team and Trustees.

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion.  We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life including groups currently underrepresented in our workforce.

This role is offered as a one-year fixed term with potential to extend subject to performance and funding. If you have successful communications experience, ability to build and maintain positive relationships and are looking to work for a charity focused on championing women’s empowerment and advocating for change, we’d like to hear from you. Please see application pack for further details and to apply.

SENIOR COMMUNICATIONS OFFICER 

Reports To:     Communications Manager
Hours: Full Time (9am to 5pm, Monday to Friday, 35 hours per week)
Location: The Frances Hay Centre, Banbury (Hybrid Options Available)
Salary:  £32,000 per annum 

We’re Dogs for Good. We bring people and dogs together to help make everyday life possible. As part of our ambitious five-year strategy to support over 4,000 people a year by 2028, we’re expanding our Marketing and Communications Team and looking for a Senior Communications Officer to help share our impact.

This role will ensure our stories and impact are understood, celebrated and championed by all our stakeholders across multiple channels. You’ll be an excellent communicator with strong organisational skills, understanding of all aspects of internal and external comms, a passion for storytelling, and the ability to engage diverse audiences.

If you’d like to join our small but ambitious marketing and communications team, we’d love to hear from you.

If you are interested in applying for the role, please visit the 'Current Vacancies' page on the Dogs for Good website, where full application instructions can be found.  Please note we can only accept applications when accompanied by a completed Dogs for Good Equal Opportunities Monitoring Form.

The closing date for applications is 9am on Tuesday 22 April 2025. 

First interviews will be held on Thursday 8 May 2025.

To amplify CSE's mission and impact through compelling storytelling across digital channels. This role will create engaging visual content (with a focus on video) to transform complex information into accessible and engaging stories. You'll support our social media presence, develop website content that resonates with audiences, and strengthen both internal and external communications. Using your creative talents alongside analytical skills in SEO and GA4, you'll enhance our digital presence while ensuring our work reaches and inspires our wide-ranging audiences.

Pay and conditions

• The role is full-time (37.5 hours per week).
• The salary for the role will be £25,750 – £29,147 per year (starting salary will depend on skills and experience).
• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Be responsible for curating CSE's social media content calendar. With support from digital comms manager, produce engaging content and ensure CSE’s social channels reflect our strategic goals.
• Create engaging multimedia digital content for websites, social media and our e-newsletter including written copy (blogs, news stories, content pages), video, and graphics using Canva and Adobe Creative Cloud.
• Lead on producing video content to promote CSE’s work, including planning, filming, and editing content using Premier Pro.
• Maintain CSE’s video library, including our internal folders, processes, and YouTube channel.
• Support the Senior Communications and Brand Manager to develop CSE’s suite of branded content. This includes creating branded templates for colleagues to use as well as designing digital and print materials for projects.
• With support from the wider comms team, ensure our online presence including website, social media, email marketing and digital advertising reflects strategic goals.
• Support the day-to-day management of CSE’s website, including uploading and editing content.
• Support the digital communications manager with digital channel optimisation including PPC, SEO, social media (paid and organic) as well as re-designing pages to enhance user experience (UX).
• Commission external videographers and photographers when appropriate, dictated by project and business needs.
• Responsible for producing CSE’s monthly e-news with support from the comms team to ensure CSE’s key work is promoted to external stakeholders.
• Regularly track digital metrics and analyse performance data to optimise messaging and strategies and responsibility for monthly reporting.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• Minimum Maths and English GCSE or equivalent.
• 3- 5 years’ experience in communications, marketing, PR, or related field.
• Excellent copywriting and editing abilities.
• Proficient with CMS platforms, email marketing and social media management tools.
• Ability to create multimedia content, including high quality short videos.
• Experience planning, designing, and creating engaging visual content, both in print and online. Such as flyers, posters, graphics, and videos.
• Experience using design tools like Canva and Adobe Creative Suite.
• Experience of using GA4 or other online data and evaluation tools to inform and support digital initiatives.
• Experience using social media to create a variety of content for a wide range of topics and audiences and engage with communities or individuals.
• Experience influencing and building positive relationships with internal stakeholders.
• Experience working with brand and style guidelines and ability to adapt content to fit.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.

The closing date for applications is 5pm on Wednesday 23rd April 2025.

Interviews are expected to take place Tuesday 13th May 2025, though this is subject to change.  

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

About the Foundation

The Leadsom Foundation is a new and ambitious charity, aiming to support parents and carers around

the world to give their baby the best start for life. Our purpose is to advocate for the unique importance of

the 1001 critical days, from pregnancy to age two, funding charities that are delivering services in Family

Hubs to help them give their babies the best start for life, and to fund pioneering research into what type

of support works best.

About the role

We are a small and passionate team making a tangible difference to the lives of families and are looking

to hire a Senior Communications Officer during the exciting ‘start-up,’ phase of the Foundation. We are

looking for a self-starter to bring expertise and creativity to the workspace. If you're an experienced media

operator and exceptional communicator, at least five years into your career and looking for your next big

challenge, we'd love to hear from you.

Hours: 40 hours a week (flexibility available)

Location: Central London (SW1) with flexibility to work from home.

Purpose of role

To create engaging content and communications for our charitable services, fundraising and internal communications across all our channels. The role is a critical part of Thrive’s new strategy as we move towards a more digitally focussed and data driven approach to marketing, raising awareness and influencing the sector.

Job Description

Thrive’s vision is that gardening is actively encouraged as part of personal health and wellbeing management and Social & Therapeutic Horticulture (STH) services are available wherever people live.

We are looking for a creative, dynamic and enthusiastic member of the Communications and Marketing Team who can support us in the development and delivery of Thrive’s communication and marketing strategy and boost our awareness and engagement using both online and offline channels.

Broad Outline of Key Responsibilities –

• Creating web pages and managing content and assets such as video, images, case-studies

• Supporting the delivery of internal and external email newsletters; creating content, managing email lists, automations and segmentations

• Translate media stories into compelling content across channels to grow audience understanding of the charity and consideration to support

• Attend external events to network and represent Thrive

• Monitoring channels and producing regular reports on performance from analytics

This a versatile role, encompassing skills and experience across digital marketing, content creation, press and media as well as social media. So you will need to be creative, have a passion for storytelling and identifying and writing engaging content across all our channels.
If you are a confident marketeer and have experience of working in a comms and marketing environment, we can offer you a rewarding challenge.

For the full job description and person specification, please download the information pack 

Seriously ill children and their families deserve the chance to live a full life, supported by care that enables them to thrive.​ But for many, it’s a lonely and isolating experience. Parents and siblings struggle in a system that doesn’t meet their uniquely challenging needs.​
​
That’s why we’re here – to make sure they can access high quality children’s palliative care, when and where they need it. Step by step, hand in hand, day by day, so that no one has to face living through their child’s short life - and death - alone. ​

This is a fantastic opportunity for a communications professional to help make sure that every seriously ill child and their family gets high quality children’s palliative and end of life care, when and where they need it. You will play a key role as, together, we provide direct support to children and families, unite services and professionals, campaign to change the system and raise funds to sustain our vital work.

As our Communication Officer, you will:

• source and manage stories and other content from families of seriously ill children
• create, post and monitor digital communications
• produce and manage our information for families and professionals
• support the team with media and public relations
• create a range of multimedia content
• support our marketing and campaigns

You will have skills, knowledge and experience in:

• communicating in a way which is consistent with visual and verbal brand guidelines
• digital communications, including web and social media
• PR and media relations
• publishing
• marketing
• awareness raising
• creative design
• storytelling
• copywriting, editing and proofreading

You will have excellent verbal and written communication skills, and be able to communicate sensitively when working directly with families of seriously ill children.

We offer a great rewards package, which includes:

• generous annual leave entitlement
• pension scheme
• staff assistance programme
• days off for volunteering

We are open to flexible working patterns. Depending on the task and your personal work preferences, you can work remotely or at our Bristol office. We hold monthly team meetings and 1:1 meetings at the office.

We are always looking for talented people, and welcome people regardless of age, disability, gender identity, marital status, race, faith or belief and sexual orientation. We particularly encourage applications from those with disabilities or from black and minority ethnic backgrounds.

Applying for the role

Closing date for applications is at 9am, Monday 12th May, 2025. If you are interested in applying for this post, please visit our website.

Senior Digital Communications Officer

Salary: £36,124 starting salary (salary range will increase to a max £38,626 via the length of service) per annum plus £4,190 Inner London Weighting if based in London per annum

Contract: Fixed Term contract until June 2026

Hours: Full-time. 35 hours per week (excluding lunch breaks). Some evening and weekend work may be required for which time off in lieu should be claimed.

Location: Any Refugee Action Office: London, Manchester, Birmingham, Bradford.  We will consider a UK-based hybrid working option. 

Information Session

We are running an information session Via Zoom on Wednesday 23 April 4pm-5pm. 

This will be an opportunity to learn more and ask questions about this role or about any aspect of the recruitment process. 
Please do attend if you’d like to know more. Details for joining the call are below: 

Topic: Senior Digital Communications Officer - Information session
Time: Apr 23, 2025 04:00 PM London
Join Zoom Meeting
https://us02web.zoom.us/j/81563391101
Meeting ID: 815 6339 1101

About Refugee Action
Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

About the post
This exciting role would mean joining Refugee Action at a crucial point in the charity’s 40-year history, full of opportunity and potential. You will use your creative skills to support the creation of innovative digital content to engage and mobilise existing supporters and add to Refugee Action’s rapidly growing audience. Working between the fundraising and campaigns team, this role will support the Digital Communications Manager to deliver our ambitious digital strategy, focusing on the development of engaging digital content, the management of one of our key supporter databases, and will lead on the engagement and retention work which supports Refugee Action’s fundraising and campaigning.

We are looking for candidates that can demonstrate:
• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
• Strong understanding of the role of digital tactics in the development and execution of campaign strategies.
• Strong writing, editing and proof-reading skills, with experience of using these within a fast-paced environment and adapting content for difference audiences.
• Experience of maintaining and nurturing social media communities and creating impactful digital content.
• Knowledge of Facebook advertising, including the set-up, management and analysis of ad performance.
• Experience using Canva, or Adobe creative software – particularly Photoshop, InDesign and Premiere.
• Experience of using Engaging Networks or similar system or proven ability to learn new systems quickly.
• Thorough understanding of website optimisation with experience working with website content management systems.
• Experience of using Google AdWords, and of using reporting and analytics tools, such as Google Analytics.
• Understanding of the digital landscape, and emerging trends in web and social technology and digital fundraising.

Closing date: 23.59pm, 27 April 2025
Interviews: 7 May 2025

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.
You can find out which roles are on the shortage occupation list via these two links:
• Skilled Worker visa: shortage occupations
• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.

About Moseley Community Development Trust (Moseley CDT):

Moseley CDT is an independent charity dedicated to improving the neighbourhood through social, economic, and environmental initiatives. We are a community-led organisation that develops practical solutions to local issues, supporting residents, businesses, and charities.

Our core values:

• Inclusion: Ensuring our services benefit all communities.
• Positive Innovation: Encouraging creative problem-solving.
• Collaboration: Building strong partnerships for shared goals.

Role Overview:

The Communications Officer will develop and implement strategies to raise awareness of Moseley CDT’s work, engage the community, and enhance our digital presence. This role requires creativity, project management skills, and the ability to work both independently and collaboratively.

Key Responsibilities:

Digital Marketing & Social Media:

• Manage and update the Moseley CDT website with engaging and accessible content.
• Develop and implement a social media strategy across platforms incl. Facebook and Instagram.
• Create high-quality visual and written content, including graphics and short videos.
• Use scheduling tools to plan social media campaigns and track engagement.
• Analyse digital marketing performance and suggest improvements.

Content Creation & Brand Management:

• Develop compelling storytelling content, case studies, and campaign materials.
• Design digital and print materials using Canva, Adobe Creative Suite, or similar tools.
• Ensure all communications align with Moseley CDT’s brand identity (currently in development)
• Collaborate with stakeholders to source and share relevant content.

Public Relations & Stakeholder Communications:

• Support the creation of a weekly newsletter.
• Maintain relationships with local partners and key stakeholders.
• Respond to enquiries from the public, media, and community members.

Person Specification:

Essential Skills & Experience:

• Strong writing skills, adaptable to different audiences.
• Experience managing social media, scheduling, and analytics.
• Basic design/editing skills (Adobe Creative Suite, Canva, or similar).
• Experience updating websites (WordPress).
• Ability to manage multiple projects and meet deadlines.
• Excellent attention to detail and organisational skills.
• Strong interpersonal skills and teamwork.
• Commitment to Moseley CDT’s values and mission.

Desirable Skills & Experience:

• Experience creating and editing video/audio content.
• Familiarity with email marketing (Mailchimp).
• Knowledge of analytics tools for engagement tracking.
• Understanding of GDPR compliance and ethical communications.
• Experience in community engagement or charity communications.

We encourage applicants who meet most, but not necessarily all criteria to apply. This role is ideal for a proactive and creative communications professional passionate about community development and making an impact through effective storytelling and digital engagement - reach out if you're interested!